Ford F-150 Lightning (2022) Owner’s Manual

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FORD F-150 LIGHTNING Owner's Manual
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The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2022
Part Number: -202112-20220308101516
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle
can expose you to chemicals including phthalates and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.
Wash your hands after handling.
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Contacting Us
Contacting Us ..................................................19
Introduction
About This Publication .................................21
Using This Publication .................................22
Symbols Glossary
Symbols Used on Your Vehicle ................23
Data Privacy
Data Privacy ....................................................26
Service Data .....................................................27
Event Data ........................................................27
Settings Data ..................................................28
Connected Vehicle Data .............................28
Mobile Device Data .......................................29
Emergency Call System Data ...................29
Visual Search
Steering Wheel ..............................................30
Instrument Panel - Vehicles With: 12.3
Inch Screen ...................................................31
Instrument Panel - Vehicles With: 15 Inch
Screen ............................................................32
Vehicle Interior ................................................33
Front Exterior ..................................................34
Rear Exterior ....................................................35
Child Safety
Child Safety Precautions ............................36
Child Restraint Anchor Points ...................37
Child Restraints ..............................................38
Installing Child Restraints ..........................39
Booster Seats .................................................44
Child Safety Locks ........................................46
Seatbelts
Seatbelt Precautions ...................................47
Fastening and Unfastening the Seatbelts
..........................................................................48
Sensitive Locking Mode ..............................49
Automatic Locking Mode ...........................49
Adjusting the Seatbelts During
Pregnancy ....................................................50
Adjusting the Seatbelt Height .................50
Adjusting the Seatbelt Length .................50
Seatbelt Reminder .........................................51
Checking the Seatbelts ...............................52
Seatbelt Extensions .....................................53
Personal Safety System
What Is the Personal Safety System
..........................................................................54
How Does the Personal Safety System
Work ...............................................................54
Personal Safety System Components
..........................................................................54
Airbags
How Do the Front Airbags Work ..............55
How Do the Side Airbags Work ................55
How Do the Knee Airbags Work ..............56
How Does the Safety Canopy Work
..........................................................................56
Airbag Precautions ........................................57
Properly Adjusting the Driver and Front
Passenger Seats ........................................58
Children and Airbags ...................................58
Front Passenger Sensing System ...........59
Crash Sensors and Airbag Indicator .......62
Disposing of Airbags ....................................63
Pedestrian Alert System
What Is the Pedestrian Alert System
..........................................................................64
911 Assist
What Is 911 Assist ..........................................65
How Does 911 Assist Work .........................65
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Emergency Call Requirements ................65
Emergency Call Limitations ......................66
Keys and Remote Controls
Remote Control Limitations ......................67
Using the Remote Control .........................67
Removing the Key Blade ............................68
Sounding the Panic Alarm ........................68
Locating Your Vehicle ..................................68
Changing the Remote Control Battery
..........................................................................68
Replacing a Lost Key or Remote Control
..........................................................................69
Programming the Remote Control .........70
Keys and Remote Controls –
Troubleshooting ..........................................71
Phone as a Key
What Is Phone as a Key ...............................72
Phone as a Key Limitations ........................72
Programming Your Phone ..........................72
Using the Valet Mode ...................................73
Using the Backup Start Passcode ...........73
Phone as a Key – Troubleshooting .........74
MyKey™ - Vehicles With: 12.3
Inch Screen
What Is MyKey ................................................76
MyKey Settings ...............................................76
Creating a MyKey ...........................................77
Programming a MyKey .................................77
Clearing All MyKeys .......................................77
Checking MyKey System Status ..............78
MyKey – Troubleshooting ..........................78
MyKey™ - Vehicles With: 15
Inch Screen
What Is MyKey ...............................................80
MyKey Settings ..............................................80
Creating a MyKey ...........................................81
Programming a MyKey .................................81
Clearing All MyKeys .......................................81
Checking MyKey System Status ..............82
MyKey – Troubleshooting ..........................82
Doors and Locks
Operating the Doors From Outside Your
Vehicle ..........................................................84
Operating the Doors From Inside Your
Vehicle ..........................................................84
Autounlock ......................................................85
Autolock ...........................................................85
Mislock ..............................................................85
Doors and Locks Audible Warnings .......86
Doors and Locks – Troubleshooting
..........................................................................86
Keyless Entry
Keyless Entry Limitations ..........................88
Keyless Entry Settings ................................88
Using Keyless Entry ......................................88
Keyless Entry Keypad
What Is the Keyless Entry Keypad ..........89
Keyless Entry Keypad Limitations ..........89
Locating the Keyless Entry Keypad ........89
Keyless Entry Keypad Master Access
Code ..............................................................89
Keyless Entry Keypad Personal Access
Codes ............................................................89
Using the Keyless Entry Keypad ..............90
Keyless Entry Keypad – Troubleshooting
..........................................................................90
Easy Entry and Exit
How Does Easy Entry and Exit Work
...........................................................................91
Switching Easy Entry and Exit On and
Off ....................................................................91
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Tailgate - Vehicles With:
Manual Tailgate
Tailgate Precautions ....................................92
Opening the Tailgate ...................................92
Removing and Installing the Tailgate
..........................................................................92
Tailgate Step ...................................................93
Tailgate Work Surface .................................94
Tailgate - Vehicles With:
Power Tailgate
Tailgate Precautions ....................................95
Opening the Tailgate ...................................95
Closing the Tailgate ......................................95
Removing and Installing the Tailgate
..........................................................................96
Tailgate Step ...................................................97
Tailgate Work Surface .................................98
Tailgate – Troubleshooting .......................99
Security
Passive Anti-Theft System .......................101
Anti-Theft Alarm System ..........................101
Anti-Theft Alarm System Settings .......102
Security – Troubleshooting .....................103
Power Running Boards
Power Running Board Precautions ......105
Power Running Board Settings ..............105
Power Running Board Kick Switch .......105
Deploying and Stowing the Power
Running Boards .......................................106
Power Running Boards –
Troubleshooting ......................................106
Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column ........................................................107
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column ........................................................107
Resetting the Stopping Position -
Vehicles With: Power Adjustable
Steering Column .....................................108
Horn ..................................................................108
Switching the Heated Steering Wheel
On and Off - Vehicles With: 12.3 Inch
Screen .........................................................108
Switching the Heated Steering Wheel
On and Off - Vehicles With: 15 Inch
Screen .........................................................108
Adjustable Pedals
Adjusting the Pedals ..................................109
Wipers and Washers
Wipers ...............................................................110
Autowipers ......................................................110
Checking the Wiper Blades ........................111
Replacing the Front Wiper Blades ..........111
Washers ............................................................112
Wipers and Washers – Troubleshooting
..........................................................................113
Exterior Lighting
Exterior Lighting Control ............................114
Headlamps .....................................................114
Headlamps – Troubleshooting ...............114
Autolamps .......................................................115
Exterior Lamps ...............................................115
Exterior Zone Lighting .................................117
Automatic High Beam Control ................119
Automatic High Beam Control –
Troubleshooting .......................................122
Glare Free Lighting ......................................122
Glare Free Lighting – Troubleshooting
.........................................................................125
Adaptive Front Lighting .............................125
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Interior Lighting
Switching All of the Interior Lamps On
and Off .........................................................127
Switching the Front Interior Lamps On
and Off .........................................................127
Switching the Rear Interior Lamps On
and Off .........................................................127
Interior Lamp Function ...............................127
Adjusting the Instrument Panel Lighting
Brightness ..................................................128
Ambient Lighting .........................................128
Cargo Lamps .................................................128
Interior Lighting – Troubleshooting ......128
Windows
Opening and Closing the Windows ......129
Window Bounce-Back ...............................129
Locking the Rear Window Controls ......130
Opening and Closing the Sliding
Windows .....................................................130
Interior Mirror
Interior Mirror Precautions .........................131
Manually Dimming the Interior Mirror
..........................................................................131
Auto-Dimming Interior Mirror ...................131
Exterior Mirrors
Adjusting the Exterior Mirrors ..................132
Folding the Exterior Mirrors - Vehicles
With: Manual Folding Mirrors ..............132
Folding the Exterior Mirrors - Vehicles
With: Power Folding Mirrors ................132
Auto-Dimming Exterior Mirror .................133
Moonroof
Opening and Closing the Sunshade ......134
Opening and Closing the Moonroof ......134
Venting the Moonroof ................................135
Moonroof Bounce-Back ............................135
Instrument Cluster
Instrument Cluster Overview ..................136
Power Gauge ..................................................137
Speedometer .................................................137
Vehicle Range Display ................................137
High Voltage Battery Gauge .....................137
High Voltage Battery Temperature
Gauge ...........................................................138
Electric Motor Temperature Gauge ......138
What Are the Instrument Cluster
Warning Lamps ........................................138
Instrument Cluster Warning Lamps ......138
What Are the Instrument Cluster
Indicators ...................................................140
Instrument Cluster Indicators .................140
Instrument Cluster Display
Using the Instrument Cluster Display
Controls .......................................................142
Instrument Cluster Display Main Menu
.........................................................................142
Customizing the Instrument Cluster
Display .........................................................143
Brake Coach ..................................................143
Trip Summary ...............................................143
Vehicle Charging Status ............................143
Personalized Settings -
Vehicles With: 12.3 Inch Screen
Changing the Language ............................144
Changing the Measurement Unit ..........144
Changing the Temperature Unit ............144
Changing the Tire Pressure Unit ............144
Personalized Settings -
Vehicles With: 15 Inch Screen
Changing the Language ............................145
Changing the Measurement Unit ..........145
Changing the Temperature Unit ............145
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Changing the Tire Pressure Unit ............145
Trip Computer
Accessing the Trip Computer .................146
Resetting the Trip Computer ..................146
Trip Data - Vehicles With: 12.3 Inch
Screen .........................................................146
Trip Data - Vehicles With: 15 Inch Screen
.........................................................................146
Remote Start
What Is Remote Start ................................148
Remote Start Precautions .......................148
Remote Start Limitations ........................148
Enabling Remote Start .............................148
Remotely Starting and Stopping the
Vehicle .........................................................148
Extending the Remote Start Duration
.........................................................................149
Remote Start Settings ..............................149
Climate Control - Vehicles
With: 12.3 Inch Screen
Identifying the Climate Control Unit .....150
Switching Climate Control On and Off
.........................................................................150
Switching Recirculated Air On and Off
.........................................................................150
Switching Air Conditioning On and Off
.........................................................................150
Switching Defrost On and Off ................150
Switching Maximum Defrost On and Off
.........................................................................150
Switching Maximum Cooling On and Off
..........................................................................151
Switching the Heated Rear Window On
and Off .........................................................151
Setting the Blower Motor Speed ............151
Switching the Heated Mirrors On and Off
..........................................................................151
Setting the Temperature ...........................151
Directing the Flow of Air .............................151
Auto Mode ......................................................152
Driver Focused Mode .................................153
Climate Control Hints ................................153
Climate Control - Vehicles
With: 15 Inch Screen
Identifying the Climate Control Unit .....155
Switching Climate Control On and Off
.........................................................................155
Switching Recirculated Air On and Off
.........................................................................155
Switching Air Conditioning On and Off
.........................................................................155
Switching Defrost On and Off ................155
Switching Maximum Defrost On and Off
.........................................................................155
Switching Maximum Cooling On and Off
.........................................................................156
Switching the Electric Heater On and Off
.........................................................................156
Switching the Heated Rear Window On
and Off ........................................................156
Setting the Blower Motor Speed ...........156
Switching the Heated Mirrors On and Off
.........................................................................157
Setting the Temperature ...........................157
Directing the Flow of Air ............................157
Auto Mode ......................................................157
Driver Focused Mode .................................159
Climate Control Hints ................................159
Interior Air Quality
What Is the Cabin Air Filter .......................161
Replacing the Cabin Air Filter ...................161
Front Seats
Front Seat Precautions .............................162
Sitting in the Correct Position .................162
Manual Seats ................................................163
Power Seats ..................................................165
Massage Seats .............................................168
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Heated Seats ................................................169
Ventilated Seats ...........................................170
Rear Seats
Manual Seats ..................................................171
Heated Seats .................................................172
Rear Occupant Alert System
What is the Rear Occupant Alert System
.........................................................................174
How Does the Rear Occupant Alert
System Work .............................................174
Rear Occupant Alert System Precautions
.........................................................................174
Rear Occupant Alert System Limitations
.........................................................................174
Switching Rear Occupant Alert System
On and Off - Vehicles With: 12.3 Inch
Screen ..........................................................174
Switching Rear Occupant Alert System
On and Off - Vehicles With: 15 Inch
Screen ..........................................................175
Rear Occupant Alert System Indicators
.........................................................................175
Rear Occupant Alert System Audible
Warnings .....................................................175
Memory Function
What Is the Memory Function ................176
Memory Function Precautions ...............176
Locating the Memory Function Buttons
.........................................................................176
Saving a Preset Position ...........................176
Recalling a Preset Position ......................176
Garage Door Opener
Garage Door Opener Introduction .........177
Garage Door Opener Precautions and
Frequencies ................................................177
Programming the Garage Door Opener
.........................................................................178
Garage Door Opener Additional
Assistance .................................................180
USB Ports
Locating the USB Ports ..............................181
Playing Media Using the USB Port -
Vehicles With: 12.3 Inch Screen ...........181
Playing Media Using the USB Port -
Vehicles With: 15 Inch Screen .............182
Charging a Device ........................................182
Power Outlet
What Is the Power Outlet .........................183
Power Outlet Precautions ........................183
Locating the Power Outlets .....................183
Onboard Generator
What Is the Onboard Generator ............184
Onboard Generator Precautions ...........184
Locating the Outlets ..................................184
Onboard Generator Indicators ...............185
Switching the Outlets On and Off -
Vehicles With: 12.3 Inch Screen .........186
Switching the Outlets On and Off -
Vehicles With: 15 Inch Screen .............186
Setting the High Voltage Battery Reserve
Limit ..............................................................187
Resetting Ground Fault Detection .........187
Resetting the Circuit Breaker - Vehicles
With: 9.6kW ...............................................187
Onboard Generator – Troubleshooting
........................................................................188
Center Console Work Surface
Using the Center Console Work Surface
........................................................................190
Center Console Work Surface –
Troubleshooting ......................................190
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Wireless Accessory Charger
What Is the Wireless Accessory Charger
..........................................................................191
Wireless Accessory Charger Precautions
..........................................................................191
Locating the Wireless Accessory Charger
..........................................................................191
Charging a Wireless Device ......................191
Storage
Cup Holders ...................................................192
Glove Compartment ..................................192
Glasses Holder .............................................193
Starting and Powering Off
Starting and Powering Off Precautions
.........................................................................194
Starting the Vehicle ....................................194
Powering Off .................................................194
Restarting the Vehicle After Powering
Off .................................................................194
Vehicle Power Down Timer .....................195
Accessing the Passive Key Backup
Position .......................................................195
Starting and Powering Off –
Troubleshooting ......................................196
High Voltage Battery
What Is the High Voltage Battery ..........197
High Voltage Battery Precautions .........197
Preserving Your High Voltage Battery
.........................................................................197
Recycling and Disposing of the High
Voltage Battery ........................................198
High Voltage Battery – Troubleshooting
........................................................................198
Charging Your Vehicle
What is AC Charging ..................................199
What is DC Charging ..................................199
Charging Your Vehicle Precautions ......199
Charging Equipment ..................................199
Locating the Charge Port .........................207
Charge Port Indicators ..............................207
AC Charging .................................................208
DC Charging ....................................................211
Setting the Charging Schedule and
Preferences ................................................214
Using FordPass and Charging .................219
Charging Your Vehicle Hints ....................219
Charging Your Vehicle – Troubleshooting
........................................................................220
Intelligent Backup Power
What Is Intelligent Backup Power ........222
How Does Intelligent Backup Power
Work .............................................................222
Intelligent Backup Power Requirements
........................................................................222
Pairing a Charge Station - Vehicles With:
12.3 Inch Screen .......................................222
Pairing a Charge Station - Vehicles With:
15 Inch Screen ..........................................223
Intelligent Backup Power Settings -
Vehicles With: 12.3 Inch Screen .........223
Intelligent Backup Power Settings -
Vehicles With: 15 Inch Screen .............223
Transferring Power - Vehicles With: 12.3
Inch Screen ...............................................224
Transferring Power - Vehicles With: 15
Inch Screen ...............................................224
Intelligent Backup Power –
Troubleshooting ......................................225
Electric Motor
Electric Motor Precautions ......................227
Selector Positions .......................................227
Shifting Your Vehicle Into Gear ..............228
Temporary Neutral Mode ........................228
Automatic Return to Park (P) ................229
Stowing the Selector Lever - Vehicles
With: Console Shift ................................229
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Four-Wheel Drive
How Does Four-Wheel Drive Work .......231
Four-Wheel Drive Precautions ...............231
Four-Wheel Drive Limitations .................231
Four-Wheel Drive – Troubleshooting
.........................................................................231
Electronic Locking Differential
What Is the Electronic Locking
Differential .................................................233
How Does the Electronic Locking
Differential Work .....................................233
Electronic Locking Differential
Precautions ...............................................233
Switching the Electronic Locking
Differential On and Off - 4x4 .............234
Electronic Locking Differential Indicators
........................................................................234
Electronic Locking Differential –
Troubleshooting ......................................235
Brakes
Brake Precautions ......................................236
Anti-Lock Braking System .......................236
Brake Over Accelerator .............................236
Locating the Brake Fluid Reservoir .......236
Checking the Brake Fluid .........................236
Brake Fluid Specification ..........................237
Brakes – Troubleshooting ........................237
Electric Parking Brake
What Is the Electric Parking Brake .......239
Applying the Electric Parking Brake ......239
Applying the Electric Parking Brake in an
Emergency ................................................239
Manually Releasing the Electric Parking
Brake ...........................................................239
Automatically Releasing the Electric
Parking Brake ...........................................239
Electric Parking Brake Audible Warning
........................................................................240
Releasing the Electric Parking Brake if
the Vehicle Battery Has Run Out of
Charge ........................................................240
Electric Parking Brake – Troubleshooting
........................................................................240
Reverse Braking Assist
What Is Reverse Braking Assist .............242
How Does Reverse Braking Assist Work
........................................................................242
Reverse Braking Assist Precautions .....242
Switching Reverse Braking Assist On and
Off - Vehicles With: 12.3 Inch Screen
........................................................................243
Switching Reverse Braking Assist On and
Off - Vehicles With: 15 Inch Screen
........................................................................243
Overriding Reverse Braking Assist ........243
Reverse Braking Assist Indicators .........243
Reverse Braking Assist –
Troubleshooting ......................................244
Hill Start Assist
What Is Hill Start Assist ...........................246
How Does Hill Start Assist Work ..........246
Hill Start Assist Precautions ..................246
Hill Start Assist – Troubleshooting ......246
Auto Hold
How Does Auto Hold Work ......................247
Switching Auto Hold On and Off -
Vehicles With: 12.3 Inch Screen .........247
Switching Auto Hold On and Off -
Vehicles With: 15 Inch Screen .............247
Using Auto Hold ...........................................247
Auto Hold Indicators .................................248
Traction Control
What Is Traction Control ..........................249
How Does Traction Control Work .........249
Switching Traction Control On and Off
........................................................................249
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Traction Control Indicator .......................249
Traction Control – Troubleshooting .....250
Stability Control
How Does Stability Control Work ..........251
Switching Stability Control On and Off
........................................................................252
Steering
Electric Power Steering ............................253
Steering – Troubleshooting ....................253
Parking Aids
Parking Aid Precautions ...........................254
Switching Parking Aid On and Off -
Vehicles With: 15 Inch Screen ............254
Switching Parking Aid On and Off -
Vehicles With: 12.3 Inch Screen .........255
Rear Parking Aid ..........................................255
Front Parking Aid ........................................256
Side Parking Aid ...........................................257
Parking Aid Indicators - Vehicles With:
12.3 Inch Screen ......................................258
Parking Aid Indicators - Vehicles With:
15 Inch Screen ..........................................258
Parking Aids – Troubleshooting ............259
Rear View Camera
What Is the Rear View Camera .............260
Rear View Camera Precautions ............260
Locating the Rear View Camera ...........260
Rear View Camera Guide Lines ..............261
Rear View Camera Settings .....................261
360 Degree Camera
What Is the 360 Degree Camera ..........263
How Does the 360 Degree Camera Work
........................................................................263
360 Degree Camera Precautions .........263
360 Degree Camera Limitations ..........263
Locating the 360 Degree Cameras ......263
360 Degree Camera Guide Lines .........264
360 Degree Camera Settings ................265
Active Park Assist
What Is Active Park Assist .......................267
How Does Active Park Assist Work ......267
Active Park Assist Precautions ..............267
Switching Active Park Assist On and Off
........................................................................267
Entering a Parallel Parking Space ........267
Entering a Perpendicular Parking Space
........................................................................268
Exiting a Parking Space ...........................268
Active Park Assist – Troubleshooting
........................................................................269
Cruise Control
What Is Cruise Control ...............................271
Switching Cruise Control On and Off
..........................................................................271
Setting the Cruise Control Speed ..........271
Canceling the Set Speed ..........................272
Resuming the Set Speed ..........................272
Cruise Control Indicators ..........................272
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work ..................................273
Adaptive Cruise Control Precautions
.........................................................................273
Adaptive Cruise Control Limitations
