
License Agreement
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USE OF THE ELECTRONIC REFERENCE
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Inc.
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Introduction
Congratulations on your purchase of this unit.
You can now use your dictionary as a bookmark! Clip the unit onto the cover of your book
and use the ribbon to mark a page. With this
dictionary you can find thousands of entries,
correct misspellings, save words to My Word
List, sharpen your spelling and increase your
vocabulary with learning exercises, and play
fun, educational word games. You can also set
local and world times using the clocks or store
names and numbers using the databank.

Key Guide
Main Keys
Toggles between the calculator and
Conversions menu.
Goes to the Confusables
®
list. At the
Entry screen, types a ? to stand for a
letter in a word. At a menu, displays a
menu item. At a dictionary entry, displays the headword. In games,
reveals the word and forfeits the
game.
Toggles between the Home and World
Time/Date.
Goes to the Databank menu.
Goes to the dictionary.
Goes to the Games menu.
Goes to the Learning Exercises menu.
Goes to the Setup menu.

Function Keys
In the dictionary, goes to the Entry
screen. In the calculator, clears all
entries. In the converter and databank, goes to its main menu.
Backs up, erases a letter, or turns off
the highlight at an entry.
Shifts to type capital letters and punctuation marks.
Enters a word, selects an item, or
begins a highlight in an entry.
Displays a help message.
Direction Keys
Move in the indicated direction.
Goes to the next entry.
Goes to the previous entry.

At menus and dictionary entries,
pages down. At the Entry screen,
types a space.
Key Combinations*
+ At a dictionary entry, goes to the top
or bottom of an entry. At menus, goes
to the top or bottom of a list.
+ At the Entry screen, types an asterisk
to stand for a series of letters in a
word. In games, gives a hint or shuffles the letters.
*Hold down the first key while pressing the second.
Calculator Keys
Q–P Types numbers.
A(1/x) Calculates a reciprocal.
S(√x) Calculates a square root.
D(x
2
) Squares a number.
F(%) Calculates a percentage.
G(.) Inserts a decimal point.
H(+), J(-) Adds, subtracts, multiplies or divides
numbers.
/
K(x), L(÷)

Z(+/-) Changes the number on the screen to
a negative or positive number.
X(
M
+) Adds the number on the screen to the
number stored in the memory.
C(
M
–) Subtracts the number on the screen
from the number stored in the memory.
V(
MR
) Recalls the number stored in the memo-
ry.
B(
MC
) Clears the memory.
➤ About Screen Illustrations
Some screen illustrations in this User’s Guide
may differ slightly from what you see on
screen. This does not mean that your unit is
malfunctioning.
➤ Help is Always at Hand
You can view a help message at any screen
by pressing HELP. Use the direction keys to
read the message. To exit help, press BACK.
To read a tutorial describing how to use the
product, select Tutorial from the Setup menu.

Replacing the Battery
Your unit uses 1 CR-2016, 3-volt lithium battery.
Important!! Before you follow these steps please
have the new battery at hand. You will also need a
small Phillips screwdriver (one that fits into screws
with an “x” notch).
1. Turn the unit off and turn it over.
2. Use a Phillips screwdriver to remove the screw
on the battery cover and then remove the
cover.
3. Remove the old battery and insert the new one
with the positive (+) side facing up.
4. Replace the battery cover.
Warning! If the battery wears out completely, or if you
take more than a few seconds while changing the
battery, any user-entered information will be erased.
You should always keep written copies of your important information.
➤ Follow the Arrows
The flashing arrows on the right of the screen
show which arrow keys you can press to move
around menus or view more text.

Setting the Clock
The clock lets you set a Home Time and view local
times around the world. You must set the Home time
before viewing World Times as World Times are
based on Home Time.
➤ Setting Home Time
1. Press .
You see the Home Time mode.
2. Press S to enter the setting mode.
3. Press ENTER to select Set Time Format.
Press or to cycle through the 12- and
24-hour Day/ Month/Year formats. Press
ENTER to save your selection.
4. Press to highlight Set DST and press
ENTER to select it.
Press or to cycle between DST On or
DST Off. Press ENTER to select your choice.
5. Press to highlight Set Home Time and
press ENTER to select it.

