Fortress Technologies S6 Titan User Manual

S6 Titan Security System

Version 1 - Apr 2018

Wi-Fi and 3G GSM

Table of Contents

Introduction

Self Monitoring
GSM SIM Card and Land Line
Free Mobile App (iPhone / Android)
Pre-Programmed Accessories
Connections for Existing Sensors
Support Resources

The Main Panel

Main Panel Keypad
Navigating the Menus

First-Time Setup

Take Notes
Test the Accessories
Install the Equipment
Program Phone Number(s)
Download the Mobile App
Change Your Password
Change Optional Settings

1

1
1
1
2
2
2

3
3

5
8

8
9

9
10
11
12
12

Remote Control Features

13

Remote Notifications
Remote Control Options
Connecting a Landline
Connecting / Activating a SIM Card
Connecting to WiFi - Mobile App
Connecting to WiFi - WiFi Scan Mode
Discconecting from WiFi
Central Monitoring (Contact ID)

13
14
15
16
17
18
19
19

Using the System

21

Arming and Disarming
Phone Controls
Adding/Removing Contact Phone Numbers
Controlling the System Over the Phone

22
24
24
26

Working With Accessories

Remote Key Fobs
Wireless Sensors / Detectors
RFID Key Tags
Secondary RFID Keypad
Wireless Sirens
Smart Outlets
Wired Accessories

Technical Specifications

Troubleshooting

Contacting Customer Support
Power Cycling the Main Panel
Changing Accessory Batteries
Checking Placement of Sensors
Performing a Factory Reset

Space For Notes

37

38
39
44
45
47
51
55

57

58

58
58
58
59
59

60

Phone Controls (continued)
Placing an Outbound Call From the System
Only Contacts Can Call / Text the Main Panel
Recording Your Custom Message
Date & Time / Scheduling / Auto Arm, Auto Disarm
Delays - Entry & Exit Delay
Panel Settings
Arm / Disarm SMS
Power / Battery Notices
Siren Time & Ring Count
Volume Settings
Key Tone
Screensaver
Brightness

27
28
28
29
31
32
32
33
33
34
35
35
36

Table of Contents

(continued)

1

Introduction

ank you for purchasing an S6 Titan Security System
from Fortress Security Store! We’ll highlight some of the
features of your new system here. You can browse through
the Table of Contents at the beginning of this user man-
ual to quickly nd answers to any questions you may have
about your system.

Self Monitoring

Your system can be programmed to call up to 6 dierent
phone numbers that you choose! ere’s no need for a
monitoring company. When a call is answered, the system
will play a brief, custom message that you record ahead of
time.

GSM SIM Card and Land Line

You can connect your S6 Titan main panel to a land line if
you have one available. You can also use a GSM SIM card
so the system can place calls over a cellular tower, with no
land line required. You can use both and they will back
each other up in case one connection is interrupted!

If you’re using the system in the US, you can activate the
free SIM card that comes with your system! In your box
you’ll nd a SIM card activation code, and instructions for
how to activate.

Free Mobile App (iPhone / Android)

Control your system from anywhere using the free mobile
app for iPhones and Android phones! Search for
“My Fortress” in the app store to download the app.

2

Support Resources

Check out www.FortressSecurityStore.com to nd more
helpful resources for your system, including:

• How-To Videos

• User Manual (digital copy)

• Programming Instructions

• Frequently Asked Questions

• Customer Support

If you have a question that isn’t answered in our support
resources online, our Customer Support team is available
seven days per week to assist you!

ey can be reached...

• by Live Chat online,

• by email at [e-mail], or

• by phone at [phone].

Connections For Existing Sensors

If you have some existing third-party wired sensors, you
can also connect those to the S6 Titan main panel, and
use them with your new system, too. No programming is
needed for wired sensors. Simply connect them and start
using them!

Pre-Programmed Accessories

e system works with wireless accessories, and all of
the accessories that come with your system have been

pre-programmed by our technicians so that you can start

using your system right away! If you add accessories later,
programming them to the system is quick and easy as well.

3

The Main Panel

In this section we’ll introduce you to the S6 Titan main
panel. is main panel is a hub for your accessories. e
alarm is armed or disarmed through this main panel, and
you can also change settings for your system in the main
panel’s menus. Don’t worry, the panel includes a built-in
backup battery, as well as a tamper switch!

Main Panel (front)

Color Screen

Microphone

RFID Keyless

Entry

Keypad
Buttons

Numeric

Digits (0-9)

Asterisk /

Star Key

Arm / Scroll Up

Disarm /
Scroll Down

Back / Escape

OK / Enter

Menu Button

Keypad Buttons

4

Main Panel (back)

Power SwitchTamper Switch

Ports (see below)

GSM SIM Card Slot

Power In (Micro-USB)

Phone Line In

Phone Line Out (Extension)

Wired Siren In

Wired Sensors BUS Bar

5

Navigating the Menus

Waking the screen

By default, the screen will time out aer a certain amount
of inactivity. When that happens, your panel would still be
powered on and working, but the screen would be dark.

To wake the screen and access the system, press any key
on the keypad. e rst screen you’ll see is the home page,
or starting screen. is will show the current status of the
system, as well as other information, like the date and time.

e starting screen

From this starting screen, you can press the Menu Button
to access the Main Menu. If Menu Lock is enabled, you’ll
need to enter your 6-digit Administrator Password rst.

The Menu Button

Entering Your
Admin Password

6

Scrolling, Selecting, Deleting, etc.

e Main Menu, pictured below, contains several other
menus within it. In general, the currently selected item in
the menu will be outlined, or highlighted, in orange.

e Main Menu

You can scroll through the menu options using the Scroll
Up and Scroll Down Buttons, and select an option with the
OK Button. You can press the Back Button to back up a step.

