User
User
Manual
Manual
Model: FI9831P
Indoor HD Pan/Tilt Wireless IP Camera with P2P
（For Windows & Mac OS）
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Telephone: 1-800-930-0949
Table of Contents
Security Warning...................................................................................................................................................................1
1 Overviews........................................................................................................................................................................... 1
1.1 Key Features...........................................................................................................................................................2
1.2 Read Before Use....................................................................................................................................................2
1.3 Packing Contents...................................................................................................................................................2
1.4 Physical Description.............................................................................................................................................. 3
1.5 SD Card................................................................................................................................................................... 4
2 Accessing the Network Camera......................................................................................................................................5
2.1 Access the Camera in LAN.................................................................................................................................. 5
2.2 Access the Camera in WAN.................................................................................................................................9
2.3 Using the VLC player.......................................................................................................................................... 13
2.4 IP camera connection to the server..................................................................................................................16
3 Surveillance Software GUI.............................................................................................................................................16
3.1 Login Window.......................................................................................................................................................17
3.2 Modify the Username and Password............................................................................................................... 18
3.3 Surveillance Window...........................................................................................................................................18
4 Advanced Camera Settings...........................................................................................................................................25
4.1 Status.....................................................................................................................................................................25
4.2 Basic Settings.......................................................................................................................................................28
4.3 Network..................................................................................................................................................................37
4.4 Video......................................................................................................................................................................49
4.5 Alarm...................................................................................................................................................................... 53
4.6 Record................................................................................................................................................................... 56
4.7 Pan/Tilt...................................................................................................................................................................60
4.8 Firewall...................................................................................................................................................................64
4.9 System...................................................................................................................................................................65
5 Playback............................................................................................................................................................................68
6 Phone Apps...................................................................................................................................................................... 69
7 APPENDIX........................................................................................................................................................................70
7.1 Frequently Asked Questions..............................................................................................................................70
7.2 Default Parameters..............................................................................................................................................84
7.3 Specifications........................................................................................................................................................84
7.4 CE & FCC..............................................................................................................................................................85
8 OBTAINING TECHNICAL SUPPORT..........................................................................................................................86
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Security Warning
Safeguarding Your Privacy
Foscam cameras require good security practices to safeguard your privacy. You can help protect your camera
by changing the default username and/or password. Input a username and/or password that is at least 8 – 10
characters or longer. Try to use a combination of lower-case and upper-case letters as well as numbers and
special characters. The more complex the username and password, the harder it will be to guess by an
unauthorized user.
You should update your camera regularly at http://www.foscam.us/firmware.html. Make sure your camera has
the latest firmware installed for your specific camera model. The latest firmware for Foscam cameras utilizes
protection against various types of online hacking, cracking, and unauthorized access. Doing so will make your
device more secure, may add features, and will contain bug fixes to make your device work faster.
1 Overviews
FOSCAM Indoor HD Pan/Tilt Wireless IP Camera with P2P is an integrated wireless IP Camera with a color
CMOS sensor enabling viewing in High Definition resolution. It combines a high quality digital video camera,
with a powerful web server, to bring clear video to your desktop and mobile devices from anywhere on your
local network or over the Internet.
Thanks to the P2P easy access technology, you don’t need to do complicated Port Forwarding and DDNS
settings, you just need to scan the QR code on the bottom of the camera to connect it on smart phone, or input
the UID on CMS software to do remote access.
With flexible 300-degree pan and 120-degree tilt, FI9831P gives users more comprehensive control over a
monitored site. The FI9831P supports the industry-standard H.264 compression technology, drastically
reducing file sizes and conserving valuable network bandwidth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explore. Therefore the management and maintenance of your device is simplified by using the network to
achieve the remote configuration and start-up.
The camera is designed for indoor surveillance applications such as retail stores, offices or banks. Controlling
the IPCAM and managing images are simplified by using the provided web interface across the network
utilizing wireless connectivity.
FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam Viewer
on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere,
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anytime on your smart mobile devices.
