No part of this document may be photocopied, reproduced, or translated to another language without the
prior written permission of Formax.
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Java and Oracle are registered trademarks of Oracle and/or its affiliates.
Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft
Corporation in the U.S.A. and/or other countries.
Edition
L801 Printer User Guide Edition 1.3. June 2014.
FCC
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
ll rights reserved.
2
Safety Precautions
Electrical Shock Hazard
Do
not disassemble any part of your printer. There are no user-repairable parts inside
the printer. Disassembly of any part of the printer will void all warranties.
Fire Hazard
Keep the printer well away from all heat sources and flammable substances.
itch your printer off immediately and unplug the power cord from the wall socket if
Sw
you notice any of the following:
• Smoke rising from the printer.
• An acrid smell coming from the printer.
• Sparks being emitted from printer.
Contact your supplier as soon as possible.
WARNING: Hazardous Moving Parts
Keep fingers and other body parts away from the printer.
Installation
• Install the printer on a flat, level surface.
The printer must remain level at all times. Tilting the printer may cause undue
leakage of ink and may damage the printer.
• Avoid wide temperature variations.
Install the printer in a protected location away from direct sunlight, open windows
or any other places subject to temperature extremes.
Power Supply
Input Rating100–240 VAC, 50/60 Hz, 3.6 A
Operating Temperature15°C to 35°C
• Always use the Power button on the control panel to turn the printer off. Removing
wer to the printer in any other manner may damage the printer.
po
• Use only the supplied power adapter and cord.
Use of any other power supplies or cords may damage the printer and void your
warranty.
3
Printer Usage
• Ensure adequate ventilation to the printer.
Blo
cking ventilation openings around the printer may cause it to overheat and
become damaged.
• Keep liquids and heavy objects away from the printer.
Heavy objects may warp the outer shell, damaging the printer. Liquids may discolor
or damage the skin and, if they penetrate it, may damage the printer beyond repair.
• Use only authorized consumables.
Use of any printhead other than authorized Formax tec
damage the printer and void your warranty. Use of unauthorized inks or ink
cartridges may damage the printer and will void your warranty.
• Clear media jams promptly.
To avoid further problems, promptly attend to all media jams, as well as any other
cause of printer failure.
• If you are moving the printer, allow sufficient time after installation for the
temperature and humidity of the internals of the printer to arrive at equilibrium
with the surroundings.
Set up the printer on a flat, level surface away from direct sunlight (see Safety
Precautions on page 3). Ensure that there is:
• A power outlet nearby.
• Sufficient space to work with the printer. The media cover and top cover open
upwards, and media loading is from the left side of the printer.
In the Box
ColorMaxLP Label Printer
Ink Cartridges
USB Cable
Sample Label Roll
Printhead
Power Cable
Installation Disc
8 Setting Up the Printer
Parts of the Printer
Media Cover
Control Panel
ColorMaxLP Label Printer
Top Cover
Output Slot
Front Cover
GPIO Port
USB Port
Ethernet Port
Power Socket
Power Switch
Setting Up the Printer 9
Formax
The Control Panel
Data LED
Status LED
The printer is ready to print when the control panel displays
Status LEDs together with messages indicate the printer status and any potential
problems (Table 1).
The control panel also shows the estimated levels of the ink cartridges. In the example
below, the yellow ink cartridge level is between 25 to 50%.
The icons above the printer buttons indicate their functions, which change depending
on the current operation (see Table 2).
Printer Online
Table 1Printer LEDs
LEDDescription
Data LED
Power LED
Power Button
Ink Status
Printer Buttons
Printer Online
. The Data and
BlinkingPrinter is receiving data from the computer.
OnThere are print jobs in the printer memory.
Status LED
Blinking• Printhead is being serviced, or
• Attention needed; a message will be displayed. (See If Error
Messages Appear on page 64.)
On• An error has occurred; a message will be displayed. (See If
Error Messages Appear on page 64.)
10 Setting Up the Printer
ColorMaxLP Label Printer
Using the Control Panel
The icons above the printer buttons indicate their functions (Table 2).
• When the printer is online, press (
options are described in Config Options on the Control Panel on page 78.
• Press and to scroll through the menus.
Select
• Press (
• Press (
) to select an option or setting.
Return
) to return to the previous menu.
