Fortress Technologies S1 User Manual

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S1 GSM WiFi Security System
Version 1 - Jun 2018
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Table of Contents
Introduction
Self Monitoring GSM SIM Card and WiFi Free Mobile App (iPhone / Android) Pre-Programmed Accessories Support Resources
The Main Panel
Main Panel Features Main Panel Operation Status Light Voice Prompts Arming, Disarming, and Triggering the Alarm
First-Time Setup
Take Notes Test the Accessories Install the Equipment Download the Mobile App Connecting / Activating a SIM Card Connecting to WiFi - Mobile App Remote Notifications Change Optional Settings
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1 1 1 2 2
3 4
7 8 9
10
11
11 12 12 13 14 15 16 16
Using the System
17
Phone Controls Adding/Removing Contact Phone Numbers Controlling the System Over the Phone
18 19 19
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Working With Accessories
Remote Key Fobs Wireless Sensors / Detectors Secondary RFID Keypad RFID Key Tags Wireless Sirens Smart Outlets
Technical Specifications
Troubleshooting
Contacting Customer Support Power Cycling the Main Panel Changing Accessory Batteries Checking Placement of Sensors Performing a Factory Reset
Space For Notes
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32 33 41 43 43 47
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52 52 53 53 54
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Phone Controls (continued) Only Contacts Can Call / Text the Main Panel Recording Your Custom Message Central Monitoring (Contact ID) Auto Arm / Disarm Delays - Entry & Exit Delay Panel Settings Arm / Disarm SMS Power / Battery Notices Siren Time & Ring Count Volume Settings Disconnecting from WiFi
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26 27 28 29 30
Table of Contents
(continued)
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Introduction
Welcome to the S1 GSM WiFi Security System from For- tress Security Store! We’ll highlight some of the features of your new system here. You can browse through the Table of Contents at the beginning of this user manual to quick­ly nd answers to any questions you may have about your system.
Self Monitoring
is security system can be self-monitored through your existing WiFi and Internet connection, or by using a GSM SIM card to connect to nearby cellular towers. Over WiFi you can receive email and push notications. With the SIM card, the system can alert you via call and/or text.
GSM SIM Card and WiFi
You can connect your S1 main panel to any 2.4GHz WiFi signal that you have access to. You can also use a GSM SIM card so the system can place calls over a cellular tower, with no Internet required. You can also use both, and they will back each other up in case one connection is interrupted.
If you’re using the system in the US, you can activate the SIM card that comes with your system! In your box you’ll nd a SIM card activation code, and instructions for how to activate.
Free Mobile App (iPhone / Android)
Download the free mobile app My Fortress (Apple App Store / Google Play Store)
Download the app!
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Pre-programmed Accessories
e system works with wireless accessories, and all of the accessories that come with your system have been
pre-programmed by our technicians so that you can start
using your system right away! If you add accessories later, programming them to the system is quick and easy as well.
Support Resources
Check out www.FortressSecurityStore.com to nd more helpful resources for your system, including:
How-To Videos
User Manual (digital copy)
Programming Instructions
Frequently Asked Questions
Customer Support
If you have a question that isn’t answered in our support resources online, our Customer Support team is available seven days per week to assist you!
We can be reached...
by Live Chat online,
by email at support@fortresssecuritystore.com, or
by phone at +1 (206) 981-5371.
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The Main Panel
In this section we’ll introduce you to the S1 GSM WiFi main panel. is main panel is a hub for your accessories. e alarm is armed or disarmed through this main panel, and you can also change settings in the main panel by using the mobile app, or the buttons on the panel itself. Don’t worry, the panel includes a built-in backup battery that will last for 6-8 hours in the event of a power outage, as well.
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Main Panel Features
e S1 GSM WiFi main panel is able to act as a stand-alone local alarm with wireless accessories. It is also able to act as a self-monitored system when connected through an ex­isting WiFi signal and/or a GSM SIM card. e system is also compatible with Contact ID central monitoring com­panies (with active SIM card required).
e Fortress wireless accessories use a 433MHz radio sig­nal to communicate with the main panel. ese accessories have a range of about 150 feet from the main panel. Keep in mind that the 433MHz radio signal will be blocked by brick walls, concrete walls, metal sheets, and other dense materials. Line of sight is best for wireless communications, but regular drywall should not block the signal. We also have optional Fortress wireless signal repeaters available for sale. ese signal repeaters will re-broadcast signals that they receive at a higher strength, which can eectively increase the range of the system by another 200 to 400 feet.
Signals and Communication
Buttons and Ports
e buttons and ports on the S1 GSM WiFi main panel are labeled as shown.
Central Button
e Central Button is used to arm the system (in both Away Mode and Home Mode), and disarm the system. If the alarm has been triggered, then you can press and hold this button for 10 seconds to disarm the system. When the system is disarmed, press and hold this button to trigger the SOS.
