Foxtel iQ User's Guide

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User Guide

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Contents

Welcome to FOXTEL iQ .......................................... 5

The FOXTEL iQ ................................................................ 5

Updates to the FOXTEL iQ ............................................5

Getting in touch with FOXTEL ...................................... 5

For the safety ....................................................... 6

Getting Started .................................................... 7

Switching the FOXTEL iQ on and off ...........................7

Changing channel ......................................................... 7

Blocked channels .................................................... 7

Changing the volume .................................................. 7

What is the FOXTEL Guide? .......................................... 8

Using the remote control with the FOXTEL Guide .........9

Using the remote control to record

and watch programmes ............................................ 10

Using the i-search banner ......................................... 11

Displaying the i-search banner ............................11

Watching a programme ....................................... 12

Instantly recording a programme........................ 12

Setting a reminder ................................................ 12

Displaying the i-box ...................................................13

What are Closed Captions? ................................... 13

Codes and symbols ..............................................13

Using Live Pause ........................................................15

Using Instant Rewind .................................................17

FOXTEL Guide ...................................................... 18

TV Guide ......................................................................18

Finding a programme ........................................... 19

Search Programmes..............................................20

Channel View ........................................................24

Favourites...............................................................25

Choosing a programme to watch

or set a reminder for ............................................ 26

Choosing a programme to record .......................26

ON DEMAND ........................................................ 27

Purchasing a FOXTEL Box Ofﬁce title ................... 29

Personal Planner ................................................ 31

Search.....................................................................33

The FOXTEL iQ’s disk space ...................................34

Schedule changes ................................................. 34

Using Series Link ................................................... 34

Deleting a programme from

the Personal Planner ............................................35

Watching a programme when you

see the reminder .................................................. 36

Reminder clashes .................................................. 37

Recording programmes ...................................... 38

Using the FOXTEL iQ while you are

recording a programme. ......................................39

Recording clashes ................................................. 40

Disk space warning ............................................... 42

Custom record and link .............................................. 43

Watching recordings ........................................... 45

Instant playback .................................................... 46

Playback symbol ...................................................46

Playback indicator .................................................46

During playback ....................................................46

Watching recordings of restricted programmes

or blocked channels .............................................. 47

Using Bookmarks ..................................................48

Playlist ............................................................... 49

Using a Playlist ...........................................................49

Creating a Playlist .................................................49

Playing out the Playlist ......................................... 49

Active ................................................................. 51

Setup.................................................................. 52

Using the Setup banner .............................................52

Using the Setup screens ............................................54

Changing the Parental Control settings ....................55

Blocking Channels .................................................56

Setting Viewing Restrictions ................................ 57

Setting Purchase Restrictions ...............................58

Setting the Adult Filter .........................................59

Changing your PIN ................................................ 60

Setting your FOXTEL PIN settings .........................61

Changing the TV Guide settings ................................ 62

Changing the FOXTEL settings ...................................63

Disk Space Management .....................................64

Instant Rewind ...................................................... 65

Front-panel recording/playback indicator .......... 66

Energy saving level ...............................................67

Using the Advanced Settings .................................... 68

Picture Settings .....................................................69

Audio and Language Settings ..............................71

System Details .......................................................72

Signal Test ..............................................................72

System Test............................................................72

Favourite Channels ..................................................... 73

Extra Information ............................................... 74

Using the av button ...................................................74

Looking after the FOXTEL Smartcard .........................74

Replacing the batteries in the remote control ........75

FOXTEL iQ ............................................................ 76

Front panel ..................................................................76

Understanding the Playback Indicator .....................77

Rear view ....................................................................78

Connections to the FOXTEL iQ ....................................79

Connecting to the TV and video recorder ........... 80

Optional audio connections .................................81

Solving Problems ............................................... 82

Using the Help channel .............................................82

On-screen messages .................................................. 83

General problems ....................................................... 88

Speciﬁcation ...................................................... 90

Glossary ............................................................. 91

On-screen symbols ............................................. 93

Customer Information Card ................................ 95

Before calling FOXTEL ......................................... 96

The FOXTEL Remote Control

FOXTEL

Takes you from the TV Guide (or any FOXTEL Guide screen) to the last channel you were watching

Takes you back to FOXTEL after you have been using ‘AV mode’

Switches to ‘AV mode’, to use your VCR, or other item connected through the FOXTEL iQ

on demand

(box ofﬁce on some models) To order movies and events from

the FOXTEL Box Ofﬁce

tv guide

Displays the FOXTEL Guide’s programme listings

setup

Displays the Setup screen, to alter the FOXTEL iQ’s settings

vol + and –

Changes the volume up or down

mute

Turns the sound on or off

back

Jumps back to the previous screen

rewind Rewinds the programme

Puts the FOXTEL iQ into or out of standby

active

Displays the Active menu for FOXTEL’s range of interactive services

planner

Displays the Personal Planner

Displays more information about a programme

ch + and –

Changes channel and pages up and down through listings in the TV Guide and Personal Planner

arrow buttons

U, D, L, R

Moves the highlight around the screen

select

Conﬁrms a choice or makes a selection

Also displays the i-search banner

help

Tunes to the Customer Care channel or displays help information

pause Pause the programme or starts a

‘Live Pause’ recording

play Plays a recorded programme

fast forward

Fast forwards the programme

stop Stops playback of the programme

record Records the programme

colour buttons

Use to select the matching colour option shown on screen, or as explained in this User Guide. Also, the red button launches an active service when you see the red button on your TV screen

number buttons (0-9)

Use to change channel, enter numbers and select on-screen options

Important TV care information

Do not allow a still image to be displayed on your TV screen for an extended period of time. This can cause a permanent residual image (‘burn-in’) remaining on your screen. Examples of still images include:

- Channel logos and interactive invite icons;

- Images displayed in a 4:3, 14:9 and 16:9 mode that are different to your TV set up;

- On-screen information (ie Tickers and Active features) that are part of programmes;

- Electronic Programme Guides;

- Interactive applications.

Plasma, Rear Projection and LCD televisions are at a higher risk of burn-in. These televisions are more prone to burn-in during the ﬁrst 200 hours of use.

Always consult your television manufacturer’s manual for proper operating instructions.

This item incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights of Rovi Corporation. Reverse engineering or disassembly is prohibited.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

HDMI, the HDMI Logo, and High-Deﬁnition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

DVB is a registered trademark of the DVB Project.

Welcome to FOXTEL iQ

Thank you for choosing FOXTEL. This User Guide provides you with instructions on how to use the FOXTEL iQ and remote control.

v The FOXTEL iQ

The FOXTEL iQ (FOXTEL’s Personal Digital Recorder) receives SD (Standard Deﬁnition) digital information via cable or satellite, decodes this information and sends the SD signal to the TV.

This includes all the FOXTEL services - from FOXTEL channels and the FOXTEL Guide, to FOXTEL Box Ofﬁce.

As well as this, the FOXTEL iQ allows you to record and play back TV programmes - allowing you to timeshift your favourite shows to a time when it is convenient for you to watch them! You can even use the FOXTEL iQ to rewind or pause live TV - then resume watching from the rewind or pause point and fast-forward to catch up with live TV.

The FOXTEL iQ is intended for timeshifting your viewing and not permanent storage or an archive. Your recordings will be lost if a hardware fault develops in the FOXTEL iQ or smartcard or if a major software upgrade requires a reformat of the hard disk. Recordings cannot be transferred between multiple FOXTEL iQ units. Individual programmes may delete once the licence period has expired. All FOXTEL iQ functions require a current FOXTEL subscription.

The FOXTEL iQ has an internal hard disk. It also has the ability to tune to 2 digital channels at once, which allows you to record one digital channel while watching a different one, or while using an Active service.

WELCOME

v Updates to the FOXTEL iQ

From time to time, the FOXTEL iQ may be updated. Updates will usually occur automatically. You should not unplug the FOXTEL iQ from the power point, as this may affect the installation, and the availability of any updates which may occur.

Updates provide enhanced features and new screens may become available. Although any new screens may look a little different from those described in this User Guide, you will be able to use the same techniques (e.g. highlight and select) to navigate around the screens.

v Getting in touch with FOXTEL

If you have any questions about your new FOXTEL service please call FOXTEL on 131 999 (7:30am - 11pm AEST).

For your safety

The FOXTEL iQ has been manufactured to meet international safety standards. To obtain the best results and operate the FOXTEL iQ safely it is important that you read the safety instructions below.

If you have any doubts about the installation, operation or safety of the FOXTEL iQ, please consult FOXTEL.

WARNING! Contact with electrical connections can be lethal or can cause a

severe electric shock. To avoid this risk:

Never remove the top cover from the FOXTEL iQ or attempt to

open the external power supply adapter. There are no userserviceable parts inside, but there are some high-voltage live parts.

Make sure all electrical connections are properly made.

Do not connect any equipment (FOXTEL iQ, TV, video recorder etc.) to the power point until you have properly connected all the other leads.

Disconnect the external power supply adapter from the power point before you disconnect any equipment from the rear panel of the FOXTEL iQ.

Never push anything into holes, slots or other openings in the FOXTEL iQ case (except a FOXTEL smartcard into its proper slot).

CAUTION!

✔ To ensure a free ﬂow of air around the FOXTEL iQ, allow at least

10cm of space above and around the FOXTEL iQ.

✔ If the FOXTEL iQ is placed with other items of audio/video equipment

in a cabinet, make sure all items have sufﬁcient space all around them, to allow ventilation and prevent overheating.

✘ Do not place the FOXTEL iQ in an unventilated cabinet or on top of a

unit which emits heat (e.g. a TV).

✘ Never stand the FOXTEL iQ on soft furnishings or carpets. Do not

cover any ventilation slots.

✘ Do not stack items of audio/video equipment in a crowded space. ✘ Do not use or store the FOXTEL iQ in hot, cold, damp or dusty places. ✘ Do not put anything on the FOXTEL iQ which might melt, drip or spill

into it. Never stand objects ﬁlled with liquids, such as vases, on top of the FOXTEL iQ.

✘ Never place naked ﬂame sources, such as lighted candles, on top of

the FOXTEL iQ.

✘ Do not pick up or otherwise move the FOXTEL iQ while it is connected

to the mains supply. If you want to move the FOXTEL iQ, ﬁrst disconnect it, then wait at least 30 seconds before continuing.

Using the FOXTEL iQ

Getting started

v Switching the FOXTEL iQ on and off

Whenever you are not using the FOXTEL iQ you should put it into standby. You should not unplug it or switch it off at the power point.

u To put the FOXTEL iQ into standby, press S on the remote

control.

The standby light on the front panel shines red.

u To take the FOXTEL iQ out of standby and switch it on, press

FOXTEL (or S again) on the remote control.

The standby light on the front panel shines green.

Note

You can also press tv guide, on demand (box ofﬁce on some models), active or planner on the remote control to take the FOXTEL iQ out of standby.

v Changing channel

You can change the channel on the remote control by using:

u the ch + and ch - buttons; u the number buttons (channel numbers are always three digits,

for example 108);

u the back button to remove any on-screen display, then, when

the screen is clear, press the back button again to take you to the previous channel you were viewing; or

u one of the on-screen methods described in the following

sections.

When you change channel, a banner (the brieﬂy to show information about the channel. It automatically disappears after a few moments, or you can press back to remove it immediately.

For more information about the i-search banner, see page 11.

i-search banner

GETTING STARTED

) displays

Blocked channels

Sometimes you might change channel to a blocked channel or programme (the screen will be black with an i-search banner asking you to enter the PIN). This means the channel or programme has been restricted by your Parental Control settings, so you will not be permitted to view it simply by changing channel to it.

To unblock the channel or programme, you will need to enter your PIN. For more information, see page 55.

v Changing the volume

u To change the volume, press vol + or vol -. u To turn the sound on or off, press mute.

Getting started

v What is the FOXTEL Guide?

The FOXTEL Guide helps you to experience the most out of FOXTEL. It is an easy-to-use on-screen guide to the FOXTEL service.

All of the FOXTEL Guide features are controlled by using the FOXTEL remote control. The FOXTEL Guide allows you to:

u watch programmes and at the same time ﬁnd out what is

showing on other channels;

u see on-screen TV programme listings seven days ahead via the

TV guide;

u see start and end times of each programme; u see classiﬁcation ratings of each programme; u choose an interactive programme when scheduled; u order FOXTEL Box Ofﬁce movies, sports and events; u set reminders for future programmes using the Personal

Planner;

u set the FOXTEL iQ to record programmes on now or showing in

the future;

u watch programmes you have recorded; u access a range of Active Services; u search TV programme listings (via Search Programmes area); u change settings on the FOXTEL iQ, including the Parental

Control settings, to make sure the FOXTEL iQ works how you want it to.

Using the FOXTEL iQ

Getting started

v Using the FOXTEL remote control with the

FOXTEL Guide

Whichever section of the FOXTEL Guide you are looking at, you always use the remote control in the same way.

u To display any section of the FOXTEL Guide, press the

corresponding button on the remote control, for example, to display ON DEMAND, press on demand (box ofﬁce on some models).

u Use the arrows to move the highlight around the screen,

then to choose the highlighted item, press select.

u On many of the FOXTEL Guide screens, you use the colour

buttons to choose options or change the display. When a colour button is displayed next to an option, press the same colour button on the FOXTEL Remote Control to choose that option.

u Press the number buttons to enter numbers on the screen.

