Ford Flex 2010 User Manual

Introduction 5

Instrument Cluster 12

Warning lights and chimes 12 Gauges 16 Message center 18

Entertainment Systems 28

AM/FM stereo with CD/MP3 28 Auxiliary input jack (Line in) 37 USB port 39 Satellite radio information 43 Family entertainment system 46 Navigation system 67 SYNC威 67

Climate Controls 68

Manual heating and air conditioning 68 Dual electronic automatic temperature control 71 Navigation system based climate control 74 Rear window defroster 79

Lights 80

Headlamps 80 Turn signal control 84 Bulb replacement 86

Driver Controls 91

Windshield wiper/washer control 91 Steering wheel adjustment 92 Power windows 101 Mirrors 103 Speed control 104 Moon roof 108

2010 Flex (471) Owners Guide, 1st Printing USA (fus)

Table of Contents

Locks and Security 126

Keys 126 Locks 127 Anti-theft system 140

Seating and Safety Restraints 151

Seating 151 Safety restraints 171 Airbags 184 Child restraints 199

Tires, Wheels and Loading 218

Tire information 220 Tire inflation 222 Tire Pressure Monitoring System (TPMS) 236 Vehicle loading 242 Trailer towing 249 Recreational towing 253

Driving 255

Starting 255 Brakes 260 AdvanceTrac威 262 Transmission operation 270 Reverse sensing system 276 Rear-view camera system 278 All wheel drive 285

Table of Contents

Roadside Emergencies 292

Getting roadside assistance 292 Hazard flasher control 293 Fuel pump shut-off 294 Fuses and relays 294 Changing tires 302 Temporary mobility kit 309 Wheel lug nut torque 318 Jump starting 319 Wrecker towing 325

Customer Assistance 327

Reporting safety defects (U.S. only) 333 Reporting safety defects (Canada only) 333

Cleaning 334

Maintenance and Specifications 343

Engine compartment 345 Engine oil 349 Battery 352 Engine coolant 354 Fuel information 361 Air filter(s) 376 Part numbers 378 Maintenance product specifications and capacities 379 Engine data 382

Table of Contents

Accessories 386

Ford Extended Service Plan 388

Index 391

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

Introduction

CONGRATULATIONS

Congratulations on acquiring your new Ford Motor Company product. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.

For more information on Ford Motor Company and its products visit the following website:

• In the United States: www.ford.com

• In Canada: www.ford.ca

• In Mexico: www.ford.com.mx

• In Australia: www.ford.com.au

Additional owner information is given in separate publications.

This vehicle’s Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available.

Remember to pass on this vehicle’s Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.

Introduction

Protecting the environment

We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol.

CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and

certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL

Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

BREAKING-IN YOUR VEHICLE

Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order to give the moving parts a chance to break in.

Drive your new vehicle at least 1,000 miles (1,600 km) before towing a trailer. For more detailed information about towing a trailer, refer to Trailer towing in the Tires, Wheels and Loading chapter.

Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage.

SPECIAL NOTICES New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide/Customer Information Guide that is provided to you along with your Owner’s Guide.

Introduction

Special instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: Please read the section Airbag Supplemental

Restraint System (SRS) in the Seating and Safety Restraints

chapter. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: Front seat mounted rear-facing child or infant seats

should NEVER be placed in front of an active passenger airbag.

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威 Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNC威 supplement for more information.

Event Data Recording

Other modules in your vehicle — event data recorders — are capable of collecting and storing data during a crash or near crash event. The recorded information may assist in the investigation of such an event. The modules may record information about both the vehicle and the occupants, potentially including information such as:

• how various systems in your vehicle were operating;

• whether or not the driver and passenger seatbelts were

buckled;

• how far (if at all) the driver was depressing the accelerator

and/or the brake pedal;

Introduction

• how fast the vehicle was traveling;

• where the driver was positioning the steering wheel; and

• longitude and latitude of vehicle at last location, using GPS

technology and advanced vehicle sensors.

To access this information, special equipment must be directly connected to the recording modules. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. To the extent that any law pertaining to Event Data Recording applies to SYNC威 or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators the vehicle location, and/or other details about the vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the feature. See your SYNC威 supplement for more information. Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches you request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC威 supplement for more information.

Introduction

CELL PHONE USE

The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits.

Mobile Communication Equipment includes, but is not limited to cellular phones, pagers, portable email devices, in-vehicle communications systems, telematics devices and portable two-way radios.

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle. Only use cell phones and other devices not essential to the driving task when it is safe to do so.

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required

information and warnings.

