Foxtel DSN720NM User's Guide

Your FOXTEL remote control

FOXTEL

Takes you from the TV
Guide (or any FOXTEL
Digital screen) to the last
channel you were watching

av

Switches to ‘AV mode’

box office

To order movies and events
from the FOXTEL Box
Office

tv guide

Displays your FOXTEL
Digital Guide’s programme
listings screen

setup

Displays the Setup screen
where you can change your
set-top unit’s settings

vol + and –

Changes the volume up or
down

mute

Turns the sound on or off

colour buttons

Use to select the matching
colour option shown on
screen

red colour button

Launches an active service
when you see the red
button on your TV screen

number buttons (0-9)

Use to change channel,
enter numbers and select
on-screen options

S

Puts your set-top unit into or
out of standby

active

Displays the Active screen
for FOXTEL’s range of
interactive services

planner

Displays your Personal
Planner, to view your
programme reminders

i

Displays more information
about a programme

ch + and –

Changes channel and pages
up and down through listings
in the TV Guide

arrow buttons
U,D,L,R

Moves the highlight around
the screen

select

Confirms a choice or makes
a selection

Also displays the i-search
banner

help

Tunes to the Customer Care
channel or displays help
information

back

Jumps back to the previous
screen or previous channel
you were watching

Your FOXTEL remote control

Rebirth Version 1.0 June 2004

This product incorporates copyright protection technology that is protected by U.S.
patents and other intellectual property rights. Use of this copyright protection technology
must be authorised by Macrovision, and is intended for home and other limited pay per
view uses only, unless otherwise authorised by Macrovision. Reverse engineering or
disassembly is prohibited.

A product with the Dolby Digital decoder system. Manufactured under
license from Dolby Laboratories. "Dolby", and the double-D symbol are trademarks of
Dolby Laboratories. All rights reserved.

Declaration of Conformity No. 2929 (cable); 2930 (satellite)
Trade Mark of the DVB Digital Video Broadcasting Project (1991 to 1996)

DOLBY

Contents

Welcome to FOXTEL Digital! . . . . . . . . . 1

Your FOXTEL digital set-top unit . . . . . . .

Updates to your digital set-top unit . . . . . 1

Getting in touch with FOXTEL . . . . . . . . 1

For your safety . . . . . . . . . . . . . . . . . . . . 2

Getting started . . . . . . . . . . . . . . . . . . . . 3

Switching your digital set-top unit on

and off . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Changing channel . . . . . . . . . . . . . . . . . . . . 3

Blocked channels . . . . . . . . . . . . . . . . . 3

Changing the volume . . . . . . . . . . . . . . . . . 3

What is the FOXTEL Digital Guide? . . . . 4

Using your FOXTEL remote control with

the FOXTEL Digital Guide . . . . . . . . . 5

Using the i-search banner . . . . . . . . . . . . . 6

Setting a reminder . . . . . . . . . . . . . . . . 6

Displaying the i-box . . . . . . . . . . . . . . . . . . 7

Viewing Closed Captions . . . . . . . . . . 7

Codes and symbols in the programme

information screens . . . . . . . . . . . . . . . 7

Using your FOXTEL Digital Guide. . . . . .9

TV Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Finding a programme . . . . . . . . . . . . . 10

Choosing a programme to watch

now or later . . . . . . . . . . . . . . . . . . . . 12

Personal Planner . . . . . . . . . . . . . . . . . . . . 13

Watching a programme when you

see its reminder . . . . . . . . . . . . . . . . . 14

Using AutoTune . . . . . . . . . . . . . . . . . 15

Programme clashes . . . . . . . . . . . . . . 16

Deleting a programme from your

Personal Planner . . . . . . . . . . . . . . . . . 16

FOXTEL Box Office . . . . . . . . . . . . . . . . 17

Ordering a FOXTEL Box Office

programme . . . . . . . . . . . . . . . . . . . . . 18

Active . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Playing games . . . . . . . . . . . . . . . . . . . 19

