Flir DNR204P2, DNR204P3, DNR216P2 User Manual

DNR200 Series

Network Video Surveillance Recorder

4/8/16 1080P View & Record CMS Mobile Apps HDMI H.264

Instruction Manual

English Version 1.0

www.digimerge.com

Copyright © 2013 Digimerge Technologies Inc., a FLIR Company

Thank you for purchasing this product. FLIR/Digimerge is committed to providing our
customers with a high quality, reliable security solution.

This manual refers to the following models:

• DNR200 Series

For more information on this product, firmware updates, and accessory products, please
visit us at:

www.digimerge.com

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT
REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the products ' enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE
OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of
your video product, safety is a major factor in the design of every instrument. However, safety is
your responsibility too. This sheet lists important information that will help to assure your
enjoyment and proper use of the video product and accessory equipment. Please read them
carefully before operating and using your video product.

Installation

1. Read and Follow Instructions - All the safety and
operating instructions should be read before the
video product is operated. Follow all operating
instructions.

2. Retain Instructions - The safety and operating
instructions should be retained for future reference.

3. Heed Warnings - Comply with all warnings on the
video product and in the operating instructions.

4. Polarization - Do not defeat the
safety purpose of the polarized or
grounding-type plug.

A polarized plug has two blades
with one wider than the other.

A grounding type plug has two
blades and a third grounding prong.

The wide blade or the third prong
are provided for your safety.

If the provided plug does not fit into your outlet,
consult an electrician for replacement of the
obsolete outlet.

5. Power Sources - This video product should be
operated only from the type of power source
indicated on the marking label. If you are not sure of
the type of power supply to your location, consult
your video dealer or local power company. For video
products intended to operate from battery power, or
other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets of
extension cords as this can result in the risk of fire
or electric shock. Overloaded AC outlets, extension
cords, frayed power cords, damaged or cracked wire
insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically
examine the cord, and if its appearance indicates
damage or deteriorated insulation, have it replaced
by your service technician.

7. Power Cord Protection - Power supply cords should
be routed so that they are not likely to be walked on
or pinched by items placed upon or against them,
paying particular attention to cords at plugs,
convenience receptacles, and the point where they
exit from the video product.

8. Ventilation - Slots and openings in the case are
provided for ventilation to ensure reliable operation
of the video product and to protect it from
overheating. These openings must not be blocked or
covered. The openings should never be blocked by
placing the video equipment on a bed, sofa, rug, or
other similar surface. This video product should
never be placed near or over a radiator or heat
register. This video product should not be placed in a
built-in installation such as a bookcase or rack
unless proper ventilation is provided or the video
product manufacturer’s instructions have been
followed.

9. Attachments - Do not use attachments unless
recommended by the video product manufacturer as
they may cause a hazard.

10. Camera Extension Cables – Check the rating of
your extension cable(s) to verify compliance with
your local authority regulations prior to installation.

11. Water and Moisture - Do not use this video product
near water. For example, near a bath tub, wash
bowl, kitchen sink or laundry tub, in a wet
basement, near a swimming pool and the like.

Caution

operated equipment or accessories connected to
this unit should bear the UL listing mark of CSA
certification mark on the accessory itself and should
not be modified so as to defeat the safety features.
This will help avoid any potential hazard from
electrical shock or fire. If in doubt, contact qualified
service personnel.

12. Accessories - Do not place this
video equipment on an unstable
cart, stand, tripod, or table. The
video equipment may fall, causing
serious damage to the video
product. Use this video product
only with a cart, stand, tripod,
bracket, or table recommended by the
manufacturer or sold with the video product. Any
mounting of the product should follow the
manufacturer’s instructions and use a mounting
accessory recommended by the manufacturer.

: Maintain electrical safety. Powerline

i

Service

13. Servicing - Do not attempt to service this video
equipment yourself as opening or removing covers
may expose you to dangerous voltage or other
hazards. Refer all servicing to qualified service
personnel.

14. Conditions Requiring Service - Unplug this video
product from the wall outlet and refer servicing to
qualified service personnel under the following
conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled or objects have fallen into

the video product.

• If the video product has been exposed to rain or

water.

• If the video product does not operate normally by

following the operating instructions. Adjust only
those controls that are covered by the operating
instructions. Improper adjustment of other controls
may result in damage and will often require
extensive work by a qualified technician to restore
the video product to its normal operation.

• If the video product has been dropped or the cabinet

has been damaged.

• When the video product exhibits a distinct change

in performance. This indicates a need for service.

Use

19. Cleaning - Unplug the video product from the wall
outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.

20. Product and Cart Combination - Video and cart
combination should be moved with care. Quick
stops, excessive force, and uneven surfaces may
cause the video product and car combination to
overturn.

21. Object and Liquid Entry - Never push objects for
any kind into this video product through openings as
they may touch dangerous voltage points or
“short-out” parts that could result in a fire or
electric shock. Never spill liquid of any kind on the
video product.

22. Lightning - For added protection for this video
product during a lightning storm, or when it is left
unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the
antenna or cable system. This will prevent damage
to the video product due to lightning and power line
surges.

15. Replacement Parts - When replacement parts are
required, have the service technician verify that the
replacements used have the same safety
characteristics as the original parts. Use of
replacements specified by the video product
manufacturer can prevent fire, electric shock or
other hazards.

16. Safety Check - Upon completion of any service or
repairs to this video product, ask the service
technician to perform safety checks recommended
by the manufacturer to determine that the video
product is in safe operating condition.

17. Wall or Ceiling Mounting - The cameras provided
with this system should be mounted to a wall or
ceiling only as instructed in this guide, using the
provided mounting brackets.

18. Heat - The product should be situated away from
heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers) that
produce heat.

General Precautions

ii

General Precautions

FCC CLASS A NOTICE

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s
instruction manual, may cause harmful interference with radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case you will be required to correct the
interference at your own expense.

www.digimerge.com

1. All warnings and instructions in this manual should be followed.

2. Remove the plug from the outlet before cleaning.
water dampened cloth for cleaning.

3. Do not use this unit in humid or wet places.

4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet
should

5. During lightning storms, or when the unit is not used for a long time, disconnect the power
suppl

not be blocked.

y, antenna, and cables to protect the unit from electrical surge.

Do not use liquid aerosol detergents. Use a

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and
LVD. There
cause interference with other appliance usage.

However, it is imperative that the user follows the
usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product,
to change without notice from time to time.

fore, it is designated to provide reasonable protection against interference and will not

guidelines in this manual to avoid improper

the specifications are subject

iii

Features

• Easy Connection and setup with 4 integrated PoE ports and auto-discovery of IP Cameras

• Full HD 1080P recording provides the most detailed picture and reliable identification with

selectable area digital zoom

• Real-time recording: 120fps@1080p (4ch), 240fps@720p (8ch), and 480fps@D1 (16ch)

• Dual streaming (H.264/MJPEG) and dual core processor

• Pentaplex operation - simultaneous View, Record, Playback, Backup & Remote Monitoring

• ONVIF 2.0 conformance ensures compatibility with popular industry IP cameras

• Substream recording for bandwidth efficient remote playback

• 64 Channel CMS by FLIR included

• Fully PC / Mac compatible

• Mobile apps: iPhone, iPad, Android

• HDMI / VGA / BNC simultaneous video output

• Free DDNS service by FLIR with secure redundant servers

• RS-485 supports Pelco D & P PTZ

• Audio I/O: 1 in - 1 out, Alarm I/O

• Supports 2x SATA HDDs up to 3TB (6 TB total), 2x USB 2.0 ports

• Embedded Linux operating system, simple GUI on screen display

• Rack mountable – 1U

• 3 year warranty

*Please visit ww
viewing

iv

w.digimerge.com for information, firmware, and compatibility updates for mobile

TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1. Connect the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2. Connect a Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3. Connect the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

4. Connect the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

5. Connect the Power Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

On-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Using the Quick Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Adjusting Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Camera Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using Quick Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using Digital Zoom in Live Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using Real-time Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Search (Playback). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Playing Back Video from the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Formatting the USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Backing up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Viewing Backup Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

HDD Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

BPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

v

Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Online Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Remote Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Configuring Pre-Recording and Mirror Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring DHCP or Fixed IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring System Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Configuring NTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Configuring Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuring Motion Detection Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Device Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Adding Cameras from the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Manual Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Editing Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Deleting Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

HDD Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Formatting Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Selecting Hard Drive Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Configuring Hard Drive Group Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Adding Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Modifying Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Deleting Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Auto Maintain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Config Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

FLIR SyncroIP NVR Central Management Software . . . . . . . . . . . . . . . . . 39

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing FLIR SyncroIP NVR CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Adding a NVR from the local area network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Adding a NVR using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

vi

CMS Live Viewing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using Alarm Rec (Event Search) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using Playback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Monitoring Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Running Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Opening Cameras from E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring CMS Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Changing the CMS Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Adding User Accounts to the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Multi-Monitor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Opening Cameras in Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Managing Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Remote Viewing on Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

IE Live Display Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using Search Mode in IE (Playback) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Mobile Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Connecting to your NVR on an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Viewing Videos with Local File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Using Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Connecting to your NVR on an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Connecting to your NVR on an Android Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Viewing Snapshots and Videos with Local Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

vii

Using Playback Mode on Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Connecting to your NVR on an Android Tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using Playback Mode on Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Appendix B: Setting up Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

What Do I Need? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

How Do I Find My IP and MAC addresses? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Finding Your External IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

How Do I Enable Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Appendix C: Auto Port Forwarding Wizard . . . . . . . . . . . . . . . . . . . . . . . . . 90

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Obtaining Your Router Model Number and Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Initial Startup: Select Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Step 1: Populate the Router Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Step 2: Enter your Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Step 3: Update the Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Step 4: Test your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Configuring Multiple Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Scenario A: Router/Modem Combination + Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Scenario B: Multiple Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Appendix D: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

How Do I Enable DDNS On My System? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Connecting to your system using DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

CMS Software or Mobile Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Appendix E: Remote Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Installing a Firmware Upgrade Over the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Installing a Firmware Upgrade Over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Appendix F: Hard Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Appendix G: Connecting an External Monitor . . . . . . . . . . . . . . . . . . . . . . 107

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

viii

GETTING STARTED

REMOTE CONTROL

NETWORK VIDEO RECORDER

POWER ADAPTER X2

(1X FOR POE SWITCH / 1X FOR NVR)

QUICKSTART GUIDES &
SOFTWARE CD

MOUSE

ETHERNET CABLE

The system comes with the following components:

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY
BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS.

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM,
INCLUDING ALL COMPONENTS SHOWN ABOVE.

1

BASIC SETUP

Connect IP cameras to the system

Connect to an HDMI, VGA, or BNC monitor

Connect an Ethernet cable

Connect the mouse to a USB port

Connect the power adapters

ON

1. Connect the Cameras

a. Connect IP cameras to PoE (Power over Ethernet)

ports. OR

b. Connect IP cameras to the same LAN as the NVR. For

det

ails on connecting IP cameras over the LAN, see

“Device Search” on page 31.

2. Connect a Monitor

a. Connect an HDMI cable (not included) from the HDMI

port on the rear panel to an HDTV or HDMI monitor, OR

b. Connect a VGA cable (not included) from the VGA port

to

the VGA port on your monitor. OR

c. Connect a BNC terminated cable (not included) from

the Video

OUT port to a TV or CCTV monitor.

3. Connect the Mouse

a. Connect the mouse (included) to the USB mouse port

on the front or rear panel.

4. Connect the Ethernet Cable

a. Connect an Ethernet cable (not included) to the LAN

port on the rear panel of system; connect the other end
of the Ethernet cable to an empty LAN port on your
router or switch (not included).

5. Connect the Power Adapters

a. Connect the DC 12V power supply to the DC 12V port on

the rear panel of the system. Connect the power cable
to an outlet, power strip, or surge protector. This power
adapter is used to power the main unit.

b. Connect the DC 48V power supply to the DC 48V port on

the

rear panel of the system. Connect the power cable
to an outlet, power strip, or surge protector. This power
adapter is used to power the integrated PoE ports.

c. Turn the power switch to the ON position.

2

FRONT PANEL

2 41 53 6 7 8

1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for
data backup or firmware upgrades.

