Read the operating instructions and the chapter "For your safety"
before operating the machine.
Keep the Operating Instructions with the machine and pass them
along to the next user if the machine is sold or transferred to a
third party.
Dear Customer,
Congratulations on your purchase of an A800. Thank you for your confidence in us.
The A800 is a powerful and space-saving coffee machine that adapts to your needs perfectly. The A800 will enable you to offer high-quality coffee specialties rapidly and individually. Your customers will be impressed.
We hope you enjoy your coffee machine and that it brings you many satisfied customers.
Both you and the coffee machine are important to us. Therefore, we would like to provide
you with detailed safety information. For us, a high degree of safety goes without saying.
Protect yourself against residual risks arising from the functions of the machine.
Proper use
The A800 is intended for the commercial preparation of drinks in food services,
offices and similar environments. It is designed to process whole coffee beans,
ground coffee, powder suitable for automatic devices and fresh milk.
The A800 is intended for the commercial preparation of drinks in accordance with
these instructions and the technical data. The coffee machine is intended exclusively for operation in interior rooms.
Refrigeration unit (optional)
A refrigeration unit is to be used exclusively to keep milk cool while
preparing coffee drinks with an A800 coffee machine.
Only use pre-cooled milk (2 - 5 °C or 36 - 41°F). Only use FRANKE
clean solution. Other cleaning agents may leave residues in the milk
system.
Cup warmer (optional)
The cup warmer is an optional add-on unit for your coffee machine.
It is intended only for preheating coffee cups and glasses used when
preparing drinks.
The cup warmer is not designed to dry dish towels or other cloths. It
is not necessary to cover the cups to warm them.
Flavor Station (optional, only for A800 FM)
The Flavor Station is intended exclusively for the automatic conveyance of syrups and other liquid aromas for the preparation of drinks.
The Flavor Station is not designed to pump more viscous fluids such
as sauces (e.g. chocolate sauce).
Payment system (optional)
The payment system can be used for various methods of payment.
Examples: coins, cards, or mobile payment systems.
The machine is not suitable:
• For use out of doors
• for the storage of alcoholic or explosive substances
Do you have any questions or
problems that are not addressed
in these instructions? Please do
not hesitate to contact Customer
Service or your service technician.
For your safety
Page 3
Important
General safety concerns when using the A800
!
Danger
For your safety
Page 4
•Do not operate the coffee machine or add-on units until you
have completely read and understood these instructions.
•Do not use the machine:
•if you are not familiar with its functions.
•if the machine or the connection lines are damaged.
•if the machine has not been cleaned or filled as intended.
•The A800 is intended for use by trained personnel. Each op-
erator of the A800 must have read and understood the instructions. This does not apply to its use in the self-service sector.
Self-service machines must always be monitored to protect
the users.
•Children under the age of 8years are not
permitted to use the machine.
•Children or persons who are challenged with
respect to physical, sensory or mental abilities must not use the machine except under
supervision, nor must they play with the
machine.
•Children are not permitted to carry out any
cleaning on the machine.
• Have the machine serviced at regular intervals. Regular maintenance will ensure the safe operation and high performance
of the machine.
Risk of death by electrocution!
• Ensure that the power supply cable is not pinched and does not rub
against sharp edges.
• Ensure that the machine and power supply cable are not near any hot
surfaces such as gas or electric stoves or ovens.
• Never operate a machine that has been damaged or has a damaged
power supply cable.
• If the machine power connection cable is damaged, it must be replaced
by a power connection cable intended for that purpose.
• If the power connection cable is not permanently attached, contact
the service technician.
• If the power connection cable is not permanently attached, order
and use a new, original power connection cable. (See section:
Original parts).
• If you suspect damage to the machine (for instance, a hot or burning
odor), unplug the machine from the outlet and contact your service
technician.
• Never open or attempt to repair the machine yourself. The machine
contains electrically conductive parts.
• Do not make any modifications to the machine that are not described
in the operating instructions.
• Have repairs on electrical parts carried out by service technicians using
original spare parts.
• Have service work carried out by authorized persons only. Authorized
persons can show the relevant qualification.
!
!
Warning
WARNUNG
!
!
VORSICHT
Caution
Risk of injury
Reaching into the machine may result in abrasions or crushing injuries from interior components.
•Only open the machine when daily work requires it (e.g. to clean
the powder system or to empty the grounds container).