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Using the Setup banner . . . . . . . . . . . . . .20

Using the Setup screens . . . . . . . . . . . . . .22

Changing your Parental Control settings 23

Blocking Channels . . . . . . . . . . . . . . . .24

Setting Viewing Restrictions . . . . . . . .25

Setting Purchase Restrictions . . . . . . .26

Changing your PIN . . . . . . . . . . . . . . .27

Changing your Personal Planner settings 28

Using the System Settings . . . . . . . . . . . .29

Picture Settings . . . . . . . . . . . . . . . . . .30

Audio and Language Settings . . . . . . .31

System Details . . . . . . . . . . . . . . . . . . .31

Signal Test . . . . . . . . . . . . . . . . . . . . . . .31

System Test . . . . . . . . . . . . . . . . . . . . .31

Extra information . . . . . . . . . . . . . . . . .32

Recording a digital programme . . . . . . . .32

Using AV mode to watch a video

recording . . . . . . . . . . . . . . . . . . . . . . .32

Looking after your FOXTEL Smartcard .33
Replacing the batteries in your remote

control . . . . . . . . . . . . . . . . . . . . . . . . .34

Your FOXTEL Digital set-top unit . . . . .35

Front panel . . . . . . . . . . . . . . . . . . . . . . . . .35

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . .36

Connections to your digital set-top unit .37

Solving problems . . . . . . . . . . . . . . . . . .38

Using Help . . . . . . . . . . . . . . . . . . . . . . . . .38

On-screen messages . . . . . . . . . . . . . . . . .39

General problems . . . . . . . . . . . . . . . . . . .42

Specification . . . . . . . . . . . . . . . . . . . . .44

Glossary . . . . . . . . . . . . . . . . . . . . . . . . .46

1

WELCOME

1

Thankyou for choosing FOXTEL Digital. This User Guide providesyou
with easy to understand instructions on how to use your FOXTEL
Digital set-top unit and remote control.

❖

Your FOXTEL digital set-top unit

Your FOXTELdigital set-top unit receives digital information via cable
or satellite, decodes this information and sends it to your TV.

❖

Updates to your digital set-top unit

From time to time, your digital set-top unit may be updated. Updates
will usual

ly occur automatically. You should not unplug your digital set­top unit from the power point, as this may affect the installation, and
the availability of any updates which may occur.

Updates provide enhanced features; and new screens may become
available. Although any new screens may look a little different from
those described in this User Guide, you will be able to use the same
techniques (e.g. highlight and select) to navigate around the screens.

❖

Getting in touch with FOXTEL

Welcome to FOXTEL Digital!

If you have any questions about your new FOXTEL service, please
call FOXTEL on 131999 (7:30 - 11pmAEST).

2

Using your FOXTEL Digital set-top unit

Your digital set-top unit has been manufactured to meet international
safety standards. To obtain the best results and operate the digital set­top unit safely it is important that you read the safety instructions
below.

If you have any doubts about the installation, operation or safety of your
digital set-top unit, please consult FOXTEL

.

WARNING!
Remember that contact with 240 V AC power can be lethal
or can cause a severe electric shock. To avoid this risk:

Never remove the top cover from your digital set-top
unit as the

re are high-voltage live parts inside. There
are no user-serviceable parts inside your digital set­top unit.

Make sure that all electrical connections are safe and
secure.

Do not connect any of your equipment (digital set-top
unit, TV, video recorder etc.) to the power supply until
you have properly connected all the other leads.

Disconnect your digital set-top unit from the power
supply (by disconnecting its power lead from the
power point on the wall) before you disconnect any
other equipment from its rear panel.

Never push anything into the holes, slots or other
openings of the digital set-top unit case (except your
FOXTEL Smartcard into its correct slot).

CAUTION!

✔ To ensure a free flow of air around the digital set-top unit, allow

at least 5cm of space above and around the digital set-top unit.

