Fortinet FortiSwitch FortiSwitch-5003 System Manual

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ETH

MANAGEMENT

System Guide

FortiSwitch-5003

RS232ZRE0ZRE1

SYSTEM

CONSOLE

ZRE

1514

1312

1110

9876543210

OKCLK

INTEXT

FLT

HOT SWAP

ZRE

RESET

FLT

LED MODE

A detailed guide to the features and capabilities of the FortiSwitch-5003 System. This FortiSwitch-5003 System Guide describes FortiSwitch-5003 hardware feature s, how to install the FortiSwitch-5003 module in a

FortiGate-5000 series chassis, and contains troubleshooting information to help you diagnose and fix problems. The most recent versions of this and all FortiGate-5000 series documents are available from the FortiGate-5000

page of the Fortinet Technical Documentation web site (http://docs.forticare.com).

Visit http://support.fortinet.com to register your FortiSwitch-5003 system. By registering you can receive product

updates, technical support, and FortiGuard services.

FortiSwitch-5003 System Guide

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www.fortinet.com

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Warnings and cautions

Only trained and qualified personnel should be allowed to install or maintain FortiGate-5000 series equipment. Read and comply with all warnings, cautions and notices in this document.

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According

to the Instructions.

Caution: You should be aware of the following cautions and warnings before installing FortiGate-5000 series

hardware

• Turning off all power switches may not turn off all power to the FortiGate-5000 series equipment. Except where noted, disconnect the FortiGate-5000 series equipment from all power sources, telecommunications links and networks before installing, or removing FortiGate-5000 series components, or performing other maintenance tasks. Failure to do this can result in personal injury or equipment damage. Some circuitry in the Fort iGa te-5000 series equipment may continue to operate even though all power switches are off.

• An easily accessible disconnect device, such as a circuit breaker, should be incorporated into the data center wiring that connects power to the FortiGate-5000 series equipment.

• Install FortiGate-5000 series chassis at the lower positions of a rack to avoid making the rack top-heavy and unstable.

• Do not insert metal objects or tools into open chassis slots.

• Electrostatic discharge (ESD) can damage FortiGate-5000 series equipment. Only perform the procedures described in this document from an ESD workstation. If no such station is available, you can provide some ESD protection by wearing an anti-static wrist or ankle strap and attaching it to an ESD connector or to a metal part of a FortiGate chassis.

• Some FortiGate-5000 series components may overlo ad your supply circuit and imp act your over current protection and supply wiring. Refer to nameplate ratings to address this concern.

• Make sure all FortiGate-5000 series components have reliable grounding. Fortinet recommends direct connections to the branch circuit.

• If you install a FortiGate-5000 series component in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Make sure the operating ambient temperature does not exceed the manufacturer's maximum rated ambient temperature.

• Installing FortiGate-5000 series equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.

• This equipment is for installation only in a Restricted Access Location (dedicated equipment room, service closet or the like), in accordance with the National Electrical Code.

• Per the National Electrical Code, sizing of a Listed circuit breaker or branch circuit fuse and the supply conductors to the equipment is based on the marked inpu t current rating. A p roduct with a marked input current rating of 25 A is required to be placed on a 40 A branch circuit. The supply conductors will also be sized according to the input current rating and also derated for the maximum rated operating ambient temperature, Tma, of the equipment.

• FortiGate-5000 series equipment shall be installed and connected to an electrical supply source in accordance with the applicable codes and re gu la tio ns for the location in which it is installed. Particular attention shall be paid to use of correct wire type and size to comply with the applicable codes and regulations for the installation / location. Connection of the supply wiring to the terminal block on the equipment may be accomplished using Listed wire compression lugs, for example, Pressure Terminal Connector made by Ideal Industries Inc. or equivalent which is suitable for A WG 10. Par ticular attenti on shall be given to use of the appropriate compre ss ion too l spe cifie d by the compression lug manufacturer, if one is specified.

