Franke SINFONIA Service Manual

Franke Coffee Systems

Franke Sinfonia FSA

Technical Training Manual

Safety Information – Chapter 1

Franke Coffee Systems
800 Aviation Parkway
Smyrna, TN 37167
[phone]

TD-102059.doc

Franke Coffee Systems

Change log

Date Changes Author Change No. ID

2009-07-20 New Manual Concept MPH

Publisher:

Franke Kaffeemaschinen AG
P.O. Box 235
CH-4663 Aarburg
Switzerland

www.franke-cs.com

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Table of Contents

Change log .................................................................................................................................................. 2

Table of Contents ........................................................................................................................................ 3

Safety Notes ................................................................................................................................................ 4

Safety .......................................................................................................................................................... 5

Electrical System ........................................................................................ 5

Steam System ............................................................................................ 5

Hydraulic System ....................................................................................... 5

Installation of machine ................................................................................ 5

For your health ........................................................................................... 6

Tools .......................................................................................................... 6

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Franke Coffee Systems

Safety Notes

The installation, setting, repair and maintenance work described in these instructions must be performed
only by service technicians trained by Franke Coffee Systems Americas Inc. and when using original
Franke parts!

Observe the following dangers and warnings when servicing coffee machines with live voltage.

DANGER!
Indicates potentially life threatening Danger!
Electrocution caused by coming in contact with live voltage.
Safeguard parts with live voltage against contact.

WARNING!
Indicates risk of injury!
You may suffer injuries due to moving parts crushing fingers and hands.
Secure moving parts against unintentional movement.

CAUTION!
Indicates risk of minor injury!
Avoid burns caused by hot water, steam, hot milk, or milk foam

NOTE!
Indicates possibility of damage to the machine.

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Franke Coffee Systems

Safety

Electrical System

Before performing maintenance on any electrical related component, ensure the following:

· Always disconnect from its power source before opening the machine.

· Ensure that the machine cannot be accidentally turned ON.

· Never operate a machine that has been damaged or has a damaged power supply cable.

If the power supply cable to this machine is damaged, it must be replaced with an original power cord.

· Ensure that the machine and power cord are not near any hot surfaces such as gas or electric stoves
or ovens.

· Ensure that the power cord is not pinched and does not rub against sharp edges. the machine
contains electrically conductive parts. Opening the machine can pose risk of death.

· Do not make any modifications to the machine that are not described in the documentation from
Franke.

· Repairs should only be made using original replacements and accessory parts.

Steam System

Before performing maintenance on any steam related component, ensure the following:

· Disconnect the machine from the water supply.

· Always disconnect the machine from its power source.

· Empty the machine before performing any work on the boiler system.

Hydraulic System

Before performing maintenance on any hydraulic related component, ensure the following:

· Disconnect the machine from the water supply.

· Always disconnect the machine from its power source.

· Empty the machine before performing any work on the boiler system.

Installation of machine

Danger of injury and damage to the machine from improper installation

· Be clear on structural conditions before each installation.

· Evaluate the structural conditions in relation to the requirements.

· Observe local ordinances

· If the customer is unable to fulfill the conditions 100%

· Do not install or start-up the machine or accessories.

· Do not make the improvements at the customer site.

· The customer is responsible for making the needed improvements.

· Exercise care when making repairs or retrofits.

· Pay attention and work carefully.

· Keep hands away from the dispensers and nozzles during cleaning.

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Franke Coffee Systems

For your health

Danger of injury and damage to the machine from improper handling:

· Do not lift or move machine alone.

· Adhere strictly to the instructions in the manual.

· Do not touch the machine while it is operating.

· Only collect grounds in the container.

Tools

The following tools are recommended for servicing the Sinfonia

· Combination metric wrench set 7-19mm

· 7 and 8mm Metric Allen wrenches

· 3/16 x 4” Standard screwdriver

· 1/4 x 4” Standard screwdriver

· #1 Phillips screwdriver

· Mini screwdriver set

· Wire strippers/crimpers

· Diagonal pliers

· Slip-joint pliers

· Needle-nose pliers

· Teflon tape/paste

· Multi-meter with Amp Clamp

· Food grade lube - Part #296804

· Franke spindle lube - Part# 301340

· Franke grease - Part# 301313

· Bit driver with

o #10 Torx bit
o #15 Torx bit
o #20 Torx bit
o #25 Torx bit

· Franke Multi-tool

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Franke Coffee Systems

CAUTION!
Danger of injury!
Do not operate the coffee machine if either bean hopper is removed.
Serious injury could occur!

WARNING!
Danger of burns!
Avoid burns caused by
hot water, steam, hot milk,
or milk foam

DANGER!
Mortal Danger!
Electrocution caused by coming in contact with live voltage.
Safeguard parts with live voltage against contact.

TD-102059.doc 1-7

Franke Coffee Systems

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Franke Coffee Systems

Franke Sinfonia FSA

Technical Training Manual

Installation / Calibration – Chapter 2

Franke Coffee Systems
800 Aviation Parkway
Smyrna, TN 37167
[phone]

TD-102060 C.doc

Franke Coffee Systems

Change log

Date Changes Author Change No. ID

2009-07-20 New Manual Concept MPH

2009-08-03 McD Start-Up Information MPH A

2009-11-23 Change software reference MPH B

2010-08-05 Changes to drink configuration file MPH C

Publisher:

Franke Kaffeemaschinen AG
P.O. Box 235
CH-4663 Aarburg
Switzerland

www.franke-cs.com

2-2 TD-102060 C.doc

Franke Coffee Systems

Table of Contents

Change log .................................................................................................................................................. 2

Table of Contents ........................................................................................................................................ 3

Franke Sinfonia FSA .................................................................................................................................... 4

Installation .................................................................................................................................................... 5

When unpacking the Sinfonia FSA, the following items should be included: ............................................ 5

Water Requirements ................................................................................................................................ 5

Power Requirements ................................................................................................................................ 5

Drainage Requirements ........................................................................................................................... 5

Installation Guidelines .................................................................................................................................. 6

Sinfonia 1-Step McDonald’s MUT ............................................................................................................ 6

Turning the Sinfonia ON for the first time ..................................................................................................... 8

Operating the Sinfonia ................................................................................................................................. 9

Preparing Coffee Products ....................................................................................................................... 9

Fresh ground coffee products ............................................................................................................... 9

Dispensing hot water (available when the coffee machine has a hot water outlet) ............................... 9

Preparing milk with the steam wand ..................................................................................................... 9

Adjusting the Grind ................................................................................................................................. 10

Cleaning the Sinfonia FSA ..................................................................................................................... 11

Preliminary Procedure ............................................................................................................................... 12

Installation check .................................................................................................................................... 12

Calibration .............................................................................................................................................. 13

Adjusting Product Fill Level and Temperature ........................................................................................ 14

McDonald’s Fill Level and Temperature Guidelines ............................................................................... 14

Product Cup Sizes ................................................................................................................................. 17

Making the Drinks .................................................................................................................................. 18

Fill Level and Temperature Adjustments Small / Medium / Large Products ........................................... 21

Fill Level and Temperature Adjustments Small / Medium / Large Products ........................................... 22

Fill Level and Temperature Adjustments Sample Products .................................................................... 23

Adjust Card Settings for FSA McDonald’s .............................................................................................. 24

TD-102060 C.doc 2-3

Franke Coffee Systems

Franke Sinfonia FSA

Franke Sinfonia offers the most versatile array of performance and features for even the most demanding
operations. Sinfonia's double boiler system delivers uncompromising power and consistency.

The Sinfonia FSA was designed to meet the McDonald specifications for superautomatic espresso
machines used in McD family restaurants.

The Sinfonia FSA is equipped with a two boiler system. The steam boiler generates steam for preparing
the milk based espresso beverages. The coffee boiler heats water to a specific, programmable
temperature to precisely brew espresso at the proper temperature.

Standards

· Electronic control board with illuminated graphics display

· Chip-card programming

· High-performance piston coffee machine with pre-infusion

· Precision grinders (regular and decaf beans) with direct grinding

· Under counter milk pump solution for up to two different milk types

· Espresso based beverages with either hot or cold milk

· Easy operation panel with pre-selection buttons for four different drink sizes, second milk type,

decaf beans and syrup option

· Integrated wash, rinse and sanitize cycle with user friendly menu guide

· Bean level monitoring in the brewing chamber

· Height-adjustable coffee and milk dispenser

· Dry coffee grounds container for up to 40 pucks

· Internal counter function for each product

· Stainless steel frame

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Franke Coffee Systems

Installation

When unpacking the Sinfonia FSA, the following items should be included:

· Drain Hose

· Hose Clamp (for securing the drain hose

to the drip tray)

· Cleaning Tablets

· Cleaning Brush

· Water Supply Hose with gasket

· Milk Cleaning Solution and CF Brush set

· 3 Compartment Cleaning Container

· Equipment Manual

· Cleaning Instructions English and

Spanish

· 1 Install Card, 1 Adjust Card

· 2 Mazzer bean hoppers

· 4 Leg Extensions

· 1 Leg Support (front left

Water Requirements

Water hardness requirements for the Sinfonia FSA are between 3 to 5 grains per gallon (gpg) and
25 to 100 parts per million (ppm) of total dissolved solids (tds).

A dedicated water line with its own shut-off valve should be placed within four feet of the machine’s
installation location. The shut-off valve should be equipped with a male 3/8” compression fitting.

CAUTION! THE WATER INLET VALVE ON THE SINFONIA IS PLASTIC. USE CAUTION TO AVOID
CROSS-THREADING THE FITTING WHEN RE-INSTALLING THE WATER LINE.

ENSURE ALL SOFTENING/FILTERING CARTRIDGES HAVE BEEN ADEQUATELY FLUSHED
BEFORE RE-SUPPLYING WATER TO THE MACHINE.

Power Requirements

The Sinfonia FSA requires a 200-240V NEMA L6-30R power receptacle with a 30amp breaker.

Drainage Requirements

Ensure the drain hose provided with the machine runs downhill to an appropriate floor drain.

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Franke Coffee Systems

Installation Guidelines

Sinfonia 1-Step McDonald’s MUT

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Franke Coffee Systems

Turning the Sinfonia ON for the first time

Once the machine has been properly installed:

1. Plug the machine into the wall outlet.
While the machine is connected to the
power supply but still turned off, the
display will show the following message:

2. Turn on the main water supply.

3. Turn the machine on by pushing and
releasing the ON/OFF button. The
display will illuminate and display the
self-test message; followed by two
messages flashing in alternating
sequence
“Please wait” indicates that drink
production is not yet possible. “Steam
supply” indicates that the steam boiler is
filling with water.

4. Once the boiler has filled to the proper
level, the display will change to the
following: “Please Wait” and “Heating”.
The heating elements are now activated,
heating the water in both the boilers.

During the heating phase of the start-up cycle, the steam arm and hot water wand will open approximately
every two minutes.

USE EXTREME CAUTION WHEN NEAR THE STEAM ARM AND HOT WATER WAND OUTLETS TO
AVOID PERSONAL INJURY.

5. Once the proper steam pressure has
been reached, the display will change to
the following message.
The machine is now ready for drink
production

** Sinfonia FSA **

Energy-Save-Mode

Version I – 25.03r06

Version X – 25.03r06

2010-02-10 / 02:23pm

Self-test running

Steam Supply

Select Product

Please Wait

Please Wait

Heating

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Franke Coffee Systems

Operating the Sinfonia

Preparing Coffee Products

Fresh ground coffee products

1. Adjust the coffee outlet to the proper
height.

2. Place the appropriate cup(s) under the
coffee outlet.

3. Press the desired product button.

4. The display will show:

Dispensing hot water (available when the coffee machine has a hot water outlet)

1. Place a cup under the hot water nozzle.

2. Press the hot water button.

*If the hot water volume has not been programmed, simply push the hot water button again to stop
the flow of water.

Preparing milk with the steam wand

1. Place the steam wand tip into the pitcher of milk.

2. Press the steam button.

3. When the desired temperature or result is reached, press the steam button again to stop the flow
of steam.

*If the machine is equipped with auto-steam, the steam will shut off at the pre-programmed
temperature.

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Franke Coffee Systems

Adjusting the Grind

The Sinfonia’s grinders can be adjusted without removing the hoppers. To adjust the grind, perform the
following:

1. Open the grounds container door.

2. Using the Franke multi-tool or a flat-tip
screwdriver, unlatch the front display
panel by turning the screw.

3. Locate the appropriate grind adjustment
screw.
A. Adjusts the left grinder
B. Adjusts the right grinder

A

B

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Franke Coffee Systems

4. Rotate the screw in the appropriate
direction to achieve the desired grind.

Rotate the screw clockwise to adjust the
grind coarser for a faster extraction time.

Rotate the screw counter-clockwise to
adjust the grind finer for a slower
extraction time.

Generally, the grind is adjusted in full
turn increments.

Cleaning the Sinfonia FSA

It is very important to clean the Sinfonia FSA coffee machine on a daily basis.

Please use the information given in the separately available cleaning instructions:

Manual Set Sinfonia FSA USA (English and Spanish) 1Y321069
Manual Set Sinfonia FSA Canada (English and French) 1Y321070

See Chapter 9 (Certificates and Check-Lists) for the actual Cleaning Instructions.

TD-102060 C.doc 2-11

Franke Coffee Systems

Preliminary Procedure

Installation check

Ensure that the machine is installed properly. Fill out the McDonald’s Hook-Up check list completely.

· Proper power outlet – L6-30 and check voltage

· Check jumper position 200V (200-215) or 230V (216-240)

· Plug the machine in if not already and leave the machine in the OFF position (ESM)

· Test the water hardness. Should be between 3-5 grains per gallon (gpg) and 25-100 parts per

million (ppm).

· Ensure the water line is connected and that the water is turned on

· Check for leaks

· Ensure the drain hose is routed properly to the drain receptacle

· Upload the newest Sinfonia FSA Software

· Ensure the MUT was installed and connected properly

· Place the appropriate containers of milk on the MUT and place the tubes in the milk

Turn coffee machine ON

· Ensure the machine fills with water (look for display message to read FILLING)

· Ensure the machine is heating

(look for display message to read “COFFEE HEATING” and then “STEAM/TEA HEATING”

Once the machine has reached temperature and pressure continue with the following procedure:

· Check the water pump pressure and adjust to 8 bar if found to be off

Install Menu > 4 Fluid System > 2 Pressure

The water pressure can be adjusted by rotating the adjustment screw clockwise to increase pressure and
counterclockwise to decrease pressure. When done, set the adjustment screw by tightening the counter
nut.

· Check the steam pressure, should be 1.8bar.
(TRAFAG pressure switch is non adjustable and must be replaced if offset more than 0.2bar)

· Using the Install card, delete the products from the machine.

Install Menu > 7 Data Back up > Clr Prods (Clear Products) > confirm with YES > SAVE

· Remove Install card

· Turn machine OFF (ESM)

· Upload Base configuration file with Service Tool FSA

· Turn machine ON

· Enter the milk correction menu

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Franke Coffee Systems

Calibration

The next step of the Start-Up procedure is Calibration. Before going on to this next step

IMPORTANT: Remove the cardboard inserts from the grinders.

If you have a new Sinfonia, turn the grinder adjustment screw 6 full turns coarser (FASTER)

Adjust the grinder so that a 10sec. Espresso shot is reached. Start counting when the water pump is
turned on the first time and stop counting when the pump turns off at the end of the shot.
(There is a 1second pre-infusion programmed on the Espresso shot.)

Under the Setup menu, go to Calibration

Install > 1 Setup > 15 Calibration

> MILL Calibration

· Double tap clean button to start Calibration

· Calibrate the Espresso puck for BOTH grinders.

· Take the average gram weight of 5 pucks for each grinder.

· Enter the gram weight for each grinder and SAVE

Calibrate coffee grinder right

Calibrate coffee grinder left (DECAF MILL)

Following Calibration recheck shot time, if grind adjustment is necessary repeat calibration procedure.

> MILK Calibration

· Prime milk pump 1 and milk pump 2

· Double tap clean button to start calibration

· Calibrate BOTH milk pumps

· Run the calibration process until you have two pours back to back within a couple of ml of each

other.

· Enter the value for each pump and SAVE

· Note: Once calibration has been completed never change this number unless replacing

the pump.

IMPORTANT

If the average calibration is below 100ml replace the pump.

Calibrate milk pump 1 (whole)

Calibrate milk pump 2 (non-fat)

TD-102060 C.doc 2-13

Franke Coffee Systems

Adjusting Product Fill Level and Temperature

Product Number Reference Guide
PRODUCT NUMBERS

PRODUCT NAME SMALL MEDIUM LARGE SAMPLE ESPRESSO

CAPPUCCINO 01 05 09 13

LATTE 02 06 10 14

MOCHA 03 07 11 15

ICED LATTE/MOCHA 04 08 12 16

HOT CHOCOLATE 17 21 25

ICED CHOCOLATE 18 22 26

HOT SPECIAL 19 23 27

ICED SPECIAL 20 24 28

ADD MILK 31

PRIME MILK 32

ESPRESSO 33

McDonald’s Fill Level and Temperature Guidelines

IMPORTANT

· No changes to any of the drink recipes can be made.
This includes, ground coffee gram weight and espresso fill level.
The only parameter adjustments to be made during drink calibration are those that affect
milk fill levels and milk temperatures in order to achieve McD’s specifications.

· If anyone with the McD store staff or management has a complaint regarding any drink that
is within the set specifications, please have them call their Deployment Manager!

· The default machine settings: coffee boiler temp, left & right grinder operation, etc. must
remain as set by Franke Coffee Systems

· The target drink temperature for ALL hot drinks is 155°F – 170°F

· Cold drinks do not have a target drink temperature.

IMPORTANT
When adjusting the Fill Level and Temperature on the NON FAT product item, you must enter the product
definition menu for the corresponding drink and then select the NON FAT pre-select button before
selecting FILL LEVEL or TEMPERATURE menu.

Install > Product definition > NON FAT button > 03 Fill level or 07 Temperature

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Franke Coffee Systems

Cappuccino

· The temperature settings for milk part 1(steamed milk) on Cappuccinos are always 5 units higher
than milk part 2(frothed milk).

i.e. – Temperature milk part 1 = 72

Temperature milk part 2 = 67
(Select the NON FAT pre-select button to reach the NON FAT Fill Level and Temperature adjustment
menu.)

Latte, Mocha, Hot Chocolate and Hot Special

· The temperature settings for milk part 1(steamed milk) on Lattes, Mochas, and Hot Chocolates
are always 10 units higher than milk part 2(frothed milk).

i.e. – Temperature milk part 1 = 72

Temperature milk part 2 = 62
(Select the NON FAT pre-select button to reach the NON FAT Fill Level and Temperature adjustment
menu.)

All Iced Drinks

· The temperature settings for milk part 1(steamed milk) is defaulted to ZERO and
milk part 2 (frothed milk) is 50 (minimum value)

Drink
Menu

Cappuccino

Drink Target

Temps

167 F

For non syrup

drinks

Fill Levels Notes

1/8“

Below rim of cup

1. When adjusting FILL LEVEL:

If the drink is overfilled:

- decrease mp1 (Steamed Milk)

If the drink is short:

- increase mp2 (Foamed Milk)

2. Milk reduction (flavor) setting must be adjusted
for the Flavored Cappuccino products
(see next page under Syrup)

Latte

Mocha

Iced Latte
/Mocha

TD-102060 C.doc 2-15

162F

For non syrup

drinks

160F

There is no target

drink temp

1/8“

Below rim of cup

1/2“

Below rim of cup

1/8“

Below rim of cup

1. When adjusting FILL LEVEL:

- ONLY adjust mp1 (steamed milk)

2. Milk reduction (flavor) setting must be adjusted
for the Flavored Latte products
(see next page under Syrup)

1. When adjusting FILL LEVEL:

- ONLY adjust mp1 (steamed milk)

2. The TEMP setting for Mochas is generally
2 units higher than the Latte setting.

3. Milk reduction (flavor) setting for
ALL Mochas drinks is 0ml
(see next page under Syrup)

1. When adjusting FILL LEVEL:

- ONLY adjust mp1 (steamed milk)

2. Milk reduction (flavor) setting must be adjusted
for the Iced Latte/Mocha products
(see next page under Syrup)

Franke Coffee Systems

Drink
Menu

Hot
Chocolate

Drink Target

Fill Levels Notes

Temps

157F 1/2“

Below rim of cup

1. When adjusting FILL LEVEL:

- ONLY adjust mp1 (steamed milk)

2. The TEMP setting for Hot Chocolate is
generally the same as the Cappuccino and
Latte setting.

Iced
Chocolate

Hot Special

Iced Special There is no target

There is no target

drink temp

160F 1/2“

drink temp

1/8“

Below rim of cup

Below rim of cup

1/8“

Below rim of cup

1. When adjusting FILL LEVEL:

- ONLY adjust mp1 (steamed milk)

2. Milk reduction (flavor) setting for
ALL Iced Special drinks is 0ml
(see next page under Syrup)

1. When adjusting FILL LEVEL:

- ONLY adjust mp1 (steamed milk)

2. Milk reduction (flavor) setting for
ALL Hot Special drinks is 0ml
(see next page under Syrup)

1. When adjusting FILL LEVEL:

- ONLY adjust mp1 (steamed milk)

2. Milk reduction (flavor) setting for
ALL Iced Special drinks is 0ml
(see next page under Syrup)

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Franke Coffee Systems

Sample Sizes (Select the NON FAT pre-select button to reach the NON FAT Fill Level and Temperature
adjustment menu.)

· The cup size for the sample size for Hot drinks is 8oz.

· The cup size sample size for Cold drinks is 7oz.

· Fill the cup with 2.5oz of ice.

Syrup (Milk Reduction – Flavor) (Select the NON FAT pre-select button to reach the NON FAT Fill Level
and Temperature adjustment menu.)

· The syrup button FILL LEVEL setting is accessed via the “Output Variation” screen.

· Enter the value that you need to reduce the mp1 to make room for the syrup

· Milk reduction (flavor) settings for the Cappuccino, Latte and Iced Latte/Mocha drinks may vary

· Milk reduction (flavor) setting for ALL Hot Mocha drinks is 0ml

· Milk reduction (flavor) setting for ALL Hot Chocolate drinks is 0ml

Install > Product definition > 04 Outlet variation > syrup
Syrup amounts in the drinks are:

Hot Cappuccino with Flavor

· Small = 4 pumps

· Medium = 5 pumps

· Large = 6 pumps

· Sample = 2 pumps

Hot Latte with Flavor

· Small = 4 pumps

· Medium = 5 pumps

· Large = 6 pumps

· Sample = 2 pumps

Hot Mocha with Flavor

· Small = 4 pumps

· Medium = 5 pumps

· Large = 6 pumps

· Sample = 2 pumps

Add Milk (Select the NON FAT pre-select button to reach the NON FAT Fill Level and Temperature
adjustment menu.)

· The Add Milk button is found on the Special Products preselect menu.

· The button is programmed to permanent. The milk will dispense as long as the button is pressed.

· Set the temperature to 160°-165°F.

Iced Latte/Mocha with Flavor

· Small = 3 pumps

· Medium = 4 pumps

· Large = 6 pumps

· Sample = 2 pumps

Hot Chocolate / Iced Chocolate

· Small = 4 pumps

· Medium = 5 pumps

· Large = 6 pumps

Hot Special

· Small = 4 pumps

· Medium = 5 pumps

· Large = 6 pumps

Iced Special

· Small = 3 pumps

· Medium = 4 pumps

· Large = 6 pumps

Product Cup Sizes

CUP SIZES

PRODUCT DRINKS SMALL MEDIUM LARGE SAMPLE

HOT DRINKS 12oz. 16oz. 20oz. 8oz.

COLD DRINKS 12oz. 16oz. 22oz. 7oz.

TD-102060 C.doc 2-17

Franke Coffee Systems

Making the Drinks

Cappuccino

Nonfat button (if ordered)

Syrup button (if flavored cappuccino is ordered)

Size button (Small, Medium, Large, Sample)

Cappuccino drink button

Latte

Mocha

Nonfat button (if ordered)

Syrup button (if flavored latte is ordered)

Size button (Small, Medium, Large, Sample)

Latte drink button

Nonfat button (if ordered)

Syrup button – ALWAYS SELECT THE SYRUP BUTTON ON THE MOCHA DRINK

Size button (Small, Medium, Large, Sample)

Mocha drink button

2-18 TD-102060 C.doc

Iced Latte/Mocha

Nonfat button (if ordered)

Syrup button – (if flavored iced latte/mocha is ordered)

Size button (Small, Medium, Large, Sample)

Iced Latte/Mocha drink button

Hot Chocolate

Nonfat button (if ordered)

Franke Coffee Systems

Syrup button– ALWAYS SELECT THE SYRUP BUTTON ON THE HOT CHOCOLATE DRINK

Special products button

Size button (Small, Medium, Large)

Hot Chocolate drink button

Iced Chocolate

Nonfat button (if ordered)

Syrup button– ALWAYS SELECT THE SYRUP BUTTON ON THE ICED CHOCOLATE DRINK

Special products button

Size button (Small, Medium, Large)

Iced Chocolate drink button

TD-102060 C.doc 2-19

Franke Coffee Systems

Hot Special

Nonfat button (if ordered)

Syrup button– ALWAYS SELECT THE SYRUP BUTTON ON THE HOT SPECIAL DRINK

Special products button

Size button (Small, Medium, Large)

Hot Special drink button

Cold Special

Nonfat button (if ordered)

Syrup button– ALWAYS SELECT THE SYRUP BUTTON ON THE COLD SPECIAL DRINK

Special products button

Size button (Small, Medium, Large)

Add Milk

Nonfat button (if ordered)

Special products button

Cold Special drink button

Sample Size button

Add Milk button – Keep pressing the button until the desired drink level is reached.

Release the button to stop milk flow.

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Franke Coffee Systems

Fill Level and Temperature Adjustments Small / Medium / Large Products

SMALL MEDIUM LARGE

PRODUCT
NAME

CAPPUCCINO

NON FAT
CAPPUCCINO

CAPPUCCINO
with FLAVOR

LATTE

NON FAT
LATTE

LATTE with
FLAVOR *

MOCHA

NON FAT
MOCHA

FILL LEVEL TEMP FILL LEVEL TEMP FILL LEVEL TEMP

MP1 MP2 MP1 MP2 MP1 MP2 MP1 MP2 MP1 MP2 MP1 MP2

Outlet Variation
Syrup in ml

Outlet Variation
Syrup in ml

Outlet Variation
Syrup in ml

Outlet Variation
Syrup in ml

Outlet Variation
Syrup in ml

Outlet Variation
Syrup in ml

ICED
LATTE/MOCHA

NON FAT ICED
LATTE/MOCHA

ICED
LATTE/MOCHA

Outlet Variation
Syrup in ml

Outlet Variation
Syrup in ml

Outlet Variation
Syrup in ml

WITH FLAVOR *

HOT
CHOCOLATE

NON FAT HOT
CHOCOLATE

TD-102060 C.doc 2-21

Franke Coffee Systems

Fill Level and Temperature Adjustments Small / Medium / Large Products

continued SMALL MEDIUM LARGE

PRODUCT
NAME

ICED
CHOCOLATE

NON FAT ICED
CHOCOLATE

HOT SPECIAL

NON FAT HOT
SPECIAL

ICED SPECIAL

NON FAT ICED
SPECIAL

ADD MILK

ADD MILK
NON FAT

FILL LEVEL TEMP FILL LEVEL TEMP FILL LEVEL TEMP

MP1 MP2 MP1 MP2 MP1 MP2 MP1 MP2 MP1 MP2 MP1 MP2

2-22 TD-102060 C.doc

Franke Coffee Systems

Fill Level and Temperature Adjustments Sample Products

SAMPLE

PRODUCT
NAME

CAPPUCCINO

NON FAT
CAPPUCCINO

CAPPUCCINO
with FLAVOR

LATTE

NON FAT
LATTE

LATTE with
FLAVOR *

MOCHA

NON FAT
MOCHA

FILL LEVEL TEMP

MP1 MP2 MP1 MP2

Outlet Variation
Syrup in ml

Outlet Variation
Syrup in ml

ICED
LATTE/MOCHA

NON FAT ICED
LATTE/MOCHA

ICED
LATTE/MOCHA

Outlet Variation
Syrup in ml

WITH FLAVOR *

There are NO SAMPLE HOT CHOCOLATE drinks!

TD-102060 C.doc 2-23

Franke Coffee Systems

Adjust Card Settings for FSA McDonald’s

Use the Install card to set the cleaning prompt and the cleaning lockout time based on the managers
recommendation

Install > Setup > 08 Cleaning 1> Request
Install > Setup > 08 Cleaning 1> Force
Install > Setup > 09 Cleaning 2> Request
Install > Setup > 09 Cleaning 2> Force

Use the Adjust card to change the Date and Time.
Double check that ONLY the Menu Date and Time is visible in the Customer Adjust Menu.

Customer Menu > 02 Clock > Date / Time

If other Menus are visible in the Customer Menu selection, check the Adjust settings in the Service Tool
FSA Configuration File.

All Adjust A parameters should be disabled with a check mark except for:

· 2 Clock – Date / Time.

· 7 Show counters

Turn off the machine

Save the product configuration file to your computer using the Service Tool FSA.

Double check the values for each drink and make corrections if needed. Upload the configuration file to
Sinfonia if you made any changes to the file.

2-24 TD-102060 C.doc

Franke Coffee Systems

Franke Sinfonia FSA

Technical Training Manual

Repairs / Planned Maintenance – Chapter 3

Franke Coffee Systems
800 Aviation Parkway
Smyrna, TN 37167
[phone]

TD-102061 A.doc

Franke Coffee Systems

Change log

Date Changes Author Change No. ID

2009-07-20 New Manual Concept MPH

2009-11-23 Grinders, Table of contents PM-instructions MPH A

Publisher:

Franke Kaffeemaschinen AG
P.O. Box 235
CH-4663 Aarburg
Switzerland

www.franke-cs.com

3-2 TD-102061 A.doc

Franke Coffee Systems

Table of Contents

Change log .................................................................................................................................................. 2

Table of Contents ........................................................................................................................................ 3

Safety Notes ................................................................................................................................................ 4

Preventive Maintenance .............................................................................................................................. 5

Grinders ....................................................................................................................................................... 7

TD-102061 A.doc 3-3

Franke Coffee Systems

Safety Notes

The installation, setting, repair and maintenance work described in these instructions must be performed
only by service technicians trained by Franke Coffee Systems Americas Inc. and when using original
Franke parts!

Observe the following dangers and warnings when servicing coffee machines with live voltage.

DANGER!
Indicates potentially life threatening Danger!
Electrocution caused by coming in contact with live voltage.
Safeguard parts with live voltage against contact.

WARNING!
Indicates risk of injury!
You may suffer injuries due to moving parts crushing fingers and hands.
Secure moving parts against unintentional movement.

CAUTION!
Indicates risk of minor injury!
Avoid burns caused by hot water, steam, hot milk, or milk foam

NOTE!
Indicates possibility of damage to the machine.

3-4 TD-102061 A.doc

Franke Coffee Systems

Planned Maintenance

Planned Maintenance Schedules / Checklist

Insert the following documents here:

· PM1 Checklist

· PM1 Work Instructions

· PM1-B Checklist

· PM1-B Work Instructions

· PM1-H Checklist

· PM1-H Work Instructions

· PM2 Checklist

· PM2 Work Instructions

· PM2-B Checklist

· PM2-B Work Instructions

· PM2-H Checklist

· PM2-H Work Instructions

TD-102061 A.doc 3-5

Franke Coffee Systems

3-6 TD-102061 A.doc

Franke Coffee Systems

Grinders

Replacement of grinding discs

1. Disconnect power supply from the coffee
machine. Remove the bean hopper and
upper panel.

2. Release clamp [1] and remove it.

3. Place a mark on the grinder at the front
end of the adjustment mechanism before
removing it. (see drawing point A)

4. Place the adjustment mechanism off to
the side. Remove the stopper ring (not
shown).

5. Turn the stationary discs flange [3]
counter-clockwise and remove it.

6. Unscrew the grinding discs [4] (3
screws) from the stationary- and rotary
disc flanges. To block the rotary disc
flange [6], use a 12mm wrench to hold
the finger guard.

7. Use a brush or cloth to clean the
surfaces of the flanges.

8. Assemble the new grinding disc on the
cleaned rotary- and stationary disc
flanges and tighten screws carefully.

9. Remove all coffee particles or dust from
the threads on the stationary disc flange
and lubricate lightly using food grade
grease.

10. Re-install the stationary disc flange by
turning clockwise slowly until the slight
noise of touching grinding discs appears.

11. Install the clamp [1] and the grind
adjustment mechanism [2].

12. Increase the grinding disc clearance by
turning the adjustment screw clockwise
8 complete turns.

13. Install the stopper ring, placing the
stopper nose directly at the marking
made at the front end of the adjustment
mechanism (see step 3). (The stopper
should now prevent the decrease of the
grind clearance when turning the
adjustment screw counter-clockwise).

14. Increase the grinding disc clearance by
turning the adjustment screw clockwise
another 6 complete turns.

15. Install upper panel and bean hopper.
Reconnect power supply to the coffee
machine.

16. Complete grinder adjustment according
to start-up guide/customer
specifications.

A

TD-102061 A.doc 3-7

Franke Coffee Systems

TD-102061 A.doc 3-8

Franke Coffee Systems North America, Inc.
800 Aviation Parkway
Smyrna, TN 37167 USA
Phone [phone]
www.franke-cs.com

McDonalds Sinfonia FSA USA and Canada PM2 Check List

PLEASE MAIL COMPLETED CHECKLIST WITH INVOICE to Ensure Payment

Service Provider Name Work Order #

Date of Service Technician Name and #

Time In National Store #

Time Out Address Line 1

Machine Count Address Line 2

Cycle Count Phone #
Clean Count Wall Voltage

Outlet Water Hardness

(GPG)

RO Water Hardness (GPG)

– if necessary

Sink Water Hardness (GPG)

– if necessary

Serial Number

Cleanings Per Day (Please

Circle)

Coffee Responsible

Available? (Please Circle)

1 or 2

YES or NO

Outlet Water Hardness

RO Water Hardness

(TDS) – if necessary

Sink Water Hardness

(TDS) – if necessary

Product Count

Cleaning Supplies

Available (Please Circle)

(TDS)

YES or NO

Ref. # Instruction to Complete

1

2

3 Begin a cleaning cycle
4 Inspect the Hot Water Valve Block for leaks
5 Replace the Heater Relays

6

7 Remove and clean the Upper Piston
8 Replace all Silicon Tubing inside Sinfonia FSA
9 Clean the Check Valves on both Milk Pumps (replace Seal Cones and Spring to Milk System)

10 Replace the Milk Pickup Silicone Tubing
11 Perform calibration procedure for both Grinders and Milk Pumps

12 Ensure that the Espresso Shot meets the McDonalds Standard

13 Ensure that Sanitize Cycle Time is set to 100 s (50 s per Milk Pump)

14

15 Update PM Log Sticker on inside of Grounds Container Door as well

16

Extra Information:

Abnormal Machine Conditions:

No additional repairs are authorized. Please call Technical Support for authorization

Store Manager’s Signature: *Technician’s Signature:

Store Manager Printed Name: Technician’s Printed Name:

Check for any special instructions (i.e. – Service Information Memos, Software Revisions, Extra

Repairs) prior to performing PM

Measure the Water Hardness of the store in Grains Per Gallon (GPG) and Total Dissolved Solids

(TDS) and record in the spaces provided at the top of the Check List

Download Configuration File from machine (Record Date, City, Store # and PM Designation #)

and ensure that the Firmware is version 25.03r37 or above

Ensure all drink fill levels and temperatures are accurate (See Drink Configuration Menu on Work

Instruction)

Review the Hot Water Sanitize McDonalds cleaning procedure with the (US) Coffee Responsible/

(CAN) McCafé Coordinator and ensure that they are following all the steps properly

Check

When

Complete

Version 13

*By signing this document, I certify that I have completed all tasks listed in the Franke Sinfonia FSA PM2 Work Instruction

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•

Franke Coffee Systems

Franke Sinfonia FSA

Technical Training Manual

Troubleshooting / Error Codes – Chapter 4

Franke Coffee Systems
800 Aviation Parkway
Smyrna, TN 37167
[phone]

TD-102062.doc

Franke Coffee Systems

Change log

Date Changes Author Change No. ID

2009-07-20 New Manual Concept MPH

Publisher:

Franke Kaffeemaschinen AG
P.O. Box 235
CH-4663 Aarburg
Switzerland

www.franke-cs.com

4-2 TD-102062.doc

Franke Coffee Systems

Table of Contents

Change log .................................................................................................................................................. 2

Table of Contents ........................................................................................................................................ 3

Display Messages ........................................................................................................................................ 4

Troubleshooting Guide ................................................................................................................................ 6

Error Messages on Display ...................................................................................................................... 6

Error Codes History (not shown in display) ............................................................................................ 17

CPU Board (IFL) and Flash Memory (XIFL) ............................................................................................... 19

Changing the CPU Board ....................................................................................................................... 20

Changing the Flash Memory Print .......................................................................................................... 21

Reprogram CPU Flash Memory ............................................................................................................. 22

TD-102062.doc 4-3

Franke Coffee Systems

Please clean

Display Messages

Following is a list of the more common display messages. A complete list of the error code messages can
be found in the troubleshooting section of this manual.

This message is displayed for a few seconds
when the machine is initially turned on.

A plus sign on the left hand side of the display
indicates that the boiler is filling with water.

The Asterisk on the right side of the display
appears when the coffee heater / steam heater is
switched on. Drink production is not possible.

The machine is now ready for drink production.

The coffee outlet is not installed or not installed
correctly while the machine is operational, the
display will alternately flash the “missing cof.
outlet” message followed by “Code 2”.

When the grounds chute door is opened while
the machine is operational, the display will
alternately flash the “Door open” message
followed by “Code 3”.

When the front control panel is opened while the
machine is operational, the display will
alternately flash the “front panel open” message
followed by “Code 4”.

When the pre-programmed number of cycles has
been produced, the machine will prompt the user
to run a cleaning cycle. This can also be
programmed to a specific time of day.

If the end user has not cleaned the machine
before the pre-programmed amount of time
before lock-out, the display will continue to show
the “Please clean” message along with the
Locked message. If a product is selected, an
audible beep will be heard. Drink production is
locked.

Select product

25.03.2008 / 14:02

Select product

+

25.03.2008 / 14:02

Select product

* *

Coffee / Tea Steam heating

Select product

25.03.2008 / 14:02

!

Missing cof. outlet

!

!

Front panel open

Locked

Code 2

Locked

Code 3

Door open

Locked

Code 4

!

!

!

Select product

!

Locked

Please clean

!

4-4 TD-102062.doc

Franke Coffee Systems

No milk

No beans

Read chipcard

Chipcard ident

When there is a blockage or restriction in the
water flow of the brewing circuit, the display will
alternately flash the “Flowmeter” message,
followed by “Code 110.”

The grounds container is 10 products from being
full and should be emptied soon.

If the end user does not empty the grounds
container, the display will continue to display the
“Empty drawer” message followed by “Code
150”. Drink production is locked.

If the steam boiler does not fill will water within a
set time, the display will alternately flash the
“Steam supply” message, followed by “Code 32.”

If either boiler does not reach operational
temperature/pressure within a set time, the
display will alternately flash the “Heater timeout”
message, followed by the appropriate code.

If the piston motor is not operating properly, the
display will alternately flash the “Motor timeout”
message, followed by the appropriate code.

If the milk container runs empty, the display will
show the "No Milk" message, followed by an
audible beep if a milk product is selected. You
can generally make appoximately 5 more drinks
before the machine locks you out of production,
evident by an audible beep if a milk product is
selected.

If the any bean hopper runs out of coffee, the
display will alternately flash the “No beans”
message followed by “Code 120.”

If the chip card is inserted improperly or the chip
card or reader is damaged, the display will show
the “Read chipcard” message followed by ”Code

50.” Ensure the card is inserted properly, with
the gold chip facing the machine.

If a chipcard that is not assaciated with the
Sinfonia is inserted into the card reader, the
display will show the “Chipcard ident” message
followed by the appropriate code.

Select product

Flowmeter / Code 110

Select product

Empty drawer

!

Locked

Empty drawer / Code 150

!

Select product

Steam supply / Code 32

Select product

Heater timeout / Code 14 or 19

Select product

Motor timeout / Code 40-46

Select product

Select product

Select product

Select product

TD-102062.doc 4-5

Franke Coffee Systems

Troubleshooting Guide

Error Messages on Display

Symptoms Possible Reasons Check Solution

Error code 1
External RAM
(Flash Card)

Error code 2
Missing coffee outlet

All functions are
disabled if the outlet is
missing

Microswitch signal is

Error code 3
Door open

All functions are
disabled if the grounds
door is open

Microswitch signal is

Error code 4
Front panel open

All functions are
disabled if the front
panel is open

Microswitch signal is

Error code 10
Temperature sensor

Coffee boiler thermostat

External RAM defective Check to see that the

external RAM is
installed properly.

Coffee outlet not
installed properly and
the microswitch is not
closing.

Ensure the outlet is
installed properly. The
plastic tab on the back
of the coffee outlet
should actuate the
microswitch when
installed.

Troubleshoot the

faulty, wires damaged.

microswitch for proper
operation.

Grounds door not
closed.
Microswitch is not
closing.

Ensure the door is
closed properly. The
metal tab at the top of
the door should actuate
the microswitch when
closed.

Troubleshoot the

faulty, wires damaged.

microswitch for proper
operation.

Front panel not closed.
Microswitch is not
closing.

Ensure the front panel
is closed properly. The
tab on the panel should
actuate the microswitch
when closed.

Troubleshoot the

faulty, wires damaged.

microswitch for proper
operation.

Wiring damaged
causing a short circuit.

Follow the wiring
checking for damage

Replace the thermostat.

is short-circuited/faulty.

Replace external RAM if
found to be faulty.

Push on the top of the
outlet to make sure the
switch is being
activated. Replace the
outlet if the plastic tab is
damaged or missing.

Replace the switch if
faulty.

Re-align the metal tab if
needed.
Re-align the
microswitch if needed.

Replace the
microswitch if faulty.

Re-align the
microswitch if needed.

Replace the
microswitch if faulty.

Replace/repair
damaged wiring.

4-6 TD-102062.doc

Franke Coffee Systems

Symptoms Possible Reasons Check Solution

Error code 11
Temperature sensor

Coffee boiler thermostat
is not connected
properly, wiring
damaged causing an
open circuit.

Ensure the 2-pin male
connector (black wires)
is installed securely to
the 2-pin female
connector (white wires).
This connector is

Push the connectors
together.

Replace the pins/wiring
if found to be faulty.

located behind the rear
right hand panel.

Coffee boiler thermostat

is faulty.

Error code 12
Temp difference

No temperature

Coffee boiler thermostat
is faulty or not
connected properly.

increase in the coffee
boiler has been
detected after a specific
period of time.

Measure resistance –
open loop = faulty

Ensure the 2-pin male
connector (black wires)
is installed securely to
the 2-pin female
connector (white wires).
This connector is
located behind the rear
right hand panel.

Replace thermorstat if
found to be faulty.

Push the connectors
together.

Replace the pins/wiring
if found to be faulty.

Heating element circuit

is faulty.

Check the heating
element thermal limiters
for a tripped switch.

Reset or replace the
thermal limiters.

Check heater relays for

proper operation using

Replace the heater

relays if faulty.
your install card in the
check outputs
parameter.

Check the heating

Repair damaged wiring.
element wiring for
damage and proper
connection.

Check the heating

element for proper
operation.

Replace the heater

element if found to be

faulty.

Error code 13
Overtemperature

The water temperature

Heating relay stuck in
the closed position.

Check the heater relay
for sticking due to
carbon build-up.

Replace relay if found to

be faulty.

in the coffee boiler
exceeded 120°C.

TD-102062.doc 4-7

Franke Coffee Systems

Symptoms Possible Reasons Check Solution

Error code 14
Heater timeout

The coffee boiler did not

Heating element circuit
is faulty.

Check the heating
element thermal limiters
for a tripped switch.

Reset or replace the

thermal limiters.

reach operational
temperature within a
specific time.

Check heater relays for

proper operation using

Replace the heater

relays if faulty.
your install card in the
check outputs
parameter.

Check the heating

Repair damaged wiring.
element wiring for
damage and proper
connection.

Check the heating

element for proper
operation.

Replace the heater

element if found to be

faulty.

Error code 15
Temperature sensor

HW boiler

Wiring damaged
causing a short circuit.

Follow the wiring
checking for damage

Replace/repair

damaged wiring.

HW boiler thermostat is

Replace the thermostat.

short-circuited/faulty.

Error code 16
Temperature sensor

HW boiler

HW boiler thermostat is
not connected properly.
Open circuit.

Ensure the 2-pin male
connector (black wires)
is installed securely to
the 2-pin female
connector (white wires).
This connector is
located behind the rear
right hand panel.

Push the connectors

together.

Replace the pins/wiring

if found to be faulty.

Replace thermorstat if

found to be faulty.

4-8 TD-102062.doc

Franke Coffee Systems

Symptoms Possible Reasons Check Solution

Error code 17
Temp difference

No temperature
increase in the HW
boiler has been
detected after a specific
period of time.

HW boiler thermostat is
faulty
or not connected
properly

Ensure the 2-pin male
connector (black wires)
is installed securely to
the 2-pin female
connector (white wires).
This connector is
located behind the rear
right hand panel.

Push the connectors

together.

Replace the pins/wiring

if found to be faulty.

Heating element circuit

is faulty

Check the heating
element thermal limiters
for a tripped switch.

Reset or replace the

thermal limiters.

Check heater relays for

proper operation using

Replace the heater

relays if faulty.
your install card in the
check outputs
parameter.

Check the heating

Repair damaged wiring.
element wiring for
damage and proper
connection.

Check the heating

element for proper
operation.

Replace the heater

element if found to be

faulty.

Error code 18
Overtemperature

The water temperature

Heating relay stuck in
the closed position.

Check the heater relay
for sticking due to
carbon build-up.

Replace relay if found to

be faulty.

in the HW boiler
exceeded 120°C.

Error code 19
Heater timeout

The steam boiler did not

Heating element circuit
is faulty.

Check the heating
element thermal limiters
for a tripped switch.

Reset or replace the

thermal limiters.

reach operational
temperature within a
specific time.

Check heater relays for

proper operation using

Replace the heater

relays if faulty.
your install card in the
check outputs
parameter.

TD-102062.doc 4-9

Franke Coffee Systems

Symptoms Possible Reasons Check Solution

Error code 19
(continued)

Check the heating

element wiring for

Repair or replace the

damaged wiring.
damage and proper
connection.

Check the heating

element for proper
operation.

Replace the heater

element if found to be

faulty.

Check the pressure

switch for proper
operation.

Error code 20
Temperature sensor

The Autosteam probe is
short-circuited/faulty.

Autosteam probe is not
returning the correct
value to the CPU.
Value too low.

Check the wiring from
the Autosteam probe to
the CPU board for
damage or shorting to
ground.

Replace the pressure

switch if found to be

faulty.

If wiring is damaged,

replace the Autosteam

probe.

Error code 21
Temperature sensor

The Autosteam probe is
not connected properly.

Autosteam probe is not
returning the correct
value to the CPU.
Value too high.
Open circuit.

Check the wiring from
the Autosteam probe to
the CPU board for
damage or open loop.
Check the connection of
the probe on the CPU

If wiring is damaged,

replace the Autosteam

probe.

board.

Error code 22
Temp difference

No temperature
increase in the
Autosteam probe has
been detected after a
specific period of time.

Autosteam probe faulty
or not connected
properly

Ensure the 2-pin male
connector (black wires)
is installed securely to
the 2-pin female
connector (white wires).
This connector is
located behind the rear
right hand panel.

Push the connectors

together.

Replace the pins/wiring

if found to be faulty.

Error code 23
Overtemperature

The temperature at the
Autosteam probe
exceeded 120°C.

Autosteam probe is not
returning the correct
value to the CPU.
Value too low.
Short circuit.

Check the wiring from
the Autosteam probe to
the CPU board for
damage or open loop.
Check the connection of
the probe on the CPU

If wiring is damaged,

replace the Autosteam

probe.

board.

4-10 TD-102062.doc

Franke Coffee Systems

Symptoms Possible Reasons Check Solution

Error code 30
Water feed

The coffee boiler did not
fill within 2 minutes.

Water is not reaching
the coffee machine.

Ensure the water line is
turned ON and the
quick-release is
connected properly.

Turn on the water.

Push the quick-release

connectors together.

Check the water line for

kinking/pinching.

Allow for free movement

in the water line.

Check the mains valve

for proper operation
using the install card in

Replace the mains

valve if found to be

faulty.
the check outputs
parameter.

Check the flowmeter for

blockage by removing it

Replace the flowmeter if

found to be faulty.
and cleaning the inlet
and outlet sides.

Check the inlet elbow

on the coffee boiler for

Replace the inlet elbow

if found to be faulty.
blockage.

Error code 31
Water feed

The flowmeter reached
3000 pulses.

Water flow does not
stop. Flowmeter
continues to send signal
to CPU board. Water
leak somewhere in the
coffee water system.