You can also use the number buttons as a short-cut, whenever a numbered list is shown.

u You can use the number buttons to write the letters and

symbols marked on the buttons onto the screen. Press the button once for the ﬁrst letter, and again for the next letter, until the letter you want is displayed (similar to sending text messages with your mobile phone).

GETTING STARTED

u To see information about a highlighted programme, press

u To remove any screen and go back to the previous FOXTEL

channel or screen, press back.

u When full screens of listings are displayed, you can press ch +

and ch - to ‘page up’ and ‘page down’ a full screen of listings.

u To return to watching digital television, press FOXTEL.

Getting started

v Using the FOXTEL remote control to record and

watch programmes

The buttons on the FOXTEL remote control that you use to record and watch programmes are towards the centre of the remote control and are described below. These buttons can be used in the same way in various places, for example, you can press R to record while you are watching TV, or when a programme is highlighted in the TV Guide, Box Ofﬁce or Personal Planner. The full range of possibilities with these buttons are described throughout this User Guide.

u To record a programme, press R.

u To rewind a programme, press rewind ( ).

u To pause a programme or start a ‘Live Pause’ recording, press

pause ( ).

u To play a recorded programme, or restart a paused programme,

press play ( ).

u To fast forward a recorded programme, press fast forward ( ).

u To stop playback of a programme, press stop ( ).

Using the FOXTEL iQ

Getting started

v Using the i-search banner

You can display the i-search banner to ﬁnd out:

u what is showing on any channel, now and later on; u more about a programme you are interested in.

You can then use the i-search banner to:

u tune to a programme you want to watch; u record the programme you are watching, or a programme on

a different channel;

u set a reminder for a future programme; u set the FOXTEL iQ to record a future programme.

While the i-search banner is displayed, you can continue to watch the current channel.

Displaying the i-search banner

u To display the i-search banner, press i (or select).

GETTING STARTED

u To see the programmes showing on different channels, press

U or D to scroll through the channels.

u To see what programmes are on at different times, for up

to the next six hours, on the channel listed in the i-search banner, press L or R to scroll through the times.

u To display the i-box, to show extra information about the

current or next programme on any channel (see page 13), press i again.

u To remove the i-search banner without changing channel,

press back, or wait a few moments - it disappears automatically.

Getting started

Watching a programme

If you see a programme in the i-search banner you want to watch, press select.

If the programme is on now, the FOXTEL iQ tunes to it automatically; if it is on at a later time, a reminder will be set.

Instantly recording a programme

If you see a programme in the i-search banner that you want to record, press R to record it.

If the programme is on now, the FOXTEL iQ starts recording instantly. If it is on at a later time, the FOXTEL iQ will record the programme when it starts.

The Record symbol (see right) displays on the i-search banner, next to the programme, to show you the programme is selected for recording. The programme is also added to the Personal Planner (see page 31).

For more information about recording programmes and using the Personal Planner, see ‘Personal Planner’ on page 31 and ‘Recording programmes’ on page 43.

Record symbol

Note

If you are using Instant Rewind (see page 17) when you press R, the recording will start from the earliest point in the programme that you could rewind to. Depending on your settings, this may be up to 60 minutes before live TV.

Setting a reminder

If you see a programme in the i-search banner that you want to watch, but it is on at a later time, press select.

The FOXTEL iQ sets a reminder for you. This means, the programme is added to the Personal Planner (see page 31) and the Reminder symbol (see right) displays on the i-search banner, next to the programme, to show you the programme has been added to the Personal Planner.

When the programme is about to start, a reminder message displays to let you know.

Reminder symbol

Using the FOXTEL iQ

Getting started

v Displaying the i-box

While the i-search banner is displayed, you can view the i-box, which gives extra information about the programme listed in the i-search banner.

u While the i-search banner is displayed (see page 11), to view the

i-box, press i.

GETTING STARTED

The i-box includes a programme synopsis (summary) and codes and symbols which provide you with additional information about the programme. These are explained below and on page 14.

u To remove the i-box, press i again.

What are Closed Captions?

Closed Captions are a transcription of the audio soundtrack, displayed on-screen. If Closed Captions are available you can choose whether you wish to see them or not - (see page 52 or page 69). The Closed Captions symbol (see page 14) displays on the i-search banner and i-box when Closed Captions are available.

Codes and symbols in the programme information screens

The i-box may include symbols and codes giving particular information about programmes.

The list on page 14 provides an explanation of these symbols and codes.

Getting started

Symbols: Explanation:

The start and ﬁnish times of the programme.

Classiﬁcation symbol (see below for classiﬁcation codes).

The programme is shown in widescreen format.

Closed Captions are available for this programme. (For more information about Closed Captions, see pages 44 and 58.)

Subtitles are available for this programme.

Dolby Digital 5.1 or Dolby Surround. If your TV has Dolby Digital decoding capabilities, you will experience enhanced sound on this programme.

Shows that a reminder has been set for the programme.

Shows that the programme has been selected for recording.

Classiﬁcation codes

P C G PG

M MA

AV R –

Consumer advice codes

a d h l m n s v

Suitable for pre-school children.

Suitable for children.

General, suitable for all audiences.

Parental guidance is recommended as to the suitability of the programme for children under 15.

Recommended for viewers aged 15 years or over.

Suitable only for viewers aged 15 or over - children under 15 are not permitted to watch MA programmes unless in the company of a parent or adult guardian.

Suitable for adult viewers only - violent content.

Suitable only for adult viewers aged 18 and over.

Not classiﬁed.

Adult themes

Drugs

Horror

Strong language

Medical procedures

Nudity

Sexual scenes

Violence

Using the FOXTEL iQ

Getting started

v Using Live Pause

u While you are watching a TV programme, you can pause it at

any moment you want - just press pause on the FOXTEL remote control.

The TV picture and sound ‘freeze’, and the FOXTEL iQ starts recording the programme.

u When you want to continue watching the programme from the

Live Pause point, press pause again, or press play.

When in Live Pause the Live Pause symbol displays on-screen (see right). The number shows the number of minutes you are ‘behind’ the actual live TV programmes.

While you are watching the Live Pause recording, you can use pause, play, fast forward and rewind to move through the recording. Symbols display on your TV screen to show you what is happening (see page 93), and the lights on the playback indicator light up (see page 77). If you rewind back to the start of the recording, the picture freezes. If you fast forward to the end of the recording, the FOXTEL iQ takes you back to normal TV viewing.

While you are watching the Live Pause recording, the FOXTEL iQ continues recording the programme until it ﬁnishes. However, you can press FOXTEL at any point to stop Live Pause and resume normal TV viewing. When you stop Live Pause, the recording is deleted.

If you change channel, or launch an interactive application this will also stop and delete the Live Pause.

GETTING STARTED

Live Pause

Playback symbol

Note

When you use Live Pause the FOXTEL iQ caches the programme,

is not added to the Personal Planner.

normal TV, or launch an interactive application, the Live Pause cache is deleted. To record the programme to the Personal Planner, to watch it

in the future, press the record button (see page 38).

This means, once you return to

but it

Getting started

Using other FOXTEL Guide features while you are using Live Pause

While you are using Live Pause, you can use the i-search banner (see page 11) to ﬁnd out what is showing now and later.

While you are using Live Pause, you cannot use TV Guide, Box Ofﬁce, Active or the Personal Planner. If you want to use these you must stop (exit) Live Pause.

If you select one of these options while you are using Live Pause, a message displays.

u To continue Live Pause, press back. u To stop Live Pause (and delete your Live Pause recording)

press select. The screen for TV Guide, On Demand, Active or the Personal Planner displays.

Using the FOXTEL iQ

Getting started

v Using Instant Rewind

If the Instant Rewind feature is switched on (see page 63 to page

65), at any moment while you are watching TV, you can rewind the programme you are watching to catch something you missed.

u To start Instant Rewind, press rewind on the FOXTEL remote

control. Depending on your settings, you can rewind up to 60 minutes before live TV. You can increase the rewind speed by pressing rewind again. (To slow down the rewind speed, press fast forward.)

u When you reach the point you want to watch from, press

play. A symbol brieﬂy displays on-screen (see right). The number shows the number of minutes you are ‘behind’ the actual live TV programmes.

You can continue watching the entire programme from that point - the FOXTEL iQ will continue recording until the end of the programme. Or you can press fast forward to catch up with normal TV again.

While you are watching an Instant Rewind recording, symbols display on your TV screen to show you what is happening (see page 93), and the lights on the playback indicator light up (see page

77). You can press FOXTEL at any point to stop Instant Rewind and

resume normal TV viewing. When you stop Instant Rewind, the recording is deleted.

If you change channel, or select TV Guide, On Demand, Active or the Personal Planner, this will also stop and delete Instant Rewind. Closed Captions are not available whilst you are using Instant Rewind.

GETTING STARTED

Instant Rewind

Playback symbol

FOXTEL Guide

v TV Guide

The TV Guide provides you with a listing of all programmes available on all channels for the next seven days, making it easy to ﬁnd the programmes you want to watch.

u To see the TV Guide, press tv guide on the FOXTEL remote

control.

TV listings are displayed as follows:

u All Channels - all programmes on all channels for today and

the week ahead, listed by channel number.

u Channels 9, 7,10, ABC, SBS - Open Broadcaster channels. u Entertainment, Movies, Sport, News & Documentaries,

Kids & Family, Music & Radio and Special Interest programmes for the next seven days, in the channel genres shown, listed by channel number.

u Search Programmes - search programmes by time, A-Z, and

Closed Captions.

u iSuggest (accessed by the green button) – allows access to

an interactive application.

u My Favourites (accessed by the yellow button) – provides

you with a grid of your favourite channels (to set up your favourites see page 73)

Note

Occasionally, for example if you are recording two programmes at the same time, you will be able to view only two days listings in the tv guide.

Using the FOXTEL iQ

FOXTEL Guide

Finding a programme

There are a number of ways to search for a programme. You can search by full listings, channel genre by channel, or programme genre by time, A-Z, and Closed Captions.

Searching by All Channels

To choose a programme from the full listings, press tv guide on the FOXTEL remote control, highlight ‘All Channels’ then press select. The All Channels screen displays.

FOXTEL GUIDE

The start times and the day are shown at the top of the listings.

u To see what programmes are on at different times, press

L or R.

u To move through the list of channels, press U or D. u You can use the ch + and ch – on the remote control to see

the previous or next section of the channel listing.

u Use the yellow (+24 hours) and blue (-24 hours) buttons on

the remote control to move forward and backwards by 24 hours through the listings.

u Use the red button on the remote control to access the video

view (displays the last viewed channel in the top right hand corner). If the red button is pressed again it will remove the video view and return to a full page of listings (see page 62 for default settings).

u Use the green button on your remote control to access

Channel View (displays a single channel’s listings vertically). Press L or R to scroll through the channels.

u To display the i-box (see page 13), press i. u To remove the All Channels listing, press back or FOXTEL.

FOXTEL Guide

Searching by Channel Genre

If you know what type of channel you want to watch, you can search by channel genre, such as Sport.

u To choose a programme by channel genre, press tv guide,

highlight a channel genre then press select. The listings screen for that channel genre displays.

You use this screen in the same way as the All Channels screen.

Search Programmes

Programmes can be searched by programme genre sorted by time or A-Z, programmes can also be searched by Closed Caption.

u To access this area, press tv guide, highlight ‘Search

Programmes’ and than press select.

The Search Programmes screen displays.

Programmes by Time

If you want to see a list of all the programmes showing at a particular time, you can search in programmes by time.

u To choose a programme by time, press tv guide, highlight

‘Programmes By Time’ and then press select.

The Programmes By Time screen displays.

Using the FOXTEL iQ

FOXTEL Guide

Highlight one of the programme genres listed, then press select. The listings screen for that programme genre displays, with the

programmes listed in the order they are showing.

FOXTEL GUIDE

u To move through the list of programmes, press U or D. u On some screens you can choose to view by sub-genre.

Press a colour button (shown at the bottom of the screen) to choose the sub-genre you want.

u Different sub-genres may be available. Press L or R to view

all the available sub-genres.

Programmes A-Z

u To choose a programme sorted by title, highlight ‘Programmes

A-Z’ then press select.

The Programmes A-Z screen displays.

FOXTEL Guide

u Highlight one of the genres listed, then press select.

The listings screen for that programme genre displays, with the

programmes listed by title then showing time.

To search using Programmes by A-Z, use the remote to enter in the ﬁrst letter of the programme you are looking for.

u To jump to a letter use the FOXTEL remote number buttons

to enter the ﬁrst letter of the programme; for example press the 3 button to jump to programmes starting with ‘d’ or press the 5 button three times to jump to programmes starting with ‘l’.

u To move through the list of programmes, press U or D. u You can choose to view by sub-genre. Press a colour button

(shown at the bottom of the screen) to choose the sub-genre you want.

u Different sub-genres may be available. Press L or R to view

all the available sub-genres.

u Use ch + and ch - to page through the list.

Using the FOXTEL iQ

FOXTEL Guide

Note

A programme may not be listed under the ﬁrst word of the title if the ﬁrst word is “The” or “A”. If the ﬁrst word of a programme title is “The” or “A”, try searching the listings using the second word. For example, to ﬁnd “The Matrix” search under “M”.

Programmes By Closed Caption

If you want to see a list of all closed captioned and subtitled programmes, showing at a particular time, you can search by closed caption.