Press or until the current hour is displayed. Press to move to minutes, then
press or until the current minute is
displayed.
Press ENTER to set the time.
6. Press to highlight Set Date and press
ENTER to select it.
Use or to move to the next or previous field. Use or to scroll to the current day/month/year. Press ENTER to set it.
7. Press to highlight Set City and press
ENTER to select it.
Press or until your local city is displayed. Press ENTER to select it.
8. Press to exit setting mode.

➤ Setting World Time
1. Press until you see World City.
Press S to enter Setting Mode.
2. Press ENTER to select Set DST.
Press or to cycle between DST On or
DST Off. Press ENTER to select your choice.
3. Press to highlight Set World City and
press ENTER to select it.
Press or until the city you want is dis-
played. Press ENTER to select it.
4. Press to exit Setting Mode and see the
World City time.

Changing the Settings
When using this dictionary, you can adjust the screen
contrast, the shutoff time, and the type size. The shutoff time is how long your unit stays on if you forget to
turn it off.
1. Press SETUP.
2. Press or to highlight Contrast,
Shutoff, or Type Size in the Settings menu.
3. Press ENTER.
4. Press or to highlight a new setting
and press ENTER to select it.
Press BACK to leave the setting unchanged.
5. Press CLEAR to return to the Entry screen.

Viewing a Demonstration
or Tutorial
You can view a tutorial or a demonstration of this dictionary at any time.
1. Press SETUP.
2. Press to select the About menu.
3. Press or to highlight either Tutorial or
View Demo.
4. Press ENTER.
To stop the demonstration or exit from the
Tutorial and go to the Entry screen, press
CLEAR.

Finding Definitions
It’s easy to look up a word in this dictionary. Simply
type it in at the Entry screen.
1. Press .
2. Type a word (for example, study).
To erase a letter, press BACK.
To type a capital, hold CAP and press a letter
key.
To look up a hyphenated word, type a space in
place of the hyphen.
3. Press ENTER to view the definition.
4. Press or SPACE to scroll down through
the definition.
5. Press NEXT or PREV to view the next or pre-
vious definition.
6. Press CLEAR to return to the Entry screen.

Correcting Misspellings
If you misspell a word, don’t worry. It will be corrected
automatically. You can even spell it phonetically.
1. Type a misspelled word (for example, chear).
To erase a letter, press BACK.
2. Press ENTER.
If there is more than one word in the correction
list, you see the list. If there is only one correct
word, you go to the definition.
3. Press or to highlight a correction.
4. Press ENTER to view its dictionary entry.
To go back to the correction list, press BACK.
5. Press CLEAR when finished.

Finding Confusables
®
Confusables are homonyms and spelling variants that
are easy to confuse. If a word has Confusables,
CONF will flash in the upper right of the screen.
1. Type a word (for example, rain) and press
ENTER.
2. Press ?*.
Confusables are displayed with identifying
words.
3. Press ENTER to highlight the first word.
4. Press or to move the highlight to the
word you want.
5. Press ENTER to search for a definition.
6. Press CLEAR to return to the Entry screen.

Finding a Letter in a Word
If you know how to spell part of a word, you can use
MatchMaker™ to find words containing those letters
by typing a question mark (?) in place of each
unknown letter.
1. Press .
2. Type a word with ?’s (for example, st??y).
3. Press ENTER.
4. Press or to move the highlight to the
word you want and press ENTER to view its
definition.
5. Press CLEAR when finished.
➤ Word Finding Tips
You can also use ?’s to help solve crossword
puzzles. For example, you can search for a fiveletter word in which the second letter is h and
the last letter is w. Enter ?h??w to see possible
answers.

Finding a Series of Letters
You can also use MatchMaker to find prefixes, suffixes and other parts of words. To do so, type an asterisk (❄) in a word. Asterisks stand for a series of letters.
Note: If you type an asterisk at the beginning of a
word, it may take a little while to find the matching
words.
1. Type a word with an ❄ (for example, intra❄).
To type an asterisk, hold CAP and press ?*.
2. Press ENTER.
3. Press or to move the highlight to the
word you want and press ENTER to view its
definition.
4. Press CLEAR when finished.

