Ford Galaxy (2015), Galaxy (2016), Galaxy (2017), Galaxy (2018), Galaxy (2019) User manual

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FORD GALAXY / S-MAX Owner's Manual
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The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2020
Part Number: CG3646en 202011 20201130102729
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Introduction
Acknowledgments ..........................................9
About This Manual ..........................................9
Symbols Glossary ............................................9
REACH .................................................................11
Replacement Parts Recommendation
............................................................................12
Mobile Communications Equipment
............................................................................12
Data Privacy
Data Privacy .....................................................14
Service Data .....................................................15
Event Data ........................................................15
Settings Data ...................................................16
Connected Vehicle Data - Vehicles With:
Modem ...........................................................16
Mobile Device Data - Vehicles With:
SYNC 3 ...........................................................16
Emergency Call System Data - Vehicles
With: eCall .....................................................17
Environment
Protecting the Environment .......................18
At a Glance
Instrument Panel - LHD ...............................19
Instrument Panel - RHD .............................20
Child Safety
Installing Child Restraints ..........................22
Child Restraint Positioning ........................26
Child Safety Locks ........................................30
Seatbelts
Fastening the Seatbelts ...............................31
Seatbelt Height Adjustment .....................32
Seatbelt Reminder ........................................33
Supplementary Restraints
System
Principle of Operation .................................34
Driver Airbag ....................................................34
Passenger Airbag ..........................................35
Side Airbags ....................................................36
Driver Knee Airbag .........................................37
Side Curtain Airbags .....................................37
Pedestrian Alert System -
Hybrid Electric Vehicle (HEV)
What Is the Pedestrian Alert System
..........................................................................39
Pedestrian Alert System –
Troubleshooting ........................................39
Automatic Crash Notification
System
eCall ...................................................................40
Emergency Assistance ................................42
Keys and Remote Controls
General Information on Radio
Frequencies .................................................45
Remote Control .............................................45
Replacing a Lost Key or Remote Control
..........................................................................50
Passive Key Backup Position ....................50
MyKey™
Principle of Operation ..................................51
MyKey Settings ...............................................51
Creating a MyKey - Vehicles Without:
Push Button Start .....................................52
Creating a MyKey - Vehicles With: Push
Button Start ................................................52
Programming a MyKey ................................52
Clearing All MyKeys ......................................54
Checking MyKey System Status ..............55
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing

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Using MyKey With Remote Start
Systems ........................................................55
MyKey – Troubleshooting - Vehicles
Without: Push Button Start ..................55
MyKey – Troubleshooting - Vehicles
With: Push Button Start .........................56
Doors and Locks
Locking and Unlocking ................................57
Keyless Entry ...................................................59
Liftgate
Manual Liftgate ..............................................62
Power Liftgate ................................................63
Security
Passive Anti-Theft System .......................66
Anti-Theft Alarm - Vehicles With:
Integral Battery ..........................................66
Anti-Theft Alarm - Vehicles With: Interior
Sensor ...........................................................67
Anti-Theft Alarm - Vehicles With:
Perimeter Alarm ........................................69
Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column ..........................................................70
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column ..........................................................70
Heated Steering Wheel ................................71
Wipers and Washers
Windshield Wipers ........................................73
Autowipers .......................................................73
Windshield Washers .....................................75
Rear Window Wiper and Washers ..........76
Headlamp Washers ......................................76
Lighting
General Information .....................................78
Lighting Control .............................................78
Autolamps .......................................................79
Instrument Lighting Dimmer ....................80
Headlamp Exit Delay ..................................80
Automatic High Beam Control ................80
Glare-Free High Beam .................................81
Front Fog Lamps ...........................................84
Rear Fog Lamps ............................................84
Headlamp Leveling ......................................84
Adaptive Headlamps ..................................85
Cornering Lamps ..........................................86
Direction Indicators ......................................86
Interior Lamps ................................................87
Ambient Lighting ...........................................87
Windows and Mirrors
Power Windows ............................................88
Global Opening and Closing ....................89
Exterior Mirrors ..............................................90
Interior Mirror ..................................................92
Childminder Mirror ........................................92
Sun Visors ........................................................93
Sun Shades - Vehicles With: Panoramic
Roof Panel ...................................................93
Moonroof - Vehicles With: Panoramic
Roof Opening Panel .................................95
Instrument Cluster
Gauges - Excluding: Hybrid Electric
Vehicle (HEV) ............................................96
Gauges - Hybrid Electric Vehicle (HEV)
..........................................................................99
Warning Lamps and Indicators ...............101
Audible Warnings and Indicators ..........105
Information Displays
General Information - Excluding: Hybrid
Electric Vehicle (HEV) ...........................106
General Information - Hybrid Electric
Vehicle (HEV) ...........................................109
Information Messages .................................111
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing
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Remote Start - Automatic
Transmission
What Is Remote Start ................................126
Remote Start Limitations .........................126
Enabling Remote Start ..............................126
Remotely Starting and Stopping the
Vehicle .........................................................126
Remote Start Settings - Vehicles
Without: Heated Steering Wheel ......126
Remote Start Settings - Vehicles With:
Heated Steering Wheel .........................127
Climate Control
Automatic Climate Control - Vehicles
With: Sony Audio System .....................128
Automatic Climate Control - Vehicles
With: Premium AM/FM/CD .................130
Automatic Climate Control - Vehicles
With: AM/FM/CD .....................................132
Hints on Controlling the Interior Climate
.........................................................................134
Rear Passenger Climate Controls .........136
Heated Windows and Mirrors .................136
Heated Windshield ......................................137
Auxiliary Heater .............................................137
Seats
Sitting in the Correct Position ..................141
Head Restraints .............................................141
Manual Seats - Vehicles With: 4-Way
Manual Seat ..............................................143
Manual Seats - Vehicles With: 8-Way
Manual Seat ..............................................143
Power Seats ..................................................145
Memory Function .........................................147
Rear Seats ......................................................149
Heated Seats ................................................156
Climate Controlled Seats .........................156
Rear Occupant Alert System
What is the Rear Occupant Alert System
.........................................................................158
How Does the Rear Occupant Alert
System Work .............................................158
Rear Occupant Alert System Precautions
.........................................................................158
Rear Occupant Alert System Limitations
.........................................................................158
Switching Rear Occupant Alert System
On and Off .................................................158
Rear Occupant Alert System Indicators
.........................................................................159
Rear Occupant Alert System Audible
Warnings .....................................................159
Auxiliary Power Points
Auxiliary Power Points ..............................160
Storage Compartments
Cup Holders ...................................................162
Center Console .............................................162
Overhead Console .......................................163
Ashtray ............................................................163
Rear Seat Armrest .......................................163
Starting and Stopping the
Engine
General Information ...................................164
Push Button Ignition Switch ...................164
Steering Wheel Lock ..................................166
Starting a Diesel Engine - Automatic
Transmission .............................................166
Starting a Diesel Engine - Manual
Transmission ............................................168
Starting a Hybrid Electric Vehicle System
- Hybrid Electric Vehicle (HEV) ..........170
Switching Off the Engine ..........................172
Engine Block Heater ....................................172
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing
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Unique Driving Characteristics
Hybrid Vehicle Operation ..........................174
Hybrid Vehicle Frequently Asked
Questions ...................................................176
Auto-Start-Stop - Manual
Transmission
What Is Auto-Start-Stop ..........................178
Auto-Start-Stop Precautions .................178
Switching Auto-Start-Stop On and Off
.........................................................................178
Stopping the Engine ...................................178
Restarting the Engine .................................178
Auto-Start-Stop Indicators ......................179
Auto-Start-Stop Audible Warning ........179
Auto-Start-Stop – Troubleshooting
.........................................................................179
Auto-Start-Stop - Automatic
Transmission
What Is Auto-Start-Stop ...........................181
Auto-Start-Stop Precautions ..................181
Switching Auto-Start-Stop On and Off
..........................................................................181
Stopping the Engine ....................................181
Restarting the Engine .................................181
Auto-Start-Stop Indicators .....................182
Auto-Start-Stop – Troubleshooting
.........................................................................182
Fuel and Refueling
Safety Precautions .....................................184
Fuel Quality - Gasoline ..............................184
Fuel Quality - Diesel ...................................185
Fuel Filler Funnel Location .......................185
Running Out of Fuel ...................................185
Refueling - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV) ........................187
Refueling - Plug-In Hybrid Electric
Vehicle (PHEV) ........................................189
Fuel Consumption .......................................192
Engine Emission Control
Catalytic Converter .....................................194
Selective Catalytic Reductant System -
2.0L EcoBlue .............................................196
Gasoline Particulate Filter ......................200
Diesel Particulate Filter ............................202
High Voltage Battery - Hybrid
Electric Vehicle (HEV)
General Information ..................................205
Transmission
Manual Transmission ...............................206
Automatic Transmission - Hybrid Electric
Vehicle (HEV) ..........................................206
Automatic Transmission - 8-Speed
Automatic Transmission ......................210
All-Wheel Drive
Using All-Wheel Drive ................................213
Brakes
General Information ...................................215
Hints on Driving With Anti-Lock Brakes
.........................................................................216
Electric Parking Brake - Automatic
Transmission .............................................216
Electric Parking Brake - Manual
Transmission .............................................218
Hill Start Assist ............................................220
Traction Control
Principle of Operation ...............................222
Using Traction Control ..............................222
Stability Control
Principle of Operation ...............................223
Using Stability Control ..............................223
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Parking Aids
Principle of Operation ...............................224
Rear Parking Aid ..........................................224
Front Parking Aid ........................................226
Side Sensing System .................................228
Active Park Assist .......................................229
Rear View Camera ......................................236
180 Degree Camera ...................................239
Cruise Control
Principle of Operation ..............................240
Using Cruise Control .................................240
Using Adaptive Cruise Control - Vehicles
Without: Stop and Go ............................241
Using Adaptive Cruise Control - Vehicles
With: Stop and Go ..................................247
Driving Aids
Speed Limiter - Vehicles With: Adaptive
Cruise Control ..........................................254
Speed Limiter - Vehicles With: Cruise
Control ........................................................256
Driver Alert ....................................................258
Lane Keeping System ...............................260
Blind Spot Information System ............264
Cross Traffic Alert .......................................265
Traffic Sign Recognition ...........................268
Eco ...................................................................269
Pre-Collision Assist ....................................270
Front View Camera .....................................273
Drive Control .................................................274
Local Hazard Information
What Is Local Hazard Information .......276
Local Hazard Information Precautions
........................................................................276
Enabling Local Hazard Information ......276
Checking Local Hazard Information
Status ..........................................................276
Load Carrying
General Information ...................................277
Luggage Anchor Points .............................277
Rear Under Floor Storage .........................277
Cargo Nets .....................................................278
Luggage Covers ...........................................280
Roof Racks and Load Carriers ...............280
Dog Guard ......................................................281
Towing
Towing a Trailer ...........................................285
Trailer Sway Control ..................................286
Tow Ball - Vehicles With: Detachable
Tow Ball .....................................................286
Tow Ball - Vehicles With: Retractable
Tow Ball .....................................................289
Towing the Vehicle on Four Wheels -
Manual Transmission .............................291
Towing the Vehicle on Four Wheels -
Automatic Transmission ......................291
Driving Hints
Cold Weather Precautions ......................292
Breaking-In ....................................................292
Driving Economically .................................292
Driving Through Shallow Water ............292
Floor Mats ......................................................293
Roadside Emergencies
Hazard Flashers ..........................................294
Jump Starting the Vehicle - Excluding:
Hybrid Electric Vehicle (HEV) ............294
Jump Starting the Vehicle - Hybrid
Electric Vehicle (HEV) ..........................296
Towing Points ..............................................299
Crash and Breakdown
Information
Post-Crash Alert System ........................300
Automatic Crash Shutoff ........................300
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing
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Emergency Equipment
Storing a First Aid Kit .................................301
Storing a Warning Triangle ......................301
Fuses
Fuse Specification Chart - Excluding:
Hybrid Electric Vehicle (HEV) ............302
Fuse Specification Chart - Hybrid Electric
Vehicle (HEV) ...........................................313
Changing a Fuse ...........................................321
Maintenance
General Information ..................................323
Opening and Closing the Hood .............323
Under Hood Overview - 2.0L EcoBlue,
LHD ..............................................................325
Under Hood Overview - 2.0L EcoBlue,
RHD ..............................................................326
Under Hood Overview - 2.5L Duratec,
Hybrid Electric Vehicle (HEV), LHD
.........................................................................327
Under Hood Overview - 2.5L Duratec,
Hybrid Electric Vehicle (HEV), RHD
........................................................................328
Engine Oil Dipstick - 2.0L EcoBlue .......329
Engine Oil Dipstick - 2.5L Duratec, Hybrid
Electric Vehicle (HEV) ..........................329
Engine Oil Check .........................................329
Engine Cooling Fan - Hybrid Electric
Vehicle (HEV) ..........................................330
Engine Cooling Fan - Diesel ....................330
Engine Coolant Check - Excluding: Hybrid
Electric Vehicle (HEV) ..........................330
Engine Coolant Check - Hybrid Electric
Vehicle (HEV) ...........................................331
Brake Fluid Check .......................................332
Clutch Fluid Check .....................................333
Changing the 12V Battery - Excluding:
Hybrid Electric Vehicle (HEV) ............333
Changing the 12V Battery - Hybrid
Electric Vehicle (HEV) ..........................335
Washer Fluid Check ...................................336
Checking the Wiper Blades .....................337
Changing the Front Wiper Blades .........337
Changing the Rear Wiper Blades .........338
Removing a Headlamp .............................338
Removing a Rear Lamp ............................339
Changing a Bulb .........................................340
Bulb Specification Chart .........................344
Vehicle Care
Cleaning the Exterior .................................346
Cleaning the Interior ..................................347
Repairing Minor Paint Damage .............349
Waxing Your Vehicle ..................................349
Wheels and Tires
General Information ..................................350
Tire Sealant and Inflator Kit ...................350
Tire Care .........................................................355
Using Summer Tires ..................................355
Using Winter Tires ......................................356
Using Snow Chains ....................................356
Tire Pressures ...............................................357
Lug Nuts .........................................................359
Tire Pressure Monitoring
System
What Is the Tire Pressure Monitoring
System .......................................................360
Tire Pressure Monitoring System
Precautions ..............................................360
Tire Pressure Monitoring System
Limitations ...............................................360
Viewing the Tire Pressures .....................360
Resetting Tire Pressure Monitoring
System ........................................................361
Tire Pressure Monitoring System –
Troubleshooting .......................................361
Capacities and Specifications
Vehicle Dimensions - Galaxy ..................363
Vehicle Dimensions - S-MAX .................364
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Towbar Dimensions - Galaxy .................365
Towbar Dimensions - S-MAX .................367
Vehicle Identification Plate ....................368
Vehicle Identification Number ..............369
Capacities and Specifications - 2.0L
EcoBlue ......................................................369
Capacities and Specifications - Hybrid
Electric Vehicle (HEV) ...........................372
Fuel Consumption Figures ......................374
Fuel Consumption Figures - 2.0L EcoBlue
........................................................................374
Fuel Consumption Figures - Hybrid
Electric Vehicle (HEV) ...........................375
Connected Vehicle
What Is a Connected Vehicle .................376
Connected Vehicle Requirements ........376
Connected Vehicle Limitations .............376
Connecting the Vehicle to a Mobile
Network ......................................................376
Connecting the Vehicle to a Wi-Fi
Network ......................................................376
Connected Vehicle – Troubleshooting -
Vehicles With: Modem ..........................377
Connected Vehicle – Troubleshooting -
Vehicles With: SYNC 3 ..........................378
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ........380
Changing the Vehicle Wi-Fi Hotspot
Name or Password ................................380
Audio System
General Information ...................................381
Audio Unit - Vehicles With: Premium AM/
FM/CD ........................................................382
Audio Unit - Vehicles With: Sony AM/FM/
CD ................................................................384
Digital Radio .................................................386
USB Port .........................................................387
Media Hub .....................................................388
Audio System – Troubleshooting ........388
SYNC™ 3
General Information ..................................389
Using Voice Recognition ...........................391
Entertainment ..............................................397
Climate ...........................................................399
Phone .............................................................402
Navigation .....................................................404
Apps ................................................................408
Settings .........................................................409
SYNC™ 3 Troubleshooting .......................411
Appendices
Electromagnetic Compatibility ..............421
eCall User Information .............................424
End User License Agreement .................427
Declaration of Conformity ......................453
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ACKNOWLEDGMENTS

Your vehicle could have components that use open source software. For additional information, visit http://
corporate.ford.com/ford-open-source.html.

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.
Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.
Note: Always use and operate your vehicle in line with all applicable laws and regulations.
Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.
E154903
Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing

Introduction

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Battery acid
Brake fluid - non petroleum based
Brake system
E270480
Brake system
E139223
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
E141128
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
E231160
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment release
Jack
Keep out of reach of children
Lighting control
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing
Introduction
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Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
E65963
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
Windshield wiping system
Windshield wash and wipe

REACH

We are committed to promoting the responsible manufacturing, handling and use of our products and support the underlying goals of REACH, a European Union regulation that concerns the registration, evaluation, authorisation and restriction of chemicals.
We specifically support Regulation EC 1907/2006 Article 33(1) that relates to substances of very high concern which appear on the current list for authorisation.
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Introduction
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If these substances do exist in a product, it is important to guarantee their safe use so the regulation is designed to enable you to take any appropriate risk management measures.
To find out more about the REACH directive, search REACH on the local Ford website.
Note: To find the local Ford website, visit
https://corporate.ford.com/operations/ locations/global-links.html.

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual.
Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents happen sometimes.
Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty.
The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts.
For additional information, refer to the terms and conditions of the Ford Warranty.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING: Driving while
distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
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Introduction
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Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.
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Introduction
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WARNING: Do not connect
wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
We respect your privacy and are committed to protecting it. The information contained in this manual was correct at the time of publication, but as technology rapidly changes, we recommend that you visit the local Ford website for the latest information.
Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.
Note: Error logs are reset following a service or repair.
Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components, for example fuel level, tire pressure and battery charge level.
• Vehicle and component status, for example wheel speed, deceleration, lateral acceleration and seatbelt status.
• Events or errors in essential systems, for example headlamps and brakes.
• System responses to driving situations, for example airbag deployment and stability control.
• Environmental conditions, for example temperature.
Some of this data, when used in combination with other information, for example an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.
Services That We Provide
If you use our services, we collect and use data, for example account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.
For additional information about our privacy policy, refer to the local Ford website.
Services That Third Parties Provide
We recommend that you review the terms and conditions and data privacy information for any services equipped with your vehicle or to which you subscribe. We take no responsibility for services that third parties provide.
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing

Data Privacy

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SERVICE DATA

Our dealers collect service data through the data link connector in your vehicle. They use service data, for example error logs, to help them if you take your vehicle for repair. They share this data with our technical team, if required, to help with diagnosis. In addition to using the information for diagnosis and repair, we use and share service data with our service providers, for example parts suppliers, where required and where permitted by law, for continuous improvement or with other information that we have about you, for example your contact information, to offer you products and services that may be of interest to you according to your preferences and where allowed by law. Our service providers are equally required by law to protect your data and retain it in accordance with data retention policies.
Note: Third party repair facilities can also collect service data through the data link connector.

EVENT DATA

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The event data recorder in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating.
• Whether or not the driver and passenger seatbelts were buckled/fastened.
• How far (if at all) the driver was depressing the accelerator and/or the brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (for example name, gender, age, and crash location) is recorded. However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.
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Data Privacy
Page 20

SETTINGS DATA

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 409).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA ­VEHICLES WITH: MODEM
The modem has a SIM. The modem was enabled when your
vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network
service providers could have access to additional information, for example cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.
Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See Connected Vehicle (page 376).
Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage.
Note: To find out if your vehicle has a modem, visit www.FordConnected.com.
MOBILE DEVICE DATA ­VEHICLES WITH: SYNC 3
If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 408).
The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes, for example, the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.
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Data Privacy
Page 21
If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.
If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 409).
System data cannot be accessed without special equipment and access to your vehicle's module.
For additional information about our privacy policy, refer to the local Ford website.
Note: To find out if your vehicle has connectivity technology, visit
www.FordConnected.com.

EMERGENCY CALL SYSTEM DATA - VEHICLES WITH: ECALL

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services
operators your vehicle location or other details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.
Examples of data that the system transmits are:
• Vehicle identification number.
• Vehicle fuel type.
• Current time.
• Vehicle location and direction.
• Whether the call was automatically or
manually initiated.
• Vehicle category.
Note: You cannot deactivate emergency call systems that are required by law.
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Data Privacy
Page 22

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.
For additional information about our sustainability progress and initiatives, visit
www.sustainability.ford.com.
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Environment

Page 23

INSTRUMENT PANEL - LHD

E278770
A
B
C D E F
GHIJKLMO N
Information display controls. See General Information (page 106).A Instrument cluster. See Instrument Cluster (page 96).B Information display controls. See General Information (page 106).C Push button ignition switch. See Push Button Ignition Switch (page 164).D Hazard flasher switch. See Hazard Flashers (page 294). Passenger airbag
deactivation indicator. See Passenger Airbag (page 35).
E
Audio Unit. See Audio System (page 381).F Heated seat switch. See Heated Seats (page 156).G Climate control. See Climate Control (page 128).H Parking brake. See Electric Parking Brake (page 216).I Parking aid button. See Parking Aids (page 224). Auto-Start-Stop button. See
What Is Auto-Start-Stop (page 181).
J
Audio control. Voice control.K
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At a Glance

Page 24
Steering wheel adjustment lever. See Adjusting the Steering Wheel (page
70).
L
Cruise control buttons. See Cruise Control (page 240).M Lighting control. See Lighting Control (page 78).N Power liftgate button. See Power Liftgate (page 63).O

INSTRUMENT PANEL - RHD

E278769
A B
C
DEF
G H
J
I
K
L
M
N
O
Information display controls. See General Information (page 106).A Instrument cluster. See Instrument Cluster (page 96).B Information display controls. See General Information (page 106).C Push button ignition switch. See Push Button Ignition Switch (page 164).D Hazard flasher switch. See Hazard Flashers (page 294). Passenger airbag
deactivation indicator. See Passenger Airbag (page 35).
E
Audio Unit. See Audio System (page 381).F Heated seat switch. See Heated Seats (page 156).G
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At a Glance
Page 25
Climate control. See Climate Control (page 128).H Parking aid button. See Parking Aids (page 224). Auto-Start-Stop button. See
What Is Auto-Start-Stop (page 181).
I
Parking brake. See Electric Parking Brake (page 216).J Audio control. Voice control.K Steering wheel adjustment lever. See Adjusting the Steering Wheel (page
70).
L
Cruise control buttons. See Cruise Control (page 240).M Lighting control. See Lighting Control (page 78).N Power liftgate button. See Power Liftgate (page 63).O
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At a Glance
Page 26

INSTALLING CHILD RESTRAINTS

E161855
E68916
WARNING: Extreme Hazard! Never use a rearward facing child restraint on a seat protected by an active airbag in front of it. Death or serious injury to the child can occur.
WARNING: You must switch the passenger airbag off when using a rearward facing child restraint on the front seat.
WARNING: You must switch the passenger airbag on following the removal of the child restraint.
WARNING: Read and follow the manufacturer's instructions when you are installing a child restraint.
WARNING: Do not modify child restraints in any way.
WARNING: Do not hold a child on your lap when your vehicle is moving.
WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.
WARNING: If your vehicle has been involved in a crash, have the child restraints checked.
Only child restraints certified to ECE-R129 or ECE-R44.03 (or later) have been tested and approved for use in your vehicle. A choice of these are available from an authorized dealer.
Note: Mandatory use of child restraints varies from country to country.
When using a child restraint on a front seat, follow these seat positioning guidelines:
• The child restraint must not be in contact with the instrument panel.
• Position the passenger seat as far rearward as possible and route the seatbelt forward and downward from the B-pillar ring to the child restraint.
• If it proves difficult to tighten the lap section of the seatbelt without slack remaining, adjust the seat backrest to the fully upright position and raise the height of the seat.
Note: When using a child restraint on a rear seat, adjust the front seat to a position to prevent contact with the child's feet or legs.
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Child Safety

Page 27
Child Restraints for Different Mass Groups
Use the correct child restraint as follows:
Baby Safety Restraint (Group 0+)
E68918
Secure children that weigh less than 13 kg (29 lb) in a rearward facing baby safety restraint (Group 0+) on the rear seat.
Child Safety Restraint (Group 1)
E68920
Secure children that weigh between 13 kg (29 lb) and 18 kg (40 lb) in a child safety restraint (Group 1) on the rear seat.
Booster Seats
WARNING: Do not install a booster
seat or a booster cushion with only the lap strap of the seatbelt.
WARNING: Do not install a booster seat or a booster cushion with a seatbelt that is slack or twisted.
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
WARNING: Do not use pillows, books or towels to boost your child's height. Failure to follow this instruction could result in personal injury or death.
WARNING: Make sure that your children sit in an upright position.
WARNING: Make sure the child restraint rests tightly against the vehicle seat. If necessary, adjust the seat backrest to an upright position. It may also be necessary to lift or remove the head restraint.
WARNING: You must reinstall the head restraint following the removal of the child restraint.
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Child Safety
Page 28
Booster Seat (Group 2)
E70710
Secure children that weigh greater than 15 kg (33 lb) but are less than 150 cm (60 in) tall in a booster seat or on a booster cushion.
We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult seatbelt over the center of your child's shoulder and the lap strap tightly across their hips.
Booster Cushion (Group 3)
WARNING: When using a booster
cushion, make sure you adjust the vehicle head restraint on that seating position.
E68924
Secure children that weigh greater than 22 kg (49 lb) but are less than 150 cm (60 in) tall on a booster cushion.
ISOFIX Anchor Points
WARNING: Use an anti-rotation
device when using the ISOFIX system. Failure to follow this instruction could result in personal injury or death.
Your vehicle has ISOFIX anchor points that accommodate universally approved ISOFIX child restraints.
Always follow the manufacturer's instructions for installing a child restraint with a top tether.
E174928
The ISOFIX system has two rigid attachment arms on the child restraint. These attach to anchor points on the outermost rear seats, where the cushion and backrest meet.
Note: If you are purchasing an ISOFIX child restraint, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See Child Restraint Positioning (page 26).
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Child Safety
Page 29
Top Tether Anchor Points
E87146
For child restraints with a top tether, tether anchor points are on the back of the second row seats.
Attaching a Child Restraint With Top Tethers
WARNING: Do not attach the top
tether strap to anything other than the correct top tether strap anchor point.
WARNING: Make sure that the top tether strap is not slack or twisted and is properly located on the anchor point.
1. Attach the tether strap to the anchor point.
Note: Where applicable, remove the luggage cover to ease installation. See Luggage Covers (page 280).
Note: You may need to lift or remove the head restraint to ease installation. See Head Restraints (page 141).
2. Remove the ISOFIX lower anchor point covers.
E87145
3. Push the child restraint back firmly to engage the ISOFIX lower anchor points.
4. Tighten the tether strap in line with the child restraint manufacturer's instructions.
Attaching a Child Restraint With a Support Leg
WARNING: If you use a child
restraint with a support leg, make sure the support leg rests securely on the underfloor storage compartment cover. Make sure the spacer which stores the tire repair kit is in the storage and the lid is closed. Failure to follow this instruction could result in personal injury or death.
WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.
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Child Safety
Page 30
WARNING: Make sure that the
child restraint manufacturer lists your vehicle as suitable for use with this type of child restraint.
E185352
Always follow the manufacturer's instructions for installing a child restraint with a support leg.

CHILD RESTRAINT POSITIONING

WARNING: Extreme Hazard! Never
use a rearward facing child restraint on a seat protected by an active airbag in front of it. Death or serious injury to the child can occur.
WARNING: If you use a child restraint that has a support leg, make sure the support leg rests securely on the floor.
WARNING: If you use a child restraint and a seatbelt, make sure that the seatbelt is not slack or twisted.
WARNING: When using a child restraint on a rear seat, the child restraint must rest tightly against the vehicle seat. It must not touch the head restraint. If necessary remove the head restraint.
See Head Restraints (page 141).
WARNING: You must reinstall the head restraint following the removal of the child restraint.
See Head Restraints (page 141).
Note: See an authorized dealer for the latest details relating to our recommended child restraints.
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Child Safety
Page 31
Mass group categories
Seating positions
3210+0
46 - 79 lbs
(22 - 36 kg)
33 - 55 lbs
(15 - 25 kg)
20 - 40 lbs
(9 - 18 kg)
Up to 29
lbs (13 kg)
Up to 22
lbs (10 kg)
Booster seat or cushion
Child
safety seat
Baby safety seat
UF¹ ³UF¹ ³UF¹XX
Front passenger seat with airbag ON
U¹ ³U¹ ³U¹U¹U¹
Front passenger seat with airbag OFF
U³U³UUUSecond row seats
U³U³UUUThird row Galaxy
UF² ³UF² ³UF²XXThird row S-Max
X Not suitable for children in this mass group. U Suitable for universal category child restraints approved for use in this mass group. U¹ Suitable for universal category child restraints approved for use in this mass group.
We recommend that you secure children in a government approved child restraint, on the rear seat.
UF¹ Suitable for universal category forward facing child restraints approved for use in this mass group. We recommend that you secure children in a government approved child restraint, on the rear seat.
UF² Suitable for universal forward facing child restraints approved for use in this mass group. Groups 2 and 3 booster seats with a backrest might be limited in the height adjustment of the back. See the child restraint owner manual.
³ At time of publishing, the recommended Group II/III child restraint is the Britax Romer Kidfix XP.
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Child Safety
Page 32
Note: When using a child restraint on a
front seat, the following longitudinal seat positioning guideline should be followed: The child restraint must not be in contact with the instrument panel. The passenger seat should be positioned as far rearward as possible by having a seat belt routing (from B-Pillar ring to child restraint) in a forward direction. If it proves difficult to tighten the lap section of the safety belt without slack remaining, adjust the seatback to the fully upright position and raise the height of the seat. See Seats (page 141).
Note: When using a child restraint on a rear seat, adjust the seat in front of it in a position to prevent contact with the rear passenger, child feet or child legs. Make sure the child restraint rests tightly against the vehicle seat. If necessary adjust the seatback to an upright position. It may be necessary to lift or remove the head restraint. See Head Restraints (page 141).
ISOFIX Child Restraints
Mass group categories
Seating positions
10+0
Rear facing
Forward
facing
Rear facing
20 - 40 lbs (9 - 18 kg)Up to 29 lbs (13 kg)
Not ISOFIX equipped
Size
class
Front passenger seat
Seat type
C, D
1
A, B, B1
1
C,D, E
1
Size
class
Second row seat ISOFIX
IL
2
IL2, IUF
3
IL
2
Seat type
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Child Safety
Page 33
Mass group categories
Seating positions
10+0
Rear facing
Forward
facing
Rear facing
20 - 40 lbs (9 - 18 kg)Up to 29 lbs (13 kg)
Not ISOFIX equipped
Size
class
Third row seats
Seat type
IL Suitable for particular ISOFIX child restraints systems of the semi-universal category. Please consult child restraints systems suppliers' vehicle recommendation lists.
IUF Suitable for ISOFIX forward facing child restraints systems of universal category approved for use in this mass group and ISOFIX size class.
1
The ISOFIX size class for both universal and semi-universal child restraint systems is
defined by the capital letters A to G. These identification letters are displayed on the ISOFIX child restraint.
2
At time of publishing the recommended Group O+ ISOFIX baby safety seat is the Britax
Romer Baby Safe. See an authorized dealer for the latest details relating to our recommended child restraints.
3
At time of publishing the recommended Group 1 ISOFIX child restraint is the Britax Romer
Duo. See an authorized dealer for the latest details relating to our recommended child restraints.
I-Size Child Restraints
Rear center seatRear outboard seatsFront passenger seat-
XI-UXI-Size child restraint
systems
I-U Suitable for use with forward and rearward facing I-Size child restraint systems. X Not suitable for use with I-Size child restraint systems.
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Child Safety
Page 34

CHILD SAFETY LOCKS

(If Equipped)
E259984
Press the switch to turn them on. Press the switch again to turn them off.
Note: You cannot open the rear doors from inside if you have put the child safety locks on.
Note: You cannot use the rear power window switches if you have put the child safety locks on.
Note: If the LED flashes, the system has detected a fault that requires service. Have your vehicle checked as soon as possible.
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Child Safety
Page 35

FASTENING THE SEATBELTS

WARNING: You have not fastened
the safety belt correctly if you do not hear a distinct click. Failure to fasten the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.
WARNING: Make sure that your safety belt is securely stored away and is not outside your vehicle when closing the door. Failure of an occupant to be able to use a trapped safety belt increases the risk of serious personal injury or death.
E74124
E194532
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Seatbelts

Page 36
The retractor for the rear center seat belt is located in the roof.
To fasten the seat belt:
1. Pull the belt out steadily. It may lock if you pull it sharply or if the vehicle is on a slope.
2. Insert the smaller tongue into the black buckle to the left of the center seat.
3. Pull the larger tongue across the lap and insert it into the buckle to the right of the center seat.
Note: If in constant use, you can leave the belt buckled in the black buckle. When it is not in use, or when you fold or move the rear seats, you should release the belt from the black buckle.
Note: The rear outer safety belts can lock if you return the seatback from a folded position to the upright position forcefully. Should the safety belt lock, recline the seat using the recline adjustment. See Rear Seats (page 149).
Using Safety Belts During Pregnancy
E170730
WARNING: Position the safety belt correctly for your safety and that of your unborn child. Do not use only the lap strap or the shoulder strap. Failure to adjust the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.
Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt portion of a combination lap and shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.

SEATBELT HEIGHT ADJUSTMENT

WARNING: Position the seatbelt
height adjuster so that the seatbelt rests across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and increase the risk of injury in a crash.
E145664
1. Pull the button and slide the height adjuster up or down.
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Seatbelts
Page 37
2. Release the button and pull down on the height adjuster to make sure it is locked in place.

SEATBELT REMINDER

WARNING: The system will only
provide protection when you use the seatbelt correctly.
A warning lamp illuminates and an audible warning sounds when the following conditions have been met:
• The driver seat is occupied or the front seats are occupied.
• The front seatbelts have not been fastened.
• Your vehicle exceeds a relatively low speed.
It also illuminates when a front seatbelt is unfastened when your vehicle is moving.
If you do not fasten your seatbelt, the audible and visual warnings turn off after approximately five minutes.
Switching the Seatbelt Reminder Off
Contact an authorized dealer.
Seatbelt Monitor
A tick symbol displays confirming the seatbelt has been fastened.
An exclamation mark displays and a tone sounds if a seatbelt is unfastened.
Note: If multiple seatbelts are unfastened within a few seconds of each other, only one tone sounds.
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Seatbelts
Page 38

PRINCIPLE OF OPERATION

WARNING: Extreme Hazard! Never
use a rearward facing child restraint on a seat protected by an active airbag in front of it. Death or serious injury to the child can occur.
WARNING: Do not modify the front of your vehicle in any way. This could adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death.
WARNING: Wear a seatbelt and keep sufficient distance between yourself and the steering wheel. Only when you use the seatbelt correctly, can it hold you in a position that allows the airbag to achieve its optimum effect. Failure to adhere to this warning could result in serious personal injury or death.
WARNING: Repairs to the steering wheel, steering column, seats, airbags and seatbelts must be carried out by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not poke sharp objects into areas where airbags are fitted. This could damage and adversely affect deployment of the airbags. Failure to follow this instruction could result in personal injury or death.
WARNING: Accessory seat covers not released by Ford Motor Company could prevent the deployment of the airbags and increase the risk of injuries in a crash.
Note: A loud bang sounds and there is a cloud of harmless powdery residue if an airbag deploys. This is normal.
For routine cleaning, wipe the surface with a soft, damp cloth.

DRIVER AIRBAG

E74302
The airbag will deploy during significant frontal and near frontal collisions. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the airbag will not deploy.
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Supplementary Restraints System

Page 39

PASSENGER AIRBAG

E74302
The airbag is designed to deploy during a significant frontal or near-frontal crash. The airbag inflates within a few thousandths of a second cushioning forward body movement and deflates on contact with the occupant. The airbag is not designed to deploy during a minor frontal crash, rear crash, side crash or a vehicle rollover.
Switching the Passenger Airbag Off
WARNING: You must switch the
passenger airbag off when using a rearward facing child restraint on the front seat.
The switch is on the passenger side end of the instrument panel. The passenger airbag deactivation indicator is in the center console.
E71313
1. Insert the key blade into the switch.
E254890
2. Turn the key to OFF.
3. When you switch the ignition on, check that the passenger airbag OFF indicator illuminates. If it does not illuminate when you switch the ignition on, this indicates a malfunction. Have your vehicle checked as soon as possible.
Switching the Passenger Airbag On
WARNING: You must switch the
passenger airbag on following the removal of the child restraint.
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Supplementary Restraints System
Page 40
1. Insert the key blade into the switch.
E254889
2. Turn the key to ON.
3. When you switch the ignition on, check that the passenger airbag ON indicator illuminates. If it does not illuminate when you switch the ignition on, this indicates a malfunction. Have your vehicle checked as soon as possible.

SIDE AIRBAGS

All vehicles
WARNING: Do not place objects
or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.
WARNING: Accessory seat covers not released by Ford Motor Company could prevent the deployment of the airbags and increase the risk of injuries in a crash.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
E72658
Vehicles With: Driver Side Airbag/Passenger Side Airbag
E152533
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Supplementary Restraints System
Page 41
The side airbag is on the outermost side of each front seat backrest.
Vehicles With: Rear Seat Side Airbag
E256470
The side airbag is on the outermost side of each outermost rear seat backrest.
All vehicles
The side airbags are designed to inflate between the door panel and the occupant to enhance the protection in certain crashes.
The side airbags are designed to deploy during a significant lateral crash. They could also deploy during a significant frontal crash. The side airbags are not designed to deploy during a minor lateral or frontal crash, rear crash or a vehicle rollover.
Airbag Warning Lamp
If it does not illuminate when you switch the ignition on, continues
to flash or remains on when the engine is running, this indicates a malfunction. Have your vehicle checked as soon as possible.
Airbag Secondary Warning Audible Warning
Sounds when the airbag warning lamp is not working.

DRIVER KNEE AIRBAG

WARNING: Do not attempt to open
the airbag cover.
The airbag will deploy during significant frontal and near frontal collisions that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupants, thus providing a cushion between the driver’s knees and the steering column. During overturns, rear collisions and side collisions, the knee airbag will not deploy.
Note: The airbag has a lower deployment threshold than the front airbags. During a minor collision, it is possible that only the knee airbag will deploy.

SIDE CURTAIN AIRBAGS

WARNING: Do not place objects
or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
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Supplementary Restraints System
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E75004
The airbags are above the front and rear side windows.
The airbag is designed to deploy during a significant lateral or frontal angled crash. The airbag is not designed to deploy during a minor lateral and frontal crash, rear crash or a vehicle rollover.
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WHAT IS THE PEDESTRIAN ALERT SYSTEM

Electric drive vehicles can be extremely
quiet. The pedestrian alert system is designed to generate a sound to alert pedestrians to the presence of an electric drive vehicle.

PEDESTRIAN ALERT SYSTEM – TROUBLESHOOTING

Pedestrian Alert System – Information Messages
ActionConditionMessage
Have your vehicle checked as soon as possible.
The system has malfunc­tioned.
Pedestrian sounder malfunction Service now
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Pedestrian Alert System - Hybrid Electric Vehicle (HEV)
Page 44

ECALL

WARNING: If the system
malfunctions, have your vehicle checked as soon as possible.
Note: The system is an emergency call system that complies with European Union Regulation (EU) 2015/758. See eCall User Information (page 424). It uses the public cell phone network to initiate a call to the public emergency services when activated automatically in a severe accident or manually by the vehicle occupants.
Note: The system is designed for emergency calls in case of severe accidents or other emergencies that require the emergency services. It does not support other voice calls.
Note: The system may not operate properly if your vehicle has a non-Ford audio system.
Note: The system only operates in areas with a compatible cell phone network and emergency services infrastructure.
Note: Not all accidents activate the system. If an accident does trigger the system, it initiates a call to the emergency services. Do not wait for the system to initiate a call if you are able to do so. Call emergency services immediately to avoid a delayed response time. If you do not hear the system within five seconds of the accident, the system could be non-functional.
Note: In the case of an emergency, the system, as a means of communication aid, can help you contact specific rescue departments of public emergency services. The system does not deploy the rescue operations. The local public emergency service deploys specific rescue operations according to the actual situation.
Note: If the system is unable to initiate a call to the emergency services, a voice prompt plays and the emergency call system indicator illuminates.
During an emergency call, the system transmits vehicle data to the emergency service. See Event Data (page 15).
Examples of data that the system transmits are:
• Vehicle identification number.
• Vehicle fuel type.
• Current time.
• Vehicle location and direction.
• Whether the call was automatically or
manually initiated.
• Vehicle category.
Note: The emergency operator may not receive your vehicle data if the transmission is unsuccessful.
The emergency call system indicator illuminates brightly for a short time when you switch the ignition on. If it remains on or does not illuminate at all, the system has malfunctioned. Have your vehicle checked as soon as possible.
Emergency Call System Indicator
E218263
The indicator is integrated into the emergency call button on the overhead console.
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Automatic Crash Notification System

Page 45
DescriptionEmergency Call System
Indicator Status
Normal operation.Dimmed red.
The system is initiating an emergency call.Rapidly flashing.
The system is transmitting vehicle data to the emergency services.
Moderately flashing.
The system is connected to the emergency services and communication is established.
Slowly flashing.
The system has malfunctioned. Have your vehicle checked as soon as possible.
Bright red.
Emergency Call System Information Messages
DescriptionMessage
The system has malfunctioned. Have your vehicle checked as soon as possible.
Emergency call system malfunction Service required
Automatically Initiated Emergency Call
If an accident results in an attempt to deploy an airbag, excluding knee airbags and rear inflatable seatbelts, or to shut off the fuel pump, the system initiates a call to the emergency services. This call cannot be canceled.
Manually Initiated Emergency Call
E218263
WARNING: Use caution when making a manual emergency call when driving.
1. Switch the ignition on.
2. Press the emergency call button to initiate a call to the emergency services.
Note: Press the button again before the call is connected to cancel it.
3. Speak to the operator.
Note: After completing an emergency call, the emergency operator can call your vehicle. The system automatically answers incoming calls for up to an hour.
Changing the Backup Battery
The system has a backup battery and indicates when it needs to be changed. We recommend that you have the battery changed by an authorized dealer.
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Automatic Crash Notification System
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EMERGENCY ASSISTANCE

WARNING: Unless the Emergency
Assistance setting is on prior to a collision, the system does not attempt to place an emergency call. This could delay the response time, increasing the risk of serious injury or death.
WARNING: For this feature to work, your mobile phone must be Bluetooth-enabled and compatible with the system.
WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent Emergency Assistance from working properly.
Note: Not all accidents activate the system. If an accident does trigger the system, it initiates a call to the emergency services. Do not wait for the system to initiate a call if you are able to do so. Call emergency services immediately to avoid a delayed response time. If you do not hear the system within five seconds of the accident, the system could be non-functional.
If an accident results in an attempt to deploy an airbag, excluding knee airbags and rear inflatable seatbelts, or to shut off the fuel pump, the system initiates a call to the emergency services.
Note: Before setting the feature on, please read the important notice about the Emergency Assistance feature and the Emergency Assistance privacy notice later in this section for important information.
Note: When you switch Emergency Assistance on or off, the settings apply to all paired mobile phones. If you switch Emergency Assistance off and a previously paired phone connects when you switch the ignition on, either a voice message plays, a display message or icon is shown or both.
Note: Every mobile phone operates differently. While Emergency Assistance works with most mobile phones, some mobile phones may experience difficulties using this feature.
Note: In the case of an emergency, the system, as a means of communication aid, can help you contact specific rescue departments of public emergency services. The system does not deploy the rescue operations. The local public emergency service deploys specific rescue operations according to the actual situation.
To make sure that Emergency Assistance works correctly:
• The system must have power and be working correctly at the time of the crash and during feature activation and use.
• You must switch on the feature before a crash.
• You must have a cell phone connected to the system.
• In certain countries, it may be necessary to have a valid and registered SIM card with credit in order to place and maintain an emergency call.
• A connected cell phone must have the ability to make and maintain an outgoing call at the time of the crash.
• A connected cell phone must have adequate network coverage, battery power and signal strength.
• Your vehicle must have battery power.
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Automatic Crash Notification System
Page 47
Note: This feature only works in a country
where Emergency Assistance can call the local emergency services. For additional information, please refer to the local Ford website.
In the Event of a Crash
Before making a call:
• If you do not cancel the call, an introductory message plays for the emergency operator. After this message, there is hands-free communication between your vehicle's occupants and the operator.
• The system provides a short window of time (approximately 10 seconds) to cancel the call. If you do not cancel the call, the system initiates a call to the emergency services.
• The system plays a message letting you know when it attempts to make an emergency call. You can cancel the call by selecting the relevant button or by pressing the end call button on the steering wheel.
Note: Not every crash deploys an airbag or triggers the fuel pump shut off, which may turn on Emergency Assistance. However, if Emergency Assistance is triggered, the system tries to contact the emergency services. If a connected cell phone sustains damage or loses connection to the system, it searches for and tries to connect to any available previously paired cell phone and initiates a call to the emergency services.
During a call:
• Emergency Assistance uses your vehicle GPS or cellular network information when available to determine the most appropriate language to use. It alerts the emergency operator of the crash and delivers the introductory message. This may include your vehicle GPS coordinates.
• The language the system uses to interact with the occupants of your vehicle may differ from the language used to deliver information to the emergency operator.
• After the delivery of the introductory message the voice line opens so that you can speak hands-free with the emergency operator.
• When the line is connected, you must be prepared to provide your name, phone number and location information immediately.
Note: While the system provides information to the emergency operator, the system plays a message letting you know it is sending important information. It then lets you know when the line is open to start hands-free communication.
Note: During an Emergency Assistance call, an emergency priority screen appears which contains vehicle GPS coordinates when available.
Note: It is possible that GPS location information is not available at the time of the crash; in this case, Emergency Assistance will still attempt to place an emergency call.
Note: It is possible that the emergency services will not receive the GPS coordinates; in this case, hands-free communication with an emergency operator is available.
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Automatic Crash Notification System
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Note: The emergency operator may also
receive information from the cellular network such as cell phone number, cell phone location and cell phone carrier name independent from Emergency Assistance.
Emergency Assistance may not work if:
• Your cell phone or Emergency Assistance hardware sustains damage in the crash.
• The vehicle battery or the system has no power.
• A crash ejects your cell phone from your vehicle.
• You do not have a valid and registered SIM card with credit in your cell phone.
• You are in a country where Emergency Assistance cannot call the local emergency services. For additional information, please refer to the local Ford website.
Important Information About Emergency Assistance
Emergency Assistance does not currently call emergency services in the following countries:
• Albania.
• Armenia.
• Azerbaijan.
• Belarus.
• Bosnia and Herzegovina.
• Georgia.
• Macedonia.
• Moldova.
• Netherlands.
• Russia.
• Ukraine.
Emergency Assistance Privacy Notice
When you switch on Emergency Assistance, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut off. This feature has the capability to disclose your location information to the emergency operator or other details about your vehicle or crash to provide the most appropriate emergency services.
If you do not want to disclose this information, do not switch on the feature.
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Automatic Crash Notification System
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GENERAL INFORMATION ON RADIO FREQUENCIES

Note: Changes or modifications not
expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
The typical operating range for your transmitter is approximately 10 m (33 ft).
A decrease in operating range could be caused by:
• weather conditions
• nearby radio towers
• structures around your vehicle
• other vehicles parked next to your
vehicle.
The radio frequency used by your remote control can also be used by other radio transmitters, for example amateur radios, medical equipment, wireless headphones, wireless remote controls, cell phones, battery chargers and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.
Note: Make sure your vehicle is locked before leaving it unattended.
Note: If you are in range, the remote control will operate if you press any button unintentionally.
Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage.

REMOTE CONTROL

Passive Key
Your passive keys operate the power locks and the remote start system. The key must be in your vehicle to activate the push-button start system.
E151795
Note: Your vehicle’s backup keys came with a security tag that provides important vehicle key cut information. Keep the tag in a safe place for future reference.
Removable Key Blade
The passive key contains a removable key blade that you can use to unlock your vehicle.
Type 1
E306249
Push the release button and pull the key blade out.
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Keys and Remote Controls

Page 50
Type 2
E87964
2
1
1
1. Press and hold the buttons on the edges of the transmitter to release the cover. Carefully remove the cover.
2. Remove the key blade from the transmitter.
Using the Key Blade
The key cylinder is under a cap on the driver door handle.
To remove the cap:
E151956
1. Insert the key blade into the slot on the bottom of the handle and press up.
2. While maintaining upward pressure, move the cap rearward to release it. Gently remove the key while doing so.
To install the cap:
E151957
1. Place the cap just rearward of the key cylinder.
2. While applying pressure to the cap, move it forward until it is in place. You may hear a snap as it engages.
Make sure you have properly installed the cap by trying to move it rearward.
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Changing the Remote Control Battery
WARNING: Keep batteries away
from children to prevent ingestion. Failure to follow this instruction could result in personal injury or death. If ingested, immediately seek medical attention.
WARNING: If the battery compartment does not securely close, stop using the remote control and replace it as soon as possible. In the meantime, keep the remote control away from children. Failure to follow this instruction could result in personal injury or death.
E107998
Make sure that you dispose of old batteries in an
environmentally friendly way. Seek advice from your local authority about recycling old batteries.
Note: You do not need to reprogram the remote control after you have replaced its battery, it should operate normally.
A message will appear in the information display when the remote control battery is low. See Information Messages (page
111).
Type 1
The remote control uses one coin-type three-volt lithium battery CR2450 or equivalent.
E306249
1. Push the release button and pull the key blade out.
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Keys and Remote Controls
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E218401
2. Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover.
E218402
3. Insert a suitable tool, for example a screwdriver, in the position shown and carefully remove the battery.
4. Install a new battery with the + facing upward.
Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
5. Reinstall the battery cover and the key blade.
Type 2
The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent.
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Keys and Remote Controls
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E87964
2
1
1
1. Press and hold the buttons on the edges of the transmitter to release the cover. Carefully remove the cover.
2. Remove the key blade from the transmitter.
E105362
3
3. Use a suitable tool, for example a screwdriver, to carefully separate the two halves of the remote control.
E119190
4
4. Twist the screwdriver in the position shown to separate the two halves of the remote control.
E125860
5
5. Carefully remove the battery with the screwdriver.
Note: Do not touch the battery contacts or the printed circuit board with the screwdriver.
6. Insert a new battery with the + facing downward.
Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
7. Assemble the two halves of the remote control.
8. Reinstall the key blade.
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Locating Your Vehicle
E138623
Press the lock button on the key twice within three seconds. The direction indicators flash.

REPLACING A LOST KEY OR REMOTE CONTROL

Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle.

PASSIVE KEY BACKUP POSITION

E195807
1
1. Open the center console lid.
E195808
2
2. Place the passive key in the position shown, with the buttons facing upward.
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Keys and Remote Controls
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PRINCIPLE OF OPERATION

The system is designed to promote good driving behaviors using keys that you have programmed with some restricted settings.

MYKEY SETTINGS

Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt reminder turns on. The seatbelt reminder cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level warning lamp turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system and cross traffic alert turn on when you start the engine and cannot be switched off with a MyKey.
Pre-collision assist and lane keeping alert turn on when you start the engine, but can be switched off with a MyKey.
A new destination in the navigation system can only be set using voice commands, when using a MyKey and your vehicle is moving.
Configurable Settings
You can configure the following settings after creating a MyKey. See Creating a
MyKey (page 52).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
You can set a speed limit for your vehicle. Warning messages appear in the information display and a tone sounds if your vehicle reaches the set speed. You cannot override the set speed when using a MyKey.
Speed Reminder
You can set a speed reminder for your vehicle. Warning messages appear in the information display and a tone sounds if your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is reduced. A message appears in the information display if you attempt to exceed the volume limit. Automatic volume control turns off.
Emergency Assistance
If you set emergency assistance to be always on, it cannot be switched off with a MyKey.
Do Not Disturb
If you set do not disturb to be always on, it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on, it cannot be switched off with a MyKey.
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MyKey™

Page 56
CREATING A MYKEY ­VEHICLES WITHOUT: PUSH BUTTON START
Switch the ignition on using an admin key.
To create a MyKey, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this key.
CREATING A MYKEY ­VEHICLES WITH: PUSH BUTTON START
1. Place an admin key in the backup position. See Passive Key Backup Position (page 50).
2. Switch the ignition on.
To create a MyKey, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this key.

PROGRAMMING A MYKEY

You can only program MyKeys to the same settings.
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MyKey™
Page 57
Switch the ignition on using an admin key.
To program a MyKey, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.MyKey
Choose a setting and press the OK button.
Configure the setting.
Switch the ignition off.
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MyKey™
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CLEARING ALL MYKEYS

When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their original admin key status.
Switch the ignition on using an admin key.
To clear all MyKeys, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message appears in the information display.
Clear MyKeys
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MyKey™
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CHECKING MYKEY SYSTEM STATUS

You can find information about your programmed MyKeys by using the information display. See Information
Displays (page 106).
MyKey Distance
Tracks the distance when drivers use a MyKey. The only way to delete the accumulated distance is by using an admin key to clear all MyKeys. If the distance does not accumulate as expected, then the intended user is not using the MyKey, or an admin key user recently cleared and then recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys programmed to your vehicle. Use this feature to detect how many MyKeys you have for your vehicle and determine when all MyKeys have been deleted.
Number of Admin Keys
Indicates how many admin keys are programmed to your vehicle. Use this feature to determine how many admin keys you have for your vehicle, and detect if an additional MyKey has been programmed.

USING MYKEY WITH REMOTE START SYSTEMS

The system is not compatible with non-Ford remote start systems.
MYKEY – TROUBLESHOOTING
- VEHICLES WITHOUT: PUSH BUTTON START
What is an admin key?
• An admin key is a key that has not been created as a MyKey. See Creating a
MyKey (page 52).
Why can I not create a MyKey?
• The key used to switch the ignition on is not an admin key.
• The key used to switch the ignition on is the only admin key. There always has to be at least one admin key.
Why can I not program a MyKey?
• The key used to switch the ignition on is not an admin key.
• No MyKeys are created. See Creating a MyKey (page 52).
Why can I not clear the MyKeys?
• The key used to switch the ignition on is not an admin key.
• No MyKeys are created. See Creating a MyKey (page 52).
Why does the MyKey distance not accumulate?
• The key used to start the engine is an admin key.
• No MyKeys are created. See Creating a MyKey (page 52).
• The MyKeys have been cleared.
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MyKey™
Page 60
MYKEY – TROUBLESHOOTING
- VEHICLES WITH: PUSH BUTTON START
What is an admin key?
• An admin key is a key that has not been created as a MyKey. See Creating a
MyKey (page 52).
Why can I not create a MyKey?
• The admin key is not placed in the backup position. See Passive Key Backup Position (page 50).
• The key used to switch the ignition on is not an admin key.
• The key used to switch the ignition on is the only admin key. There always has to be at least one admin key.
• The last MyKey was created without switching the ignition off.
Why can I not program a MyKey?
• The admin key is not inside your vehicle.
• The key used to switch the ignition on is not an admin key.
• No MyKeys are created. See Creating a MyKey (page 52).
Why can I not clear the MyKeys?
• The admin key is not inside your vehicle.
• The key used to switch the ignition on is not an admin key.
• No MyKeys are created. See Creating a MyKey (page 52).
Why does the MyKey distance not accumulate?
• The key used to start the engine is an admin key.
• An admin key and a MyKey are inside your vehicle.
• No MyKeys are created. See Creating a MyKey (page 52).
• The MyKeys have been cleared.
Why can I not start the engine with a MyKey?
• An admin key and a MyKey are inside your vehicle.
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MyKey™
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LOCKING AND UNLOCKING

Note: Check your vehicle is locked before
leaving it unattended.
Note: Do not leave your keys in your vehicle.
Power Door Locks
The power door lock control is on the driver and front passenger door panels.
E138628
Unlock.A Lock.B
Door Lock Indicator
An LED on the door window trim illuminates when you lock the door. It remains on for up to 5 minutes after you switch the ignition off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle while the ignition is off, the power door lock switch will no longer operate after 20 seconds. You must unlock your vehicle with the remote control, or switch the ignition on to restore function to these switches. You can switch this feature on or off in the Information Display. See Information
Displays (page 106).
Remote Control
You can only use the remote control when your vehicle is stationary.
Unlocking the Doors
E138629
Press the button to unlock all doors. The direction indicators will flash.
Note: The driver door can be unlocked with the key if the remote control is not functioning.
Note: When you leave your vehicle unattended for several weeks, the remote control turns off. Your vehicle must be unlocked and the engine started using the key. Unlocking and starting your vehicle once enables the remote control.
Reprogramming the Unlocking Function
Note: When you press the unlock button,
either all the doors are unlocked or only the driver door is unlocked. Pressing the unlock button again unlocks all the doors.
Press and hold the unlock and lock buttons on the remote control simultaneously for at least four seconds with the ignition off. The direction indicators flash twice to confirm the change.
To return to the original unlocking function, repeat the process. You can switch this feature on or off in the Information Display. See Information Displays (page 106).
Central Locking
E138623
Press the button to lock all doors. One short flash of the
direction indicators confirms that all the doors have been locked and that the alarm has been armed.
Mislock
This warns you that your vehicle has not locked.
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When you press the lock button once, the direction indicators do not flash if:
• Any door or the luggage compartment is open.
• The hood is open on vehicles that have an anti-theft alarm or remote start.
When you press the lock button again within three seconds, the horn sounds indicating that your vehicle has pre-locked while a door is open. You can switch this feature on or off in the Information Display. See Information Displays (page 106).
Double Locking the Doors
WARNING: Do not use double
locking when passengers or animals are inside your vehicle. The doors cannot be unlocked or opened from the inside when double locked.
Double locking is a theft protection feature that prevents someone from opening the doors from the inside. It will only operate if all of the doors are fully closed.
E138623
Press the button twice within three seconds. Three short
flashes of the direction indicators confirms that all the doors have been double locked and that the alarm has been armed.
Auto Relock
The doors automatically relock if you do not open a door within 45 seconds of unlocking the doors with the remote control. The door locks and the alarm return to their previous state. You can disable this function from the Information Display. See Information Displays (page
106).
Autounlock
Autounlock unlocks all the doors when all of the following occur:
• The ignition is on, all the doors are closed and your vehicle is moving at a speed greater than 20 km/h (12 mph).
• Your vehicle comes to a stop and you switch the ignition off or to the accessory position.
• You open the driver door within 10 minutes of switching the ignition off or to the accessory position.
You can switch this feature on or off in the Information Display. See Information
Displays (page 106).
Locking and Unlocking the Doors From Inside
Use the power door lock control.
Locking and Unlocking the Doors with the Key Blade
Locking with the Key Blade
Turn the top of the key toward the front of your vehicle.
Double Locking with the Key Blade
Turn the top of the key toward the front of your vehicle twice within three seconds.
Unlocking with the Key Blade
Turn the top of the key toward the rear of your vehicle.
Note: If the child safety locks are on and you pull the interior door handle, you will only switch off the emergency locking, not the child safety lock. You can only open the doors using the exterior door handle.
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Locking and Unlocking the Doors Individually with the Key Blade
Locking
E112203
If the central locking function fails to operate, lock the doors individually using the key in the position shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Unlocking
If the central locking function fails to operate, unlock the driver door and then unlock all other doors individually by pulling the interior door handles.
Note: If the doors have been unlocked using this method, the doors must be locked individually until the central locking function has been repaired.

KEYLESS ENTRY

General Information
The system does not function if:
• Your vehicle battery has no charge.
• The passive key frequencies are
jammed.
• The passive key battery has no charge.
Note: If the system does not function, you need to use the key blade to lock and unlock your vehicle.
The system allows you to operate your vehicle without the use of a key or remote control.
E78276
Passive locking and unlocking requires a valid passive key to be located within one of the three external detection ranges. These are located approximately 1 m (3 ft) from the front door handles and the liftgate.
Note: The system may not function if the passive key is close to metal objects or electronic devices, for example keys or a cell phone.
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Passive Key
Note: A valid passive key must be located
within the detection range of the door in order to lock or unlock your vehicle.
Your vehicle can be locked and unlocked with the passive key. You can use the passive key as a remote control. See
Locking and Unlocking (page 57).
Unlocking Your Vehicle
Note: When your vehicle remains locked
for longer than three days, the system enters an energy-saving mode. This is to prevent your vehicle battery running out of charge. When your vehicle is unlocked while in this mode, the reaction time of the system may be a little longer than normal. To exit the energy-saving mode, unlock your vehicle.
E248553
With your passive key within 1 m (3 ft) of your vehicle, touch the unlock sensor on the back of the exterior door handle for a few seconds, and then pull on the door handle to unlock your vehicle. Be careful to not touch the lock sensor or pull the door handle too quickly or your vehicle may remain locked. When unlocking your vehicle, a slight delay is required for your vehicle to verify the passive key.
Unlocking Only the Driver Door
You can program the system so that only the driver door is unlocked. See Remote Control (page 45).
If the unlocking function is reprogrammed so that only the driver door is unlocked, the following occurs:
• If the driver door is the first door opened, all the other doors remain locked. All the other doors can be unlocked from inside your vehicle by pressing the unlock button. The other doors can be unlocked individually by pulling the interior door handle on the respective door.
• If the front passenger door is the first door opened, all the doors unlock.
Locking Your Vehicle
Note: If you do not touch a locking sensor
your vehicle remains unlocked. Note: On some vehicles, locking sensors
are located on all four doors. Note: When locking your vehicle, do not
grip the door handle. Note: Keep the door handle surface clean
to make sure the system operates correctly.
E248554
With your passive key within 1 m (3 ft) of your vehicle, touch the exterior door handle lock sensor for approximately one second to lock your vehicle. Be careful to not touch the unlock sensor on the back of the door handle at the same time or your vehicle may remain unlocked. After locking, you can immediately pull on the door handle to confirm locking occurred without inadvertently unlocking your vehicle.
For central locking and to arm the alarm, touch a locking sensor once. For double locking and to arm the alarm, touch a locking sensor twice within three seconds.
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Opening the Liftgate
Note: If the doors are locked and you close
the liftgate with the passive key inside the luggage compartment, the liftgate reopens.
Note: If a second valid passive key is located within the liftgate detection range, the liftgate can be closed.
Press the liftgate release button to open the liftgate.
Disabled Passive Keys
Any key left inside your vehicle interior when it is locked becomes disabled.
You cannot use a disabled key to switch the ignition on or start the engine.
You must enable all passive keys again in order to use them.
To enable all your passive keys, unlock your vehicle using a passive key that has not been disabled or the remote control unlocking function.
All passive keys then become enabled if you switch the ignition on or you start your vehicle with a valid key.
Locking and Unlocking the Doors with the Key Blade
E151796
Slide the release on the back of the remote control and pivot the cover off to access the key blade. See Remote Control (page 45).
Note: Only the driver door handle has a lock cylinder.
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MANUAL LIFTGATE

WARNING: It is extremely
dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: Make sure that you fully close the liftgate to prevent exhaust fumes from entering your vehicle. If you are unable to fully close the liftgate, open the air vents or the windows to allow fresh air to enter your vehicle. Failure to follow this instruction could result in personal injury or death.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components.
Opening the Liftgate
Manually
E138632
Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, and then pull on the outside handle.
With the Remote Control
E138630
Press the button twice within three seconds.
Closing the Liftgate
E155976
A handle is located inside the liftgate to help with closing.
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POWER LIFTGATE

WARNING: It is extremely
dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: Make sure that you fully close the liftgate to prevent exhaust fumes from entering your vehicle. If you are unable to fully close the liftgate, open the air vents or the windows to allow fresh air to enter your vehicle. Failure to follow this instruction could result in personal injury or death.
WARNING: Keep keys out of reach of children. Do not allow children to operate or play near an open or moving power liftgate. You should supervise the operation of the power liftgate at all times.
Note: Make sure that you close the liftgate before operating or moving your vehicle, especially in an enclosure, like a garage or a parking structure. This could damage the liftgate and its components.
Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
For automatic transmissions, the liftgate only operates with the transmission in park (P).
If there is a problem with the open or close request, a tone will sound for one of the following reasons:
• The ignition is on and the transmission is not in park (P).
• The vehicle battery charge is low.
• Your vehicle speed is more than
approximately 5 km/h (3 mph).
If the liftgate starts to close after it has fully opened, this indicates there may be excessive weight on the liftgate or a possible strut failure. A repetitive tone sounds and the liftgate closes under control. If the liftgate continues to close after opening, have the system checked by an authorized dealer.
Opening and Closing the Liftgate
WARNING: Make sure all persons
are clear of the power liftgate area before using the power liftgate control.
Note: Make sure the area behind your vehicle is free from obstruction and that there is enough room for you to operate the liftgate.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Do not leave the liftgate open when you are driving. This could damage the liftgate and its components.
From the Instrument Panel
E138633
With the transmission in park (P), press the button on the instrument panel.
Remote Control
E138630
Press the button twice within three seconds.
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Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote control or power door unlock control. If an intelligent access key is within 1 m (3 ft) of the liftgate, the liftgate unlocks when you press the liftgate release button.
E138632
2. Press the control button located in the top of the liftgate pull-cup handle.
Note: Allow the system to open the liftgate. Manually pushing or pulling the liftgate may turn on obstacle detection and stop the power operation or reverse its direction. Manually interfering with the liftgate motion may also replicate a strut failure.
Stopping the Liftgate Movement
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This could damage the power liftgate and its components.
You can stop the liftgate movement by doing any of the following:
• Pressing the liftgate control button.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the instrument panel.
• Moving your foot under and away from the center rear bumper in a single-kick motion.
*
*
This method only works for vehicles with
the hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Stop the liftgate movement by pressing the control button on the liftgate when it reaches the desired height.
Note: Once the liftgate has stopped moving, you can also manually move it to the desired height.
3. Press and hold the liftgate control button on the liftgate until you hear a tone, indicating programming is complete.
Note: You can only use the liftgate control button to program the height.
Note: You cannot program the height if the liftgate position is too low.
The new open liftgate height is recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once you open the power liftgate, you can manually move it to a different height.
Note: The system recalls the new programmed height until you reprogram it, even if you disconnect the battery.
To fully open the power liftgate with a lowered open height, push it upward manually after it has stopped moving.
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Obstacle Detection
When Closing the Liftgate
The system stops when it detects an obstacle. A tone sounds and the system reverses to open. When you remove the obstacle, you can power close the liftgate.
Note: Entering your vehicle while the liftgate is closing can cause your vehicle to bounce and activate obstacle detection. To prevent this, let the power liftgate close completely before you enter your vehicle. Before driving off, check the instrument cluster for a liftgate or door ajar message or warning indicator. Failure to do this could result in unintentionally leaving the liftgate open while driving.
When Opening the Liftgate
The system stops when it detects an obstacle and a tone sounds. Once you remove the obstacle, you can continue to operate the liftgate.
Hands-Free Feature
Make sure you have an intelligent access transmitter within 1 m (3 ft) of the liftgate.
E239081
1. Move your foot under and away from the rear bumper detection area in a single-kick motion. Do not move your foot sideways or the sensors may not detect the motion. Kick between the exhaust and hitch if your vehicle is equipped with a hitch.
2. The liftgate will power open or close.
Note: Allow the system to open the liftgate. Manually pushing or pulling the liftgate may turn on obstacle detection and stop the power operation or reverse its direction. Manually interfering with the liftgate motion may also replicate a strut failure.
Note: Splashing water may cause the hands-free liftgate to open. Keep the intelligent access key away from the rear bumper detection area when washing your vehicle.
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PASSIVE ANTI-THEFT SYSTEM

Principle of Operation
The system prevents someone from starting the engine with an incorrectly coded key.
Note: Always take your keys and lock all doors when leaving your vehicle.
Coded Keys
If you lose a key, you can obtain a replacement from an authorized dealer. If possible, provide them with the key number from the tag provided with the original keys. You can also obtain extra keys from an authorized dealer.
Note: Have all of your remaining keys erased and recoded if you lose a key. Have replacement keys coded together with recoding your remaining keys. Ask an authorized dealer for more information.
Note: Metallic objects, electronic devices or a second coded key on the same key chain may result in vehicle starting problems, especially if they are too close to the key when starting your vehicle.
Arming the Engine Immobilizer
The engine immobilizer arms after a short period of time when you switch the ignition off.
Disarming the Engine Immobilizer
The engine immobilizer disarms when you switch the ignition on with a correctly coded key.
If you are unable to start your vehicle with a correctly coded key, have your vehicle checked by an authorized dealer.
ANTI-THEFT ALARM ­VEHICLES WITH: INTEGRAL BATTERY
Perimeter Alarm
The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood.
Interior Sensors
The interior sensors are in the overhead console.
When you lock your vehicle and arm the alarm, the sensors are designed to detect any movement inside your vehicle.
Note: Do not cover the interior sensors.
Inclination Sensors
When you lock your vehicle and arm the alarm, the sensors are designed to detect an attempt to raise your vehicle, for example to remove a wheel or to tow it away.
Battery Back-up Sounder (If Equipped)
The battery back-up sounder is an additional alarm component that has its own battery and sounds a siren if the vehicle battery or the battery back-up sounder is disconnected. The system arms when you lock your vehicle and the ignition is off.
Triggering the Alarm
When armed, the alarm is triggered in any of the following ways:
• If someone opens a door, the liftgate or the hood without a valid key or remote control.
• If you switch your vehicle on without a correctly coded key.
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• If the interior sensors detect movement inside your vehicle.
• If the inclination sensors detect an attempt to raise your vehicle.
• If someone disconnects the vehicle battery or the battery back-up sounder.
If the alarm is triggered, the alarm horn sounds for 30 seconds and the hazard flasher flashes for 5 minutes.
Any further attempts to carry out one of the above sounds the alarm again.
Full and Reduced Guard
Full Guard
Full guard is the standard setting. In full guard, the interior sensors are on
when you arm the alarm.
Note: Do not arm the alarm with full guard if passengers, animals or other moving objects are inside your vehicle.
Reduced Guard
In reduced guard, the inclination and interior sensors are off when you arm the alarm.
Selecting Full or Reduced Guard
You can select full or reduced guard using the information display. See General
Information (page 106).
Ask on Exit (If Equipped)
You can set the information display to ask you each time which level of guard you wish to set. See General Information (page 106).
Arming the Alarm
The alarm arms when you lock your vehicle and the ignition is off. See Doors and
Locks (page 57).
Disarming the Alarm
Vehicles Without Keyless Entry
Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key, or by unlocking the doors with the remote control.
Vehicles with Keyless Entry
Perimeter Alarm
Disarm and silence the alarm by unlocking the doors and switching your vehicle on, or by unlocking the doors with the remote control.
Note: A valid passive key must be within the detection range of that door. See
Keyless Entry (page 59).
Category One Alarm
Disarm and silence the alarm by unlocking the doors and switching your vehicle on, or by unlocking the doors or the liftgate with the remote control.
Note: A valid passive key must be within the detection range of that door. See Keyless Entry (page 59).
ANTI-THEFT ALARM ­VEHICLES WITH: INTERIOR SENSOR
Alarm System
Note: Do not arm the alarm with full guard
if passengers, animals or other moving objects are inside your vehicle. The alarm could unintentionally turn on.
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Perimeter Alarm
The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood. It also protects the audio unit.
Interior Sensors
The interior lamp unit sensors are located in the overhead console.
Note: Do not cover up the interior lamp unit sensors.
The sensors act as a deterrent against unauthorized intrusion by sensing any movement inside your vehicle.
Inclination Sensors
When you lock your vehicle and arm the alarm, the sensors are designed to detect an attempt to raise your vehicle, for example to remove a wheel or to tow it away.
Triggering the Alarm
Once armed, the alarm is triggered in any of the following ways:
• If someone opens a door, the liftgate or the hood without a valid key or remote control.
• If you switch your vehicle on without a correctly coded key.
• If the interior sensors detect movement within your vehicle.
If the alarm is triggered, the alarm horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes.
Any further attempts to perform one of the above will trigger the alarm again.
Full and Reduced Guard
Full Guard
Full guard is the standard setting. In full guard, the interior sensors are on
when you arm the alarm.
Reduced Guard
In reduced guard, the interior sensors are off when you arm the alarm.
Selecting Full or Reduced Guard
You can select full or reduced guard using the information display. See General
Information (page 106).
Ask on Exit (If Equipped)
You can set the information display to ask you each time which level of guard you wish to set.
Using the information display controls, scroll to:
Action and DescriptionMessage
Press the OK button.Settings
Press the OK button.Vehicle settings
Press the OK button.Alarm
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Action and DescriptionMessage
Press the OK button.Ask on exit
Appears in the information display each time you switch your vehicle off.
Reduced guard
If you wish to arm the alarm with reduced guard, press the OK button when this message appears. If you wish to arm the alarm with full guard, leave your vehicle without pressing the OK button.
Note: Selecting reduced guard does not set the alarm permanently to reduced guard. It sets it to reduced guard only for the current locking cycle.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks (page 57).
Disarming the Alarm
Vehicles Without Keyless Entry
Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key or unlocking the doors with the remote control.
Vehicles with Keyless Entry
Note: A valid passive key must be located
within the detection range of that door for keyless entry. See Keyless Entry (page 59).
Disarm and silence the alarm by unlocking the doors and switching your vehicle on or unlocking the doors with the remote control.
ANTI-THEFT ALARM ­VEHICLES WITH: PERIMETER ALARM
The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood. If the alarm is triggered, the alarm horn sounds and the hazard flasher flashes.
Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle.
Arming the Alarm
The alarm arms when you lock your vehicle. See Doors and Locks (page 57).
Disarming the Alarm
Vehicles Without Keyless Entry
Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key, or by unlocking the doors with the remote control.
Vehicles With Keyless Entry
Disarm and silence the alarm by unlocking the doors and switching your vehicle on, or by unlocking the doors with the remote control.
Note: A valid passive key must be within the detection range of that door. See Keyless Entry (page 59).
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ADJUSTING THE STEERING WHEEL - VEHICLES WITH: MANUAL ADJUSTABLE STEERING COLUMN

WARNING: Do not adjust the
steering wheel when your vehicle is moving.
Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 141).
1
2
2
E95178
1. Unlock the steering column.
2. Adjust the steering wheel to the desired position.
3
E95179
3. Lock the steering column.

ADJUSTING THE STEERING WHEEL - VEHICLES WITH: POWER ADJUSTABLE STEERING COLUMN

WARNING: Do not adjust the
steering wheel when your vehicle is moving.
Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 141).
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E161834
Use the control on the side of the steering column to adjust the position.
To adjust:
• Tilt: Press the top or bottom of the control.
• Telescope: Press the front or rear of the control.
End of Travel Position
The steering column sets a stopping position just short of the end of the column position to prevent damage to the steering column. A new stopping position sets if the steering column encounters an object when tilting or telescoping.
To reset the steering column to its normal stopping position:
1. Confirm there is nothing obstructing the motion of the steering column.
2. Press and hold the steering column control until the steering column stops moving.
3. Press the steering column control again. The steering column may begin to move again.
4. When the steering column stops, continue holding the control for an additional few seconds.
5. Repeat for each direction as necessary.
A new stopping position is set. The next time you tilt or telescope the steering column, it will stop just short of the end of the column position.
Memory Feature
You can save and recall the steering column position with the memory function. See Memory Function (page 147).
Note: Pressing the adjustment control during memory recall cancels the operation.
Easy Entry and Exit Feature
When you switch the ignition off, the steering column will move to allow extra room to exit your vehicle. The column will return to the previous setting when you switch the ignition on. You can enable or disable this feature in the information display. See Information Displays (page
106).

HEATED STEERING WHEEL (IF

EQUIPPED)
Switch the heated steering wheel on and off using the touchscreen.
Touch the button to switch the heated steering wheel on and off.
Note: You can use the heated steering wheel only when the engine is running.
Note: The system uses a sensor and is designed to control the temperature of the steering wheel and to prevent it from overheating.
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Note: In warm temperatures, the steering
wheel quickly reaches its maximum temperature and the system reduces the current to the heating element. This could cause you to think that the system has stopped working but it has not. This is normal.
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WINDSHIELD WIPERS

E197525
Single wipe.A Intermittent wipe.B Normal wipe.C High-speed wipe.D
Note: Fully defrost the windshield before you switch the windshield wipers on.
Note: Make sure that you switch the windshield wipers off before entering a car wash.
Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 337). If that does not resolve the issue, install new wiper blades. See Changing the Front Wiper Blades (page
337). Note: Do not operate the wipers on a dry
windshield. This may scratch the glass or damage the wiper blades. Always use the windshield washers before wiping a dry windshield.
Intermittent Wipe
E197526
Short wipe interval.A Intermittent wipe.B Long wipe interval.C
Use the rotary control to adjust the intermittent wipe interval.
Note: When your vehicle speed increases, the interval between intermittent wipes may decrease.

AUTOWIPERS (IF EQUIPPED)

Autowipers uses a rain sensor in the area around the interior mirror. The wipers operate when the rain sensor detects water on the windshield in front of it. The rain sensor continues to monitor the amount of water and adjusts the speed of the wipers.
You can switch autowipers on or off in the information display.
Note: If you switch autowipers off in the information display, the windshield wipers operate in intermittent mode.
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E197526
High sensitivity.A Autowipers on.B Low sensitivity.C
Move the wiper lever upward to the first position to switch autowipers on.
Use the rotary control to adjust the sensitivity of the autowipers. When you select low sensitivity, the wipers operate when the sensor detects a large amount of water on the windshield. When you select high sensitivity, the wipers operate when the sensor detects a small amount of water on the windshield.
Note: Keep the outside of the windshield clean. The rain sensor is very sensitive and the wipers may operate if dirt, mist or insects hit the windshield.
If you leave autowipers on, it may not operate when you switch the ignition on during freezing temperatures. This is because the system has deactivated the rain sensor to prevent damage to the windshield wipers. Defrost the windshield before reactivating the rain sensor. You can reactivate the rain sensor by moving the rotary control or switching autowipers off and on.
Note: Fully defrost the windshield before you switch the windshield wipers on.
Note: Make sure that you switch the windshield wipers off before entering a car wash.
Wet or winter weather conditions could cause unexpected wiping or smearing.
To keep the windshield clear:
• Lower the sensitivity of the autowipers to reduce the amount of smearing on the windshield.
• Switch autowipers off.
Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 337). If that does not resolve the issue, install new wiper blades. See Changing the Front Wiper Blades (page
337).
Settings
To switch autowipers on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.Vehicle settings
Press the OK button.Wipers
Press the OK button.Rain sensing
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WINDSHIELD WASHERS

E197528
Pull the lever toward you to operate the windshield washers. When you release the lever, the wipers operate for a short time. A courtesy wipe occurs a short time after the wipers stop to clear any remaining washer fluid.
The wiper blades distribute washer fluid directly onto the windshield only when the wipers are moving upward.
You can switch courtesy wipe on or off in the information display.
Note: Do not operate the washers when the washer reservoir is empty. This could cause the washer pump to overheat.
Settings
To switch courtesy wipe on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.Vehicle settings
Press the OK button.Wipers
Press the OK button.Courtesy wipe
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REAR WINDOW WIPER AND WASHERS (IF EQUIPPED)

Rear Window Wiper
E171615
Intermittent wipe.A Continuous wipe.B Rear window wiper off.C
The rear window wiper also turns on when you shift into reverse and the windshield wipers are on.
You can switch reverse wipe off in the information display.
Note: Make sure that you switch the rear window wiper off before entering a car wash.
Settings
To switch reverse wipe on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.Vehicle settings
Press the OK button.Wipers
Press the OK button.Reverse wiper
Rear Window Washer
E167407
Push the lever away from you to operate the rear window washer. When you release the lever, the wiper operates for a short time.
Note: Do not operate the washers when the washer reservoir is empty. This could cause the washer pump to overheat.

HEADLAMP WASHERS (IF

EQUIPPED)
If you operate the windshield washers when the headlamps are on, the headlamp washers turn on.
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Note: The headlamp washers do not
operate every time you use the windshield washers. This is to prevent the washer fluid reservoir from emptying quickly.
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GENERAL INFORMATION

Condensation in the Exterior Front Lamps and Rear Lamps
Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure.
Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation.
Clearing time may take as long as 48 hours under dry weather conditions.
Examples of acceptable condensation are:
• The presence of a fine mist (no streaks, drip marks or large droplets).
• A fine mist covers less than 50% of the lens.
Examples of unacceptable condensation are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation, have your vehicle checked by an authorized dealer.

LIGHTING CONTROL

E142449
Off.A Parking lamps, instrument panel
lamps, license plate lamps and tail lamps.
B
Headlamps.C
Note: Prolonged use of the parking lamps causes the battery to run out of charge.
Note: Parking lamps may turn off automatically. This prevents the vehicle battery from running out of charge.
Parking Lamps (If Equipped)
Switch the ignition off.
Both Sides
Select position B on the lighting control to switch the parking lamps on.
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One Side
E203715
A
B
Right-hand side.A Left-hand side.B
High Beams
E162679
Push the lever forward to switch the high beams on.
Push the lever forward again or pull the lever toward you to switch the high beams off.
Headlamp Flasher
E162680
Pull the lever toward you slightly and release it to flash the headlamps.

AUTOLAMPS

WARNING: The system does not
relieve you of your responsibility to drive with due care and attention. You may need to override the system if it does not turn the headlamps on in low visibility conditions, for example daytime fog.
E142451
When the lighting control is in the autolamps position, the headlamps turn on in low light situations, or when the wipers turn on.
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The headlamps remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps remain on.
Note: If you switch the autolamps on, you cannot switch the high beams on until the system turns the low beams on.
Windshield Wiper Activated Headlamps
When you switch the autolamps on, the headlamps turn on within 10 seconds of switching the wipers on. They turn off approximately 60 seconds after you switch the windshield wipers off.
The headlamps do not turn on with the wipers:
• During a single wipe.
• When using the windshield washers.
• If the wipers are in intermittent mode.
Note: If you switch the autolamps and the autowipers on, the headlamps turn on when the windshield wipers continuously operate.

INSTRUMENT LIGHTING DIMMER

The instrument lighting dimmer buttons are on the lighting control.
E291299
E291298
Repeatedly press one of the buttons to adjust the brightness.

HEADLAMP EXIT DELAY

After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone. The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed. You can cancel this feature by pulling the direction indicator lever toward you again or switching the ignition on.

AUTOMATIC HIGH BEAM CONTROL

WARNING: The system does not
relieve you of your responsibility to drive with due care and attention. You may need to override the system if it does not turn the high beams on or off.
WARNING: You may need to override the system when approaching other road users.
WARNING: You may need to override the system during inclement weather.
WARNING: Do not use the system in poor visibility, for example fog, heavy rain, spray or snow.
WARNING: The system may not switch the high beams off if the lights of oncoming vehicles are hidden by obstacles, for example guard rails.
WARNING: Inspect and replace the windshield wiper blades regularly to make sure the camera sensor has a clear view. The windshield wiper blades must be the correct length.
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About Automatic High Beam Control
The system is designed to turn the high beams on if all of the following occur:
• You switched the system on in the information display.
• You set the lighting control to the autolamps position.
• The ambient light level is low enough that high beams are required.
• There is no traffic in front of your vehicle.
• Your vehicle speed is greater than approximately 40 km/h (25 mph).
The system is designed to turn the high beams off if any of the following occur:
• You switch the system off in the information display.
• You set the lighting control to any position except autolamps.
• You switch the rear fog lamps on.
• The ambient light level is high enough
that high beams are not required.
• The system detects an approaching vehicle's headlamps or rear lamps.
• The system detects severe rain, snow or fog.
• The system detects street lighting.
• The camera has reduced visibility.
• Your vehicle speed falls below
approximately 30 km/h (19 mph).
Switching Automatic High Beam Control On or Off
To switch the system on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.Vehicle settings
Press the OK button.Lighting
Press the OK button.Auto highbeam
Automatic High Beam Indicator
It illuminates to confirm when the system is ready to assist.
Overriding Automatic High Beam Control
Push the lever away from you to switch between high beam and low beam.

GLARE-FREE HIGH BEAM

WARNING: The system does not
relieve you of your responsibility to drive with due care and attention. You may need to override the system if it does not turn the high beams on or off.
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WARNING: You may need to
override the system when approaching other road users.
WARNING: You may need to override the system during inclement weather.
WARNING: Do not use the system in poor visibility, for example fog, heavy rain, spray or snow.
WARNING: The system may not adapt the high beams to avoid glare if the lights of oncoming vehicles are hidden by obstacles, for example guard rails.
WARNING: Inspect and replace the windshield wiper blades regularly to make sure the camera sensor has a clear view. The windshield wiper blades must be the correct length.
About Glare-Free High Beam
The system is designed to prevent you from distracting other road users when the high beams are on.
E220921
Normal High Beam.A Glare-Free High Beam.B
The system is designed to turn the high beams on if all of the following occur:
• You switched the system on in the information display.
• You set the lighting control to the autolamps position.
• The ambient light level is low enough that high beams are required.
• Your vehicle speed is greater than approximately 40 km/h (25 mph).
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The system is designed to adapt the high beams to avoid glare if all of the following occur:
• You switched the system on in the information display.
• You set the lighting control to the autolamps position.
• The system detects an approaching vehicle's headlamps or rear lamps.
The high beam headlamp indicator remains on when the system adapts the high beams
to avoid glare.
The system is designed to turn the high beams off if any of the following occur:
• You switch the system off in the information display.
• You set the lighting control to any position except autolamps.
• You switch the rear fog lamps on.
• The system detects severe rain, snow
or fog.
• The system detects street lighting.
• The camera has reduced visibility.
• Your vehicle speed falls below
approximately 30 km/h (19 mph).
• The deactivation speed is lower on curves.
Switching Glare-Free High Beam On or Off
To switch the system on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.Vehicle settings
Press the OK button.Lighting
Press the OK button.Auto Highbeam
Glare-Free High Beam Indicator
It illuminates to confirm when the system is ready to assist.
Overriding Glare-Free High Beam
Push the lever away from you to switch between high beam and low beam.
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FRONT FOG LAMPS

E210814
Press the control to switch the fog lamps on or off.
You can switch the fog lamps on when the lighting control is in any position except off.
Note: Only use fog lamps during reduced visibility, for example, fog, snow or heavy rain.
Note: If you switch autolamps on, you can only switch the fog lamps on once autolamps has turned the headlamps on.

REAR FOG LAMPS

E132710
Press the control to switch the fog lamps on or off.
You can only switch the rear fog lamps on when either the front fog lamps or low beam headlamps are on.
Note: Only use the rear fog lamps when visibility is less than 50 m (164 ft).
Note: Do not use the rear fog lamps when it is raining or snowing.
Note: If you switch autolamps on, you can only switch the fog lamps on once autolamps has turned the headlamps on.

HEADLAMP LEVELING

To adjust the level of the headlamp beams, do the following:
E132711
1
2
2
1. Press to release the control.
2. Rotate the control in accordance with your vehicle load to prevent you from distracting other road users when the headlamps are on.
Note: Set the control to zero when your vehicle is unloaded.
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Note: Set the headlamp beams to give
between 35–100 m (115–328 ft) of road surface illumination when your vehicle is partially or fully loaded.
3. Press to close the control.

ADAPTIVE HEADLAMPS

The headlamp beams move in the same direction as the steering wheel. This provides more visibility when driving around curves.
A. Without adaptive headlamps B. With adaptive headlamps
E161714
The system will only work with the lighting control switch in the autolamp position.
E142451
Note: There may be a delay of up to five seconds before the system will operate when the vehicle is first driven.
Note: The system is only active at speeds above 5 km/h (3 mph).
When the vehicle is started, the lamps track to a predetermined position, then back to center to alert the driver that the system is working properly.
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CORNERING LAMPS

E72898
Headlamp beam.A Cornering lamp beam.B
The cornering lamps illuminate the inside of a corner when you are turning the steering wheel.

DIRECTION INDICATORS

E169255
Push the lever up or down to use the direction indicators.
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Note: Tap the lever up or down to make the
direction indicators flash three times to indicate a lane change.

INTERIOR LAMPS

Switching All of the Interior Lamps On and Off
Press the button on the overhead console.
Switching the Front Interior Lamps On and Off
Press the button on the overhead console.
Switching the Rear Interior Lamps On and Off
Second Row Interior Lamps
Press the button on the interior lamp.
Third Row Interior Lamps
Press the button on the interior lamp.
Interior Lamp Function
When you switch the interior lamp function on, the interior lamps turn on if:
• You open a door.
• You press a remote control button.
• You switch the ignition off.
Switching the Interior Lamp Function On and Off
Press the button on the overhead console.
Note: The indicator illuminates amber when the interior lamp function is off.

AMBIENT LIGHTING

Adjust the ambient lighting using the touchscreen.
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POWER WINDOWS

WARNING: Do not leave children
unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves.
WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
E146043
Press the control to open the window. Lift the control to close the window.
Note: You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise.
One-Touch Down
Press the control fully and release it. Press again or lift it to stop the window.
One-Touch Up
Lift the control fully and release it. Press or lift it again to stop the window.
Resetting One-Touch Up
1. Lift and hold the control until the window is fully closed.
2. Release the control.
3. Open the window and then try to close it automatically.
4. Repeat the procedure if the window does not close automatically.
Window Lock
E195228
Press the control to lock or unlock the rear window controls. It lights when the rear window controls lock.
Bounce-Back
The window stops automatically while closing. It reverses some distance if there is an obstacle in the way.
Overriding the Bounce-Back Feature
WARNING: When you override the
bounce-back feature the window will not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle.
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Pull up the window switch and hold within two seconds of the window reaching the bounce-back position. The window travels up with no bounce-back protection. The window stops if you release the switch before the window is fully closed.
Accessory Delay
You can use the window controls for several minutes after switching off the ignition or until opening either front door.

GLOBAL OPENING AND CLOSING

Using Global Opening
1. Press and release the unlock button on the remote control.
2. Press and hold the unlock button on the remote control.
3. Release the button when the windows and moonroof start to open.
Note: The moonroof stops in the vent position.
Press the lock or the unlock button on the remote control to stop global opening.
Note: You can use global opening for a short period of time when you unlock your vehicle using the remote control.
Switching Global Opening On and Off
To switch global opening on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.Vehicle
Press the OK button.Windows
Press the OK button.Remote
Using Global Closing
WARNING: When closing the
power windows, verify they are free of obstruction and make sure that children and pets are not in the proximity of the window openings.
1. Press and hold the lock button on the remote control.
2. Release the button when the windows and moonroof start to close.
Press the lock or the unlock button on the remote control to stop global closing.
Note: Bounce-back is on during global closing. See Power Windows (page 88).
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Switching Global Closing On and Off
To switch global closing on or off, use the information display controls on the steering wheel to select the following:
ActionMenu Item
Press the OK button.Settings
Press the OK button.Vehicle
Press the OK button.Windows
Press the OK button.Remote

EXTERIOR MIRRORS

Power Exterior Mirrors
WARNING: Do not adjust the
mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death.
E195229
Left-hand mirror.A Adjustment control.B Right-hand mirror.C
To adjust a mirror:
1. Press A or C to select the mirror you want to adjust. The control lights.
2. Press B to adjust the mirror's position.
3. Press the mirror control again. The light turns off.
Fold-Away Exterior Mirrors
Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position.
Power-Folding Mirrors (If Equipped)
E195334
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To fold both mirrors, make sure you switch your vehicle on (with the ignition in accessory mode or the engine running) and then:
1. Press the control to fold the mirrors.
2. Press the control again to unfold.
Note: Once you press the control, you cannot stop the mirrors midway through their movement. Wait until the mirrors stop moving and press the control again.
Auto-Folding Mirrors (If Equipped)
Note: The auto-fold mirrors operate only if
they are in an unfolded position. If you folded the mirrors using the power-folding control, then you must unfold the mirrors using the power-folding control so the auto-fold feature can work.
The mirrors fold automatically when you lock the vehicle. The mirrors unfold when you unlock the vehicle.
You can switch this feature on or off using the vehicle settings menu in the information display.
Loose Mirror
If your power-folding mirrors are manually folded, they may not work properly even after you re-position them. You need to reset them if they:
• Vibrate while driving or feel loose.
• Do not stay in the folded or unfolded
position.
To reset the power-fold feature:
1. Use the power-folding mirror control to fold and unfold the mirrors.
2. When you hear one or both of the mirrors make a loud noise, it means that you reset the mirrors successfully. This noise is normal.
3. Repeat this process each time the mirrors are manually folded.
Even though the power-folding mirrors typically operate electronically, you can still fold and unfold them manually. After any manual adjustment, however, the power-folding mirrors become unsynchronized, even after repositioning them.
An unsynchronized mirror may:
• Not fold or unfold normally.
• Not stay in its set position.
• Feel loose or even vibrate at normal
driving speeds.
You can reset the mirrors by doing the following:
1. Use the power-folding mirror control to fold and unfold the mirrors.
2. When you hear one or both of the mirrors make a loud noise, it means that you reset the mirrors successfully. This noise is normal.
3. Repeat this process each time the power-folding mirrors fold or unfold manually.
Reverse Mirror Dipping (If Equipped)
One of your exterior mirrors automatically dips down when you place your vehicle into reverse (R). This feature gives you a view of the curb.
To use, do the following:
1. Select a mirror using the power mirror control.
2. When you place your vehicle into reverse (R), the mirror automatically dips.
The exterior mirror automatically returns to its original position when:
• Your vehicle speed exceeds 10 km/h (5 mph).
• Your vehicle is no longer in reverse (R).
• You switch the power mirror control
off.
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Setting a Reverse Mirror Dipping Position
1. Switch the ignition on.
2. Select the mirror you want to adjust.
3. Put your vehicle into reverse (R).
4. Re-position the mirror to your preference.
Note: If you have already programmed a position, wait for the mirror to stop its movement before re-positioning it.
5. Use the memory preset control to save the position. See Memory Function (page 147).
6. Put your vehicle into park (P).
Heated Exterior Mirrors (If Equipped)
See Heated Windows and Mirrors (page
136).
Memory Mirrors (If Equipped)
You can save and recall the mirror positions through the memory function. See Memory Function (page 147).
Auto-Dimming Feature (If Equipped)
The driver exterior mirror automatically dims when the interior auto-dimming mirror turns on.
Direction Indicator Mirrors (If Equipped)
The outer portion of the appropriate mirror housing blinks when you switch on the direction indicator.
Blind Spot Monitor (If Equipped)
See Blind Spot Information System (page 264).

INTERIOR MIRROR

Manual Dimming Mirror
WARNING: Do not adjust the
mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death.
Pull the tab below the mirror toward you to reduce the effect of bright light from behind.
Automatic Dimming Mirror (If Equipped)
WARNING: Do not adjust the
mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death.
The mirror dims to reduce the effect of bright light from behind. It returns to normal when the bright light from behind is no longer present or if you shift into reverse (R).
Do not block the sensors on the front and back of the mirror.
Note: A rear center passenger or raised rear center head restraint could prevent light from reaching the sensor.

CHILDMINDER MIRROR

The mirror allows the driver to view the rear seating area.
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WARNING: Do not use the
childminder mirror to view rearward traffic, do not allow rear passengers to distract you from the driving task, and make sure the rear view mirror has a clear view of rearward traffic. Failure to do so could increase the risk of a crash from an unseen vehicle, which may result in serious injury.
E190497
Pull down the rear edge of the childminder mirror to open. You can adjust the childminder mirror to any position up to full open to aid in visibility.

SUN VISORS

E138666
Rotate the sun visor toward the side window and extend it rearward for extra shade.
Illuminated Vanity Mirror
E162197
Lift the cover to switch the lamp on.

SUN SHADES - VEHICLES WITH: PANORAMIC ROOF PANEL

WARNING: Do not let children play
with the sun shade or leave them unattended in the vehicle. They may seriously hurt themselves.
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WARNING: When closing the sun
shade, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the sunshade.
The controls are located in the overhead console.
The sun shade has a one-touch open and close feature. To stop motion during one-touch operation, press the control a second time.
Opening and Closing the Sun Shade
E193749
BA
Sunshade open. Press and release to open the sun shade.
A
Sunshade close. Press and release to close the sun shade.
B
Bounce-Back
The sun shade will stop automatically while closing. It will reverse some distance if there is an obstacle in the way.
Sun Shade Relearning
WARNING: The bounce-back
function is not active during this procedure. Make sure that there are no obstacles in the way of the moving sun shade.
Note: You must start the relearning process within 30 seconds of switching the ignition on.
In case the sun shade no longer opens or closes properly, follow this relearning procedure:
1. Press the sunshade open control to the first action point twice and release it within two seconds.
2. Press the sunshade close control to the first action point twice and release it within two seconds.
3. Press and hold the sunshade open control to the first action point, until the sun shade fully opens.
4. Press and hold the sunshade close control to the first action point, until the sun shade fully closes.
If you do not complete Step 2 within 15 seconds of Step 1, the relearning function ends. Switch the ignition off, wait for another 30 seconds and then switch the ignition back on again. Start the procedure again from the beginning.
Confirm that relearning was successful by opening and closing the sun shade.
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MOONROOF - VEHICLES WITH: PANORAMIC ROOF OPENING PANEL

WARNING: Do not let children play
with the moonroof or leave them unattended in the vehicle. They may seriously hurt themselves.
WARNING: When closing the moonroof, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the roof opening.
The moonroof controls are located on the overhead console and have a one-touch open and close feature. To stop its movement during one-touch operation, press the control a second time.
Opening and Closing the Moonroof
E191272
Moonroof open. Press and release to open the moonroof. The moonroof stops short of the fully opened position. Press and release the control again to open the moonroof fully.
A
Moonroof vent. Press and release to vent the moonroof.
B
Sunshade open. Press and release to open the sunshade. The sunshade opens automatically with the moonroof. You can also open the sunshade with the moonroof
C
closed. Note: The sunshade stops short of its fully opened position for the comfort of rear passengers. To open the sunshade fully, press the control again.
Sunshade close. Press and release to close the sunshade. If fully open, the sunshade stops after covering the rear glass panel. Press and release again to fully close the sunshade.
D
Moonroof close. Press and release to close the moonroof from either the open or vent positions.
E
Bounce-Back
The moonroof automatically reverses some distance if an obstacle is detected while closing.
To override this feature, press and hold the moonroof close control within two seconds after the roof comes to a stop following a bounce-back reversal.
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing
Windows and Mirrors
Page 100

GAUGES - EXCLUDING: HYBRID ELECTRIC VEHICLE (HEV)

Type 1
E144485
Tachometer.A Information display.B Speedometer.C Fuel gauge.D Engine coolant temperature gauge.E
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Galaxy / S-MAX (CDR) Vehicles Built From: 18-01-2021, 5-Door LMV/5-Door SAV, CG3646en enGBR, Edition date: 202011, First-Printing

Instrument Cluster

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