Fluke Biomedical warrants this instrument against defects in materials and
workmanship for one full year from the date of original purchase. During the
warranty period, we will repair or, at our option, replace at no charge a product
that proves to be defective, provided you return the product, shipping prepaid,
to Fluke Biomedical. This warranty does not apply if the product has been
damaged by accident or misuse or as the result of service or modification by
other than Fluke Biomedical. IN NO EVENT SHALL FLUKE BIOMEDICAL BE
LIABLE FOR CONSEQUENTIAL DAMAGES.
Only serialized products and their accessory items (those products and items
bearing a distinct serial number tag) are covered under this one–year warranty.
PHYSICAL DAMAGE CAUSED BY MISUSE OR PHYSICAL ABUSE IS NOT
COVERED UNDER THE WARRANTY. Items such as cables and nonserialized
modules are not covered under this warranty.
Recalibration of instruments is not covered under the warranty.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state, province to province, or country to country.
This warranty is limited to repairing the instrument to Fluke Biomedical’s
specifications.
Warranty Disclaimer
Should you elect to have your instrument serviced and/or calibrated by
someone other than Fluke Biomedical, please be advised that the original
warranty covering your product becomes void when the tamper-resistant
Quality Seal is removed or broken without proper factory authorization. We
strongly recommend, therefore, that you send your instrument to Fluke
Biomedical for factory service and calibration, especially during the original
warranty period.
Notices
All Rights Reserved
Copyright 2006-2015, Fluke Biomedical. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language without the written permission of Fluke Biomedical.
Copyright Release
Fluke Biomedical agrees to a limited copyright release that allows you to reproduce
manuals and other printed materials for use in service training programs and other
technical publications. If you would like other reproductions or distributions, submit a
written request to Fluke Biomedical.
Unpacking and Inspection
Follow standard receiving practices upon receipt of the instrument. Check the shipping
carton for damage. If damage is found, stop unpacking the instrument. Notify the carrier
and ask for an agent to be present while the instrument is unpacked. There are no
special unpacking instructions, but be careful not to damage the instrument when
unpacking it. Inspect the instrument for physical damage such as bent or broken parts,
dents, or scratches.
Technical Support
For application support or answers to technical questions, either email
techservices@flukebiomedical.com or call 1-800- 850-4608 or 1-440-248-9300. In
Europe, email techsupport.emea@flukebiomedical.com or call +31-40-2965314.
Claims
Our routine method of shipment is via common carrier, FOB origin. Upon delivery, if
physical damage is found, retain all packing materials in their original condition and
contact the carrier immediately to file a claim. If the instrument is delivered in good
physical condition but does not operate within specifications, or if there are any other
problems not caused by shipping damage, please contact Fluke Biomedical or your
local sales representative.
Returns and Repairs
Return Procedure
All items being returned (including all warranty-claim shipments) must be sent freightprepaid to our factory location. When you return an instrument to Fluke Biomedical, we
recommend using United Parcel Service, Federal Express, or Air Parcel Post. We also
recommend that you insure your shipment for its actual replacement cost.
Fluke Biomedical will not be responsible for lost shipments or instruments that are
received in damaged condition due to improper packaging or handling.
Use the original carton and packaging material for shipment. If they are not available,
we recommend the following guide for repackaging:
Use a double–walled carton of sufficient strength for the weight being
shipped.
Use heavy paper or cardboard to protect all instrument surfaces. Use
nonabrasive material around all projecting parts.
Use at least four inches of tightly packed, industry-approved, shock-
Returns for partial refund/credit:
Every product returned for refund/credit must be accompanied by a Return Material
Authorization (RMA) number, obtained from our Order Entry Group at
1-440-498-2560.
Repair and calibration:
To find the nearest service center, go to www.flukebiomedical.com/service or
To ensure the accuracy of the Product is maintained at a high level,
Fluke Biomedical recommends the product be calibrated at least once every
12 months. Calibration must be done by qualified personnel. Contact your local
Fluke Biomedical representative for calibration.
absorbent material around the instrument.
In the U.S.A.:
Cleveland Calibration Lab
Tel: 1-800-850-4608 x2564
Email:
In Europe, Middle East, and Africa:
Eindhoven Calibration Lab
Tel: +31-40-2675300
Email: ServiceDesk@fluke.com
In Asia:
Everett Calibration Lab
Tel: +425-446-6945
Email:
service.international@fluke.com
Certification
This instrument was thoroughly tested and inspected. It was found to meet
Fluke Biomedical’s manufacturing specifications when it was shipped from the factory.
Calibration measurements are traceable to the National Institute of Standards and
Technology (NIST). Devices for which there are no NIST calibration standards are
measured against in-house performance standards using accepted test procedures.
WARNING
Unauthorized user modifications or application beyond the published specifications may
result in electrical shock hazards or improper operation. Fluke Biomedical will not be
responsible for any injuries sustained due to unauthorized equipment modifications.
Restrictions and Liabilities
Information in this document is subject to change and does not represent a
commitment by Fluke Biomedical. Changes made to the information in this
document will be incorporated in new editions of the publication. No responsibility
is assumed by Fluke Biomedical for the use or reliability of software or equipment
that is not supplied by Fluke Biomedical, or by its affiliated dealers.
Manufacturing Location
The DPM1B Pneumatic Transducer Tester is manufactured at Fluke Biomedical,
6920 Seaway Blvd., Everett, WA, U.S.A.