Ford Fusion 2020 Owner's Manual

2020 FUSION Owner’s Manual

ford.caowner.ford.com

November 2019

Second Printing

Litho in U.S.A.

LE5J 19A321 AB

Some illustrations or features that appear in this

Owner’s Manual may not be available on your vehicle.

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: 201905 20191002205825

California Proposition 65

WARNING: Operating, servicing and

maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Introduction

About This Manual ..........................................7

Symbols Glossary ............................................7

Data Recording .................................................9

Perchlorate .......................................................13

Ford Credit ........................................................13

Replacement Parts Recommendation

...........................................................................14

Special Notices ...............................................14

Mobile Communications Equipment

............................................................................15

Export Unique Options ................................15

Environment

Protecting the Environment .......................17

At a Glance

Instrument Panel ...........................................18

Child Safety

General Information .....................................20

Installing Child Restraints ..........................22

Booster Seats ..................................................27

Child Restraint Positioning ........................29

Child Safety Locks ..........................................31

Seatbelts

Principle of Operation ..................................33

Fastening the Seatbelts .............................34

Seatbelt Height Adjustment .....................36

Seatbelt Warning Lamp and Indicator

Chime ............................................................36

Seatbelt Reminder ........................................37

Child Restraint and Seatbelt

Maintenance ...............................................38

Seatbelt Extensions .....................................39

Personal Safety System™

Personal Safety System™ ........................40

Supplementary Restraints

System

Principle of Operation ..................................41

Driver and Passenger Airbags ...................42

Front Passenger Sensing System ...........43

Side Airbags ....................................................45

Driver and Passenger Knee Airbags .......46

Safety Canopy™ ............................................47

Crash Sensors and Airbag Indicator ......48

Airbag Disposal .............................................49

Keys and Remote Controls

General Information on Radio

Frequencies ................................................50

Remote Control .............................................50

Replacing a Lost Key or Remote Control

..........................................................................55

MyKey™

Principle of Operation .................................56

Creating a MyKey ...........................................57

Clearing All MyKeys ......................................58

Checking MyKey System Status ..............58

Using MyKey With Remote Start

Systems ........................................................59

MyKey – Troubleshooting ..........................59

Doors and Locks

Locking and Unlocking .................................61

Keyless Entry ..................................................64

Interior Luggage Compartment Release

..........................................................................66

Security

Passive Anti-Theft System .......................68

Anti-Theft Alarm ...........................................69

Steering Wheel

Adjusting the Steering Wheel ...................70

Audio Control ..................................................70

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Voice Control ....................................................71

Cruise Control - Vehicles With: Cruise

Control ............................................................71

Cruise Control - Vehicles With: Adaptive

Cruise Control With Stop and Go .........71

Information Display Control .......................71

Heated Steering Wheel ................................71

Horn ....................................................................72

Wipers and Washers

Windshield Wipers ........................................73

Autowipers .......................................................73

Windshield Washers .....................................74

Lighting

General Information .....................................75

Lighting Control ..............................................75

Autolamps .......................................................76

Instrument Lighting Dimmer .....................76

Headlamp Exit Delay ...................................76

Daytime Running Lamps - Vehicles With:

Configurable Daytime Running Lamps

...........................................................................77

Daytime Running Lamps - Vehicles With:

Daytime Running Lamps (DRL) ...........77

Front Fog Lamps ............................................77

Direction Indicators .......................................78

Interior Lamps ................................................78

Ambient Lighting ...........................................79

Automatic High Beam Control

What Is Automatic High Beam Control

..........................................................................80

Switching Automatic High Beam Control

On and Off ..................................................80

Automatic High Beam Control Indicators

..........................................................................80

Overriding Automatic High Beam Control

..........................................................................80

Windows and Mirrors

Power Windows .............................................82

Global Opening and Closing .....................83

Exterior Mirrors ...............................................83

Interior Mirror ..................................................85

Sun Visors ........................................................85

Moonroof .........................................................85

Instrument Cluster

Gauges ..............................................................87

Warning Lamps and Indicators ...............90

Audible Warnings and Indicators ............93

Information Displays

General Information ....................................94

Information Messages ...............................103

Climate Control

Manual Climate Control .............................118

Automatic Climate Control - Vehicles

With: Touchscreen Display, Vehicles

Without: Sony Audio System ...............119

Automatic Climate Control - Vehicles

With: Sony Audio System/

Touchscreen Display ...............................121

Automatic Climate Control - Vehicles

With: SYNC .................................................122

Hints on Controlling the Interior Climate

- Vehicles With: Automatic

Temperature Control ..............................124

Hints on Controlling the Interior Climate

- Vehicles With: Manual Temperature

Control .........................................................125

Heated Rear Window .................................126

Heated Exterior Mirrors ..............................126

Cabin Air Filter ...............................................126

Remote Start .................................................127

Seats

Sitting in the Correct Position .................128

Head Restraints ............................................128

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Manual Seats ................................................130

Power Seats ..................................................130

Memory Function .........................................132

Rear Seats ......................................................133

Heated Seats .................................................135

Climate Controlled Seats .........................135

Garage Door Opener

Universal Garage Door Opener ...............137

Auxiliary Power Points

Auxiliary Power Points ...............................142

Storage Compartments

Center Console .............................................144

Overhead Console ......................................144

Rear Seat Armrest .......................................144

Starting and Stopping the

Engine

General Information ...................................145

Keyless Starting ...........................................145

Starting a Gasoline Engine ......................146

Engine Block Heater ...................................148

Unique Driving Characteristics

Auto-Start-Stop ..........................................150

Fuel and Refueling

Safety Precautions ......................................152

Fuel Quality ....................................................152

Fuel Filler Funnel Location .......................153

Running Out of Fuel ...................................154

Refueling .........................................................155

Fuel Consumption ......................................158

Engine Emission Control

Emission Law ................................................159

Catalytic Converter .....................................160

Transmission

Automatic Transmission ...........................163

All-Wheel Drive

Using All-Wheel Drive ...............................168

Brakes

General Information ....................................173

Hints on Driving With Anti-Lock Brakes

.........................................................................173

Electric Parking Brake .................................174

Hill Start Assist .............................................175

Traction Control

Principle of Operation .................................177

Using Traction Control ................................177

Stability Control

Principle of Operation ................................178

Using Stability Control ...............................179

Parking Aids

Principle of Operation ...............................180

Rear Parking Aid ..........................................180

Front Parking Aid .........................................182

Side Sensing System .................................184

Active Park Assist ........................................185

Rear View Camera .......................................192

Cruise Control

What Is Cruise Control ...............................195

Switching Cruise Control On and Off

.........................................................................195

Setting the Cruise Control Speed .........195

Canceling the Set Speed ..........................196

Resuming the Set Speed .........................196

Cruise Control Indicators ..........................196

Using Adaptive Cruise Control ...............196

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Driving Aids

Driver Alert ....................................................203

Lane Keeping System ...............................204

Blind Spot Information System ............208

Cross Traffic Alert ........................................210

Steering ...........................................................213

Pre-Collision Assist .....................................213

Load Carrying

Load Limit .......................................................217

Towing

Towing a Trailer ............................................222

Recommended Towing Weights ...........223

Essential Towing Checks .........................224

Towing the Vehicle on Four Wheels .....226

Driving Hints

Reduced Engine Performance ...............228

Economical Driving ....................................228

Breaking-In ....................................................229

Driving Through Water ..............................229

Floor Mats ......................................................229

Roadside Emergencies

Roadside Assistance ..................................231

Hazard Flashers ...........................................232

Fuel Shutoff ..................................................232

Jump Starting the Vehicle .......................233

Post-Crash Alert System .........................235

Transporting the Vehicle ..........................235

Customer Assistance

Getting the Services You Need ..............237

In California (U.S. Only) ...........................238

The Better Business Bureau (BBB) Auto

Line Program (U.S. Only) ....................239

Utilizing the Mediation/Arbitration

Program (Canada Only) ......................240

Getting Assistance Outside the U.S. and

Canada .......................................................240

Ordering Additional Owner's Literature

........................................................................242

Reporting Safety Defects (U.S. Only)

........................................................................242

Reporting Safety Defects (Canada Only)

........................................................................242

Fuses

Fuse Specification Chart .........................244

Changing a Fuse ..........................................253

Maintenance

General Information ..................................255

Opening and Closing the Hood .............255

Under Hood Overview - 1.5L EcoBoost™

........................................................................256

Under Hood Overview - 2.0L EcoBoost™

........................................................................257

Under Hood Overview - 2.5L ..................258

Under Hood Overview - 2.7L EcoBoost™

........................................................................259

Engine Oil Dipstick - 1.5L EcoBoost™

.......................................................................260

Engine Oil Dipstick - 2.0L EcoBoost™/

2.5L/2.7L EcoBoost™ ...........................260

Engine Oil Check ........................................260

Oil Change Indicator Reset ......................261

Engine Coolant Check ..............................262

Automatic Transmission Fluid Check -

1.5L EcoBoost™/2.0L EcoBoost™/

2.5L ..............................................................266

Automatic Transmission Fluid Check -

2.7L EcoBoost™ .....................................266

Brake Fluid Check .......................................268

Washer Fluid Check ...................................269

Fuel Filter .......................................................269

Changing the 12V Battery ........................270

Checking the Wiper Blades ......................271

Changing the Wiper Blades ......................271

Adjusting the Headlamps ........................272

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Removing a Headlamp .............................274

Changing a Bulb ..........................................275

Changing the Engine Air Filter ................278

Vehicle Care

General Information ..................................280

Cleaning Products .....................................280

Cleaning the Exterior ................................280

Waxing ............................................................282

Cleaning the Engine ...................................282

Cleaning the Windows and Wiper Blades

........................................................................282

Cleaning the Interior ..................................283

Cleaning the Instrument Panel and

Instrument Cluster Lens ......................283

Cleaning Leather Seats ............................284

Repairing Minor Paint Damage .............285

Cleaning the Wheels .................................285

Vehicle Storage ...........................................285

Body Styling Kits .........................................287

Wheels and Tires

General Information ..................................288

Tire Care .........................................................288

Using Summer Tires ..................................303

Using Snow Chains ....................................303

Tire Pressure Monitoring System .........304

Changing a Road Wheel ..........................308

Technical Specifications - 1.5L

EcoBoost™/2.0L EcoBoost™/2.5L

.........................................................................315

Technical Specifications - 2.7L

EcoBoost™ ................................................316

Capacities and Specifications

Engine Specifications - 1.5L EcoBoost™

.........................................................................317

Engine Specifications - 2.0L EcoBoost™

.........................................................................317

Engine Specifications - 2.5L ....................318

Engine Specifications - 2.7L EcoBoost™

.........................................................................319

Motorcraft Parts - 1.5L EcoBoost™ ......319

Motorcraft Parts - 2.0L EcoBoost™ ......321

Motorcraft Parts - 2.5L ..............................322

Motorcraft Parts - 2.7L EcoBoost™ ......323

Vehicle Identification Number ...............324

Vehicle Certification Label ......................325

Transmission Code Designation ...........325

Capacities and Specifications - 1.5L

EcoBoost™ ...............................................326

Capacities and Specifications - 2.0L

EcoBoost™ ................................................331

Capacities and Specifications - 2.5L

........................................................................338

Capacities and Specifications - 2.7L

EcoBoost™ ..............................................344

Bulb Specification Chart ...........................351

Connected Vehicle

Connected Vehicle Requirements ........353

Connected Vehicle Limitations .............353

Connecting the Vehicle to a Mobile

Network ......................................................353

Connecting the Vehicle to a Wi-Fi

Network ......................................................353

Connected Vehicle – Troubleshooting

........................................................................354

Wi-Fi Hotspot

Creating a Wi-Fi Hotspot .........................356

Changing the Wi-Fi Hotspot Name or

Password ...................................................356

Audio System

General Information ...................................357

Audio Unit - Vehicles With: Touchscreen

Display, Vehicles Without: Sony Audio

System ........................................................357

Audio Unit - Vehicles With: SYNC ........358

Audio Unit - Vehicles With: Sony Audio

System/Touchscreen Display .............361

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Digital Radio .................................................362

Satellite Radio .............................................364

USB Port .........................................................367

SYNC™

General Information ..................................368

Using Voice Recognition ..........................369

Using SYNC™ With Your Phone ............371

SYNC™ Applications and Services ......372

Using SYNC™ With Your Media Player

........................................................................375

SYNC™ Troubleshooting .........................376

SYNC™ 3

General Information ..................................385

Using Voice Recognition ..........................387

Entertainment .............................................393

Climate ...........................................................403

Phone .............................................................405

Navigation .....................................................407

Apps ..................................................................412

Settings ...........................................................415

SYNC™ 3 Troubleshooting ......................417

Accessories

Accessories ...................................................430

Ford Protect

Ford Protect ...................................................431

Scheduled Maintenance

General Maintenance Information .......433

Normal Scheduled Maintenance .........436

Special Operating Conditions Scheduled

Maintenance ............................................439

Scheduled Maintenance Record ...........441

Appendices

Electromagnetic Compatibility ..............451

End User License Agreement ................453

Declaration of Conformity .......................479

Declaration of Conformity - Vehicles

With: SYNC 3 ............................................479

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ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

E231157

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

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Introduction

E270480

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

E71340

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

E231160

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

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Introduction

E270945

Horn control

Panic alarm

E139213

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

E231159

Requires registered technician

Safety alert

See Owner's Manual

E231158

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

E138639

Stability control

E163957

Hill descent control

E272858

Trail control

Windshield wiping system

Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect

wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print, but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

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Introduction

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

• Operating states of system components, for example, fuel level, tire pressure and battery charge level.

• Vehicle and component status, for example, wheel speed, deceleration, lateral acceleration and seatbelt status.

• Events or errors in essential systems, for example, headlamps and brakes.

• System responses to driving situations, for example, airbag deployment and stability control.

• Environmental conditions, for example, temperature.

Some of this data, when used in combination with other information, for example, an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest

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Introduction

you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger seatbelts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was traveling; and

• Where the driver was positioning the

steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 415).

Comfort and Convenience Data

Data recorded includes, for example:

• Seat and steering wheel position.

• Climate control settings.

• Radio presets.

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Introduction

Entertainment Data

Data recorded includes, for example:

• Music, videos or album art.

• Contacts and corresponding address

book entries.

• Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example, account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

Vehicles With a Modem (If Equipped)

The modem has a SIM. The modem was enabled when your

vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example, diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network

service providers could have access to additional information, for example, cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.

Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See Connected Vehicle (page 353).

Note: The service can be unavailable or interrupted for a number of reasons, for example, environmental or topographical conditions and data plan coverage.

Note: To find out if your vehicle has a modem, visit www.FordConnected.com.

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 412).

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

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Introduction

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example, data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 415).

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, refer to your local Ford website.

Note: To find out if your vehicle has a connectivity technology, visit

www.FordConnected.com.

Vehicles With an Emergency Call System

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other

details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.

Note: You cannot deactivate emergency call systems that are required by law.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazard-

ouswaste/perchlorate

FORD CREDIT

US Only

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

For assistance call 1-800-727-7000, or for more information about Ford Credit and access to the online Account Manager tool, visit www.ford.com/finance.

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Introduction

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

Vehicles sold in the United States and Canada

For a detailed description of what is covered by your New Vehicle Limited Warranty, see your warranty guide that is available online. For more information, refer to our website and download your copy of the warranty guide.

Vehicles sold outside the United States and Canada

For a detailed description of what is covered by your New Vehicle Limited Warranty, see the warranty guide that is provided to you along with your Owner’s Manual.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

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Introduction

WARNING: NEVER use a rearward

facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

On Board Diagnostics Data Link Connector

WARNING: Do not connect

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the

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Introduction

market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s

Manual for all other required information and warnings.

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Introduction

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For additional information about our sustainability progress and initiatives, visit

www.sustainability.ford.com.

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Environment

INSTRUMENT PANEL

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Air vents.A Direction indicators. See Direction Indicators (page 78).B Information display controls. See Information Display Control (page 71).C Instrument cluster. See Instrument Cluster (page 87).D Information display controls. See Information Display Control (page 71).E Wiper lever. See Wipers and Washers (page 73).F Keyless starting. See Keyless Starting (page 145).G Hazard flashers. See Hazard Flashers (page 232).H Information and entertainment display.I Audio system. See Audio System (page 357).J Climate control. See Climate Control (page 118).K Heated windows and mirrors. See Heated Rear Window (page 126).L

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At a Glance

Audio control. See Audio Control (page 70). Voice control. See Voice Control (page 71).

Driver knee airbag. See Driver and Passenger Knee Airbags (page 46).N Steering wheel adjustment. See Adjusting the Steering Wheel (page 70).O Horn.P Cruise control. See Cruise Control (page 71).Q Lighting control. See Lighting Control (page 75).R

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At a Glance

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician

(CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

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Child Safety

Recommendations for Safety Restraints for Children

Recommended Restraint

Type

Child Size, Height, Weight, or AgeChild

Use a child restraint

(sometimes called an

infant carrier, convertible

seat, or toddler seat).

Children weighing 40 lb (18 kg) or less

(generally age four or younger).

Infants or

toddlers

Use a belt-positioning

booster seat.

Children who have outgrown or no longer

properly fit in a child restraint (generally

children who are less than 57 in (1.45 m)

tall, are greater than age four and less

than age 12, and between 40 lb (18 kg)

and 80 lb (36 kg) and upward to 100 lb

(45 kg) if recommended by your child

restraint manufacturer).

Small children

Use a vehicle seatbelt having the lap belt snug and low across the hips,

shoulder belt centered

across the shoulder and

chest, and seat backrest

upright.

Children who have outgrown or no longer

properly fit in a belt-positioning booster

seat (generally children who are at least

57 in (1.45 m) tall or greater than 80 lb

(36 kg) or 100 lb (45 kg) if recommended

by child restraint manufacturer).

Larger children

• You are required by law to properly use child restraints for infants and toddlers in the United States and Canada.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

• When possible, properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See

Front Passenger Sensing System

(page 43).

• When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

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Child Safety

INSTALLING CHILD RESTRAINTS

Child Seats

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Use a child restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts

WARNING: Do not place a

rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child restraint with combination lap and shoulder belts:

• Use the correct seatbelt buckle for that seating position.

• Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

• Keep the buckle release button pointing up and away from the child restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

• Place the vehicle seat in the upright position before you install the child restraint.

• Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

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Child Safety

E142528

1. Position the child restraint in a seat with a combination lap and shoulder belt.

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2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

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3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Make sure that you did not twist the belt webbing.

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4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure that you securely latched the tongue by pulling on it.

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5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.

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Child Safety

Note: The automatic locking mode is

available on the front passenger and rear seats. This vehicle does not require the use of a locking clip.

6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor did not lock, unbuckle the belt and repeat Steps 5 and 6.

E142533

8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle helps to remove remaining slack from the belt.

9. If the child restraint has a tether strap, attach it.

E142534

10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lower Anchors and Tethers for CHildren (LATCH)

WARNING: Do not attach two child

safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.

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Child Safety

WARNING: Depending on where

you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

The LATCH system has three vehicle anchor points: two lower anchors where the seat backrest and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.

LATCH compatible child restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint. However, you can still use the seatbelt to attach the child restraint. For forward-facing child restraints, you must attach the top tether strap to the proper top tether anchor, if a top tether strap has been provided with your child restraint.

E142535

Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.

E169083

The LATCH anchors are at the rear section of the rear seat between the cushion and seat backrest below the symbols as shown. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments. Follow the instructions on attaching child restraints with tether straps.

Attach LATCH lower attachments of the child restraint only to the anchors shown.

Use of Inboard Lower Anchors from the Outermost Seating Positions (Center Seating Use)

WARNING: The standardized

spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

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Child Safety

The lower anchors at the center of the second row rear seat are spaced 18 in (46 cm) apart. You cannot install a child restraint with rigid LATCH attachments at the center seating position. You can only use LATCH compatible child restraints with attachments on belt webbing at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor.

Each time you use the child restraint, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to your vehicle. The seat should move less than 1 in (2.5 cm) when you do this for a proper installation.

If the child restraint is not anchored properly, the risk of a child being injured in a crash greatly increases.

Combining Seatbelt and LATCH Lower Anchors for Attaching Child Restraints

When used in combination, you can attach either the seatbelt or the LATCH lower anchors first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.

Using Tether Straps

Many forward-facing child restraints include a tether strap

which extends from the back of the child restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older child restraints.

Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your child restraint does not reach the appropriate top tether anchor in your vehicle.

Once you install the child restraint using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.

The tether strap anchors in your vehicle are in the following positions (shown from top view):

E142537

Perform the following steps to install a child restraint with tether anchors:

Note: If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching your vehicle seat gives the best protection in a severe crash.

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Child Safety

1. Route the child restraint tether strap over the back of the seat. For the outermost seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating position, route the tether strap over the top of the head restraint. If needed, you can also remove the head restraints.

E144274

2. Locate the correct anchor for the selected seating position, then open the tether anchor cover.

E144275

3. Clip the tether strap to the anchor as shown.

4. Tighten the child restraint tether strap according to the manufacturer's instructions. If your child restraint system has a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

BOOSTER SEATS

WARNING: Do not put the shoulder

section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age 4 and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).

Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:

E142595

• Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?

• Can the child sit without slouching?

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Child Safety

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