for the Operation and Service manual for your unit.
HCC/HMC 1010/1410 A/W
HCE/HME 1010/1410 A/W
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide
carefully before you begin your installation.
Should you need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notied within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Installation and Service Videos:
www.follettice.com/servicevideolibrary
01266568R01
CAUTION!
§ Warranty does not cover exterior or outside installations.
§ Do not tilt unit further than 30° off vertical during uncrating or installation.
§ Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this area at all times. If access to
this area is required, power to unit must be disconnected rst.
§ This appliance is not suitable for installation in an area where a water jet could be used.
§ This appliance must not be cleaned by a water jet.
§ User maintence should not be done by children.
§ Follett recommends a Follett water lter system be installed in the ice machine inlet water line (standard capacity
#00130229, high capacity #00978957, carbonless high capacity #01050442).
§ Prior to operation clean the dispenser in accordance with instructions found in this manual.
§ Do not block air intake or exhaust.
§ This appliance should be permanently connected by a qualied person in accordance with application codes.
§ A qualied person shall provide a readily accessible disconnect device incorporated into the xed wiring.
§ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
§ This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children should be supervised to ensure that they do not
play with the appliance.
§ This appliance is designed for commercial use.
§ WARNING! To avoid a hazard due to instability of the appliance, it must be xed in accordance with the instructions.
§ Warranty does not cover exterior or outside installations.
§ To reduce risk of shock, disconnect power before servicing.
§ Connect to potable water supply only.
§ Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
§ Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
Specications
Electrical
Each ice machine requires its own separate circuit with electrical disconnect within 10 ft (6 m).
Equipment ground required.
Standard electrical:
§ HCE1010: 230/50/1 (6 ft (2 m) cord) requires dedicated 15A circuit
§ HCE1410: 230/50/1 (6 ft (2 m) cord only, no plug) requires dedicated 20A circuit
§ HCC1010: 208-230/60/1 (6 ft (2 m) NEMA 6-15 cord and plug provided) requires dedicated 15A circuit
§ HCC1410: 208-230/60/1 (6 ft (2 m) NEMA 6-20 cord and plug provided) requires dedicated 20A circuit
§ Amperage: 1010A/W - 11A, 1410A/W - 14A
Plumbing
WARNING
This equipment to be installed with adequate backow protection to comply with applicable federal, state, and
local codes.
§ 3/8" OD push-in water inlet (connection inside machine) - 3/8" OD tubing required
§ Water shut-off recommended within 10 feet (3 m).
§ Water supply must have particle ltration. Follett recommends the lter system that has integral scale inhibitors.
(Follett item# 00130286).
§ Follett does not recommend the use of water softeners or bowl scale inhibitors.
§ The potable water total dissolved solids (TDS) content must be greater than 10 ppm for the water control
system to function properly. If using reverse osmosis water ltration system, ensure TDS level is greater than
10ppm.
2 Horizon Elite 1010/1410 Self-Contained (50 Hz and 60 Hz)
Flush drain plumbing
3/4" barb x 3/4" FPT
1" Stand pipe/Drain
2 ft. x 1" OD
silicone tubing
Minimum 8"
radius
3/4" MPT x 1" slip
1" PVC Drain
2 ft. x 1" OD
silicone tubing
3/4" MPT x 1" slip
3/4" barb x 3/4" FPT
1'
1/4" per foot
(6,4 mm per 0,3 m)
§ 3/4" MPT ush drain connection at the rear of the machine.
§ Drain must slope 1/4" per foot (6 mm per 30.4 cm).
§ Drain line should not be shared with any other piece of equipment.
§ Drain line cannot be reduced to a size smaller than 1".
§ Drain should be piped without a vent.
Chassis drain plumbing
§ Plug must be removed from John Guest tting.
§ Route 3/8" drain tubing through knockout in back of docking station and insert fully into John Guest tting
connection at the rear of the machine chassis. Route other end of 3/8" drain tubing to drain.
§ Drain must slope 1/4" inch per foot (6 mm per 30.4 cm).
Horizon Elite 1010/1410 Self-Contained (50 Hz and 60 Hz) 3
Ambient
Air temperature100 F/38 C max.50 F/10 C min.
Water temperature90 F/32 C max.45 F/7 C min.
Water pressure – potable70 psi max. (483 kPa)10 psi min. (89 kPa)
Heat rejection
10101410
Air-cooled11,300 BTU/hr16,000 BTU/hr
Water-cooled12,800 BTU/hr16,400 BTU/hr
Weight
10101410
Approximate ship weight275 lb (125 kg)305 lb (138 kg)
Approximate net weight265 lb (120 kg)295 lb (134 kg)
Ice production
1010 Air-cooled ice machine capacity/24 hrs.
Ambient Air Temperature F/C
F60708090100
C1621273238
5011601061962825688lbs
10526481436374312kg
6010931001909795681lbs
16496454412361309kg
701026941857765674lbs
21465427389345306kg
80971893815730644lbs
27440405370331292kg
90917845773694614lbs
Evap Potable Water Temperature F/C
32416383351315279kg
1410 Air-cooled ice machine capacity/24 hrs.
Ambient Air Temperature F/C
F60708090100
C1621273238
501593146613391230112 1lbs
10723665609558508kg
60151813961275116 31052lbs
16689633578528477kg
70144213271 2 111097982lbs
21654602549498445kg
801394127211 5 01050950lbs
27632577522476431kg
901345121710891004918lbs
Evap Potable Water Temperature F/C
32610552494455416kg
1010 Water-cooled ice machine capacity/24 hrs.
Condenser Water Temperature F/C
F5060708090
C1016212732
50109610431011947892lbs
10497473454430405kg
601006970938888839lbs
16456440425403381kg
709178988 74830778lbs
21416407396376353kg
8087488883078774 9lbs
27396403376357340kg
9083180777874 5712lbs
32377366353338323kg
Evap Potable Water Temperature F/C
1410 Water-cooled ice machine capacity/24 hrs.
Condenser Water Temperature F/C
F5060708090
C1016212732
501393136813431328 1313 lbs
10632621609602596kg
601374132612781268 1257 lbs
16623601580575570kg
701335128412131207 1201 lbs
21606582550547545kg
8012781216115 311 3 51116lbs
27580552523515506 kg
9012 01114 710931063 1032 lbs
32545520496482468kg
Evap Potable Water Temperature F/C
4 Horizon Elite 1010/1410 Self-Contained (50 Hz and 60 Hz)
Dimensions and clearances
§ Entire front of ice machine must be clear of obstructions/connections to allow removal.
§ 1" (26 mm) clearance above ice machine for service.
§ 1" (26 mm) minimum clearance on sides.
§ The intake and exhaust air grilles must provide at least 250 sq in (1615 sq cm) of open area.
§ Air-cooled ice machines – 18" (458 mm) minimum clearance between discharge and air intake-grilles.
1410 ONLY
1410 ONLY
A
C (1410 ONLY)
N
B
A 22.51" (57.2 cm)
D (1410 ONLY)
B 22.48" (57.1 cm)
C 25.15" (56.3 cm)
D 2.66" (6.8 cm)
E
G
F
E 20.84" (52.9 cm)
F 17.49" (44.4 cm)
G 15.00" (38.1 cm)
H 2.73" (6.9 cm)
I 2.30" (5.8 cm)
J 3.34" (8.5 cm)
H
I
J
K
L
M
K 10.44" (26.5 cm)
L 1.81" (4.6 cm)
M 28.50" (72.4 cm)
N 29.15" (74.0 cm)
Horizon Elite 1010/1410 Self-Contained (50 Hz and 60 Hz) 5
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