Highlighting Words
Another way to look up words is by highlighting them
in dictionary entries or word lists. Then you can find
their definitions, Confusables
®
, or add them to My
Word List.
1. At any text, press ENTER to start the highlight.
To turn the highlight off, press BACK.
2. Press the arrow keys to highlight a word.
To … Press …
define the word ENTER
view Confusables ?*
add to My Word List LEARN

Using My Word List
You can save up to 40 words in My Word Listfor personal study or review.
Warning:All the words in My Word List will be erased
if your batteries run out of power, or your unit is reset.
➤ Adding Words
1. Press LEARN.
2. Press ENTER to select My Word List.
If you haven’t added words to your word list,
View List: Empty appears.
3. Highlight Add a Word and press ENTER.
4. Type a word and then press ENTER to add it.
➤ Viewing My Word List
1. Press LEARN and select My Word List.
2. Highlight View List: x word(s) and press
ENTER.
You see the word or words you added.

➤ Adding Highlighted Words
At any text, you can highlight a word and add it to My
Word List.
1. At text, press ENTER to start the highlight.
2. Use the arrow keys to highlight the word you
want.
3. Press LEARN.
Add “your word” appears in the menu.
4. Press ENTER to add the word.
➤ Deleting One Word from My Word
List
1. Press LEARN and highlight My Word List.
2. Press or to highlight Delete a Word
and press ENTER.
3. Press or to highlight the word you
want to remove and press ENTER.
The message Word deleted appears on the
screen and the word is removed from My Word
List.

➤ Erasing My Word List
1. Press LEARN and select My Word List.
2. Press or to highlight Erase the List.
3. Press ENTER.
4. Press Y to erase the entire list.
Press N to return to the My Word List menu
without erasing the list.
➤ Adding Words Not Found in This
Dictionary
When you add a word not in this dictionary,
you’re given three options: Cancel, Add
Anyway, or Correction List. Select an option.
Caution!! Adding words to My Word List not
found in this dictionary uses considerably more
memory than words that are. If you add only
words that are not in the dictionary, My Word
List may only hold as few as 10 words.

Using Learning Exercises
You can test your spelling skills and improve your
vocabulary with Learning Exercises.
➤ Spelling Bee
1. Press LEARN.
2. Press or to highlight Spelling Bee and
press ENTER.
You can use words from My Word List or
words in the SAT* word List.
Note: Because you cannot type accents,
accented words from My Word List will not be
used in My Spelling Bee.
3. Select the list you want and press ENTER.
A word will flash on the screen for you to spell.
4. Type in the word you just saw and press
ENTER to see if you spelled it correctly.
5. Press ENTER to see the definition of the word
or press SPACE for a new word.
6. Press CLEAR when finished.

➤ Flashcards
1. Press LEARN.
2. Press or to highlight Flashcards and
press ENTER.
You can use words from My Word List or
words in the SAT* word list.
3. Select the word list you want and press
ENTER.
A word will be displayed on the screen for you
to study or define.
4. Press CLEAR when finished.
* SAT is a registered trademark of the College
Entrance Examination Board, which was not
involved in the production of, and does not
endorse, this product.

Storing Names & Phone Numbers
This product has a databank that can save as many
as 100 names and phone numbers. The total amount
of names and numbers that you can save depends
upon the number of characters in each entry.
➤ To Add an Entry to the Databank
1. Press .
2. Use to highlight New Entry and press
ENTER.
3. Type a name and then press ENTER.
Each name can contain up to 30 characters,
including spaces, with letters appearing as
capitals. Note: Accented characters are not
supported in the databank.
To delete a character, press BACK. To edit,
press .
To Type… Press…
a space SPACE
a hyphen J
a period .’
an apostrophe CAP and .’

4. Use the numbered keys to type a phone number and then press ENTER.
To type a hyphen between the parts of a
phone number, press J.
Note: You cannot type letters in a phone number.
➤ To View the Databank
1. Press .
2. Press or , if needed, to see View: xx
entries (%% free) and then press ENTER.
3. To view a name, type it or use or to
see the name you want.
➤ To Edit Databank Entries
1. Press .
2. Press or , if needed, to see Edit
Entry, then press ENTER.
3. Type the name you want to edit, or use or
to select it, then press ENTER.
Edit the name field. You can use BACK to
delete characters. Press ENTER to move to
the number field. Edit the Number field and
press ENTER to save all changes. To cancel
the edit and return to the Databank menu without saving changes, press .