FOXTEL GUIDE

u Highlight one of the genres listed, then press select.

The listings screen for that genre displays, with the programmes listed in the order they are showing.

u To move through the list of programmes, press U or D. u Use ch + and ch - to page through the list.

FOXTEL Guide

Channel View

If you want to search for programmes one channel at time, you can search in Channel View.

u To choose a programme by channel view, highlight ‘Channel

View’ then press select (or press the green button within listings grid).

The Channel View screen appears.

u Listings for a single channel appear vertically. Press L or R to

scroll through the channels.

u To move through the list of programmes press U or D. u Enter the channel number using the remote control number

buttons to display that channel’s listings.

Using the FOXTEL iQ

FOXTEL Guide

v Favourites

If you want to see a listings grid of your favourite channels press the yellow button on your remote control.

If you have setup your favourite channels (see page 73) the screen shown below will appear with all your favourite channels listed. Maximum number of favourites is 50.

FOXTEL GUIDE

FOXTEL GUIDE25FOXTEL GUIDE

FOXTEL Guide

Choosing a programme to watch or set a reminder

u When you see a programme you want to watch, highlight it

then press select.

If the programme is on now, the FOXTEL iQ tunes to it immediately. If the programme is on later, the FOXTEL iQ sets a reminder for you.

The Personal Planner displays, showing the programme you have just added, together with a reminder symbol next to it (see right). For more information about the Personal Planner, see page 31.

Choosing a programme to record

u When you see a programme from anywhere in the FOXTEL

Guide you want to record, highlight it then press R.

If the programme is on now, the FOXTEL iQ starts recording instantly. If it is on at a later time, the FOXTEL iQ will record the programme when it starts.

The Personal Planner displays, showing the programme you have just added, together with a record symbol next to it (see right). For more information about the Personal Planner, see page 31. For more information about recording programmes, see page 38.

u To return to the TV Guide from the Personal Planner, press back.

Reminder symbol

Record symbol

Notes

Some programmes may be ‘FOXTEL Box Ofﬁce’ programmes, which means you need to purchase the programme before you can watch or record it. If this is the case, you will see a message with the programme details and purchase price. For more information, see page 29. If you choose a programme that is on a channel to which you do not currently subscribe, a message will display to explain how you can include the channel in your subscription.

Using the FOXTEL iQ

ON DEMAND

v ON DEMAND

The ON DEMAND menu contains ON DEMAND, FOXTEL BOX Ofﬁce, Main Event and Adult titles. FOXTEL FIRST provides a selection of programmes across the FOXTEL platform. FOXTEL BOX OFFICE RECENT contains PPV On Demand titles, which are available for instant viewing from the comfort of your own home. FOXTEL BOX OFFICE NEW is the standard deﬁnition pay per view movie service that lets you order movies from the comfort of your own home.

FOXTEL GUIDE27FOXTEL GUIDE

FOXTEL FIRST Service

The FOXTEL FIRST service has a mix of titles provided by channels at no additional cost to showcase their programming.

u To look at the FOXTEL First screen, highlight ‘FOXTEL First’ in

the ON DEMAND menu and press select.

ON DEMAND

FOXTEL BOX OFFICE NEW

To look at the ‘FOXTEL BOX OFFICE NEW’ screen press on demand then highlight ‘FOXTEL Box Ofﬁce New’ and press select.

u Now Showing - movies on now or starting within the next

three hours;

u Session Times - movies showing over the next three days; u New Releases - the latest movies available on FOXTEL Box

Ofﬁce;

u Movies A - Z - movies listed in alphabetical order.

FOXTEL BOX OFFICE RECENT

You can order FOXTEL Box Ofﬁce titles in FOXTEL BOX OFFICE RECENT to watch as follows:

u From the FOXTEL BOX OFFICE RECENT screen, use U or D to

highlight the programme.

Using the FOXTEL iQ

ON DEMAND

Main Event and Adult

In addition to the movies available in FOXTEL BOX OFFICE NEW, you can order order events and adult programmes from the ON DEMAND menu:

u Main Event - box ofﬁce events such as concerts or sports

events;

u Adult - Adults Only Select programmes.

Purchasing a FOXTEL Box Ofﬁce title

You can order a FOXTEL Box Ofﬁce title to watch or record as follows:

1. From the FOXTEL Box Ofﬁce screen, choose a FOXTEL Box Ofﬁce

listings screen, (highlight your choice then press select).

2. Use the arrows to highlight a title.

3. If you want to display the i-box (see page 13), press i. To

remove the i-box, press back.

4. If you want to watch the programme, press select. (If the

programme is starting later, the FOXTEL iQ will set a reminder for it.)

If you want to record the programme, press R. Information about the FOXTEL Box Ofﬁce title you have selected will

then be displayed, including the start time, channel and purchase price.

5. If there is more than one start time available, use the arrows to select the start time you want, then press select.

(If you wish to choose a different programme, press back to

view more choices, then choose a different programme and press select.)

6. When you have decided on your programme and start time, to continue with the purchase, press select.

If you have used Parental Control (see page 55) to set viewing or purchase restrictions, you may need to enter your PIN.

7. If you need to enter your PIN, use the number buttons to enter it.

FOXTEL GUIDE

Watching a FOXTEL Box Ofﬁce title

If you pressed select, and the FOXTEL Box Ofﬁce title is about to start, the FOXTEL iQ tunes to it.

If the programme is on at a later time, it is added to the Personal Planner. A reminder will appear when the programme is about to start.

u Press select to watch the programme. (If you prefer, you

can press R to record the programme instead - see the next section.)

ON DEMAND

Recording a FOXTEL Box Ofﬁce title

If you pressed R, and the FOXTEL Box Ofﬁce title is about to start, the FOXTEL iQ starts recording.

If the programme is on at a later time, it is added to the Personal Planner. The FOXTEL iQ then records it at the chosen time.

For full information about recording programmes, see page 38.

Watching recordings of FOXTEL Box Ofﬁce titles

If you have recorded a FOXTEL Box Ofﬁce title, but not yet watched it, the title remains in the Personal Planner for a ﬁxed amount of time before it is deleted. Some programmes may remain in the Personal Planner for up to seven days if you do not view them.

Note

If you do not watch a FOXTEL Box ofﬁce programme, the FOXTEL iQ will automatically delete the recorded programme at the speciﬁed time.

You will be charged for the programme when you begin playing back the recording. Once you start playing a FOXTEL Box Ofﬁce recording, you will have a period of time in which you can watch it as many times as you like, at no extra charge. You may be allowed to play a FOXTEL Box Ofﬁce movie for 24 hours. When this time period is up, the FOXTEL iQ will automatically delete the recording.

The amount of time you have left to watch, or begin watching a recording is shown on the programme’s i-box.

Notes

As an alternative to using the Box Ofﬁce listings, you can use the TV Guide (see page 18) or i-search banner (see page 11) to choose a FOXTEL Box Ofﬁce title. Press select to choose the programme and then follow the instructions above starting from step 3.

To order FOXTEL Box Ofﬁce titles, the FOXTEL iQ must be connected to your telephone line. This will have occurred as part of the FOXTEL installation process.

Using the FOXTEL iQ

Personal Planner

v Personal Planner

The Personal Planner helps you plan all your TV viewing. It shows:

u all the programmes you have recorded, and tells you whether

or not you have watched them;

u all the programmes you have set the FOXTEL iQ to record in the

future;

u all the programmes for which you have set a reminder.

It also allows you to select programmes to ‘Keep’, and to create a Playlist so you can playback a sequence of recorded programmes. Whenever you record a programme, choose a programme to record later, or set a reminder, the programme is automatically added to the Personal Planner (unless there is a clash – see page 37 and page 40).

u To view the Personal Planner, press planner on the remote

control.

FOXTEL GUIDE

The Personal Planner provides the following information about the listed programmes:

u The name of the programme and the channel it is on; u The day and start time for future programmes; u The classiﬁcation code (if available); u Programme attributes such Closed Captions, Widescreen,

Subtitles, Dolby;

u If the programme has been recorded, information about the

recording is shown, as follows:

Recording

Recorded

- the programme is currently being recorded.

- the programme has been recorded in full (but has

not been watched).

Part recorded

- part of the programme was recorded (but has not yet been watched). To ﬁnd out why only part of the programme was recorded, highlight the programme, then press i to display the programme’s i-box.

Personal Planner

Viewed

may be a fully-recorded or part-recorded programme, or even one that is still recording.

Failed

programme did not record. To ﬁnd out why, highlight the programme, then press i to display the programme’s i-box.

Clashed

did not record because it clashed with another recording. For more information about recording clashes, see page 40.

Playlist

sequential playback. For more information, see page 49.

You can display the i-box to see extra information about a highlighted programme:

u Press i to display the i-box.

More details about the i-box are on page 13. In addition to the standard information, the i-box for a recorded programme shows information about the status of the recording, the time the recording was made, and the disk space used by the recording.

u To remove the i-box, press i again.

If the list of programmes is too long to see all at once, you can use the ch + and ch - buttons to see the next or previous page of the Personal Planner.

- you have watched all or part of a programme. This

- you selected the programme for recording, but the

- you selected the programme for recording, but it

- you have selected a recorded programme for

Note

The maximum number of reminders you can set is 100; the number of recordings is limited only by the disk space available.

Symbols in the Personal Planner

The following symbols may appear next to items in the Personal Planner:

Reminder symbol

for a reminder.

Record symbol

recording.

Keep symbol

selected for future recording has been marked to ‘Keep’. This means that the programme will not be automatically deleted, for example when the FOXTEL iQ’s disk is nearly full.

- shows that the programme has been selected

- shows that the programme has been selected for

- shows that a recorded programme or a programme

Using the FOXTEL iQ

Personal Planner

Series Link symbol

and you have selected it for

- shows that the programme is one of a series

Series Link

. For more information, see

page 34.

Using the FOXTEL remote control’s colour buttons

Depending on the programme that is highlighted in the Personal Planner, you may be able to use the colour buttons on the remote control to select one or more of the following options. If a colour button is available, the option is shown at the bottom of the screen.

u If the highlighted programme is a recorded programme, you

can press the red ‘Playlist’ button to add the programme to the Playlist (see page 49).

u If the programme is part of a series, you can press the green

‘Series Link’ button to make sure the following episodes are automatically added to the Personal Planner (see page 31).

u You can press the yellow ‘Delete’ button to remove any

programme from the Personal Planner (see page 31).

u You can press the record button to change a programme

reminder into a future recording or a future recording into a reminder.

u If the highlighted programme is a recorded programme, or

has been selected for future recording, you can press the blue ‘Keep’ button to mark it to ‘Keep’. This means that the programme will not be automatically deleted, for example when the FOXTEL iQ’s disk is nearly full. You can also press the blue button to remove the ‘Keep’ setting, but note that if Kept programmes are PIN-protected (see page 60) you must enter your PIN to do so.

FOXTEL GUIDE

When in Planner, you can press 0 on your remote control to display more planner options.

u You can press the red button to display a video screen in the

top right of the screen. You can now scroll through items in your planner and they will play back in the quarter screen.

u You can press the green button on your remote control to

sort programmes in your Planner by A-Z or by Time. When the Planner is sorted by A-Z you can enter a letter on your remote control (for example, press the 6 button three times to enter ‘O’) this will display all programmes that start with ‘O’ from the top of the screen.

u You can press the yellow button on your remote control - you

can now sort the programmes in your Planner by genre. Once a genre is selected, the Planner will display programmes in that particular genre. You can press the yellow button again to display all genres.

Personal Planner

The FOXTEL iQ’s disk space

At the top of the Personal Planner there is disk space indicator (a coloured line). The length of the line (in light blue) shows you the total amount of space that is already used, and the number above tells you the percentage of disk space that is still available.

When you highlight a recorded programme, a portion of the light blue line turns dark grey. This shows you how much of the disk space is used by that programme.

To ﬁnd out exactly how much space each programme takes up (or an estimate of how much space it will take up, if it is a programme selected for future recording), press i to display the programme’s i-box.

For more information about disk space, see page 40.

Schedule changes

If the start time of a programme changes by up to 6 hours, the Personal Planner is automatically updated. So, if you have set a reminder for a programme, you still see the reminder when the programme is about to start; or if you have selected a programme to record, the FOXTEL iQ will still start recording at the correct time.

However, if a programme start time changes by more than six hours, the programme will be removed from the Personal Planner and you will need to set a new reminder, or set the programme to record again. See also Recording Clashes on page 40.

Using Series Link

If the green ‘Series Link’ colour button option appears on-screen when you highlight a programme in the Personal Planner, this means the programme is one episode of a series, on that channel.

u If you want to watch or record future episodes in the series,

press the green ‘Series Link’ button.

The Series Link symbol (see right) is then shown next to the programme, indicating that the link is set.

If you selected the programme for future recording, the future episodes in the series will also be set for recording.

Using the FOXTEL iQ

Personal Planner

Deleting a programme from the Personal Planner

If you wish to remove a programme from the Personal Planner, you can do so as follows:

u Highlight the programme, then press the yellow button. u To remove a series link, highlight the last episode in the

Planner that is part of the Series Link and press the green button: the series link icon will be removed. Deleting the last episode in the Planner that is part of a series link also removes the series link.

If the programme is one that has been selected for a reminder, or for future recording, it is deleted immediately.

If the programme is a recorded programme, it is deleted immediately, and the message ‘Deleting’ displays while the programme is removed from the disk.