2. IR: Not

3. Channel I

4. Playback Contr

supported.

ndicators: Glow when camera is connected to the corresponding channel.

ols:

• Pa

• Reverse: Press to reverse playback/pause playback.

• Fast: Press to increase playback speed.

• Next: Press to skip to next video.

• Previous: Press to skip to previous video.

• Slow: Press for slow playback.

unction Buttons:

5. F

• RE

• FN: Performs special functions in some menus.

• SHIFT: During text input, press to switch input types.

• ESC: In menus, press to go back / exit menus. In playback, press to return to live view.

6. Di

• ENTER: F
open the Main Menu. In menus, press to confirm menu options.

• Directional Buttons: Press to move cursor in menus. In live view, press up to change split
screen layout; press left / right to select channels when single-channel mode is selected.

use/Play: In live view, press to enter playback mode. Press to play/pause playback.

C: Press to open manual recording controls.

rectional Buttons:

rom live view, Press once to open the System Information screen; press twice to

7. P

ower Button: Press and hold to power off the system. Press to power the system back on.

8. IR Rec

LED Indicators:

• POWER: Glows to indicate the system is on.

• HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error.

• NET: Glows when network is in normal state. Turns off for network error.

eiver: IR receiver for the remote control. Keep the IR receiver clear from obstructions. 

3

Rear Panel

10543 11 132 6 7 8 91

12

REAR PANEL

1. DC 48V: Port for 48V DC power supply (included) for integrated PoE ports.

2. Po

3. VIDEO OUT: Video

4. USB por

5. MIC

E Ports: Camera input ports for IP cameras.

output (BNC) to connect the system to a secondary monitor.

t: Connect a USB mouse or connect a USB flash drive (not included) for data backup

or firmware upgrades.

:

• IN: BNC port f

• OUT: BNC port for audio output device (e.g. speakers; not included) for 2-way audio.

6. LAN:

7. HDMI:

8. VGA

9. RS23

10. ALARM IN

• A/

11. DC

12. Gr

13. Powe

Connect an Ethernet cable (not included) to connect the system to a router or switch

(not included).

HDMI port to connect the system to a HDMI TV/monitor.

: VGA port to connect the system to a VGA monitor.

2: Service only; not in use.

(not included).

B: Connection block for an RS485 PTZ camera (not included).

12V: Port for 12V DC power supply (included).

ound

r Switch

or microphone (not included) for 2-way audio.

/ OUT / RS422-RS485: Alarm block to connect external alarm or motion devices

4

REMOTE CONTROL

7

1

2

3

4

5

8

9

6

1. Power: Press and hold to power off the
system. Press to power on.

2. Playback Contr

ols:

• Pa

use/Play: In live view, press to enter

playback mode. Press to play/pause playback.

• Reverse: Press to reverse playback/pause
playback.

• Fast: Press to increase playback speed.

• Next: Press to skip to next video.

• Previous: Press to skip to previous video.

• Slow: Press for slow playback.

3. Es

c: In menus, press to go back / exit menus.

In playback, press to return to live view.

rectional Keys:

4. Di

• Ent

er: Press once to open the System
Information screen; press twice to open the
Main Menu. Press to confirm menu selections.

• Press

• Press

 to move the menu cursor.

 to change menu options.

5. Mul

6. Number Ke

7. Add: Configur

8. Rec: Pr

9. Fn

t: Press to switch between full-screen and split-screen layouts.

ys:

• 1~0

: In live view, press to open channels in full-screen.

• In menus, press to input numbers or text input.

• Shift:

Press to change input types.

e remote control address.

ess to open manual record menu.

: Press to perform special functions in some menus.

5

Mouse Control

1 2

3

The mouse is the primary control device for the system. To
connect a USB mouse:

• Connect a USB mouse to the USB port on the front or
re

ar panel.

1. Left

2. Right-B

3. Scr

-Button:

• In live view, click to open the Navigation Bar.

•

In live view, while in a split-screen display mode,
double-click an individual channel to view it in
full-screen. Double-click again to return to the
split-screen display mode.

• While navigating menus, click to open a menu option.

utton:

• During live view, right-click anywhere on the screen to open the Quick Menu.

• Within

navigating menus, right-click to exit menus.

oll-Wheel: Use to change menu options.

6

USING THE SYSTEM

The default system password is 000000

1

3

2

Password

By default, the login password is enabled. The default system password is 000000.

On-Screen Display

The system shows the following for all display views:

Using the System

1. Di

splay Area:

• Double-click on a channel to view in full-screen; doubl

• Right-click to open the Quick Menu. See “Using the Quick Menu” on page 8.

• Left-click to open the Navigation bar.

• Move the mouse to the top of a channel to view the Camera Toolbar.

• Click-and-drag cameras to rearrange the channel display. This does not affect the channels
each camera is connected or recording to.

2. Channel Name

3. Channel Status

• : Channel is recording.

• : Motion has been detected.

• : Camera is locked (covert mode is activated).

Icons:

e-click again to return to split screen.

7

Using the System

Using the Quick Menu

The Quick menu gives you access to the system’s key functions. To access the Quick Menu,
right-click the screen during live view.

The Quick Menu has the following options:

• Vi

ew: Select a camera in full-screen or select a multi-channel display.

• Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).

• Color Setting: Configure color settings for IP cameras.

• Search: Search/playback recorded video. See “Search (Playback)” on page 14.

• Record: Open the Record menu to select manual recording options. See “Recording” on
page 24.

• Device Search: Open the Device Search menu to manage IP cameras.

• Alarm Output: Open the Alarm Output menu.

• Main Menu: Open the Main Menu. See “Using the Main Menu” on page 20.

Adjusting Color Settings

Use the Color Settings menu to adjust color settings for your IP cameras.

To adjust color settings:

1. Right-click on the channel you would like to configure and select Co
system password if prompted.

2. Adjust the Hue, Brightn
enable custom Gain controls, check Gain and use the slider to configure the gain level.

ess, Contrast, and Saturation settings that the camera will use.To

lor Setting. Enter the

8

OR 

Configure color
settings for the
first time period

Main Menu

Collapse

Select display
layout

PTZ

Search

Alarm
Status

Network

HDD
Manage

View system
info

Quick Playback

Digital Zoom

Real-time
backup

Device
Search

Close

Use Col

Using the System

or mode to select a preset color profile.

NOTE: Col

NOTE: T

3. Click OK t

or settings will update once you save changes.

o configure the Customized1~4 profiles, click Customized.

o save changes.

Using the Navigation Bar

The Navigation Bar gives quick access to certain functions and menus.

To open the Navigation bar:

• Left click on the screen to open the Navigation

Bar. The Navigation Bar has the following

options:

Using the Camera Toolbar

The Camera Toolbar is used to perform actions on a specific channel.

To access the Camera Toolbar:

• Move the mouse to the top of the channel display. The Camera Toolbar has the following options:

9

Using the System

Using Quick Playback

Quick Playback is used to playback the last 5~60 minutes of video from the selected channel. You
can also access Quick Playback in split-screen mode, while still viewing live video from the other
channels.

To use Quick Playback:

1. Move your mouse to the top of

NOTE: By def
to 60 minutes using the Realtime Play setting in Main Menu>Setting>General.

2. Right-click to exit Quick Playback.

ault, the NVR will begin playback from 5 minutes ago. You can increase this to up

the channel display and click .

Using Digital Zoom in Live Display

1. Move your mouse to the top of the channel display and click to activate digital zoom. The
icon will change to to indicate digital zoom is activated.

NOTE: Y

2. Click and drag inside the channel to zoom in.

• Click and drag to pan the zoom area.

• Right-click

• Click to disable digital zoom. Note that the channel will remain at the same zoom level
until you right-click inside it.

ou may activate digital zoom in multiple channels at the same time.

to zoom out and select a new zoom area.

Using Real-time Backup

Real-time backup allows you to save footage from the live display to a USB flash drive (not
included) or external hard drive (not included).

To use Real-time Backup:

1. Insert the USB flash drive or external hard dr

2. Move your mouse to the top of

The icon changes to .

3. Click again to end Real-time Backup. The f

NOTE: If
Backup after logging in.

10

the system prompts you to log in, you will need to click again to start Real-time

the channel display and click to start Real-time Backup.

ive into one of the USB ports on the system.

ile is saved to your USB device.

Using the Virtual Keyboard

Backspace

Enter capital letters

Confirm entry

The Virtual Keyboard is used to input text or numeric values in certain menus.

Using the System

11

Setting the Time

It is highly recommended to set the time on the system prior to doing any
recording.

Set the date and time

Click Save

SETTING THE TIME

To set the date and time:

1. In the main viewing mode, right-click and click Main Menu. Log into the
admin account (default User Name is admin and Password is 000000).

2. Click Setting>Gener

3. Enter the current date (MM DD YYYY) and time (HH MM SS) under Sy

al.

stem Time.

system using the

4. Click Sav

NOTE: T
“Configuring NTP” on page 26.

12

e.

o configure Daylight Savings Time see “General” on page 23. To configure NTP, see

RECORDING

By default, the system is set to immediately record at startup from connected cameras. This is
called Continuous Recording. It is highly recommended to keep Continuous Recording on at all
times.

The system supports the fo

• Contin
Recording. During Continuous Recording, the Record icon ( ) appears in the channel.

• Motion Recording: Cameras can be configured to record and mark events when motion is

detected. When motion is detected, the Motion icon ( ) appears in the channel.

NOTE: Y
events. For details, see “Schedule” on page 24.

• Alarm Recording: Cameras can be configured to record when external alarm devices are
triggered.

uous Recording: By default, all camera channels are enabled with Continuous

ou must enable motion recording in the Schedule before the system will record motion

llowing recording types:

13

Search (Playback)

Select the day to playback

Select channels to playback

Click inside the bar to select a playback time

SEARCH (PLAYBACK)

Search mode is used to navigate and playback recorded video files on the NVR.

Playing Back Video from the Hard Drive

1. From live view, right-click and then click Search. If needed, log in using the admin account
(default User Name is admin and default Password is 000000).

2. Use the calendar on the right to select the day to playback.

3. Use the drop-down menus to select the channels y
options ( ) to playback multiple channels simultaneously.

4. Click inside the video bar to select the playback time.
the selected time.

ou would like to playback. Click the display

The system will begin playing back at

14

Playback Controls

Select the day to playback

Select channels to playback

Click inside the bar to select a playback time

Select Scope of time bar

Save selected clip

Select video clip start/end

Show/hide recording types

Select playback device

Play

Stop

Previous Frame

Next Frame

Play backward

Slow

Speed up

Search (Playback)

15

BACKUP

Formatting the USB device will permanently erase all data.

Check the USB device

Click Erase

Backup video files to external USB flash drive (not included) or self-powered USB external hard
drive (not included).

Formatting the USB Device

It is recommended to format your USB device before using it with the system.

To format a USB device:

1. Insert a USB flash drive (not included) or USB e
the USB ports.

2. From live view, right-click and then select Main Menu. Login if

3. Click Backup.

4. Check the USB device you would like to format and click Er

xternal hard drive (not included) into one of

prompted.

ase. Click OK to confirm.

Backing up Video

1. Insert a USB flash drive (not included) or USB external hard drive (not included) into one of
the USB ports.

2. From live view, right-click and then select Main Menu. Login if

3. Click Backup.

4. Check the USB device where you would like to save video.

prompted.

16

5. Click Backup.

Check the USB device

Check the USB device

Select search criteria
and then click Add

6. Configure your search options:

Backup

• Ty

pe: Select the recording type you would like to search for or select All to search all recording

types.

• Channel: Select the channel you would like to search or select All to search all channels.

• File Format: Select DAV to save files to save files to .dav format. You can use the Player that
is automatically saved on the USB device to playback .dav files on PC (Mac not supported). Or,
select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from

www.videolan.org) on PC or Mac.

• Start Time/End Time: Select the start and end time for your search.

7. Click Ad

8. Check files you would like to backup and then click Start.

NOTE: HD video fil

d. A list of files that match your search criteria appears.

Wait for the backup to complete.

es saved on the system may take up a large amount of disk space. The size
of video files selected and the amount of free space on your USB device is shown at the bottom
of the screen.

