Franke A800, A800 FM User Manual

A800
ORIGINAL OPERATING INSTRUCTIONS
Coffee machine: FCS4050 - Refrigeration unit: FCS4053
Read the operating instructions and the chapter "For your safety" before operating the machine.
Keep the Operating Instructions with the machine and pass them along to the next user if the machine is sold or transferred to a third party.
Dear Customer,
Congratulations on your purchase of an A800. Thank you for your confidence in us.
The A800 is a powerful and space-saving coffee machine that adapts to your needs perfectly. The A800 will en­able you to offer high-quality coffee specialties rapidly and individually. Your customers will be impressed.
We hope you enjoy your coffee machine and that it brings you many satisfied customers.
Sincerely, Franke Kaffeemaschinen AG
Page 1
TABLE OF CONTENTS
for your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
proper use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
general safety concerns when using the a800. . . . . . . . . . . . . . 4
explanation of syMbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
syMbols froM the operating instructions . . . . . . . . . . . . . . . . . . 6
syMbols used in the software . . . . . . . . . . . . . . . . . . . . . . . . . . 7
depiction of error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
color code for error Messages . . . . . . . . . . . . . . . . . . . . . . . . 8
scope of delivery and identification . . . . . . . . . . . . . . . . . . . . . . . . 9
scope of delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
description of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
coffee Machine a800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
coMponents of the a800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
foaMMaster coMponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
add-on units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
the operating interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
overview of operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . 16
installation and technical data . . . . . . . . . . . . . . . . . . . . . . . . . . 18
coMMissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
initial coMMissioning of the a800 . . . . . . . . . . . . . . . . . . . . . . 21
daily coMMissioning of the a800 . . . . . . . . . . . . . . . . . . . . . . 21
filling and eMptying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
beans, powder and water . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
preparing drinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
preparing drinks with quick select . . . . . . . . . . . . . . . . . . . . . 27
preparing drinks with cash register . . . . . . . . . . . . . . . . . . . . 28
preparing drinks with inspire Me . . . . . . . . . . . . . . . . . . . . . . . 29
preparing drink with ground coffee . . . . . . . . . . . . . . . . . . . . . 30
steaM dispenser (autosteaM/autosteaM pro). . . . . . . . . . . . . . 31
Maintaining the a800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
introduction to the autoMatic cleaning . . . . . . . . . . . . . . . . . . 32
cleaning and Maintenance plan . . . . . . . . . . . . . . . . . . . . . . . . 33
rinsing the coffee Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
cleaning the Monitor screen . . . . . . . . . . . . . . . . . . . . . . . . . . 35
cleaning the bean hopper and powder container (weekly) . . . . . 36
clean the brewing unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
cleaning the accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
introduction to prograMMing . . . . . . . . . . . . . . . . . . . . . . . . . 38
"My settings" Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
"cleaning and Maintenance" Menu tree . . . . . . . . . . . . . . . . . . . 39
My settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
individualization and data transfer . . . . . . . . . . . . . . . . . . . . . . . 47
overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
individualization and data transfer . . . . . . . . . . . . . . . . . . . . . 48
individualization and data transfer Menu tree. . . . . . . . . . . . . . 49
requireMents of My iMage Material. . . . . . . . . . . . . . . . . . . . . . 50
necessary folder structure on the usb stick . . . . . . . . . . . . . 50
loading or clearing My iMages. . . . . . . . . . . . . . . . . . . . . . . . . 51
using My iMages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
decoMMissioning and disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
shut-down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
eliMinating Machine errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
help with probleMs concerning product quality . . . . . . . . . . . . 58
index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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FOR YOUR SAFETY
Both you and the coffee machine are important to us. Therefore, we would like to provide you with detailed safety information. For us, a high degree of safety goes without saying. Protect yourself against residual risks arising from the functions of the machine.
Proper use
The A800 is intended for the commercial preparation of drinks in food services, offices and similar environments. It is designed to process whole coffee beans, ground coffee, powder suitable for automatic devices and fresh milk.
The A800 is intended for the commercial preparation of drinks in accordance with these instructions and the technical data. The coffee machine is intended exclu­sively for operation in interior rooms.
Refrigeration unit (optional)
A refrigeration unit is to be used exclusively to keep milk cool while preparing coffee drinks with an A800 coffee machine.
Only use pre-cooled milk (2 - 5 °C or 36 - 41°F). Only use FRANKE clean solution. Other cleaning agents may leave residues in the milk system.