Scroll Up

Scroll Down

Back Button

OK Button

The Menu Button

7

The Status Bar

e Status Bar on the top of the screen features several
icons. Here’s a breakdown of what they each mean.

GSM Signal Level (Talk / Text)
(or “No SIM” or “Searching...”)

New Event(s) in Alarm Log / History

Land Line Phone Connected (PSTN)
(red X = not connected)

Keypad Locked

Door Open Indicator

Power Cable Connected

Power Cable Disconnected
(Battery Power)

* If you see “No SIM” instead of a GSM Signal Level, then

there is either no SIM card present in the panel, or you may
need to remove and re-insert the SIM card.

WiFi Connected
(red X = not connected)

Internet Connection Detected
(via either WiFi or Mobile Data)

*

If you see “Searching...” then a SIM card is inserted and
it is currently searching for signal from a nearby cellular
tower.

8

First-Time Setup

We’ve made it as easy as possible for you to get started right
away! Your wireless accessories are pre-programmed to the

main panel, so you don’t need to program them yourself.

(If you add more accessories at a later time, programming
them is quick and easy.)

Here are a few quick steps you can take to set up your new

S6 Titan Security System:

• Take Notes - Zone Numbers

• Test the Accessories

• Install the Equipment

• Program Phone Number(s)

• Download the Mobile App

• Change Your Password

• Change Optional Settings

Take Notes - Zone Numbers

Each accessory has been programmed into a certain Zone.
Many of the accessories, such as the door/window contact
sensors, will have stickers with numbers on them. ese
stickers show which Zone the sensor has been programmed
to by our technicians.

When the alarm is triggered the system will report the
Zone number, so it’s helpful to know where the dierent
sensors are located. ere is a space for taking notes in the
back of this user manual.

9

Test the Accessories

Before installing or mounting the accessories, it’s a good
idea to test each one to make sure they’re all working. You
can arm the system, trigger an accessory, and conrm that
the alarm triggers and reports the Zone number to you.

ere are more details about how to trigger the accessories
in the Accessories section of this user manual.

We also recommend creating a schedule and regularly test-
ing your accessories (once every 3 months, for example).

If anything is not working correctly, you can refer to the
Troubleshooting section of the manual for some steps to
try. You can also contact Fortress Customer Support for fur-
ther assistance (see page 2). All Fortress equipment comes
with a 3-year hardware warranty!

Install the Equipment

Your system comes with adhesive tape and mounting hard­ware for mounting each piece of the system. Here are some
recommendations that can help you decide how and where
to install the equipment.

• Mount on clean, flat, dry surfaces

• 150 feet wireless range (433 MHz radio signal)

• Metal, concrete, or brick walls can block the signal

• Avoid mounting directly on metal (spacers recommended)

• Main panel in central / hidden location

• Motion detectors not pointing outside (avoid false alarms)

Check our web site for installation videos! You can also
nd more details in the Accessories section of this manual.

10

Program Phone Number(s)

You can specify up to 6 dierent phone numbers for the
system to call if the alarm is triggered. e Contacts menu
is the rst option in the Main Menu. From the starting
screen, press the Menu Button and then use the keypad to
navigate from there (see page 3).

You can program the system to contact your local police,
but you should contact the police station rst and let them
know about your plans. ey may have some policies for
you to be aware of, and they may have a special phone
number for you to program into your system.

Programming a contact phone number

Main Menu -> Contacts -> Add Contacts

Note: If you plan to use this system as a local alarm without
a phone connection, you can skip this step.

11

Download the Mobile App

You can download the free mobile app for iOS or Android
by opening the App Store and searching for “My Fortress.”
You can also scan this QR code:

Download the app

http://app.fortresssecuritystore.com

en, you can follow the instructions in the mobile app
to connect your seurity system to the app. ere are a few
dierent methods you can use to connect your system, in­cluding WiFi, SIM card, or landline.

You can refer to the user manual for the mobile app for
more information. You can download the user manual for
the mobile app with the QR code below:

https://www.fortresssecuritystore.ca/my-fortress-mobile-app-user-manual

Connect your panel to the app

12

Change Your Password

Your S6 Titan system uses two passwords: the 4-digit User
Password is used to disarm your system, and the 6-digit
Administrator Password is used to access your menus and

adjust settings in the panel.

Default User Password (disarm):

1234

Default Administrator Password (access menus):

888888

Main Menu -> Security -> Password

Changing the passwords

Change Optional Settings

e last step in setting up your system for the rst time is
to adjust any optional settings, such as enabling an Entry
Delay, recording a customized voice message, setting the
date and time, and more. Instructions for changing these
settings can be found in the next sections of this user man­ual.

13

Remote Control Features

Your S6 Titan Security System can be connected in one or
more ways to allow you to control the system remotely, and
to receive alerts when you’re away from home. Without a

remote connection, the system can still work as a local,
stand-alone alarm. e sirens will still make noise if the

alarm is triggered, which will scare away any potential in­truders and alert anyone within hearing distance that an
alarm has been triggered.

Below is a table, showing the dierent methods that the
system can use to notify you when events occur. You can
connect the panel using one or more methods, and the
panel will attempt to use any and all methods to reach you
in the event of an alarm.

Landline

SIM (Talk / Text)

WiFi / Internet

Phone Call

Text Message (SMS)

Push Notification

Email Notification

SIM (Mobile Data)

e S6 Titan main panel can use multiple methoeds to contact you.

