Fortinet FortiFone FON-350i, FortiFone FON-360i Quick Start Manual
FortiFone™ QuickStart Guide
for FON-350i/360i
FortiFone™ QuickStart Guide for FON-350i/360i
August 20, 2015
Copyright © 2015 Fortinet, Inc. All rights reserved. Fortinet
®
, FortiGate®,
FortiCare
®
and FortiGuard®, and certain other marks are registered
trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and other
Fortinet names herein may also be registered and/or common law
trademarks of Fortinet. All other product or company names may be
trademarks of their respective owners. Performance and other metrics
contained herein were attained in internal lab tests under ideal
conditions, and actual performance and other results may vary. Network
variables, different network environments and other conditions may
affect performance results. Nothing herein represents any binding
commitment by Fortinet, and Fortinet disclaims all warranties, whether
express or implied, except to the extent Fortinet enters a binding written
contract, signed by Fortinet's General Counsel, with a purchaser that
expressly warrants that the identified product will perform according to
certain expressly-identified performance metrics and, in such event,
only the specific performance metrics expressly identified in such
binding written contract shall be binding on Fortinet. For absolute clarity,
any such warranty will be limited to performance in the same ideal
conditions as in Fortinet's internal lab tests. In no event does Fortinet
make any commitment related to future deliverables, features or
development, and circumstances may change such that any
forward-looking statements herein are not accurate. Fortinet disclaims
in full any covenants, representations, and guarantees pursuant hereto,
whether express or implied. Fortinet reserves the right to change,
modify, transfer, or otherwise revise this publication without notice, and
the most current version of the publication shall be applicable.
FortiVoice fortivoice.com
Technical Documentation docs.fortinet.com
Knowledge Base kb.fortinet.com
Customer Service & Support support.fortinet.com
Training Services training.fortinet.com
FortiGuard fortiguard.com
Document Feedback techdocs@fortinet.com
Contents i FortiFone™ QuickStart Guide
Contents
Introduction........................................................................... 1
Phone Features......................................................................... 1
Requirements............................................................................ 1
About this Guide ....................................................................... 2
Flexible Key States ................................................................... 3
Display Layout .......................................................................... 4
Installation............................................................................. 5
Connecting the Phone .............................................................. 5
Attaching the Stand .................................................................. 6
Wall Mounting........................................................................... 7
Provisioning the Phone............................................................. 8
For internal use ................................................................... 8
For external use .................................................................. 8
Advanced Configuration ..................................................... 9
Using your Phone with FortiVoice..................................... 10
Accessing an Outside Line ..................................................... 10
Accessing Features ................................................................ 10
Voicemail ................................................................................ 12
Updating the Firmware ........................................................... 12
Troubleshooting.................................................................. 13
Regulatory and Safety Notices.......................................... 14
Radio Frequency Emissions ................................................... 14
FCC Compliance Statement ............................................. 14
Canadian Compliance Statement..................................... 14
European Union Declarations of Conformity .................... 15
Product Safety Instructions .................................................... 15
E-911 and use with Multi-Line Telephone Systems ............... 15
Privacy .................................................................................... 15
Warranty .............................................................................. 16
Introduction 1 FortiFone™ QuickStart Guide
Introduction
Phone Features
• A 3.0” x 1.5” LCD display
• 6 flexible keys with LEDs
• Up to 6 line appearance options with LEDs
• Message waiting with indicator lamp and tone
• Full duplex speakerphone
• Intercom paging
• Built-in two-port, 10/100 Ethernet switch. Lets you share a connection
with your computer.
• Inline PoE support eliminates the need for power adapters.
Requirements
• FortiVoice™ phone system
• Ethernet or fast Ethernet network for connection
• Power source
For Ethernet networks that supply in-line power:
• The network devices must conform to IEEE 802.3af
specifications for PoE (Power over Ethernet)
For Ethernet networks that do not supply power to the phone:
• Use only the power supply designed for the region you intend to
use the product. This adapter is rated with an output of 48v DC
at 0.3 A and a positive tip.
Introduction 2 FortiFone™ QuickStart Guide
About this Guide
This guide describes how to set up your phone with a brief overview of
features. For detailed instructions on using the phone, download the user
guide from http://docs.fortinet.com.
Figure 1: FON-350i/360i front
Item Function
Softkeys — softkeys change function based on the state of
the phone.
Flexible keys — multi-colored LED keys that can be assigned
to engage and monitor lines, extensions or queues. They can
also be programmed as function and speed dial keys. Keys 1
and 2 are reserved for primary and secondary line appearance
for the extension. Keys 3–8 are programmable.
DND — toggle do not disturb on and off.
Headset — toggle the headset on and off-hook.
Volume control — adjust ring, headset, handset, and speaker
volume.
Introduction 3 FortiFone™ QuickStart Guide
Flexible Key States
Flexible keys assigned for line, extension or queue appearances will
monitor the status of those resources.
Configuration/transfer — transfer a call. When the phone is not
in use, this button accesses the Configuration menu.
Hold/retrieve — place or retrieve a call on hold.
Mute — mute and unmute the microphone during calls.
Speakerphone — engage the speakerphone and hang up after
the call.
Item Function
Status LED Color LED Pattern
Incoming call Green Flashing approximately once
every 1/2 second
Line in use on this phone Green On solid
Call on hold at extension Green Flashing approximately once
every second
Line/extension/queue
ringing
Green Flashing approximately once
every 1/2 second
Line/extension/queue
in use
Red On solid
Line/extension/queue
on hold
Red Flashing approximately once
every second
Extension/line not
registered
Red/yellow Alternating red and yellow
Do not disturb (DND)
enabled
Yellow On solid
Loading...