........................................................................274
Switching Adaptive Cruise Control On
and Off ........................................................275
Adaptive Cruise Control Automatic
Cancellation ..............................................276
Setting the Adaptive Cruise Control
Speed ..........................................................276
Setting the Adaptive Cruise Control Gap
.........................................................................277
Canceling the Set Speed .........................278
Resuming the Set Speed .........................278
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Overriding the Set Speed .........................279
Adaptive Cruise Control Indicators ......279
Switching From Adaptive Cruise Control
to Cruise Control - Vehicles With: 12.3
Inch Screen ...............................................280
Switching From Adaptive Cruise Control
to Cruise Control - Vehicles With: 15
Inch Screen ...............................................280
Lane Centering ............................................280
Intelligent Adaptive Cruise Control ......283
Adaptive Cruise Control –
Troubleshooting ......................................285
BlueCruise
What Is BlueCruise ....................................288
How Does BlueCruise Work ...................288
BlueCruise Precautions ............................288
BlueCruise Requirements .......................289
BlueCruise Limitations .............................289
BlueCruise Settings - Vehicles With: 12.3
Inch Screen ...............................................290
BlueCruise Settings - Vehicles With: 15
Inch Screen ...............................................290
Switching BlueCruise On and Off ........290
BlueCruise Alerts .........................................291
BlueCruise Automatic Cancellation ......291
BlueCruise Indicators ................................292
BlueCruise – Troubleshooting ...............292
Drive Mode Control
What Is Drive Mode Control ...................294
How Does Drive Mode Control Work
........................................................................294
Selecting a Drive Mode ............................294
Drive Modes ..................................................294
Drive Mode Control – Troubleshooting
........................................................................295
One Pedal Drive
What is One Pedal Drive ..........................296
One Pedal Drive Precautions .................296
One Pedal Drive Limitations ..................296
Switching One Pedal Drive On and Off -
Vehicles With: 12.3 Inch Screen .........296
Switching One Pedal Drive On and Off -
Vehicles With: 15 Inch Screen ............296
One Pedal Drive Indicators .....................296
Lane Keeping System
What Is the Lane Keeping System .......297
How Does the Lane Keeping System
Work .............................................................297
Lane Keeping System Precautions ......297
Lane Keeping System Limitations ........297
Switching the Lane Keeping System On
and Off .......................................................298
Switching the Lane Keeping System
Mode - Vehicles With: 12.3 Inch Screen
........................................................................298
Switching the Lane Keeping System
Mode - Vehicles With: 15 Inch Screen
........................................................................299
Alert Mode ....................................................299
Aid Mode .......................................................299
Alert and Aid Mode ...................................300
Lane Keeping System Indicators .........300
Lane Keeping System – Troubleshooting
.........................................................................301
Blind Spot Information
System
What Is Blind Spot Information System
.......................................................................304
How Does Blind Spot Information
System Work ...........................................304
Blind Spot Information System
Precautions ..............................................304
Blind Spot Information System
Limitations ................................................304
Blind Spot Information System
Requirements ..........................................304
Switching Blind Spot Information
System On and Off - Vehicles With:
12.3 Inch Screen ......................................304
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Switching Blind Spot Information
System On and Off - Vehicles With: 15
Inch Screen ...............................................305
Locating the Blind Spot Information
System Sensors ......................................305
Blind Spot Information System With
Trailer Coverage ......................................306
Blind Spot Information System
Indicators ...................................................307
Blind Spot Information System –
Troubleshooting .....................................308
Cross Traffic Alert
What Is Cross Traffic Alert ......................309
How Does Cross Traffic Alert Work ......309
Cross Traffic Alert Precautions .............309
Cross Traffic Alert Limitations ...............309
Switching Cross Traffic Alert On and Off
- Vehicles With: 12.3 Inch Screen .......310
Switching Cross Traffic Alert On and Off
- Vehicles With: 15 Inch Screen ..........310
Locating the Cross Traffic Alert Sensors
.........................................................................310
Cross Traffic Alert Indicators ....................311
Cross Traffic Alert – Troubleshooting
..........................................................................311
Pre-Collision Assist
What Is Pre-Collision Assist .....................312
How Does Pre-Collision Assist Work
.........................................................................312
Pre-Collision Assist Precautions ............312
Pre-Collision Assist Limitations .............313
Switching Pre-Collision Assist On and
Off - Vehicles With: 12.3 Inch Screen
.........................................................................314
Switching Pre-Collision Assist On and
Off - Vehicles With: 15 Inch Screen
.........................................................................314
Locating the Pre-Collision Assist Sensors
.........................................................................315
Distance Indication .....................................316
Distance Alert ................................................317
Automatic Emergency Braking ...............317
Evasive Steering Assist ..............................318
Pre-Collision Assist – Troubleshooting
.........................................................................319
Driver Alert
What Is Driver Alert ....................................322
How Does Driver Alert Work ...................322
Driver Alert Precautions ............................322
Driver Alert Limitations .............................322
Switching Driver Alert On and Off -
Vehicles With: 12.3 Inch Screen .........323
Switching Driver Alert On and Off -
Vehicles With: 15 Inch Screen .............323
Driver Alert – Troubleshooting ...............323
Speed Sign Recognition
What Is Speed Sign Recognition ..........324
How Does Speed Sign Recognition Work
........................................................................324
Speed Sign Recognition Precautions
........................................................................324
Speed Sign Recognition Limitations
........................................................................324
Speed Sign Recognition Indicators ......324
Setting the Speed Sign Recognition
Speed Warning - Vehicles With: 12.3
Inch Screen ...............................................325
Setting the Speed Sign Recognition
Speed Warning - Vehicles With: 15 Inch
Screen .........................................................325
Setting the Speed Sign Recognition
Speed Tolerance - Vehicles With: 12.3
Inch Screen ...............................................325
Setting the Speed Sign Recognition
Speed Tolerance - Vehicles With: 15
Inch Screen ...............................................325
Speed Sign Recognition –
Troubleshooting ......................................326
Load Carrying
Load Carrying Precautions ......................328
Using a Slide-In Camper ..........................329
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Locating the Safety Compliance
Certification Labels ...............................329
What Is the Gross Axle Weight Rating
........................................................................329
What Is the Gross Vehicle Weight Rating
........................................................................329
What Is the Gross Combined Weight
Rating ..........................................................329
Calculating Payload ....................................331
Calculating the Load Limit .......................331
Luggage Compartment
Luggage Compartment Precautions
........................................................................334
Opening the Frunk ......................................334
Closing the Frunk ........................................336
Installing and Removing the Luggage
Compartment Cover .............................338
Adjusting the Luggage Compartment
Load Floor .................................................340
Luggage Compartment Anchor Points
.......................................................................340
Luggage Compartment –
Troubleshooting .....................................340
Pickup Bed
Pickup Bed Precautions ...........................343
Pickup Bed Anchor Points .......................343
Tailgate Anchor Points .............................345
Pickup Bed Ramps .....................................345
Connecting a Trailer
Connecting a Trailer Precautions .........348
Hitches ...........................................................348
Connecting a Trailer ..................................348
Trailer Lighting Check ...............................350
Connecting a Trailer – Troubleshooting
.........................................................................351
Towing a Trailer
Towing a Trailer Precautions ..................352
Trailer Brake Precautions .........................352
Towing a Trailer Limitations ....................353
Loading Your Trailer ...................................353
Trailer Towing Hints ...................................353
Launching or Retrieving a Boat or
Personal Watercraft ..............................354
Towing Weights and Dimensions .........354
Towing a Trailer – Troubleshooting ......356
Integrated Trailer Brake
Controller
What Is the Integrated Trailer Brake
Controller ..................................................358
Integrated Trailer Brake Controller
Precautions ..............................................358
Using the Integrated Trailer Brake
Controller ..................................................358
Adjusting the Integrated Trailer Brake
Controller Mode .....................................360
Integrated Trailer Brake Controller –
Troubleshooting .....................................360
Trailer Sway Control
How Does Trailer Sway Control Work
........................................................................362
Trailer Sway Control Precautions .........362
Switching Trailer Sway Control On and
Off - Vehicles With: 12.3 Inch Screen
........................................................................362
Switching Trailer Sway Control On and
Off - Vehicles With: 15 Inch Screen
........................................................................362
Trailer Reversing Aid -
Vehicles With: Pro Trailer Backup Assist
What Is the Trailer Reversing Aid ..........363
How Does the Trailer Reversing Aid Work
........................................................................363
Trailer Reversing Aid Precautions .........363
Setting Up the Trailer Reversing Aid for
a Conventional Trailer ...........................363
Switching the Trailer Reversing Aid On
and Off .......................................................366
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Using the Trailer Reversing Aid Controller
.......................................................................366
Using the Trailer Reverse Guidance
Views ...........................................................367
Trailer Reversing Aid - Troubleshooting
.......................................................................369
Trailer Reversing Aid -
Vehicles With: Trailer Reverse Guidance (TRG)
What Is the Trailer Reversing Aid ...........371
How Does the Trailer Reversing Aid Work
.........................................................................371
Trailer Reversing Aid Precautions ..........371
Setting Up the Trailer Reversing Aid for
a Conventional Trailer ............................371
Switching the Trailer Reversing Aid On
and Off ........................................................373
Using the Trailer Reverse Guidance
Views ...........................................................373
Trailer Reversing Aid - Troubleshooting
........................................................................375
Trailer Hitching Assistance
What Is Trailer Hitching Assistance ......377
How Does Trailer Hitching Assistance
Work .............................................................377
Trailer Hitching Assistance Precautions
.........................................................................377
Trailer Hitching Assistance Limitations
.........................................................................377
Switching Trailer Hitching Assistance On
and Off ........................................................378
Using Trailer Hitching Assistance .........378
Trailer Hitching Assistance Indicators
........................................................................379
Smart Hitch
What Is Smart Hitch .................................380
How Does Smart Hitch Work ................380
Smart Hitch Limitations ..........................380
Using Smart Hitch - Vehicles With: 12.3
Inch Screen ..............................................380
Using Smart Hitch - Vehicles With: 15
Inch Screen ................................................381
On-Board Scale
What Is On-Board Scale ..........................383
How Does On-Board Scale Work .........383
On-Board Scale Limitations ...................383
Using On-Board Scale - Vehicles With:
12.3 Inch Screen ......................................383
Using On-Board Scale - Vehicles With:
15 Inch Screen ..........................................384
Trailer Backup Assistance
What is Trailer Backup Assistance ......386
How Does Trailer Backup Assistance
Work ............................................................386
Trailer Backup Assistance Precautions
.......................................................................386
Setting Up the Trailer Backup Assistance
for a Conventional Trailer ....................386
Switching Trailer Backup Assistance On
and Off .......................................................390
Using the Trailer Backup Assistance
Controller ....................................................391
Using the Trailer Backup Assistance
Views ............................................................391
Trailer Backup Assistance –
Troubleshooting .....................................394
Trailer Reverse Guidance
What Is Trailer Reverse Guidance .........401
How Does Trailer Reverse Guidance
Work .............................................................401
Trailer Reverse Guidance Precautions
........................................................................401
Setting Up Trailer Reverse Guidance for
a Conventional Trailer ...........................401
Switching Trailer Reverse Guidance On
and Off .......................................................404
Using Trailer Reverse Guidance Views
.......................................................................405
Trailer Reverse Guidance –
Troubleshooting ......................................407
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Driving Hints
Off-Road Driving ..........................................413
Cold Weather Precautions .......................415
Driving on Snow and Ice ...........................415
Breaking-In .....................................................415
Electric Vehicle .............................................416
Floor Mats .......................................................417
Crash and Breakdown
Information
Roadside Assistance ..................................418
High Voltage Battery Vehicle Precautions
.........................................................................419
Switching the Hazard Flashers On and
Off ................................................................420
Jump Starting the Vehicle .......................420
Post-Crash Alert System ..........................421
Post Impact Braking ..................................422
Automatic Crash Shutoff .........................422
Recovery Towing .........................................422
Transporting the Vehicle ..........................423
Towing Your Vehicle
Recreationally Towing Your Vehicle
........................................................................425
Emergency Towing - Vehicles With: 12.3
Inch Screen ...............................................425
Emergency Towing - Vehicles With: 15
Inch Screen ...............................................425
Towing Your Vehicle – Troubleshooting
........................................................................426
Fuses
Fuse Precautions .........................................427
Under Hood Fuse Box ...............................427
Body Control Module Fuse Box .............432
Identifying Fuse Types ..............................435
Fuses – Troubleshooting .........................435
Maintenance
Maintenance Precautions .......................436
Opening and Closing the Hood .............436
Under Hood Overview ..............................436
Checking the Coolant ................................437
12V Battery ....................................................439
12V Battery – Troubleshooting ..............439
Adjusting the Headlamps .......................440
Exterior Bulbs ................................................441
Interior Bulbs .................................................441
Vehicle Care
Cleaning Products ......................................442
Cleaning the Exterior .................................442
Cleaning the Interior ..................................444
Repairing Minor Paint Damage .............447
Waxing Your Vehicle ..................................447
Storing Your Vehicle
Preparing Your Vehicle for Storage ......448
Removing Your Vehicle From Storage
.......................................................................449
Wheel and Tire Information
Locating the Tire label .............................450
Department of Transportation Uniform
Tire Quality Grades ...............................450
Information on the Tire Sidewall ...........451
Glossary of Tire Terminology .................456
Tire Replacement Requirements ..........457
Using Snow Chains ....................................459
Tire Care
Checking the Tire Pressures ....................461
Inflating the Tires ........................................461
Inspecting the Tire for Wear ...................462
Inspecting the Tire for Damage ............462
Inspecting the Wheel Valve Stems ......463
Tire Rotation .................................................463
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Tire Pressure Monitoring
System
What Is the Tire Pressure Monitoring
System .......................................................465
Tire Pressure Monitoring System
Overview ...................................................465
Tire Pressure Monitoring System
Precautions ..............................................466
Tire Pressure Monitoring System
Limitations ...............................................466
Viewing the Tire Pressures ......................467
Resetting Tire Pressure Monitoring
System ........................................................467
Tire Pressure Monitoring System –
Troubleshooting ......................................470
Changing a Road Wheel
Changing a Flat Tire ...................................472
Wheel Nuts ...................................................479
Capacities and Specifications
Motorcraft Parts .........................................480
Cooling System Capacity and
Specification ...........................................480
Air Conditioning System Capacity and
Specification .............................................481
Washer Fluid Specification .....................482
Brake Fluid Specification .........................482
Vehicle Identification
Vehicle Identification Number ..............484
Connected Vehicle
What Is a Connected Vehicle .................485
Connected Vehicle Requirements .......485
Connected Vehicle Limitations .............485
Connecting the Vehicle to a Mobile
Network .....................................................485
Connecting the Vehicle to a Wi-Fi
Network - Vehicles With: 12.3 Inch
Screen ........................................................486
Connecting the Vehicle to a Wi-Fi
Network - Vehicles With: 15 Inch
Screen ........................................................486
Connected Vehicle – Troubleshooting
.......................................................................486
Vehicle Wi-Fi Hotspot -
Vehicles With: 12.3 Inch Screen
Creating a Vehicle Wi-Fi Hotspot ........488
Changing the Vehicle Wi-Fi Hotspot
Name or Password ................................488
Vehicle Wi-Fi Hotspot – Troubleshooting
.......................................................................489
Vehicle Wi-Fi Hotspot -
Vehicles With: 15 Inch Screen
Creating a Vehicle Wi-Fi Hotspot ........490
Changing the Vehicle Wi-Fi Hotspot
Name or Password ................................490
Vehicle Wi-Fi Hotspot – Troubleshooting
.........................................................................491
Audio System - Vehicles With:
12.3 Inch Screen
Audio System Precautions .....................492
Identifying the Audio Unit .......................492
Switching the Audio Unit On and Off
........................................................................492
Selecting the Audio Source ....................492
Playing or Pausing the Audio Source
........................................................................492
Adjusting the Volume ...............................493
Switching Shuffle Mode On and Off
........................................................................493
Switching Repeat Mode On and Off
........................................................................493
Setting a Memory Preset .........................493
Muting the Audio ........................................493
Adjusting the Sound Settings ................493
Setting the Clock and Date ....................494
AM/FM Radio ..............................................494
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Switching the Display On and Off .......495
Digital Radio .................................................495
Satellite Radio .............................................496
Audio System – Troubleshooting ........499
Audio System - Vehicles With:
15 Inch Screen
Audio System Precautions .....................503
Switching the Audio Unit On and Off
........................................................................503
Selecting the Audio Source ....................503
Playing or Pausing the Audio Source
........................................................................503
Adjusting the Volume ...............................503
Switching Shuffle Mode On and Off
........................................................................503
Switching Repeat Mode On and Off
........................................................................503
Setting a Memory Preset .........................503
Muting the Audio ........................................504
Adjusting the Sound Settings ...............504
Setting the Clock and Date ....................504
AM/FM Radio ...............................................505
Digital Radio .................................................505
Satellite Radio .............................................506
Audio System – Troubleshooting ........509
Center Display Overview -
Vehicles With: 12.3 Inch Screen
Center Display Precautions .....................513
Center Display Limitations .......................513
Status Bar .......................................................513
Feature Bar ....................................................514
Information On Demand Screen ...........515
Rebooting the Center Display .................515
Center Display Overview -
Vehicles With: 15 Inch Screen
Center Display Precautions .....................516
Center Display Limitations .......................516
Status Bar ......................................................516
Accessing Feature Drawers ......................517
Rebooting the Center Display .................517
Voice Interaction - Vehicles
With: 15 Inch Screen
What is Voice Interaction .........................518
Setting the Wake Word .............................518
Beginning a Voice Interaction .................518
Voice Interaction Examples .....................518
Voice Interaction - Vehicles
With: 12.3 Inch Screen
What is Voice Interaction ..........................521
Setting the Wake Word .............................521
Beginning a Voice Interaction .................521
Voice Interaction Examples .....................521
Alexa Built-In
What is Alexa Built-In ...............................524
Alexa Built-In Requirements ..................524
Signing Into Your Account - Vehicles
With: 12.3 Inch Screen ...........................524
Signing Into Your Account - Vehicles
With: 15 Inch Screen ..............................524
Using Alexa Built-In ...................................524
Alexa Built-In Settings - Vehicles With:
12.3 Inch Screen .......................................525
Alexa Built-In Settings - Vehicles With:
15 Inch Screen ..........................................525
Phone - Vehicles With: 12.3
Inch Screen
Phone Precautions .....................................527
Connecting Your Phone ............................527
Phone Menu ..................................................527
Making and Receiving a Phone Call .....529
Sending and Receiving a Text Message
........................................................................530
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Switching Text Message Notification On
and Off ........................................................531
Phone - Vehicles With: 15 Inch
Screen
Phone Precautions .....................................532
Connecting Your Phone ............................532
Phone Menu ..................................................532
Making and Receiving a Phone Call .....533
Sending and Receiving a Text Message
........................................................................534
Switching Text Message Notification On
and Off .......................................................535
Bluetooth® - Vehicles With:
12.3 Inch Screen
Connecting a Bluetooth® Device .........536
Playing Media Using Bluetooth® .........536
Bluetooth® - Vehicles With: 15
Inch Screen
Connecting a Bluetooth® Device .........537
Playing Media Using Bluetooth® ..........537
Apps - Vehicles With: 12.3 Inch
Screen
App Precautions .........................................538
App Requirements .....................................538
Accessing Apps ...........................................538
Enabling Apps on an iOS Device ..........538
Enabling Apps on an Android Device
........................................................................538
Switching Apple CarPlay On and Off
........................................................................539
Switching Android Auto On and Off ....539
Apps - Vehicles With: 15 Inch
Screen
App Precautions .........................................540
App Requirements .....................................540
Accessing Apps ...........................................540
Enabling Apps on an iOS Device ..........540
Enabling Apps on an Android Device
.......................................................................540
Switching Apple CarPlay On and Off
.........................................................................541
Switching Android Auto On and Off .....541
Personal Profiles
How Do Personal Profiles Work ............542
Enabling or Disabling Personal Profiles
........................................................................542
Creating a Personal Profile .....................543
Linking or Unlinking a Personal Profile to
a Remote Control ...................................543
Linking or Unlinking a Personal Profile to
a Device .....................................................544
Personal Profile Settings .........................544
Navigation - Vehicles With:
12.3 Inch Screen
Connected Navigation ..............................545
Accessing Navigation ................................545
Navigation Map Updates .........................545
Adjusting the Map ......................................545
Live Traffic .....................................................545
Setting a Destination ................................545
Waypoints ......................................................547
Route Guidance ...........................................547
Trailer Towing Navigation ........................548
Navigation - Vehicles With: 15
Inch Screen
Connected Navigation ..............................549
Accessing Navigation ...............................549
Navigation Map Updates ........................549
Adjusting the Map ......................................549
Live Traffic .....................................................549
Setting a Destination ................................549
Waypoints ......................................................551
Route Guidance ............................................551
Trailer Towing Navigation ........................552
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Driver Identification
How Does Driver Identification Work
........................................................................553
Signing In as a Driver .................................553
Driver Identification – Troubleshooting
........................................................................553
Vehicle System Updates -
Vehicles With: 12.3 Inch Screen
Updating the Vehicle Systems Wirelessly
........................................................................554
Performing a Master Reset .....................555
Vehicle System Updates -
Vehicles With: 15 Inch Screen
Updating the Vehicle Systems Wirelessly
........................................................................556
Performing a Master Reset ......................557
Accessories
Accessories ...................................................558
Ford Protect
What Is Ford Protect .................................559
Scheduled Maintenance
General Maintenance Information .......561
Normal Scheduled Maintenance .........563
Customer Information
Rollover Warning ........................................565
The Better Business Bureau Auto Line
Program .....................................................565
The Mediation and Arbitration Program
.......................................................................566
Ordering a Canadian French Owner's
Manual .......................................................566
Reporting Safety Defects in the United
States ..........................................................567
Reporting Safety Defects in Canada
........................................................................567
Radio Frequency Certification Labels
.......................................................................568
Perchlorate ....................................................597
Replacement Parts Recommendation
........................................................................597
Mobile Communications Equipment
.......................................................................598
End User License Agreement ................599
Appendices
Electromagnetic Compatibility .............625
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Table of Contents
Page 23

