FLIR T640, T420 Warranty

North American Uncooled Th erma l Cam era 2-5-10 Limit ed Warr anty

Congratulations! You (the “Purchaser”) are now the owner of a world-class
uncooled handheld thermal camera (the “Product”). All qualifying uncooled
handheld thermal cameras (see Section 2, QUALIFYING PRODUCTS)
purchased in the United States of America or Canada either directly from FLIR
Commercial Systems, Inc. or its affiliates (“FLIR”) or from an authorized FLIR
distributor that are manufactured after July 1, 2010, purchased after February
1, 2011, and properly registered with FLIR within sixty (60) days of purchase
(see Section 1, PRODUCT REGISTRATION) are eligible for coverage under
FLIR’s industry-leading North American Uncooled Thermal Camera 2-5-10
Limited Warranty (the “2-5-10 Limited Warranty”), subject t o the terms and
conditions in this document.

PLEASE READ THIS DOCUMENT CAREFULLY; IT CONTAINS
IMPORTANT INFORMATION ABOUT THE PRODUCTS THAT QUALIFY
FOR COVERAG E UN D ER TH E 2-5-10 LIMITED WARRANTY, PURCHASER
OBLIGATIONS, HOW TO ACTIVATE THE WARRANTY, WARRANTY
COVERAGE, AND OTHER IMPORTANT TERMS, CONDITIONS,
EXCLUSIONS AND DISCLAIMERS.

1. PRODUCT REGISTRATION. To qualify for FLIR’s 2-5-10 Limited
Warranty, Purchaser must fully register the Qualifying Product directly with
FLIR at

www.flir.com WITHIN SIXTY (60) DAYS of the date the Qualifying

Product was purchased by the first retail customer (the “Purchase Date”).
QUALIFYING PRODUCTS THAT ARE NOT REGISTERED ON-LINE
WITHIN SIXTY (60) DAYS OF THE PURCHASE DATE WILL HAVE A
LIMITED ONE (1) YEAR WARRANTY FROM THE ORIGINAL DATE OF
PURCHASE.

2. QUALIFYING PRODUCTS. Upon registration (see Section 1, PRODUCT
REGISTRATION), the following uncooled handheld thermography products
belonging to the original purchaser that are purchased after February 1, 2011
and manufactured after July 1, 2010 quali fy for coverage under FLI R’s 2-5-10
Limited Warranty: all i-Series, E-Series, b-Series, B-Series, T-Series,
P-Series and the SC-620, SC-640 and SC-660 handheld uncooled thermal
cameras (the “Qualifying Products”).

3. WARRANTY PERIODS. The 2-5-10 Limited Warranty has three separate
periods of warranty coverage (the “Warranty Period”), depending on the
camera part:

• Product components (excluding batteries and sensors) are warranted for
a period of two (2) years from the Purchase Date;

• Product batteries are warranted for a period of five (5) years from the
Purchase Date; and

• Uncooled thermal c amera sensors are warranted for a period of ten (10)
years from the Purchase Date.

Any Qualifying Product that is repaired or replaced under warranty is covered
under this 2-5-10 Limited Warranty for one hundred eighty days (180) days
from the date of return shipment by FLIR or for the remaining duration of the
applicable Warranty Period, whichever is longer.

4. LIMITED WARRANTY. In accordance with the terms and conditions of this
2-5-10 Limited Warranty, and except as excluded or disclaimed in this
document, FLIR warrants, from the Purchase Date, that all Qualifying Products
will conform to FLIR’s published Product specifications and be free from
defects in materials and workmanship during the applicable Warranty Period.
PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS
WARRANTY, AT FLIR’S SOLE DISCRETION, IS THE REPAIR OR
REPLACEMENT OF DEFECTIVE PRODUCTS IN A MANNER, AND BY A
SERVICE CENTER, AUTHORIZED BY FLIR. IF THIS REMEDY IS
ADJUDICATED TO BE INSUFFICIENT, FLIR SHALL REFUND
PURCHASER’S PAID PURCHASE PRICE AND HAVE NO OTHER
OBLIGATION OR LI AB IL ITY T O BU YER WHA TSO EVER .

THIS WARRANTY EXPRESSLY EXCLUDES ROUTINE PRODUCT
MAINTENANCE, AND SOFTWARE UPDATES. FLIR FURTHER
EXPRESSLY DISCLAIMS ANY WARRANTY COVERAGE WHERE THE
ALLEGED NONCONFORMITY IS DUE TO NORMAL WEAR AND TEAR
OTHER THAN BATTERIES AND SENSORS, ALTERATION,
MODIFICATION, REPAIR, ATTEMPTED REPAIR, IMPROPER USE,
IMPROPER MAINTENANCE, NEGLECT, ABUSE, IMPROPER STORAGE,
FAILURE TO FOLLOW ANY PRODUCT INSTRUCTIONS, DAMAGE
(WHETHER CAUSED BY ACCIDENT OR OTHERWISE), OR ANY OTHER
IMPROPER CARE OR HANDING OF THE PRODUCTS CAUSED BY
ANYONE OTHER THAN FLIR OR FLIR’S EXPRESSLY AUTHORIZED
DESIGNEE.

THIS DOCUMENT CONTAINS THE ENTIRE WARRANTY AGREEMENT
BETWEEN PURCHASER AND FLIR AND SUPERSEDES ALL PRIOR
WARRANTY NEGOTIATIONS, AGREEMENTS, PROMISES AND
UNDERSTANDINGS BETWEEN PURCHASER AND FLIR. THIS
WARRANTY MA Y NOT BE ALTERED WITH O UT THE EXPRESS WRITT EN
CONSENT OF FLIR.

6. WARRANTY RE TURN, REPAIR AND REPLACEMENT. To be eligible for
warranty repair or replacement, Purchaser must notify FLIR within thirty (30)
days of discovering of any apparent defect in materials or workmanship.
Before Purchaser may return a Product for warranty service or repair,
Purchaser must first obtain a returned material authorization (RMA) number
from FLIR. To obtain the RMA number Owner must provide an original proof of
purchase. For additional information, to notify FLIR of an apparent defect in
materials or workmanship, or to request an RMA number, visit
Purchaser is solely responsible for complying with all RMA instructions
provided by FLIR including but not limited to adequately packaging the Product
for shipment to FLIR and for all packaging and shipping costs. FLIR will pay for
returning to Purchaser any Product that FLIR repairs or replaces under
warranty.

FLIR reserves the right to determine, in its sol e discretion, whether a returned
Product is covered under warranty. If FLIR determines that any returned
Product is not covered under warranty or is otherwise excluded from warranty
coverage, FLIR may c harge Purchaser a reasonable handling fee and return
the Product to Purchaser, at Purchaser’s expense, or offer Purchaser the
option of handling the Product as a non-warranty return.

7. NON-WARRANTY RETURN. Purchaser m ay request that FLIR evaluate
and service or repair a Product not covered under warranty, which FLIR may
agree to do in its sole discretion. Before Purchaser returns a Product for non­warranty evaluation and repair, Purchaser must contact FLIR by visiting

www.flir.com to request an evaluation and obtain an RMA. Purchaser is solely

responsible for complying with all RMA instructions provided by FLI R i ncluding
but not limited to adequately packaging the Product for shipment to FLIR and
for all packaging and shipping costs. Upon receipt of an authorized non­warranty return, FLIR will evaluate the Product and contact Purchaser
regarding the feasibility of and the costs and fees associated with Purchaser’s
request. Purchaser shall be responsible for the reasonable cost of FLIR’s
evaluation, for the cost of any repairs or services authorized by Purchaser, and
for the cost of repackaging and returning the Product to Purchaser.

Any non-warranty repair of a Product is warranted for one hundred eighty days
(180) days from the date of return shipment by FLIR to be free from defects in
materials and workmanship only, subject to all of the limitations, exclusions and
disclaimers in this document.

END OF DOCUMENT

www.flir.com.

5. WARRANTY EXCLUSIONS AND DISCLAIMERS. FLIR MAKES NO
OTHER WARRANTY OF ANY KIND WITH RESPECT TO THE
PRODUCTS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF
PURCHASER HAS NOTIFIED FLIR OF ITS INTENDED USE FOR THE
PRODUCTS), AND NON-INFRINGEMENT ARE EXPRESSLY EXCLUDED
FROM THIS AGREEMENT.

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