Keep Copies of Important Data
Warning! Your databank information is safely
stored in memory as long as the battery supplies power. However, if the battery loses all
power, this information will be permanently lost.
Always keep written copies of your important
information.
➤ To Delete an Entry from the Databank
1. Press .
2. Press or to highlight Delete Entry
and then press ENTER.
3. Press or to highlight the entry you
want to delete.
4. Press ENTER.
5. Press Y to delete the entry or N to cancel the
deletion.
➤ To Erase All the Databank Entries
Warning! This procedure permanently erases
all the names and numbers in your databank.
1. Press .
2. Press or to highlight Erase All Data
and then press ENTER.
3. Press Y to erase all the entries or N to cancel
the operation.

Using a Password
You can use a password to keep the information in
the databank private. The password is requested
when the unit is turned on and the databank is
accessed.
Password Warnings
Warning!After you set the password, you must enter
the password to access the databank for the first time
during a session. Always record your password and
keep it in a separate place.
If you forget the password, you must reset the unit to
access the databank. Warning! Resetting the unit
erases all user-entered information. Always keep written copies of your data.
If you do not have a reset button located on the back
of your unit, remove the batteries, wait at least two
minutes, and then re-install them. For battery instructions, see “Replacing the Battery”.
If you have a reset button, use the end of a straightened paper clip to gently press the reset button.
If the unit does not reset after pressing the reset button, follow the above instructions for removing the batteries.

➤ Password Setup
1. Press .
2. Press or to see Set Password and
press ENTER.
3. Type a password and then press ENTER.
Your password can have up to 8 characters.
You are prompted to retype your password,
and press ENTER to confirm.
4. To test the password, press ON/OFF twice,
press , type the password, and press
ENTER.
5. To disable the password, repeat Steps 1 and 2
above, and press ENTER when Enter New
Password displays.

Playing the Games
➤ Selecting a Game
1. Press .
2. Use the arrow keys to move the highlight to
the game you want.
3. Press ENTER to select it.
➤ Changing Game Settings
You can choose the skill level for a game.
1. Press .
2. Press CAP and then to highlight Game
Settings and press ENTER.
3. Press or to highlight a new setting.
4. Press ENTER when finished to save the new
settings. Press BACK to return to the Games
list.
➤ Getting Help in the Games
During any game you can read instructions by pressing HELP. In any game, except Tic Tac Toe, you can
get a hint by holding CAP and pressing ?* or reveal
the game word or words by pressing ?*. Note: If you
reveal the word or words, you lose the round.

Hangman
Dictionary Hangman uses all the words in the dictionary for the game. SAT Hangman uses only the words
in the SATword list and My Word List Hangmanuses
the words you entered in My Word List. The rules for
all three games are the same.
Hangman selects a mystery word and challenges you
to guess it letter by letter. The letters of the mystery
word are hidden by question marks. The number of
guesses remaining is indicated by #’s.
Type letters that you think are in the mystery word. If
you are correct, the letter appears in place of the corresponding question mark or marks.
Jumble
As in Hangman, the three Jumble games draw from
the three different lists. The rules for all three games
are the same.
Jumble tests your ability to unscramble letters and
form words. Jumble shows a series of letters. Type
words made from these letters and then press
ENTER. Hold CAP and press ?* to shuffle the letters
in the root word. To see the definition of a particular
word, use or to move the highlight to the
word you want and press . Press BACK to
return to Jumble.

Anagrams
Anagrams challenges you to find all of the words that
can occur within a selected word. Each letter can only
be used as many times as it appears in the selected
word. Each anagram must be a specified minimum
length. This will flash on the screen before each
game. The number of possible anagrams is shown on
the right side of the screen.
Type an anagram and then press ENTER. Use the
arrow keys to view anagrams you’ve already entered.
Hold CAP and press ?* to shuffle the letters in the
selected word. Press ?* to end a round and reveal
the word.
Press to see the definition of the word.
Press BACK to return to Anagrams.
Tic-T ac-Toe
In Tic-Tac-Toe, your challenge is to get three X’s in a
row before your opponent can get three O’s in a row.
You can choose to play 1 Player Tic-Tac-Toe in which
you play against the unit or 2 Player Tic-Tac-Toein
which you play against a friend.
Use the arrow keys to move your X to the spot that
you want and then press ENTER. Then your opponent, either the computer or a friend, will place an O.
The game ends when one side places three in a row
or if there is a tie.