If you require assistance or clarification on policies or procedures, please contact the customer relationship center.
United States
Ford Motor Company Customer Relationship Center PO Box 6248 Dearborn, MI 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 7-1-1 (where offered by your telephone service provider) www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
For assistance call 1-800-727-7000, or for more information about Ford Credit and access to an account manager, visit www.ford.com/finance.
Canada
Customer Relationship Center Ford Motor Company of Canada Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) TDD for the hearing impaired: 7-1-1 (where offered by your telephone service provider) www.ford.ca Facebook: FordServiceCA (English), FordServiceQC (Francais)
Australia
Ford Motor Company of Australia Pty Ltd. Customer Relationship Centre Private Mail Bag 5 Campbellfield, Victoria, 3061 Telephone: (13 FORD) 13 3673 E-mail: foacust1@ford.com
New Zealand
Ford Motor Company Attention: Customer Relationship Centre Private Bag 76912 Manukau City 2241 Telephone: 0800 367 369 (FORDNZ) E-mail: fnzcust@ford.com
China - Imported Vehicle
Customer Relationship Center Telephone: 400-690-1886 Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship Center Telephone: 800-810-8168 Mobile: 400-887-7766 Website: https://www.ford.com.cn/
Asia Pacific Direct Markets (APDM)
E-mail: apemcrc@ford.com
Caribbean, Central America and Israel
Ford Motor Company Ford Export Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Fax: (313) 390-0804 Telephone: (313) 594-4857 E-mail: expcac@ford.com
19
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Contacting Us

