for the Operation and Service manual for your unit.
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide
carefully before you begin your installation.
Should you need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notied within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
• Warranty does not cover exterior or outside installations.
• Moving parts. Do not operate with front cover removed.
• Hot parts. Do not operate with cover removed.
• To reduce risk of shock, disconnect power before servicing.
• Drain line must not be vented.
• Water supply must have particle ltration.
• Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution label
on product and follow instructions carefully.
• Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
• Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
Specications
Electrical
Separate circuit and equipment ground required.
Evaporator unit
Standard electrical: 115/60/1
Maximum fuse: 15A
Amperage: 5A
Condensing unit
1010 Single-Phase
(Tecumseh)
Electrical208-230 V,
60 Hz
Max Circuit HVACR
breaker size
Min Circuit Ampacity10.7A9.9A19.3A14.2A15A
15A15A30A25A15A
1010 3-Phase
(Tecumseh)
208-230 V,
60 Hz
1410 Single-Phase
(Tecumseh)
208-230 V,
60 Hz
1410 3-Phase
(Tecumseh)
208-230 V,
60 Hz
1410 3-Phase
(Larkin)
208-230 V,
60 Hz
Evaporator plumbing
§ 3/8" OD push-in water inlet (connection inside machine) - 3/8" OD tubing required.
§ Water shut-off recommended within 10 feet (3 m).
§ Follett recommends installation of Follett water lter system (part# 00130286) in ice machine inlet water line.
§ 3/4" MPT ush drain connection at the rear of the machine.
§ Drain must slope 1/4" inch per foot (6 mm per 30.4 cm).
§ Drain line should not be shared with any other piece of equipment.
§ Drain line cannot be reduced to a size smaller than 1 inch.
§ Drain should be piped without a vent.
Chassis drain plumbing
§ Plug must be removed from John Guest tting.
§ Route 3/8" drain tubing through knockout in back of docking station and insert fully into John Guest tting
connection at the rear of the machine chassis. Route other end of 3/8" drain tubing to drain.
§ Drain must slope 1/4" inch per foot (6 mm per 30.4 cm).
Horizon Elite 1010 seriesHorizon Elite 1410 series
W1 Width 36.25" (91.4 cm) – all models36.25" (90.1 cm) – single phase (Tecumseh)
37.75" (95.9 cm) – three phase (Larkin)
D1 Depth 25.50" (64.8 cm) – all models25.50" (64.8 cm) – single phase (Tecumseh)
28.25" (71.6 cm) – three phase (Larkin)
H1 Height 26.10" (66.3 cm) – all models26.10" (66.3 cm) – single phase
19.75" (50.2 cm) – three phase (Larkin)
Electricalsingle phase – 208-230/60/1
three phase – 208-230/60/3
Operating powersingle phase – 2.4 kW
three phase – 2.2 kW
Minimum circuit ampacity single phase – 10.7 A
three phase – 9.9 A
Maximum overcurrent protectionsingle phase – 15 A
three phase – 15 A
Outdoor condensing unit operating limits
(air temperature)
min -20 F (-29 C)
max 120 F (49 C)
single phase – 208-230/60/1 (Tecumseh)
three phase – 208-230/60/3 (Larkin)
single phase – 4.2 kW (Tecumseh)
three phase – 3.0 kW (Larkin)
single phase – 19.3 A (Tecumseh)
three phase – 15 A (Larkin)
single phase – 30 A (Tecumseh)
three phase – 15 A (Larkin)
min -20 F (-29 C)
max 120 F (49 C)
Maximum refrigerant line run length100' (30.5 m)100' (30.5 m)
Maximum line rise above evaporator35' (10.7 m)35' (10.7 m)
Evaporator mounting above condenser15' (4.6 m)15' (4.6 m)
Maximum refrigeration line drop without oil trap 15' (4.6 m)15' (4.6 m)
Refrigerant charge12.5 lb required at installation12.5 lb – single phase (Tecumseh)
8.5 lb – three phase (Larkin)
required at installation
Approximate ship weight260 lb (118 kg)270 lb (122 kg) – single phase (Tecumseh)
230 lb (104 kg) – three phase (Larkin)
Approximate net weight250 lb (114 kg)260 lb (118 kg) – single phase (Tecumseh)
210 lb (95 kg) – three phase (Larkin)
NOTE:
1. The entire liquid line should be insulated separately from the suction line.
Cleaning/sanitizing and preventive maintenance (all models)
Note: Do not use bleach to sanitize or clean the icemaker.
Preventive maintenance
Periodic cleaning of Follett’s icemaker system is required to ensure peak performance and delivery of clean,
sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as
recommended, and more often if environmental conditions dictate.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system,
in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent.
Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed
according to the schedule below. Service problems resulting from lack of preventive maintenance will not be
covered under the Follett warranty.
