Forza FDC-1002T-A, FDC-2002T-A User Manual

3-

year

warranty

User Manual

Uninterruptible Power Supply System

FDC-1002T-A/2002T-A

Ajustes 06_20_2017

Table of content

1. Introduction

1.1 Transportation

1.2 Preliminary steps

1.3 Initial setup

1.4 Important safety instructions

1.5 Maintenance, service and faults

2. Operation

2.1 Unpacking and inspection

2.2 UPS front and rear panel views

2.3 Installation procedure

2.4 UPS connections

2.5 ForzaTracker monitoring software

3. Advanced operation

3.1 Button and function description

3.2 LCD panel

3.3 Audible alarm

3.4 Abbreviations on the LCD display

3.5 UPS parameter settings

3.6 Operation mode description

3.7 Fault codes

3.8 Warning indicators

4. Troubleshooting

5. Storage and maintenance

6. Technical specifications

1. Introduction

Thank you for purchasing the EOS Series of Online UPS from Forza. To enjoy all the features and benefits of this unit, please
read and follow all installation and operation instructions thoroughly before unpacking, installing or operating this device.
After you have read this manual, keep it in a safe place for future reference.

The information contained in this manual covers the 1000VA and 2000VA uninterruptible power system, its basic functions,
operating procedures, options available and troubleshooting guide. It also includes information on how to ship, store, handle,
and install the equipment.

1-1. Transportation

• Make sure to transport the UPS system only in the original package to protect it against shock and impact.

1-2. Preliminary steps

• Water condensation may occur if the UPS is unpacked in a very cold environment and then moved to a warmer location.

• The UPS must be thoroughly dry before being installed. Failure to do so may increase the risk of electric shock.

• Do not install the UPS system near water or in moist environments.

• Do not install the UPS system where it would be exposed to direct sunlight or near a heater or heating vent.

• Do not block ventilation holes in the UPS housing.

1-3. Initial setup

• Do not connect appliances or equipment that may overload the UPS system (such as a laser printer) to the output sockets.

• Place cables in such a way that no one can step on or trip over them.

• Do not connect domestic appliances, such as hair dryers, to the UPS output sockets.

• Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system.

• Use CE-marked cables for connections between mains, the UPS and equipment (shockproof outlet).

• Use CE-marked power cables to connect the loads to the UPS system.

• During the installation of this equipment, make sure that the sum of the leakage currents of the UPS and the connected loads shall
not exceed 3.5 mA.

1-4. Important safety instructions

• Do not disconnect the mains cable on the UPS system or the building wiring outlet (shockproof socket outlet) at any time, since this
would cancel the protective earth of the UPS system and of all connected loads.

• Connect the UPS only to a grounded socket that meets electrical safety guidelines.

• Locate the UPS near a wall socket. Do not use an extension cord between the UPS and the socket.

• In the event of an emergency, press the OFF/Enter button and disconnect the power cord from the AC mains to properly disable the
UPS. Do not allow any kind of liquid or foreign object to enter this UPS unit.

• Do not place beverages or any other containers with liquid on or nearby the unit.

• The UPS can be operated by any individual with no previous experience.

1-5. Maintenance, service and faults

• The voltage used by this UPS may be hazardous. The unit contains no user serviceable parts; do not attempt to disassemble the unit.
Only qualified service technicians can perform maintenance on the unit. Failure to adhere to this
could cause personal injury or equipment malfunction and void the warranty.

• Caution - risk of electric shock. Even after the unit is disconnected from the mains, components inside the UPS system
are still connected to the battery packs which are potentially dangerous.

• Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current is present and no
hazardous voltage exists in the terminals of high capacity capacitors, such as BUS-capacitors. Servicing of batteries should be
performed or supervised by experts who possess the knowledge to closely follow all required precautions.

• Caution: potentially hazardous voltages from the battery can still be present even after disconnecting the UPS from the
AC mains. Therefore, the positive and negative terminals of the battery shall de disconnected prior to performing any
maintenance or repair inside the unit.

• A battery can present the risk of short-circuit current and electrical shock. The following precautions should be taken:

- Remove wristwatches, rings and other metal objects

- Use only tools with insulated grips and handles.

• When replacing the battery, make sure to use the same type and number of sealed lead-acid batteries specified.

• Do not dispose of batteries in a fire. Batteries may explode if exposed to high temperatures.

• Never try to open a battery. The cell contains a toxic electrolyte which is harmful to the skin and eyes.

• Replace the fuse only with the same type and amperage in order to avoid fire hazards.

• Do not dismantle the UPS system.

2. Operation

2-1. Unpacking and inspection

Remove the UPS from its package and make sure that all the following items are included:

• One UPS unit

• One user manual

• One monitoring software CD (ForzaTracker)

• One USB cable

• IEC C13 to Argentina Type I cable

• Warranty certificate

Carefully inspect the UPS to check for any damages that may have occurred during shipping.

Should any evidence of damage be found or if some parts are missing, do not turn the UPS on; you must immediately notify the carrier
or dealer where you purchased the unit.

2-2. UPS diagram

Front panel view Rear panel view

FDC-1002T-A/FDC- 2002T-A

1. AC input

2. Input circuit breaker

3. USB communication port

4. RS-232 communication port

5. SNMP intelligent slot (optional)

6. Output receptacles

2.3. Installation procedure

Choose location

Install the UPS unit in any protected environment that provides adequate airflow around the unit, and free from excessive dust, corrosive
fumes and conductive contaminants. Do not operate your UPS in an environment where the ambient temperature or humidity is high.
For best performance, keep the indoor temperature between 0° C and 40° C. Place the UPS unit at least 20 cm away from monitors to
avoid interference.

2-4. UPS connections
2-4.1 UPS input connection

Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords or adapter plugs.

2-4.2 UPS output connection

• For socket-type outputs, simply connect devices to the outlets.

Communication port:

To allow for unattended UPS shutdown/start-up and status monitoring, connect one end of the communication cable to the
USB/RS-232 port, and the other end to the communication port of your PC. With the monitoring software installed, you can schedule
UPS shutdown/start-up and monitor its status through a PC.

The UPS is equipped with intelligent slot perfect for either SNMP card. When installing a SNMP card in the UPS, it will provide advanced
communication and monitoring options.

Note: The USB and RS-232 ports cannot be used at the same time.

Turning on the UPS

Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery charges fully during the first five hours of normal operation. Do not expect full battery run capability during this initial

charge period.

2-5. ForzaTracker monitoring software

ForzaTracker is a new generation of UPS monitoring software, which provides user-friendly interface to monitor and control your UPS
system. This unique software provides safe auto-shutdown for multi-computer systems during power failures. With this software, users
can monitor and control any UPS on the same LAN no matter how far they might be from the UPS.

Intelligent slotRS-232 portUSB port

Installation procedure for Windows users:

1. Use the supplied CD or go to the website: http://www.forzaups.com.

2. After clicking the software icon, choose the required operation system.

3. Follow the on-screen instructions to install the software.

4. When you finished downloading all required files, enter the serial No (installation password): 5242-87f6-64re-di8d-986u to install the
software (include the hyphens).

5. In order to access as Administrator, input the password: 111296.

6. When your computer restarts, the management software will appear as a light blue round icon located in the system tray, near the
clock.
For Mac users, please refer to the ForzaTracker QIG inside the Mac folder.

3. Advanced operation
3-1. Description of buttons and functions

3-2. LCD panel

ON/Mute button

OFF/Enter button

Select button

ON/Mute +

Select button

Turn on the UPS: Press and hold the ON/Mute button for at least 2 seconds
to turn on the UPS.
Mute the alarm: When the UPS is on battery mode, press and hold this
button for at least 5 seconds to disable or enable the alarm system.
This command would not apply when warnings or errors occur.
Up key: Press this button to display previous selection in the UPS
configuration menu.
Switch to UPS self-test mode: Press and hold ON/Mute button for 5 seconds
to perform the self-test in AC mode, ECO mode, or converter mode.

Turn off the UPS: Press and hold this button for at least 2 seconds to turn
off the UPS in battery mode. The UPS will remain in standby mode under
normal power conditions or transfer to Bypass mode provided it has been
enabled previously by pressing this button.
Confirm selection key: Press this button to confirm the selection in the
UPS configuration menu.

Switch LCD message: Press this button to change the LCD message for
input voltage, input frequency, battery voltage, output voltage and output
frequency.
Setting mode: Press and hold this button for 5 seconds to enter the UPS
configuration menu while UPS is in standby or bypass mode.
Down key: Press this button to display the next selection in the UPS
configuration menu.

Switch to bypass mode: When the utility power is normal, press ON/Mute
and Select buttons simultaneously for 5 seconds to transfer the UPS to
bypass mode. This action will be ineffective if the input voltage is not within
an acceptable range.

Button Function

Mode operation

Info

Backup Time Info

Programmable

Output Info

Fault Info Mute Operation

Output & Battery
Voltage Info

Input & Battery

Voltage Info

Battery Info Load Info

Battery information

Indicates the output/input voltage, output/input frequency, and
battery voltage. V: voltage, Hz: frequency

Settings

Input/Output & Battery information

Load information

Operation mode information

Input & battery voltage information

Display

Indicates the remaining backup time in pie chart

Function

Backup time information

Fault information

Indicates the remaining backup time in numbers
H: hour, M: minute.

A warning or a fault indication has been triggered

Indicates that configuration parameters are being set

Load level indicator at 0-25%, 26-50%, 51-75%, and 76-100%
of its capacity

Overload indicator

Indicates the load or the UPS output is short circuited.

Indicates the UPS is connected to the mains

Indicates the battery is working

Indicates the bypass circuit is working

Indicates the ECO mode is enabled

Indicates the Inverter circuit is working

Indicates the output receptacle is working

Battery fault indicator

Low battery level and low voltage indicator

Battery level indicator at 0-25%, 26-50%, 51-75%, and 76-100%
of its capacity

Input voltage, frequency or battery voltage indicator.
VAC: Input voltage, VDC: battery voltage, Hz: input frequency

Warning and fault code indicators. The meaning of the code is listed
in the section below.

INPUT BATT OUTPUT

V
Hz

3-3. Audible alarm

3-4. Abbreviations on the LCD display

3-5. UPS parameter settings

Battery mode

Low battery

Overload

Fault

Bypass mode

Beeps once every 4 seconds

Beeps once every second

Beeps twice every second

Beeps continuously

Beeps every 10 seconds

ENA

DIS

ESC

HLS

LLS

BAT

CF

TP

CH

FU

EE

Enable

Disable

Escape

High line transfer

Low line transfer

Battery

Converter

Temperature

Charger

Unstable bypass frequency

EEPROM error

Abbreviation Meaning

Display content

Parameter 1

Parameter 2 Parameter 3

Three parameters need to be configured
in order to set up the UPS. Refer to following diagram.

Parameter 1: it is used for the different configuration
options. There are 10 programs to set up. Refer to the
table below.

Parameter 2 and parameter 3: they represent the setting
options or values of each program.

Interface Setting

Parameter 3: Output voltage

For 200/208/220/230/240 VAC, you may choose any of the
following output voltages

200: The output voltage is 200VAC
208: The output voltage is 208VAC
220: The output voltage is 220VAC
230: The output voltage is 230VAC
240: The output voltage is 240VAC

01: Output voltage settings

02: Frequency Converter enable/disable

03: Output frequency settings

04: ECO enable/disable

Interface Setting

Parameter 2 & 3: Activates or cancels the converter mode
CF ENA: Enable converter mode
CF DIS: Disable converter mode default

Interface Setting

Parameter 2 & 3: Output frequency setting.

Use this menu to define the initial frequency on battery mode:

BAT 50: The output frequency is set to 50Hz
BAT 60: The output frequency is set to 60Hz

If the converter mode is enabled, the following options
will be available:

CF 50: The output frequency is set to 50Hz
CF 60: The output frequency is set to 60Hz

Interface Setting

Parameter 3: Activates or cancels the ECO mode:
ENA: ECO mode enabled
DIS: ECO mode disabled

05: ECO voltage range settings

Interface Setting

Parameter 2 & 3: Press the UP or Down key to choose the

acceptable high and low voltage values for the ECO mode.
HLS: High line transfer in ECO mode as set in parameter 2.
For 200/208/220/230/240 VAC models, the setting range in
parameter 3 is from +7V to +24V of the nominal voltage.
(Default: +12V)
LLS: Low line transfer in ECO mode as set in parameter 2.
For 200/208/220/230/240 VAC models, the setting range in
parameter 3 is from -7V to -24V of the nominal voltage.
(Default: -12V)

09: Backup time setting for outlets

00: Exit setting

3-6. Operation mode description

06: Bypass enable/disable when UPS is off

Interface Setting

Parameter 3: Use it to activate or cancel the Bypass mode.
ENA: Bypass enabled
DIS: Bypass disabled

07: Bypass voltage range setting

Interface Setting

Parameter 2 & 3: Press the UP or Down key to choose the

acceptable high and low voltage values for Bypass operation
HLS: High voltage adjustment in bypass mode
For 200/208/220/230/240 VAC:
230-264: High voltage setting ranges from 230VAC to
264VAC as set in parameter 3. (Default: 264VAC)
LLS: Low voltage adjustment in bypass mode. For
200/208/220/230/240 VAC:
170-220: Low voltage setting ranges from 170VAC to
220VAC as set in parameter 3. (Default: 170VAC)

08: Backup time setting

Interface Setting

Parameter 3: Sets the backup time limits for the

programmable outlets.
0-999: Use this setting to define the programmable outlets
backup time in minutes, from 0-999, in order to connect
non-critical devices on battery mode.

Interface Setting

Parameter 3: Sets up backup interval on battery mode

for default outlets.
0-999: Use this setting to define the default outlets backup
interval in minutes, from 0-999, to operate on battery mode.
0: When this parameter is set to “0”, the backup interval will
only last 10 seconds.
999: When this parameter is set to “999”, the backup interval
will be disabled (Default).

Operating mode

Online mode

ECO mode

Battery mode

Bypass mode

Standby mode

Frequency
Converter mode

Description LCD display

When the input voltage is within acceptable range, the UPS
will supply pure and stable AC power to connected loads.
The UPS will also charge the battery in online mode.

Energy saving mode:
When the input voltage is within the voltage regulation range,
the UPS will bypass voltage to loads for energy saving.

When input frequency is between 40 Hz and 70 Hz,
the UPS can be set at a constant output frequency,
50 Hz or 60 Hz. The UPS will still charge the battery when
operating in this mode.

When the input voltage exceeds the acceptable range or
during a power failure, the UPS will start supplying power
from the battery while the alarm will beep every 4 seconds.

When input is within acceptable voltage range but the UPS
is overloaded, the UPS will transfer to bypass mode or it can
be manually changed to bypass mode using the front panel
controls. The alarm will sound once every 10 seconds
in this case.

The UPS is powered off and there is no power supplied to
the loads, but batteries can still be charged.

3-7. Fault codes 4. Troubleshooting guide

Fault event

Fault
code

Fault
code

IconFault event

01

02

03

04

11

12

13

14

27

28

41

43

Low inverter voltage

Inverter output is short circuited

Battery voltage too high

Battery voltage too low

Excessive temperature

Overload

Bus start failure

Bus over

Bus under

Bus unbalance

Inverter soft start failure

High inverter voltage

3-8. Warning indicators

Low battery

Overload

Battery is not connected

Overcharge

Beeps once every second

Beeps once every second

Beeps once every second

Over temperature

Charger failure

Battery fault

Beeps once every second

Beeps twice every second

Beeps once every second

Beeps once every second

Warning Icon (flashing) Alarm

Beeps once every second

Beeps once every second

Out of bypass voltage range

Unstable bypass frequency

Beeps once every second EEPROM error

If the UPS system does not operate correctly, use the table below to troubleshoot the problem.

Even though the mains supply
is normal, there are no status
indicators or alarms.

The and icons become
illuminated on the LCD display
and the alarm starts beeping
once every second.

Fault code 27 and the
become illuminated on the LCD
display, and the alarm starts
beeping continuously.

The AC input is connected
to the UPS outlet.

The AC input cable is not
properly connected.

The external or internal
battery connection
is incorrect.

Battery voltage is too low
or the charger fails

Battery voltage is too high
or the charger fails

Check if all batteries are
properly connected.

Contact your dealer or service center

Please contact the dealer
or service center

Check to make sure the power cord is
firmly connected to a AC wall socket

Plug the power cord to a wall socket.

Symptom Possible cause Solution

Fault code 28 and the
icon become illuminated on the
LCD display, and the alarm starts
beeping continuously.

The and icons become
illuminated on the LCD display, and
the alarm starts beeping twice
every second

Fault code 43 becomes illuminated
along with the icon on the
LCD display, and the alarm starts
beeping continuously

UPS is overloaded

UPS is overloaded.
Devices connected to the
UPS are fed directly from
utility power via the Bypass

After repetitive overloads,
the UPS is locked in
Bypass mode. Connected
devices are fed directly
from utility power.

The UPS shuts down
automatically upon
detecting the overload
condition in the output

Remove excess loads from the
UPS output

Remove excess loads from UPS output

Remove excess loads from the UPS
output first. Shut down the UPS
completely before restarting the unit
once again

Remove excess loads from the UPS
output and restart the unit once again

Fault code 14 becomes illuminated
and the alarm starts beeping
continuously.

The UPS shuts down
automatically upon
detecting the overload
condition in the output

Battery backup time is shorter
than its nominal value.

Defective batteries

Batteries are not fully
charged.

Charge the batteries for at least
5 hours and then check their
capacity. If the problem persists,
consult your dealer.

Contact your dealer for
a replacement

Check the output wiring and if
connected devices are
short-circuited.

Fault codes 1, 2, 3, 4, 11, 12, 13
and 41 become illuminated on the
LCD display, and the alarm starts
beeping continuously.

A UPS internal fault has
occurred. There are two
possible causes:

1. Power is continued to
be supplied to the load,
but is done directly from
the AC grid via a bypass.

2. Power is no longer
supplied to the load

Please contact the dealer or
service center.

≥0.99 at 100% load

≤15% at 100% load THDU <1.6%

6. Technical specifications

5. Storage and maintenance

The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient temperature) has been
exceeded, the batteries must be replaced. In this case, please contact your dealer or service center.

Storage

Charge the UPS for at least 5 hours before storing the unit. Cover the UPS, and place it upright in a cool, dry location.
During storage, recharge the battery in accordance with the following table:

Batteries must not be discarded as regular household waste! As part of the
company’s eco-friendly approach, we encourage you to follow all applicable local
waste regulations to dispose of your used devices and batteries properly.

Storage temperature Recharge frequency Runtime

-25°C - 40°C

40°C - 45°C

Every 3 months

Every 2 months

1-2 hours

1-2 hours

MPN FDC-1002T-A FDC-2002T-A

General

Capacity

Topology

Input

Nominal voltage

Voltage range (low line transfer)

Voltage range (low line comeback)

Voltage range (high line transfer)

Voltage range (high line comeback)

Frequency

Power factor

Total harmonic distortion (THDi)

AC plug style

Output

Nominal voltage

AC voltage regulation (battery mode)

Frequency (synchronized range)

Frequency (battery mode)

Power factor

Efficiency (AC mode)

Efficiency (battery mode)

1000VA/800W 2000VA/1600W

Double conversion

200-240VAC

160VAC / 140VAC / 120VAC / 110VAC ± 5%

(based on load percentage 100%-80% / 80%-70% / 70%-60% /

60%-0%)

Low line transfer voltage +15V

300VAC ± 5%

High line transfer voltage -10V

40-70Hz

≥0.99 at 100% load

≤15% at 100% load THDU <1.6%

IEC C14

200/208/220/230/240VAC

± 1%

47-53Hz at 50Hz system / 57-63Hz at 60Hz system

50Hz ± 0.1Hz or 60Hz ± 0.1Hz

0.8

≥88%

≥83%

Overload

Transfer time (line to battery)

Transfer time (inverter to bypass)

Crest ratio

Harmonic distortion

Waveform

Total outlets

Battery

Battery type and quantity

Recharge time

Charging current

Charging voltage

Communications

LCD display

Audible

Communication ports

Power management software

Environment

Operating temperature

Storage temperature

Relative humidity

Operating altitude

Audible noise

Physical appearance

Dimensions

Weight

Additional information

Warranty

≥0.99 at 100% load

≤15% at 100% load THDU <1.6%

≥88%

≥83%

105%-110%: 10min / 110%-130%: 1min / >130%: 3sec

0ms

4ms

3:1 (max)

≤3% THD (linear load) / ≤6% THD (non-linear load)

Pure sine wave

4 (Argentina Type I)

12V / 9Ah (2) 12V / 9Ah (4)

4 hours to 90% capacity

1A ± 10% (max)

27.4VDC ± 1% 54.7VDC ± 1%

Graphical LCD with blue backlight

Battery mode: Sounds every 4 seconds

Low battery: Sounds every second

Overload: Sounds every 0.5 second

Fault: Continuous sound

SNMP, RS-232, USB

ForzaTracker

32°F-104°F

UPS: -4°F-122°F

20-90% non-condensing

<1000m

Every 100m above 1000m decreases output power 1% up to 4000m

<50dB at 1 meter

5.7x8.7x11.1in 5.7x8.7x15.6in

22lb 38lb

Three years*

* Limited to two years on batteries