Using Video Clip Backup

Video clip backup allows you to select a duration of video during playback mode and save it to a
USB device (not included).

To use Video Clip Backup:

1. Insert a USB flash drive (not included) or USB e
the USB ports.

xternal hard drive (not included) into one of

17

Backup

During Playback, click to select start and end
of video clip

Click to open backup menu

Check the USB device

Check the USB device

2. Start playing back video using the steps in “Playing Back Video from the Hard Drive” on
page 14.

3. Click to mark the beginning of the video clip. Click again to mark the end of the
video clip.

4. Click to open the Backup menu.

5. Check the USB device where you would like to save the file.

6. Check the files you would like to backup.

7. Click Start.

Viewing Backup Files

To playback .dav backup video files, use the Player that is automatically installed on the USB
device when you save a backup file.

NOTE: The
format (select ASF under File Format).

You can playback .asf backup video files in VLC Media

www.videolan.org) on PC or Mac.

To view backup video files using the Player (PC only):

1. Insert the USB device into your computer. Open the USB device in Windows Explorer.

2. Right-click the Play
begins playing all video files on the USB device in sequence.

Wait for the backup to complete before removing the USB flash drive.

Player is PC compatible only. For Mac users, make sure to save backup files in .asf

Player (free download from

er.exe file and select Open as administrator. The Player opens and

18

3. Use the Player controls to control playback or select other files for playback.

Select
playback time

Open files

Play/pause

Stop/Stop
recording

Start
recording

Previous
file

Slow

Back one
frame

Forward one
frame

Fast

Next
file

Snapshot

Full-screen
Shuffle/repeat

Manual recording folder

Snapshot folder

Backup

NOTE: T

o view or change where manual recordings or snapshots are saved, right click in the

video area and select Parameter Setting.

19

Using the Main Menu

USING THE MAIN MENU

To open the Main Menu:

• U

sing the Remote Control or Front Panel Buttons: Press the Enter button twice.

• Using the Mouse: Right-click and click Main Menu.

NOTE: The

Name is admin and the Password is 000000.

1. SE

2. INF

3. SE

4. DEVICE

5. AD

6. BA

7. SH

ARCH: Open Search/Playback mode. For details, see “Search (Playback)” on page 14.

O: View system information. Perform firmware upgrades.

TTING: Configure general system, schedule, network, recording, display, and motion

settings. Restore system to factory defaults.

VANCED: Configure HDD, user accounts, and error functions. Configure auto-restart.

Save/restore system configuration. Access Manual Recording Menu.

CKUP: Export files to USB device. For details, see “Backup” on page 16.
UTDOWN: Logout, restart, or shutdown the system.

system password may be required to access the Main Menu. By default the User

SEARCH: Connect IP cameras to the NVR.

NOTE: Checkbo

disabled.

20

xes on the system are filled in white when settings are enabled or empty when

Using the Main Menu

Info

The Info menu contains the
following sub-menus showing
system information.

HDD Info

The HDD Info sub-menu shows information
related to the hard drives installed in the
system, including capacity, status, and type.
Click View recording time to see the start and
end times of recordings saved on the hard
drives.

BPS

Log

The Log sub-menu allows you to search for
system logs.

To search for system logs:

1. Under Ty
for.

2. Under St
start and end time for your search.

3. Click Sear

4. (Optional) Click Ba
USB flash drive connected to the system.

pe, select the log type to search

art Time and End Time, select the

ch.

ckup to export logs to a

Version

The BPS sub-menu shows the bitrates of
connected IP cameras.

The Version sub-menu allows you to view
information about the current firmware. You
may also update the firmware through the
version menu.

Updating Firmware

1. Download the latest firmware update from

www.digimerge.com.

21

Using the Main Menu

2. Copy the firmware to a blank USB flash
drive.

NOTE: Do not hav
flash drive—just the firmware file.

3. Connect the USB flash drive to a USB port
on the

4. Right-click and then select Ma
Menu>Info>Version.

5. Click Start to
the firmware upgrade to complete. Do not

remove the USB flash drive until the
upgrade process is complete or power off
the NVR during the upgrade process.

system.

e any folders on the USB

in

update firmware. Wait for

Online Users

• Channel Status: Shows the IP address,
model number, and camera status.

• Connection Log: Search for camera status
logs, including user access to cameras.

The Online Users sub-menu shows a list of
users connected to the system using remote
devices. You may Disconnect a us er f or up t o 18
hours or Block a user from the system.

Remote Device Info

The Remote Device Info sub-menu shows
information about IP cameras connected to the
system, it contains the following tabs:

22

• Net Load: Shows a graph of upload and
download traffic for your system.

Using the Main Menu

Setting

The Setting menu allows you to
configure general system, schedule,

network, recording, display, and
motion settings. It also allows you to restore
the system to factory defaults.

General

The General sub-menu allows you to Configure
the time and general system settings.

The General sub-menu contains the following
opti

ons:

• Device No.: Select the Remote control ID
for the NVR.

• Device ID: Enter a custom name for the
NVR.

• HDD Full: Select Overwrite for the system
to begin overwriting the oldest recordings
when the hard drive is full or select Stop
Recording for the system to stop recording
when the hard drive is full.

• Pack Duration: Enter the desired pack
duration. The pack duration determines
the duration of video files saved to the
system.

• Realtime Play: Select the duration of
videos that will be played back in Quick
Playback mode. For example, if Realtime
Play is set to 5 minutes, Quick Playback will
start playing back video recorded from 5
minutes ago on the selected channel.

• Mouse Property: Click MouseSet, adjust
the double-click speed and click OK.

• Startup Wizard: Check to enabl
Startup Wizard when your system starts. It
is recommended to disable Startup Wizard
once you have configured the system.

e the

• Sys

tem Time: Select the current date and

time and click Save to save changes.

• Date Format: Sel ec t t he da te fo rm at (YYYY
MM DD, MM DD YYYY, or DD MM YYYY).

• Date Separator: Select if you would like a
dot (.), dash (-), or slash (/) to separate the
date display.

• DST: Check to enable daylight savings time
adjustments. To configure the start and end
times for daylight savings, click Set. Then,
configure the Start and End as needed, and
click OK.

• Time Format: Select 24-HOUR or
12-HOUR.

• Language: Select the system language.

• Video Standard: Select NTSC (North
America) or PAL (Europe).

• Navigation: Check to enable the System
Toolbar that appears when left clicking on
the screen.

• Auto Logout: Enter the amount of time the
system will wait before logging a user out
when idle.

• IPC Time Sync: The NVR will regularly sync
the internal clocks of connected IP
cameras. Enter the interval between time
syncs.

NOTE: Cl
changes.

ick OK when finished making

23

Using the Main Menu

Recording

The Recording sub-menu allows you to
configure image quality settings for the
recording stream and sub-stream (used
during remote connection). Settings for the
recording stream are shown on the left, and
sub-stream settings are shown on the right.

To configure recording quality settings:

1. Under Channel, sel
would like to configure.

2. Under Ty
you would like to configure: Regular
(continuous recording), MD (motion
detection recording), or Alarm.

3. Under Resolution, sel
the selected recording type. Settings
available depend on the model of IP
camera connected.

4. Under Fr
for the selected recording type on the left.
Select the frame rate for the sub-stream
on the right.

5. Under Bit
Bit Rate) or VBR (Variable Bit Rate) for the
selected recording type on the left and
sub-stream on the right. If you select VBR,
select the Quality from 1 (lowest) to 6
(highest).

6. Under Bit Rat
for the selected recording type on the left
and the sub-stream on the right.

7. Under Audio/
left to enable audio recording (camera
must have microphone attached). Check
the box in the middle to enable audio

pe, select the type of recording

ame Rate, select the frame rate

Rate Type, select CBR (Constant

ect the channel you

ect the resolution for

e (Kb/S), select the bit rate

Video, check the box on the

streaming to remote users. Check the box
on the far right to enable video streaming
to remote users (un-check to hide the
channel from remote users.

8. (Optional) To copy settings to other
channels, click Co
apply settings to, and click OK.

9. Click OK t

o save changes.

py, select channels to

Schedule

The Schedule sub-menu allows you to
configure the recording schedule for
continuous and motion recording. It also
allows you to configure holiday, pre-recording,
and redundancy settings.

NOTE: T
detection must be enabled for the channel.
For details, see “Motion” on page 28.

Configuring the Recording Schedule

1. Under Channel, select the channel you
would like to configure or select All.

2. Under Peri
you would like to configure, or select
Holiday or All.

3. Configure up to 6 separate schedule
periods.

• Configure the start and end time for the
time period on the left.

• Check the types of recording that will apply
to the time period on the right: Continuous,

MD (Motion Detection), Alarm, or
MD&Alarm.

o use motion recording, motion

od, select the day of the week

24

Using the Main Menu

• A visual representation of the current
schedule is shown below.

4. (Optional) Click Copy to copy the selected
to schedule to other channels. Select the
channels you would like to copy to and
click OK.

5. Click OK t

o save changes.

Configuring Pre-Recording and Mirror Recording

Pre-recording determines the amount of time
the system will record before events.
Mirroring allows the camera to record
simultaneously to a secondary mirror hard
drive and primary recording hard drive.

NOTE: Sec
installed and configured for redundancy to
use redundancy function.

To configure pre-recording and redundancy:

1. Under Channel, sel
would like to configure or select All.

2. Under Pr
pre-recording.

3. Check Mi
recording for the selected channel.

4. Click OK t

ondary hard drive must be

ect the camera you

eRecord, select the duration for

rroring to enable redundant

o save settings.

Configuring Holidays

Holiday settings allow you to configure a
special recording schedule on certain days.

To configure holidays:

1. Check the checkbox next to Holidays
Se

tting to enable holidays.

2. Click Holidays Set

ting.

3. Click days in the calendar to enable them
as

holidays. Selected holidays are

highlighted in blue.

4. Click OK. C

lick OK to save changes.

Network

The Network sub-menu allows you to
configure network settings.

Configuring DHCP or Fixed IP Address

1. From live view, right-click and select Main
Menu. Login if prompted.

2. Click Setting>Network.

3. Check DHCP
use a static IP address. If you un-check
DHCP, configure the following:

• IP Address

• Subne

• Gateway

• Preferred DNS

• Alternate DNS

to use DHCP or un-check to

t Mask

4. Click Sav
the system to update the IP address.

e to save your changes. Restart

Configuring System Ports

The system uses the following ports:

• T

CP Port (Client Port): Used for remote
video streaming to computers and mobile
devices. The default port number is 35000.

25

Using the Main Menu

• HTTP Port: Used to enable connection to
the system’s web browser interface. The
default port number is 80.

• UDP Port: Used for special applications.
The default port number is 35001.

• RTSP Port: Used for special applications.
The default port number is 554.

You must port forward the TCP (Client) Port
and HTTP Ports to enable remote access to
the system.

To configure ports:

1. Configure the TC
Port, UDP Port, and RTSP Port fields as

needed.

NOTE: Pl
is anything other than 80, you must enter
http:// before the camera’s IP address and
colon (:) and the HTTP port after the IP
address when connecting using an Internet
browser (e.g. if the HTTP port is

ease note that if the HTTP is port

http://192.168.x.x:85

P Port (Client), HTTP

85

, enter

).

• Under Port, enter the NTP server port
number.

• Under Time Zone, select your time zone.

• Under Update Period, enter the interval
your system will sync the time with the
selected server.

TIP: Cl
settings entered and manually sync the system
time.

5. Click OK. C

ick Manual Update to test the server

lick Save to save your changes.

Configuring DDNS

2. Click Sav
update the ports used.

e. The system will restart to

Configuring NTP

You can sync the system clock with an Internet
NTP time server.

To sync the system with a time server:

1. Click Netw

2. Check NTP.

3. Double-click NTP t
configuration menu.

4. Configure the following:

• Under Se

address of the NTP server.

ork Setting.

o open the

rver IP, enter the IP or DNS

The DDNS Setup window allows you to enter
your FLIR DDNS settings in the NVR. This step
is required for remote access.

