Follett DB1000, EDB1000SA User Manual

Ice Pro™ DB1000 Series Automatic

Ice Bagging and Dispensing System

Order parts online
www.follettice.com

Installation, Operation and Service Manual

Following installation, please forward this manual

to the appropriate operations person.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

00109710R13

Table of contents

Welcome to Follett Corporation
Important cautions
Specifications
Installation

Door entry
Locating unit
Leg extension accessory
Leveling
Utility connections
Foot pedal
Bag wicket
Sanitize
Icemaker
Adjustments
Cleaning and sanitizing
Exterior care
Interior care
Semi-annual cleaning

Operation
How the dispenser works

System overview
Control functions
Bag pins – installing wickets
Adjusting bag stand height
Using Totes™ or other containers
Using SmartCART™ or other mobile ice storage devices
Removing bag stand
Service
Agitator removal

Wiring diagram

Troubleshooting guide
Replacement parts

3
3
4
6
6
9
9
9
9

9
10
10
10
10

11
11
11

11
12
12
12
13
14
14
14
14
14
15
15
16
17
19

2

Welcome to Follett

!

Follett ice dispensers enjoy a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask
that you take a moment to review this manual before beginning the installation of the dispenser. Should you have
any questions or require technical help at any point, please call our technical service group, [phone] or
[phone].

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of
a claim, if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett ice dispensing equipment. Following is an explanation of the
different model numbers in the DB1000 series.

DB1000SA

SA = Semi-Automatic ice dispensing and bagging

1000 – 1000 lbs maximum bin capacity

DB – Dispensing bin - 220/60 Hz
EDB – Dispensing bin - 230/50 Hz

Important cautions

Storage area of dispenser contains mechanical, moving parts. Keep hands and arms clear of
this area at all times. If access to this area is required, power to unit must be disconnected first.

Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Should local codes require a hard-wired connection and/or shielded wiring, eliminate the cord(s)
and plug(s) and follow the appropriate wiring diagram.

Dispenser can accommodate most cube/cubelet ices up to 1" square or Chewblet® ice (made by
Horizon ice machines). Crushed, flake, or nugget ice cannot be used. Use of these ices can jam

dispenser and void warranty. For questions about ice compatibility, call Follett’s customer service

group toll free at [phone] or [phone].

Always disconnect power before cleaning or servicing the dispenser.

Failure to remove all sanitizer may result in health hazard.

3

Specifications

Electrical

Each icemaker and dispenser requires separate circuit. Equipment ground required.

Standard electrical - 220V, 60Hz, 1 phase, Max. fuse – 5 amps, 15 amp circuit. Cord and plug provided.

Plumbing

Drain 1" PVC FPT for hopper drain

Note: Drains should be hard piped and insulated. Maintain at least 1/4" per foot (1cm per 31cm run) slope

on drain line run

Clearance and access information

Door entry Installation sites must have an unobstructed path to installation location

with door openings no less than 34.25" (870mm)

Service Clearance A minimum of 12" (305mm) to left of unit is necessary for service

Ice type

Dispenser can accommodate most cube/cubelet ices up to 1" square or Chewblet ice (made by Horizon ice
machines). Crushed, flake, or nugget ice cannot be used. Use of these ices can jam dispenser and void warranty.
For questions about ice compatibility, call Follett’s technical service group toll free at [phone] or
[phone].

Icemaker weight limit

Icemaker(s) mounted on thin top may not exceed 800 lbs (364kg)

Icemaker(s) mounted on thick top may not exceed 1300 lbs (590kg)

Container sizes

Standard unit accommodates bag sizes up to 20 lbs (9kg) / 27.35" (696mm)

Standard dispense chute compatible with carts and containers up to 29.5" (750mm) high

Optional 6.5" (166mm) leg extension kit may be purchased to allow for up to 36" (915mm) high carts
and bags up to 40 lbs (18kg) and 33.85" (860mm) high

Bag pins

Bag pins may be adjusted to accommodate bag hole centers from 5" (127mm) to 10" (254mm)

4

Dimensions and clearances

12" (305mm)

Service

Clearance

Front view

52.0"

(1321mm)

22.5" (572mm)
1" FPT drain

31"
(788mm)
max. cart

27.35"
(695mm)
max. bag

Side view

45.5"

(1156mm)

(864mm)

46.75"

(1188mm)

34"

71.75"

(1823mm)

7"

(18mm)

9.5"

(242mm)

1" FPT

drain

Notes

Special top required for icemakers weighing more than 800 lbs (364kg). Adds an additional 2.125" (54mm) to
height. Contact factory.