For some programmes, for example those which have been marked for ‘Keep’, a message appears asking you to conﬁrm the deletion.

u To cancel the deletion and redisplay the Personal Planner, press

back.

u To conﬁrm the deletion, press select, or, if Kept programmes are

PIN-protected (see page 60) use the number buttons to enter your PIN.

FOXTEL GUIDE

Note

Once you have deleted a recorded programme from the Personal Planner, you cannot recover it.

Personal Planner

Watching a programme when you see the reminder

One minute before a programme for which you have set a reminder is due to start, the Personal Planner displays a reminder message on your TV screen.

u To watch the programme, press select. u To record the programme, press R. u To carry on watching the programme you are already

watching, without changing channel or recording the programme, press back.

Notes

In order for reminders to be displayed, the FOXTEL iQ must be switched on and you must be watching FOXTEL. You can change the settings for when the reminder displays (see page 62).

Using the FOXTEL iQ

Personal Planner

Reminder clashes

If a programme you have selected for a reminder is on at the same time as another reminder you have previously selected, a message will appear asking you what you want to do.

u To keep all the programmes in the Personal Planner, press

select.

u To cancel the programme you have just selected, but keep the

previously-set reminder(s), press back.

FOXTEL GUIDE

Recording programmes

v Recording programmes

As explained in other sections in this User Guide, recording a programme is usually as simple as pressing R on the remote control.

u To record the programme you are currently watching, press

R once, then press R again to conﬁrm the recording. The FOXTEL iQ starts recording. Also, a Record symbol (see right) displays next to the programme and the FOXTEL iQ adds the programme to the Personal Planner (although the Personal Planner does not display).

Note

If you are using Instant Rewind (see page 17) when you press R, the recording will start from the earliest point in the programme. Depending on the settings, this may be up to 60 minutes before live TV.

u While you are looking at the i-search banner, highlight a

programme then press R. A Record symbol (see above right) displays next to the programme and the FOXTEL iQ adds the programme to the Personal Planner (although the Personal Planner does not display). If the programme is on now, the FOXTEL iQ starts recording.

u While you are looking at TV Guide or FOXTEL Box Ofﬁce,

highlight a programme then press R. The Personal Planner displays, with the programme added to it. (For more information about recording FOXTEL Box Ofﬁce programmes, see page 30.)

u While you are looking at the Personal Planner, if you decide

to record a programme for which you have set a reminder, highlight the programme and press R.

Record symbol

Note

You cannot record FOXTEL Active applications.

Cancelling a recording

u To cancel recording the programme you are watching, press R

twice.

u To cancel a recording in the i-search banner, highlight the

programme then press R.

u To cancel a recording in the TV Guide or Box Ofﬁce, highlight

the programme and press R.

Using the FOXTEL iQ

Recording programmes

u While you are looking at the Personal Planner, if you decide

to set a reminder for a programme which you have previously set to record, highlight the programme and press R. If you want to remove the recording completely, highlight the programme then press the yellow ‘Delete’ button.

Note

If you cancel a current recording, the programme remains listed in the Personal Planner, but it is marked as ‘Part recorded’.

Using the FOXTEL iQ while you are recording a programme.

The FOXTEL iQ is very versatile! All the following combinations are possible. You can:

u record one programme, and at the same time watch a

different programme.

u record one programme, watch a different programme, and

use Live Pause or Instant Rewind, if you wish to.

u record one programme and at the same time use a FOXTEL

Active interactive application.

u record two scheduled programmes at the same time, and

watch one of the programmes that is recording.

u record two programmes, and at the same time, watch any

previously recorded programme.

However, if you are recording two programmes at the same time, you cannot change to a different channel other than those two recording, view Box Ofﬁce listings or use an interactive application.

FOXTEL GUIDE

Recording programmes

Recording clashes

When you select a programme to record, the FOXTEL iQ checks whether it is on at the same time as any other programmes you have previously selected for recording. If more than two selected programmes are on at the same time, this creates a clash. The FOXTEL iQ lets you know about the clash and suggests which previous selections you should cancel in order to record your new selection.

u If you want to cancel the suggested recordings, so that you

can record your new selection, press select.

u If you would prefer to keep your previous selections, and

cancel the new selection, press back.

u If you would prefer to choose which recordings to cancel,

press the red ‘Advanced Options’ button. The Advanced Options Recording Clash screen displays.

Your new selection is shown at the bottom of the list, in a red box which shows the time slot it requires. The clashing programmes

Using the FOXTEL iQ

Recording programmes

are listed in two rows above it. Use the arrow buttons to select a programme to cancel, then press the yellow ‘Cancel’ button. Repeat this to cancel as many programmes as necessary until the screen changes and your new selection moves up to the second line as shown.

At this point, you can still cancel your changes by pressing the back button (the ﬁrst Recording Clash screen redisplays). Or, to conﬁrm the changes you have made, press select.

FOXTEL GUIDE

Note

Sometimes a recording clash may occur when the programme is about to be recorded, for example if you are using Live Pause or Instant Rewind. If this happens, a message displays to inform you about the clash, and to ask you what you want to do. You can then either cancel or conﬁrm the recording.

Recording clashes caused by changes to the schedule

If a programme’s start time changes, the Personal Planner is automatically updated. If the new time(s) cause a recording clash, the FOXTEL iQ automatically records in full whichever programme starts earlier, then will part-record any other programme(s) if they are still showing.

If you want to make sure a particular programme will be recorded in full, even if there are recording clashes, you can do so by selecting the programme to ‘Keep’ in the Personal Planner (see page 32).

Recording programmes

Disk space warning

When you select a programme to record, the FOXTEL iQ checks whether there is enough disk space to record it. If the disk is nearly full, the FOXTEL iQ may need to delete some programmes to make space for the new programme.

Depending on the settings (see page 63), the FOXTEL iQ may do this automatically. However, if you have set ‘Disk Space Management’ (see page 64) to ‘Manual’, then you will see the following message:

Press back to remove the message, then use the Personal Planner to delete some recorded programmes (see page 35).

Note

As explained on page 34, you can use the disk space indicator at the top of the Personal Planner to ﬁnd out how much of the FOXTEL’s iQ’s disk space is being used.

Using the FOXTEL iQ

Recording programmes

v Manual Recording

Some channels, for example radio channels, do not provide programme listings in the i-search banner or TV Guide. However, you can still use the FOXTEL iQ to record these channels, by using the Setup screens to set up the recording.

u First, press the active button on the remote control to display

the Active menu, then press D to highlight ‘System Setup’ and press select. The System Setup screen displays (see also page 54).

u Press D to highlight ‘Manual Recording’ then press select.

The Manual Recording screen displays.

FOXTEL GUIDE

You set up the recording as follows:

1. Choose the channel to record, by either using the number

buttons to enter a channel number, or by using L or R to look through the channel names.

2. Press D to highlight ‘Day’, then use L or R to select the day

on which you want to record the channel you have chosen.

3. Press D to highlight ‘Start Time’, then use the number

buttons to enter the time you want the recording to start. You should use the ‘12-hour clock’, then use L or R to choose AM or PM. For example, to record from 7:30 in the evening, enter ‘0 7 3 0’ then choose ‘PM’.

While ‘Start Time’ is highlighted, if you make a mistake, you

can press back to delete the numbers you have entered and start again.

4. Press D to highlight ‘End Time’, then, in the same way as you

entered the Start Time, use the remote control to enter the time you want the recording to ﬁnish.

Recording programmes

5. Press D to highlight ‘Frequency’, then use L or R to choose

how often you want to record this channel at the time you have chosen. You can choose between Once, Daily (every day starting from the day you chose in step 2), Mon-Fri (every weekday) or Weekly (once a week on the same day).

6. Press D to highlight ‘Add Manual Recording’ then press

select. The Personal Planner displays, with the new Manual Recording added to it. If you want to set up any more recordings, redisplay the Manual Recording screen then start again from step 1.

Note

If you selected Daily, Mon-Fri or Weekly in step 5, the Series Link symbol (see right) displays next to the Record symbol to show that the recording will take place more than once. You can press i to check details of when the recordings will take place.

Using the FOXTEL iQ

Watching recordings

v Watching recordings

You use the Personal Planner (see page 31) to choose recorded programmes you want to watch.

1. Press planner.

2. Use U and D to choose a recorded or recording programme. Note that these may be marked as

Recording

3. Press play or select. The Playback screen displays.

Viewed

Recorded, Part recorded

FOXTEL GUIDE

This shows you the i-box information about the programme, including when the programme was recorded and how much disk space it uses.

This screen also allows you to choose the Start Position - the point from which you want to start watching the recorded programme.

You can choose between:

u Start - to begin playback from the start of the recording. u Last Viewed - to continue playback from the point where you

last stopped it.

u Viewer Deﬁned - to start playback from any point in the

programme. You use the number buttons to enter a time, in minutes, from the beginning of the recording.

u Viewer Bookmark - to start playback from a ‘bookmark’

(marker point) that you have previously set (see page 48).

u End - to start playback a few moments before the end of the

recording, for example if you want to rewind to a particular point.

When you have chosen your start position, press play or select. The programme starts playing back from your chosen point.

Watching recordings

Instant playback

Whenever you are watching TV, you can press play to continue watching the last recording you were watching (unless it has been deleted since you last watched it).

The programme’s i-box displays. Press select to watch the recording.

Note

This does not include Live Pause or Instant Rewind recordings, because these are not listed in the Personal Planner.

Playback symbol

When you ﬁrst start watching a recorded programme, the playback symbol (see right) displays brieﬂy on your TV screen. The number shows how many minutes have passed since the start of the recording.

You can display the playback symbol at any moment by pressing play. To remove it press back. On-screen symbols also display whenever you fast forward, pause, rewind or stop playback - for more information, see page 93.

Playback symbol

Playback indicator

During playback (or fast forward or rewind), the playback indicator on the FOXTEL iQ’s front panel lights up to show you what is happening. For more information about the playback indicator, see page 77.

During playback

Showing information

u While you are watching a recording, you can press i or select

to display the i-search banner to ﬁnd out what is showing on other channels. Note that if you change channel, playback of your recording will stop.

u If you want to see the i-box for the programme you are

watching, press i twice.

Pausing and stopping

u If you change channel, playback of your recording will stop. u To pause playback at any moment, press pause. To start

playback again, press pause again, or press play.

u To stop playback at any moment, and return to normal TV,

press stop or FOXTEL.

u To stop playback at any moment, and return to the Personal

Planner, press back.

u When the recorded programme ends, a message displays to

Using the FOXTEL iQ

Watching recordings

tell you. To return to the Personal Planner, press back, or to return to digital TV, press FOXTEL.

Fast forward and rewind

Whenever a programme is playing or is paused, you can fast forward and rewind at any of four different speeds.

u To

The rewind x2 symbol displays. The number shows you the speed (number of times faster than normal playback) the programme is rewinding, and the direction (anti-clockwise) that the symbol is spinning shows you that it is rewinding.

u To increase the speed, press rewind again, up to 3 times (x6,

u To decrease the speed, press the fast forward button. u To return to normal playback, press play.

You can

fast forward button to increase the fast forward speed, and the rewind button to decrease the fast forward speed.

If you reach the end of the recording, the playback pauses at that point. You can then either rewind or stop the recording.

rewind

control.

x12, x30).

fast forward

, press the rewind button on the FOXTEL remote

in the same way as you rewind, just use the

FOXTEL GUIDE

Rewind symbol

Slow motion playback

You can play back a programme in slow motion, by pressing and holding down the play button for at least 2 seconds. While the programme is showing in slow motion, the playback symbol displays, spinning in slow motion.

To return to the normal speed, press play again.

Watching recordings of restricted programmes or blocked channels

If you choose a recording to watch that:

u was broadcast on a channel that is currently blocked, or u is subject to a viewing restriction,

you will need to enter your PIN in order to watch it. For more information see ‘Changing your Parental Control settings’ on page 55.

Watching recordings

Using Bookmarks

Bookmarks are points, within a recorded programme, to which you can quickly return.

u While you are watching a recorded programme, to set a

bookmark, press pause, then press the red ‘Bookmark’ button. The pause symbol is displayed with the message Bookmarked underneath (see right).

u To skip forward to the next bookmark, and then continue

watching the programme from that point, press and hold fast forward for at least two seconds.

u To skip backward to the previous bookmark, press and hold

rewind for at least two seconds.

Displaying a list of your Bookmarks

You can display a list of all the Bookmarks in the recorded programme you are currently watching.

u Press pause, then press the green button.

Bookmarked

symbol

Each bookmark is displayed with its time, in minutes, relative to the start of the programme.

The start and end of the recorded programme are always displayed as the ﬁrst and last bookmarks.

u Use the arrows to highlight a bookmark, then press select to

resume playback from the selected position.

u If there are more bookmarks than can be displayed on the

screen, you can display other parts of the list by using the red ‘Page Up’ and green ‘Page Down’ buttons.

u To remove a bookmark, highlight it, then press the yellow

‘Delete’ button. The updated list is redisplayed with the bookmark removed.

Using the FOXTEL iQ

Playlist

v Using a Playlist

You can play back a sequence of recorded programmes, for example if you want to schedule your favourite shows in one block.

In order to do this, you ﬁrst need to create a Playlist.