•Exercise care and caution when working in an open machine.
•Only service technicians should open the machine for any other
reason.
Risk of injury, eye injury and damage to the machine
Objects in the bean hopper,powder containeror grinder may splinter
and be ejected, leading to damage to the machine or injury.
•Never put anything into the bean hopper, powder container or
grinder.
Danger of burns
The coffee and milk dispensers, the hot water dispenser and the
steam dispenser become hot.
•Do not touch the outlets or nozzles.
The surfaces of the cup warmer are hot.
•Do not touch these surfaces.
Risk of scalding!
During cleaning, hot water and steam are released repeatedly.
•Keep hands away from the outlets and nozzles during cleaning.
When drinks are dispensed, the products themselves pose a risk of
scalding.
•Always be careful with hot drinks.
Danger from spoiled food residue
If the machine is not cleaned regularly, milk and coffee residue may accumulate in the machine, clog the
outlets or find its way into drinks.
•Clean the coffee machine and add-on units at least once a day.
•Read the chapter "Care of the A800".
Risk of contamination
When the machine is not in use for extended periods, residue may accumulate.
•Rinse the coffee machine before initial use and when not in use for extended periods (more than 2
days).
!
!
Caution
Danger of irritation with cleaning agents
Cleaning tablets and descaler can lead to irritations.
•Observe the information enclosed with the cleaning agent.
•Observe the notes on the machine during the cleaning process.
•Avoid contact with skin or eyes.
•Wash your hands before your breaks and once you have completed your tasks.
HINWEISE
NOTE
Damage from water jets
The coffee machine is not protected against water jets.
•Avoid using water jets for cleaning and do not use high-pressure cleaners.
Damage to the coffee machine
•Set the machine up out of the reach of children.
•Do not expose the machine to the elements, such as rain, frost or direct sunlight.
Danger of tripping over the power supply cable
•Never let the power supply cable hang loose.
Blockage in the powder system caused by incorrect raw materials
•Ensure that the powder and beans are poured into the correct containers. Observe the machine
equipment.
For your safety
Page 5
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EXPLANATION OF SYMBOLS
So that you can get the most out of your A800, we would like to familiarize you with the symbols used in the
Operating Instructions and software. For us, thorough information and open communication go without saying.
Symbols from the Operating Instructions
Danger
!
!
Warning
!
Caution
NOTE
DANGER indicates potentially lifethreatening danger or grave injury.
WARNING indicates risk of injury.
CAUTION directs your attention to a
danger of minor injuries.
NOTE makes you aware of the risk of
damaging the machine.
Clean components with the five-step
method (see p. 32, 5-step method for
removable parts).
4
4
01
01
This symbol indicates tips, shortcuts and additional information.
Describes and illustrates an
operating step that you must
perform.
Steps on a colored background
are optional. They must be
performed depending on the
model of your machine.
Symbols used in the software
Symbols on the dashboard
SymbolNameDescription
FrankeCall up Maintenance level
Servicing/CleaningMachine must be cleaned and/or serviced
MilkMilk container is empty or not installed correctly
Coff ee beanBean hopper is empty or not installed correctly
Grounds containerGrounds container must be emptied
Product
BrightnessSet brightness
Info
Inactive
StandbySwitch the machine to standby
Navigating
SymbolNameDescription
Cancel buttonCancel preparation
Start buttonStart preparation
Page backwards/forwards Scroll through menus with multiple pages.
Decaff einated coff eeSelection button for decaff einated coff ee
Explanation of symbols
Page 7
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Depiction of error messages
Highlighted products cannot be prepared.
The illuminated symbol on the dashboard takes you
to the error message.
Highlighted products cannot be prepared.
The banderole in the corner takes you to the error
message.
If the entire system is aff ected by an error, then the
Tür off en
Personal informieren.
error message will appear automatically.
Explanation of symbols
Page 8
Schliessen
Color code for error messages
Temporary interruption.
System still fully functional.
If a symbol is illuminated on the dashboard, tapping on the symbol will
display additional information and instructions.
Refer to the Troubleshooting chapter for help if an error occurs.
System has limited
functionality.
Some or all resources are
locked.
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SCOPE OF DELIVERY AND IDENTIFICATION
The A800 is a powerful coff ee machine. Its modern operating concept will help you keep your cool in any situation.