Cup warmer (optional)
The cup warmer is an optional add-on unit for your coffee machine. It is intended only for preheating coffee cups and glasses used when preparing drinks.
The cup warmer is not designed to dry dish towels or other cloths. It is not necessary to cover the cups to warm them.
Flavor Station (optional, only for A800 FM)
The Flavor Station is intended exclusively for the automatic convey­ance of syrups and other liquid aromas for the preparation of drinks.
The Flavor Station is not designed to pump more viscous fluids such as sauces (e.g. chocolate sauce).
Payment system (optional)
The payment system can be used for various methods of payment. Examples: coins, cards, or mobile payment systems.
The machine is not suitable:
• For use out of doors
• for the storage of alcoholic or explosive substances
Do you have any questions or problems that are not addressed in these instructions? Please do not hesitate to contact Customer Service or your service technician.
For your safety
Page 3
Important
General safety concerns when using the A800
!
Danger
For your safety
Page 4
•Do not operate the coffee machine or add-on units until you have completely read and understood these instructions.
•Do not use the machine:
•if you are not familiar with its functions.
•if the machine or the connection lines are damaged.
•if the machine has not been cleaned or filled as intended.
•The A800 is intended for use by trained personnel. Each op-
erator of the A800 must have read and understood the instruc­tions. This does not apply to its use in the self-service sector. Self-service machines must always be monitored to protect the users.
•Children under the age of 8years are not permitted to use the machine.
•Children or persons who are challenged with respect to physical, sensory or mental abili­ties must not use the machine except under supervision, nor must they play with the machine.
•Children are not permitted to carry out any cleaning on the machine.
• Have the machine serviced at regular intervals. Regular main­tenance will ensure the safe operation and high performance of the machine.
Risk of death by electrocution!
• Ensure that the power supply cable is not pinched and does not rub against sharp edges.
• Ensure that the machine and power supply cable are not near any hot surfaces such as gas or electric stoves or ovens.
• Never operate a machine that has been damaged or has a damaged power supply cable.
• If the machine power connection cable is damaged, it must be replaced by a power connection cable intended for that purpose.
• If the power connection cable is not permanently attached, contact the service technician.
• If the power connection cable is not permanently attached, order and use a new, original power connection cable. (See section: Original parts).
• If you suspect damage to the machine (for instance, a hot or burning odor), unplug the machine from the outlet and contact your service technician.
• Never open or attempt to repair the machine yourself. The machine contains electrically conductive parts.
• Do not make any modifications to the machine that are not described in the operating instructions.
• Have repairs on electrical parts carried out by service technicians using original spare parts.
• Have service work carried out by authorized persons only. Authorized persons can show the relevant qualification.
!
!
Warning
WARNUNG
!
!
VORSICHT
Caution
Risk of injury
Reaching into the machine may result in abrasions or crushing inju­ries from interior components.
•Only open the machine when daily work requires it (e.g. to clean the powder system or to empty the grounds container).
•Exercise care and caution when working in an open machine.
•Only service technicians should open the machine for any other
reason.
Risk of injury, eye injury and damage to the machine
Objects in the bean hopper,powder containeror grinder may splinter and be ejected, leading to damage to the machine or injury.
•Never put anything into the bean hopper, powder container or grinder.
Danger of burns
The coffee and milk dispensers, the hot water dispenser and the steam dispenser become hot.
•Do not touch the outlets or nozzles.
The surfaces of the cup warmer are hot.
•Do not touch these surfaces.
Risk of scalding!
During cleaning, hot water and steam are released repeatedly.
•Keep hands away from the outlets and nozzles during cleaning.
When drinks are dispensed, the products themselves pose a risk of scalding.
•Always be careful with hot drinks.
Danger from spoiled food residue
If the machine is not cleaned regularly, milk and coffee residue may accumulate in the machine, clog the outlets or find its way into drinks.
•Clean the coffee machine and add-on units at least once a day.
•Read the chapter "Care of the A800".
Risk of contamination
When the machine is not in use for extended periods, residue may accumulate.
•Rinse the coffee machine before initial use and when not in use for extended periods (more than 2 days).
!
!
Caution
Danger of irritation with cleaning agents
Cleaning tablets and descaler can lead to irritations.
•Observe the information enclosed with the cleaning agent.
•Observe the notes on the machine during the cleaning process.
•Avoid contact with skin or eyes.
•Wash your hands before your breaks and once you have completed your tasks.
HINWEISE
NOTE
Damage from water jets
The coffee machine is not protected against water jets.
