FortiFone™ User Guide for FON-H35
Revision 1
April 30, 2018
Copyright© 2018 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and
FortiGuard®, and certain other marks are registered trademarks of Fortinet, Inc., in the U.S. and
other jurisdictions, and other Fortinet names herein may also be registered and/or common law
trademarks of Fortinet. All other product or company names may be trademarks of their
respective owners. Performance and other metrics contained herein were attained in internal
lab tests under ideal conditions, and actual performance and other results may vary. Network
variables, different network environments and other conditions may affect performance results.
Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all
warranties, whether express or implied, except to the extent Fortinet enters a binding written
contract, signed by Fortinet's General Counsel, with a purchaser that expressly warrants that
the identified product will perform according to certain expressly-identified performance metrics
and, in such event, only the specific performance metrics expressly identified in such binding
written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be
limited to performance in the same ideal conditions as in Fortinet's internal lab tests. In no event
does Fortinet make any commitment related to future deliverables, features or development,
and circumstances may change such that any forward-looking statements herein are not
accurate. Fortinet disclaims in full any covenants, representations, and guarantees pursuant
hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or
otherwise revise this publication without notice, and the most current version of the publication
shall be applicable.
FortiVoice fortivoice.com
Technical Documentation docs.fortinet.com
Knowledge Base kb.fortinet.com
Customer Service & Support support.fortinet.com
Training Services training.fortinet.com
FortiGuard fortiguard.com
Document Feedback techdocs@fortinet.com
Contents
Introduction....................................................................................................... 1
Phone features......................................................................................................... 1
Display layout........................................................................................................... 2
Programmable keys ................................................................................................. 2
Installation......................................................................................................... 3
Connecting the phone ............................................................................................. 3
Setting up the phone ............................................................................................... 3
Using your Phone ............................................................................................. 4
Receiving a call ........................................................................................................ 4
Placing a call............................................................................................................ 4
Ending a call ............................................................................................................ 4
Redial ....................................................................................................................... 4
Hold ......................................................................................................................... 4
Mute......................................................................................................................... 5
Transfer.................................................................................................................... 5
Voicemail.................................................................................................................. 5
Adding a Custom Background Image ............................................................ 6
Adding Custom Text to the Screen................................................................. 7
Troubleshooting ............................................................................................... 8
Troubleshooting guide ............................................................................................. 8
Warranty ............................................................................................................ 9
Contents Page iii FortiFone User Guide
Introduction
This user guide includes information about configuring and using your FON-H35 IP phone.
Phone features
• Dedicated feature keys
• 6 programmable keys
Button Function
Hold — places and retrieves calls on hold.
Transfer — transfers calls to another extension or outside line.
Redial — places a call to the last number dialed.
Voicemail — accesses voicemail and voicemail greetings.
Mute — toggles the microphone on and off.
Speakerphone— toggles the speaker on and off.
Introduction Page 1 FortiFone User Guide