Follett CVU155N Service Manual

CVU155N Series – 220V 60Hz

Ice and Water Dispensers

Order parts online
www.follettice.com

Installation, Operation and Service Manual

Service numbers above B50000

Following installation, please forward this manual

to the appropriate operations person.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]

www.follettice.com

00120527R04

Table of contents

Welcome to Follett Corporation
Important cautions
Specications
Installation

Installing dispenser in counter
Field wiring diagrams
Installing optional ice machine

Operation

How the dispenser works
Cleaning
Service
Dispense chute cover removal

Auger motor assembly removal
Gate assembly removal
Auger and auger tube removal

Dispenser wheel removal
Wiring diagrams

Troubleshooting
Replacement parts

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6
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7
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10
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10
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12

13

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Welcome to Follett

CVU155N0LP

Model series

Beverage cooling

N – Ice and water only

Tower side (facing unit)

L – Left hand side
R – Right hand side

Voltage

C – 220/60/1
Blank – 115/60/1

Ice and valve actuation

P – Pushbutton
L – Lever

Number of valves

0 (N series only), 8 or 10

!

Follett ice dispensers enjoy a well-deserved reputation for excellent performance, long-term reliability and

outstanding after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask that

you take a moment to review this manual before beginning the installation of the dispenser. Should you have any
questions or require technical help at any point, please call our technical service group at [phone].

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of
a claim, if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett ice dispensing equipment. Following is an explanation of the
different model numbers in the CVU155 series.

Important cautions

For indoor use only.

Storage area of dispenser contains mechanical, moving parts. Keep hands and arms clear
of this area at all times. If access to this area is required, power to unit must be
disconnected rst.

Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Always disconnect power before cleaning or servicing the dispenser.

Failure to remove all sanitizer may result in health hazard.

Follett manual load dispensers can accommodate most cube/cubelet ices up to 1" square, or Follett
compressed nugget ice. Crushed, ake, bagged, nugget or congealed ice cannot be used. Use of
these ices can jam dispenser and void warranty. Separate any “waffle-like” sections of cubes before
adding to dispenser. For ice compatibility questions, please call Follett customer service at
[phone].

3

Specications

Electrical

Each ice machine and dispenser require a separate circuit with electrical disconnect within 6 m (10 ft). Equipment

ground required. Standard electrical – 220V, 60Hz, 1 phase.

Model Ice machine Dispenser
number amperage amperage

CVU155N series 5.0 amps ea 2.0 amps

Plumbing

Dispenser 3/4" PVC pipe nipple for bin drain

3/4" PVC pipe nipple for drain pan drain

3/8" ID red line tubing for water in

Ice machine Refer to detailed specications in ice machine installation manual packed with ice machine

4

Dimensions and clearances

*DO NOT

CONNECT TO

DRAIN SYSTEM

153mm

(6") min.

305mm

(12") min.

696mm

(27.375")

305mm

(12")

ice transport

Side View

Front View

tube entrance

153mm

(6")

656mm

(25.8")

223mm

(8.75")

661mm

(26")

3/4" PVC slip
joint drain

470mm

(18.5")

71mm
(2.8")

889mm

(3.5")

432mm

(17")

479mm
(18.875")

479mm
(18.875")

air break*

electrical
connections

553mm
(21.75")

712mm

(28")

counter top

ice
transport
tube

(49.75")

794mm

(12")

305mm

(31.25")

plain
water

Manual load unit
Dispenser with 1 optional auto-fill ice machine kit(s)
Dispenser with 2 optional auto-fill ice machine kit(s)

1264mm

3/4 PVC
slip joint

drain

water

connection

beverage
pan drain

Required clearances

1295 mm (51") minimum above counter for installation if dispenser will be dropped into counter

915 mm (36") minimum above counter for all units after installation for auger cleaning and servicing

305 mm (12") minimum on side opposite ice chute for service

305 mm (12") minimum on ice chute side if ice transport tube enters this side

305 mm (12") minimum between dispenser side(s) and optional ice machine(s)

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Installation

(26.25")

Front of counter

+.125"

+ .125"

(30.375")

772mm

+3 mm

667mm

- .125"

+3 mm

- 3 mm

- 3 mm

- .125"

Installing dispenser in counter

Note: All dispensers must be supported from below with supplied 153 – 229 mm (6" – 9") adjustable leg accessory,

or equivalent. Do not hang dispenser on ange.

All dispensers must be installed level in both directions to ensure proper operation.

1. Check that dispenser location meets all requirements in this manual and cut counter as shown.

Plan View

counter cut-out

2. Place support blocks in cabinet to raise dispenser to a height of 305 mm (12").

3. Place dispenser in counter onto support blocks.

4. Attach adjustable legs to dispenser.

5. Remove support blocks and lower dispenser feet to oor.

6. Adjust legs for 4 mm (1/8") clearance between dispenser lip and countertop to verify there is no load on ange.

7. Apply a bead approximately 6 mm (1/4") in diameter of NSF-listed silicone sealant (Dow Corning RTV-732 or
equivalent) around perimeter of dispenser where it meets counter. Smooth sealant to a 4 mm (1/8") radius.

8. Install a PVC drain line with at least a 20 mm per 1 m (1/4" per foot) slope. Insulate drain line to prevent

condensation.
Note: Do not apply excessive heat if any sweating of ttings is necessary. Heat conduction through metal may
melt threads in plastic drain.

Do not reduce drain line size or tie drains together.

9. Make electrical connections in accordance with applicable wiring diagrams provided. Provide disconnects within
3 m (10 ft) of dispenser and ice machine for servicing.

6

Field wiring diagrams

Junction box

Junction box

Field wiring diagram is intended to aid electrician or technician in understanding how equipment works.

IMPORTANT

L1

L2

GND

Electric supply
220V 60Hz

L1

L2

GND

Electric supply
220V 60Hz

CVU155N
Dispenser

Connections to complete

optional
ice machine #1

Junction box

L1

L2

GND

Electric supply
220V 60Hz

optional
ice machine #2

Note: Field wiring diagrams are intended to aid electricians or technicians in understanding how equipment

works. All eld wiring must be installed in accordance with all local and NEC codes.

If attaching optional Chewblet® MCC400AVS auto-ll ice machine kit(s)

Installing optional auto-ll ice machine kit(s)

Correct installation of RIDE™ model ice machine(s) is critical to proper performance of ice machine. Refer

to installation manual packed with ice machine for important details on ice transport tube run, ventilation

requirements and other installation requirements. Failure to comply with instructions may void warranty.

To start and operate dispenser

1. Follow detailed cleaning instructions in service manual before operating dispenser.

2. For manual load units, remove front drain pan or rear lid and ll storage area with approved ice.

Note: Follett manual load dispensers can accommodate most cube/cubelet ices up to 1" square, or Follett
compressed nugget ice. Crushed, ake, bagged, nugget or congealed ice cannot be used. Use of these
ices can jam dispenser and void warranty. Separate any “waffle-like” sections of cubes before adding to
dispenser. For ice compatibility questions, please call Follett customer service at [phone].

3. Turn power switch located on dispenser control box to ON position.

4. For automatic ll units, follow detailed instructions in ice machine installation section of installation manual,
then turn ice machine (bin signal) switch(es) located on dispenser control box to ON position and begin to

make ice.

5. When dispenser has at least 153 mm (6") of ice in storage area, test operation.

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Operation

How the dispenser works

Follett’s dispensers are available in automatic load

congurations, fed from one or two Follett RIDE
model ice machines or manual load congurations

(using ice from another source).

In all models, ice is stored below the counter in
the dispenser storage area. When the dispense
lever or button is pushed, the dispense motors

are activated. This causes the wheel assembly in

the storage area to turn, moving ice to the vertical

auger assembly, which carries ice up to the
dispense chute where it drops by gravity into the

container.

In automatic load units, ice is manufactured

in either one or two Follett RIDE model ice
machines. These ice machines may be located up
to 6 m (20 ft) away from the dispenser. Extruded

ice is transported through a tube and pushed to
the storage compartment of the dispenser. When

the bin is lled, a bin thermostat shuts the ice
machine off to avoid overlling of the bin. The ice

machine will restart after 20 minutes if the bin is
calling for ice.

Ice movement

Cleaning

Using solutions below, clean and sanitize storage area and beverage lines before starting unit and on a routine

basis as noted below.

Note: Always disconnect power before cleaning dispenser.

Do not run plastic parts through a dishwasher.

Solution A: Combine 30 ml (1 oz) bleach with 8 L (2 gal) hot water.

Solution B: Combine 7 ml (1/4 oz) bleach with 8 L (2 gal) hot water.

Note: Cleaning solutions temperature must be at 24 to 52 C (75 – 125 F)

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