•Avoid using water jets for cleaning and do not use high-pressure cleaners.
Damage to the coffee machine
•Set the machine up out of the reach of children.
•Do not expose the machine to the elements, such as rain, frost or direct sunlight.
Danger of tripping over the power supply cable
•Never let the power supply cable hang loose.
Blockage in the powder system caused by incorrect raw materials
•Ensure that the powder and beans are poured into the correct containers. Observe the machine equipment.
For your safety
Page 5
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EXPLANATION OF SYMBOLS
So that you can get the most out of your A800, we would like to familiarize you with the symbols used in the Operating Instructions and software. For us, thorough information and open communication go without saying.
Symbols from the Operating Instructions
Danger
!
!
Warning
!
Caution
NOTE
DANGER indicates potentially life­threatening danger or grave injury.
WARNING indicates risk of injury.
CAUTION directs your attention to a danger of minor injuries.
NOTE makes you aware of the risk of damaging the machine.
Clean components with the five-step method (see p. 32, 5-step method for
removable parts).
4
4
01
01
This symbol indicates tips, short­cuts and additional information.
Describes and illustrates an operating step that you must perform.
Steps on a colored background are optional. They must be performed depending on the model of your machine.
Symbols used in the software
Symbols on the dashboard
Symbol Name Description
Franke Call up Maintenance level
Servicing/Cleaning Machine must be cleaned and/or serviced
Milk Milk container is empty or not installed correctly
Coff ee bean Bean hopper is empty or not installed correctly
Grounds container Grounds container must be emptied
Product
Brightness Set brightness
Info
Inactive
Standby Switch the machine to standby
Navigating
Symbol Name Description
Cancel button Cancel preparation
Start button Start preparation
 
Page backwards/forwards Scroll through menus with multiple pages.
Service/Confi guration/
Administration
Double product Prepare double drink quantity (double dispensing)
Cold milk
Decaff einated coff ee Selection button for decaff einated coff ee
Explanation of symbols
Page 7
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Depiction of error messages
Highlighted products cannot be prepared. The illuminated symbol on the dashboard takes you to the error message.
Highlighted products cannot be prepared. The banderole in the corner takes you to the error message.
If the entire system is aff ected by an error, then the
Tür off en
Personal informieren.
error message will appear automatically.
Explanation of symbols
Page 8
Schliessen
Color code for error messages
Temporary interruption.
System still fully functional.
If a symbol is illuminated on the dashboard, tapping on the symbol will display additional information and instructions.
Refer to the Troubleshooting chapter for help if an error occurs. System has limited functionality.
Some or all resources are locked.
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SCOPE OF DELIVERY AND IDENTIFICATION
The A800 is a powerful coff ee machine. Its modern operating concept will help you keep your cool in any situation. Listed below are ways to identify your machine and what is included in the standard delivery.
Scope of delivery
Designation Item no.
A800
The confi guration of your coff ee machine may diff er from that shown in the instructions. Additional accessories may be obtained directly from your retailer or from FRANKE Kaff eemaschinen AG in Aarburg, Switzerland.
A600
ORIGINALBETRIEBSANLEITUNG
Kaffeemaschine: FCS4043 - Kühleinheit: FCS4048Kaffeemaschine: FCS4043 - Kühleinheit: FCS4048
Lesen Sie die Betriebsanleitung und das Kapitel «Zu Ihrer Sicherheit», bevor Sie an der Maschine arbeiten. Bewahren Sie die Betriebsanleitung bei der Maschine auf.
Cleaning tablets
(100 pcs.) BK328400
Clean solution 1L301219
Cleaning brushes 1L301376
Cleaning brush 1L301160
Microfi ber cloth 1H325974
Key for grind coarseness adjustment 1N330253
Key for Neoperl jet regulator 1H327863
USB stick (4 GB) 1H329064
Original Operating Instructions 1C345726
Scope of delivery and identifi cation
Page 9
Identifi cation
Position of type plates
Scope of delivery and identifi cation
Page 10
The type plate is located to the right of the grounds container on the right interior wall of the machine.
The type plate for the SU05 is located in the cooling room.
Type key
A800 Coff ee machine (fully automatic device)
A800 FM A800 with FoamMaster (cold and hot milk, cold and
hot milk foam)
3G Number of grinders (max. 3)
2P Number of powder containers (max. 2)
H1 Hot water
FSA800 SU05 (optional)
The type plate for the Flavor Sta­tion is located in the interior.
CW
The type plate for the cup warmer is located on the inner side of the device at the lower left.
Add-on unitsCoff ee machine A800 (FCS4050)
SU05, SU12 Refrigeration unti
1 C 1M 1 coff ee machine, 1 milk type
CW Cup warmer
AC Payment device
FS Flavor Station
S1 Steam wand
S2 Autosteam
S3 Autosteam Pro
DESCRIPTION OF MACHINE
Congratulations on selecting the A800 for the single-serve coff ee experience you have been waiting for. Here you will get to know the components of your coff ee machine and learn more about its functions and options.
Coff ee machine A800
Introduction
The A800 coff ee machine has numerous options. To give you an over­view of your machine, a sample confi guration is illustrated below. Please note that your coff ee machine may look diff erent from the confi guration shown here.
Bean hopper
Lock and
unlocking button
for the front door
Hot water outlet
Cup sensor (optional)
Powder lid
Powder container
Operator panel
Outlet with automatic height setting
Steam wand
(optional)
Description of machine
Drip tray with drip grid
(permanently attached)
Page 11
Components of the A800
Powder container
Drip tray with drip grid (permanently attached)
Bean hopper
Brewing unit
Description of machine
Page 12
Grounds container
Fixed water connection External water tank (optional)
Components of the refrigeration unit (SU05)
Milk container
Keys
Temperature display
Main switch
Cleaning container
Description of machine
Page 13
Add-on units
Refrigeration unit
You can connect the refrigeration unit directly to the A800 to make sure the milk for your coffee beverages stays fresh.
Additional refrigeration units available for the A800:
•SU12/SU12 Twin with 12 l milk container / 2 x 4.5 l milk containers for connecting 2 coffee machines
•UT12/UT12 Twin under-counter refrigeration unit with 12 l milk container/2 x 4.5 l milk containers for con­necting 2 coffee machines
•SU05 with 5 l milk container
•UC05 base refrigeration unit with 5 l milk container
•KE200 with 4 l milk container
•Chill & Cup with 5 l milk container and cup warmer
Cup warmer (optional)
To enjoy coffee at its best, you need pre­heated cups. The cup warmer fits perfectly on your A800.
Description of machine
Page 14
Flavor Station (optional)
Our Flavor Station is available to you as an option for unusual creations. You can use the Flavor Station to extend your offerings with up to three different flavors.
Payment system (option)
For recording payment data.
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The operating interface
Menu elements of the operating interface, using Quick Select as an example
The FRANKE button is used to switch between Maintenance level and Product level.
Scroll forwards/backwards.
Navigation
To select an option, tap on the respective fi eld.
For scrolling, press the arrow keys on the right-hand and left­hand sides of the screen.
Switching to Energy saver mode
01 02
4
Switch to Maintenance level.
Select Standby button and confi rm.
To fi nish Energy saver mode, tap on the operating interface.
Description of machine
Page 15
Overview of operating modes
Description of machine
Page 16
Cash Register
Non-self-service
Cash Register is the operating mode
for non-self-service utilization. While your coff ee machine is preparing a product, you can already add ad­ditional orders.
Structure of the operating interface:
•Level 1: Product selection, up to 5 pages Column with the possible options, the production status and the waiting list
•Level 2: 4, 9 or 16 product buttons per page
Quick Select
(optional with Credit Mode)
Self-service
The Quick Select operating mode is the standard setting for self-service. Once your customer has selected a drink, he can adapt it in the second step if product options are activated.
Structure of the operating interface:
•Level 1: Product selection, up to 5 pages
•Level 2: Drink Selection status, 6, 12 or 20 product buttons per page, select product options, start preparation (if activated)
Custom mode
(Quick Select)
Self-service
The Custom Mode mode is the single­cup setting for the self-service sector. Once your customer has selected a drink, he can adapt it in the second step if product options are activated.
Structure of the operating interface:
•Level 1: Product selection, up to 5 pages
•Level 2: Drink Selection status; 6, 12 or 20 product buttons; select product options, start prepa­ration (if activated)
Inspire Me
Self-service
The Inspire Me operating mode is par­ticularly suitable for self-service. It inspires your customers to fi nd the perfect drink for themselves.
Structure of the operating interface:
•Level 1: up to 6 menu cards with prefi ltered selection
•Level 2: up to 5 pages per menu card
•Level 3: 6 or 12 product buttons per page
Individual adaptations:
•Display: 2x2, 3x3 or 4x4 products per page
•Depiction: photo-realistic, drawn
Individual adaptations:
•Display: 2x3, 3x4 or 4x5 products per page
•Activate Credit Mode
•Customer-specifi c positioning of bever-
ages
Individual adaptations:
•Display: 2x3, 3x4 or 4x5 products per page
•Activate Credit Mode
•Customer-specifi c positioning of
beverages
•Activate customer-specifi c images
Individual adaptations:
•Customer-specifi c positioning of beverages
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Cash Register - product selection
Quick Select - product selection
The suitable operation mode is dependent on the utilization of your coff ee machine, your prod­uct range and the preferences of your customers. Your Service technician will be happy to help you set the appro­priate operating mode.
Custom Mode - product selection
Inspire Me - Menu cards
Product selection
Credit Mode in the Quick Select operating mode
Credit: 6.00 CHF
Milk coff ee
4.00 CHF
5.50 CHF
Macchiato
5.00 CHF
Milk coff ee Vanilla
4.50 CHF
•In the Drink Selection status, you cannot add any drink options with the Credit Mode con- fi guration.
•You can activate Credit Mode in the My Settings menu under 1 Set Machine, 1.5 Payment. Select Activate payment.
Ristretto
3.00 CHF
5.50 CHF
Macchiato Vanilla
Macchiato Caramel
Display:
•Product prices
•Credit
•Missing credit
Status Drink Selection (if activated)
Function:
•Product preview
•Display product options
•Start preparation
Description of machine
Page 17
INSTALLATION AND TECHNICAL DATA
Your A800 must be properly installed so that you can operate it correctly – your service technician will gladly do that for you. You'll have to take care of a few things first. You'll find the requirements for problem-free enjoyment of your coffee machine here.
Preparations
•The power connection for the coffee machine must be protected by a ground fault circuit interrupter (FI).
•Each terminal of the power supply must be able to be interrupted by a switch.
•The fixed water connection must have a water shut-off with a check valve and filter
that can be inspected and must meet the requirements of the technical data.
•The fixed water connection to your coffee machine must be done using the hose set that is supplied with it. Do not use any other water hoses that happen to be present.
Installation
You must have completed these preparations before one of our Service technicians can install the coffee machine for you. Your Service technician will install your coffee machine and carry out the initial com­missioning. The technician will walk you through the basic functions.
Capacities in accordance with DIN 18873-2
Hourly capacity
Cups/h (double dispensing)
Espresso 160 160
Café crème 130 130
Americano / Long Black 130 130
Brewed coffee 130 130
Cappuccino - 160
Latte macchiato - 130
Hot chocolate 140 140
Hot water (200ml) 200 200
A800 2-step A800 FM
A800 technical data (FCS4050)
Bean hopper 1.2 kg per grinder
Powder container 1.2 kg (may differ from this, depending on the powder used)
Grounds container 60-110 cakes, depending on the grind quantity (optional: coffee ground chute)
Boiler Coffee: 0.9 l; 2.5 kW (at 230V); 800kPa operating pressure (8bar)
Hot water: 0.9 l; 2.5 kW (at 230V) 800kPa operating pressure (8bar)
Steam: 0.9 l; 2.5kW (at 230V); 100kPa operating pressure (1bar)
Noise emission < 70dB
Weight Approx. 58 kg without packaging; Approx. 64 kg with packaging
Fixed water connection G 3/8" outside thread
Water pipeline pressure 36 – 800kPa (0.36 – 8.0 bar)
Water shut-off With check valve and filter
Water hardness Max. 70mg CaO/1 l water (7 dH, 13 °fH)
Ideal pH value 7
Funnel d = 50mm (2") with siphon
Drain line dmin = 1"
Ambient conditions Humidity: max. 80%
Ambient temperature: 10 - 32 ° C
Mains connection
cable order number
Electrical connection
(see type plate)
EU 380 – 415 V/50 –60 Hz3L N PE6.7 kW – 7.9 kW
220 – 240 V/50 –60 Hz1L N PE2.6 kW – 3.0 kW
220 – 240 V/50 –60 Hz1L N PE4.4 kW – 5.2 kW
220 – 240 V/50 –60 Hz3L PE 5.6 kW – 7.9 kW
USA 220 – 240 V/ 60 Hz 2L PE 4.5 kW – 6.3 kW 1T310650
JP 200 - 220 V / 50 –60 Hz 2L PE 4.5 - 6.3 kW
200 - 220 V / 50 –60 Hz 3L PE 6.8 - 9.6 kW
China 380 V/ 50 Hz 3L NPE6.7 kW 1T310484
1T310484
1T311777
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