Fortinet FON-600 User Manual
FON-600 Telephone
User Guide
FON-600 Telephone User Guide
April 12, 2013
27-400-168570-20130412
Copyright © 2013 Fortinet, Inc. All rights reserved. Fortinet®,
FortiGate®, and FortiGuard®, are registered trademarks of
Fortinet, Inc., and other Fortinet names herein may also be
trademarks of Fortinet. All other product or company names may
be trademarks of their respective owners. Performance metrics
contained herein were attained in internal lab tests under ideal
conditions, and performance may vary. Network variables,
different network environments and other conditions may affect
performance results. Nothing herein represents any binding
commitment by Fortinet, and Fortinet disclaims all warranties,
whether express or implied, except to the extent Fortinet enters
a binding written contract, signed by Fortinet’s General Counsel,
with a purchaser that expressly warrants that the identified
product will perform according to the performance metrics
herein. For absolute clarity, any such warranty will be limited to
performance in the same ideal conditions as in Fortinet’s internal
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Table of Contents
Installing your phone............................................................ 1
Introduction............................................................................... 1
Important safety instructions .................................................... 1
Part checklist ............................................................................ 3
Installation................................................................................. 3
Connecting the handset...................................................... 3
Connecting power directly from the AC adapter ................ 3
Connecting power through cord adapter ........................... 3
Wall mounting ........................................................................... 4
Setting up your phone.......................................................... 5
Configure area codes (North America) ..................................... 5
Configure the outside line access code ................................... 6
Extensions with direct line access............................................ 6
To enter outside line access code ...................................... 6
Selecting ring tone.................................................................... 6
Adjusting the display angle....................................................... 7
Adjusting the display contrast .................................................. 7
Adjusting the handset receiver volume..................................... 7
Adjusting the headset receiver volume..................................... 7
Adjusting speakerphone receiver volume................................. 8
Using your phone.................................................................. 9
Overview .................................................................................. 9
Phone display ......................................................................... 11
Menus and softkeys................................................................ 11
Making a call........................................................................... 12
Redialing calls......................................................................... 12
Receiving calls ........................................................................ 13
Hanging up a call .................................................................... 13
Table of Contents Page i FON-600 Telephone User Guide
Putting a call on hold .............................................................. 13
Call waiting and queued calls................................................. 14
Transferring a call ................................................................... 14
Conferencing calls .................................................................. 14
Parking a call .......................................................................... 15
To retrieve a call that has been parked ............................ 15
Picking up a call...................................................................... 15
Intercom and group paging .................................................... 16
Intercom Paging................................................................ 16
Group Paging.................................................................... 16
Do not disturb ......................................................................... 17
Ring once feature ................................................................... 17
Send a call to voicemail.......................................................... 17
Check voicemails.................................................................... 18
Accessing the call log............................................................. 18
Viewing the caller ID list.......................................................... 18
Calling back a number from the call log ................................. 19
Deleting a call from the call log............................................... 19
Using one-touch speed dials.................................................. 19
Using the phone directory ...................................................... 19
Searching telephone numbers in the directory....................... 20
Deleting entries in the directory.............................................. 20
Programming a new phone number ....................................... 20
While reviewing the call Log ............................................. 21
Saving a caller’s name and number ....................................... 21
Maintenance information................................................... 22
Avoid rough treatment ............................................................ 22
Cleaning.................................................................................. 22
Appendix A .......................................................................... 23
Connecting power through building wiring............................. 23
Table of Contents Page ii FON-600 Telephone User Guide
Troubleshooting.................................................................. 24
Resetting your telephone’s programming .............................. 24
Basic reset ........................................................................ 24
Reset to factory fefaults.................................................... 24
Blank screen ........................................................................... 24
Phone doesn’t ring ................................................................. 25
No dial tone ............................................................................ 25
No caller ID ............................................................................. 25
Handset doesn’t work ............................................................ 25
Problems dialing ..................................................................... 25
Message waiting count does not work................................... 25
Can’t receive on-hook intercom calls..................................... 26
Can’t receive group paging .................................................... 26
Limited warranty................................................................. 27
Table of Contents Page iii FON-600 Telephone User Guide
Installing your phone
Introduction
Congratulations on the purchase of your new FON-600 telephone.
This phone is specifically designed to take full advantage of the features of
the FortiVoice line of phone systems.
FON-600 feature overview
• Superior speakerphone
• Large hi-resolution screen
• Menu-driven user interface
• Combined power/telephone cord
• RJ22 and 2.5 mm headset jacks
• Data port
• Message waiting count
• Multiple ring tones
• Call timer
• 99 name telephone directory
• 99 entry caller ID log
• Last 5 number redial list
• Intercom & group paging
• Ring once feature
Important safety instructions
When using telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electrical shock and injury, including
the following:
1. Read and understand all instructions in this User Guide.
2. Follow all warnings and follow all instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Telephones should not be used in a bathtub, shower or pool.
Immersion of the telephone in water could cause an electrical shock.
Installing your phone Page 1 FON-600 Telephone User Guide
5. Slots and openings in the cabinet back or bottom are provided for
ventilation, to protect it from overheating. These openings must not be
blocked or covered. This product should never be placed near or over
a radiator, heat register or stove.
