FLIR FC-Series S, FC-363 S, FC-348 S, FC-334 S, FC-324 S Installation Manual

...

Installation Manual

FC-Series S

© 2013 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc.

Names and marks appearing on the products herein are either registered

trademarks or trademarks of FLIR Systems, Inc. and/or its subsidiaries. All other trademarks, trade names, or company names referenced herein are used for identification only and are the property of their respective owners.

This product is protected by patents, design patents, patents pending, or design patents pending. The contents of this document

are subject to change.

FLIR Systems, Inc.

70 Castilian Drive Goleta, CA 93117 Phone: 888.747.FLIR (888.747.3547) International: +1.80

5.964.9797

http://www.flir.com

Important Instructions and Notices to the User:

Modification of this device without the express authorization of FLIR Commercial Systems,

Inc. may void the user’s

authority under FCC rules to operate this device. Note 1: This equipment has been tested and found to comply with the limits for

a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna;

• Increase the separation between

• Connect the equipment into an ou

• Consult the dealer or an experienced radio/television techni

the equipment and receiver;

tlet on a circuit different from that of the receiver; and/or

cian for help.

Note 2: This equipment was tested for compliance with the FCC limits for a Class B digital device using a shielded cable for connecting the equipment to an analog video output to a monitor and using a shielded USB cable for connecting the equipment to a personal computer. When making such connections, shielded cables must be used with this equipment.

Industry Canada Notice:  This Class B digital apparatus complies wi

th Canadian ICES-003.

Avis d’Industrie Canada: Cet appareil numérique de la classe B est conf



Proper Disposal of Electrical and Electronic Equipment (EEE)

The European Union (EU) has enacted Waste Electri (WEEE), which aims to prevent EEE waste from arising; to encourage reuse, recycling, and recovery of EEE waste; and to promote environmental responsibility.

In accordance with these regulations, all EEE product itself or in the product literatur e mus t not be dispo sed o f in r egul ar ru bbish bins , mix ed with r egul ar household or other commercial waste, or by other regular municipal waste collection means. Instead, and in

came with the product) should be responsibly discarded or recycled. To identify a responsible disposal method w

original place of purchase or product supplier, or the responsible government authority in your area. Business users should contact their supplier or refer to their purchase contract.

order to prevent

possible harm to the environment or human health, all EEE products (including any cables that

orme à la norme NMB-003 du Canada.

cal and Electronic Equipment Directive 2002/96/EC

products labeled with the “crossed out wheeled bin” either on the

here you live, please contact your local waste collection or recycling service, your

427-0073-11-12, version 100 January 2013 -ii

Table of Contents

Ta b l e o f C on te nt s

FC-Series S Camera Installation

1.1 Warnings and Cautions ............................................................................................1-1

1.2 References ...............................................................................................................1-1

1.3 Installation Overview ................................................................................................. 1-2

1.3.1 Camera Connection Options ............................................................................1-2

1.3.2 Camera Accessories ........................................................................................1-2

1.3.3 Supplied Components ..................................................................................... 1-3

1.3.4 Required Supplies ...........................................................................................1-3

1.4 Location Considerations ...........................................................................................1-3

1.4.1 Bench Testing ..................................................................................................1-3

1.4.2 Prior to Cutting/Drilling Holes ...........................................................................1-3

1.4.3 Camera Mounting for Rear Cable

1.4.4 Camera Mounting with Concealed Cable

1.4.5 Sunshield .........................................................................................................1-6

1.5 Removing the Cover .................................................................................................1-6

1.6 Camera Connections ............................................................................................... 1-7

1.6.1 Analog Video Connections ...............................................................................1-7

1.6.2 Ethernet ...........................................................................................................1-7

1.6.3 Connecting Power ...........................................................................................1-8

1.6.4 Connecting Heater Jumper ..............................................................................1-8

1.6.5 Camera Grounding .......................................................................................... 1-9

1.7 Rear Access Cable Gland Sealing ............................................................................1-9

1.7.1 Cable Gland Seal Inserts .................................................................................1-9

1.8 Concealed Cable Mount Accessory ........................................................................1-11

1.8.1 Prepare the Camera .......................................................................................1-11

1.9 Camera specifications ............................................................................................1-13

Access ........................................................ 1-4

Wall Mount ...................................... 1-5

Basic Operation and Configuration

2.1 Basic Test and Configuration Steps .......................................................................... 2-1

2.2 Camera Bench Test ..................................................................................................2-1

2.3 Web Browser Interface ............................................................................................. 2-2

2.3.1 Camera Control and Status ..............................................................................2-3

2.3.2 Web Control Panel ...........................................................................................2-4

2.3.3 Help .................................................................................................................2-4

2.3.4 Log Off ............................................................................................................. 2-4

2.4 Thermal Imaging Overview .......................................................................................2-5

2.5 Basic Camera Configuration ..................................................................................... 2-7

2.5.1 Maintenance Menu .......................................................................................... 2-7

2.6 Troubleshooting Tips ..............................................................................................2-11

2.6.1 Image freezes momentarily ............................................................................2-11

2.6.2 No video ........................................................................................................2-11

2.6.3 Performance varies with time of day ..............................................................2-11

2.6.4 Unable To Communicate Over Ethernet

2.6.5 Unable to control the camera .........................................................................2-13

2.6.6 General Errors ...............................................................................................2-14

2.6.7 Unable to View Video Stream

427-0073-11-12, version 100 January 2013 iii

........................................................2-12

........................................................................2-14

Table of Contents

Image from a standard camera in low light

Image from a thermal camera in the same

conditions

2.6.8 Noisy image ...................................................................................................2-15

2.6.9 Image too dark or too light ..............................................................................2-15

2.6.10 Eastern or Western Exposure ......................................................................2-16

2.7 Setting the IP address on a Windows PC ................................................................ 2-17

Advanced Configuration

3.1 Thermal Image Setup ...............................................................................................3-1

3.1.1 ROI .................................................................................................................. 3-2

3.1.2 AGC .................................................................................................................3-2

3.1.3 Scene Presets .................................................................................................3-2

3.1.4 Digital Detail Enhancement (DDE) ................................................................... 3-2

3.1.5 Flat Field Correction (FFC) ..............................................................................3-2

3.1.6 Save Settings ................................................................................................... 3-3

3.2 Configuration Changes That Require Restart

3.3 Restarting the Server ................................................................................................3-4

3.4 Additional Camera Configuration Options

3.4.1 Remote/VMS (ONVIF Interface) ......................................................................3-5

3.4.2 On Screen Display (OSD) ................................................................................ 3-6

3.4.3 Video Stream Parameters ......

3.4.4 RTP Settings .................................................................................................... 3-8

3.4.5 Network Options (Unicast/

3.4.6 Settings .......................................................................................................... 3-10

3.5 Configuration File ....................................................................................................3-11

3.6 Restoring the Factory Network Settings .................................................................. 3-12

..........................................................................3-7

Multicast) ................................................................3-9

...........................................................3-3

.................................................................3-5

427-0073-11-12, version 100 January 2013 iv

1 FC-Series S Camera Installation

This manual describes the installation of the FC-Series S camera. If you need help during the installation process, contact your local FLIR service representative or, call 877-773-3547 inside the US.

All installers and integrators are encouraged to take advantage of the training offered by FLIR; visit

http://www.flir.com/training for more information.

This manual includes the following topics:

• Installation overview

• Mounting the camera and its components

• Connecting the electronics

• Bench testing the camera

• Basic configuration and operation of the camera

• Camera Specifications

For safety, and to achieve the highest levels of performance from the FC-Series S camera system,

ays follow the warnings and cautions in this manual when handling and operating the camera.

alw

1.1 Warnings and Cautions

Warning!

If mounting the FC-Series S camera on a pole, tower or any elevated location, use industry standard safe practices to avoid injuries.

Caution!

Except as described in this manual, do not open the FC-Series S camera for any reason. Damage to the camera can occur as the result of careless handling or electrostatic discharge (ESD). Always handle the camera with care to avoid damage to electrostatic-sensitive components.

Prior to making any connections, ensure the power supply or circuit breaker is switched off.

Be careful not to leave fingerprints on the FC-Series S camera’s infrared optics.

Operating the camera outside of the specified input temperature range can cause permanent damage.

voltage range or the specified operating

1.2 References

FLIR Doc # 427-00XX-XX-19S FC-Series S Interface Control Document (ICD), available on the documentation CD or from the FLIR website, provides further details regarding mechanical dimensions and mounting for the FC-Series S camera. These documents are provided for reference only.

427-0073-11-12, version 100 January 2013 1-1

FC-Series S Camera Installation

1.3 Installation Overview

The FC-Series S Camera is an infrared thermal imaging camera intended for outdoor security applications, and can be installed in a fixed location or on a pan/tilt mechanism.The FC-Series S camera is intended to be mounted on a medium-duty fixed pedestal mount or wall mount commonly used in the security industry. The camera mount must support up to 5 lbs (2.3 kg).

