FORD Fiesta 2012 User Manual v.2

Introduction 4

Instrument Cluster 12

Warning lights and chimes 12 Gauges 17 Trip computer 17 Message center 18 Multifunction display 19

Entertainment Systems 23

AM/FM stereo with CD 23 Auxiliary input jack (Line in) 33 USB port 34 Satellite radio information 38 SYNC威 41 Privacy Information 43 Pairing your phone for the first time 47 Connecting a digital media player to SYNC威 75

Climate Controls 100

Manual heating and air conditioning 100 Rear window defroster 102

Lights 104

Headlamps 104 Turn signal control 107 Bulb replacement 109

Driver Controls 119

Windshield wiper/washer control 119 Steering wheel adjustment 120 Power windows 121 Mirrors 123 Speed control 125

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Table of Contents

Locks and Security 130

Keys 130 Locks 132 Anti-theft system 143

Seating and Safety Restraints 146

Seating 146 Personal Safety System™ 154 Safety belt system 158 Airbags 168 Child restraints 184

Tires, Wheels and Loading 202

Tire information 202 Tire inflation 204 Tire Pressure Monitoring System (TPMS) 217 Vehicle loading 221 Trailer towing 227 Recreational towing 227

Driving 230

Starting 230 Brakes 237 AdvanceTrac威 240 Transmission operation 246

Roadside Emergencies 255

Getting roadside assistance 255 Hazard flasher control 256 Fuel pump shut-off 257 Fuses and relays 257 Changing tires 265 Wheel lug nut torque 270 Jump starting 271 Wrecker towing 274

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Table of Contents

Customer Assistance 276

Reporting safety defects (U.S. only) 283 Reporting safety defects (Canada only) 283

Cleaning 284

Maintenance and Specifications 291

Engine compartment 293 Engine oil 295 Battery 297 Engine coolant 299 Fuel information 304 Air filter(s) 317 Part numbers 320 Maintenance product specifications and capacities 321 Engine data 323

Accessories 327

Ford Extended Service Plan 329

Scheduled Maintenance 333

Normal scheduled maintenance and log 339

Index 350

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Introduction

CONGRATULATIONS

Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.

For more information on Ford Motor Company and its products visit the following website:

• In the United States: www.ford.com

• In Canada: www.ford.ca

• In Australia: www.ford.com.au

• In Mexico: www.ford.com.mx

Additional owner information is given in separate publications.

This Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available.

Remember to pass on this Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle.

WARNING: Fuel pump shut-off: In the event of an accident

this feature will automatically cut off the fuel supply to the engine. It can also be activated through sudden vibration (e.g. collision when parking). To restart your vehicle, refer to Fuel pump shut-off in the Roadside Emergencies chapter.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Introduction

Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.

Protecting the environment

We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol.

CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and

certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL

Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

BREAKING-IN YOUR VEHICLE

Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order to give the moving parts a chance to break in.

Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Introduction

SPECIAL NOTICES New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

Special instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints

chapter. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag.

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威 Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNC威 supplement for more information.

Event Data Recording

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Introduction

road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger seatbelts were

buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was travelling; and

• Where the driver was positioning the steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC威 or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Introduction

involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC威 supplement for more information.

Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches your request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC威 supplement for more information.

CELL PHONE USE

The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits.

Mobile Communication Equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Introduction

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required

information and warnings.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

Fasten Safety Belt Airbag - Front

Airbag - Side

Child Seat Tether Anchor

Anti-Lock Brake System Parking Brake System

Brake Fluid Non-Petroleum Based

Stability Control System Speed Control

Master Lighting Switch Hazard Warning Flasher

Fog Lamps-Front Fuse Compartment

See Owner’s Guide

Child Seat Lower Anchor

Brake System

Parking Aid System

Fuel Pump Reset Windshield Wash/Wipe

Windshield Defrost/Demist

Rear Window Defrost/Demist

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Vehicle Symbol Glossary

Introduction

Power Windows Front/Rear

Child Safety Door Lock/Unlock

Power Window Lockout

Interior Luggage Compartment Release

Panic Alarm Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

Service Engine Soon Engine Air Filter

MAX

MIN

Passenger Compartment Air Filter

Check Fuel Cap

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Jack

Low Tire Pressure Warning

Instrument Cluster

WARNING LIGHTS AND CHIMES

OFF

Warning lights can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, refer to the respective system warning light for additional information.

Service engine soon: The service engine soon indicator illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Normally, the service engine soon indicator will stay on until the engine is cranked, then turn itself off if no malfunctions are present. However, if after 15 seconds the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing. See the Readiness for Inspection/Maintenance (I/M) testing in the Maintenance and Specifications chapter.

Solid illumination after the engine is started indicates the on-board diagnostics system (OBD-II) has detected a malfunction. Refer to On-board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced immediately by your authorized dealer.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

WARNING: Under engine misfire conditions, excessive exhaust

temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.

Low fuel: Displays when the fuel level in the fuel tank is at or near empty (refer to Fuel gauge in this chapter).

Powertrain malfunction/Reduced power/Electronic throttle control: Displays when the engine

has defaulted to a “limp-home” operation or when a transmission problem has been detected and shifting may be restricted. If the light remains on, have the system serviced immediately by your authorized dealer.

Brake system warning light: To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on position when the engine is not running, or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position.

If the brake system warning light does not illuminate at this time, seek service immediately from your authorized dealer. Illumination after releasing the parking brake indicates low brake fluid level and the brake system should be inspected immediately by your authorized dealer.

WARNING: Driving a vehicle with the brake system warning

light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Have the vehicle checked by your authorized dealer. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Anti-lock brake system: If the ABS light stays illuminated or continues to flash, a malfunction has been detected, have the system serviced immediately by your authorized dealer. Normal braking is still functional unless the brake warning light also is illuminated.

Airbag readiness: If this light fails to illuminate when the ignition is turned to on, continues to flash or remains on, have the system serviced immediately by your authorized dealer. A chime will sound if there is a malfunction in the indicator light.

Safety belt: Reminds you to fasten your safety belt. A Belt-Minder威 chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder威 chime feature.

Charging system: Illuminates when the battery is not charging properly. If it stays on while the engine is running, there may be a malfunction with the charging system. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component.

Engine oil pressure: Displays when the oil pressure falls below the normal range. Refer to Engine oil in the Maintenance and Specifications chapter.

Oil change reminder: Displays when the engine oil life has expired. Refer to Oil life monitoring system reset later in this chapter.

Door ajar: Displays when the ignition is in the on position and any door is not completely closed.

ABS

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Engine coolant temperature:

Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the engine and let cool. Refer to Engine coolant in the Maintenance and Specifications chapter.

WARNING: Never remove the coolant reservoir cap while the

engine is running or hot.

Low tire pressure warning:

Illuminates when your tire pressure is low. If the light remains on at start up or while driving, the tire pressure should be checked. Refer to Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for three seconds to ensure the bulb is working. If the light does not turn on, have the system inspected by your authorized dealer. For more information on this system, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter.

Hill start assistance (if equipped): Displays when using hill

start assist is not available. Refer to the Driving chapter for transmission function and operation.

Overdrive cancel and grade assist (if equipped): Illuminates

when the overdrive function of the transmission has been turned off and the grade assist function has been turned on, refer to the Driving chapter.

Upshift (manual transmission):

To maximize fuel economy, this light illuminates when the manual transmission should be shifted to the next highest gear. Refer to the Driving chapter for more information.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

AdvanceTrac威/Traction control (if equipped): Displays when the

AdvanceTrac威/Traction control is active. If the light remains on, have the system serviced immediately, refer to the Driving chapter for more information.

AdvanceTrac威/Traction control off light (if equipped): Illuminates

when AdvanceTrac威/Traction control has been disabled by the driver. Refer to the Driving chapter for more information.

Speed control (if equipped):

Illuminates when the speed control system is in use.

Anti-theft system: Flashes when the SecuriLock威 Passive Anti-theft System has been activated.

Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators stay on or flash faster, check for a burned out bulb.

High beams: Illuminates when the high beam headlamps are turned on.

OFF

Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened.

Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

GAUGES

Shown in standard measure. Metric similar.

1 2

1. Tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine.

Refer to Filling the tank in the Maintenance and Specifications chapter for more information.

2. Speedometer: Indicates the current vehicle speed.

3. Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located.

TRIP COMPUTER (IF EQUIPPED)

The trip computer and odometer information will display in the instrument cluster.

Press the end of the lever, located on the left side of the steering wheel to scroll through the trip computer displays.

mi (km) — Odometer: Registers the total miles (kilometers) of the vehicle.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

mi (km) TRIP — Trip odometer: Registers the mileage of individual journeys.

mi (km) TO E — Distance to empty (if equipped): Indicates the approximate distance the vehicle will travel on the fuel remaining in the tank. Changes in driving pattern may cause the value to vary.

AVG MPG (l/100km) — Average fuel consumption (if equipped):

Indicates the average fuel consumption since the function was last reset. AVG MPH (KM/H) — Average speed (if equipped): Indicates the

average speed calculated since the function was last reset. XXX °F (°C) — Outside air temperature (if equipped): Shows the

outside air temperature. To reset the trip odometer and average speed, scroll to the required

display and press and hold the end of the multifunction lever.

MULTIFUNCTION DISPLAY

Your vehicle’s multifunction display is capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with an informational message. You can also program various vehicle settings using the message center.

The display is located in the center stack. Certain settings can be changed

through the multifunction display. Press MENU on the audio system to access the settings screen.

Press through the display screen. The

following settings can be changed: Audio: See Audio systems in the Entertainment Systems chapter for

more information. Vehicle: Select Vehicle then move right to enter into the menu. Scroll up

or down to select from:

• Traction Control: Move right to enter the menu and then move up

• Chimes: Move right to enter the menu, then up or down to select

• Lane change indicator/Turn indicator: Move right to enter the

/ / / to move

or down to select from on or off. Press OK to confirm.

from warning chimes or info chimes. Press OK to confirm.

menu and then move up or down to select from flash once or flash three times. Press OK to confirm.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

• Chimes: Move right to enter the menu, then up or down to select from warning chimes or info chimes. Press OK to confirm.

Clock: Select Clock then move right to enter the menu. Scroll up or down to select from to select from:

• Set time: Move right to enter the menu and adjust the time.

• Set date: Move right to enter the menu and adjust the date.

• 24 hour mode: Move right to enter the menu to choose 24-hour

mode.

The clock can also be set through the audio system. See Audio systems in the Entertainment Systems chapter for more information.

Display: Select Display then move right to enter the menu. Scroll up or down to select from:

• Units of measure: Move right to enter the menu then move up or down to select metric or standard.

• Language: Move right to enter the menu then move up or down to select the desired language.

Messages: Select messages, then move up/down to view stored messages.

Compass (if equipped): If your vehicle is equipped with SYNC威,the compass heading is displayed to the left of the clock in the upper portion of the multifunction display.

Information messages

: The message indicator will illuminate when there is a new message

stored in the multifunction display.

Message Warning Lamp at

Instrument Cluster ABS MALFUNCTION SERVICE NOW ESP OFF ESP MALFUNCTION NEXT SERVICE BRAKE SYSTEM

MALFUNCTION STOP SAFELY ALARM SYSTEM MALFUNCTION NEXT SERVICE

BRAKE or

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

System

ABS

— ABS

Brakes

—

Anti-theft security

system

Instrument Cluster

Message Warning Lamp at

INTERIOR SCAN DEACTIVATED IMMOBILIZER MALFUNCTION SERVICE NOW ALARM TRIGGERED CHECK VEHICLE LEFT/RIGHT INDICATOR MALFUNCTION CHANGE BULB HILL START ASSIST NOT AVAILABLE STEERING LOCK ENGAGED TURN STEERING WHEEL STEERING MALFUNCTION SERVICE NOW STEERING MALFUNCTION STOP SAFELY POWER STEERING MALFUNCTION SERVICE NOW KEY NOT DETECTED TURN IGNITION OFF USE POWER BUTTON

KEY OUTSIDE CAR

Instrument Cluster

—

— Lights

—

— Power Steering

—

System

Anti-theft security

system

Anti-theft security

system

Anti-theft security

system

Transmission

Passive Entry/Passive

Start

Passive Entry/Passive

Start

Passive Entry/Passive

Start

Passive entry/passive

start system

Passive entry/passive

start system

Passive entry/passive

start system

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Message Warning Lamp at

KEY BATTERY LOW REPLACE BATTERY TO START PRESS BRAKE CLOSE TRUNK OR USE SPARE KEY TO START PRESS CLUTCH ENGINE MALFUNCTION SERVICE NOW TRANSMISSION MALFUNCTION SERVICE NOW TRANSMISSION HOT STOP SAFELY TRANSMISSION HOT STOP OR SPEED UP USE BRAKE STOP SAFELY TRANSMISSION HOT WAIT X MIN TRANSMISSION HOT WAIT... TRANSMISSION READY HILL START ASSIST ACTIVE HILL START ASSIST OFF

Instrument Cluster

—

— Trunk

—

— Transmission

System

Passive entry/passive

start system

Passive Entry/Passive

Start

Passive Entry/Passive

Start

Engine

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Message Warning Lamp at

Instrument Cluster VEHICLE NOT IN PARK SELECT P VEHICLE NOT IN PARK SELECT P DOOR OPEN APPLY BRAKE X DOOR OPEN TRUNK OPEN HOOD OPEN AIRBAG

MALFUNCTION SERVICE NOW ENGINE OIL CHANGE DUE NEXT SERVICE

ENGINE OIL PRESSURE LOW STOP SAFELY

BRAKE FLUID LEVEL LOW SERVICE NOW

Oil life monitoring system reset

To reset the oil service light and clear the oil change message after servicing use the following procedure:

1. Begin with the ignition off.

2. Turn the key to the accessory position for keyed vehicles and for push button start vehicles press the Start/Stop button once quickly. DO NOT attempt to start the engine.