Remote Notifications

14

Remote Control Options

When the S6 Titan main panel is connected using one or
more methods for remote control, then you can send com­mands to the system and check the status of the system
remotely. Below is a description of the things you can do
when using the dierent connection methods:

Landline

SIM (Talk / Text)

WiFi / Internet

SIM (Mobile Data)

• Arm or disarm the system via phone call

• Play back the current recorded voice message

• Listen in, or do 2-way intercom

• Turn sirens on or off

• Turn off alarm and re-arm (when alarming)

• All the features from above, plus...

• Use the SMS portion of the mobile app

• Arm or disarm the system via text

• Check the current status of the system

• Change some panel settings

• All the features from above, plus...

• Use the mobile data / Internet portion of the mobile app

• Perform actions using mobile data instead of minutes

• Use the mobile data / Internet portion of the mobile app

• Arm or disarm the system

• Check the current status of the system

• Change some panel settings

15

Connecting a Landline

You can connect the S6 Titan main panel to a landline
phone line using the RJ-11 phone cable that’s provided in
the box.

Plug the phone cable into your existing landline jack (usu­ally in the wall outlet or in your modem). In other words,
plug the cable into wherever you receive dial tone from your
phone company.

Plug the other end of the phone cable into the back of the
S6 Titan main panel, in the port labeled “LINE.”

e other port, labeled “EXT,” can be le empty, with noth­ing plugged in. If you would like to, you can optionally
connect another phone to the “EXT” port to allow another
phone to share the phone line with the panel.

If there is nothing in the “LINE” port, then the landline features won’t work.

When a landline phone line is successfully
connected, the main panel will display a
phone icon in the top menu bar, and there
will be no red X visible on the icon (as
shown here).

16

Connecting / Activating a SIM Card

When you have a SIM card installed and activated in the S6
Titan main panel, then it’s able send and receive calls and
texts, just as if it were a cellular phone. In that way, it’s able
to notify you even without a landline or WiFi connection.

All new systems will come with a Fortress SIM card and an
activation code, so that you can activate the SIM card and
start the billing whenever you’re ready to begin using it.

(Fortress SIM cards are for US customers only. Please check
our coverage map online to conrm whether you’re within
our coverage area before activating.)

You can activate on our website, here:

https://www.fortresssecuritystore.com/activate

Once activated, a phone number will be generated for your
SIM card and emailed to you.

If you elect to use a third-party GSM SIM card
(850MHz/1900MHz), then the phone number, billing,
and support for that SIM card would be provided by the
third-party company, and not covered by the Fortress Se­curity Store hardware warranty.

17

Connecting to WiFi

e easiest method to connect the system to WiFi is to in­stall the “My Fortress” free mobile app from the Apple App
Store or Google Play Store, and then follow the steps in the
mobile app. We also have a separate user manual for the
free mobile app, as well, which is available on our website:

Using the Mobile App (Recommended)
Smart Config & AP Config

When the main panel is connected to a WiFi signal, then
the WiFi icon on the top of the screen will show one or
more bars of signal strength. If the main panel is not con­nected to WiFi, then you will see a red X in front of the
WiFi symbol.

Smart Cong mode and AP Cong mode will both involve
setting the phone into a searching mode using the mobile
app, and then setting the panel into a searching mode at
the same time. You’ll need to have your phone connected
to your WiFi in order to use these methods.

“My Fortress”

Mobile App

“My Fortress”

User Manual

18

In the “Network” menu,

select “WiFi Scan”

Find the desired network in

the list and select it

Enter the password for your

WiFi network

Choose “Connect the SSID”

to connect.

Using WiFi Scan

Using the WiFi Scan option, the panel will search for any
nearby signals, and will allow you to select one to connect
to. You will then be prompted to enter in the password for
that WiFi network (if any), and then the panel will attempt
to connect.

Aer that, you’ll either see “Successfully connected” or you
may receive an error message. If you do receive an error
message, double check the password for typos and try
again.

19

Disconnecting from WiFi

When you want to force the main panel to disconnect from
the WiFi signal that it’s currently connected to, you can
go into the WiFi Scan menu option, select the WiFi, and
then enter in a password that is incorrect (such as “000”)
and then try to connect again.

e panel will fail to connect, and then it will remain dis­connected from the signal that it was connected to previ­ously.

Enter a wrong password to

disconnect from WiFi

Central Monitoring (Contact ID)

(Landline or SIM card required)

e S6 Titan main panel can be congured to work with a
central monitoring company, using a SIM card or landline
connection. e technology that is used is called “Contact
ID” (or CID), so any monitoring company which uses CID
technology should be compatible with the S6 Titan system.

Here are the steps to congure your panel to contact the
monitoring company (continued on next page):

20

1. Add the phone number for the monitoring company as
the first number in the panel’s Contact List

2. Select the option for “CID”.

3. In the “Network -> Contact ID” menu, enter the 4-digit
CID code provided by the monitoring company.

For example, if the phone number for the monitoring
company is 888-555-1212 and the CID code they provided
you is 1234, then you would congure the system as shown
below.

Setting up the phone number

in the Contacts List.

Enter the CID Code in the

Network -> Contact ID menu.

e central monitoring company will then oen be able to
contact you and/or the local police if needed. If you’re us­ing a third-party monitoring company, you can reach out
to them for more details!

Central Monitoring (continued)

Here are the steps to congure your panel to contact the
monitoring company:

21

Using the System

If you’re setting up your S6 Titan Security System for the
rst time, we recommend browsing through the previous
sections of this user manual, e Main Panel and First-
Time Setup.

In this section, we’ll talk about the features and settings
available in more detail so you can take full advantage of
the versatility of your system!

Here’s a preview of what’s in this section. You can also refer
to the Table of Contents at the beginning of this user man-
ual.

• Arming and Disarming

• Phone Controls
Adding/Removing Contact Phone Numbers
CID Monitoring
Controlling the System Over the Phone
Placing an Outbound Call From the System
Only Contacts Can Call or Text the Main Panel
Recording Your Custom Message

• Date & Time / Scheduling / Auto Arm, Auto Disarm

• Delays - Entry & Exit Delay

• Panel Settings
Arm / Disarm SMS
Power / Battery Notices
Siren Time & Ring Count
Volume Settings
Key Tone
Screensaver

22

Arming and Disarming

You can arm and disarm the system using a few dier­ent methods. Also, there are two dierent arming modes
that your system can be armed in, called Away Armed and
Home Armed. By default, here is how the system will be­have in these dierent modes:

• Away Armed - All sensors active

• Home Armed - Motion detectors inactive, all other

sensors active

• Disarmed - Only certain emergency accessories active
(smoke alarm, panic button, gas leak detector, water
level sensor) - all other sensors inactive.

Using a Remote Key Fob

Using the Main Panel

• Unlocked Padlock (top le)
Disarm

• Locked Padlock (top right)
Arm in Away Mode

• House Icon (bottom le)
Arm in Home Mode

• SOS (bottom right)
Trigger the panic alarm

• Disarm:
Press the Disarm Button (unlocked padlock). If the
Keypad Lock is enabled, you will need to enter your

4-digit User Password.

(continued on next page)

23

Using an RFID Key Tag

Using a Secondary RFID Keypad

Using a Phone / Mobile App

See the section titled Controlling the System Over the
Phone. Also see the “My Fortress” Mobile App User Manual.

• Arm in Away Mode:

Press the Arm Button (locked padlock). If the Keypad
Lock is enabled, you will need to enter your 4-digit
User Password. If the Exit Delay is enabled, then the
system will be armed when the Exit Delay is nished.
You can skip the Exit Delay by pressing the Arm But-

ton again.

• Arm in Home Mode:

Aer pressing the Arm Button once, you can press
the Arm Button again to switch from arming in Away
Mode to arming in Home Mode instead. Note: If the
Exit Delay is enabled, you’ll also need to press the Arm
Button once to skip the Exit Delay. (see above re: Arm
in Away Mode)

• Disarm:
Swipe the RFID Key Tag directly in front of the RFID
icon on the main panel.
(e RFID Key Tag cannot be used to arm the system.)

• Disarm:
Swipe an RFID Key Tag, or enter the Keypad’s pass­word and then press the Keypad’s Disarm Button.

• Arm:
Enter the Keypad’s password, then press Arm Button.

24

Phone Controls

Adding/Removing Contact Phone Numbers

You can specify up to 6 dierent phone numbers for the
system to call if the alarm is triggered. e system will call
each number in order, one at a time. If no one answers, the
system will call the whole list a total of 3 times.

You can program the system to contact your local police,
but you should contact the police station rst and let them
know about your plans. ey may have some policies for
you to be aware of, and they may have a special phone
number for you to program into your system.

Programming a contact phone number

Main Menu -> Contacts -> Add Contacts

25

Adding/Removing Contact Phone Numbers (cont.)

You can also select a Type setting for your contact phone
number, as described below.

Selecting a Type for your contact phone number.

When the alarm is triggered...

Call & SMS
e system will send an SMS / text message to this phone
number, and it will also place a call to this number. (Active

SIM card required for SMS. Land Line or SIM card required
for call.)

Only Call
e system will place a call to this number. (Land Line or

active SIM card required.)

Note: When programming your phone number(s) into the
system, we recommend including the country code and
the area code. e country code for the US is ‘1.’

26

Only SMS
e system will send an SMS / text message to this number.

(Active SIM card required.)

To remove a phone number from the list, you can select it
and then select “Delete.” You can also “Delete All.”

Remove all phone numbers

Remove one phone number

Removing Contact Phone Number(s)

Controlling the System Over the Phone

If your phone number is programmed into the Contact
List, you can also place a call in to the system. e system
will answer your call aer a certain number of rings (spec­ied in the Siren & Ring menu), and prompt you to enter
your password.

Aer that, you can press one or more keys on your phone
to control the system and access various features. You can
arm and disarm the system, and even enable an intercom.

CID
is setting is used if you are connecting your system with
a third-party monitoring company that uses CID tech­nology. e monitoring company will provide you with a
CID phone number, which you can add here, and set the
Type to “CID”. You’ll also need to enter a CID code under
“Network -> Contact ID.” (Land Line or active SIM card

required.)

27

Controlling the System Over the Phone (cont.)

Here’s a full list of the commands available for controlling
the system over the phone.

Placing an Outbound Call From the System

(Active SIM card required.)

From the starting screen, you can simply begin entering
numbers and a dialpad will appear. Press the OK Button to
begin dialing.

Alternatively, you can navigate to the Phone Menu in the
Main Menu, and dial from there.

You can also dial one of your programmed Contact Phone
Numbers by navigating to the Contacts Menu, choosing the
number, and the selecting Dialing.

Press 0 - Play back the recorded message
Press 1 - Enable 1-way Intercom / Listen In (SIM card required)
Press 2 - Turn sirens on
Press 3 - Turn sirens off
Press 4 - Arm the system in Away Mode
Press 5 - Disarm the system
Press 6 - Enable 2-way Intercom (SIM card required)
Press 7 - Disable 2-way Intercom
Press * - Repeat the menu options
Press # - Turn off the alarm, and re-arm the system

When the system calls you:

Press # - Prevents the system from calling any other phone
numbers. This action does not disarm the system.

When you place a call to the system:
Enter your password when prompted, then...

28

Recording Your Custom Message

(Active SIM card required.) In the Record Menu, you can
record a custom message up to 15 seconds long which will
play over the phone when your system calls to the contact
phone numbers.

Main Menu -> Record

e Record Menu

Recording a message

To record a custom message, press the OK Button while Re­cord is highlighted. Press OK again when you’re nished.
Otherwise the recording stops when the 15-second count­down timer is done. You’ll also have the opportunity to lis­ten to the message you just recorded with the Play option.

Playing back the message

Only Contacts Can Call or Text the Main Panel

Only people whose phone numbers have been added to
the Contact List in the main panel ahead of time will be
able to call or text inbound to the main panel. It will ignore
calls and texts from all other numbers. Make sure that the
Caller ID Number (CLI) on your phone is not blocked!

29

Date & Time / Scheduling / Auto Arm

is system allows you to set the date and time in your
local time zone, and then you can schedule certain events
to happen automatically at certain times of day, on certain
days of the week.

“Date & Time” and “Auto Arm/Disarm”

are both located in the System Menu.

Date & Time

You can modify the current date and time on the panel by
navigating to the System Menu, then selecting Date & Time.
You can also choose between 24-hour mode or 12-hour
mode.

e Date & Time Menu

Auto Arm / Disarm

Once you have set the date and time on the system, you
have the option of setting up a weekly schedule to make
the system automatically arm or disarm itself on certain
days, and at certain times of day. You can create one or
more events in the list, as shown.

30

e Auto Arm Menu

No scheduled events exist yet

Creating a scheduled event in

the Auto Arm Menu.

At this scheduled day / time,

the system can arm in either mode,

or disarm itself.

e Auto Arm Menu

with a schedule created.

Smart Outlet Timers

If you have one or more Smart Outlet accessories, you can
also program the Smart Outlet(s) to turn on or o auto­matically based on a schedule. You can do this by editing
the settings on the Outlet itself.

Main Menu -> Sensors -> Wireless Outlets

Editing a Smart Outlet Creating a scheduled event

31

Delays - Entry & Exit Delay

e Delay Menu

In the Delay Menu, you can specify a system-wide Entry
Delay, and a system-wide Exit Delay. ese apply to all of

the accessories in your system, in all Zones.

An Entry Delay will begin counting down if a sensor is trig-
gered. is gives you time to walk to the main panel and
disarm the system aer entering your house, for example.

An Exit Delay will begin counting down aer you arm the
system in Away Armed mode. is gives you time to leave
the house before the system is fully armed.

Main Menu -> System -> Delay

If you don’t want to set a system-wide Entry Delay for all
sensors, you can set an Entry Delay for individual sensors,
instead. at way, only certain sensors will have a delay
programmed (such as the front door), while all other sen­sors will still trigger the alarm immediately (such as win­dow sensors).

(see the pictures on the next page)

32

Main Menu -> Sensors -> Sensors ->

Zone -> Sensors -> Edit

Editing a sensor’s settings

e delay setting is on

the second page

A 15-second delay has

been set for this sensor.

Panel Settings

ere are a variety of options that are referred to as Panel
Settings, because these settings control how your panel will

behave in certain situations.

Arm / Disarm SMS

You can have the panel optionally send you a conrmation
SMS text message whenever you use the mobile app to arm
or disarm your system. (Active SIM card required.)

(see the pictures on the next page)

33

Main Menu -> System -> Arm / Disarm SMS

By default, these options are disabled. Press OK to enable one or more options.

Power / Battery Notices

e panel can optionally alert you when batteries are get­ting low, or when power is lost or restored on the main
panel. ere are a few options for alerts available, as shown.

(SIM card required for SMS text messages. Land Line or SIM
card required for calls.)

For each event, there are 4 alert options.e Power / Battery Menu

Main Menu -> System -> Power Battery Notices

Siren Time & Ring Count

is menu has a few dierent options that we can specify.
SOS Siren determines whether the sirens will sound when
the alarm is triggered, or if it will be a silent alarm.

e Siren Time setting allows you to specify how long the
internal, wired siren will sound for before turning itself o.

34

GSM Ring determines how many rings the panel will wait
for before picking up an inbound call that’s coming in over
the SIM card. (Active SIM card required.)

PSTN Ring determines how many rings the panel will wait
for before picking up an inbound call that’s coming in over
the land line. (Land Line connection required.)

Note: Any wireless sirens in your system have a set timeout
of 3 minutes, which cannot be adjusted.

Main Menu -> System -> Siren & Ring

e Siren & Ring Menu

Volume Settings

e Volume Menu allows you to adjust the Voice Volume
(the volume of the voicings spoken by the panel), as well as
the Alarm Volume (the volume of the built-in siren in the
main panel). e options are 0-7, where 0 is silent, and 7 is
the loudest.

(see the picture on the next page)

35

Main Menu -> System -> Volume

e Volume Menu

Key Tone

By default, when pressing buttons on the main panel, the
panel will respond with a short beep, or tone. is Key Tone
option can be toggled on or o in this menu.

Main Menu -> System -> Key Tone

e Key Tone Menu

Screensaver

e Screensaver Menu determines how long the timeout
will be before the panel’s screen goes dark to save power.

Main Menu -> System -> Screensaver

e Screensaver Menu

36

Brightness

e Brightness Menu allows you to adjust the screen’s
brightness. ere are 5 brightness levels.

Main Menu -> System -> Brightness

Selecting a brightness level

37

Working With Accessories

e S6 Titan main panel can be programmed with up to
100 accessories (150-foot range). It also has support for

connecting up to 2 zones of third-party wired sensors.
More than one wired sensor can be on the same zone.

e accessories are split up into categories in the system’s
menu.

• Remote Key Fobs

• Wireless Sensors / Detectors

• RFID Key Tags

• Secondary RFID Keypad

• Wireless Sirens

• Smart Outlets

• Wired Accessories

New systems have been pre-programmed by our technicians,
so the accessories should already work with the main panel.

Accessories that you add later will need to be programmed
with the main panel before they will work.

Programming Accessories to the Main Panel

To program an accessory to the main panel, set the panel
into a listening mode, and then trigger the accessory so that

it will send a signal to the main panel to be saved in mem­ory.

Note: Whenever programming an accessory, you should
make sure that other accessories do not accidentally trigger.

For example, while programming a new door sensor, you
may rst want to turn o any motion detectors that would
pick up your motion.

38

Remote Key Fobs

e Remote Key Fobs can be used
to control the system from up to 150
feet away from the main panel. You
can arm the system from outside the
house as you leave in the morning,
and disarm the system before open­ing the door when you come home.

e remote’s four buttons allow you to arm the system (in
either mode), disarm the system, or trigger the alarm im­mediately.

Main Menu -> Sensors -> Remote

Programming a Remote Key Fob

No remotes have been added yet.

Press OK to enter listening mode.

While the panel is listening,

press any key on the remote.

e panel has received the signal

and saved the remote.

e newly added remote now

appears in the list.

39

Wireless Sensors / Detectors

Fortress Security Store oers a variety of dierent wireless
sensors and detectors that can be used with your S6 Titan
Security System. When adding an accessory to the system,
it will be added into a numbered Zone.

Zones can hold multiple dierent accessories, each with
their own settings. Accessories can also be moved between
Zones as needed.

When the alarm is triggered, the system will report the

Zone number that was triggered, as well as the name of the
accessory that triggered the alarm. (For example: “Zone 01,

Smoke Alarm.”) Grouping your accessories into Zones will
make it easy to tell where an alarm has been triggered for
systems with multiple accessories.

Since new systems are pre-programmed by Fortress tech­nicians, some Zones will already be created and one or
more accessories will be added into those Zones.

Grouping Accessories in Zones

Main Menu -> Sensors -> Sensors

e Sensors Menu, showing two

Zones. Zone 01 has 1 accessory.

40

Adding a Sensor to a Zone

Choose a Zone and press OK.

While ‘Sensors’ is selected, press OK again.

e panel is now in listening mode. Trigger

the accessory to add it to this Zone.

A newly created Zone will be empty until

accessories are added to it. Press OK.

e system will automatically detect the

type, but you can adjust it manually.

41

Settings for Sensors

Each sensor will have its own settings that can be adjusted
individually.

• Name
Assign a custom name for the sensor

• Type
is Type label tells a 3rd-party monitoring company
how to respond to the alarm

• Mode
e mode controls how and when this sensor would
trigger the alarm. (See next page)

• Zone
Change the Zone number where the sensor is located.

• Siren
Choose whether this sensor will cause the sirens to
sound or not (silent alarm).

• Chime - ideal for small businesses
If Chime is enabled and the system is disarmed, the
panel will play a chime sound when this sensor is trig­gered.

• Delay

If the delay is not set to zero, then the system will wait
before the alarm is triggered (Entry Delay). is gives
you time to go to the main panel and disarm the sys­tem before the alarm is triggered.

42

Sensor Modes

ere are four Modes which you can choose from for how
sensors will behave.

• Normal
In this mode, if the alarm is Away Armed or Home
Armed, then the sensor will trigger the alarm. (Entry

Delay still applies.)

If the system is Disarmed, then the sensor will do
nothing.

• Disabled In Home - ideal for motion detectors
In this mode, if the alarm is Away Armed, then the
sensor will trigger the alarm. (Entry Delay still ap­plies.)

If the system is Home Armed or Disarmed, then the
sensor will do nothing.

• Emergency - ideal for smoke alarms, etc.
In this mode, the sensor will trigger the alarm in any
state even if the system is Disarmed. (Entry Delay still
applies.)

• Disabled

In this mode, the sensor will do nothing even if the
system is armed.

43

Triggering Accessories

Part of the programming process involves triggering the
sensor to send a signal to the main panel. Dierent sensors
can be triggered in dierent ways.

• Door Sensor
Begin with the magnet and sensor next to each other,
then separate the magnet from the sensor.

• Motion Detector

Wave in front of the motion detector. If it’s turned o,
you can also turn on the power switch to trigger it.

• Smoke Alarm

Press the Smoke Alarm’s test button.

• Water Level Sensor

Move the oat with your nger to trigger the sensor.

• Glass Break Sensor

Firmly tap on the plastic casing with your nger to
trigger the sensor.

(etc.)

In most cases, to trigger the sensor for programming you
can do whatever is needed to mimic an alarm event, and
that will cause the sensor to be triggered. For accessories
not listed here, you can refer to the documentation for that
sensor for instructions. You can also contact Fortress Cus­tomer Support with any questions!

44

RFID Key Tags

RFID Key Tags are ideal for sharing with house guests,
cleaning sta, security personnel, or anyone who needs
temporary access to your system.

If someone has an RFID Key Tag, they don’t need to know
your password in order to disarm the system. If an RFID
Key Tag is lost or stolen, you can easily de-program that
Key Tag so that it won’t work with your system anymore.

A User-level RFID Key Tag can only disarm the system,
but cannot access the menus. An Admin-level RFID Key
Tag can disarm the system and access the menus.

RFID Key Tags cannot be used to arm the system.

No Key Tags added yet. Swipe a Key Tag to add.

e Key Tag has been added. Choose Admin or User.

Main Menu -> Sensors -> RFID Tags

45

Secondary RFID Keypad

If you have an RFID Keypad with your system, you can use
that to arm and disarm the system as well. Additionally,
you can swipe the RFID Key Tags in front of the Keypad to
disarm the system.

e Secondary RFID Keypad also comes with

2 additional Key Tags.

Changing the RFID Keypad’s Passwords

e RFID Keypad has two passwords which are separate
from the password in your Main Panel.

Default Admin Password (change settings): 123456
Default User Password (disarm system): 1234

Note: e User Password does not need to match the Main
Panel’s password for the Keypad to work correctly.

To change the Admin Password, enter the following on the
Keypad:

[Current 6-Digit Admin Password] #
8 [New 6-Digit Admin Password] #

To change the User Password:

[Current 6-Digit Admin Password] #
7 [New 4-Digit User Password] #

46

Programming the Keypad to the Main Panel

e Keypad has not been added yet.

Press OK to enter listening mode.

On the Keypad, enter the 6-digit

Admin password and press SOS.

e panel has received the signal

and saved the Keypad.

e newly added Keypad now

appears in the list.

e main panel considers the RFID Keypad to be the same
as a Remote Key Fob, so when programming the Keypad to
the Main Panel, it will be added under the Remotes menu.

Main Menu -> Sensors -> Remotes

Using the RFID Keypad

Press any key to wake up the RFID Keypad.

To send an Arm command to the main panel:
[4-Digit User Password], then the Arm button (either the
Lock icon for Away, or the House icon for Home).

To send a Disarm command to the main panel:
[4-Digit User Password], then the Disarm button
(or swipe an RFID Key Tag in front of the Keypad.)

47

Wireless Sirens

e S6 Titan system works with one or more wireless si­rens that can be placed anywhere within range of the panel

(150 feet). Like the other accessories, sirens that come with
your new system are pre-programmed by our technicians
so they should be working right out of the box.

If you purchase additional sirens at a later date, you can
easily add them to your system by following the steps in
this section.

Programming a Wireless Siren to the Main Panel

Main Menu -> Sensors -> Wireless Siren

e Wireless Sirens Menu is under

the Sensors Menu.

First, plug in and/or turn on the wireless siren. It’s also a
good idea to turn o and/or unplug any other sirens while
adding a new siren.

en, set the siren into programming mode. e steps for
doing that depend on which type of siren you’re adding.
See the following pages for instructions on setting your si­ren into programming mode. Aer that, follow these steps
on your main panel.

48

Once those steps are done, then unplug and turn o the
siren, and wait for at least 5-10 seconds.

Your siren is now programmed. You can plug in the siren
anywhere within range of the main panel, and test it when
you’re ready by triggering the alarm to conrm the siren
will sound.

Remember to turn on and plug in any other sirens that may
have been turned o or unplugged during programming.

Once the siren is in programming

mode, press OK on

‘Record wireless siren.’

e siren will beep several times

when it receives a signal from the

main panel.

Setting Wireless Sirens into Programming Mode

Each of the wireless sirens compatible with the S6 Titan
system can be set into “programming mode” as part of the
process to add it to your system. Here are the details for
each type of wireless siren that we oer now.

(see next pages)

49

Round Plug-In Strobe Siren

Press and hold the white programming

button on the back (not pictured)

Small Indoor Plug-In Siren

Press the black programming

button on the side.

Indoor / Outdoor Strobe Siren

Press and hold the black pro-

graming button on the back,

just below the power switch.

Solar Siren

Press and hold the volume but­ton. ere are 2 indentations in
the white plastic on the back for

a nger / thumb. e Volume

Button is the upper one of these

spots.

50

Black Outdoor Siren

Disconnect and reconnect the pow-

er 3 times in a row, quickly. On the

third time, leave it plugged in.

Note: For the Black Outdoor Siren, if you wait too long
in between plugging it in and unplugging it during this
process, the siren will time out. If the siren does time out,
you’ll hear 2 short beeps aer a pause. In that case, start
over with unplugging it and plugging it in again.

When you plug it in on the third time (and leave it plugged
in), you’ll hear a dierent series of beeps with a higher
tone. is lets you know it was successful.

Especially for the black siren, we highly recommend check­ing out the helpful programming videos available on our
web site!

https://www.fortresssecuritystore.com/videogallery

To de-program the Black Outdoor Siren, plug it in and un­plug it 5 times in a row.

51

Smart Outlets

If you have one or more Smart Outlets with your system,
these can be plugged into a regular outlet in the wall, and
controlled remotely. at way, you can turn appliances on
or o from anywhere. You can also dene a weekly sched­ule for a Smart Outlet to turn on or o automatically.

Programming a Wireless Siren to the Main Panel

Any outlets that came with your new system originally are
pre-programmed by our technicians. You can plug them in
and start using them right away. If you add additional out­lets later, you can program them by following these steps.

First, plug in the Smart Outlet into a wall outlet for pow­er. Initially, you’ll see a red light to indicate that the Smart
Outlet is turned o.

Red light = Smart Outlet is OFF.
Blue light = Smart Outlet is ON.