Cables may exit from the back of the

camera housing through the supplied cable gland or from the bottom of the camera housing when using the concealed cable wall mount (sold separately). A cable gland plug is supplied for the rear of the camera housing when cables are routed using the concealed cable wall mount.

1.3.1 Camera Connection Options

The FC-Series S Camera can be installed with an analog or digit

al (IP) video output (or both). Analog video will require a connection to a video monitor or an analog video matrix switch. The camera can be powered using Power over Ethernet (PoE) or with a conventional 24 V (AC or DC) power supply. For a PoE connection, an accessory PoE power supply (PN 4132391, also called a PoE injector) is available if the camera is not connected to a PoE switch. The maximum Ethernet cable run is 100 meters including the PoE power supply.

In installations using PoE power and IP video, only a

single Ethernet cable from the camera is

required. Optionally, an RG59U coaxial cable can also be used for analog video.

In installations using analog video and conventional

power (24VAC is commonly used in many installations), an RG59U coaxial cable and a three-conductor power cable are installed. It is recommended an Ethernet cable should also be installed for camera configuration, operation and troubleshooting. The FC-Series camera does not support serial communications.

1.3.2 Camera Accessories

The following accessories are available for purchase from FLIR Systems, Inc.

• PoE power supply (PN 4132391) - For powering a single FC-Series S camera using PoE. In

addition

to PoE power and communications, the power supply provides surge protection. It

complies with IEEE 802.3at and is backward compatible with the IEEE802.3af PoE standard.

• Concealed Cable Wall Mount (PN 4129742) - Includes

adjusting the ball joint controlling the camera’s view angle. The FC-Series S camera is attached to the mounting mounting holes. A cable gland plug is supplied with the camera for the rear of the camera housing when cables are routed using the concealed cable accessory. Refer to section 1.4.4 “Camera Mounting with Concealed Cable Wall Mount” on page 1-5 for installation instructions.

• Pole Mount Adapter Kit - (PN 4132982) - Adapter kit that allows the Concealed Cable Wall Mount

to be mount

ed to a pole (75 mm [3 in] min to 180 mm [7 in]; larger pole diameter requires use of

customer supplied band clamps)

427-0073-11-12, version 100 January 2013 1-2

camera mount gasket and hex wrench for

arm using the four M5 threaded bottom

FC-Series S Camera Installation

1.3.3 Supplied Components

The FC-Series S camera package includes these standard components:

• Fixed Camera Unit with sunshield and installed cable gland

• Cable gland plug and gland inserts for sealing camera housing

• Power terminal block plug

• Tools: 3 mm hex wrench (T-Handle), small blade screwdriver

• FC-Series S Camera Documentation Package

1.3.4 Required Supplies

The installer will need to supply the following items as required (specific to the installation).

• Power cable if used for system power, 3-conductor, shielded, gauge determined by cable length

d supply voltage

• PoE power supply or PoE switch if used for system power

• Cat5e Ethernet cable for digital video and/or PoE for system power

• Coaxial RG59U cables (BNC connector a

• Camera grounding strap, camera mount, miscellaneo

t the camera end) for analog video

us electrical hardware, connectors, and

tools

Be sure to use cables that fit in the cable gland holes, as described below. Refer to section 1.7 “Rear Access Cable Gland Sealing” on page 1-9 for more information.

1.4 Location Considerations

The camera will require connections for power and video. Ensure that cable distances do not exceed the specifications and that cables adhere to all local and industry standards, codes, and best practices. The FC-Series S camera must be mounted upright, either on top of the mounting surface. or underneath an overhanging mounting surface such as eaves or an awning. The unit should not be mounted upside down.

Note

If the camera is to be mounted on a pole or tower or other hard-to-reach location, it may be a good idea to connect and operate the camera as a bench test at ground level prior to mounting the camera in its final location.

1.4.1 Bench Testing

Connect the power and video, and confirm that the video power is turned on. For configuration and basic setup information using the onboard web server, refer

“Camera Bench Test” on page 2-1 for specific details.

1.4.2 Prior to Cutting/Drilling Holes

When selecting a mounting location for the FC-Seri routing. Ensure the cables are long enough, given the proposed mounting locations and cable routing requirements, and route the cables before you install the components.

can be displayed on a monitor when the

es S camera, consider cable lengths and cable

Use cables that have sufficient dimensions to ensure safety (for power cables) and adequate signal

ength (for video and communications).

str

427-0073-11-12, version 100 January 2013 1-3

Figure 1-1: FC-Series S Camera Bottom Mounting Holes

Figure 1-2: Top Side Mounting Holes

FC-Series S Camera Installation

1.4.3 Camera Mounting for Rear Cable Access

The FC-Series S camera can be secured to the mount w

ith two in-line 1/4-20 threaded fasteners on the top or bottom of the camera. Alternatively the camera can be mounted with four M5 x 0.8 threaded fasteners to the bottom of the camera. Use Loctite 222 low strength threadlocker for the top mount fasteners (can be used with the bottom mount fasteners also). Refer to the FC-Series S ICD, FLIR Doc. # 427-00XX-XX-19S for additional information.

If using two 1/4-20 fasteners in the center of bas

e, the maximum depth of the fastener should not exceed 12.5 mm (0.5 in). If using four M5 x 0.8 fasteners, the maximum depth of the fastener should not exceed 10.0 mm (0.4 in).

If using two 1/4-20 fasteners in the center of top exceed 12.5 mm (0.5 in). If the camera is mounted using the top of the camera, the sunshield must be removed.

427-0073-11-12, version 100 January 2013 1-4

, the maximum depth of the fastener should not

Figure 1-3: Rear Cable Bend Radius

Figure 1-4: FC-Series S Installed with Concealed Cable Wall Mount

and Pole Adapter kit

FC-Series S Camera Installation

As the diagram below indicates, be sure to allow adequate space for cable egress behind the gland. This requirement may vary, depending on the installation. Maintain the bend radius per the recommendation of the cable manufacturer. The typical cable bend radius is 50-75mm (2-3 in).

1.4.4 Camera Mounting with Concealed Cable Wall Mount

The FC-Series S camera can be secured to the optional Concealed

Cable Wall Mount with four M5 x

0.8 threaded fasteners to the bottom of the camera. Use Loctite 222 low strength threadlocker for the mount fasteners. See section 1.8 “Concealed Cable Mount Accessory” on page 1-11 for additional information.

427-0073-11-12, version 100 January 2013 1-5

Figure 1-5: Sunshield Mounting

Cover mounting screws (x4)

Sunshield mounting screws (x3)

Figure 1-6: Cover Removed (Sunshield attached)

Cover mounting screws (x4)

FC-Series S Camera Installation

1.4.5 Sunshield

The camera includes a sunshield which should be u

sed for any installation where the camera is exposed to direct sunlight or precipitation, If the camera is mounted with the top mounting holes, the sunshield is not used. Depending on the needs of the installation, the sunshield can be positioned in the neutral (middle) position, or slightly forward or rearward.To change the position of the sunshield, temporarily loosen the three 3 mm hex screws on top, slide the sunshield forward or backward, and retighten the screws.

1.5 Removing the Cover

In order to access the electrical connections and install the cables, it is necessary to temporarily remove the top cover of the camera housing. The top cover of the camera is held in place with four 3 mm hex screws. The screws are accessible through slots in the sunshield, so the sunshield does not need to be removed from the top cover.

Use a 3 mm hex key to loosen the four

e screws, exposing the connections

captiv inside the camera enclosure. There is a grounding wire connected inside the case to the top cover, as shown. If it (or any of the grounding wires) is temporarily disconnected during the installation, it must be reconnected to ensure proper grounding of the camera.

Caution!

When replacing the cover, ensure that the ground wire between the cover and the camera body is completely inside the o-ring groove. If the wire is pinched between the cover and body the camera is not sealed against water ingress and can be damaged.

Replace the cover and tighten the four 3 m

427-0073-11-12, version 100 January 2013 1-6

m hex screws to 1.8 n-m (16.0 in-lbs).

Figure 1-7: Camera Connections

FC-Series S Camera Installation

1.6 Camera Connections

Ta b l e 1-1:

Connection Purpose

1 3-pin Jumper Lens heater on/off

2 RCA Analog video test point

3 BNC Analog video

4 3-pin Terminal AC/DC Power

5 Ethernet PoE power, communications, IP video stream

6 Accessory inputs Reserved for future use

1.6.1 Analog Video Connections

The primary analog video connection of the camera is a BNC connector. Alternatively, the camera also pr

ovides an RCA analog video connector. Only one or the other connection should be used on a permanent basis to ensure adequate video quality. The RCA connection allows the installer to temporarily monitor the video output, without disconnecting the primary connection.

The video cable used should be rated as RG-59/U or better to ensure a quality video signal.

