diagrams or illustrations may be reproduced, transmitted, or translated in any form or by any means,
electronic, mechanical, manual, optical or otherwise, for any purpose, without prior written permission of
Fortinet, Inc.
Trademarks
Dynamic Threat Prevention System (DTPS), APSecure, FortiASIC, FortiBIOS, FortiBridge, FortiClient,
FortiGate®, FortiGate Unified Threat Management System, FortiGuard®, FortiGuard-Antispam,
FortiGuard-Antivirus, FortiGuard-Intrusion, FortiGuard-Web, FortiLog, FortiAnalyzer, FortiManager,
Fortinet®, FortiOS, FortiPartner, FortiProtect, FortiReporter, FortiResponse, FortiShield, FortiVoIP, and
FortiWiFi are trademarks of Fortinet, Inc. in the United States and/or other countries. The names of actual
companies and products mentioned herein may be the trademarks of their respective owners.
Regulatory compliance
FCC Class A/Class B Part 15 CSA/CUS
Caution: Risk of explosion if battery is replaced by incorrect type.
Dispose of used batteries according to instructions
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Contents
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Introduction Registering your Fortinet product
Introduction
Welcome and thank you for selecting Fortinet products for your network protection.
FortiAnalyzer units are network appliances that provide integrated log collection and
reporting tools. Reports analyze logs for email, FTP, web browsing, security events, and
other network activity to help identify security issues and reduce network misuse and
abuse.
In addition to logging and reporting, FortiAnalyzer units also have several major features
that augment or enable certain FortiGate unit functionalities, such as DLP archiving and
quarantining, and improve your ability to stay informed about the state of your network.
This chapter contains the following topics:
•Registering your Fortinet product
•Customer service and technical support
•Fortinet documentation
•Conventions
Registering your Fortinet product
Before you begin, take a moment to register your Fortinet product at the Fortinet Technical
Support web site, https://support.fortinet.com.
Many Fortinet customer services, such as firmware updates, technical support, and
FortiGuard Antivirus and other FortiGuard services, require product registration.
For more information, see the Fortinet Knowledge Base article Registration Frequently
Asked Questions.
Customer service and technical support
Fortinet Technical Support provides services designed to make sure that your Fortinet
products install quickly, configure easily, and operate reliably in your network.
To learn about the technical support services that Fortinet provides, visit the Fortinet
Technical Support web site at https://support.fortinet.com.
You can dramatically improve the time that it takes to resolve your technical support ticket
by providing your configuration file, a network diagram, and other specific information. For
a list of required information, see the Fortinet Knowledge Base article Fortinet Technical
Support Requirements.
Fortinet documentation
The Fortinet Technical Documentation web site, http://docs.fortinet.com, provides the
most up-to-date versions of Fortinet publications, as well as additional technical
documentation such as technical notes.
In addition to the Fortinet Technical Documentation web site, you can find Fortinet
technical documentation on the Fortinet Tools and Documentation CD, and on the Fortinet
Knowledge Center.
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ConventionsIntroduction
Fortinet Tools and Documentation CD
Many Fortinet publications are available on the Fortinet Tools and Documentation CD
shipped with your Fortinet product. The documents on this CD are current at shipping
time. For current versions of Fortinet documentation, visit the Fortinet Technical
Documentation web site, http://docs.fortinet.com.
Fortinet Knowledge Base
The Fortinet Knowledge Base provides additional Fortinet technical documentation, such
as troubleshooting and how-to-articles, examples, FAQs, technical notes, and more. Visit
the Fortinet Knowledge Base at http://kb.fortinet.com.
Comments on Fortinet technical documentation
Please send information about any errors or omissions in this or any Fortinet technical
document to techdoc@fortinet.com.
Conventions
Fortinet technical documentation uses the conventions described below.
IP addresses
To avoid publication of public IP addresses that belong to Fortinet or any other
organization, the IP addresses used in Fortinet technical documentation are fictional and
follow the documentation guidelines specific to Fortinet. The addresses used are from the
private IP address ranges defined in RFC 1918: Address Allocation for Private Internets,
available at http://ietf.org/rfc/rfc1918.txt?number-1918.
CLI constraints
CLI constraints, such as <address_ipv4>, indicate which data types or string patterns
are acceptable input for a given parameter or variable value. CLI constraint conventions
are described in the CLI Reference document for each product.
Notes, Tips and Cautions
Fortinet technical documentation uses the following guidance and styles for notes, tips
and cautions.
Tip: Highlights useful additional information, often tailored to your workplace activity.
Note: Also presents useful information, but usually focused on an alternative, optional
method, such as a shortcut, to perform a step.
Caution: Warns you about commands or procedures that could have unexpected or
undesirable results including loss of data or damage to equipment.
Typographical conventions
Fortinet documentation uses the following typographical conventions:
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Introduction Conventions
Table 1: Typographical conventions in Fortinet technical documentation
ConventionExample
Button, menu, text box,
field, or check box label
CLI inputconfig system dns
CLI outputFGT-602803030703 # get system settings
EmphasisHTTP connections are not secure and can be intercepted by
File content<HTML><HEAD><TITLE>Firewall
HyperlinkVisit the Fortinet Technical Support web site,
Keyboard entryType a name for the remote VPN peer or client, such as
NavigationGo to VPN > IPSEC > Auto Key (IKE).
PublicationFor details, see the
From Minimum log level, select Notification.
set primary <address_ipv4>
end
comments : (null)
opmode : nat
a third party.
Authentication</TITLE></HEAD>
<BODY><H4>You must authenticate to use this
service.</H4>
https://support.fortinet.com.
Central_Office_1.
FortiAnalyzer Rack and Hardware
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ConventionsIntroduction
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Rack Installation Instructions
1
2
Rack Installation Instructions
The FortiAnalyzer-2000B comes with a sliding rail kit. Use the instructions below to install
the rails.
Caution: Only trained service technicians are authorized to remove the system cover and
access any of the components inside the system. Before you begin, review the safety
instructions that came with the system.
Note: The illustrations in this document are not intended to represent a specific server.
To install the sliding rail kit
1 Locate the components for installing the rail kit assembly:
•Two sliding rail assemblies (1)
•Two Velcro straps (2)
Figure 1: Rail kit contents
2 In square-hole racks, do the following:
•Position the left and right rail end pieces of the rail module labeled FRONT facing
inward and orient each end piece to seat in the square holes on the front side of the
vertical rack flanges (3).
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Figure 2: Installing and removing the rails (square-hole racks)
3
6
5
4
Rack Installation Instructions
•Align each end piece to seat the pegs in the bottom hole of the first U and the top
hole of the second U (4).
•Engage the back end of the rail until it fully seats on the vertical rack flange and the
second “tooth” on the latch locks in place. Repeat these steps to position and seat
the front end piece on the vertical flange (5).
•To remove the rails, pull on the latch release button on the end piece midpoint and
unseat each rail (6).
3 In round-hole racks, do the following:
•Position the left and right rail end pieces of the rail module labeled FRONT facing
inward and orient each end piece to seat in the round holes on the front side of the
vertical rack flanges (7).
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