Check the water system
for leakage inside the
machine.
Check to drip tray for
signs of water flow.
Check the overpressure
release valve water

Repair leak, replace

parts as needed.

flow.

Error code 32
Steam feed

The steam boiler did not
fill within 2 minutes.

Water is not reaching
the coffee machine.

Ensure the water line is
turned ON and the
quick-release is
connected properly.

Turn on the water.

Push the quick-release

connectors together.

Check the water line for

kinking/pinching.

Allow for free movement

in the water line.

Check the mains valve

for proper operation
using the install card in

Replace the mains

valve if found to be

faulty.
the check outputs
parameter.

Check the feeding valve

for blockage and proper
operation using the

Replace the feeding

valve / plunger if found

to be faulty.
install card in the check
outputs parameter.

TD-102062.doc 4-11

Franke Coffee Systems

Symptoms Possible Reasons Check Solution

Error code 32
(continued)

Check the inlet elbow

on the steam boiler for

Replace the inlet elbow

if found to be faulty.
blockage.

Error Code 40 –
Motor Timeout

brewing motor did not
startup within 0.5
seconds of the
command (no increase
in current). Undefined
position.

Error Code 41 –
Motor Timeout

brewing motor was
switched on for >30
seconds between home
and filling position.

Error Code 42 –
Motor Timeout

brewing motor was
switched on for >30
seconds while being
moved between filling
position and brewing.

Error Code 43 –

Faulty wiring on the
brew unit.

Check the wiring from
the power board to the
brew unit for damage
and proper connection.

Brew unit blocked due
to excessive coffee
build-up in the brew

Check the brew
chamber for coffee
build-up.

chamber.

Mechanical binding in
the brew unit.

Check the brew unit for
proper operation using
the install card in the
check outputs
parameter.

Check the spindle for

proper
movement/lubrication.

Check the increment

counter using the test
outputs. Check signal
from increments counter
using test inputs.

Repair or replace the

wiring if found to be

damaged.

Clean the brew unit and

re-adjust the coffee

chute for proper

alignment.

Re-adjust the brew unit

if binding occurs.

Replace the brew unit if

this does not solve the

problem.

Lubricate the spindle

using the spindle oil

(301340).

Replace the motor if

found to be faulty.

Motor Timeout

brewing motor was
switched on for too long
during brewing, rinsing
or cleaning.
Brewing chamber open.

Error Code 44 –
Motor Timeout

brewing motor was
switched on for >30
seconds while being
moved between
brewing and filling (re­initializing).

Error Code 45 –
brewing motor timeout
moving upwards

Error Code 46 –

Position increments
counter not connected
or defective.

Check the increment
counter using the test
outputs. Check signal
from increments counter
using test inputs.

Replace the motor

found to be faulty.

brewing motor timeout
moving downwards.

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Symptoms Possible Reasons Check Solution

Error code 50
Chipcard read

An error occurred while
reading the header info.

Chipcard dirty.
Chipcard reader dirty.

Check the Chipcard for
dirty or damaged chip.

Clean Chipcard and

Chipcard reader.

Erase Chipcard (except

Install Card).

Replace Chipcard if

found to be faulty.

Chipcard reader

defective.

Check Chipcard reader
for possible damage.

Clean Chipcard reader.

Replace Chipcard

reader if found to be

faulty.

Error code 51
Chipcard ident

Invalid manufacturer

RID is invalid.
Card cannot be used for
Evolution.

Use correct Chipcard

for Evolution

code.

Error code 52
Chipcard ident

Invalid manufacturer

PIX is invalid.
Card cannot be used for
Evolution.

Use correct Chipcard

for Evolution

code.

Error code 53
Chipcard ident

Error code 54
Chipcard ident

An error occurred while
reading the data block

This type of card is not
supported by Evolution.

Chipcard dirty.
Chipcard reader dirty.

Use correct Chipcard

for Evolution

Check the Chipcard for
dirty or damaged chip.

Clean Chipcard and

Chipcard reader.

Erase Chipcard (except

Install Card).

Replace Chipcard if

found to be faulty.

Chipcard reader

defective.

Check Chipcard reader
for possible damage.

Clean Chipcard reader.

Replace Chipcard

reader if found to be

faulty.

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Symptoms Possible Reasons Check Solution

Error code 55
Chipcard ident

The installation number
is incorrect.

Check the installation
number of the coffee
machine with Service
Tool.

Use the corresponding

Chipcard for this

machine.

Erase Chipcard (except

Install Card).

Error code 56
Chipcard write

The Chipcard is no
longer useable,
because no more error­counter bits are

Repeated attempts
were made to write an
incorrect PSC to the
card.

Erase Chipcard.

Replace Chipcard if

found to be faulty.

available (max. 3).

Error code 57
Chipcard write

A Chipcard reader with
an incorrect write­protect code is in the
reader.

CAUTION!
The Chipcard will
become unreadable
after 8 failed reading,
even on a device with
the correct code. >
Error code 57

Error code 58
Chipcard write

Timeout occurred while
writing the card.

Chipcard dirty.
Chipcard reader dirty.

Check the Chipcard for
dirty or damaged chip.

Clean Chipcard and

Chipcard reader.

Erase Chipcard (except

Install Card).

Replace Chipcard if

found to be faulty.

Error code 59
Chipcard write

A verification error
occurred while writing to
the card.

Chipcard dirty.
Chipcard reader dirty.

Check the Chipcard for
dirty or damaged chip.

Clean Chipcard and

Chipcard reader.

Erase Chipcard (except

Install Card).

Replace Chipcard if

found to be faulty.

Error code 90
Maintenance

Error code 100
Empty drawer.

Maintenance request.

Grounds drawer is full. Check the grounds

drawer and empty.

Perform maintenance

and reset counter.

Empty the grounds

drawer.

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Symptoms Possible Reasons Check Solution

Error code 110
Flowmeter error

CPU board is not
receiving a signal from
the flowmeter.

The flow of water
through the brew
chamber is restricted.

Check the grinder
adjustment.

Turn the grinder

adjustment screw to

coarse and check the

grind weight after the

adjustment is done.

Check the upper piston

microsieve for coffee
build-up.

Remove the upper

piston and clean the

microsieve. Replace the

sieve if needed.

Coffee valve is not

operating properly.

Check the coffee valve
for proper operation
using the install card in

Replace the coffee

valve if found to be

faulty.
the check outputs
parameter.

Flowmeter is not

operating properly.
Blockage inside the
flowmeter.

Check the flowmeter for
proper operation.
Check the flowmeter for
blockage by removing it

Replace the flowmeter if

found to be faulty.

and cleaning the inlet
and outlet sides.
Check the flowmeter
rotor for proper
movement.

Error code 120
No beans

Hopper is empty. Check the hopper to

see if it’s empty

Refill with fresh coffee

beans.

The upper piston
traveled too far into the
brew chamber.

Coffee beans not sliding

down into the grinder.

Check the hopper to
see if the beans are
sticking to the sides of

Clean the hopper to rid

of all the coffee oil

residue.
the hopper.

Coffee slide plugged up

with coffee grounds.

Check the coffee slide
to see if ground coffee
is backed-up inside.

Clean out the coffee

slide.

Grinder not operating

properly.

Check the grinder for
proper operation using
the install card in the
check outputs

Clean the grinder burrs,

replace the grinder /

capacitor if found to be

faulty.
parameter.

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Symptoms Possible Reasons Check Solution

Error code 130
Milk empty

Milk container is empty. Check that the milk

container is placed in
front of the milk level
sensor.
Check that the label on

Place milk container in

front of milk level

sensor.

Re-fill milk container.

the milk jugs is not
facing the milk level
sensor.
Check that the milk
container is filled with
milk

Error code 132
Syrup tanks empty

Error code 140
Communication

Error code 150
Empty grounds
container

At least one syrup tank
is empty.

The connection
between CCI/CSI –
interface is interrupted.
Contact Service.

The programmed
amount of coffee cakes
in the grounds container
has been reached.

Check the syrup tanks. Replace / fill syrup

tanks.

To continue dispensing,
switch the accounting

Call Service.

system OFF using the
Adjust Card.

Check the grounds
container. Empty the
grounds container when
opening the grouonds
container door.

Empty the grounds

container. The counter

will be reset when the

grounds door is opened.

Empty the container

before closing the

grounds door.

Error code 160
Empty battery

The back-up battery in
the CPU Print is missing
or empty.

Check back-up battery
on CPU Print

Contact Customer

Service.

DO NOT DISONNECT

SINFONIA from

ELECTRICAL MAINS:

Settings will be lost!

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Error Codes History (not shown in display)

Symptoms Possible Reasons Check Solution

Error code 300
Cold start

Error code 301
Watchdog (CPU)

Error code 302
Counter deleted

Error code 303
Counter from Flash

Error code 304
Config. from ROM

Error code 305
Config. from Flash

A cold start was carried
out: The Sinfonia was
disconnected from
power source and then
re-connected.

A watchdog reset was
carried out when an
invalid state was
detected in the control
system or a software
update was not made.

There is no valid
counter in RAM or in the
Flash module. In this
case, all counters were
deleted.

There counters in RAM
were invalid; the
counter status from the
Flash module was
downloaded to RAM.

No valid machine
configuration was
present in RAM or the
Flash module. The
machine was reset to
the basic configuration.

The machine
configuration in RAM
was invalid. The
machine configuration
was downloaded to
RAM.

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Symptoms Possible Reasons Check Solution

Error code 306
Products form RAM

No valid product
configuration was
present in RAM or the
Flash module. All
products set to
“undefined”.

Error code 307
Products from Flash

The product
configuration in Ram
was invalid. The product
data from Flash module
was downloaded to
RAM

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CPU Board (IFL) and Flash Memory (XIFL)

The CPU board contains

· The coffee machine software
(Version 1.x / 15.xx / 25.xx)

· Coffee Drink Configuration file

Flash Memory contains

· Flash Memory Software

· Back-up of the coffee machine software

· Back-up of the drink configuration file

· All the Graphic Display files

o Software 1.x in Full Graphic

Mode

o Software 15.xx (S4S)
o Software 25.xx (FSA)

The Graphic Display files are ONLY in the Flash
Memory.

Every time the machine is turned ON, the CPU will pull the information from the Flash Memory and
compare it to the information on the CPU board. The coffee machine will prompt the user to either upload
the current IFL to XIFL or download XIFL to IFL if any differences are found between the two.

A Back-up of the CPU software and drink configuration files to the Flash Memory is done:

· Every time the coffee machine is turned OFF

· Every time the install card is removed from the card reader

· Every time the adjust card is removed from the card reader

· When you back-up the file using the back-up function in the install-menu

· After every 8 hours of operation

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desired action

Changing the CPU Board

The CPU board has an external Flash Memory print attached to it. The Flash Memory is used to back up
all the machine information, drink configurations and machine software. When replacing the CPU board
you must keep the old Flash Memory print and install it on the new CPU board.

Important!
Before changing the CPU board, we recommend you back up the Sinfonia drink configuration file onto
your Notebook/PC using the Service Tool FSA.

1. Turn the machine off.

2. Disconnect the machine from the power
supply.

3. Exchange the CPU board.

4. Install the Flash Memory print from the
old CPU board.

5. Reconnect the machine to the power
supply.

6. An acoustic signal occurs.

7. Confirm the request
Download XIFL to IFL

8. An acoustic signal occurs (1 long beep,
2 medium beeps and 2 short beeps)

9. The machine will restart.

10. The download is completed.

11. Turn the machine back on by pushing
the power button.

Please select the

Upload current IFL to
XIFL

Downlaod XIFL to
IFL

Run without a
copy action

Flash Memory software needs to be installed using the appropriate Service Tool software.
If the download procedure is interrupted, the Flash Memory will be corrupted. The Flash Memory will need
to be reflashed with Fujitsu CoreFlashUtility using the Service Tool FSA “Reprogram flash-memory”
procedure.

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Changing the Flash Memory Print

Before changing the Flash Memory print

· Make sure that you back up the Sinfonia drink configuration file onto your Notebook/PC using the
Service Tool.

Important!
*Make sure that you have the newest Sinfonia coffee machine software available for installation.

1. Turn the machine off.

2. Disconnect the machine from the power
supply.

3. Exchange the Flash Memory print.

4. Reconnect the machine to the power
supply.

5. An acoustic signal occurs.

6. Confirm the request
Upload current IFL to XIFL

7. An acoustic signal occurs (1 long beep,
2 medium beeps and 2 short beeps)

8. The machine will restart.

9. Using the Service Tool, install the
newest Sinfonia software.

10. Turn the machine back on by pushing
the power button.

Sinfonia FSA
! Fatal error !

Wrong XFL version

Machine is locked

PCP active

Please upload the

correct version !

SW version IFL:

SW version XFL:

Flash Memory software needs to be installed using the appropriate Service Tool software.
If the download procedure is interrupted, the Flash Memory will be corrupted. The Flash Memory will need
to be reflashed with Fujitsu CoreFlashUtility using the Service Tool FSA “Reprogram flash-memory”
procedure.

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Reprogram CPU Flash Memory

Before reprogramming CPU Flash Memory

· Make sure that you back up the Sinfonia drink configuration file onto your Notebook/PC using the
Service Tool.

Important!
*Make sure that you have the newest Service Tool FSA software available for installation.
*Make sure that you have the newest Sinfonia FSA coffee machine software available for installation.

After replacing the CPU, it is possible that you will need to reprogram the CPU Flash Memory.

1. Start Service Tool FSA

2. Select Software (Flash) tab

3. Open “Choose software file” window by
clicking on the “open file” icon the
desired

4. Select the correct Sinfonia FSA software
file (*.ssw)

5. Open the software file by clicking on the

button

6. Select “Options – Reprogram flash­memory on Sinfonia CPU print?”

The process will take approx. 15 minutes. DO
NOT INTERRUPT THE FLASH PROCESS!

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Franke Sinfonia FSA

Technical Training Manual

Programming Instructions – Chapter 6

Franke Coffee Systems
800 Aviation Parkway
Smyrna, TN 37167
[phone]

TD-102064 B.doc

Franke Coffee Systems

Change log

Date Changes Author Change No. ID

2009-07-20 New Manual Concept MPH

2010-02-28 Software changes version 25.03r06 MPH A

2010-09-28 Software changes version 25.06r12 MPH B

Publisher:

Franke Kaffeemaschinen AG
P.O. Box 235
CH-4663 Aarburg
Switzerland

www.franke-cs.com

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Table of Contents

Change log .................................................................................................................................................. 2

Table of Contents ........................................................................................................................................ 3

Programming ............................................................................................................................................... 6

Inserting the Install Card .......................................................................................................................... 6

Programming Navigation .......................................................................................................................... 6

Entering the PIN Code ............................................................................................................................. 7

Install Menu 1 – 2 ..................................................................................................................................... 8

Install Menu 3 – 7 ..................................................................................................................................... 9

Symbols appearing in the display ........................................................................................................... 11

When programming ............................................................................................................................ 11

1. Set-up ........................................................................................................................................ 13

1.1 Unit Nr. .................................................................................................................................. 13

1.2 Model ..................................................................................................................................... 14

1.3 Mode ...................................................................................................................................... 14

1.4 Accounting ........................................................................................................................... 15

1.5 Temperatures ....................................................................................................................... 15

1.6 Mills ....................................................................................................................................... 16

1.7 Pressure ................................................................................................................................ 16

1.8 Cleaning 1 ............................................................................................................................. 16

1.9 Cleaning 2 ............................................................................................................................. 17

1.11 Milk correction ...................................................................................................................... 19

1.12 Name ..................................................................................................................................... 19

1.13 PM (Preventive maintenance) ............................................................................................. 20

1.14 Service Call ........................................................................................................................... 20

1.15 Calibration ............................................................................................................................ 21

Programming the Product Buttons ......................................................................................................... 22

2. Product definition ....................................................................................................................... 22

2.1 Select Product ...................................................................................................................... 22

2.1 Raw Product ......................................................................................................................... 23

2.2 Fill level ................................................................................................................................. 23

2.3 Key Counters ........................................................................................................................ 24

2.4 Outlet variation ..................................................................................................................... 24

2.5 Mill quantity .......................................................................................................................... 25

2.6 Pressure ................................................................................................................................ 25

2.7 Pre-Inject ............................................................................................................................... 26

2.8 Temperatures ....................................................................................................................... 26

2.9 Preselect ............................................................................................................................... 27

2.10 Text ........................................................................................................................................ 27

3. Adjust Card ................................................................................................................................ 28

3.1 Access A Access for managers (Accounting) ...................................................................... 28

3.2 Access B Access for operating personnel ............................................................................ 28

3.3 Access C Access for maintenance personnel ...................................................................... 28

3.4 Config .................................................................................................................................... 29

3.5 Simulation ............................................................................................................................. 29

2. Clock .......................................................................................................................................... 30

2.1 Date / Time ............................................................................................................................ 30

7. Show Counter ............................................................................................................................ 30

7.1 Machine Total ....................................................................................................................... 30

7.2 Prod. Total ............................................................................................................................ 30

7.3 Prod. Normal ......................................................................................................................... 30

7.4 Prod. Alt ................................................................................................................................ 30

7.5 Prod. Shift ............................................................................................................................. 30

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7.6 Prod. Shift-Alt ....................................................................................................................... 30

7.7 Prod. Extern .......................................................................................................................... 30

4. Fluid System .............................................................................................................................. 31

5. View Counter ............................................................................................................................. 32

5.1 Machine ................................................................................................................................. 32

5.2 Prod. total ............................................................................................................................. 32

5.3 Prod. normal Screen 1/2 ..................................................................................................... 32

5.4 Prod. ALT Screen 3/4 .......................................................................................................... 32

5.5 Prod. SHIFT Screen 5/6 ....................................................................................................... 32

5.6 Prod. SHIFT-ALT Screen 7/8 ................................................................................................ 32

5.7 Prod. extern Level and Option products ........................................................................... 32

6. Clear Counter ............................................................................................................................. 33

6.1 Machine Counter .................................................................................................................. 33

6.2 Product Counter ................................................................................................................... 33

7. Data Backup .............................................................................................................................. 33

8. Check Outputs ........................................................................................................................... 34

8.1 Relais 1 ................................................................................................................................. 34

8.2 Relais 2 ................................................................................................................................. 34

8.3 FET 1 ..................................................................................................................................... 34

8.4 FET 2 ..................................................................................................................................... 35

8.5 FET 3 ..................................................................................................................................... 35

8.6 FET 4 / Choco ....................................................................................................................... 35

8.7 Milk / Res 2 ............................................................................................................................ 35

8.8 Brewing unit ......................................................................................................................... 36

9. Check Inputs .............................................................................................................................. 37

9.1 A/D Channels ........................................................................................................................ 37

9.2 Digital Input .......................................................................................................................... 38

10. Pin Code Install ...................................................................................................................... 38

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TD-102064 B.doc 6-5

Franke Coffee Systems

Programming

All of the Sinfonia settings can be programmed with the Install Card. Navigation is via the five function
keys as shown below. The card contains the chip for the machine and is inserted from below into the card
reader; the card must remain there while performing the settings. The first time a new card is used the PIN
code has to be entered and confirmed. The PIN code can be entered incorrectly a number of times without
it being disabled. If, however, you forget the PIN code, the card is unusable and must be replaced. Once
the entry has been confirmed, the card can be removed for 5 minutes without having to re-enter the code;
the programming displays the exited menu setting. The described settings can also be made using the
Service Tool. (The Service Tool is described in separate instructions).

Inserting the Install Card

The Sinfonia’s chip card reader is located on the
bottom of the front panel, to the left of the
display.

Insert the Install card with the gold chip facing
upwards and towards the machine.

If the card is inserted incorrectly, the display will
indicate this by displaying “Read chipcard”

Programming Navigation

When using the Install card, five buttons are used to navigate through the programming tree

A. The “Clean” button:

· Accesses a parameter

· Confirms the value of a parameter

· Enters the value and advances to the

next digit when entering the PIN code.

B. Scrolls the cursor bar up through the

parameter.

C. Scrolls the cursor bar down through the

parameter.

D. Increases the value of a parameter.
E. Decreases the value of a parameter.

· Both D & E are used to activate and
deactivate a function.

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Entering the PIN Code

Once the Install card has been inserted into the card reader, the display will change and prompt you to
insert the PIN code.
Use the programming buttons to enter the PIN code for the card inserted. For example, the factory PIN
code is 0001. To enter this number, do the following.

1. Press the clean button three times

2. Press the “+” button once to change the
fourth 0 to a 1.

3. Press the button to move the cursor to
the Exit Save line.

4. Press the Clean button to enter the PIN
code.

Once the correct PIN code has been entered, the display will change to display the parameters accessible
with the Install card.

1 Set-up

2 Prod. Def.

3 Adjust Card

4 Fluid-system

5 View Counter

6 CLR Counter

7 Data-Backup

8 CheckOutputs

9 Checkinputs

10 Pin Code

Confiqures the machine’s basic operational settings.

Programs the product buttons, i.e. Dbl Latte.

Allows access to the parameters available when the Adjust card is inserted into
the card reader.

Access the “emptying” and “pressure adjustment” parameters.

Accesses the “history” of the machine, cycle counts, component operational
times, etc.

Clears the values of certain values found in the view counter parameter.

Saves the machine’s settings and product programming.

Allows you to test the operation of the machines components.

Allows you to test the input signals from the machine switches and readers.

Allows you change the PIN code on the Install card.

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Install Menu 1 – 2

1 Set-up 2 Product definition

1 Unit Nr. 11 Milk correction 1 Select Product

Serial Number After Product Number
Install No. At Raw Product
Net Address Limitation 2 Fill Level
Error tone Empty Message Coffee
Syrup mode Sanitizing By-Pass
2 Model 12 Name Hot water
Boiler Name Steam
Locked 13 PM Milk Part 1
Steam Products until next PM Milk Part 2
Milk pump 1 (Preventive Maintenance) 3 Key Counters
Milk pump 2 Dispensing Cycles / Button
3 Mode Date of PM Cups / Button
Modem (Preventive Maintenance) PLU
Baud Month up to next PM 4 Outlet version
Water tank (Preventive Maintenance) ByPass
Preselect Reset (PM) M/F / Delay
Clean 14 Service Call Milk p. / cold/warm
4 Accounting Service Tel. Number Outlet switch
Credit mode 15 Calibration Flavor
Show credit Mill calibration Permanent
Bag In Box Milk pump calibration 5 Mill quantity
5 Temperatures Flavor calibration Grinder center
Coffee Hot water calibration Grinder right
Overheating Grinder left
Flavor Increase Manual Input
6 Mills Control
Center 6 Pressure
Right Pressure
Left Pressure time
Decaf BU-open
Decaf Mill Press
7 Pressure 7 Pre-Inject
Dry pressure Water quantity
Dry press time Wait-Time
Milk container with Pump
monitoring 8 Temperatures
8 Cleaning 1 Milk Part 1
Request Milk Part 2
Force Auto-Steam
Cycles 9 Preselect
Grounds container Not available
Water filter 10 Text
9 Cleaning 2 Product text
Request
Force
10 Rinse
By draw
By time
After Steam Rinse
After Steam Clean
On Power-Off

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Install Menu 3 – 7

3 Adjust Card

1 Access A Pressure 1 Machine

Adjust level Emptying Machine total
Lock Cycles total
2 Access B Water quantity (Liter)
Adjust level Grinder center
Lock Grinder left
3 Access C Grinder right
Adjust level Total cleanings
Lock 2 Prod. total
4 Config Coffee prod. total
0/1 Adjust Milk prod. total
5 Simulation Water prod. total
1 Product definition * 3 Prod. normal
2 Clock …
3 Temperature * 4 Prod. ALT
4 Accounting * …
5 Display * 5 Prod. SHIFT
6 Error Messages * …
7 Show Counter 6 Prod. SHIFT-ALT
8 Clear Counter * …
9 Pin Code Adjust * 7 Prod. Extern
* Not visible in FSA machine

6 Clear Counter

1 Machine Counter Machine

Select Counter Products
2 Product Counter Counters
Product Counter clear Clear products

4 Fluid System

7 Data Backup

5 View Counter

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Install Menu 8 – 10

8 Check Outputs

1 Relais 1 5 FET 3 1 A/D Channels

Heat Coffee Valve Feed Water
Heat Steam Valve Breakfast Auto-Steam
Grinder center Valve Water main Steam
Grinder right Valve Hot water Niveau Boiler
Grinder left Spare 1 Niveau Stock
2 Relais 2 6 FET 4 / Choco I BGM
Water Pump Spare 2 + 24 V
Milk pump Spare 6 2 Digital Input
Spare 1 Spare 3 IC4
Spare 2 Choco 1 IC5
Spare 3 Choco 2 IncBG
3 FET 1 7 Milk / Res 2 IncFM
Valve Cappu Milk pump
Valve Cappu Clean Milk pump 1 / 2
Valve Steam 1 Spare 7
Valve Steam 2 8 Brewing unit
Valve Foam BU-Motor 10 Pin Code Install
4 FET 2 Direction
V. Coffee Switch Off / On Pin Code
Spare 5
Spare 4
Valve Brew
V. Cold water mix

9 Check Inputs

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Select product

Select product

Symbols appearing in the display

In standby mode (ESM)

Internal Flash

External Flash

At start-up

When programming

Level probe HW/S boiler

Cup control

Menu

Submenu

Settings

Version I : 25.03r37

Version X : 25.03r37

+ + * *

Heating ...

+ + * *

Tea/steam heating

Heating Coffee active

Heating HW/S active

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1. Set-up

1.1 Unit Nr.

Serial Number

039400235 [1,2,3,4,5,6,7,8,9,0] Indicates the serial number set by the factory.
(First digit = 0)

Year Type Number
3 9 4 00235
1 = 1980
2 = 1990
3 = 2000 9 = 2009 4 = Sinfonia

Install No.

039400235 [1,2,3,4,5,6,7,8,9.0] Indicates the serial number set by the factory.
Identification for Adjust Card (First digit = 0)

Net Address

00 [0 – 99] Used only when networked with other
Coffee machines and in accounting mode

(Setting without network = 00)

Error tone

N Y [no / yes] Yes: Buzzer key:

Alternating beep 0.2 sec. ON / 1 sec. OFF - External RAM

- Drawer full

- Grounds door or control panel open

- Coffee outlet missing

- Heater error (e.g. NTC short error)

- Main water error

Alternating beep 0.2 sec. ON / 5 sec. OFF - Other errors (e.g. brewing unit motor, no beans,
no milk, communication, empty drawer, battery
low)

Syrup mode

Man Auto [no syrup] -
[Parallel] -
[Binary] -

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1.2 Model

Boiler

1 2 [1 / 2] Number of boilers present

Locked

N Y [no / yes] No: For 400V 2P NE connection
Yes: For 230V 1P NE connection

Yes: For 208V 1P E UL connection

Steam

N Y [no / yes] No: HW/S boiler is filled completely
Yes: Steam wand or milk system present

Milk pump 1

N Y [no / yes] No: No milk pump
Yes: With standard milk pump

Milk pump 2

N Y [no / yes] No: No additional pump
Yes: With additional pump

1.3 Mode

Modem

N Y [no / yes] No: No modem connected

Baud from Software S4S Version 15.8

96 192 [96 / 192] Transmission speed of the modem

Can be set only in the Service Tool
up to software standard version 1.9

Water tank

N Y [no / yes] Yes: Water tank operation monitoring

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Preselect

N Y [no / yes] - Products processed in the sequence in which
they are entered

- Deletion with Clean button

Dispensing according to grounds container or
forced cleaning
Preselection 0 = grounds disposal
= 99 product/button

With accounting system only the current product

will be cleared

Clean

Lift Clea Time [Lift / Time] Following setting 1.8

1.4 Accounting

Credit mode

N Y [no / yes] No: No accounting system

Show credit

N Y [no / yes] No: Only with billing system
Yes: Also in the Sinfonia display

Bag in Box

N Y [no / yes] No: Using MUT with gallon jugs
Yes: Using Bagmilk container

1.5 Temperatures

Coffee

090 T…°C [10 – 100] Sets the brewing water temperature
(Celsius) in the coffee boiler

Overheating

2 T 2°C [0 – 3] 0 for OFF
(Celsius) 1 for max. 2°C

2 for max. 4°C
3 for max. 6°C

Every 10 min. the temperature in the coffee
boiler is increased by 1°C

Flavor increase

05 T…°C [00 – 10] When selected, the milk temperature is
increased to compensate for the cold syrup

TD-102064 B.doc 6-15

Franke Coffee Systems

1.6 Mills

Center

N Y [no / yes] Select yes if the Sinfonia is equipped with
a center grinder

Right

N Y [no / yes] Select yes if the Sinfonia is equipped with
a right grinder

Left

N Y [no / yes] Select yes if the Sinfonia is equipped with
a left grinder

Decaf

Off On [Off / On] Assignment of the grinder to additional button

Decaf Mill

L R [Left / Right] Assignment of the grinder to additional button

1.7 Pressure

Dry pressure

70 PWM % [0 – 80] See Settings 2.5 for PWM definition
(Pulse width modulation)

Dry press time

10 0.1s [0 – 50] Dry pressing time of the coffee grounds cake
(Tenth of a second) after brewing

Check milk container on cleaning

N Y [no / yes] The monitoring of the milk sensor is either
de-activated or activated during cleaning

1.8 Cleaning 1

Request by time

0000 hhmm [0000 – 2359] Cleaning request by time
(Hours / Minutes) If a least one product has been dispensed

0 for disabled

Force by time

0000 hhmm [0000 – 2359] Forced cleaning by time
(Hours / Minutes) If at least one product has been dispensed

0 for disabled

6-16 TD-102064 B.doc