Note

Insert the cables through the cable glands on the enclosure before terminating and connecting them. In general, terminated connectors will not fit through the cable gland. If a terminated cable is required, it is possible to make a clean and singular cut in the gland seal to install the cable into the gland seal.

1.6.2 Ethernet

Connect a shielded cat5e/6 Ethernet cable to the RJ-45 jack. camera, connect the other end of the Ethernet to a PoE switch or PoE injector. Otherwise connect the Ethernet to a network switch.

427-0073-11-12, version 100 January 2013 1-7

If using PoE to supply power to the

Figure 1-8: Power Connector

Figure 1-9: Power Cable (3 conductor)

Remove outer cover

Str ip wires

Figure 1-10: Heater Jumper Setup

Pin 1

Pin 2 Pin 3

FC-Series S Camera Installation

1.6.3 Connecting Power

The camera can be powered with a conventional AC or DC po

wer supply, rather than PoE. Prior to making any connections,

ensure the power supply or circuit breaker is switched off.

Ta b l e 1-2: Power Connections

1 Chassis

2VAC/DC -

The power cable supplied by the installer must use wir

AC/DC +

es that are sufficient size gauge for the supply voltage and length of the cable run, to ensure adequate current carrying capacity (18 AWG recommended for most installations). Always follow local building/safety codes.

Note

The terminal connector for power connections will accept 16 AWG to 24 AWG wire size.

The power connector plug may be removed for cable inst

allation. After the plug is reattached to the

board, retighten the screw terminals.

The camera itself does not have an on/off switch. Generally the FC-Series S camera may be conne

cted to a circuit breaker and the circuit breaker will be used to apply or remove power to the

camera. If power is supplied to it, the camera will be powered on and operating.

1.6.4 Connecting Heater Jumper

The heater selector jumper is used to either enable or

able the heater. The FC-Series S camera is shipped

dis from the factory with a jumper installed between pin 1 and pin 2, which enables the heater. To disable the heater, move the heater selector jumper to pins 2 and 3.

427-0073-11-12, version 100 January 2013 1-8

Figure 1-11: Camera Ground Connection

Ground

FC-Series S Camera Installation

1.6.5 Camera Grounding

Ensure the camera is properly gr

ounded. Failure to

properly ground the camera can lead to permanent

age to the camera. Typical to good grounding

dam practices, the camera chassis ground should be connected to the lowest resistance path possible. The camera has an external ground connection on the outside back of the camera. FLIR requires a grounding strap anchored to the grounding lug and connected to the nearest earth-grounding point.

If, during installation, any ground connections

ide the camera are disconnected, they should

ins be reconnected prior to closing the camera.

1.7 Rear Access Cable Gland Sealing

Proper installation of cable sealing gland and use of appropriate elastomer inserts is critical to long term reliability. Cables enter the rear of the camera mount enclosure through a liquid-tight compression gland.

Leave the gland nut loosened until all cable instal manufacturer’s recommended cable bend radius is observed within the enclosure. Do not forget to tighten the cable gland seal nut to ensure a watertight seal and provide strain relief for cables.

1.7.1 Cable Gland Seal Inserts

lation has been completed, and ensure the

The FC-Series S camera comes with a single 3/4” NPT

cable gland installed in the camera, with a four-hole gland seal insert. The gland includes a sealing washer and is secured to the camera with a nut on the inside of the enclosure. The gland insert has one hole for the RG-59/U analog video cable (the larger hole) and three more for a power cable, Ethernet cable, and an accessory cable (not used at this time).

Any of the holes which are not used for cables (for example, the hole

or the accessory cable) should be filled with one of the orange hole

f plugs (supplied with the camera). Install the cables through the cable gland so that the cables line up with the connections inside the camera.

Note

427-0073-11-12, version 100 January 2013 1-9

Figure 1-12: Cable Routing

Accessory cable

(not used, fill with plug)

Video Cable RG 59 coaxial

Ethernet

Power Cable 3 Conductor

FC-Series S Camera Installation

To ensure a water tight seal when using the supplied rear cable gland, cable dimensions must be within the minimum and maximum as described in Ta b l e 1-3.

Ta b l e 1-3: Rear Exit Cable Min/Max Dimensions

Cable Minimum Maximum Notes

Power (3 conductor), Ethe

rnet, Accessory

cables

RG 59 Video cable

4.5 mm [0.178 in]

5.3 mm [0.209 in]

5.2 mm  [0.205 in]

6.4 mm  [0.245 in]

If non-standard cable diameters are used, an appropria

When using the concealed cable wall mount (PN 4129742), cables can have a maximum diameter

10 mm [0.394 in]

te cable gland and insert should be used to fit the desired cable and to fit the hole in the enclosure. FLIR Systems, Inc. does not provide cable gland inserts other than the insert supplied with the system.

If a replacement is used, inspect and install the gland fitt

ing in the back cover with suitable leak seal or sealant and tighten to ensure water tight fittings. To fit the 1.050 in. (26.7 mm) hole in the enclosure, the thread size should be 3/4” NPT or M25. The gland should be installed with a sealing washer (for example, Heyco PN 3261 or equivalent) between the gland and the external surface of the enclosure.

427-0073-11-12, version 100 January 2013 1-10

Figure 1-13: Seal Plate Removed

Gland plug installed

Seal plate

Plug

Panel mount gland seals (x4)

Figure 1-14: Removed Parts

FC-Series S Camera Installation

1.8 Concealed Cable Mount Accessory

Do not route cables through the bottom of the camera unless the concealed cable wall mount (PN

4129742) is used. The wall mount is specifically designed for the camera and allows the opening to seal properly. When using the concealed cable wall mount, cable dimensions must be within the minimum and maximum as described in Ta b l e 1-4.

Ta b l e 1-4: Cable Min/Max Dimensions using Concealed Cable Wall Mount (PN 4129742)

Cable Minimum Maximum Notes

Power (3 conductor),

thernet, Accessory

E cables

RG 59 Video cable

Proper installation of the seal plate and panel mount gland s

4.5 mm [0.178 in]

5.3 mm [0.209 in]

10 mm [0.394 in]

When using the rear exit cable gland, the maximum

iameter is 5.2 mm [0.205 in]

eals is critical to long term reliability. Cables enter the bottom of the camera enclosure through the seal plate and panel mount glands. Be sure to insert each cable through its panel mount gland on the seal plate before terminating them (connectors will not fit through the gland). Ensure the manufacturer’s recommended cable bend radius is not exceeded within the enclosure.

1.8.1 Prepare the Camera

Step 1 Use a 3 mm hex key to loosen the four captive screws and remove the top cover as

ribed above.

desc

Step 2 Remove the rear cable gland and replace it with the c

able gland plug. Use the gasket and

nut that were removed with the cable gland.

Step 3 Use a 3 mm hex key to

en the four captive

loos screws and remove the seal plate, o-ring, and plug.

427-0073-11-12, version 100 January 2013 1-11

Figure 1-15: Camera Mount

Mount Gasket

Figure 1-16: Cable through Seal Plate

Wrong

Correct

FC-Series S Camera Installation

Step 4 Install the wall mount (PN 4129742) to the wall and

pull the cable(s) through the mount. Cut a small cross-slit in the black mount gasket and push the cable(s) through the gasket. Pull the cable(s) through the opening in the bottom of the camera. A single Ethernet/PoE cable is shown in the images.

Step 5 Secure the camera to the mount using four M5 x

8 threaded fasteners to the bottom of the camera.

0. Use Loctite 222 low strength thread locker for the mount fasteners.

Step 6 As needed, clean the o-ring and the o-ring groove

the bottom of the camera using isopropyl alcohol

in and press the o-ring into its groove.

Step 7 For each cable, punch hole in the center of a gland

eal from the top using the 3 mm hex key. Insert the

s cable from the bottom though the hole.

Step 8 Place the gland plate back into position and tighten

our 3 mm captive screws using a torque value

the f of 1.8 n-m (16.0 in-lbs).

Step 9 Check the length of each cable to ensure an

ropriate bend radius and terminate the cable.

app

Step 10 Push the cable back through the gland seal so that

eal is extended down not up, as shown in the

the s illustration below.

Step 11 Connect the cables as indicated in Figure 1-7 on page 1-7. Ensure that any ground wire

that was removed during installation is reconnected. Replace the cover and tighten the four

hex screws to 1.8 n-m (16.0 in-lbs).

3 mm

Caution!

When replacing the cover, make sure the ground wire between the cover and the camera body is completely inside the o-ring groove. If the wire is pinched between the cover and the base, the camera will not be sealed against water ingress and could be damaged.

Step 12 Using the hex key that is included with the

the bottom of the mount, position the camera as required, and then re-tighten the ball joint.

427-0073-11-12, version 100 January 2013 1-12

concealed cable mount, loosen the ball joint on

FC-Series S Camera Installation

1.9 Camera specifications

Camera Model FC-Series S

Camera Platform Type Fixed

Composite Video NTSC or PAL (switch selectable)

Thermal Camera

Array Format 324x256 (25 µm pixel pitch)

336x256, 640x480 (17 µm pixel pitch)

Detector Type Long-Life, Uncooled VOx Microbolometer

Effective Resolution 76,800

Field Of View (Focal Length) FC-363 S = 63° × 50° (7.5 mm)

FC-348 S = 48° × 39° (9 mm) FC-334 S = 34° × 28° (13 mm) FC-324 S = 24° × 19° (19 mm) FC-313 S = 13° × 10° (35 mm) FC-309 S = 9° × 8° (35 mm) FC-690 S = 90° × 69° (7.5 mm) FC-669 S = 69° × 56° (9 mm) FC-645 S = 45° × 37° (13 mm) FC-632 S = 32° × 26° (19 mm) FC-618 S = 18° × 14° (35 mm)

Spectral Range 7.5 to 13.5 μm

Lens Athermalized, focus-free

Ge n e r a l

Weight 4.8 lb (2.2 kg) with sun shield

Dimensions (L,W,H) 11.1" x 5.1" x 4.5" with sunshield,

(282mm x 129mm x 115mm)

Input Voltage 12-40VDC, 24VAC 

POE (IEEE 802.3af-2003 standard or higher power, IEEE 802.3at-2009 standard)

Power Consumption 5W nominal at 24VDC

8 VA nominal at 24 VAC Peak at 24 VDC: 21W with heaters Peak at 24 VAC: 29VA with heaters

Mounting Provisions Two 1/4-20” threaded holes on top and bottom, 

1" spacing along center line front to back. Four M5 threaded holes bottom,  40 mm x 62 mm (1.6 in x 2.4 in) spacing square.

Shipping weight 6.1 lbs (2.8kg)

Shipping Dimensions 14.375”(L) x 7.375”(W) x 7”(H)

427-0073-11-12, version 100 January 2013 1-13

FC-Series S Camera Installation

Environmental

IP rating (dust and water ingress) IP66 & IP67

Operating temperature range -50°C to 75°C (-58° F to 167° F) continuous

-40°C to 75°C (-40° F to 167° F) cold start

Storage Temperature range -55°C to 85°C (-67° F to 185° F)

Humidity 0-95% relative

Shock MIL-STD-810F

Vibration IEC 60068-2-27 10g shock pulse with a 11ms half-sine

profile

Approvals FCC Part15, Subpart B, Class B,

EN 55022 Class B, EN 50130 - 4, EN60950

427-0073-11-12, version 100 January 2013 1-14

2 Basic Operation and Configuration

The camera has an Ethernet connection that allows streaming video over an IP network as well as configuration and control of the camera from the factory, without making any configuration changes. However in most cases the camera will have

t least some configuration changes to allow it to connect with other devices on the existing network.

Once the camera is connected to a network and power Sensors Manager (FSM) software or a web browser to view the video and control the camera. The FSM software is included with the camera. Refer to the FSM User Manual for details about using the software; the manual is available from the Windows Start menu once the software is installed.

Getting the camera IP interface set up and working may requi networks that is new to many security professionals. Prior to configuring the IP interface and streaming video parameters, make sure you know how to manage and configure the other equipment in the network (for example, any PC or device that will connect to the camera, any router or firewall that will carry the IP traffic, and so on). FLIR technical support can only provide limited support in this regard.

. It is possible to stream video and control the camera as it is

ed on, the user can choose to use either the FLIR

re a level of familiarity with managing IP

2.1 Basic Test and Configuration Steps

Assuming the existing network uses IP addresses that are unique and different than the default address on the camera, configuring the camera for IP communications generally involves the following steps:

Step 1 Connect the Ethernet port to an IP network that is isolated from the existing camera network

or example, a standalone switch)

(f Step 2 Connect a PC or laptop to the same network Step 3 Temporarily set the IP address of the PC or laptop to be com

address of the camera (for example, 192.168.250.1) Step 4 Perform a bench test of the camera using a web browser or FSM, prior to making any

arameter changes (this step is optional but recommended)

p Step 5 Configure the camera settings, such as IP addr

video stream parameters, so the camera is compatible with the existing network equipment Step 6 Save the configuration changes and restart the server Step 7 Connect the camera to the existing network and test the camera Step 8 Make a backup of the new configuration

ess, camera date/time, security settings, and

patible with the factory network

2.2 Camera Bench Test

Since the camera offers both analog video and IP video, and since the camera can be powered by PoE or by a conventional power supply, there are several ways to bench test the camera. It is recommended the installer should test the camera using the same type of connections as the final installation.

Even if using analog video and conventional power in the final inst communications when performing the bench test. If any image adjustments are necessary, they can be done using a web browser over the IP connection, and saved as power-on default settings.

With the camera powered up, analog video can be t connector. Connect the camera to a video monitor and confirm the live video is displayed on the monitor.

1. For this chapter, it is assumed the camera will be connected to a network via Ethernet. For installations that use only analog video output, it is not possible to make configuration changes unless an Ethernet connection is also used.

427-0073-11-12, version 100 January 2013 2-1

allation, it is a good idea to test the IP

ested at either the BNC connector or the RCA

Figure 2-1: Camera Web Page Login Screen

Basic Operation and Configuration

If using a conventional power supply, connect the camera to a network switch with an Ethernet cable, and connect a PC or laptop to the switch also. Use a web browser to access and test the camera as described below, and if necessary make configuration changes prior to installation.

2.3 Web Browser Interface

The FC-Series S camera is shipped with an IP address set to 192.168.250.116. Set the PC or laptop network adapter to a compatible IP address, for example: 192.168.250.1 with a netmask of

255.255.255.0. If you are unsure how to set the IP address on the PC or laptop, refer to section 2.7 “Setting the IP address on a Windows PC” on page 2-17.

Use a web browser to connect to the camera as described belo

w, and confirm it is streaming video. Once the bench test is complete, use the web browser to make configuration changes as needed (for example, set the IP address to an address that is compatible with the existing network). It is also a good idea to run the FSM software and confirm it is working with the camera as expected.

It is possible to log into the camera using one of three User Names: user, ex By default all three accounts have the same password: flir

admin. The user login can be used to do

pert, and admin. 

the initial bench test of the camera. The admin login must be used to make configuration changes such as setting the IP address.

Log into the Camera Web Page

Step 1 Open a web browser and enter: http:\\192.168

.250.116. The login screen with a picture of

the camera will appear.

Step 2 Enter user f

or the User Name and fliradmin for the Password, and click Login.

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Figure 2-2: Camera Web Page Login Screen

Basic Operation and Configuration

The Live Video page will be displayed, with a live image from the camera on the left part of the screen. Next to the FLIR logo along the top of the screen are some menu choices, including Live Video (the red text indicates it is selected), Help and Log Off. On the right side are some control buttons, and in the lower right there is a frame rate selector. This selector allows the user to change the rate at which the frames are displayed in the browser to the user’s own web browser only, and does not affect the video streams to other users or to an NVR.

If the live video is not displayed, refer to section 2.6 “Troubleshooting Tips” on page 2-11.

2.3.1 Camera Control and Status

In the lower left of the screen are two indicator “lights”: Control and Status.

itially the Control light is off, as in the image above, indicating the user is not

In able to control the camera immediately. When multiple users are connected to a camera, only one user at a time can issue commands to the camera. If another user has control of the camera, the Control light is yellow.

A user is able to request control of the camera by clicking on the yellow or

“light”, or simply by sending a command to the camera. For example,

black move the cursor over the video and select the “Zoom In” control (+) that appears in the lower left of the screen. The Status light may turn off temporarily while waiting for the response from the camera. After a short pause, the Control light should turn green. Observe what happens to the image when the “Zoom In” control is clicked several times. Be patient, there may be a slight delay between each command while the browser waits for a response from the camera.

Note, the zoom state (and other camera settings) can

3.1.6 “Save Settings” for more information). This will allow the camer (FOV) when the power is cycled.

427-0073-11-12, version 100 January 2013 2-3

be saved in the IR Setup page ((see section

a to retain the desired zoom state

Basic Operation and Configuration

If a command is sent to the camera when the user does not have control, the command will not be executed, and it is necessary to send the command again once the light is green.

2.3.2 Web Control Panel

The control buttons on the right side of the page provide a way to control

camera in a limited number of ways. When the mouse cursor is

the positioned over a button, a screen tip is displayed.

This same web interface is used with various FLIR thermal cameras -

e are fixed, such as the FC-Series S cameras, and some are pan/tilt

som cameras. As a result, some of the buttons in the control panel which apply only to pan/tilt cameras are disabled.

A disabled button is indicated with a grey color and when the cursor is over a

abled button, the screen tip indicates the function is not available. The

dis disabled buttons correspond to commands that are not used with a fixed camera, but might be used to control a pan/tilt camera with multiple sensors.

The following buttons are enabled:

Save Snapshot

This button allows the user to save an image as a .jpg file

Perform IR NUC Calibration

This button causes the camera to perform a Non-Uniformity Correction operation (refer to the section 2.6.1 “Image freezes m

omentarily” on page 2-11).

Toggle Scene Preset

This button causes the camera to cycle through 5 different image settings. The Scene Pr

esets cause the image brightness and contrast to adjust. Depending on the time of day,

weather, and other conditions, one Scene Preset may be preferable to the others.

Toggle Polarity

This button changes the way various objects are displayed in the image, with hot objects

splayed as white and cold objects as black, or vice versa.

2.3.3 Help

At the top of the page, the Help

menu displays software version information. This page has information about the camera including hardware and software revision numbers, part numbers, and serial numbers. If it is necessary to contact FLIR Technical Support for assistance, it will be helpful to have the information from this page (such as Software Version) on hand.

2.3.4 Log Off

Use the Lo

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g Off menu entry to disconnect from the camera and stop the display of the video stream.

Figure 2-3: Splash Screen

Basic Operation and Configuration

2.4 Thermal Imaging Overview

When power is applied to the FC-Series S camera, a FLIR splash screen is displayed for less than two seconds, and then the camera outputs the live video image. No operator action or intervention is required and no configuration of the camera is necessary.

The thermal camera makes an image based on temperature

ferences. In the thermal image, by default the hottest item in the

dif scene appears as white and the coldest item is black, and all other items are represented as a grey scale value between white and black.

It may take some time to get used to the thermal imager

y from the camera, especially for someone who only has experience with normal daylight cameras. Having a basic understanding of the differences between thermal and daylight cameras can help with getting the best performance from the thermal camera.

Both thermal and daylight cameras have detectors (pixels) that detect energy. One difference

tween thermal and daylight cameras has to do with where the energy comes from to create an

be image. When viewing an image with an ordinary camera, there has to be some source of visible light (something hot, such as the sun or lights) that reflects off the objects in the scene to the camera. The same is true with human eyesight; the vast majority of what people see is based on reflected light energy.

On the other hand, the thermal

a detects energy that is

camer directly radiated from objects in the scene. Most objects in typical surroundings are not hot enough to radiate visible light, but they easily radiate the type of infrared energy that the thermal camera can detect. Even very cold objects, like ice and snow, radiate this type of energy.

The camera is capable of sensing

ery small temperature differences,

v and produces a video image that typically has dramatic contrast in comparison to daylight cameras. This high contrast level from the thermal video enables intelligent video analytic software to perform more reliably.

The performance of the camera will likely vary throughout the day. Right after sunset, objects warmed

y the sun will appear warmest. Early in the morning, many of these objects will appear cooler than

b their surroundings, so be sure to look for subtle differences in the scene, as opposed to just hot targets.

Originally developed for the military, thermal imaging cameras are now deployed in numerous commer

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cial applications where it is impractical or too expensive to use active illumination (lights).

Basic Operation and Configuration

They are perfect for a wide variety of applications including transportation, maritime, security, fire fighting, and medical applications. The cameras often provide improved daytime viewing in environments where traditional video camera performance suffers, such as in shadows or backlit scenes.

The FC-Series S camera is a state-of-the-art thermal imaging system that will provide excellent night visibility and sit

uational awareness, without any form of natural or artificial illumination. The system is

easy to use, but it is useful to understand how to interpret what is displayed on the monitor.

While the imagery on the monitor may at first look simil

ar to ordinary black and white daylight video, experience with the camera in varying conditions and seasons will lead to an appreciation of the characteristics that make thermal imaging distinct. A few tips on how to interpret some of the imagery may help you to make the most of your system.

The thermal camera does not sense light like conventional cameras; it senses heat or temperature

fferences. The camera senses small “differences” in apparent radiation from the objects in view, and

di displays them as either white (or lighter shades of grey) for warmer objects, and black (or darker shades of grey) for colder objects.

The thermal imaging camera relies on the fact that all

objects, even very cold objects like ice, emit thermal energy in the portion of the infrared spectrum that this camera can “see”, the long wave infrared (LWIR). Therefore, unlike an illuminated infrared camera, a thermal camera does not need an additional active illumination source, and creates video based on directly radiated rather than reflected energy.

This is why hot objects such as parts on an engines and e puddles of water and other cold objects appear dark (or cool) easy to interpret with some experience. The camera automa

xhaust pipes appear white, while the sky,

. Scenes with familiar objects will be

tically optimizes the image to provide you

with the best contrast in most conditions.

2. By default, the camera represents hot objects as white and cold objects as black. The camera can be set to use the Black Hot polarity setting, which displays hot objects as black and cold objects as white and is effectively the negative of White Hot polarity. “Toggle Polarity” on page 2-4..

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See

Basic Operation and Configuration

2.5 Basic Camera Configuration

The following procedures describe how to do the most common basic camera configuration steps, such as setting the camera IP address and hostname and changing the user passwords. To make these changes, it is necessary to login using the admin user account. Additional configuration options are described after the basic steps are given (refer to “Advanced Configuration” on page 3-1). For more information on setting or changing other camer Configuration Guide (FLIR Doc #427-0030-00-28).

a parameters refer to the Nexus IP Camera

When logged in as admin, tw

o additional menus appear: Setup and Maintenance. The IP Address and hostname and related parameters are accessible through the Maintenance menu. When it is selected, the following page appears.

2.5.1 Maintenance Menu

Initially, when the Ma provides an indication of the current server status (either running or stopped) and buttons for starting or stopping the server or for rebooting the system.

Note, In order to make some configuration changes through the Main to save the changes, then stop and restart the server to make the changes take effect

The basic camera configuration steps are accessed through the Maint Server submenu on the left side of the page.The LAN Settings, Services, and Security Options selections are described below. Generally with these settings it is necessary to save the changes to make them effective, but it is not necessary to stop and restart the server.

3. When making configuration changes using the Setup page, most of the changes take effect immediately, and it is not necessary to start and stop the server. However it is neces sary to save the changes (with the Save Settings butt desirable to use the new settings as a default when the camera is powered on.

427-0073-11-12, version 100 January 2013 2-7

intenance page is selected, the Server Status page is displayed. The page

tenance menu, it is necessary

enance menu, using the

on at the bottom of the page) if it is

Basic Operation and Configuration

LAN Settings

The LAN Settings page can be used to set the hostname

, default gateway, and IP address for the

camera. The default IP Address mode is static; the mode can also be set to DHCP.

When the LAN settings are changed and the Save button is click

ed, a pop-up message will appear to

indicate the network interface will be restarted.

Once the IP address of the camera is changed, the PC may no longer be on the same network and

efore may not be able to access the camera until the IP address on the PC is changed also. For

ther that reason, you may wish to change the IP address after making other configuration changes.

If the Hostname is changed, the new name may not show up in FSM until the camera is rebooted. To

eboot the camera, save any configuration changes, then select Server Status and click the Reboot

r button.

Note

The IP address is temporarily displayed on the video f are unsure what the camera IP address is set to, it may useful to reboot the camera and watch for the IP Address information after the camera boots up.

To reset the IP address to the factory default, refer to section 3.6 “Restoring the Factory Network Settings” on page 3-12.

427-0073-11-12, version 100 January 2013 2-8

or a short while after the camera boots up. If you

Basic Operation and Configuration

Services (Date and Time settings)

The Services page is used to configure the date and time

settings. The date, time, and time zone can be obtained from an NTP server, or can be entered manually. If the NTP mode is selected, the NTP server information can be entered. The NTP server address can be entered as a static address or can be obtained via DHCP.

If the Custom mode is selected, a pop-up window al

lows the information to be entered manually.

Set the date and time parameters, then select the Save button at the bottom.

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Basic Operation and Configuration

Security Options

To maintain security of your systems set passwords for each of the three login accounts.

user — expert —The admin —The

The user account can only use the Live Video screen and controls.

expert account can use the Live Video screen and the camera Setup screen. admin account can use all screens

After each password is set and confirmed, select the S to scroll down the page)..

ave button at the bottom (it may be necessary

Note, as an additional security measure, it is possible to limit which computers have access to the w

eb browser interface. Simply add a computer’s IP address and click “Add”. After all the allowed IP

addresses are entered, select the Save button to save the changes.

It is also possible to limit access to the camera from a client program (such as FSM) by IP address. To

, in the Maintenance menu select Sensor, then Networking. Set the “Allow anonymous clients”

do so parameter to No, and then add in the allowed addresses in the Remote Clients list and click Save.

427-0073-11-12, version 100 January 2013 2-10

Basic Operation and Configuration

2.6 Troubleshooting Tips

If you need help during the installation process, contact your local FLIR representative or, call 877773-3547 inside the US. FLIR Systems, Inc. offers a comprehensive selection of training courses to help you to get the best performance and value from your thermal imaging camera. Find out more at the FLIR training web page: http://www.flir.com/training.

2.6.1 Image freezes momentarily

By design, the camera image will fr

eeze momentarily on a periodic basis during the Flat Field Correction (FFC) cycle (also known as Non-Uniformity Correction or NUC). Every few minutes, the image will momentarily freeze for a fraction of a second while the camera performs a flat field correction. A shutter activates inside the camera and provides a target of uniform temperature, allowing the camera to correct for ambient temperature changes and provide the best possible image. Just prior to the FFC, a small green square will appear in the corner of the screen.

Using FSM, it is possible to adjust the frequency

of how often the FFC operation occurs. Using the Advanced Sensor Control, it is possible to change the FFC interval or to disable the automatic FFC entirely by setting it to Manual mode. For the best possible image, it is recommended the factory settings are used.

2.6.2 No video

If the camera will not produce an image, check the video connection a

t the camera and at your display. If the connectors appear to be properly connected but the camera still does not produce an image, ensure that power has been properly applied to the camera and the circuit breaker is set properly. If a fuse was used, be sure the fuse is not blown. If the video cabling is suspected as a possible source of the problem, plug a monitor into the RCA connection inside the camera and determine if it produces an image.

When the camera is powered on, it will do a NUC ope

ration shortly after startup. If you are uncertain if the camera is receiving power, it may be useful to listen to the camera to hear if the click-click of the shutter mechanism can be heard. It may be only be possible to perform this test when the camera is on a work bench rather than in its installed position.

If the camera still does not produce an image, contac camera, or contact FLIR directly (contact information is provided on the rear cover of this manual).

2.6.3 Performance varies with time of da

You may observe differences in the way the camera performs at different times of the day, due to the diu

rnal cycle of the sun. Recall that the camera produces an image based on temperature differences.

At certain times of the day, such as just before dawn, the objects in the image scene may all be

oughly the same temperature, compared to other times of the day. Compare this to imagery right

r after sunset, when objects in the image may be radiating heat energy that has been absorbed during the day due to solar loading. Greater temperature differences in the scene generally will allow the camera to produce high-contrast imagery.

Performance may also be affected when objects in the scene are wet rather than dry, such as on a

oggy day or in the early morning when everything may be coated with dew. Under these conditions, it

f may be difficult for the camera to show the temperature the object itself, rather than of the water coating.

427-0073-11-12, version 100 January 2013 2-11

t the FLIR dealer or reseller who provided the

Basic Operation and Configuration

2.6.4 Unable To Communicate Over Ethernet

First check to ensure the physical connections are

intact and that the camera is powered on and providing analog video to the monitor. When the camera is turned on, confirm the startup information is displayed on the analog monitor after approximately 90 seconds. For example:

S/N: 1234567 IP Addr: 192.168.250.116

Confirm that the IP address for the PC (for example

, 192.168.250.1) is on the same network as the

camera.

Next determine if Windows Personal Firewall is blocking the packets. You can turn off the firewall or add an e

xception for the FSM program. Typically when FSM runs for the first time, a pop-up notification may ask for permission to allow the FLIR Sensors Manager (fsm.exe) to communicate on the network. Select the check boxes (domain/private/public) that are appropriate for your network.

By default the camera will broadcast a “discovery” packet two times per second. When FSM starts up,

listens to the network for the discovery packets. If no cameras are listed in the Discovered Servers

it list, press the Refresh button. If the list is still empty, it indicates no discovery packets were received. This could be due to a wide variety of problems with the network, the PC, or the camera.

If necessary, use a packet sniffer utility such as Wir are being received by the PC from the camera.

2-12 427-0073-11-12 Rev 100 January 2013

eshark to capture packets and confirm the packets

Basic Operation and Configuration

2.6.5 Unable to control the camera

If the camera does not respond to commands from FSM (for example, the camera does not zoom when

the zoom in button is clicked), the camera may not be the “Active” camera, or you may not have control of the camera. By default FSM will automatically request control of the camera and make it active, but if there are multiple cameras and/or multiple FSM clients, it may be necessary to manually make the camera active and take control of it.

In the Sensors Panel, if the camera is the ac

tive sensor, there will be an “(Active)” notification next to the name of the camera. Only one camera or sensor can be active at a time. To make the camera active, right click on the icon to the left of the camera name and select “Set Active”, or simply double-click on the icon.

The icon to the left of the camera name indicates the s

tatus of the sensor. The following is a list of the

possible icons and the meaning of each one.

Connected and Controlled

This icon indicates the camera has been discovered an

d added to the list of active servers, and the camera is actively “connected” to the FSM client and receiving status updates. The joystick in the icon indicates the user has control of the camera. To release control of the camera, right click on the icon and select “Release Control”.

Discovered

This icon indicates the camera has been disco

vered and added to the list of active servers, but the camera is not actively “connected” to FSM, and therefore FSM is not receiving status updates. To connect to the camera, right click on the icon and select “Connect”. Alternatively, it is possible to doubleclick the icon to connect.

Connected

This icon indicates the camera has been disco

vered and added to the list of active servers, and the camera is actively “connected” to FSM and receiving status updates. To take control of the camera, right click on the icon and select “Request Control”. Alternatively, it is possible to double-click the icon to take control.

Not Connected

This icon indicates the camera has been disco active servers, and the camera is actively “connected” to the FSM client and receiving status updates. To connect to the camera, right click on the icon and select “Connect”.

427-0073-11-12 Rev100 January 2013 2-13

vered and added to the list of

Basic Operation and Configuration

2.6.6 General Errors

In the status bar at the bottom of the screen there ma When you position the cursor over the error icon (ex

y be an indication that an error has occurred.

clamation mark), the error will be displayed in a temporary pop-up. It is possible to view all the error messages by selecting the Tools tab at the top of he screen, and then select the Log button to the left.

2.6.7 Unable to View Video Stream

If the video stream from the camera is not displayed by the firewall, or there could be a conflict with video codecs that are installed for other video programs.

When displaying video with FSM for the first time permission to allow the FLIR Video Player (vp.exe) to communicate on the network. Select the check boxes (domain/private/public) that are appropriate for your network.

If necessary, test to make sure the video from the camera can be viewed by a generic video player

h as VLC media player (http://www.videolan.org/vlc/).To view the video stream, specify RTSP port

suc 554 and the appropriate stream name such as “ch0”. For example:

rtsp://192.168.250.116:554/ch0

Refer to section 3.4.4 “RTP Settings” on page 3-8 for additional information on RTP and stream names.

2-14 427-0073-11-12 Rev 100 January 2013

in FSM, it could be that the packets are blocked

, the Windows Personal Firewall may ask for

Scene Presets

Basic Operation and Configuration

2.6.8 Noisy image

A noisy image is usually attributed to a cable problem (too long or inf

erior quality) or the cable is picking up electromagnetic interference (EMI) from another device. Although coax cable has built-in losses, the longer the cable is (or the smaller the wire gauge/thickness), the more severe the losses become; and the higher the signal frequency, the more pronounced the losses. Unfortunately this is one of the most common and unnecessary problems that plagues video systems in general.

Cable characteristics are determined by a number of f

actors (core material, dielectric material and shield construction, among others) and must be carefully matched to the specific application. Moreover, the transmission characteristics of the cable will be influenced by the physical environment through which the cable is run and the method of installation. Use only high quality cable and ensure the cable is suitable to the marine environment.

Check cable connector terminations. Inferior quality connections ma

y use multiple adapters which can cause unacceptable noise. Use a high-quality video distribution amplifier when splitting the signal to multiple monitors.

2.6.9 Image too dark or too light

By default the FC-Series S thermal camera uses an Automatic Gain Control (AGC) setting that has

oven to be superior for most applications, and the camera will respond to varying conditions

pr automatically. The installer should keep in mind that the sky is quite cold and can strongly affect the overall image. It may be possible to avoid a problem by slightly moving the camera up or down to include (or exclude) items with hot or cold temperatures that influence the overall image. For example, a very cold background (such as the sky) could cause the camera to use a wider temperature range than appropriate.

There are five Scene Presets that use a combination of settings to produce different configurations

t could improve the video image for a given set of conditions. The presets can be toggled with the

tha Scene Presets button on the Live Video page.

The presets can also be selected from the Scene Presets in the Setup

page. Refer to section 3.1

“Thermal Image Setup” on page 3-1

427-0073-11-12 Rev100 January 2013 2-15

Figure 2-4: Images facing sun from standard camera (left) and thermal camera (right)

Basic Operation and Configuration

2.6.10 Eastern or Western Exposure

Once installed, the camera may point directly east o

r west, and this may cause the sun to be in the field of view during certain portions of the day. We do not recommend intentionally viewing the sun, but looking at the sun will not permanently damage the sensor. In fact the thermal imaging camera often provides a considerable advantage over a conventional camera in this type of back-lit situation. However, the sun may introduce image artifacts that will eventually correct out. and it may take some time for the camera to recover. The amount of time needed for recovery will depend on how long the camera was exposed to the sun. The longer the exposure, the longer the recovery time needed.

2-16 427-0073-11-12 Rev 100 January 2013

Click to select

Click Properties

Basic Operation and Configuration

2.7 Setting the IP address on a Windows PC

To set the computer IP address in Windows, first connect the PC to a switch, or connect it to the camera and ensure the camera has power.

Step 1 With the PC or laptop connected to the switch (or

camera powered on), open the Control Panel, Network and Sharing Center (a Windows 7 example is shown). The connection to the camera should show in your Active Networks.

if back-to-back with the camera, with the

Step 2 Click to select the Local Area Connection then click Pr

operties, as shown at the right.

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Click to select

Click Properties

Basic Operation and Configuration

Step 3 Select Internet Protocol Version 4 (TCP/IPv4) as shown. Then click Properties.

Step 4 Select Us

e the following IP address, then enter 192.168.250.xxx, where xxx is any

number between 1-255, other than 116 (the camera default).

Step 5 Set the Subnet mask to 255.255.255.0, then click OK.

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3 Advanced Configuration

In this chapter, additional configuration settings related to the following topics are described:

• Optimizing the thermal image

• Configuring the camera to work

• Enabling On Screen Display (OSD) text

• Setting up the video streams to optimize quality and network performance

When configuration changes are made with the web browser, the settings are saved to a configuration

ile. It is a good idea to make a backup of the existing configuration file prior to making changes, and

f another backup once the changes are finalized. If necessary the camera can be restored to its original factory configuration or one of the saved configurations. For more information, refer to section 3.5 “Configuration File” on page 3-11.

3.1 Thermal Image Setup

In most installations it will not be necessary to change the thermal camera from it’s default settings. However in some situations, depending on weather, time of day and so on, it may be useful to make changes to the video image to enhance the image by modifying one or more of the parameters.

with a third-party VMS (ONVIF)

The Se setting the GEO parameters (geo-reference map location used by programs like FSM). The changes made through the Setup page have an immediate effect (it is not necessary to stop and restart the server). Note, it is necessary to save the changes if it is desirable to use the new settings at power up (see section 3.1.6 “Save Settings”).

In the Setup page update this image at any time, it is necessary to select the Refresh button. This will cause the entire page to refresh, including the image and all the parameter values (be patient, this may take some time).

tup menu has configuration options for making changes to the IR (thermal) camera and for

, a single JPEG image (a snapshot) is displayed in the upper right-hand corner. To

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Advanced Configuration

3.1.1 ROI

The camera adjustments under the ROI heading allow the user to make changes to the Region Of Interest. The ROI determines what portion of the image is considered by the Automatic Gain Control (AGC) algorithm. By default all of the pixels in the image are considered; in some cases it may provide an improved image if a portion of the image is excluded. For example, the sky is generally very cold, so if the ROI excludes the sky it may add more contrast to the rest of the image. A pull-down list offers some convenient options.

3.1.2

The AGC parameters affect how the overall video image appears. The default Plateau algorithm is suitable for most installations, but in some cases one of the other selections may provide a more appealing image, depending on personal preferences. Be aware the settings that are optimal at one time may be less optimal a short time later, since conditions such as weather and time of day affect the image and are constantly changing.

Experiment with different AGC modes

ind the settings that work best for the

to f particular installation (it may be best to start with the Scene Presets options, see below). It is always possible to return to the default settings by selecting the Factory Defaults button at the bottom of the page.

With the Plateau mode, the ITT Mean parameter wil parameter can generally be used to increase contrast (although it may also increase noise due to gain).

3.1.3

Each Scene Preset provides a combination of AGC and Digital Detail Enhancement (DDE, see below) parameters that are preferred for certain types of conditions. Select a preset that provides an image that is optimal for the installation.

AGC

l effect overall brightness, and the Max Gain

Scene Presets

3.1.4

DDE is an image processing technique that enhances details by emphasizing lines and edges.

3.1.5

A Flat Field Correction operation can be used to correct for non-uniform responsivity within the pixel array. A shutter activates inside the camera and provides a target of uniform temperature, allowing the

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Digital Detail Enhancement (DDE)

Flat Field Correction (FFC)

Advanced Configuration

camera to correct for ambient temperature changes and provide the best possible image. The camera performs FFC at regular intervals or when the ambient temperature changes, but can also be performed as desired and may cause an overall image improvement. Refer to section 2.6.1 “Image freezes momentarily” on page 2-11.

3.1.6 Save Settings

All of the IR-0 settings in the Se

tup page are dynamic and

have an immediate effect, similar to the Advance Sensor Panel of FSM. When the Save Settings button at the bottom of the page is selected, the camera will use the saved settings whenever the power is cycled. To restore the IR camera to the original settings, select the Factory Defaults button and then click on Save Settings.

3.2 Configuration Changes That Require Restart

The following paragraphs describe additional camera configuration options that are used in some installations. For the configuration changes in the remainder of this chapter, it is necessary to save the changes, then stop and restart the server to make the changes effective. Many additional configuration options are available that are not described in this manual. It is recommended you contact FLIR Technical Support if you need information about additional configuration options that are not described in this manual.

After making configuration changes, it is necessary to save the changes to the server (there is a Save

on at the bottom of each configuration page). Once you save configuration changes to the server,

butt the changes do not take effect immediately. Generally it is also necessary to stop and restart the server for the changes to become effective. The server has a configuration that is active and running, and another configuration that is saved (and possibly different than the running configuration).

The message at the bottom of the page indicates the

aved configuration is different than the active

s (running) configuration, and it is necessary to restart the server.

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Advanced Configuration

3.3 Restarting the Server

When the Maintenance page is first selected, the Server Status page is displayed by default. The page provides an indication of the current server status (either running or stopped) and buttons for starting or stopping the server or for rebooting the system. After changes have been saved, click on Maintenance to return to the Server Status page, then click on the Stop button at the top of the page, and wait for the page to refresh.

:It may take up to 20 seconds or more to stop the server,

specially when there are multiple video streams open. Be

e patient when stopping the server.

When the server is stopped and the page is refreshed, the

atus will show as “Server Stopped.” and the Start button will be

st enabled rather than Stop.

Click on the Start button to restart the server, and when the page refreshes, the status will again show

“Server Running…”. The Start button will be replaced by a Stop button when the startup procedure

as has completed.

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Advanced Configuration

3.4 Additional Camera Configuration Options

3.4.1 Remote/VMS (ONVIF Interface)

Several types of third-party Video Management System (VMS) systems are supported by FLIR IP camer

as. Because these systems tend to evolve and change over time, contact your local FLIR representative or FLIR Technical Support if you have any difficulties or questions about using this feature.

Select the Re

mote/VMS link on the left side of the page to configure the camera to operate with a VMS Interface. By default, the camera is configured with a Remote/VMS interface with ONVIF 2.0 parameters.

The ONVIF (Open Network Video

erface Forum) is an open

Int industry forum for the development of a global standard for the interface of network video products. An ONVIF-compliant VMS can be used to control a FLIR camera, display video, and, for pan/tilt cameras, access up to 50 pan/tilt presets.

If the camera is to be used with a third-party VMS that is compliant with ONVIF, the parameters can be

ed (if needed) to work with the VMS. Refer to the VMS documentation to determine what

adjust parameter values are needed.

After the interface is configured, scroll down and click on the Save button to save the configuration, and then r

estart the server.

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Advanced Configuration

3.4.2 On Screen Display (OSD)

It may be desirable to display text information (such as the name of the camera or the date/time) as an o

verlay on the video image. The Sensor > Devices > OSD page is used to turn on and configure the OSD options. The OSD configuration page allows certain camera-related information to be displayed in the analog video and in the IP video streams. It is possible to display the following parameters as an

overlay on the video channels: Date, Time, Label, Preset

The Label can display the Ho

stname (as configured on the LAN Settings page) or a custom text string (using the Text Mode parameter).

The appearance of each text string

be controlled with the following

can parameters:

• State (on or off)

• Transparency (on indicates only

the le

tters are displayed, off indicates the letters are displayed inside an opaque block)

• Color (changes the color of the letters)

• Style Mode (can be Preset, which indicates the information is displayed in certain preset sizes and loca

tions, or Manual, which requires additional size and location settings)

• Size (text size - small, medium or large)

• Location (preset location on the screen where the information will appear)

The Initial System Info parameters contr IP address.

The OSD text will appear on the IP video str

1. The Preset label is generally used with FLIR pan/tilt cameras.

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ol how the initial system information is displayed, such as the

eam as well as the analog video output.

Advanced Configuration

3.4.3 Video Stream Parameters

From the Main

tenance menu, it is

possible to modify the video stream parameters by selecting the Sensor > Modules > Video page. Various parameters that affect both image quality and transmission bandwidth are available.

