Franke Foodservice BBR-36 18002210 Service Manual

BBR Service Manual Table of Contents/Section 1.1

Section No. Content/Service Operation Create/Update

1.1 Table of Contents 10/14/08

1.2A Franke Warranty Statement 4/23/07

1.2B Franke Service Commitment 4/23/07

1.3 BBR Trouble Shooting Tables 7/17/07

1.4 Shelf Display Components – Old & New Wire Form 10/13/08

1.5 BBR Parts List & Component Diagrams 10/13/08

1.6 BBR Electric Schematics 5/8/07

[General Part Replacement]

2.1 General Service Instructions & Warnings 10/13/08

2.2 Glass Door Replacement 10/13/08

2.3 Door Bottom Roller Replacement 6/12/07

2.4 Door-Open Latch Replacement 6/12/07

2.5 Door Frame Replacement 10/13/08

2.6 Display Light Bulb & Fixture Replacement 6/12/07

2.7 (In-Case) Thermometer Replacement 5/1/07

2.7A Remote Temp. Display Replacement [Newer Models] 6/29/07

2.8 Power ON/OFF Switch Replacement 10/13/08

2.9 Mechanical Thermostat Replacement [BBR-45 ONLY] 5/4/07

2.9A Digital temperature Controller Replacement 6/28/07

2.10 Digital Temperature Sensor Replacement 6/29/07

2.10A Evaporator Coil Defrost Sensor Replacement 7/17/07

2.11 Condensate Collection Heater Replacement 6/12/07

2.12 Power Cord Replacement 6/13/07

[Part or Component Adjustments]

3.1 Thermostat/Adjust Set Temperature [Older BBR-45] 10/14/08

3.1A Digital Set Temperature Adjustment [Newer Models] 10/14/08

3.2 Door Alignment/Roller Adjustment 6/13/07

[Refrigeration System Repair & Replacement]

4.1 Basic [Operator] Maintenance Procedures 5/7/07

4.2 Condenser Fan Motor Replacement 5/7/07

4.3 Evaporator Fan Motor Replacement 5/1/07

4.4 Evaporator Coil Replacement 6/13/07

4.5 Start Relay & Replace Start Capacitor Replacement 5/8/07

4.6 Check System [Refrigerant] Pressure/Leaks 6/13/07

4.7 Repair System [Refrigerant] Leak 6/13/07

4.8 Filter/Drier Replacement 6/13/07

4.9 Expansion Valve Replacement 10/14/08

4.10 Replace Condenser/Compressor Package 5/8/07

Service Bulletins

5.1 Adding 90-degree Elbow to Drain Line 2/7/07

5.2 Evaporator Drain Pan Retrofit [Kit No. 18002648] 11/1/07

5.3 Door & Frame Kit [As Needed - BBR -36 ONLY] 9/16/08

Rev. 9 10/14 /08

BBR Service Manual Warranty/Section 1.2A

Franke New Equipment

Limited Warranty

Franke Foodservice Systems (“Franke”) warrants new equipment manufactured in Franke’s own facilities and installed in the United States and Canada to be free of defects due to poor materials or workmanship for the period of time listed below (following the date of original installation):

Franke-Manufactured Equipment

x Stainless Steel Surfaces – Life of the equipment x Compressor -- 5 Year Extended Warranty, as detailed below x All Other Components – 1 Years Parts and Labor

5-Year Extended Compressor Warranty

x One Year from Date of Installation – Parts & Labor x 2

through 5thYear from Date of Installation – Parts only

In accordance with the compressor manufacturer’s policy, the serial number plate affixed to the compressor must be returned with the service invoice before reimbursement will be made.

Exclusions. Certain Franke parts that are expendable by nature and that need to be replaced frequently may not be covered. Franke is not liable under these warranties for repairs or damages due to improper operation, attempted repairs or installation by unauthorized persons, alterations, water quality, abuse, fire, flood or acts of God. Additionally, this warranty may be voided in the case of:

x Failure to follow Franke instructions for use, care or maintenance x Removal, alteration or defacing of the Franke-affixed serial number

This warranty is conditional upon Franke receiving notice of any defect subject to this warranty within thirty (30) days of its original discovery by the Buyer.

Other Equipment (Not Manufactured by Franke)

Equipment not manufactured by Franke (commonly known as “buyouts” or purchased goods) and manufactured by other entities is covered by the warranties, if any, of such third-party manufacturers. Where such third party manufacturers provide warranties on any or all portions of said “buyouts,” Franke agrees to transfer all such warranties to the Buyer.

Rev. 2. 4/07

BBR Service Manual Service Commitment/Section 1.2B

Franke Service Commitment

Service Commitment

Franke Foodservice Systems’ Technical Support Department and its third-party Service Network are committed to meeting the unique service needs of restaurant operators. We strive to provide the following response times to service requests for Franke-manufactured equipment:

1. Provide contact with the customer…

– Within 30 minutes of request for service during normal business hours – Within 90 minutes after normal business hours (including weekends)

2. Perform service visit

– The same day for emergency service* – Within 24 hours for standard service

3. Target a 90% “first call” fix rate

4. Provide 90-day warranty on service performed

*For the purposes of this warranty, “emergency” is defined as an equipment operating condition that poses an immediate risk to the safety of restaurant workers or customers.

This response time breakdown applies throughout the week and weekend. Due to varying customer locations, and varying service agent locations and schedules, response rates may occasionally be extended. In these situations, Franke Technical Support will work directly with the customer to find mutually suitable options. Franke reserves the right to use service agents outside of the stated Service Network.

Service Network - United States and Canada

Franke fully supports and is a member of the National Service Cooperative (“NSC”), the leading independent provider of factory-authorized service in North America. Franke provides 24-hour, 7-day response to customer service requests through its own Call Center and that of the NSC.

Whenever possible, Franke selects service agents who belong to the Commercial Food Equipment Service Association. This trade association currently has more than 450 members representing the U.S., Canada, Mexico and Puerto Rico.

When Franke cannot select a CFESA member, it nonetheless adheres to the CFESA standard for qualified service agents in North America. Among them are:

• 24 Hour emergency service

• Factory authorized warranty service

• Factory trained and certified technicians

• OEM parts availability

• System for communication with field technicians

Performance of service agents, including their parts stocking abilities, call response time, service rates and customer satisfaction are monitored by the Franke Field Service Department via online, written and phone surveys. Franke Technical Support updates this Service Network list annually.

Contact Information: Franke Technical Services

1-800-5FRANKE (1-800-537-2653) and select option 5) TechSupport@Franke.com

Rev. 1. 10/06

BBR Service Manual Advanced Troubleshooting Guide / Section 1.3

The Problem Possible Cause What To Check & Do

Breaker OK? Yes = Continue; No = Call electrician

Power not available to unit?

Receptacle OK? Yes = Continue; No = Call electrician

Switch ON but Power Not “ON”

Power cord OK? Yes = Continue; No = Replace power cord set.

Per Section 2.12.

Compressor thermal overload tripped?

Unplug refrigerated case power cord for 1 hour, then retry. If problem reoccurs:

1. Ensure air filter is maintained per PM Service Instructions

2. Ensure condenser coil is clear of debris and cleaned, per PM Service Instructions

Power disconnected to temperature controller

Check input voltage to temperature controller.

Replace wiring harness if damaged. Temperature controller disconnected from condensing unit

Check output voltage at temperature controller.

Replace wiring harness to Condenser, if

damaged Sensor cable is damaged or disconnected from controller to refrigeration compartment

Connect or replace sensor cable per Section

2.10

Main Power “ON” But Compressor Does Not Run

Temperature controller is defective

Replace defective component per Section 2.9 or

2.9A

Set point too high Adjust thermostat setting, per Section 3.1 Door is being latched or

blocked open for extended periods.

Discuss case loading and use procedures with

unit manager and crew.

Door frame damaged or thermo-pane seal has failed

Inspect glass doors and door tracks for damage.

If needed, replace per Section 2.2

Evaporator fan not functioning

Check wiring and inspect fan for blockage.

Replace evaporator fan motor if necessary, per

Section 4.3

Evaporator coil blocked with ice

Check Troubleshooting Problem: Evaporator I s

Blocked With Ice. Page 2

Inspect service valves, lines, joints and

components for signs of leaks, kinks or

restrictions.

Refrigerant charge is not correct

Service condensing unit per Section 4.6

Compressor Is Running But Case Does Not Cool To 34 to 40° F

Condensing unit does not start

Inspect and test condenser electrical components

for defects (start-capacitor, run-capacitor, start-

relay, condenser fan, compressor…)

Evaporator Is Blocked With Ice.

Thermostat set point is too low.

Adjust thermostat setting, per Section 3.1.

Continued…

BBR Service Manual Advanced Troubleshooting Guide / Section 1.3

The Problem Possible Cause What To Check & Do

Door is being latched or blocked open for extended periods.

Defrost coil. Discuss case loading and use

procedures with unit manager and crew.

Door frame is damages or glass thermo-pane seal has failed.

Inspect glass doors and door tracks for damage.

If required, replace per Section 2.2.

Evaporator fan is not functioning.

Check wiring and fan for blockage. Replace

evaporator fan motor, if necessary per Section

4.3.

Automatic defrost function of electronic control is not working.

Check defrost operation buy pressing and holding

bottom button on digital display. If display does

not go to ‘dEF’ check defrost sensor for damage

or improper placement. Defrost sensor is not properly placed in coil.

Check defrost sensor location at rear-center of

coil. In necessary, move sensor to area of

greatest frost buildup.

Evaporator Is Blocked With Ice… continued.

Refrigeration charge is not correct.

Inspect service valves, lines, joints and

components for signs of leaks, kinks or

restrictions. If damage or leaks are found, repair

or replace components per Sections: 4.7, 4.8 or

4.9.

Sensors not mounted correctly. Sensors not plugged into controller properly.

Make sure that air and coil sensors are

connected and mounted correctly, per Sections

2.10 and 2.10A.

Sensors are reversed. Make sure that sensors are not reversed with air

sensor in coil and coil sensor in air sensor

location.

Compressor is cooling and display is reading in normal range but

ON-times are short and actual case air temperature is NOT that cold.

Sensors or controller is/are failing.

Check sensors and controller. Replace as needed per Sections: 2.9A, 2.10 and/or 2.10A.

Rev. 2 7/07

BBR Service Manual Shelf Display Components / Section 1.4

Old Style Stainless Steel & Plastic Shelf System Components

Rev. 2 [10/08]

Part No. & Description Product/Display Application Component Photo

P/N: 18001770 -- Stainless

steel bottom shelf with center divider and sloped design with front stop, to allow displayed product to roll or slide forward.

Horizontal [lay-down] stocking of plastic or glass beverage bottles or cans; Flat stocking of plastic or foam salad containers or other pre-packaged product.

P/N: 17006047 -- Stainless steel bottom shelf with sloped design with front stop to allow displayed product to roll or slide forward.

Flat stocking of plastic or foam salad containers or other prepackaged product; or to support White Plastic Shelf Grate Part Number 19001001.

P/N: 18001771 -- Stainless steel hanging shelf with center divider, bottle access cutout and sloped design with front stop allow displayed product to roll forward.

Horizontal [lay-down] stocking of plastic or glass beverage bottles; Flat stocking of plastic or foam salad container or other prepackaged product.

P/N: 17006146 -- Stainless steel hanging shelf with perforated bottom and vertical tabs to secure plastic dividers. [Shelf is perforated to provide good air flow.]

Designed to support and work with Part Number 190001001 White Plastic Shelf with tall Clear Plastic Dividers.

P/N: 19001001 -- White plastic shelf grate with adjustable vertical plastic dividers forming five separate display rows.

For standing display of milk cartons, juice boxes and other small containers. It is typically set on the Solid Stainless Steel Bottom Shelf.

P/N: 19001000 -- White plastic shelf grate with taller, clear plastic adjustable dividers forming four separate display rows.

For standing display of water or other beverage bottles. It is set on the perforated Stainless Steel Hanging Shelf.