✘ Never stand your digital set-top unit on soft furnishings or

carpets. Do not cover any ventilation slots.

✘ Do not place your digital set-top unit in an unventilated cabinet

or on top of a unit which emits heat (e.g. a TV).

✔

If the digital set-top unit is placed with other items of audio/video
equipment in a cabinet, make sure all items have sufficient space
all around them, to allow ventilation and prevent overheating.

✘ Do not stack items of audio/video equipment in a crowded

space.

✘ Do not use or store your digital set-top unit in hot, cold, damp

or dusty places.

✘ Do not put anything on your digital set-top unit which might

melt, drip or spill into it. Never stand objects filled with liquids,
such as vases, on top of your digital set-top unit.

✘ Never place naked flame sources, such as lighted candles, on top

of your digital set-top unit.

For your safety

GETTING STARTED

3

Getting started

❖

Switching your digital set-top unit on and off

Whenever you are not using your digital set-top unit you should put it
into standby.. You should not unplug it at the power point.

◆

To put your digital set-top unit into standby, press S.

The standby light on the front panel shines red.

◆ To take your digital set-top unit out of standby and switch it on,

press FOXTEL

(or S again).

The standby light on the front panel shines green.

❖

Changing channel

You can change the channel by using:

◆ the ch + and ch - buttons;

◆ the back button, to return to the previous channel you were

watching;

◆ the number buttons (channel numbers are always three digits,

for example 108); or

◆

one of the on-screen methods described in the following
sections.

When you change channel, a banner (the i-search banner) displays
briefly to show information about the channel. It automatically
disappears after a few moments, or you can press

back to remove it

immediately.
For more information about the i-search banner, see page 6.

Blocked channels

Sometimes you might change channel to a blocked channel or
programme. This means the channel or programme has been
restricted by your settings in Parental Restrictions, so you will not be
permitted to view it simply by changing channel to it.

To unblock the channel or programme, you will need to enter your
PIN. For more information, see page 23.

❖

Changing the volume

◆

To change the volume, press vol + or vol -.

◆

To turn the sound on or off, press mute.

Note

You can also press tv guide,box office, active or planner to take
your digital set-top unit out of standby.

4

Using your FOXTEL Digital set-top unit

Getting started

❖

What is the FOXTEL Digital Guide?

The FOXTEL Digital Guide helps you to experience the most out of
FOXTEL Digital. It is an easy-to-use on-screen guide to your FOXTEL
Digital service. All of the FOXTEL Digital Guide features are controlled
by using your FOXTEL remote control. The FOXTEL Digital Guide
allows you to:

◆

see on-screen TV programme listings for up to seven days via
the TV guide;

◆

order FOXTEL Box Office movies, sports and events;

◆

set reminders for future programmes using the Personal Planner;

◆

access a range of Active Services, such as games you can play
using your remote control.

GETTING STARTED

5

Getting started

❖

Using your FOXTEL remote control with
the FOXTEL Digital Guide

Whichever section of the FOXTEL Digital Guide you are looking at,
you always use your remote control in the same way.

◆

To display any section of the FOXTEL Digital Guide, press the
corresponding button on your remote control, for example, to
display FOXTEL Box Office, press box office.

◆ Use the arrows to move the highlight around the screen, then

to choose the highlighted item, press

select.

◆

On many of the FOXTEL Digital Guide screens, you use the
colour buttons to choose options or change the display. When
a colour button is displayed next to an option,press the colour
button on your FOXTEL Remote Control to choose that
option.

◆ Press the number buttons to enter numbers on the screen. You

can also use the number buttons as a short-cut, whenever a
numbered list is shown.
You can use the number buttons to write the letters and
symbols marked on the buttons onto the screen. Press the
button once for the

first letter,and again for the next letter, until
the letter you want is displayed (similar to sending text messages
with your mobile phone).

◆ To see information about a highlighted programme, press

i.