Please note to change your default username and password once you have initially logged into your
Foscam camera. Changing your default user settings enables better protection against any types of
attacks against your camera.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
1.3 Mega Pixel
Pan 300 degree, tilt 120 degree
Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports WEP,WPA and WPA2 Encryption
Wi-Fi compliant with wireless standards IEEE 802.11b/g/n
IR night vision (Range:8m)
Supports image snapshot
Supports dual-stream
Supports SD Card to 32G
Supports IR-Cut and the filter change automatically
Embedded FOSCAM DDNS(dynamic domain name service) Service
Supports two-way audio / remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain Name Service
Providing Phone APPs for Android and iPhone users
Supports multiple network protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS / UPNP/ONVIF
Providing Central Management Software to manage or monitor multi-cameras
1.2 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the Network Camera is installed, please carefully read and follow the instructions in the Quick
Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
1.3 Packing Contents
● IP Camera × 1 ● DC Power Adapter × 1
● Wi-Fi Antenna × 1 ● Mounting bracket × 1
● Ethernet Cable × 1 ● CD×1
● Quick Installation Guide × 1 ● Security Warning Card × 1
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1.4 Physical Description
Front Panel
Figure 1.1
1.Speaker: Built-in speaker
2.LENS: Fixed focus lens
3.Infrared LED: Infrared LEDs for night vision
4.Microphone: Built-in microphone
5.WI-FI Antenna: Wireless Antenna
Rear Panel
Figure 1.3
9.Antenna
8.Audio Input
7.Audio Output
2.Power
1.LAN
6. SD Card Slot
5.WPS
4.Power
3.Network light
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1.LAN: 10/100 Mbps RJ-45 port for wired connection
2.Power: DC 5V/2A Power supply
3.Network Light: The LED will blink slowly in wired connection, blink two times faster in wireless connection
4.Power Light: If the power supply works fine, the light will turn on
5.WPS: Push the WPS button on the camera and wireless router in 1 minutes, the camera will connect the
wireless router automatically, in WPS process, the Network Light will blink very fast
6. SD card Slot: Supports up to 32GB SD card for storing the video
7.Audio Output: This jack is used to plug an external speaker
8.Audio Input: This jack is used to plug an external microphone
9.Antenna: Used to connect external wireless antenna
Bottom View
Figure 1.4
1.Mounting Port: Port for mounting bracket
2.Reset Button: Push and hold for more than 5 seconds to set the camera to factory default
3.Product Label: There are MAC address, UID, DDNS URL, default username and password on the label
4.WI-FI Module Label: There is WI-FI MAC address and serial number of the WI-FI module on the label
5.SN Label: There is serial number of the camera on the label
6 The different features between the models involved
1.5 SD Card
This camera supports SD Card and the max size of SD card must be under 32G.
When you plug in the SD card during the camera work process, please reboot the camera again, or else the
SD Card may be cannot work well.
Go to the SettingsDevice StatusDevice Status page, you can see the SD card status.
1.Mounting Port
2.Reset Button
3.Product Label
4.WI-FI Module Label
5.SN Label
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The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M,
the old record files will be deleted automatically.
2 Accessing the Network Camera
This chapter explains how to access the network camera through web browsers and RTSP players.
2.1 Access the Camera in LAN
This camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port no.
(1) Http:// LAN IP + Http Port NO.
Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in
the network cable.
Figure 2.1
Double click the IP address of the camera; your default browser will open to the camera login page.
Https:// LAN IP + Https Port no.
The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.
Go to Settings - Network - Port panel , you can see and change the https port NO.
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Figure 2.2
HTTPS(Hypertext Transfer Protocol over Secure Socket Layer) is a safe way to access your camera, the data
transferred on the Internet will be encrypted. Since we can not apply license for every LAN or DDNS URL, the
webpage may pop up a warning like the following picture, you just need to click “Continue to this website (not
recommended).”
Figure 2.3
Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.
Next, click the Security tab, then click the Trusted sites button.Finally ,click the Confirm button.
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Figure 2.4
For Firefox, you can add the trusted as the following way:
Tools --- Options ---- Advanced --- View Certificates --- Servers
Figure 2.5
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Click View Certificates, and go to Servers option.
Figure 2.6
Go to Add Exception panel.
Figure 2.7
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2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When you
have finished connecting the camera using the LAN IP address and port forwarding, you can access the
camera directly from the Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The
webpage at this address will show you the current WAN IP.
Figure 2.8
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number
in your standard browser. For example, you would enter http:// 183.37.28.254:85
Make sure port forwarding is successful. You can do port forwarding two ways.
Login to your router to enable the “UPNP” function. You can then login to the camera as administrator, choose
Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP Successful”
on the Device Status page.
Do port (HTTP port and Media port) forwarding manually. (See Figure 2.11 for further details)
If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had
set earlier to your router’s port forwarding settings.
Note: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS service
Note
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settings to view it remotely.
2.2.2 Dynamic IP Addresses
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a
fixed host and domain name. This means that even though your WAN IP address is constantly changing, you
will have a fixed hostname you can use to access your cameras at all times. You can access the camera
directly from the Internet using the hostname and port number.
What is the HTTP Port NO.?
Default HTTP Port is 88
All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is
http://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to another port
if you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000.Here you
can set the port no. between 1 and 65535.
Change the default http NO.88 to another one.
How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP Camera Tool？
Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP
address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure
2.8 and 2.9.
Figure 2.9
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Figure 2.10
Step 2: Enter the username and password of the Administrator (default username is admin with a blank
password), and click “OK” to apply changes.
Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it
was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is
now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the
camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that
a static LAN IP address is set, or you may have problems later with remote access and seeing the camera
remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static
LAN IP address!
Figure 2.11
What is Port forwarding?
If you have never done port forwarding before, you can open and view the following link to understand the
basic concept. Port forwarding allows for outside connections to access a specific device on your network from
anywhere in the world. Every router automatically blocks any incoming connections for safety purposes. Using
port forwarding, you are telling your router to allow a connection through a certain port (you can think of it as a
gateway) into your router. You set this port to a specific device, in our case an IP Camera, so it can be
accessed from anywhere in the world.
Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htm
How do we configure Port Forwarding?
For this section, we will be using an example:
Let’s say the camera’s LAN IP address is http://192.168.8.100:2000
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Step 1: Login to the router, and go to your router’s port forwarding or port triggering menu. Sometimes this is
also under the name of Virtual Server or NAT.
Using the Linksys brand router as an example, we would log into the router, and go to the Applications &
Gaming menu. We would then click on the “Single Port Forwarding” sub-menu.
Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown
below, then push OK or Submit to save your settings:
Figure 2.12
First method :
Use the embedded DDNS to access the camera via the Internet
Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is
xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this
information on it.
For example, we can use test09.myfoscam.org. In the camera, click Settings at the top, click “Network” on the
left, then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name of your
camera.
Figure 2.13
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Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet.
Take hostname test09.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the camera
via the Internet would be http:// test09.myfoscam.org:2000.
Second method :
Use the Third party DDNS to access the camera via the Internet
Step 1 Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname.
Step 2 DO DDNS Service Settings within the Camera
Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from
www.no-ip.com
Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
Firstly, goes to option of DDNS Settings on the administrator panel.
Secondly, select No-Ip as a server.
Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as
DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS
settings effective.
Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and
check if the DDNS status is successful.
If failed, please double check if you have input the correct hostname, user name, and password, and try to
redo the settings.
If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party
DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take
effect.
2.3 Using the VLC player
This camera supports RTSP streaming, here you can view the camera using VLC player.
RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream
The part in the square brackets may be omitted.
user name & password:
The user name and password to access the camera. This part can be omitted.
IP:
WAN or LAN IP address.
Videostream:
Here support three mode: videoMain, videoSub and audio. When the network speed is bad, here you had better
select videoSub. If you select audio, you can only hear the sound but cannot see the video.
Note
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For example:
IP: 192.168.1.11
HTTP Port number: 88
User name: admin
Password: 123
Here I can enter one of the following URLs in the VLC.
1) rtsp://admin:123@192.168.1.11:88/videoMain
2) rtsp:// @192.168.1.11:88/videoMain
3) rtsp://:123@192.168.1.11:88/videoMain
4) rtsp://admin@192.168.1.11:88/videoMain
Open the VLC, and go to MediaOpen Network Stream option, then enter the URL into VLC.
Figure 2.14
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Figure 2.15
Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time
preview.
Figure 2.16
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Figure 2.17
If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation
Guide about How to configure port forwarding.
NOTE:
If you modify the camera’s username or password, you had better reboot the camera, or else the
new username and password cannot take effect when you enter the authentication in the VLC.
2.4 IP camera connection to the server
Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.
3 Surveillance Software GUI
Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick
installation, you can take time to learn the operation of the software.
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3.1 Login Window
Figure 3.1
Please check the login window above, it was divided to 5 sections from no. 1 to 5.
Section1 Enter the User name and password
The default administrator username is admin with a blank password, please reset the password at first using
and prevent unauthorized users login the camera (read chapter 3.2.4 about how to change).
Section2 Stream
The camera supports two stream modes: Main stream and sub stream. If you want to access the camera form
LAN, here you can select Main stream. If you want to access the camera from Internet, here we recommend
sub stream.
Note: When the network bandwidth is badly you’d better select Sub Stream and the video will be more fluency.
Section3 Select the language
You can select the language you need via click on the language dropdown list to switch.
Section4 Login the camera
Click Login button and you will see the surveillance windows.(If login the camera for the first time, the page that
modify the username and password will appears.)
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3
4
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3.2 Modify the Username and Password
When you log in for the first time, it will come to the operating of modify the username and password
automatically.
Figure 3.2
Enter the New Username, New password and Confirm the password.
Click Modify button, you will see the login page again.
3.3 Surveillance Window
Figure 3.6
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Section 1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons
: FOSCAM LOGO
: Path to surveillance window. Click this button and back to the surveillance window
: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and
do advanced settings.
: Click this button and back to the Playback panel to view the stored audio files stored in the
SD Card.
Section 2 Multi-Device Window
The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You
can add other cameras in multi-device setting (read chapter 4.2.5).