3. Press the accelerator and brake pedals fully for 20 seconds.

4. ENGINE OIL CHANGE DUE NEXT SERVICE and

5. Turn the vehicle off. The message and lights will be cleared. 22

— Starting/Transmission

— Doors

BRAKE or

System

Doors Doors

Hood

Airbag

Engine Oil (See Oil

life monitoring

system reset later in

this section)

Engine Oil

Brakes

will display.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Entertainment Systems

AUDIO SYSTEMS

AM/FM stereo or AM/FM stereo single CD/MP3 (if equipped)

15 1 2

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

One hour mode: Press the ON/OFF control to operate the system with the ignition turned off; the system will automatically turn off after one hour.

Setting the clock: Press the H or M buttons on the outside of the multifunction display to access the clock settings. Once you are in the clock setting, press the H or M button repeatedly until the desired number appears. Press OK to confirm and close.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Entertainment Systems

Display icons: Your system’s display will illuminate icons for the mode which is currently active, such as:

Stereo

Radio

Auxiliary input

Settings: This icon will illuminate in red to indicate that the settings can be updated in the menu.

1. CD slot (if equipped): Insert a CD, label side up.

2. OK: Use in various menu selections to select or deselect your choice.

3. INFO: Press to access any available radio or CD information.

4. Sound menu: Press to access Treble, Bass, Middle, Fade (if equipped) and Balance menu options. Use

various options. When the desired option is chosen, press increase or decrease the levels. Press OK to set or press MENU to exit.

Sound settings can be set for each audio source independently.

5. Memory presets:: To save a station, tune to the desired station. Press and hold a preset button until sound returns.

6. Fast forward: Press to access the next track or available radio station. Press and hold to fast forward through the current track or to quickly advance through the radio band in individual increments.

7. On/Off/Volume: Press to turn the system on or off. Turn to adjust the volume.

8. Reverse: Press to access the previous track or available radio station. Press and hold to reverse through the current track or to quickly reverse through the radio band in individual increments.

/ to cycle through the

/ to

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Entertainment Systems

9. MENU: Press to access the following features: Note: To scroll through the following menus and make adjustments,

press

Note: At any time, you can press MENU to close the menu screen.

• Sirius (if equipped): Scroll to select Sirius and then press OK to enter the menu. Scroll to select from SAT1. SAT2 or SAT3 modes. Note: Sirius must be the selected audio source for this option to appear in the menu.

• Radio: Scroll to select Radio mode and then move right or press OK to enter the menu. Scroll to select from:

• Manual Tune: Press OK to select and press

• Scan: Press OK to activate scan mode for a brief sampling of

• Autostore: Press OK to activate the autostore feature. This allows

• CD (if equipped): Scroll to select CD options and then move right or

press OK to enter the menu. Scroll to select from the following. Note: CD must be the selected audio source for this option to appear in the menu.

• Normal mode: Scroll to select Normal Mode and press OK.

• Repeat: Press OK to Repeat the current song. For MP3 discs, you

• Shuffle: Press OK to shuffle songs. For MP3 discs, you can select

• Scan: Press OK to activate scan mode for a brief sampling of

/ or / . Press to return to the previous screen

to advance to the next screen.

/ to tune

manually.

stations.

you to store the six strongest local stations available from the AM and FM frequency bands. When the search is complete, the sound will return and the six strongest stations will be stored in the memory presets (and overwrite any stations previously stored in the AST band.) You can also manually store stations in the AST band. When the AST band is active, simply tune to the desired station and press and hold a memory preset. The new station will be saved and will override the previously saved station.

can select from Repeat Title or Repeat Folder.

from Shuffle Folder or Shuffle CD.

songs. For MP3 discs, you can select from Scan Folder or Scan CD.

2012 Fiesta (fie) Owners Guide, 2nd Printing USA (fus)

Entertainment Systems

• Audio: Scroll to select Audio and then move right or press OK to enter the menu. Scroll to select from:

• SCV: Scroll to select Speed Compensated Volume (SCV) and press

OK to enter the menu. SCV automatically adjusts the system’s volume to compensate for speed and wind noise. You can set the system between off and +7.

• Sound: Scroll to select Sound and press OK to enter the menu.

Scroll to select from Treble, Bass, Middle, Fade and Balance options. When the desired option is chosen, scroll to increase or decrease the levels. sound settings can be set for each audio source independently.

• Occupancy mode: Scroll to select Occupancy mode and move

right or press OK to enter. Then, scroll to select from Optimize All or Optimize Driver. Occupancy mode optimizes sound quality for the chosen seating position. Press OK to confirm your selection.

• DSP Equalizer: Scroll to select DSP Equalizer and move right or

press OK to enter the menu. Scroll to select from Rock, Pop, Classic, Voice and Equalizer off. Press OK to confirm your selection.

• RDS: Scroll to select RDS and then move right or press OK to

enter the menu. Scroll to select RDS off or RDS on. Press OK to confirm your selection.

• Vehicle: Refer to Multi-function display in the Instrument Cluster chapter for more information.

• Clock: Refer to Multi-function display in the Instrument Cluster chapter for more information.

• Display: Refer to Multi-function display in the Instrument Cluster chapter for more information.

• Messages: Refer to Multi-function display in the Instrument Cluster chapter for more information.

10. AUX: Press to access LINE IN (auxiliary input jack) mode.

11. SIRIUS: Press repeatedly to access SAT1, SAT2 and SAT3 satellite

radio modes (if equipped).

12. RADIO: Press repeatedly to select AM1/AM2AST//FM1/FM2AST

frequency bands. Press RADIO to return to the radio base screen when browsing. While listening to radio, you can navigate to other presets and

modes by pressing OK to tune to the selection or press RADIO to go back to current

station. 26

/ . When the desired selection is chosen, press

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13. CD: Press to enter CD mode (if equipped). While in CD mode, press When your desired selection is chosen, press OK to select or press CD to

return to the current track. Note: If CD DRIVE HIGH TEMP appears in the display, the ambient temperature is too hot and the CD unit will not operate until it has cooled down.

While in CD mode, press INFO to display the following information (if available):

Track name

Album

Artist

File name

Information not available

/ to navigate to other tracks/folders or Radio bands/stations.

14.

15. Cursor controls: Use to cycle through various menu selections.

Note: You can either press the arrows or move the OK knob in the desired direction.

(Eject): Press to eject a CD (if equipped.)

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AM/FM stereo single CD/MP3 SYNC姞 compatible (if equipped)

15 1 2

20 19 1718

WARNING: Driving while distracted can result in loss of vehicle

One hour mode: Press the ON/OFF control to operate the system with the ignition turned off; the system will automatically turn off after one hour.

Setting the clock: Press the H or M buttons on the outside of the multifunction to access the clock settings. Once you are in the clock setting, press the H or M button repeatedly until the desired number appears. Press OK to confirm and close.

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Display icons: Your system’s display will illuminate icons for the mode which is currently active, such as:

Radio

Auxiliary input

Phone

Settings: This icon will illuminate in green to indicate that the settings can be updated in the menu.

1. CD slot: Insert a CD, label side up.

2. OK: Use in various menu selections to select or deselect your choice.

3. INFO: Press to access any available radio or CD information.

4. MENU: Press to access the following features: Note: To scroll through the following menus and make adjustments,

press

Note: At any time, you can press MENU to close the menu screen.

• Sirius (if equipped): Scroll to select Sirius and then press OK to enter the menu. Scroll to select from SAT1. SAT2 or SAT3 modes. Note: Sirius must be the selected audio source to access this menu.

• SYNC media (if equipped): Scroll to select Mediaplayer Menu and then press OK to enter the menu. Refer to the SYNC威 section in this chapter for more information. Note: SYNC audio must be the selected audio source to access this menu.

• SYNC phone (if equipped): Scroll to select Phone Menu and then press OK to enter the menu. Refer to the SYNC威 section in this chapter for more information. Note: SYNC Phone must be the selected feature to access this menu.

/ or / . Press to return to the previous screen

to advance to the next screen.

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• Audio: Scroll to select Audio and then move right or press OK to enter the menu. Scroll to select from:

• SCV: Scroll to select Speed Compensated Volume (SCV) and press

OK to enter the menu. SCV automatically adjusts the system’s volume to compensate for speed and wind noise. You can set the system between off and +7.

• Sound: Scroll to select Sound and move right or press OK to enter the menu. Scroll to select from Treble, Bass, Middle, Fade and Balance options. When the desired option is chosen, scroll to increase or decrease the levels. Sound settings can be set for each audio source independently.

• Occupancy mode: Select Occupancy mode and then move right or press OK to enter the menu. Scroll to select from optimize All Seats or Driver’s Seat. Occupancy mode optimizes sound quality for the chosen seating position. Press OK to confirm your selection.

• DSP Equalizer: Scroll to select DSP Equalizer and then move right or press OK to enter the menu. Scroll to select from Rock, Pop, Classic, Voice and Equalizer off. Press OK to confirm your selection.

• Vehicle: Refer to Multi-function display in the Instrument Cluster chapter for more information.

• Clock: Refer to Multi-function display in the Instrument Cluster chapter for more information.

• Display: Refer to Multi-function display in the Instrument Cluster chapter for more information.

• Messages: Press

• RDS: Scroll to select RDS and then move right or press OK to enter

the menu. Scroll to select RDS off or RDS on. Press OK to confirm your selection.

5. Memory presets: To save a station, tune to the desired station. Press

and hold a preset button until the information pop-up timer expires and stored preset # pop-up appears.

station. Press and hold to fast forward through the current track or to quickly advance through the radio band in individual increments.

7. On/Off/Volume: Press to turn the system on or off. Turn to adjust the

volume.

Fast forward: Press to access the next track or available radio

/ to view the saved vehicle messages.

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8. Reverse: Press to access the previous track or available radio station. Press and hold to reverse through the current track or to quickly reverse through the radio band in individual increments.

9. PHONE: Press to access SYNC威 phone features if available. Refer to the SYNC威 section for more information. If your vehicle is not equipped with SYNC威. the display will read MUTE and will mute the playing media.

10. AUX: Press to access LINE IN (auxiliary input jack) mode or SYNC威 media mode.

11. SIRIUS: Press repeatedly to access SAT1, SAT2 and SAT3 satellite radio modes (if equipped).

12. RADIO: Press repeatedly to select AM1/AM2AST/FM1/FM2AST frequency bands. Press RADIO to return to the radio base screen when browsing. While listening to radio, you can also navigate to other preset

modes, CD tracks and folders by pressing selection is chosen, press OK to tune to the selection or press RADIO to

return to the current station. You can also select SIRIUS (if equipped) or AUX to change to the audio source. Autostore feature: The autostore feature allows you to store the 10 strongest local stations available from the AM and FM frequency bands. To use, press the AST soft key at the bottom of the screen (refer to buttons 17–20). The display will read ‘Hold to start autostore’. Continue holding the button until ‘Autostoring’ appears in the display. When the search is complete, the sound will return and the 10 strongest stations will be stored in the memory presets (and overwrite any stations previously stored in the AST band). You can also manually store stations in the AST band. When the AST band is active, simply tune to the desired station and press and hold a memory preset. The new station will be saved and will override the previously saved station.