Using the Calculator
➤ Making Calculations
1. Press .
2. Type a number.
You can type up to 10 digits.
3. Press H(+), J(-), K(X), L(÷) to add, subtract,
multiply, or divide.
4. Type another number.
5. Press ENTER.
To repeat the calculation, press ENTER again.
6. Press CLEAR to clear the current calculations.
➤ Using the Calculator Memory
1. In the calculator, make a calculation or type a
number.
2. To add the number on the screen to the num-
ber stored in memory, press X(
M
+). To subtract
the number on the screen from the number
stored in memory, press C(
M
-).
M
indicates the number is stored in memory.
3. To retrieve the number from memory, press V(
MR
).
4. To clear the memory, press B(MC).

Using the Converter
The converter allows you to easily convert measurements and currency.
➤ Making Metric Conversions
1. Press until you see the Conversions
menu.
2. Press to select a conversion category and
press ENTER.
3. Type a number after one of the units.
Press or to move between the lines.
Press BACK to delete a number.
4. Press ENTER to convert it.
5. Press CLEAR when finished.

➤ Making Currency Conversions
1. Press until you see the Conversions
menu.
2. Press CAP and then to highlight Currency
Converter and then press ENTER.
3. Enter a conversion rate and press ENTER.
The rate should be in units of the other currency
per one unit of the home currency (n other/1
home).
4. Enter an amount for the home or other curren-
cy.
Press or to move between the lines.
Press BACK to erase a number.
5. Press ENTER to convert it.

Resetting Your Unit
If the keyboard fails to respond, or if the screen performs erratically, perform a system reset by following
the steps below.
1. Hold CLEAR and press ON/OFF.
If nothing happens, try Step 2.
2. Use a paper clip to gently press the reset button located on the back of the unit.
Warning! Pressing the reset button with more
than light pressure may permanently disable your
unit. In addition, resetting the unit erases settings
and user-entered information.
This unit may change operating modes due to
Electrostatic Discharge. Normal operation of this
unit can be reestablished by pressing the reset
key, ON/OFF, or by removing/replacing batteries.

Copyrights, Trademarks, and Patents
Model: PGM-520
• Batteries: one CR-2016 lithium
• Size: 9.35 x 10.2 x 2.5 cm.
ISBN 1-59074-243-5
Contacts
Please have your product number (PGM-520) and date of purchase
handy when you call to register. For customer service and technical
support call 609-386-8997 or visit us at www.franklin.com
Cleaning, Storage, Problems
To clean, spray a mild glass cleaner onto a cloth and wipe its surface. Do not spray liquids directly on this product. Do not use or
store this product in extreme or prolonged heat, cold, humidity, or
other adverse conditions. If you have a problem with this product,
refer to the warranty.
Copyrights, Patents, and Trademarks
© 2003 Franklin Electronic Publishers, Inc., Burlington, N.J. 080164907 USA. All rights reserved.
© 1989 Merriam-Webster, Incorporated
“A MERRIAM-WEBSTER” and “WREATH & MONOGRAM” are registered trademarks of Merriam Webster, Incorporated and are used
herein pursuant to License.
US Patents: 4830618; 5203705; 5,218,536; 5,333,313.

FCC Notice
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not
expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and
receiver.

–Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help.
NOTE: This unit was tested with shielded cables on the
peripheral devices. Shielded cables must be used with
the unit to insure compliance.
NOTE: The manufacturer is not responsible for any
radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void
the user’s authority to operate the equipment.
Limited Warranty
(EU and Switzerland)
This product, excluding batteries and liquid crystal display
(LCD), is guaranteed by Franklin for a period of two years from
the date of purchase. It will be repaired or replaced with an
equivalent product (at Franklin’s option) free of charge for any
defect due to faulty workmanship or materials.
Products purchased outside the European Union and
Switzerland that are returned under warranty should be
returned to the original vendor with proof of purchase and
description of fault. Charges will be made for all repairs unless
valid proof of purchase is provided.
This warranty explicitly excludes defects due to misuse, accidental damage, or wear and tear. This guarantee does not
affect the consumer’s statutory rights.