6. This product should be operated only with the power adapter provided.
7. Do not allow anything to rest on the telephone line cord or power cord.
Do not locate this product where its cords will be stepped on or
interfered with.
8. Do not overload outlets and extension cords, as this can result in the
risk of fire or electric shock.
9. Never push objects of any kind into this product through the cabinet
slots, as you may touch dangerous voltage points or short out parts
that could result in fire or electrical shock.
10. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product.
Take it to a qualified service technician when service or repair work is
required. Opening or removing covers may expose you to dangerous
voltage or other risks. Incorrect reassembly can cause electrical shock
when the product is subsequently used.
12. Never touch un-insulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
13. Never install or modify telephone wiring during a lightning storm.
14. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
15. Use caution when installing or modifying telephone lines.
16. Unplug the telephone from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
• The power cord is frayed or damaged.
• If liquid has been spilled into the telephone.
• If the telephone has been exposed to rain or water.
• If the telephone does not operate properly by following the
operating instructions.
• If the telephone has been dropped or the enclosure damaged.
• If the telephone exhibits distinct changes in performance.
17. Avoid using a telephone during a thunderstorm. There may be a
remote risk of electrical shock from lightning.
18. Do not use the telephone to report a gas leak in the vicinity of the leak.
Installing your phone Page 2 FON-600 Telephone User Guide
Part checklist
The following parts are included with your FON-600 telephone:
• Telephone base
• Telephone handset
• Line and handset cords
• AC/DC adapter
• Cord adapter
• User Guide
Installation
Connecting the handset
Connect one end of the coiled handset cord to the handset jack on the left
side of the phone and connect the other end of the coiled handset cord to
the jack on the handset.
Connecting power directly from the AC adapter
Alternatively, you can power this phone by directly connecting the AC
power adapter to the phone.
1. Remove the rubber cap covering the DC12V plug behind the phone.
It is located beside the TEL LINE jack.
2. Connect the AC adapter plug to the DC12V jack of the telephone.
3. After installation, lift the telephone’s handset and listen for the dial
tone. If there is no dial tone, check to make sure all cords are firmly
plugged into their jacks.
Connecting power through cord adapter
To minimize the number of wires going to the FON-600, you can use the
cord adapter to connect the AC adapter power to the telephone through
the line cord.
1. Connect the AC adapter to an electrical wall outlet.
2. Connect the AC adapter plug to the DC jack of the cord adapter. The
LED is lit to indicate DC power is available.
Installing your phone Page 3 FON-600 Telephone User Guide
3. Connect one end of the short line cord to the FortiVoice or wall jack
and connect the other end of the short line cord to the TO LINE jack of
the cord adapter.
4. Connect one end of the long line cord to the TO PHONE jack of the cord
adapter and connect the other end to the TEL LINE jack of telephone.
You must use the long cord provided with your phone. Alternatively, the
FON-600 can be powered through building wiring. See “Appendix A” on
page 23 for further details.
Wall mounting
1. Turn the phone over so that you are looking at the bottom of the
phone. Insert tabs at the narrow end of the wall-mount bracket into the
holes at the rear of the phone bottom. Press and latch the tabs at the
thicker end of the wall bracket into holes at the front end of phone. The
bracket has two round plastic holes that can be used to hang your
phone on the wallplate on your wall.
If you do not wish to mount your phone on the wall, the wall mount bracket
can be reversed to raise the angle of the phone’s display when sitting on a
table or desk.
Installing your phone Page 4 FON-600 Telephone User Guide
Setting up your phone
1. Press the button to configure the
MENU
phone. The menu screen will be displayed.
2. You can use the button or the button to
move the selection indicator up or down, and
press the button to select an option.
DIAL/ENTER
Alternatively, you can just press a digit to select
the corresponding option.
3. If you made a mistake during telephone set up procedures, press the
GOODBYE
button. Set up procedure is terminated and the idle state
screen will be displayed.
Configure area codes (North America)
If you enter your local area codes, caller ID number
can be dialed correctly in North America. If you dial
your local calls using 7 digits (e.g., 555-1212), you
need to enter your area code for 7-digit dialing.
Otherwise, enter up to 3 area codes for 10-digit local
dialing. To enter area codes:
1. Press the button followed by A.
2. If you dial your local calls using 7 digits (e.g., 555-1212), press A to
enter your local area code.
3. If you dial your local calls using 10 digits (e.g., 303-555-1212), press
S to enter up to 3 area codes for 10-digit dialing.
4. If you use this phone in an area where the caller’s number can be
dialed without modification, do not enter any area code. Caller’s
number will be dialed as it is received. If you enter an area code by
mistake, use the button to delete an area code.
5. If you enter any area code, caller’s number will be displayed with the
North American format (613-725-2980). If you don’t enter any area
code, caller’s number will be displayed as it is received (6137252980).
MENU
MENU
Use / Enter to Select
1 = Enter area codes
2 = Enter access code
3 = Select ring tone
4 = Select flash duration
MENU
Use / Enter to Select
1 = 7-digit dialing
2 = 10-digit dialing
Setting up your phone Page 5 FON-600 Telephone User Guide
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