13. CD: Press to enter CD mode. Press the soft keys (refer to buttons 17–20) to scan, repeat or shuffle. In MP3 mode, you can scan folder or CD, repeat track or folder and shuffle folder or CD. While in CD mode,

press When the desired selection is chosen, press OK to select or press CD to

return to the current track. You can also select SIRIUS (if equipped), or AUX to change audio sources. Note: If CD DRIVE HIGH TEMP appears in the display, the ambient temperature is too hot and the CD unit will not operate until it has cooled down.

/ to navigate to other tracks/folders or radio modes/stations.

/ . When the desired

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14. (Eject): Press to eject a CD.

15. Cursor controls: Use to cycle through various menu selections.

Note: You can either press the arrows or move the OK knob in the desired direction.

16. Sound menu: Press access Treble, Bass, Fade (if equipped) and

Balance menu options. Use When the desired option is chosen, press

decrease the levels. Press OK to set or MENU to exit. Sound settings can be set for each audio source independently.

17–20 Soft keys: Press these soft keys to access the corresponding functions on the screen.

/ to cycle through the various options.

/ to increase or

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Auxiliary input jack (Line in)

WARNING: Driving while distracted can result in loss of vehicle

The auxiliary input jack (AIJ) provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity. To achieve optimal performance, please observe the following instructions when attaching your portable music device to the audio system.

Required equipment:

1. Any portable music player designed to be used with headphones

2. An audio extension cable with stereo male 1/8 in. (3.5 mm) connectors at each end

To play your portable music player using the auxiliary input jack:

1. Begin with the vehicle parked and the radio turned off.

2. Ensure that the battery in your portable music player is new or fully charged and that the device is turned off.

3. Attach one end of the audio extension cable to the headphone output of your player and the other end of the audio extension cable to the AIJ in your vehicle.

4. Turn the radio on, using either a tuned FM station or a CD loaded into the system. Adjust the volume to a comfortable listening level.

5. Turn the portable music player on and adjust the volume to 1/2 the volume.

6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or SYNC LINE IN appears in the display. You should hear audio from your portable music player although it may be low.

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7. Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between the AUX and FM or CD controls.

WARNING: For safety reasons, do not connect or adjust the settings on your portable music player while the vehicle is

moving.

WARNING: Store the portable music player in a secure location,

such as the center console or the glove box, when the vehicle is in motion. Hard objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while the vehicle is in motion.

USB port (if equipped)

WARNING: Driving while distracted can result in loss of vehicle

Your vehicle may be equipped with a USB port. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to the SYNC威 supplement.

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GENERAL AUDIO INFORMATION

Radio frequencies:

AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are:

AM: 530, 540–1700, 1710 kHz FM: 87.7, 87.9–107.7, 107.9 MHz

Radio reception factors:

There are three factors that can affect radio reception:

• Distance/strength: The further you travel from an FM station, the weaker the signal and the weaker the reception.

• Terrain: Hills, mountains, tall buildings, power lines, electric fences, traffic lights and thunderstorms can interfere with your reception.

• Station overload: When you pass a broadcast tower, a stronger signal may overtake a weaker one and play while the weak station frequency is displayed.

CD/CD player care

Do:

• Handle discs by their edges only. (Never touch the playing surface).

• Inspect discs before playing.

• Clean only with an approved CD

cleaner.

• Wipe discs from the center out.

Don’t:

• Expose discs to direct sunlight or heat sources for extended periods of time.

• Clean using a circular motion.

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CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players.

Do not use any irregular shaped CDs or discs with a scratch protection film attached.

CDs with homemade paper (adhesive) labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed. It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels. Ballpoint pens may damage CDs. Please contact your authorized dealer for further information.

Audio system warranty and service

Refer to the Warranty Guide for audio system warranty information. If service is necessary, see your dealer or qualified technician.

MP3 track and folder structure

Your MP3 system recognizes MP3 individual tracks and folder structure as follows:

• There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. For more information on track and folder mode, refer to Sample MP3 structure in the following section.

• MP3 track mode ignores any folder structure on the MP3 disc. The player numbers each MP3 track on the disc (noted by the .mp3 file extension) from T001 to a maximum of T255. Note: The maximum number of playable MP3 files may be less depending on the structure of the CD and exact model of radio present.

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• MP3 folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 tracks on the disc (noted by the .mp3 file extension) and all folders containing MP3 files, from F001 (folder) T001 (track) to F253 T255.

• Creating discs with only one level of folders will help with navigation through the disc files.

Sample MP3 structure

If you are burning your own MP3 discs, it is important to understand how the system will read the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension will be played. Other files will be ignored by the system. This enables you to use the same MP3 disc for a variety of tasks on your work computer, home computer and your in-vehicle system.

.mp3

.doc

.ppt

.xls

.mp3

In track mode, the system will display and play the structure as if it were only one level deep (all .mp3 files will be played, regardless of being in a specific folder). In folder mode, the system will only play the .mp3 files in the current folder.

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Satellite radio information (if equipped)

Satellite radio channels: SIRIUS威 broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUS威 satellite radio channels, visit www.sirius.com in the United States, www.siriuscanada.ca in Canada, or call SIRIUS威 at 1–888–539–7474.

Satellite radio reception factors: To receive the satellite signal, your vehicle has been equipped with a satellite radio antenna located on the roof of your vehicle. The vehicle roof provides the best location for an unobstructed, open view of the sky, a requirement of a satellite radio system. Like AM/FM, there are several factors that can affect satellite radio reception performance:

• Antenna obstructions: For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible.

• Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.

• Station overload: When you pass a ground based broadcast repeating tower, a stronger signal may overtake a weaker one and result in an audio mute.

Unlike AM/FM audible static, you will hear an audio mute when there is a satellite radio signal interference. Your radio display may display NO SIGNAL to indicate the interference.

SIRIUS威 satellite radio service: SIRIUS威 Satellite Radio is a subscription based satellite radio service that broadcasts music, sports, news and entertainment programming. A service fee is required in order to receive SIRIUS威 service. Vehicles that are equipped with a factory installed SIRIUS威 Satellite Radio system include:

• Hardware and limited subscription term, which begins on the date of sale or lease of the vehicle.

For information on extended subscription terms, the online media player and other SIRIUS威 features, please contact SIRIUS威 at 1–888–539–7474.

Note: SIRIUS威 reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

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Satellite Radio Electronic Serial Number (ESN): This 12-digit Satellite Serial Number is needed to activate, modify or track your satellite radio account. You will need this number when communicating with SIRIUS. While in Satellite Radio mode, you can view this number on the radio display by pressing the SIRIUS and Preset 1 buttons at the same time.

Radio Display Condition Action Required

ACQUIRING Radio requires more

than two seconds to

produce audio for the

selected channel.

SAT FAULT Internal module or

system failure

present.

INVALID CHNL Channel no longer

available.

UNSUBSCRIBED Subscription not

available for this

channel.

No action required.

This message should

disappear shortly.

If this message does

not clear within a short

period of time, or with

an ignition key cycle,

your receiver may have

a fault. See your

authorized dealer for

service.

This previously

available channel is no

longer available. Tune to another channel. If

the channel was one of

your presets, you may

choose another channel

for that preset button.

Contact SIRIUS威 at 1–888–539–7474 to

subscribe to the

channel or tune to

another channel.

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Radio Display Condition Action Required

NO TEXT Artist information not

available.

NO TEXT Song title information

not available.

NO TEXT Category information

not available.

NO SIGNAL Loss of signal from

the SIRIUS威 satellite

or SIRIUS威 tower to the vehicle antenna.

UPDATING Update of channel

programming in

progress.

CALL SIRIUS 1–888–539–7474

Satellite service has

been deactivated by

SIRIUS威 Satellite

Radio.

Artist information not

available at this time on

this channel. The

system is working

properly.

Song title information

not available at this

time on this channel.

The system is working

properly.

Category information

not available at this

time on this channel.

The system is working

properly.

You are in a location

that is blocking the

SIRIUS威 signal (i.e.,

tunnel, under an

overpass, dense foliage,

etc.). The system is

working properly. When

you move into an open

area, the signal should

return.

No action required. The

process may take up to

three minutes.

Call SIRIUS威 at

1–888–539–7474 to

re-activate or resolve

subscription issues.

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SYNC姞 (IF EQUIPPED)

Ford ingenuity brings you SYNC威 – an in-car connectivity system designed with convenience in mind.

SYNC literally ‘syncs up’ with your Bluetooth威 enabled cellular phone and portable media player, creating a comprehensive and easy-to-use system offering features such as:

• Making and receiving calls on your Bluetooth威 cellular phone

• Accessing and playing music from your portable music player

• 911 Assist™, Vehicle Health Reports, Traffic, Directions &

Information, (if equipped)

• Using applications such as Pandora and Stitcher via SYNC威 AppLink™, (if equipped)

• Accessing phonebook contacts and music via voice commands

• Streaming music from your Bluetooth enabled cellular phone

• Text messaging

• Advanced voice recognition fluent in English, French and Spanish

• USB device charging (if your device supports this)

Welcome to technology that is both fun and functional, welcome to SYNC威.

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Added benefits

SYNC威 even has some benefits which extend beyond your car. You can:

• Access on-line support

• Chat with other SYNC威 owners

• Search for and download new applications

• Check frequently asked questions (FAQs)

• Check your phone and other devices’ compatibility

• Register and set up your account to use features such as Vehicle

Health Report and Traffic, Directions and Information.

Visit www.SyncMyRide.com or www.syncmaroute.ca today to access these added benefits.

Support

In addition to the web site and the material in this publication, you may also find the following helpful:

The Troubleshooting section later in this chapter contains common troubleshooting questions and answers on specific issues as well as some helpful hints .

The SYNC support team is also there if you feel like you need additional support, or if you just prefer to speak with a live person. Our team will do their best to help you with any questions you are not able to answer on your own.

Hours: Monday-Saturday, 8:30 am-8pm EST

• In the United States, call: 1–888–270–1055

• In Canada, call: 1–800–565–3673

Note: Times are subject to change due to holidays.

Driving restrictions

For your safety and in order to prevent any distractions while driving, certain features are restricted when your vehicle is traveling over 3 mph (5km/h). These features will be noted as speed dependent when they are discussed in this supplement.

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Safety information

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

Do not attempt to service or repair SYNC威. See your authorized dealer.

•

• Do not operate playing devices if the power cords and/or cables are

broken, split or damaged. Carefully place cords and/or cables where they will not be stepped on or interfere with the operation of pedals, seats and/or compartments, or safe driving abilities.

• Do not leave playing devices in the vehicle in extreme conditions as it could cause damage to your device. Refer to your device’s user guide for further information.

•

Ensure that you review your device’s user guide before using with SYNC威.

Privacy information

When a cellular phone is connected to SYNC威, SYNC威 creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to SYNC威. In addition, if you connect a media device, SYNC威 creates and retains an index of media content supported by SYNC威. SYNC威 also records a short development log of approximately 10 minutes of all recent SYNC威 activity. The log profile and other SYNC威 data may be used to improve SYNC威 and help diagnose any problems that may occur.

The cellular profile, media device index, and development log will remain in the vehicle unless you delete it and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use SYNC威 or the vehicle, we recommend you perform a Master Reset to erase all information stored in SYNC威.

SYNC威 data cannot be accessed without special equipment and access to the vehicle’s SYNC威 module. Ford Motor Company and Ford of Canada will not access SYNC威 data for any purpose other than as described absent

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consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist™ (if equipped), Vehicle Health Report (if equipped), and Traffic, Directions and Information (if equipped).

Using your voice recognition system

Your SYNC威 system comes equipped with an advanced voice recognition (VR) system. This system is easy to use and helps you control many features via voice commands, thereby allowing you to keep your hands on the wheel and focus on what is in front of you.

Here we’ll cover the basics of how the system works and some global voice commands. The majority of the voice commands will be covered later in the supplement with their respective modes (phone, media, etc.) and will also be indicated with the voice icon shown below.

Initiating a voice session

To initiate a voice session with your SYNC system:

1. Press

2. Wait until you hear a tone prompt and Listening appears in the display.

3. Say any of the following global commands:

• “Phone”: Say to make calls.

• “USB”: Say to access the device connected to your USB port.

• “Bluetooth Audio”: Say to stream audio from your phone.

• “Line in” : Say to access the device connected to the auxiliary

input jack.

• “Cancel”: Say to cancel the requested action.

• “SYNC”: Say to return to the main menu.

• “Voice settings”: Say to adjust the level of voice interaction and

feedback.

• “Help”: Say for an audible list of voice commands available in the current mode.

• “Vehicle Health Report” (if equipped, U.S. only): Say to run a health report.

• “ Services” (if equipped, U.S. only): Say to access the SYNC Services portal.