Weekly exterior care
The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.
All service on refrigeration systems must be performed in accordance with all federal, state and local laws. It is the
responsibility of the technician to ensure that these requirements are met. Recharging ice machine to other than
factory specications will void the warranty.
R404A ice machine charge specications
ModelLine RunTotal Charge
1010/1410 single-phase (Tecumseh)0-100 ft (0-30.5 m)12.5 lbs (5.44 kg)
1010 three-phase (Tecumseh)0-100 ft (0-30.5 m)12.5 lbs (5.44 kg)
1410 three-phase (Larkin)0-100 ft (0-30.5 m)8.5 lbs (3.86 kg)
Note: Condensing unit shipped with 0.5 lb of R404A charge.
Refrigerant replacement requirements
1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to
the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage
container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88
must be used.
2. In the event of system contamination (for example, a compressor burn out, refrigerant leak, presence of
non-condensibles or moisture), the system must be repaired, evacuated and recharged using virgin or
reclaimed refrigerant that meets ARI standard 700-88.
3. Follett LLC does not approve of recovered refrigerants. Improper refrigeration servicing procedures will void
the factory warranty.
Evacuation
Evacuate the system to a level of 500 microns. When the 500 micron level is reached, close all valves. Allow the
system to sit for approximately 20 minutes. During this period the system pressure should not rise. If the system
pressure rises and stabilizes there is moisture in the system and further evacuation is needed. If the pressure
continues to rise check the system for leaks.
Evaporator Unit Low-side or ice making head
AmbientsMinimumMaximum
Air temperature50 F/10 C 100 F/37.8 C
1
Water temperature
1
Ambient water temperature is measured in the ice machine water reservoir.
45 F/7 C 90 F/32.2 C
Ice capacity test
Ice machine production capacity can only be determined by weighing ice produced in a specic time period.
1. Replace all panels on ice machine.
2. Disconnect the drain solenoid.
3. Run ice machine for at least 15 minutes.
4. Weigh and record weight of container used to catch ice.
5. Catch ice for 15 or 20 minutes.
6. Reconnect the drain solenoid.
7. Weigh harvested ice and record total weight.
8. Subtract weight of container from total weight.
9. Convert fractions of pounds to decimal equivalents (ex. 6 lbs 8oz = 6.5 lbs).
10. Calculate production using following formula:
1440 min. x wt. of ice produced
Total test time in minutes
Production capacity/24 hr.
=
11. Calculated amount per 24 hours should be checked against rated capacity for same ambient and water
temperatures in Ice Production Tables.
6. Ice machine is making ice.
Excessive water in bin or
coming into bin from transport
tube.
7. Ice machine is not making ice.
Lo water.
ATTENTION!
To prevent circuit breaker overload, wait 5 minutes before restarting
this unit. This allows the compressor to equalize and the evaporator
to thaw.
FLASHINGON or OFF
1. Failed water sensors. Processor
assumes there is no water when
there is water.
2. Blocked reservoir vent.
3. Defective water feed solenoid
valve. Stuck in open position.
1. Water supply is insufficient.
2. Low water pressure.
3. Defective water feed solenoid
valve. Stuck in closed position.
4. No water feed output from
PC board.
5. Plugged screen on inlet side of
ll solenoid.
6. Plugged check valve.
1. Clean or replace water probe
assembly. Check wiring
connections.
2. Clean or replace vent tubes.
3. Replace water feed solenoid
valve.
1. Restore water supply and check
water lters. If evaporator was
completely empty the reset button
may have to be pressed to restart
the ice machine.
2. Ice machine will eventually start
when water reaches normal lo level.
3. Replace water feed solenoid valve.
4. Replace PC board.
5. Remove and clean screen.
6. Remove and clean.
Warranty Registration and Equipment Evaluation
Thank you for purchasing Follett equipment. Our goal is to earn your complete satisfaction by delivering high-value products and
services backed by outstanding customer and technical support.
Please review the installation instructions thoroughly. It is important that the installation be performed to factory specications so
your equipment operates at its maximum efficiency.
Follett LLC will not be liable for any consequential damages, expenses, connecting or disconnecting charges, or any losses
resulting from a defect of the machine. For full warranty details, visit our website www.follettice.com/productwarranties.
Registering your equipments helps Follett track your equipment's service history should you need to contact us for technical
support, and your feedback helps us improve our products and services. Please visit www.follettice.com/support to complete the
Warranty Registration form.
Should you have any questions, please contact Follett's technical support group at (877) 612-5086 or
(610) 252-7301 and we will be happy to assist you.
Harmony, Ice Manager, Micro Chewblet, SafeCLEAN Plus, SaniSponge and Vision are trademarks of Follett LLC.
Chewblet, RIDE and Follett are registered trademarks of Follett LLC, registered in the US.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com