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WiFi Button
e WiFi Button is used to connect the S1 main panel to your existing WiFi signal while using the free “My Fortress” mobile app. Press and hold the button for 3 seconds to enter “Smart Cong Mode.” Quickly press and release the button again aer that to enter “AP Cong Mode.” More information about these conguration modes can be found in the “Connecting to WiFi” section of this manual.
Set Button
e Set Button is used for a number of dierent functions including adding and removing sensors, remote controls, RFID key tags, and more. is manual will refer to the Set Button in later sections.
Power Button
e Power Button will turn the power on and o for the panel when the power cable is unplugged. Press and hold this button for 3 seconds to turn the panel on or o.
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Buttons and Ports (continued)
Wired Siren In
e Wired Siren In port is used to connect the wired internal siren to the main panel. e Fortress wired siren is 130 decibels. When connecting the siren’s cable, make sure that it is rmly plugged into this port all the way.
Power In (Micro-USB)
e Power In port is where the included Micro-USB power supply plugs into the main panel to provide electrical power from the wall socket. e power supply works with 110V-220V AC input, and out- puts DC 5V, 1A to the main panel. When the power cable is plugged into a power source, the panel will turn itself on and stay on.
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GSM SIM Card Slot
e GSM SIM Card Slot allows you to insert a Micro SIM card and connect the S1 main panel to a near­by GSM cellular tower.
Customers in the US can activate the free SIM card that’s included and pre-installed the system. It also comes with an activation code, and instructions for how to activate the SIM card service online.
Bind Code
e Bind Code is a unique number for your S1 main panel that is used when connecting the panel to the free “My Fortress” mobile app. You can scan the QR code when prompted in the app, or type in the numeric Bind Code manually. It is located on the bottom of the main panel, as shown.
Main Panel Operation
e S1 main panel has a Status Light that lights up in a ring under the Central Button on the top of the panel.
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Status Light
e Status Light changes colors to indicate what the cur­rent state of the S1 main panel is. Here are some common indicators and what they mean.
Green Light
e system is disarmed.
Red Light
e system is armed in Away Armed mode.
Blue Light
e system is armed in Home Armed mode.
Red Light Rapidly Flashing
e alarm has been triggered and is currently alarming.
No Light
e panel is powered o and will not work until it is turned on / plugged in again.
In a number of other cases, the light might be ashing in­stead of solid, or it might be a dierent color, depending on what actions are being taken on the panel at the time.
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Voice Prompts
e S1 main panel will play a number of dierent voice prompts at dierent times. Here are a few common voice prompts you will hear from the main panel:
Panel Turned On
“Welcome to your Fortress system.”
System Armed in Away Armed Mode
“System armed.”
System Armed in Home Mode
“Home armed.”
System Disarmed
“System disarmed.”
Configuring WiFi in Smart Config Mode
“WiFi smart conguring.”
Listening for Signals from Accessories
“Please trigger remote control / sensor / RFID.”
Accessory Added
“Remote control / sensor / RFID added successfully.”
Panel Turning Off
“Shutting down.”
Also note that the main panel has a volume control, so if the Voice Volume is set to 0, then the panel will not play any voice prompts.
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Arming, Disarming, and Triggering the Alarm
You can use the Central Button on the top of the panel to arm and disarm the system, as well as to trigger the Panic / SOS feature. You can also control the system through the mobile app and/or by using the remote key fobs.
In order to trigger the Panic / SOS feature, you can press and hold the Central Button for 2-3 seconds (if the alarm is not already triggered), and the alarm will sound.
Finally, pressing the Central Button again when the system is armed in Home Armed mode will disarm the system.
If the alarm has been triggered, you can disarm the system by pressing and holding the Central Button for 10 seconds.
Once armed in Away Armed mode, then you can press the Central Button again to arm the system in Home Armed mode.
When the system is disarmed, you can press the Central Button once to arm the system in Away Armed mode. If there is an exit delay set in the system, then the exit delay will begin counting down. To skip the exit delay, you can press the Central Button again.
Arming in Away Armed Mode
Arming in Home Armed Mode
Disarming
Panic / SOS
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First-Time Setup
We’ve made it as easy as possible for you to get started right away! Your wireless accessories are pre-programmed to the
main panel, so you don’t need to program them yourself.
(If you add more accessories at a later time, programming them is quick and easy.)
Here are a few quick steps you can take to set up your new
S1 GSM WiFi Security System:
Take Notes - Zone Numbers
Test the Accessories
Install the Equipment
Download the Mobile App
Change Optional Settings
Take Notes - Zone Numbers
Each accessory has been programmed into a certain Zone. Many of the accessories, such as the door/window contact sensors, will have stickers with numbers on them. ese stickers show which Zone the sensor has been programmed into by our technicians.
When the alarm is triggered the system will report the Zone number, so it’s helpful to know where the dierent sensors are located. ere is a space for taking notes in the back of this user manual.
