Fortinet FON-D71 User Manual
FortiFone™ User Guide
for FON-D71
FortiFone™ User Guide for FON-D71
Revision 1
October 31, 2018
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Contents
Introduction....................................................................................................... 1
Phone features......................................................................................................... 1
Physical buttons and LEDs...................................................................................... 2
Display layout........................................................................................................... 4
Onscreen softkeys ................................................................................................... 5
Installation......................................................................................................... 6
Attaching the stand.................................................................................................. 6
Wall mounting the base station ............................................................................... 6
Wall mounting the handset charger cradle.............................................................. 6
Connecting the base station ................................................................................... 7
Handset information ................................................................................................ 7
Battery information .................................................................................................. 7
For maintenance ................................................................................................ 7
Battery capacity ................................................................................................. 7
Battery maintenance .......................................................................................... 7
Installing the battery........................................................................................... 8
Charging the handset .............................................................................................. 8
Setting up the Phone........................................................................................ 9
For use as an internal extension .............................................................................. 9
For use as an external extension ............................................................................. 9
Registering a handset .............................................................................................. 9
Personalizing your Phone.............................................................................. 10
Entering values with the dial pad and softkeys ..................................................... 10
Configuration overview .......................................................................................... 10
Status............................................................................................................... 11
Voicemail.......................................................................................................... 11
Call features ..................................................................................................... 11
Do not disturb ............................................................................................ 11
Call waiting................................................................................................. 11
Outgoing access code ............................................................................... 11
Anonymous call rejection........................................................................... 11
Anonymous call.......................................................................................... 11
Directory........................................................................................................... 12
Settings ............................................................................................................ 12
Date & time................................................................................................. 12
Audio .......................................................................................................... 12
Display ....................................................................................................... 13
Contents Page iii FortiFone User Guide
Shortcut ..................................................................................................... 14
Language ................................................................................................... 14
Registration ................................................................................................ 14
Telephony................................................................................................... 15
System settings.......................................................................................... 16
Handset name ............................................................................................ 19
Upgrade firmware ...................................................................................... 19
History.............................................................................................................. 19
Using your Phone ........................................................................................... 21
Receiving a call ...................................................................................................... 21
Placing a call.......................................................................................................... 21
Ending a call .......................................................................................................... 22
Redial ..................................................................................................................... 22
Hold ....................................................................................................................... 22
Mute....................................................................................................................... 22
Attended transfer ................................................................................................... 22
Blind transfer.......................................................................................................... 22
3-party conference ................................................................................................ 23
Call waiting ............................................................................................................ 23
DND ....................................................................................................................... 23
Voicemail................................................................................................................ 23
Troubleshooting ............................................................................................. 24
Troubleshooting guide ........................................................................................... 24
Warranty .......................................................................................................... 25
Contents Page iv FortiFone User Guide
Introduction
This user guide includes information about configuring and using your FON-D71-B and
FON-D71-H IP phone.
Phone features
• Up to 8 concurrent calls
• Up to 8 handsets
• PoE support for the base station eliminates the need for a power adapter
FON-D71-B base station FON-D71-H handset
Charging cradle
Introduction Page 1 FortiFone User Guide
Physical buttons and LEDs
Item Description
1 Paging key • Locates a misplaced handset.
• Toggles the registration mode.
• Resets base to factory settings.
2 Registration LED Indicates the mode of the base station:
• Fast flashing green — paging mode.
• Slow flashing green — registration mode.
• Solid green — at least one handset is registered to the base.
3 Network status LED Indicates the network status:
• Slow flashing green — network is unavailable.
• Solid green — network is available.
• Off — base station is powered off.
4 Power indicator LED Indicates the power status of the base station:
• Slow flashing green — firmware is updating.
• Solid green — base station is powered on.
• Off — base station is powered off.
Introduction Page 2 FortiFone User Guide
Item Description
1 Earpiece Outputs audio during call.
2 Power indicator LED Indicates call status, message status and charging status.
• Fast flashing red — receiving an incoming call.
• Slow flashing red — new voicemail or missed call.
• Solid red — battery charging.
• Off — handset is idle or powered off.
3 LCD screen Displays information about calls, messages, softkeys, time, date
and other relevant data.
4 Softkeys Softkey functions vary and will be displayed on the LCD screen.
5 Voicemail key Press to access voicemail.
6 Speakerphone key Press to activate the speakerphone.
7 Navigation keys Up — opens the Call history.
Down — accesses the Status menu.
Left — turns volume/ringer down.
Right — turns volume/ringer up.
Also used to navigate through menu items.
8 OK button Confirms actions or enters the menu.
Introduction Page 3 FortiFone User Guide
Item Description
9 On-hook/power key • Ends a call or cancels an action in the menu.
• Rejects an incoming call.
• Long press on idle screen to turn handset off.
• Press to turn handset on.
• Long press on any screen to return to the idle screen.
• Press on any screen to return to previous screen.
10 Off-hook key • Answers an incoming call.
• Places a call that has been dialed.
• Enters the redial calls list.
11 Keypad Used to dial phone numbers and enter settings on handset.
12 Transfer key Transfers a call to another party.
13 Mute key Toggles mute on or off.
14 Microphone Picks up audio during calls.
15 Speaker Provides hands-free (speakerphone) audio.
16 3.5 mm earphone jack Connect a standard 3.5mm earphone to receive audio.
Display layout
The phone has a 2.4'' 240x320 resolution color screen. Displayed above the softkeys are
common interactive functions.
The top and bottom lines display Status information. Below is a list of the Status icons you will
see.
Icons Descriptions
Signal reception to base from weak to strong
No signal reception to base
Eco mode is enabled
Battery charge level from 20% to 100%
Battery requires charging
Do Not Disturb enabled
Missed call
New voicemail
Introduction Page 4 FortiFone User Guide
Icons Descriptions
Onscreen softkeys
Earpiece mode enabled
Earphone mode enabled
Speaker mode enabled
Silent mode enabled
Call on hold
Mute enabled
Handset ID number
Softkey Function
History Displays a list of placed, received and missed calls.
Directory Displays a list of contacts saved on the handset and gives access to the
directory stored on the FortiVoice.
Introduction Page 5 FortiFone User Guide
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