Add 2" (51mm) to depth and 10 lbs (4.5kg) to shipping weight when drain pan accessory used.

5

Installation

Fig. 1

Door Entry

Some disassembly may be necessary to gain access through door
openings with a width of 34.25" (850mm) to 45.5" (1156mm).

Note: Disassembly is NOT necessary for gaining entry through
door openings larger than 45.5" (1156mm)

1. Remove lower splash panel with four screws (Fig. 1.1).

2. Detach the following plugs from the left side of control box:

a) Window interlock J26 (Fig. 2.1)

b) Control J21 (Fig. 2.2)
c) PCB power J22 (Fig. 2.3)
d) Auger motor J24 (Fig. 2.4)
(model DB1000SA only)

1

Fig. 2

1 – WINDOW INTERLOCK J26

FOOTSWITCH J27

2 – CONTROL J21

3 – PCB POWER J22

AGITATION MOTOR J23

4 – AUGER MOTOR J24

3. Remove control panel cover by lifting and detaching hook and
loop tape (Fig. 3.1).

4. Remove lower cover with two thumbscrews, one from each
side (Fig. 3.2).

Fig. 3

1

2

6

6. Remove ice deflection plate by lifting up (Fig. 4.2).

7. Remove auger by lifting up (Fig. 4.3).

8. Remove auger tube by lifting up. Note position of locating slot
on lower end for reinstallation (Fig. 4.4).

Fig. 45. Remove transfer case with two latches (Fig. 4.1).

1

2

3

4

9. Remove blower duct by loosening thumb screw, rotating clip
(Fig. 5.1) and lifting up (Fig. 5.2).

10. Remove control box/fan motor mounting assembly with two
screws (Fig. 6).

Fig. 5

2

1

Fig. 6

7

11. Remove auger motor bracket with 8 screws (Fig 7).

12. Remove bag pin bracket with two thumbscrews (Fig. 7).

Fig. 7

13. The unit's width may be further reduced by removing the upper
ice storage section (Fig. 8). This reduces unit width by

1.75" (45mm) to an overall width of 34" (864mm).

a) Remove window.

b) Pull window interlock switch cable through wire trough in
upper right corner of base (Fig. 8.1).

c) Cut tie wrap.

d) Release latch from each side of ice storage section
(Fig. 8.2).
e) Lift upper ice storage section from base.

Note: Reinstallation of auger tube requires locating slot be in the
7 o’clock position and upper end of auger be flush to auger
motor bracket.

Fig. 8

2

1

8

Locating unit

(226mm)

A minimum of 12" (305mm) to the left of the unit must be unobstructed
for service clearance (see dimensions and clearances).

Fig. 9

Leg extension accessory

1. Raise unit off feet.

2. Remove each standard foot channel with four carriage bolts
(Fig. 9.1).

3. Remove foot insert and cap insert from standard foot channel.

4. Align each accessory extension foot channel to the eight
holes of leg.

4. Use the four carriage bolts removed in step 2 and four carriage
bolts supplied with leg extension accessory to attach each
extension channel to the eight holes of each leg (Fig. 9.2).

6. Place foot insert and cap insert into extension foot channel.

5. Verify each leg is in fully retracted position prior to lowering
unit on feet.

6. Follow leveling instructions below.

Leveling

Leveling the unit is important for the proper operation of any
top mounted icemaker. The dispenser is shipped with the legs in the
fully retracted position. Each leg may be adjusted independently by
turning clockwise to lower the leg or counterclockwise to raise the leg.

1

Fig. 10

1

1

2

2

2

Utility connections

Drain

Drain connection is made to the 1" FPT PVC fitting (Fig. 10). Leave

a minimum of 1/4" per foot (1cm per 31cm run) slope on drain line

run. Insulate the entire run length to prevent condensation from
forming on outside of drain line.

Note: Avoid excessive tightening force when connecting

to this fitting.

Note: Do not apply excessive heat if any sweating of fittings is

necessary. Heat conduction through metal may melt
threads in plastic drain.

Electrical

Make electrical connections in accordance with local and NEC

codes. Each icemaker and dispenser requires separate circuit.
Equipment ground required.
Standard electrical – 220V, 60Hz, 1 phase. Max. fuse – 5 amps,
15 amp circuit. Cord and plug provided.

Foot pedal

The foot pedal is installed to the dispenser at the factory. Remove
packaging and place on floor near bag stand on front of dispenser.

8.875"

22.875"

(582mm)

drain

9

Bag wicket

Note: Bags must be placed behind rear stainless chute.

1. Move chute lever to down position (Fig. 11.1).

2. Transfer bags from wicket to bag pins by removing cardboard
backing and sliding 15 to 20 bags onto pins at a time until
posts are full (Fig. 11.2).

3. Return chute lever to up position (Fig. 12).

Sanitize

Follow cleaning and sanitizing instructions.

Fig. 11

1

2

Icemaker

Follow icemaker manufacturer’s recommendations for installation.

Note: Icemaker(s) mounted on thin top may not exceed 800 lbs
(364kg). Icemaker(s) mounted on thick top may not exceed
1300 lbs (590kg).

Adjustments

The installer should make the following initial adjustments to ensure
proper operation of the dispenser.

Bagger starter kit (DB1000SA models only)

The Ice Pro model DB100SA includes 250 bags.

1. Begin using the bags by locating the bagger starter kit and
following the the instructions for bag wicket on page 10.

2. Follett recommends ordering new replacement bags
immediately and confirming delivery date.

Bag stand

The bag stand platform may be raised or lowered to accommodate

multiple bag sizes (Fig. 13). The bottom of bags should touch
platform when adjustment is complete.

1. Lift bag stand platform up and out of receiving slot on bag
stand base.

2. Insert bag stand platform in and down into next receiving slot
above bottom of bag.

Fig. 12

Fig. 13

Dispense duration (model DB1000SA only)

In timed mode, the dispense duration dial of the control panel

adjusts the length of time the unit dispenses ice.

1. Rotate dial clockwise to lengthen dispense duration. Rotate counterclockwise to shorten dispense
duration.

2. Verify timed mode is selected.

3. Press start button to test length of duration. Adjust as necessary.

10

Review operation procedures with appropriate operations person.

Give manual to appropriate operations person.

Cleaning and sanitizing

Solution A – Cleaning solution:

Combine 1 oz (30ml) bleach with 2 gal (8L) hot water or use an
equivalent sanitizer and mix for 200 ppm.

Solution B – Sanitizing solution:

Combine 1/4 oz (7ml) bleach with 2 gal (8L) hot water or use an
equivalent sanitizer and mix for 50 ppm.

Cleaning brush

A cleaning brush is included with the Ice Pro – it should be mounted for
easy access on either side of the bin in the bracket provided.

Exterior care

The stainless steel exterior of the bin can be cleaned with a stainless
cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.

Interior care

The polyethylene liner should be cleaned and sanitized periodically with
cleaning solution prescribed below.

Fig. 14

2

Fig. 15

1

1

4

3

2

Recommended semi-annual cleaning

5

(every 6 months)

1. Disconnect power from ice machine and dispenser.

2. Remove all ice from storage area.

3. Remove ice storage window (Fig. 14.1).

4. Remove control panel cover by lifting and detaching latch
and loop tape (Fig. 14.2).

5. Remove transfer case with two latches (Fig. 15.1).

6. Remove ice deflection plate by lifting up (Fig. 15.2).

7. Remove auger by lifting up (Fig. 15.3).

8. Remove auger tube by lifting up. Note position of locating slot on

lower end for reinstallation (Fig. 15.4).

9. Remove blower duct by loosening thumb screw, rotating clip
and lifting up (Fig. 15.5).

10. Remove ice chute assembly (Fig. 15.6).

11. Remove drain pan from bag stand (Fig. 15.7).

12. Clean all components and bin storage surfaces with supplied brush and Solution A.
Rinse thoroughly with clean water. Sanitize all components and bin storage surfaces
with Solution B.

13. Pour a solution of one cup (8oz/237ml) household bleach mixed with one gallon (3.8L)
hot water into drain to help prevent algae growth in drain lines.

6

7

11

Operation

How the dispenser works

Follett’s Ice Pro bagging and dispensing system is available in manual or semi-automatic ice dispensing and

bagging configurations. The semi-automatic model includes a blower to puff bags open for high volume, hands­free dispensing, bag holder pins for use with wicketed bags and programmable dispense timer.

Ice is stored above a dispense auger in the dispenser storage area. An automatic agitation cycle keeps the ice
from congealing by periodically activating the agitator. When the start button is pressed, the dispense motor is
activated. This causes the auger assembly in the storage area to move ice to the dispense chute where it drops
by gravity into a container.

System overview

Window locks

Prevents
unintended
access to ice
storage area

Window
interlock switches

Shuts unit off when
window is removed

Chute lever

Positions chute lever in
up position (A) when
bagging or down
position (B) to load
containers or carts

Control panel

See detailed
description on
next page

Power switch
System ON/OFF

Stand assembly

(DB1000SA only)
Drain pan may be removed to
empty water or to adjust bag
height. Stand should support
bottom of bag. Stand support
may be removed for cart filling.

Foot pedal

Starts dispensing in
manual mode. Use for
topping off bags and
containers in timed mode.

Bag pins (DB1000SA only)
Bags must be placed behind rear stainless chute. Move
chute lever to down position (B). Transfer bags from wicket
to bag pins by removing cardboard backing and sliding
bags onto pins. Return chute lever to up position (A).

12

Control functions

Model DB1000SA – Semi-automatic ice bagging and dispensing system controls

1. Open bag

Press to turn on blower.
Automatically blows
open one bag at a time
Press again to turn
blower off. Blower
automatically turns
off after 10 minutes.

2. Adjust time

Press +/– to change
timed dispense duration
in seconds - maximum
time: 30 seconds

3. Dispense ice

Press Timed once to
dispense automatically.
Hold Manual to top off
bag or ll other containers

Stop

Press to stop timed dispense

Model DB1000 – manual ice dispensing system controls

Start

Hold down to dispense

Power switch

Note: Do not turn power OFF during normal operation. Turning power OFF disables agitation cycle
which may lead to congealed ice and damage to dispenser that may void warranty.

DO NOT
TURN POWER
OFF DURING
NORMAL
OPERATION

13

Bag pin – installing wickets (Model DB1000SA only)

Note: Bags must be placed behind rear stainless chute.

1. Move chute lever to down position (Fig. 16.1).

2. Transfer bags from wicket to bag pins by removing cardboard
backing and sliding 15 to 20 bags onto pins at a time until
posts are full (Fig. 16.2).

3. Return chute lever to up position (Fig. 17).

Adjusting bag stand height (Model DB1000SA only)

The bag stand platform may be raised or lowered to accommodate

multiple bag sizes (Fig. 18). The bottom of bags should touch
platform when adjustment is complete.

1. Lift bag stand platform up and out of receiving slot on bag
stand base.

2. Insert bag stand platform in and down into desired receiving
slot on bag stand base.

Fig. 16

1

2

Fig. 17

Using Totes

The bag stand platform can accommodate containers of up to

29.5" (750mm) high.

1. Adjust bag stand height per instructions above.

2. Position chute lever in down position (Fig. 16.1).

3. Place container below dispense chute.

4. Press START.

Using SmartCART

™

or other containers

™

or other mobile ice storage

devices

The bag stand platform must be removed to correctly position

SmartCART under chute.

1. Remove bag stand per instructions below.

2. Position chute lever in down position.

3. Roll SmartCART under dispense chute.

4. Press START.

Removing bag stand (Model DB1000SA only)

1. Lift bag stand platform up and out of receiving slots on bag
stand base (Fig. 19.1).

2. Lift stand up and out of receiving slots on dispenser base
(Fig. 19.2).

Fig. 18

Fig. 19

14

1

2

Service

Fig. 20

Agitator removal

1. Remove all ice from dispenser.

2. Disconnect power to dispenser and icemaker.

3. Remove window from upper ice storage section.

4. Remove connection pin from left side of agitator bar (Fig. 20).

5. Move agitator bar toward left dispenser wall (Fig. 21.1) while
pulling out the right side from bearing (Fig. 21.2).

6. Push right side of agitator bar toward rear right corner of bin
(Fig. 22.1) while pulling out the left side from the drive shaft
(Fig. 22.2).

7. Position pin end of agitator in window frame and spiral clockwise
out opening (Fig 23).

1

2

Fig. 21

2

1

Fig. 22

Fig. 23

1

2

15

Wiring diagram

Serial Number D51557 and below

GRN

S6 STOP

J19

J18

J6

BRN

J3

BLK

P21-5

J21-5

J5

P21-4

J21-4

models only

Semi-automatic

J16

J17

USER

J4

J12

BLK

WHT

F7

1A

P21-2

P21-1

J21-2

J21-1

REF.

00104521

D0002404

CONTROL

PC BOARD

INTERFACE

J14

J1

J13

J15

J2

J8

BLK

BLK

WHT

F5

1/4A

F8

1A

TB2-1

Semi-automatic

P22-1

J22-1

WHT

TB2-3

models only

P22-2

J22-2

WHT

P22-3

J22-3

BLU

F6

1/4A

P21-6

J21-6

BLK

ORG

BLK

J7

RS232

J9

J10

J11

VIO

YEL

OPERATOR CONSOLE

P21-7

P21-8

P21-9

J21-8

J21-9

J21-7

BLK

BLK

S5 START

J25-2

P25-2

J25-1

P25-1

J25-3

P25-3

Semi-automatic models only

M3

BLOWER

J27-1

P27-1

J27-2

S11

DISPENSE

FOOT SWITCH

S10

WINDOW R

P27-2

J26-2

P26-2

J26-1 P26-1

S9

WINDOW L

J24-3 P24-3

J24-2

P24-2

J24-1

P24-1

3/9

1/7

2/8

J24-4 P24-4

K1

A

B

INTERLOCK

RELAY

RFS

GRN

R2

AUGER

SPEED

4.7K

P2
P1 P3

P29-2

P29-1

MAIN CONTROL

U

RED

WHT

BLK

WV

L1L2

10AF4F3

10A

MG2

INVERTER

M2

.25 HP AUGER

TB1-1

P23-3

J23-3

P23-2J23-2

J23-1

P23-1

J23-4

2/8

1/7

3/9

P23-4

M1

1/2 HP AGITATION

TB1-2

BLK

K1-C

47

U

RED

WHT

BLK

WL1 V

10AF2F1

BLK

L2

10A

54

S

1

12

L1

MG1

INVERTER

P3

P2
P1

R

P28-2

FS

P28-1

WHT

GRN

TB1-6

L2

G

240VAC

INPUT

R1

SPEED

CONTROL

GRN

AGITATOR

CW

3

1

2

TB1-4

WHT

69

K1-D

TB1-3

16

Wiring diagram

Serial Number D51558 and above

DB1000 - ICE PRO SCHEMATIC
DB1000SA - ICE PRO SCHEMATIC

OPERATOR INTERFACE

PB6
BAG OPEN
START/STOP

PB5
TIMED MODE
INCREASE

PB3
TIMED MODE
START/STOP

DB1000SA

BLOWER MOTOR
SA VERSION

M3

63 GRN/YEL

6.0

LED1
BLOWER MOTOR
ON INDICATOR

UPPER OPERATOR CONSOLE BOX

66 GRN/YEL

62 WHT

61 BLK

65 WHT

64 BLK

J4J3

SAFETY

PB4
TIMED MODE
DECREASE

220/240

VAC

J1

J2

1 AMP

FUSE 8

1 AMP

PIN 1

BLOWER

MOTOR

5 GRN/YEL

J14

J15

33 BLK

34 WHT

PB2
TIMED MODE
STOP

J21

GND

AUGER
650

COM

J12

J13

FUSE 7
1 AMP

CONTROL BOARD

UPPER

AUG

AGIT

1000

J8

J9

J10

J30

J29

J10 24-RED P21-7

J9 30-RED P21-9

J30 23-BLK P21-6

J29 29-BLK P21-8

PB1
MANUAL
START/STOP

LOWER
AGIT650

SWITCH

J11

J31

BLUE

FOOT

46 BLK

47 BLK

DB1000 START/STOP

ENLARGED JUMPER SETTINGS

J5

J6

BROWN

1

1

J22

J24

WINDOW SWITCH

LOWER CONTROL BOX

50/60HZ

X2

U V W L1 L2

4 GRN

25 BLK J23-2

26 WHT J23-3

27 RED J23-4

28 GR J23-5

P23-5

P23-4

P23-3

P23-2

A/M

X1

15 BLK

37 BLK

16WHT

AUGER

MOTOR

L1-T1-T7
L2-T2-T8

L3-T3-T9

54 BLK

55 RED

J26

38 RED

AUGER
CONTROL

FS R

P1P2P3

T4-T5-T6

M2

J22

10 GRN

U V W L1 L2

3 GRN

32 BLK TO J21-2

31 BLK TO J21-1

20 WHT J24-2

21 RED J24-3

P24-3

P24-2

50/60HZ

19 BLK J24-1

GRN

P24-4

P24-1

A/M

X2

X1

18WHT

17 BLK

22 GRN-J24-4

AGITATOR
MOTOR

L1-T1-T7

L3-T3-T9

L2-T2-T8

9 WHT J22-2

8 BLK J22-1

35 BLK

P1P2P3

36 RED

FS R

T4-T5-T6

J21

AGITATOR
CONTROL

M1

18 WHT

17 BLK

FOOT
SWITCH

J27

6

6 BLK J21-5 J27-1
7 WHT J21-4 J27-2

NEMA 6-15

7

FUSE
BLOCK

F1-10A

F2-10A

F3-5A

F4-10A

F5-10A

F6-5A

MAIN
POWER
SWITCH

L1

G

1Ø 240VAC

INPUT

14 WHT

12 BLK

13 WHT

11 BLK

1 BLK

2 WHT

2

5

1

4

BROWN

BLUE

L2

53 BRN

52 BLU

50 BLK

51 WHT

59 WHT

58 BLK

60 GRN

WINDOW SWITCH

17

Before calling for service

1. Check that ice is in the dispenser and that congealed cubes are not causing a jam.

2. Check that circuit breaker and switches are in ON position.

3. Check that window is on securely. If ajar, dispenser will not operate.

4. Check that all drains are clear.

Troubleshooting guide

Symptom

Ice does not dispense

Possible cause

1. No ice in bin

2. Dispense switch not closing

3. Foot pedal not closing

4. Auger motor not operating

5. Agitator motor not operating

6. Both auger motor & agitator
motor not operating

Solution

1. Check operation of ice maker

2. Check for contract closure

3. Check for contact closure of switch inside
foot pedal enclosure

4A. Check for power to motor
4B. Check for output from corresponding inverter
4C. Check fuses and power supply to LI & L2 of inverter
4D. Jump terminals F & S on inverter. If motor runs,
replace PC board
Note: Voltage from inverter and auger motor must be
tested with an analog meter

5A. Check for power to motor
5B. Check for output from corresponding inverter
5C. Check fuses and power supply to LI & L2 of inverter
5D. Jump terminals F & S on inverter. If motor runs
replace PC board
Note: Voltage from inverter and auger motor must be
tested with an analog meter

6A. Check that window is in place
6B. Check that both window interlock switch are
fully depressed
6C. Check that interlock relay is energized

Bags tear off pins
during filling

More than one bag opens
when blower is on

Bags won’t open

1. Bag platform not adjusted
properly

2. Poor quality bags

1. Stainless steel chute is not
resting against bags

1. Blower switch not on

2. Blower duct missing or out
of position

3. No power to blower motor

1. Adjust bag platform to on notch above where bottom
of bag contacts platform

2. Try bags from another supplier

1. Move chute lever to up position to locate stainless
steel chute in the rear position

1. Turn blower switch on

2. Reinstall/re-position blower duct

3. Check fuses and output power at operator
control panel

If problems persist after following this basic troubleshooting guide, call Follett’s technical

service department at [phone] or [phone].

18

Replacement parts

Serial Number E00005 and below

2

19

5

16

18

16

1

21

Reference # Description Part #

1 Panel, access, side 00109751

2 Latch, hopper 00109769

3 Tensioner (includes mounting hardware) 00109777

4 Bearing (includes mounting hardware) 00109785

5 Sprocket, agitator (includes key) 00109793

6 Sprocket, drive 00109801

7 Sprocket, idler (includes mounting hardware) 00109819

8 Frame, outer bearing support (includes (2) bearings, mounting hardware) 00109827

9 Hardware, mounting, agitator motor 00109835

10 Motor, agitator (includes mounting hardware) 00109843

11 Leg, extension (one) (includes insert) 00109850

12 Hardware, mounting, tensioner (set of 2) 00109868

13 Hardware, mounting, bearing (set of 2) 00109876

14 Hardware, mounting, idler wheel 00109884

15 Key, coupling, drive 00101048

16 Coupling, drive (includes key) 00105825

17 Chain 208652

18 Bushing, bronze 00104372

19 Shim 00104786

20 Insert, leg 00104315

21 Handle, insert 00104299

22 Leg, standard (includes insert) 00111021

Not shown Hardware, leg mounting (set of 4) 00109900

13

8

4

12

17

15

14

14

7

3

22

6

11

15

9

21

21

10

20

19

Serial Number E00006 and above

2

17

4

14

16

14

1

19

Reference # Description Part #

1 Panel, access, side 00109751

2 Latch, hopper 00109769

3 Bearing (includes mounting hardware) 00109785

4 Sprocket, agitator (includes key) 00109793

5 Sprocket, drive 00109801

6 Sprocket, idler (includes mounting hardware) 00109819

7 Frame, outer bearing support (includes (2) bearings, mounting hardware) 00109827

8 Hardware, mounting, agitator motor 00109835

9 Motor, agitator (includes mounting hardware) 00109843

10 Leg, extension (one) (includes insert) 00109850

11 Hardware, mounting, bearing (set of 2) 00109876

12 Hardware, mounting, idler wheel 00109884

13 Key, coupling, drive 00101048

14 Coupling, drive (includes key) 00105825

15 Chain 208652

16 Bushing, bronze 00104372

17 Shim 00104786

18 Insert, leg 00104315

19 Handle, insert 00104299

20 Leg, standard (includes insert) 00111021

Not shown Hardware, leg mounting (set of 4) 00109900

11

7

3

15

13

12

12

7

20

5

10

13

8

19

19

9

18

20

21

24

11

1

14

17

20

15

25

16

26

7

12

18

10

9

8

23

22

23

15

2

5

6

5

13

3

4

5

19

Reference # Description Part #

1 Hood, dispense 00109918
2 Cover, dispense (includes mounting hardware) 00109926
3 Bag stand (includes (2) 00104299) 00109934
4 Drain pan 00925503
5 Handle, insert 00104299
6 Panel, access, front (includes handle) 00109959
7 Chute, outer, dispense 00109967
8 Bracket, bag hanger (includes (2) bag support pin, (2) t-nut, (2) thumbscrew) 00109975
9 Chute, inner, dispense 00109983
10 Actuator, chute 00109991
11 Duct, blower (includes mounting hardware) 00110007
12 Panel, access, side 00109751
13 Fitting, drain 00110023
14 Motor, auger (includes mounting hardware) 00110031
15 Blower 00110049
16 Shaft, pivot, inner chute (includes (2) cotter pins) 00110056
17 Bracket, blower/control box 00110064
18 Bracket, auger drive 00110072
19 Bag stand, extended (includes (2) handle) 00111054
20 Cotter pin 208892
21 Mounting hardware, air duct 00111070
22 Pin, bag support 208626
23 Mounting hardware, dispense cover 00111039
24 Thumbscrew 500915
25 T-nut 208940
Not shown Hardware, mounting, auger motor (set of 4) 00110080
Not shown Collar, dispense feed 00102970
Not shown Screw, Nylok (8 required) 208755
Not shown Trim, window cover 01040708

21

24

11

12

19

20

16

15

14

18

23

21

8

2

1

22

2

19

17

23

5

10

4

6

7

9

8

1

Reference # Description Part #

1 Tube, auger 00100958
2 Auger 208816
3 Deector, ice 00110106
4 Plate, lower, auger drive 0011011 4
5 Plate, cover, auger drive 00110122
6 Chain, auger drive 208935
7 Latch, auger drive 00110148
8 Coupling, auger motor 00110155
9 Transmission, auger drive (includes lower plate, cover plate, chain, latch, coupling and

tensioner)
10 Tensioner, auger chain 00110171
11 Agitator, lower (includes lock pin) 00110189
12 Agitator, upper (includes lock pin) 00110197
13 Window, inspection (includes latch) 00110205
14 Latch, window 00110213
15 Catch, window 00110221
16 Switch, safety 208810
17 Bearing, auger (includes mounting hardware) 00110247
18 Bearing, agitator (includes mounting hardware) 00110254
19 Pin, lock, agitator 00110262
20 Cover, switch plate 00101345
21 Hardware, mounting, agitator bearing 00110270
22 Plate, access, agitator bearing 00110288
23 Hardware, mounting, auger bearing (set of 4) 00110296
24 Hopper, upper section (includes inspection window and latch) 00111096
Not shown Bracket, brush, hopper cleaning 00115949
Not shown Brush, hopper cleaning 00107839
Not shown Pole, extension, brush 00107821

3

00110163

22

3

9

2

1

5

6

7

8

4

Reference # Description Part #

1 Bearing, agitator support 00110254

2 Kit, shaft seal, agitator (includes mounting hardware) 00110312

3 Gasket, tube seal, auger 00102061

4 Kit, tube seal, auger (includes gasket and base seal) 00110320

5 Base, seal 00101246

6 Seal, agitator 00103911

7 Collar, seal 00101535

8 Hardware, mounting, shaft seal (set of 4) 00110338

9 Hardware, mounting, tube seal (set of 6) 00110346

23

Serial Number D51557 and below

2

1

6

7 8

3

Reference # Description Part #

1 Inverter, auger 00146241

2 Inverter, agitator 00146258

3 Terminal strip 00110361

4 Fuse holder 00105411

5 Fuse, 10 amp 208823

6 Relay 00110387

7 Potentiometer, agitator speed 00110395

8 Switch, rocker 208867

4

5

24

3

Serial Number D51558 and above

2

5

1

4

Reference # Description Part #

1 Inverter, auger 00925651

2 Inverter, agitator 00925651

3 Fuse holder 00105411

4 Fuse, 10 amp 208823

5 Switch, rocker 208867

25

Serial Number D51557 and below

DB1000-SA DB1000

3

5

4

6

2

3

8

1

2

1

5

7

Reference # Description Part #

DB1000–SA

1 Control board (green display) 00104521

1 Control board (red display) – obsolete. Use retrot kit 00129833 below. —

2 Terminal strip 00110411

3 Control knob 00105528

4 Switch, stop 00105429

5 Switch, start 00101212

6 Label, console (green display) 00106054

6 Label, console (red display) 00129825

7 Fuse holder 208915

8 Cover, console (green display – includes console label) 00129858

8 Cover, console (red display – includes console label) 00129841

Not shown Fuse, 1/4 amp 208825

Not shown Fuse, 1 amp 208826

Not shown Retrot kit, control board, green display (includes console cover, control board,

stop and start switches)

00129833

4

Reference # Description Part #

DB1000

1 Control board 00106922

2 Switch, start 00101212

3 Label, console 00102020

4 Fuse holder 208915

Not shown Fuse, 1/4 amp 208825

5 Terminal strip 00110411

Not shown Switch, foot 00115055

26

DB1000-SA DB1000

Serial Number D51558 and above

3

3

5

2

1

2

1

4

4

Reference # Description Part #

DB1000–SA

1 Control board 00924597

1 Control board (red display) – obsolete. Use retrot kit 00129833 below. —

2 Terminal strip 00110411

3 Label, green display 00902270

4 Fuse holder 208915

5 Cover, console (green display – includes label) 00129858

Not shown Fuse, 1 amp 208826

Not shown Retrot kit, control board, green display (includes cover, label, control board, start and

stop switches)

00129833

Reference # Description Part #

DB1000

1 Control board 00924597

2 Switch, start 00101212

3 Label, console 00102020

4 Terminal strip 00110411

Not shown Switch, foot 00115055

27

Ice Pro, SmartCART, and Totes are trademarks of Follett Corporation.
Chewblet and Follett are registered trademarks of Follett Corporation, registered in the US.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

00109710R13

© Follett Corporation 2/14