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Test the Accessories
Before installing or mounting the accessories, it’s a good idea to test each one to make sure they’re all working. You can arm the system, trigger an accessory, and conrm that the alarm triggers and reports the Zone number to you.
ere are more details about how to trigger the accessories in the Accessories section of this user manual.
We also recommend creating a schedule and regularly test- ing your accessories (once every 3 months, for example).
If anything is not working correctly, you can refer to the Troubleshooting section of the manual for some steps to try. You can also contact Fortress Customer Support for fur- ther assistance (see page 2). All Fortress equipment comes with a 3-year hardware warranty!
Install the Equipment
Your system comes with adhesive tape and mounting hard­ware for mounting each piece of the system. Here are some recommendations that can help you decide how and where to install the equipment.
Mount on clean, flat, dry surfaces
150 feet wireless range (433 MHz radio signal)
Metal, concrete, or brick walls can block the signal
Avoid mounting directly on metal (spacers recommended)
Main panel in central / hidden location
Motion detectors not pointing outside (avoid false alarms)
Check our web site for installation videos! You can also nd more details in the Accessories section of this manual.
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Download the Mobile App
You can download the free mobile app for iOS or Android by opening the App Store and searching for “My Fortress.” You can also scan this QR code:
Download the app
http://app.fortresssecuritystore.com
My Fortress
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Connecting / Activating a SIM Card
When you have a SIM card installed and activated in the S1 GSM WiFi main panel, then it’s able to send and receive calls and texts, just as if it were a cellular phone. In that way, it’s able to notify you even without a WiFi connection.
All new systems will come with a Fortress SIM card and an activation code, so that you can activate the SIM card and start the billing whenever you’re ready to begin using it.
(Fortress SIM cards are for US customers only. Please check our coverage map online to conrm whether you’re within our coverage area before activating.)
You can activate on our website, here:
https://www.fortresssecuritystore.com/activate
Once activated, a phone number will be generated for your SIM card and emailed to you.
If you elect to use a third-party SIM card, then the phone number, billing, and support for that SIM card would be provided by the third-party company, and not covered by the Fortress Security Store hardware warranty.
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Connecting to WiFi
To connect the S1 GSM WiFi main panel to WiFi, install the free “My Fortress” mobile app from the Apple App Store or Google Play Store, and then follow the steps in the mobile app. We also have a separate user manual for the free mobile app, as well, which is available on our website:
Smart Config & AP Config
Smart Cong mode and AP Cong mode will both involve setting the phone into a searching mode using the mobile app, and then setting the panel into a searching mode at the same time. You’ll need to have your phone connected to your WiFi before you begin, as well.
“My Fortress”
Mobile App
“My Fortress”
User Manual
Smart Config
Press and hold the WiFi Button for 2-3 seconds.
AP Config
Press the WiFi button again aer that to enter AP Mode.
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Change Optional Settings
e last step in setting up your system for the rst time is to adjust any optional settings, such as entering one or more contact phone numbers or Contact ID central moni­toring (active SIM card required), enabling an Entry Delay, enabling Door Chimes, and more. Changing these settings can be done through the My Fortress mobile app. (See pag­es 13-15)
Remote Notifications
Your S1 GSM WiFi Security System can be connected us­ing WiFi and/or a GSM SIM card to allow you to control the system remotely, and to receive alerts when you’re away from home. Without a remote connection, the system can
still work as a local, stand-alone alarm. e sirens will still
make noise if the alarm is triggered, which will scare away any potential intruders and alert anyone within hearing distance that an alarm has been triggered.
Below is a table, showing the dierent methods that the system can use to notify you when events occur.
Fortress SIM
WiFi / Internet
Phone Call
Text Message (SMS)
Push Notification
Email Notification
Third-party SIM
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Using the System
If you’re setting up your S1 GSM WiFi Security System for the rst time, we recommend browsing through the previ­ous sections of this user manual, e Main Panel and First- Time Setup.
In this section, we’ll talk about the features and settings available in more detail so you can take full advantage of the versatility of your system!
Here’s a preview of what’s in this section. You can also refer to the Table of Contents at the beginning of this user man- ual.
Phone Controls Adding/Removing Contact Phone Numbers Controlling the System Over the Phone Placing an Outbound Call From the System Only Contacts Can Call or Text the Main Panel Central Monitoring (Contact ID)
Auto Arm / Disarm
Delays - Entry & Exit Delay
Arm / Disarm SMS
Power / Battery Notices
Siren Time & Ring Count
Volume Settings
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Phone Controls
Adding Contact Phone Numbers
You can specify up to 6 dierent phone numbers for the system to call if the alarm is triggered. e system will call each number a total of 3 times.
In the My Fortress mobile app, navigate to “Management
-> Contacts.” From this screen, you can add, edit, and re-
move Contacts from your Contact List. e S1 GSM WiFi main panel will ignore calls and texts from any number that is not programmed as a Contact in this Contact List.