Prerequisites:

• Create a DDNS account. For details, see
“

Appendix D: Setting Up DDNS Service” on

page 97.

• Port forward ports on your router to NVR’s
IP address (by default, ports 35000 and 80).

• Have your DDNS account name, password,
and domain name ready.

To configure DDNS settings:

1. Click Netw

2. Check DD

3. Double-click DD

4. Ensure Ena
white when DDNS is enabled.

5. Under Do
Name from the confirmation email you
received after registering for DDNS.

ork Setting.

NS.

NS.

ble is checked. The box will be

main Name, enter the Domain

26

Using the Main Menu

Connecting to your system

After you have port forwarded the required
port, created a DDNS account, and enabled
DDNS on your system, you must enter the
DDNS URL into Internet Explorer to access
your NVR.

The DDNS URL must include http:// , the
name of your DDNS URL, followed by a
colon, then the port number of your NVR.

For example:

http://tomsmith.

myddns-flir.com:80

DDNS URL

Port Number

NOTE: If you change your HTTP port
number (port 80) to a different port, you
must enter your port number after the
DDNS address.

Click Network
Setting

Check Email
and then
double-click
Email

6. Under User ID, enter the User Name from
the confirmation email.

7. Under Pa

ssword, enter the Password

from the confirmation email.

8. Click OK.

9. Click OK.

10. Click Sav

e.

alerts for motion detection or other events.

NOTE: T

o send out motion detection alerts,
you must enable the Send Email option for
motion detection on each camera. For
details, see “Configuring Motion Detection
Events” on page 28.

To configure Email Alerts:

1. From live view, right-click and select Ma
Menu. Log in if prompted.

2. Click Setting>Network.

3. Click Netw

ork Setting.

in

Configuring Email Alerts

4. Check Email. Doubl

e-click Email.

5. Configure the following:

You can configure the system to send out email

• SMTP Serv

address.

er: Enter the SMTP server

27

Using the Main Menu

• Port: Enter the port used by the SMTP
server.

• Anonymous: Check if your server supports
anonymous log ins. Otherwise, leave this
unchecked.

• User Name: Enter the SMTP user name.

• Password: Enter the SMTP password.

• Receiver: Enter the email address that will
receive alerts.

• Sender: Enter the sender’s email address.

• Attachment: Check to include a jpg image
attachment of the camera.

• Title: Enter the subject line for email
alerts.

• Encrypt Type: Select SSL or TLS if your
server uses encryption. Select None if your
server does not use encryption.

• Event Interval: Enter the interval between
alert emails.

• Health Enable: Check to enable health
check emails. Health check emails will be
sent periodically to ensure that the system
is functioning normally.

• Interval: Enter the interval in minutes for
health check emails.

the internal PoE switch.

NOTE: Cha
default values may disrupt the connection
to the cameras. Make sure your IP cameras
are using DHCP or IP addresses that are
compatible with your selected settings.

To configure switch settings:

1. Click Netw

2. Double-click Switch Settings.

3. Configure the IP A
and Gateway for the internal PoE switch.

4. Click OK. C
system will restart.

nging this information from the

ork Setting.

ddress, Subnet Mask,

lick Save to save changes. The

Motion

The Motion sub-menu allows you to configure
settings for motion detection.

Configuring Motion Detection Events

Motion Detection events allow the system to
mark footage that has motion. This allows you
to quickly locate relevant footage through
Search. You can also configure system
responses to motion detection events, such as
activating the system buzzer or sending an
email alert.

To configure Motion Detection

events:

6. Click Test to send a test email.

7. Click OK.

8. Click Sav

e to save settings.

Configuring Switch Settings

You can configure the networking settings for

28

1. Under Ev

2. Under Channel, sel
would like to configure.

3. Check Enabl
on the selected channel.

ent Type, select Motion Detect.

e to enable motion detection

ect the channel you

Using the Main Menu

4. Under Sensitivity, select the motion
detection sensitivity between 1 (lowest)
and 6 (highest).

5. Under Anti-dither, enter the
time. After a motion event occurs and
motion stops, if motion is detected within
the anti-dither time, the system continues
the motion event and includes the new
motion within the first event, rather than
creating a new motion event.

6. Under Delay, ent
time.

7. To configure a schedule when motion

ection will be enabled on this channel,

det
click Set next to Period. Configure times
when motion detection will be enabled. For
example, you may want to disable motion
detection during business hours and
enable it outside of business hours. Click

OK when finished.

NOTE: T

motion recording. This means that motion
recording will only take place at times that
are enabled both in the Schedule menu and
here.

his setting can override scheduled

er the post-recording

anti-dither

Display

The Display sub-menu allows you to configure
the system’s display settings, such as the
monitor resolution.

To configure display settings:

1. Configure the following, as needed:

• T

ransparency: Select the menu
transparency between 128 (lowest) and
255 (highest).

• Channel Name: Click Modify and enter
names for your IP cameras. Click Save
when finished.

8. Configure the following system actions
when motion is

• Sho

w Message: Check to enable an
on-screen pop-up. On-screen pop-up
shows the channels an event occurred on
and the type of event.

• Send Email: Check to enable email alerts.
You must configure email alerts before you
will be able to receive them (see
“Configuring Email Alerts” on page 27).

• Record Channel: Select the channels that
will record when motion is detected on the
selected channel.

• Buzzer: Check to enable the system
buzzer.

• Snapshot: Unsupported.

9. Click Sav

e to save changes.

detected:

• Time Display: Check to enable system time
display.

• Channel Display: Check to enable camera
title display.

• Resolution: Select the correct resolution
for your monitor. The system will reboot
when you save changes.

NOTE: If y
unsupported on your monitor, you may see
a black screen when the system restarts. To
reset the system resolution to the default
resolution (1024x768), turn the system off
and on using the power switch and
immediately press the Shift button 7 times
on the front panel.

• Image Enhance: Check for the NVR to
digitally improve the video quality on the
live display. This setting does not affect
recordings.

• Enable Sequence: Check to enable
Sequence mode. When Sequence mode is

ou select a resolution that is

29

Using the Main Menu

activated, the system will cycle through
enabled views and a (arrows) icon is shown
on screen. You can click this icon to pause
Sequence mode.

• View 1/View 4/View 8/View 9/View 16:
Check to enable views to be shown in
Sequence mode. View 1 allows you to
enable/disable specific channels in
Sequence mode. Other View options allow
you to enable/disable views based on
pages. On 8-channel models for example,
View 4 #1 represents channels 1~4 and #2
represents channels 4~8.

NOTE: Available options depend on the
number of channels your NVR has.

• Dwel

• Motion Sequence Type: (8/16-channel

l: Enter the Dwell time in seconds.
The Dwell time is the amount of time views
are shown on screen before changing in
Sequence mode.

models only) Select the view type that will
be viewed when motion is detected.

1. Check the settings you would like to reset
o default settings.

t

2. Click OK.

2. Click Sav

e to save changes.

Default

The Default sub-menu allows you to reset the
system to factory default settings.

NOTE: Resett
reset user accounts or passwords.

ing to factory defaults does not

To reset the system to factory default
settings

30

:

Using the Main Menu

Check IP
Search

Check
cameras

Click Add

Device Search

The Device Search menu allows you to manage
connections to your IP cameras. SyncroIP
cameras connected to the PoE (Power over
Ethernet) Ports will automatically be detected
by your NVR. Device Search also allows you to
search for IP cameras connected to the LAN.
Some configuration may be required to
connect IP cameras from other
manufacturers.

NOTE: F
supported, visit www.digimerge.com.

Adding Cameras from the LAN

1. Connect the camera to a router or switch
on the same network as the NVR.

2. Right-click and select Devi
in using the admin account (the default
User Name is admin and the default
Password is 000000).

3. Click IP Se
for compatible IP cameras.

or a list of 3rd party IP cameras

ce Search. Log

arch. The NVR scans your LAN

5. If the Status indicator is green, the camera
connected and no further configuration

is
is required. Click OK to save changes.

6. If the Status indicator is red, click .

Update the following information, as
needed.

• Manuf

acturer: Select the manufacturer of

your IP camera.

• User: Enter the camera’s user name.

• Password: Enter the camera’s password.

• RTSP Port: Enter the camera’s RTSP Port.

4. Check the camera(s) you would like to add
and click Add.

• HTTP Port: Enter the camera’s HTTP Port.

NOTE: See the manuf

acturer’s user manual
for your IP camera for the default user
name, password, etc.

7. Click OK. C

lick OK again to save changes.

Manual Add

If the IP address of your IP camera does not
appear when you run IP search, ensure that
the camera is connected to the same LAN as

31

Using the Main Menu

ATTENTION: Formatting the HDD erases

all data

on the hard disk. This step
cannot be undone. System settings will
not be erased.

the NVR or is connected to the PoE Ports. You
may attempt to manually connect IP cameras
using Manual Add.

To manually add a camera to the NVR:

1. Click Manual Add.

• IP Addr
your IP camera.

• Manufacturer: Select the manufacturer of
your IP camera.

• User: Enter the camera’s user name.

• Password: Enter the camera’s password.

• RTSP Port: Enter the camera’s RTSP Port.

• HTTP Port: Enter the camera’s HTTP Port.

NOTE: See th
for your IP camera for the default user
name, password, etc.

2. Click OK. Cl

ess: Enter the public IP address of

ick OK again to save changes.

Configure the following:

e manufacturer’s user manual

Editing Cameras

If the Status indicator on cameras connected to
the NVR via PoE or LAN is red or if you change
the connection details for your IP cameras, you
will need to update this information.

To edit cameras:

Advanced

Configure HDD, user accounts, and error
functions. Configure auto-restart. Save/
restore system configuration. Access
Recording Menu.

HDD Management

HDD Management allows you to format hard
drives and manage hard drive settings. The top
right corner shows hard drive status.

• O: Normal har

• X: Hard drive error.

• -: Hard drive is not installed.

d drive operation.

1. Click next to the camera you would
like to edit.

2. Configure the connection information as
needed.

3. Click OK. Cl

ick OK again to save changes.

Deleting Cameras

• Click next to the camera you would like
to delete.

32

Formatting Hard Drives

You must format hard drives before you may
use them with the system.

To format a hard drive:

1. From Live View, right-click and select

Main Menu>Adv
Management.

2. Under HDD
would like to format. Information about the
hard drive appears in the lower section of
the menu.

3. Under Se

t to, select Format.

anced>HDD

No., select the hard drive you

Using the Main Menu

Select HDD

Select Format

Click Execute

Select group
number

Select hard
drive group for
each channel

4. Click Apply. Click OK to confirm. Wait for
the hard drive to format. Hard drives
become Read/Write hard drives by default
when formatted.

Selecting Hard Drive Types

The system supports the following hard drive
types:

To configure hard driv

e group settings:

1. Click HDD Setting.

2. Under HDD

Group select the group
number you would like to assign to each
hard drive.

3. Click OK. The

system will restart.

4. Return to the HDD Manage menu
(right-clic

k>Main

Menu>Advanced>HDD Manage). Click
HDD Channel.

• Read/Write: N

ormal recording hard drive.

• Read only: Do not record on the hard drive.

• Mirroring: Record in parallel to Read/Write
hard drive for cameras enabled for
mirroring. This allows you to create
automatic backups of recordings.

NOTE: Mirr

oring must be enabled in the
schedule (for details, see “Schedule” on
page 24).

NOTE: Mir

roring begins backing up data
starting when the hard drive is configured
for mirroring.

To select hard drive types:

1. Under HD

D No., select the hard drive you

would like to format.

2. Under S

3. Click Ex

et to, select the hard drive type.
ecute.

4. Right-click to exit the HDD Management
menu. The sys

tem will restart.

5. For each channel, select the hard drive
gr

oup you would like it to record to.

6. Click OK.

Warning

Configuring Hard Drive Group Settings

Hard drive group settings allows you to
balance recordings for your IP cameras across
multiple hard drives.

The Warning sub-menu allows you to

33

Using the Main Menu

configure actions taken when system errors
occur.

To configure system error actions:

1. Under Ev
following system errors to configure: No

Disk, Disk Error, Disk No Space, Net
Disconnection, IP Conflicted, or MAC
Conflicted.