BBR Service Manual Shelf Display Components / Section 1.4

New Style Wire Form Shelf System Components

Franke Bottled Beverage Refrigerators (BBR-36 & BBR-45 Models) now ship from the factory with wire display shelf components assembled but shipped in a separate cardboard carton, ready for installation.

Wire Shelving Kit Components & Part Numbers:

BBR-36” – New Unit Wire Shelf Kit No. 19001889 BBR-36” – Retrofit Wire Shelf Kit No. 18002674 [* Includes]

Part No. Description Quantity

19001595 Full 36” Wide Upper Shelf 1 19001594 Sectional Bottom Shelf 2 19001380 Upper Shelf Adjustable Dividers 8 19001000 Bottom Shelf Adjustable Dividers 6 *17007299 Upper Shelf Mounting Brackets 3 *3586580 Shelf Mounting Bracket Screws 12 19001381 Assembly/Setup Instructions 1

BBR-45” – New Unit Wire Shelf Kit No. 19001888 BBR-45” – Retrofit Wire Shelf Kit No. 18002378 [* Includes]

Part No. Description Quantity

19001378 Full 45” Wide Upper Shelf 1 19001377 Sectional Bottom Shelf 3 19001380 Upper Shelf Adjustable Dividers 12 19001000 Bottom Shelf Adjustable Dividers 7 *17007299 Upper Shelf Mounting Brackets 4 *3586580 Shelf Mounting Bracket Screws 16 19001381 Assembly/Setup Instructions 1

Retrofit of Wire Shelf System

For field replacement of an existing Stainless Steel & Plastic Shelf System, obtain Wire Shelving Kit No. 18002674 for 36” wide BBR or

Kit No. 18002378 for 45” wide models. Retrofit Kits include detailed installation instructions: Doc. No.

19001381.

BBR Service Manual Key Parts Lists / Section 1.5

Basic Repair Parts List

[Also See Section 2.1 – For Truck Stock List]

BBR - 36 BBR - 45 Description Qty.

19001266 19000992 Sliding Glass Door Frame 1 ea. 19001267 19000993 Inner/Left Door 1 ea. 19001268 19000994 Outer/Right Door 1 ea. 3126151 3126151 Power ON Switch 1 ea. 19000962 19000962 In-case Thermometer 1 ea. 19001164 19001164 Case Light Fixture, with Bulb

1 ea.

-- 19000023 Danfoss Mechanical Thermostat

1 ea.

19001104 19001104 Digital Temperature Control

1 ea. 19001172 19001172 Digital Temperature Sensor 1 ea. 19000470 19000470 Digital Defrost Sensor 1 ea. 19000436 19000436 Remote Temperature Display 1 ea. 19001171 19001171 Remote Display Cable 1 ea. 19000958 19000958 Condensate Collection Heater 1 ea. 18001787 18001787 Condensate Collection Assembly 1 ea. 3589854 3589854 Condenser Fan Motor 1 ea. 19001293 19000454 Evaporator Fan Motor 1 ea. 19000998 19000998 Evaporator Coil 1 ea. 600024 600024 Start Capacitor 1 ea. 19001083 19001083 Start Relay 1 ea. 19001079 19001079 Compressor, Danfoss TF4 1 ea. 19000959 19000959 Condensing Unit, ¼-HP 1 ea. 19001189 19000497 Thermostatic Expansion Valve 1 ea. 19000282 19000282 8’ cord set with plug 1 ea. 19001328 19001328 Sliding Door Roller Assembly 4 ea. 19001329 19001329 Door Hold-Open Latch 2 ea. 19002321 19001330 Door-Close Spring Assembly 2 ea. 19002322 19001331 Bumper Gasket for Outer/RH Door 1 ea. 19002323 19001332 Bumper Gasket for Inner/LH Door 1 ea. 19002324 19001333 Sealer Gasket for Outer/RH Door 1 ea.

NOTES:

1) Bulb for light fixture is a T5 14W, FH 14W/840 HE, and available locally.

2) Models built prior to May 2007 have an electro-mechanical thermostat. Newer models have

digital temperature controls.

Rev. 2 10/08

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