Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding
after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a
moment to review this manual before beginning the installation. Should you have any questions or require technical
help at any point, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301.
Before You Begin –––––––––––––––––––––––––––––––––––––––––––––––––––
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, immediately notify the shipper and contact Follett Corporation so that we can help in the ling of a claim, if
necessary.
Check your paperwork to verify that you received the correct dispenser. Follett conguration numbers are designed
to provide information about the type of dispenser you are receiving. The following is an explanation of the different
model numbers.
7CI100A
ModelCongurationSeriesCondenser
7 SeriesCI Countertop
FS Freestanding
100 lbs per day (icemaker
capacity)
A Air-cooled
Important Safety Information –––––––––––––––––––––––––––––––––––––––––
Please read and adhere to the following safety information while installing, using, or servicing your Follett 7 Series
Ice Dispenser.
1. Always disconnect power before servicing the dispenser.
2. Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
3. Ice is food. Follow the recommended cleaning and sanitizing instructions to maintain cleanliness of
No service or maintenance should be performed until the technician
has thoroughly read this service manual. Except for routine cleaning
and sanitizing, only qualied technicians should attempt to service
or maintain this equipment.
Countertop Installation
Installation instructions for freestanding model may be found on page 8.
1. A clearance of at least 3" (77 mm) is required behind and on
each side of the dispenser for electrical connection and ventilation
(Fig.1).
2. Rough-in the electrical service and water line.
§ Electrical: 115V, single phase, 15A receptacle required. The dispenser
has an integral 8 ft. (2.4 m) cord and plug.
§ Water: supply line (with shut-off valve) connects to the dispenser's 1/4"
MPT inlet.
NOTICE!
If installing optional Drip Tray Drain Kit or Leg Accessory, complete
those steps before proceeding.
3. Connect water line. Recommended routing (Fig. 2) allows easy access
to water for cleaning and sanitizing procedure.
4. Connect power supply.
5. Sanitize the dispenser prior to use (see Cleaning and Sanitizing on
Cleaning Mode (Dispensing Disabled) - Use when cleaning surface
Entering Cleaning Mode disables the User Interface and allows you to clean
the outside of the dispenser without accidentally dispensing water or ice.
1. To enter Cleaning Mode, press and immediately release the
maintenance/clean switch (Fig. 12.1) so that only "FRESH
FILTERED ICE AND WATER" displays in the user interface
(Fig.12.2).
2. To exit Cleaning Mode, press and immediately release the
maintenance/clean switch so that the ice and water icons also
display in the user interface.
Fig. 12
2
1
Maintenance Mode (All Operation Disabled) - Use when cleaning/
servicing ice machine
Entering Maintenance Mode disables all operations and allows you to safely
clean and/or sanitize the icemaker and dispenser as well as service the
entire unit.
1. To enter Maintenance Mode, press and hold the maintenance/
clean switch (Fig. 12.3) until
(Fig.12.4).
2. To exit Maintenance Mode, press and hold the maintenance/clean
4. Remove the two screws (Fig. 13.3) on the front panel (behind the
drip tray).
5. Remove and set aside the front panel (Fig. 13.4) - do not
disengage the plug on the back of the User Interface or the
tubing at the water dispenser chute (if so equipped).
If you purchased your dispenser with a Follett lter, the lter display indicator
activation has been preset at the factory.
If you are using an “after market lter,” an adjustment may be made
to activate the “Fresh Filtered Ice & Water” display and a six-month
maintenance reminder on the User Interface.
Activating “Fresh Filtered Ice & Water” and the Six-Month
Maintenance Reminder
1. Remove the front panel as explained in Accessing Internal Components on page 11 then refer to Fig. 14.
2. Remove top panel (Fig. 14.1).
3. Remove (1) screw and top of control board enclosure (Fig. 14.2).
4. Locate the DIP switch on the dispenser's control board (Fig. 15).
Use a ne-pointed object to move the “Filter” DIP switch to the ON
position.
Deactivating the Six-Month Maintenance Reminder
1. Use a ne-pointed object to move the “External Filter” DIP switch to
the ON position.