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• “Phone”: Say to make calls.

• “Mobile Apps” (if equipped, U.S. only) : Say to access Mobile

Applications (if available).

System interaction and feedback

The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize your VR system to provide more or less instruction and feedback.

The default setting is to a higher level of interaction in order to be of more help when you are first using the system. You can change these settings at any time.

Adjusting the interaction level

1. Press

2. You can say any of the following commands:

• “Interaction mode standard” / “Interaction mode advanced” Standard interaction provides more detailed interaction and

guidance while advanced has less audible interaction and more tone prompts. The system defaults to the standard setting.

• “Confirmation prompts on” / “Confirmation prompts off” Confirmation prompts are short questions the system asks when

it is not sure of your request or when there are multiple possible responses to your request. (For example, the system may ask, “Phone, is that correct?”) If turned off, the system will simply make a best guess as to what you requested and you may still occasionally be asked to confirm settings.

• “Phone candidate lists on” / “Phone candidate lists off”

• “Media candidate lists on” / “ Media candidate lists off”

The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, the system may submit back as many as four possibilities for clarification.

For example, “Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home.” Or, “Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe.

and when prompted, say, “Voice settings”.

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Helpful Hints

• Ensure that the interior of the vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.

• After pressing sounds and Listening appears in the display before saying a

command. Any command spoken prior to this will not register with the system.

• Speak naturally without long pauses between words.

• At any time you can interrupt the system while it is speaking by

pressing

Using SYNC姞’s phone features

One of the main features of SYNC is hands-free calling which works in conjunction with your Bluetooth enabled cellular phone. In this section, we’ll cover your phone features in menu mode, applicable voice commands and also any additional options you may have.

Phone dependent features

While SYNC威 supports a variety of features, many are dependent upon the functionality of your cell phone with Bluetooth威 wireless technology. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions:

• Answering an incoming call

• Ending a call

• Using privacy mode

• Dial a number

• Redial

• Call waiting notification

• Caller ID

Other features, such as text messaging via Bluetooth, and automatic phone book download are phone dependent features. To ensure that you have a compatible cellular phone, refer to your phone’s user manual and visit www.SyncMyRide.com or www.syncmaroute.ca.

, ensure that you wait until after the tone

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Pairing a phone for the first time

The first thing you must do to use a phone with the system is to wirelessly pair your phone with SYNC. Doing so allows your phone to communicate with the hands-free system, thereby enabling you to make and receive hands-free calls.

Note: To scroll through the menus, press

1. Ensure that the vehicle ignition and radio are turned on and that you are in P (Park).

2. Press PHONE or paired press OK.

3. When Add Bluetooth Device appears, press OK.

4. When Find SYNC appears in the display, press OK.

5. Put your phone into Bluetooth discovery mode. Refer to your phone’s user guide if necessary.

6. When prompted on your phone’s display, enter the six digit PIN provided by SYNC in the radio display.

7. The display will indicate when the pairing is successful.

8. Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC will automatically try to connect with first upon vehicle start-up), downloading your phone book, turning on 911 Assist™ (if available), etc.

Note: SYNC威 can support downloading up to approximately 2,000 entries per Bluetooth enabled cellular phone.

Note: If one phone has already been paired to SYNC, the process to pair another is slightly different. To pair subsequent phones, please refer to Pairing subsequent phones in the following section.

. When the display indicates no phone is

/ .

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Pairing subsequent phones

Once you have a phone paired with the system, the steps to pair another phone is a bit different. To pair a subsequent phone:

Note: To scroll through the menus, press

1. Ensure that the vehicle ignition and radio are turned on and that you are in P (Park).

2. Press PHONE or selected.

3. Press OK and scroll until Bluetooth Devices is selected and press OK.

4. Scroll until Add Bluetooth Device is selected and press OK.

5. When Find SYNC appears in the display, press OK.

6. Put your phone into Bluetooth discovery mode. Refer to your phone’s user guide if necessary.

7. When prompted on your phone’s display, enter the six digit PIN provided by SYNC in the radio display.

8. The display will indicate when the pairing is successful.

9. The system will then prompt with questions such as if you would like to set the current phone as the primary phone (the phone SYNC will automatically try to connect with first upon vehicle start-up), download your phone book, turn on 911 Assist™ (if available), etc.

and scroll until System Settings is

/ .

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Phone voice commands

Press

and when prompted, say, “Phone”. You may then say any of

the following:

• Call <name>

• Call <name> on mobile OR cell

• Call <name> on other

• Phone book <name> at home

• Phone book <name> on mobile

OR cell

• Call history outgoing

• Call <name> at home

• Call <name> at work OR Call

<name> in office

• Dial*

• Phone book <name>

• Phone book <name> at work OR Phone book <name> at office

• Call history incoming

• Phone book <name> on Other1• Connections

• Call history missed

• Menu**

•Go to privacy

• Hold

• Join

Voice commands are not available until downloading phone information

via Bluetooth is complete.

Voice commands which are available at the first level (without having

to say, “Phone”). Phone book commands: When you ask SYNC威 to access a phone book

name, number, etc., the requested information will appear in the display to view. Press

or PHONE or say “Call” to call the contact.

* If you have said, “Dial” you can say any of the following commands:

• <number> 0–9 • Dial

• Delete (deletes one digit) • Clear (deletes all entered digits)

• Plus • Star

• Asterisk (*) • 800 (eight hundred)

• 700 (seven hundred) • 900 (nine hundred)

• 411 (four-one-one), 911

(nine-one-one), etc.

• # / (pound, slash)

Helpful hint: To exit dial mode, press and hold or PHONE or press MENU to go to the PHONE MENU.

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** If you have said, “Menu”, you can then say any of the following commands:

• [Phone] settings [message] notification on

• [Phone] connections • Phone name

• Signal • Battery

• [Phone] settings [set] phone

ringer

• [Phone] settings [set] ringer 2 • [Phone] settings [set] ringer 3

• Text message inbox • [Phone] settings [set] ringer off

Note: With the above commands, words in[]areoptional and do not have to be spoken for the system to understand the command.

At any time, you can say the following global commands:

• SYNC • USB

• Line in • Bluetooth Audio

• Phone • Voice settings

• Cancel

• Services (if equipped, U.S. only)

• Help

Making a call

To make a call, press

• “Call <name>” or

• “Dial” and the desired number. When the system confirms the

number, say “Dial” again to initiate the call.

Note: To erase the last spoken digit, say “Delete” or press all spoken digits, say “Clear” or press and hold

To end a call:

• Select ‘End’ on-screen using the system’s soft keys beneath the audio system

• Press and hold PHONE on the audio system

• Press and hold

and when prompted say:

on the steering wheel controls

• [Phone] settings [message] notification off

• [Phone] settings [set] ringer 1

• Vehicle Health Report (if

equipped, U.S. only)

• Mobile Apps (if equipped, U.S. only)

.Toerase

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Answering an incoming call

During an incoming call, you will hear an audible ring. You can then:

• Answer the call by pressing

• Reject the call by pressing and holding or PHONE.

• Ignore the call by doing nothing.

Phone options during an active call

During an active call, you have additional menu features which become available such as putting a call on hold, joining calls, etc.

MENU Active Call Menu

Enter Tones

or PHONE.

Mute Call?

Privacy

Call Hold

Join Calls

Phonebook

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Call History

Return

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Scrolling through the menus: Use / to scroll through the menu options.

To access:

1. Press MENU during an active call.

2. When Active Call Menu is selected, press OK.

3. Scroll to cycle through the following options:

Mute Call?: Enables you to mute the current call so that you can have a private conversation in the vehicle cabin. The display will indicate the call is muted.

Privacy: Enables you to switch a call from an active hands-free environment back to your cellular phone for a more private conversation.

• Press OK to select and press OK again when Privacy on/off appears. The display will indicate In Privacy and the system will

transfer your call.

Call Hold: Allows you to put an active call on hold to have a private conversation within the vehicle cabin or to answer another call.

1. Press OK to select and press OK again when Hold on/off appears.

2. To answer another call at this time, press

Enter Tones: Allows you to enter ’tones’ such as numbers for passwords.

1. Press OK to select and then scroll until the desired number appears in the display and press OK.

2. A tone will sound as confirmation. Repeat as necessar y.

or PHONE.

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Join Calls: Allows you to join two separate calls and speak to both through SYNC.

1. Press or PHONE to put your first call on hold.

2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU.

3. Scroll until Join Calls appears and press OK. Press OK again when Join Calls? appears to confirm.

4. The system will join the calls, allowing you to speak to both parties at the same time. SYNC can support a maximum of three callers on a multiparty/conference call.

Phonebook: Allows you to access your phonebook contacts.

1. Press OK to select and scroll to cycle through your phonebook contacts.

2. Press OK when the desired selection appears in the display.

3. Press

Call History: Allows you to access your call history log.

1. Press OK to select and scroll to cycle through your call history options (incoming, outgoing or missed).

2. Press OK when the desired selection appears in the display.

3. Press

Return: Press OK to exit the current menu.

or PHONE to call the selection.

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Maneuvering the phone menu

Below is a graphical representation of how the phone menu lays out in your system. It will be explained in more detail in this chapter, but this may help you to better visualize the menu structure.

PHONE or Phone Redial

Call History OK

Phonebook

Text Message OK

Phone Settings OK

SYNC Services

911 Assist

Vehicle Health Report OK User Preferences +

Mobile Apps

System Settings OK

Exit Phone Menu

Call History Incoming Call History Outgoing Call History Missed Return

Send Text Message? Download Unread Msgs

Delete All Messages? Return

Phone Status Set Ringer

Message Notification Modify Phonebook Auto Download Return

Run Report? Return

Bluetooth Devices +

Advanced +

Return

+ Denotes submenus with additional menu items 54

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Scrolling through the menus: Press / on your audio system to scroll through the menu options.

Accessing features through the phone menu

SYNC’s phone menu allows you to redial a number, access your call history and phone book and send text messages as well as accessing phone and system settings. You can also access advanced features such as 911 Assist™, Vehicle Health Report and SYNC Services.

To access your phone menu:

1. Press PHONE or

2. Scroll to cycle through the following features: Phone Redial: Redials the last number called (if available).

• Press OK to select and press OK again to confirm. The display will indicate Redialingѧ as it is placing the call.

Call History: This is a phone dependent feature which allows you to access any previously dialed, received or missed calls while your phone has been connected to SYNC.

1. Press OK to select.

2. Scroll to select from Call History Incoming, Call History Outgoing or Call History Missed. Press OK to enter the chosen menu and scroll to cycle through your calls.

3. Press OK, PHONE or Note: SYNC will attempt to automatically re-download your phone

book / call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth enabled cellular phone supports this feature).

Phonebook: This is a phone and speed dependent feature which allows you to access your downloaded phonebook.

1. Press OK to confirm and enter. Note: If your phonebook has less than 255 listings, they will appear alphabetically in flat file mode. If there are more, they will be organized into alphabetical categories.

2. Scroll until the desired contact appears and press OK.

3. Press OK or PHONE or Note: SYNC can support downloading up to approximately 2,000

entries per Bluetooth enabled cellular phone .

to enter the Phone Menu.

to call the desired selection.

to call the contact.

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Text Message: This is a phone dependent feature which enables you to send, download and delete text messages.

• Please refer to Text Messaging in the following section for complete information.

Phone Settings: These are phone dependent features which allow you to view your phone’s status, set a ring tone, select your message notification, change phone book entries and also to automatically download your cellular phone among other features.

• Please refer to Phone Settings in the following section for complete information.

SYNC Services (if equipped, U.S. only): Select to access the SYNC services portal where you can request various types of information, traffic reports and directions.

• Refer to SYNC Services later in this chapter.

911 Assist (if equipped): When used properly, this can place an emergency call to a 911 operator for you after an accident.

• Refer to 911 Assist later in this chapter.

Vehicle Health Report (if equipped, U.S. only): Enables you to run and receive a diagnostic report card on your vehicle.

• Refer to Vehicle Health Report later in this chapter.

Mobile Apps (if equipped, U.S. only): Enables you to interact with SYNC威 capable mobile applications on your smartphone. Refer to SYNC威 AppLink™ section later in this chapter.

System Settings: Press OK to access Bluetooth Devices menu listings (add, connect, set as primary, on/off, delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information).

• Refer to Bluetooth Devices menu and Advanced menu options in the following sections for more information.

Exit Phone Menu: Press OK when this appears in the display to exit the phone menu.

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Text messaging

SYNC allows you to receive, send, download and delete text messages. The system will even read incoming text messages to you so that you do not have to take your eyes off the road.

Note: This is a phone dependent feature.