Creating a Playlist

To select a programme to add to the Playlist:

1. Press planner to display the Personal Planner.

2. Use U and D to highlight the recorded programme you want,

then press the red ‘Playlist’ button. Recorded programmes may be marked as

The status of the highlighted programme changes to

Recorded, Part recorded

, or

Viewed

Playlist

FOXTEL GUIDE

3. If you want to add more programmes to the Playlist, repeat step 2. The order that you select programmes will be the order that they are played.

Note

To remove a programme from the Playlist, highlight the programme, then press the red ‘Playlist’ button again. The programme’s status changes back to Recorded, Part recorded, or Viewed.

Playing out the Playlist

1. When you have selected all the programmes you want to add to the Playlist, press play or select.

The FOXTEL iQ then checks that none of the programmes are restricted programmes or are from blocked channels (see page 56). If they are, you must enter your PIN to continue.

Playlist

The following message then displays.

2. Press play or select to continue.

A ‘Contents Marker’ screen displays you the total time of your selected programme(s) and a list of the programmes to be played out. The programmes will be listed in the same order that you added them to the Playlist.

for 20 seconds

. This shows

If there are more than ten programmes, a series of screens is displayed.

Each programme in the Playlist is then played back in turn from start to ﬁnish, preceded by its

u Make sure you do not press any button on the remote control,

as this will stop the Playlist process.

u However, if you want to stop the Playlist process at any time,

press any button.

i-box

(see page 13).

Using the FOXTEL iQ

Active

v Active

Active allows you to:

u launch additional interactive services, when these are

u display the Setup screens.

The Setup screens are described in the next section - see page 54.

available;

FOXTEL GUIDE

5151

Setup

v Using the Setup banner

You use the Setup banner to make temporary changes to the way the FOXTEL iQ works with your TV. Theses settings are:

u Programme Display - to set how programmes transmitted in

different formats display on your TV;

u Closed Captions - to set whether you want these to appear

in your current viewing session;

u Audio Language - if a programme is being broadcast with

more than one language use the setup banner to select your preferred language.

You also use the Setup banner to display the System Setup screens (see page 54), which allow you to make permanent changes to all the FOXTEL iQ settings.

You use the Setup banner as follows:

1. From a digital TV programme, press setup on the remote control.

The Setup banner displays.

2. Press U or D to highlight the item you want to change.

3. Press L or R to select the setting you want. The settings for the Programme Display are explained on page 53.

4. Press back to redisplay the TV picture, which is now using the new setting(s).

Note

The changes you make on the Setup banner are temporary changes. If you want to change the settings permanently, use the System Settings screens (see page 68).

Using the FOXTEL iQ

Setup

16:9 Programme Display (setting for standard TVs)

This setting controls how widescreen (16:9) programmes display on a ‘standard’ (4:3) TV. This item is only available if your TV Type is standard (4:3) (see page 69).

Centre Cut The centre portion only of any widescreen (16:9)

14:9 You see a wider portion of a widescreen (16:9)

Letter Box The whole of any widescreen transmissions will display,

4:3 Programme Display (setting for widescreen TVs)

This setting controls how ‘standard’ 4:3 programmes display on a widescreen (16:9) TV. This item is only available if your TV Type is widescreen (16:9) (see page 69).

Pillar Box The whole of the picture displays, as if it were on a

14:9 The picture displays slightly enlarged, so it ﬁlls more

Stretch The whole of the picture displays, stretched sideways to

transmissions will display.

transmission than with ‘centre cut-out’, but you do not see the entire picture. The picture does not ﬁll the screen.

but black bars will appear at the top and bottom of the screen.

SETUP

standard TV, with black bars at either side of the picture.

of the screen, but is slightly cropped at the top and bottom. Note: some programmes are transmitted in a 14:9 format, with black borders included at the top and bottom. In this case, only the transmitted borders are cropped so you do not lose any of the TV picture.

ﬁll your TV screen.

Setup

v Using the Setup screens

You use the Setup screens to:

u change your Parental Control settings, to restrict the viewing

and/or purchase of certain programmes, channels and Box Ofﬁce programmes;

u change the Personal Planner settings; u change your FOXTEL settings, to control how the FOXTEL iQ

makes recordings;

u set up recordings for channels without programme listings

(see page 43);

u look at on-screen help on using the FOXTEL service; u change or view the System Settings.

You can display the Setup screens as follows:

1. From a digital TV programme, press active on the remote control.

The Active menu displays.

2. Highlight ‘Setup’ then press select.

The Setup screen is displayed.

Using the FOXTEL iQ

Setup

v Changing your Parental Control settings

You use the Parental Control screens to:

u block channels; u set viewing restrictions by Parental Rating category; u set purchase restrictions, to control whether the PIN is needed

to purchase Box Ofﬁce programmes;

u set Adult Filter, to replace titles and synopses in the FOXTEL

Guide with Adult Filter;

u change your PIN; u choose whether you need your PIN to delete a ‘Kept’

programme from the Personal Planner.

Using your PIN

To use the Parental Control screens, you must enter your fourdigit PIN. When you ﬁrst use the FOXTEL iQ, your PIN is ‘1234’. In order to make your PIN secret, you should change it to a different number that you ﬁnd easy to remember (see page 59).

Remember to keep your PIN secret.

Displaying the Parental control screen

You change your Parental Control settings as follows:

1. On the System Setup screen, highlight ‘Parental Control’ and then press select.

2. Use the number buttons to enter your PIN.

If you enter the correct PIN, the Parental Control screen displays.

SETUP

The items on this screen are explained on the following pages.

Note

If you enter an incorrect PIN three times in a row, your PIN will be blocked for 10 minutes. You will not be able to use any feature requiring PIN entry during that time.

Setup

Blocking Channels

The Blocked Channels screen lets you block certain channels. Whenever you are watching FOXTEL channels, in order to view a

blocked channel, you must enter your PIN. You must also use your PIN to watch a recording of a programme on a blocked channel.

1. From the Parental Control screen, highlight ‘Blocked Channels’,

The Blocked Channels screen displays.

then press select.

u A ✔ symbol next to the channel name indicates that the

channel is not blocked.

u A symbol next to the channel name indicates that it is

blocked.

2. From the list of channels, use U or D to highlight a channel you want to block or unblock, then press L or R to select the setting you want.

3. Repeat step 2 to block or unblock all the channels you want.

4. You can also yellow button.

5. When you have ﬁnished selecting channels to block or unblock, press back.

unblock

all the channels at once by pressing the

Using the FOXTEL iQ

Setup

Setting Viewing Restrictions

The Viewing Restrictions screen lets you select the Parental Rating categories you want to restrict, so that those who do not know your PIN cannot watch programmes broadcast at a restricted classiﬁcation.

1. From the Parental Control screen, highlight ‘Viewing

The Viewing Restrictions screen displays.

Restrictions’, then press select.

SETUP

The classiﬁcation categories you can restrict are explained below:

R For adult viewers aged 18 and over. AV For adult viewers only - violent content. MA For viewers aged 15 or over - children under

15 are not permitted to watch MA programmes unless in the company of a parent or adult guardian.

M Recommended for viewers aged 15 years or

over.

PG Parental guidance is recommended as to the

suitability of the ﬁlm for children under 15.

u A ✔ symbol next to the classiﬁcation category indicates that it

is not restricted.

u A symbol next to the classiﬁcation category indicates that it

is restricted.

If you restrict a classiﬁcation category, this means that whenever a programme is broadcast with that classiﬁcation, you must enter your PIN before you can watch it. You must also use your PIN to watch a recording of a programme with a restricted classiﬁcation category.

When you restrict a classiﬁcation category, all the classiﬁcation categories above it are automatically restricted.

Setup

2. To restrict a classiﬁcation category, use U and D to highlight

3. Repeat step 2 to make all the changes you want.

4. To save your changes, highlight ‘Save New Settings’ then

Notes

If you press the red button to reset all the settings, the settings will change to the

The standard setting is that any programme broadcast with the ‘R’ classiﬁcation will be restricted, but you can remove this restriction if you wish by following the steps above.

Viewing restrictions work only if the broadcaster provides classiﬁcation category information. FOXTEL is not responsible for channels providing incorrect classiﬁcation information.

Setting Purchase Restrictions

The Purchase Restrictions screen lets you choose whether or not you need to enter your PIN to purchase a Box Ofﬁce programme.

1. From the Parental Control screen, highlight ‘Purchase

The Purchase Restrictions screen displays.

it, then press L or R to select the symbol. To remove the restriction, press L or R to select the ✔ symbol.

press select, or to cancel, press back.

standard

Restrictions’ then press select.

settings.

2. On the ‘Purchase by PIN’ item, press L or R to select the setting you want - ‘On’ or ‘Off ’.

If you select ‘On’, you must enter your PIN to purchase a Box Ofﬁce programme.

3. To save your changes, highlight ‘Save New Settings’ then press select, or to cancel, press back.

Using the FOXTEL iQ

Setup

Setting the Adult Filter

The Adult Filter allows you to block the titles and synopses for all ‘R’ classiﬁed programmes, so that those who do not know your PIN cannot view the programme information.

1. From the Parental Control screen, highlight ‘Adult Filter’ and

The Adult Filter screen displays.

then press select.

SETUP

2. Press L or R to select the setting you want - ‘On’ or ‘Off’. If you select ‘On’, you must enter your PIN to view ‘R’ classiﬁed programme information.

3. To save your changes, highlight ‘Save New Settings’ then press select, or to cancel, press back.

Setup

Changing your PIN

You can change the PIN code to a secret four-digit number which you ﬁnd easy to remember.

1. From the Parental Control screen, highlight ‘Change PIN’ then

The New PIN screen displays.

2. Use the number buttons to enter a new 4-digit PIN of your

Once you have entered your new 4-digit PIN once, the New PIN screen displays again, so you can enter it a second time to conﬁrm the change.

3. Enter your new 4-digit PIN again.

A message displays to conﬁrm you have changed your PIN. If you need further assistance with changing your PIN, call FOXTEL on 131 999 (7:30am - 11pm AEST).

press select.

choice. As you enter numbers, the dashes change to asterisks. You can press back once to cancel your changes. If you press

back a second time, the Parental Control screen redisplays.

Using the FOXTEL iQ

Setup

Setting your FOXTEL PIN settings

The FOXTEL PIN Settings screen lets you choose whether or not you need to enter your PIN to delete a programme that has been marked to ‘Keep’ in the Personal Planner (see page 32).

1. From the Parental Control screen (see page 55), highlight

The FOXTEL PIN Settings screen displays.

‘FOXTEL PIN Settings’ then press select.

SETUP

2. On the ‘PIN Protect Kept Programmes’ item, press L or R to select the setting you want - ‘No’ or ‘Yes’.

If you select ‘Yes’, you must enter your PIN to delete a programme that has been marked to ‘Keep’ in the Personal Planner. You must also enter your PIN to remove the ‘Keep’ label from a programme.

3. To save your changes, highlight ‘Save New Settings’ then press select, or to cancel, press back.

Setup

v Changing the TV Guide settings

You use this screen to change the display of your reminders, the colour of the FOXTEL Guide, the default settings for TV Guide Grid Video and Planner Search Video and the default order for Planner Search.

The standard (default) setting for each item is marked with *.

Item Settings Comments

Reminder Advanced Time 30, 60*, 90

seconds Guide Colour Option Orange, Blue* Select the colour of the FOXTEL Guide. TV Guide Grid Video Yes, No* If set to ‘Yes’ the TV Guide listings screen will

Planner Search Video Yes*, No If set to ‘Yes’ the Planner Search screen will

Planner Search Sort Order A-Z*, By Time Select the sort order of the Planner Search. If

Reminder Advanced Time means the length of time before a programme starts that its reminder appears.

You can change the Personal Planner settings as follows:

1. On the System Setup screen, highlight ‘Personal Planner

Settings’ and then press select.

Select the duration of reminder.

contain the video.

‘A-Z’ is selected, letter entry is allowed.

2. Use L or R to select the setting you want: 30, 60 or 90

seconds.

3. To conﬁrm any changes, highlight ‘Save New Settings’ then

press select, or to cancel, press back.

Using the FOXTEL iQ

Setup

v Changing your FOXTEL settings

You use this screen to change various settings relating to how the FOXTEL iQ records programmes, to:

u change the way in which the FOXTEL iQ manages your

recordings, when disk space is running low;

u change the length of time of the Instant Rewind recording; u add extra time to the start and end of recordings; u choose the way in which the playback indicator works.

The items in the screen are explained in more detail in the following sections, starting from ‘Disk Space Management’ on page

64.

Note

There is one other FOXTEL setting, which you use to choose whether or not you need to enter your PIN to delete ‘Kept’ programmes. This setting is described in the Parental Control section, on page 60.

You can change your FOXTEL settings as follows:

1. Press active on the remote control.

2. On the Active screen, highlight ‘Setup’ and then press select.

3. On the Setup screen, highlight ‘FOXTEL iQ Setup’ and then

press select.

SETUP

4. Use U or D to highlight the item you want to change.

5. Use L or R to select the setting you want.

Setup

6. Repeat steps 2 and 3 until you have made all the changes you

7. To conﬁrm your changes, highlight ‘Save New Settings’ then

Disk Space Management

You use this item to change the way in which the FOXTEL iQ manages your recordings when disk space is running out.

You can choose one of three settings:

u Automatic – recorded programmes will be deleted

The FOXTEL iQ will ﬁrst delete recorded programmes you have

The FOXTEL iQ will not delete recorded programmes marked

u Warning – shortly before the FOXTEL iQ runs out of disk space,

To continue the new recording and delete the old recording(s),

If you do not press any button, the new recording

u Manual – recording(s) will never be deleted automatically.

