Following installation, please forward this manual
totheappropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Order parts online:
www.follettice.com
01069798R03
Page 2
Contents
Welcome to Follett......................................................................................................................................................3
Before you Begin ................................................................................................................................................... 3
Ambient Information ..............................................................................................................................................3
Locating the Freezer .............................................................................................................................................. 4
Reversing the Door Swing – Optional ...................................................................................................................6
Adjusting Hinge Closure Force .............................................................................................................................. 9
Installing Third-party Temperature Probe ........................................................................................................... 10
Temperature Control ............................................................................................................................................13
Changing Temperature Display from C to F ........................................................................................................ 14
Changing Temperature Display from Decimal to Integer ..................................................................................... 14
Sleep Function .....................................................................................................................................................14
Minimum and Maximum Temperature Function ..................................................................................................14
Service .......................................................................................................................................................................18
Door Gasket Replacement .................................................................................................................................18
Refrigeration System ........................................................................................................................................... 19
Checking Refrigeration System Pressures ..........................................................................................................19
Compressor Information ......................................................................................................................................20
Defrost Heater Information ..................................................................................................................................20
Temperature Surveillance Module Accessory (P/N 00168674) ........................................................................... 23
Temperature Alarm Accessory (P/N 00112185) ................................................................................................... 23
Digital Data Logger (P/N 01057561) ....................................................................................................................23
Glycerine - 16 oz. bottle (P/N 00959296) ............................................................................................................23
Replacement Parts ...................................................................................................................................................24
Control Board .......................................................................................................................................................28
2 FZR1/FZR2 Compact Freezers
Page 3
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this product delivers that same degree of service, we ask that
you take a moment to review this manual before beginning the installation. Should you have any questions or
require technical help at any point, please call our technical service group at (877) 612-5086 or (610) 252-7301.
Before you Begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of
a claim, if necessary.
Check your paperwork to determine which item number you have. Follett item numbers are designed to provide
information about the type of freezer you are receiving.
Specications
Dimensions
FZR1FZR2
Dimensions (external)
Dimensions (internal)
Shelf SizeNA
Capacity0.6 cu ft (16 L)1.6 cu ft (44 L)
Weight (uncrated)*86 lbs (39 kg)104 lbs (47 kg)
* Add 22 lbs/10 kg for packaging.
18.6" W x 24" D x 17.93" H
(47 cm x 61 cm x 46 cm)
14.6" W x 11.6" D x 5.72" H
(37 cm x 29 cm x 14.6 cm)
18.6" W x 24" D x 27.93" H
(47 cm x 61 cm x 71 cm)
14.6" W x 11.6" D x 15.72" H
(37 cm x 29 cm x 40 cm)
13.75 W x 9 D
(35 cm x 23 cm)
Electrical Specications
§ 115 V, 60 Hz, 1 phase
§ Full load: 4.1A
§ Minimum circuit ampacity: 15A
§ Maximum size of branch circuit overcurrent device: 15A
§ Follett recommends circuit be protected by GFCI.
Refrigeration Specications
Maximum Design Pressures (psi)
RefrigerantCharge Size (oz)
R404A9.2461143
High SideLow Side
Heat Rejection
§ 875 BTU/hr (256 W) maximum
Ambient Information
CAUTION!
The FZR1 and FZR2 are for indoor use only.
OptimumMaximum
Air Temperature≤80 F (27 C) 100 F (38 C)
Relative Humidity60% max
FZR1/FZR2 Compact Freezers 3
Page 4
Installation
Locating the Freezer
Performance of FZR1 and FZR2 is affected by ambient temperature and location. To ensure proper
performance, please refer to the following drawings and conrm that the clearance requirements are met. There
is no clearance requirement for the back of the freezer so it can be placed against the wall.
80 F (27 C) and 60% RH – located under overhanging cabinet or shelf with zero top clearance
Requires 6" (15.3 cm) clearance on either right or left side
SHELF
SHELF
6" (15.3 cm) minimum air
6" (15.3 cm) minimum air
clearance required right
or left side
80 F (27 C) and 60% RH – unrestricted topclearance location
Requires 2" (5.1 cm) clearance on both sides and unrestricted top clearance (12" (30.5 cm) min above unit)
clearance required right
or left side
UNRESTRICTED TOP
CLEARANCE
UNRESTRICTED TOP
CLEARANCE
2" (5.1 cm) minimum air
2" (5.1 cm) minimum air
clearance required on
both sides
clearance required on
both sides
100 F (38 C) – maximum temperature location with zero top clearance
Requires 6" (15.3 cm) clearance on both sides
SHELF
SHELF
6" (15.3 cm) minimum air
clearance required on
both sides
6" (15.3 cm) minimum air
clearance required on
both sides
4 FZR1/FZR2 Compact Freezers
Page 5
Installing Foot Pads - Required
CAUTION!
Use caution when tipping the freezer during foot pad installation. DO NOT EXCEED 30° angle. Tipping
more than 30° can result in compressor malfunction.
1. Remove the foot pads (4) from the plastic bag packed inside
th e freezer.
2. Carefully tip the freezer back, ensuring that it cannot fall, to
expose the four foot pad holes (Fig. 1).
3. Position the foot pad over the foot pad hole and press the
center of the foot pad until it is fully seated. The foot pads
extend 1/8" (3.2 mm) below the base of the freezer (Fig. 1).
Installing Shelves - FZR2 only
1. Remove shelves and shelf brackets packed inside freezer. (If
ordered, nd additional shelf accessory in separate box.)
2. Install shelf brackets in pilasters (insert top tab, squeeze and
push in lower tab) (Fig. 2).
Fig. 1
Fig. 2
Installing Glycerine Solution in Product Simulation Bottle -
Fig. 3
Required
1. Remove the bottle from the bracket located in the upper right corner of the freezer (Fig.3).
2. Remove the top and ll the bottle with a 60/40 solution of
glycerine and water.
3. Replace the top (and probe).
4. Reinsert bottle into the bracket.
Note: If you are using this in a food service application, and installing
in accordance with NSF, you must remove the probe from the
bottle. NSF requires that air temperature be displayed.
FZR1/FZR2 Compact Freezers 5
Page 6
5. Plug in the freezer and return the power switch to ON (Fig.4).Fig. 4
Battery Backup (KP models only)
1. Provide power to the unit and turn the power switch to the ON
position.
2. Open the door using the keypad lock and prop the door open so
it doesn’t close during the battery installation.
3. Turn power switch to the OFF position or unplug the unit from
the power supply.
4. Remove the two screws (Fig. 5.1) on the front panel at the
bottom of the unit.
5. Remove the front panel.
Note: Take care when removing, some wires are connected to the
front panel (Fig. 5.2).
6. Find the battery pack on the right-hand side of the front panel.
7. Pull the battery pack and the battery connector away from the hook and loop patch on the front panel (Fig. 5.3).
8. Connect the battery connector with the black and red wires to
the top of the battery pack.
9. Place the battery pack back in place rmly on the hook and loop
patch.
10. Re-install the front panel.
11. Close the door.
12. Test operation of the keypad lock while the power to the unit is
OFF to conrm back-up battery connection.
13. Turn the power switch ON or plug the unit back into the power
su pply.
Fig. 5
3
2
1
Reversing the Door Swing – Optional
1. Use at screwdriver to carefully remove hinge covers (Fig. 6).
6 FZR1/FZR2 Compact Freezers
Fig. 6
Page 7
2. Using a small Phillips screwdriver, allen key or drift pin, rotate
top of spring assembly (counter-clockwise for right-hand hinged
doors) (Fig.7.1) to remove the pin (Fig.7.2).
3. Relieve torque on the spring.
Fig. 7
2
1
4. With a at-head screwdriver, simultaneously push down and pry
the top of the spring from out of the top of the hinge (Fig.8).
5. Support door and remove screws attaching hinge to freezer
cabinet and remove the door (Fig. 9).
6. Cover hinge screw holes with screws removed from opposite
side of door and door frame.
Fig. 8
Fig. 9
FZR1/FZR2 Compact Freezers 7
Page 8
7. Remove screws holding lock strike-bracket at "bottom" inside of
door (Fig. 10.1).
8. Remove screws from inside of door "top" and install bracket.
9. Plug "bottom" holes with retained screws and install lock strike-bracket to "top" inside of door (Fig. 10.2).
10. Reverse door 180° so that lock strike-bracket is on the bottom inside of door (Fig. 10.3).
Fig. 10
2
3
1
11. Reinstall the door on the opposite side of the doorframe. Adjust
Fig . 11
if needed.
12. Reinstall screws (torqued to 25 in-lbs) (Fig. 11).
13. Insert bottom of spring kit onto bottom hinge pin (Fig.12).Fig. 12
8 FZR1/FZR2 Compact Freezers
Page 9
14. Insert tool as shown and press down on both sides of tool
(Fig.13.1) to compress spring kit, then insert top of spring kit onto top hinge pin (Fig. 13.2).
Fig. 13
Adjusting Hinge Closure Force
1. Remove the tool and insert it (Phillips screwdriver, Allen key, drift pin) into hole nearest the hinge bracket (Fig.14).
Fig. 14
1
2
1
2. Rotate top of spring counter-clockwise to increase the spring
torque (Fig.15).
Fig. 15
FZR1/FZR2 Compact Freezers 9
Page 10
3. Insert pin into an open hole nearest the hinge bracket
(Fig.16.1), and remove the tool used to torque the spring
(Fig.16.2).
4. Repeat Steps 2 and 3 until desired closure force is achieved.
CAUTION!
Do not overtorque the spring unnecessarily. Minimum closure
force should close door when door is opened 1" (2.5 cm).
5. Reinstall hinge cover (Fig. 17).Fig. 17
Fig. 16
1
2
Installing Third-party Temperature Probe
Facilities using a third-party alarming and/or temperature monitoring
system need to install the third-party probe in the freezer. Follett
recommends removing any stored product before performing this
procedure.
1. Move the power switch on lower rear panel to OFF and unplug
th e freezer.
2. Remove the rear panel of the freezer (Fig. 18).
3. Open front door of freezer and remove shelf/shelves, if
installed, for better access.
10 FZR1/FZR2 Compact Freezers
Fig. 18
1
2
Page 11
4. From inside the freezer, push and fold the perforated cut out
located on the inside, upper-right hand corner (Fig.19).
5. Use a long screwdriver or drill to create a hole (up to 1"
(25.4mm) diameter) through the exposed foam insulation.
6. From inside the freezer, feed non-probe end of wire through
opening (Fig. 20).
7. Secure probe to interior cabinet wall to avoid product
interference.
8. Gently pull on non-probe end of wire to remove slack from
inside of freezer.
9. Use Permagum* or equivalent sealant to replace foam
insulation (removed in Step 5) to ensure proper performance of
freezer.
10. Remove any debris that may have fallen into the drain pan or
condensor area.
11. Route non-probe end of wire through appropriate ventilation
hole in freezer rear panel.
12. Reinstall the rear panel.
13. Connect non-probe end of wiring to monitoring device.
14. Plug in the freezer and return the power switch to ON.
* Permagum is a registered trademark of the Presstite Engineering Company.
Fig. 19
Fig. 20
FZR1/FZR2 Compact Freezers 11
Page 12
Cleaning
CAUTION!
Use only non-chlorine-based cleaners. Use of cleaners containing chlorine can cause staining and
pitting of the stainless steel
Interior
Using a sponge or soft cloth, clean unit with a non-abrasive, non-chlorinated, all-purpose detergent.
Exterior
Wipe exterior with a soft cloth in the direction of grain as needed. Stainless steel polish may be used to enhance
the nish of the unit.
Annual Cleaning
Removal of dust and other particulates from air intake areas and the condenser is important for proper operation.
Under certain conditions, some environments with large amounts of dust may require more frequent cleaning.
1. Move the power switch on lower rear panel to OFF and unplug
th e freezer.
2. Remove rear panel (Fig. 21.1).
3. Clean drain pan (Fig. 21.2) with a non-abrasive, non-
chlorinated all-purpose detergent.
4. Use a vacuum cleaner with brush attachment to clean
condenser, compressor motor, and related parts.
5. Reinstall rear panel.
Fig. 21
2
1
Operation
The temperature control board and probe (P1) indicate when the refrigeration system is required to turn on and
off.
The refrigeration system removes heat from the cabinet interior and rejects it to the surrounding room air.
When the cabinet interior temperature rises above the controller cut-in temperature, the controller turns the
refrigeration system on. The controller energizes the evaporator fan and solid-state control relay which energizes
the condensing unit. The compressor uses a current-style starting relay and a starting capacitor to start the
compressor motor.
When the cabinet interior falls below the predetermined cut-out temperature, read by the P1 (control probe),
the controller de-energizes the solid state compressor relay and condenser fan motor. The evaporator fan
continuously runs to acheive desired product temperature.
Any accumulated frost on the evaporator coils melts during the electric defrost cycle. The condensate drains
out of the unit to the condensate tray to the left of the condensing unit. The heat from the condensing unit
evaporates any condensate in the drain pan.
12 FZR1/FZR2 Compact Freezers
Page 13
Temperature Control
The temperature control system is preset by the factory to maintain a product temperature of –28 C (–18F). If
desired, the set-point temperature can be raised as high as –17C (0F) by following the instructions in Controller Operation for changing the temperature set point.
Defrosting
This unit is equipped with an electric defrost circuit designed to keep the evaporator “frost free”. Defrost cycles
are automatically initiated every six (6) hours. The cycle is terminated following a maximum twenty (20) minute
duration, or when the evaporator surface reaches a temperature of 5 C (41 F) as measured by defrost P2 probe.
During defrost there will be warmup in cabinet temperature, but the stored product will remain below –15 C (5 F)
with the setpoint at the factory default of –28 C (–18F).
Controller Operation
The controller is pre-programmed with a –28 C (–18F) set point. If this set point does not meet your specic
application needs, instructions for changing the set point are found below.
Controller Display
In normal operation, the controller displays simulation bottle temperatures in degrees celsius (C) or user-selected
degrees fahrenheit (F). Temperatures can be displayed to one decimal point.
The controller has system indicators above the temperature display to let you know when: the compressor is
energized (COMP), the evaporator fan is energized (FAN) or the unit is in defrost (DEF).
To display temperature Set-point
StepInputDisplay
1Press and release SETCurrent set-point temperature will display for approximately 5 seconds.
To change temperature Set-point
StepInputDisplay
1Press and hold SET for 3 secondsSet-point will ash.
2Press UP or DOWN arrows to desired
set-point
3Press and release SET to acceptProduct temperature will display.
Display will return to current product temperature.
New temperature set-point will ash on the display.
The compressor cut-in temperature is determined by the setpoint (SET) plus an offset (doF). The compressor
cut-out temperature is determined by the cut-in minus the differential (DIF).
Default settings of offset (doF) and differential (DIF) are in the second level menu (L2):
The controller can be locked so that the set-points in the controller cannot be changed.
1. To lock, press UP and DOWN arrows simultaneously until LOC appears (approximately 5 s).
2. To unlock the controller, press up and down arrows simultaneously until UNL appears. Changes are
only accepted when the controller is unlocked.
Changing Temperature Display from C to F
1. Press SET and UP arrow simultaneously until L1 (rst level menu) is displayed.
2. Press the UP arrow until UNT is displayed. Press SET then use the UP and DOWN arrows to change
the temperature display from F to C. Press SET to accept. The display will return to the temperature in
approximately 10 s.
Changing Temperature Display from Decimal to Integer
1. Press SET and UP arrow simultaneously until L1 (rst level menu) is displayed. Release.
1. Press SET and UP arrow simultaneously until L2 (second level menu) is displayed.
2. Press the UP arrow until rES is displayed. Press SET then use the UP and DOWN arrows to select Int
(integer) instead of Dec (decimal). Press SET to accept.
Sleep Function
Press the SLEEP button to blank the display, or press any button to wake the display. If the unit goes into an
alarm, the display will wake to display the alarm.
Minimum and Maximum Temperature Function
Records the highest and lowest temperatures logged by the probe selected to be displayed. Default display
probe is P3 (product simulation bottle probe).
High and low log display
1. Press the UP arrow to display the highest temperature the freezer has recorded since last reset or
power cycle.
2. Press the DOWN arrow to display the lowest temperature that the freezer has recorded since last reset
or power cycle.
Reset high and low log
1. Press UP or DOWN arrow until recorded temperature is displayed.
2. Press and hold SET until RST is displayed.
Alarming Functions
Set high and low alarms
1. Press and hold SET and UP arrows simultaneously until L1 is displayed. Use the UP and DOWN arrows
to navigate parameters.
2. The low temperature alarm parameter is AlL. Once the parameter is displayed, press SET to display
the low alarm temperature. The alarm temperature will ash on the display. Use the UP and DOWN
arrows to set the alarm temperature. Press SET to accept.
3. The high temperature alarm parameter is AlH. Once the parameter is displayed, press SET to display
the high alarm temperature. The alarm temperature will ash on the display. Use the UP and DOWN
arrows to set the alarm temperature. Press SET to accept.
14 FZR1/FZR2 Compact Freezers
Page 15
Start-up alarm Delay
The unit has a 120 minute time delay between when the unit is energized to when the temperature alarms
become active. This delay can be change in parameters in the controller under Alarm Startup Delay (ASd).
Mute the Alarms
The mute button is used to temporarily mute the audible alarm for 10 minutes. If the alarm condition of the unit
has not changed in 10 minutes, then the alarm will sound again.
Alarm acknowledgement and Alarm Reset
The alarm will need to be acknowledged after the alarm condition has been resolved, before the alarm will reset.
To acknowledge the alarm press and hold set until the RST is displayed.
Probe calibration
The temperature probes can be calibrated from –9.9 to +9.9. The calibration is in the second level menu under
P1C (control probe) P2C (defrost) P3C (Alarm).
Alarm Codes
When the unit senses an alarm, the display will ash the following codes.
ValueDescription
HA1Temperature is above the High Alarm #1 set point.
LA1Temperature is below the low Alarm #1 set point.
HA2Temperature is above the High Alarm #2 set point.
LA2Temperature is below the Low Alarm #2 set point.
SFSSuction line temperature probe fell below the suction failsafe temp of -15 C (5 F).
DFSDischarge line temperature probe rose above the discharge failsafe temp of 121 C (250 F).
LobLow battery alarm.
dADoor open alarm.
Error Codes
ValueDescription
P1-P8Controller is not sensing the probe.
F9Error saving new parameter values to permanent storage.
F10Incomplete model conguration.
F11Number/membrane is sticking.
F21Key shorted on user interface.
F22Communication error with user interface.
F23Communication error with Machine Control.
Alarming Contacts – Optional Accessory
This unit can be equipped with dry contacts that may be connected
to a 3rd party monitoring system. The dry contacts would have a
Common, a Normally Open and a Normally Closed connection point.
By default, Alarm Relay 1 is set to activate with any of the following
alarms: Alarm 1 High temp, Alarm 1 Low temp, Door Open Alarm, and
Power Loss Alarm.
Fig. 22 - Rear Panel Connections
(when installed)
ALARM 1
1A/30VDC
Gr
Bl
R
N.C.
N.O.
COM
FZR1/FZR2 Compact Freezers 15
Page 16
Advanced Settings
The freezer can be further customized through the rst level (L1) and second level parameters (L2) in the chart
below.
1. Press and hold SET and UP arrows simultaneously until L1 is displayed.
2. Use the UP and DOWN arrows to navigate the parameters. When the desired parameter is displayed, press SET.
3. Use the UP and DOWN arrows to navigate the sub menu of the parameter. Press SET to accept and
the display will return to the parameter list (after 30 seconds the display will return to the temperature
display).
ParameterDisplayDescription
Beeper FunctionbPrControls the audible beeper function on the controller. Off, All, door, Alarm,
Error.
Beeper VolumebPuSets the volume of the beeper: 0 (minimum) to 10 (maximum).
Button ClicksbtcSets if a beep should sound each time a button is pressed. Yes or No.
Sleep FunctionSLPDetermines if sleep function activated from the panel. Ye s or No.
Sleep Timer SLtAmount of time before the screen blanks automatically. 0 s to 600 s.
Alarm1 High TempA1HHigh temperature to activate alarm1. User set point to 121 C (250 F).
Alarm1 Low TempA1LLow temperature to activate alarm1. User set point to –46 C (–50 F).
4. Enter the user ID to clear, followed by ENTER (2 chirps will be heard).
5. Press 3 3 5, # (5 chirps are heard).
The code assigned to that user ID has been deleted. If an error is encountered, the control will beep
continuously for 3 seconds. The Master Code stored in user ID 99 cannot be deleted.
Example: To delete the user code in ID 15:
1. Press 3 6 5 # 1 2 3 4 5 6 [ENTER] (5 chirps will be heard).
2. Press 1 5 [ENTER] (3 Chirps will be heard).
3. Press 3 3 5, # (3 Chirps will be heard) (335 = DEL).
4. Press 1 5 [ENTER] (2 Chirps will be heard).
5. Press 3 3 5, # (5 Chirps will be heard).
FZR1/FZR2 Compact Freezers 17
Page 18
Service
Door Gasket Replacement
1. Remove existing gasket from mounting track (Fig. 23).
2. Verify mounting track is free of any remaining gasket material.
3. Align new gasket with mounting track and press rmly in place.
4. Open and close door, checking for proper gasket seal without
pinching against freezer.
Access Compressor Compartment
Follett’s compressor compartment allows technicians to gain full access
to the condensing unit from the freezer back without cutting refrigerant
lines.
1. Remove rear panel (Fig. 24).
2. Remove two screws facing downward that secure the panel
assembly to the base plate.
3. Loosen the six screws that secure the rear panel to the back of
the refrigeration box. Lift rear panel off to access (Fig. 25).
Fig. 23
Fig. 24
Changing the Back-up Batteries
1. Follow the instructions in the Battery Backup section on page 6.
2. After Step 7, disconnect the battery connector (with black and
red wires) from the top of the battery pack.
3. Remove the eight AA batteries from the battery pack.
4. Install eight new AA batteries into the battery pack.
5. Continue with Step 8 of the Battery Backup section.
Fig. 25
18 FZR1/FZR2 Compact Freezers
Page 19
Controller Replacement
1. Turn power switch to the OFF position and unplug the unit from
the power supply.
2. Remove the two screws (Fig. 26) on the front panel at the
bottom of the unit.
3. Remove the front panel and slide the panel to the right of the
freezer.
Note: Take care when removing, some wires may be connected to
the front panel.
Fig. 26
4. Find the control module and remove the screw at the front of the module (Fig. 27).
5. Lift the module and pull forward.
Fig. 27
Refrigeration System
The refrigeration system is designed to give many years of trouble-free service. Except for routine cleaning of
the air-cooled condenser and related parts, the refrigeration system requires no service or maintenance. The
system uses a TXV and is critically charged.
Checking Refrigeration System Pressures
CAUTION!
Please contact Follett Technical Service at (877) 612-5086 or (610) 252-7301 in the event of a
refrigeration problem that requires evacuation and recharging.
FZR1/FZR2 Compact Freezers 19
Page 20
FZR1, FZR2
FZR1FZR2
Condenser inlet air temperature70 F (21.1 C)80 F (26.6 C)70 F (21.1 C)80 F (26.6 C)
Suction pressure (psig)11.111.611.611. 8
Discharge pressure (psig)232271207230
Note: Do not attempt to obtain correct refrigeration pressures by adjusting the system charge.
Refrigeration System Diagram
COMPRESSOR
10oz. Charge
Low Pressure Vapor
DEFROST
HEATER
EVAPORATOR
EVAPORATOR FAN
High Pressure Vaport
FAN
Low Pressure
Liquid
TXV
EVAPORATOR/DEFROST UNIT
HIGH PRESSURE
VAPOR
HIGH PRESSURE
LIQUID
Compressor Information
Danfoss modelTFS4.5CLX
Run load amps (RLA)3.5
Lock rotor amps (LRA) 20
Ohms start winding to common 3.8
Ohms run winding to common 2.6
Ohms start winding to run winding 6.4
Defrost Heater Information
§ 4.0A, 456 W @ 70 F, 115V
§ Resistance:
70 F (21 C) = 27.6 Ω to 30.5 Ω
DRYER
LOW PRESSURE
LIQUID
High Pressure
Liquid
CONDENSING UNIT
LOW PRESSURE
VAPOR
20 FZR1/FZR2 Compact Freezers
Page 21
Wiring Diagram
FZR1/FZR2 Compact Freezers 21
Page 22
Freezer Troubleshooting
Before calling for service
1. Check that unit is plugged in.
2. Test outlet with another appliance to verify power.
Troubleshooting Matrix
SymptonPossible CauseSolution
Freezer does not operate (no
components run).
Compressor does not run.Thermal overload open or defective.Allow to cool or replace.
Evaporator fan motor does not run.Defective fan motor.Replace fan motor.
Freezer does not shut off.Controller not sensing cut-off
Freezer does not maintain temperature
(all components run).
Power switch faulty or in OFF position;
loose connection.
Freezer not plugged in.Connect plug.
No power to cord.Restore power.
Temp controller not energizing
components.
Probe not sensing set point
temperature.
Capacitor and/or relay defective.Replace as required.
Compressor defective.Replace compressor.
temperature.
Controller keeping refrigeration system
energized.
Condenser or evaporator coil needs
cleaning.
Faulty door gasket.Replace door gasket.
Excessively high ambient or
indadequate air clearance.
Refrigerant leak.Locate and repair leak.
Incorrect refrigerant charge.Recover, evaluate and weigh in correct
Turn power switch to ON; check switch
and connections.
Check controller contact terminals for
power. Replace controller if needed.
Replace controller and/or probe.
Replace controller and/or probe.
Replace controller.
Clean coils.
Maximum recommended ambient is
100F (38 C). See Locating the Freezer
on page 4.
charge.
If problems persist after following this basic troubleshooting guide, call Follett technical service
group at (877) 612-5086 or +1 (610) 252-7301.
22 FZR1/FZR2 Compact Freezers
Page 23
Accessories
The following accessories are available for Performance Plus undercounter freezers. Instruction sheets are
available in the download section of the Follett website (www.follettice.com).
Temperature Surveillance Module Accessory (P/N 00168674)
§ Reference instruction 00168609 (packed with module)
Temperature Alarm Accessory (P/N 00112185)
§ Reference instruction 00112052 (packed with temperature alarm accessory)
Digital Data Logger (P/N 01057561)
§ Reference instruction 01057579 (packed with digital data logger)
Digital data logger includes the following:
DescriptionPart #
Temperature probe certicate of traceability Calibration by Dickson (NIST)
and ISO/IEC 17025
DicksonWare software and USB cable01057603
AC power adapter01 0 5 7 6 11
60 ml product simulation bottle00112 037
Velcro, hook and loop fastener206406
Glycerine - 16 oz. bottle (P/N 00959296)
01057595
Wall-mount Kit (P/N 00969949)
§ Reference instruction 00969642
Remote Alarm Contact Accessory (P/N 01092022)
Stacking Kit Countertop to Countertop (P/N 01100742)
§ Reference instruction 01102185
Note: new kickplates may need to be ordered, please contact Follett for more information.
Stacking Kit Countertop to Performance Plus (includes one straight kick plate)
(P/N 01100759)
§ Reference instruction 01103084
FZR1/FZR2 Compact Freezers 23
Page 24
Replacement Parts
2
12
13
7
1
8
3
14
11
4
10
15
9
16
56
24 FZR1/FZR2 Compact Freezers
Page 25
Hardware
Reference #DescriptionPart #
1Door with gasket and lock strike bracket, FZR101081710
1Door with gasket and lock strike bracket, FZR2010 8172 8
2Gasket, door, FZR10107 74 3 7
2Gasket, door, FZR20107 74 4 5
3Hinge, top with spring and hardware0105 3677
4Hinge, bottom00940478
Not shownHinge kit, top and bottom with hardware0105 368 5
5Spring bolt lock01065507
6Spring bolt with latch, bracket, and hardware010 8170 2
7Lock, deadbolt with keys00959528
8Bracket, lock mounting01095843
9Panel, front01081660
Not shownPanel, front with keypad01081678
10Battery pack (includes harness)01085018
Not shownFoot pads00900134
11Screws, front panel (2 required)203460
12Strip sealer, REF1/2, /FZR1/2010 8173 6
Not shownFascia heater, FZR101064641
Not shownFascia heater, FZR201064666
13Shelf00969956
14Bracket, lock strike010 41953
15Display, controller0108 5794
Not shownBracket, bottle00 961656
Not shownBottle, solution, 60 mL00112 037
Not shownGasket, bottle0012029
16Reed switch01092048
Not shownPilaster, screw, FZR2 only206796
Not shownPilaster, FZR2 only00961334
Not shownSupport, shelf00156240
FZR1/FZR2 Compact Freezers 25
Page 26
Evaporator
5
4
6
2
8
3
1
9
7
Reference #DescriptionPart #
1
2
3
4
5
6
7
8
9
Cover, evapor ator, fro nt01081751
Cover, evaporator01085000
Fan guard, evaporator00940452
Fan, evaporator00940460
Evaporator01017961
Thermal expansion valve010 81785
Drain pan assembly, evaporator, FZR1/201086917
Defrost heater, FZR1/201063940
Safety switch, defrost, FZR1/201053932
26 FZR1/FZR2 Compact Freezers
Page 27
Compressor Components
3
11
8
9
9
12
7
6
4
5
10
2
1
ReferenceDescriptionPart #
1Alarm terminal (part of Alarm Contact Accessory)01017516
2Swtich, power00967604
3Refrigeration cover, FZR100960799
3Refrigeration cover, FZR200960807
4Compressor01069780
5Compressor support bracket00958694
6Start relay, compressor01074723
7Start capacitor, compressor01062348
8Coil, condenser010 4156 5
9Motor, fan, condenser00940460
10Drier, lter01068857
11Fan shroud, condenser, FZR1010 41979
11Fan shroud, condenser, FZR201065093
Not shownLower ventilation cover, FZR1/201037803
Not shownUpper ventilation cover, FZR101062892
Not shownUpper ventilation cover, FZR201037811
12Condensate tray00902601
Not shownCompressor with start components and drier01096023
Not shownRelay cover01074731
FZR1/FZR2 Compact Freezers 27
Page 28
Control Board
2
2
1
4
ReferenceDescriptionPart #
1Control board, FZR1/201081793
Not shownControl board, keypad, FZR1/2 - KP models01081801
2Compressor/defrost relay01042092
Not shownProbe, temperature01062801
3Mounting plate, control board01097955
Not shownStand offs, control board00903005
Not shownMounting plate screw204511
4Drive board - keypad01085844
Not shownProbe jumper01092014
3
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