Page 24
U.S. Virgin Islands and Puerto Rico
Ford Motor Company Ford Export Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (800) 841-3673 E-mail: prcac@ford.com
Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
North Africa
E-mail: nafcrc@ford.com
South Africa
Telephone: 0860011022 Email: fordcrc2@ford.com
Sub-Saharan Africa
E-mail: ssacrc@ford.com
Puerto Rico
Ford International Business Development, Inc. P.O. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 1-800-392-3673 (FORD) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr
Middle East
Ford Middle East Customer Relationship Center P.O. Box 21740 Dubai, United Arab Emirates Telephone: 80004441066 Toll-free number for the Kingdom of Saudi Arabia: 8008443673 Mobily and Zain cell phone users in Saudi Arabia: 800850078 Kuwait: 22280384 Local telephone number for Kuwait: +965 1 898900 Fax: +971 4 3327266 E-mail: menacac@ford.com www.me.ford.com
South Korea
Customer Relationship Center Telephone: +82-02-1600-6003 E-mail: infokr1@ford.com Emergency Dispatch Service call: 080-300-3673
Philippines
Telephone: 02-88669408 Email: emailus@ford.com
Thailand
Telephone: 1383 E-mail: fordthai@ford.com
Vietnam
Telephone: 1800588888 E-mail: fordvn@ford.com
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Contacting Us
Page 25

ABOUT THIS PUBLICATION

WARNING: Driving while distracted
can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
WARNING: You risk death, fire, or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol.
Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle in order to benefit from greater safety and pleasure from driving it. Use this publication to familiarize yourself with the basics and then read the digital version, that is available in your vehicle. You can also view the comprehensive manual through the FordPass app and through the local Ford website.
Note: To download the FordPass app, visit your device's app store.
Note: To find the local Ford website, visit
https://corporate.ford.com/operations/ locations/global-links.html.
Note: Use and operate your vehicle in line with all applicable laws and regulations.
Note: Pass on all printed owners information when selling this vehicle.
Our digital resources include a comprehensive digital Owners Manual dynamically created according to the features on your vehicle by using the vehicle identification number. See
Locating the Vehicle Identification Number (page 484). The digital Owners
Manual includes visual and full text search functions so that you can quickly locate the information you are looking for. It also includes links to a number of how-to videos created to help you understand some of the advanced technologies on your vehicle.
Features and Options
This publication describes product features and options available throughout the range of available models, sometimes even before they are generally available. It could describe options that are not available on the vehicle you have purchased.
Illustrations
Some of the illustrations in this publication could show features as used in different models, so they could appear different to you on your vehicle.
Location of Components
This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.
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Introduction

Page 26
E154903
Right-hand side.A Left-hand side.B

USING THIS PUBLICATION

To quickly locate information about your vehicle, use the word search within the Owner's Manual application.
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Introduction
Page 27

SYMBOLS USED ON YOUR VEHICLE

These are some of the symbols you may see on your vehicle.
Airbag
E162384
Air conditioning system
E231157
Air conditioning system lubricant type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Blower motor
Brake fluid - non petroleum based
Brake system
E270480
Brake system
E139223
Cabin air filter
Child safety door lock or unlock
Child seat lower anchor
E141128
Child seat tether anchor
E332905
Cruise control
Do not open when hot
Electric Parking brake
Explosive gas
Fan warning
Fasten seatbelt
E231160
Flammable
Front fog lamps
Fuse compartment
Hazard flashers
Headlamp high beams
E270968
Headlamps on
Heated rear window
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Symbols Glossary

Page 28
Hill descent control
E270945
Horn control
Interior luggage compartment release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Malfunction Indicator Lamp (MIL)
Note operating instructions
Panic alarm
E139213
Parking aid
Parking lamps
Passenger airbag activated
Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
E65963
Safety alert
See Owner's Manual
E231158
See Service Manual
Side airbag
Shield the eyes
E138639
Stability control
E130458
Stability control off
E332910
Trail control
Turn Signal
Windshield defrosting system
Windshield wiping system
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E270967
Windshield wash and wipe
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WARNING: Do not connect
wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of release, but as technology rapidly changes, we recommend that you visit the local Ford website for the latest information.
Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.
Note: Error logs are reset following a service or repair.
Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.
Data recorded includes, for example:
Operating states of system components, for example battery charge level and tire pressure.
Vehicle and component status, for example wheel speed, deceleration, lateral acceleration and seatbelt status.
Events or errors in essential systems, for example headlamps and brakes.
System responses to driving situations, for example airbag deployment and stability control.
Environmental conditions, for example temperature.
Some of this data, when used in combination with other information, for example an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.
Services That We Provide
If you use our services, we collect and use data, for example account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.
For additional information about our privacy policy, refer to the local Ford website.
Services That Third Parties Provide
We recommend that you review the terms and conditions and data privacy information for any services equipped with your vehicle or to which you subscribe. We take no responsibility for services that third parties provide.
Where equipped, SiriusXM with 360L could use the modem. To disable, turn off the SiriusXM with 360L or Vehicle Connectivity setting. See Enabling and Disabling the Modem (page 485).
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SERVICE DATA

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as the high voltage battery, throttle, and steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest
you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

EVENT DATA

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicles systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The event data recorder in this vehicle is designed to record such data as:
How various systems in your vehicle were operating.
Whether or not the driver and passenger seatbelts were buckled/fastened.
How far (if at all) the driver was depressing the accelerator and/or the brake pedal.
How fast the vehicle was traveling.
Where the driver was positioning the
steering wheel.
This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
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Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (for example name, gender, age, and crash location) is recorded. However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, the system may record driver attentiveness, based on the direction of eyes and duration, and photographs of the driver seat area.
Note: No data is recorded under normal driving conditions.

SETTINGS DATA

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Enabling and
Disabling the Modem (page 485).
Comfort and Convenience Data
Data recorded includes, for example:
Seat and steering wheel position.
Climate control settings.
Radio presets.
Entertainment Data
Data recorded includes, for example:
Music, videos or album art.
Contacts and corresponding address
book entries.
Navigation destinations.

CONNECTED VEHICLE DATA

The modem has a SIM. The modem was enabled when your
vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.
Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See Connected Vehicle (page 485).
Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage.
Note: To find out if your vehicle has a modem, visit www.FordConnected.com.
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MOBILE DEVICE DATA

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See App Requirements (page 538).
The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes, for example, the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.
If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.
If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Performing a Master Reset (page 555).
System data cannot be accessed without special equipment and access to your vehicle's module.
For additional information about our privacy policy, refer to the local Ford website.
Note: To find out if your vehicle has connectivity technology, visit
www.FordConnected.com.

EMERGENCY CALL SYSTEM DATA

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the battery shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.
Note: You cannot deactivate emergency call systems that are required by law.
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STEERING WHEEL

A B
F E CD
E359276
See Switching Cruise Control On and Off (page 271). See Switching Adaptive Cruise Control On and Off (page 275).
A
See Using the Instrument Cluster Display Controls (page 142).B See Selecting a Radio Station (page 494). See Selecting a Radio Station
(page 505).
C
See Making and Receiving a Phone Call (page 529). See Making and Receiving a Phone Call (page 533).
D
See What is Voice Interaction (page 518). See What is Voice Interaction (page 521).
E
See Adjusting the Volume (page 493). See Adjusting the Volume (page
503).
F
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INSTRUMENT PANEL - VEHICLES WITH: 12.3 INCH SCREEN

E359111
A
B
C
D
GH F E
See Switching the 360 Degree Camera On and Off (page 265).A See Switching the Hazard Flashers On and Off (page 420).B See Switching Traction Control On and Off (page 249).C See Feature Bar (page 514).D See Opening the Glove Compartment (page 192).E See Identifying the Climate Control Unit (page 150).F See Switching the Audio Unit On and Off (page 492).G See Using the Integrated Trailer Brake Controller (page 358).H
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INSTRUMENT PANEL - VEHICLES WITH: 15 INCH SCREEN

B
A
DE CFG
E359110
See Status Bar (page 516).A See Opening the Glove Compartment (page 192).B See Locating the Power Outlets (page 183).C See Switching Traction Control On and Off (page 249).D See What is the Rear Parking Aid (page 255).E See Switching the Hazard Flashers On and Off (page 420).F See Using the Integrated Trailer Brake Controller (page 358).G
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VEHICLE INTERIOR

CD
A B
E359109
See Shifting Your Vehicle Into Gear (page 228).A See Using the Center Console Work Surface (page 190).B See Folding the Seats (page 171).C See Sitting in the Correct Position (page 162).D
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FRONT EXTERIOR

A
BCE
D
E359108
See Opening the Frunk from Inside Your Vehicle (page 334).A See Folding the Exterior Mirrors (page 132). See Folding the Exterior Mirrors
(page 132).
B
See Locating the Charge Port (page 207).C See Exterior Lighting Control (page 114).D See Accessing the Front Towing Point (page 422).E
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REAR EXTERIOR

A B
D C
E
E359107
See Locating the Outlets (page 184).A See Removing and Installing the Tailgate (page 92). See Removing and
Installing the Tailgate (page 96).
B
See Locating the Rear Parking Aid Sensors (page 255).C See Connecting a Trailer (page 348).D See Opening the Tailgate From Outside Your Vehicle (page 92). See
Opening the Tailgate From Inside Your Vehicle (page 95).
E
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CHILD SAFETY PRECAUTIONS

WARNING: Always make sure your
child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.
WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.
WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.
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WARNING: Do not allow a
passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: Do not use pillows, books or towels to boost your child's height. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure child restraints or booster seats when they are not in use. They could become projectiles in a sudden stop or crash. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.
When installing a child restraint with seatbelts:
Place the vehicle seat in the upright position before you install the child restraint.
Use the correct seatbelt buckle for that seating position.
Insert the belt tongue into the buckle. Make sure the tongue is securely fastened in the buckle.
Keep the buckle release button pointing up and away from the child restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.
Put the seatbelt in the automatic locking mode.

CHILD RESTRAINT ANCHOR POINTS

WHAT ARE THE CHILD RESTRAINT ANCHOR POINTS
Anchor points allow you to quickly and safely install a child restraint.
LOCATING THE CHILD RESTRAINT LOWER ANCHOR POINTS
Crew Cab
E308373
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E312604
The lower child restraint anchors are at the rear section of the rear seat between the cushion and seat backrest.
LOCATING THE CHILD RESTRAINT TOP TETHER ANCHOR POINTS
Crew Cab
E308390

CHILD RESTRAINTS

CHILD RESTRAINT POSITION INFORMATION
Install the child restraint tightly against the vehicle seat. It may be necessary to lift or remove the head restraint.
Rear Facing Child Restraints
Seatbelt Only
LATCH (Lower Anchors
Only)
Combined Weight of Child
and Child Restraint
XXUp to 65 lb (29 kg)
XOver 65 lb (29 kg)
Forward Facing Child Restraints
Seatbelt and LATCH (Lower Anchors and
Top Tether Anchor)
Seatbelt and Top
Tether Anchor
LATCH (Lower
Anchors and Top
Tether Anchor)
Combined Weight of
Child and Child
Restraint
XXXUp to 65 lb (29 kg)
XXOver 65 lb (29 kg)
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CHILD RESTRAINTS RECOMMENDATION
Recommended Restraint TypeChild Size, Height, Weight, or Age
Use a child restraint (sometimes
called an infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generally
age four or younger).
Use a belt-positioning booster
seat.
Children who have outgrown or no longer properly
fit in a child restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age
four and less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb (45 kg) if
recommended by your child restraint manufacturer).
Use a vehicle seatbelt having the lap belt snug and low across the
hips, shoulder belt centered across
the shoulder and chest, and seat
backrest upright.
Children who have outgrown or no longer properly
fit in a belt-positioning booster seat (generally chil-
dren who are at least 57 in (1.45 m) tall or greater
than 80 lb (36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
You are required by law to properly use child restraints for infants and toddlers in the United States, Canada and Mexico.
Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.
When possible, properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position.
When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

INSTALLING CHILD RESTRAINTS

USING SEATBELTS
WARNING: Depending on where
you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.
Perform the following steps when installing a child restraint with seatbelts.
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1. Position the child restraint in a seat with a seatbelt.
E142529
2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.
E142530
3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Make sure you did not twist the belt webbing.
E142531
4. Insert the belt tongue into the proper buckle for that seating position until the latch engages. Make sure the tongue is latched securely by pulling on it.
E142875
5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the seatbelt out.
Note: The automatic locking mode is available on the front passenger and rear seats. This vehicle does not require the use of a locking clip.
6. Allow the belt to retract to remove slack. The seatbelt clicks as it retracts to indicate it is in the automatic locking mode.
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7. Pull the seatbelt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle helps to remove remaining slack from the belt.
9. If the child restraint has a tether strap, attach it.
E142534
10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place.
To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement.
We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.
USING LOWER ANCHORS AND TETHERS FOR CHILDREN
WARNING: Do not attach two child
safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.
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WARNING: Depending on where
you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
The Lower Anchors and Tethers for Children (LATCH) system has three vehicle anchor points:
Two lower anchors where the vehicle seat backrest and seat cushion meet, called the seat bight.
One top tether anchor behind that seating position.
LATCH compatible child restraints have two rigid or webbing mounted attachments. These attachments connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint.
However, you can still use the seatbelt to attach the child restraint if the lower anchors are not used. For forward-facing child restraints, you must also attach the top tether strap to the proper top tether anchor if a top tether strap has been provided with your child restraint.
Follow the instructions later in this chapter on attaching child restraints with tether straps.
INSTALLING A CHILD RESTRAINT IN A CENTER SEAT
WARNING: The standardized
spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.
The lower anchors at the center of the second row rear seat are spaced 25.7 in (652 mm) apart. The standardized spacing for LATCH lower anchors is 11 in (280 mm) center to center.
You cannot install a child restraint with rigid LATCH attachments at the center seating position. You can only use LATCH compatible child restraints with attachments on belt webbing at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if another child restraint is attached to that anchor.
Each time you use the child restraint, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to the vehicle. The seat should move less than 1 in (2.5 cm).
If you did not properly anchor the child restraint, the risk of a child being injured in a crash greatly increases.
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COMBINING THE SEATBELT AND LOWER ANCHORS FOR ATTACHING CHILD RESTRAINTS
When used in combination, you may attach either the seatbelt or the LATCH lower anchors first, provided a proper installation is achieved. Attach the tether strap afterward, if it is included with the child restraint.
USING TETHER STRAPS
Many forward-facing child restraints include a tether strap which extends from the back of the child restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older child restraints.
Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your child restraint does not reach the appropriate top tether anchor in the vehicle.
Attach the tether strap only to the appropriate tether anchor. The tether strap may not work properly if attached somewhere other than the correct tether anchor.
If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off the vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching the vehicle seat gives the best protection in a severe crash.
Once you have installed the child restraint using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.
ATTACHING THE REAR SEAT TETHER STRAP
Crew Cab
E309318
There are three loops of webbing above the back of the rear seat. Use these loops as routing loops and anchor loops for up to three child restraint tether straps.
For example, you can use the center loop as a routing loop for a child restraint in the center rear seat and as an anchoring loop for child restraints installed in the outermost rear seats.
Many tether straps cannot be tightened if the tether strap is hooked to the loop directly behind the child restraint.
To provide a tight tether strap:
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1. Route the vehicle tether loop between the head restraint posts, then route the child restraint tether strap through the loop, forward of the head restraint.
2. Hook the strap to the vehicle tether anchor loop in the adjacent seating position. If using the driver side, pass the strap behind the shoulder belt for the center seat. Put the tether strap through the routing loop. The head restraint support post holds the child restraint tightly, but the head restraint post is not strong enough to hold the child restraint during a crash.
3. Tighten the tether strap according to the child restraint manufacturer's instructions.
If you did not properly anchor the child restraint, the risk of a child being injured in a crash greatly increases.
If your child restraint system has a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