◆ To remove any screen, without saving any changes, and go back

to the previous FOXTEL Digital Guide screen, press

back.

◆ When full screens of listings are displayed,you can press ch+

and ch- to‘page up’ and ‘page down’ a full screen of listings.

◆ To return to the digital channel you were last watching, press

FOXTEL.

6

Using your FOXTEL Digital set-top unit

Getting started

❖ Using the i-search banner

You can display the i-search banner to find out:

◆ what is showing on any channel, now and later on;

◆ more about a programme you are interested in.

While the i-search banner is displayed, you can continue to watch the
current channel.

◆ To display the i-search banner, press i (or select).

◆ To see the programmes showing on different channels, press U

or D to scroll through the channels.

◆ To see what programmes are on at different times, for up to the

next six hours, on the channel listed in the i-search banner, press
R or L to scroll through the times.

◆ To display the i-box (see page 7), press i again.

◆ If you see a programme you want to watch, press select.

If the programme is on now, your FOXTEL digital set-top unit
tunes to it automatically. If it is on at a later time, your digital set­top unit sets a reminder for you - see below.

◆ To remove the i-search banner without changing channel, press

FOXTEL, or wait a few moments - it disappears automatically.

Setting a reminder

◆ If you see a programme in the i-search banner that you want to

watch, but it is on at a later time, press select.

The programme is added to your Personal Planner (see page 13) and
your digital set-top unit sets a reminder for you. A clock symbol
(see right) displays on the i-search banner, next to the programme, to
show you the programme has been added to your Personal Planner.

When the programme is about to start, a message displays to let you
know the programme you selected is about to start.

Reminder

symbol

GETTING STARTED

7

Getting started

❖ Displaying the i-box

While the i-search banner is displayed, you can view the i-box, which
gives extra information about the programme listed in the i-search
banner.

◆ While the i-search banner is displayed (see page 6), to view the

i-box, press i.

The i-box includes a programme synopsis (summary) and codes and
symbols which provide you with additional information about the
programme.

◆ To remove the i-box, press i again.

Viewing Closed Captions

Closed Captions are a transcription of the audio soundtrack, displayed
on-screen. If Closed Captions are available you can choose whether
you wish to see them or not - (see page 20 or page 30). The Closed
Captions symbol (see page 8) displays on the i-search banner and
i-box when Closed Captions are available.

Codes and symbols in the programme
information screens

The i-search banner, i-box,FOXTELTV Guide and Box Office (see
later sections in this User Guide) may include symbols and codes giving
particular information about programmes.

The list on page 8 provides an explanation of these symbols and codes.

8

Using your FOXTEL Digital set-top unit

Getting started

Symbol / Code: Explanation:

The start and finish times of the programme.

Classification symbol (see below for classification
codes).

The programme is shown in widescreen format.

Closed captions are

available for this programme. (For
more information about Closed Captions, see pages 20
and 30.)

Subtitles are available for this programme.

Indicates that a reminder has been set for a programme.

P Suitable for pre-school children.
C Suitable for children.
G General, suitable for all audiences.
PG Parental guidance is recommended as to the suitability

of the programme for children under 15.

M Recommended for viewers aged 15 years or over.
MA Suitable only for viewers aged 15 or over - children

under 15 are not permitted to watch MA programmes
unless in the company of a parent or adult guardian.

AV Suitable for adult viewers only - violent content.
R Suitable only for adult viewers aged 18 and over.

Content codes

a Adult themes
d Drugs
h Horror
l Strong language
m Medical procedures
n Nudity
s Sexual scenes
v Violence

FOXTEL DIGITAL GUIDE

9

Using your FOXTEL Digital Guide

❖ TV Guide

The TV Guide provides you with a listing of all programmes available
on all channels for the next seven days, making it easy to find the
programmes you want to watch.

◆ To see your TV Guide, press tv guide on your FOXTEL remote

control.

TV listings are displayed as follows:

◆ All Channels - all programmes on all channels for today and

the week ahead, listed by channel number.

◆ Channels 9, 7,10, ABC, SBS - Open Broadcaster channels

included with your digital channels.

◆ Entertainment, Movies, Sport, News &

Documentaries, Kids & Family, Music & Radio and
Special Interest - programmes for the next seven days, in the

categories shown, listed by channel number.

◆ Programmes By Time - programmes on all channels, sorted

into the categories above, listed by start time.

10

Using your FOXTEL Digital set-top unit

Using your FOXTEL Digital Guide

Finding a programme

There are a number of ways to search for a programme. You can
search by full listings, category or time.

Searching by All Channels

◆ To choose a programme from the full listings, press tv guide on

your FOXTEL remote control, highlight ‘All Channels’ then press
select. The All Channels screen displays.

The start times and the day are shown at the top of the listings.

◆

To see what programmes are on at different times, press R or L.

◆

To move through the list of channels, press U or D.

◆ You can use the page up (red) and page down (green) buttons

on your remote control to see the previous or next section of
the channel listing.

◆ Use the +24 hours (yellow) and -24 hours (blue) buttons on

your remote control to move forward and backwards by 24
hours through the listings.

◆ To display the i-box (see page 7), press i.

◆ To remove the All Channels listing, press back or FOXTEL.

Searching by Category

If you know what type of programme you want to watch, you can
search by a category, such as Sport.

◆ To choose a programme by category, press tv guide, highlight a

category then press select. The listings screen for that category
displays.

You use this screen in the same way as the All Channels screen.

FOXTEL DIGITAL GUIDE

11

Using your FOXTEL Digital Guide

Searching by Time

If you want to see a list of all the programmes showing at a particular
time, you can search by programme time.

◆ To choose a programme by time, press tv guide, highlight

‘Programmes By Time’ then press select.

The Programmes By Time screen displays.

◆ Highlight one of the categories listed, then press select.

The listings screen for that category displays, with the programmes
listed in the order they are showing.

◆

To move through the list of programmes, press U or D.

◆ On some screens you can choose to view by sub-category. Press

a colour button (shown at the bottom of the screen) to choose
the sub-category you want.

◆ Different sub-categories may be available. Press L or R to view

all the available sub-categories.

12

Using your FOXTEL Digital set-top unit

Using your FOXTEL Digital Guide

Choosing a programme to watch now or later

◆ When you see a programme you want to watch, highlight it then

press select.

If the programme is on now, your digital set-top unit tunes to it
immediately.

If the programme is on later, your digital set-top unit sets a reminder
for you and it is added to your Personal Planner (unless there is a clash

- see page 16)

. For more information about yourPersonal Planner,see

page 13.
Some programmes may be‘FOXTEL Box Office programmes, which

means you need to order the programme before you can watch it. If
this is the case, you will see a message with the programme details and
purchase price. For more information see page 18.

If you choose a programme that is on a channel to which you do not
currently subscribe, a message will display to explain how you can
include the channel in your subscription.

FOXTEL DIGITAL GUIDE

13

Using your FOXTEL Digital Guide

❖ Personal Planner

The Personal Planner lists all the programmes for which you have set
a reminder, and shows you a reminder when a selected programme is
about to start.

Whenever you set a reminder (by highlighting a future programme in
the i-search banner,TV Guide or Box Office), the reminder is
automatically added to your Personal Planner (unless there is a clash ­see page 16).

◆ To view the Personal Planner, press planner on your remote

control.

Your Personal Planner provides the following information about the
listed programmes:

◆ The name of the programme and the channel it is on;

◆ The start time (and day for programmes not on today);

◆ The classification code (if available);

◆ The ‘AutoTune’ symbol (see right), if AutoTune is selected (see

page 15).

You can display the i-box to see extra information about a highlighted
programme:

1. Press i to display the i-box.

2. To remove the i-box, press i again.

Note

The maximum number of reminders you can set is 50.

Auto Tune

symbol