Fig. 14
1
2
DIP SwitchFunction
1Not used
2Water
3Filter
4Not used
5Not used
615/30 minute delay
7Not used
8External Filter
Fig. 15
not used
water
filte r
1
2
3
not used
not used
15/30 min ute de lay
4
5
6
7
not used
exter nal fi lter
8
ON
OFF
12 Dispenser and Icemaker 7CI100A/7FS100A
Page 13
Cleaning and Sanitizing –––––––––––––––––––––––––––––––––––––––––––––
Fig. 16
CAUTION!
Place the dispenser in Maintenance Mode prior to servicing or
cleaning the ice machine. See Maintenance/Cleaning Mode on
page 11.
Required Supplies
§ (3) x 7 ounce SafeCLEAN™ environmentally-friendly icemaker cleaner
packets
§ Nu-Calgon IMS-II sanitizer
§ Funnel
§ Bucket
Cleaning: Icemaker and Dispenser
1. Dispense all the ice out of the unit, then see Accessing Internal Components on page 11.
2. Press and hold maintenance/clean switch until displays in the user interface to enter Maintenance
Mode.
3. Remove (unscrew) chrome ice dispense chute.
4. Remove drip tray.
5. Remove (2) screws located behind the drip tray.
6. Move front panel and place on top or beside unit.
7. Remove plug cap from the end of drain tube and lower tube to drain water into bucket.
8. After the system has been drained of water replace plug cap in drain tube.
9. Secure tube in holder.
10. Remove cap from bin lid cover.
11. Screw cap onto ice discharge chute.
12. Mix SafeCLEAN Ice Machine Cleaner, (3) x 7 ounce packets, with threegallons (11.4 L) of water.
13. Pour cleaning solution into bin lid access spout until solution reaches the spout neck.
14. Allow the solution to remain in unit for 15 minutes.
15. While machine is cleaning, remove top and right side panel to access and clean air-cooled condenser.
16. Drain system by lowering drain tube into bucket.
1 7. Secure drain tube into holder.
18. Fill one time with potable water and drain with ll tube. Secure drain tube.
1
Sanitizing: Icemaker and Dispenser
1. Mix a sanitizing solution of 2.5 gallons (9.5 L) of water and 4 ounces (118ml) of Nu-Calgon* IMS-II
sanitizer.
2. Pour sanitizing solution into bin lid access spout until solution reaches the spout neck.
3. Allow the solution to remain in unit for 5 minutes.
4. Drain system by lowering drain tube.
5. Secure drain tube into holder.
6. Fill and drain three times with potable water.
7. Place a bucket under the dispense chute and remove cap.
Caution: Some sanitizing solution will remain and drain out when cap is removed. Reposition cap on bin lid spout.
8. Reinstall front panel, ice dispense chute, and drip tray.
9. Press and hold maintenance/clean switch to exit Maintenance Mode.
* Calgon is a licensed trade name.
Dispenser and Icemaker 7CI100A/7FS100A 13
Page 14
Cleaning and Sanitizing (continued) ––––––––––––––––––––––––––––––––––––––
Cleaning: User Interface and Exterior Cabinet
1. Press and release maintenance/clean switch so that only "FRESH FILTERED ICE AND WATER" displays
in the user interface to enter Cleaning Mode (and disable dispensing).
2. Plastic parts, including the user interface, can be cleaned with non-abrasive cleaners like Windex or
Fantastic. Clean stainless steel panels with stainless steel cleaner.
3. Press and release maintenance/clean switch to put unit back into service.
Service –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
LED Indicator Description
The LED Indicator is located behind the front panel.
Fig. 17
CleanUVFilter
LED NameLED ColorDescription
CleanGreenThe dispenser is in Cleaning Mode. Dispenser is disabled to allow for cleaning of front panel.
See Maintenance/Cleaning Mode on page 11..
UVN/ANot used.
FilterRedSix-month time has expired.
Drip trayRedDrip tray full.
Water leakRedInternal leak in dispenser.
High ampsRedAuger gearmotor has exceeded 0.55 amps.
ServiceRed8000 hour bushing check (call Follett technical service group at (877) 612-5086 or
+1 (610) 252-7301).
MaintenanceYellowEnter Maintenance Mode by pressing and holding maintenance/clean switch for 5 seconds.
Unit will not make or dispense ice.
Low waterYellowInsufficient water supply to machine or no low bin LED upon startup.
Time delayYellowIce production will not resume for at least 15 minutes after a full bin is achieved and a
minimum amount of dispense activity has elapsed.
Sleep cycleGreenAfter a full bin and 10 minutes of non-use, the unit goes into standby and will not produce ice
until either 12 hours has elapsed or ice or water has dispensed.
Making iceGreenGearmotor, compressor, and fan motor energized.
Low binGreenBin switch closed calling for ice.
Power onGreenPower supplied to unit.
Drip tray
Water leak
HI press
HI amps
Service
Maint
Low water
Time delay
Sleep cycle
Making ice
Low bin
Power ON
14 Dispenser and Icemaker 7CI100A/7FS100A
Page 15
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Water Feed Schematic
Evaporator
Float
Water Chute
(optional)
Filter (optional)
Water Solenoid Valve
Water Solenoid Valve
(optional)
Dispenser and Icemaker 7CI100A/7FS100A 15
Page 16
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Bin Melt Water/Evaporator Feed/Clean Out System Schematic
Storage Bin
Vent System Schematic
Vent Tube
Storage Bin
Reservoir
16 Dispenser and Icemaker 7CI100A/7FS100A
Page 17
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Refrigeration Schematic
CONDENSER
FILTER-DRIER
CAP TUBE
COMPRESSOR
EVAPORATOR
ACCUMULATOR
HIGH PRESSURE VAPOR
HIGH PRESSURE LIQUID
LOW PRESSURE LIQUID
LOW PRESSURE VAPOR
Dispenser and Icemaker 7CI100A/7FS100A 17
Page 18
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Condenser Fan Motor Removal
18 Dispenser and Icemaker 7CI100A/7FS100A
Page 19
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
User Interface Display Identication
Operation Display
Condition
Normal
operation
Cleaning ModePress and release maintenance/clean
switch to clean the user interface
without dispensing ice or water (see
Maintenance/Cleaning Mode on page
11).
Drip tray fullEmpty drip tray.
Procedure
—
Six-month lter
maintenance
required
Maintenance
Mode
Change lter and reset per
Maintenance Mode procedure below.
To disable reminder, see Filter Display
Indicator Activation on page 12.
Change lter and reset timer with
maintenance/clean switch: Press and
hold for 5 seconds until
Press and release clean switch to
display “FRESH FILTERED ICE”. Press
and hold clean switch for 5 seconds to
reset your selection.
displays.
Dispenser and Icemaker 7CI100A/7FS100A 19
Page 20
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Service DisplayConditionProcedure
High ampsContact Follett technical
service group at (877) 6125086 or +1 (610) 252-7301).
Internal leak in dispenserLocate leak and repair -
Press reset on control board.
Contact Follett if icemaker is
leaking.
20 Dispenser and Icemaker 7CI100A/7FS100A
Page 21
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Electrical Wiring Diagram
POWER
LOW BIN
MAKING ICE
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
WATER LEAK
DRIP TRAY
FILTERUVCLEAN
D1
D2
D3
COMPRESSOR
BLACK
#1
O.L.
C
COMP.
S
#2 WHITE
GRN-YEL
#3
R
STA RT
RELAY
P16
P15
ICE AUX WATER AUX
T1
#20 BLACK
D6
D5
D4
S1
K1
D16
HI PRS
P14
D19
D9
D8
D7
MODEL SELECT
D22
D11
D12
D10
5
6
PROGRAM
1
P9
2
RESET
S2
P10
SERIAL COMM
P17
D37
UV ON
D18
K3
T2
CURRENT SENS
D20
D21
D13
WATER LEVELS
D17
D14
RS485 UI
P7
D15
P8
SPARE CTS
P13
P11
BINCLEAN SAFERS485
P12
P18
UV LIGHT
USER
SENSOR
DRIP TRAY WATER
MAINT.
BIN
INTERFACE
CLEAN
YELLOW
ORANGE
BLACK
WATER SENSOR
RESERVOIR
RS485 UI
P7
BINP12CLEAN SAFEP11
P17
WATER LEVELS
GRN-YEL
P4
AUGER
#19
WATER SENSOR
CHASSIS
BLUE
#5
P5
FSWD
P20
#15 BLACK
FAILSAFE SOLENOID VALVE
K5
CO2
P19
FAN
P3
AUGER
CAP
BLUE
BLACK
#7
#8
#17 BLACK
BLACK
GRN-YEL
#4
FAN
WATER DISPENSE VALVE
BLACK
#18 WHITE
#10
AUGER
WHITE
#11
GRN-YEL
K7K6
NNNNNNNNN
P2
N
L1
GND
POWER
K4K2
P6
L1L1L1
P1
ICE DISP
P21
BLACK
#12
WHITE
#13
GRN-YEL
#14
DISP.
WHITE
#16
Dispenser and Icemaker 7CI100A/7FS100A 21
Page 22
Parts –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Exterior
6
4
6
5
2
1
3
22 Dispenser and Icemaker 7CI100A/7FS100A
Page 23
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Reference #DescriptionPart #
1Drain, Tray Assy 00957613
2Panel, Front Assy - Includes Water Nozzle and Plug00957621
3Chute, Water00957688
4Panel, Left00957639
5Panel, Right00957647
6Panel, Top00957654
7Panel, Rear00957662
Not ShownCord, 115 VAC00958058
Not ShownPackaging for Returns, Dispenser 00957993
Dispenser and Icemaker 7CI100A/7FS100A 23
Page 24
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Interior
4
7
6
1
2
12
3
5
11
10
10
9
8
24 Dispenser and Icemaker 7CI100A/7FS100A
Page 25
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Reference #DescriptionPart #
1Valve, Dispense Solenoid00957704
2Switch, Cleaning00957712
3Drain/Feed Tube with Cap00957720
4Valve, Failsafe Solenoid00957738
5Compressor with Mounting Hardware00958009
6Condenser00958017
7Condenser Fan and Cord00958025
8Control Board with Stand-offs00958033
9Capacitor, Gearmotor00958041
10Sensor, Retainer Hardware Kit 00958066
11Relay and Overload00958090
12Refrigeration, Piping Assy 00958132
Dispenser and Icemaker 7CI100A/7FS100A 25
Page 26
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Bin Assembly
9
3
4
2
1
5
6
26 Dispenser and Icemaker 7CI100A/7FS100A
7
8
Page 27
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Reference #DescriptionPart #
1Ice Chute Assembly 00957670
2Ice Transport Tubing with Insulation00957746
3Switch, Shuttle00957753
4Shuttle, Complete Assembly 00957761
5Lid, Bin Assembly 00957779
6Bin, Assembly 00957787
7Auger, Dispense00957795
8Motor, Dispense00957803
9Cap and Insulation, Bin00957936
Dispenser and Icemaker 7CI100A/7FS100A 27
Page 28
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Evaporator Assembly
10
11
12
13
14
13
2
8
5
6
1
3
7
4
9
28 Dispenser and Icemaker 7CI100A/7FS100A
Page 29
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Reference #DescriptionPart #
1Gearmotor00957811
2Main Housing with Front Seal and Screws00957829
3Screws, Main Housing00957837
4Auger with front seal00957845
5Ice Compression Nozzle Assembly 00957852
6Front Seal and O-Ring00957860
7Evaporator Assembly with Insulation00957878
8Housing, Bushing with Insulation00957886
9Hardware kit, Gearmotor00957894
10Reservoir and Float Complete Assembly 00957902
11Lid, Reservoir with Insulation and O-Ring00957910
12Float Valve 00957928
13“T” Fitting - 1/4"502923
14Tubing - 1/4"502079
Dispenser and Icemaker 7CI100A/7FS100A 29
Page 30
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Base Stand
2
1
30 Dispenser and Icemaker 7CI100A/7FS100A
Page 31
Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––
Reference #DescriptionPart #
1Front Panel, Base00958108
2Latches with Bayonets, Base00958116
Not ShownTray, Base00958124
Not ShownPackaging for Returns, Base00957985
Dispenser and Icemaker 7CI100A/7FS100A 31
Page 32
SafeCLEAN and SensorSAFE are trademarks of Follett Corporation.
Chewblet and Follett are registered trademarks, and Horizon is a trademark of Follett Corporation, registered in US.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
00951640R01
02/11
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