Shortly before the FOXTEL iQ runs out of disk space, a message

To continue the new recording and delete the old recording(s),

If you do not press any button, the old recording(s) are not

want to make.

press select, or to cancel, press back.

automatically when there is not enough space to record new programmes.

previously watched, then recorded programmes that you have not watched.

as ‘Keep’ or any Box Ofﬁce programmes.

a message displays to let you know.

press select. Or, to keep the old recording(s), press back - the new recording will stop when there is no more disk space.

will continue and the old recording(s) will be deleted automatically.

displays to let you know.

press select. Or, to keep the old recording(s), press back - the new recording will stop when there is no more disk space.

deleted and the new recording will stop when there is no more disk space.

Note

If, even after deleting previous recordings, there is still not enough disk space available for a new recording, the FOXTEL iQ will only record part of your selected programme.

Using the FOXTEL iQ

Setup

Instant Rewind

This is the length of time of the recording the FOXTEL iQ automatically makes of the channel you are currently viewing. For more information, see ‘Using Instant Rewind’ on page 13.

You can choose one of ﬁve settings: ‘Off,’ ‘5’, ‘15’, ‘30’ or ‘60’ minutes.

Add to start of recordings / Add to end of recordings

If you wish, you can add extra time to the start and/or end of recordings. The same six settings are available for both of these items:

u Automatic – 2 minutes extra recording time will be added to

u 0, 1, 2, 5 or 10 minutes – the extra recording time that will

u Extend 20mins (In Planner) – For all future recordings the

the scheduled start or end time of recordings;

be added to the scheduled start or end time of recordings;

red button will appear with a title of Extend 20mins.After the red button on your remote control has been pressed it will add a further 20 minutes to the highlighted recording.

SETUP

Note

If one recording immediately follows another, any extra time added to the start and/or end of recordings may be dropped in favour of the next recording.

Setup

Front-panel recording/playback indicator

You can change the way in which the playback indicator (see below) on the FOXTEL iQ’s front panel lights up. Three settings are available:

u Standard – the recording, play and/or circular indicators light

u Off – the circular indicator is turned off, but the recording and/

u Demo – (Demonstration) – all of the indicators light up in a

See also page 77.

Playback indicator

up if recording and/or playback is in progress.

or play indicators light up if recording and/or playback are in progress.

continuous sequence of operation.

circular

indicator

recording

indicator

play

indicator

Using the FOXTEL iQ

Setup

Energy Saving Level

The Energy Saving Level puts the FOXTEL iQ into standby then spins down the hard disk to reduce the power consumption by the FOXTEL iQ. There are three modes (‘Low’, ‘Medium’, ‘High’) which determine how long the FOXTEL iQ will be idle before it goes into standby and spins down the hard disk. The hard disk will automatically spin back up for recordings which will be unaffected.

1. Press the active button on the remote control to display the

2. Highlight ‘FOXTEL iQ Setup’, then press select

3. Highlight ‘Energy Saving Level’ and use the L and Rbuttons

4. Highlight ‘Save New Settings’ and press select. Before the FOXTEL iQ goes into standby the following message will

appear onscreen.

Active menu, then highlight ‘Setup’ and press select

to select the level you would like.

SETUP

Setup

v Using the Advanced Settings

You shouldn’t normally need to change the Advanced Settings as the FOXTEL iQ should have been correctly setup when it was installed.

However, the Advanced Settings screens can be useful if, for example, you buy a new TV and you want to make sure the FOXTEL iQ makes the best use of the new TV’s features.

1. To use the Advanced Settings screens, press active on the

remote control.

2. Highlight ‘Setup’, then press select.

3. Highlight ‘Advanced Settings’, then press select. The Advanced Settings screen displays on your TV.

4. To display one of the Settings screens, highlight it and press

select.

The details of each screen are described in the following sections.

Using the FOXTEL iQ

Setup

Picture Settings

The standard (default) setting for each item is marked with *. To conﬁrm any changes, highlight ‘Save New Settings’ then press

select, or to cancel, press back. If you press the red (Reset all settings) button, the settings will

change to the installer).

standard

settings (

NOT

the settings made by the

SETUP

Item Settings Comments

Aspect ratio control By TV,

By STU *

TV Type

(Only available if the Aspect ratio control has been set to ‘By STU’.)

16:9 Programme Display

(Setting for how widescreen (16:9) programmes display on a standard (4:3) TV

- only available if the TV Type has been set to 4:3)

4:3 * Setting for ‘standard’ (4:3) TVs. 16:9 Setting for ‘widescreen’ (16:9) TVs.

Centre Cut * The centre portion only of any widescreen (16:9)

14:9 You see a wider portion of a widescreen (16:9)

Letter Box The whole of any widescreen transmissions will display

For most TVs you should set this to ‘By STU’ (by set-top unit), then select your TV Type and Programme Display preference. ‘By TV’ allows your TV to control how the picture is displayed, provided that your TV is capable of controlling the picture, and that the FOXTEL iQ is connected to your TV via a SCART to SCART lead.

transmissions will display on a standard (4:3) TV.

transmission than with ‘centre cut-out’, but you do not see the entire picture. The picture does not ﬁll the screen.

on a standard (4:3) TV, but the picture does not ﬁll the screen.

Setup

Item Settings Comments

4:3 Programme Display

(Setting for how standard (4:3) programmes display on a widescreen (16:9) TV

- only available if the TV Type has been set to 16:9)

Video output PAL* If the system is connected via SCART-to-composite-video

Banner timeout 1 sec,

Closed Captions On, Off * Select whether or not you want Closed Captions to be

HDMI 4:3 Programme Display

HDCP Warning Settings All

HDCP Status HDMI Off,

Pillar Box * The whole of the picture displays, as if it were on a

standard TV, with black bars at either side of the picture.

14:9 The picture displays slightly enlarged, so it ﬁlls more

Stretch The whole of the picture displays, stretched sideways to

ﬁll your TV screen.

leads, you should select this setting.

RGB If the system connected via SCART-to-SCART leads, you

should select this setting for a better quality picture.

S-Video For improved picture quality to S-Video equipment, such

as a video recorder, you may wish to select this setting.

YUV This setting gives improved picture quality to equipment

that supports component video (Y Cr Cb). If the system is connected via SCART-to-component-video leads, you should select this setting.

Select your preferred setting for the length of time 5 secs*, 10 secs

14:9* Zoom in to reduce black side bars when displaying a 4:3

Stretch Stretches a 4:3 picture to ﬁll a 16:9 TV Screen, will cause

Pillar Box Displays 4:3 picture on a 16:9 television by putting black

Warnings*, No Warnings, Disable Only

HDCP Successful, HDCP Failed

that the i-search banner displays on-screen when you

change channel.

displayed when they are available.

picture on a 16:9 TV.

the picture to appear distorted.

bars either side of the picture.

Determines when you receive onscreen notices

informing you of restrictions due to HDCP.

This setting displays the results of the test for HDCP

support in your television via the HDMI connection.

Using the FOXTEL iQ

Setup

Audio and Language Settings

The standard (default) setting for each item is marked with *. To conﬁrm any changes, highlight ‘Save New Settings’ then press

select, or to cancel, press back. If you press the red (Reset all settings) button, the settings will

change to the installer).

standard

settings (

NOT

the settings made by the

SETUP

Item Settings Comments

Audio output Stereo *, Mono Controls the audio output on the SCART lead.

Background music On *, Off Controls whether or not music will play while you look at

the FOXTEL Guide.

Incorrect PIN signal On *, Off Controls whether or not a ‘beep’ noise will sound if you

enter an incorrect PIN.

SPDIF Digital Audio Output

SPDIF Digital Audio Delay

HDMI Digital Audio Output

Preferred Language English Choose your preferred language for programmes or

AC3 *, MPEG Controls the digital audio output from the connectors

marked ‘OPTICAL AUDIO OUT’ and DIGITAL AUDIO OUT’. Select AC3 if your equipment has Dolby Digital decoding capabilities. The setting ‘MPEG’ is for digital stereo sound. Note: Dolby Digital is only available on some rogrammes. If DolbyDigital is not available, the audio output will be digital stereo.

0ms*, 10ms, 20ms, 30ms, 40ms, 50ms, 60ms, 70ms, 80ms, 90ms, 100ms

MPEG*, AC3 Controls the digital audio output from the HDMI

Televisions take time to process a Digital HDMI input, this can result in the audio being ahead of the video if an external Dolby Digital decoder is being used. This setting allows you to delay the audio to match up with the video.

connector.

channels where more than one language is available.

Setup

System Details

To see details of the FOXTEL iQ, including the FOXTEL iQ model number, manufacturer and the FOXTEL Smartcard number.

Signal Test

To see the quality of the signal the FOXTEL iQ is receiving from the satellite or cable input.

System Test

To check that the FOXTEL iQ is properly connected to your telephone line.

Using the FOXTEL iQ

Setup

v Favourite Channels

The Favourite Channels screen lets you set your Favourite channels. When you are watching FOXTEL you are able to search through your

Favourite channels by pressing the yellow button.

1. From the Setup screen, highlight ‘Favourite Channels’, then

press select.

The Favourite Channels screen displays.

SETUP

An ‘F’ symbol (see right) next to the channel name indicates that the channel has been set as a Favourite. When no symbol appears next to the channel it indicates that the channel has not been set as a Favourite.

2. From the list of channels, use U or D to highlight a channel

you want to set as a Favourite, then press the yellow button to select the setting you want.

3. Repeat step 2 to set or remove Favourites.

4. When you have ﬁnished selecting or removing channels as

Favourites, press select.

Note

The maximum number of Favourites you can set is 50.

To see listings for your Favourite Channels, press TV Guide on your Remote Control, then press the yellow button (My Favourites).

All your favourite channels and their listings will appear.

Favourite symbol

Extra Information

v Using the av button

You may wish to connect more items of equipment to your television than your television has connectors to support (for example, the FOXTEL iQ, plus a VCR, DVD player and/or games console). In this circumstance the FOXTEL iQ can act as an AV switcher allowing the television connector used by the FOXTEL iQ to be shared with another item of equipment. This item is referred to as the ‘loop-through unit’ as it is connected to the back of the FOXTEL iQ rather than directly to the television. Usually this is the VCR.

If you have a ‘loop-through unit’, you use the av button on the FOXTEL remote control to switch between the FOXTEL iQ and the loop-through unit.

1. To switch to a looped-through item of equipment, press av on

the FOXTEL remote control.

Once you have pressed av, all the buttons on the FOXTEL remote control will be disabled, except FOXTEL and the FOXTEL Guide buttons - tv guide, box ofﬁce, active and planner.

2. To return to FOXTEL, press FOXTEL (or any of the FOXTEL Guide

buttons).

Notes

If you want to use the ‘loop-through’ facility, your TV must be connected to the loop-through unit (VCR for example) must be connected to the

SCART

connector on the FOXTEL iQ. If you are using the FOXTEL iQ to record a digital programme, using ‘loop-through’ does if you use your video recorder to watch a video on your TV. If your setup does not include a looped-through item, then when you press av on the FOXTEL remote control, your television will display a blank screen. To return to FOXTEL, press FOXTEL. If the FOXTEL iQ is not responding to the FOXTEL remote control, it may be because the av button on the remote control has been pressed. Press FOXTEL to reactivate the remote control.

TV SCART

connector on the FOXTEL iQ while the

not

affect this. The recording will continue even

v Looking after the FOXTEL Smartcard

✘ Do not remove and re-insert the FOXTEL Smartcard

unnecessarily.

✘ Do not bend the FOXTEL Smartcard. ✘ Do not put the FOXTEL Smartcard in liquids or use cleaning

ﬂuids on it.

✔ Keep the FOXTEL Smartcard away from children and pets. ✔ Always use the FOXTEL Smartcard in the FOXTEL iQ. It will not

work in any other FOXTEL iQ.

VCR

Using the FOXTEL iQ

Extra Information

v Replacing the batteries in the remote control

When the batteries in the remote control are running low, the following message will appear on your TV screen.

To remove the message, press back, then make sure you replace the batteries as soon as possible. You may also see a ‘low battery’ symbol in the i-search banner (see right).

To replace the batteries, insert two AA batteries as follows:

1. Hold the upper, silver part, of the FOXTEL remote control in

one hand. With your other hand, push the catch on the battery cover upwards and remove the cover by pulling it outwards.

low-battery

symbol

EXTRA INFORMATION

2. Remove the old batteries.

3. Insert the new batteries. Be sure to match the + and – marks

on the batteries to their respective marks inside the battery compartment.

4. Replace the battery cover, by inserting the two tabs at the top

of the cover ﬁrst, then pushing the cover into place.

✘ Don’t leave ﬂat batteries in the remote control. ✔ Replace both batteries at the same time. ✔ Dispose of ﬂat batteries in an environmentally-responsible

way.