2. Check Ena
selected Event Type.

3. Configure the following actions that will be

aken when errors occur:

t

• Sho
window with information related to the
error.

• Send Email: Check to enable email
message. You must configure email alerts
before you will be able to receive them.

• Buzzer: Check to enable system buzzer.

4. Click Sav

ent Type, select one of the

ble to enable warnings for the

w Message: Check to show pop-up

e to save changes.

and stream it for playback to remote
devices. This saves bandwidth during
remote playback.

NOTE: Enabling Extr
required to use playback mode on a
smartphone or tablet.

NOTE: R
increase the amount of disk space required
for recording.

To configure manual recording:

1. Right-click in live view and select Re
Log in if prompted.

OR

Click Main Menu>Adv
Log in if prompted.

2. Under Rec
stream recording option under each
camera or under All to configure all
cameras:

• Sch
settings configured in the schedule.

ecording the Extra Stream will

ord Mode, select the main

edule: Camera will record according to

a Stream Recording is

anced>Record.

cord.

Record

The Record menu is used control manual
recording for connected cameras.

The Record menu is divided into the following
section

s.

• The Record Mode section defines settings
or the main (high quality) recording

f
stream.

• The Extra Stream section defines settings

for an optional lower quality recording
stream. This is useful because you can
record the Extra Stream to the hard drive

• Manual: When selected, the camera will
use continuous recording.

• Stop: When selected, the camera will not
record.

3. Under E
options for the Extra Stream.

4. Click OK t

xtra Stream, configure recording

o save changes.

Account

The Account sub-menu allows you to configure
user accounts. Accounts are organized into
groups, and receive permission to access

34

Using the Main Menu

Click Modify User

Click Modify Password

system functions based on their group’s
settings. By default, the following user groups
are configured on the system:

• ad

min: Accounts in the admin group are
system administrators. They have full
access to the system, may configure all
system settings, and can manage user
accounts.

• user: Accounts in the user group are
normal users. They have limited access to
system menus.

Adding Accounts

1. Click Add User.

Modifying Accounts

Admin accounts may modify the user name,
password, and permissions of user accounts.
User accounts may modify their own
password.

To modify account settings:

1. Click the account in the list.

2. Click Mo

dify User.

2. Configure the following:

• User

: Enter a user name for the account.

• Memo (Optional): Enter comments for the
account.

• Password: Enter a password for the
account. Repeat password under Confirm.

• Reusable: Check to enable multiple users
to connect using this account.

• Group: Select the group that the account
will be included in.

3. In the bottom portion of the screen, select
the

permissions that will apply to the user.
By default the account will have all
permissions that are enabled for its group.
An account cannot have more permissions
than its group.

4. Click Sav

e to save changes.

3. Under Use

r, select the account you would

like to modify.

4. Configure the account settings and
permis

sions as necessary and then click

Save.

To modify an account password:

1. Click Mo

dify Password.

35

Using the Main Menu

Click Add Group

Enter group
name

Select
permissions

2. Under User, select the account you would
like to modify.

3. Under Ol

d Password, enter the account’s

previous password.

4. Under Ne

w Password, enter the new
password for the account. Repeat it under
Confirm.

5. Click Sav

e.

Deleting Accounts

1. Click the account in the list.

2. Click Mo

3. Under Us

dify User.

er, select the account you would

like to delete.

4. Click De

lete then click OK to confirm.

Adding Groups

Groups allow you to easily manage
permissions for multiple user accounts. A user
account by default has all permissions
available to the group it is in, and it cannot be
given permissions the group does not have.

To add a group:

1. Click A

dd Group.

group may not be given any permissions
that are not selected.

5. Click Sav

e.

Deleting Groups

1. Click Modify Group.

2. Under Gr

oup, select the user group you

would like to delete.

3. Click De

lete and then click OK to confirm.

Modifying Groups

1. Click Modify Group.

2. Under Gr
would like to modify.

3. Update group settings as needed and then
click Sav

oup, select the user group you

e.

2. Under Na

3. (Optional) under Memo, ent

me, enter a name for the group.

er comments

for the group.

4. Configure group permissions as needed.
e that any user accounts added to the

Not

Auto Maintain

The Auto-Maintain sub-menu allows you to
configure your NVR to automatically reboot
once a day or once a week. For system stability,
it is recommended to enable auto-rebooting.

The Auto-Maintain sub-menu also allows you
to set the NVR
are older than a specified number of days.

to automatically delete files that

36

Using the Main Menu

To configure Auto Maintain settings:

1. Under Auto-Reboot S

of the week you would like the system to
reboot on, select Everyday to reboot the
system everyday, or select Never to
disable auto-rebooting. On the right, select
the time of day you would like the system
to reboot.

2. Under Auto-Del

to disable auto-deleting of old recordings
or select Customized to enable
auto-deleting.

• If you select Customized, enter the number
of days

NOTE: The
storage space to keep recordings for the
specified duration.

3. Click OK t

the system will retain recordings.

system must have sufficient

o save changes.

ystem, select the day

ete Old Files, select Never

Config Backup

4. Click Export.
To import a saved system configuration:

1. Insert a USB flash drive with a saved
sys

tem configuration into one of the USB

ports on the system.

2. Right-click and select Mai
Menu>Advanced>Config Backup.

3. Check the USB flash drive with the saved

tem configuration file.

sys

4. Click Import.

5. Click OK. The

system will restart.

n

The Config Backup sub-menu allows you to
export your system configuration to a USB
flash drive (not included) or to import a saved
configuration. You can import a saved
configuration from another NVR of the same
model and channel configuration.

To export the system configuration
flash drive:

1. Insert a USB flash drive into one of the
USB ports

2. Right-click and select Main

Menu>Adv

3. Check the USB flash drive you would like

export to in the list.

to

on the system.

anced>Config Backup.

to a USB

37

Using the Main Menu

Shutdown

Use the Shutdown menu to shutdown, restart,
or log out of the system.

To access the Shutdown menu:

1. From live view, right-click and select Mai
Menu. Login if prompted.

2. Click Shutdo

3. Select one of the following:

wn.

n

• Logout menu
that is currently active.

• Switch user: Log out the account that is
currently active, and sign in with a new
account.

• Shutdown

• Restart system

4. Click OK t

user: Log out the account

o complete the selected action.

38

FLIR SYNCROIP NVR CENTRAL MANAGEMENT SOFTWARE

FLIR SyncroIP NVR CMS is a central management software that allows you to view and manage
multiple DNR200 series NVRs.

System Requirements

Your system must meet or exceed the system requirements below:

Description Requirement

CPU Core 2 Duo 3.0GHz

Operating System Windows™ 8/7/Vista

Memory 2GB

Video 512 MB of video memory and above

Network (LAN) 10/100 BaseT Network

Network (WAN) 1 Mbps upstream

High-speed Internet service is required to remotely connect to your system.

NOTE: T

o connect to your system on Mac, please visit www.digimerge.com for instructions.

Prerequisites

• Port forward the Client and HTTP ports (default 80 and 35000) on the router that the NVR is
connected to.

• Create a DDNS account.

• Enable DDNS in the NVR.

39

FLIR SyncroIP NVR Central Management Software

Login

• Enter the DDNS information into the NVR.

• NVR must have access to the Internet or Local Area Network (LAN).

Installing FLIR SyncroIP NVR CMS

Install FLIR SyncroIP NVR CMS from the CD included with your NVR or by downloading it from

www.digimerge.com. It is recommended to visit www.digimerge.com for the latest software

versions.

To start the software:

• Double-click the FLIR SyncroIP NVR CMS icon ( ) on the desktop.

• Cl

ick Login.

NOTE: The CMS def

ault User Name is admin and the Password is admin.

Adding a NVR from the local area network (LAN)

Once you open the software, you can add a NVR.

Prerequisites:

• Connect the NVR to a router or switch on the network.

• Install the CMS on a computer in the same LAN as the NVR.

40

To add a NVR:

Click Config Manager

Click Device Manage

Click Add Management

Click Search Device

Check the NVR

Enter User Name
(default: admin)

Enter Password
(default: 000000)

1. Click Config Manager>De

vice Manage.

2. Click Sear

ch Device. If a Windows Firewall alert appears, click Allow.

3. Check the NVR and click Add Man

4. Enter the User

Name (default: admin) and Password (default: 000000) for the NVR and click

OK.

agement.

5. Click OK.

6. Click De

vice List.

41

FLIR SyncroIP NVR Central Management Software

Click Device List
Click +

Double-click the NVR

Click-and-drag the NVR
to the display area to view

Click Config Manager

Click Device Manage

7. Click + next to No Group.

8. Double-click the NVR.

9. Click-and-drag the NVR to the display area to view.

Adding a NVR using a DDNS address

If you have NVR systems with DDNS set up, you can add them to the CMS.

Prerequisites:

• Create a DDNS account. For details, see “Appendix D: Setting Up DDNS Service” on page 97.

• Ent

er the DDNS information into the NVR locally.

• Port forward the Client and HTTP ports (default, ports 80 and 35000) on the router.

To add a NVR using a DDNS address:

1. Click Config Manager>De

vice Manage.

42

2. Click Manual Add.

Click Manual Add

Enter name of your choice

Select NVR

Select Domain name

Enter Domain Name, followed by .myddns-flir.com
Enter TCP Port (default: 35000).
Enter User Name (default: admin).

Enter Password (default: 000000).

tomsmith.myddns-flir.com

3. Configure the following:

• Ti

tle: Enter a name for your NVR of your choice (e.g. home or office).

• Type: Select NVR.

• Add Type: Select Domain Name.

• Domain Name: Enter the Domain Name from the confirmation email after your registered for
DDNS, followed by .myddns-flir.com.

• Port: Enter the Client Port (default: 35000).

• User: Enter the NVR’s user name (default: admin).

• Password: Enter the NVR’s password (default: 000000).

4. Click Ad

5. Click De

6. Click + ne

d, then click OK.
vice List.

xt to No Group.

7. Double-click the NVR.

43

FLIR SyncroIP NVR Central Management Software

Click Device List
Click +
Double-click the NVR

Click-and-drag the NVR
to the display area to view

1

2

3

5

4

6

Digital Zoom
(Click and drag)

Change
display mode

Manual
record

Snapshot

Disconnect

8. Click-and-drag the NVR to the display area to view.

CMS Live Viewing Overview

1. Camera Controls:

44

2. Live View Toolbar:

Select image
quality

Latency/
Fluency

Full-screen

Display views

Lock CMS

Full Menu

Minimize

Maximize/
Restore

Quit

FLIR SyncroIP NVR Central Management Software

3. CMS Quic

k Menus: Click to access key CMS and NVR functions, such as Playback, event

search (Alarm Rec), E-Map, and software configuration (Config).

4. CMS Windo

5. De

vice List: Open NVR’s and IP cameras in live display.

w Controls:

• Click + next to NVR’s or Groups to expand.

• Click and

drag NVR’s, Groups, or Cameras to the display area to open.

• Right-click NVR’s, Groups, or Cameras to view system options.

6. CMS Menus:

• PTZ Dir

ection: Access basic PTZ controls.

• PTZ Advanced: Access advanced PTZ controls (e.g. Auto Scan, Tour, etc.).

• Too ls: Contains the following menus: Begin Record Plan, NVD Control,
Health Report, Log Search, Alarm Video, Alarm Output, Color Config,
Volume.

• Config Manager: Contains the following menus: Scheme Task Config,
Record Plan Config, Alarm Config, Alarm Rec Config, E-Map Config,
DecCard Config, User Manage, Device Manage, Ext Screen Manage, User
Config.

Using Alarm Rec (Event Search)

Alarm Rec allows you to search for events saved on the NVR.

To use Alarm Rec:

1. Click Al

2. At the top of the screen, select the alarm type you would like to search.

arm Rec ( ).

45

3. Check Search.

Select alarm type

Check Search

Select NVR and channel

Enter start and end time

Click Search

Select NVR

Select Channel

Select search
parameters

Click Search

4. Under De

5. Under St

6. Click Sear

vice, select the NVR you would like to search.

art Time and End Time, enter the start and end times for your search.

ch. A list of relevant alarms appears below.

Using Playback Mode

You can view recorded footage from your NVR’s in the CMS software.

To use playback mode:

1. Click Playback ( ).

2. Under De

vice, select the NVR and channel you would like to search.

3. Under Pa

4. Click Sear

• Check Multipl

e channel to playback video from multiple cameras. Select camera and then

click Add. Repeat to add additional cameras.

rameter, select the start and end time for the search.

ch.

46

5. Check video files to select and click Play to open. 

Pause/play

Stop

Fast

Slow

Click and drag to select
playback time. Use the
top bar to select m inutes
and the bottom to select
hours

OR, cli
OR, cli

ck Download to download the video files to the local computer.
ck To AVI to convert the video files to AVI and save to your local computer.

FLIR SyncroIP NVR Central Management Software

NOTE: Y

ou must stop playback before you may download video files.

Playback Controls

Configuring Monitoring Tasks and Projects

Tasks are used to configure the CMS to automatically cycle through different channel
arrangements. Projects are used to automatically cycle through multiple tasks.

Configuring Tasks

1. Click Config Manager>Scheme Task Config.

47

FLIR SyncroIP NVR Central Management Software

Click Monitor Task

Enter Task name

Select split-screen layout

Select display window

Drag camera from
Device List

Select Main Stream
or Extra Stream

Click Add

2. Click Monitor Task.

3. Click Ne

4. Enter a Ta

5. Under Wi

6. Under Mo

• Wi

w.

sk Name of your choice.

ndow, select the split-screen mode you would like to show in the task.

nitor Item, configure the following:

ndow: Select the display window you would like to configure.

• Device: Click and drag the camera from the Device List in the main CMS window to the field
to add it.

• Stream Type: Select Main Stream or Extra Stream to view the sub-stream.

7. Click Ad

8. Click OK. Cl

Configuring Projects

Once you have multiple tasks set up, you can configure projects to automatically cycle through
them.

To configure a project:

48

d. Repeat Steps 6 & 7 to configure additional screens.

ick OK to save changes.

1. Click Config Manager>Scheme Task Config.

Click Monitor Project

Enter project name
Select project type

Select task

Enter interval or start time

Click Add

2. Click Mo

nitor Project.

FLIR SyncroIP NVR Central Management Software

3. Click Ne

4. Enter a Name f

5. Under Mo

w.

or the project. You may not change the name after the project is created.

de, select Tour Mode or Schedule Mode. Tour Mode will cycle through tasks on a

fixed interval. Schedule Mode will switch tasks at a pre-defined time of the day.

6. Under Ta

• If you selected Tour Mode, enter the Interv

sk Name, select the task you would like to add to the project.

al Time in minutes that the task will run for before

changing to the next task.

7. Click Ad

8. Repeat steps 6-7 for each additional task y

9. Click OK. Cl

Running Tasks and Projects

• If you selected Schedule Mode, enter the time of day when the task will start running.

d.

ou would like to add to the project.

ick OK to save changes.

• Once you have configured tasks or projects, you may run them by clicking Task ( ) and
then selecting the task or project you would like to run.

49

• You may also select a task or project to run when you first launch the CMS. For details, see

Click Picture Edit

Click Add

Click Browse to
select a .jpg image

“Configuring CMS Options” on page 52.

Using E-Map

The E-Map feature allows you to visually map your cameras over a .jpg image.

Configuring E-Map

Use the steps below to select a .jpg image to use for the E-Map and place your cameras.

To configure the E-Map:

1. Click Config Manager>E-Map

2. Click Pictur

e Edit.

Config.

3. Click Ad

4. Click Br

5. Enter a Name and Tit

6. Click OK.

d.

owse. Select a .jpg image on your computer to use as the E-Map.

le for your E-Map of your choice.

50

7. Click Pic.

Click Pic

Home

Click and drag
picture to the window

Click Device

Click +

Drag cameras to
the map

8. Click-and-drag the picture to the window to use it for the E-Map.

9. Click Devic

10. Click + ne

e to view a list of connected NVR’s.

xt to an NVR. To place cameras, drag cameras from the list to the map.

11. Click Sav

NOTE: T

e.

o delete all E-Map data, including images and camera positions, click Clear E-Map.

Opening Cameras from E-Map

Once you have configured your E-Map, you can use it to open cameras in live display.

To open cameras from E-Map:

1. Click E-M

ap ( ).

51

2. Click on a display area in the main CMS window, then double-click on the camera to open it.

Click a display area

Double-click on a
camera to open

Configuring the CMS

You can configure settings for the CMS such as the admin password, recording directories, and
start up settings through the Config menu.

Configuring CMS Options

1. Click Config( )>Options.

2. Configure the following:

• Ve

rify password: Check to require passwords when logging into or closing the CMS.

• Log in all devices: Check to allow the CMS to log into all NVR’s when it opens.

• Auto start record plan: Check to have the CMS automatically start the record plan, which
allows recording to the computer hard drive when it opens. To configure the record plan, click
Config Manager>Record Plan Config.

52

FLIR SyncroIP NVR Central Management Software

• Auto Login FLIR SyncroIP NVR CMS: Check for the CMS to automatically log in the admin
account when it is opened.

• Hotkey Setup: Configure hotkeys for the CMS. Use the drop-down menu to select the command,
and then click inside the box on the right and enter the hotkey.

NOTE: Do not use F12 as a hotkey. F12 is reserved for the system debug command.

• Display

• Record Time (M): Select the length in minutes of video files recorded on your computer hard
drive. For example, if you select 15 minutes, the system will save a new video file for every 15
minutes of recording.

• Snapshot picture path: Click ... to select the default save folder for snapshots.

• Picture file name rule: Click ... to define the file name rule for snapshots.

• Recorded file path: Click ... to select the default save folder for manual recordings.

• Recorded file name rule: Click ... to select the file name rule for manual recordings.

• Downloaded file path: Click ... to select the folder for downloaded recording files.

• D ownlo ad record file name ru le: Click ... t o d efi ne th e f ile na me ru le fo r d own lo ad ed rec or di ng
files.

• Device free minimum space (MB): Enter the amount of minimum space in MB to maintain on
the computer hard drive. The system will stop recording when only this much space is left.

• Auto Start Project: Check for the CMS to automatically run a project when opened. Select the
project it will run under Project Name.

• Auto Start Task: Check for the CMS to automatically run a task when opened. Select the task
it will run under Tas k Name.

• Last Run: Check for the CMS to start the last used task or project when opened.

ed items in the right bar: Select which right-side menu is opened when the CMS opens.

• Save last monitor status: Check to have the CMS restore the previously used display mode
when opened.

• Auto sync PC time to device: Check to have the NVR sync the clock with the system time on
the PC.

• Sync time becomes valid at: Select the time that the NVR will sync its clock with the PC’s
system time.

• Week: Select days that the NVR will sync its clock with the PC’s system time.

• Auto reboot device: Check to enable the NVR to reboot when the time sync occurs.

3. Click Ok

to save changes. Close the CMS and restart it to update the configuration.

Changing the CMS Admin Password

You can change the admin password that is used to log into the CMS. The default password is
admin.

NOTE: The CM
Password under Config>Options.

S will automatically populate the admin password unless you enable Verify

53

FLIR SyncroIP NVR Central Management Software

Enter old password

Enter new password

Click Add

To change the CMS admin password:

1. When logged in as the admin account, click Config( )>Modify Password.

2. Under Ol

3. Under Ne

d Password, enter the old password.

w Password and Confirm Password, enter the new password.

4. Click OK.

Adding User Accounts to the CMS

You can add multiple user accounts to the CMS with varying levels of access to the system.

NOTE: T

o make sure users must enter their user name and password to access the CMS, you
must make sure Verify User is checked and Auto Login is unchecked in Config>Options. For
details, see “Configuring CMS Options” on page 52.

To add a user account to the CMS:

1. Click Config Manager>User

2. Click Ad

d.

Manage.

3. Configure the following:

• User

: Enter the user name for the account.

• Password/Confirm: Enter the password for the account.

• Name/Sex/Information: (Optional) Enter descriptive details about the user account.

• Right: Check the permissions that will apply to the user account.

4. Click Sav

54

e. Click OK to save changes.

Multi-Monitor Support

Right-click and select output option to open
channels on a secondary monitor

The CMS supports multiple monitors on a single system. The recommended system
specifications is listed below. If your system does not meet the requirements below, you may
experience slow system performance.

Minimum system recommendations to run the

• Intel Core i5 or i7 processor.

• 6 GB of RAM

• Geforce 9500GT video card, 1GB or greater.

.

CMS on multiple monitors:

Opening Cameras in Secondary Monitors

• To open a single channel on a secondary monitor: Open it in a window on the main screen,
then right-click on the display area, and select Output current window to extension screen.
Select the monitor you would like to send the channel to.

• To open multiple-channels on a secondary monitor: Open your desired channel view, then
right click in the display area, and select Output all windows to extension screen. Select the
monitor you would like to send them to.

Managing Secondary Monitors

Use Ext Monitor Config to configure settings for secondary monitors. You can select which
monitors you would like to enable. Enabled monitors start up when you open the CMS software.

You can close secondary monitors by clicking
cannot re-open the display on the secondary monitor without restarting the CMS software.

To manage secondary mon

1. Click Config

Manager>Ext Screen Manager.

itors:

on them and then pressing ESC. However, you

55

2. Click Search to detect secondary monitors or Identify to display the monitor number

Click to detect monitors

Click to show monitor
number on screen

Check moni tors to have them
open when the CMS opens

assigned to each secondary monitor.

3. Check monitors to open them when the CMS software opens or uncheck to disable.

4. Click OK t

56

o save changes. Restart the CMS software to open the new monitor configuration.

Remote Viewing on Internet Explorer

Enter the system User Name
and Password

REMOTE VIEWING ON INTERNET
EXPLORER

You can also view your system remotely using Internet Explorer (version 8 or later required).

NOTE: R
and other browsers are not supported.

emote viewi ng is only compa tible with In ternet Explorer. Mozilla Firefox, Opera, Safari,

Prerequisites

• The HTTP Port (default: 80) and Client Port (default: 35000) must be port forwarded to your
router.

• You must create a DDNS account, and have the DDNS settings configured in your NVR. For
details, see “Appendix D: Setting Up DDNS Service” on page 97.

• The NVR must have internet access.

To view your system using Internet Explorer:

1. Open Internet Explorer. Note that it is recommended to select Run as Adminis
opening Internet Explorer to ensure full functionality.

2. In the address bar, enter your system’s IP address or DDNS address followed by the HTTP

ort (default: 80). For example,

P

NOTE: You MUST include http:// in order to access your system.

3. An attention bar appears at the top or bottom of
plugins, click Install or Allow and follow the prompts to install the plugins.

4. Enter the system user name and password (by default ad

5. Select LAN to c
sub-stream to conserve bandwidth and for improved performance when connecting over the
Internet.

6. Click Login to

onnect using the main (high quality) stream. Select WAN to use the

log in.

http://192.168.1.1:80

or

http://tomsmith.myddns-flir.com:80

the screen to prompt you to install ActiveX

min / 000000).

trator when

57

7. Click and drag cameras to the display window to view them live.

1

2

4

3

5

6

IE Live Display Overview

NOTE: Some options are not available in WAN mode.

1. Cam

2. Live Vie

eras: Click and drag to the display area to view.

w Controls:

• Open All: Click t

58

o open all cameras.

Remote Viewing on Internet Explorer

Digital Zoom
(Click-and-drag
to select area)

Manual
Record

Snapshot

Close

Select image
quality

Fluency/
Latency

Full-screen

Select display view

• Local Play: Open recorded or back up video files (.dav) saved on the local computer.

• Refresh: Click this button to refresh monitor channel name.

3. Camera Controls:

NOTE: Manual

C:\PictureDownload

Recordings are saved to

C:\RecordDownload

. Snapshots are saved to

. You must select Run as Administrator when you open Internet Explorer

to use these functions.

4. Live Vie

5. PTZ Contr

6. Co

w Toolbar:

ols

lor Settings: Use the sliders to adjust the brightness, contrast, saturation, and hue for the

selected camera.

Using Search Mode in IE (Playback)

You can access recorded video from your NVR using the Internet Explorer client.

To access recorded video from

1. Click Sear

ch.

your NVR:

2. Configure the following search options:

• Ty

pe: Select the type of recording to search for.

• Begin Time/End Time: Select the start and end for your search.

• Channel: Select the channel you would like to search or select All.

• Main Stream: Check to search for main stream recordings.

• Extra Stream: Check to search for Extra Stream recordings. Extra Stream recordings are
lower recording that may be saved on the system to reduce the bandwidth required for remote
playback.

3. Click Sear

4. Under M

ch.

ultiple-channel Playback, select the channels you would like to playback.

59

5. Click a search result and then click Playback to open or Download to save the file to your

Configure search
parameters

Select channels
for playback

Click a file and then
click Playback or
Download

Select playback time

Play

Pause

Stop

Slow

Fast Forward

computer hard drive.

Playback Controls

60

Mobile Connectivity

Device Manager

MOBILE CONNECTIVITY

The DNR200 Series is compatible with iPhone, iPad and Android devices.

iPhone

FLIR SyncroIP NVR is an iPhone app that allows you to remotely view your NVR.

System Requirements

• iOS 4.3 or later.

Prerequisites

• Port 80 (or whichever port your system is using) must be port forwarded to your router.

• You must create a DDNS account, and have the DDNS settings configured in your NVR.

• The NVR must have internet access.

• You must have a DDNS address to log in remotely.

• An iTunes account.

NOTE: Y

ou will need to create an iTunes account before you can download the app. An iTunes

store account requires a valid credit card number. The app is free of charge.

Connecting to your NVR on an iPhone

1. Download FLIR SyncroIP NVR for free from the App Store.

2. Tap on the FLIR SyncroIP NVR icon ( ) to start the app.

3. Tap .

4. Tap De

vice Manager.

61

5. Tap Add>Manually Add.

Tap A d d

Enter a name for
your NVR

Enter the DDNS
address

Enter the Client Port

Enter the user name

Enter the password

Enter the number of
channels

tomsmith.myddns-flir.com

Tap + and select a camera

6. Configure the following:

• Name: Ent

er a name for your

NVR of your choice.

• Address: Enter your DDNS
address (e.g.

tomsmith.myddns-flir.com

• Port: Enter the Client Port
(default: 35000).

• Username: Enter the NVR’s
User Name (default: admin).

• Password: Enter the NVR’s
Password (default: 000000).

• Channel: Enter the number of
channels your NVR has.

7. Tap Sav

e.

8. Tap .

9. Tap Liv

10. Tap + on

e Preview.

one of the display areas and select the camera you would like to open in the selected

display area.

).

11. Repeat to view additional cameras.

62

FLIR SyncroIP NVR Interface

Double-tap to open a
channel in full-screen

Connect to camera

Disconnect from camera

Connect to all previously added
cameras

PTZ

Disconnect all

Access Favorites

Change Camera

Snapshot

Start/stop manual
record

Open image settings

Return to Main Menu

Tap files to open

Delete all files

Return to Main Menu

You can use FLIR SyncroIP NVR in portrait and landscape mode.

Mobile Connectivity

Viewing Videos with Local File

If you have saved videos using FLIR SyncroIP NVR, you may open them with Local File.

NOTE: Y

To access Local File:

• From the Main Menu, tap Local Fil

ou may open screenshots using the Photos app.

e.

63

Mobile Connectivity

Tap +

Select start time

Select end time

Select channel

Using Playback Mode on iPhone

You can access recorded video on your NVR using your iPhone.

NOTE: Y

ou must enable Extra Stream Recording to use playback mode on mobile devices. For

details on enabling Extra Stream Recording, see “Recording” on page 24.

To use Playback Mode:

1. From the Main Menu, tap Playback.

NOTE: If

Playback is not shown, tap Add, check Playback, and return to the Main Menu.

2. Tap +.

3. Select the start and end times to playback.

4. Select a channel to playback.

64

5. Use the on-screen controls to control playback.

Double-tap to open in
full-screen

Select previous video file

Select next video file

Play/pause

Next frame

Fast

Slow

Push notification

Set to ON

Enabling Push Notifications

Mobile Connectivity

You can have the app send push notifications to the notifications area on your device when one of
your cameras detects motion. Once you have received a push notification, you can select it to open
live video from the camera that detected motion.

NOTE: Y

our cameras must have motion detection activated to receive push notifications. For

details on enabling motion detection, see “Motion” on page 28.

To enable Push Notifications:

1. From the Main menu, tap Push Config.

NOTE: If Push

Config is not shown, tap Add, check Push Config, and then return to the Main

Menu.

2. For the NVR you would like to configure, set the slider to ON.

65

Mobile Connectivity

Check channels to enble
push notifications

Tap to view
live video

Swipe right on the NVR you would like to
delete and tap delete

3. Tap Motion Detect and then check each channel you would like to receive push notifications
from.

4. Tap OK. A

test notification will be sent to your device. After this, whenever the selected

cameras detect motion, you will receive a notification.

NOTE: Y

ou can see a list of notifications through the Event List menu. To show the Event List
menu, tap Add and check Event List. Return to the Main Menu and select Event List. Tap on
events to view live video from the camera.

Device Manager

You can use Device List to manage your NVR’s.

To access Device List:

• From the Main Menu, tap De

To edit an NVR:

1. Tap the NVR in Device Manager.

2. Edit the connection details as needed.

3. Tap Sav

e.

To delete an NVR:

1. Swipe right on the NVR you would like to delete.

vice Manager.

2. Tap Del

66

ete. Tap OK to confirm.

Mobile Connectivity

Tap A d d

iPad

FLIR SyncroIP NVR HD is an iPad app that allows you to remotely view your NVR.

System Requirements

• iOS 4.3 or later.

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port
forwarded on your router to your NVR’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your NVR.

• The NVR must have internet access.

• You must have a

DDNS address to log in remotely.

NOTE: Y
store account requires a valid credit card number. The app is free of charge.

ou will need to create an iTunes account before you can download the app. An iTunes

Connecting to your NVR on an iPad

1. Install FLIR SyncroIP NVR HD for free from the App Store.

2. Tap on the FLIR Syncr

3. Tap then .

4. Tap De

vice Manager.

oIP NVR HD icon ( ) to start the app.

5. Tap Add.

67

Mobile Connectivity

Enter a name for your NVR

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter the number of channels

tomsmith.myddns-flir.com

Click + and then
select a camera

6. Configure the following:

• Name: Ent

• Address: Enter your DDNS address (e.g.

er a name for your NVR of your choice.

tomsmith.myddns-flir.com

• Port: Enter the Client Port (default: 35000).

• Username: Enter the NVR’s User Name (default: admin).

• Password: Enter the NVR’s Password (default: 000000).

• Channel amount: Enter the number of channels your NVR has.

7. Tap Sav

e.

8. Tap .

9. In landsc

ape mode: tap a channel and then select the camera you would like to view on the

left. 

OR 
In portrait mode: tap

+ on one of the display areas and select the camera you would like to

open.

).

68

FLIR SyncroIP NVR HD Interface

Double-tap to open
in full screen

Disconnect all

Add current
view to favorites

Snapshot

Change
display view

Slide to select favorites

Select different camera

Open menus

Tap to delete

You can use FLIR SyncroIP NVR HD in landscape or portrait mode.

Mobile Connectivity

Device Manager

Device Manager allows you to manage your NVR’s.

To access Device Manager:

1. From live view, tap then .

2. Tap De

To delete an NVR:

1. Tap the NVR to select it.

2. Tap . Tap Ye

To modify an NVR:

1. Tap an NVR to select.

2. Tap the NVR again to open the edit screen.

3. Update the connection details as needed and then t

vice Manager.

s to confirm.

ap Save.

69

Mobile Connectivity

Select start time

Select end time

Select camera

Pause/play

Previous file

Next file

Using Playback Mode on iPad

You can access recorded video on your NVR using your iPad.

NOTE: Y

ou must enable Extra Stream Recording to use playback mode on mobile devices. For

details on enabling Extra Stream Recording, see “Recording” on page 24.

To use Playback Mode:

1. From Live View tap then .

2. In P

ortrait Mode: Tap +, select the start time and end time for your search, and select the

camera you would like to playback.

OR
In Landscape Mode: Sel

ect the start time and end time for your search, and select the

camera you would like to playback.

3. Use the playback controls.

NOTE: Pla

70

yback controls are only shown in portrait mode.

Mobile Connectivity

Push notification

Set to ON

Check each channel you would
like to receive push notifications
from

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of
your cameras detects motion. Once you have received a push notification, you can select it to open
live video from the camera that detected motion.

NOTE: Y

our cameras must have motion detection activated to receive push notifications. For

details on enabling motion detection, see “Motion” on page 28.

To enable Push Notifications:

1. From live view, tap then .

2. Tap Alarm Push.

3. Set the slider to ON ne

4. Tap Mo

tion Detect then check each channel you would like to receive push notifications from.

xt to the NVR you would like to configure.

71

Mobile Connectivity

Tap on an event to view live video
from the camera

5. Tap OK. A test notification will be sent to your device. After this, whenever the selected
cameras detect motion, you will receive a notification.

NOTE: Y

menu, from live view, tap then .

ou can see a list of notifications through the Event List menu. To show the Event List

Android Phones

FLIR SyncroIP NVR allows you to remotely view your NVR on Android smartphones.

A separate app is available to remotely view your NVR on
the larger screen size. For details, see “Android Tablets” on page 78.

Android tablets, to make better use of

Compatible Devices

• Android OS (2.2 and above).

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port
forwarded on your router to your NVR’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your NVR.

• The NVR must have internet access.

• You must have a DDNS address to log in remotely.

Connecting to your NVR on an Android Phone

1. Download FLIR SyncroIP NVR for free from the Google Play Store.

2. Tap on the FLIR SyncroIP NVR icon ( ) to start the app.

3. Tap .

72

4. Tap Device Manager.

Device Manager

Tap A d d

Enter a name for
your NVR

Enter the DDNS
address

Enter the Client Port

Enter the user name

Enter the password

Enter the number of
channels

tomsmith.myddns-flir.com

Mobile Connectivity

5. Tap Add>Man

ually Add.

6. Configure the following:

• Name: Ent

er a name for your

NVR of your choice.

• Address: Enter your DDNS
address (e.g.

tomsmith.myddns-flir.com

• Port: Enter the Client Port
(default: 35000).

• Username: Enter the NVR’s
User Name (default: admin).

• Password: Enter the NVR’s
Password (default: 000000).

• Channel: Enter the number of
channels your NVR has.

).

7. Tap Sav

e.

8. Tap .

9. Tap Liv

e Preview.

73

Mobile Connectivity

Tap + and select a camera

Double-tap to open a
channel in full-screen

Connect to camera

Disconnect from camera

Connect to all previously added
cameras

PTZ

Disconnect all

Access Favorites

Change Camera

Snapshot

Start/stop manual
record

Open image settings

Return to Main Menu

10. Tap + on one of the display areas and select the camera you would like to open in selected
display area.

11. Repeat to view additional cameras.

FLIR SyncroIP NVR Interface

You can use FLIR SyncroIP NVR in portrait and landscape mode.

74

Mobile Connectivity

Tap files to open

Open snapshots

Open videos

Delete all files

Return to Main Menu

Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using FLIR SyncroIP NVR, you may open them with Local
Files.

To access Local Files:

• From the Main Menu, tap Local Fil

es.

Using Playback Mode on Android Phones

You can access recorded video on your NVR using your Android phone.

NOTE: Y
details on enabling Extra Stream Recording, see “Recording” on page 24.

ou must enable Extra Stream Recording to use playback mode on mobile devices. For

To use Playback Mode:

1. From the Main Menu, tap Playback.

2. If Playback is not shown, tap Add, check Playback, and r

eturn to the Main Menu.