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Contents

Warnings and cautions..................................................................................... 2

FortiSwitch-5003 module .................................................. 5

Front panel LEDs and connectors................................................................... 5

LEDs ............................................................................................................. 6

About the ZRE network activity LEDs ........................................................... 7

Connectors.................................................................................................... 8

Base backplane communications.................................................................... 8

Hardware installation....................................................... 11

Inserting a FortiSwitch-5003 module into a chassis .................................... 11

Removing a FortiSwitch-5003 module from a chassis................................. 14

Troubleshooting .............................................................................................. 15

FortiSwitch-5003 does not startup .............................................................. 15

For more information....................................................... 17

Fortinet documentation................................................................................... 17

Fortinet Tools and Documentation CD........................................................ 17

Fortinet Knowledge Center ........................................................................ 17

Comments on Fortinet technical documentation ................................ ........ 17

Customer service and technical support...................................................... 17

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Contents

FortiSwitch-5003 System Guide

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FortiSwitch-5003 module Front panel LEDs and connectors

FortiSwitch-5003 module

The FortiSwitch-5003 module provides base backplane interface switching for the FortiGate-5140 chassis and the FortiGate-5050 chassis. You can use this switching for data communication or HA heartbeat communication between the base backplane interfaces of FortiGate-5000 series modules installed in slots 3 and up in these chassis. FortiSwitch-5003 modules can be used for base backplane communication in a single chassis or between multiple chassis.

Install FortiSwitch-5003 modules in chassis slots 1 and 2. A FortiSwitch-5003 module in slot 1 provides communications on base backplane interface 1. A FortiSwitch-5003 module in slot 2 provides communications on base backplane interface 2.

If your configuration includes only one FortiSwitch-5003 module you can install it in slot 1 or slot 2 and configure the FortiGate-5000 modules installed in the chassis to use the correct base backplane interface.

The FortiSwitch-5003 module includes the following features:

• A total of 16 10/100/1000Base-T gigabit ethernet interfaces:

• 13 backplane 10/100/1000Base-T gigabit interfaces for base backplane switching between FortiGate-5000 series modules installed in the same chassis as the FortiSwitch-5003

• Three front panel 10/100/1000Base-T gigabit in terfaces (ZRE0, ZRE1, ZRE2) for base backplane switching between two or more FortiGate-5000 series chassis

• One 100Base-TX out of band management ethernet interface (ETH0)

• RJ-45 RS-232 serial console connection (CONSOLE)

• Mounting hardware

• LED status indicators

Front panel LEDs and connectors

From the FortiSwitch-5003 font panel you can view the st atus of the modu le LEDs to verify that the module is functioning normally. You can also connect the FortiSwitch-5003 module in one chassis to a FortiSwitch-5003 module in another chassis through the front panel ethernet connect i on s. Th e fron t panel also includes and out of band management ethernet interface and the RJ-45 console port for connecting to the FortiSwitch-5003 CLI.

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Front panel LEDs and connectors FortiSwitch-5003 module

Figure 1: FortiSwitch-5003 front panel

Power LED

Management

100Base-TX

Ethernet

ETH

MANAGEMENT

CONSOLE

RJ-45

Serial

RS232ZRE0ZRE1ZRE2

SYSTEM

CONSOLE

ZRE Network Activity LEDs (ZRE 0 to 15)

9876543210

1514

1312

1110

LED Mode Switch

Reset

Switch

OKCLK

INTEXT

FLT

HOT SWAP

ZRE

RESET

LED MODE

FLT

LEDs

Mounting

Knot

Extraction

Lever

Out of

Service LED

ZRE0 ZRE1 ZRE2

base backplane interfaces

10/100/1000Base-T

Ethernet

Hot

Swap

LED

Extraction

Lever

Table 1 lists and describes the FortiSwitch-500 3 mo d ule front panel LEDs.

Table 1: FortiSwitch-5003 module front panel LEDs and switches

LED State Description

Off Normal operation. Red Out of service. The LED turns on if the FortiSwitch-5003

Green The FortiSwitch-5003 module is powered on and operating

Y ellow Caution status. Caution status is indicated by the fault condition

Off The module is not connected to power.

System Off Normal operation. E0, E1 ZRE 0-15

Yellow or Green

Green Link/Activity mode: Blinking to indicate network traffic on this

(ZRE network activity LEDs, LED

Yellow Link/Activity mode: The interface is disabled and cannot

Mode switch changes

Off Link/Activity mode: No link.

mode) LED Mode

switch

Change the ZRE network activity LED display mode. Normally the ZRE network activity LEDs operate in Link/Activity mode. In this mode the LEDs flash green to indicate a link and to indicate network traffic.

Press this button to switch the ZRE LEDs to Link/Speed mode. In Link/Speed mode the ZRE LEDs use a solid color to indicate a link. The color of the LED indicates the speed of the link.

CLK Flashing

Green

OK Green Initialization completed successfully.

module fails. The LED may also flash briefly when the module is powering on.

normally.

of the CLOCK, OK or INT FLT LEDs.

Link status of out of band management interfaces (no t used ).

interface. Table 2 on page 7 lists the ZRE LEDs and the interface that each represents.

Link/Speed mode: 100 Mbps connection.

forward packets. (not used) Link/Speed mode: 1000 Mbps connection.

Link/Speed mode: 10 Mbps connection.

Initialization completed successfully.

Mounting

Knot

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FortiSwitch-5003 module Front panel LEDs and connectors

Table 1: FortiSwitch-5003 module front panel LEDs and switches (Continued)

LED State Description EXT FLT Off Normal operation.

Yellow Cannot establish a link to a configured interface or another

INT FLT Off Normal operation.

Yellow Failure of internal tests. Indicates a hardware or software

Hot Swap Blue Indicates the FortiSwitch-5003 module is ready to be hot

Reset switch

Press and hold Reset for three seconds to restart the FortiSwitch-5003 module.

connection problem external to the FortiSwitch-5003 module. This LED may indicate issues that do not affect normal operation.

problem with the FortiSwitch-5003 module.

swapped. During a hot swap, the LED is on. The LED turns off when the FortiSwitch-5003 module is correctly installed.

About the ZRE network activity LEDs

The ZRE network activity LEDs show links and network activity for the interfaces and connections listed in Table 2.

Figure 2: FortiSwitch-5003 ZRE network activ i ty LEDs

1514

1312

1110

ZRE

Table 2: ZRE network activity LEDs FortiSwitch-5003 interfaces and connections

ZRE network activity LED

0 ZRE0 front panel interface. 1 ZRE1 front panel interface. 2 ZRE2 front panel interface. 3 to 14 Base backplane connection to FortiGate-5000 series modules in chassis

15 Base backplane link. Indicates that the FortiSwitch-5003 module can

Interface or connection

slots 3 to 14.

connect to the base backplane interface.

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Base backplane communications FortiSwitch-5003 module

Connectors

Table 3 lists and describes the FortiSwitch-5 00 3 fr on t panel conne cto rs .

Table 3: FortiSwitch-5003 connectors

Connector Type Speed Protocol Description ETH0 RJ-45 100Base-T Ethernet Front panel out of band management

CONSOLE RJ-45 9600 bps RS-232

ZRE0, ZRE1, ZRE2

RJ-45 10/100/1000

Base-T

serial Ethernet Redundant connections to another

interface. A second out of band management interface, ETH1, connects to the shelf managers. Neither of the out of band management interfaces are used.

Serial connection to the command line interface.

FortiSwitch-5003 module in an different FortiGate-5140 or FortiGate-5050 chassis. Use these interfaces for base backpl a ne interface connections between FortiGate-5000 series chassis.

Base backplane communications

This section provides a brief introduction to using FortiSwitch-5003 modules for base backplane communication. See the FortiGate-5000 Base Backplane

Communication Guide for more information about base backplane

communication. FortiSwitch-5003 modules installed in a FortiGate-5140 or FortiGate-5050 chassis

in slot 1 or slot 2 provide base backplane switching for all of the FortiGate-5000 series modules installed in chassis slots 3 and above. Base backplane switching can be used for HA heartbeat communication and for data communication between FortiGate-5000 series modules.

The FortiGate-5000 series modules can all be installed in the same chassis, or you can use the FortiSwitch-5003 front panel ZRE interfaces for base backplane communication among multiple FortiGate-5140 and FortiGate-5050 chassis. The communication can be among a collection of the same chassis (for example, multiple FortiGate-5050 chassis) or among a mixture of FortiGate-5140 and FortiGate-5050 chassis. In most cases you would connect the same base backplane interfaces together, but you can also use the FortiSwitch-5003 front panel ZRE interfaces for connections between base backplane interface 1 and base backplane interface 2. Again these connections can be within the same chassis or among multiple chassis.

A FortiSwitch-5003 module in slot 1 provides communications on base backplane interface 1. The FortiGate-5001SX and the FortiGate-5001FA2 modules communicate with base backplane interface 1 using the interface named port9. The FortiGate-5005FA2 module communicates with base backplane interface 1 using the interface named base1.

A FortiSwitch-5003 module in slot 2 provides communications on base backplane interface 2. The FortiGate-5001SX and the FortiGate-5001FA2 modules communicate with base backplane interface 2 using the interface named port10. The FortiGate-5005FA2 module communicates with base backplane interface 2 using the interface named base2.

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FortiSwitch-5003 module Base backplane communications

In a single chassis, more than one cluster can use the same base backplane interface for HA heartbeat communication. To separate heartbeat communication for multiple clusters on the same base backplane interface, configure a different HA group name and password for each cluster.

In a single chassis, you can also use the same base backplane interface for data and HA heartbeat communication. If you are operating multiple clusters and multiple data paths on the same base backplane interface you may experience some bandwidth limitations. To increase the amount of bandwidth available you can add a second FortiSwitch-5003 module and use both backplane interfaces for HA heartbeat and data communication.

If you have two FortiSwitch-5003 modules and two backplane interfaces available you can balance the traffic between the base backplan e int er fa ces by how you configure your FortiGate-5000 module data interfaces and HA heartbeat interfaces. For example, if you have two busy FortiGate-5001SX clusters you might configure one cluster to use port9 for HA heartbeat traffic and the other to use port10. If you have a number of data paths that use the same base backplane interfaces you can change the configuration to distribute traffic between both base backplane interfaces.

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Base backplane communications FortiSwitch-5003 module

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Hardware installation Inserting a FortiSwitch-5003 module into a chassis

Hardware installation

Before use, the FortiSwitch-5003 module must be correctly inserted into slot 1 or slot 2 in a FortiGate-5140 or FortiGate-5050 chassis.

This chapter describes:

• Inserting a FortiSwitch-5003 module into a chassis

• Removing a FortiSwitch-5003 module from a chassis

• Troubleshooting

Inserting a FortiSwitch-5003 module into a chassis

The following procedure describes how to correctly use the FortiSwitch-5003 mounting components shown in Figure 3 to insert a FortiSwitch-5003 module into slot 1 or slot 2 of a FortiGate-5140 or FortiGate-5050 chassis.

The FortiSwitch-5003 module left extraction lever contacts to a hidden power switch. The module must be fully installed in a chassis slot and this extraction lever must be closed and locked for the FortiSwitch-500 3 module to receive power and operate normally. If the FortiSwitch-5003 module is not receiving power, the Hot Swap LED glows blue and all other LEDs remain off.

It is important to carefully seat the FortiSwitch-5003 module all the way into the chassis, to not use too much force on the extraction levers, and to make sure that the extraction levers are properly locke d an d en g ag ed with the hid d en pow er switch. Only then will the FortiSwitch-5003 module power-on and start up correctly.

Figure 3: FortiSwitch-5003 module mounting components

Alignment Pin

Mounting

Knot

Closed

Extraction

Lever

Alignment Pin

Mounting

Knot

Extraction

Lever

Open

Switch

Contact

Power

Switch

FortiSwitch-5003 modules are hot swappable. The procedure for inserting the FortiSwitch-5003 module into a FortiGate-5000 series chassis slot is the same whether or not the FortiGate-5000 series chassis is powered on or not.

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Inserting a FortiSwitch-5003 module into a chassis Hardware installation

To insert a FortiSwitch-5003 module into a FortiGate-5000 series chassis

Caution: Do not carry the FortiSwitch-5003 module by holding the extraction levers. When

inserting or removing the FortiSwitch-5003 module from a chassis slot, handle the module

by the front panel. The extraction levers are designed for positioning and locking the FortiSwitch-5003 module into a slot in a chassis only and should not be used for handling the module. If the extraction levers become bent or damaged the FortiSwitch-5003 module may not align correctly in the chassis slot and the left extraction lever may not activate the power switch.

To complete this procedure, you need:

• A FortiSwitch-5003 module

• A FortiGate-5000 series chassis with an empty slot

• An electrostatic discharge (ESD) preventive wrist or ankle strap with connection cord

Caution: FortiGate-5000 series and FortiSwitch-5000 series modules must be protected from static discharge and physical shock. Only handle or work with FortiGate-5000 series

and FortiSwitch-5000 series modules at a static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive wrist or ankle strap when handling FortiGate-5000 series or FortiSwitch-5000 series modules.

1 Attach the ESD wrist or ankle strap to you r wr ist or ankle and to an ESD socket or

to a bare metal surface on the chassis or frame.

2 Open the left and right extraction levers to their fully open positions.

Alignment

Mounting

Knot

Extraction

Lever

Open

Alignment Pin

Mounting

Knot

Extraction

Lever

Fully Open

3 Insert the FortiSwitch-5003 module into the empty slot in the chassis. 4 Carefully guide the module into the chassis using the rails in the slot.

Insert the module by applying moderate force to the front faceplate (not the extraction levers) to slide the module into the slot. The module should glide smoothly into the chassis. If you encounter any resistance while sliding the module in, the module could be aligned incorrectly. Pull the module back out and try inserting it again.

5 Slide the module in until the alignment pins are inserted half way into their socket s

in the chassis. If the chassis is powered on the Hot Swap LED lights up and turns blue.

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Hardware installation Inserting a FortiSwitch-5003 module into a chassis

6 Turn both extraction levers to their fully-closed positions.

The extraction levers should hook into the sides of the chassis slot. Closing the extraction levers draws the FortiSwitch-5003 module into place in the chassis slot and into contact with the chassis backplane. The FortiSwitch-5003 front panel should be in contact with the chassis front panel.

Alignment

Mounting

Knot

Extraction

Lever

Alignment

Mounting

Knot

Extraction

Lever

Fully Closed

If the chassis is powered on, as the module slides into place the Hot Swap LED starts flashing blue.

7 Fully tighten the left and right mounting knots to lock the For tiSwitch-5003 module

into position in the chassis slot. .

Mounting

Knot

Tighten

If the chassis is powered on the FortiSwitch-5003 LEDs go th ro ug h a power up cycle. After a few minutes, if the module is operating correctly the front panel LEDs are lit as described in Table 4.

Table 4: FortiSwitch-5003 normal operating LEDs

LED State

Off

Green

ZRE 15 Yellow Other ZRE

May be blinking green if FortiGate-5000 modules are installed.

LEDs

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Removing a FortiSwitch-5003 module from a chassis Hardware installation

Removing a FortiSwitch-5003 module from a chassis

The following procedure describes how to correctly use the FortiSwitch-5003 mounting components shown in Figure 3 to remove a FortiSwitch-5003 module from a FortiGate-5000 series chassis slot.

To remove a FortiSwitch-5003 module from a FortiGate-5000 series chassis

FortiSwitch-5003 modules are hot swappable. The procedure for removing the FortiSwitch-5003 module from a FortiGate-5000 series chassis slot is the same whether or not the FortiGate-5000 series chassis is powered on or not.

Caution: Do not carry the FortiSwitch-5003 module by holding the extraction levers. When inserting or removing the FortiSwitch-5003 module from a chassis slot, handle the module

To complete this procedure, you need:

• A FortiGate-5000 series chassis with a FortiSwitch-5003 module installed in it

• An electrostatic discharge (ESD) preventive wrist or ankle strap with connection cord

1 Attach the ESD wrist or ankle strap to you r wr ist or ankle and to an ESD socket or

to a bare metal surface on the chassis or frame.

2 Disconnect all cables from the FortiSwitch-5003 unit, including all network cables

and console cables.

3 Fully loosen the mounting knots on the lef t and right sides of the FortiSwitch- 5003

front panel.

Mounting

Knot

Loosen

4 Open the left and right extraction levers to their fully open positions.

Opening the extraction levers slides the module a short distance out of the slot, disconnecting the module from the chassis backplane.

The Hot Swap LED turns blue. All other LEDs turn off.

Alignment

Mounting

Knot

Extraction

Lever

14 01-30000-0384-20070201

Open

Alignment Pin

Mounting

Knot

Extraction

Lever

Fully Open

FortiSwitch-5003 System Guide

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Hardware installation Troubleshooting

5 Pull the module about half way out.

All LEDs turn off.

6 Turn both extraction levers to their fully-closed positions.

7 Carefully slide the module completely out of the slot.

Troubleshooting

FortiSwitch-5003 does not startup

Alignment

Mounting

Knot

Extraction

Lever

Alignment

Mounting

Knot

Extraction

Lever

Fully Closed

This section describes the following troubleshooting topics:

• FortiSwitch-5003 does not startup

Positioning of FortiSwitch-5003 extraction levers may prevent a FortiSwitch-5003 module for starting up correctly.

All chassis: left extraction lever not contacting power switch

The left extraction lever activates the FortiSwitch-5003 module power switch.

Figure 4: Location of FortiSwitch-5003 power switch

Alignment

Mounting

Knot

Left Extraction

Lever

Switch

Contact

Power

Switch

If the left extraction lever is damaged or positioned incorrectly the FortiSwitch-5003 module does not receive power and will not start up. Make sure the left extraction lever is correctly aligned, fully inserted and locked. Sometimes you may have to make small adjustments to the extraction lever to achieve contact with the switch.

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T roubleshooting Hardware installation

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For more information Fortinet documentation

For more information

Support for your Fortinet product is availab le as onlin e he lp fr om within the web-based manager, from the Tools and Documentation CD included with the product, on the Fortinet Technical Documentation web site, from the Fortinet Knowledge Center web site, as well as from Fortinet Technical Support.

Fortinet documentation

The most up-to-date publications and previous releases of Fortinet product documentation are available from the Fortinet Technical Documentation web site at http://docs.forticare.com. FortiGate-5000 series documentation is located in its own section of the site at http://docs.forticare.com/fgt5k.html.

Fortinet Tools and Documentation CD

All Fortinet documentation is available from th e Fortinet Tools and Documentation CD shipped with your Fortinet product. The documents on this CD are current for your product at shipping time. For the latest versions of all Fortinet documentation see the Fortinet Technical Documentation web site at http://docs.forticare.com.

Fortinet Knowledge Center

Additional Fortinet technical documentation is available from the Fortinet Knowledge Center. The knowledge center contains troubleshooting and how-to articles, FAQs, technical notes, and more. Visit the Fortinet Knowledge Center at

http://kc.forticare.com.

Comments on Fortinet technical documentation

Please send information about any errors or omissions in this document, or any Fortinet technical documentation, to techdoc@fortinet.com.

Customer service and technical support

Fortinet Technical Support provides services designed to make sure that your Fortinet systems install quickly, configure easily, and operate reliably in your network.

Please visit the Fortinet Technical Support web site at http://support.fortinet.com to learn about the technical support services that Fortinet provides.

Register your Fortinet product to receive Fortinet customer services such as product updates and technical support. You must also register your product for FortiGuard services such as FortiGuard Antivirus and Intrusion Prevention updates and for FortiGuard Web Filtering and AntiSpam.

To register, enter your contact information and the serial numbers of the Fortinet products that you or your organization have purchased. You can register multiple Fortinet products in a single session without re-entering your contact information.

FortiSwitch-5003 System Guide 01-30000-0384-20070201 17

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© Copyright 2007 Fortinet, Inc. All rights reserved. No part of this publication including text, examples, diagrams or illustrations may be reproduced, transmitted, or translated in any form or by any means, electronic, mechanical, manual, optical or otherwise, for any purpose, without prior written permission of Fortinet, Inc.

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Regulatory compliance

FCC Class A Part 15 CSA/CUS

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FortiSwitch-5003 System Guide

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