The FOXTEL iQ

v Front panel

back button

To remove a screen and go back to the previous screen

tv guide button

To display the TV guide

reset button

To reset the FOXTEL iQ (only in the event of a problem occurring)

button

To switch the FOXTEL iQ into or out of standby

message light

Lights up green when there is a message waiting. Flashes green when it is an important message

online light

Lights up green when the FOXTEL iQ is online (using your telephone line)

Flashes when the FOXTEL iQ is sending or receiving information

ir receive light

Flashes red when the FOXTEL iQ receives a signal from the remote control

standby light

Lights up green if the FOXTEL iQ is receiving a signal Lights up red when the FOXTEL iQ is in standby Lights up orange when the FOXTEL iQ active and

has no signal

L, R, U and D buttons

While you are looking at screens

highlight and change what is displayed on screen

While you are watching TV

U and D change the channel

select button

To conﬁrm a choice or make a selection

- to move the

remote control sensor

Window that receives the signal from the remote control (do not block)

smartcard slot

To insert the FOXTEL Smartcard

Playback indicator

Lights up when the FOXTEL iQ is playing or recording. (See also page 77)

Using the FOXTEL iQ

The FOXTEL iQ

v Understanding the Playback Indicator

recording

indicator

The Playback Indicator on the FOXTEL iQ’s front panel lights up to show you what the FOXTEL iQ is doing. Provided you have ‘Front panel indicator’ set to ‘Standard’ (see page 66), the Playback indicator works as follows:

Recording Indicator

The recording indicator lights up constantly when the FOXTEL iQ is making a recording that will be listed in the Personal Planner.

It does

not

light up when you are using Live Pause or Instant Rewind, because these

recordings are not saved in the Personal Planner.

Play Indicator

The play indicator whether it is a programme from the Personal Planner, or a Live Pause or Instant Rewind recording.

always

lights up whenever you are watching a recorded programme,

circular

indicator

play

indicator

Circular Indicator

The circular indicator is used to show recording (unless you are watching a recorded programme at the same time).

u If you press pause, it lights up in a full circle. u If you play a recorded programme from the Personal Planner, or if you use Instant

Rewind, the indicator spins clockwise to show play or fast forward, and spins anticlockwise to show rewind.

u When you are using Live Pause, the circular indicator

for this is so that you can distinguish between Live Pause and Instant Rewind.

Note

To distinguish between Playback from the Personal Planner and Instant Rewind, press play to display the on-screen symbol (see page 93).

playback

. It does not light up when the FOXTEL iQ is

does not spin at all

. The reason

FOXTEL iQ

The FOXTEL iQ

v Rear view

An example of how the FOXTEL iQ may be connected up is shown on page 80.

VCR SCART

To connect to your video recorder (usually via a FOXTEL supplied lead, for example SCART to SCART or SCART to phono)

TV SCART

To connect to your TV (usually via a FOXTEL supplied lead, for example SCART to SCART or SCART to phono)

13/18V DC

500mA MAX.

COMBINED

INPUT 1INPUT 2

INPUT(S)

To connect the cable signal input or satellite signal inputs*

AUDIO L + R

To connect to the left and right audio phono (RCA) connectors on your TV, video recorder, home cinema or stereo sound equipment

(FIXED AUDIO)

VCR

SCART

COAXIAL

OPTICAL

DIGITAL AUDIO OUT (FIXED AUDIO)

DIGITAL AUDIO OUT

To connect to a digital co-axial audio (electrical S/PDIF) input on your home cinema, TV, video recorder or stereo sound equipment

OPTICAL AUDIO OUT

To connect an optical digital-audio lead (not supplied) to a home cinema system

AUDIO

OUT

HDMI™ connector

To connect to the HDMI™ connector on a high-deﬁnition (HD) TV.

Note: the video output from this connector is

standard-deﬁnition

(requires HDCP)

ETHERNET

For future use

USB

For future use

TELEPHONE LINE

To connect the telephone lead

VENTILATION SLOTS

Do not block!

TELEPHONE

LINE

USBETHERNET

12V DC

3.5A MAX.

POWER INPUT

To connect to the power supply

Always disconnect the external power supply adapter from

the power point

before

the power connector from the FOXTEL iQ

you remove

* Cable and satellite inputs

The number of signal inputs on the FOXTEL iQ depends on whether it is for cable or satellite signals. The satellite FOXTEL iQ (shown on this page) has two signal inputs. You must connect a signal cable to each of these. However the cable FOXTEL iQ (shown in the connection diagram on page 80) has only one signal input as it requires one connection only.

Using the FOXTEL iQ

The FOXTEL iQ

v Connections to the FOXTEL iQ

The connection diagram is shown on page 80.

WARNINGS You must not plug the FOXTEL iQ into the mains supply until you

have connected the FOXTEL iQ to the other equipment in your system.

The FOXTEL iQ is designed for use only with the supplied external power supply adapter. On the external power supply adapter there is a label that speciﬁes the correct mains power supply input for it. Do not connect the external power supply adapter to any other power supply.

After connecting all other equipment, connect the 12 Volt lead to the FOXTEL iQ and then insert the external power supply adapter into the power point.

The only way to disconnect the FOXTEL iQ from the power supply is to remove the external power supply adapter from the power point (i.e. not by removing the 12 Volt lead from the FOXTEL iQ). Therefore you must install the FOXTEL iQ near to the power point, which should be easily accessible.

If you are in any doubt about the external power supply adapter or its connection, consult a competent electrician.

FOXTEL iQ

The FOXTEL iQ

Connecting to your TV and video recorder

The connection diagram below shows how the FOXTEL iQ may be connected up to a standard-deﬁnition TV (SDTV), or a high-deﬁnition TV (HDTV) and video recorder. Other connection set-ups are possible.

The diagram shows a cable FOXTEL iQ. For a diagram showing the satellite FOXTEL iQ rear view, and information about its signal inputs, see page 78.

The dotted line marked ‘HDMI lead’ shows an optional video connection to an HDTV. Use this connection if you have an HDTV with an HDMI connector, for superior video quality. The display device must be HDCP 1.1 compliant.

Note: the video output from this connector is standard-deﬁnition

For superior audio quality, use one of the optional audio connection methods shown on page 81.

Standard-deﬁnition TV

Video recorder

SCART lead

Telephone lead

COAXIAL

CABLE INPUTCABLE INPUT

VCR SCART (FIXED AUDIO)

TV SCART

OPTICAL

DIGITAL AUDIO OUT

(FIXED AUDIO)

AUDIO

OUT

USBETHERNET

TELEPHONE

LINE

12V DC

3.5A MAX.

Lead from your cable signal input* (see note on

SCART lead

HDMI lead

page 67)

Flat-panel TV

Note

If your display device is not HDCP compliant, you will need to connect it via the scart connection. Refer to the instructions that came with your display device to determine whether it is HDCP compliant. All content viewed through the HDMI connection is Standard Deﬁnition for this iQ.

Power supply lead

Using the FOXTEL iQ

The FOXTEL iQ

Optional audio connections

This diagram shows the optional audio connections you can make to obtain improved quality sound.

You can connect to stereo audio equipment as shown, or alternatively, if your TV and/or video recorder has the correct input connectors, you can connect to these as required.

VCR SCART (FIXED AUDIO)

TV SCART

Optical digital audio lead

COAXIAL

OPTICAL

DIGITAL AUDIO OUT

(FIXED AUDIO)

Coaxial (75Ω) digital audio lead

AUDIO

OUT

USBETHERNET

TELEPHONE

LINE

12V DC

3.5A MAX.

Analogue stereo audio phono leads

FOXTEL iQ

Solving problems

v Using the Help channel

The Help channel can be accessed via the FOXTEL Guide on channel

999. The channel contains tutorials on how to use the FOXTEL service,

hints, tips as well as troubleshooting advice. The Help channel is closed captioned enabled.

Using the FOXTEL iQ

Solving problems

v On-screen messages

If one of the following messages appears on your TV screen, make a note of the number that appears with the message (for example, F001). If you need to call your service provider (e.g. FOXTEL or TELSTRA) for assistance, please have the number handy so they can help you as quickly as possible.

Problem Possible cause Suggested solution

Please insert your Smartcard.

There is a Smartcard error. Please ensure your FOXTEL Smartcard is correctly inserted. Call 131 999 for assistance.

Insert your new FOXTEL Smartcard. Call your service provider for assistance.

This Smartcard is not authorised. Please call your service provider for assistance.

There is a Smartcard error. Please call your service provider for assistance.

There is a problem with your FOXTEL Smartcard. Please call your service provider for assistance.

There is no FOXTEL Smartcard in the Smartcard slot in the FOXTEL iQ.

The FOXTEL iQ cannot recognise the FOXTEL Smartcard.

The old FOXTEL Smartcard is no longer valid.

The FOXTEL Smartcard is not authorised.

The FOXTEL Smartcard has developed a problem.

Insert the FOXTEL Smartcard into the Smartcard slot.

Check it is the correct FOXTEL Smartcard. Check it is in the right way up. Check that the card is not damaged. If the problem continues please switch the FOXTEL iQ off at the power supply and then turn back on. If the problem persists call FOXTEL on 131 999.

You should have received a new FOXTEL Smartcard through the post. Remove the old FOXTEL Smartcard and insert the new FOXTEL Smartcard.

Call your service provider’s telephone number to get the FOXTEL Smartcard authorised. FOXTEL subscribers call 131 999.

Call your service provider’s telephone number to get the smartcard authorised. FOXTEL subscribers call 131 999.

SOLVING PROBLEMS

Solving problems

Problem Possible cause Suggested solution

This is the wrong Smartcard for this box. Please insert the correct FOXTEL Smartcard. Call your service provider for assistance.

The current Smartcard is not a FOXTEL card. Insert your FOXTEL Smartcard. Call your service provider for assistance.

This programme is not available.

This programme will not be available until...

You cannot purchase this programme at the moment.

You cannot purchase this programme.

Your entitlement for this programme has not yet arrived. Please wait or reselect later.

This programme has already started. Please check the TV Guide for the next showing

You have more than one FOXTEL iQ and have put the wrong FOXTEL Smartcard in this FOXTEL iQ.

You have put the wrong Smartcard in the FOXTEL iQ.

This programme is not currently available.

The programme will not be available until the date and time shown on the screen.

You cannot buy this programme now.

A problem occurred while you were trying to purchase the programme.

Your authorisation may take a few minutes to arrive.

The programme has already started.

Insert the right FOXTEL Smartcard for this FOXTEL iQ. If the problem continues please switch the FOXTEL iQ off at the power supply and then turn back on. If the problem persists call FOXTEL on 131 999.

Insert the right FOXTEL Smartcard for this FOXTEL iQ. If the problem continues, call FOXTEL on 131 999.

You will not be able to watch this programme. If the problem continues, call your service provider.

Please try again at the time shown.

You may be able to buy it later.

Please call your service provider for assistance. FOXTEL subscribers call 131 999.

Wait a minute or two then try again. If the problem continues, call your service provider. FOXTEL subscribers call 131 999.

Check the listings to ﬁnd out when it is next on.

Using the FOXTEL iQ

Solving problems

Problem Possible cause Suggested solution

There is insufﬁcient credit left on your Smartcard.

There is insufﬁcient space left on your Smartcard. Call your service provider for assistance.

Initialising new FOXTEL smartcard. Please wait.

Authorising new FOXTEL Smartcard. Please wait.

Failed authorisation. Please call your service provider for assistance.

To receive this channel please call 131 999 to upgrade your subscription.

You cannot purchase this programme. Please call 131 999 for assistance.

Ensure that an operating telephone line is connected. Press select to continue or press back to cancel

There is not enough credit left on the FOXTEL Smartcard to buy this programme.

There is not enough capacity on the FOXTEL Smartcard to store the information for this programme.

You have only just inserted the new FOXTEL Smartcard into the FOXTEL iQ and your service provider is still checking the card.

You have only just inserted the new FOXTEL Smartcard into the FOXTEL iQ and your service provider is still authorising the card.

There is a problem with the FOXTEL Smartcard.

The programme or channel is not included in your subscription.

You cannot buy this programme with the remote control.

The FOXTEL iQ is not connected to an operating telephone line.

Please ensure you have a working return path. If the problem continues call your service provider so you can order this programme. FOXTEL subscribers call 131 999.

Call your service provider so you can order this programme. FOXTEL subscribers call 131 999.

Initialisation and authorisation may take up to 5 minutes. Please wait. If the problem continues please switch the FOXTEL iQ off at the power supply and then turn back on. If the problem persists call FOXTEL on 131 999.

Initialisation and authorisation may take up to 5 minutes. Please wait. If the problem continues, call FOXTEL on 131 999.

Please call your service provider. FOXTEL subscribers call 131 999.

Please call your service provider to upgrade your subscription. FOXTEL subscribers call 131 999.

Please call your service provider for assistance purchasing this programme. FOXTEL subscribers call 131 999.

Check that the telephone lead between the FOXTEL iQ and the telephone point is properly plugged in. Always switch the FOXTEL iQ off at the power supply before plugging or unplugging any other equipment.

SOLVING PROBLEMS

Solving problems

Problem Possible cause Suggested solution

The batteries in your remote control need changing. Insert new batteries within 10 minutes of removing the old set.

[...] is not available whilst two recordings are in progress. Press back to cancel.

[...] is not available. Call your service provider to upgrade your FOXTEL subscription.

Music programmes cannot be recorded. Press back to cancel.

Other channels cannot be recorded. Press back to cancel.

[...] cannot be manually recorded. Press back to continue.

The batteries in the remote control are low and need replacing.

There are certain features that are not available while you are recording two programmes at the same time.

You may need to update your subscription, or there may be an unexpected problem with your subscription.

You cannot use the R button to record channels which do not provide programme listings in the i-search banner or TV Guide.