Limited Warranty (outside U.S.,
EU and Switzerland)
This product, excluding batteries and liquid crystal display
(LCD), is guaranteed by Franklin for a period of one year from
the date of purchase. It will be repaired or replaced with an
equivalent product (at Franklin’s option) free of charge for any
defect due to faulty workmanship or materials.
Products purchased outside the United States, the European
Union and Switzerland that are returned under warranty should
be returned to the original vendor with proof of purchase and
description of fault. Charges will be made for all repairs unless
valid proof of purchase is provided.
This warranty explicitly excludes defects due to misuse, accidental damage, or wear and tear. This guarantee does not
affect the consumer’s statutory rights.
Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES AND
LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGI-
NAL END USER THATFOR APERIOD OF ONE (1) YEAR FROM
THE ORIGINAL DATE OF PURCHASE AS EVIDENCED BYA COPY
OF YOUR RECEIPT, YOUR FRANKLIN PRODUCT SHALL BE
FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.
THIS LIMITED WARRANTY DOES NOT INCLUDE DAMAGE DUE
TO ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE,
MODIFICATION, UNSUITABLE ENVIRONMENT OR IMPROPER
MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY OF
FRANKLIN, AND YOUR EXCLUSIVE REMEDYUNDER THIS LIMITED WARRANTY, WILL BE REPAIR OR REPLACEMENT WITH THE
SAME OR AN EQUIVALENT PRODUCT OF THE DEFECTIVE POR-

TION OF THE PRODUCT, ATTHE SOLE OPTION OF FRANKLIN IF
IT DETERMINES THAT THE PRODUCT WAS DEFECTIVE AND
THE DEFECTS AROSE WITHIN THE DURATION OF THE LIMITED
WARRANTY. THIS REMEDY IS YOUR EXCLUSIVE REMEDY FOR
BREACH OF THIS WARRANTY. THIS WARRANTYGIVES YOU
CERTAIN RIGHTS; YOU MAYALSO HAVE OTHER LEGISLATED
RIGHTS THATMAYVARY FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. EXCEPT FOR THE LIMITED WARRANTIES EXPRESSLY
RECITED ABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS
IS” BASIS, WITHOUT ANY OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, WARRANTIES OF MERCHANTABLE QUALITY, MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE,
OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR
COURSE OF DEALING. THIS WARRANTYAPPLIES ONLYTO
PRODUCTS MANUFACTURED BY FRANKLIN AND DOES NOT
INCLUDE BATTERIES, CORROSION OF BATTERY CONTACTS
OR ANY OTHER DAMAGE CAUSED BY BATTERIES. NEITHER
FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALL HAVE
ANY LIABILITY TO YOU OR ANYOTHER PERSON OR ENTITY
FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED
TO, LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED
DATA OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF
WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR THEY ARE OTHERWISE FORESEEABLE. WE
ARE ALSO NOT RESPONSIBLE FOR CLAIMS BY A THIRD
PARTY. OUR MAXIMUM AGGREGATE LIABILITY TO YOU, AND
THAT OF OUR DEALERS AND SUPPLIERS, SHALL NOT
EXCEED THE AMOUNT PAID BYYOU FOR THE FRANKLIN
PRODUCT AS EVIDENCED BY YOUR PURCHASE RECEIPT.
YOU ACKNOWLEDGE THAT THIS IS A REASONABLE ALLOCATION OF RISK. SOME STATES/COUNTRIES DO NOT ALLOW

THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THE LAWS OF THE RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER OF
IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT,
YOU MUST CALL FRANKLIN’S CUSTOMER SERVICE DESK, 1800-266-5626, TO REQUESTA RETURN MERCHANDISE
AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE
PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN AFRANKLIN PRODUCT, PLEASE INCLUDE A
NOTE WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE
NUMBER, ABRIEF DESCRIPTION OF THE DEFECTAND ACOPY
OF YOUR SALES RECEIPTAS PROOF OF YOUR ORIGINALDATE
OF PURCHASE. YOU MUSTALSO WRITE THE RMAPROMINENTLYON THE PACKAGE IF YOU RETURN THE PRODUCT, OTHERWISE THERE MAYBE ALENGTHY DELAYIN THE PROCESSING
OF YOUR RETURN. WE STRONGLYRECOMMEND USING A
TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR
RETURN.
LBD-28006-00
Rev. A