Listed below are ways to identify your machine and what is included in the standard delivery.
Scope of delivery
DesignationItem no.
A800
The confi guration of your coff ee machine may diff er from that shown
in the instructions. Additional accessories may be obtained directly
from your retailer or from FRANKE Kaff eemaschinen AG in Aarburg,
Switzerland.
Lesen Sie die Betriebsanleitung und das Kapitel
«Zu Ihrer Sicherheit», bevor Sie an der Maschine
arbeiten. Bewahren Sie die Betriebsanleitung bei
der Maschine auf.
Cleaning tablets
(100 pcs.)BK328400
Clean solution1L301219
Cleaning brushes1L301376
Cleaning brush1L301160
Microfi ber cloth1H325974
Key for grind coarseness adjustment1N330253
Key for Neoperl jet regulator1H327863
USB stick (4 GB)1H329064
Original Operating Instructions1C345726
Scope of delivery and identifi cation
Page 9
Identifi cation
Position of type plates
Scope of delivery and identifi cation
Page 10
The type plate is located to the
right of the grounds container
on the right interior wall of the
machine.
The type plate for the SU05 is
located in the cooling room.
Type key
A800Coff ee machine (fully automatic device)
A800 FMA800 with FoamMaster (cold and hot milk, cold and
hot milk foam)
3GNumber of grinders (max. 3)
2PNumber of powder containers (max. 2)
H1Hot water
FSA800SU05 (optional)
The type plate for the Flavor Station is located in the interior.
CW
The type plate for the cup warmer
is located on the inner side of the
device at the lower left.
Add-on unitsCoff ee machine A800 (FCS4050)
SU05, SU12 Refrigeration unti
1 C 1M1 coff ee machine, 1 milk type
CWCup warmer
ACPayment device
FSFlavor Station
S1Steam wand
S2Autosteam
S3Autosteam Pro
DESCRIPTION OF MACHINE
Congratulations on selecting the A800 for the single-serve coff ee experience you have been waiting for. Here
you will get to know the components of your coff ee machine and learn more about its functions and options.
Coff ee machine A800
Introduction
The A800 coff ee machine has numerous options. To give you an overview of your machine, a sample confi guration is illustrated below.
Please note that your coff ee machine may look diff erent from the
confi guration shown here.
Bean hopper
Lock and
unlocking button
for thefront door
Hot water outlet
Cup sensor(optional)
Powder lid
Powder container
Operator panel
Outlet with automatic
height setting
Steam wand
(optional)
Description of machine
Drip tray with drip grid
(permanently attached)
Page 11
Components of the A800
Powder container
Drip tray with drip grid (permanently
attached)
Bean hopper
Brewing unit
Description of machine
Page 12
Grounds container
Fixed water connection External water tank (optional)
Components of the refrigeration unit (SU05)
Milk container
Keys
Temperature display
Main switch
Cleaning container
Description of machine
Page 13
Add-on units
Refrigeration unit
You can connect the refrigeration unit directly to the A800
to make sure the milk for your coffee beverages stays fresh.
Additional refrigeration units available for the A800:
•SU12/SU12 Twin with 12 l milk container / 2 x 4.5 l
milk containers for connecting 2 coffee machines
•UT12/UT12 Twin under-counter refrigeration unit with
12 l milk container/2 x 4.5 l milk containers for connecting 2 coffee machines
•SU05 with 5 l milk container
•UC05 base refrigeration unit with 5 l milk container
•KE200 with 4 l milk container
•Chill & Cup with 5 l milk container and cup warmer
Cup warmer (optional)
To enjoy coffee at its best, you need preheated cups. The cup warmer fits perfectly on
your A800.
Description of machine
Page 14
Flavor Station (optional)
Our Flavor Station is available to you as an option for
unusual creations. You can use the Flavor Station to extend
your offerings with up to three different flavors.
Payment system (option)
For recording payment data.
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The operating interface
Menu elements of the operating interface, using Quick Select as an example
The FRANKE button is used to
switch between Maintenance
level and Product level.
Scroll forwards/backwards.
Navigation
To select an option, tap on the
respective fi eld.
For scrolling, press the arrow
keys on the right-hand and lefthand sides of the screen.
Switching to Energy saver mode
0102
4
Switch to Maintenance level.
Select Standby button and
confi rm.