75

Mobile Connectivity

Tap + a nd sele ct a
channel to playback

Double-tap to open in
full-screen

Select previous video file

Select next video file

Play/pause

Next frame

Fast

Slow

3. Tap + and select a channel to playback.

4. Select the date then the start and end times to playback.

5. Use the on-screen controls to control playback.

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of
your cameras detects motion. Once you have received a push notification, you can select it to open

76

live video from the camera that detected motion.

Push notification

NOTE: Appearance of notifications may differ

depending on the model of your device

Select the NVR

Check channels to enble
push notifications

Mobile Connectivity

NOTE: Y

our cameras must have motion detection activated to receive push notifications. For

details on enabling motion detection, see “Motion” on page 28.

To enable Push Notifications:

1. From the Main menu, tap Push Config.

NOTE: If Push

Config is not shown, tap Add, check Push Config, and then return to the Main

Menu.

2. Tap the NVR you would like to configure.

3. Tap Mo

tion Detect and then check each channel you would like to receive push notifications

from.

77

Mobile Connectivity

Tap to view
live video

Tap Delete

4. Tap OK. A test notification will be sent to your device. After this, whenever the selected
cameras detect motion, you will receive a notification.

NOTE: Y
menu, tap Add and check Event List. Return to the Main Menu and select Event List. Tap on
events to view live video from the camera.

ou can see a list of notifications through the Event List menu. To show the Event List

Device Manager

You can use Device List to manage your NVR’s.

To access Device List:

• From the Main Menu, tap De

To edit an NVR:

1. Tap the NVR in Device Manager.

2. Edit the connection details as needed.

3. Tap Sav

To delete an NVR:

1. Swipe the NVR you would like to delete to the right.

2. Tap Del

e.

ete. Tap OK to confirm.

vice Manager.

Android Tablets

FLIR SyncroIP NVR HD is an app that allows you to remotely view your NVR on an Android tablet.

System Requirements

Prerequisites

78

• Android 3.3 or later.

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port
forwarded on your router to your NVR’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your NVR.

• The NVR must have internet access.

• You must have a

DDNS address to log in remotely.

Connecting to your NVR on an Android Tablet

Tap A d d

Enter a name for your NVR

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter the number of channels

tomsmith.myddns-flir.com

1. Install FLIR SyncroIP NVR HD for free from the Google Play Store.

Mobile Connectivity

2. Tap on the FLIR Syncr

oIP NVR HD icon ( ) to start the app.

3. Tap then .

4. Tap De

vice Manager.

5. Tap Add.

6. Configure the following:

• Name: Ent

• Address: Enter your DDNS address (e.g.

er a name for your NVR of your choice.

tomsmith.myddns-flir.com

• Port: Enter the Client Port (default: 35000).

• Username: Enter the NVR’s User Name (default: admin).

• Password: Enter the NVR’s Password (default: 000000).

• Channel amount: Enter the number of channels your NVR has.

7. Tap Sav

8. Tap .

e.

).

79

Mobile Connectivity

Click + and then
select a camera

Double-tap to open
in full screen

Disconnect selected
channel

Add current
view to favorites

Snapshot

Change
display view

Slide to select favorites

Select different camera

Open configuration menu

9. In landscape mode, tap a channel and then select the camera you would like to view on the
left. In portrait mode, tap + on one of the display areas and select the camera you would like
to open.

FLIR SyncroIP NVR HD Interface

You can use FLIR SyncroIP NVR HD in landscape or portrait mode.

80

Using Playback Mode on Android Tablets

Select start time

Select end time

Select camera

Pause/play

Previous file

Next file

You can access recorded video on your NVR using your Android tablet.

Mobile Connectivity

NOTE: Y

ou must enable Extra Stream Recording to use playback mode on mobile devices. For

details on enabling Extra Stream Recording, see “Recording” on page 24.

To use Playback Mode:

1. From Live View tap then .

2. In P

ortrait Mode: Tap +, select the start time and end time for your search, and select the

camera you would like to playback.

OR
In Landscape Mode: Sel

ect the start time and end time for your search, and select the

camera you would like to playback.

3. Use the playback controls.

NOTE: Pla

yback controls are only shown in portrait mode.

81

Mobile Connectivity

Push notification

NOTE: Appearance of notifications may differ

depending on the model of your device

Select the NVR you would
like to configure

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of
your cameras detects motion. Once you have received a push notification, you can select it to open
live video from the camera that detected motion.

NOTE: Y

our cameras must have motion detection activated to receive push notifications. For

details on enabling motion detection, see “Motion” on page 28.

To enable Push Notifications:

1. From live view, tap then .

2. Tap Alarm Push.

3. Select the NVR you would like to configure.

82

Mobile Connectivity

Check each channel you would
like to receive push no tifications
from

Tap on an event to view live
video from the camera

4. Tap MotionDetect then check each channel you would like to receive push notifications from.

5. Tap OK. A

test notification will be sent to your device. After this, whenever the selected

cameras detect motion, you will receive a notification.

NOTE: Y

ou can see a list of notifications through the Event List menu. To show the Event List

menu, from live view, tap then .

Device Manager

Device Manager allows you to manage your NVR’s.

To access Device Manager:

1. From live view, tap then .

2. Tap De

To delete an NVR:

1. Tap the NVR to select it.

vice Manager.

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Mobile Connectivity

Tap to delete

2. Tap . Tap OK to confirm.

To modify an NVR:

1. Tap an NVR to select.

2. Tap the NVR again to open the edit screen.

3. Update the connection details as needed and then t

ap Save.

84

Appendix A: System Specifications

APPENDIX A: SYSTEM SPECIFICATIONS

System

Main Processor Dual-core embedded processor
Operating System Embedded LINUX
Pentaplex Operation Simultaneous View, Record, Playback, Backup, and Remote Monitoring

Inputs/Outputs

IP Camera Input 4 channel / 8 channel / 16 channel
Power over Ethernet

(PoE)
Audio 1 channel input (BNC), 1 channel output (BNC)
PTZ RS-485, supports Pelco-D and Pelco-P
USB 2 ports
Alarm Input 4 Channel / 8 Channel / 16 Channel
Relay Out 3 Channel

4 integrated PoE ports

Display

Interface 1 HDMI, 1 VGA, 1 BNC
Resolution 1920×1080, 1280×1024, 1280×720, 1024×768
Display Split 1/4, 1/4/8, 1/4/8/9/16
OSD Camera Title, Time, Camera Lock, Motion Detection, Recording Status

Recording

Compression H.264
Resolution 1080P (1920×1080) / 720P (1280×720) / D1 (704×576/704×480)
Record Rate 480fps@D1, 240fps@720P, 120fps@1080P
Bit Rate 32Mbps
Record Mode High Quality Stream/Sub-Stream Recording: Manual, Schedule, Motion Detection,

Alarm

Record Interval 1~120 min (default: 60 min), Pre-record: 1~30 sec, Post-record: 10~300 sec

85

Appendix A: System Specifications

Video Detection and Alarm

Trigger Events Recording, PTZ, Tour, Alarm, Video Push, Email, FTP, Buzzer & Screen tips
Video Detection Motion Detection

Playback and Backup

Sync Playback 1/4, 1/4/9, 1/4/9/16
Playback Function 4 Channel / 8 Channel / 16 Channel
Backup Mode USB Device / Network
Configuration Backup To USB Device

Network

Ethernet RJ-45 port (10M/100M/1000M)
Network Function HTTP, TCP/IP, IPv4/IPv6, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, IP Filter,

PPPOE, DDNS, FTP, Alarm Server, IP Search

Max. User Access 20 simultaneous users
Smart Phone iPhone, iPad, Android
IP Cameras Supported FLIR, Digimerge, Panasonic, Sony, Dynacolor, Samsung, AXIS, Arecont

Storage

SATA Ports 2 internal SATA ports (2HDD)
Maximum Storage

Capacity

6TB (2 x 3TB)

Dimensions

Weight 2.3kg / 5.1lbs
Package Dimensions 438mm x 153mm x 343mm / 17.2” x 6.0” x 13.5” (W x H x D)
Cube Cube: 0.023 Cubic Metres / 0.81 Cubic Feet

Power

Power Supply 1x 12V DC 5A (for NVR); 1x 48V DC 1A (for PoE)

As our products are subject to continuous improvement, Digimerge Technologies Inc., a FLIR
company, and its subsidiaries reserve the right to modify product design, specifications, and
prices without notice and without incurring any obligation. E&OE

86

Appendix B: Setting up Remote Viewing

ROUTER

(Not Included)

INTERNET

PC

(Not Included)

NVR*

APPENDIX B: SETTING UP REMOTE
VIEWING

Setting up the Remote Viewing Feature requires several steps. Networking skills are required to
correctly configure the remote viewing functions.

What Do I Need?

• NVR System.

• A PC with the installed CMS software.

NOTE: F

• A router (not provided with the system) and High Speed Cabl
(for remote viewing outside your network).

or Mac users, please visit www.digimerge.com for instructions.

e or DSL Internet Connectivity

Network Setup / Remote Access Overview

To setup remote viewing:

1. With the system powered off, connect the system to the router using an Ethernet cable.

2. Power the system on.

3. Press the En

4. Enable Port Forwarding on your router for the Client (default: 3
(default: 80). T
software (see “Appendix C: Auto Port Forwarding Wizard” on page 90) or refer to your router
manufacturer’s instructions.

5. Setup an account at http://ddn
DDNS Service” on page 97.

ter button on the remote control or front panel to find your system's IP address.

o set up port forwarding, use the included Auto Port Forwarding Wizard

s.myddns-flir.com. For details, see “Appendix D: Setting Up

5000) and HTTP Ports

87

Appendix B: Setting up Remote Viewing

IP address

MAC address

Client Port
HTTP Port

How Do I Find My IP and MAC addresses?

The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view
and control your system from a remote location.

To find your IP and MAC address:

• Press Enter on the r

• Left-click to open the Navigation Bar. Login if prompted. Click to open the System Info

screen.

emote control or front panel.

Finding Your External IP Address

If you wish to find your external IP address, you can use a third-party website such as 

http://whatismyip.org

Your external IP address can also be found within your Router settings. Refer to your router’s user
guide for

further details.

How Do I Enable Port Forwarding?

You need to enable port forwarding on your router to allow for external communications with your
system for the following ports:

• 80 (HT

• 35000 (Client Port)

Computers, NVRs, and other devices inside your network can
other within the internal network. Computers and systems outside your network cannot directly
communicate with these devices. When a system on the internal network needs to send or receive
information from a system outside the network (i.e. from the Internet), the information is sent to
the router.

88

TP Port)

only communicate directly with each

NETWORK EXAMPLE

PC

Internal IP

192.168.0.2

NVR

Internal IP

192.168.0.3

Router

Internal IP

192.168.0.1

Router

External IP

216.13.154.34

Internal NetworkInternet

Appendix B: Setting up Remote Viewing

When a computer on the Internet needs to send data to your internal network, it sends this data
to the external IP address of the

Router. The Router then needs to decide where this data is to be

sent to. This is where setting up Port Forwarding becomes important.

Port Forwarding tells the router which device on the int

ernal network to send the data to. When
you set up port forwarding on your Router, it takes the data from the external IP address:port
number and sends that data to an internal IP address:port number (i.e. Router External IP

216.13.154.34 to NVR Internal IP 192.168.0.3:80).

Please see resources available at http:

//www.digimerge.com/ for more assistance with port

forwarding.

89

Appendix C: Auto Port Forwarding Wizard

Click Next

Select
installation
directory
(optional)

Click Next

Select the users who can see the software shortcut (optional)

APPENDIX C: AUTO PORT FORWARDING
WIZARD

The Auto Port Forwarding Wizard is an exclusive software that easily automates router port
forwarding. Before setting up a DDNS account, it is recommended to run the Auto Port
Forwarding Wizard to port forward the required ports.

Installation

To install the Auto Port Forwarding Wizard:

1. Download the Auto Port Forwarding Wizard fr

file.

• The installation window opens.

om www.digimerge.com and run the installer

2. Click Ne

3. Click the Chang

button to continue.

4. Select the users who can see the Auto Port F

button to continue.

xt to continue.

e button to change the default installation directory (optional). Click the Next

orwarding shortcut (Optional). Click the Next

90