Printer Online
Config
) to access the configuration menus. The
CONFIGURATION
1. Setup
Table 2Printer Buttons
FunctionDescription
ConfigAccess the Configuration menus.
Up, DownMove through the menu options.
SelectSelect a menu option or confirm a setting.
ReturnReturn to previous menu.
Unload MediaUnload the labels.
Pause, ResumePause or resume printing.
If printing roll to roll, the printer pauses for 10 seconds,
then prints the next page and pauses again. It will
continue to print and pause.
CancelCancel printing.
Setting Up the Printer 11
Formax
Selecting the Security Level
By default, the printer powers up in security Level 0 (operator), which does not allow changes to
some printer settings. For the initial Printer Setup, it is recommended that you change the
Security Level to 2 (Administrator) before changing those settings.
NOTE: During initial Setup, Security may already be preset to Level 2. The display will
immediately go to the Language setting if it is.
1. On the control panel, select (
2. Enter the 3-digit password (default is 123).
Config
) >
Printer Online
(Config)
CONFIGURATION
1. SETUP
(Select)
SETUP
2. SECURITY
SECURITY
2. Level 2
ENTER PASSWORD
Setup > Security
Enter the first password digit using
the + or - button, then press
Select. Repeat for next two digits.
Authenticated message will
appear with the right password
Date/Time, Unit, Service Station, Sensor, Ext Signal Print, Adjust Offset, DHCP Setting, IP Settings
Supervisor (Level 1)Reset, Day/Time, DHCP Setting, IP Settings
Administrator (Level 2)No restrictions
Items in bold indicate no access to an entire menu; others are specific functions.
Unpacking, Setup, and Installation
Remove tape and packing materials
1
Remove tapes.
a
Keep all foam
d cardboard
an
packing materials!
Foam
Remove tapes and foam from inside
b
the printer.
Foam
Remove cardboard.
c
Pull tabs
Squeeze latches to
open clamshell
Lift out cardboard
Setting Up the Printer 13
Connect power
2
Choose display language (optional)
After connecting power for the first time, press
Config to set the display language for the control
panel if you want to change from the default
setting of English.
Missing Printhead
Press the Config button
d
a
a
Plug power cable into printer and outlet
bTurn on power switch
the Power button on the control panel
Press
c
b
(Config)
Press
e
language is displayed
For other languages,
press ,
Press the Return button
f
the Select button when the correct
LANGUAGE
1. English
(Select)
14 Setting Up the Printer
LANGUAGE
1. English
(Return)
Install ink cartridgesIns
3
Open front of printer and release cartridge latch
a
4
tall printhead
Open Top Cover
a
Press the Config button
b
Missing Printhead
Insert ink cartridge and close cartridge latch
b
Close front of printer
c
Press
until display reads
Printhead, then press
Select
Press until display
reads Replace, then
s Select
pres
Wait for printhead latch to be released.
Do not open latch before it is released!
Open printhead latch fully.
c
CONFIGURATION
3. PRINTHEAD
PRINTHEAD
2. REPLACE
c
(Select)
(Se
lect)
Remove nozzle caps.
d
d
Do not discard the caps!
They should be replaced
if the printhead is removed
from the printer.
Setting Up the Printer 15
Remove printhead from packaging.
e
Do not touch the ink couplings,
electrical contacts, or nozzles.
Remove cover from ink couplings
ink couplings
Do not discard the cover!
It should be replaced if the printhead is
removed from the printer.
Slowly remove tape from electrical contacts
Insert printhead
f
g
Cl
ose printhead latch
electrical contacts
Slowly remove tape from nozzles
nozzles
No less than 45°
Check that ink is flowing through the tubes
on both sides of the printhead (circled above).
NOTE: If ink is not flowing, remove printhead
and wet nozzles with deionized/distilled water.
h
Close printer cover
16 Setting Up the Printer
Initialization may take several minutes.
e control panel will display Printer Online
Th
when initialization is complete.
Load sample media
5
Loosen
b
tension knob
Remove Media stop
c
Open Media cover
a
Tighten knob fully
e
Thread media around dancer and into printer
f
Install Media roll
d
Push media roll
against inner guide
Flat side against media roll.
Slide label guide to edge of label.
Wait for printer to load media.
Close Media cover
g
sert media until it stops.
In
Setting Up the Printer 17
Print test label
6
Req
uires inter-label gap or continuous media.
Printer Online
(Config)
Press until display
reads Maintenance,
then press Select
Press until display
reads Print Test Page,
then press Select
Press until display
reads PQ Plot, then
press Select
CONFIGURATION
2. MAINTENANCE
MAINTENANCE
1. PRINT TEST PAGE
PRINT TEST PAGE
2. PQ PLOT
(Select)
Sample PQ Plot 6x4
Top Section:
•Lines are defined with no missing nozzles
•Li
nes are printed in order: Yellow, Black, Cyan, Black,
Magenta
•Vertical dashed lines are straight
Middle Section:
•All yellow, black, cyan, black, magenta lines are printed
•No color mixing on the color bars
•Numbers 1, 3, 5 are visible
Bottom Section:
•Lines are defined with no missing nozzles
•Lines are printed in order: Yellow, Black, Cyan, Black,
Magenta
Overall:
•No streaking or smearing
Install printer driver
7
Before installing printer driver, ensure that computer
meets minimum system requirements (see System
Requirements on page 76).
To connect printer to computer using USB
Insert Installation disc into computer
a
Select Install Driver from the Installation window
b
Select Configure to print using USB
c
and click Next
Connect USB cable when prompted.
d
PrinterComputer
USB
18 Setting Up the Printer
To connect printer to network
Connect printer to network using Ethernet
a
Printer
Network
Press until display reads Default
f
Gateway, then press Select two times.
Enter the Default Gateway using the same
steps as when setting the Static IP address
If you will be using DHCP to set the IP
b
Address, skip to step h.
To assign the printer a Static IP address, the
Security Level must be set to 2. Please see
Selecting the Security Level on page 12.
Set DHCP Settings to Manual
c
CONFIGURATION
8. NETWORK
NETWORK
2. DHCP SETTINGS
NETWORK
2. MANUAL
Press until display reads
Network, then press Select
Press until display reads
DHCP Settings, then press
Select.
Press until display reads Manual,
then press Select. Press Return to go
back to the Network menu
Network
g
Press until display reads Wins Server,
then press Select two times.
Enter the Wins Server using the same steps
en setting the Static IP address
as wh
Insert Installation disc into computer
h
Select Install Driver from the Installation window
i
Set the Static IP Address
d
NETWORK
3. IP SETTINGS
STATIC IP
0 0 0.
e
0 0 0.0 0 0.0 0 0
Press until display reads Subnet Mask,
Press until display reads IP
Settings, then press Select three
times
Enter the first Static IP digit using
the + or - button, then press
Select. Repeat for next eleven
digits. Press Return once when
complete
then press Select two times.
Enter the Subnet Mask using the same
s as when setting the Static IP address
step
Select Configure to print over the Network
j
and click Next
Setting Up the Printer 19
Formax
Troubleshooting Printer Setup
If Mech Error 2 o
the following.
Possible CauseSolution
Service station is jammed.Ensure that the cardboard is removed from inside the
Service station was tilted
during shipment.
r Mech Error 3 appears on the control panel during installation, check
printer.
1. Manually open the clamshell to its highest position.
2. On the control panel, select (
Station
>
Eject
. Wait for the printer to eject the service
station.
3. Turn off the printer, beginning with the power
button on the control panel. When the display turns
off, turn off the power switch on the back of the
printer.
4. Verify that the Service Station is free and can be
manually pulled forward to the front bracket. If yes,
proceed to Step 5. If not, contact Technical Support.
5. Align the service station with the guide rails and
slide it back into the printer.
6. Check the alignment: the cap on the service station
must be parallel to the edge of the platen.
Config
) >
Service
Platen
Cap
7. Continue pushing the service station while you
manually rotate the positioning gear backwards to
move the station all the way into the print engine.
8. Close the clamshell.
9. Turn on the printer.
I Forward to eject I
Positioning Gear
I Backward to install I
20 Setting Up the Printer
Change Security Passwords (Administrator)
Once the printer has been set up, an administrator should change the security
passwords using the Embedded Web Server (EWS).
ColorMaxLP Label Printer
1. On the Windows Start
2. Click ColorMaxLP Label Printer to
for your printer.
3. Click Login and log in with the default password 123.
4. Click Security Setup to change the password for the EWS as well as the passwords
for the control panel (default password 123).
See EWS Security Setup on page 39 for more information about security on this printer
and Embedded Web Server (EWS) on page 35 on the EWS.