BOOSTER SEATS

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child restraint and meet the following criteria.
Generally children who are less than 57 in (1.45 m) tall.
Are greater than age four (4) and less than age twelve (12).
Are between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg).
Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).
Booster seats should be used until you can answer yes to all of these questions when seated without a booster seat:
E142595
Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?
Can the child sit without slouching?
Does the lap belt rest low across the
hips?
Is the shoulder belt centered on the shoulder and chest?
Can the child stay seated like this for the whole trip?
Always use booster seats in conjunction with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
Backless booster seats
If your backless booster seat has a removable shield, remove the shield.
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If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child's head, as measured at the tops of the ears, above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high-back booster seat.
E70710
High-back booster seats If, with a backless booster seat, you cannot
find a seating position that adequately supports your child's head, a high-back booster seat would be a better choice.
Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
The following drawings compare the ideal fit to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips.
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If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not use any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions.

CHILD SAFETY LOCKS

WARNING: You cannot open the
rear doors from inside if you have put the child safety locks on.
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A child safety lock is on the rear edge of each rear door and must be set separately for each door.
Left-Hand Side
Turn it clockwise to switch the child lock on and counterclockwise to switch it off.
Right-Hand Side
Turn it counterclockwise to switch the child lock on and clockwise to switch it off.
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SEATBELT PRECAUTIONS

WARNING: Always drive and ride
with your seatback upright and the lap belt snug and low across the hips.
WARNING: Children must always
be properly restrained.
WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seatbelt.
WARNING: Each seating position in your vehicle has a specific seatbelt assembly made up of one buckle and one tongue designed to be used as a pair. Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. Never use a single seatbelt for more than one person.
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Seatbelts and seats may be hot in a vehicle that is in the sunshine. The hot seatbelts or seats may burn a small child. Check seat covers and buckles before you place a child anywhere near them.
WARNING: If your vehicle is involved in a crash, have the seatbelts and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
All seating positions in this vehicle have seatbelts. All occupants of the vehicle should properly wear their seatbelts, even when an airbag supplemental restraint system is provided.
The seatbelt system consists of:
Lap and shoulder seatbelts.
A shoulder seatbelt with automatic
locking mode, except driver seatbelt.
Height adjusters at the front outermost seating positions.
Seatbelt pretensioners at the front outermost and rear outermost seating positions.
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A seatbelt warning light and chime.
Crash sensors and monitoring system with readiness indicator.
The seatbelt pretensioners are designed to tighten the seatbelts when activated. In frontal and near-frontal crashes, the seatbelt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags. In side crashes and rollovers, the pretensioners will be activated when the Safety Canopy is activated.

FASTENING AND UNFASTENING THE SEATBELTS

This applies to all seating positions.
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1. Insert the seatbelt tongue into the buckle until you hear a snap and feel it latch.
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2. Press the button to release the seatbelt.
Fastening the Cinch Tongue
WARNING: Always drive and ride
with your seatback upright and the lap belt snug and low across the hips.
1. Pull the seatbelt from the retractor so the shoulder belt portion of the seatbelt crosses your shoulder and chest.
2. Make sure the belt is not twisted. If the belt is twisted, remove the twist.
3. Insert the belt tongue into the proper buckle for your seating position until you hear a snap and feel it latch.
4. Pull on the tongue to make sure it is securely fastened to the buckle.
While you are fastened in the seatbelt, the seatbelt with a cinch tongue adjusts to your movement. However, if you brake hard, turn hard, or if your vehicle receives an impact of 5 mph (8 km/h) or more, the seatbelt locks to help reduce your forward movement.
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SENSITIVE LOCKING MODE

WHAT IS SENSITIVE LOCKING MODE
Sensitive locking mode is a seatbelt retractor feature that allows shoulder belt length adjustment according to your movements and locking in response to vehicle movement.
HOW DOES SENSITIVE LOCKING MODE WORK
If the driver suddenly brakes, turns a corner sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or more, the seatbelts lock to help reduce forward movement of the driver and passengers.
In addition, the seatbelt retractor locks if you pull the seatbelt webbing out too quickly. If the retractor locks, slowly lower the height adjuster to allow the seatbelt to retract.
If the retractor does not unlock, pull the seatbelt out slowly then feed a small length of webbing back toward the stowed position.
For rear seatbelts, recline the rear seat backrest or push the seat backrest cushion away from the seatbelt. Feed a small length of webbing back toward the stowed position.

AUTOMATIC LOCKING MODE

WHAT IS AUTOMATIC LOCKING MODE
This feature keeps the seatbelts pre-locked. The belt still retracts to remove any slack in the shoulder belt.
WHEN TO USE AUTOMATIC LOCKING MODE
Use this mode any time you install a child restraint in any seating position. Properly restrain children 12 years old and under in the rear seat whenever possible. See Child
Safety (page 36). Note: Automatic locking mode is not
available on the driver seatbelt.
ENGAGING AUTOMATIC LOCKING MODE
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1. Fasten the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire belt out.
3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.
DISENGAGING AUTOMATIC LOCKING MODE
Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive locking mode.
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ADJUSTING THE SEATBELTS DURING PREGNANCY

WARNING: Always ride and drive
with your seatback upright and properly fasten your seatbelt. Fit the lap portion of the seatbelt snugly and low across the hips. Position the shoulder portion of the seatbelt across your chest. Pregnant women must follow this practice. See the following figure.
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Pregnant women should always wear their seatbelt. Position the lap belt portion of a combination lap and shoulder belt low across the hips below the belly and worn as tight as comfort allows. Position the shoulder belt to cross the middle of the shoulder and the center of the chest.

ADJUSTING THE SEATBELT HEIGHT

WARNING: Position the seatbelt
height adjuster so that the seatbelt rests across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and increase the risk of injury in a crash.
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1. Pull the button and slide the height adjuster up or down.
2. Release the button and pull down on the height adjuster to make sure it is locked in place.

ADJUSTING THE SEATBELT LENGTH

E162708
1. Pull some seatbelt webbing out of the shoulder belt retractor.
2. While holding the webbing below the tongue, grasp the metal tip of the tongue so that it is parallel to the webbing and slide the tongue up.
3. Provide enough lap belt length so that the tongue can reach the buckle.
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SEATBELT REMINDER

HOW DOES THE SEATBELT REMINDER WORK
This feature supplements the seatbelt warning function by providing additional reminders that intermittently sound a tone and illuminate the seatbelt warning lamp when you are in the driver seat or you have a front seat passenger and a seatbelt is unbuckled.
The system uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning. To avoid the system switching on the Belt-Minder feature for objects you place on the front passenger seat, only the front seat passengers receive warnings as determined by the front passenger sensing system.
If the Belt-Minder warnings expire (warnings for about five minutes) for one passenger (driver or front passenger), the other passenger can still cause the Belt-Minder feature to switch on.
ThenIf
The Belt-Minder feature will not activate.You and the front seat passenger buckle your seatbelts before you switch the igni­tion on or less than 1–2 minutes elapse after you switch the ignition on...
The Belt-Minder feature activates, the
seatbelt warning lamp illuminates and an
indicator tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your seatbelts.
You or the front seat passenger do not buckle your seatbelts before your vehicle reaches at least 6.0 mph (9.7 km/h) and 1–2 minutes elapse after you switch the ignition on...
The Belt-Minder feature activates, the
seatbelt warning lamp illuminates and an
indicator tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your seatbelts.
The seatbelt for the driver or front passenger is unbuckled for about 1 minute while the vehicle is traveling at least
6.0 mph (9.7 km/h) and more than 1–2 minutes elapse after you switch the ignition on...
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SEATBELT REMINDER INDICATORS
A warning lamp illuminates if the ignition is on, a front seat is occupied and the seatbelt has not been fastened.
The warning lamp illuminates until you fasten your seatbelt.
SEATBELT REMINDER AUDIBLE WARNINGS
A warning tone sounds and the warning lamp illuminates if you are not wearing your seatbelt when your vehicle exceeds a relatively low speed.
The warning tone sounds for a short period of time or until you fasten your seatbelt.
SWITCHING THE SEATBELT REMINDER ON AND OFF
WARNING: While the system
allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use the vehicle.
Note: The driver and front passenger warnings switch off independently. When you perform this procedure for one seating position, do not buckle the other position as this cancels the process.
Note: If you are using MyKey, you cannot disable the seatbelt reminder. Also, if the seatbelt reminder has been previously disabled, it will be re-enabled during the use of MyKey. See MyKey™ (page 76).
Read Steps 1 - 4 before proceeding with the programming procedure.
Make sure that:
The parking brake is set.
The transmission is in park (P).
The ignition is off.
The driver and front passenger
seatbelts are unfastened.
1. Switch the ignition on. Do not start the engine.
2. Wait about one minute until the seatbelt warning light switches off. After Step 2, wait an additional five seconds before proceeding with Step
3. Once you start Step 3, you must complete the procedure within 30 seconds.
3. For the seating position you are switching off, buckle then unbuckle the seatbelt three times at a moderate speed, ending in the unbuckled state. After Step 3, the seatbelt warning light switches on.
4. When the seatbelt warning light is on, buckle then unbuckle the seatbelt. After Step 4, the seatbelt warning light flashes for confirmation.
This switches the feature off for that seating position if it is currently on.
This switches the feature on for that seating position if it is currently off.

CHECKING THE SEATBELTS

Check the seatbelts and child restraints periodically to make sure they work properly and are not damaged. Make sure there are no nicks, tears or cuts. Replace if necessary.
Check the following seatbelt assemblies after a crash.
Retractors.
Buckles.
Front seatbelt buckle assemblies.
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Shoulder belt height adjusters.
Shoulder belt guide on seat backrest.
Child restraint LATCH and tether
anchors.
Attaching hardware. Read the child restraint manufacturer's
instructions for additional inspection and maintenance information specific to the child restraint.
We recommend that all seatbelt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Seatbelt assemblies not in use during a crash should also be checked and replaced if either damage or improper operation is noted.
Properly care for seatbelts. See Cleaning
Seatbelts (page 446).

SEATBELT EXTENSIONS

WARNING: Persons who fit into
the vehicle's seatbelt should not use an extension. Unnecessary use could result in serious personal injury in the event of a crash.
WARNING: Only use extensions provided free of charge by our dealers. The dealer will provide an extension designed specifically for this vehicle, model year and seating position. The use of an extension intended for another vehicle, model year or seating position may not offer you the full protection of your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt extensions to install child restraints.
WARNING: Do not use extensions to change the way the seatbelt fits across the torso, over the lap or to make the seatbelt buckle easier to reach.
If, because of body size or driving position, it is not possible to properly fasten the seatbelt over your lap and shoulder, an extension that is compatible with the seatbelts is available free of charge from our dealers. Only use our seatbelt extensions made by the original equipment seatbelt manufacturer with our seatbelts. Ask your authorized dealer if your extension is compatible with your vehicle restraint system.
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WHAT IS THE PERSONAL SAFETY SYSTEM

An advanced safety system that protects occupants in frontal crashes.

HOW DOES THE PERSONAL SAFETY SYSTEM WORK

This system provides an improved level of frontal crash protection to front seat occupants and is designed to reduce the risk of airbag-related injuries. The system analyzes occupant conditions and crash severity before activating the appropriate safety devices. During a crash, the restraints control module may deploy the seatbelt pretensioners, and one or both stages of the dual-stage airbags based on crash severity and occupant conditions.

PERSONAL SAFETY SYSTEM COMPONENTS

Driver and passenger dual-stage airbag supplemental restraints.
Front seat outermost seatbelts with pretensioners, energy management retractors and seatbelt usage sensors.
Front passenger sensing system.
Passenger airbag off and on indicators.
Front crash severity sensors.
Restraints control module with impact
and safing sensors.
Restraint system warning light and tone.
The electrical wiring for the airbags, crash sensors, seatbelt pretensioners, front seatbelt usage sensors, front passenger sensing system and indicator lights.
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HOW DO THE FRONT AIRBAGS WORK

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The driver and front passenger airbags deploy during significant frontal and near frontal crashes.
The driver and passenger front airbag system consists of:
Driver and passenger airbag modules.
Front passenger sensing system.
Crash sensors and monitoring system
with readiness indicator. See Crash Sensors and Airbag Indicator (page
62).
The airbags are a supplemental restraint system and are designed to work with the seatbelts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag.
Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium
compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.
Contact with a deploying airbag may cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag.
Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.

HOW DO THE SIDE AIRBAGS WORK

WARNING: Do not place objects
or mount equipment on or near the airbag cover, on the side of the front or rear seatbacks, or in areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Accessory seat covers not released by Ford Motor Company could prevent the deployment of the airbags and increase the risk of injuries in a crash.
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WARNING: Do not lean your head
on the door. The side airbag could injure you as it deploys from the side of the seatback.
The side airbags are on the outermost side of the seat backrests of the front seats. In certain sideways crashes or rollovers, the airbags will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided to occupants in side impact crashes.
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The system consists of the following:
A label or embossed side panel indicating that side airbags are fitted to your vehicle.
Side airbags inside the driver and front passenger seat backrests.
Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag Indicator (page
62).

HOW DO THE KNEE AIRBAGS WORK

Driver and passenger knee airbags are under or within the instrument panel. During a crash, the restraints control module may activate the driver and passenger knee airbags (individually or both) based on crash severity and respective occupant conditions. Under certain crash and occupant conditions, the driver and passenger knee airbags may deploy (individually or both) but the corresponding front airbag may not activate. It is important to be properly seated and restrained to reduce the risk of death or serious injury.
Make sure the knee airbags are operating properly. See Crash
Sensors and Airbag Indicator
(page 62).

HOW DOES THE SAFETY CANOPY WORK

WARNING: Do not place objects
or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner.
WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.
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The Safety Canopy deploys during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side-rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied. The Safety Canopy inflates between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events.
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The system consists of the following:
Safety Canopy curtain airbags above the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim.
A flexible headliner which opens above the side doors to allow air curtain deployment
· Crash sensors and monitoring system with a readiness indicator. See Crash Sensors
and Airbag Indicator (page 62).
Properly restrain children 12 years old and under in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.

AIRBAG PRECAUTIONS

WARNING: Airbags do not inflate
slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
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WARNING: Keep the areas in front
of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment. Failure to follow this instruction could result in personal injury or death.
WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: Several airbag system components get hot after inflation. To reduce the risk of injury, do not touch them after inflation.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.

PROPERLY ADJUSTING THE DRIVER AND FRONT PASSENGER SEATS

WARNING: National Highway
Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 in (25 cm) between an occupant's chest and the driver airbag module.
To properly position yourself away from the airbag:
Move your seat to the rear as far as you can while still reaching the pedals comfortably.
Recline the seat slightly one or two degrees from the upright position.
After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. Properly seated occupants sit upright, lean against the seat backrest, and center themselves on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash greatly increases.

CHILDREN AND AIRBAGS

WARNING: Do not place a
rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
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Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash.

FRONT PASSENGER SENSING SYSTEM

WHAT IS THE FRONT PASSENGER SENSING SYSTEM
This system detects a properly seated occupant and determines if the front passenger airbag should be enabled.
HOW DOES THE FRONT PASSENGER SENSING SYSTEM WORK
The system uses a passenger airbag status indicator which illuminates indicating that the front passenger frontal airbag is either enabled or disabled.
Note: When you first switch the ignition on, the passenger airbag status indicator off and on lamps illuminate for a short period to confirm they are functional.
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The indicator lamps are in the overhead console.
The front passenger sensing system is designed to disable the front passenger frontal airbag under these conditions:
The front passenger seat is unoccupied.
The system determines an infant is present in a child restraint.
A passenger takes their weight off of the seat for a period of time.
If there is a problem with the airbag system or the passenger sensing system.
Even with this technology, parents are strongly encouraged to always properly restrain children in the rear seat.
When the front passenger sensing system disables the front passenger frontal airbag, the passenger airbag status indicator illuminates the off lamp.
If you have installed the child restraint and the passenger airbag status indicator illuminates the on lamp, switch your vehicle off, remove the child restraint from your vehicle and reinstall the restraint following the child restraint manufacturer's instructions.
The front passenger sensing system works with sensors that are part of the front passenger seat and seatbelt. The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger frontal airbag should be enabled.
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When the front passenger sensing system enables the front passenger frontal airbag, the passenger airbag status indicator illuminates the on lamp.
If a person of adult size is sitting in the front passenger seat, but the passenger airbag status indicator off lamp is illuminated, it is possible that the person is not sitting properly in the seat. If this happens:
Switch your vehicle off and ask the person to place the seat backrest in an upright position.
Have the person sit upright in the seat, centered on the seat cushion, with the person's legs comfortably extended.
Restart your vehicle and have the person remain in this position for about two minutes. This allows the system to detect that person and enable the passenger frontal airbag.
If the indicator off lamp remains illuminated even after this, you should advise the person to ride in the rear seat.
After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit upright, leaning against the seat backrest, and centered on the seat cushion, with their feet comfortably extended on the floor.
Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash greatly increases.
If you think that the state of the passenger airbag status indicator lamp is incorrect, check for the following:
Objects lodged underneath the seat.
Objects between the seat cushion and
the center console.
Objects hanging off the seat backrest.
Objects stowed in the seat backrest
map pocket.
Objects placed on the occupant's lap.
Cargo interference with the seat
Other passengers pushing or pulling on
the seat.
Rear passenger feet and knees resting or pushing on the seat.
The listed conditions could cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system. The person in the front passenger seat could appear heavier or lighter due to the conditions listed.
Make sure the front passenger sensing system is operating properly. See Crash Sensors
and Airbag Indicator (page 62).
If the airbag readiness light is on, do the following:
Pull your vehicle over.
Switch your vehicle off.
Check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
Remove the obstruction if found.
Restart your vehicle.
Wait at least two minutes and verify
that the airbag readiness light in the instrument cluster is no longer illuminated.
If the airbag readiness light in the instrument cluster remains illuminated, there may be a problem due to the front passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle in for service immediately.
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If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact your Customer Relationship Center. See
Contacting Us (page 19).
FRONT PASSENGER SENSING SYSTEM PRECAUTIONS
WARNING: Sitting improperly, out
of position or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash. Always sit upright against your seat back, with your feet on the floor.
WARNING: Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system. This could seriously increase the risk of injury or death.
FRONT PASSENGER SENSING SYSTEM INDICATORS
Passenger AirbagPassenger Airbag Status
Indicator
Occupant
DisabledOFF: IlluminatedEmpty
ON: Not Illuminated
DisabledOFF: IlluminatedChild
ON: Not Illuminated
EnabledOFF: Not IlluminatedAdult
ON: Illuminated
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CRASH SENSORS AND AIRBAG INDICATOR

WARNING: Modifying or adding
equipment to the front of your vehicle could affect the performance of the airbag system, increasing the risk of injury. This includes the hood, bumper system, frame, front body structure, tow hooks, hood pins, push bar and snowplows.
Your vehicle has a collection of crash and occupant sensors. These sensors provide information to the restraints control module which activates the following:
Front seatbelt pretensioners.
Driver airbag.
Passenger airbag.
Knee airbag(s).
Seat mounted side airbags.
Safety Canopy.
Based on the type of crash, the restraints control module deploys the appropriate safety devices.
The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. Routine maintenance of the airbag is not required.
A difficulty with the system is indicated by one or more of the following:
The readiness light will not illuminate immediately after you switch the ignition on.
The readiness light either flashes or stays on.
You hear a series of five tones. The tone pattern repeats periodically until the problem, the light or both are repaired.
If any of these things happen, even intermittently, have the supplemental restraint system serviced immediately. Unless serviced, the system may not function properly in the event of a crash.
The fact that the seatbelt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, seatbelt usage) were not appropriate to activate these safety devices.
The front airbags activate only in frontal and near-frontal crashes. Front airbags may activate in rollovers, side impacts or rear impacts if the crash causes sufficient frontal deceleration.
The seatbelt pretensioners activate in frontal, near-frontal and side crashes, and in rollovers.
The knee airbag(s) deploy based on crash severity and occupant conditions.
The side airbags inflate in certain side impact crashes or rollover events. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation.
The Safety Canopy inflates in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.
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DISPOSING OF AIRBAGS

Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.
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WHAT IS THE PEDESTRIAN ALERT SYSTEM

Due to the quiet operation of hybrid and electric vehicles at low speeds, the system creates a subtle sound to alert pedestrians.
The system is on when your vehicle is running and not in park (P). Some sound may be audible in the passenger compartment.
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WHAT IS 911 ASSIST

911 Assist is a SYNC system feature that can call for help.
For more information, visit
www.owner.ford.com.

HOW DOES 911 ASSIST WORK

If a crash deploys an airbag, excluding knee airbags and rear inflatable seatbelts, or activates the battery shut-off, your vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or activate the battery shut-off. If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone. SYNC will then attempt to call the emergency services.
Before making the call:
SYNC provides about 10 seconds to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."
If you do not cancel the call and SYNC makes a successful call a pre-recorded message plays for the 911 operator. The occupants in your vehicle are able to talk with the operator. Be prepared to provide your name, phone number and location immediately because not all 911 systems are capable of receiving this information electronically.
During an emergency call the system transmits vehicle data to the emergency service.

EMERGENCY CALL REQUIREMENTS

WARNING: Do not wait for 911
Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.
WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.
WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash.
SYNC is powered and working properly at the time of the incident and throughout feature activation and use.
The 911 Assist feature must be set on before the incident.
You must pair and connect a Bluetooth® enabled and compatible cell phone to SYNC.
A connected Bluetooth® enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
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A connected Bluetooth® enabled phone must have adequate network coverage, battery power and signal strength.
The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.
Note: If any user sets 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is off and the phone connected to SYNC, an icon displays on the status bar.
Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.

EMERGENCY CALL LIMITATIONS

The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number. The following are limitations of this feature:
Your cellular phone or 911 Assist hardware sustains damage in a crash.
The vehicle's battery or the SYNC system has no power.
The phone(s) thrown from your vehicle are the ones paired and connected to the system.
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REMOTE CONTROL LIMITATIONS

WARNING: Changes or
modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Make sure a valid remote control is within 5 ft (1.5 m) from the front door handles and rear of vehicle.
The system may not function if:
The remote control remains stationary for about a minute.
The vehicle battery has no charge.
The remote control battery has no
charge.
There is interference causing issues with the remote control frequencies.
The remote control is too close to metal objects or electronic devices, for example keys or a cell phone.

USING THE REMOTE CONTROL

Use your remote control to access various vehicle systems.
Note: The buttons on your remote may vary depending on the vehicle region or options.
Unlock
E138629
Press the button to unlock all doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 84).
Lock
E138623
Press the button to lock all doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 84).
Frunk
E375902
Press the button twice to open the frunk. See Opening the
Frunk Using the Remote
Control (page 335).
Tailgate (If Equipped)
E191530
Press the button twice to open the tailgate. See Opening the
Tailgate Using the Remote
Control (page 95).
Panic Alarm
E138624
Press the button to sound the panic alarm. See Sounding the Panic Alarm (page 68).
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REMOVING THE KEY BLADE

E322866
Push the release button on your passive key and pull the key blade out.

SOUNDING THE PANIC ALARM

E138624
Press the button to sound the panic alarm. Press the button again, or switch the ignition on
to turn it off.
Note: The panic alarm only operates when the ignition is off.

LOCATING YOUR VEHICLE

E138623
Press the lock button twice within three seconds. The turn signal lamps flash.
Note: We recommend you use this method to locate your vehicle.

CHANGING THE REMOTE CONTROL BATTERY

WARNING: Keep batteries away
from children to prevent ingestion. Failure to follow this instruction could result in personal injury or death. If ingested, immediately seek medical attention.
WARNING: If the battery compartment does not securely close, stop using the remote control and replace it as soon as possible. In the meantime, keep the remote control away from children. Failure to follow this instruction could result in personal injury or death.
The remote control uses one coin-type 3-volt lithium battery CR2450 or equivalent.
E322866
1. Push the release button and pull the key blade out.
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E303824
2. Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover.
E218402
3. Insert a screwdriver, and carefully remove the battery.
4. Install a new battery with the + facing upward.
5. Reinstall the battery housing cover onto the transmitter and install the key blade.
E107998
Dispose of old batteries in an environmentally friendly way. Seek advice from your local
authority about recycling old batteries.
Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
Note: Replacing the battery does not erase the programmed key from your vehicle. The remote control should operate normally.

REPLACING A LOST KEY OR REMOTE CONTROL

You can purchase replacement keys or remote controls from an authorized dealer. Authorized dealers can program remote controls for your vehicle.
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E151795
Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.

PROGRAMMING THE REMOTE CONTROL

General Information
You must have two previously programmed remote controls inside your vehicle and the new unprogrammed remote controls readily accessible. Contact an authorized dealer to have the spare remote control programmed if two previously programmed remotes are not available. Make sure that your vehicle is off before beginning this procedure. Make sure that you close all the doors before beginning and that they remain closed throughout the procedure. Perform all steps within 30 seconds of starting the sequence. Stop and wait for at least one minute before starting again if you perform any steps out of sequence.
Read and understand the entire procedure before you begin.
Note: You can program a maximum of four remote controls to your vehicle.
Note: If your programmed remote controls are lost or stolen and you do not have an extra coded remote, you need to have your vehicle towed to an authorized dealer. Store an extra programmed remote away from your vehicle in a safe place to help prevent any inconvenience. Contact an authorized dealer to purchase additional spare or replacement remotes.
Steps for Programming Your Spare Remote Control
Programming Backup Location
E373474
1. Access the backup slot.
2. Place the first programmed remote in the backup slot with your foot off the brake pedal, press and release the push button ignition switch.
3. Wait five seconds and then press and release the push button ignition switch again.
4. Remove the remote control.
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5. Within 10 seconds, place a second programmed remote control in the backup slot. Press and release the push button ignition switch.
6. Wait five seconds and then press and release the push button ignition switch again. Keep the ignition on for at least three seconds, but no more than 10 seconds.
7. Remove the remote control.
8. Place the unprogrammed remote control in the backup slot and press and release the push button ignition switch.
Programming is now complete. With your foot on the brake pedal, press the push button ignition switch to verify the remote control functions operate and your vehicle starts with the new remote control.
If programming was not successful, wait 10 seconds and repeat Steps 1 through 8. If you are still unsuccessful, take your vehicle to an authorized dealer.

KEYS AND REMOTE CONTROLS – TROUBLESHOOTING

KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low Replace
Soon
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WHAT IS PHONE AS A KEY

Phone as a Key allows you to use your phone in place of a passive key.
You can use your phone for the following functions:
Remote locking and unlocking.
Passive entry and exit.
Passive start and drive the vehicle.
Remote start.
Memory function recall.

PHONE AS A KEY LIMITATIONS

Limitations can vary based on the make and model of your phone, phone location and physical obstructions.
The following items could impact Phone as a Key performance or prevent functionality in some cases:
The typical operating range for Phone as a Key is 131 ft (40 m).
Your Bluetooth® connection is not enabled, is disrupted, or out of range.
Your Phone as a Key is not active or enabled on at least one phone.
Your vehicle battery has depleted.
Your phone battery has depleted.
Interference from other devices using
radio frequencies or physical obstructions.
Your phone is too close to metal objects or other electronic devices.
Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and phone and lock all doors when leaving the vehicle.

PROGRAMMING YOUR PHONE

To program your smartphone as phone as a key:
1. Visit your device's app store to download the FordPass app.
2. Create a new account or sign-in to an existing account on the FordPass app.
3. Add the vehicle identification number to your account and follow the prompts in the FordPass app to complete the Sync Connect Authorization process.
4. After the authorization is complete, you can set up phone as a key following the prompts in the FordPass app.
5. After phone as a key is set up, you can set up the backup start passcode by following the prompts on your touchscreen.
Note: Keep your new backup start passcode with you in case of an emergency.
Resetting Phone as a Key
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press General.
4. Press Reset.
5. Press the app connect reset option.
6. Press Reset All.
7. Confirm you would like to continue with erasing all phone as a key settings, keys and backup start passcodes.
8. Press Continue.
9. Confirm you are aware you are de-authorizing all authorized users and FordPass Connect settings.
10. Press Continue.
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USING THE VALET MODE

Classic Valet Mode
Enabling Valet Mode
Make sure the remote control is in your vehicle.
1. Access the vehicle drawer on the touchscreen.
2. Press CONTROLS.
3. Press Valet Mode.
4. Enter a four digit code to lock the touchscreen.
5. Re-enter the same four digit code to complete enabling valet mode.
Disabling Valet Mode
1. Press Exit Valet Mode.
2. Enter your four digit code to disable valet mode and unlock your touchscreen.
Enhanced Valet Mode
Enabling Valet Mode
Have your backup start passcode completely set up before using valet mode. See Programming Your Phone (page
72).
Note: If your vehicle detects a remote control, the system defaults to classic valet mode.
1. Access the vehicle drawer on the touchscreen.
2. Press CONTROLS.
3. Press Valet Mode.
Note: If the system detects a valid phone as a key, the temporary passcode displays in both the touchscreen and mobile app.
Note: If the system does not detect a valid phone as a key, it prompts you to enter your backup start passcode on the touchscreen. Once validated, the temporary passcode displays on the touchscreen.
4. Provide the valet the first five digits of the passcode to enter on the keyless entry keypad to unlock your vehicle.
5. Provide the valet the eight-digit passcode to enter on the touchscreen to start and drive your vehicle.
Disabling Valet Mode
1. Press Exit Valet Mode.
Note: If the system detects an authorized phone as a key, valet mode disables.
Note: If the system does not detect a valid phone as a key, it prompts you to enter your backup start passcode. Once validated, valet mode disables.

USING THE BACKUP START PASSCODE

Make sure you have phone as a key active on at least one phone to use a previously created backup start passcode. See Programming Your Phone (page 72).
1. Press the brake pedal and the push button start. If the system does not detect a valid phone as a key or remote control, a message appears on the touchscreen and prompts you for your backup start passcode.
Note: The touchscreen times out after 30 seconds with no interaction.
Note: If the backup start passcode screen does not appear, press the brake pedal and push button start again.
2. Use the touchscreen to enter your backup start passcode.
3. After entering your passcode, press return within 30 seconds.
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4. Once the system validates the backup start passcode, a message alerts you to start your vehicle.
5. Press the brake pedal and the push button start within 20 seconds to start the vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five combined incorrect attempts of the following:
Entering a backup start passcode.
Resetting a current passcode.
Entering a valet mode passcode.
Note: The system remains locked for five minutes. After five minutes the system allows codes to be entered again.

PHONE AS A KEY – TROUBLESHOOTING

PHONE AS A KEY – FREQUENTLY ASKED QUESTIONS
How can I tell if my vehicle has Phone as a Key?
The touchscreen shows the Phone as a Key reset option if your vehicle has Phone as a Key. If you have registered your vehicle through the FordPass app, a control button appears on the home screen of the FordPass app.
What happens if I cannot unlock the vehicle with Phone as a Key?
Attempt to move your phone closer to the vehicle. Check that the FordPass app is still running and that the Phone as a Key control screen shows connected. If the phone is connected, attempt to press the remote unlock button in the FordPass app. If the phone is not connected or the remote unlock button does not work in the FordPass app, attempt to force close and restart the app.
Why do I get a No Key Detected message in the instrument cluster display when I am using Phone as a Key and my phone is in the car?
Your phones Bluetooth connection has been disrupted or is not connected. Try reconnecting your phone's Bluetooth connection. Move the phone closer to the center of the vehicle near the cup holder or center console. Verify your Phone as a Key is still active, enabled and has not been revoked.
What do I do if my phone is lost, damaged, or the battery has depleted?
Use the Backup Start Passcode that you created to protect you in the event that you lose your phone, damage it, or the battery depletes. See Using the Backup Start Passcode (page
73).
How many phones can I use for Phone as a Key?
You can program and activate up to four phones with Phone as a Key to your vehicle.
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How does a valet drive my car if I only use my Phone as a Key?
Have the valet use the temporary valet passcode that you created when using valet mode. See Using the Valet
Mode (page 73).
I uninstalled my FordPass app and reinstalled it. Why am I not able to get a new Phone as a Key?
Remove the Phone as a Key that was previously associated with your phone or reset Phone as a Key from your vehicle, and then request a new Phone as a Key. See Connecting Your
Phone (page 527).
Why can I not remotely start the vehicle with my Phone as a Key?
Using the FordPass app, verify your Phone as a Key setup is complete and enabled via Bluetooth connection on at least one phone. If Bluetooth has connected but Phone as a Key setup is not complete, complete the setup of your Phone as a Key, as prompted from the FordPass app. See Connecting Your Phone (page 527).
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WHAT IS MYKEY

MyKey allows you to program keys and mobile devices with restricted driving modes to promote good driving habits.

MYKEY SETTINGS

NON-CONFIGURABLE MYKEY SETTINGS
Seatbelt Reminder or Belt­Minder
MyKey mutes the audio system until the front seat belts are buckled.
Note: If your vehicle includes an AM/FM radio or a very basic audio system, then the radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have restricted access to adult radio content.
Driving and Parking Aids
Settings for parking aids, blind spot information system, and cross traffic alert cannot be configured. These systems turn on when the vehicle turns on and cannot be switched off with a MyKey.
Settings for pre-collision assist and lane keeping cannot be configured. These systems turn on when the vehicle turns on but can be switched off with a MyKey.
A new destination in the navigation system can only be set using voice commands when using a MyKey, and with your vehicle moving.
Note: MyKey drivers may be able to turn the lane departure warning feature off, but this feature turns back on automatically with every new key cycle.
CONFIGURABLE MYKEY SETTINGS
You can configure the following settings after creating a MyKey. See Creating a
MyKey (page 77).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
You can set a speed limit for your vehicle. Warning messages appear on the touchscreen and a tone sounds if your vehicle reaches the set speed. You cannot override the set speed when using a MyKey.
Speed Minder
You can set a speed reminder for your vehicle. Warning messages appear on the touchscreen and a tone sounds if your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume reduces. A message appears on the touchscreen if you attempt to exceed the volume limit. Automatic volume control turns off.
Emergency Assistance
If you set emergency assistance to always on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you cannot switch it off with a MyKey.
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Note: If a phone is connected using Apple
CarPlay or Android Auto while driving with a MyKey, the driver can receive phone calls and text messages even if the do not disturb restriction is on. And if the vehicle comes with satellite radio, there is no restriction on the adult content.
Traction and Stability Control
If you set traction control or stability control to always on, you cannot switch it off with a MyKey.

CREATING A MYKEY

E312216
Note: Use these instructions to create a MyKey for a passive key or a mobile device.
1. Remove the mat from the center console cup holder.
2. Remove the key blade from the remote control.
3. Place the passive key in the backup slot with the buttons facing toward the rear of the vehicle.
4. Switch the ignition on using the key you want to create as MyKey.
5. Press Settings on the touchscreen.
6. Press Vehicle Settings.
7. Press MyKey.
8. Press Create MyKey or Create MyKey Mobile Device.
9. Press Yes.
10. Switch the ignition off.
Note: You successfully created a MyKey. We recommend that you label this key so you can distinguish it from the admin keys.
Note: You can use both a passive key and a mobile device as a MyKey. You must have a second passive key and create it as a MyKey.
Note: The programmed restrictions apply when you switch the vehicle off, open and close the driver door and restart your vehicle with the passive key or mobile device.

PROGRAMMING A MYKEY

You can program any remote control to become a restricted MyKey, but you must leave one unmodified as an admin key.
1. Switch the ignition on using an admin key.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press MyKey.
5. Select and configure the settings.

CLEARING ALL MYKEYS

When you clear all MyKeys, you remove all restrictions and return all MyKeys to their original admin key status.
1. Switch the ignition on using an admin key.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press MyKey.
5. Press Clear All MyKeys.
6. Press Yes.
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CHECKING MYKEY SYSTEM STATUS

You can find information about the distance traveled using a MyKey, and the number of admin keys and MyKeys created for your vehicle.
1. Switch the ignition on.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press MyKey.
5. Press MyKey Information.

MYKEY – TROUBLESHOOTING

MYKEY – INFORMATION MESSAGES
DescriptionMessage
Displays when trying to create a MyKey and the admin key is not placed in the backup position. See Creating a MyKey (page 77).
Place Key in Backup Location
Displays when trying to create a MyKey with a key already designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch the ignition off.
This Key restricted at Next Key Cycle. Label Key as MyKey
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MYKEY – FREQUENTLY ASKED QUESTIONS
What is an admin key?
An admin key is a key that you have not created as a MyKey. See Creating
a MyKey (page 77).
Why am I not able create a MyKey?
The admin key is not placed in the backup position. See Creating a MyKey (page 77). The key used to switch the vehicle on is not an admin key. The key used to switch the vehicle on is the only admin key. There has to be at least one admin key. You did not switch the vehicle off after creating the last MyKey.
Why am I not able to program a MyKey?
The admin key is not inside your vehicle. The key used to switch the vehicle on is not an admin key. No MyKeys are created. See Creating a
MyKey (page 77).
Why am I not able to clear the MyKeys?
The admin key is not inside your vehicle. The key used to switch the vehicle on is not an admin key. You have not created any MyKeys. See
Creating a MyKey (page 77).
Why is the MyKey distance not accumulating?
The key used to start the vehicle is an admin key. An admin key and a MyKey are inside your vehicle. No MyKeys are created. See Creating a MyKey (page 77). You have cleared the MyKeys.
Why am I not able to start the vehicle with a MyKey?
An admin key and a MyKey are inside your vehicle. The system recognizes only the admin key when both are present.
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WHAT IS MYKEY

MyKey allows you to program keys and mobile devices with restricted driving modes to promote good driving habits.

MYKEY SETTINGS

NON-CONFIGURABLE MYKEY SETTINGS
Seatbelt Reminder or Belt­Minder
MyKey mutes the audio system until the front seat belts are buckled.
Note: If your vehicle includes an AM/FM radio or a very basic audio system, then the radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have restricted access to adult radio content.
Driving and Parking Aids
Settings for parking aids, blind spot information system, and cross traffic alert cannot be configured. These systems turn on when the vehicle turns on and cannot be switched off with a MyKey.
Settings for pre-collision assist and lane keeping cannot be configured. These systems turn on when the vehicle turns on but can be switched off with a MyKey.
A new destination in the navigation system can only be set using voice commands when using a MyKey, and with your vehicle moving.
Note: MyKey drivers may be able to turn the lane departure warning feature off, but this feature turns back on automatically with every new key cycle.
CONFIGURABLE MYKEY SETTINGS
You can configure the following settings after creating a MyKey. See Creating a
MyKey (page 77).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
You can set a speed limit for your vehicle. Warning messages appear on the touchscreen and a tone sounds if your vehicle reaches the set speed. You cannot override the set speed when using a MyKey.
Speed Minder
You can set a speed reminder for your vehicle. Warning messages appear on the touchscreen and a tone sounds if your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume reduces. A message appears on the touchscreen if you attempt to exceed the volume limit. Automatic volume control turns off.
Emergency Assistance
If you set emergency assistance to always on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you cannot switch it off with a MyKey.
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Note: If a phone is connected using Apple
CarPlay or Android Auto while driving with a MyKey, the driver can receive phone calls and text messages even if the do not disturb restriction is on. And if the vehicle comes with satellite radio, there is no restriction on the adult content.
Traction and Stability Control
If you set traction control or stability control to always on, you cannot switch it off with a MyKey.

CREATING A MYKEY

E312216
Note: Use these instructions to create a MyKey for a passive key or a mobile device.
1. Remove the mat from the center console cup holder.
2. Remove the key blade from the remote control.
3. Place the passive key in the position shown, with the buttons facing upward.
4. Switch the vehicle on.
5. Access the vehicle drawer on the touchscreen.
6. Press SETTINGS.
7. Press Vehicle.
8. Press MyKey.
9. Press Create MyKey or Create MyKey Mobile Device.
10. Press Yes.
Note: After you confirm the creation of a MyKey, we recommend that you label this key.
Note: You can use both a passive key and a mobile device as a MyKey. You must have a second passive key and create it as a MyKey.

PROGRAMMING A MYKEY

You can program any remote control to become MyKey restricted but you must leave one unmodified as an admin key.
1. Switch the vehicle on using an admin key.
2. Access the vehicle drawer on the touchscreen.
3. Press SETTINGS.
4. Press Vehicle.
5. Press MyKey.
6. Select a setting and press the OK button.
7. Configure the setting.

CLEARING ALL MYKEYS

When you clear all MyKeys, you remove all restrictions and return all MyKeys to their original admin key status.
1. Switch the vehicle on using an admin key.
2. Access the vehicle drawer on the touchscreen.
3. Press SETTINGS.
4. Press Vehicle.
5. Press MyKey.
6. Press Clear All MyKeys.
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7. Press Yes.

CHECKING MYKEY SYSTEM STATUS

You can find information about the distance traveled using a MyKey, and the number of admin keys and MyKeys created for your vehicle.
1. Switch the vehicle on.
2. Access the vehicle drawer on the touchscreen.
3. Press SETTINGS.
4. Press Vehicle.
5. Press MyKey.
6. Press MyKey Information.

MYKEY – TROUBLESHOOTING

MYKEY – INFORMATION MESSAGES
DescriptionMessage
Displays when trying to create a MyKey and the admin key is not placed in the backup position. See Creating a MyKey (page 77).
Place Key in Backup Location
Displays when trying to create a MyKey with a key already designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch the ignition off.
This Key restricted at Next Key Cycle. Label Key as MyKey
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MYKEY – FREQUENTLY ASKED QUESTIONS
What is an admin key?
An admin key is a key that you have not created as a MyKey. See Creating
a MyKey (page 77).
Why am I not able create a MyKey?
The admin key is not placed in the backup position. See Creating a MyKey (page 77). The key used to switch the vehicle on is not an admin key. The key used to switch the vehicle on is the only admin key. There has to be at least one admin key. You did not switch the vehicle off after creating the last MyKey.
Why am I not able to program a MyKey?
The admin key is not inside your vehicle. The key used to switch the vehicle on is not an admin key. No MyKeys are created. See Creating a
MyKey (page 77).
Why am I not able to clear the MyKeys?
The admin key is not inside your vehicle. The key used to switch the vehicle on is not an admin key. You have not created any MyKeys. See
Creating a MyKey (page 77).
Why is the MyKey distance not accumulating?
The key used to start the vehicle is an admin key. An admin key and a MyKey are inside your vehicle. No MyKeys are created. See Creating a MyKey (page 77). You have cleared the MyKeys.
Why am I not able to start the vehicle with a MyKey?
An admin key and a MyKey are inside your vehicle. The system recognizes only the admin key when both are present.
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OPERATING THE DOORS FROM OUTSIDE YOUR VEHICLE

UNLOCKING AND LOCKING THE DOORS USING THE REMOTE CONTROL (If Equipped)
You can only use the remote control when your vehicle is stationary.
Unlocking the Doors
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Press the button to unlock all doors.
Locking the Doors
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Press the button to lock all doors. One short flash of the turn signal lamps confirms that
your vehicle has locked.
Note: For more information on operating the doors from outside your vehicle
UNLOCKING AND LOCKING THE DOORS USING THE KEY BLADE
If there is a power door lock fault you can use the key blade to lock and unlock the doors.
E333745
Lock.A Unlock.B

OPERATING THE DOORS FROM INSIDE YOUR VEHICLE

INDIVIDUALLY UNLOCKING AND LOCKING THE DOORS USING THE LOCKING BUTTON
The power door lock control is on the driver and front passenger door panels.
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Unlock.A Lock.B
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OPENING THE DOORS FROM INSIDE YOUR VEHICLE - CREW CAB
Pull the interior door handle twice to unlock and open a rear door. The first pull unlocks the door and the second pull opens the door.

AUTOUNLOCK (IF EQUIPPED)

WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature that unlocks the vehicle doors when your vehicle comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when all of the following occur:
Your vehicle comes to a stop.
You open the driver door within 10
minutes of switching the ignition off or to the accessory position.
SWITCHING AUTOUNLOCK ON AND OFF - VEHICLES WITH: 12.3 INCH SCREEN
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Switch Autounlock on or off.
SWITCHING AUTOUNLOCK ON AND OFF - VEHICLES WITH: 15 INCH SCREEN
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Vehicle.
4. Press Locks.
5. Switch Autounlock on or off.

AUTOLOCK (IF EQUIPPED)

WHAT IS AUTOLOCK
Autolock is a locking feature that locks your vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of the following occur:
All doors are closed.
The ignition is on.
Your vehicle reaches a speed greater
than 12 mph (20 km/h).

MISLOCK (IF EQUIPPED)

WHAT IS MISLOCK
Mislock is a locking feature that warns you if your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, the turn signals do not flash if:
Any door or the tailgate is open.
The hood is open.
If you switch mislock off, the horn does not sound if you press the lock button on the remote control when a door is open.
SWITCHING MISLOCK ON AND OFF - VEHICLES WITH: 12.3 INCH SCREEN
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Switch Mislock Chirp on or off.
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SWITCHING MISLOCK ON AND OFF - VEHICLES WITH: 15 INCH SCREEN
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Vehicle.
4. Press Locks.
5. Switch Mislock on or off.

DOORS AND LOCKS AUDIBLE WARNINGS

Door Ajar Audible Warning
Sounds when a door is not fully closed and your vehicle is moving.

DOORS AND LOCKS – TROUBLESHOOTING

DOORS AND LOCKS – WARNING LAMPS
Door Ajar Warning Lamp
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Illuminates when you switch the ignition on and remains on if any door or the hood is open.
DOORS AND LOCKS – INFORMATION MESSAGES
ActionMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
Displays if a hood is open. Fully close the hood.Hood Ajar
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DOORS AND LOCKS – FREQUENTLY ASKED QUESTIONS
Can accessories such as steps or handles be used with the latch assembly?
Do not use the door latch assembly to attach any accessory, such as handles or steps, as this can cause damage to your vehicle.
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KEYLESS ENTRY LIMITATIONS

Make sure your remote control is within 3 ft (1 m) from the front door handles and the tailgate.
The system could not function if:
The remote control remains stationary for about a minute.
The vehicle battery has no charge.
The remote control battery has no
charge.
There is interference causing issues with the remote control frequencies.
The remote control is too close to metal objects or electronic devices, for example keys or a cell phone.

KEYLESS ENTRY SETTINGS

Switching Keyless Entry On and Off
1. Switch the ignition on using an original key that has not been created as a MyKey.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press Locks.
Reprogramming the Unlocking Function
You can enable two-stage unlocking function allowing you to unlock only the driver door when you touch the unlock sensor.
Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two-stage unlocking.
If you program the unlocking function so that only the driver door unlocks, you can unlock all of the other doors from inside your vehicle using the power door lock control. You can unlock individual doors by pulling the interior door handles on those doors.

USING KEYLESS ENTRY

Unlocking the Doors
E333747
With your passive key within 3 ft (1 m) of your vehicle, touch the unlock sensor on the back of the door handle for a brief period and then pull on the door handle to unlock, being careful not to touch the lock sensor at the same time or pull on the door handle too quickly. The intelligent access system requires a brief delay to authenticate your passive key.
Locking the Doors
E333746
With your passive key within 3 ft (1 m) of your vehicle, touch the outer door handle lock sensor for approximately one second to lock, being careful not to touch the unlock sensor on the back of the door handle at the same time. After locking, you can immediately pull on the door handle to confirm locking occurred without inadvertently unlocking.
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WHAT IS THE KEYLESS ENTRY KEYPAD

The keyless entry keypad allows you to lock and unlock your vehicle using the keypad on the window trim.

KEYLESS ENTRY KEYPAD LIMITATIONS

The system may not function if:
The vehicle battery has no charge.

LOCATING THE KEYLESS ENTRY KEYPAD

The keypad is near the driver window and illuminates when you touch it.

KEYLESS ENTRY KEYPAD MASTER ACCESS CODE

What Is the Master Access Code
The master access code is a factory-set five-digit entry code. You can operate the keypad with the master access code at any time. The master access code is on the owners wallet card in the glove box and is available from an authorized dealer.

KEYLESS ENTRY KEYPAD PERSONAL ACCESS CODES

Programming a Personal Entry Code
1. Enter the five-digit master code.
2. Press 1·2 on the keypad within five seconds.
3. Enter your personal five-digit code. You must do this within five seconds of completing Step 2.
4. Press 1·2 on the keypad to save personal code 1.
The doors lock then unlock to confirm that programming was successful.
To program additional personal entry codes, repeat Steps 1 through 3, then for Step 4:
Press 3·4 to save personal code 2.
Press 5·6 to save personal code 3.
Press 7·8 to save personal code 4.
Press 9·0 to save personal code 5.
If your vehicle comes with SYNC, you can also program the system with a personal entry code.
Hints:
Do not set a code that uses five of the same number.
Do not use five numbers in sequential order.
The five-digit master code works even if you have set your own personal code.
Erasing a Personal Code
1. Enter the five-digit master code.
2. Press and release 1·2 on the keypad within five seconds.
3. Press and hold 1·2 for two seconds. You must do this within five seconds of completing Step 2.
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All personal codes erase and only the five-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode if you enter the wrong code seven times. This mode turns off the keypad for one minute and the keypad lamp flashes.
The anti-scan feature turns off after:
One minute of keypad inactivity.
You press the unlock button on the
remote control.
You switch the ignition on.
You unlock your vehicle using keyless
entry.

USING THE KEYLESS ENTRY KEYPAD

Unlocking the Doors
Enter the factory-set five-digit code or your personal code. You must press each number within five seconds of each other.
Press 3-4 within five seconds to unlock all doors.
To Release the Tailgate
Enter the factory-set five-digit code or your personal code, then press 5-6 within five seconds.
To Release the Frunk
Enter the factory-set five-digit code or your personal code, then press 7-8 within five seconds.
Locking the Doors
Press and hold 7·8 and 9·0 at the same time with the driver door closed.
Note: You do not need to enter the code first.

KEYLESS ENTRY KEYPAD – TROUBLESHOOTING

KEYLESS ENTRY KEYPAD – FREQUENTLY ASKED QUESTIONS
Why does the keypad not accept the access code?
If you enter the access code too fast on the keypad, the unlock function may not work. Slowly re-enter the access code.
Why does the keypad not function?
The keypad goes into an anti-scan mode if you enter a wrong code seven times. The anti-scan mode disables the keypad for one minute and the red light flashes.
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HOW DOES EASY ENTRY AND EXIT WORK

Easy entry and exit moves the driver seat rearward up to 2 in (5 cm) and may move the steering column up and in when you switch the ignition off. The driver seat and steering column return to their previous positions when you switch the ignition on.

SWITCHING EASY ENTRY AND EXIT ON AND OFF

1. Press Settings on the touchscreen.
2. Press Vehicle.
3. Select Easy Entry/Exit. If you press any adjustment or memory
button when in easy exit mode, the system cancels the operation.
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TAILGATE PRECAUTIONS

WARNING: It is extremely
dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.

OPENING THE TAILGATE

OPENING THE TAILGATE FROM OUTSIDE YOUR VEHICLE
E333071
Pull up on the handle to release the tailgate.
Note: You may need to unlock the tailgate first.

REMOVING AND INSTALLING THE TAILGATE

WARNING: Always properly secure
cargo to prevent shifting cargo or cargo falling from the vehicle. Failure to do so could result in compromised vehicle stability and serious personal injury to vehicle occupants or others.
Note: Skip to Step 4 if your vehicle does not have power door locks.
E189556
1. Unlatch the tailgate.
2. Disconnect the power door locks in-line connector. It is under the pickup box on the right-hand side of the vehicle near the spare tire.
3. Install a protective cap on the in-line connector portion that remains under the pickup box.
Note: A protective cap should be in the glove compartment.
4. Partially lower the tailgate. Carefully feed the tailgate harness up through the gap between the pickup box and the bumper and place it out of the way under the pickup box.
5. Lower the tailgate.
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E311529
6. Use a screwdriver to gently pry the spring clip on each connector past the head of the support screw. Disconnect the cable.
7. Disconnect the other cable.
Note: To avoid damaging the tailgate, you may need assistance when removing. The tailgate weighs approximately 97 lb (44 kg).
8. Lift the tailgate to 45 degrees from the horizontal position.
9. Lift the right-hand side off its hinge.
10. Lift the tailgate to 80 degrees from
the horizontal position.
11. Remove the tailgate from the
left-hand side hinge by sliding it to the right.
12. Install the tailgate in reverse order.

TAILGATE STEP (IF EQUIPPED)

ACCESSING THE TAILGATE STEP
1. Lower the tailgate.
2. Push the button in the center of the step molding. The step pops out slightly.
E187718
3. Pull the step out fully. Lower the step to its lowest position.
E189557
4. Pull the yellow handle stop backward out of the tailgate until it fully extends.
5. To lock the handle in place, rotate the handle up from the horizontal to the vertical position until you hear a click.
Note: Do not tow with the step or grab handle.
Replace the slip resistance tape or grab handle molding if it appears as worn or damaged.
To reduce the risk of falling:
Only operate the step when your vehicle is on a level surface.
Only operate the step in areas with sufficient lighting.
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Make sure you use the grab handle when climbing on the step.
Do not use the step with bare feet.
Make sure the step is clean before use.
Keep the step load below the total
maximum load of 350 lb (159 kg).
STOWING THE TAILGATE STEP
1. Press the yellow button on the handle to lower and then press the yellow lever at the bottom of the handle to unlock. Rotate the handle down from the vertical to the horizontal position and push it into the tailgate.
2. Rotate the step up until it is horizontal, then push it back into the tailgate until the step is secure.
Note: Make sure to close and fully latch the step before moving your vehicle. Do not drive with the step or grab handle open.
Note: The power tailgate cannot close if the step is opened. A warning message appears and a chime sounds. After stowing step the power close function is restored.

TAILGATE WORK SURFACE (IF

EQUIPPED)
The tailgate work surface is a durable and functional surface on the inside portion of your tailgate you can use to perform various tasks.
To use the tailgate work surface, fold down the tailgate.
E308677
Tablet stand.A Tool inset.B Clamp pocket.C Standard and metric ruler.D Cup holder.E Tailgate anchors.F
E336605
The tailgate work surface contains clamp pockets that allows you to secure work material.
Note: Damage could occur to the tailgate if you overload the vertical clamp arm in any direction.
Note: When you finish using the tailgate work surface, make sure you remove all of your belongings, then close the tailgate.
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TAILGATE PRECAUTIONS

WARNING: It is extremely
dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.

OPENING THE TAILGATE

OPENING THE TAILGATE FROM INSIDE YOUR VEHICLE
The vehicle must be in park (P) to operate the power tailgate.
E308661
Press the button on the instrument panel.
Note: A tone sounds while the tailgate opens.
Note: The tailgate stops and reverses if it detects an obstruction when opening.
Note: An alert sounds if the electronic tailgate is in manual mode.
Note: A pop-up message appears on the touchscreen if the tailgate is in manual mode asking if you want to change back to power mode.
OPENING THE TAILGATE FROM OUTSIDE YOUR VEHICLE
1. Unlock the vehicle with the remote control, power door unlock control or your phone as a key device.
Note: If an authorized device is within 3 ft (1 m) of the tailgate, the tailgate unlocks when you press the tailgate release button.
E359757
2. Press the button on the middle of the tailgate.
OPENING THE TAILGATE USING THE REMOTE CONTROL
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Press the remote control button twice within three seconds.

CLOSING THE TAILGATE

CLOSING THE TAILGATE FROM INSIDE YOUR VEHICLE
E308661
Press the button on the instrument panel.
Note: The tailgate stops and reverses if it detects an obstruction when closing.
CLOSING THE TAILGATE FROM OUTSIDE YOUR VEHICLE
You can close the power tailgate by:
Pressing the tailgate button on your remote control twice within three seconds.
Pressing the button on the instrument panel.
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Pressing the button on the tailgate.
Pressing power tailgate button on the
phone as a key device for two seconds.
Note: A tone sounds while the tailgate closes.
Note: The tailgate stops and reverses if it detects an obstruction when closing.
Lift-to-Close
To close the tailgate automatically using lift-to-close, lift the tailgate approximately 4 in (10 cm) and hold it for a few seconds.
Note: If the tailgate position is more than halfway open, it may not close automatically.
Manual Close
You can close the tailgate manually when you lift the tailgate in a continuous motion.
If you stop the tailgate motion, the lift-to-close feature engages and power closes the tailgate.
Putting the Tailgate in Manual Mode
You can put the tailgate in manual mode through the vehicle settings in your touchscreen.
Note: In manual mode, the tailgate only opens by the tailgate release button on the tailgate and messaging is reduced.
Note: A pop-up message appears on the touchscreen if the tailgate is in manual mode asking if you want to change back to power mode.
CLOSING THE TAILGATE USING THE REMOTE CONTROL
E191530
Press the remote control button twice within three seconds.

REMOVING AND INSTALLING THE TAILGATE

WARNING: Always properly secure
cargo to prevent shifting cargo or cargo falling from the vehicle. Failure to do so could result in compromised vehicle stability and serious personal injury to vehicle occupants or others.
E189556
1. Put the tailgate into manual mode by accessing the vehicle settings using the touchscreen.
2. Open the tailgate.
3. Disconnect the power door locks in-line connector located under the pickup box on the right-hand side of the vehicle near the spare tire.
4. Install the protective cap on the in-line connector portion that remains under the pickup box.
Note: The protective cap is in the glove compartment.
5. Partially raise the tailgate. Carefully feed the tailgate harness up through the gap between the pickup box and the bumper and place it out of the way under the pickup box.
6. Fully lower the tailgate.
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