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

Fasten Safety Belt Airbag - Front

Airbag - Side

Child Seat Tether Anchor

Anti-Lock Brake System Parking Brake System

Brake Fluid Non-Petroleum Based

Stability Control System Speed Control

Master Lighting Switch Hazard Warning Flasher

Fog Lamps-Front Fuse Compartment

See Owner’s Guide

Child Seat Lower Anchor

Brake System

Parking Aid System

Fuel Pump Reset Windshield Wash/Wipe

Windshield Defrost/Demist

Rear Window Defrost/Demist

Vehicle Symbol Glossary

Introduction

Power Windows Front/Rear

Child Safety Door Lock/Unlock

Power Window Lockout

Interior Luggage Compartment Release

Panic Alarm Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

Service Engine Soon Engine Air Filter

MAX

MIN

Passenger Compartment Air Filter

Check Fuel Cap

Jack

Low Tire Pressure Warning

Instrument Cluster

WARNING LIGHTS AND CHIMES

Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work. If any light remains on after starting the vehicle, refer to the respective system warning light for additional information.

Service engine soon: The service engine soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Normally, the service engine soon light will stay on until the engine is cranked, then turn itself off if no malfunctions are present. However, if after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for I/M testing. See the Readiness for Inspection/Maintenance (I/M) testing in the Maintenance and Specifications chapter.

Solid illumination after the engine is started indicates the On Board Diagnostics System (OBD-II) has detected a malfunction. Refer to On board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced immediately by your authorized dealer.

Instrument Cluster

WARNING: Under engine misfire conditions, excessive exhaust

temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.

Powertrain malfunction/reduced power: Illuminates when a

powertrain or a AWD fault has been detected. Contact your authorized dealer as soon as possible.

Brake system warning light: To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on position when the engine is not running, or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position. If the brake system warning light does not illuminate at this time, seek service immediately from your authorized dealer. Illumination after releasing the parking brake indicates low brake fluid level or a brake system malfunction and the brake system should be inspected immediately by your authorized dealer.

BRAKE

WARNING: Driving a vehicle with the brake system warning

light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Have the vehicle checked by your authorized dealer. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.

Anti-lock brake system: If the ABS light stays illuminated or continues to flash, a malfunction has been detected, have the system serviced immediately by your authorized dealer. Normal braking is still functional unless the brake warning light also is illuminated.

ABS

Instrument Cluster

Airbag readiness: If this light fails to illuminate when the ignition is turned to on, continues to flash or remains on, have the system serviced immediately by your authorized dealer. A chime will sound if there is a malfunction in the indicator light.

Safety belt: Reminds you to fasten your safety belt. A Belt-Minder威 chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder威 chime feature.

Charging system: Illuminates when the battery is not charging properly. If it stays on while the engine is running, there may be a malfunction with the charging system. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component.

Engine oil pressure: Illuminates when the oil pressure falls below the normal range, refer to Engine oil in the Maintenance and Specifications chapter.

Engine coolant temperature:

Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the engine and let cool. Refer to Engine coolant in the Maintenance and Specifications chapter.

WARNING: Never remove the coolant reservoir cap while the

engine is running or hot.

AdvanceTrac威/Traction control:

Illuminates when the AdvanceTrac威/Traction control is active. If the light remains on, have the system serviced immediately, refer to the Driving chapter for more information.

Instrument Cluster

Low tire pressure warning:

Illuminates when your tire pressure is low. If the light remains on at start up or while driving, the tire pressure should be checked. Refer to Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for three seconds to ensure the bulb is working. If the light does not turn on or begins to flash, have the system inspected by your authorized dealer. For more information on this system, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter.

Speed control: Illuminates when the speed control is engaged. Turns off when the speed control system is disengaged.

Overdrive cancel and grade assist (if equipped): Illuminates

when the overdrive function of the transmission has been turned off and the grade assist function has been turned on, refer to the Driving chapter.

Anti-theft system: Flashes when the SecuriLock威 Passive Anti-theft System has been activated.

Door ajar: Illuminates when the ignition is in the on position and any door is open.

Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators flash faster, check for a burned out bulb.

High beams: Illuminates when the high beam headlamps are turned on.

Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened.

Instrument Cluster

Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened.

Parking brake on chime: Sounds when the parking brake is left on and the vehicle is driven. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible.

Message center activation chime: Sounds when some warning messages appear in the message center display for the first time.

Overspeed chime (if equipped): Sounds when the vehicle speed reaches 75 mph (120 km/h) or higher.

GAUGES

Speedometer: Indicates the current vehicle speed.

Instrument Cluster

Engine coolant temperature gauge: Indicates engine coolant

temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If the needle moves close to the “H” range, the engine is overheating. For more information, refer to Engine fluid temperature management and What you should know about fail-safe cooling in the Maintenance and Specifications chapter.

WARNING: Never remove the coolant reservoir cap while the

engine is running or hot.

Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade.

The FUEL icon and arrow indicates which side of the vehicle the fuel filler door is located.

Refer to Filling the tank in the Maintenance and Specifications chapter for more information.

Tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine.

Odometer: Registers the total miles (kilometers) of the vehicle. Refer to

Message center in the Instrument cluster chapter on how to switch

the display from Metric to English. Trip odometer: See TRIP A/B under Message center in this chapter.

Instrument Cluster

MESSAGE CENTER

Your vehicle’s message center allows you to configure/personalize certain vehicle options to suit your needs.

The message center is also capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with an informational message followed by a long indicator chime.

The message center display is located in the instrument cluster.

Info

Press the INFO button repeatedly to cycle through the following features:

TRIP A/B

Registers the distance of individual journeys. Press and release INFO button until the A or B trip appears in the display (this represents the trip mode). Press and hold RESET until it resets.

Refer to UNITS later in this section to switch the display from Metric to English.

MYKEY MILES (km) (If programmed)

For more information, refer to MyKey™ in the Locks and Security chapter.

MILES (km) TO E

This displays an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel.

LOW FUEL LEVEL will display when you have approximately 50 miles (80 km), to empty. Press RESET to clear this warning message. It will return at approximately 25 miles (40 km), 10 miles (16 km) and 0 miles (0 km) miles to empty.

Distance to empty is calculated using a running average fuel economy, which is based on your recent driving history of 500 miles (800 km). This value is not the same as the average fuel economy display. The running average fuel economy is re-initialized to a factory default value if the battery is disconnected.

AVG MPG (L/100km)

Average fuel economy displays your average fuel economy in miles/gallon or liters/100 km.

Instrument Cluster

If you calculate your average fuel economy by dividing distance traveled by gallons of fuel used (liters of fuel used by 100 kilometers traveled), your figure may be different than displayed for the following reasons:

• Your vehicle was not perfectly level during fill-up

• Differences in the automatic shut-off points on the fuel pumps at

service stations

• Variations in top-off procedure from one fill-up to another

• Rounding of the displayed values to the nearest 0.1 gallon (liter)

To determine your average highway fuel economy, do the following:

1. Drive the vehicle at least 5 miles (8 km) with the speed control system engaged to display a stabilized average.

2. Record the highway fuel economy for future reference.

It is important to press RESET (press and hold RESET for two seconds in order to reset the function) after setting the speed control to get accurate highway fuel economy readings.

For more information refer to Essentials of good fuel economy in the Maintenance and Specifications chapter.

MPG (L/km)

This displays instantaneous fuel economy as a bar graph ranging from ↓ poor economy to ↑ excellent economy.

Your vehicle must be moving to calculate instantaneous fuel economy. When your vehicle is not moving, this function shows ↓, one or no bars illuminated. Instantaneous fuel economy cannot be reset.

TIMER

Timer displays the trip elapsed drive time. To operate, do the following:

1. Press and release RESET in order to start the timer.

2. Press and release RESET to pause the timer.

3. Press and hold RESET until the timer resets.

Blank Screen

The message center display will be blank after cycling through all of the Info menu items.

Instrument Cluster

System check and vehicle feature customization

Press SETUP repeatedly to cycle the message center through the following features:

RESET FOR SYSTEM CHECK

When this message appears, press RESET and the message center will begin to cycle through the following systems and provide a status of the item if needed.

Note: Some systems show a message only if a condition is present.

1. OIL LIFE

2. CHARGING SYSTEM

3. WASHER FLUID LEVEL

4. DOOR AJAR STATUS

5. LIFTGATE STATUS

6. BRAKE SYSTEM

7. TIRE PRESSURE

8. FUEL LEVEL

9. MYKEY DISTANCE (if MyKey™ is programmed)

10. MYKEY(S) PROGRAMMED

11. ADMIN KEYS PROGRAMMED

12. ADVANCTRAC

OIL LIFE

This displays the remaining oil life. An oil change is required whenever indicated by the message center and

according to the recommended maintenance schedule. USE ONLY RECOMMENDED ENGINE OILS.

To reset the oil monitoring system to 100% after each oil change (approximately 7,500 miles [12,000 km] or 12 months) perform the following:

1. Press and release SETUP to display “OIL LIFE XXX% HOLD RESET = NEW”.

2. Press and hold RESET for two seconds and release to reset the oil life to 100%.

Note: To change oil life 100% miles value from 7,500 miles (12,000 km) or 12 months to another value, proceed to Step 3.

Instrument Cluster

3. Once “OIL LIFE SET TO XXX%” is displayed, release and press RESET to change the Oil Life Start Value. Each release and press will reduce the value by 10%.

Note: Oil life start value of 100% equals 7,500 miles (12,000 km) or 12 months. For example, setting oil life start value to 60% sets the oil life start value to 4,500 miles (7,200 km) and 219 days.

UNITS

Displays the current units in English or Metric. Press RESET to change between English and Metric.

AUTOLAMP

This feature keeps your headlights on for up to three minutes after the ignition is switched off.

Press RESET to select the new Autolamp delay values of 0, 10, 20, 30, 60, 90, 120 or 180 seconds.

AUTOLOCK

This feature automatically locks all vehicle doors when the vehicle is shifted into any gear, putting the vehicle in motion.