Fortinet FON-870I User Manual
FortiFone™ User Guide
for FON-870i
FortiFone™ User Guide for FON-870i
Revision 1
January 13, 2014
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registered trademarks of Fortinet, Inc., and other Fortinet names herein may also be trademarks of
Fortinet. All other product or company names may be trademarks of their respective owners.
Performance metrics contained herein were attained in internal lab tests under ideal conditions,
and performance may vary. Network variables, different network environments and other
conditions may affect performance results. Nothing herein represents any binding commitment by
Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent
Fortinet enters a binding written contract, signed by Fortinet’s General Counsel, with a purchaser
that expressly warrants that the identified product will perform according to the performance
metrics herein. For absolute clarity, any such warranty will be limited to performance in the same
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and the most current version of the publication shall be applicable.
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Contents
Introduction....................................................................................................... 1
Phone features......................................................................................................... 1
Codecs and protocols ............................................................................................. 1
Requirements........................................................................................................... 1
Phone views............................................................................................................. 2
Display layout .......................................................................................................... 3
Installation......................................................................................................... 4
Installing the base station ........................................................................................ 4
Installing the handset charger.................................................................................. 5
Installing the batteries.............................................................................................. 6
Registering the handsets ......................................................................................... 6
Deregistering a handset from a base....................................................................... 6
Configuring the handset .................................................................................. 7
Typing text ............................................................................................................... 7
Inserting a symbol.............................................................................................. 7
Changing the input mode .................................................................................. 7
Changing the audio settings .................................................................................... 7
The Settings menu................................................................................................... 8
Time and date .................................................................................................... 8
Language ........................................................................................................... 8
Indicator Light .................................................................................................... 8
Power save ........................................................................................................ 8
Automatic keylock.............................................................................................. 8
Line .................................................................................................................... 9
Reset settings .................................................................................................... 9
Status................................................................................................................. 9
Enabling auto answer mode .............................................................................. 9
Silent charging ................................................................................................... 9
Do not disturb (DND).......................................................................................... 9
Hide number ...................................................................................................... 9
Idle screen saver ................................................................................................ 9
Alarms .................................................................................................................... 10
Alarm................................................................................................................ 10
Recurrent alarm ............................................................................................... 10
Snooze time ..................................................................................................... 10
Functional keys ...................................................................................................... 10
Calling .............................................................................................................. 10
Adding a functional key ................................................................................... 11
Contents Page iii FortiFone User Guide
Editing a functional key.................................................................................... 11
Deleting functional keys................................................................................... 11
Associating a functional key with a speed dial ................................................ 11
Using the phone.............................................................................................. 12
Using the speakerphone........................................................................................ 12
Adjusting the handset volume ............................................................................... 12
Locking and unlocking the keypad........................................................................ 12
Activating silent mode ........................................................................................... 12
Receiving a call ...................................................................................................... 12
Placing a call.......................................................................................................... 12
Placing a call on hold............................................................................................. 13
Screened call transfer ............................................................................................ 13
Blind call transfer ................................................................................................... 13
Three-party conference ......................................................................................... 13
Call waiting ............................................................................................................ 13
Dialing using a speed dial number......................................................................... 14
Do Not Disturb (DND)............................................................................................. 14
Muting a call........................................................................................................... 14
Accessing your voicemail ...................................................................................... 14
Call logs ................................................................................................................. 14
Viewing numbers in the call log ....................................................................... 14
Contacts ................................................................................................................ 15
Adding a contact.............................................................................................. 15
Choosing a contact.......................................................................................... 15
Deleting a contact............................................................................................ 15
Editing a contact .............................................................................................. 16
Changing the ring tone for a contact ............................................................... 16
Specifying a speed dial number for a contact ....................................................... 16
Adding a call log number to an existing contact ................................................... 16
Using your phone with FortiVoice................................................................. 17
Access an outside line ........................................................................................... 17
Accessing features ................................................................................................ 17
Voicemail................................................................................................................ 18
Updating the Firmware .......................................................................................... 18
Troubleshooting ............................................................................................. 19
Limited warranty............................................................................................. 21
Contents Page iv FortiFone User Guide
Introduction
Phone features
• 15 handsets per base
• Call log and contacts
• Indoor range up to 150 feet (50 m)
• Outdoor range up to 1000 feet (300 m)
• Talk time up to 18 hours. Standby up to 200 hours
Codecs and protocols
• G.711 (A-law & µ-law) and G.729a
• SIP (Session Initiation Protocol)
• ToS (Type of Service)
• DiffServ (Differentiated Services tagging)
• IP sound quality: GIPS NetEQTM
Requirements
• FortiVoice™ phone system
• Ethernet or fast Ethernet network for connection
• Power source:
a. Base station — requires a PoE (Power over Ethernet) switch that conforms to IEEE
802.3af specifications for PoE
b. Handset charger — use only the power supply shipped with the product. This adapter is
rated with an output of 5.5V at 600 mA.
Introduction Page 1 FortiFone User Guide
Phone views
Figure 1: Handset — front view
Softkeys
Speaker button
Answer Call button
Indicator light
Speaker
OK button
Navigation button
(left, right, up, down)
Menu button
On/Off and
End Call button
Figure 2: Handset — side view
adjustment
Mute button
Microphone
Volume
button
Introduction Page 2 FortiFone User Guide
Display layout
Connection status
indicator
Contacts
The following icons appear in the top bar to indicate:
new voicemail alarm enabled
silent mode enabled keylock enabled
Battery status and
charging indicator
Time and date
Extension name
Extension number
Call log
Introduction Page 3 FortiFone User Guide
Installation
Installing the base station
Ensure you have an available PoE port on your network switch before continuing with
this installation.
Connect the RJ45 cable from the network port on the base station to the PoE switch.
PoE
Installation Page 4 FortiFone User Guide
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