Receiving a text message

Note: This is a phone dependent feature. Your phone must support downloading text messages via Bluetooth to receive incoming text messages.

When a new message arrives:

1. An audible tone will sound and the display will indicate you have a new message.

2. Press read the message to you.

3. Press OK to receive and open the text message or do nothing and the message will go into your text message inbox. Press OK again and SYNC威 will read your message aloud as you are not able to view the message. You can then also choose whether you’d like to reply or forward the message.

4. Press OK and scroll to choose between:

• Reply to Text Message: Press OK to access and then scroll through the list of predefined messages to send.

• Forward Text Message: Press OK to forward the message to anyone in your Phonebook, Call History. You can also choose to Enter Number.

Note: Forwarding a text message is a speed dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or less.

Note: Only one recipient is allowed per text message.

Sending, downloading and deleting your text messages

Text messaging is a phone dependent feature. If your phone is compatible, SYNC allows you to receive, send, download and delete text messages.

To access:

1. Press PHONE or

2. Scroll until Text Message appears and press OK.

, wait for the prompt and say, “Read Message” to have SYNC

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3. Scroll to select from the following options:

Send Text Message?: Enables you to send a new text message based on a predefined set of 15 messages.

1. Press OK to select. If the system detects your phone does not support this feature, Unsupported will appear in the display and SYNC will return you to the main menu.

2. Scroll to cycle through the following predefined text message options:

• Can’t talk right now • Call me

• Call you later • Ye s

• Be there in 20 minutes • Why?

• No • Where R you?

• Thanks • I love you

• I need more directions • Can’t wait to see you

• Too funny • Be there in 10 minutes

• I’m stuck in traffic

4. Press OK when the desired selection is in the display. The system will now need to know to whom you would like to send the message.

5. Scroll to cycle through Phonebook or Call History entries. You can also select Enter Number to audibly enter a desired number.

6. Press OK to enter the desired menu and scroll to select the specific contact.

7. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message.

Note: Each text message will be sent with the following signature: “This message was sent from my <Ford or Lincoln>.”

Download Unread Msgs: Allows you to download your unread messages (only) to SYNC.

• Press OK to select. The display will indicate your messages are being downloaded. When complete, SYNC will take you to your inbox.

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Delete All Messages?: Allows you to delete current text messages from SYNC (not your phone).

• Press OK to select. The display will indicate when all your text messages have been deleted and SYNC will return you to the text message menu. Note: SYNC does not automatically download all of your unread text messages at every ignition cycle (as it does with call history and phonebook if automatic download is set to on.

Delete All Messages?: Press OK to exit the current menu.

Accessing your phone settings

These are phone dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modifying your phone book and also setting up automatic download.

To access:

1. Press PHONE or

2. Scroll until Phone Settings appears and press OK.

3. Scroll to select from the following options: Phone Status: Shows you the provider, name, signal power, battery

power and roaming status of your connected phone.

• Press OK to select and scroll to view the information. When done, press OK again to return to the phone status menu.

Set Ringer: Allows you to select which ring tone will sound during an incoming call (one of the system’s or your phone’s).

• Press OK to select and scroll to hear Ringer 1, Ringer 2, Ringer 3 and Phone Ringer. Press OK to select.

Note: If your phone supports in-band ringing, your phone’s ringer will sound when Phone Ringer is chosen.

Message Notification : Gives you the option of hearing an audible tone to notify you when a text message has arrived.

• Press OK to select and scroll to select between Message Notification On or Message Notification Off . Press OK to select.

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Modify Phonebook: Allows you to modify the contents of your phone book (i.e. add, delete, download).

Press OK to select and scroll to cycle through the following options:

• Add Contacts: Press OK to add more contacts from your phone book. ’Push’ the desired contact(s) on your phone. Refer to your phone’s user guide on how to ’push’ contacts.

• Delete Phonebook: Press OK to delete the current phone book and call history. When Delete Phonebook appears, press OK to confirm. SYNC will take you back to the Phone Settings menu.

• Download Phonebook: Press OK to select and press OK again when Confirm Download? appears.

• Delete Contact: Press OK to delete a specific contact. When Select Contact appears, press OK again and scroll until the name is selected. Press OK to select and again to confirm. Note: If automatic download is on, the contact may appear on the next automatic download.

Auto Download: Allows you to automatically download your cellular phone’s phone book each time your phone connects to SYNC.

• Press OK to select. When Auto Download On? appears, press OK to have your phonebook automatically download each time. Downloading times are phone and quantity dependent. Note: When auto download is on, any changes, additions or deletions saved since your last download will be deleted.

• Select Off to NOT download your phonebook every time your phone connects to SYNC. Note: Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC.

Return: Press OK to exit the current menu.

System settings

System Settings provide access to your Bluetooth Devices and Advanced menu features.

The Bluetooth Devices menu allows you to add, connect, delete and set a phone as ’primary’ as well as turn your Bluetooth feature on and off.

The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.

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See the following sections for more information and also the following graphic for the system settings menu layout.

PHONE or Phone Redial

Call History

Phonebook

Text Message

Phone Settings

SYNC Services

911 Assist

Vehicle Health Report

Mobile Apps

System Settings OK

Exit Phone Menu

Bluetooth Devices

Add Bluetooth Device Connect Bluetooth Device Set Primary Phone Set Bluetooth on/off Delete Device Delete All Devices Return

Advanced

Prompts Languages Factory Defaults Master Reset Install Application System Info MAP Profile Return

Return

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Scrolling through the menus: Press / on your audio system to scroll through the menu options.

Bluetooth Device menu options

This menu allows you to add, connect, delete, set a phone as primary, as well as turn Bluetooth on and off.

To access:

1. Press PHONE or

2. Scroll until System Settings appears and press OK.

3. Scroll until Bluetooth Devices appears and select OK.

4. Scroll to select from the following options:

Add Bluetooth Device: This is a speed dependent feature which allows you to pair additional phones to the system.

1. Press OK to select and press OK again when Find SYNC appears in the display.

2. Follow the directions in your phone’s user guide to put your phone into discovery mode. A six digit PIN will appear in the display.

3. When prompted on your phone’s display, enter the six digit PIN provided by SYNC.

4. When Set As Primary Phone? appears, press OK. Scroll to toggle between Yes and No and press OK. Note: Setting a phone as primary means that SYNC will attempt to connect to this phone first at every ignition cycle.

5. Depending on the functionality of your phone, you may be asked additional questions, such as if you would like to download your phonebook or activate 911 Assist (if equipped). Scroll and use OK to select the desired responses.

Connect Bluetooth Device: Allows you to connect a previously paired Bluetooth enabled phone.

1. Press OK to select and view a list of previously paired phones.

2. Scroll until the desired device is chosen and press OK to connect the phone.

Note: Only one device can be connected at a time. When another phone is connected, the previous one will be disconnected.

to enter the Phone Menu.

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Set As Primary Phone?: Select to set a previously paired phone as your primary phone. SYNC will attempt to connect with the primary phone at every ignition cycle.

• Press OK to select and scroll to select the desired phone. Press OK to confirm. Note: When a phone is selected as primary, it will appear first in the list and will be marked with an *.

Set Bluetooth On/Off: Allows you to turn the Bluetooth feature on /off.

• Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Note: Turning Off Bluetooth will disconnect all Bluetooth devices and deactivate all Bluetooth features.

Delete Device: Allows you to delete a paired phone.

• Press OK and scroll to select the device. Press OK to confirm.

Delete All Devices: Allows you to delete all previously paired phones.

• Press OK to select. Note: Deleting a phone will also delete all information in SYNC originally saved with that phone.

Return: Press OK to exit the current menu.

Advanced menu options

This menu allows you to access settings such as prompts, languages, defaults, perform a master reset, install an application and view system information.

To access:

1. Press PHONE or

2. Scroll until System Settings appears and press OK.

3. Scroll until Advanced appears and select OK.

4. Scroll to select from the following options: Prompts: Prompts from SYNC can help guide you using questions,

helpful hints or asking you for a specific action. To turn these prompts on or off:

1. Press OK to select and scroll to select between on or off.

2. Press OK when the desired selection appears in the display. SYNC will take you back to the Advanced menu.

to enter the Phone Menu.

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Languages: Allows you to choose from three languages: English, Francais and Espanol. Once selected, all of SYNC’s radio displays and

prompts will be in the selected language.

1. Press OK to select and then scroll through English, Francais and Espanol.

2. Press OK when the desired selection appears in the display. Note: If you change the language setting, the display will indicate

that the system is updating. When complete, SYNC will take you back to the Advanced menu.

Factory Defaults: Allows you to return to the factory default settings. This selection will NOT erase your indexed information (phonebook, call history, text messages and paired devices).

1. Press OK to select and then press OK again when Restore Defaults? appears in the display.

2. Press OK to confirm.

Master Reset: Allows you to completely erase ALL information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings.

• Press OK to select. The display will indicate when complete and SYNC will take you back to the Advanced menu.

Install Application?: Allows you to install applications you have downloaded.

• Press OK and scroll to select. Press OK to confirm.

System Info: Allows you to access the Auto Version number as well as the FDN number.

• Press OK to select.

MAP Profile: Message Access Profile is a Bluetooth component which can further help your phone with the exchange of text messages.

Return: Press OK to exit the current menu.

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Accessing and using your SYNC applications and Services (if equipped)

In addition to the standard phone and media options which SYNC offers, your system also includes advanced features such as:

• 911 Assist™: Can alert 911 in the event of an emergency.

• Vehicle Health Report (if equipped, U.S. only): Provides a

diagnostic and maintenance report card of your vehicle.

• Traffic, Directions and Information (if equipped, U.S. only): Provides access to Traffic, Directions and information such

as travel, horoscopes, stock prices and more.

In order for these features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, please visit www.SyncMyRide.com or www.syncmaroute.ca.

Refer to the following sections for more information on each feature.

SYNC姞 Services: Traffic, Directions & Information (TDI), if equipped, U.S. only

Note: SYNC威 with Traffic, Directions & Information Services requires activation prior to use. Visit www.SyncMyRide.com to register as you must register to use the service. You must also have a

paired and connected Bluetooth enabled cellular phone in order to connect to SYNC威 Traffic, Directions & Information Services. Refer to the Phone Features chapter for pairing instructions.

SYNC威 Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SyncMyRide.com.

To connect to SYNC威 Traffic, Directions & Information Services using voice commands:

1. Press

2. When prompted, say, “Services”. This initiates an outgoing call to SYNC威 TDI Services using your paired and connected Bluetooth enabled cellular phone.

3. Once connected, follow the voice prompts to request your desired service such as “Traffic” or “Directions”. You can also say, “What are my choices?” to receive a complete list of available services from which to choose.

4. To return to the services main menu, say “Services” or for help, simply say, “Help”.

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To connect to SYNC威 Traffic, Directions & Information Services using the phone menu:

1. Press

2. Scroll repeatedly until Services appears in the display.

3. Press OK to confirm and enter the Services menu. The display will

indicate the system is connecting.

4. Press OK. SYNC威 will initiate the call to the services portal.

5. Once connected, follow the voice prompts to request your desired

Service such as Traffic or Directions. You can also say, “What are my choices?” to receive a complete list of available services from which to choose.

6. To return to the services menu, say “Services” or for help, simply say,

“Help”.

To disconnect from SYNC威 Services (TDI) you can:

• Press and hold the phone button (

• Say “Goodbye” from the SYNC Services main menu.

Receiving Turn by Turn Directions:

1. When connected to the Services portal, say “Directions” or “Business

Search”.

2. Follow the voice prompts to select your Destination. Once your

destination is selected, your current vehicle location is uploaded and a route based on current traffic conditions is calculated and sent back to your vehicle . After the route download is complete, the phone call is automatically ended. You will receive driving instructions via audible prompts.

3. While on an active route, you can select or say ‘Route Summary or

‘Route Status’ to view the Route summary turn list or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route.

Personalizing Traffic, Directions and Information: Your Traffic, Directions and Information Services can be personalized to provide quicker access to your most used or favorite information. You can save address points such as, ‘work’ or ‘home’. You can also save favorite information like sports teams, such as ‘Detroit Lions’, or a news category. To learn more, log onto www.SyncMyRide.com.

Push to interrupt: You can, at any time while you are connected to SYNC TDI Services, press clip (such as a sports report) and say your voice command.

or PHONE to enter the Phone Menu.

) on the steering wheel.

to interrupt a voice prompt or an audio

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Portable: Your SYNC TDI Services subscription is associated with your

Bluetooth enabled cellular phone number, not your VIN (Vehicle Identification Number). Thus, you can use your SYNC TDI Service with any vehicle equipped with Traffic, Directions and Information. Simply pair and connect your phone to any vehicle equipped with Traffic, Directions and Information and continue enjoying your personalized services.

Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions.

Note: When you connect to Traffic, Directions and Information, the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request and for continuous improvement, the service may collect and record call details and voice communications. For more information, see Traffic, Directions and Information, Terms and Conditions at www.SyncMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.

Note: SYNC威 with Traffic, Directions & Information Services requires activation prior to use. Visit www.SyncMyRide.com to register. Standard phone and message rates may apply. Subscription

may be required. To register and check your eligibility for free services, log onto www.SyncMyRide.com.

Note: Traffic, Directions & Information Services will not function properly if you have enabled caller ID blocking on your mobile phone. Prior to using SYNC TDI Services, ensure that your mobile phone is not blocking caller ID.

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911 Assist™ (if equipped)

For 911 Assist™ to function properly, the vehicle must have battery power after the crash, the cell phone must be previously paired, connected to SYNC威, and continue to function properly with the ability to make and maintain a 911 call initiated by SYNC威, and the 911 Assist™ feature must be previously enabled (set to ON).

WARNING: Do not wait for 911 Assist™ to initiate an

emergency call if you are capable yourself. Dial emergency services immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist™ within 5 seconds after the crash, the system or phone may be damaged or non-functional.

The cell phone or 911 Assist™ hardware may become damaged in a crash, the vehicle may lose battery power, or the cell phone may be thrown from the vehicle, which could prevent operation. Additionally, every cell phone operates differently. While SYNC威, 911 Assist™ works with most cell phones, some may have trouble using this feature. Finally, not all crashes deploy an airbag or, in certain vehicles, activate the fuel pump shut-off which are the criteria to initiate 911 Assist™.

Airbags generally deploy in certain frontal, near frontal, side and rollover crashes, and the deployment of any airbag is intended to act as a 911 Assist™ trigger if those events occur. For more information about airbag deployment, see the Seating and Safety Restraints chapter of your Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to act as a trigger for 911 Assist™ in rear-end crashes, in which airbags generally do not deploy. To determine if your vehicle has this trigger, check the Roadside Emergency chapter in your Owner’s Guide. If your Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911 Assist™. If your Owner Guide describes a “Fuel Pump Shut-off Switch”, it will not trigger 911 Assist™.

WARNING: Always place cell phone in a secure location to

prevent it from becoming a projectile or becoming damaged in the event of a collision. Failure to do so may cause serious injury or damage the phone which could prevent 911 Assist from functioning properly.

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911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled (set to ON), 911 Assist™ may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist™ may also be capable of electronically or verbally disclosing to 911 operators the vehicle location, and/or other details about the vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not enable (set to ON) the feature.

Note: If 911 Assist™ is enabled/disabled by any user, the current setting

will apply for all paired phones. If the 911 Assist™ setting is disabled (set to OFF), a voice message and/or display item will inform the vehicle occupants when a previously paired phone connects to SYNC威 at vehicle start up.

In the event of a crash involving the deployment of an airbag or the activation of the fuel pump shut-off, in certain vehicles, SYNC威 is designed to assist occupants in attempting to contact emergency services by dialing 911 through the occupant’s paired and connected Bluetooth enabled cellular phone. In the event that a connected cellular phone is damaged or loses connection to SYNC威, SYNC威 will search for and connect to any available, previously paired cell phone and attempt to place the call to 911. Before initiating the call, SYNC威 provides a short window of time (approximately 10 seconds) that allows the driver or passenger to decide whether to cancel the call by pressing and holding system. Before initiating the 911 call for the occupants, SYNC威 will say the following or a similar message:

“SYNC威 will attempt to call 911. If you wish to cancel the call, press and hold the phone button.”

If the call is not cancelled and a successful call is made, a pre-recorded message will be played for the 911 operator and then the occupant(s) in the vehicle will be able to communicate with the 911 operator.

Note: Failure to cancel the call as described above will result in SYNC威 dialing 911.

Note: When you are connected to the 911 operator, be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.

or PHONE on the steering wheel controls or on the audio

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The following steps are required for the 911 Assist™ feature to perform properly:

• SYNC威 is on and functioning properly at the time of the incident and throughout feature activation and use.

• SYNC威 911 Assist™ feature is set to ON prior to the incident.

• A Bluetooth enabled and compatible cellular phone is paired and

connected to SYNC威.

• A connected Bluetooth enabled cellular phone that has the ability to make and maintain an outgoing call at the time of the incident.

• A connected Bluetooth enabled cellular phone that has adequate network coverage, battery power and signal strength.

• The vehicle is located in the U.S. or Canada or in a territory in which 911 is the emergency number.

WARNING: Unless 911 Assist™ is previously configured to ON

prior to a crash, 911 Assist™ will not dial for help during an emergency, which could delay response time, increasing the risk of serious injury or death after a crash.

The 911 Assist™ feature is initially set to OFF. To access the setting:

1. Press

2. Scroll repeatedly until 911 Assist appears in the radio display.

3. Press OK to confirm and enter the 911 Assist menu.

4. Scroll to select between On and Off selections.

5. Press OK when the desired option appears in the radio display. Set On or Set Off will appear in the display as confirmation.

Note: Off selections include: Off with reminder and Off without reminder. Off with reminder provides a display and voice reminder at phone connection at vehicle start. Off without reminder provides a display reminder only without a voice reminder.

For more information, please visit www.SyncMyRide.com or www.syncmaroute.ca.

Note: Before enabling (setting to ON), review the 911 Assist™ Privacy Notice.

or PHONE to enter the Phone Menu.

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Vehicle health report (if equipped, U.S. only)

WARNING: Always follow scheduled maintenance instructions,

regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Reports supplements, but cannot replace normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems that are electronically monitored by the vehicle and will not monitor or report the status of any other system, (i.e., brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.

Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SyncMyRide.com to register. There is no fee

or subscription associated with Vehicle Health Report, but you must register to use this feature.

SYNC威 allows you to check your vehicle’s overall ‘health’ in the form of diagnostic report card. The vehicle health report contains valuable information such as:

• Vehicle Diagnostic Information

• Scheduled maintenance

• Open Recalls and Field Service Actions

• Unserviced items from vehicle inspections by your authorized dealer

VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a Vehicle Health Report, Ford Motor Company may collect your cell phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cell phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SyncMyRide.com. Refer to www.SyncMyRide.com — Vehicle Health Report Terms and Conditions, and Privacy Statement — for more information.

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You can initiate a Vehicle Health Report in the vehicle and view the complete report with all information listed above on SyncMyRide.com. You can also choose for SYNC威 to automatically remind you to run reports at specific mileage intervals. After you’ve registered for the Vehicle Health Report service and established your preferences at www.SyncMyRide.com, you can then request a Vehicle Health Report (in your vehicle) and return to your account at www.SyncMyRide.com to view your report. Cell phone airtime usage may apply when reporting.

To access and run a report (after the vehicle has been running a minimum of 60 seconds):

1. Press PHONE to enter Phone Menu.

2. Scroll until Vehicle Health is selected and press OK.

3. Scroll to select from the following options:

• User Preferences: Press OK to select and enter the menu. Scroll to select from:

• Automatic Reports: Press OK and select on or off. Select ’On’ to have SYNC automatically prompt you to run a health report at certain mileage intervals. Note: You must first turn this feature ’on’ before you can select the mileage intervals at which you would like to be prompted.

•Mileage Intervals: Press OK. Scroll to select between 5,000, 7,500 or 10,000 mile intervals and press OK to make your selection.

•Return: Press OK to exit the menu.

• Run Report: Press OK for SYNC to run a health report of your

vehicle’s diagnostic systems and send the results to Ford where it will be combined with scheduled maintenance information, open recalls and other field service actions and un-serviced vehicle inspection items from your authorized dealer.

Note: This feature may not function properly if you have enabled caller ID blocking on your mobile phone. Before running a report, review Vehicle Health Report Privacy Notice.

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SYNC姞AppLink™ (if equipped, U.S. only)

SYNC威 AppLink™ is a software application which allows you to connect to and use applications on your smartphone such as Pandora and Stitcher via your SYNC system (provided your phone is compatible with these features).

To see trouble shooting tips, available applications, and a list of supported smart phone devices, please visit www.SyncMyRide.com.

To access from the media menu:

1. Press AUX and then MENU.

2. When Media Player Menu is selected, press OK.

3. Scroll to cycle through the following options:

• Play Menu

• Select Source

• Media Settings

• Mobile Apps

• System Settings

• Exit Media Menu

4. When Mobile Apps appears in the display, press OK to enter the menu and view a list of available applications (for example, Pandora).

5. Once started, you may then press MENU to access Media Menu.

6. Scroll to access the desired application menu (for example, Pandora) and press OK. From here, you can access the features which accompany the application such as Thumbs up, Thumbs Down, etc. For more information, please visit www.SyncMyRide.com

Note: You can also access by pressing saying “Mobile Apps”. You can then say the name of the smart

phone application (for example, Pandora) after the tone. Your smart phone must be paired and connected in order to use this feature.

and, when prompted,

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To access from the phone menu:

1. Press or PHONE to enter the Phone Menu.

2. Scroll repeatedly until Mobile Apps appears in the display.

3. Press OK to enter the menu and view a list of available applications (for example, Pandora).

4. Scroll to access the desired application menu (for example, Pandora menu) and press OK. From here you can access the features which accompany the application such as Thumbs up, Thumbs down, etc. For more information, please visit www.SyncMyRide.com.

Note: iPhone威 users need to connect the phone to the USB port in order to start an application.

Note: If using an iPhone威, it is recommended that the phone is locked after starting the application.

Media features with SYNC

SYNC威 allows you to access and play music from your digital music player over the vehicle’s speaker system using the system’s media menu or voice commands.

You can also choose to sort and play your music by specific metadata categories such as:

• Artists

• Albums

• Genres

• Playlists

• Tracks

• Similar Music

Compatibility

SYNC is capable of hosting nearly any digital media player including: iPod威, Zune™, “Plays from device” players, and most USB drives.

SYNC will also support audio formats such as MP3, WMA, WAV and ACC. 74

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Connecting your digital media player to SYNC姞 via the USB port

Note: If your digital media player has an On/Off switch, ensure that the device is turned On.

1. Plug the device into the vehicle’s USB port.

2. Press AUX and then MENU.

3. When Media Player Menu is selected, press OK.

3. Depending on how many digital media files are on your connected device, Indexing may appear in the radio display until

indexing is complete. You will then be taken to the Play Menu.

4. Press OK and scroll through selections of:

• Play All

• Albums

• Genres

• Playlists

• Tracks

• Explore USB

• Similar Music

• Return

5. When the desired selection appears in the display, press OK to build your desired music selection.

For more information, refer to Accessing your play menu later in this chapter.

What’s playing?

At any time while a track is playing, you can press playing?”. SYNC will read the metadata tags of the playing track to you (if populated).

and say, “What’s

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Media voice commands

Press

and when prompted, say, “USB” . You may then say any of the

following:

• Play all • Play

• Pause • What’s playing?

• Play next track • Play previous track

• Play Song <name> • Search song <name>

• Refine song <name> • Similar music

• Play next folder

• Play previous folder

• Autoplay on • Autoplay off

• Repeat off • Repeat on

• Shuffle on • Shuffle off

• Play genre <name>

• Play album <name>

• Play track <name>

• Search genre <name>

• Search album <name>

• Refine artist <name>

• Play playlist <name>

• Play artist <name>

• Search artist <name>

• Search track <name>

• Refine album <name>

• Refine track <name>

• Connections

Voice commands which are not available until indexing is complete.

Voice commands which are only available in folder mode. For more

information, refer to Exploring the USB device later in this chapter. Note: In the above possible commands, “<name>” is a dynamic listing in

that it could be the name of any desired group, artist, etc. Autoplay: With this feature ON, SYNC威 allows you to listen to music

which has already been randomly indexed during the indexing process. With this feature OFF, SYNC威 will not begin to play any of your music until all media has all been indexed. Note: The larger the number of songs the system has to index, the longer indexing will take. Indexing times can vary from device to device.

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Search/Play Genre: You can search for and play a specific genre (type) of music. SYNC威 will search all the data from your indexed music and, if available, will begin to play that type of music. Note: You can only play genres of music which are present in the GENRE metadata tags that you have on your digital media player.

Similar music: You can tell the system to play music ‘similar’ to what you are currently playing from the USB port. SYNC威 will use the metadata information of each indexed song to compile a playlist for you.

Search/play artist/track/album: You can search for a specific artist/track or album from the music SYNC威 has indexed through the USB port.

Refine: This allows you to ‘refine’ your previous commands. For example, if you told SYNC威 to search and play all music by a certain artist, you could then tell SYNC威 to “refine album” and choose a specific album from the list to view. If you then select ‘Play’, the system will only play music from that specific album.

Press any of the following:

• Play • Connections

• Pause • Play next track

• Play previous track

and when prompted, say, “Bluetooth Audio”. You may then say

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Maneuvering the media menu

Below is a graphical representation of how the phone menu lays out in your system. It will be explained in more detail in this chapter, but this may help you to better visualize the menu structure.

AUX MENU Media Player Menu

Play Menu OK

Select Source OK

Media Settings

Mobile Apps

System Settings OK

Exit Media Menu

Play All

Artists Albums Genres Playlists Tracks

Explore USB Similar Music Return

SYNC USB

Bluetooth Audio SYNC Line In Return

Shuffle

Repeat Autoplay Return

Bluetooth Devices +

Advanced + Return

+ Denotes submenus with additional menu items Scrolling through the menus: Press

menu options. 78

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Accessing the features of your media menu

SYNC’s media menu allows you to select which source you would like to listen to, how you would like to play your music (by artist, genre, shuffle, repeat, etc.), and also if you need to add, connect or delete devices.

To access your media menu:

1. Press AUX and then MENU.

2. When Media Player Menu is selected, press OK.

3. Scroll to cycle through the following features: Play Menu : Allows you to play your music by artist, album, genre,

playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device.

Refer to Play Menu later in this section for more information.

Select Source: Allows you to select and play music from your USB port, auxiliary input jack (line in) or stream music from your Bluetooth enabled phone. Press OK to select and then scroll to choose from:

• *USB: Press OK to access music plugged into your USB port. SYNC will also allow you to plug in devices to charge them (if supported by your device).

• Bluetooth Audio: This is a phone dependent feature which allows you to stream music playing on your Bluetooth enabled

phone. If supported by your device, you can press access the previous/next track.

• Line in: Press OK to select and play music from your portable music player over the vehicle’s speakers. Note: If you have already connected a device to the USB port, you cannot access the line in feature. Some digital media players require both USB and Line in ports to stream data and music separately.

* Once connected, SYNC will index any readable media files. (The time required to complete this depends on the size of the media content being indexed.) If Autoplay is on, you can access media

files randomly as they are indexed. If turned off, indexed media is not available until the indexing process is complete. SYNC is capable of indexing thousands of average size media and will notify you if the maximum indexing file size is reached.

SEEK to

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Media Settings: Allows you to choose to shuffle or repeat your music in addition to setting your Autoplay settings. Press OK to select and then scroll to choose from:

• Shuffle: Press OK to shuffle available media files in the current playlist. Note: To shuffle all media tracks, you must select Play All in the Play Menu and then select Shuffle.

• Repeat: Press OK to repeat any song.

• Autoplay: Press OK to listen to music which has already been

randomly indexed during the indexing process. * You may also press you can press previous/next track.

Note: Once these selections are turned on, they will remain on until turned off. Some digital media players require both USB and Line in ports to stream data and music separately.

Mobile Apps (if equipped): Enables you to interact with SYNC威 capable mobile applications on your smartphone. Refer to SYNC威 AppLink™ earlier in this chapter for more information.

System Settings: Allows you to access Bluetooth Device menu listings (add, connect, set as primary, on/off, delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information).

• Please refer to System Settings in this chapter for complete information.

Exit Media Menu: Press OK when this appears to exit the media menu.

SEEK to access the

Accessing your play menu

The Play menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device.

To access:

1. Press AUX and then MENU.

2. When Media Player Menu is selected, press OK.

3. Scroll to select the Play Menu and press OK.

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4. If there are no media files to access, the display will indicate there is no media. If there are media files, you will then have the following options to scroll through and select from:

Play All: Allows you to play all indexed media (tracks) from your playing device in flat file mode, one at a time in numerical order.

• Press OK to select. The first track title will appear in the display.

Artists: Allows you to sort all indexed media by artist. Once selected, the system will list and then play all artists and tracks alphabetically. If there are less than 255 indexed artist, they will be listed alphabetically in flat file mode. If there are more, they will be categorized into alphabetical categories.

1. Press OK to select. You can select to play All Artists or any indexed artist.

2. Scroll until the desired artist is chosen and press OK.

Albums: Allows you to sort all indexed media by albums. If there are less than 255 indexed albums, they will be listed alphabetically in flat file mode. If there are more, they will be organized into alphabetical categories.

1. Press OK to enter the album menu and select from playing all albums or from any individual indexed album.

2. Scroll until the desired album is chosen and press OK.

Genres: Allows you to sort indexed music by genre (category) type. SYNC will list the genres alphabetically in flat file mode. If there are more than 255, SYNC will automatically organize them into alphabetical categories.

• Press OK to select and then scroll to select the desired genre and press OK.

Playlists: Allows you to access your playlists. SYNC will list your playlists alphabetically in flat file mode. If there are more than 255, SYNC will automatically organize them into alphabetical categories. Note: SYNC supports many playlist formats such as: .ASX, .M3U, .WPL, .MTP.

• Press OK to select. Then scroll to select the desired playlist and press OK.

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Tracks: Allows you to search for and play a specific track which has been indexed. SYNC will list your tracks alphabetically in flat file mode. If there are more than 255, SYNC will automatically organize them into alphabetical categories.

• Press OK to select. Then scroll to select the desired track and press OK.

Explore USB: Allows you to explore through all supported digital media on your media device connected to the USB port. Note: When exploring, you will only be able to view media content which is compatible with SYNC. You may have other files saved with various extensions, but they will not be visible.

• Press OK to select. Then scroll to explore indexed media on your flash drive.

Similar Music: Allows you to play music similar to what is currently playing from the USB port. The system uses the metadata information of each song to compile a playlist for you.

Press OK to select. The system will create a new list of similar

•

songs and begin playing. Note: Your metadata tags must be populated in order for this feature to include each track. Note: With certain playing devices, if your metadata tags are not populated, the tracks won’t be available in voice recognition, play menu or similar music. However, if you place these tracks onto your playing device in “Mass Storage Device Mode”, they will be available in voice recognition, play menu browsing and similar music. “Unknown” will be placed into any unpopulated metadata tag.

Return: Press OK to exit the current menu.

System settings

System settings provide access to your Bluetooth Devices and Advanced menu features.

The Bluetooth Devices menu allows you to add, connect and delete a device as turn the Bluetooth feature on and off.

Your Advanced menu allows you to access and set prompts, languages, defaults and perform a master reset.

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See the following sections for more information on these menus as well as the following graphic for the menu layout.

AUX MENU Media Player Menu

Play Menu

Select Source

Bluetooth Devices +

Add Bluetooth Device

Media Settings

Mobile Apps

System Settings OK

Exit Media Menu

Connect Bluetooth Device Set Bluetooth on/off Delete Device Delete All Devices Return

Advanced +

Prompts Languages Factory Defaults Master Reset Install Application Return

Return

Scrolling through the menus: Press menu options.

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Bluetooth Device menu options

This menu allows you to add, connect and delete devices as well as turn Bluetooth on and off.

To access:

1. Press AUX and then MENU.

2. When Media Player Menu is selected, press OK.

3. Scroll until System Settings appears and select OK.

4. Scroll until Bluetooth Devices appears.

5. Press OK and then scroll to select from the following: Add Bluetooth Device: This is a speed dependent feature which

allows you to pair additional devices to the system.

1. Press OK to select and press OK again when Find SYNC appears in the display.

2. Follow the directions in your phone’s user guide to put your phone into discovery mode. A six digit PIN will appear in the display.

3. When prompted on your phone’s six digit display, enter the PIN. You can now change SYNC sources to BT Audio and stream music

from your device.

Connect Bluetooth Device: Allows you to connect a previously paired Bluetooth enabled phone.

1. Press OK to select and view a list of devices.

2. Scroll until the desired device is chosen and press OK to connect the device.

Set Bluetooth On/Off: Allows you to turn the Bluetooth feature on /off.

Delete Device: Allows you to delete a paired media device.

• Press OK and scroll to select the device. Press OK to confirm.

Delete All Devices: Allows you to delete all previously paired devices.

• Press OK to select.

Return: Press OK to exit the current menu. 84

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Advanced menu options

This menu allows you to access settings such as prompts, language, performing a master reset as well as returning to factory defaults.

To access:

1. Press AUX and then MENU.

2. When Media Player Menu is selected, press OK.

3. Scroll until System Settings appears and select OK.

4. Scroll until Advanced appears.

5. Press OK and then scroll to select from the following: Prompts: Prompts from SYNC can help guide you via questions, helpful

hints or ask you for a specific action. To turn these prompts on or off:

1. Press OK to select and scroll to select between on or off.

2. Press OK when the desired selection appears in the display. SYNC will take you back to the Advanced menu.

Languages: Allows you to choose from three languages: English, Francais and Espanol. Once selected, all of SYNC’s radio displays and

prompts will be in the selected language.

1. Press OK to select and then scroll through English, Francais and Espanol.

2. Press OK when the desired selection appears in the display. Note: If you change the language setting, the display will indicate

that the system is updating. When complete, SYNC will take you back to the Advanced menu.

Factory Defaults: Allows you to return to the factory default settings. This selection will NOT erase your indexed information (phonebook, call history, text messages and paired devices).

1. Press OK to select and then press OK again when Restore Defaults? appears in the display.

2. Press OK to confirm.

Master Reset: Allows you to completely erase ALL information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings.

• Press OK to select. The display will indicate when complete and SYNC will take you back to the Advanced menu.

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Application (if available): You can download new software application (if available) and then load the desired applications onto SYNC through your USB port. Refer to the web site for more information.

Return : Press OK to exit the current menu.

Troubleshooting

Your SYNC威 system is easy to use. However, should questions arise, please refer to the tables below as well as the Helpful Hints section that follows.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an on-line chat (during certain hours). Visit www.SyncMyRide.com or www.syncmaroute.ca for more information.

Phone issues

Issue Possible

There seems to be a lot of background noise during a phone call.

During a call, I can hear the other person but they can’t hear me.

SYNC is not able to download my phonebook.

Cause(s)

The audio control settings on your phone may be affecting the performance of SYNC.

Possible phone malfunction.

• This is a phone dependent feature.

• Possible phone malfunction.

Possible Solution(s)

Review your phone’s user guide regarding audio adjustments.

Try turning off the device, resetting or removing the battery of the device and try again.

• Go to the web site to review your phone’s compatibility.

• Try turning off the device, resetting the device or removing the battery of the device, then try again.

• Try “pushing” your phonebook contacts to SYNC by using the Add Contacts feature.

• Use the “SYNCmyphone” feature available on the web site.

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Issue Possible

The system says “Phonebook Downloaded” but my phonebook in SYNC is empty or is missing contacts.

I’m having trouble connecting my phone to SYNC.

Text messaging is not working on SYNC.

Phone issues

Cause(s)

Limitations on your phone’s capability.

• This is a phone dependent feature.

• Possible phone malfunction.

• This is a phone dependent feature.

• Possible phone malfunction.

Entertainment Systems

Possible Solution(s)

• Try ’pushing’ your phonebook contacts to SYNC by using the Add Contacts feature.

• If the missing contacts are stored on your SIM card, try moving them to the device memory. Remove any pictures or special ring tones associated with the missing contact.

• Go to the web site to review your phone’s compatibility.

• Try turning off the device, resetting the device or removing the battery of the device then try again.

• Try deleting your device from SYNC, and deleting SYNC on your device then try to pair again.

• Check the security and “auto accept/prompt always”’ settings relative to the SYNC Bluetooth connection on your phone.

• Update your device’s software firmware.

• Turn off the Auto phonebook download setting.

• Go to the website to review your phone’s compatibility.

• Try turning off the device, resetting the device or removing the battery of the device then try again.

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USB/Media issues

Issue Possible

Cause(s)

I’m having trouble connecting my device.

SYNC does not recognize my device when I turn on the car.

Bluetooth audio won’t stream.

SYNC doesn’t recognize music that is on my device.

Possible device malfunction.

This is a device limitation.

• This is a phone dependent feature.

• The device is not connected.

• Your music files may not contain the proper artist, song title, album or genre information. The file may be corrupted. The song may have copyright protection which does not allow it to play.

Possible Solution(s)

• Try turning off the device, resetting the device or removing the battery of the device and try to connect your device again.

• Ensure that you are using the manufacturer’s cable.

• Ensure that the USB cable is properly inserted into your device and the USB port in the vehicle.

• Ensure that your device does not have an auto—install program or active security settings.

Ensure that you are not leaving your device in your vehicle during very hot or cold temperatures.

• Ensure that the device is connected to SYNC and that you have pressed play on your device.

• Ensure that all song details are populated.

• Some devices require you to change the USB settings from mass storage to MTP class.

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(Traffic, Directions and Information) issues

Issue Possible

I received a text that the Vehicle Health Report isn’t activated.

I’m unable to retrieve the report on the web site, or I received a system error.

I’m unable to submit a report.

I heard a commercial when I tried to use Traffic, Directions and Information.

Entertainment Systems

Vehicle Health Report/Services

Possible Solution(s)

Cause(s)

Your account may not be activated on the web site or you may have the wrong VIN (vehicle identification number) listed.

The preferred dealer information did not load correctly.

• This could be due to your phone’s compatibility, bad signal strength or your phone may not be activated on the web site.

• The phone in use is not activated.

• Your phone has ID blocker active.

• This is a free feature, but you must first register online to use it. Ensure that you have registered your account on the website.

• Ensure that your VIN is correctly listed in your account.

When you register your account, you must list a preferred dealer. If one is already listed, try selecting another dealer and logging back out. Then, log back in and change it back to your preferred dealer and retrieve the report.

• Update your mobile number in your account on the web site.

• Ensure that you have full signal strength and that your Bluetooth volume level has been turned up.

• Try deleting your phone and performing a clean pairing.

• This is a free feature, but you must first register online to use it. Ensure that you have registered your account on the web site.

• Turn off ID blocker on your phone as the system recognizes you by your phone number. Ensure that the currently connected phone is the same one that is registered on your SyncMyRide account.

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Voice command issues

Issue Possible

Cause(s)

SYNC does not understand what I am saying.

SYNC does not understand the name of a song or artist.

• You may be using the wrong voice commands.

• You may be speaking too soon or at the wrong time.

• You may be using the wrong voice commands.

• You may not be saying the name exactly as it is saved.

• The system may not be “reading” the name the same way you are saying it.

Possible Solution(s)

• Review the Phone voice commands and the Media voice commands at the beginning of their respective chapters.

• Be aware that SYNC’s microphone is either in your rear mirror or in the headliner just above the windshield.

• Review the media voice commands at the beginning of the media chapter.

• Say the song or artist exactly as they are listed. If you say, “Play Artist Prince”, the system will not play music by Prince and the Revolution or Prince and the New Power Generation.

• Ensure that you are saying the complete title such as “California remix featuring Jennifer Nettles”.

• If the songs are saved in all CAPS, you will have to spell them. LOLA will require you to say, “ Play L-O-L-A”

• Don’t use special characters in the title as the system will not recognize them.

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Voice command issues

Issue Possible

Cause(s)

SYNC does not understand or is calling the wrong contact when I want to make a call.

Helpful Hints

• Ensure that the interior of the vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands.

• Ensure that you are speaking naturally and without any large pauses between words.

• After you push sounds and Listening appears in the display. Anything spoken prior to this will not register with the system.

• You can, at any time, interrupt the system while it is speaking by pushing with a listening prompt and allow you to speak a command.

• For a list of available voice commands, you can push “Help” after the tone. The system will audibly list voice commands available in your current mode.

• The system’s microphone is either located in your rear view mirror or in the headliner just above your windshield. Ensure that the microphone area is kept free of obstructions.

• You may be using the wrong voice commands.

• You may not be saying the name exactly as it is saved.

• Contacts in your phonebook may be very short and similar, or they may contain special characters.

• Your phonebook contacts may be saved in CAPS.

to begin a voice session, wait until the prompt

during an active voice session. The system will respond

Possible Solution(s)

• Review the phone voice commands at the beginning of the phone chapter.

• Ensure that you are saying the contacts exactly as they are listed. For example, if a contact is saved as Joe Wilson, say, “Call Joe Wilson”.

• The system does better if you list full names such as “Joe Wilson” rather than “Joe”.

• Don’t use special characters such as 123 or ICE as the system will not recognize them.

• If contacts are saved in CAPS, you will have to spell them. JAKE will require you to say, “ Call J-A-K-E.”

and say,

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Entertainment Systems

• To better understand how the system interprets your phone book contacts, select a contact and then scroll until Speak this is selected and press OK. The system will read the contact and you can better understand how to say the contact for the next time.

• To better understand how the system interprets your media titles, when the desired selection is playing, push say “What’s playing?”. The system will read the title to you so that you will know how to say the selection so that the system will understand.

SYNC姞 customer support

If your questions are still not resolved, please contact SYNC威 customer support, available Monday through Saturday: 8:30am-8:00pm EST. You can also access on-line support on the web site during these same hours. Note: Times are subject to change due to holidays.

In the United States, call: 1–888–270–1055 In Canada, call: 1–800–565–3673

SYNC姞 End User License Agreement (EULA)

• You have acquired a device (“DEVICE”) that includes software

licensed by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international intellectual property laws and treaties. The MS SOFTWARE is licensed, not sold. All rights reserved.

• The MS SOFTWARE may interface with and/or communicate with, or

may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY. The additional software and systems of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and “online” or electronic documentation (“FORD SOFTWARE”) are protected by international intellectual property laws and treaties. The FORD SOFTWARE is licensed, not sold. All rights reserved.

• The MS SOFTWARE and/or FORD SOFTWARE may interface with

and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by third party software and service suppliers. The additional software and services of third party origin, as well as associated media, printed materials, and “online” or electronic documentation (“THRID PARTY SOFTWARE”) are protected by international intellectual property laws and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All rights reserved.

, and when prompted,

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• The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as ⬙SOFTWARE.⬙

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).

GRANT OF SOFTWARE LICENSE: This EULA grants you the

following license:

•

You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers.

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:

• Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.

Limitations on Reverse Engineering, Decompilation and

•

Disassembly: You may not reverse engineer, decompile, or disassemble nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

• Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications

to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

• Single EULA: The end user documentation for the DEVICE and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.

• SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any

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upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.

• Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA.

• Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the SOFTWARE’s ability to use WMDRM to play or copy protected content. This action does not affect unprotected content. When your DEVICE downloads licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade.

• Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and services suppliers, their affiliates and/or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may disclose this information to others, but not in a form that personally identifies you.

• Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service suppliers, their affiliates and/or their designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE.

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• Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, MS, Microsoft Corporation, their affiliates and/or their designated agent to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”).

If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.

If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s).

FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or their designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE.

• Links to Third Party Sites: The MS SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are not under the control of MS, Microsoft Corporation, their affiliates and/or their designated agent. Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for (i) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by MS, Microsoft Corporation, their affiliates and/or their designated agent.

• Obligation to Drive Responsibly: You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE.

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UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or ⬙For Recovery Purposes Only⬙ you may install one (1) copy of such SOFTWARE onto the DEVICE as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE.

INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS, Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service providers, their affiliates and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation.

EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http://www.microsoft.com/exporting/.

TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.

PRODUCT SUPPORT: Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to FORD

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MOTOR COMPANY instructions provided in the documentation for the DEVICE. Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICE.

No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THRID PARTY SOFTWARE OR SERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.$250.00).

• THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY

EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE.

End user notice

Microsoft姞 Windows姞 Mobile for Automotive Important Safety Information

This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.

Read and follow instructions

Before using your Windows Automotive-based system, read and follow all instructions and safety information provided in this end user manual (“User’s Guide”). Not following precautions found in this User’s Guide can lead to an accident or other serious consequences.

Keep User’s Guide in Vehicle

When kept in the vehicle, the User’s Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User’s Guide and read its instructions and safety information carefully.

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WARNING: Operating certain parts of this system while driving

can distract your attention away from the road, and possibly cause an accident or other serious consequences. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.

General operation

Voice Command Control

Functions within the Windows Automotive-based system may be accomplished using only voice commands. Using voice commands while driving allows you to operate the system without removing your hands from the wheel.

Prolonged Views of Screen

Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

Volume Setting

Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

Use of Speech Recognition Functions

Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor any speech recognition functions included in the system and address any errors.

Glossary of terms

Autoplay: With Autoplay turned ON, SYNC威 allows you to listen to music which has already been randomly indexed during the indexing process. With Autoplay turned off, the chosen music will not begin to play until all of the music has been indexed by SYNC威. Depending on the size of the material, this may take a few minutes.

Bluetooth enabled cellular phone: Any cellular phone which has the Bluetooth wireless technology which will enable the phone to connect with SYNC威 and exchange information wirelessly.

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Digital media player / USB Device: This is a generic term used to signify any of the following media devices: iPod威, Zune™, “Plays from device” players, and most USB drives (thumb drives, flash drives, PEN drives, etc.)

Discoverable mode: A mode which allows other Bluetooth enabled devices to find your Bluetooth enabled device.

Discovery mode: A mode which allows your Bluetooth enabled device to search for other ‘discoverable’ Bluetooth enabled devices.

In-band ringing: This is a phone dependent feature. If your Bluetooth enabled cellular phone supports this feature, SYNC威 can play your ring tone during incoming calls.

Indexing: A process in which SYNC威 builds a voice recognition grammar for the media content of your digital media player. While indexing, SYNC威 will play already indexed media if Autoplay is on. However, voice recognition is not available for the media until the indexing process is complete.

Metadata: Descriptive tags embedded in your digital media which provide SYNC威 with information such as ARTIST, ALBUM, GENRE and TRACK.

Pairing: To use your Bluetooth enabled cellular phone with SYNC威, you must go through a pairing (bonding) process. “Pairing” is a special process used when two devices connect for the first time. The pairing process is used to generate a link key that is used for authentication purposes during subsequent Bluetooth connections between the two devices.

PIN (Personal Identification number): This six digit number (sometimes referred to as a passkey) will be shown in the radio display during the pairing process with your Bluetooth enabled device. You do not need to write down this number as it will only be used for that specific pairing procedure.

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Climate Controls

MANUAL HEATING AND AIR CONDITIONING SYSTEM

6 45

Manual system with A/C shown; heater only system similar.

: Turn to select the desired fan speed.

2. Air flow selections: Controls the direction of the airflow in the vehicle. See the following for a brief description on each control setting:

MAX A/C (if equipped): Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is more economical and efficient than normal A/C mode. Recirculated air may also help reduce undesirable odors from entering the vehicle.

: Distributes air through the instrument panel vents. Note: Yo u may notice a small amount of air flowing from the floor vents and the rear seat floor vents.

: Distributes air through the instrument panel vents, floor vents

and rear seat floor vents.

: Turns the climate control system off. When the system is off, outside air is prevented from entering the vehicle.

: Distributes air through the floor vents and rear seat floor vents.

Note: You may notice a small amount of air flowing from the demister

and defroster vents.

: Distributes air through the windshield defroster vents, demisters

vents, floor vents and rear seat floor vents.

100

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FORD Fiesta 2012 User Manual v.2

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

CONGRATULATIONS

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

Warning symbols on your vehicle

Protecting the environment

PERCHLORATE MATERIAL

BREAKING-IN YOUR VEHICLE

Special instructions

DATA RECORDING

Service Data Recording

Event Data Recording

CELL PHONE USE

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION

Instrument Cluster

WARNING LIGHTS AND CHIMES

GAUGES

TRIP COMPUTER (IF EQUIPPED)

MULTIFUNCTION DISPLAY

Information messages

Oil life monitoring system reset

Entertainment Systems

AUDIO SYSTEMS

AM/FM stereo or AM/FM stereo single CD/MP3 (if equipped)

Auxiliary input jack (Line in)

USB port (if equipped)

GENERAL AUDIO INFORMATION

Satellite radio information (if equipped)

Added benefits

Support

Driving restrictions

Safety information

Privacy information

Using your voice recognition system

Initiating a voice session

System interaction and feedback

Adjusting the interaction level

Phone dependent features

Pairing a phone for the first time

Pairing subsequent phones

Phone voice commands

Making a call

Answering an incoming call

Phone options during an active call

Maneuvering the phone menu

Accessing features through the phone menu

Text messaging

Receiving a text message

Sending, downloading and deleting your text messages

Accessing your phone settings

System settings

Bluetooth Device menu options

Advanced menu options

Accessing and using your SYNC applications and Services (if equipped)

911 Assist™ (if equipped)

Vehicle health report (if equipped, U.S. only)

Media features with SYNC

Compatibility

What’s playing?

Media voice commands

Maneuvering the media menu

Accessing the features of your media menu

Accessing your play menu

System settings

Bluetooth Device menu options

Advanced menu options

Troubleshooting

Helpful Hints

End user notice

General operation

Glossary of terms

Climate Controls

MANUAL HEATING AND AIR CONDITIONING SYSTEM