Formax ColorMaxLP Operator Manual

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ColorMaxLP Digital Color Printer

6/20145

OPERATOR MANUAL

Revision 2

No part of this document may be photocopied, reproduced, or translated to another language without the

prior written permission of Formax.

Trademarks

Firefox is a trademark of the Mozilla Foundation.

Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.

Java and Oracle are registered trademarks of Oracle and/or its affiliates.

Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in the U.S.A. and/or other countries.

Edition

L801 Printer User Guide Edition 1.3. June 2014.

FCC

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

ll rights reserved.

Safety Precautions

Electrical Shock Hazard

not disassemble any part of your printer. There are no user-repairable parts inside

the printer. Disassembly of any part of the printer will void all warranties.

Fire Hazard

Keep the printer well away from all heat sources and flammable substances.

itch your printer off immediately and unplug the power cord from the wall socket if

Sw you notice any of the following:

• Smoke rising from the printer.

• An acrid smell coming from the printer.

• Sparks being emitted from printer.

Contact your supplier as soon as possible.

WARNING: Hazardous Moving Parts

Keep fingers and other body parts away from the printer.

Installation

• Install the printer on a flat, level surface.

The printer must remain level at all times. Tilting the printer may cause undue leakage of ink and may damage the printer.

• Avoid wide temperature variations.

Install the printer in a protected location away from direct sunlight, open windows or any other places subject to temperature extremes.

Power Supply

Input Rating 100–240 VAC, 50/60 Hz, 3.6 A

Operating Temperature 15°C to 35°C

• Always use the Power button on the control panel to turn the printer off. Removing wer to the printer in any other manner may damage the printer.

• Use only the supplied power adapter and cord.

Use of any other power supplies or cords may damage the printer and void your warranty.

Printer Usage

• Ensure adequate ventilation to the printer.

Blo

cking ventilation openings around the printer may cause it to overheat and

become damaged.

• Keep liquids and heavy objects away from the printer.

Heavy objects may warp the outer shell, damaging the printer. Liquids may discolor or damage the skin and, if they penetrate it, may damage the printer beyond repair.

• Use only authorized consumables.

Use of any printhead other than authorized Formax tec damage the printer and void your warranty. Use of unauthorized inks or ink cartridges may damage the printer and will void your warranty.

• Clear media jams promptly.

To avoid further problems, promptly attend to all media jams, as well as any other cause of printer failure.

• If you are moving the printer, allow sufficient time after installation for the

temperature and humidity of the internals of the printer to arrive at equilibrium with the surroundings.

hnology printheads will

Contents

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

ntents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

rts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Remove tape and packing materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Unpacking, Setup, and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connect power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Install ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Install printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Load sample media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Print test label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Install printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Troubleshooting Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Change Security Passwords (Administrator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Choosing Label Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Selecting the Media Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Adjusting Alignment for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing Borderless (Full-Bleed) Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Export/Import Custom media size settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning Off the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Software Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Embedded Web Server (EWS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

EWS Printer Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

EWS Security Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

EWS Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

EWS Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

EWS Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Interpreting the Gap/Mark Sensor Readings. . . . . . . . . . . . . . . . . . . . . . . . . . 42

Support Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Guidelines for Preventive Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

placing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Cleaning the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Opening/Closing the Clamshell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Cleaning Debris from the Cutting Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Cleaning the Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Cleaning the Media Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the Service Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

placing the Aerosol Fan Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Replacing the Waste Ink Absorber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

If Error Messages Appear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

or Print Quality or Incorrect Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Other Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Clearing a Media Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Clearing Clogged Ink Nozzles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Color Mixing Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Adjusting Sensor Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Config Options on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Printer Interface (GPIO) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Waste Electrical and Electronic Equipment Directive . . . . . . . . . . . . . . . . . 85

Chapter 1

Setting Up the Printer

Start 8

the Box 8

Parts of the Printer 9

The Control Panel 10 Using the Control Panel 11 Selecting the Security Level 12

Unpacking, Setup, and Installation 13

Remove tape and packing materials 13 Connect power 14 Install ink cartridges 15 Install printhead 15 Load sample media 17 Print test label 18

Install printer driver 18 Troubleshooting Printer Setup 20 Change Security Passwords (Administrator) 21

Setting Up the Printer 7

Formax

Star

Set up the printer on a flat, level surface away from direct sunlight (see Safety

Precautions on page 3). Ensure that there is:

• A power outlet nearby.

• Sufficient space to work with the printer. The media cover and top cover open upwards, and media loading is from the left side of the printer.

In the Box

ColorMaxLP Label Printer

Ink Cartridges

USB Cable

Sample Label Roll

Printhead

Power Cable

Installation Disc

8 Setting Up the Printer

Parts of the Printer

Media Cover

Control Panel

ColorMaxLP Label Printer

Top Cover

Output Slot

Front Cover

GPIO Port

USB Port

Ethernet Port

Power Socket

Power Switch

Setting Up the Printer 9

Formax

The Control Panel

Data LED

Status LED

The printer is ready to print when the control panel displays Status LEDs together with messages indicate the printer status and any potential problems (Table 1).

The control panel also shows the estimated levels of the ink cartridges. In the example below, the yellow ink cartridge level is between 25 to 50%.

The icons above the printer buttons indicate their functions, which change depending on the current operation (see Table 2).

Printer Online

Table 1 Printer LEDs

LED Description

Data LED

Power LED

Power Button

Ink Status

Printer Buttons

Printer Online

. The Data and

Blinking Printer is receiving data from the computer.

On There are print jobs in the printer memory.

Status LED

Blinking • Printhead is being serviced, or

• Attention needed; a message will be displayed. (See If Error

Messages Appear on page 64.)

On • An error has occurred; a message will be displayed. (See If

Error Messages Appear on page 64.)

10 Setting Up the Printer

ColorMaxLP Label Printer

Using the Control Panel

The icons above the printer buttons indicate their functions (Table 2).

• When the printer is online, press ( options are described in Config Options on the Control Panel on page 78.

• Press and to scroll through the menus.

Select

• Press (

) to select an option or setting.

Return

) to return to the previous menu.

Printer Online

Config

) to access the configuration menus. The

CONFIGURATION

1. Setup

Table 2 Printer Buttons

Function Description

Config Access the Configuration menus.

Up, Down Move through the menu options.

Select Select a menu option or confirm a setting.

Return Return to previous menu.

Unload Media Unload the labels.

Pause, Resume Pause or resume printing.

If printing roll to roll, the printer pauses for 10 seconds, then prints the next page and pauses again. It will continue to print and pause.

Cancel Cancel printing.

Setting Up the Printer 11

Formax

Selecting the Security Level

By default, the printer powers up in security Level 0 (operator), which does not allow changes to some printer settings. For the initial Printer Setup, it is recommended that you change the Security Level to 2 (Administrator) before changing those settings.

NOTE: During initial Setup, Security may already be preset to Level 2. The display will

immediately go to the Language setting if it is.

1. On the control panel, select (

2. Enter the 3-digit password (default is 123).

Config

) >

Printer Online

(Config)

CONFIGURATION

1. SETUP

(Select)

SETUP

2. SECURITY

SECURITY

2. Level 2

ENTER PASSWORD



Setup > Security

Enter the first password digit using

the + or - button, then press

Select. Repeat for next two digits.

Authenticated message will appear with the right password

Level 2

3. Press to return to the main menu.

Table 3 Security Restrictions

12 Setting Up the Printer

Security Level Restricted Settings

Operator (Level 0) Language, Reset, LCD Contrast, LCD Brightness,

Date/Time, Unit, Service Station, Sensor, Ext Signal Print, Adjust Offset, DHCP Setting, IP Settings

Supervisor (Level 1) Reset, Day/Time, DHCP Setting, IP Settings

Administrator (Level 2) No restrictions

Items in bold indicate no access to an entire menu; others are specific functions.

Unpacking, Setup, and Installation

Remove tape and packing materials

Remove tapes.

Keep all foam

d cardboard

an packing materials!

Foam

Remove tapes and foam from inside

the printer.

Foam

Remove cardboard.

Pull tabs

Squeeze latches to open clamshell

Lift out cardboard

Setting Up the Printer 13

Connect power

Choose display language (optional)

After connecting power for the first time, press

Config to set the display language for the control

panel if you want to change from the default setting of English.

Missing Printhead

Press the Config button

Plug power cable into printer and outlet

b Turn on power switch

the Power button on the control panel

Press

(Config)

Press

language is displayed

For other languages,

press ,

Press the Return button

the Select button when the correct

LANGUAGE

1. English

(Select)

14 Setting Up the Printer

LANGUAGE

1. English

(Return)

Install ink cartridges Ins

Open front of printer and release cartridge latch

tall printhead

Open Top Cover

Press the Config button

Missing Printhead

Insert ink cartridge and close cartridge latch

Close front of printer

Press until display reads

Printhead, then press Select

Press until display reads Replace, then

s Select

pres

Wait for printhead latch to be released.

Do not open latch before it is released!

Open printhead latch fully.

CONFIGURATION

3. PRINTHEAD

PRINTHEAD

2. REPLACE

(Select)

(Se

lect)

Remove nozzle caps.

Do not discard the caps! They should be replaced if the printhead is removed from the printer.

Setting Up the Printer 15

Remove printhead from packaging.

Do not touch the ink couplings, electrical contacts, or nozzles.

Remove cover from ink couplings

ink couplings

Do not discard the cover! It should be replaced if the printhead is removed from the printer.

Slowly remove tape from electrical contacts

Insert printhead

ose printhead latch

electrical contacts

Slowly remove tape from nozzles

nozzles

No less than 45°

Check that ink is flowing through the tubes on both sides of the printhead (circled above).

NOTE: If ink is not flowing, remove printhead and wet nozzles with deionized/distilled water.

Close printer cover

16 Setting Up the Printer

Initialization may take several minutes.

e control panel will display Printer Online

Th when initialization is complete.

Load sample media

Loosen

tension knob

Remove Media stop

Open Media cover

Tighten knob fully

Thread media around dancer and into printer

Install Media roll

Push media roll against inner guide

Flat side against media roll.

Slide label guide to edge of label.

Wait for printer to load media.

Close Media cover

sert media until it stops.

Setting Up the Printer 17

Print test label

Req

uires inter-label gap or continuous media.

Printer Online

(Config)

Press until display

reads Maintenance,

then press Select

Press until display reads Print Test Page,

then press Select

Press until display

reads PQ Plot, then

press Select

CONFIGURATION

2. MAINTENANCE

MAINTENANCE

1. PRINT TEST PAGE

PRINT TEST PAGE

2. PQ PLOT

(Select)

Sample PQ Plot 6x4

Top Section:

• Lines are defined with no missing nozzles

• Li

nes are printed in order: Yellow, Black, Cyan, Black,

Magenta

• Vertical dashed lines are straight

Middle Section:

• All yellow, black, cyan, black, magenta lines are printed

• No color mixing on the color bars

• Numbers 1, 3, 5 are visible

Bottom Section:

• Lines are defined with no missing nozzles

• Lines are printed in order: Yellow, Black, Cyan, Black, Magenta

Overall:

• No streaking or smearing

Install printer driver

Before installing printer driver, ensure that computer meets minimum system requirements (see System

Requirements on page 76).

To connect printer to computer using USB

Insert Installation disc into computer

Select Install Driver from the Installation window

Select Configure to print using USB

and click Next

Connect USB cable when prompted.

Printer Computer

USB

18 Setting Up the Printer

To connect printer to network

Connect printer to network using Ethernet

Printer

Network

Press until display reads Default

Gateway, then press Select two times.

Enter the Default Gateway using the same steps as when setting the Static IP address

If you will be using DHCP to set the IP

Address, skip to step h.

To assign the printer a Static IP address, the Security Level must be set to 2. Please see

Selecting the Security Level on page 12.

Set DHCP Settings to Manual

CONFIGURATION

8. NETWORK

NETWORK

2. DHCP SETTINGS

NETWORK

2. MANUAL

Press until display reads

Network, then press Select

Press until display reads

DHCP Settings, then press Select.

Press until display reads Manual, then press Select. Press Return to go back to the Network menu

Network

Press until display reads Wins Server, then press Select two times.

Enter the Wins Server using the same steps

en setting the Static IP address

as wh

Insert Installation disc into computer

Select Install Driver from the Installation window

Set the Static IP Address

NETWORK

3. IP SETTINGS

STATIC IP

0 0 0.

0 0 0.0 0 0.0 0 0

Press until display reads Subnet Mask,

Press until display reads IP

Settings, then press Select three

times

Enter the first Static IP digit using the + or - button, then press

Select. Repeat for next eleven

digits. Press Return once when complete

then press Select two times. Enter the Subnet Mask using the same

s as when setting the Static IP address

step

Select Configure to print over the Network

and click Next

Setting Up the Printer 19

Formax

Troubleshooting Printer Setup

If Mech Error 2 o the following.

Possible Cause Solution

Service station is jammed. Ensure that the cardboard is removed from inside the

Service station was tilted during shipment.

r Mech Error 3 appears on the control panel during installation, check

printer.

1. Manually open the clamshell to its highest position.

2. On the control panel, select (

Station

Eject

. Wait for the printer to eject the service

station.

3. Turn off the printer, beginning with the power button on the control panel. When the display turns off, turn off the power switch on the back of the printer.

4. Verify that the Service Station is free and can be manually pulled forward to the front bracket. If yes, proceed to Step 5. If not, contact Technical Support.

5. Align the service station with the guide rails and slide it back into the printer.

6. Check the alignment: the cap on the service station must be parallel to the edge of the platen.

Config

) >

Service

Platen

Cap

7. Continue pushing the service station while you manually rotate the positioning gear backwards to move the station all the way into the print engine.

8. Close the clamshell.

9. Turn on the printer.

I Forward to eject I

Positioning Gear

I Backward to install I

20 Setting Up the Printer

Change Security Passwords (Administrator)

Once the printer has been set up, an administrator should change the security passwords using the Embedded Web Server (EWS).

ColorMaxLP Label Printer

1. On the Windows Start

2. Click ColorMaxLP Label Printer to

for your printer.

3. Click Login and log in with the default password 123.

4. Click Security Setup to change the password for the EWS as well as the passwords for the control panel (default password 123).

See EWS Security Setup on page 39 for more information about security on this printer and Embedded Web Server (EWS) on page 35 on the EWS.

menu, select Formax > ColorMaxL Label Printer > Toolbox.

launch the default web browser and open the EWS

Set Date and Time

Also from the EWS, set the date and time on the printer by synchronizing with the host computer. This option can be found in Advanced Settings.

Setting Up the Printer 21

Formax

22 Setting Up the Printer

Chapter 2

Using the Printer

Choosing Label Media 24 P

rinting Labels 27 Adjusting Alignment for Printing 30 Printing Borderless (Full-Bleed) Labels 32 Software Tools 35

Embedded Web Server (EWS) 35 EWS Security Setup 39 Support Tools 43

Using the Printer 23

Formax

Choo

sing Label Media

Ensure that the label media meets the requirements for the printer (Tab

Table 1 Media specifications

Media Type and Dimensions

Media type Gloss, semi-gloss, and matte.

Label width 2.0” to 8.5” (50.8 mm to 215.9 mm)

Label length Continuous/Roll-to-Roll: Maximum 40” (1.016 m)

Label thickness Maximum 0.01” (0.3 mm, including liner)

Core size Requires 3” (76.2 mm)

Roll diameter Maximum 8” (203.2 mm)

Media Handling

Print mode • Roll to cut

le 1).

Roll to Cut/Print and Present: Maximum 8" (203.2mm)

Minimum 0.005” (0.13 mm)

• Print and present (non-peel)

• Roll to roll

Detection • Gap

• Continuous

• Black mark (3mm wide, 25.4mm long on left)

Figure 1 Media Roll

Coating on the outside

Minimum Maximum

I 3.0” (76.0 mm) cardboard core 3.0” (76.0 mm) cardboard core

J N/A Up to 8.0” (203.0 mm)

24 Using the Printer

Figure 2 Gap (Transmissive) Media

ColorMaxLP Label Printer

Minimum Maximum

A 0.125”(3.0 mm) 0.3” (8.0 mm)

B 0.0 2.0” (50.8 mm)

C 0.0 N/A

Direction of travel through printer as seen from above

B C

Figure 3 Black Mark (Reflective) Media

Reverse side of tag stock

D 2.0” (50.8 mm) 8.5” (216.0 mm)

E 2.0” (50.8 mm) 40.0” (1.016 m)

Minimum Maximum

D 2.0” (50.8 mm) 8.5” (216.0 mm)

E 2.0” (50.8 mm) 40.0” (1016.0 mm)

H 1.0” (25.4 mm) 8.5” (216.0 mm)

G 0.125” (3.0 mm) 0.3” (8.0 mm)

Direction of travel through printer as seen from below

Using the Printer 25

Formax

Print Test Page

The Barcodes test page is formatted for 4" x 4" labels (inter-label gap, black-mark, or continuous). Larger labels may be used.

On the control panel, select ( Barcodes

Printer Online

(Config)

CONFIGURATION

2. MAINTENANCE

(Select)

MAINTENANCE

1. PRINT TEST PAGE

PRINT TEST PAGE

Config

(Select)

) >

MAINTENANCE

Sample Barcodes Test Page

PRINT TEST PAGE

1. Barcodes

A successful test print includes:

• Barcodes are readable

• Letters and numbers are readable

• No ink smearing, color mixing, or streaks

• Label is printed in black with no other color visible

(Select)

26 Using the Printer

Printing Labels

ColorMaxLP Label Printer

The printer is ready to print when the control panel displays

1. Select the Print command from your application.

2. Select the printer and click the Setup, Properties or similar button.

The print settings displayed are the defaults that were set in the printer driver.

3. Change the print settings if needed.

NOTE: Ensure the media settings (e.g. label size) match the media loaded in the

printer.

4. Print the document.

Any changes to the settings only apply to the current print job. Once you exit the application, the changes are lost. Make the changes in the printer driver if you wish to keep the settings as the default for all print jobs.

Printer Online

Change Default Settings in Printer Driver

To select the default print settings that will be used for all print jobs:

1. From the Windows Start menu, select Devices and Printers*.

2. Right-click the printer, and select Printing preferences.

The printing preferences contain three tabs as shown in Figure 4.

ke the changes and click OK to save.

3. Ma

It is recommended that any adjustments needed for individual print jobs should be performed using the drivers.

* For Windows 7. The steps may differ for other Windows versions.

Using the Printer 27

Formax

Figure 4 Printing Preferences

Print pages without any gap. Render entire document to disk before

sending to the printer. Select this option if labels are skipped when printing large files.

Select Print Pause if labels are skipped when printing to small labels.

Select Mask Optimization to remove print artifacts when using multi-layer image files.

Color Selection

Select Color to print the same colors displayed in application Select Greyscale to print in black and shades of grey (composite color) Select Black Only to use only black ink

Adjust horizontal and vertical print position. See Adjusting Alignment for Printing on page 30.

When checked, the settings on the printer control panel will be used.

Allows the user to Export the current media settings

and Import previously-saved media settings.

Select whether the current label stock includes a gap between the labels, has a black mark between the labels, or is continuous stock.

Used to specify the label size sensing mechanism.

Sheets Per Cut – Cut after printing the specified number of labels.

Print and Present – Print, cut, and present label. Remove the label to continue printing.

Roll to Roll – Select from these Roll to Roll options if a rewinder is used (in order shown):

• First label will be blank

• Printing starts with the first label

• Multiple job queue: First label will be blank. Cut will not occur until the next job specifies a cut or an idle period between jobs of 10 seconds has passed, whichever comes first

28 Using the Printer

Selecting the Media Type

Selecting the media type that matches the media you are printing on will usually give the best print results.

Select this Media Type: When you are printing on:

Plain Paper Plain (uncoated) paper and labels.

Matte Coated Label Matte coated labels.

Matte Coated Paper Matte coated paper.

Glossy Label Glossy labels. This option optimizes print quality and dry

Premium Gloss Label Glossy labels. This option uses more ink for better color.

ColorMaxLP Label Printer

time.

Using the Printer 29

Formax

Adj

usting Alignment for Printing

Always print a few test labels to check the alignment of the image. If the image is not cen

tered, adjust the Top of Form and/or Left Edge offsets.

A positive value for Top of Form adjusts the image towards the top of the label.

A positive value for Left Edge adjusts the image towards the left of the label.

–

Left

–

Right

Top

NOTE: Adjustment values entered in the driver and using the control panel are

cumulative. The corresponding values are added together. If you have already made the correct adjustments in one location, you do not need to enter them

in the other.

30 Using the Printer

Adjust Alignment from Printer Driver

ColorMaxLPLabel Printer

The offset settings are found on the Medi in the Position Adjustment section.

Use the controls to enter in the adjustments necessary to center the printed image on the label.

a tab,

Adjust Alignment from Control Panel

This setting requires security Level 1 (supervisor) or higher. Select the security level before you proceed (see Selecting the Security Level on page 12).

1. On the control panel, select ( ADJUST OFFSET

> LEFT EDGE

2. Set the offset value.

TOP OF FORM

Config

)

3. Press to return to the main menu.

CONFIGURATION

6. ADJUST OFFSET

ADJUST OFFSET

1. TOP OF FORM

Press , to choose + or – and to set each digit.

Press to move to next position.

(Config)

(Select)

TOP OF FORM



(Select)



Using the Printer 31

Formax

Pri

nting Borderless (Full-Bleed) Labels

The usual approach to borderless printing is to prepare an image slightly larger than the

label size, then center the larger image over the label so that it prints over the edges. The following procedure describes where to make the adjustments on the L801 printer.

Note the following:

• This method requires fine-tuning of the printing position, which will be difficult

if the label gap is very small e.g. 0.1” (3 mm).

• As the maximum label width is 8.5” (215.9 mm), it is also difficult to print

borderless labels of this size. This method works best when the label width plus bleed allowance does not exceed 8.5” (215.9 mm).

• Print at 6 IPS only.

• You may need to fine-tune the Top of Form/Bottom of Form/Left Edge offset on

the control panel for each label size. For example, the offsets for a 6” x 4” label may be different from a 2” x 2.5” label. Hence, you need to record the offsets used for each label size.

Adjustments for Borderless Printing

1. On the General ta

page size slightly smaller than the label (about 0.01” or 0.2 mm in both direction).

Select Print Speed of 6 IPS and enable Borderless.

2. On the Media tab, adjust the Left Edge to center the image on the label.

3. Print a few labels to check the print position.

Fine-tune using the printer control panel:

(

Config

EXAMPLE:

b of the printer driver (Figure 4), click Custom Sizes to set the

) 

ADJUST OFFSET

Left Edge: Horizontal adjustment

–

 Top of Form/Bottom of Form/Left Edge

Top of Form: Adjust starting line

–

Image/page size

6.08” x 4.08”

Label 6” x 4”

Bottom of Form: Adjust ending line

bleed (Borderless Enabled)

–

32 Using the Printer

Note: The printer automatically determines the bleed/over spray.

port/Import Custom media size settings

Any custom media size settings will be lost if the printer driver is updated. Make a back

up copy of these settings by saving them to a file. At any time when you update

the printer driver, you may re-import these settings from the backup file.

Export Custom media size settings

ColorMaxLP Label Printer

1. On the Impor

2. Click Export.

3. Enter a filename and click Save.

t/Export tab of the printer driver, select Media Sizes.

Import Custom media size settings

1. On the Import/Export tab of the printer driver, select Media Sizes.

2. Click Import.

3. Select the file that you wish to import your settings and click Open.

Select this option

Using the Printer 33

Formax

Turning Off the Printer

Always use the Power button to turn off the printer.

CAUTION: Removing power to the printer in any other manner may damage the printer.

1. Press the Power button on the control panel, then press (

Printer Online

SWITCH OFF

Select

) to confirm.

1. Confirm

2.Wait for the LCD display on the control panel to turn off, then turn off the Power switch at the back of the printer.

During a normal shutdown, the printer will service the printhead and save data to the memory before turning off.

If the Printer Will Not Switch Off

If the printer does not respond when you press the Power button, press and hold the power button for 5 seconds. The printer should switch off. However, it will not be able to perform the normal shutdown processes. Do not use this option unless it is absolutely necessary.

34 Using the Printer

Software Tools

• Embedded Web Server (EWS)

• EWS Security Setup

• Support Tools

Embedded Web Server (EWS)

The Embedded Web Server (EWS)* provides remote access to the printer. You can monit view additional information and change various settings.

ColorMaxLP Label Printer

or the printer status and check usage metrics. The administrator can also log in to

1. On the Windows Star

the printer is installed on the network, enter the IP address in a web browser* on any PC on the network and skip step 2.

2. Click ColorMaxLP Label Printer to launch the default web browser* and open the

EWS for your printer.

t menu, select Formax > ColorMaxLP Label Printer > Toolbox. If

The EWS displays printer information and usage metrics on the Printer Status page. Click Login to log in for full access to all the EWS pages (described in Table 2).

* Recommended: Internet Explorer 8/Firefox 15 or later, at 1280 x 700 or higher resolution.

Requires Java plug-in enabled in browser.

Using the Printer 35

Formax

Table 2 EWS pages

EWS Page Description

Printer Status Access to printer information, ink levels, and usage metrics.

Also shows the current printer settings.

Security Setup (See EWS Security Setup on page 39.)

Change Password Set the passwords for accessing the following:

• Embedded Web Server (EWS). 3 to 12 alphanumeric characters. No special characters.

• Level 1 (Supervisor) security on control panel.

• Level 2 (Administrator) security on control panel.

The control panel password must contain 3 digits.

Printer Settings Set the minimum security level allowed to access the

following protected settings:

• Language

• LCD Brightness/Contrast

• Sensor Sensitivity

Network Setup Network settings for the printer.

Diagnostics Perform diagnostics & print a PQ test plot

Print test pages Load 4” x 4” or larger labels (with inter-label gap or

continuous).

• Specify whether the media loaded in the printer is Continuous, Black mark or with Inter-Label Gap and click Submit. This setting applies when printing all test pages and other printer internal pages.

• Click a test page to print it.

Sensor Threshold Values

• Trigger the printer to run a length (about 1m or 40”) of labels while it records the reading of the gap/mark sensor. At the end of the run, a comma delimited text (.csv) file is generated. (See Interpreting the Gap/Mark

Sensor Readings on page 42)

• Save and import this file into MS Excel or any spreadsheet to chart the readings. This is useful for evaluating if there is sufficient contrast (between the gap/mark and label) for the printer to detect the inter-gap/black mark reliably and help with adjusting the sensor threshold to improve the detection.

• The user needs to open the clamshell and remove the labels from the printer after each test run. (See Clearing

a Media Jam on page 70)

36 Using the Printer

Table 2 EWS pages

EWS Page Description

Advanced Settings

Remote commands • Restart printer

Turn the printer off and on.

• Reset to default settings Reset settings to the factory defaults.

• Synchronize printer date and time with host PC Set the printer date and time by synchronizing with the host PC.

• Zero the tilt sensor Sets the Tilt Sensor so that the current reading is the zero mark.

Click Submit to send the selected command to the printer.

ColorMaxLP Label Printer

Mid Job Servicing Interval

Keep Unused Printhead Nozzles Wet Setting

Printer Pause Settings

Applies to roll-to-roll printing only.

Choose from the four options to determine how frequently the printer will perform a servicing routine during printing. Unless the Disable option is selected, printing will pause, the servicing will occur, then printing resumes

Disable or select the firing frequency of unused printhead nozzles to keep them hydrated. By default, Automatic mode is selected, which algorithmically assigns a fixed frequency suitable for each print mode.

• Pause Mode: The duration between prints When the printer is in Pause mode, the printer prints a label at the specified time interval.

• Cap printhead time: The duration between end of Print and the time when the printhead is moved to the capped position When the printer is in Print and Present mode, the printhead will move to the capped position at a specified time after the last print.

• Multiple Job Queue: Allowable timeout between jobs When the printer is set up to print multiple jobs (with no cut between jobs), this value specifies the max. allowable time for queuing consecutive jobs before the printer initial a cut. This prevents damaging the printhead resulting from prolonged uncapped time.

Continuous Media Gap Setting

Printer Shutdown Schedule

Specify the inter label gap when using continuous media. Click Submit to send the entered value to the printer.

Shutdown the printer daily at a specific time. Click Submit to send the entered value to the printer.

Using the Printer 37

Formax

Table 2 EWS pages

EWS Page Description

Unwinder Settings • Disable Unwinder

Ena

ble this option when using an external unwinder.

• Invert rotation of Unwinder Enable this option when using Face-in label stock.

Other settings • Retract media when printer is idle for 10 or 30 minutes

(default) When the media remains in the printer for some time, it may become deformed and affects the print quality. To avoid this, select this option.

• Enable virtual printing Simulate printing to estimate ink usage.

a) Select Enable virtual printing. b) Print in the usual way. The printer will not actually print, but will estimate ink usage for the print job. c) On the Printer Status page, select Ink Status to view estimates.

The control panel will display is in this mode.

• Disable cut at the start of a print job Do not cut the media at the start of a print job. Enable this option if the printer is used in a clean room to reduce unwanted paper dust/debris.

• Use fixed USB ID When enabled, the Host PC uses a fixed internal USB ID instead of assigning a different USB ID to each printer in the Plug-N-Play setup process. Enable this option if you need to hot-swap printers on a PC.

• Enable Enhanced Fast-Time-To-First Label (ETTFL) Trade off some printhead cleaning routines before the start of a print job to reduce the time of the first printout in the Print and Hold mode.

• Enable Extended Printhead Clean Cycle at the End-of-Job This option adds a Normal printhead clean cycle to the standard cleaning sequence at the End-of-Job.

• Enable Ink spit every 10 min in standby mode Enable this option when the printer is used in a dry environment, characterized by low humidity (~20% RH) and low temperature. (~15oC or 59oF)

• Enable Maintenance Module Servicing message When checked, the printer will display an error to notify the user if there is an issue encountered with the Maintenance Module which will affect print quality. The user can service the module at that time.

Simulation

when the printer

38 Using the Printer

ColorMaxLP Label Printer

S Printer Status

There are three pages on the Printer Status section, Information, Ink Level, and Local Sett

ings.

Information

The Information page will provide the Model, Print Engine ID, Firmware Version, Printer

us, and Printed Length. The Serial Number of the printhead is displayed, along with

Stat the number of labels printed by the current head. In addition, the Total Labels Printed and Total Cuts Made are listed. You can reset these last two counters independently by selecting the one to be reset from the drop-down list and clicking the Reset button.

Ink Level

The Ink Level page will show you the amount of ink remaining in each cartridge.

In addition, the Ink Cost can be specified, which will then be used to determine the Ink Estimate in the Ink Usage section below when the Submit button is clicked. The usage can be exported to a file in .csv format.

Local Settings

The Local Settings page will give you the current settings for the Print by External Trigger (On/Off), Unit (inch/mm), the four offsets, the LCD Contrast and Brightness, the Label Gap Sensor Sensitivity, and the Black Mark Sensor Sensitivity.

Aside from the External Trigger setting (for which you must be logged in to the EWS), these settings can only be viewed in the EWS. Any changes to these settings must be performed on the control panel or drivers.

EWS Security Setup

The ColorMaxLP pri page 12 for the list of security restrictions.

Security Level Description

Level 0 (operator)

Level 1 (supervisor)

Level 2 (administrator)

The administrator can change the passwords through the Embedded Web Server (EWS). It is recommended that the administrator change the passwords once the printer has been set up. The default password is 123 for the EWS and the printer control panel.

nter has three levels of security. See

The printer powers up in level 0 by default, which allows users to access all the functions needed to print, but not to change printer parameters via the control panel.

The user can access certain printer parameters. A password is required to access this level.

All parameters are enabled. A password is required to access this level.

Selecting the Security Level on

Using the Printer 39

Formax

Change Passwords

1. Log in to the EWS.

a On the Windows Start menu, select Formax > ColorMaxLP Label Printer > Toolbox. b Click ColorMaxLP Label Printer to launch the default web browser and open the

EWS for your printer.

c Click Login to log in with your admin password.

2. Select Security Setup, then select Printer Password.

3. Set the password and click Submit.

• The EWS password can have 3 to 12 alphanumeric characters. Special characters are not allowed.

• The control panel password must contain 3 digits.

Change Security Level for Printer Settings

The administrator can change the security level for the following protected printer settings, which are enabled at Level 1 by default.

1. Log in to the EWS.

2. Select Security Setup followed by Printer Security.

3. From the dropdown list, select the minimum security level allowed to access each setting.

For example, if you set Language to Level 0 - Operator, then all security levels will have access to this setting.

4. Click Submit.

40 Using the Printer

ColorMaxLPLabel Printer

EWS Network Setup

The Network Setup page can be used to change the IP information. The same settings can also be changed from the control panel. Select either Continuous or Gap for the Media Layout.

EWS Diagnostics

The Diagnostics page can be used to send test prints to the printer. These are the same

t prints available in the control panel.

tes

EWS Advanced Settings

The Advanced Settings page can be used to send Remote Commands to the printer, set the Mid Job Servicing Interval, and set the printer to Retract media when the printer is idle for 10 minutes.

The Remote Commands include Restart Printer, Reset to Default Settings, and

Synchronize Printer Date and Time with Host PC. Select the command to send and click

the Submit button.

The Mid Job Servicing Interval is used for Roll-to-Roll printing only to be sure the nozzles are kept healthy. The three options are as follows:

Minimum: The Mid Job Servicing occurs every 2475” (62865 mm) or 9 minutes,

whichever comes first.

Normal (Default): The servicing occurs every 1650” (41910 mm) or 6 minutes,

whichever comes first.

Maximum: Servicing occurs every 550” (13970 mm) or 2 minutes,

first.

Disable: Turns off any mid Job Servicing. This may negatively impact print quality.

If white streaking appears on the labels during Roll-to-Roll printing, increase the Mid Job Servicing interval from the current setting.

If color mixing is observed on the labels during Roll-to-Roll printing, decrease the Mid Job Servicing interval from the current setting.

This setting should only be changed if necessary.

NOTE: Mid Job Servicing will not resolve print issues such as white streaks due to

paper dust or debris accumulation in the print zone.

The Printer retract label idle time option will unload the media by rolling it backwards if the printer has not been used for 10 or 30 minutes, whichever is selected. This is done to keep the labels from curling inside the printer, which may cause the label media to rub against the printhead when printing resumes. This setting is checked by default with a 10 minute idle time selected.

whichever comes

The media will need to be reloaded after it has been retracted in order to print.

Using the Printer 41

Formax

The Enable Virtual Printing se actually printing in order to determine the amount of ink that will be used during an actual print. This can be used to help determine the cost of printing a particular label.

tting will allow you to process your label images without

Interpreting the Gap/Mark Sensor Readings

Import the test result .csv file into MS

el (or any spreadsheet) using comma

Exc as the delimiter from the Diagnostics tab in the EWS. Column “a2d_refl” and “a2d_st” reflects the gap (transmissive) and mark (reflective) sensor readings respectively.

Next, create a line graph using the appropriate column of data.

There are 3 possible types of plot:

1. Normal - Sharp spikes at regular intervals indicating the sensors can clearly detect the gap or mark on the media.

42 Using the Printer

2. Noisy - Imperfect spikes at regular intervals indicate the printer may be erroneously detecting the Top-of-Form. For more reliable detection, reduce the sensitivity of the appropriate sensor to achieve a plot that is close to Normal.

3. Bad - Readings are not distinctive. Increase the sensitivity of the appropriate sensor to achieve as close to a Normal plot as possible. If the readings do not improve at maximum sensitivity, this indicates that there is insufficient contrast between the gap (or mark) and the liner. In such a case, the media is incompatible with the printer.

Formax

44 Using the Printer

Chapter 3

Printer Maintenance

Guidelines for Preventive Maintenance 46 Re

placing an Ink Cartridge 47 Cleaning the Printhead 48 Replacing the Printhead 49 Opening/Closing the Clamshell 52 Cleaning Debris from the Cutting Zone 53 Cleaning the Sensors 54 Cleaning the Media Guide 56 Replacing the Service Station 57 Replacing the Aerosol Fan Filter 60 Replacing the Waste Ink Absorber 61

Printer Maintenance 45

Formax

Guideli

Table 3 Maintenance Schedule: For ≥80% Roll to Roll Operation

Part Part Number Every 1M inches

Sensors – Clean – –

Media Guide – Clean – –

Service Station 22929 Inspect Replace –

Aerosol Fan Guard 22943 – Replace –

Waste Ink Absorber 22936 – – Inspect

nes for Preventive Maintenance

Recommended maintenance depends on the print mode that is most frequently used. If you

mostly print Roll to Roll (≥80%), refer to Table 3. Otherwise, see Table 4. Inspect

means to check the condition and replace if necessary.

Note that these are general guidelines for preventive maintenance. As operating conditions for your printer may differ, adjust your maintenance schedule accordingly.

Maintenance items not on the tables below should be performed on an as-needed basis. These maintenance items will be covered before the scheduled maintenance.

(25,400 m)

Every 2.5M inches

(63,500 m)

Every 5M inches

(122,500 m)

1. Inspection should occur every 20 cartridges or 6 months, whichever comes first.

Table 4 Maintenance Schedule: For ≥80% Roll to Cut/Print and Cut/Present Operation

Part Part Number Every 1M inches

(25,400 m)

Sensors – Clean – –

Media Guide – Clean – –

Service Station 22929 Replace – –

Aerosol Fan Guard 22934 – Replace –

Waste Ink Absorber 22936 – – Inspect

1. Inspection should occur every 20 cartridges or 6 months, whichever comes first.

NOTE: When using the cutting feature and continuous media or die-cut media with the

outer matrix left in place, the print zone and cutting zone should be inspected for dust and debris every 3 rolls and cleaned as needed.

Every 2.5M inches

(63,500 m)

Every 5M inches

(122,500 m)

46 Printer Maintenance

Replacing an Ink Cartridge

1. Open the front cover of the printer.

2. Open the latch and remove the empty ink cartridge.

ColorMaxLP Label Printer

3. Insert the new cartridge and close the latch.

4. Close the front cover.

NOTE: Dispose of the empty ink cartridge according to local regulations.

Printer Maintenance 47

Formax

Cleaning the Printhead

The printer provides three automated cleaning cycles for the printhead: Extended next level only if print quality does not improve.

1. On the control panel, select (

, and

Extreme

. Always start with the

Config

) >

Normal

cleaning cycle and proceed to the

Printhead

Clean

Normal

Printer Online

(Config)

CONFIGURATION

3. PRINTHEAD

(Select)

PRINTHEAD

1. CLEAN

Normal

(Select)

CLEAN

1. Normal

(Select)

2. After the cleaning is completed, try printing again.

3. If issues persist, perform again selecting the Extended cleaning cycle. After cleaning is complete, try printing again.

4. If issues still persist, perform an Extreme cleaning.

NOTE: Extreme cleaning should not be performed unless absolutely necessary, as it

may shorten the life of the printhead.

5. If issues still persist, the printhead should be replaced.

48 Printer Maintenance

Replacing the Printhead

1. Open the printer top cover.

2. On the control panel, select ( Replace

. Wait for the printhead latch to be released, then

open the latch fully.

Config

) >

Printhead

ColorMaxLP Label Printer

Do not open latch before it is released!

3. Hold the printhead by the handle and push it toward the printhead latch. Once the printhead is released, lift it out of the printer.

Replace the Nozzle Cover onto the removed printhead.

NOTE: Dispose of the old printhead according to local regulations.

Printer Maintenance 49

Formax

4. Remove the new printhead from its packaging.

Do not touch the ink couplings, electrical contacts, or nozzles.

Do not discard the cover! It should be replaced if the printhead is removed from the printer.

Slowly remove tape from electrical contacts

ink couplings

nozzles

electrical contacts

No less than 45°

Slowly remove tape from nozzles

5. Sl

ide the printhead into the slot. Push it toward the front of the printer. It should

snap into place.

50 Printer Maintenance

6. Close the printhead latch.

ck that ink is flowing

Che through the tubes on both sides of the printhead (circled above).

7. Close the top cover.

ColorMaxLP Label Printer

Printer Maintenance 51

Formax

Openi

ng/Closing the Clamshell

In the following procedures you may need to open the

clamshell in order to access the areas inside the

printer.

NOTE: If you will have the clamshell open for more

than 5-10 minutes, remove the printhead to ensure the printhead remains healthy. See

Replacing the Printhead on page 49.

Opening the Clamshell

1. Open the top cover.

2. Squeeze the latches on either side of the clamshell and open the clamshell to its highest position.

squeeze clamshell latches

52 Printer Maintenance

Clamshell open

Closing the Clamshell

Squeeze and hold the clamshell latches while you gently lower the clamshell back into

ce.

pla

Do not allow the clamshell to drop when closing it.

Cleaning Debris from the Cutting Zone

Clear all debris from the cutting zone to avoid contaminating the print zone, especially fine dust particles.

1. Turn off power to the printer. See Printing Borderless

l-Bleed) Labels on page 32.

(Ful

2. Open the top cover.

3. Vacuum any debris from the cutting zone (shown below in green).

ColorMaxLP Label Printer

cutter path

4. Open the clamshell and also check below the cutting zone, at the bottom o printer and in front of the ink cartridges.

5. Close the clamshell and top cover.

6. Open the front cover and remove any cutting debris.

f the

Printer Maintenance 53

Formax

Clea

ning the Sensors

Always keep the media path clean as accumulated dust can affect printing.

1. Ope

2. Turn off power to the printer. See Printing Borderless (Full-Bleed) Labels on page 32.

3. Vacuum any dust or debris from the sensors.

4. Clean ink from the TOF sensor if the sensor appears dull

5. Vacuum any paper dust or debris from the print zone.

Figure 5 Location of sensors

n the clamshell to its highest position.

Use the rollers to help you locate the sensors as shown in Figure 5.

a Fold a lint-free cloth to form a tip and lightly moisten with de-ionized water.

Insert it in the opening to clean the TOF sensor. b Repeat with a clean part of the cloth if necessary. c Let the sensor dry before continuing.

second roller

Close the Clamshell.

first roller

Transmissive and reflective sensors behind the second roller

TOF sensor behind the first roller

54 Printer Maintenance

ColorMaxLP Label Printer

Clean any debris from the Exit Sensor, which is located near the front right side of

7. the

top of the clamshell.

Exit sensor on top of clamshell

8. Close the top cover. Turn the printer back on.

Printer Maintenance 55

Formax

Cle

aning the Media Guide

Excess ink on the Media Guide can affect print quality.

1. Re

move the printhead. See Replacing the Printhead on page 49.

2. Open the clamshell to its highest position.

3. Slide the white plastic Media Guide to the right. When it will not move further, gently pull down on the guide.

Media Guide

4. Clean any ink residue from the Media Guide by rinsing with water and drying thoroughly.

5. Line the Media Guide slots up with the metal tabs on the bottom of the clamshell and push the guide back on. Slide guide to the left until it stops.

6. Close the Clamshell.

7. Reinstall the printhead and close the top cover.

56 Printer Maintenance

eplacing the Service Station

NOTE: Before you begin, remove the printhead and cap it with the orange

protective cover, but do not close the latch after removing the printhead. See Replacing the Printhead on page 49.

Tool

s • Nitrile powder-free gloves

• T20 Torx driver

• Disposable towels

Removal

ColorMaxLP Label Printer

1. Manually Op

2. On the control panel, select ( eject the service station.

3. Move service station towards front of printer.

4. Press the Power button on the control panel to turn off the printer. See Printing

erless (Full-Bleed) Labels on page 32.

Bord

5. Turn off the Power switch at the back of the printer and unplug the power cord.

6. Remove the front panel:

a Use a T20 Torx driver to remove the four screws (labeled 1 to 4) securing the

front panel.

b Release the front panel and disconnect the two cables behind the control panel.

en the clamshell to its highest position.

Config

) >

Service Station

Eject

. Wait for the printer to

cables behind control panel

Printer Maintenance 57

Formax

7. Pull the service station forward until you can disconnect the flex cable to the wiper mot

or. Loosen the clip on the connector (

Figure 6) to release the flex cable.

flex cable

Ensure that the flex cable does not come into contact with any metallic surface. If it is touching metal and the printer is accidentally turned on, it will short the controller circuit and damage the printer.

Take care when handling the service station. Ink may spill when you tilt the service station.

clip

Never turn on the Printer with the Service Station disconnected!!!

NOTE: Dispose of the old service station according to local regulations.

Installation

8. Insert the flex cable into the connector on the new service station and push in the

p to secure it.

cli

Figure 6 Flex cable to connector on service station

58 Printer Maintenance

clipflex cable

ColorMaxLP Label Printer

Carefully align the service station with the guide rails and slide it into the print

9. eng

ine.

guide rail

10.Manually rotate the positioning gear backwards while uniformly pushing the service station to move the service station into the print engine.

Figure 7 Positioning gear for service station

11.Reinstall the front panel: Reconnect the two cables to the front panel and replace the screws.

12. Close the clamshell

nstall the printhead, close the blue latch, and close the covers.

13. I

14. Plug the power cord back in and turn the printer on.

Never turn on the Printer with the Service Station disconnected!!!

Printer Maintenance 59

Formax

Rep

lacing the Aerosol Fan Filter

As a general guideline, replace the aerosol fan filter every six months.

Tools • Nitrile powder-free gloves

• Flat-headed screwdriver

1. Tu

rn off power to the printer. SeePrinting Borderless (Full-Bleed) Labels on page 32.

2. Open the clamshell to its highest position.

3. Insert the tip of a flat-blade screwdriver into the slot at the corner of the aerosol fan assembly, and pry the cover off.

4. Remove the filter (Figure 8) and replace it with a new one.

5. Snap the cover back into place on the aerosol fan assembly.

6. Close the clamshell and top cover. Turn the printer back on.

Figure 8 Fan assembly

slot

filtercoveraerosol fan assembly

60 Printer Maintenance

eplacing the Waste Ink Absorber

Tools • Nitrile powder-free gloves

1. Open the front cover of the printer.

ColorMaxLP Label Printer

2. Sq

ueeze the latches on both sides of the waste ink absorber and pull it out.

3. Remove the waste ink absorber.

4. Slide the new waste ink absorber into the printer. Push it in until it clicks into place.

5. Close the front cover.

NOTE: Take care when replacing the waste ink absorber to avoid staining hands and

clothing. Dispose of the used waste ink absorber according to local regulations.

Printer Maintenance 61

Formax

62 Printer Maintenance

Chapter 4

Troubleshooting

If Error Messages Appear 64 P

oor Print Quality or Incorrect Printout 66 Other Printing Problems 69 Clearing a Media Jam 70 Clearing Clogged Ink Nozzles 70 Color Mixing Recovery 72 Adjusting Sensor Sensitivity 73

Troubleshooting 63

Formax

Error Messages Appear

If error messages are displayed on the printer control panel, check the following table for

the solution.

Error Message Possible Cause Solution

Clamshell Open The clamshell is open. Close the clamshell.

The clamshell sensor is damaged Contact Technical Support for part replacement.

End of Roll End of roll is detected. Load a new roll of labels.

Front Cover Open The front cover is open. Close the front cover.

Jammed Cutter Debris in the cutting zone. 1. Turn off the printer and unplug the power

cable.

2. Clean any debris from the cutting zone. See Cleaning Debris from the Cutting Zone on

page 53 for details.

Jammed Media The labels are jammed or cannot

feed into the printer.

Media used exceeds the maximum thickness of 0.01” (0.3 mm).

The transmissive (gap) or reflective (black mark) sensor is dirty or faulty.

Low Ink An ink cartridge is low. Replace the ink cartridge. Check the ink status

Mech Error [01] The printer is not receiving the

correct data.

Mech Error [code] where [code] <> 01

Printer mechanical fault. Note the error code and contact Technical

Clear the jam and reload the media. See Clearing a Media Jam on page 70.

Clear the jam and replace the media. See

Choosing Label Media on page 20.

Clean the sensor with a lint free cloth and re-try. If the error persists, contact Technical Support for part replacement.

icons on the Control Panel for the color that is low.

1. Check that the label & image size matches. Increase or decrease the image size slightly.

2. Cancel the job print (and clear the printer spooler, if needed) and re-try.

3. If the error persists, contact Technical Support.

Support. If Mech Error 2 or Mech Error 3 appears during

installation, see Troubleshoot Printer Setup on page 12.

Do not attempt to restart the printer more than 3 times if the same Mech Error appears.

Contact Technical Support.

64 Troubleshooting

Error Message Possible Cause Solution

Media Cover Open The media cover is open. Close media cover.

The cover sensor is damaged Contact Technical Support for part replacement.

ColorMaxLP Label Printer

Missing Ink Tank The ink cartridge is not installed or

not a genuine ink cartridge from the manufacturer (OEM).

The Ink cartridge is not properly installed.

The ink cartridge is faulty. Replace the ink cartridge.

The electrical contact is obstructed or dirty.

The ink cartridge latch is damaged or cannot be closed properly.

Missing Printhead The printhead is not installed or

not a genuine printhead from the manufacturer (OEM).

The printhead is faulty. 1. Insert another printhead (or a known good

Install a genuine ink cartridge. If the problem persists, contact Technical Support.

1. Remove and re-insert the ink cartridge.

2. Wait 10-15s for detection. If the ink tank remains undetected, repeat the process.

3. If the ink tank remains undetected after the third attempt. Restart the printer and repeat step (1) & (2).

4. If the problem persists, contact Technical Support.

Clean contact with a lint free cloth and re-insert.

Contact Technical Support for part replacement.

Install a genuine printhead. If the problem persists, contact Technical Support.

printhead) and check if the printer is able to detect the printhead. If the problem persists, contact Technical Support.

The electrical contact is obstructed or dirty

1. Clean the contact with a lint-free cloth.

2. Re-insert the printhead. If the problem persists, contact Technical Support.

No Media No media is detected. Load a new roll of labels.

The media is not properly inserted

Re-load the media.

into the input guide.

Top Cover Open The top cover is opened. Close the top cover.

The top cover sensor is damaged. Contact Technical Support for part replacement.

Out of Ink An ink cartridge is out of ink. Replace the ink cartridge. Check the ink status

icons for the color that is empty.

Wrong Media Problems with the media. See Printer feeds media without printing on

page 69.

Troubleshooting 65

Formax

Poo

r Print Quality or Incorrect Printout

Problem Possible Cause Solution

Long stripes of missing print or ve r ti c a l light s t re a ks o n s ev er a l labels

Printed barcode cannot be scanned

Ink is smudged on the labels

Ink nozzles are blocked. See Clearing Clogged Ink Nozzles on page 70.

The media is not suitable for use in this printer.

The barcode is too small. Adjust the size of the barcode.

Ink nozzles are clogged and the barcode did not print properly.

The media is not suitable for use in this printer.

Accumulated ink in the print zone.

Replace the media. See Choosing Label Media on page 24.

See Clearing Clogged Ink Nozzles on page 70.

Replace the media. See Choosing Label Media on page 20.

1. Open the clamshell and inspect the print zone (Figure 9).

2. Lightly moisten a a lint-free cloth with de-ionized water and gently clean off any ink from the print zone and printhead.

3. Close the clamshell.

Significant misting on labels

The media is curled and touching the printhead.

The media is curled by the unwinder when the printer is idle for a period of time.

The service station needs to be replaced.

Aerosol is not removed because the fan filter is dirty.

M e d ia u s e d e xc ee d s t h e max i mum th i ckness of 0 . 01 ” (0.3 mm).

1. Replace the media. See Choosing Label

Media on page 20.

2. If the problem persists, contact Technical Support.

1. On the EWS Advanced Settings page, set the printer to retract the media when it is idle for more than 10 minutes.

2. If the problem persists, contact Technical Support.

See Replacing the Service Station on page 56.

Replace the fan filter. See Replacing the Aerosol

Fan Filter on page 60.

Replace the media. See Choosing Label Media on page 24.

If t he p ro b lem persists , conta c t Tec h n ical Support.

66 Troubleshooting

ColorMaxLP Label Printer

Problem Possible Cause Solution

Mixed or muddy colors The printhead is dirty. 1. Run Extended cleaning cycle from the control

panel ( (

CLEAN



Extended

Config

) 

MAINTENANCE



If print quality shows some improvement, repeat Extended cleaning until the print quality is satisfactory.

2. If print quality does not improve, open the

shell and check for patches of wet ink on

clam

the printhead.

3. Use a lint-free cloth to absorb the ink. Avoid touching the neighboring nozzles.

4. Check the print quality. Run Extended cleaning cycle if necessary.

Color ink cartridges are dirty. 1. Remove the yellow (Y) ink cartridge from the

printer.

2. Check the color of the ink through the ink level prism.

Po si t i on o f p r i nt ed image drifts vertically

Top o f Fo rm posi tion ne e d s adjustment.

T h e m e d i a i s n o t lo ad e d properly.

The media is not suitable for use in this printer.

T h e p ri n t e r i s u n a b l e t o correctly detect the inter-label gap or black mark.

ink level prism

If the ink color is very dark (black) instead of yellow or iodine, replace all three color ink cartridges.

Adjust the Top of Form offset from the control panel or printer driver. See Adjusting Alignment

for Printing on page 30.

Relo a d t he medi a. S ee Loa d ing Med ia on page 17.

Replace the media. See Choosing Label Media on page 24.

Adj u st t he sen s itiv i ty of the sen s ors. Se e

Adjusting Sensor Sensitivity on page 73.

Troubleshooting 67

Formax

Problem Possible Cause Solution

M i s -r e gi s t ra t i o n or labels are skipped

L a b el s a re s k i p p e d when printin g roll to roll on media with black mark

Media settings do not match the media loaded in the printer.

The media does not meet the specifications.

T h e p r i n t er is u n ab l e to correctly detect the inter-label gap or black mark.

T h e p r i n t er is u n ab l e to correctly detect the inter-label black mark.

Make sure the settings are correct for the media (e.g. media size and orientation).

See Choosing Label Media on page 24 for the media specifications.

1. Clean the sensors. See Cleaning the Sensors on page 54.

2. If the problem persists, adjust the sensitivity of th e s e n s o rs . Se e Ad j u st i n g Se n s o r

Sensitivity on page 73.

Ad j ust the media si ze in the printe r d r iver: reduce the height by 0.1” (3 mm).

68 Troubleshooting

ther Printing Problems

Problem Possible Cause Solution

ColorMaxLP Label Printer

Printer feeds media without printing and then displays No Media or

on the LCD.

Cha n ges mad e u sin g t he control panel did not take effect.

Labels are not cut The exit sensor needs cleaning Clean t h e exit s ensor. See Cl e a ning t h e

Label not held in Print and Present mode

Label pulls back into printer in Roll to Cut mode

Wrong media

Media settings do not match t h e m e d ia lo a d ed i n th e printer.

The media does not meet the specifications.

T h e p r i n t er is un ab l e to correctly detect the inter-label gap or black mark.

The changes were not saved p ro pe r l y du e t o u s e r or hardware error.

Make sure the Media Layout setting (gap, black mark, or continuous) in the printer driver matches the media used. See Change

ult Settings in Printer Driver on page 27

Defa

See Choosing Label Media on page 24 for the media specifications.

1. Clean the sensors. See Cleaning the

Sensors on page 54.

2. If the problem persists, adjust the sensitivity of the sensors. See Adjusting

Sensor Sensitivity on page 73.

1. Try changing the parameter again.

2. If the problem persists, reset the printer. Try changing the parameter again.

3. If the problem persists, contact Technical Support.

Sensors on page 54.

T h e L C D i s m i s s i n g c h a ra c t e rs o r pa rt s o f characters

Nothing is displayed on the LCD and the printer freezes.

1. Requires security Level 2 (administrator).

The LCD may be damaged. The LCD may need to be replaced. Contact

Internal electronic or firmware failure.

Technical Support.

Contact Technical Support.

Troubleshooting 69

Formax

Clea

ring a Media Jam

1. Open the media cover.

2. Cut off the jammed media from the media roll.

3. Open the clamshell to its highest position.

4. Remove the jammed media from inside the printer.

5. Clean any label debris from the sensors and print zone. See Cleaning the Sensors on page 54.

6. Close the clamshell and top cover.

7. Reload the media.

Clearing Clogged Ink Nozzles

Long stripes of missing print or vertical light streaks on several labels may be an indication of clogged ink nozzles. Follow the procedure below to clear the ink nozzles.

After each step, print and check the print quality. Proceed to the next step only if the problem persists.

1. Open the clamshell and inspect the print zone (the area below the clamshell as shown in Figure 9). Vacuum any dust or debris from the area.

NOTE: Do NOT clean the printhead at this point.

Figure 9 Print zone

clamshell

printhead

print zone

70 Troubleshooting

ColorMaxLP Label Printer

. From the control panel, run Normal printhead cleaning.

( (

Config

) >

MAINTENANCE

CLEAN

Normal

)

• If print quality shows some improvement, repeat Normal cleaning until the print

quality is satisfactory.

• If print quality does not improve, continue with step 3.

3. Run the Extended cleaning cycle from the control panel.

• If print quality shows some improvement, repeat Extended cleaning until the

print quality is satisfactory.

• If print quality does not improve, continue with step 4.

n the Extreme cleaning cycle from the control panel.

4. Ru

• If print quality shows some improvement, repeat Extended cleaning until the

print quality is satisfactory.

• If print quality does not improve, continue with step 5.

5. Open the clamshell and inspect the printhead. Lightly moisten a lint-free cloth with de-ionized water and gently blot off any ink. Do not wipe side-to-side, as this may mix colors from one nozzle into others. If no ink is visible, gently wipe the ink nozzles from one side to the other.

6. Change the printhead.

Contact Technical Support if the issues persist.

Troubleshooting 71

Formax

Color

Mixing Recovery

If the colors appear muddy or dull, excess ink may be building up on the printhead. If thi

s occurs, perform the following steps.

1. Run the Extended cleaning cycle one time, then print several labels. If the print quality shows improvement, repeat until color quality has recovered

2. If the print quality doesn’t improve, open the clamshell and inspect the printhead for excessive ink (the area below the clamshell as shown in Figure 10).

3. If you see excess ink on the printhead, gently tap the affected area of the printhead with a lint-free cloth, taking care to only touch the area with excess ink. Do not rub the printhead.

4. Close the clamshell and top cover, the re-check the print quality. Run an Extended cleaning cycle again; if print quality improves, repeat the cleaning until color quality has recovered.

5. If the print quality is not improving, contact Technical Support.

Figure 10 Excess ink on Printhead

clamshell

Excess ink on printhead

NOTE: If color mixing occurs only on the label immediately after servicing occurs when

printing Roll-to-Roll, increasing the Mid Job Servicing Interval may resolve the problem. See EWS Advanced Settings on page 41.

72 Troubleshooting

Adjusting Sensor Sensitivity

Adjust the sensor sensitivity if you encounter the following problems:

• The printer keeps feeding media and does not print. This may be because the printer is unable to detect the gap or black mark between labels and the sensor sensitivity needs to be increased.

• The printer does not position the media correctly for printing because it detects a “false” gap or mark. In this case the sensor sensitivity needs to be decreased.

Generally sensor sensitivity may need to be increased when the liner is thicker and decreased when the liner is thinner.

The sensor settings require security Level 2 (administrator). Select the security level before you proceed (see Selecting the Security Level on page 12).

ColorMaxLP Label Printer

the control panel, select (

1. On or

REFLECTIVE

2. Set the sensitivity level.

(for black mark).

Printer Online

(Config)

CONFIGURATION

4. SENSOR

SENSOR

1. TRANSMISSIVE

Config

(Select)

) >

SENSOR

(Select)

TRANSMISSIVE

(for inter-label gap)

TRANSMISSIVE



3. Press to return to the main menu.

Try printing again. If the problem persists after repeated adjustments, the media is not compatible with the printer.

Press to increase or to decrease.

Press to select.

Troubleshooting 73

Formax

74 Troubleshooting

Appendix

System Requirements 76 C

onfig Options on the Control Panel 78 Printer Interface (GPIO) Specifications 82 Regulatory Information 84

Appendix 75

Formax

Sys

tem Requirements

The computer used to print must meet the minimum requirements listed below.

Processor Intel® Core™2 and above

Operating system Supported operating systems with the latest updates:

Software • .NET Framework 3.5

Memory • Minimum: 1 GB for Windows XP

Specifications

• Windows 8 (32- and 64-bit)

• Windows 7 (32- and 64-bit) with Service Pack 1

• Windows Vista (32- and 64-bit) with Service Pack 2

• Windows XP (32- and 64-bit) with Service Pack 3

• Java 1.6 or later (included with printer installation)

• Minimum: 2 GB for Windows Vista and later operating systems

• Recommended: 4 GB or more

A v a i l a b l e d is k space

Minimum: 1 GB

.NET Framework 3.5.1 Installation on Windows Server 2008 R2

After the .NET Framework 3.5.1 is installed on Windows Server 2008 R2, follow the

ps below to activate the features.

ste

1. On the Windows Start menu, select Administrative Tools > Server Manager.

2. Click Features to view the status of installed features. Click Add Features.

76 Appendix

Select the .NE

ColorMaxLP Label Printer

T Framework 3.5.1 entry and click Next.

4. Confirm the installation by clicking Install.

5. When installation is complete, click Close. You may be prompted to restart the

computer.

Appendix 77

Formax

Conf

ig Options on the Control Panel

On the control panel, press (

1. Setup

1. Language

2. Reset Settings

3. List Setup

4. Security

1. Level 0

2. Level 1

3. Level 2

5. LCD Contrast

6. LCD Brightness

7. Date/Time**

8. Unit

9. Label

1. Continuous

2. Gap

3. Black Mark

10. Page Cutting

1. Sheets per Cut

2. Print & Present

3. Roll-Roll, leave 1st blank

4. Roll-Roll, print first label

5. Roll-Roll, multiple job

2. Maintenance

1. Print Test Page

1. Barcodes

2. PQ Plot

3. Printhead

1. Clean

1. Normal

2. Extended

3. Extreme

2. Replace

Config

) to access the following menus and options.

4. Service Station

5. Sensor

6.Ext Signal Print

7. Adjust Offset*

8. Network

1. Cap Printhead

2. Eject

1. Transmissive

2. Reflective

3. Level

1. By I/O

1. Yes

2. No

1. Top of Form

2. Bottom of Form

3. Left Edge

4. Cutter Offset

1. List

2. DHCP Settings

1.Automatic

2. Manual

3. IP Settings**

1.Static IP

2. Subnet Mask

3. Default Gateway

4. Wins Server

78 Appendix

Menu items in Bold text require the Control Panel Security Level setting of 1 or 2

Menu items in Bold Italic text require the Control Panel Security Level setting of 2

* - These settings can only be viewed at Security Level 0. Security must be set to Level 1

or 2 to make any changes

** - These settings can only be viewed at Security Levels 0 and 1. Security must be set

to Level 2 to make any changes

Menu/Option Description

Setup

Language

Select the display language for the printer control panel. Supported languages are: English, French, German, Spanish, Italian,

Traditional Chinese, Simplified Chinese, and Japanese.

Reset

t Setup Print the key parameters of the printer in a 4” x 6” label format.

Lis

Restore the default factory settings.

Security Display the current security level:

• Level 0 (operator) – The user can access all the functions needed to print, but cannot change printer parameters via the control panel.

• Level 1 (supervisor) – The user can access certain printer parameters. A password is required to access this level.

• Level 2 (administrator) – All parameters are enabled. A password is required to access this level.

Passwords are set using the EWS (see Embedded Web Server (EWS) on page 35).

LCD Contrast

Adjust the contrast of the text against the background (–3 to 3). Use and to increase or decrease the value.

LCD Brightness

Adjust the brightness of the back light (–3 to 3). Use and to increase or decrease the value.

Date/Time

Set the printer clock (YYYY/MM/DD HH:MM:SS).

ColorMaxLP Label Printer

1. Press and to set each digit (0 to 9).

ess to move to the next digit.

2. Pr

Unit

Unit used for Adjust Offset, either inch or mm. Applies to both Control Panel and EWS units.

Label Select which type of label stock will be used for printing test pages.

Options are Continuous or Gap.

Page Cutting Select the printer default print mode. The available modes are

• Sheet per cut

• Print and Present

• Roll to Roll (Leave first label blank)

• Roll to Roll (Print from first label)

• Roll to Roll (Multiple job queue

When the use printer setting is selected in the driver, the printer will use this mode.

Appendix 79

Formax

Menu/Option Description

Maintenance

Print Test Page Print a test page.

• Barcodes: Print barcode test page.

• PQ Plot: Print diagnostics test page.

Printhead

Clean Clean the printhead. Always start with the Normal cleaning cycle and

proceed to the next level only when print quality does not improve.

• Normal

• Extended

• Extreme

Replace Deprime the printhead and release the printhead latch, allowing the user

to change the printhead.

Service Station

Cap Printhead Cap the printhead.

Eject Eject the service station.

Sensor

Ext Signal Print

Transmissive Adjust the sensitivity of the transmissive gap sensor (–5 to 5). This sensor

detects the inter-label gap or notch.

Reflective Adjust the sensitivity of the reflective gap sensor (–5 to 5). This sensor

detects the inter-label black mark.

Level Detect and display the tilt angle of the printer.

The print engine needs to be kept within two degrees from the horizontal plane in both the X and Y axes, otherwise ink flow to the printhead will be disrupted. Use this option to help you adjust the printer’s tilt angle within ±2 degrees from horizontal.

















By I/O When this option is selected, the printer receives the print job but will

not print until it receives a signal from an external device. See Printer Interface (GPIO) Specifications on page 82.

80 Appendix

Menu/Option Description

Adjust Offset

Top of Form Adjust the print position vertically on the label.

(Offset range: ±0.5” or ±12.7 mm.)

Use these options for borderless printing only.

Left Edge

A positive value adjusts the image toward the top of the label while a negative value moves it down.

–

Top

of Form:

–

Bottom of Form:

–

ColorMaxLPLabel Printer

Bottom of Form

(Used only for Borderless Printing)

Left Edge Adjust the print position horizontally on the label.

Cutter Offset Adjust the position of the cutter.

Adjust the bottom edge of the label for printing by clipping the amount entered from the bottom of the image. Does not change the position of the image on the label.

A p ositive value clips m ore from the bottom of the image while a negative value clips less (image must be larger than label size for negative value to change print appearance).

Changing the BOF may make adjustments to the Cutter Offset necessary.

A positive value adjusts the image toward the left of the label while a negative value moves it to the right.

A positive value adjusts the cut away from the top of the label while a negative value moves it nearer.

–

Appendix 81

Formax

Menu/Option Description

Network

List Network Print the network setup parameters in a 4” x 4” label format.

DHCP Setting

IP Settings

1. Requires Security Level 1 (supervisor) or higher to change. Some settings may not be viewable at Security Level 0.

2. Requires Security Level 2 (administrator) to change. Some settings may not be viewable at Security Levels 0 and 1.

Set the IP settings on the printer.

• Automatic: Set DHCP server to automatic.

• Manual: Disable DHCP server or allow user to set a static IP.

Enter the static IP settings for the printer.

• Static IP

• Subnet Mask

• Gateway

• WINS Server

1. Press and to set each digit (0 to 9).

2. Press to move to the next digit.

Prin

ter Interface (GPIO) Specifications

The Printer Electrical Signal Interface and Protocol is developed to coordinate the

nting of labels with an external process in a production workflow. Using this protocol,

pri the printer (Device A) receives a print job but will not print until it receives a signal from an external device (Device B).

The following scenario illustrates how this could be used:

1. A box on a conveyor arrives at a workstation. A barcode is read and triggers a message to a computer.

2. The computer sends a print job (probably with some variable data) to the printer.

3. The box reaches the next station on the conveyor and triggers a signal (e.g. by a footswitch or automatically by a sensor). The printer starts printing when the signal is received.

The electrical signal to initiate printing is received at the printer’s GPIO port. The handshaking protocol is as follows:

• The printer signals it is ready to print by pulling up the Print Job Ready signal from low to high.

• Device B signals it is ready by pulling up the Ready signal. This must remain high for at least 50 ms before returning to low.

82 Appendix

• The printer prints and pulls down the signal when printing is completed.

igure 11 Tim

ColorMaxLP Label Printer

ing Diagram

Table 5 GPIO Pin Assignment (D-sub 9-pin Connector)

Pin Signal Description

1 HIGH (3.3 V)

2 ADC 5

3 Print job ready (output) (GPIO A25)

4 External device ready (input) (GPIO D04)

5 Printer error (output) (GPIO D08)

6 LOW (0 V)

7 NC

8 NC

9 NC

Appendix 83

Formax

Reg

ulatory Information

FCC Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Any changes or modifications to this equipment which are not expressly approved by the manufacturer could void the user’s authority to operate this equipment.

CE Conformity

For customers in Europe

The CE mark indicates that this product complies with the European requirements for safety, health, environment and customer protection.

This product complies with following European directives: Low Voltage Directive 2006/95/EC, EMC Directive 2004/108/EC, WEEE Directive 2002/96/EC and RoHS Directive 2011/65/EU.

84 Appendix

ColorMaxLP Label Printer

aste Electrical and Electronic Equipment Directive

For customers in Europe

Thi

s symbol on the product or on its packaging indicates that this product should be separately disposed of, and not together with other unsorted municipal household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

The separate collection and recycling of waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment, through controlled treatment of possible hazardous substances that may exist. For more information about where you can drop off equipment for recycling, please contact your local city office, your household waste disposal service or the dealer where you purchased the product.

Appendix 85

Formax

86 Appendix

Formax ColorMaxLP Operator Manual

Specifications and Main Features

Frequently Asked Questions

User Manual