Figure 3.7
Section 3 Mode/ Stream / Mirror/ Flip buttons
Mode
1) 50HZ ---------Indoor surveillance (Region: Europe, China)
2) 60HZ ---------Indoor surveillance (Region: USA, Canada)
3) Outdoor------Outdoor surveillance
Stream
The default Stream supports four modes: 0/720P/30fps/4M, 1/VGA/25fps/2M, 2/VGA/ 15fps/ 1M and 3/
VGA/10fps/200K. The format of the stream type is Stream type no. / Resolution / Maximum frame rate/
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Bit rate.
1) Stream type no. : The number is used to identify the stream type.
2) 960P/720P/ VGA/QVGA
There are four resolutions, the biggest one is 960P, the smallest one is 640x120 (QVGA) pixels. The bigger the
resolution is , the better of the image quality is. If you are accessing the camera via internet and want to get
more fluent video streaming, please select resolution VGA.
3) Maximum frame rate
When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the
maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the
frame rate above 15, you can achieve fluently video.
4) Bit rate
Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should
combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will
lead to video can not play well.
You can reset the stream type on “Settings-> Video-> Video Settings” panel.
Figure 3.8
After changing, please re-login the camera and you can see the modification.
Section 4 Pan/Tilt Control
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1------Up control button
2------Down control button
3------Left control button,
4------Right control button,
5----- Up-Left control button
6----- Up-Right control button
7----- Down-Left control button
8----- Down-Right control button
Click this button and go to center
Section 5 Cruise / Preset settings
Cruise Settings
The default cruise tracks have two types: Vertical and Horizontal.
Vertical: The camera will rotate from up to down.
Horizontal: The camera will rotate from left to right.
: Start cruise. : Stop cruise.
If you want to define or change the cruise trace, please go to Settings PTZ Preset Settings panel.
How to do cruise?
Firstly: Select one track in the track dropdown list
Select one of these.
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Secondly: Click Start cruise button, the camera will cruise following the predefined path.
Thirdly: Click stop button and finish cruising.
Preset settings
IPCAM supports 16 preset positions, which is considered enough for DIY home & small business surveillance
market
The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset positions.
Add Click this icon to save the position you need the camera to remember
Delete Select one preset position and click this button to delete it.
GO Select one preset position in the preset dropdown list and click Go to make the camera move the
preset position
How to do preset position?
Firstly, move the camera and stop at a desired place where you want make preset position.
Secondly, click button and enter a descriptive name for the preset position. The preset position cannot
contain special characters. Then click OK to save it. If you want to reset the preset position, click Cancel.
After that, you can move the camera and stop at another place, and set another preset position. You can do all
the 16 preset positions with this method.
If you want to see one preset position you have set, only select the preset position name from the preset
dropdown list, and click go button, the camera will go to the preset position.
Section 6 IR LED Lights
Click Infra led and there are two modes to adjust the infrared led: Auto and Manual.
Auto: Select it and the camera will adjust the infra led (on or off) automatically.
Manual: Select it and you can turn on or turn off the infra led manually.
Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR
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led lights schedule time, please go to Settings Video IR LED Schedule page.
Section 7 Image quality settings
In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.
Section 9 OSD
If you have added time and camera name in the video, you can see it in the live window.
Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The
default device name is anonymous.
Go to Settings ---Basic settings---Camera time panel and adjust the device time.
Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.
Section 10 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button
1------Play Click it to play the video of the camera
2------Stop Click it to stop the video of the camera
3------ Talk Click the button and the icon will become to , then talk to the microphone that connected
with PC, people around the camera can here your voice. Click the icon again and stop talking.
4------ Audio Click this icon, the icon will become to you can hear the sound around the camera by the
earphone or speakers that connected with PC.
5----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in
the window and save the picture to anywhere you want.
6----- Record Click the icon and the camera start recording, you can see a green dot in the live
window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the
storage path: Go to Settings- >Record->Storage Location panel.
7------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make
full-screen. Double click again and exit full-screen.
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Onscreen Mouse Control
Right click the mouse and you can adjust the screen ration, full screen and Zoom up.
Figure 3.9
Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor
automatically. Sometimes there is a black border around the video, please select Keep ration to get a better
visual quality .
Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.
Zoom up: Select it and you can see a bigger screen than before.
First Method: Here is a convenient and fast solution to Zoom up/down screen by Clicking Video Screen and
adjusting Mouse pulley, or by pressing the CTRL key and clicking the mouse left button.
Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view
back to original size.
Figure 3.10
When you select the Full Screen, then click right mouse, there is a Screen PTZ button.
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25
Figure 3.11
Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you
prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop
moving. Press Esc button or double click right mouse and cancel the function.
NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it.
4 Advanced Camera Settings
Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings.
4.1 Status
Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show
you various information about your camera.
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