To fi nish Energy saver mode,
tap on the operating interface.
Description of machine
Page 15
Overview of operating modes
Description of machine
Page 16
Cash Register
Non-self-service
Cash Register is the operating mode
for non-self-service utilization.
While your coff ee machine is preparing
a product, you can already add additional orders.
Structure of the operating interface:
•Level 1: Product selection, up to
5 pages Column with the possible
options, the production status and
the waiting list
•Level 2: 4, 9 or 16 product buttons
per page
Quick Select
(optional with Credit Mode)
Self-service
The Quick Select operating mode is the
standard setting for self-service.
Once your customer has selected a
drink, he can adapt it in the second
step if product options are activated.
Structure of the operating interface:
•Level 1: Product selection, up to 5
pages
•Level 2: Drink Selection status,
6, 12 or 20 product buttons per
page, select product options, start
preparation (if activated)
Custom mode
(Quick Select)
Self-service
The Custom Mode mode is the singlecup setting for the self-service sector.
Once your customer has selected a
drink, he can adapt it in the second
step if product options are activated.
The Inspire Me operating mode is particularly suitable for self-service.
It inspires your customers to fi nd the
perfect drink for themselves.
Structure of the operating interface:
•Level 1: up to 6 menu cards with
prefi ltered selection
•Level 2: up to 5 pages per menu
card
•Level 3: 6 or 12 product buttons
per page
Individual adaptations:
•Display: 2x2, 3x3 or 4x4 products per
page
•Depiction: photo-realistic, drawn
Individual adaptations:
•Display: 2x3, 3x4 or 4x5 products per
page
•Activate Credit Mode
•Customer-specifi c positioning of bever-
ages
Individual adaptations:
•Display: 2x3, 3x4 or 4x5 products per
page
•Activate Credit Mode
•Customer-specifi c positioning of
beverages
•Activate customer-specifi c images
Individual adaptations:
•Customer-specifi c positioning of
beverages
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Cash Register - product selection
Quick Select - product selection
The suitable operation mode is
dependent on the utilization of
your coff ee machine, your product range and the preferences of
your customers.
Your Service technician will be
happy to help you set the appropriate operating mode.
Custom Mode - product selection
Inspire Me - Menu cards
Product selection
Credit Mode in the Quick Select operating mode
Credit: 6.00 CHF
Milk coff ee
4.00 CHF
5.50 CHF
Macchiato
5.00 CHF
Milk coff ee Vanilla
4.50 CHF
•In the Drink Selection status, you cannot add any drink options with the Credit Mode con-
fi guration.
•You can activate Credit Mode in the My Settings menu under 1 Set Machine, 1.5 Payment.
Select Activate payment.
Ristretto
3.00 CHF
5.50 CHF
Macchiato Vanilla
Macchiato Caramel
Display:
•Product prices
•Credit
•Missing credit
Status Drink Selection (if activated)
Function:
•Product preview
•Display product options
•Start preparation
Description of machine
Page 17
INSTALLATION AND TECHNICAL DATA
Your A800 must be properly installed so that you can operate it correctly – your service technician
will gladly do that for you. You'll have to take care of a few things first. You'll find the requirements
for problem-free enjoyment of your coffee machine here.
Preparations
•The power connection for the coffee machine must be protected by a ground fault
circuit interrupter (FI).
•Each terminal of the power supply must be able to be interrupted by a switch.
•The fixed water connection must have a water shut-off with a check valve and filter
that can be inspected and must meet the requirements of the technical data.
•The fixed water connection to your coffee machine must be done using the hose
set that is supplied with it. Do not use any other water hoses that happen to be
present.
Installation
You must have completed these preparations before one of our Service technicians
can install the coffee machine for you.
Your Service technician will install your coffee machine and carry out the initial commissioning. The technician will walk you through the basic functions.
Capacities in accordance with DIN 18873-2
Hourly capacity
Cups/h (double dispensing)
Espresso 160160
Café crème130130
Americano / Long Black130130
Brewed coffee130130
Cappuccino-160
Latte macchiato-130
Hot chocolate140140
Hot water (200ml)200200
A800 2-stepA800 FM
A800 technical data (FCS4050)
Bean hopper1.2 kg per grinder
Powder container1.2 kg (may differ from this, depending on the powder used)
Grounds container60-110 cakes, depending on the grind quantity (optional: coffee ground chute)