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In the pictures on the previous page, you can see that we have created a new contact named “Bob’s Cell Phone” and we’ve told the system that we want to receive both a call and an SMS / text message when the alarm is triggered.
When you back out of this menu, you’ll be prompted to save your changes. Be sure to select “Save” or those chang­es won’t be saved and sent to the main panel.
Editing Contact Phone Numbers
To edit an existing Contact, simply tap on that Contact to select it, and then change the appropriate elds.
Removing Contact Phone Numbers
To delete a Contact, tap and hold on that Contact, and then conrm your choice when prompted with the pop-up window.
Controlling the System Over the Phone
If your phone number is programmed into the Contact List, you can also place a call in to the system. e system will answer your call aer a certain number of rings (which you can adjust from 1-12), and prompt you to enter your password.
Aer that, you can press one or more keys on your phone to control the system and access various features. You can arm and disarm the system, and even enable an intercom.
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Controlling the System Over the Phone (cont.)
Here’s a full list of the commands available for controlling the system over the phone.
Press 0 - Play back the recorded message Press 1 - Enable 1-way Intercom / Listen In (SIM card required) Press 2 - Turn sirens on Press 3 - Turn sirens off Press 4 - Arm the system in Away Mode Press 5 - Disarm the system Press 6 - Enable 2-way Intercom (SIM card required) Press 7 - Disable 2-way Intercom Press * - Repeat the menu options Press # - Turn off the alarm, and re-arm the system
When the system calls you:
Press # - Prevents the system from calling any other phone numbers. This action does not disarm the system.
When you place a call to the system: Enter your password when prompted, then...
Only Contacts Can Call or Text the Main Panel
Only people whose phone numbers have been added to the Contact List in the main panel ahead of time will be able to call or text inbound to the main panel. It will ignore calls and texts from all other numbers. Make sure that the Caller ID Number (CLI) on your phone is not blocked!
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Recording Your Custom Message
When the alarm is triggered, and a phone line or SIM card is connected, the system will call out and play your custom message to the person who answers the call. You can re­cord a custom message up to 15 seconds in length.
For example, you may wish to record something like the following: “e burglar alarm has been triggered at (street address). Please send help.
To record or re-record your custom message:
1. Press and release the Power button. e light on the panel will begin to ash blue.
2. Press and release the Set button. e panel will say, “Voice message recording.”
3. Speak your message clearly. When nished, either press and release the Power button to exit, or allow the panel to time out on its own.
To delete your custom message:
1. Press and release the Power button. e light on the panel will begin to ash blue.
2. Press and release the WiFi button. e panel will make a sharp “crash” sound to indicate the recording has been deleted.
3. Either press and release the Power button to exit, or allow the panel to time out on its own.
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Central Monitoring (Contact ID)
e S1 GSM WiFi main panel can be congured to work with a central monitoring company, using a GSM SIM card. e technology that is used is called “Contact ID” (or CID), so any monitoring company which uses CID technology will be compatible with the S1 system. In the My Fortress mobile app, navigate to “Management -> Contacts” and then create a Contact with “Type” set to “CID.”
en, also navigate to “Management -> Network -> Contact ID” and enter your 4-digit Contact ID code.
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Auto Arm / Disarm
e S1 GSM WiFi main panel has an “Auto Arm / Disarm” feature, which can be used to set a weekly schedule for the system to arm and disarm itself. Here are some pictures showing how you can add one or more entries to create your weekly schedule. In the mobile app, navigate to “Man-
agement -> Panel Settings” and then select “Auto Arm/Dis­arm.”
Tap on “Auto Arm/Disarm” Tap on any empty slot.
Enter the settings as desired. When done, press the back arrow
and then press “Save” to conrm.
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Now the system will arm itself
every weekday at 7:30am.
Aer adding another event, the
system will now disarm itself
every weekday at 4:30pm.
If an event is set to “Disable,” then no action will take place at those times.
Disable
If an event is set to “Auto Arm,” then the system will arm itself in Away Armed mode at those times.
Auto Arm
If an event is set to “Auto Home,” then the system will arm itself in Home Armed mode at those times.
Auto Home
If an event is set to “Auto Disarm,” then the system will disarm itself at those times.
Auto Disarm
To clear out the Auto Arm / Disarm schedule entirely, press “Delete All.”
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Delays - Entry & Exit Delay
e S1 GSM WiFi main panel has two delays that can be congured, called the Entry Delay and the Exit Delay. You can navigate to “Management -> Panel Settings” and then tap on “Delay.”
Exit Delay
e Exit Delay will not take eect when you arm the S1 system using the mobile app or the remote key fobs. But, if you arm the system by pressing the Central Button on the S1 main panel, then you will be given some time to leave the building before the alarm is armed. You can adjust that time from 0 to 180 seconds.
Entry Delay
e Entry Delay is disabled on each sensor by default, but you can enable the Entry Delay for each sensor individually. is can be done in the Sensors menu of the My Fortress app.
To adjust he amount of time for the Entry Delay, you can do that on this screen.
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Aer setting the time for the Exit Delay and the Entry De­lay, remember to save your changes when you back out of this screen to return to the Homepage / Dashboard.
Arm / Disarm SMS
e Arm / Disarm SMS feature, when enabled, can send you an SMS text message whenever the system is armed or disarmed remotely. (You would not receive a text message if you arm or disarm at the panel itself, however.)
Navigate to “Management -> Panel Settings” and select Arm/Disarm SMS” to change these settings. You can tog­gle each option on or o, and then save your changes when you press the Back button in the top le corner.
(Active SIM card required)
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Power / Battery Notices
Your S1 GSM WiFi system has the ability to notify you (us­ing a couple dierent methods) when the power goes o or comes back on, and when the batteries in the accessories and/or the main panel are getting low.
Navigate to “Management -> Panel Settings” and select Power Battery Notices” to change these settings. You can toggle each option on or o, and then save your chang­es when you press the Back button in the top le corner. (Note: for iOS, the Save button is in the top right corner.)
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Siren Time & Ring Count
In the “Siren & Ring” menu, you can control various op­tions in the system, which we’ll talk about below. Navi­gate to “Management -> Panel Settings” and select “Siren & Ring” to change these settings.
SOS Siren
e SOS Siren toggle option will determine whether your sirens sound when the SOS alarm is activated (either by pressing the SOS button in the app, or pressing and hold­ing the central button on the panel).
Siren Time
e Siren Time setting will adjust how long the internal wired siren will sound for when the alarm is triggered.
GSM Ring
If you have a SIM card installed and you place an inbound call to the SIM card’s phone number, this setting will de­termine how many rings the S1 main panel will wait before answering.
PSTN Ring
If you have a land line phone connected, this setting will determine how many rings the S1 main panel will wait be­fore answering inbound calls on that land line.
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Volume Settings
Navigate to “Management -> Panel Settings” and then tap on “Volume Settings” to change the settings on this screen.
Voice Volume
e Voice Volume (0-7) controls the volume of the voice and other sound eects (except the alarm) that come from the main panel.
Alarm Volume
e Alarm Volume can be set to 0 (o) or 1 (on) in the S1 main panel. is will control the built-in siren inside the main panel itself. Some wireless sirens have their own adjustable volumes.
Keytone
e Keytone toggle option will control whether or not you hear a beep or a tone when pressing various button on the S1 main panel.
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Disconnecting from WiFi
To disconnect the S03 WiFI main panel from the current WiFi signal that it is connected to, follow the connection steps again, but when you’re prompted to enter your WiFi password on the My Fortress mobile app, use a password that you know is incorrect.
e panel will attempt to connect, and then it will time out and remain disconnected.
You can conrm that it is disconnected by attempting an action in the mobile app and seeing if you receive an error message in response.
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Working With Accessories
e S1 GSM WiFi main panel can be programmed with up to 100 accessories (150-foot range). Each sensor can be named in the mobile app, and given its own settings, such as a Chime, Delay, and more. Further information these settings and how to change them can be found on page 36,
Settings for Sensors.
Remote Key Fobs
Wireless Sensors / Detectors
Secondary RFID Keypad
Wireless Sirens
Smart Outlets
Wired Accessories
New systems have been pre-programmed by our technicians, so the accessories should already work with the main panel.
Accessories that you add later will need to be programmed with the main panel before they will work.
Programming Accessories to the Main Panel
ere are two ways to program an accessory to the S1 GSM WiFi system. e rst way is to use the main panel itself. e second way is to use the “My Fortress” mobile app. e next several pages will go over programming acces­sories using the rst method, the main panel. Pages 39-40 will provide instruction on using the “My Fortress” mobile app to program accessories.
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Remote Key Fobs
e Remote Key Fobs can be used to control the system from up to 150 feet away from the main panel. You can arm the system from outside the house as you leave in the morning, and disarm the system before open­ing the door when you come home.
e remote’s four buttons allow you to arm the system (in either mode), disarm the system, or trigger the alarm im­mediately.
Programming a Remote Key Fob
1. Press and hold the Set button until the panel says, “Please trigger remote control,” and the light begins to ash red. At this point, release the Set button.
2. Press any button on the Remote Key Fob. e panel will say, “Remote control added successfully.”
3. Press and release the Power button once to exit listen­ing mode.
To program an accessory to the main panel, set the panel into a listening mode, and then trigger the accessory so that it will send a signal to the main panel to be saved in mem­ory.
Note: Whenever programming an accessory, you should make sure that other accessories do not accidentally trigger.
For example, while programming a new door sensor, you may rst want to turn o any motion detectors that would pick up your motion.
Programming Accessories using the Main Panel
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Wireless Sensors / Detectors
All Sensors (door/window contact sensors, motion de­tectors, panic buttons, gas leak detectors, etc.) are pro­grammed using the same steps. First, put the panel into listening mode, then trigger the Sensor in order to send a signal to the main panel. Specics on triggering dier­ent types of sensors can be found on page 38, Triggering
Accessories.
Programming a Wireless Sensor
1. Press and hold the Set button until the panel says, “Please trigger remote control,” and the light begins to ash red. At this point, release the Set button.
2. Press and release the Set button once; the panel will say, “Please trigger sensor,” and the light will ash green.
3. Trigger the accessory. e panel will say, “[Type of
accessory] sensor added successfully.”
4. Press and release the Power button once to exit listen­ing mode.
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Wireless Sensors / Detectors (cont.)
Fortress Security Store oers a variety of dierent wireless sensors and detectors that can be used with your S1 GSM WiFi. When adding an accessory to the system, it will be added into a numbered Zone.
If you are using the main panel to program a sensor, it will automatically be added to the rst empty Zone available (for example, if you have sensors in Zones 01-06, the new sensor will be added to Zone 07). If you are using the
mobile app to program a sensor, you will be able to choose a Zone for your sensor before programming it.
Zones can hold multiple dierent accessories, each with their own settings. Accessories can also be moved between Zones as needed.
When the alarm is triggered, the system will report the
Zone number that was triggered, as well as the name of the accessory that triggered the alarm. (For example: “Zone 01,
Smoke Alarm.”) Grouping your accessories into Zones will make it easy to tell where an alarm has been triggered for systems with multiple accessories.
Since new systems are pre-programmed by Fortress tech­nicians, some Zones will already be created and one or more accessories will be added into those Zones.
Grouping Accessories in Zones
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Moving an Accessory to a Different Zone
Tap on ‘Management’ on the app’s
home screen.
Select the sensor you would like to move.
Tap on ‘Sensors,’ then tap ‘Sensors’ on the
resulting page as well.
Tap on ‘Zone.’
Enter the Zone number you would
like to move the sensor into.
Make sure to save when nished.
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Settings for Sensors
Each sensor will have its own settings that can be adjusted individually.
Name Assign a custom name for the sensor
Type is Type label tells a 3rd-party monitoring company how to respond to the alarm
Mode e mode controls how and when this sensor would trigger the alarm. (See next page)
Zone Change the Zone number where the sensor is located.
Siren Choose whether this sensor will cause the sirens to sound or not (silent alarm).
Chime - ideal for small businesses If Chime is enabled and the system is disarmed, the panel will play a chime sound when this sensor is trig­gered.
Delay
If the delay is not set to zero, then the system will wait before the alarm is triggered (Entry Delay). is gives you time to go to the main panel and disarm the sys­tem before the alarm is triggered.
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Sensor Modes
ere are four Modes which you can choose from for how sensors will behave.
Normal In this mode, if the alarm is Away Armed or Home Armed, then the sensor will trigger the alarm. (Entry
Delay still applies.)
If the system is Disarmed, then the sensor will do nothing.
Disabled In Home - ideal for motion detectors In this mode, if the alarm is Away Armed, then the sensor will trigger the alarm. (Entry Delay still ap­plies.)
If the system is Home Armed or Disarmed, then the sensor will do nothing.
Emergency - ideal for smoke alarms, etc. In this mode, the sensor will trigger the alarm in any state even if the system is Disarmed. (Entry Delay still applies.)
Disabled
In this mode, the sensor will do nothing even if the system is armed.
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Triggering Accessories
Part of the programming process involves triggering the sensor to send a signal to the main panel. Dierent sensors can be triggered in dierent ways.
Door Sensor Begin with the magnet and sensor next to each other, then separate the magnet from the sensor.
Motion Detector
Wave in front of the motion detector. If it’s turned o, you can also turn on the power switch to trigger it.
Smoke Alarm
Press the Smoke Alarm’s test button.
Water Level Sensor
Move the oat with your nger to trigger the sensor.
Glass Break Sensor
Firmly tap on the plastic casing with your nger to trigger the sensor.
(etc.)
In most cases, to trigger the sensor for programming you can do whatever is needed to mimic an alarm event, and that will cause the sensor to be triggered. For accessories not listed here, you can refer to the documentation for that sensor for instructions. You can also contact Fortress Cus­tomer Support with any questions!
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Programming Accessories using the Mobile App
If your sensors or remote key fobs have QR codes print­ed on them, then they can be programmed using the “My Fortress” mobile app. Once your main panel is connected to wi (see page 15, Connecting to WiFi), you can follow the steps below to program a sensor using the app.
Tap on ‘Management’ on the app’s home screen.
Select ‘Sensors,’ then select ‘Sensors’ on the re-
sulting screen as well.
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Press the + button to add a new
sensor.
Scroll down to ‘Code,’ and press
the QR code icon.
Scan the sensor’s QR code. For best
results, make sure you are in a well-lit
environment.
Name your sensor.
Tap ‘Save.’ For Android, press the
back arrow in the top le corner to
generate the save option. Your sensor
is now programmed!
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Secondary RFID Keypad
If you have an RFID Keypad with your system, you can use that to arm and disarm the system as well. Additionally, you can swipe the RFID Key Tags in front of the Keypad to disarm the system.
e Secondary RFID Keypad also comes with
2 additional Key Tags.
Changing the RFID Keypad’s Passwords
e RFID Keypad has two passwords which are separate from the passwords in your Main Panel.
Default Admin Password (change settings): 123456 Default User Password (disarm system): 1234
Note: e User Password does not need to match the Main Panel’s password for the Keypad to work correctly.
To change the Admin Password, enter the following on the Keypad:
[Current 6-Digit Admin Password] # 8 [New 6-Digit Admin Password] #
To change the User Password:
[Current 6-Digit Admin Password] # 7 [New 4-Digit User Password] #
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Programming the Keypad to the Main Panel
e main panel considers the RFID Keypad to be the same as a Remote Key Fob, so when programming the Keypad to the Main Panel, it will be added the same way as Re­mote Key Fobs.
Using the RFID Keypad
Press any key to wake up the RFID Keypad.
To send an Arm command to the main panel: [4-Digit User Password], then the Arm button (either the Lock icon for Away, or the House icon for Home).
To send a Disarm command to the main panel: [4-Digit User Password], then the Disarm button (or swipe an RFID Key Tag in front of the Keypad.)
1. Press and hold the Set button until the panel says, “Please trigger remote control,” and the light begins to ash red. At this point, release the Set button.
2. To trigger the Keypad, enter the Keypad’s Current 6-Digit Admin Password, then press the SOS button. e panel will say, “Remote control added successful-
l y.”
3. Press and release the Power button once to exit listen­ing mode.
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Wireless Sirens
e S1 system works with one or more wireless sirens that can be placed anywhere within range of the panel (150 feet). Like the other accessories, sirens that come with your new system are pre-programmed by our technicians so they should be working right out of the box.
If you purchase additional sirens at a later date, you can easily add them to your system by following the steps in this section.
Programming a Wireless Siren to the Main Panel
RFID Key Tags
RFID Key Tags are ideal for sharing with house guests, cleaning sta, security personnel, or anyone who needs temporary access to your system.
If someone has an RFID Key Tag, they don’t need access to the mobile app, or the main panel, in order to disarm the system. If an RFID Key Tag is lost or stolen, you can easily de-program that Key Tag so that it won’t work with your system anymore. e Key Tags cannot be used to arm the system.
First, plug in and/or turn on the wireless siren. It’s also a good idea to turn o and/or unplug any other sirens while adding a new siren.
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en, set the siren into programming mode. e steps for doing that depend on which type of siren you’re adding. See the following pages for instructions on setting your si­ren into programming mode.
Once the siren is in programming mode, press the central button on the main panel to send a signal to the siren. e siren should chirp in response.
To nish programming the siren, unplug it and/or turn it o for at least 10 seconds.
Your siren is now programmed. You can plug in the siren anywhere within range of the main panel, and test it when you’re ready by triggering the alarm to conrm the siren will sound.
Setting Wireless Sirens into Programming Mode
Each of the wireless sirens compatible with the S1 GSM WiFi system can be set into “programming mode” as part of the process to add it to your system. Here are the details for each type of wireless siren that we oer now.
(see next pages)
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Round Plug-In Strobe Siren
Press and hold the white programming
button on the back (not pictured)
Small Indoor Plug-In Siren
Press the black programming
button on the side.
Indoor / Outdoor Strobe Siren
Press and hold the black pro-
graming button on the back,
just below the power switch.
Solar Siren
Press and hold the volume but­ton. ere are 2 indentations in the white plastic on the back for
a nger / thumb. e Volume
Button is the upper one of these
spots.
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Black Outdoor Siren
Disconnect and reconnect the pow­er 3 times in a row, quickly. On the
third time, leave it plugged in.
Note: For the Black Outdoor Siren, if you wait too long in between plugging it in and unplugging it during this process, the siren will time out. If the siren does time out, you’ll hear 2 short beeps aer a pause. In that case, start over with unplugging it and plugging it in again.
When you plug it in on the third time (and leave it plugged in), you’ll hear a dierent series of beeps with a higher tone. is lets you know it was successful.
Especially for the black siren, we highly recommend check­ing out the helpful programming videos available on our web site!
https://www.fortresssecuritystore.com/videogallery
To de-program the Black Outdoor Siren, plug it in and un­plug it 5 times in a row.
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Smart Outlets
If you have one or more Smart Outlets with your system, these can be plugged into a regular outlet in the wall, and controlled remotely. at way, you can turn appliances on or o from anywhere. You can also dene a weekly sched­ule for a Smart Outlet to turn on or o automatically.
Programming a Wireless Siren to the Main Panel
Any outlets that came with your new system originally are pre-programmed by our technicians. You can plug them in and start using them right away. If you add additional out­lets later, you can program them using the “My Fortress” mobile app by following these steps.
First, plug in the Smart Outlet into a wall outlet for pow­er. Initially, you’ll see a red light to indicate that the Smart Outlet is turned o.
Red light = Smart Outlet is OFF. Blue light = Smart Outlet is ON.
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Next, open the “My Fortress” mobile app and complete the following steps (instructions continue on pages 48-49).
Tap on the new Outlet once it has
been created to give it a name.
For iPhones, tap the ‘Save’ button
in the top-right corner. For An-
droids, tap the back arrow in the
top-le corner to generate the save
option. Once you have saved, the
panel will verbally announce, “Out-
let added successfully.”
Select ‘Management’ from the
home screen of the app.
Tap on ‘Outlets.’
Tap the + button to create a
new Outlet
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Select the new Outlet from the Outlets list. When
the above page appears, tap the ‘ON/OFF’ toggle
to turn the new Outlet o. e panel will verbally
announce, “O.”
Next, press and hold the button on the Smart Outlet. e red light will turn o.
In the mobile app, tap the ‘ON/OFF’ toggle to turn the new Outlet on. e light on the Smart Outlet will ash, and the
panel will announce, “On.”
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To nish, press and release the button on the Smart Out­let. e light on the Outlet will turn red.
Now your Outlet is now programmed! You can perform a test by toggling the Outlet on or o from the mobile app. e light on the Outlet will turn blue when it is on, and red when it is o.
De-Programming a Smart Outlet
You can de-program a Smart Outlet by following these steps:
1. Plug in the Smart Outlet to power.
2. Press and hold the button on the Smart Outlet. The red light will turn off.
3. Press and hold the button on the Smart Outlet again for about 10 seconds. The red light will flash faster and faster, and then you’ll see a solid blue light.
4. Unplug the Smart Outlet from the power.
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Technical Specifications
is section contains technical specications for the S6 Titan main panel. For technical information regarding the
accessories, you can refer to the documentation for that accessory. We also have details available on our web site.
https://www.fortresssecuritystore.com/
DC Input: DC 5V
Standby Current: <25mA
Alarm Current: <500mA
RF Frequency: 433MHz
WiFi capability: 802.11a/b/g/n, 2.4GHz ONLY (No support for 5GHz WiFI signals)
3G/GSM Frequencies: 850/1900MHz @UTMS 850/900/1800/1900MHz @GSM
PSTN / Land Line: US / EU / CN Standard
Internal Backup Battery: 800MA/3.7V Li-polymer Built-In Siren Volume: 110 dB
Accessory Compatibility: PT2262 (Oscillation resistance 1.5M - 4.7M) EV1527 (Oscillation resistance 150K - 470K)
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Troubleshooting
If you experience any diculties with the system, you can contact Fortress Customer Support for assistance.
Power Cycling the Main Panel
If the system begins behaving unexpectedly, or stops work­ing as usual, one possible solution is to power cycle the main panel.
1. Unplug the power cable.
2. Press and hold the Power button until the light on the panel turns o.
3. Wait for 30-60 seconds.
4. Press and hold the Power button until the light turns on.
5. Plug in the power cable.
In some cases, if the main panel’s internal battery was not fully charged, you may need to let the panel charge for 1-2 hours aer the power cycle, then test the system again.
https://www.fortresssecuritystore.com/faq
https://www.fortresssecuritystore.com/contacts
support@fortresssecuritystore.com
+1 (206) 981-5371
We also have some general troubleshooting tips you can try if your system is experiencing any problems.
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Checking Placement of Sensors
If one or more sensors is not working consistently or cor­rectly, or if you are receiving frequent false alarms, you may need to check the placement of the sensors to make sure they are oriented correctly for best performance.
Separate door sensors from metallic door or window frames with spacers (1/2” or more)
Door sensors and magnets should be no farther apart than 1/2” when the door or window is closed.
Motion detectors should not be placed where they can detect motion from outdoors.
Smoke alarms should be placed on or near the ceiling.
Gas leak detectors should be placed on or near the floor.
e batteries in the wireless accessories will typically last 8-12 months, depending on usage. We recommend regular- ly testing your system every 1-2 months. If an accessory is beginning to fail, replace the battery and test it again.
Changing Accessory Batteries
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Performing a Factory Reset
Some rare issues may be resolved by performing a factory reset in the main panel, then reprogramming the system and testing again. To perform a factory reset:
1. Press and release the Power button. e light will turn blue and begin to ash.
2. Press and hold the WiFi button until the panel ver­bally announces, “System restored successfully!”
Your system has now been reset.
Performing a factory reset will delete all programming. is includes all contact numbers, entry delays, and sen­sors! For this reason, we recommend contacting Customer Support before performing a factory reset. All program-
ming will be cleared and all settings will be reverted to the defaults.
Our Customer Support team can be reached by email, phone, or live chat. For contact information, please refer to page 2 of this manual: Support Resources!
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Space For Notes
is space intentionally le blank.
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