By default, three video streams are enable

d for the thermal (IR) camera: Video 0, Video 1, and Video 3. The Video 3 stream is used by the web browser Live Video display. The Video 0 and Video 1 streams are available for viewing from a client program such as FSM, a stand-alone video player, or a third-party VMS.

By default, Video 0 uses H.264

oding and Video 1 uses MPEG 4

enc encoding. To modify parameters that affect a particular IP Video stream from the thermal camera, select the appropriate link at the top (for example, Video 0).

The default settings for each video stream provide high-quality, full frame-rate video. In general, for

installations it will not be necessary to modify the default parameters. However in some cases,

most such as when a video stream is sent over a wireless network, it may be useful to “tune” the video stream to try to reduce the bandwidth requirements. In particular, the RTP Settings, Network Options and the Settings parameters are described below.

There are some challenges with streaming video o traditional IP applications which are less time-critical, such as email and web browsing. In particular, there are requirements which must be fulfilled to ensure satisfactory video quality in professional security environments. There are many parameters and factors related to network infrastructure, protocols, codecs and so on that can affect the quality and bit rate of a video stream when it is established between the camera and a client.

To enable another video stream (Video 2), select the “+ Turning on additional video stream could place a higher load on the microprocessor and could lead to poor performance overall if not done properly. If you have problems or questions contact your local FLIR representative or FLIR Technical Support.

The video streaming is done using a pr (RTP), but there are actually many protocols involved, including Real-Time Transport Control Protocol (RTCP) and Real Time Streaming Protocol (RTSP). In the background, a “negotiation” takes place to establish a session between the client (such as FSM, or a third party VMS or video player) and the camera. The ports which form a session are negotiated using a protocol such as RTSP. A client typically requests a video stream using its preferred settings, and the camera can respond with its preferred settings. As a result, many of the details are established dynamically, which may run contrary to network security requirements.

In some networks, the RTP/RTSP traffic is carried (tu (HTTP) as that may allow the traffic to cross network boundaries and firewalls. While this method

427-0073-11-12, version 100 January 2013 3-7

ver an IP network, when compared to other

” link and set the Enabled parameter to Yes.

otocol generally referred to as Real-time Transport Protocol

nnelled) over Hypertext Transfer Protocol

Advanced Configuration

involves more overhead due to encapsulation, it may be necessary for clients to access the video streams when HTTP proxies are used.

3.4.4 RTP Settings

According to the specification, RTP is origina

ted and received on even port numbers and the associated RTCP communication uses the next higher odd port number; the default RTP Port is 554. The Stream Name is used when establishing a session from a client. The default value recognized by FSM for the first stream is ch0; the complete connection string is:  rtsp://192.168.250.116/ch0.

If necessary, this stream name can be used to open a video

stream with a third-party video

player.

By default the video stream uses the IP

ess of the camera. If the Use External IP

addr parameter is set to “yes”, an alternate IP address can be entered.

Note, always use an even port number for the RTP Port parameter.

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Advanced Configuration

3.4.5 Network Options (Unicast/Multicast)

By default, the video streams from the camera are sent using unicast packets rather than multicast. This

means a given packet of IP Video will be sent separately to each client that has that video stream open (for example, FSM clients, nDVR, and so on). Therefore each additional client will cause the bandwidth consumption to go up and cause more overhead on the system in comparison to multicast.

On the other hand, video packets sent using multicast ar

e shared by streaming clients, so additional clients do not cause bandwidth consumption to go up as dramatically. If the video streams are used by more than one client/location, it may be wise to use multicast for more efficient bandwidth usage.

To set the camera to use Multicast, set the Enable Mul

ticast parameter to “yes”, and set the Destination Network address and Destination Port to a unique combination that will not conflict with other IP Video devices on the network (the Destination Port must be an even number).

If more than one camera is providing

ulticast streams on the network, be sure

m to configure each stream with a unique multicast Destination Network IP address and Destination Port combination. The destination address on each camera will default to 232.0.1.1 when the Enable Multicast parameter is set to “yes”.

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Advanced Configuration

3.4.6 Settings

The parameters in the Settings section will have a si

gnificant impact on the quality and bandwidth requirements of the video stream. In general it is recommended that the default values are used initially, and then individual parameters can be modified and tested incrementally to determine if the bandwidth and quality requirements are met.

For each video stream, the Codec Type options

re MPEG4, H.264 or MJPEG. MPEG4 requires

a the least amount of processing, and MJPEG requires the most.

The Bit Rate parameter is only used when the

te Control parameter is set to CBR (Constant

Ra Bit Rate). With the CBR setting, the system attempts to keep the resulting bit rate of the video at or near the target bit rate.

The I-Frame Interval parameter controls the number of P-fr

ames used between I-frames. Iframes are full frames of video and the P-frames contain the changes that occurred since the last I-frame. A smaller I-Frame Interval results in higher bandwidth (more full frames sent) and better video quality. A higher I-Frame Interval number means fewer I-frames are sent and therefore results in lower bandwidth and possibly lower quality.

The Image Size parameter controls the video resolution siz

e and therefore can have a considerable impact on bandwidth usage. The larger the size of the frame, the better the resolution and the larger the network bandwidth required. The following table provides the corresponding resolution for each Image Size setting.

Ta b l e 3-1: Image Size Settings

Image Size NTSC PA L

D1 720x480 720x576

4CIF 704x480 704x576

VGA 640x480 N/A

CIF N/A 320x240

SIF 353x240 352x288

QVGA 320x240 N/A

QCIF N/A 176x144

As a rule of thumb, if the video will be viewed on it

s own and on a reasonably large screen, a large image size setting may look better. On the other hand, if the video is shown as a tile in a video wall, a smaller image size may look as good and consume less bandwidth.

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Advanced Configuration

3.5 Configuration File

The Configuration File web page allows the Nexus Server configuration to be displayed or backed up locally (on the camera). The configuration file can also be downloaded to another computer for backup, or a new configuration file can be uploaded from a computer to the camera.

Shown at the top of the screen is the configuration scri if you ever need help from a support engineer.

pt file in a scrollable window. This can be useful

In the Custom Backup & Recovery section, click the R configuration to restore the camera to its factory settings. This file can not be modified or deleted, so it is always available.

Use the Backup button to make a backup of your final s configuration file and store it locally on the camera.

In the Upload & Download section, the Download Configuration File link can be used to save a copy

a PC for safe keeping. A pop-up window will ask for a file name and destination folder.

The Upload button is used to transfer a configuration file from a PC to the camera.

427-0073-11-12 Rev100 January 2013 3-11

estore link associated with the factory.defaults

ettings. This will make a backup copy of the

Advanced Configuration

3.6 Restoring the Factory Network Settings

The camera comes configured from the factory with a default IP address (192.168.250.116). In some cases, it may be necessary to restore the network settings of the camera to the original factory settings. If necessary, the camera IP address can be restored to this factory default address by temporarily connecting a loopback device to the Ethernet port during initial power-up (this can be accomplished if the camera uses conventional power rather than PoE). Approximately 30 seconds after power is turned on, the loopback should be removed to allow the camera to finish booting up.

At each power-up, the system transmits a packet and then checks to determine if that same packet

been received. Detection of the received packet indicates the camera has a custom loopback

has connector installed on its Ethernet interface. The detection of the loopback packet cues the camera to restore Factory Defaults and to revert to the same configuration and behavior as when the camera left the factory.

The custom loopback connector is described below.

Pin # Signal Tied to pin #

1 Tra n sm it + 3

2 Tr a ns mi t - 6

3 Receive + 1

4 Unused N/A

5 Unused N/A

6 Receive - 2

7 Unused N/A

8 Unused N/A

The RJ45 loopback termination ties pin 1 to pin 3, and pin

2 to pin 6. The other pins are not connected. This type of device is available commercially (the Smartronix Superlooper Ethernet Loopback Jack and Plug is one example), or it can be easily made with an RJ45 plug, a couple wires, and a crimp tool.

The camera will not finish booting up when the loopback is connected to the Ethernet. Approximately 30 seconds after power is turned on, the loopback should be removed to allow the camera to finish booting up.

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Important Note

Advanced Configuration

After the camera boots up, confirm the startup information is displayed on the analog monitor after approximately 90 seconds. For example:

S/N: 1234567 IP Addr: 192.168.

250.116

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FLIR Systems, Inc.

70 Castilian Drive Goleta, CA 93117 USA PH: + 1 805.964.9797 PH: + 1 877.773.3547 (Sales) PH: + 1 888.747.3547 (Support) FX: + 1 805.685.2711

www.flir.com

Corporate Headquarters

FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 USA PH: +1 503.498.3547 FX: +1 503.498.3153 sales@flir.com

Document: 427-0073-11-12 Version: 100 Date: January 2013

FLIR FC-Series S, FC-363 S, FC-348 S, FC-334 S, FC-324 S Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual