Follett HCF2110RBS, HCF2110RHT, HCD2110NBS, HCF2110RBT, HCD2110NBT User Manual

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Horizon Elite™ Ice Machines (Remote Condensing)

Order parts online
www.follettice.com

Operation and Service Manual

Following installation, please forward this manual

to the appropriate operations person.

801 Church Lane • Easton, PA 18040, USA

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 1

Toll free [phone] • [phone]
www.follettice.com

01157841R04

2 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Contents

Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Before you begin ...............................................................................4

Specications ................................................................................. 5

Electrical ................................................................................... 5

Evaporator unit ..............................................................................5

Condensing unit ............................................................................. 5

Evaporator plumbing ..........................................................................5

Flush drain plumbing ......................................................................... 5

Ambient .................................................................................... 6

Refrigeration ................................................................................6

Weight ..................................................................................... 6

Ice production ...............................................................................6

Dimensions and clearances ....................................................................7

Operation .....................................................................................9

Cleaning/sanitizing and preventive maintenance (all models) ..........................................9

Service ...................................................................................... 13

Ice machine operation (all models) ............................................................. 13

Water system .................................................................................14

“Bin full” detection system .....................................................................15

Electrical system ............................................................................ 16

Mechanical System ............................................................................ 21

Evaporator disassembly ......................................................................21

Evaporator reassembly ....................................................................... 24

Refrigeration system ......................................................................... 29

Troubleshooting .............................................................................. 32

Replacement parts ............................................................................ 34

Evaporator assembly ........................................................................34

Low-side assembly ..........................................................................36

Electrical box .............................................................................. 38

Integration kit – top-mount and RIDE remote ice delivery ...........................................40

Skins assembly ............................................................................. 42

1810 Single-phase condensing unit .............................................................44

2110 Single-phase condensing unit ............................................................. 45

1810 3-phase condensing unit .................................................................46

2110 3-phase condensing unit ................................................................. 47

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 3

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask
that you review the installation manual (provided as a separate document) before beginning to install the unit.
Our instructions are designed to help you achieve a trouble-free installation. Should you have any questions
or require technical help at any time, please call our technical service group at [phone] or +1 (610) 252-

7301.

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett LLC so that we can help in the filing of a
claim, if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett equipment. Following is an explanation of the different
model numbers in the series.

Chewblet® Ice Machine Model Number Configurations

HC 1810D SVA

ConfigurationApplication

S RIDE™

(RIDE remote
ice delivery
equipment)

T Top-mount

MC Maestro™

Chewblet
(425 Series)

HC Horizon

Chewblet
(710, 1010,
1410, 1810,
2110 Series)

HM Horizon

Micro Chewblet

C 208-230/60/1 (icemaking head)

®

Self-contained only.

D 115/60/1 (icemaking head)

Self-contained and remote. If remote
unit, high side is 208-230/60/1.

E 230/50/1 (icemaking head)

Self-contained only.

F 115/60/1 (icemaking head)

Remote only. High side is
208-230/60/3.

425 up to

425 lbs
(193 kg)

710 up to

675 lbs
(306 kg)

1010 up to

1061 lbs
(482 kg)

1410 up to

1466 lbs
(665 kg)

1810 up to

1790 lbs
(812 kg)

2110 up to

2039 lbs
(925 kg)

CondenserSeriesVoltageIcemaker

A Air-cooled, self-contained
W Water-cooled, self-contained
R Air-cooled, remote condensing unit
N Air-cooled, no condensing unit for

connection to parallel rack system

V Vision™
H Harmony™
B Ice storage bin
J Drop-in
M Ice Manager

diverter valve
system

P Cornelius Profile

PR150

CAUTION

• Warranty does not cover exterior or outside installations.

• Moving parts. Do not operate with front cover removed.

• Hot parts. Do not operate with cover removed.

• To reduce risk of shock, disconnect power before servicing.

• Drain line must not be vented.

• Water supply must have particle filtration.

• Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution
label on product and follow instructions carefully.

• Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.

• Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

4 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Specifications

3/4" barb x 3/4" FPT

1" Stand pipe/Drain

2 ft. x 1" OD

silicone tubing

Minimum 8"

radius

3/4" MPT x 1" slip

1" PVC Drain

2 ft. x 1" OD

silicone tubing

3/4" MPT x 1" slip

3/4" barb x 3/4" FPT

1'

1/4" per foot

(6,4 mm per 0,3 m)

Electrical

Separate, dedicated circuit and equipment ground required.

Evaporator unit

Standard electrical: 115/60/1
Maximum fuse: 15A
Amperage: 5A

Condensing unit

1810 Single-Phase 1810 3-Phase 2110 Single-Phase 2110 3-Phase

Electrical 208-230V, 60Hz
Max Circuit HVACR breaker size 45A 25A 45A 30A
Min Circuit Ampacity 26.2A 15.7A 27.1A 19.9A

Evaporator plumbing

§ 3/8" OD push-in water inlet (connection inside machine) - 3/8" OD tubing required.

§ Water shut-off recommended within 10 feet (3 m).

§ Follett recommends installation of Follett water filter system (part# 00130286) in ice machine inlet water
line.

Flush drain plumbing

§ 3/4" MPT flush drain connection at the rear of the machine.

§ Drain must slope 1/4" inch per foot (6 mm per 30.4 cm).

§ Drain line should not be shared with any other piece of equipment.

§ Drain line cannot be reduced to a size smaller than 1 inch.

§ Drain should be piped without a vent.

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 5

Ambient

Evaporator unit

Air temperature 100 F/38 C max. 50 F/10 C min.
Water temperature 90 F/32 C max. 45 F/7 C min.
Water pressure 70 psi max. (483 kPa) 10 psi min. (69 kPa)

Condenser unit

Air temperature 120 F/49 C max. –20F/–29C min.

Refrigeration

§ 3/8" liquid line

§ 7/8" suction line

Note: Rack system installations require a capacity of 15,700 BTU/hr for 1810 machines and 18,200 BTU/hr for

2110 machines at 0 F (–18 C) evaporator temperature. Evaporator pressure regulator (not supplied) is
required.

Weight

Evaporator unit:
1810: 157 lbs (71.2 kg)

2110: 165 lbs (74.8 kg)
Condensing unit: 305 lbs (138.3 kg)

Ice production

1810 ice machine capacity/24 hrs.

Ambient Air Temperature F/C

F 60 70 80 90 100
C 16 21 27 32 38

50 1859 1784 1685 1616 1500 lbs
10 843 809 764 733 680 kg
60 1723 1684 1578 1563 1409 lbs
16 782 764 716 709 639 kg
70 1620 1594 1514 1420 1319 lbs
21 734 723 687 644 598 kg
80 1550 1487 1485 1351 1299 lbs
27 703 674 674 613 589 kg
90 1471 1435 1370 1285 1207 lbs

Evap Potable Water Temperature F/C

32 667 651 621 583 547 kg

2110 ice machine capacity/24 hrs.

Ambient Air Temperature F/C

F 60 70 80 90 100
C 16 21 27 32 38

50 2039 2039 1934 1825 1703 lbs
10 925 925 877 828 772 kg
60 1943 1888 1878 1710 1584 lbs
16 881 856 852 772 718 kg
70 1833 1781 1789 1634 1489 lbs
21 831 808 811 741 675 kg
80 1754 1686 1643 1535 1426 lbs
27 796 765 745 696 647 kg
90 1650 1603 1577 1457 1395 lbs

Evap Potable Water Temperature F/C

32 748 727 715 661 633 kg

6 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Dimensions and clearances

§ Entire front of ice machine must be clear of obstructions/connections to allow removal.

§ 1" (26mm) clearance above ice machine for service.

§ 1" (26mm) minimum clearance on sides.

TOP VIEW

3/8" OD PUSH-IN

WATER INLET

3/4" BARB DRAIN

FRONT VIEW

E

F

G

H

I

A

K

J

BACK VIEW

B

C

NEMA 5-15
RIGHT ANGLE

7/8" SUCTION LINE

3/8" LIQUID LINE

D

A 22.5" (57.1 cm)
B 21.1" (53.6 cm)
C 22.9" (58.2 cm)
D 1. 8 " (4.5 cm)
E 20.8" (52.9 cm)
F 18.3" (46.4 cm)
G 2.7" (6.9 cm)
H 2.3" (15.3 cm)
I 5.0" (12.8 cm)
J 22.0" (55.9 cm)
K 22.7" (57.6 cm)

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 7

Condensing unit

25.75"
(65.3 cm)

30" (76.2 cm)

29.9" (76 cm)

38.5" (97.5 cm)

8 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Operation

Cleaning/sanitizing and preventive maintenance (all models)

Note: Do not use bleach to sanitize or clean the icemaker.

Preventive maintenance

Periodic cleaning of Follett’s icemaker system is required to ensure peak performance and delivery of clean,
sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as
recommended, and more often if environmental conditions dictate.

Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system,
in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent.
Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed
according to the schedule below. Service problems resulting from lack of preventive maintenance will not be
covered under the Follett warranty.

Weekly exterior care

The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.

Monthly condenser cleaning (air-cooled icemaker only)

1. Use a vacuum cleaner or stiff brush to carefully clean condenser coils of air-cooled icemakers to ensure
optimal performance.

2. When reinstalling counter panels in front of remote icemakers, be sure that ventilation louvers line up

with
condenser air duct.

Semi-annual evaporator cleaning (every 6 months)

WARNING

• Wear rubber gloves and safety goggles (and/or face shield) when handling ice machine cleaner or sanitizer.

CAUTION

• Use only Follett approved SafeCLEAN Plus™ cleaning solution.

• DO NOT USE BLEACH.

• It is a violation of Federal law to use these solutions in a manner inconsistent with their labeling.

• Read and understand all labels printed on packaging before use.

Note: Complete procedure for cleaning an sanitizing MUST be followed. Ice must be collected for 10minutes

before putting ice machine back into service.

Fig. 1

1. Press the CLEAN button. The machine will drain. The
auger will run for a short time and then stop. Wait
for the LOW WATER light to come on.

LO WATER

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 9

2. Follow the directions on the SafeCLEAN Plus
packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN
Plus solution. Use 100 F (38 C) water.

3. Using a 1 quart (1L) container, slowly fill cleaning
cup until CLEANER FULL light comes on. Do not
overfill.

4. Place one Sani-Sponge™ in remaining sanitizing
and cleaning solution and retain for Step 9.

Note: Do not use bleach to sanitize or clean the icemaker.

5. Replace cover on cleaner cup. Machine will clean,
then flush 3 times in approximately 15 minutes.
Wait until machine restarts.

Fig. 2

CLEANER FULL

Fig. 3

6. To clean/sanitize ice transport tube – Press power
switch OFF

15

Fig. 4

10 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

7. Disconnect coupling as shown.

8. Using disposable food service grade gloves, insert

dry Sani-Sponge.

9. Insert Sani-Sponge soaked in SafeClean Plus (from
Step 4).

10. Push both Sani-Sponges down ice transport tube
with supplied pusher tube.

Fig. 5

Fig. 6

1

16"

(407 mm)

11. Remove and discard 16 inch (407 mm) pusher tube.

2

3

Fig. 7

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 11

12. Reconnect coupling. Press power switch ON. Ice
pushes Sani-Sponges through ice transport tube.

13. Place a sanitary (2 gal. or larger) container in bin
or dispenser to collect Sani-Sponges and ice for 10
minutes.

14. Collect 5.5 lbs (3 kg) of ice from unit. Discard ice
and Sani-Sponges.

Fig. 8

Fig. 9

12 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Service

Ice machine operation (all models)

Follett’s ice machine consists of five distinct functional systems covered in detail as follows:

§ Water system

§ Electrical control system

§ Mechanical assembly

§ Refrigeration system

§ Bin full

The Horizon ice machine overview

The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface.
The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level
is controlled by sensors in a reservoir. A rotating auger (14 RPM) continuously scrapes ice from the inner wall
of the evaporator. The auger moves harvested ice through the evaporator into an ice extrusion canal. The ice
is forced through a restrictive nozzle that squeezes out the water and creates the Chewblet. The continuous
extrusion process pushes the Chewblets through a transport tube into a dispenser or bin.

A solid state PC board controls and monitors the functionality of the ice machine. In addition to sequencing
electrical components, the board monitors various operational parameters. A full complement of indicator
lights allows visual status of the machine's operation. Additionally, the PC board controls the self-flushing
feature of the ice machine. The evaporator water is periodically drained and replenished to remove minerals
and sediment.

A unique “bin full” detection system is incorporated in the Horizon ice machine. A switch located at the ice
discharge port of the machine detects the position of the transport tube. When the bin fills up with ice, the
transport tube moves out of the normal running position, and the switch turns the ice maker off. A domed
housing at the end of the transport tube contains the ice extrusion loads during shut down.

Harvest system diagram

Ice Transport Tube

Water Inlet

Compression
Nozzle

Auger

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 13

Water system

The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the
diagram below, water sensing probes extend down into the reservoir at the end of the evaporator assembly.
The system works via electrical conductivity as follows:

The probe labeled B is the common. When water is between any of the other probes and the common, the PC
board will sense the activation. During normal operation, the water level rises and falls between the Normal
High and Normal Low probes. As water is consumed to make ice, the level will fall until the Normal Low probe is
exposed, triggering the water feed solenoid on. Water will fill until the Normal High sensor is activated.

Note: The potable water total dissolved solids (TDS) content must be greater than 10 ppm for the water control

system to function properly. If using reverse osmosis water filtration system, ensure TDS level is greater
than 10 ppm.

Water system diagram

Water level diagram

Common

Normal Hi

Normal Lo

Normal

Operating

Range

14 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

“Bin full” detection system

The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle
and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running
position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move
through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.
The shuttle actuator, located above the ice bin allows the ice to curl up within it when the bin is full. In this way,
there are no loads generated that would tend to lift off the lid of the bin.

Shuttle flag and sensor

Shuttle actuator

Running

Running

Off

Off

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 15

Electrical system

FLASHINGON or OFF

Legend:

OFFON

ATTENTION!

To prevent circuit breaker/Hi-amp overload, wait 5 minutes before
restarting this unit. This allows the compressor to equalize and the
evaporator to thaw.

Normal control board operation

The PC board indicator lights provide all the information necessary to determine the machine's status. Green
indicator lights generally represent “go” or normal operation; Yellow indicators represent normal off conditions;
Red indicators generally represent alarm conditions, some of which will lock the machine off.

A flashing green light labeled POWER indicates power to the machine. All other normal operation status
indicators are covered as follows:

Ice machine disposition Operating conditions

1. Ice machine is making ice.

.

2. Ice machine is not making ice.

DIP Switch Settings

SET TO OFF
SET TO OFF
SET TO OFF
SET TO OFF
SET TO OFF

1. Normal running.

2. Normal time delay. When the bin fills with ice, the LOW BIN
light goes out momentarily and the refrigeration and auger
drive systems immediately shut down. (Note: The fan motor will
continue to run for 10 minutes to cool condenser) The TIME
DELAY light comes on, initiating the time delay period. When
the time delay expires, the machine will restart provided that
the LOW BIN light is on.

16 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Error faults:

The Horizon PC board monitors various operating parameters including high pressure, auger gearmotor
amperage limits, clogged drain, and low water alarm conditions. There are three types of errors namely “soft”
(time delay) "hard" (reset), and “run”.

§ Soft errors will automatically reset after the 1 hour time delay or can be reset by cycling power.

§ Hard errors must be reset on the control board.

§ Run errors will give an indication of a problem, but will allow continuous normal operation.

Soft errors:

HI AMPS: The PC board monitors the amperage of the auger motor. Should the gear motor experience
current draw above the allowable limit, the machine will shut down and the TIME DELAY and HI AMP will be
illuminated. After the time delay the machine will restart and the TIME DELAY and HI AMP will clear.

LO WATER: During operation, the water level cycles between the normal low and normal high sensors. Should
the water be shut off to a running machine, a soft error will occur. The error sequence is as follows: During
operation, the water level falls to the normal low sensor, and when it does the water feed solenoid is energized.
If water is not detected at the normal low sensor within 10 seconds, a soft error will occur. The machine will
shut down, but the water feed solenoid will remain energized. Should water return, it will fill to the normal low
sensor and the machine will resume normal operation. The error will clear automatically.

HI PRESSURE: Should the refrigeration pressure rise above 425 psi, the machine will shut down and the TIME
DELAY and HIGH PRESSURE will be illuminated. After the time delay, and if the pressure has fallen back below
the reset point of 295 psi, the machine will restart and the TIME DELAY and HIGH PRESSURE will clear.

Water feed error:
the machine will enter a 1-hour time delay soft error with the LOW WATER light flashing. After the time delay
expires, the machine will try to make ice.

Hard error:

DRAIN CLOG: The drain clog sensor, located in the chassis will detect the presence of water just below the top
edge of the chassis. After the sensors are dried off, the machine must be reset on the control board to resume
operation.

Run errors:

DRAIN CLOG: When the machine shuts down on a full bin and there has been 30 minutes of cumulative
compressor run time, the machine will purge before starting. During this purge, if water does not get below the
low probe in the reservoir within 20 seconds, the Drain Clog LED will light. The machine will continue to run but
this is an indication of a poorly draining machine and must be addressed.

Relay output indication:
Each relay on the board has an indicator light associated with its output. For example, when the relay for the
water feed solenoid is energized, the adjacent indicator light glows green.

Evaporator flushing sequence:

During operation, the purge solenoid will open in order to drain water. There are two drain settings to choose
from: High TDS or Low TDS. (There is a rocker switch behind the front cover of the machine.) The intent is to
drain the Total Dissolved Solids from the machine while it makes ice.

While ice is being made, the TDS of the water in the evaporator increases in TDS concentration. Without
periodic draining, the TDS levels will climb to very detrimental levels, levels that will cause scale to form and
cause poor machine operation. The Low TDS setting will allow the machine to operate for one hour before
going through the flushing sequence; the High TDS setting will allow the machine to run for 10 minutes before
going through the flushing sequence.

The flushing sequence toggles the purge and fill solenoids three times. That is, the purge solenoid will energize
until the water level drops below the low probe. The fill solenoid then energizes until water reaches the high
probe, and so on for 3 cycles.

Typically, High TDS might be considered levels above 200 PPM, but local experience and varying water
chemistry may compel a High TDS setting for best performance in even lower TDS levels.

Off cycle: At the completion of off-cycle time delay, the machine checks for a cumulative 30 minutes of ice
making time since the last off-cycle flush. If the cumulative ice making time exceeds 30 minutes, the machine
will open the drain valve for 60 seconds to drain the evaporator in its entirety. It will then refill with water and
begin making ice. If the ice making time is less than 30 minutes, the machine will start and begin making ice
without draining the evaporator.

While in making ice mode, if the water level does not fall below the low probes for 9 minutes,

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 17

Wiring diagram, evaporator unit

Gearmotor data

Gearmotor current 4.0A @ 115 V
Gearmotor torque-out (high amp) trip point: 7.0A

18 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Single-phase condensing unit wiring diagram

(Danfoss MTZ36-1AV) MOP = 45; MCA = 26.2

(Danfoss MTZ44-1AV) MOP = 45; MCA = 27.1

CIRCUIT BREAKER (by others)

45A for MTZ36-1AV
45A for MTZ44-1AV

NOTE: MAKE CONNECTIONS AT
CONTACTOR LUGS

CC

208-230V/1/60Hz

C

AR

HC

HIGH LIMIT 80F

PTC
CCH

Start Relay

LPC

HPC

CONDENSER

FAN

MOTOR

RUN 1

RUN 2

μF START

5

C

2

COMPRESSOR

S

R

1

15 kΩ-1W

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 19

3-phase condensing unit wiring diagram

(Danfoss MTZ36-3AV) MOP = 25; MCA = 15.7
(Danfoss MTZ44-3AV) MOP = 30; MCA = 19.9

PHASE MONITOR

208-230V/3/60Hz

CIRCUIT BREAKER (by others)

25A for MTZ36-3AV
30A for MTZ44-3AV

LPC

NOTE: MAKE CONNECTIONS
AT CONTACTOR LUGS

HPC

CONDENSER

FAN

MOTOR

C

T1

COMPRESSOR

T2

T3

CC

AR

HC

HIGH LIMIT 80F

PTC
CCH

20 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Mechanical System

Evaporator disassembly

1. Press CLEAN button to purge evaporator. Turn
power OFF when LO WATER lights.

2. Unscrew and disconnect transport tube from

louvered docking assembly.

3. Remove gearbox insulation..

Fig. 10

Fig. 11

4. Disconnect gear motor wires.

5. Remove screws (with 3/16" allen wrench) and

auger retaining fork:

Fig. 12

Fig. 13

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 21

6. Remove gear motor bolts (9/16" wrench).

7. Remove gear motor and wipe auger shaft clean.

8. Remove main housing insulation and shuttle

insulation:

Fig. 14

WIPE
AUGER
SHAFT

Fig. 15

Fig. 16

9. Remove front feed water tube from push-in fitting,
shuttle drain tube, and shuttle switch.

22 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

10. Remove 3 screws (with 3/16" allen wrench) then
remove auger and main housing together.

Note: Auger is sharp - wear protective gloves.:

11. Rotate auger to align opening in auger flange with
stream divider.

12. Pull out auger.:

Fig. 17

Fig. 18

Fig. 19

13. Remove and discard the ceramic mating ring and
shaft seal.

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 23

Evaporator reassembly

14. Install ceramic mating ring and shaft seal.

Caution: Do not touch the sealed surface of either
part. Oil from bare skin will cause premature seal
failure.

Fig. 20

15. Use liquid hand soap on the rubber part of the
ceramic seal when installing in main housing. Use
supplied cardboard disc to press into recess.

16. Apply liquid hand soap to raised area of auger shaft
and interior rubber portion of shaft seal before
installing seal.

1 7. Clean O ring groove. Lubricate O ring with petrol-

gel and reinstall.

18. Carefully install auger.

19. Rotate auger to position shown to clear main

housing stream divider.

Cardboard
disc

Do NOT

touch!

Fig. 21

20. Install rear shuttle insulation (Fig. 22.1) and slide
main housing (Fig. 22.2) onto auger.

2 1. When installing new water seal, use screwdriver to

compress the spring (Fig. 22.3), which allows for
easier installation of the three screws.

Fig. 22

1

2

3

24 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

22. Install shuttle switch.

§ Align holes with pins (Fig. 23.1) and depress switch
button (Fig. 23.2) to clear shuttle tab.

23. Install shuttle drain tube and front feed water tube

(Fig.24).

Fig. 23

2

1

1

Fig. 24

24. Install main housing insulation and shuttle
insulation:

25. Apply a coat of petro gel to auger shaft.

Fig. 25

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 25

26. Slide gear motor onto auger and install gear motor
bolts (9/16" wrench).

2 7. Connect gear motor wires.

Fig. 26

Fig. 27

28. Pry auger forward and rotate auger using 1/2"
wrench to align keyways.

29. Insert key fully.

30. Pry shaft forward to install retainer fork.

Fig. 28

Fig. 29

26 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

3 1. Rotate retainer fork to align screw holes.

32. Install screws to secure retainer fork.

33. Install gearbox insulation.

Fig. 30

Fig. 31

34. Connect transport tube to louvered docking
assembly.

Fig. 32

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 27

Reservoir/rear bushing disassembly

1. Press CLEAN button to purge
evaporator. Turn power OFF
when LO WATER lights.

Note: In many applications,

removing the
gearmotor, main
housing, and auger
will allow for the
ice machine to be
pulled out further for
better access to rear
components.

2. Slide ice machine forward to

gain access.

3. Use Fig. 32 as disassembly

guide.

Note: Use petrogel when

installing/reinstalling
o-rings.

Fig. 33

Attention:

Access to the reservoir
and rear bushing
is accomplished by
disconnecting the
suction and liquid line
quick disconnects. These
disconnects are self-sealing
and do not require unit to
be pumped down. When
disconnected, unit can be
pulled forward for access.

Fig. 34

28 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Refrigeration system

Condenser unit operation

The condensing unit is weatherproof and equipped to operate in ambient temperatures from –20 F to 120 F
(–29C to 48.9 C). The condensing unit is controlled by a low and high pressure switches, which works in concert
with a refrigerant solenoid valve on the evaporator module. On start-up, the refrigerant solenoid valve opens
and suction pressure rises above the “on” set point of the high pressure switch. The compressor and fan turn
on and the refrigeration system operates. Upon shut down, the refrigerant solenoid closes. The compressor will
pump down the ice machine evaporator and suction line until the low “off” set point of the low pressure switch
is reached, at which point the compressor and fan will turn off.

Low ambient operation: Reliable operation at low outdoor ambient temperature is achieved with a pumpdown
cycle, a crankcase heater and a head pressure control valve. When the outdoor ambient falls, the condensing
pressure falls. This causes the discharge pressure to fall as well. When the discharge pressure falls below the
dome pressure, the valve modulates open to the discharge port which allows discharge gas to bypass the
condenser. Mixing the discharge gas with the liquid creates a high pressure at the condenser outlet, reducing
the flow and causing liquid to back up in the condenser. Flooding the condenser reduces the area available for
condensing. This reduction in effective condenser surface area results in a rise in condensing pressure. During
summer conditions, the discharge pressure is high, thus closing the discharge port of the valve. Hence, there is
full liquid flow from the condenser to the receiver.

A check valve is installed in the liquid line between the liquid receiver and the condenser to prevent liquid
migration from the receiver to the condenser during the off cycle. A second check valve is installed in the
discharge outlet of the motor compressor to prevent any oil from migrating onto the compressor head during
an off cycle. A low pressure control will start the condensing unit anytime the low side pressure rises above the
C/I setting of the control. The system contains a crankcase heater which is energized via the auxilliary contactor
of the compressor during any off cycle. It is de-energized whenever the compressor is energized. This keeps
the oil temperature in the compressor sump warmer than any other wetted surface to prevent liquid migration
from settling into the compressor sump to prevent flooded compressor starts in extreme outdoor temperatures.
The liquid receiver also contains a heater which is controlled by a thermostat and is de-energized above 80°F.
This is to maintain sufficient refrigerant pressure at extreme outdoor temperatures to activate the pressure
switch.

1810 - Operating Pressure (Discharge PSIG/Suction PSIG)

Water Temperature F/C

F 50 60 70 80 90

C 10 16 21 27 32

60

182/27 182/27 182/27 182/27 183/27

16
70

188/28 188/28 188/28 188/27 188/27

21
80

218/30 218/30 218/30 218/30 219/30

27
90

249/32 249/32 249/32 249/32 249/32

32

100

282/34 282/34 282/34 282/34 282/34

38

Evap Potable Water Temperature F/C

2110 - Operating Pressure (Discharge PSIG/Suction PSIG)

Water Temperature F/C

F 50 60 70 80 90

C 10 16 21 27 32

60

189/28 188/28 189/28 188/27 186/27

16
70

192/28 191/28 192/28 192/28 191/28

21
80

220/29 219/30 219/30 219/31 220/31

27
90

252/33 252/33 252/33 252/33 252/33

32

100

385/35 385/35 384/35 384/35 385/34

38

Evap Potable Water Temperature F/C

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 29

Refrigeration system diagram

CONDENSER UNIT

CONDENSER

HEAD CONTROL VALVE

COMPRESSOR

CHECK VALVE

HIGH PRESSURE SWITCH

CHECK VALVE

SUCTION
ACCUMULATOR

HIGH SIDE
SERVICE VALVE
W/ SERVICE PORT

RECEIVER

FILTER-DRIER

SIGHT GLASS

HIGH SIDE
SERVICE VALVE
W/ SERVICE PORT

LOW SIDE
SERVICE VALVE
W/ SERVICE PORT

EVAPORATOR UNIT

SOLENOID VALVE

THERMOSTATIC
EXPANSION
VALVE

FILTER

HEAT EXCHANGER

SIGHT GLASS

HIGH SIDE

SERVICE PORT

LOW SIDE
PORT

SERVICE PORT

HIGH SIDE
COUPLING

HIGH SIDE

LOW SIDE
COUPLING

LOW SIDE
PORT

30 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Refrigeration charge

All service on refrigeration systems must be performed in accordance with all federal, state and local laws. It is
the responsibility of the technician to ensure that these requirements are met. Recharging ice machine to other
than factory specifications will void the warranty.

Attention: Unit must be charged by weight, not by clear sight glass.

R404A ice machine charge specifications for 1810/2110 models with line

runs of 0 to 75 ft. (0 m to 22.8 m)

Total charge 14.5 lbs (6.57 kg)

Condensing unit holding charge 0.5 lbs (0.23 kg)

Charge at installation 14 lbs (6.35 kg)

Note: Condensing unit shipped with 0.5 lb of R404A charge.

Refrigerant replacement requirements

1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and
returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean,
approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that
meets ARI standard 700-88 must be used.

2. In the event of system contamination (for example, a compressor burn out, refrigerant leak, presence of

non-condensibles or moisture), the system must be repaired, evacuated and recharged using virgin or
reclaimed refrigerant that meets ARI standard 700-88.

3. Follett LLC does not approve of recovered refrigerants. Improper refrigeration servicing procedures will

void the factory warranty.

Evacuation

Evacuate the system to a level of 500 microns. When the 500 micron level is reached, close all valves. Allow the
system to sit for approximately 20 minutes. During this period the system pressure should not rise. If the system
pressure rises and stabilizes there is moisture in the system and further evacuation is needed. If the pressure
continues to rise check the system for leaks.

Ambients Minimum Maximum

1

Air temperature
Water temperature

1

Ambient air temperature is measured at the air-cooled condenser coil inlet.

2

Ambient water temperature is measured in the ice machine water reservoir.

50 F/10 C 100 F/37.8 C

2

45 F/7 C 90 F/32.2 C

Ice capacity test

Ice machine production capacity can only be determined by weighing ice produced in a specific time period.

1. Replace all panels on ice machine.

2. Run ice machine for at least 15 minutes.

3. Weigh and record weight of container used to catch ice.

4. Catch ice for 15 or 20 minutes.

5. Weigh harvested ice and record total weight.

6. Subtract weight of container from total weight.

7. Convert fractions of pounds to decimal equivalents (ex. 6 lbs 8oz = 6.5 lbs).

8. Calculate production using following formula:

1440 min. x wt. of ice produced
Total test time in minutes

Production capacity/24 hr.

=

9. Calculated amount per 24 hours should be checked against rated capacity for same ambient and water

temperatures in Ice Production Tables.

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 31

Troubleshooting

Please see “Service” section for a description of each function.

Ice machine disposition Possible causes Corrective action

Legend:

1. Ice machine is in running
condition but not making ice.

.

2. Machine in TIME DELAY without
full bin.

3. Ice machine is not making ice.
HI AMPS.

.

4. Ice machine is not making ice.
Drain clog.

OFFON

FLASHINGON or OFF

1. Defective compressor.

2. Defective start relay.

3. Defective start capacitor.

4. Defective run capacitor.

5. Defective main contactor.

6. No output from PC board.

1. Ice jamming due to improperly
installed transport tube causing a
false shuttle.

2. Shuttle stuck in up position.

3. Damaged or improperly installed
thermostat (open).

4. Transport tube backed-out of
coupling.

1. Poor water quality causing ice to
jam auger.

2. Damaged shuttle mechanism.

3. Intermittent drive output from
PC board. Evaporator will freeze
causing a HI AMPS error.

4. Gearmotor is unplugged.

1. Internal water leak touching chassis
sensor.

1. Replace compressor.

2. Replace start relay.

3. Replace start capacitor.

4. Replace run capacitor.

5. Replace main contactor.

6. Replace PC board.

1. Correct transport tube routing.

2. Repair or replace shuttle
mechanism.

3. Replace or reposition thermostat.

4. Correct coupling installation.

1. Clean ice machine. Increase
flushing frequency. Position TDS
switch to High TDS setting.

2. Replace or repair shuttle
mechanism.

3. Replace PC board.

4. Plug in gearmotor.

1. Identify and repair leak. Clean/
dry chassis and sensors and restart
machine.

.

5. Ice machine is making ice.
Drain clog.

.

1. Improper flow in drain system. 1. Correct/clean drain system.

32 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Ice machine disposition Possible causes Corrective action

Legend:

OFFON

6. Ice machine is making ice.

Excessive water in bin or
coming into bin from transport
tube.

7. Ice machine is not making ice.

Lo water.

8. Blinking Lo water, power, time

delay.

FLASHINGON or OFF

1. Failed water sensors. Processor
assumes there is no water when
there is water.

2. Blocked reservoir vent.

3. Defective water feed solenoid
valve. Stuck in open position.

1. Water supply is insufficient.

2. Low water pressure.

3. Defective water feed solenoid
valve. Stuck in closed position.

4. No water feed output from
PC board.

5. Plugged screen on inlet side of
fill solenoid.

6. Plugged check valve.

1. Scale is shorting probes.

2. Water quality is such that the
ice is not forming on the wall
of the evaporator causing
'fluff' ice. This causes a water
restriction at the bushing
housing not allowing water
into the reservoir.

1. Clean or replace water probe
assembly. Check wiring
connections.

2. Clean or replace vent tubes.

3. Replace water feed solenoid
valve.

1. Restore water supply and check
water filters. If evaporator was
completely empty the reset
button may have to be pressed
to restart the ice machine.

2. Ice machine will eventually
start when water reaches
normal lo level.

3. Replace water feed solenoid
valve.

4. Replace PC board.

5. Remove and clean screen.

6. Remove and clean.

1. Clean probes.

2. Test water and address water
quality.

ATTENTION!

To prevent circuit breaker overload, wait 5 minutes before
restarting this unit. This allows the compressor to equalize and the
evaporator to thaw.

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 33

Replacement parts

27

3

10

2

37

Evaporator assembly

10

1

4

7

11

29

17

32

9

20

17

27

5

12

31

15

3

14

13

16

2

21

17

18

26

17

13

22

28

28

23

30

35

34

25

19

24

36

6

13

33

31

34 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Reference # Description Part #

1 Tube, ice transport, insulated 01164896
2 Shuttle assembly 01118132
2 Shuttle assembly, IMDV 01118140
3 Switch, shuttle 01006261
4 Compression nozzle 01164912
5 O-ring, shuttle 01164920
6 Screw, reservoir (3 required) 206395
7 Auger hardware (includes screws, key, retainer) 01118611
8 Key 01164938
9 Bolt, gearmotor mounting (2) (remote condensing units), includes washers 01125012
10 Cartridge assembly, shuttle spring 01118033
10 Cartride, shuttle spring, IMDV 01118041
11 Gearmotor, 120 V (includes capacitor) 01164946
12 Main housing 01164961
13 O ring 01164979
14 Seal, auger shaft 01039437
15 Cup, sanitizer 01164995
16 Cap, sanitizer 01118637
Not shown Tubing, water, 3/8" OD 502719
Not shown Tubing, water, 1/4" OD 502079
17 Retainer kit, evaporator 01118652
18 Solenoid, water feed (120 V) 01107523
19 Reservoir lid and sensors (includes screws and o-ring) 01165026
20 Valve, shut-off, water 502921
21 Auger, 1810 (includes seal, key, and auger hardware) 01165034 (1810 only)
21 Auger, 2110 (includes seal, key, and auger hardware) 01165075 (2110 only)
22 Evaporator, 1810 01165083 (1810 only)
22 Evaporator, 2110 01165174 (2110 only)
23 Rear bushing housing and bushing (includes (1) o-ring) 01165182
24 Reservoir assembly, water (includes lid) 01165232
25 Tube, vent (20" required) 502079
26 Tube, sanitizer 01118660
27 Kit, MicroChewblet 01161843
28 Tube, shuttle drain, insulated 01165216
29 Insulation, gearbox, 120 V 01165240
30 Solenoid, purge, 120 V 01165505
31 Insulation kit, evaporator/reservoir, 1810 01165737 (1810 only)
31 Insulation kit, evaporator/reservoir, 2110 01165505 (2110 only)
32 Check valve 01122381
33 Tube, drain, reservoir, insulated 01118124
34 Tube, drain, 1810 01165513 (1810 only)
35 Tube, drain, 2110 01165521 (2110 only)
36 O-ring, reservoir lid 01165539
Not shown Kit, scale (includes reservoir, purge solenoid, drain tubes and fitting) 01165547
37 O-ring, Micro Chewblet 01161850
Not shown Drain kit (includes 2 ft. x 1" OD silicone tubing, 3/4" x 1" slip, 3/4" barb 3/4" FPT

(2), 3/4" barb x 3/4" FPT elbow)

01210350

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 35

Low-side assembly

4

13

9

8

6

12

7

3

10

5

1

2

11

36 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Reference # Description Part #

1 Tubing, liquid line, quick connect 01165554
2 Tubing, suction line (includes insulation), quick connect 01165562
3 Sight glass 01165570
4 Electrical box support 01121292
5 Valve, expansion, thermal (includes TXV insulation) 01165596
6 Insulation, TXV (body) 01165604
7 Coupling, quick connect, male, liquid line 01165620
8 Kit, liquid line solenoid (Includes filter drier) 01191493
9 Insulation, bulb, TXV 00106534
10 Coupling, quick connect, male, suction line 01165638
11 Base, split system 01096171
12 Heat Exchanger 01121409
13 Filter drier 01153683

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 37

Electrical box

1

2

8

3

4

5

6

7

38 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Reference # Description Part #

1 Cover, electrical box, air/water-cooled 01165729
2 Board, control, 120 V (includes stand-offs) 01165679
3 Stand-offs (set of 8) 00130906
4 Switch, TDS 01165695
5 Switch, evaporator clean 01165703
6 Switch, ice machine power 01165711
7 Cord, power, 120 V 01111491
8 Cable, IMDV 01071596

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 39

Integration kit – top-mount and RIDE remote ice delivery

Top mount configuration

12

10

13

2

2

3

5

6

7

8

11

4

1

RIDE model configuration

1

14

12

14

11

3

2

4

5

6

7

8

10

9

2

40 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Reference # Description Part #

1 Shuttle actuator 00171322
2 Clamp 500377
3 Actuator elbow (includes 00167122 and 209100) 00171264
4 Screws 209100
5 Gasket 00167122
6 Actuator body 00171272
7 Gasket, coupling 00126532
8 Ring, locking (includes 00126532) 00171371
9 Ice transport tube, 10' (3m) 00171280
9 Ice transport tube, 20' (6m) 00171298
10 Insulation, transport tube 501176
Not shown Insulated polywire ice transport tube, per foot 00174896
11 Insulation, elbow 00168922
12 Insulation, actuator 00168930
13 Ice transport tube, top mount, 30" (762mm) 00171306
14 Extension-fill tube, 9" 00135723
14 Extension-fill tube, 4" 00153684
Not shown Integration kit, top mount, Harmony or Bin 00171389
Not shown Integration kit, RIDE model, Harmony or Bin, (includes 10' (3m) of tube and insulation) 00171397
Not shown Integration kit, drop in 00145334
Not shown Integration kit, Cornelius PR150 00144774
Not shown Integration kit, Vision (does not include ice tube) 00997171
Not shown Diverter plate (single agitator Cornelius dispensers and left-hand dispense chute on dual-

agitator Cornelius dispensers)

Not shown Diverter plate (right-hand dispense chute on dual-agitator dispensers) 00996207

Not shown SafeCLEAN Plus, case of 6 01149954

Not shown SafeCLEAN Plus, case of 24 01149962

Not shown Sani-Sponge kit 00132068
Not shown High-capacity filter system 00978957
Not shown Primary filter (1) 00978965
Not shown Primary filter (6) 00978973
Not shown Pre-filter (1) 00130211
Not shown Pre-filter (12) 00954305
Not shown Sponge, sanitary, pack of 24 01075431
Not shown Kit, IMDV (included IMDV cartridge and communication cable) 01116177

307277

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 41

Skins assembly

1

10

3

5

2

6

9

4

8

11

7

42 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Reference # Description Part #

1 Cover, front 01163468
2 Coupling (includes O-ring) 00171207
3 O-ring 00144675
4 Bulkhead fitting 00171215
5 Nut 00145342
6 Hose clamp 500377
7 Plate, strain relief 00192070
8 Louvered docking assembly, 1810 (includes strain relief plate, bulkhead fitting) 01163484 (1810 only)
8 Louvered docking station, 2110 (includes strain relief plate, bulkhead fitting) 01163492 (2110 only)
9 Screw 203460
10 Bulkhead connector kit 00171223
11 Cord and plug, power 01111491
Not shown Fitting, drain 00109728

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 43

1810 Single-phase condensing unit

11

14

13

12

2

16

7

6

8

1

9

3

15

10

5

1

4

Reference # Description Part #

1 Start/Run Kit, 1810 (includes start relay, two run capacitors and a start capacitor) 01170125
2 Accumulator, Suction Line 01170133
Not shown Valve, Check 01170141
3 Filter/Drier 01170158
4 Valve, Ball, 3/8" 01170166
5 Valve, Ball, 7/8" 01170174
6 Control, Head Pressure 01170182
Not shown Heater, Crankcase 01170190
7 Contactor, Auxilliary 01170208
8 Contactor, Main 01170216
9 Control, Pressure, Low 0121025
10 Control, Pressure, High 01170232
Not shown Heater, Receiver 01170240
Not shown Thermostat, Receiver Heater 01170257
11 Coil, Condenser 01170265
12 Motor, Condenser Fan 01170273
13 Blade, Fan 01170281
14 Bracket, Fan Motor 01170299
Not shown Guard, Hail 01170307
15 Receiver Assembly, Heated 01170331
16 Compressor, 1810, 1PH 01170349

44 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

2110 Single-phase condensing unit

11

14

6

13

12

16

2

8

7

1

9

3

15

10

5

1

4

Reference # Description Part #

1 Start/Run Kit, 2110 (includes start relay, two run capacitors and a start capacitor) 01170315
2 Accumulator, Suction Line 01170133
Not shown Valve, Check 01170141
3 Filter/Drier 01170158
4 Valve, Ball, 3/8" 01170166
5 Valve, Ball, 7/8" 01170174
6 Control, Head Pressure 01170182
Not shown Heater, Crankcase 01170190
7 Contactor, Auxilliary 01170208
8 Contactor, Main 01170216
9 Control, Pressure, Low 0121025
10 Control, Pressure, High 01170232
Not shown Heater, Receiver 01170240
Not shown Thermostat, Receiver Heater 01170257
11 Coil, Condenser 01170265
12 Motor, Condenser Fan 01170273
13 Blade, Fan 01170281
14 Bracket, Fan Motor 01170299
Not shown Guard, Hail 01170307
15 Receiver Assembly, Heated 01170331
16 Compressor, 2110, 1PH 01170364

Note: Overload is internal to compressor.

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 45

11

13

14

2

7

8

1

12

16

9

5

4

15

6

10

3

1810 3-phase condensing unit

Reference # Description Part #

1 Monitor, Phase 01170323
2 Accumulator, Suction Line 01170133
Not shown Valve, Check 01170141
3 Filter/Drier 01170158
4 Valve, Ball, 3/8" 01170166
5 Valve, Ball, 7/8" 01170174
6 Control, Head Pressure 01170182
Not shown Heater, Crankcase 01170190
7 Contactor, Auxilliary 01170208
8 Contactor, Main 01170216
9 Control, Pressure, Low 0121025
10 Control, Pressure, High 01170232
Not shown Heater, Receiver 01170240
Not shown Thermostat, Receiver Heater 01170257
11 Coil, Condenser 01170265
12 Motor, Condenser Fan 01170273
13 Blade, Fan 01170281
14 Bracket, Fan Motor 01170299
Not shown Guard, Hail 01170307
15 Receiver Assembly, Heated 01170331
16 Compressor, 1810, 3PH 01170356

46 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

2110 3-phase condensing unit

11

14

13

12

16

2

8

7

6

9

3

1

15

10

5

4

Reference # Description Part #

1 Monitor, Phase 01170323
2 Accumulator, Suction Line 01170133
Not shown Valve, Check 01170141
3 Filter/Drier 01170158
4 Valve, Ball, 3/8" 01170166
5 Valve, Ball, 7/8" 01170174
6 Control, Head Pressure 01170182
Not shown Heater, Crankcase 01170190
7 Contactor, Auxilliary 01170208
8 Contactor, Main 01170216
9 Control, Pressure, Low 0121025
10 Control, Pressure, High 01170232
Not shown Heater, Receiver 01170240
Not shown Thermostat, Receiver Heater 01170257
11 Coil, Condenser 01170265
12 Motor, Condenser Fan 01170273
13 Blade, Fan 01170281
14 Bracket, Fan Motor 01170299
Not shown Guard, Hail 01170307
Not shown Start/Run Kit, 2110 01170315
Not shown Monitor, Phase 01170323
15 Receiver Assembly, Heated 01170331
16 Compressor, 2110, 3PH 01170372

Note: Overload is internal to compressor.

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 47

48 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

Rejestracja gwarancji i ocena sprzętu

Dziękujemy za zakup urządzenia firmy Follett. Mamy nadzieję, że nasze urządzenia spełniają i przekraczają
Państwa oczekiwania, gdyż naszym celem jest dostarczenie klientom wysoce wartościowych produktów i usług,
zasługujących na ich pełne uznanie.

Prosimy zapoznać się z załączoną instrukcją instalacji i obsługi. Istotne jest przeprowadzenie instalacji zgodnie z
wymogami producenta, co zapewni działanie urządzenia z maksymalną wydajnością.

Follett LLC nie będzie ponosić odpowiedzialności za szkody wtórne, wydatki, koszty podłączania lub
odłączania lub jakiekolwiek straty wynikające z wady urządzenia.

Aby uzyskać szczegółowe informacje na temat warunków gwarancji, prosimy odwiedzić naszą strone
internetową www.follettice.com/productwarranties.

Rejestracja gwarancji i ocena urządzenia to istotne czynności, ułatwiające nam utrzymanie aktualnych
danych o miejscach instalacji naszych urządzeń i o ich działaniu. Prosimy o zarejestrowanie gwarancji
na nabyte urządzenie firmy Follett na naszej witrynie www.follettice.com/support, gdzie należy wybrać
Warranty Registration (Rejestracja gwarancji) i Equipment Evaluation (Ocena urządzenia). Jest to łatwe
i nieskomplikowane, prosimy o znalezienie na to paru minut jeszcze dzisiaj. Na formularzu jest również
miejsce na przekazanie nam komentarzy i informacji zwrotnych. Proszę podzielić się z nami swoimi
wrażeniami, abyśmy mogli wykorzystać je w naszych ciągłych dążeniach do usprawnień.

Jesteśmy dumni z naszych znakomitych urządzeń i staramy się usilnie wspierać je znakomitą obsługą klienta
i wsparciem technicznym. Chcielibyśmy wiedzieć, w jaki jeszcze sposób moglibyśmy Państwu pomóc. Z
przyjemnością odpowiemy na Państwa pytania.

Registro de Garantía y Evaluación del Equipo

Gracias por haber elegido este producto Follett ®. Esperamos que nuestro equipo cumpla o supere sus
expectativas porque es nuestro objetivo ofrecer productos y servicios de gran valor que se ganen su plena
confianza.

Le rogamos consulte el manual de instalación y de instrucciones adjunto, ya que es muy importante que la
instalación se realice según las especificaciones de fábrica para que el equipo funcione a su máxima eficiencia.

Follett LLC no se hace responsable de los daños indirectos, costos, gastos por conexión y desconexión o
pérdidas por causa de defecto de la máquina.

Si desea una información más completa sobre la garantía, visite nuestro sitio web www.follettice.com/
productwarranties.

Las operaciones de registro de la garantía y evaluación del equipo son importantes para que podamos
realizar un seguimiento de nuestro equipo y registrar el rendimiento de la maquinaria. Por favor, registre
las garantías del equipo Follett en nuestro sitio web www.follettice.com/support y seleccione Registro
de la Garantía y Evaluación del Equipo. Es muy sencillo, solo le llevará un momento realizar hoy mismo el
registro. En el formulario incluimos un espacio en blanco para sus comentarios y opiniones. Infórmenos
sobre su experiencia para que podamos incorporarla a nuestros continuos esfuerzos de mejora.

Nos enorgullecemos de producir un equipo excepcional y trabajamos duro para respaldarlo con un soporte
técnico y un servicio de atención al cliente de primera. Le rogamos nos indique qué más podemos hacer para
ayudarle. Estaremos encantados de responder a sus dudas.

Enregistrement de la garantie et évaluation de l’équipement

Merci d’avoir acheté un équipement Follett®. Notre objectif étant d’offrir des produits et des services de grande
valeur vous satisfaisant pleinement, nous espérons que celui-ci satisfera, voire dépassera, vos attentes !

Veuillez consulter le manuel d’installation et d’exploitation. Il est important que l’installation soit réalisée
conformément aux spécifications de l’usine, de sorte que votre équipement fonctionne à son rendement
maximum.

Follett LLC n’est pas responsable de tout dommage consécutif, de toute dépense, de tout frais de
raccordement ou de déconnexion, ni de toute perte liée à un défaut de la machine.

Pour lire la garantie dans son ensemble, visitez notre site Internet www.follettice.com/productwarranties.
L’enregistrement de la garantie et l’évaluation de l’équipement sont importants pour nous aider à suivre notre

équipement et pour enregistrer les performances de la machine. Nous vous demandons donc d’enregistrer
la garantie de votre équipement Follett sur notre site Internet, www.follettice.com/support, dans la section
Warranty Registration and Equipment Evaluation. Cette opération est simple ; veuillez prendre un moment pour
la réaliser aujourd’hui.

Le formulaire contient également un espace pour nous faire parvenir vos commentaires et un retour
d’informations. Veuillez nous faire part de votre expérience pour que nous puissions prendre appui dessus
pour poursuivre nos efforts constants d’amélioration.

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 49

Nous sommes fiers de produire des équipements exceptionnels et nous travaillons avec acharnement pour y
associer une assistance à la clientèle et technique exceptionnelle. N’hésitez pas à nous indiquer dans quelle
mesure nous pouvons vous aider. Nous serions ravis de répondre à vos questions.

Garantieregistrierung und Produktbeurteilung

Vielen Dank, dass Sie sich für ein Follett®-Produkt entschieden haben. Wir hoffen, dass unser Produkt Ihre
Erwartungen erfüllen oder sogar übertreffen wird, weil wir uns zum Ziel gesetzt haben, hochwertige Produkte
und Leistungen anzubieten, die Ihre uneingeschränkte Anerkennung verdienen werden!

Lesen Sie sich bitte die beiliegende Installations- und Betriebsanleitung durch. Es ist wichtig, dass die Installation
entsprechend den Werksangaben erfolgt, damit Ihr Produkt mit maximalem Wirkungsgrad arbeiten kann.

Follett LLC ist nicht für Folgeschäden, Ausgaben, Gebühren für Anschluss oder Abschaltung oder Verluste
aufgrund eines Defekts der Maschine haftbar.

Vollständige Garantieinformationen finden Sie auf unserer Website unter www.follettice.com/
productwarranties.

Garantieregistrierung und Produktbeurteilung sind wichtig, damit wir einen Überblick über unsere
Produkte behalten und ihre Effizienz bewerten können. Wir möchten Sie bitten, Garantien für
Follett-Produkte auf unserer Website www.follettice.com/support zu registrieren und den Punkt
„Garantieregistrierung und Produktbeurteilung” zu wählen. Es ist ganz einfach. Nehmen Sie sich bitte einen
Moment Zeit, um die Registrierung heute vorzunehmen. Auf dem Formular ist auch Platz für Kommentare
und Feedback vorhanden. Teilen Sie uns bitte Ihre Erfahrungen mit unseren Produkten mit, damit wir sie
für unsere fortlaufenden Produktverbesserungen verwenden können.

Wir sind stolz darauf, dass wir besondere Produkte herstellen, und wir bemühen uns, unsere Produkte mit
besonderem Kundendienst zu unterstützen. Lassen Sie uns bitte wissen, was wir noch für Sie tun können. Wir
werden Ihre Fragen gerne beantworten.

Registrazione della garanzia e valutazione dell’attrezzatura

Grazie per aver acquistato un dispositivo Follett®. Ci auguriamo che il nostro prodotto soddisfi o superi le Sue
aspettative, in quanto il nostro obiettivo è quello di offrire prodotti e servizi di alta qualità che soddisfino
pienamente le vostre esigenze!

La preghiamo di leggere attentamente il manuale per l’installazione e per l’uso allegato. È infatti importante
che l’installazione sia effettuata secondo le specifiche di fabbrica in modo tale che il dispositivo operi con la
massima efficienza.

La Follett LLC non si assume alcuna responsabilità per danni conseguenti, spese, costi di collegamento o
scollegamento o eventuali perdite dovute ad un difetto della macchina.

Per visualizzare i dettagli completi relativi alla garanzia, recarsi alla pagina www.follettice.com/
productwarranties.

La registrazione della garanzia e la valutazione dell’attrezzatura sono importanti per aiutarci a tenere
traccia dei nostri dispositivi e a registrare le prestazioni della macchina. Le chiediamo dunque di registrare
le garanzie relative al dispositivo Follett sul nostro sito Web alla pagina www.follettice.com/support
scegliendo Registrazione della garanzia e Valutazione dell’attrezzatura. Farlo è semplice; dedichi pochi
minuti a registrare il prodotto oggi stesso. Sul modulo è inoltre previsto uno spazio in cui potrà fornirci i
Suoi commenti e il Suo riscontro. Ci faccia sapere della Sua esperienza in modo che possiamo farne tesoro
per il nostro continuo miglioramento.

Siamo orgogliosi di produrre macchinari di ottima qualità e lavoriamo sodo per offrire un servizio di assistenza
clienti e tecnico di qualità altrettanto elevata. Ci faccia sapere come possiamo esserle di aiuto. Saremo lieti di
rispondere a tutte le Sue domande.

Registo da garantia e avaliação do equipamento

Obrigado por ter adquirido equipamento Follett®. Fazemos votos de que o nosso equipamento cumpra ou
exceda as suas expectativas, dado que temos por objetivo fornecer produtos e serviços de elevado valor que
mereçam a sua total satisfação!

Pedimos-lhe que leia o manual de instalação e operações em anexo. É importante que a instalação seja levada
a cabo de acordo com as especificações da fábrica, para que o seu equipamento funcione com a eficiência
máxima.

A Follett LLC não assume a responsabilidade por quaisquer prejuízos indiretos, despesas, custos de ligação
ou desligação ou quaisquer outras perdas decorrentes de um defeito na máquina.

Para consultar os dados da garantia, visite o nosso website www.follettice.com/productwarranties.

50 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N

O registo da garantia e a avaliação do equipamento são importantes para nos ajudar a estar a par do nosso
equipamento e registar o desempenho da máquina. Pedimos-lhe que registe as garantias de equipamento
Follett no nosso website www.follettice.com/support, em “Warranty Registration and Equipment
Evaluation”. É muito simples; tire uns minutos para fazer o registo hoje mesmo. O formulário inclui também
espaço para os seus comentários e feedback. Conte-nos a sua experiência para que possamos usá-la nos
nossos esforços contínuos de melhoria.

Temos muito orgulho em produzir equipamento excecional e empenhamo-nos em proporcionar um apoio
técnico e um apoio ao cliente igualmente excecionais. Diga-nos o que mais podemos fazer para o ajudar.
Teremos todo o prazer em responder às suas perguntas.

Registrering af garanti og evaluering af udstyr

Tak for dit køb af Follett ®-udstyr. Forhåbentlig synes du, at vores udstyr lever op til eller overstiger dine
forventninger, for vores målsætning er at levere produkter og serviceydelser af høj kvalitet, som du er
fuldstændig tilfreds med!

Gennemlæs venligst den vedlagte installations- og driftsmanual. Det er vigtigt at installationen udføres i
henhold til fabriksspecifikationerne, så dit udstyr kan fungere med maksimal effektivitet.

Follett LLC hæfter ikke for følgeskader, udgifter, tilslutnings- eller frakoblingsomkostninger eller nogen
form for tab, der skyldes en maskindefekt.

Du kan læse de fulde oplysninger om garantien på vores website www.follettice.com/productwarranties.

Registrering af garantien og evaluering af udstyret er vigtigt for at hjælpe os med at følge op på vores
udstyr og registrere maskinens ydelse. Vi beder dig registrere garantier på Follett-udstyr på vores website
www.follettice.com/support og vælge Warranty Registration and Equipment Evaluation (Registrering
af garanti og evaluering af udstyr). Det er nemt at gøre, så vi beder dig bruge et øjeblik på at registrere
dig i dag. Formularen har også plads til, at du kan give os kommentarer og feedback. Fortæl os om dine
erfaringer, så vi kan bruge dem i vores fortsatte bestræbelser på at forbedre os.

Vi sætter en ære i at fremstille udstyr i særklasse og arbejder hårdt på at kunne bakke udstyret op med
fremragende kundeservice og teknisk support. Fortæl os, hvad vi ellers kan gøre for at hjælpe dig. Vi svarer
gerne på dine spørgsmål.

Registratie van garanties en beoordeling van apparatuur

Gefeliciteerd met uw aankoop van Follett ®-apparatuur. We hopen dat onze apparatuur uw verwachtingen
invult of zelfs overstijgt, omdat we ernaar streven om hoogwaardige producten en diensten te leveren die u
uitermate tevreden stellen!

Lees de bijgevoegde installatie- en bedieningshandleiding zorgvuldig door. Het is belangrijk dat de installatie
uitgevoerd wordt volgens de fabrieksspecificaties, zodat uw apparatuur zo efficiënt mogelijk werkt.

Follett LLC is niet aansprakelijk voor enige gevolgschade, uitgaven, montage- of demontagekosten of enige
door een defect van de machine geleden verliezen.

Bezoek onze website www.follettice.com/productwarranties voor alle garantiegegevens.

De registratie van garanties en de beoordeling van apparatuur is belangrijk voor ons om onze apparatuur
te helpen traceren en de prestaties van de machine te registreren. We verzoeken u dan ook om garanties
van Follett-uitrusting te registreren op onze website www.follettice.com/support en om “Warranty
Registration” (Registratie van garanties) en “Equipment Evaluation” (Beoordeling van apparatuur) te
kiezen. Gelieve hier even tijd voor vrij te maken. Het is namelijk zeer eenvoudig. Er is op het formulier ook
plaats om opmerkingen en feedback te geven. Breng ons gerust op de hoogte over uw ervaring met onze
apparatuur, zodat we ons kunnen blijven verbeteren.

We zijn trots op onze productie van uitstekende apparatuur en werken hard om dit bij te staan door een
voortreffelijke klantendienst en technische ondersteuning. Aarzel echter niet om enige andere bijstand te
vragen. We zullen uw vragen met plezier beantwoorden.

HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 51

Garantiregistrering och utvärdering av utrustning

Tack för att du köpt utrustning från Follett ®. Vi hoppas att du ska tycka att den uppfyller eller överträffar dina
förväntningar, då vårt mål är att leverera produkter och tjänster av högt värde som gör dig helt nöjd!

Studera medföljande installations- och bruksanvisning. Det är viktigt att installationen genomförs enligt
fabrikens anvisningar så att din utrustning arbetar med högsta effektivitet.

Follett LLC ansvarar inte för följdskador, kostnader, avgifter eller förluster som orsakats av fel på maskinen.

Fullständiga garantivillkor finns på vår hemsida www.follettice.com/productwarranties.

Garantiregistrering och utvärdering av utrustning är viktig för oss så att vi kan följa upp vär ultrustning
och dess funktion. Vi vill att du registrerar Folletts utrustningsgaranti på vår hemsida www.follettice.com/
support, där du väljer Garantiregistrering och produktutvärdering. Det är enkelt att göra, så ta dig tid en
minut och registrera dig idag. Det finns också utrymme på blanketten för kommentarer och synpunkter.
Berätta för oss vad du tycker så att vi kan använda det i våra ansträngningar att alltid bli bättre.

Vi är stolta över att producera överlägsen utrustning och vi arbetar hårt med att stötta den med överlägset
kundansvar och tekniskt stöd. Tala om för oss vad vi kan göra mer för att hjälpa dig. Vi svarar gärna på dina
frågor.

Warranty Registration and Equipment Evaluation

Thank you for purchasing Follett ® equipment. We hope you find that our equipment meets or exceeds your
expectations, as our goal is to deliver high value products and services that earn your complete satisfaction!

Please review the enclosed installation and operations manual. It is important that the installation be performed
to factory specifications, so your equipment operates to its maximum efficiency.

Follett LLC will not be liable for any consequential damages, expenses, connecting or disconnecting charges
or any losses resulting from a defect of the machine.

For full warranty details, visit our website www.follettice.com/productwarranties.

Warranty registration and equipment evaluation is important to help us keep track of our equipment and
to record the machine’s performance. We request that you register Follett equipment warranties on our
website www.follettice.com/support and choose Warranty Registration and Equipment Evaluation. It’s
simple to do; please take a moment to register today. There is also space on the form to provide us with
comments and feedback. Please let us know about your experience so we can capture it for our continuous
improvement efforts.

We pride ourselves on producing outstanding equipment and we work hard to back it up with outstanding
customer and technical support. Please let us know what else we can do to assist you. We would be happy to
answer your questions.

Horizon, Horizone Elite, Harmony, Ice Manager, SafeCLEAN, Sani-Sponge and Vision are trademarks of Follett LLC.
Chewblet, RIDE and Follett are registered trademarks of Follett LLC, registered in the US.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

01157841R04

© Follett LLC 5/19