Franke A1000, FCS4050, FCS4053 Original Operating Instructions

A1000

ORIGINAL OPERATING INSTRUCTIONS

Coffee machine: FCS4050 - Refrigeration unit: FCS4053

Read the Operating Instructions and the chapter "For your safety"
before operating the machine.

Keep the Operating Instructions with the machine and pass them
along to the next user if the machine is sold or transferred to a third
party.

Page 1

Congratulations on your purchase of an A1000. Thank you for your confidence in us.

The A1000 is a powerful and space-saving coffee machine that adapts to your needs perfectly.
The A1000 will enable you to offer high-quality coffee specialties rapidly and individually. Your
customers will be impressed.

We hope you enjoy your coffee machine and that it brings you many satisfied customers.

Sincerely, Franke Kaffeemaschinen AG

Dear Customer,

Maintaining the a1000

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cleaning and MaintenanCe plan

. . . . . . . . . . . . . . . . . . . . . . . . 36

Starting autoMatiC Cleaning of the a1000 and the

refrigeration unit

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Cleaning the Milk Container, SuCtion line and reverSible adapter

38

Cleaning the SteaM wand

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Cleaning the aCCeSSorieS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Cleaning the bean hopper and powder Container

. . . . . . . . . . . . 40

rinSing the Coffee MaChine

. . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Starting Cleaning of the flavor Station

. . . . . . . . . . . . . . . . . 41

Cleaning the brewing unit (aS required)

. . . . . . . . . . . . . . . . . . 42

Cleaning the Monitor SCreen

. . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuring

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

introduCtion to prograMMing

. . . . . . . . . . . . . . . . . . . . . . . . . 43

"My SettingS" Menu tree

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

"Cleaning and MaintenanCe" Menu tree

. . . . . . . . . . . . . . . . . . . 44

My SettingS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

CounterS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

individualization and data tranSfer

. . . . . . . . . . . . . . . . . . . . . . . 53

overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

individualization and data tranSfer

. . . . . . . . . . . . . . . . . . . . . 54

individualization and data tranSfer Menu tree

. . . . . . . . . . . . . . 55

requireMentS for your own Media

. . . . . . . . . . . . . . . . . . . . . . 56

required folder StruCture on the uSb StiCk

. . . . . . . . . . . . . . 56

loading or deleting your own Media

. . . . . . . . . . . . . . . . . . . . . 57

uSing your own Media

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Saving/loading data

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

reStoring default valueS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

deCoMMiSSioning and diSpoSal

. . . . . . . . . . . . . . . . . . . . . . . . . . . 65

deCoMMiSSioning

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

diSpoSal

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

troubleShooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

eliMinating MaChine errorS

. . . . . . . . . . . . . . . . . . . . . . . . . . . 67

help with probleMS ConCerning produCt quality

. . . . . . . . . . . . 68

index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

for your Safety

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

proper uSe

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

general Safety ConCernS when uSing the a1000

. . . . . . . . . . . . 4

explanation of SyMbolS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

SyMbolS froM the operating inStruCtionS

. . . . . . . . . . . . . . . . . 6

SyMbolS uSed in the Software

. . . . . . . . . . . . . . . . . . . . . . . . . . 7

depiCtion of error MeSSageS

. . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Color Code for error MeSSageS

. . . . . . . . . . . . . . . . . . . . . . . . 8

SCope of delivery and identifiCation

. . . . . . . . . . . . . . . . . . . . . . . . 9

SCope of delivery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

identifiCation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

deSCription of the MaChine

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Coffee MaChine a1000

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CoMponentS of the a1000

. . . . . . . . . . . . . . . . . . . . . . . . . . . 12

CoMponentS of the refrigeration unit (Su12)

. . . . . . . . . . . . . . 13

add-on unitS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

the operating interfaCe

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

overview of operating ModeS

. . . . . . . . . . . . . . . . . . . . . . . . . . 16

inStallation and teChniCal data

. . . . . . . . . . . . . . . . . . . . . . . . . . 18

CoMMiSSioning

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

initial CoMMiSSioning of the a1000

. . . . . . . . . . . . . . . . . . . . . 21

daily CoMMiSSioning of the a1000

. . . . . . . . . . . . . . . . . . . . . 21

filling and eMptying

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

beanS, powder

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Milk

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

SyrupS (option)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

preparing drinkS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

preparing drinkS with quiCk SeleCt

. . . . . . . . . . . . . . . . . . . . . 29

preparing drinkS with CaSh regiSter

. . . . . . . . . . . . . . . . . . . . 30

preparing drinkS with inSpire Me

. . . . . . . . . . . . . . . . . . . . . . . 31

preparing drinkS with ground Coffee

. . . . . . . . . . . . . . . . . . . . 32

preparing water for tea

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SteaM diSpenSer (autoSteaM/autoSteaM pro)

. . . . . . . . . . . . . . 34

TABLE OF CONTENTS

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For your safety

Page 3

Cup warmer (optional)

The cup warmer is intended solely for preheating the coffee cups and glasses
that are required for preparing drinks.

The cup warmer is not designed to dry dish towels or other cloths. It is not ne­cessary to cover the cups to warm them.

Flavor Station (optional)

The Flavor Station is intended exclusively for the automatic conveyance of syrups
and other liquid aromas for the preparation of drinks.

The Flavor Station is not designed to pump more viscous fluids such as sauces
(e.g. chocolate sauce).

Payment system (optional)

The payment system can be used for various methods of payment.

Examples: Payment with coins, cards, or mobile payment systems.

Do you have any questions that are not addressed in these instruc­tions? Please do not hesitate to contact Customer Service or your
service technician.

A1000

The coffee machine is a commercial machine for preparing drinks and is inten­ded for use in food services, offices and other similar environments.

The coffee machine is designed to process whole coffee beans, ground coffee,
powder that is suitable for automatic devices, and fresh milk.

The coffee machine is intended for the commercial preparation of drinks in
accordance with these instructions and the technical data.

The coffee machine is intended exclusively for operation in interior rooms.

The machine is not suitable for outdoor use or the storage of alcoholic or explosi­ve substances.

Refrigeration unit

The refrigeration unit is used exclusively to keep milk cool while preparing coffee
drinks with a coffee machine.

Use only pre-cooled milk (2-5°C or 36-41°F).

Only use FRANKE Clean solution. Other cleaning agents may leave residues in
the milk system.

FOR YOUR SAFETY

Both you and the coffee machine are important to us. Therefore, we would like to provide
you with detailed safety information. For us, a high degree of safety goes without saying.
Protect yourself against residual risks arising from the functions of the machine.

Proper use

!

For your safety

Page 4

Important

• Do not operate the coffee machine or add­on units until you have completely read and
understood these instructions.

• Do not use the machine:

• If you are not familiar with its functions.

• If the machine or the connection lines

are damaged.

• If the machine has not been cleaned or
filled as intended.

• The A1000 is intended for use by trained
personnel. Each operator of the A1000
must have read and understood the instruc­tions. This does not apply to its use in the
self-service sector. Self-service machines
must always be monitored to protect the
users.

• Children under the age of 8years are not
permitted to use the machine.

• Children or persons who are challenged
with respect to physical, sensory or mental
abilities are not permitted to use the ma­chine except under supervision, nor should
they be permitted to play with the machine.

• Children are not permitted to carry out any
cleaning on the machine.

• Have the machine serviced at regular inter­vals. Regular maintenance will ensure the
safe operation and high performance of the
machine.

Risk of death by electrocution!

• Ensure that the power supply cable is not pinched and does not rub

against sharp edges.

• Ensure that the machine and power supply cable are not near any
hot surfaces such as gas or electric stoves or ovens!

• Never operate a machine that has been damaged or has a damaged
power supply cable!

• If the mains connection cable of the machine is damaged, it must be
replaced by a mains connection cable intended for that purpose.

• If the mains connection cable is not permanently attached, contact
the service technician.

• If the mains connection cable is not permanently attached, order and
use a new, original mains connection cable. (See section: Original
parts).

• If you suspect damage to the machine (for instance, a hot or burning
odor), unplug the machine from the outlet immediately and contact
your service technician!

• Never open or attempt to repair the machine yourself! The machine
contains electrically conductive parts.

• Do not make any modifications to the machine that are not described
in the Operating Instructions.

• Have repairs on electrical parts carried out by service technicians
using original spare parts.

• Have service work carried out by authorized persons only. Authorized
persons can demonstrate that they have corresponding qualifica­tions.

DANGER

General safety concerns when using the A1000

!

!

!

VORSICHT

WARNUNG

HINWEISE

!

!

!

For your safety

Page 5

CAUTION

CAUTION

Damage from water jets

The coffee machine is not protected against water jets.

•Avoid using water jets for cleaning and do not use high-pressure cleaners.

Damage to the coffee machine

•Set the machine up out of the reach of children.

•Do not expose the machine to the elements, such as rain, frost or direct sunlight.

Danger of tripping over the power supply cable

•Never let the power supply cable hang loose.

Blockage in the powder system caused by incorrect raw materials

•Ensure that the powder and beans are poured into the correct containers. Observe the machine
equipment.

NOTICES

WARNING

Risk of injury

Reaching into the machine may result in abrasions or crushing inju­ries from interior components.

•Open the machine only if daily work requires it (e.g. to clean the
powder system or to empty the grounds container).

•Exercise care and caution when working in an open machine.

•Only service technicians should open the machine for any other

reason.

Risk of injury, eye injury and damage to the machine

Objects in the bean hopper,powder containeror grinder may splinter
and be ejected, leading to damage to the machine or injury.

•Never introduce any objects into the bean hopper, powder
container or grinder.

Danger of burns

The coffee and milk dispensers, the hot water dispenser and the
steam dispenser become hot.

•Do not touch the outlets or nozzles.

The surfaces of the cup warmer are hot.

•Do not touch these surfaces.

Risk of scalding

During cleaning, hot water and steam are released repeatedly.

•Keep hands away from the outlets and nozzles during cleaning.

When drinks are dispensed, the products themselves pose a risk of
scalding.

•Always be careful with hot drinks.

Danger of irritation with cleaning agents

Descaler and Clean solution could lead to irritations.

•Observe the information enclosed with the cleaning agent.

•Observe the notes on the machine during the cleaning process.

•Avoid contact with skin or eyes.

•Wash your hands before your breaks and after you have completed your tasks.

Risk of spoiled food residue

If the machine is not cleaned regularly, milk and coffee residue may accumulate in the machine, clog the
outlets or find their way into drinks.

•Clean the coffee machine and add-on units at least once a day.

•Read the chapter "Care of the A1000".

Risk of contamination!

When the machine is not in use for extended periods, residue may accumulate.

•Rinse the coffee machine before initial use and when not in use for extended periods (more than
2 days).

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4

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4

01

Steps on a colored background are
optional. They must be performed
depending on the model of your
machine.

EXPLANATION OF SYMBOLS

So that you can get the most out of your A1000,we would like to familiarize you with the symbols used in the
Operating Instructions and software. For us, thorough information and open communication go without saying.

Symbols from the Operating Instructions

This symbol indicates tips, short­cuts and additional information.

Clean components with the five-step method (see

«Care of the A1000» on p. 35).

Describes and illustrates an opera­ting step that you must perform.

DANGER

NOTICE

WARNING

CAUTION

NOTICE makes you aware of the risk of damaging
the machine.

DANGER indicates potentially life-threatening
danger or grave injury.

CAUTION directs your attention to a danger of
minor injuries.

WARNING indicates risk of injury.

Explanation of symbols

Page 7

•Touch the fl ag

•Select the fl ag

The language is changed for the operating interface.

Switching language

Navigation

Symbol Name Description

Cancel button Cancel preparation

Start button Start preparation

 

Page backwards/forwards Scroll through menus with multiple pages.

Symbols used in the software

Symbols on the dashboard

Symbol Name Description

Franke Call up Maintenance level

Servicing/Cleaning Machine must be cleaned and/or serviced

Milk Milk container is empty or not installed correctly

Coff ee bean Bean hopper is empty or not installed correctly

Grounds container Grounds container must be emptied

Product

Brightness Set brightness

Info

Inactive

Standby Switch the machine to standby

Service/Confi gura-

tion/Administration

Double product Prepare double drink quantity (double dispensing)

Cold milk

Ground coff ee Selection button for ground coff ee

Extra Shot

Schliessen

Tür off en

Personal informieren.

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Explanation of symbols

Page 8

If the entire system is aff ected by an error, then the
error message will appear automatically.

Depiction of error messages

System has limited functio­nality.

System still fully functional.

Some or all resources are
locked.

Temporary interruption.

Color code for error messages

If a symbol is illuminated on the dashboard, tapping on the symbol will
display additional information and instructions.
If an error occurs, please refer to the «Troubleshooting» chapter for help.

Highlighted products cannot be prepared.
The banderole in the corner takes you to the error
message.

Highlighted products cannot be prepared.
The illuminated symbol on the dashboard takes you
to the error message.

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Scope of delivery and identifi cation

Page 9

The confi guration of your coff ee machine may diff er from that shown
in the instructions. Additional accessories may be obtained directly
from your retailer or from FRANKE Kaff eemaschinen AG in Aarburg,
Switzerland.

Designation Item no.

Cleaning tablets

(100 pcs.) BK328400

Cleaning agent for milk systems 1Z365033

Cleaning brushes 1L301376

Cleaning brush 1L301160

Microfi ber cloth 1H325974

Key for grind coarseness adjustment 1N330253

Key for Neoperl jet regulator 1H327863

USB stick (4 GB) 1H329064

Original Operating Instructions 1C345953

A1000

Scope of delivery

SCOPE OF DELIVERY AND IDENTIFICATION

The A1000 is a powerful coff ee machine. Its modern operating concept will help you keep your cool in any situation.
Listed below are ways to identify your machine and what is included in the standard scope of delivery.

Lesen Sie die Betriebsanleitung und das Kapitel
«Zu Ihrer Sicherheit», bevor Sie an der Maschine
arbeiten. Bewahren Sie die Betriebsanleitung bei
der Maschine auf.

Kaffeemaschine: FCS4043 - Kühleinheit: FCS4048Kaffeemaschine: FCS4043 - Kühleinheit: FCS4048

A600

ORIGINALBETRIEBSANLEITUNG

Scope of delivery and identifi cation

Page 10

CW

The type plate for the cup warmer
is located on the inner side of the
device at the lower left.

Add-on unitsCoff ee machine A1000 (FCS4050)

SU12 Refrigeration unit with FoamMaster (cold and warm

milk, cold and warm milk foam)

CW Cup warmer

AC Payment device

FS Flavor Station

FS60A1000 SU12 FM

Type key

Position of type plates

Identifi cation

A1000 Coff ee machine (fully automatic device)

1 C 1M 1 coff ee machine, 1 milk type

3G Number of grinders (max. 3)

2P Number of powder containers (max. 2)

H1 Hot water

S1 Steam wand

S2 Autosteam

S3 Autosteam Pro

The type plate for the Flavor Sta­tion is located in the interior.

The type plate for the SU12 is
located in the cooling room.

The type plate is located to the
right of the grounds container
on the right interior wall of the
machine.

Description of machine

Page 11

Cup sensor (optional)

Operator panel

Drip tray (permanently

attached) with drip grid

Steam wand

(optional)

Outlet with automatic height
adjustment

Bean hopper

Powder container

Lock and

Unlocking button

for the front door

Hot water outlet

Powder feed

Introduction

The A1000 coff ee machine has numerous options. To give you an
overview of your machine, a sample confi guration is illustrated below.
Please note that your coff ee machine may look diff erent from the
confi guration shown here.

Operating interface

•10.4-inch operator panel

•Multimedia compatible (audio/video)

•Audio output for powered speakers

•Nutritional value information for drinks

•Switching language

Options

•Two or three grinders with lockable bean hoppers

•One or two lockable powder dosing units

•Steam wand

•Autosteam function for automatically heating milk

•Autosteam Pro function for automatically foaming milk

•Coff ee ground chute

•Cup sensor

•Height-adjustable feet

•M2M/telemetry preparation

Coff ee machine A1000

Congratulations on selecting the A1000 for the single-serve coff ee experience you have been waiting for. Here
you will get to know the components of your coff ee machine and learn more about its functions and options.

DESCRIPTION OF MACHINE

Description of machine

Page 12

Wastewater tank (optional)

Water connection

External water tank

(optional)

Drip tray (permanently attached)
with drip grid

Grounds container

Powder container

Brewing unit

Bean hopper

Components of the A1000

Description of machine

Page 13

Door lock

Cup rack
(heatable)

Cleaning cartridge

Switch the heating element for the cup rack on
and off

Switch for alternating between milk delivery and
cleaning

Switch refrigeration unit on and off

Temperature display and
temperature control

Reversible adapter (milk delivery/
cleaning)

Milk container (2 x 4.5 l or 1 x 12 l)

Components of the refrigeration unit (SU12)

Description of machine

Page 14

Payment system (optional)

For recording payment data.

Interfaces:

•VIP

Payment systems:

•Coin validator

•Coin changer

•Card readers

Refrigeration unit SU12 FM

•Automatic cleaning system

•Connection to the left and right of the machine possible

•Lockable

Models:

•SU12 with 12 l milk container

•SU12 with 2 x 4.5 l milk containers for the use of 2 milk

types

•SU12 Twin with 2 x 4.5 l milk containers for connecting 2
coff ee machines

•UT12 FM under-counter refrigeration unit with 12 l milk
container

•UT12 FM Twin under-counter refrigeration unit with 2 x

4.5 l milk containers for connecting 2 coff ee machines

•MUT (mounted under the counter)

Cup warmer (optional)

To enjoy coff ee at its best, you need pre-heated cups.

The cup warmer with four heatable shelves fi ts seamlessly
into your A1000.

Flavor Station FS60 (option)

Our Flavor Station is available to you as an option for unusual
creations.

You can use the Flavor Station to extend your range with up
to six diff erent fl avors.

Add-on units

4

01 02

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Description of machine

Page 15

Counters

Cleaning and maintenance

Individualization and data transfer

My settings

For scrolling, press the arrow
keys on the right-hand and left­hand sides of the screen.

The operating interface

Scroll forwards/backwards.

The FRANKE button is used to
switch between Maintenance
level and Product level.

To fi nish Energy saver mode,
tap on the operating interface.

Select Standby button and
confi rm.

Switch to Maintenance level.

Switching to Energy saver mode

To select an option, tap on the
respective fi eld.

Menu elements of the operating interface, using Quick Select as an example

Navigation

Description of machine

Page 16

Individual adaptations:

•Customer-specifi c positioning of
beverages

Self-service

Structure of the operating interface:

•Level 1: Up to 6 menu cards with pre­fi ltered selection

•Level 2: up to 5 pages per menu card

•Level 3: 6 or 12 product keys per page

The Inspire Me operating mode is particu­larly suitable for self-service.
It inspires your customers to fi nd the
perfect drink for themselves.

Inspire Me

Self-service

Cash Register

Structure of the operating interface:

•Level 1: Product selection, up to 5
pages

•Level 2: Drink Selection status,
6, 12 or 20 product keys per page, se­lect product options, start preparation
(if activated)

Structure of the operating interface:

•Level 1: Product selection, up to 5
pages. Column with the possible
options, the production status and the
waiting list

•Level 2: 4, 9 or 16 product keys per
page

Individual adaptations:

•Display: 2x2, 3x3 or 4x4 products per
page

•Depiction: photo-realistic, drawn

Individual adaptations:

•Display: 2x3, 3x4 or 4x5 products per
page

•Activate Credit Mode

•Customer-specifi c positioning of bever-

ages

The Quick Select operating mode is the
standard setting for self-service.
Once your customer has selected a drink,
he can adapt it in the second step if pro­duct options are activated.

Quick Select

(optional with Credit Mode)

Cash Register is the operating mode for

non-self-service utilization.
While your coff ee machine is preparing a
product, you can already add additional
orders.

Non-self-service

Overview of operating modes

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Description of machine

Page 17

Quick Select - product selection

The suitable operation mode is dependent on the utilization of your
coff ee machine, your product range and the preferences of your custo­mers.

Operating modes for multimedia functions: Inspire Me, Quick Select
Operating modes without multimedia functions: Cash Register, Custom
Mode

Your Service technician will be happy to help you set the appropriate
operating mode.

Product selection

Status Drink Selection (if activated)

Inspire Me - Menu cards

Cash Register - product selection

Function:

•Product preview

•Display product options

•Start preparation

Credit: 6.00 CHF

Milk coff ee Vanilla

4.50 CHF

Macchiato Vanilla

5.50 CHF

Macchiato Caramel

5.50 CHF

Milk coff ee

4.00 CHF

Macchiato

5.00 CHF

Ristretto

3.00 CHF

•In the Drink Selection status, you cannot add any drink options with the Credit Mode
confi guration.

•You can activate the Credit Mode in the My Settings menu under 1 Set Machine, 1.5

Payment. Select Activate payment.

Credit Mode in the Quick Select operating mode

Display:

•Product prices

•Credit

•Missing credit

Capacities (in accordance with DIN 18873-2)

Hourly capacity

Cups/h

Single prepa-

ration

Double prepara-

tion

Espresso 160 238

Coffee/café crème 109 141

Milk coffee 158 260

Cappuccino 149 200

Latte macchiato 114 200

Hot chocolate 129 -

Hot water 165 -

A1000 technical data (FCS4059)

Bean hopper 1.2kg per grinder

Powder container 1.2kg (may differ from this, depending on the powder used)

Grounds container 60—110 cakes, depending on the grind quantity (grounds ejection option)

Boiler Coffee: 0.9l; 2.5kW (at 230V); operating pressure 800kPa (8bar)

Hot water: 0.9l; 2.5kW (at 230V) operating pressure 800kPa (8bar)

Steam: 0.9l; 2.5kW (at 230V) operating pressure 100kPa (1bar)

Noise emission < 70dB

Weight Approx. 58kg without packaging; approx. 64kg with packaging

Water connection G 3/8" outside thread

Water pipeline pressure 0.8—8.0bar

Water shut-off With check valve and filter

Water hardness 4—8°dH (German total hardness)

7—14°fH (French total hardness)

70—140 ppm (mg/l)

Chlorine content <0.5mg/l

Acid content/ph value 6.5—7.5 pH

Funnel d = 50mm with siphon

Drain line dmin = 1"

Ambient conditions Humidity: max. 80%

Ambient temperature: 10—32° C

Energy loss/day

(incl. refrigeration unit SU12

FM)

3.165kW

Electrical connection

(see type plate)

CH/GB/EU 380—415 V/50 –60 Hz3L N PE6.3—7.5 kW

220—240 V/50 –60 Hz1L N PE2.6—3.0 kW

220—240 V/50 –60 Hz1L N PE4.4—5.0 kW

220 —240 V/50 –60 Hz3L PE5.6—7.9 kW

USA (UL) 220—240 V/60 Hz2L PE4.5—5.3 kW

JP 200—220 V / 50 –60 Hz2L PE4.5—6.3 kW

200—220 V / 50 –60 Hz3L PE6.8—8.1 kW

CN 380 V/50 Hz3L NPE6.3kW

Preparations

•The power connection for the coffee machine must be pro­tected by a ground fault circuit interrupter (FI).

•Each terminal of the power supply must be able to be inter­rupted by a switch.

•The fixed water connection must have a water shut-off with a
check valve and filter that can be inspected and must meet
the requirements of the technical data.

•The fixed water connection to your coffee machine must be
done using the hose set that is supplied with it. Do not use
any other water hoses that happen to be present.

Installation

You must have completed these preparations before one of our
Service technicians can install the coffee machine for you.
Your Service technician will install your coffee machine and
carry out the initial commissioning. The technician will walk you
through the basic functions.

Your A1000 must be properly installed so that you can operate it correctly – your service technician will gladly do that for you.
You'll have to take care of a few things first. You'll find the requirements for problem-free enjoyment of your coffee machine here.

INSTALLATION AND TECHNICAL DATA

340340

683

540 190

730

600

155

85 - 180

≥ 200

≥ 50

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Installation and technical data

Page 19

Total height

40 mm (standard) 730mm+40mm=770mm

70 mm (optional) 730mm + 70mm=800mm

(optional)

100mm (optional) 730mm + 100mm=830mm (optional)

Adjustable feet

The dimensions are specifi ed in mm.
Prepare a stable, ergonomic surface (min. load capacity: 150 kg or

330.7 lb). The operator panel should be at eye level.
Minimum clearances:

•To the rear wall: 50 mm

•Upwards: 200 mm (fi lling and removal of coff ee bean hopper)

Adjustable feet (optional) can be used to compensate for unevenness
or height diff erences.

Installation dimensions of the A1000 Dimensions of the A1000 with refrigeration unit SU12

Installation and technical data

Page 20

Device type FCS4053

Milk container 12 l or 2 x 4.5 l

Electrical connection EU 220 – 240V1L N PE50/60Hz

SU12 FMCurrent consumption: 0.72A

Japan 100 V1L N PE50/60 Hz

SU12 FMCurrent consumption: 01.7 A

USA 100 – 127V1L N PE60 Hz

SU12 FM1.7 – 1.95 kW

SU12 FMCurrent consumption:

1.5 – 1.7 A

China 220V1L N PE50Hz

SU12 MSCurrent consumption: 0.8A

Electric cable 1800mm

Ambient conditions Humidity: max. 80%

Ambient temperature: 10 – 32°C

Coolant R134a/30 g

Climate class N (temperate climate)

Noise emission < 70dB (A)

Cooling temperature 2.0 - 5.0 °C

Empty weight (basic version) 25.7 kg

Width/Depth/Height 340mm/475mm/540mm

Under-counter refrigeration unit UT12 FM/UT12 FM Twin (optional) Payment system AC (option)

Flavor Station FS60 (option)

Weight 25.7 kg

Width/Depth/Height 320mm/467mm/547mm

Device type FCS4056

Electrical connection 85–264V1L N PE

Weight Approx. 18kg

Width/Depth/Height 200mm/451mm/542mm

Device type FCS4055

Capacity Up to 6 varieties of syrup

Bottle height Max. 330 mm

Electrical connection 230 V1L N PE50 W50/60 Hz 

Fuse: 10A

Electric cable 1800mm

Ambient conditions Humidity: max. 80 %

Temperature: 10 - 32°C

Weight Approx. 25kg

Width/Depth/Height 200 mm/452 mm/545 mm (540 mm without

key)

Refrigeration unit SU12 FM/SU12 FM Twin (optional)

Device type FCS4054

Capacity Up to 120 cups (depending on cup size)

Electrical connection 220-240V1L N PE120W50/60Hz 

Fuse: 10A

Weight Approx. 20kg

Width/Depth/Height 270 mm/475 mm/540 mm

Cup warmer CW (optional)

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WARNING

The coff ee machine is ready for
operation.

If necessary, add coff ee beans,
suitable powder for automatic
machines, milk and syrup.
Also fi ll up the machine with water
for operation with the external
water tank.

The coff ee machine automa­tically vents the boiler system
and rinses while heating.

Your service technician will put your coff ee machine in operation
for the fi rst time and instruct you in its operation.
Later recommissioning will also be undertaken by your service
technician.

Initial commissioning of the A1000

Risk of scalding

The machine releases hot water
and hot steam.

•Do not touch the outlets or
the area beneath them.

Tap the operating interface.

In this chapter you will learn how to start up your A1000 coff ee machine for the fi rst time.

COMMISSIONING

Daily commissioning of the A1000

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Lift the powder container lid.

WARNING

Risk of injury, eye injury and damage to the machine

If objects fi nd their way into the bean hopperor grinder, splinters
may be ejected, leading to injuries or damage to the machine.

•Never place any objects in the bean hopper or grinder.

Fill the bean hopper with coff ee
beans.
Fill the powder container with
powder suitable for automatic
coff ee makers.

Add coff ee beans.
Attach the lid.

Attach the lid.Fill with powder suitable for

automatic coff ee makers.

Filling the bean hopper and powder container

Lift the bean hopper lid.

Ensure that all ingredients are always available. That way you will be able to off er your customers the
wide assortment of your product range at all times. Be prepared for a successful day.

FILLING AND EMPTYING

Beans, powder

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Set the grind coarseness with
the grinder adjustment wrench.

NOTICE

If needed, the grind coarseness
can be set in stages for each
grinder.

+2 = Very coarse
0 = Normal

-2 = Very fi ne

For notes on cleaning the bean
hopper, see Chapter «Care of
the A1000», «Cleaning the bean

hopper and powder container»

on p. 36.

Impairment of function

If the bean hopper and powder container are not locked correctly,
this may impair both the function of the coff ee machine and the
product quality.

•Push the locking slide all the way in.

Attach the bean hopper.
Push the locking slide all the
way in.

Lift and remove the bean
hopper.
Empty, clean and dry the bean
hopper.

Pull the locking slide all the way
to the front.

Emptying the bean hopper, setting the grind coarseness

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Personal informieren.

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NOTICE

Impairment of function

If the bean hopper and powder container are not locked correctly,
this may impair both the function of the coff ee machine and the
product quality.

•Push the locking slide all the way in.

The message Door open
appears on the operating
interface.

Insert the grounds container
and close the door.

Empty, clean and dry the
grounds container.

Open the door and remove the
grounds container.

Formation of mildew

Coff ee residue can lead to the
formation of mildew.

•Empty and clean the
grounds container at least
once daily.

NOTICE

Emptying the grounds container

CAUTION

Attach the powder container.
Push the locking slide all the
way in.

Cutting injuries/crushing

The powder container's convey­or mechanism can cause cuts
or crushing injuries.

•Exercise care when clea­ning the powder container.

Lift and remove the powder
container.
Empty the powder container.

Soiling

Powder may escape.

•Always transport the pow­der container closed in an
upright position.

NOTICE

Emptying the powder container

For notes on cleaning, see
Chapter «Care of the A1000».

Pull the locking slide all the way
to the front.

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Page 25

Milk

NOTICE

For notes on cleaning the milk
system, see Chapter «Care of

the A1000».

The milk system is prepared semi-automatically after a cleaning or a fi lling procedure.
Please observe the instructions in the error event messages.

Access to the error event messages is through the dashboard and requires no login.

Preparing the milk system

Filling the refrigeration unit

Drink quality

Incorrect handling of milk can lead to quality problems.

•Pour milk only into clean containers.

•Use only pre-cooled milk (2 - 5 °C or 36 - 41°F).

•Touch the inside of the milk container and the milk lid only after

sanitizing your hands, or wear disposable gloves.

Close the door.

Slide the milk container fully
into the cooling chamber.

Push the sliding cover to the
rear. Fill the milk container with
cooled milk.

Sliding cover

Pull out the milk container only
until the sliding cover of the
container lid is fully visible.

Switch the refrigeration unit on.

The current cooling chamber
temperature is displayed.

Open the door.

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Switch off the refrigeration unit
if no longer required.
After switching off , do not close
the refrigeration unit door all
the way, but leave it slightly
open in order to prevent the
formation of odors.

Insert the milk container.Clean the milk container, the
parts that come into contact
with milk and the cooling
chamber.

CAUTION

Health risks due to spoiled milk

Milk residue could build up in the device as the result of insuffi cient
cleaning. This residue could clog outlets or make its way into the
products.

•Clean the milk system at least once a day using the automatic
cleaning program. Follow the instructions on the operating
interface.

•Clean the cooling chamber, the parts that come into contact
with milk and the milk container at least once a day using the
fi ve-step method.

NOTICE

Milk quality

The refrigeration unit is intended solely for keeping the milk cool
during use.

•Remove the milk and store it in a refrigerator when the coff ee
machine is not going to be used for a prolonged period, e.g.
overnight.

Store the milk in a refrigerator
or dispose of it, if necessary.

Emptying the refrigeration unit

Pull out the milk container.Open the door.

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Push the hose connection into
the top of the bottle.

Close the Flavor Station.

Lift the bottle holders.

Slide the hose connection
upwards and onto the hose.

Insert the hose into the bottle.

Place the bottles in the Flavor
Station.

Pull the bottle holders down.

The hoses for Flavor 1 - 6 are
numbered. In the My settings
menu under 1.11 Flavor, each
type of syrup must be assigned to
the numbering accordingly.

Hoses for Flavor 1 - 6.

Use the key to unlock the Fla­vor Station.

Filling the Flavor Station

Syrups (Optional)

Switch on the Flavor Station

i

The switch is located
inside the Flavor Station, to the
left-hand side of the rear wall.

Open the Flavor Station.

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 Clean the Flavor Station: see «Care of the A1000», «Starting cleaning of the Flavor Station» on p. 41.

 After cleaning, do not re-insert the hoses into the bottles.

 Remove the bottles from the Flavor Station.

 Close the Flavor Station.

Prepare Flavor Station must

be executed:

•During the initial commis­sioning phase

•Every time a syrup bottle is
replaced

Counters

Cleaning and maintenance

Clean Flavor Station

Clean coff ee machine

Wipe protection

Prepare Flavor Station

Prepare milk system

Rinse coff ee machine

Error/Event log

Prepare Flavor Station

Cleaning and maintenance

Prepare Flavor 6

Start...

Prepare Flavor 5

Start...

Start...

Prepare Flavor 4

Prepare Flavor 3

Start...

Prepare Flavor 2

Clean Flavor Station

Clean coff ee machine

Start...

Start...

Prepare Flavor 1

Wipe protection

Prepare Flavor Station

Prepare milk system

Rinse coff ee machine

Error/Event log

Cleaning and maintenance

Individualization and data transfer

My settings

Preparing the Flavor Station

Switch to Maintenance level. Select Cleaning and mainte-

nance.

Select Prepare Flavor Station.

 Select Start and confi rm.

The syrup type is prepared.

 Observe instructions on the

operating interface.

 Repeat this step for each

syrup bottle.

Emptying the Flavor Station

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Preparing drinks

Page 29

The Drink Selection product
preview appears.

Select product options.

Start preparation with the
green button.

Risk of scalding or burning!

The dispensers and drinks are hot.

•Do not touch the area under the outlets.

•In case of scalding or burns, immediately cool the aff ected area

and consult a doctor depending on the severity of the injury.

Product selection appears when
the drink is ready.

The outlet moves downwards.
Preparation begins.

Place the appropriate cup or
glass under the outlet.

Select product.

PREPARING DRINKS

Preparing drinks with Quick Select

You chose the A1000 because you love coff ee and want to off er your customers something special. In this section
you will fi nd information about drink preparation and the possible variations for your specialty drinks.

WARNING

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Page 30

Select product.

Preparation begins.

Product selection appears.
All products are ready.

Add more products to the
waiting list as needed.

The outlet moves downwards.
Next preparation begins.

Select product options.

Risk of scalding or burning!

The dispensers and drinks are hot.

•Do not touch the area under the outlets.

•In case of scalding or burns, immediately cool the aff ected area

and consult a doctor depending on the severity of the injury.

WARNING

Place the appropriate cup or
glass under the outlet.

When you prepare several products one after the other, be sure to observe the following:

•Have suffi cient glasses or cups ready to use.

•You can continuously add new products to the waiting list during the preparation.

•You can select and clear products from the waiting list.

Preparing drinks with Cash Register

Start preparation of each of
the products in the waiting
list by pressing the green
button.

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Page 31

Menu cards appear.
The drink is ready.

The Drink Selection product
preview appears.

Select product options.

Start preparation with the
green button.

Risk of scalding or burning!

The dispensers and drinks are hot.

•Do not touch the area under the outlets.

•In case of scalding or burns, immediately cool the aff ected area

and consult a doctor depending on the severity of the injury.

WARNING

The outlet moves downwards.
Preparation begins.

Place an appropriate cup or
glass under the outlet.

Select product.

Tap on the desired menu card
with your fi nger.

The Drinks Overview appears.

Scroll through the menu cards.

Preparing drinks with Inspire Me

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OK

OK

Only ground coff ee - decaff einated
or with caff eine - may be used.
Soluble instant coff ee made from
dried coff ee extract cannot be
used.

Example: Quick Select

You have selected a drink with
decaff einated coff ee.

Please open powder feed and add
decaff einated coff ee.

Message: Open powder feed

and add decaff einated coff ee.

Confi rm with OK.

Open the powder feed.

Product overview appears.
Product is ready.

The outlet moves downwards.
Preparation begins.

Add powder .
Close the powder feed.

Place an appropriate cup or
glass under the outlet.

The Decaff einated coff ee
selection key lights up.

Press the Decaff ein-

ated coff ee selection

key.

Risk of scalding or burning!

The dispensers and drinks are hot.

•Do not touch the area under the outlets.

•In case of scalding or burns, immediately cool the aff ec-

ted area and consult a doctor depending on the severity
of the injury.

WARNING

Preparing drinks with ground coff ee

You have selected a drink with
decaff einated coff ee.

Please open powder feed and add
decaff einated coff ee.

OK

OK

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Page 33

Water for tea

Select cup size.

Water for tea

Start preparation.

4

Water for tea

Example: Quick Select

You can stop the hot water dis­penser at any time by pressing the
cancel button.

Risk of scalding or burning!

The dispensers and drinks are hot.

•Do not touch the area under the outlets.

•In case of scalding or burns, immediately cool the aff ected area

and consult a doctor depending on the severity of the injury.

WARNING

Preparing water for tea

Place an appropriate cup or
glass under the hot-water
outlet.

Select water for tea.

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Example: Quick Select

Autosteam is suitable for the
manual heating and foaming
of milk and for the heating of
other drinks.

After each use:

•Wipe the steam outlet with
a damp cloth.

•Start the steam dispenser
briefl y to clean the nozzle.

The drink has reached the speci­fi ed temperature.
The Drinks Overview appears.

Depending on the model of the
steam wand, the steam dispenser
is automatically ended when your
drink has reached the specifi ed
temperature (Autosteam/Autos­team Pro) or the steam dispenser
cycle has ended (steam wand).

Independent of this, the steam
dispenser can be ended at any time
by pressing the cancel button.

Risk of scalding or burning!

The dispensers and drinks are hot.

•Do not touch the area under the outlets.

•In case of scalding or burns, immediately cool the aff ected area

and consult a doctor depending on the severity of the injury.

WARNING

Steam dispenser ( Autosteam/Autosteam Pro)

Hold a suitable container under
the steam outlet.

Select the steam dispenser.

The steam dispenser starts im­mediately.

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Care of the A1000

Page 35

Accessories required:

•Cleaning tablets

•Microfi ber cloth

•Brush set

•Cleaning agent for milk systems

The perfect coff ee experience depends on a perfectly cleaned coff ee machine. Increase
the quality of your products!

Clean your coff ee machine at least once a day and more frequently if necessary.

Follow the 5-step method for all removable parts.

5-step method for removable parts

Dry the parts.Soak the parts in hot water
with a mild detergent. Clean all
parts of the suction line inside
with a brush.

Wash the parts.Remove coarse dirt with a

brush or paint brush.

Rinse the parts thoroughly.

Even a coff ee machine like the A1000 must be cared for. To ensure high-quality fl avor,
the A1000 must be cleaned at least once a day and serviced at regular intervals.

CARE OF THE A1000

Care of the A1000

Page 36

Cleaning and maintenance plan

Frequency Task Information

Daily

Clean the A1000 and refrigeration unit See p. 37

Clean the steam wand See p. 39

Clean the external water tank/wastewater tank and connecting lines See p. 39

Clean the milk container, milk hoses and reversible adapter See p. 38

Weekly

Clean the interior, the inside of the door and the door seal in the refrigeration unit

Clean bean hopper See p. 40

Clean the powder container and powder chute See p. 40

If needed/prompted

Clean Flavor Station See p. 41

Cleaning the brewing unit See p. 42

Rinse the A1000 See p. 37

Descale the jet regulator for hot water See p. 39

Cleaning the monitor screen See p. 42

Every six months or every 80,000 products Maintenance by service technician Contact a Service technician

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The machine automatically
switches to the cleaning mode.
Press Yes to start the cleaning
process.

•Slide the milk container all
the way in.

•Slide the cleaning lever to
the "Cleaning" position.

•Pull the reversible adapter
upwards from the suction
fi tting.

•Turn the reversible adapter
180°.

•Place the reversible adapter
on the suction fi tting.

Pull the milk container for­wards.

Open the door.

The symbols indicate the cor­rect position of the reversible
adapter for milk delivery and
cleaning.

After the cleaning cycle, the
machine switches back to
either the maintenance level or
to the energy saver mode.
Your service technician can set
the desired option for you.

Follow the instructions on the
operating interface and confi rm
with Continue.

The machine guides you to the
next step.

Starting automatic cleaning on the refrigeration unit

There are two ways of starting the automatic cleaning process:

1. On the refrigeration unit SU12 FM

2. Via the Cleaning and maintenance menu

WARNING

Starting automatic cleaning of the A1000 and the refrigeration unit

Risk of scalding!

During cleaning, hot water and
steam are released repeatedly.

• Do not touch the outlets or
the area beneath them.

Clean Coff ee Machine

Would you like to clean the coff ee
machine now?

No Yes

Continue

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NOTICE

Impairment of function

Soiled accessories can have a
negative aff ect on the function
and quality of the drinks.

•Clean all parts using the
5-step method.

•All parts are dishwasher­safe.

•The number of parts may
vary, depending on the
confi guration.

Close the door.Also clean the suction line and
reversible adapter inside with
a brush.

Assemble parts. Make sure the
suction fi tting engages in place.

Clean all of the parts.

Cleaning the milk container, suction line and reversible adapter

•Pull the suction line up­wards.

•Remove the container lid.

Pull the reversible adapter up­wards from the suction fi tting.

Turn the suction fi tting counter­clockwise until it disengages.

•Pull the milk container
forwards.

•Remove the milk container
from the refrigeration unit.

Open the door.

After the cleaning cycle, the
machine switches back to
either the maintenance level or
to the energy saver mode.
Your service technician can set
the desired option for you.

Starting automatic cleaning on the operating interface

Counters

Clean Flavor Station

Wipe Protection

Prepare Flavor Station

Prepare milk system

Rinse Coff ee Machine

Error/event protocol

Individualization and data transfer

Cleaning and maintenance

Press Yes to start the cleaning
process. Follow the instructions
on the operating interface and
confi rm with Continue.

The machine guides you to the
next step.

Select and confi rm Clean Cof-

fee Machine.

Select Cleaning and mainte-

nance.

Switch to Maintenance level.
Authenticate with the PIN code
if necessary (default: 1111).

Clean Coff ee Machine

Clean Coff ee Machine

Would you like to clean the coff ee
machine now?

No Yes

01 02

01

02

04

0503

4

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Care of the A1000

Page 39

Remove the jet regulator for
hot water with the tool and
descale.

NOTICE

Impairment of function

Soiled accessories can have a
negative aff ect on the function
and quality of the drinks.

•Clean the accessories using
the 5-step method.

•Follow these instructions
for accessories.

Clean the water tank/wastewa­ter tank and connecting lines.

Cleaning the accessories

Clean the steam wand

Empty the container
Wipe the steam wand with a
cloth.

Empty the container.
Fill the container with cold wa­ter and place under the steam
wand.

Select Autosteam/Steam.

The steam wand is being
rinsed.

Select Autosteam/Steam.

The steam wand is being
cleaned.

Fill container to approx. 5cm
with cold water and 30 ml of
Clean solution.
Place under the steam wand for
approx. 1 minute.

4

4

01 02

4

03

04

05 06

07

10

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09

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Care of the A1000

Page 40

NOTICE

Impairment of function

If the bean hopper and powder
container are not locked correctly,
this may impair both the function
of the coff ee machine and the
product quality.

•Push the locking slide all the
way in.

Cutting injuries/crushing

The powder container's conveyor
mechanism can cause cuts or
crushing injuries.

•Exercise care when cleaning
the powder container.

Attach the powder container.

CAUTION

Clean the powder container
and rub it down with a dry
cloth.

Close the door.Push the locking slide all the

way in.

Lift the powder container up.
Empty the powder container.

Attach the bean hopper.

Clean the bean hopper and rub
it down with a dry cloth.

Lift up the bean hopper.
Empty the bean hopper.

NOTICE

Soiling, formation of mildew

The containers dry slowly and can still release moisture when they
are re-fi tted.

•Do not place the containers in direct contact with water.

•Only use a damp cloth for cleaning.

•Use detergent if necessary.

•Remove detergent residue.

Pull the locking slide all the way
to the front.

Open the door.

Cleaning the bean hopper and powder container

Pull the powder chute upwards
and clean it by using the 5-step
method.

4 4

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03

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Care of the A1000

Page 41

After the cleaning cycle, the
machine switches back to
either the maintenance level or
to the energy saver mode.
Your service technician can set
the desired option for you.

Starting cleaning of the Flavor Station

Counters

Clean Flavor Station

Wipe Protection

Prepare Flavor Station

Prepare milk system

Rinse Coff ee Machine

Error/event protocol

Individualization and data transfer

Cleaning and maintenance

Press Yes to start the cleaning
process. Follow the instructions
on the operating interface and
confi rm with Continue. The

machine guides you to the next
step.

Select and confi rm Clean Flavor

Station.

Select Cleaning and mainte-

nance.

Switch to Maintenance level.
Authenticate with the PIN code
if necessary (default: 1111).

Clean Coff ee Machine

Counters

Cleaning and maintenance

Individualization and data transfer

My Settings

Select Rinse coff ee machine
and confi rm.

A1000 is being rinsed.

•Rinsing is not a substitute for daily cleaning! Rinsing is
necessary to remove residue build-up in the coff ee and
milk systems.

•The A1000 automatically rinses after certain time inter­vals as well as when it is switched on or off .

WARNING

Danger of scalding!

Hot water is released during
rinsing.

• Do not touch the outlets or
the area beneath them.

•Do not place anything on
the drip grid.

Select Cleaning and mainte-

nance.

Switch to Maintenance level.

Rinse Coff ee Machine

Error/event protocol

Clean Coff ee Machine

Clean Flavor Station

Rinse Coff ee Machine

Prepare milk system

Prepare Flavor Station

Wipe Protection

Clean Flavor Station

Would you like to clean the Flavor
Station vnow?

No Yes

4

4

4

01 02

4

03

04

4

4

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Care of the A1000

Page 42

Counters

Counters

Cleaning and maintenance

Individualization and data transfer

My Settings

Clean the monitor screen.

Maintenance level appears.

Select Cleaning and mainte-

nance.

Select Wipe Protection.

The operating interface is
locked for 20 seconds.

You cannot cancel the locking
of the operating interface.
Locking lasts 20 seconds.

Switch to Maintenance level.

Cleaning the monitor screen

Clean Flavor Station

Wipe Protection

Prepare Flavor Station

Prepare milk system

Rinse Coff ee Machine

Error/event protocol

Clean Coff ee Machine

My Settings

Individualization and data transfer

Cleaning and maintenance

Lock the brewing unit in clock­wise direction.

Insert the brewing unit.

Clean the brewing unit.Remove the brewing unit.Release the brewing unit lock in

counterclockwise direction.

Open the door.

Cleaning the brewing unit (as required)

i

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01

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Confi guring

Page 43

Counters

•All programming menu items are shown on the following pages. Some of these menu items may not be fea-

tured on your A1000, depending on the confi guration.

•Default PIN codes are assigned from the factory:

Owner Specialist Operator

Default PIN

1111 2222 7777

My PIN

•The PIN codes for key (secured) products and On/Off Machine can be viewed and changed with the owner

role in the My Settings/Access rights menu.

My Settings

Individualization and data transfer

Cleaning and maintenance

Your A1000 can be programmed individually — so that the coff ee machine is just as fl exible as you are.
We have kept the programming simple to make your job easier. Try it for yourself.

CONFIGURING

Introduction to programming

Confi rm each of the changes
with Save.

Authenticate with PIN. Select the menu.

Switch to Maintenance level.

i

i

Configuring

Page 44

p. 50

4 Nutritional value information

4.1 Milk

4.2 Flavor

4.3 Powder

0.10 System information

0 Commissioning

1.3 Selection buttons

Additional information on
drink configuration, p. 45

p. 47

For additional information
on cleaning and main­tenance, please refer to
the chapter «Care of the

A1000».

Rinse Coffee Machine

Prepare milk system

Prepare Flavor Station

Wipe Protection

Clean Coffee Machine

Cleaning and maintenance

Error/event protocol

«Cleaning and maintenance» menu tree

1.12 Accounting

1.14 Edge lighting

3.6 Timer 4

1.2 Operating mode

1.4 Cleaning

1.7 Temperatures

1.11 Flavor

6.7 On/Off machine

p. 51

p. 46

p. 42

1.1 Language

My Settings

3 Date and time

1 Configure machine

6 Access rights

6.2 Owner

6.3 Specialist

6.4 Operator

6.6 Key (secured) products

2 Set drinks

3.2 Date/Time

3.3 Timer 1

3.4 Timer 2

3.5 Timer 3

"My Settings" menu tree

Configuring

Page 45

My Settings

1 Set Machine

1.1 Language

Parameters Value range Remarks

Operating mode:

Usage scenario

• Non-self-service

• Self-service

Operating mode • Quick Select

• Inspire Me

• Cash Register

• For the Self-service usage scenario, a selection can

be made between Quick Select and Inspire Me

• The only operating mode available in the non-self-
service usage scenario is Cash Register

Products per page • Cash Register: 4, 9, 16

• Quick Select/Inspire

Me: 6, 12, 20

• Number of products displayed simultaneously

• Default: 16 or 12

Adapt drinks Yes/No • Possibility for self-service customers to modify the

selected drink in accordance with the allocation of
the selection buttons

• Default: No

Custom images Yes/No • Activate customer-specific images

• For the Self-service usage scenario, Quick Select
and Inspire Me operating modes

• Default: No

Options:

Display the cancel button

Yes/No Display the button for canceling the product

• Default: No

Acoustic signal for drink

preparation

Yes/No

• Beeps when the product is ready

Acoustic signal for error

messages

Yes/No • Beeps in a 3-second cycle if a resource is missing

My Settings

Set machine

1.2 Operating mode

Parameters Value range Remarks

Select language de, en, fr, nl, da, fi, no, sv,

pl, cs, uk, ru, ...

• The language is switched immediately on the user

interface

• Default: de (German)

Configuring

Page 46

Parameters Value range Remarks

Process behavior:

Buzzer

Yes/No • Acoustic prompts for actions during cleaning

• Default: No

1.4 Cleaning

1.3 Selection buttons

Parameters Value range Remarks

Product options • Small

• Medium

• Large

• 2x

• Decaf

• Flavor 1 - 6

• Extra Shot

• Iced

• Other milk type

• The maximum twelve selection buttons can be assigned with various pro-

duct options in the service menu. The product options appear in the Drink
Selection status

• With up to eight configured selection buttons, buttons 1-4 are displayed
on the left side; the rest on the right

• If more than eight selection buttons are configured, buttons 1-6 are
displayed on the left side and the rest of the buttons are displayed on the
right side

• Nine and more buttons are displayed at a reduced size

Text display • Function

• Free text

• No text

• Default: Function: Labeling corresponds to the name of the selected pro-

duct option.

• Free text: your own labeling of the selection buttons.

• No text: Labeling disabled.

Price • Amount

• Surcharge for the option.

• The total price is calculated by the machine.

PLU • PLU No. • PLU number for price calculation (if PLU numbers are used).

Set machine(continued)

Configuring

Page 47

1.7 Temperatures

Parameters Value range Remarks

Coffee -20 ... +20 • The temperature in the coffee boiler is preset by the service technician

• The set temperature can be adjusted by percentages using the sliding

controller

Hot water/

steam

-20 ... +20 • The temperature in the hot water/steam boiler is preset by the service
technician

• The set temperature can be adjusted by percentages using the sliding
controller

Tea water -20 ... +20 • The temperature in the hot water boiler is preset by the service technician

• The set temperature can be adjusted by percentages using the sliding
controller

Parameters Value range Remarks

Flavor:

Counting is active

Yes/No Switching the counting of the Flavor products On/Off

Flavor 1 - 6 • [list of the syrup

varieties]

• User-defined

• Only the Flavor types stored here will be available later for the

drinks settings

• If User-defined is selected, the Flavor types can be named
according to preference

1.11 Flavor

Parameters Value range Remarks

Select lighting • Off

• Red, green, blue

Default: Color gradient

Error display on edge

lighting

Yes/No

Parameters Value range Remarks

Select payment type On/Off Switch Payment On/Off

Pay popup:

Show popup

Yes/No Activate/deactivate the display of the popup window

1.14 Edge lighting

1.12 Accounting

Set machine(continued)

i

Configuring

Page 48

Select product

Select area

Confirm

variation

Preparing the test

product

Setting the

parameters

Button

Save

Select version

Test

Grind quantity

Brewing quantity

Grinder 2

Grinder 1

Water quantity

Back

Save

Coffee ...

General

Cold cappuccino

Task Menu item Information / Instruction Number

Selecting a product

Use the selection arrows to select the product to be defined, then select the

version to be edited

4, 1

Changing the product designation and product text

General

Enter the product designation and select the product text 2, 7

Determining the price (only available when payment is activated)

General

Determining PLU, prices and tokens; select the Free option 7

Adjusting the water quantity, grinders, pre-brewing and pressure

amounts

Coffee

Adapting the parameters 2, 7

Adjusting the milk quantity

Milk

Adjusting the milk quantity by percentages 2, 7

Adjusting the foam quantity

Foam

Adjusting the foam quantity by percentages 2, 7

Changing the powder options

Powder

Adjusting the water quantity of 1 and 2, powder quantity of 1 and 2 by percen-

tages

2, 7

Adding/deleting syrups

Flavor

Adjusting the syrup quantity of the various flavors by percentages 2, 7

Preparing the test product

Tes t

Use Tes t to prepare the selected product using the modified settings 6

Assigning drink variation that is to be prepared with this product selec-

tion

Select the version, then confirm with the checkmark 1, 5

Saving drink settings

Save

Use Save to save the drink configuration 3

1

3

2

4

5

6

7

•You can save each product in three user-specific versions. The
original cannot be changed.

•Only parameters that are relevant for the product are displayed.

•The percentage specifications are always based on the preset

value.

•Tips for configuring the parameters can be found in the "Help with
problems concerning product quality" chapter, p. 63.

Set drinks

Configuring

Page 49

Date and Time

Parameters Value range Remarks

Display 12h/24h -

Day 0-31 Set the day

Month 0-12 Set the month

Year 0-63 Set the year

Hour 0-23/0-11 Configure hours

Minutes 0-59 Configure minutes

Time zone Set time zone

3.2 Date and time

3 Date and time

Parameters Value range Remarks

Active Mo, Tu, We, Th, Fr, Sa, Su Activate or deactivate days by tapping

On/Off hours 0-23/0-11 Switch-on time (hour)

On/Off minutes 0-59 Switch-on time (minute)

Monday - Sunday Yes/No Days on which the machine will switch on automatically

3.3 - 3.6 Timer 1 - 4

Configuring

Page 50

Parameters Value range Remarks

Sugar (g) Number Enter value per 100 ml

Fat (%) Number Enter value per 100 ml

Protein (g) Number Enter value per 100 ml

Calories (kcal) Number Enter value per 100 ml

Ingredients Yes/No Default list of ingredients. Specify whether ingredient is contained

in the selected resource.

Special allergens

Characters

Enter ingredients or allergens that are not included in the list.

Parameters Value range Remarks

Sugar (g) Number Enter value per 100 ml

Fat (%) Number Enter value per 100 ml

Protein (g) Number Enter value per 100 ml

Calories (kcal) Number Enter value per 100 ml

Ingredients Yes/No Default list of ingredients. Specify whether ingredient is contained

in the selected resource.

Special allergens

Characters

Enter ingredients or allergens that are not included in the list.

4.3 Powder

Nutritional value information

Parameters Value range Remarks

Sugar (g) Number Enter value per 100 ml

Fat (%) Number Enter value per 100 ml

Protein (g) Number Enter value per 100 ml

Calories (kcal) Number Enter value per 100 ml

Ingredients Yes/No Default list of ingredients. Specify whether ingredient is contained

in the selected resource.

Special allergens

Characters

Enter ingredients or allergens that are not included in the list.

4.1 Milk

4 Nutritional value information

4.2 Flavor

Configuring

Page 51

Parameters Value range Remarks

Set PIN 0-9 Authorization: Switch the coffee machine On/Off

Default PIN: 9999

Parameters Value range Remarks

Set PIN 0-9 Authorization: Lock and unlock key (secured) products

Default PIN: 8888

Parameters Value range Remarks

Set PIN 0-9 • Authorization: Call up the counter value of All pro-

ducts

• Default PIN: 7777

Parameters Value range Remarks

Set PIN 0-9 • Authorizations: Limited access to My Settings; call

up the counter values of All products

• Default PIN: 2222

6.7 On/Off Machine

6.3 Specialist

6.4 Operator

6.6 Key (secured) products

6 Access rights

Parameters Value range Remarks

Set PIN 0-9 • Authorizations: Access to My Settings; call up

counter values

• Default PIN: 1111

6 Access rights

6.2 Owner

Configuring

Page 52

Owner menu items Specialist menu items Operator menu items

Without VIP system
(Standard)

4.1 Machine total - -

4.2 Cycles

4.3 Water filter - -

4.4 Grinders/dosing units

4.5 Cleanings - -

4.6 Coffee products - -

4.7 Milk products - -

4.9 Water products - -

4.10 Powder products - -

4.11 Flavor products - -

4.12 All products 4.12 All products 4.12 All products

4.13 Maintenance - -

With VIP system

4.3 Water filter - -

4.5 Cleanings - -

4.13 Maintenance - -

4.15 Product counters 4.15 Product counters 4.15 Product counters

4.16 Total product counters 4.16 Total product counters 4.16 Total product counters

4.17 List counters 4.17 List counters 4.17 List counters

4.18 List counters total 4.18 List counters total 4.18 List counters total

4.19 Sales 4.19 Sales 4.19 Sales

4.20 Exporting 4.20 Exporting 4.20 Exporting

4.21 Resetting 4.21 Resetting 4.21 Resetting

Counters

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Individualization and data transfer

Page 53

Cleaning and maintenance

My settings

Individualization and data transfer

Counters

• Use existing Franke media for drinks, screen savers or as advertising
media.

• Upload and view your own media objects on the machine.

• Use your own media for drinks, screen savers or as advertising media.

• Confi gure the behavior of the various operating modes or of the screen

savers.

• Saving settings.

• Create regular backups of your A1000 to a USB stick.

Multimedia functions

• Use image fi les or video fi les as an advertising medium.

• Use image fi les or video fi les as a screen saver.

• Use audio fi les as a screen saver, advertising medium or background

music.

General functions

Your A1000 opens up versatile possibilities for individualization.
Use the advantages of the touchscreen for your sales ideas.

INDIVIDUALIZATION AND DATA TRANSFER

Overview

Confi rm each of the changes
with Save.

Select Individualization and

data transfer.

Switch to Maintenance level.

•All of the menu items of the Individualization and data transfer menu are depicted on the following
pages.

•The PIN code for the Individualization and data transfer menu is identical with the PIN code for the

Settings menu. The factory-set PIN code is 1111. We recommend that you note the PIN code for the
Individualization and data transfer menu here:

Individualization and data transfer

Page 54

Owner menu items Specialist menu items Operator menu items

1 Manage my media

1.1 Load media 1.1 Load media -

1.2 Back up media 1.2 Back up media -

1.3 Advertising media 1.3 Advertising media -

1.4 Product images 1.4 Product images -

1.5 Screen saver 1.5 Screen saver -

1.6 Audio files 1.6 Audio files -

1.7 Eject USB stick

1.8 Create directory structure

1.7 Eject USB stick

1.8 Create directory structure

-

2 Modify depiction

2.1 Activate drinks - -

2.2 Image carousel - -

2.3 Screen saver - -

2.4My Screen Saver 2.4My Screen Saver -

2.5 Menu cards -

2.6 Advertising media - -

2.7 My Advertising Media 2.7 My Advertising Images -

2.8 Audio sequences - -

2.9 My Audio Sequences 2.9 My Audio Sequences -

2.10 Sort Quick Select - -

2.11 Sort Cash Register - -

2.12 My Product Images - -

2.13 Configure application - -

3 Load/back up data

3.1 Back up data 3.1 Back up data -

3.2Back up XML data 3.2Back up XML data 3.2Back up XML data

4 Set default values

4 Set default values - -

5 Import FPC

- - -

6 Import PKT

- - -

7 Eject USB stick

- - -

Individualization and data transfer

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Individualization and data transfer

Page 55

2.10 Sort Quick Select

2.13 Configure application

1.8 Create directory structure

3.3Back up XML data

3.2 Load backup

2.12 My Product Images

6 Import PKT

7 Eject USB stick

•With 4 set default values, selected parameters can be reset to the
preset values.

•5 Import FPC becomes usable when a USB stick with a valid Franke

product catalog is connected.

•7 Eject USB stick logs off connected USB sticks. If a USB stick is

being used, the menu item will appear in green, otherwise it appears in

orange.

•The multimedia functions are available only in the Inspire Me and Quick
Select operating modes.

4 Set default values

5 Import FPC

Individualization and data transfer menu tree

3.1Back up data

2.11 Sort Cash Register

2.5 Menu Cards

2.9 My Audio Sequences

2.4 My Screen Saver

2.7 My Advertising Media

2.2 Image carousel

2.6 Advertising media

2.1 Activate drinks

2.8 Audio sequences

2.3 Screen saver

1 Manage my media

2 Modify depiction

3 Load/back up data

1.2 Back up media

1.1 Load media

1.3 Advertising media

1.6 Audio files

1.4 Product images

1.7 Eject USB stick

1.5 Screen saver

i

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Individualization and data transfer

Page 56

For the use of audio fi les and video fi les, please contact

your Franke sales representative.

Media

Advertising images

(Advertising media)

Product images Screen saver Audio fi les

Video fi les

(Advertising media)

Size

800 x 600 px 430 x 274 px 800 x 600 px --- Max. 800x600px (4:3) or

800x450px (16:9)

Data formats PNG with 24-bit PNG with 24-bit and 8-bit

alpha channel if necessary

PNG with 24-bit MP3

Bit rate: max. 128kbps

Sampling frequency: max.

44.1kHz, 16bit (stereo)

Speaker connection: 3.5 mm
rca jack

AVI (Codec H263, DivX/Xvid,
MPEG-4 Part 2)

Bit rate: max. 200kbps

Image frequency: max. 25fps

Storage location on

USB stick

Drive:\QML-Files\rc\cus-

tom\images

Drive:\QML-Files\rc\cus-

tom\drinks

Drive:\QML-Files\rc\cus-

tom\screensavers

Drive:\QML-Files\rc\custom\

audio

Drive:\QML-Files\rc\custom\

images

screensavers

images

drinks

audio

custom

rc

QML fi les

Drive

You must maintain a specifi c directory structure so that the A1000 can
recognize your media without diffi culty.
Create the folder structure one time, save it and it will be quickly
available.
You can also generate this directory structure automatically. For this,
use the menu item 1.8 Generate directory structure.

Required folder structure on the USB stick

Requirements for your own media

i

Individualization and data transfer

Page 57

Audio files

Screen saver

Product images

Advertising media

Advertising media

Select directory

1.8 Create directory structure

1.6 Audio fi les

250 MB

400

0

Media storage capacity (MB):

USB: available images and videos for the advertising medium

Load product images with Drag&Drop 0 to 100

Load media

1.7 Eject USB stick

1.6 Audio files

1.3 Advertising media

1.5 Screen saver

1.2 Back up media

1.4 Product images

1.1 Load media

Manage my media

Loading or deleting your own media

•The upload process is the same for all media.

•Free space: 400 MB

•The images on the USB stick must be present in the required

folder structure, have the correct data format and the correct
size, see p. 56.

1 Manage my media

1.2 Back up media

1.1 Load media

1.3 Advertising media

1.7 Eject USB stick

1.4 Product images

1.8 Create directory structure

1.5 Screen saver

Desired action Menu item Information / Instruction

Loading media onto the

machine

1.1 Load media

•Insert a USB stick with the required directory structure.

•Select the media type from the Select directory drop-down menu (Advertising media | Product images |

Screen savers | Audio fi les).

•Select the media that you wish to load onto the machine using Drag&Drop and press Save.

Backing up media from the

machine

1.2 Back up media

•Insert a USB stick.

•Select the media type.

•Save individual media or all media onto the USB stick.

Deleting media

1.3 Advertising media

1.4 Product images

1.5 Screen saver

1.6 Audio fi les

•Open the desired menu.

•Select the media that is no longer required and delete it by pressing the Clear button.

•Drag a medium from the selection below to an existing medium above. The existing medium is replaced.

Back Save

Load all

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Individualization and data transfer

Page 58

2.13 Confi gure application

2.12 My Product Images

2.8 Audio sequences

2.10 Sort Quick Select

2.9 My Audio Sequences

2.8 Audio sequences

2.7 My Advertising Media

2.6 Advertising media

2.3 Screen saver

2.5 Menu cards

2.2 Image carousel

2.4 My Screen Saver

2.1 Activate drinks

Desired action Menu item Information / Instruction

Using media

2.4

Tap the medium that you wish to use in the lower section and drag it to the top.

Removing used media

2.4

Tap a medium that you no longer wish to use in the upper section and drag it to the bottom.

Viewing selection

2.4

Select Preview to check your selection.

Set wait time

2.4

Select Change time to set the wait time for the screen saver.

Or

Select Start screen saver immediately after a drink preparation.

2.11 Sort Cash Register

2.5 Menu cards

2.10 Sort Quick Select

2.4My Screen Saver

2.7 My Advertising Media

2.2 Image carousel

2.6 Advertising media

2.1 Activate drinks

2.9 My Audio Sequences

2.3 Screen saver

Using your own media

If your screen saver contains
a video with a soundtrack, this
video will cross-fade any audio
sequence that has been set as
background music.

2 Modify depiction

Confi guring my screen saver

Save

Images and videos available for the screen
saver

Load images and videos with drag&drop 2 .. 50

My screen saver

Adapt depiction

Back

PreviewChange time

i

Individualization and data transfer

Page 59

Desired action Menu item Information / Instruction

Using media

2.7

Tap the medium that you wish to use in the lower section and drag it to the top.

Removing used media

2.7

Tap a medium that you no longer wish to use in the upper section and drag it to the bottom.

Viewing selection

2.7

Select Preview to check your selection.

Activate advertising media

2.7

Select Change to activate the selected advertising media.

2.13 Confi gure application

2.12 My Product Images

2.8 Audio sequences

2.11 Sort Cash Register

2.5 Menu cards

2.10 Sort Quick Select

2.4My Screen Saver

2.7 My Advertising Media

2.2 Image carousel

2.6 Advertising media

2.1 Activate drinks

2.9 My Audio Sequences

2.3 Screen saver

2.10 Sort Quick Select

2.9 My Audio Sequences

2.8 Audio sequences

2.7 My Advertising Media

2.6 Advertising media

2.5 Menu cards

Available advertising images and videos

2.3 Screen saver

2.2 Image carousel

2.4 My Screen Saver

2.1 Activate drinks

Adapt depiction

Change Preview

Select images and videos with drag&drop 0 .. 50

My advertising media

2.7 My Advertising Media

2.3 Screen saver

2.4 My Screen Saver

The activated advertising media
can be switched on for each drink
by selecting My Settings > Set

Drinks.

2 Modify depiction

Confi guring your own advertising media

SaveBack

i

Individualization and data transfer

Page 60

Background

Advertising media

Screen saver

Screen saver

Desired action Menu item Information / Instruction

Using media

2.9

• Select what you want to use the media for from the drop-down menu (Screen savers |

Advertising media | Background).

• Tap the medium that you wish to use in the lower section and drag it to the top.

Removing used media

2.9

Tap a medium that you no longer wish to use in the upper section and drag it to the bottom.

Activating audio sequences

2.9

Select Activate to activate the selected audio fi les.

2.13 Confi gure application

2.12 My Product Images

2.8 Audio sequences

2.11 Sort Cash Register

2.5 Menu cards

2.10 Sort Quick Select

2.4My Screen Saver

2.7 My Advertising Media

2.2 Image carousel

2.6 Advertising media

2.1 Activate drinks

2.9 My Audio Sequences

2.3 Screen saver

2.10 Sort Quick Select

2.9 My Audio Sequences

2.8 Audio sequences

2.7 My Advertising Media

2.6 Advertising media

2.5 Menu cards

Existing audio fi les for the screen saver

2.3 Screen saver

2.2 Image carousel

2.4 My Screen Saver

2.1 Activate drinks

Adapt depiction

Select audio files with drag&drop 0 .. 50

My audio sequences

2.9 My Audio Sequences

2.3 Screen saver

2.2 Image carousel

2.4 My Screen Saver

2.1 Activate drinks

•The activated advertising
media can be switched on for
each drink by selecting My

Settings > Set Drinks.

•If your screen saver contains
a video with a soundtrack, this
video will cross-fade any audio
sequence that has been set as
background music.

2 Modify depiction

Confi guring your own audio sequences v

SaveBack

i

Individualization and data transfer

Page 61

Desired action Menu item Information / Instruction

Select image

2.12

Tap the image and press Select image.

Remove image

2.12

Tap the image and press Remove image.

2.11 Sort Cash Register

2.13 Confi gure application

2.12 My Product Images

2.8 Audio sequences

2.11 Sort Cash Register

2.5 Menu cards

2.10 Sort Quick Select

2.4My Screen Saver

2.7 My Advertising Media

2.2 Image carousel

2.6 Advertising media

2.1 Activate drinks

2.9 My Audio Sequences

2.3 Screen saver

2.12 My Product Images

2.10 Sort Quick Select

2.9 My Audio Sequences

2.8 Audio sequences

2.7 My Advertising Media

2.6 Advertising media

2.5 Menu cards

Remove image

Select image

2.10 My Product Images

•An image must be assigned to each available
product.

•The images can be activated through the
menu item My Settings > Set Machine > Ope-

ration Mode.

•Products to which no image has been assig­ned will be displayed without an image.

•You can either use the Franke images or your
own, but you cannot mix the two types with
one another.

2 Modify depiction

Assigning my product images

Flavor

Café Latte

Fruit Milk

Milk foam

Milk Berry

Espresso

Chococcino

Espresso macchiato

Cappuccino

Café Crème

Preview

Load images using Drag&Drop 2 to 20

2.3 Screen saver

2.4 My Screen Saver

Back

Adapt depiction

Individualization and data transfer

Page 62

25s

Yes

Display nutritional value information

Nutritional value settings

Timeout for switching language

Language 1

Language 2

Language 3

Language 4

Language 5

Language 6

2.12 My Product Images

2.13 Configure application

2.11 Sort Cash Register

2.10 Sort Quick Select

2.9 My Audio Sequences

2.8 Audio sequences

2.7 My Advertising Media

2.6 Advertising media

2.4 My Screen Saver

2.5 Menu cards

Yes

Switching language

Language settings

Version: 01.90

Default language: de-DE

Adapt depiction

Confi gure application

Desired action Menu item Information / Instruction

Switching languages

2.13

• Activate language switching

• Select languages to be displayed

Setting the wait time for language switching

2.13

Set the Timeout until the system switches back to the default language.

Display nutritional value information

2.13

Activate the display of nutritional value information

2.13 Confi gure application

2.12 My Product Images

2.8 Audio sequences

2.11 Sort Cash Register

2.5 Menu cards

2.10 Sort Quick Select

2.4My Screen Saver

2.7 My Advertising Media

2.2 Image carousel

2.6 Advertising media

2.1 Activate drinks

2.9 My Audio Sequences

2.3 Screen saver

2 Modify depiction

Displaying languages and confi guring nutritional values

Individualization and data transfer

Page 63

Export fi le name

Eject USB stick

File name

Eject USB stick

Export

Back up My Media

Back up media

Export confi guration

Desired action Menu item Information / Instruction

Back up XML data

3.3

Export operating data such as maintenance data, error
logs or product and machine counters.

3.3Back up XML data

Desired action Menu item Information / Instr uction

Exporting a confi guration and

media

3.1

• Export confi guration

• Back up Franke media

• Back up your own media

• Eject USB stick

3.1 Back up data

Yes

Eject USB stick

File name (.FCS4059cfg)

FCS4059_FoamMaster_00000_20160927

Export

Export

Load/back up data

Back up XML data

3.1 Back up data

Yes

Eject USB stick

Yes

Back up My Media

Yes

Export fi le name (.FCS4059cfg)

FCS4059_FoamMaster_00000_20160927

Confi guration

Back up media

Export

Load/back up data

Backing up data

3.2Back up XML data

3.1Back up data

3 Load/back up data

Load/back up data

Individualization and data transfer

Page 64

Changes

Delete my media fi les

Clear product counters

4 Set default values

6 Import PKT

5 Import FPC

3 Load/back up data

Desired action Menu item Information / Instruction

Set default values

4

Restore the default values in the selected areas.

1 Manage my media

Yes

Delete my media fi les

Yes

Changes

Clear product counters

Apply

Individualization and data
transfer

Set default values

2 Modify depiction

4 Set default values

Restoring default values

4

4

04 05 06

4

4

4

i

03

02

01

Decommissioning and disposal

Page 65

Counters

Clean the coff ee bean hopper
and powder container.
Clean the milk container, milk
hoses and reversible adapter.

Turn off the water supply and
empty the water tank if there
is one.

Switch off the add-on units
and disconnect them from the
power supply.

Call up energy saver mode and
disconnect the machine from
the power supply.

For a temporary decommissioning of up to 3
weeks – continue with Step 04.
For a longer or a permanent decommissioning –
see notes on the next page.

Empty the bean hopper and pow­der container.
Empty the milk container.

Carry out automatic cleaning
of the coff ee machine. You will
fi nd help for this in the chapter

"Care of the A1000".

My settings

Cleaning and maintenance

Individualization and data transfer

For all you decommissioning needs

Temporary decommissioning (up to 3 weeks)

DECOMMISSIONING AND DISPOSAL

Do you want to shut down your coff ee machine for longer periods or dispose of it?
Benefi t from our service.

Decommissioning

i

Decommissioning and disposal

Page 66

Two people are required for trans­porting the coffee machine.

Dispose of plastic parts in ac­cordance with their labels.

Disposing of the coffee machine and add-on units

Dispose of electronic parts
separately.

The A1000 coffee machine is in compliance with the European Direc­tive 2012/19/EU regarding waste electrical and electronic equip­ment (WEEE) and may not be disposed of with domestic refuse.
The tetrafluorethane (R134a) coolant used for the refrigeration unit
requires no special means of disposal.

Disposing of consumable materials

•Beans, powder and coffee grounds can be composted.

•The information enclosed with the detergent applies for the disposal of unused cleaning

tablets, Clean solution and descaler.

Ensure functional capability!

Contact the FRANKE Service team for proper decommissioning and storage.

Have your coffee machine drained by your service technician and observe the storage conditions:

Storage temperatures: -10°C to 50°C

Humidity: max. 80%

If you plan to start using your machine again later, taking advantage of our service is essential.

The coffee machine must be maintained, installed and cleaned prior to drink preparation.

Proper coffee machine functioning cannot otherwise be ensured.

Long-term decommissioning and storage

Disposal

NOTICE

i

Schliessen

Pulverbehälter
ist fast leer!

Bitte Pulver füllen.

Schliessen

Bohnenbehälter
ist fast leer!

Personal informieren.

Troubleshooting

Page 67

The machine must be restarted in the event of serious errors. To
restart the machine, switch it off with the main switch, then switch
it on again after one minute.

Check the power supply if the machine fails to start.
Contact your service technician if the machine cannot be started or if
you are unable to rectify the error.

If the entire system is aff ected by an error, error messages will appear auto­matically.

Color code for error messages

System has limited
functionality.

System still fully func­tional.

Some or all resources
are locked.

Temporary interruption

TROUBLESHOOTING

Help is available from your machine in the event of problems. Events and information are displayed on the monitor
screen. If you are still unable to resolve the problem despite your best eff orts, please contact our Service department.

A Message with instructions for
your customer.

Self-service mode

A message with instructions.

Non-self-service mode

An error is displayed using
a colored corner in self­service mode.

An error is displayed using
a symbol highlighted with
a color in non-self-service
mode.

Elimination of machine errors

Troubleshooting

Page 68

Possible causes Possible solutions

Coffee tastes stale

Grind too coarse Select a finer grind (see p. 23)

Too little coffee Increase amount of coffee

Temperature too low Increase temperature

Coffee is too old

Bean hopper not locked correctly

Use fresh coffee

Check bean hopper locking mechanism (see p. 23)

Coffee tastes strange

Poor grind Contact customer service

Minimal coffee usage Pour a small amount of coffee beans into the bean hopper

Spoiled coffee beans Replace coffee beans

Residual cleaning solution Rinse the machine

Dirty cup Check dishwasher

Water (chlorine, hardness etc.) Have water quality checked

Coffee tastes bitter

Temperature too high Lower the coffee temperature

Grind too fine Select a coarser grind (see p. 23)

Coffee quantity too low Increase amount of coffee

Roast too dark Use lighter coffee roast

Coffee tastes sour

Temperature too low Increase coffee temperature
Roast too light Use darker coffee roast
Grind too coarse Select a finer grind (see p. 23)

Consistency of powder products

Viscous Use less powder, use more water

Watery Use more powder, use less water

Powder clumping or moist Clean and dry the powder system

Taste of powder products

Too sweet Use less powder, use more water

Not sweet enough Use more powder, use less water

Strange taste Clean the powder system

Help with problems concerning product quality

Page 69

Index

Configuration

. . . . . . . . . . . . . . . . . . . . 42

Menu tree

. . . . . . . . . . . . . . . . . . . . 42

Configuring

. . . . . . . . . . . . . . . . . . . . . 41

CounterS

. . . . . . . . . . . . . . . . . . . . . . . 50

Create direCtory StruCture

. . . . . . . . . . 53

Credit Mode

. . . . . . . . . . . . . . . . . . . . . 17

Cup warMer

. . . . . . . . . . . . . . . . . . . . . 14

CuStoM Mode

. . . . . . . . . . . . . . . . . . . . 16

D

daily CoMMiSSioning

. . . . . . . . . . . . . . . 21

data

baCking up

. . . . . . . . . . . . . . . . . . . . 61

loading

. . . . . . . . . . . . . . . . . . . . . . 61

data tranSfer

. . . . . . . . . . . . . . . . . . . . 52

date and tiMe

. . . . . . . . . . . . . . . . . 47, 48

deCoMMiSSioning

. . . . . . . . . . . . . . . . . . 63

long-terM

. . . . . . . . . . . . . . . . . . . . 64

teMporary

. . . . . . . . . . . . . . . . . . . . 63

deSCription of MaChine

. . . . . . . . . . . . . 11

a1000. . . . . . . . . . . . . . . . . . . . . . . 11

Cup warMer

. . . . . . . . . . . . . . . . . . . 14

flavor Station

. . . . . . . . . . . . . . . . . 14

operating interfaCe

. . . . . . . . . . . . . 15

operating ModeS

. . . . . . . . . . . . . . . . 15

payMent SySteM

. . . . . . . . . . . . . . . . 11

refrigeration unit

. . . . . . . . . . . . . . . 14

Care

. . . . . . . . . . . . . . . . . . . . . . . . . . 34

CaSh regiSter

. . . . . . . . . . . . . . . . . . . . 16

Sorting

. . . . . . . . . . . . . . . . . . . . . . 53

Cleaning

aCCeSSorieS

. . . . . . . . . . . . . . . . . . . 40

autoMatiC

. . . . . . . . . . . . . . . . . . . . 36

bean hopper

. . . . . . . . . . . . . . . . . . . 39

brewing unit

. . . . . . . . . . . . . . . . . . . 40

Milk Container

. . . . . . . . . . . . . . . . . 37

Milk hoSeS

. . . . . . . . . . . . . . . . . . . . 37

Monitor SCreen

. . . . . . . . . . . . . . . . 38

powder Container

. . . . . . . . . . . . . . . 39

reverSible adapter

. . . . . . . . . . . . . . 37

SteaM wand

. . . . . . . . . . . . . . . . . . . 40

Cleaning the bean hopper

. . . . . . . . . . . . 39

Cleaning the brewing unit

. . . . . . . . . . . 40

Cleaning the Milk Container

. . . . . . . . . . 37

Cleaning the Milk hoSeS

. . . . . . . . . . . . . 37

Cleaning the Monitor SCreen

. . . . . . . . . 38

Cleaning the SteaM wand

. . . . . . . . . 37, 40

CoMponentS

a1000. . . . . . . . . . . . . . . . . . . . . . . 12

add-on unitS

. . . . . . . . . . . . . . . . . . 14

Cup warMer

. . . . . . . . . . . . . . . . . . . 14

flavor Station

. . . . . . . . . . . . . . . . . 14

payMent SySteM

. . . . . . . . . . . . . . . . 14

refrigeration unit

. . . . . . . . . . . . . . . 13

Su12 . . . . . . . . . . . . . . . . . . . . . . . 13

5-Step Method

. . . . . . . . . . . . . . . . . . . 34

A

aCCeSSorieS

Cleaning

. . . . . . . . . . . . . . . . . . . . . 40

aCCeSS rightS

. . . . . . . . . . . . . . . . . . . . 49

add-on unitS

. . . . . . . . . . . . . . . . . . . . . 14

Cup warMer

. . . . . . . . . . . . . . . . . . . 14

flavor Station

. . . . . . . . . . . . . . . . . 14

refrigeration unit

. . . . . . . . . . . . . . . 14

adjuStable feet

. . . . . . . . . . . . . . . . . . . 19

advertiSing iMageS

. . . . . . . . . . . . . 53, 57

advertiSing venueS

Configuring

. . . . . . . . . . . . . . . . . . . 57

audioConfiguring

. . . . . . . . . . . . . . . . . 58

autoMatiC Cleaning

. . . . . . . . . . . . . . . . 36

autoSteaM

. . . . . . . . . . . . . . . . . . . . . . 33

B

baCking up data

. . . . . . . . . . . . . . . 53, 61

bean hopper

. . . . . . . . . . . . . . . . . . 11, 12

filling

. . . . . . . . . . . . . . . . . . . . . . . 22

eMptying

. . . . . . . . . . . . . . . . . . . . . 23

brewing unit

. . . . . . . . . . . . . . . . . . . . . 12

C

CapaCitieS

. . . . . . . . . . . . . . . . . . . . . . . 11

INDEX

Page 70

Index

MaintenanCe plan

. . . . . . . . . . . . . . . 35

Media

audio

. . . . . . . . . . . . . . . . . . . . . . . . 54

deleting

. . . . . . . . . . . . . . . . . . . . . . 55

loading

. . . . . . . . . . . . . . . . . . . . . . 55

produCt iMageS

. . . . . . . . . . . . . . . . 54

requireMentS

. . . . . . . . . . . . . . . . . . 54

SCreen Saver

. . . . . . . . . . . . . . . . . . 54

uSing

. . . . . . . . . . . . . . . . . . . . . . . . 56

video

. . . . . . . . . . . . . . . . . . . . . . . . 54

Menu eleMentS

. . . . . . . . . . . . . . . . . . . 15

Menu tree

. . . . . . . . . . . . . . . . . . . . . . . 42

Milk Container

. . . . . . . . . . . . . . . . . . . 13

filling

. . . . . . . . . . . . . . . . . . . . . . . 25

My advertiSing iMageS

. . . . . . . . . . . . . . 53

My iMageS

. . . . . . . . . . . . . . . . . . . . . . . 55

My produCt iMageS

. . . . . . . . . . . . . . . . 53

My SCreen Saver

. . . . . . . . . . . . . . . . . . 53

My SettingS

. . . . . . . . . . . . . . . . . . . . . 42

N

navigation

. . . . . . . . . . . . . . . . . . . . 7, 15

nutritional value inforMation

flavor

. . . . . . . . . . . . . . . . . . . . . . . 48

Milk

. . . . . . . . . . . . . . . . . . . . . . . . 48

nutritional value SettingS

diSplayS

. . . . . . . . . . . . . . . . . . . . . . 60

O

operating interfaCe

. . . . . . . . . . . . . . . . 15

energy Saver Mode

. . . . . . . . . . . . . . 15

navigation

. . . . . . . . . . . . . . . . . . . . 15

operating Mode

. . . . . . . . . . . . . . . . . . . 43

operating ModeS

. . . . . . . . . . . . . . . . . . 16

CaSh regiSter

. . . . . . . . . . . . . . . . . 16

inSpire Me

. . . . . . . . . . . . . . . . . . . . 16

folder StruCture

. . . . . . . . . . . . . . . . . 54

food reSidue

. . . . . . . . . . . . . . . . . . . . . . 5

G

groundS Container

. . . . . . . . . . . . . . . . 12

eMptying

. . . . . . . . . . . . . . . . . . . . . 24

H

height adjuStMent

. . . . . . . . . . . . . . . . . 11

hot water diSpenSer

. . . . . . . . . . . . . . . 11

I

identifiCation

. . . . . . . . . . . . . . . . . . . . . 9

iMage CarouSel

. . . . . . . . . . . . . . . . . . . 53

iMporting fpC

. . . . . . . . . . . . . . . . . . . 53

iMporting pkt

. . . . . . . . . . . . . . . . . . . . 53

individualization and data tranSfer

. . . . 51

individualization

date and tiMe

. . . . . . . . . . . . . . . . . . 47

language

. . . . . . . . . . . . . . . . . . . . . 43

initial CoMMiSSioning

. . . . . . . . . . . . . . . 21

inSpire Me

. . . . . . . . . . . . . . . . . . , 16, 16

inStallation

. . . . . . . . . . . . . . . . . . . . . 18

inStallation diMenSionS

. . . . . . . . . . . . . 19

l

language

. . . . . . . . . . . . . . . . . . . . . . . 43

languageS

Configuring

. . . . . . . . . . . . . . . . . . . 60

loading

. . . . . . . . . . . . . . . . . . . . . . . . 54

M

MaChine error

. . . . . . . . . . . . . . . . . . . 65

MaintenanCe

CounterS

. . . . . . . . . . . . . . . . . . . . . 50

diMenSionS

. . . . . . . . . . . . . . . . . . . . . . 19

diSplay

. . . . . . . . . . . . . . . . . . . . . . . . . 15

diSpoSal

. . . . . . . . . . . . . . . . . . . . . 63, 64

Coffee MaChine

. . . . . . . . . . . . . . . . . 64

ConSuMable MaterialS

. . . . . . . . . . . . 64

drinkS

aCtivating

. . . . . . . . . . . . . . . . . . . . 53

preparing

. . . . . . . . . . . . . . . . . . . . . 29

drip grid

. . . . . . . . . . . . . . . . . . . . 11, 12

drip tray

. . . . . . . . . . . . . . . . . . . . 11, 12

E

eleCtriCal ConneCtionS

. . . . . . . . . . . . . 18

eMpty

bean hopper

. . . . . . . . . . . . . . . . . . . 23

flavor Station

. . . . . . . . . . . . . . . . . 28

groundS Container

. . . . . . . . . . . . . . 24

powder Container

. . . . . . . . . . . . . . . 24

refrigeration unit

. . . . . . . . . . . . . . . 26

energy Saver Mode

. . . . . . . . . . . . . . . . 15

error MeSSageS

Color Code

. . . . . . . . . . . . . . . . . . . . 8

depiCtion

. . . . . . . . . . . . . . . . . . . . . . 8

F

filling

. . . . . . . . . . . . . . . . . . . . . . . . . 22

beanS

. . . . . . . . . . . . . . . . . . . . 22, 25

flavor Station

. . . . . . . . . . . . . . . . . 27

Milk

. . . . . . . . . . . . . . . . . . . . . . . . 25

powder

. . . . . . . . . . . . . . . . . . . . . . 22

refrigeration unit

. . . . . . . . . . . . . . . 25

Syrup

. . . . . . . . . . . . . . . . . . . . . . . . 27

flavor Station

. . . . . . . . . . . . . . . . . . . 14

eMptying

. . . . . . . . . . . . . . . . . . . . . 28

filling

. . . . . . . . . . . . . . . . . . . . . . . 27

preparing

. . . . . . . . . . . . . . . . . . . . . 28

Page 71

Index

tiMer

. . . . . . . . . . . . . . . . . . . . . . . 47, 48

trained perSonnel

. . . . . . . . . . . . . . . . . . 4

troubleShooting

. . . . . . . . . . . . . . . . . . 65

MaChine error

. . . . . . . . . . . . . . . . . 65

produCt quality

. . . . . . . . . . . . . . . . 65

type key

. . . . . . . . . . . . . . . . . . . . . . . . 10

type plate

. . . . . . . . . . . . . . . . . . . . . . . 10

U

uSb StiCk

. . . . . . . . . . . . . . . . . . . . . . . 54

ejeCt

. . . . . . . . . . . . . . . . . . . . . . . . 53

uSer interfaCe

. . . . . . . . . . . . . . . . . . . 15

V

video SCreen Saver

. . . . . . . . . . . . . . . . 53

W

water tank

external

. . . . . . . . . . . . . . . . . . . . . 12

wipe proteCtion

. . . . . . . . . . . . . . . . . . . 38

Y

your own Media

. . . . . . . . . . . . . . . . . . 54

audio

. . . . . . . . . . . . . . . . . . . . . . . . 54

loading

. . . . . . . . . . . . . . . . . . . . . . 55

requireMentS

. . . . . . . . . . . . . . . . . . 54

uSing

. . . . . . . . . . . . . . . . . . . . . . . . 56

video

. . . . . . . . . . . . . . . . . . . . . . . . 54

R

refrigeration unit

. . . . . . . . . . . . . . . . . 14

requireMentS

. . . . . . . . . . . . . . . . . . . . 54

reverSible adapter

. . . . . . . . . . . . . . . . 13

Cleaning

. . . . . . . . . . . . . . . . . . . . . 37

rinSing

Coffee MaChine

. . . . . . . . . . . . . . . . . 38

riSkS

. . . . . . . . . . . . . . . . . . . . . . . . . . . 4

S

Safety

. . . . . . . . . . . . . . . . . . . . . . . . . . 3

SCope of delivery

. . . . . . . . . . . . . . . . . . 9

SCreen Saver

. . . . . . . . . . . . . . . . . . . . 53

Configuring

. . . . . . . . . . . . . . . . . . . 56

Setting default valueS

. . . . . . . . . . . 53, 62

Setting the grind CoarSeneSS

. . . . . . . . . 23

Setting the MaChine

. . . . . . . . . . . . . . . . 42

Sort quiCk SeleCt

. . . . . . . . . . . . . . . . . 53

SteaM diSpenSer

. . . . . . . . . . . . . . . . . . 33

SteaM wand

. . . . . . . . . . . . . . . . . . . . . 11

Su12. . . . . . . . . . . . . . . . . . . . . . . . . . 14

SyMbolS

daShboard

. . . . . . . . . . . . . . . . . . . . . 7

navigation

. . . . . . . . . . . . . . . . . . . . . 7

operating inStruCtionS

. . . . . . . . . . . . 6

Software

. . . . . . . . . . . . . . . . . . . . . . 7

SwitChing language

. . . . . . . . . . . . . . 7

Syrup

filling

. . . . . . . . . . . . . . . . . . . . . . . 27

T

teChniCal data

. . . . . . . . . . . . . . . . . . . 18

add-on unitS

. . . . . . . . . . . . . . . . . . 20

Coffee MaChine

. . . . . . . . . . . . . . . . . 18

teMperatureS

. . . . . . . . . . . . . . . . . . . . 45

quiCk SeleCt

. . . . . . . . . . . . . . . . . . 16

operator panel

. . . . . . . . . . . . . . . . . . . 11

optionS

. . . . . . . . . . . . . . . . . . . . . . . . 11

outlet

. . . . . . . . . . . . . . . . . . . . . . . . . 11

height adjuStMent

. . . . . . . . . . . . . . . 11

P

payMent SySteM

. . . . . . . . . . . . . . . . . . . 14

powder Container

. . . . . . . . . . . . . . 11, 12

Cleaning

. . . . . . . . . . . . . . . . . . . . . 39

eMptying

. . . . . . . . . . . . . . . . . . . . . 24

filling

. . . . . . . . . . . . . . . . . . . . . . . 22

powder feed

. . . . . . . . . . . . . . . 11, 32, 32

preparationS

. . . . . . . . . . . . . . . . . . 18

prepare

flavor Station

. . . . . . . . . . . . . . . . . 28

preparing drinkS

CaSh regiSter

. . . . . . . . . . . . . . . . . 30

ground Coffee

. . . . . . . . . . . . . . . . . 32

inSpire Me

. . . . . . . . . . . . . . . . . . . . 31

quiCk SeleCt

. . . . . . . . . . . . . . . . . . 29

preparing the Milk SySteM

. . . . . . . . . . . 25

produCt iMageS

. . . . . . . . . . . . . . . . 53, 59

aSSign

. . . . . . . . . . . . . . . . . . . . . . . 59

produCt quality

. . . . . . . . . . . . . . . . . . 66

prograMMing

. . . . . . . . . . . . . . . . . . . . 41

proper uSe

. . . . . . . . . . . . . . . . . . . . . . . 3

a1000. . . . . . . . . . . . . . . . . . . . . . . . 3

Cup warMer

. . . . . . . . . . . . . . . . . . . . 3

flavor Station

. . . . . . . . . . . . . . . . . . 3

payMent SySteM

. . . . . . . . . . . . . . . . . 3

refrigeration unit

. . . . . . . . . . . . . . . . 3

Q

quiCk SeleCt

. . . . . . . . . . . . . . . . . . . . . 16

preparing drinkS

. . . . . . . . . . . . . . . . 29

Franke Kaffeemaschinen AG
Franke-Strasse 9
4663 Aarburg
Switzerland
Phone [phone]
www.franke.com

Your distribution partner:

Issued: 11.16/order number: 1C345953/revision 0