52

Next, we’ll create an Outlet in the system’s menu, and then
sync the panel with the Smart Outlet.

Main Menu -> Sensors -> Wireless Outlet

No outlets have been added yet.

Press OK to add an outlet.

An outlet has now been created.

Press Back once.

An outlet is now ready to be

synced to the system. Press OK.

Select Edit, and press OK.

At this point, press and hold the white button on the front
of the Smart Outlet, until the red light turns o. en, con-
tinue below.

From this screen, press the OK

button once.

e main panel will send a signal.

e light on the outlet will ash.

(continued on next page)

53

Aer the signal is sent, the

screen will now show

“Turn On”.

Pressing Back takes us back

to the outlet list.

Now, press the white button on the Smart Outlet. e light
on the Smart Outlet will turn red.

Your Smart Outlet is now programmed. You can test it by
turning it on and o from the panel, as shown.

Select the desired outlet,

and press OK.

e main panel sends a

signal to turn on the outlet.

e Smart Outlet is now

turned on.

e Smart Outlet’s light will turn blue to indicate that it’s
turned on. Any appliance plugged into the Smart Outlet
will now be receiving power.

54

Creating a Schedule for a Smart Outlet

e Smart Outlet can be programmed with a weekly sched­ule to turn on and o automatically at dierent times. Set
one or more Timers to create the schedule, as shown.

No timers have been created

yet. Press OK to add a timer.

e Timer setup screen.

e Type denes whether the outlet
will turn on or turn o at this time.

is timer will now turn on the

outlet every day at 8:00 am.

e Timer now appears in the list.

Scroll down to add more Timers.

55

Wired Accessories

e S6 Titan main panel has a connector port for a wired
siren, and also some connections for any third-party wired
sensors that you may have.

Wired Siren Wired Sensors

A close-up of the back of

the main panel.

e internal wired siren plugs

directly into the main panel.

A two-wire sensor would be connected to one of the zones
(Z1 or Z2), and the ground (GND). If you have both zones
connected, they would share the same ground port.

If the sensors need power, you can use the +5V power port.

If you have the internal wired siren from Fortress Security
Store, you can connect it directly to the Wired Siren port.
No programming is required.

56

Wired Sensors Settings

If you have any wired sensors connected, no programming
is required to make them work. You can change the settings
for your wired sensors in the Sensors Menu, as shown.

Main Menu -> Sensors -> Wired Sensors

e Wired Sensor Menu

Two wired zones Z1 and Z2

Changing settings for a wired zone

More settings for wired zones

Wired sensors can be set to either Normally Open (NO) or
Normally Closed (NC) by changing the Trigger setting.

You can adjust the zone number that the system will show
when the alarm is triggered by changing the Zone option.
By default, wired zone Z1 is matched to zone 90.

Other settings, such as the Mode, are the same as the wire­less accessories. You can refer back to the Wireless Sensors
/ Detectors section for more information.

57

Technical Specifications

is section contains technical specications for the S6
Titan main panel. For technical information regarding the

accessories, you can refer to the documentation for that
accessory. We also have details available on our web site.

https://www.fortresssecuritystore.com/

Power Input: DC 5V

Standby Current: <25mA

Alarm Current: <500mA

RF Frequency: 433MHz

WiFi capability: 802.11a/b/g/n, 2.4GHz ONLY
(No support for 5GHz WiFI signals)

3G/GSM Frequencies:
850/1900MHz @UTMS
850/900/1800/1900MHz @GSM

PSTN / Land Line: US / EU / CN Standard

Internal Backup Battery: 800MA/3.6V Li-polymer
Built-In Siren Volume: 110 dB

Accessory Compatibility:
PT2262 (Oscillation resistance 1.5M - 4.7M)
EV1527 (Oscillation resistance 150K - 470K)

58

Troubleshooting

If you experience any diculties with the system, you can
contact Fortress Customer Support for assistance.

Power Cycling the Main Panel

If the system begins behaving unexpectedly, or stops work­ing as usual, one possible solution is to power cycle the
main panel.

1. Unplug the power cable.

2. Turn o the power switch.

3. Wait for 30-60 seconds.

4. With the power switch turned o, plug in the power
cable.

5. Turn the power switch on.

In some cases, if the main panel’s internal battery was not
fully charged, you may need to let the panel charge for 1-2
hours aer the power cycle, then test the system again.

Changing Accessory Batteries

e batteries in the wireless accessories will typically last
8-12 months, depending on usage. We recommend regular-
ly testing your system every 1-2 months. If an accessory is
beginning to fail, replace the battery and test it again.

• https://www.fortresssecuritystore.com/faq

• https://www.fortresssecuritystore.com/contacts

• [e-mail]

• [phone]

We also have some general troubleshooting tips you can
try if your system is experiencing any problems.

59

Performing a Factory Reset

Some rare issues may be resolved by performing a factory
reset in the main panel, then reprogramming the system
and testing again.

Main Menu -> Security -> Restore Factory Defaults

Performing a factory reset

Checking Placement of Sensors

If one or more sensors is not working consistently or cor­rectly, or if you are receiving frequent false alarms, you
may need to check the placement of the sensors to make
sure they are oriented correctly for best performance.

• Separate door sensors from metallic door or window frames
with spacers (1/2” or more)

• Door sensors and magnets should be no farther apart than
1/2” when the door or window is closed.

• Motion detectors should not be placed where they can detect
motion from outdoors.

• Smoke alarms should be placed on or near the ceiling.

• Gas leak detectors should be placed on or near the floor.

60

Space For Notes

is space intentionally le blank.

61

is space intentionally le blank.

62

is space intentionally le blank.

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