You have attempted to select a channel that cannot be recorded by manual recording. This may be because it is an interactive channel.

Replace the batteries in the remote control as soon as possible.

Either cancel one of the recordings, or do not select an unavailable feature. For more information about what you can do while recording two programmes, see page 31.

Please call FOXTEL on 131 999 for assistance.

You can use the Setup screens to set up a recording - see page 43.

You cannot record an interactive application. Select a different channel to record.

Using the FOXTEL iQ

Solving problems

Problem Possible cause Suggested solution

No signal is being received. FOXTEL requires a signal to be able to play back programmes. Press back to continue.

Housekeeping. Please wait.

You cannot remove this programme because it has already started. Press back to cancel.

There may be a problem with the signal, or the FOXTEL iQ may have been disconnected from the satellite or cable input.

The FOXTEL iQ is attempting to resolve a system fault.

You have attempted to remove a pay-per-view event that you have ordered, which has already started.

The FOXTEL iQ must be connected to the satellite or cable input, in order for any FOXTEL services to be available. Check that the satellite/cable lead is correctly connected to the FOXTEL iQ. (Follow the safety instructions on page 6.) Check that nothing is blocking the satellite dish (if you have one), for example a tree or high building. There may be a temporary problem with the reception, caused, for example, by bad weather; try again later. If the problem continues, contact your FOXTEL provider.

Wait for the FOXTEL iQ to resolve the problem; if it is not resolved call FOXTEL on 131 999 for assistance.

You cannot cancel the order, because the programme has already started. To watch the programme, tune to the channel that it is on by highlighting the programme and pressing select.

SOLVING PROBLEMS

Solving problems

v General problems

* Before you check connections between your equipment, make sure you disconnect all your equipment from the power supply. When you have ﬁnished checking and making connections, safely reconnect all the equipment to the power supply (see page 79).

Problem Possible cause Suggested solution

The FOXTEL iQ doesn’t seem to be working, and there are no lights on the front panel.

The FOXTEL iQ doesn’t seem to be working, and the front-panel standby light is

green

The FOXTEL iQ doesn’t seem to be working, and the front-panel standby light is

orange

red

The FOXTEL iQ is not receiving power.

The FOXTEL iQ is in standby.

The FOXTEL iQ is not correctly connected to your other equipment, or your other equipment is not correctly set up.

Your TV is not switched to show digital channels.

There is a problem with the signal.

Make sure that the power lead is properly plugged in and that the power supply is switched on. Check that the power point has power (try plugging in a lamp).

Press S on the front panel, or FOXTEL on the remote control.

Check that all the connections are properly made. Check that your TV is plugged into the power supply and that it is switched on. If the FOXTEL iQ is connected to your video recorder, rather than your TV (so the FOXTEL iQ is ‘looped though’ your video recorder), check that your video recorder is plugged into the power supply and in the correct state (switched off or on) for video recorder loopthrough to work (check your video recorder’s User Guide).

If the FOXTEL iQ is connected to your TV via a SCART lead, S-Video lead or phono lead, try selecting the appropriate AV channel on your TV. If the FOXTEL iQ is connected to your TV via an RF lead only, try selecting the appropriate ‘channel for digital TV’. If you do not have a ‘channel for digital TV’, contact your FOXTEL provider for advice.

Check that the satellite/cable lead is correctly connected to the FOXTEL iQ. Check that nothing is blocking the satellite dish (if you have one), for example a tree or high building. There may be a temporary problem with the reception, caused, for example, by bad weather; try again later. If the problem continues, contact your FOXTEL provider.

Using the FOXTEL iQ

Solving problems

Problem Possible cause Suggested solution

The remote control isn’t working.

You can’t use the FOXTEL remote control to operate the FOXTEL iQ.

You’ve forgotten your PIN.

You are having difﬁculties using a FOXTEL interactive feature, such as Active or Box Ofﬁce.

Something is between the remote control and the FOXTEL iQ.

The batteries are ﬂat or inserted the wrong way round.

The FOXTEL iQ may be in ‘loop-through’ mode because you pressed the av button (see page 74).

There may be a problem with your telephone line.

Make sure you point the remote control directly at the FOXTEL iQ and that nothing is between it and the FOXTEL iQ. The ir receive light on the FOXTEL iQ’s front panel should ﬂash each time you press a remote button.

Check the batteries and replace them if necessary.

If you want to watch digital TV, press FOXTEL on the remote control to return to viewing FOXTEL.

Call your FOXTEL provider for advice.

Ensure that the iQ is connected to a working telephone line. Check that you have a working return path by going to channel 998, and after the application loads select connect. If you receive a red cross please recheck the connection between the iQ and the telephone line and go back to channel 998 and select connect. If you receive a green tick but cannot access voting please check that your phone is not barred for 1900 numbers. If you receive a green tick but cannot order Box Ofﬁce titles please call FOXTEL on 131 999.

SOLVING PROBLEMS

Speciﬁcation

Due to continued product improvement, this speciﬁcation may change without notice.

General

Operating voltage: 12 V DC

Power consumption: 42 W (max.) Weight: 3.6 kg (packed) Dimensions (W x H x D): 325 mm x 56 mm x 235 mm Operating temperature range: 0° C to +50° C Storage temperature range: –20° C to +60° C

Rear panel connectors

12 V DC 3.5 A MAX DC power input socket TELEPHONE LINE RJ11 female USB USB 2.0 (Type A) ETHERNET RJ45 female HDMI HDMI type A female VCR SCART SCART (composite video in/out;

TV SCART: SCART (composite video out; component video out;

OPTICAL DIGITAL AUDIO OUT Optical S/PDIF digital-audio out COAXIAL DIGITAL AUDIO OUT Electrical S/PDIF phono (RCA) out AUDIO R and L Right and left phono (RCA) audio out CABLE INPUT

(Cable FOXTEL iQ) INPUT 1 and 2

(Satellite FOXTEL iQ)

The model number, serial number and electrical rating of the FOXTEL iQ are on a label on its base.

The EMC (Electro-Magnetic Compatibility) speciﬁcation of the product is as follows:

FOXTEL Terms and Conditions are available on the FOXTEL website at www.foxtel.com.au You can also obtain a copy by calling 131 999.

(External power supply input voltage: 240 V AC ± 15%; 50 Hz)

S-Video in/out; RGB in)

RGB out; S-Video out)

IEC 169-24 F-type female

2 x IEC 169-24 F-type female

The product complies with the following safety standards:

- AS/NZS 60065:2000

- AS/NZS 60950-1:2000

- AS/NZS CISPR 13:2004

- AS/NZS CISPR 22:2006

The product complies with the following Telecoms standards:

- AS/NZS 60950-1:2000

- AS/ACIF S002:2005

Using the FOXTEL iQ

Glossary

4:3 The standard shape of TVs and programme transmissions.

14:9 A display option for TV programmes. It is slightly wider than 4:3 but not

Standard - 4:3 programme on a 4:3 TV

as wide as 16:9.

14:9 programme on a 4:3 TV

16:9 The widescreen shape of TVs and programme transmissions.

The widescreen symbol (see right) displays on the i-search banner when a programme is transmitted in a widescreen format.

Widescreen - 16:9 programme on a 16:9 TV

AC3 Enhanced Dolby Digital sound. If you have used the ‘OPTICAL AUDIO OUT’

or ‘DIGITAL AUDIO OUT’ connectors to connect the FOXTEL iQ to audio equipment with Dolby Digital decoding capabilities, you can select this option for enhanced sound (see page 71).

Closed Captions A transcription of the audio soundtrack displayed on-screen.

You can turn Closed Captions ‘On’ or ‘Off’ (see page 69). The Closed Captions symbol (see right) displays in the i-box

when Closed Captions are available. FOXTEL iQ FOXTEL’s Personal Digital Recorder. HDCP (High-

bandwidth Digital Content Protection)

HDMI (HighDeﬁnition Multimedia Interface) lead

i-box An information box which gives extra information about a programme

i-search banner The channel and programme information banner that displays when you

HDCP is the industry-wide content protection standard that content

producers use to enable you to see their programming after it travels

across HDMI or DVI connections.

The type of lead you use to connect

the equipment via the HDMI

connector (see the diagram, right).

listed in the i-search banner, TV Guide, FOXTEL Box Ofﬁce or Personal

Planner.

change channel or press select while you are watching FOXTEL channels.

14:9 programme on a 16:9 TV

GLOSSARY

Glossary

Letterbox A description of how widescreen (16:9) programmes display on a

MPEG The setting for standard digital stereo audio from the FOXTEL iQ’s optical

Pillarbox A description of how standard (4:3) programmes display on a widescreen

PIN Personal Identiﬁcation Number used to restrict access to certain areas of

Playback symbol An on-screen symbol which shows you what the FOXTEL iQ is doing. See

Playback indicator This display, on the FOXTEL iQ’s front panel, lights up to show you what

RF lead The type of lead you use to

standard (4:3) TV.

The whole of the widescreen transmission displays, but black bars will

appear at the top and bottom of the screen.

Letterbox - 16:9 programme on a 4:3 TV

audio out and digital audio out connectors

(16:9) TV.

The whole of the picture displays, as if it were on a standard TV, with

black bars at either side of the picture.

Pillarbox - 4:3 programme on a 16:9 TV

your FOXTEL service.

page 93.

the FOXTEL iQ is doing. See page 77.

connect your equipment via the RF

connectors (see the diagram, right).

SCART lead The type of lead you use to connect

your equipment via the SCART

connectors (see the diagram, right).

S/P-DIF ‘Sony/Philips Digital Interface’ - the digital element of the FOXTEL iQ’s

optical audio out and digital audio out connectors. STU An abbreviation for set-top unit, another name for the FOXTEL iQ. Subtitles Text on your TV screen that is a transcript or translation of the

programme’s audio soundtrack, usually used for foreign-language

programmes. The Subtitles symbol (see right) displays on the i-search

banner when subtitles are available. Subtitles appear automatically. You

cannot choose whether they appear or not.

Using the FOXTEL iQ

On-screen symbols

The following symbols appear on your TV screen while you are using the FOXTEL iQ. They are explained throughout this User Guide, but here is a handy reference of what each symbol means.

Play (during playback from the Personal Planner)

The green ring rotates clockwise.

The number, shown with a

start

of the recording.

Slow-motion play

The green ring rotates clockwise at half the speed of normal play.

Play (during Live Pause or Instant Rewind)

The green ring rotates clockwise.

The number, shown with a

live TV

Slow-motion play

The green ring rotates clockwise at half the speed of normal play.

Pause (during playback from the Personal Planner)

The green ring does not move.

The number, shown with a

start

of the recording.

plus

sign, is the number of minutes

minus

sign, is the number of minutes

plus

sign, is the number of minutes

since the

before

since the

Bookmarked (during Pause of playback from the Personal Planner)

Shows you have just selected that point to be a Bookmark.

Pause (during Live Pause or Instant Rewind)

The green ring does not move.

The number, shown with a

live TV

Note: When you ﬁrst press Live Pause, the words ‘Live Pause’ display

instead of the number.

Fast forward (during playback from the Personal Planner)

The green ring rotates clockwise at double-speed, containing the

selected fast-forward speed (x2, x6, x12 or x30).

If the number is a

Pause or Instant Rewind.

Rewind (during playback from the Personal Planner)

The green ring rotates anti-clockwise at double-speed, containing the

selected rewind speed (x2, x6, x12 or x30).

If the number is a

Instant Rewind.

minus

sign, is the number of minutes

number, Fast forward is taking place in Live

number, Rewind is taking place in Live Pause or

before

GLOSSARY

On-screen symbols

Skip forward

The green ring does not move.

The number shows the number of minutes since the start of the

recording.

Skip back

The green ring does not move.

The number shows the number of minutes since the start of the

recording.

Note

No playback symbols appear on-screen while the i-search banner or i-box is displayed.

Using the FOXTEL iQ

Welcome to FOXTEL iQ

Congratulations – the FOXTEL service is installed. Now you’re ready to experience television like never before - FOXTEL will change the way you watch television forever!

Below is some useful information regarding the FOXTEL setup. If calling FOXTEL on 131 999, be sure to have these details ready so we can assist you promptly with your enquiry.

Welcome to FOXTEL

Before calling FOXTEL for troubleshooting assistance, please run through the following steps:

Check when

complete

What should I check? What do I do next?

Is the external power supply adapter lead from the FOXTEL iQ connected to the power point and the power turned on?

Is the FOXTEL iQ standby button green? If not, press the

Is the television on the A Channel? If yes, ensure you have

Is the smartcard inserted correctly? Ensure the gold chip is

If not, connect the power lead and turn on the switch at the power point

standby button on the FOXTEL iQ

pressed the FOXTEL button on the remote control

facing down and the arrow on the top of the smart card is facing the FOXTEL iQ

Is the FOXTEL cable from the wallplate to the FOXTEL iQ tightly secured?

Are the leads from the FOXTEL iQ to the TV connected?

Try performing a ‘soft re-boot’ of the FOXTEL iQ. To do this, press the reset button on the front panel of the FOXTEL iQ, holding it down for four seconds.

If you require troubleshooting assistance, please call FOXTEL on 131 999

If not, tighten the FOXTEL cable to the wallplate and the FOXTEL iQ

If not, connect the leads

Once this is complete, press the standby button on the FOXTEL iQ

Using the FOXTEL iQ

502-1215402

Foxtel iQ User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual