Fortinet FortiFone FON-C71 User Manual
FortiFone™ User Guide
for FON-C71
FortiFone™ User Guide for FON-C71
Revision 1
June 18, 2018
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Contents
Introduction....................................................................................................... 1
Phone features......................................................................................................... 1
FON-C71 base unit .................................................................................................. 1
Display layout........................................................................................................... 3
LED Indication.......................................................................................................... 4
Installation......................................................................................................... 5
Connecting the network and power ........................................................................ 5
Connecting a USB flash drive.................................................................................. 6
Setting up the Phone........................................................................................ 7
Power over Ethernet .......................................................................................... 5
To connect the PoE...................................................................................... 5
Power adapter (optional).................................................................................... 6
To connect the power adapter..................................................................... 6
For use as an internal extension ........................................................................ 7
For use as an external extension ....................................................................... 7
Personalizing your Phone................................................................................ 8
How to navigate through menus.............................................................................. 8
Entering values with the dial pad and softkeys ....................................................... 8
Configuration Overview ................................................................................... 9
Status....................................................................................................................... 9
Features ................................................................................................................... 9
Auto redial.......................................................................................................... 9
History setting.................................................................................................. 10
Diagnostics ...................................................................................................... 10
Settings.................................................................................................................. 10
Basic settings................................................................................................... 10
Language ................................................................................................... 10
Time & date ................................................................................................ 10
Display ....................................................................................................... 12
Sound......................................................................................................... 12
Change PIN................................................................................................ 13
Phone lock ................................................................................................. 13
Bluetooth.................................................................................................... 15
Activating/deactivating Bluetooth on the FON-C71............................. 15
Paring a mobile phone with the FON-C71 ........................................... 15
Making/receiving a mobile call on the FON-C71 via Bluetooth ........... 15
Contents Page iii FortiFone User Guide
Using the FON-C71 as a Bluetooth speaker........................................ 15
Making the FON-C71 discoverable via Bluetooth................................ 16
Editing device information.................................................................... 16
Disconnecting a Bluetooth device ....................................................... 16
Wi-Fi........................................................................................................... 16
Activating the Wi-Fi mode.................................................................... 16
Connecting to the wireless network..................................................... 17
Viewing the wireless network information............................................ 18
Managing the saved wireless networks ............................................... 18
Disconnecting from the wireless network ............................................ 19
Advanced settings ........................................................................................... 19
Account...................................................................................................... 19
Network...................................................................................................... 19
VLAN .................................................................................................... 20
Web server ........................................................................................... 20
802.1X .................................................................................................. 21
VPN ...................................................................................................... 21
LLDP..................................................................................................... 22
CDP ...................................................................................................... 23
NAT ...................................................................................................... 23
Change password ...................................................................................... 23
Auto provision ............................................................................................ 24
Set AES key ............................................................................................... 24
Reset to factory settings ............................................................................ 24
FWD International....................................................................................... 24
Messages............................................................................................................... 25
Voicemail.......................................................................................................... 25
History.................................................................................................................... 25
Adding to contacts........................................................................................... 25
Deleting (single or all entries) ........................................................................... 25
Directory ................................................................................................................ 26
Adding a contact.............................................................................................. 26
Editing a contact .............................................................................................. 26
Deleting a contact ............................................................................................ 26
Searching a contact ......................................................................................... 26
USB Recording ...................................................................................................... 27
Conference recording ...................................................................................... 28
Idle recording ................................................................................................... 28
Recorded files playback .................................................................................. 29
Contents Page iv FortiFone User Guide
Using your Phone ........................................................................................... 30
Receiving a call ...................................................................................................... 30
Placing a call.......................................................................................................... 30
Ending a call .......................................................................................................... 31
Hold ....................................................................................................................... 31
Mute....................................................................................................................... 31
Attendant transfer .................................................................................................. 31
Blind transfer.......................................................................................................... 31
Conference calls .................................................................................................... 31
Call waiting ............................................................................................................ 32
DND ....................................................................................................................... 32
Voicemail................................................................................................................ 32
Troubleshooting ............................................................................................. 33
Information............................................................................................................. 33
Troubleshooting guide ..................................................................................... 33
Warranty .......................................................................................................... 34
Contents Page v FortiFone User Guide
Introduction
This user guide includes information about configuring and using your FON-C71 IP conference
phone.
Phone features
• 3.1" pixel graphic display
• Full duplex speakerphone
• Three microphone array
• PoE support eliminates the need for a power adapter
• Connect mobile phone via Bluetooth for conference call
FON-C71 base unit
Introduction Page 1 FortiFone User Guide
Item Description
1 Three Internal Microphones Provides 20-foot (6-meter) pickup range.
2
Mute Key
Toggles mute feature.
3 Speaker Provides ringer and hands-free (speakerphone) audio output.
4 LCD Screen
Shows information about calls, messages, softkeys, time, date and
other relevant data.
5 Softkeys For various context-sensitive features. See table below.
6
7 Keypad
8
9
10
11
12
On-hook Key
Volume + Key
Volume - Key
Off-hook Key
Bluetooth Key
OK Key
Ends a call or returns to the idle screen.
Provides the digits, letters, and special characters in
context-sensitive applications.
Increases the volume of the speaker and ringer.
Decreases the volume of the speaker and ringer.
Initiates a call.
Opens the Bluetooth settings.
Confirms actions or answers incoming calls.
13
14
Up Navigation Key
Down Navigation Key
15 Security Slot
16 Ethernet Port
17 Power DC 12V/1A Connect the power adapter if necessary.
18 USB 2.0 Port
Introduction Page 2 FortiFone User Guide
Scrolls through the displayed information upwards. Views call
history list when the phone is idle.
Scrolls through the displayed information downwards. Views the
directory list when the phone is idle.
Allows you to connect a universal security cable to your phone so
you can lock down your phone. The phone will not be removed after
locked.
Allows you to connect the FON-C71 to your network. The Ethernet
port also uses Power over Ethernet (PoE).
Allows you to connect an optional USB flash drive to your phone so
you can record and play back calls.
Softkey Function
History Displays a list of previous calls.
Directory Displays a list of saved contacts.
DND Toggles Do Not Disturb on and off.
Menu Brings up the Settings menu.
Display layout
The FON-C71 top line of the screen will display the extension name and number. The following
status icons will also appear on the display:
Icon Description
Network is available
Registered successfully
Registering / Not registered
Hands-free speakerphone mode
Voicemail
Auto Answer
Do Not Disturb
Call hold
Call mute
Ringer volume is 0
Keypad lock
Alphanumeric input mode
Numeric input mode
Multilingual lowercase letters input mode
Multilingual uppercase letters input mode
Multilingual uppercase and lowercase letters input mode
Call forward / Forwarded calls
Missed called
Received calls
Introduction Page 3 FortiFone User Guide
Icon Description
LED indication
The Mute keys can indicate various call states via LED.
Placed calls
Call and Conference recording
Idle recordings
USB flash drive is detected
USB flash drive is detecting
Bluetooth enabled
Bluetooth enabled mobile device paired and connected
WiFi enabled
High Definition Voice
LED Status Description
Solid red The phone is initializing or the call is muted
Flashing red The phone is ringing
Solid green The phone is on a call
Flashing green The call is held
Off The phone is in an idle state
Introduction Page 4 FortiFone User Guide
Installation
Connecting the network and power
There are two options for powering the phone:
1. Power over Ethernet (PoE)
2. Power adapter (Optional)
Power over Ethernet
The FON-C71 can obtain network access as well as be powered through a Power over Ethernet
(PoE) switch/hub.
To connect the PoE
Connect an Ethernet cable between the Internet port on the phone and an available port on the
PoE enabled switch/hub.
Installation Page 5 FortiFone User Guide
Power adapter (optional)
To connect the power adapter
1. Connect the the power adapter to the DC12V/1A port on the phone and the other end of the
power adapter into an electrical power outlet.
2. Connect an Ethernet cable between the Internet port on the phone and the one on the wall
or switch/hub device port.
Connecting a USB flash drive
You can connect a USB flash drive to record and play back calls. Insert a USB flash drive into
the USB port on the phone.
Installation Page 6 FortiFone User Guide
Setting up the Phone
For use as an internal extension
The phone supports plug and play installation and will automatically download its configuration
from the FortiVoice system. The phone will display the extension number and name when it has
registered.
Once configured within the FortiVoice system, reboot the phone to download its configuration
and register to the system.
The following icons will be displayed on the LCD screen of the phone to indicate the registration
status:
For use as an external extension
1. Tap the Menu softkey.
2. Select Settings > Advanced Settings. Tap OK.
3. Enter 23646 as the Password. Tap OK.
4. Select Auto Provision. Tap OK.
5. Enter the IP address or FQDN of the FortiVoice system in the URL field. Tap the Save
softkey.
6. A window will appear asking to provision the phone. Tap the OK softkey to provision.
Setting up the Phone Page 7 FortiFone User Guide
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