FLIR DNR200V Series Instruction Manual

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formerly

DNR200V Series

Network Video Surveillance Recorder

4/8 1080P View & Record CMS Mobile Apps HDMI H.264

Instruction Manual

English Version 2.0

www.digimerge.com www.flir.com/security

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Thank you for purchasing this product. FLIR / Digimerge is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

• DNR200V Series

For more information on this product, firmware updates, and accessory products, please visit us at:

www.digimerge.com

www.flir.com/security

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products ' enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

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Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.

Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.

2. Retain Instructions - The safety and operating instructions should be retained for future reference.

3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other.

A grounding type plug has two blades and a third grounding prong.

The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

7. Power Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.

8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer’s instructions have been followed.

9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.

10. Camera Extension Cables – Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.

11. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

Caution

operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

12. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.

: Maintain electrical safety. Powerline

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Service

13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled or objects have fallen into

the video product.

• If the video product has been exposed to rain or

water.

• If the video product does not operate normally by

following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.

• If the video product has been dropped or the cabinet

has been damaged.

• When the video product exhibits a distinct change

in performance. This indicates a need for service.

Use

19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.

21. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.

22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.

15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.

16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.

17. Wall or Ceiling Mounting - The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.

18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

General Precautions

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General Precautions

FCC CLASS A NOTICE

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

www.flir.com/security

www.digimerge.com

1. All warnings and instructions in this manual should be followed.

2. Remove the plug from the outlet before cleaning. Do not use liquid aer water dampened cloth for cleaning.

3. Do not use this unit in humid or wet places.

4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not b

5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply

e blocked.

, antenna, and cables to protect the unit from electrical surge.

osol detergents. Use a

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product, to change without notice from time to time.

manual to avoid improper

specifications are subject

the

iii

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Features

• Easy Connection and setup with 4 integrated PoE ports and auto-discovery of IP Cameras

• Record 4 cameras in Real-Time (30fps per channel) at 1080P Full HD quality

• (8-channel) Expand your system and record up to 8 cameras at 1080p HD quality

• Full HD 1080P recording provides the most detailed picture and reliable identification with

selectable area digital zoom

• Dual streaming (H.264) and dual core processor

• Pentaplex operation - simultaneous View, Record, Playback, Backup & Remote Monitoring

• ONVIF 2.0 conformance ensures compatibility with popular industry IP cameras

• Substream recording for bandwidth efficient remote playback

• 64 Channel CMS by FLIR included

• Fully PC / Mac compatible

• Mobile apps: iPhone, iPad, Android

• HDMI / VGA simultaneous video output

• Free DDNS service by FLIR with secure redundant servers

• RS-485 supports Pelco D & P PTZ

• Audio I/O: 1 in - 1 out, Alarm I/O

• Supports 2x SATA HDDs up to 3TB (6TB total), 3x USB 2.0 ports

• eSATA back-up/storage up to 4 HDD (12TB total)

• Drive Mirroring

• Embedded Linux operating system, simple GUI on screen display

• 1/3/5 year Fortress Vision warranty

*Please visit ww viewing

.digimerge.com for information, firmware, and compatibility updates for mobile

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TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1. Connect the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2. Connect a Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3. Connect the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

4. Connect the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

5. Connect the Power Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

On-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Using the Quick Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Adjusting Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Camera Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using Quick Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using Digital Zoom in Live Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using Real-time Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Search (Playback). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Playing Back Video from the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Formatting the USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Backing up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Viewing Backup Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

HDD Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

BPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

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Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Online Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Remote Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Configuring Pre-Recording and Mirror Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring DHCP or Fixed IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring System Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Configuring NTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Configuring Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuring Motion Detection Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Device Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Adding Cameras from the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Manual Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Editing Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Deleting Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

HDD Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Formatting Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Selecting Hard Drive Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Configuring Hard Drive Group Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Configuring eSATA External Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adding Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Modifying Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Deleting Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Auto Maintain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Config Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

FLIR SyncroIP NVR Central Management Software . . . . . . . . . . . . . . . . . 40

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installing FLIR SyncroIP NVR CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Adding a NVR from the Local Area Network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Page 9

Adding a NVR using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

CMS Live Viewing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using Alarm Rec (Event Search) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using Playback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Monitoring Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Running Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Opening Cameras from E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring CMS Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Changing the CMS Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Adding User Accounts to the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Multi-Monitor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Opening Cameras in Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Managing Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Remote Viewing on Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

IE Live Display Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using Search Mode in IE (Playback) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Mobile Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Connecting to your NVR on an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Viewing Videos with Local File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Using Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Connecting to your NVR on an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Connecting to your NVR on an Android Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

vii

Page 10

Viewing Snapshots and Videos with Local Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Playback Mode on Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Connecting to your NVR on an Android Tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using Playback Mode on Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Appendix B: Setting up Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

What Do I Need? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

How Do I Find My IP and MAC addresses? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Finding Your External IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

How Do I Enable Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Appendix C: Auto Port Forwarding Wizard . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Obtaining Your Router Model Number and Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Initial Startup: Select Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Step 1: Populate the Router Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Step 2: Enter your Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Step 3: Update the Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Step 4: Test your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Configuring Multiple Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Scenario A: Router/Modem Combination + Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Scenario B: Multiple Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Appendix D: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

How Do I Enable DDNS On My System? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Connecting to your system using DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

CMS Software or Mobile Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Appendix E: Remote Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Installing a Firmware Upgrade Over the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Installing a Firmware Upgrade Over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Appendix F: Hard Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

viii

Page 11

GETTING STARTED

REMOTE CONTROL

NETWORK VIDEO RECORDER

POWER ADAPTER X2

(1X FOR POE SWITCH / 1X FOR NVR)

QUICKSTART GUIDES & SOFTWARE CD

MOUSE

ETHERNET CABLE

The system comes with the following components:

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS.

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.

Page 12

BASIC SETUP

Connect IP cameras to the system

Connect to an HDMI, VGA, or BNC monitor

Connect an Ethernet cable

Connect the mouse to a USB port

Connect the power adapters

1. Connect the Cameras

a. Connect IP cameras to PoE (Power over Ethernet)

ports. OR

b. Connect IP cameras to the same LAN as the NVR.

or details on connecting IP cameras over the

LAN, see “Device Search” on page 31.

2. Connect a Monitor

a. Connect an HDMI cable (not included) from the

HDMI port on the rear panel to an HDTV or HDMI monitor, OR

b. Connect a VGA cable (not included) from the VGA

port t

o the VGA port on your monitor.

3. Connect the Mouse

a. Connect the mouse (included) to one of the USB

ports on the front or rear panel.

4. Connect the Ethernet Cable

a. Connect an Ethernet cable (not included) to the

LAN port on the rear panel of system; connect the other end of the Ethernet cable to an empty LAN port on your router or switch (not included).

5. Connect the Power Adapters

a. Connect the DC 12V power supply to the DC 12V

port on the rear panel of the system. Connect the power cable to an outlet, power strip, or surge protector. This power adapter is used to power the main unit.

b. Connect the DC 48V power supply to the DC 48V

port power cable to an outlet, power strip, or surge protector. This power adapter is used to power the integrated PoE ports.

c. Turn the power switch to the ON position.

on the rear panel of the system. Connect the

Page 13

FRONT PANEL

3 4

1. IR Receiver: IR receiver for the remote control. Keep the IR receiver clear from obstructions.

2. LED Indicator

WER ( ): Glows to indicate the system is on.

• PO

• HDD ( ): Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error.

• NET ( ): Glows when network is in normal state. Turns off for network error.

• ALARM ( ): Glows when an external alarm or sensor device (not included) is triggered.

ower Button: Press and hold to power off the system. Press to power the system back on.

3. P

4. FN: P

5. USB P

erforms special functions in some menus.

orts: Connect a USB mouse (included) or connect a USB flash drive (not included) for

data backup or firmware upgrades.

Page 14

Rear Panel

REAR PANEL

1. PoE Ports: Camera input ports for IP cameras.

2. DC

3. Powe

4. eSA

48V: Port for 48V DC power supply (included) for integrated PoE ports.

r Switch

TA Port: Connect a self-powered external eSATA HDD (not included) to extend the storage

capacity of the system or for data backup. For details, see “Configuring eSATA External Hard Drives” on page 33.

5. VGA

6. HDMI:

7. ALARM IN

: VGA port to connect the system to a VGA monitor.

HDMI port to connect the system to a HDMI TV/monitor.

/ OUT / RS422-RS485: Alarm block to connect PTZ cameras (not included) or

external alarm or motion devices (not included).

8. MIC

• IN: RC

A port for microphone (not included) for 2-way audio.

• OUT: RCA port for audio output device (e.g. speakers; not included) for 2-way audio.

9. NET: Connect (not included).

10. USB por

t: Connect a USB mouse or connect a USB flash drive (not included) for data backup

an Ethernet cable (not included) to connect the system to a router or switch

or firmware upgrades.

11. DC

12. Gr

12V: Port for 12V DC power supply (included).

ound

Page 15

REMOTE CONTROL

1. Power: Press and hold to power off the system. Press to power on.

2. Playback Contr

ols:

• Pa

use/Play: In live view, press to enter

playback mode. Press to play/pause playback.

• Reverse: Press to reverse playback/pause playback.

• Fast: Press to increase playback speed.

• Next: Press to skip to next video.

• Previous: Press to skip to previous video.

• Slow: Press for slow playback.

3. Es

c: In menus, press to go back / exit menus.

In playback, press to return to live view.

rectional Keys:

4. Di

• Ent

er: Press once to open the System Information screen; press twice to open the Main Menu. Press to confirm menu selections.

• Press

 to move the menu cursor.

 to change menu options.

5. Mul

6. Number Ke

7. Add: Configur

8. Rec: Pr

9. Fn

t: Press to switch between full-screen and split-screen layouts.

ys:

• 1~0

: In live view, press to open channels in full-screen.

• In menus, press to input numbers or text input.

• Shift:

Press to change input types.

e remote control address.

ess to open manual record menu.

: Press to perform special functions in some menus.

Page 16

Mouse Control

1 2

The mouse is the primary control device for the system. To connect a USB mouse:

• Connect a USB mouse to the USB port on the front or rear panel.

1. Left

-Button:

• In liv

• In

e view, click to open the Navigation Bar.

live view, while in a split-screen display mode, double-click an individual channel to view it in full-screen. Double-click again to return to the split-screen display mode.

• While navigating menus, click to open a menu option.

2. Right-Bu

tton:

• During live view, right-click anywhere on the screen to open the Quick Menu.

• Within navigating

3. Scroll-Wheel: Use t

menus, right-click to exit menus.

o change menu options.

Page 17

USING THE SYSTEM

The default system password is 000000

Password

By default, the login password is enabled. The default system password is 000000.

On-Screen Display

The system shows the following for all display views:

Using the System

1. Display Area:

• Double-click on a channel to view in full-screen; double-click again t

• Right-click to open the Quick Menu. See “Using the Quick Menu” on page 8.

• Left-click to open the Navigation bar.

• Move the mouse to the top of a channel to view the Camera Toolbar.

• Click-and-drag cameras to rearrange the channel display. This does not affect the channels each camera is connected or recording to.

2. Channel Name

3. Channel Status

• : Channel is recording.

• : Motion has been detected.

• : Camera is locked (covert mode is activated).

ons:

o return to split screen.

Page 18

Using the System

Using the Quick Menu

The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view.

The Quick Menu has the following options:

• View: Sel

• Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).

• Color Setting: Configure color settings for IP cameras.

• Search: Search/playback recorded video. See “Search (Playback)” on page 14.

• Record: Open the Record menu to select manual recording options. See “Recording” on page 24.

• Device Search: Open the Device Search menu to manage IP cameras.

• Alarm Output: Open the Alarm Output menu.

• Main Menu: Open the Main Menu. See “Using the Main Menu” on page 20.

ect a camera in full-screen or select a multi-channel display.

Adjusting Color Settings

Use the Color Settings menu to adjust color settings for your IP cameras.

To adjust color settings:

1. Right-click on the channel you would like to configure and select Col system password if prompted.

2. Adjust the Hue, Brightne enable custom Gain controls, check Gain and use the slider to configure the gain level.

ss, Contrast, and Saturation settings that the camera will use. To

or Setting. Enter the

Page 19

OR 

Configure color settings for the first time period

Main Menu

Collapse

Select display layout

PTZ

Alarm Status

Network

HDD Manage

View system info

Quick Playback

Digital Zoom

Real-time backup

Device Search

Use Color mode t

o select a preset color profile.

NOTE: Color settings will update once you save changes.

Using the System

NOTE: To configure the Cus

3. Click OK to

save changes.

tomized1~4 profiles, click Customized.

Using the Navigation Bar

The Navigation Bar gives quick access to certain functions and menus.

To open the Navigation bar:

• Left click on the screen to open the Navigation

. The Navigation Bar has the following

Bar

options:

Using the Camera Toolbar

The Camera Toolbar is used to perform actions on a specific channel.

To access the Camera Toolbar:

• Move the mouse to the top of the channel display. The Camera Toolbar has the following options:

Page 20

Using the System

Using Quick Playback

Quick Playback is used to playback the last 5~60 minutes of video from the selected channel. You can also access Quick Playback in split-screen mode, while still viewing live video from the other channels.

To use Quick Playback:

1. Move your mouse to the top of t

NOTE: By defa to 60 minutes using the Realtime Play setting in Main Menu>Setting>General.

2. Right-click to exit Quick Playback.

ult, the NVR will begin playback from 5 minutes ago. You can increase this to up

he channel display and click .

Using Digital Zoom in Live Display

1. Move your mouse to the top of the channel display and click to activate digital zoom. The icon will change to

NOTE: You may activate digital zoom in multipl

2. Click and drag inside the channel to zoom in.

• Click and drag to pan the zoom area.

• Right-click to

• Click to disable digital zoom. Note that the channel will remain at the same zoom level until you right-click inside it.

zoom out and select a new zoom area.

to indicate digital zoom is activated.

e channels at the same time.

Using Real-time Backup

Real-time backup allows you to save footage from the live display to a USB flash drive (not included) or external hard drive (not included).

To use Real-time Backup:

1. Insert the USB flash drive or external hard driv

2. Move your mouse to the top of t

The icon changes to

3. Click

NOTE: If the system prompts you to log in, you will need to click Backup after logging in.

again to end Real-time Backup. The file is saved to your USB device.

he channel display and click to start Real-time Backup.

e into one of the USB ports on the system.

again to start Real-time

Page 21

Using the Virtual Keyboard

Backspace

Enter capital letters

Confirm entry

The Virtual Keyboard is used to input text or numeric values in certain menus.

Using the System

Page 22

Setting the Time

Set the date and time

Click Save

It is highly recommended to set the time on the system prior to doing any recording.

SETTING THE TIME

To set the date and time:

1. In the main viewing mode, right-click and click Main Menu. Log into the sys admin account (default User Name is admin and Password is 000000).

2. Click Setting>Genera

3. Enter the current date (MM DD YYYY) and time (HH MM SS) under Sys

tem Time.

tem using the

4. Click Save.

NOTE: To configure Daylight Savings Time see “Gener “Configuring NTP” on page 26.

al” on page 23. To configure NTP, see

Page 23

RECORDING

By default, the system is set to immediately record at startup from connected cameras. This is called Continuous Recording. It is highly recommended to keep Continuous Recording on at all times.

The system supports the fo

• Contin Recording. During Continuous Recording, the Record icon ( ) appears in the channel.

• Motion Recording: Cameras can be configured to record and mark events when motion is

detected. When motion is detected, the Motion icon ( ) appears in the channel.

NOTE: Y events. For details, see “Schedule” on page 24.

• Alarm Recording: Cameras can be configured to record when external alarm devices are triggered.

uous Recording: By default, all camera channels are enabled with Continuous

ou must enable motion recording in the Schedule before the system will record motion

llowing recording types:

Page 24

Search (Playback)

Select the day to playback

Select channels to playback

Click inside the bar to select a playback time

SEARCH (PLAYBACK)

Search mode is used to navigate and playback recorded video files on the NVR.

Playing Back Video from the Hard Drive

1. From live view, right-click and then click Search. If needed, log in using the admin account (default User Name is admin and default Password is 000000).

2. Use the calendar on the right to select the day to playback.

3. Use the drop-down menus to select the channels you would lik options (

4. Click inside the video bar to select the playback time. Th the selected time.

) to playback multiple channels simultaneously.

e to playback. Click the display

e system will begin playing back at

Page 25

Playback Controls

Select the day to playback

Select channels to playback

Click inside the bar to select a playback time

Select Scope of time bar

Save selected clip

Select video clip start/end

Show/hide recording types

Select playback device

Play

Stop

Previous Frame

Next Frame

Play backward

Slow

Speed up

Search (Playback)

Page 26

BACKUP

Formatting the USB device will permanently erase all data.

Check the USB device

Click Erase

Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included).

NOTE: An eSA see “Configuring eSATA External Hard Drives” on page 33.

Formatting the USB Device

It is recommended to format your USB device before using it with the system.

To format a USB device:

A external hard drive (not included) may also be used for backup. For details,

1. Insert a USB flash drive (not included) or USB ex the USB ports.

2. From live view, right-click and then select Main Menu. Login if pr

3. Click Backup.

4. Check the USB device you would like to format and click Erase. Click OK t

ternal hard drive (not included) into one of

ompted.

o confirm.

Backing up Video

1. Insert a USB flash drive (not included) or USB external hard drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if pr

3. Click Backup.

4. Check the USB device where you would like to save video.

ompted.

Page 27

5. Click Backup.

Check the USB device

Select search criteria and then click Add

6. Configure your search options:

Backup

• Type: Select the recording type you would like to search for or select All to search all recording

• Channel: Select the channel you would like to search or select All to search all channels.

• File Format: Select DAV to save files to save files to .dav format. You can use the Player that

• Start Time/End Time: Select the start and end time for your search.

7. Click Add. A

8. Check files you would like to backup and then click Start. W

Using Video Clip Backup

Video clip backup allows you to select a duration of video during playback mode and save it to a USB device (not included).

To use Video Clip Backup:

1. Insert a USB flash drive (not included) or USB ex

types.

is automatically saved on the USB device to playback .dav files on PC (Mac not supported). Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from

www.videolan.org) on PC or Mac.

list of files that match your search criteria appears.

ait for the backup to complete.

NOTE: HD video files sav

ed on the system may take up a large amount of disk space. The size of video files selected and the amount of free space on your USB device is shown at the bottom of the screen.

ternal hard drive (not included) into one of

the USB ports.

Page 28

Backup

During Playback, click to select start and end of video clip

Click to open backup menu

Check the USB device

Check the files to backup

2. Start playing back video using the steps in “Playing Back Video from the Hard Drive” on page 14.

3. Click

to mark the beginning of the video clip. Click again to mark the end of the

video clip.

4. Click

to open the Backup menu.

5. Check the USB device where you would like to save the file.

6. Check the files you would like to backup.

7. Click Start. Wait for the backup to complete before removing the USB flash drive.

Viewing Backup Files

To playback .dav backup video files, use the Player that is automatically installed on the USB device when you save a backup file.

NOTE: The Player is PC compatible only. For Mac users, make sure to save backup files in .asf f

ormat (select ASF under File Format).

You can playback .asf backup video files in VLC Media

www.videolan.org) on PC or Mac.

To view backup video files using the Player (PC only):

1. Insert the USB device into your computer. Open the USB device in Windows Explorer.

2. Right-click the Play begins playing all video files on the USB device in sequence.

.exe file and select Open as administrator. The Player opens and

Player (fr

ee download from

Page 29

3. Use the Player controls to control playback or select other files for playback.

Select playback time

Open files

Play/pause

Stop/Stop recording

Start recording

Previous file

Slow

Back one frame

Forward one frame

Fast

Next file

Snapshot

Full-screen Shuffle/repeat

Manual recording folder

Snapshot folder

Backup

NOTE: To view or change where manual recordings or snapshots are saved, right click in the video area and select Parameter Setting.

Page 30

Using the Main Menu

USING THE MAIN MENU

To open the Main Menu:

• Using the Remote Control: Pr

• Using the Mouse: Right-click and click Main Menu.

NOTE: The Name is admin and the P

system password may be required to access the Main Menu. By default the User

ess the Enter button twice.

assword is 000000.

1. SEARCH: Open Search/Playback mode. For details, see “Search (Playback)” on page 14.

2. INFO: Vie

3. SETTING: settings. Restore system to factory defaults.

4. DEVICE SEARC

5. ADVANCED: Save/restore system configuration. Access Manual Recording Menu.

6. BACKUP:

7. SHUTDOWN: L

NOTE: Checkbox disabled.

w system information. Perform firmware upgrades.

Configure general system, schedule, network, recording, display, and motion

H: Connect IP cameras to the NVR.

Configure HDD, user accounts, and error functions. Configure auto-restart.

Export files to USB device. For details, see “Backup” on page 16.

ogout, restart, or shutdown the system.

es on the system are filled in white when settings are enabled or empty when

Page 31

Using the Main Menu

Info

The Info menu contains the following sub-menus showing system information.

HDD Info

The HDD Info sub-menu shows information related to the hard drives installed in the system, including capacity, status, and type. Click View recording time to see the start and end times of recordings saved on the hard drives.

BPS

Log

The Log sub-menu allows you to search for system logs.

To search for system logs:

1. Under Ty for.

2. Under St start and end time for your search.

3. Click Sear

4. (Optional) Click Ba USB flash drive connected to the system.

pe, select the log type to search

art Time and End Time, select the

ch.

ckup to export logs to a

Version

The BPS sub-menu shows the bitrates of connected IP cameras.

The Version sub-menu allows you to view information about the current firmware. You may also update the firmware through the version menu.

Updating Firmware

1. Download the latest firmware update from

www.digimerge.com.

Page 32

Using the Main Menu

2. Copy the firmware to a blank USB flash drive.

NOTE: Do not hav flash drive—just the firmware file.

3. Connect the USB flash drive to a USB port on the

4. Right-click and then select Ma Menu>Info>Version.

5. Click Start to the firmware upgrade to complete. Do not

remove the USB flash drive until the upgrade process is complete or power off the NVR during the upgrade process.

system.

e any folders on the USB

update firmware. Wait for

Online Users

• Channel Status: Shows the IP address, model number, and camera status.

• Connection Log: Search for camera status logs, including user access to cameras.

The Online Users sub-menu shows a list of users connected to the system using remote devices. You may Disconnect a us er f or up t o 18 hours or Block a user from the system.

Remote Device Info

The Remote Device Info sub-menu shows information about IP cameras connected to the system, it contains the following tabs:

• Net Load: Shows a graph of upload and download traffic for your system.

Page 33

Using the Main Menu

Setting

The Setting menu allows you to configure general system, schedule,

network, recording, display, and motion settings. It also allows you to restore the system to factory defaults.

General

The General sub-menu allows you to Configure the time and general system settings.

The General sub-menu contains the following opti

ons:

• Device No.: Select the Remote control ID for the NVR.

• Device ID: Enter a custom name for the NVR.

• HDD Full: Select Overwrite for the system to begin overwriting the oldest recordings when the hard drive is full or select Stop Recording for the system to stop recording when the hard drive is full.

• Pack Duration: Enter the desired pack duration. The pack duration determines the duration of video files saved to the system.

• Realtime Play: Select the duration of videos that will be played back in Quick Playback mode. For example, if Realtime Play is set to 5 minutes, Quick Playback will start playing back video recorded from 5 minutes ago on the selected channel.

• Mouse Property: Click MouseSet, adjust the double-click speed and click OK.

• Startup Wizard: Check to enabl Startup Wizard when your system starts. It is recommended to disable Startup Wizard once you have configured the system.

e the

• Sys

tem Time: Select the current date and

time and click Save to save changes.

• Date Format: Sel ec t t he da te fo rm at (YYYY MM DD, MM DD YYYY, or DD MM YYYY).

• Date Separator: Select if you would like a dot (.), dash (-), or slash (/) to separate the date display.

• DST: Check to enable daylight savings time adjustments. To configure the start and end times for daylight savings, click Set. Then, configure the Start and End as needed, and click OK.

• Time Format: Select 24-HOUR or 12-HOUR.

• Language: Select the system language.

• Video Standard: Select NTSC (North America) or PAL (Europe).

• Navigation: Check to enable the System Toolbar that appears when left clicking on the screen.

• Auto Logout: Enter the amount of time the system will wait before logging a user out when idle.

• IPC Time Sync: The NVR will regularly sync the internal clocks of connected IP cameras. Enter the interval between time syncs.

NOTE: Cl changes.

ick OK when finished making

Page 34

Using the Main Menu

Recording

The Recording sub-menu allows you to configure image quality settings for the recording stream and sub-stream (used during remote connection). Settings for the recording stream are shown on the left, and sub-stream settings are shown on the right.

To configure recording quality settings:

1. Under Channel, sel would like to configure.

2. Under Resolution, sel the selected recording type. Settings available depend on the model of IP camera connected.

3. Under Fr for the selected recording type on the left. Select the frame rate for the sub-stream on the right.

4. Under Bit Bit Rate) or VBR (Variable Bit Rate) for the selected recording type on the left and sub-stream on the right. If you select VBR, select the Quality from 1 (lowest) to 6 (highest).

5. Under Bit Rat for the selected recording type on the left and the sub-stream on the right.

6. Under Audio/ left to enable audio recording (camera must have microphone attached). Check the box in the middle to enable audio streaming to remote users. Check the box on the far right to enable video streaming to remote users (un-check to hide the channel from remote users.

ame Rate, select the frame rate

Rate Type, select CBR (Constant

ect the channel you

ect the resolution for

e (Kb/S), select the bit rate

Video, check the box on the

7. (Optional) To copy settings to other channels, click Co apply settings to, and click OK.

8. Click OK t

o save changes.

py, select channels to

Schedule

The Schedule sub-menu allows you to configure the recording schedule for continuous and motion recording. It also allows you to configure holiday, pre-recording, and redundancy settings.

NOTE: T detection must be enabled for the channel. For details, see “Motion” on page 28.

Configuring the Recording Schedule

1. Under Channel, select the channel you would like to configure or select All.

2. Under Peri you would like to configure, or select Holiday or All.

3. Configure up to 6 separate schedule periods.

• Configure the start and end time for the time pe

• Check the types of recording that will apply to the time period on the right: Continuous,

MD (Motion Detection), Alarm, or MD&Alarm.

• A visual representation of the current schedule is shown below.

4. (Optional) Click Copy t schedule to other channels. Select the

o use motion recording, motion

od, select the day of the week

riod on the left.

o copy the selected

Page 35

Using the Main Menu

channels you would like to copy to and click OK.

5. Click OK to

save changes.

Configuring Pre-Recording and Mirror Recording

Pre-recording determines the amount of time the system will record before events. Mirroring allows the camera to record simultaneously to a secondary mirror hard drive and primary recording hard drive.

NOTE: Sec ins

talled and configured to use mirror

recording function.

To configure pre-recording and mirror recording:

1. Under Channel, sel would like to configure or select All.

2. Under PreRec pre-recording.

3. Check Mirr recording for the selected channel.

4. Click OK to

ondary hard drive must be

ect the

ord, select the duration for

oring to enable mirror

save settings.

camera you

Network

The Network sub-menu allows you to configure network settings.

Configuring DHCP or Fixed IP Address

1. From live view, right-click and select Main Menu. Login if prompted.

2. Click Setting>Network.

3. Check DHCP to use a static IP address. If you un-check DHCP, configure the following:

use DHCP or un-check to

Configuring Holidays

Holiday settings allow you to configure a special recording schedule on certain days.

To configure holidays:

1. Check the checkbox next to Holidays Sett

ing to enable holidays.

2. Click Holidays Sett

3. Click days in the calendar to enable them as holidays. Selected holidays are highlighted in blue.

4. Click OK. Clic

ing.

k OK to save changes.

• IP Address

• Subnet

• Gateway

• Preferred DNS

• Alternate DNS

4. Click Save the system to update the IP address.

Mask

to save your changes. Restart

Configuring System Ports

The system uses the following ports:

• TCP Port (Client Port): Used video streaming to computers and mobile devices. The default port number is 35000.

• HTTP Port: Used to enable connection to the system’s web browser interface. The default port number is 80.

• UDP Port: Used for special applications. The default port number is 35001.

• RTSP Port: Used for special applications. The default port number is 554.

for remote

Page 36

Using the Main Menu

You must port forward the TCP (Client) Port and HTTP Ports to enable remote access to the system.

To configure ports:

1. Configure the TCP

Port (Client), HTTP

Port, UDP Port, and RTSP Port fields as

needed.

NOTE: Please note that if the HTTP is port is anything other than 80, y

ou must enter http:// before the camera’s IP address and colon (:) and the HTTP port after the IP address when connecting using an Internet

browser (e.g. if the HTTP port is

http://192.168.x.x:85

2. Click Save. The sys

tem will restart to

, enter

update the ports used.

Configuring NTP

time.

5. Click OK. C

ick Save to save your changes.

Configuring DDNS

The DDNS Setup window allows you to enter your FLIR DDNS settings in the NVR. This step is required for remote access.

Prerequisites:

• Create a DDNS account. For details, see “

ppendix D: Setting Up DDNS Service” on

page 98.

You can sync the system clock with an Internet NTP time server.

To sync the system with a time server:

1. Click Netw

ork Sett

ing.

2. Check NTP.

3. Double-click NTP to

open the

configuration menu.

4. Configure the following:

• Under Server IP, ent

er the IP or DNS

address of the NTP server.

• Under Port, enter the NTP server port number.

• Under Time Zone, select your time zone.

• Under Update Period, enter the interval your system will sync the time with the selected server.

• Port forward ports on your router to NVR’s IP address (by default, ports 35000 and 80).

• Have your DDNS account name, password, and domain name ready.

To configure DDNS settings:

1. Click Network Sett

ing.

2. Check DDNS. Double-click DDNS.

Ensure Enab

le is checked. The box will be

white when DDNS is enabled.

5. Under Domain Name, ent

er the Domain Name from the confirmation email you received after registering for DDNS.

6. Under User

ID, enter the User Name from

the confirmation email.

7. Under Passw

ord, enter the Password

from the confirmation email.

8. Click OK.

9. Click OK.

10. Click Save.

TIP: Clic

k Manual Update

to test the server

settings entered and manually sync the system

Page 37

Connecting to your system

After you have port forwarded the required port, created a DDNS account, and enabled DDNS on your system, you must enter the DDNS URL into Internet Explorer to access your NVR.

The DDNS URL must include http:// , the name of your DDNS URL, followed by a colon, then the HTTP port of your NVR.

For example:

http://tomsmith.

myddns-flir.com:80

DDNS URL

HTTP Port

NOTE: If you change your HTTP port number (port 80) to a different port, you must enter your port number after the DDNS address.

Using the Main Menu

Click Network Setting

Check Email and then double-click Email

2. Click Setting>Network.

3. Click Netw

ork Sett

ing.

4. Check Email. Double-click Email.

Configuring Email Alerts

You can configure the system to send out email alerts for motion detection or other events.

NOTE: To send out motion detection alerts, y

ou must enable the Send Email option for motion detection on each camera. For details, see “Configuring Motion Detection Events” on page 28.

To configure Email Alerts:

1. From live view, right-click and select Main Menu. Log in if prompted.

5. Configure the following:

• SMTP Server: Enter the SMTP server address.

• Port: Enter the port used by the SMTP server.

• Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.

• User Name: Enter the SMTP user name.

• Password: Enter the SMTP password.

Page 38

Using the Main Menu

Using the Copy button in the Motion menu will copy all settings, including the Record Channel setting. This means that motion detection may not trigger the correct channel to record.

• Receiver: Enter the email address that will receive alerts.

• Sender: Enter the sender’s email address.

• Attachment: Check to include a jpg image attachment of the camera.

• Title: Enter the subject line for email alerts.

• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if your server does not use encryption.

• Event Interval: Enter the interval between alert emails.

• Health Enable: Check to enable health check emails. Health check emails will be sent periodically to ensure that the system is functioning normally.

• Interval: Enter the interval in minutes for health check emails.

6. Click Test to send a test email.

7. Click OK.

8. Click Save t

o save settings.

3. Configure the IP A and Gateway for the internal PoE switch.

4. Click OK. Cl system will restart.

ick Save to save changes. The

dress, Subnet Mask,

Motion

The Motion sub-menu allows you to configure settings for motion detection.

Configuring Motion Detection Events

Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system responses to motion detection events, such as activating the system buzzer or sending an email alert.

To configure Motion Detection events

Configuring Switch Settings

You can configure the networking settings for the internal PoE switch.

NOTE: Cha def

ault values may disrupt the connection to the cameras. Make sure your IP cameras are using DHCP or IP addresses that are compatible with your selected settings.

To configure switch settings:

1. Click Network Sett

2. Double-click Switch Settings.

nging this information from the

ing.

1. Under Event Type, select Motion Detect.

2. Under Channel, select would like to configure.

3. Check Enable t on the selected channel.

4. Click Sele which areas of the image will be enabled for motion detection. Then, click and drag

o enable motion detection

ct next to Region to configure

the channel you

Page 39

Using the Main Menu

Click and drag to enable/disable areas for motion detection. Enabled areas are red.

to enable or disable areas for motion detection. Right-click when finished.

5. Under Sensitivity, select the motion detection sensitivity between 1 (lowest) and 6 (highest).

6. Under Anti-dither, enter the anti-dither time. Aft

er a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event, rather than creating a new motion event.

7. Under Delay, enter the

post-recording

time.

8. To configure a schedule when motion dete

ction will be enabled on this channel, click Set next to Period. Configure times when motion detection will be enabled. For example, you may want to disable motion detection during business hours and enable it outside of business hours. Click

OK when finished.

NOTE: T

motion

his setting can override scheduled

recording. This means that motion recording will only take place at times that are enabled both in the Schedule menu and here.

9. Configure the following system actions when motion is det

• Sho

w Message: Check t

ected:

o enable an on-screen pop-up. On-screen pop-up shows the channels an event occurred on and the type of event.

• Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see “Configuring Email Alerts” on page 27).

• Record Channel: Select the channels that will record when motion is detected on the selected channel.

• Buzzer: Check to enable the system buzzer.

• Snapshot: Check to attach a .jpg image of the camera when sending email alerts.

e t

10. Click Sav

o save changes.

Display

The Display sub-menu allows you to configure the system’s display settings, such as the monitor resolution.

To configure display settings:

1. Configure the following, as needed:

• T

ransparency: Sel transparency between 128 (lowest) and 255 (highest).

• Channel Name: Click Modify and enter names for your IP cameras. Click Save when finished.

• Time Display: Check to enable system time display.

• Channel Display: Check to enable camera title display.

• Resolution: Select the correct resolution for your monitor. The system will reboot when you save changes.

ect the menu

Page 40

Using the Main Menu

• Image Enhance: Check for the NVR to digitally improve the video quality on the live display. This setting does not affect recordings.

• Enable Sequence: Check to enable Sequence mode. When Sequence mode is activated, the system will cycle through enabled views and a (arrows) icon is shown on screen. You can click this icon to pause Sequence mode.

• View 1/View 4/View 8: Check to enable views to be shown in Sequence mode. View 1 allows you to enable/disable specific channels in Sequence mode. Other View options allow you to enable/disable views based on pages. On 8-channel models for example, View 4 #1 represents channels 1~4 and #2 represents channels 4~8.

NOTE: Available options depend on the number of channels your NVR has.

• Dwel

l: Enter the Dwell time in seconds. The Dwell time is the amount of time views are shown on screen before changing in Sequence mode.

system to factory default settings.

NOTE: Resett reset user accounts or passwords.

To reset the system to factory default settings:

1. Check the settings you would like to reset t

o default settings.

2. Click OK.

ing to factory defaults does not

• Motion Sequence Type: (8-channel models only) Select the view type that will be viewed when motion is detected.

2. Click Sav

e to save changes.

Default

The Default sub-menu allows you to reset the

Page 41

Using the Main Menu

Check IP Search

Check cameras

Click Add

Device Search

The Device Search menu allows you to manage connections to your IP cameras. SyncroIP cameras connected to the PoE (Power over Ethernet) Ports will automatically be detected by your NVR. Device Search also allows you to search for IP cameras connected to the LAN. Some configuration may be required to connect IP cameras from other manufacturers.

NOTE: For a list of 3rd party IP cameras

upported, visit www.digimerge.com.

Adding Cameras from the LAN

1. Connect the camera to a router or switch on the same network as the NVR.

2. Right-click and select Devic in using the admin account (the default User Name is admin and the default Password is 000000).

3. Click IP Sear

ch. The NVR scans your LAN

for compatible IP cameras.

e Search. Log

5. If the Status indicator is green, the camera is connected and no further configuration is required. Click OK to save changes.

6. If the Status indicator is red, click

. Update the following information, as needed.

• Manufacturer: Select the manufacturer of your IP camera.

• User: Enter the camera’s user name.

• Password: Enter the camera’s password.

• RTSP Port: Enter the camera’s RTSP Port.

4. Check the camera(s) you would like to add and click Add.

• HTTP Port: Enter the camera’s HTTP Port.

NOTE: See the manuf

er’s user manual

actur for your IP camera for the default user name, password, etc.

7. Click OK. Cl

ick OK again to save changes.

Manual Add

If the IP address of your IP camera does not appear when you run IP search, ensure that the camera is connected to the same LAN as

Page 42

Using the Main Menu

ATTENTION: Formatting the HDD erases

all data

on the hard disk. This step cannot be undone. System settings will not be erased.

the NVR or is connected to the PoE Ports. You may attempt to manually connect IP cameras using Manual Add.

To manually add a camera to the NVR:

1. Click Manual Add. Configur

• IP Address: Enter the IP addr camera.

• Manufacturer: Select the manufacturer of your IP camera.

• User: Enter the camera’s user name.

• Password: Enter the camera’s password.

• RTSP Port: Enter the camera’s RTSP Port.

• HTTP Port: Enter the camera’s HTTP Port.

NOTE: See the manuf for your IP camera for the default user name, password, etc.

2. Click OK. Cl

k OK again to save changes.

acturer’s user manual

e the following:

ess of your IP

Editing Cameras

If the Status indicator on cameras connected to the NVR via PoE or LAN is red or if you change the connection details for your IP cameras, you will need to update this information.

To edit cameras:

Advanced

Configure HDD, user accounts, and error functions. Configure auto-restart. Save/ restore system configuration. Access Recording Menu.

HDD Management

HDD Management allows you to format hard drives and manage hard drive settings. The top right corner shows hard drive status.

• O: Normal har

• X: Hard drive error.

• -: Hard drive is not installed.

drive operation.

1. Click like to edit.

2. Configure the connection information as needed.

3. Click OK. Clic

next to the camera you would

k OK again to save changes.

Deleting Cameras

• Click next to the camera you would like to delete.

Formatting Hard Drives

You must format hard drives before you may use them with the system.

To format a hard drive:

1. From Live View, right-click and select

Main Menu>Adva Management.

2. Under HDD would like to format. Information about the hard drive appears in the lower section of the menu.

3. Under Set t

o, select Format.

nced>HDD

., select the hard drive you

Page 43

Using the Main Menu

Select HDD

Select Format

Click Execute

Select group number

Select hard drive group for each channel

4. Click Apply. Click OK to confirm. Wait for the hard drive to format. Hard drives become Read/Write hard drives by default when formatted.

Selecting Hard Drive Types

The system supports the following hard drive types:

To configure hard drive gro

up settings:

1. Click HDD Setting.

2. Under HDD G

roup select the group number you would like to assign to each hard drive.

3. Click OK. The system will restart.

4. Return to the HDD Manage menu (right-click

>Main

Menu>Advanced>HDD Manage). Click HDD Channel.

• Read/Write: N

rmal recording hard drive.

• Read only: Do not record on the hard drive.

• Mirroring: Record in parallel to Read/Write hard drive for cameras enabled for mirroring. This allows you to create automatic backups of recordings.

NOTE: Mirroring must be enabled in the

hedule (for details, see “Schedule” on

sc page 24).

NOTE: Mirroring begins backing up data s

tarting when the hard drive is configured

for mirroring.

To select hard drive types:

D No

1. Under HD

., select the hard drive you

would like to format.

2. Under Se

3. Click Exe

t to, select the hard drive type. cute.

4. Right-click to exit the HDD Management menu. The syst

em will restart.

Configuring Hard Drive Group Settings

Hard drive group settings allows you to balance recordings for your IP cameras across multiple hard drives.

5. For each channel, select the hard drive group you would like it to record to.

6. Click OK.

Configuring eSATA External Hard Drives

You may use up to 4 eSATA external hard drives (up to 3TB each for a maximum capacity of 12TB; not included) by connecting a single, self-powered eSATA hard drive enclosure (not included) to the eSATA port on the system.

eSATA hard drives may be used for backup, recording, useful because you can store your external hard drive in a separate lock box from the main NVR unit.

or mirroring hard drives. This is

Page 44

Using the Main Menu

eSATA HDD’s

Click eSATA

Double-click hard drive

ATTENTION: This step will format the

hard drive. Formatting the HDD erases

all data

on the hard disk. This step

cannot be undone.

Select Storage or Backup

To configure eSATA hard drives:

1. Connect an eSATA external hard drive to the eSAT

A port on the rear panel of the

system.

2. From live view, right-click and click Ma

nu. Log in if prompted.

3. Click Adva

NOTE: When eSAT

nced>HDD Management.

A HDD’s are detected ,

they are located below the internal SATA HDD’s. If they are not detected, restart the NVR.

4. Click eSA

Backup to use the hard drive for data

backup only. Click OK.

7. The NVR formats the hard drive and restarts. If you set the external hard drive for Storage, you may configure it for Mirroring or Read only mode the same way you would configure one of the internal hard drives (see “Selecting Hard Drive Types” on page 33).

5. Double-click on the hard drive you would like to configure.

6. Select Storage to use the hard drive for normal recording or mirroring or select

Warning

The Warning sub-menu allows you to configure actions taken when system errors occur.

To configure system er

1. Under Event T following system errors to configure: No

Disk, Disk Error, Disk No Space, Net Disconnection, IP Conflicted, or MAC Conflicted.

ror actions:

ype, select one of the

Page 45

Using the Main Menu

2. Check Enable to enable warnings for the selected Event Type.

3. Configure the following actions that will be t

aken when errors occur:

• Sho

w Message: Check to show pop-up window with information related to the error.

• Send Email: Check to enable email message. You must configure email alerts before you will be able to receive them.

• Buzzer: Check to enable system buzzer.

4. Click Sav

e to save changes.

Record

for playback to remote devices. This saves bandwidth during remote playback.

NOTE: Enabling Subs required to use playback mode on a smartphone or tablet.

NOTE: Rec increase the amount of disk space required for recording.

To configure manual recording:

1. Right-click in live view and select Re Log in if prompted.

OR

Click Main Menu>Adv Log in if prompted.

2. Under Rec stream recording option under each camera or under All to configure all cameras:

• Sch settings configured in the schedule.

• Manual: When selected, the camera will use continuous recording.

ording the Substream will

ord Mode, select the main

edule: Camera will record according to

tream Recording is

anced>Record.

cord.

The Record menu is used control manual recording for connected cameras.

The Record menu is divided into the following section

• The Record Mode section defines settings f

or the main (high quality) recording

stream.

• The Substream section defines settings for an op tion al low er qu alit y reco rding stream. This is useful because you can record the Substream to the hard drive and stream it

• Stop: When selected, the camera will not record.

3. Under Sub options for the Substream.

4. Click OK t

stream, configure recording

o save changes.

Account

The Account sub-menu allows you to configure user accounts. Accounts are organized into groups, and receive permission to access system functions based on their group’s

Page 46

Using the Main Menu

Click Modify User

Click Modify Password

settings. By default, the following user groups are configured on the system:

• admin: Ac

counts in the admin group are system administrators. They have full access to the system, may configure all system settings, and can manage user accounts.

• user: Accounts in the user group are normal users. They have limited access to system menus.

Adding Accounts

1. Click Add User.

Modifying Accounts

Admin accounts may modify the user name, password, and permissions of user accounts. User accounts may modify their own password.

To modify account settings:

1. Click the account in the list.

2. Click Modi

fy User.

2. Configure the following:

• User: En

ter a user name for the account.

• Memo (Optional): Enter comments for the account.

• Password: Enter a password for the account. Repeat password under Confirm.

NOTE: User pas

words must be 6

characters.

• Reusabl

e: Che

ck to enable multiple users

to connect using this account.

• Group: Select the group that the account will be included in.

3. In the bottom portion of the screen, select the permis

sions that will apply to the user. By default the account will have all permissions that are enabled for its group. An account cannot have more permissions than its group.

4. Click Save t

o save changes.

3. Under User, select the account you would like to modify.

4. Configure the account settings and permissions as

necessary and then click

Save.

To modify an account password:

1. Click Mo

fy Password.

Page 47

Using the Main Menu

Click Add Group

Enter group name

Select permissions

2. Under User, select the account you would like to modify.

3. Under Old P

assword, enter the account’s

previous password.

4. Under New P

assword, enter the new password for the account. Repeat it under Confirm.

5. Click Save.

Deleting Accounts

1. Click the account in the list.

2. Click Modi

3. Under User, sel

fy User.

ect the account you would

like to delete.

4. Click Del

ete then click OK to confirm.

Adding Groups

Groups allow you to easily manage permissions for multiple user accounts. A user account by default has all permissions available to the group it is in, and it cannot be given permissions the group does not have.

To add a group:

1. Click Add Group.

group may not be given any permissions that are not selected.

5. Click Save.

Deleting Groups

1. Click Modify Group.

2. Under Group, sel

ect the user group you

would like to delete.

3. Click Del

ete and then click OK to confirm.

Modifying Groups

1. Click Modify Group.

2. Under Group, sel would like to modify.

3. Update group settings as needed and then click Save.

ect the user group you

2. Under Name, enter a name for the group.

3. (Optional) under Memo, ente

r comments

for the group.

4. Configure group permissions as needed. that any user accounts added to the

Note

Auto Maintain

The Auto-Maintain sub-menu allows you to configure your NVR to automatically reboot once a day or once a week. For system stability, it is recommended to enable auto-rebooting.

The Auto-Maintain sub-menu also allows you to set the NVR t are older than a specified number of days.

o automatically delete files that

Page 48

Using the Main Menu

To configure Auto Maintain settings:

1. Under Auto-Reboot S

of the week you would like the system to reboot on, select Everyday to reboot the system everyday, or select Never to disable auto-rebooting. On the right, select the time of day you would like the system to reboot.

2. Under Auto-Del

to disable auto-deleting of old recordings or select Customized to enable auto-deleting.

• If you select Customized, enter the number of days

NOTE: The storage space to keep recordings for the specified duration.

3. Click OK t

the system will retain recordings.

system must have sufficient

o save changes.

ystem, select the day

ete Old Files, select Never

Config Backup

4. Click Export. To import a saved system configuration:

1. Insert a USB flash drive with a saved sys

tem configuration into one of the USB

ports on the system.

2. Right-click and select Mai Menu>Advanced>Config Backup.

3. Check the USB flash drive with the saved

tem configuration file.

sys

4. Click Import.

5. Click OK. The

system will restart.

The Config Backup sub-menu allows you to export your system configuration to a USB flash drive (not included) or to import a saved configuration. You can import a saved configuration from another NVR of the same model and channel configuration.

To export the system configuration flash drive:

1. Insert a USB flash drive into one of the USB ports

2. Right-click and select Main

Menu>Adv

3. Check the USB flash drive you would like

export to in the list.

on the system.

anced>Config Backup.

to a USB

Page 49

Shutdown

Use the Shutdown menu to shutdown, restart, or log out of the system.

To access the Shutdown menu:

1. From live view, right-click and select Main Menu. Login if prompted.

2. Click Shutdown. Select one of the following:

• Logout menu user: Log out the account that is currently active.

Using the Main Menu

• Switch user: Log out the account that is currently active, and sign in with a new account.

• Shutdown

• Restart system

4. Click OK to c

omplete the selected action.

Page 50

FLIR SYNCROIP NVR CENTRAL MANAGEMENT SOFTWARE

FLIR SyncroIP NVR CMS is a central management software that allows you to view and manage multiple DNR200 series NVRs.

System Requirements

Your system must meet or exceed the system requirements below:

Description Requirement

CPU Core 2 Duo 3.0GHz

Operating System Windows™ 8/7/Vista

Memory 2GB

Video 512 MB of video memory and above

Network (LAN) 10/100 BaseT Network

Network (WAN) 1 Mbps upstream

High-speed Internet service is required to remotely connect to your system.

NOTE: To connect to your system on Mac, please visit www.digimerge.com for instructions.

Prerequisites

• Port forward the Client and HTTP ports (default 80 and 35000) on the router that the NVR is connected to.

• Create a DDNS account.

• Enable DDNS in the NVR.

Page 51

FLIR SyncroIP NVR Central Management Software

• Enter the DDNS information into the NVR.

• NVR must have access to the Internet or Local Area Network (LAN).

Installing FLIR SyncroIP NVR CMS

Install FLIR SyncroIP NVR CMS from the CD included with your NVR or by downloading it from

www.digimerge.com. It is recommended to visit www.digimerge.com for the latest software

versions.

To start the software:

• Double-click the FLIR SyncroIP NVR CMS icon ( ) on the desktop.

• Cl

ick Login.

NOTE: The CMS def

ault User Name is admin and the Password is admin.

Adding a NVR from the Local Area Network (LAN)

Once you open the software, you can add a NVR.

Prerequisites:

• Connect the NVR to a router or switch on the network.

• Install the CMS on a computer in the same LAN as the NVR.

Page 52

To add a NVR:

Click Config Manager

Click Device Manage

Click Add Management

Click Search Device

Check the NVR

Enter User Name (default: admin)

Enter Password (default: 000000)

1. Click Config Manager>Devic

e Manage.

2. Click Search Device. If a Windows Firewall alert appears, click Allow.

3. Check the NVR and click Add Management.

4. Enter the User Name (default: admin) and Password (default: 000000) for the NVR and click OK.

5. Click OK.

6. Click Devic

e List.

Page 53

7. Click + next to No Group.

Click Device List Click +

Double-click the NVR

Click-and-drag the NVR to the display area to view

Click Config Manager

Click Device Manage

8. Double-click the NVR.

9. Click-and-drag the NVR to the display area to view.

FLIR SyncroIP NVR Central Management Software

Adding a NVR using a DDNS address

If you have NVR systems with DDNS set up, you can add them to the CMS.

Prerequisites:

• Create a DDNS account. For details, see “Appendix D: Setting Up DDNS Service” on page 98.

• Ent

• Port forward the Client and HTTP ports (default: ports 80 and 35000) on the router.

To add a NVR using a DDNS address:

1. Click Config Manager>Devic

r the DDNS information into the NVR locally.

e Manage.

Page 54

2. Click Manual Add.

Click Manual Add

Enter name of your choice

Select NVR

Select Domain name Enter Domain Name, followed by .myddns-flir.com

Enter TCP Port (default: 35000). Enter User Name (default: admin).

Enter Password (default: 000000).

tomsmith.myddns-flir.com

3. Configure the following:

• Title: En

ter a name for your NVR of your choice (e.g. home or office).

• Type: Select NVR.

• Add Type: Select Domain Name.

• Domain Name: Enter the Domain Name from the confirmation email after your registered for DDNS, followed by .myddns-flir.com.

• Port: Enter the Client Port (default: 35000).

• User: Enter the NVR’s user name (default: admin).

• Password: Enter the NVR’s password (default: 000000).

4. Click Ad

5. Click Devic

6. Click + next t

d, then

e List.

o No Group.

click OK.

7. Double-click the NVR.

Page 55

8. Click-and-drag the NVR to the display area to view.

Click Device List Click + Double-click the NVR

Click-and-drag the NVR to the display area to view

Digital Zoom (Click and drag)

Change display mode

Manual record

Snapshot

Disconnect

CMS Live Viewing Overview

FLIR SyncroIP NVR Central Management Software

1. Camera Controls:

Page 56

FLIR SyncroIP NVR Central Management Software

Select image quality

Latency/ Fluency

Full-screen

Display views

Lock CMS

Full Menu

Minimize

Maximize/ Restore

Quit

2. Live View Toolbar:

3. CMS Quick Menus: Click to access key CMS and NVR functions, such as Playback, event search (Alarm Rec), E-Map, and software configuration (Config).

4. CMS Window

Controls:

5. Device List: Open NVR’s and IP cameras in live display.

• Click + next to NVR’s or Groups to expand.

• Click and drag NVR’s, Groups, or Cameras to the display area to open.

• Right-click NVR’s, Groups, or Cameras to view system options.

6. CMS Menus:

• PTZ Dir

ection: A

ccess basic PTZ controls.

• PTZ Advanced: Access advanced PTZ controls (e.g. Auto Scan, Tour, etc.).

• Too ls: Contains the following menus: Begin Record Plan, NVD Control, Health Report, Log Search, Alarm Video, Alarm Output, Color Config, Volume.

• Config Manager: Contains the following menus: Scheme Task Config, Record Plan Config, Alarm Config, Alarm Rec Config, E-Map Config, DecCard Config, User Manage, Device Manage, Ext Screen Manage, User Config.

Using Alarm Rec (Event Search)

Alarm Rec allows you to search for events saved on the NVR.

To use Alarm Rec:

1. Click Ala

rm Rec ( ).

2. At the top of the screen, select the alarm type you would like to search.

Page 57

3. Check Search.

Select alarm type

Check Search

Select NVR and channel

Enter start and end time

Click Search

Select NVR

Select Channel

Select search parameters

Click Search

4. Under Device, select the NVR you would like to search.

5. Under Start

6. Click Search.

Time and End Time, enter the start and end times for your search.

A list of relevant alarms appears below.

Using Playback Mode

You can view recorded footage from your NVR’s in the CMS software.

To use playback mode:

1. Click Playback (

2. Under Devic

3. Under Para

4. Click Search.

e, select the NVR and channel you would like to search.

• Check Multiple channel to playback video from multiple cameras. Select camera and then click Add. Repeat to add additional cameras.

meter, select the start and end time for the search.

Page 58

FLIR SyncroIP NVR Central Management Software

Pause/play

Stop

Fast

Slow

Click and drag to select playback time. Use the top bar to select m inutes and the bottom to select hours

5. Check video files to select and click Play to open. 

OR, cli OR, cli

ck Download to download the video files to the local computer. ck To AVI to convert the video files to AVI and save to your local computer.

NOTE: Y

ou must stop playback before you may download video files.

Playback Controls

Configuring Monitoring Tasks and Projects

Tasks are used to configure the CMS to automatically cycle through different channel arrangements. Projects are used to automatically cycle through multiple tasks.

Configuring Tasks

1. Click Config Manager>Scheme Task Config.

Page 59

2. Click Monitor Task.

Click Monitor Task

Enter Task name

Select split-screen layout

Select display window

Drag camera from Device List

Select Main Stream or Extra Stream

Click Add

3. Click New.

4. Enter a Tas

5. Under Windo

6. Under Monit

k Name of your choice.

w, select the split-screen mode you would like to show in the task.

or Item, configure the following:

FLIR SyncroIP NVR Central Management Software

• Window: Sel

• Device: Click and drag the camera from the Device List in the main CMS window to the field

• Stream Type: Select Main Stream or Extra Stream to view the substream.

7. Click Ad

8. Click OK. Clic

Configuring Projects

Once you have multiple tasks set up, you can configure projects to automatically cycle through them.

to add it.

ect the display window you would like to configure.

d. Repeat Steps 6

& 7 to configure additional screens.

k OK to save changes.

To configure a project:

Page 60

FLIR SyncroIP NVR Central Management Software

Click Monitor Project

Enter project name Select project type

Select task

Enter interval or start time

Click Add

1. Click Config Manager>Scheme Task Config.

2. Click Moni

tor Project.

3. Click New.

4. Enter a Name for the pr

5. Under Mode, sel

ect Tour Mode or Schedule Mode. Tour Mode will cycle through tasks on a

oject. You may not change the name after the project is created.

fixed interval. Schedule Mode will switch tasks at a pre-defined time of the day.

6. Under Task Name, select the task you would like to add to the project.

• If you selected Tour Mode, enter the Interval Time in minut changing to the next task.

• If you selected Schedule Mode, enter the time of day when the task will start running.

7. Click Add.

Repeat steps 6-7 for each additional task you w

9. Click OK. Clic

k OK to save changes.

Running Tasks and Projects

• Once you have configured tasks or projects, you may run them by clicking Task ( ) and then selecting the task or project you would like to run.

es that the task will run for before

ould like to add to the project.

Page 61

• You may also select a task or project to run when you first launch the CMS. For details, see

Click Picture Edit

Click Add

Click Browse to select a .jpg image

“Configuring CMS Options” on page 53.

Using E-Map

The E-Map feature allows you to visually map your cameras over a .jpg image.

Configuring E-Map

Use the steps below to select a .jpg image to use for the E-Map and place your cameras.

To configure the E-Map:

1. Click Config Manager>E-Map Config.

Click Picture Edit.

3. Click Add.

4. Click Browse. Select a .jpg image on your computer to use as the E-Map.

5. Enter a Name and Titl

6. Click OK.

e for your E-Map of your choice.

Page 62

7. Click Pic.

Click Pic

Home

Click and drag picture to the window

Click Device

Click +

Drag cameras to the map

8. Click-and-drag the picture to the window to use it for the E-Map.

9. Click Device t

10. Click + next t

o view a list of connected NVR’s.

o an NVR. To place cameras, drag cameras from the list to the map.

11. Click Save.

NOTE: To delete all E-Map data, including images and camera positions, click Cl

Opening Cameras from E-Map

Once you have configured your E-Map, you can use it to open cameras in live display.

To open cameras from E-Map:

1. Click E-Ma

p ( ).

ear E-Map.

Page 63

2. Click on a display area in the main CMS window, then double-click on the camera to open it.

Click a display area

Double-click on a camera to open

Configuring the CMS

You can configure settings for the CMS such as the admin password, recording directories, and start up settings through the Config menu.

Configuring CMS Options

1. Click Config( )>Options.

2. Configure the following:

• Verify password: Check to require passwords when logging into or closing the CMS.

• Log in all devices: Check to allow the CMS to log into all NVR’s when it opens.

• Auto start record plan: Check to have the CMS automatically start the record plan, which allows recording to the computer hard drive when it opens. To configure the record plan, click Config Manager>Record Plan Config.

Page 64

FLIR SyncroIP NVR Central Management Software

• Auto Login FLIR SyncroIP NVR CMS: Check for the CMS to automatically log in the admin account when it is opened.

• Hotkey Setup: Configure hotkeys for the CMS. Use the drop-down menu to select the command, and then click inside the box on the right and enter the hotkey.

NOTE: Do not use F12 as a hotkey. F12 is reserved for the system debug command.

• Display

• Record Time (M): Select the length in minutes of video files recorded on your computer hard drive. For example, if you select 15 minutes, the system will save a new video file for every 15 minutes of recording.

• Snapshot picture path: Click ... to select the default save folder for snapshots.

• Picture file name rule: Click ... to define the file name rule for snapshots.

• Recorded file path: Click ... to select the default save folder for manual recordings.

• Recorded file name rule: Click ... to select the file name rule for manual recordings.

• Downloaded file path: Click ... to select the folder for downloaded recording files.

• Dow nload record file name ru le: Click ... t o d efi ne th e f ile n am e r ul e f or dow nl oa de d r ec ord in g files.

• Device free minimum space (MB): Enter the amount of minimum space in MB to maintain on the computer hard drive. The system will stop recording when only this much space is left.

• Auto Start Project: Check for the CMS to automatically run a project when opened. Select the project it will run under Project Name.

• Auto Start Task: Check for the CMS to automatically run a task when opened. Select the task it will run under Tas k Name.

• Last Run: Check for the CMS to start the last used task or project when opened.

ed items in the right bar: Select which right-side menu is opened when the CMS opens.

• Save last monitor status: Check to have the CMS restore the previously used display mode when opened.

• Auto sync PC time to device: Check to have the NVR sync the clock with the system time on the PC.

• Sync time becomes valid at: Select the time that the NVR will sync its clock with the PC’s system time.

• Week: Select days that the NVR will sync its clock with the PC’s system time.

• Auto reboot device: Check to enable the NVR to reboot when the time sync occurs.

3. Click Ok

to save changes. Close the CMS and restart it to update the configuration.

Changing the CMS Admin Password

You can change the admin password that is used to log into the CMS. The default password is admin.

NOTE: The CM Password under Config>Options.

S will automatically populate the admin password unless you enable Verify

Page 65

To change the CMS admin password:

Enter old password

Enter new password

Click Add

FLIR SyncroIP NVR Central Management Software

1. When logged in as the admin account, click Config(

2. Under Old P

3. Under New P

assword, enter the old password.

assword and Confirm Password, enter the new password.

)>Modify Password.

4. Click OK.

Adding User Accounts to the CMS

You can create multiple user accounts to the CMS with varying levels of access to the system. These user accounts are only used for access to the CMS software and are separate from the passwords on the individual NVR systems.

NOTE: To make sure users must enter their user name and password to access the CMS, you

t make sure Verify User is checked and Auto Login is unchecked in Config>Options. For

mus details, see “Configuring CMS Options” on page 53.

To add a user account to the CMS:

1. Click Config Manager>User

Click Add.

Manage.

3. Configure the following:

• User: En

ter the user name for the account.

• Password/Confirm: Enter the password for the account.

• Name/Sex/Information: (Optional) Enter descriptive details about the user account.

• Right: Check the permissions that will apply to the user account.

4. Click Save. Cl

ick OK to save changes.

Page 66

Multi-Monitor Support

Right-click and select output option to open channels on a secondary monitor

The CMS supports up to 4 monitors on a single system. The recommended system specifications is listed below. If your system does not meet the requirements below, you may experience slow system performance.

Minimum system recommendations to run the

• Intel Core i5 or i7 processor.

• 6 GB of RAM

• Geforce 9500GT video card, 1GB or greater.

CMS on multiple monitors:

Opening Cameras in Secondary Monitors

• To open a single channel on a secondary monitor: Open it in a window on the main screen, then right-click on the display area, and select Output current window to extension screen. Select the monitor you would like to send the channel to.

• To open multiple-channels on a secondary monitor: Open your desired channel view, then right click in the display area, and select Output all windows to extension screen. Select the monitor you would like to send them to.

Managing Secondary Monitors

Use Ext Monitor Config to configure settings for secondary monitors. You can select which monitors you would like to enable. Enabled monitors start up when you open the CMS software.

You can close secondary monitors by clicking on them close the CMS software and restart it to re-open windows on secondary monitors.

To manage secondary mon

1. Click Config

Manager>Ext Screen Manager.

itors:

and then pressing ESC. However, you must

Page 67

2. Click Search to detect secondary monitors or Identify to display the monitor number

Click to detect monitors

Click to show monitor number on screen

Check moni tors to have them open when the CMS opens

assigned to each secondary monitor.

3. Check monitors to open them when the CMS software opens or uncheck to disable.

4. Click OK to save changes. Restart the CMS software to open the new monitor configuration.

Page 68

Remote Viewing on Internet Explorer

Enter the system User Name and Password

REMOTE VIEWING ON INTERNET EXPLORER

You can also view your system remotely using Internet Explorer (version 8 or later required).

NOTE: Remote view ing is only comp atible with I nternet Expl and other browsers are not supported.

orer. Mozilla Firefox, Opera, Safari,

Prerequisites

• The HTTP Port (default: 80) and Client Port (default: 35000) must be port forwarded to your router.

• You must create a DDNS account, and have the DDNS settings configured in your NVR. For details, see “Appendix D: Setting Up DDNS Service” on page 98.

• The NVR must have internet access.

To view your system using Internet Explorer:

1. Open Internet Explorer. It is recommended to select Run as Administ Internet Explorer to ensure full functionality.

2. In the address bar, enter your system’s IP address or DDNS address followed by the HTTP Port (def

NOTE: You MUST include http:// in order to access your system.

3. An attention bar appears at the top or bottom of the scr plugins, click Install or Allow and follow the prompts to install the plugins.

4. Enter the system user name and password (by default admin / 00

5. Select LAN t to conserve bandwidth and for improved performance when connecting over the Internet.

6. Click Login to l

ault: 80). For example,

o connect using the main (high quality) stream. Select WAN to use the substream

og in.

http://192.168.1.1:80

http://tomsmith.myddns-flir.com:80

een to prompt you to install ActiveX

rator when opening

0000).

Page 69

7. Click and drag cameras to the display window to view them live.

IE Live Display Overview

NOTE: Some options are not available in WAN mode.

1. Cameras: Click and drag to the display area to view.

2. Live View Co

ntrols:

• Open All: Click to open

all cameras.

Page 70

Remote Viewing on Internet Explorer

Digital Zoom (Click-and-drag to select area)

Manual Record

Snapshot

Select image quality

Fluency/ Latency

Full-screen

Select display view

• Local Play: Open recorded or back up video files (.dav) saved on the local computer.

• Refresh: Click this button to refresh monitor channel name.

3. Camera Controls:

NOTE: Manual Recordings are saved to

C:\PictureDownload

. You must select Run as Administrator when you open Internet Explorer

C:\RecordDownload

. Snapshots are saved to

to use these functions.

w T

4. Live Vie

oolbar:

5. PTZ Controls

6. Color Settings: Use

the sliders to adjust the brightness, contrast, saturation, and hue for the

selected camera.

Using Search Mode in IE (Playback)

You can access recorded video from your NVR using the Internet Explorer client.

To access recorded video from your NVR:

Click Search.

Configure the following search options:

• Type: Sel

ect the type of recording to search for.

• Begin Time/End Time: Select the start and end for your search.

• Channel: Select the channel you would like to search or select All.

• Main Stream: Check to search for main stream recordings.

• Substream: Check to search for Substream recordings. Substream recordings are lower quality recordings that may be saved on the system to reduce the bandwidth required for remote playback.

3. Click Sear

Under Mu

ch.

ltiple-channel Playback, select the channels you would like to playback.

Page 71

5. Click a search result and then click Playback to open or Download to save the file to your

Configure search parameters

Select channels for playback

Click a file and then click Playback or Download

Select playback time

Play

Pause

Stop

Slow

Fast Forward

computer hard drive.

Playback Controls

Page 72

Mobile Connectivity

Device Manager

MOBILE CONNECTIVITY

The DNR200 Series is compatible with iPhone, iPad and Android devices.

iPhone

FLIR SyncroIP NVR is an iPhone app that allows you to remotely view your NVR.

System Requirements

• iOS 4.3 or later.

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded to your router.

• You must create a DDNS account, and have the DDNS settings configured in your NVR.

• The NVR must have internet access.

• You must have a DDNS address to log in remotely.

• An iTunes account.

NOTE: Y

ou will need to create an iTunes account before you can download the app. An iTunes

tore account requires a valid credit card number. The app is free of charge.

Connecting to your NVR on an iPhone

1. Download FLIR SyncroIP NVR for free from the App Store.

2. Tap on the FLIR SyncroIP NVR icon (

3. Tap

4. Tap Device Manager.

) to start the app.

Page 73

5. Tap Add>Manually Add.

Tap A d d

Enter a name for your NVR

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter the number of channels

tomsmith.myddns-flir.com

Tap + and select a camera

6. Configure the following:

• Name: Enter a name for your NVR of your choice.

• Address: Enter your DDNS address (e.g.

tomsmith.myddns-flir.com

• Port: Enter the Client Port (default: 35000).

• Username: Enter the NVR’s User Name (default: admin).

• Password: Enter the NVR’s Password (default: 000000).

• Channel: Enter the number of channels your NVR has.

7. Tap Save.

Tap

9. Tap Live Preview. 10

. Tap + on one

display area.

of the display areas and select the camera you would like to open in the selected

11. Repeat to view additional cameras.

Page 74

Mobile Connectivity

Double-tap to open a channel in full-screen

Connect to camera

Disconnect from camera

Connect to all previously added cameras

PTZ

Disconnect all

Access Favorites

Change Camera

Snapshot

Start/stop manual record

Open image settings

Return to Main Menu

Tap files to open

Delete all files

Return to Main Menu

FLIR SyncroIP NVR Interface

You can use FLIR SyncroIP NVR in portrait and landscape mode.

Viewing Videos with Local File

If you have saved videos using FLIR SyncroIP NVR, you may open them with Local File.

NOTE: You may open screenshots using the Photos app.

To access Local

• From the Main Menu, tap Local File.

File:

Page 75

Mobile Connectivity

Tap +

Select start time

Select end time

Select channel

Using Playback Mode on iPhone

You can access recorded video on your NVR using your iPhone.

NOTE: You must enable Extra Stream Recording to use playback mode on mobile devices. For

ails on enabling Extra Stream Recording, see “Recording” on page 24.

det

To use Playback Mode:

1. From the Main Menu, tap Playback.

NOTE: If Playback is not shown, tap Add

, check Playback, and return to the Main Menu.

2. Tap +.

3. Select the start and end times to playback.

4. Select a channel to playback.

Page 76

Mobile Connectivity

Double-tap to open in full-screen

Select previous video file

Select next video file

Play/pause

Next frame

Fast

Slow

Push notification

Set to ON

5. Use the on-screen controls to control playback.

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video from the camera that detected motion.

NOTE: Your cameras must have motion detection activated to receive push notifications. For details on enabling motion detection, see “Motion” on page 28.

To enable Push Notifications:

1. From the Main menu, tap Push Config.

NOTE: If Push Config is not

shown, tap Add, check Push Config, and then return to the Main

Menu.

2. For the NVR you would like to configure, set the slider to ON.

Page 77

Mobile Connectivity

Check channels to enble push notifications

Tap to view live video

Swipe right on the NVR you would like to delete and tap delete

3. Tap Motion Detect and then check each channel you would like to receive push notifications from.

4. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: You can see a list of notifications through the Ev

ent List menu. To show the Event List menu, tap Add and check Event List. Return to the Main Menu and select Event List. Tap on events to view live video from the camera.

Device Manager

You can use Device List to manage your NVR’s.

To access Device List:

• From the Main Menu, tap Devic

To edit an NVR:

1. Tap the NVR in Device Manager.

2. Edit the connection details as needed.

3. Tap Save.

delete an NVR:

1. Swipe right on the NVR you would like to delete.

e Manager.

2. Tap Delete. Tap OK to confirm.

Page 78

Mobile Connectivity

Tap A d d

iPad

FLIR SyncroIP NVR HD is an iPad app that allows you to remotely view your NVR.

System Requirements

• iOS 4.3 or later.

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your NVR’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your NVR.

• The NVR must have internet access.

• You must have a

NOTE: You will need to create an iTunes account before you can download the app. An iTunes

tore account requires a valid credit card number. The app is free of charge.

DDNS address to log in remotely.

Connecting to your NVR on an iPad

1. Install FLIR SyncroIP NVR HD for free from the App Store.

2. Tap on the FLIR Syncro

3. Tap

4. Tap Device Manager.

then .

IP NVR HD icon ( ) to start the app.

5. Tap Add.

Page 79

6. Configure the following:

Enter a name for your NVR

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter the number of channels

tomsmith.myddns-flir.com

Click + and then select a camera

• Name: Enter a name for your NVR of your choice.

Mobile Connectivity

• Address: Enter your DDNS address (e.g.

tomsmith.myddns-flir.com

• Port: Enter the Client Port (default: 35000).

• Username: Enter the NVR’s User Name (default: admin).

• Password: Enter the NVR’s Password (default: 000000).

• Channel amount: Enter the number of channels your NVR has.

7. Tap Save.

Tap

9. In landscape mode:

tap a channel and then select the camera you would like to view on the

left. 

OR  In portrait mode: tap + on one of the

display areas and select the camera you would like to

open.

Page 80

Mobile Connectivity

Double-tap to open in full screen

Disconnect all

Add current view to favorites

Snapshot

Change display view

Slide to select favorites

Select different camera

Open menus

Tap to delete

FLIR SyncroIP NVR HD Interface

You can use FLIR SyncroIP NVR HD in landscape or portrait mode.

Device Manager

Device Manager allows you to manage your NVR’s.

To access Device Manager:

1. From live view, tap

2. Tap Device Manager.

delete an NVR:

1. Tap the NVR to select it.

2. Tap

To modify an NVR:

1. Tap an NVR to select.

2. Tap the NVR again to open the edit screen.

3. Update the connection details as needed and then t

then .

. Tap Yes to confirm.

p Save.

Page 81

Mobile Connectivity

Select start time

Select end time

Select camera

Pause/play

Previous file

Next file

Using Playback Mode on iPad

You can access recorded video on your NVR using your iPad.

NOTE: You must enable Substream Recording to use playback mode on mobile devices. For

ails on enabling Substream Recording, see “Recording” on page 24.

det

To use Playback Mode:

1. From Live View tap

2. In Portrait Mode: Ta

then .

p +, select the start time and end time for your search, and select the

camera you would like to playback.

OR In Landscape Mode: Select th

camera you would like to playback.

3. Use the playback controls.

e start time and end time for your search, and select the

NOTE: Playback controls are only shown in portrait mode.

Page 82

Mobile Connectivity

Push notification

Set to ON

Check each channel you would like to receive push notifications from

Enabling Push Notifications

NOTE: Your cameras must have motion detection activated to receive push notifications. For details on enabling motion detection, see “Motion” on page 28.

To enable Push Notifications:

1. From live view, tap

then .

2. Tap Alarm Push.

3. Set the slider to ON ne

o the NVR you would like to configure.

xt t

4. Tap Motion Detect then check each channel you would like to receive push notifications from.

Page 83

Mobile Connectivity

Tap on an event to view live video from the camera

5. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: You can see a list of notifications through the Ev

menu, from live view, tap

then .

ent List menu. To show the Event List

Android Phones

FLIR SyncroIP NVR allows you to remotely view your NVR on Android smartphones.

A separate app is available to remotely view your NVR on Android tablets, the larger screen size. For details, see “Android Tablets” on page 79.

to make better use of

Compatible Devices

• Android OS (2.2 and above).

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your NVR’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your NVR.

• The NVR must have internet access.

• You must have a DDNS address to log in remotely.

Connecting to your NVR on an Android Phone

1. Download FLIR SyncroIP NVR for free from the Google Play Store.

2. Tap on the FLIR SyncroIP NVR icon (

3. Tap

) to start the app.

Page 84

Mobile Connectivity

Device Manager

Tap A d d

Enter a name for your NVR

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter the number of channels

tomsmith.myddns-flir.com

4. Tap Device Manager.

5. Tap Add>Manually Add.

6. Configure the following:

• Name: Enter a name for your NVR of your choice.

• Address: Enter your DDNS address (e.g.

tomsmith.myddns-flir.com

• Port: Enter the Client Port (default: 35000).

• Username: Enter the NVR’s User Name (default: admin).

• Password: Enter the NVR’s Password (default: 000000).

• Channel: Enter the number of channels your NVR has.

7. Tap Save.

Tap

9. Tap Live Preview.

Page 85

Mobile Connectivity

Tap + and select a camera

Double-tap to open a channel in full-screen

Connect to camera

Disconnect from camera

Connect to all previously added cameras

PTZ

Disconnect all

Access Favorites

Change Camera

Snapshot

Start/stop manual record

Open image settings

Return to Main Menu

10. Tap + on one of the display areas and select the camera you would like to open in the selected display area.

11. Repeat to view additional cameras.

FLIR SyncroIP NVR Interface

You can use FLIR SyncroIP NVR in portrait and landscape mode.

Page 86

Mobile Connectivity

Tap files to open

Open snapshots

Open videos

Delete all files

Return to Main Menu

Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using FLIR SyncroIP NVR, you may open them with Local Files.

To access Local Files:

• From the Main Menu, tap Local Fil

es.

Using Playback Mode on Android Phones

You can access recorded video on your NVR using your Android phone.

NOTE: Y details on enabling Extra Stream Recording, see “Recording” on page 24.

ou must enable Extra Stream Recording to use playback mode on mobile devices. For

To use Playback Mode:

1. From the Main Menu, tap Playback.

2. If Playback is not shown, tap Add, check Playback, and r

eturn to the Main Menu.

Page 87

3. Tap + and select a channel to playback.

Tap + a nd sele ct a channel to playback

Double-tap to open in full-screen

Select previous video file

Select next video file

Play/pause

Next frame

Fast

Slow

Mobile Connectivity

4. Select the date then the start and end times to playback.

5. Use the on-screen controls to control playback.

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open

Page 88

Mobile Connectivity

Push notification

NOTE: Appearance of notifications may differ

depending on the model of your device

Select the NVR

Check channels to enble push notifications

live video from the camera that detected motion.

NOTE: Your cameras must have motion detection activated to receive push notifications. For details on enabling motion detection, see “Motion” on page 28.

To enable Push Notifications:

1. From the Main menu, tap Push Config.

NOTE: If Push Config is not

shown, tap Add, check Push Config, and then return to the Main

Menu.

2. Tap the NVR you would like to configure.

3. Tap Motion Detect and then check each channel you would like to receive push notifications from.

Page 89

Mobile Connectivity

Tap to view live video

Tap Delete

4. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: You can see a list of notifications through the Ev menu, tap Add and check Event List. Return to the Main Menu and select Event List. Tap on events to view live video from the camera.

ent List menu. To show the Event List

Device Manager

You can use Device List to manage your NVR’s.

To access Device List:

• From the Main Menu, tap De

To edit an NVR:

1. Tap the NVR in Device Manager.

2. Edit the connection details as needed.

3. Tap Save.

delete an NVR:

1. Swipe the NVR you would like to delete to the right.

2. Tap Delete. T

ap OK to confirm.

e Manager.

vic

Android Tablets

FLIR SyncroIP NVR HD is an app that allows you to remotely view your NVR on an Android tablet.

System Requirements

• Android 3.3 or later.

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your NVR’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your NVR.

• The NVR must have internet access.

• You must have a

DDNS address to log in remotely.

Page 90

Mobile Connectivity

Tap A d d

Enter a name for your NVR

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter the number of channels

tomsmith.myddns-flir.com

Connecting to your NVR on an Android Tablet

1. Install FLIR SyncroIP NVR HD for free from the Google Play Store.

2. Tap on the FLIR Syncro

3. Tap

then .

4. Tap Device Manager.

5. Tap Add.

6. Configure the following:

IP NVR HD icon ( ) to start the app.

• Name: Enter a name for your NVR of your choice.

• Address: Enter your DDNS address (e.g.

• Port: Enter the Client Port (default: 35000).

• Username: Enter the NVR’s User Name (default: admin).

• Password: Enter the NVR’s Password (default: 000000).

• Channel amount: Enter the number of channels your NVR has.

7. Tap Sav

Tap

tomsmith.myddns-flir.com

Page 91

Mobile Connectivity

Click + and then select a camera

Double-tap to open in full screen

Disconnect selected channel

Add current view to favorites

Snapshot

Change display view

Slide to select favorites

Select different camera

Open configuration menu

9. In landscape mode, tap a channel and then select the camera you would like to view on the left. In portrait mode, tap + on one of the display areas and select the camera you would like to open.

FLIR SyncroIP NVR HD Interface

You can use FLIR SyncroIP NVR HD in landscape or portrait mode.

Page 92

Mobile Connectivity

Select start time

Select end time

Select camera

Pause/play

Previous file

Next file

Using Playback Mode on Android Tablets

You can access recorded video on your NVR using your Android tablet.

NOTE: You must enable Substream Recording to use playback mode on mobile devices. For

ails on enabling Substream Recording, see “Recording” on page 24.

det

To use Playback Mode:

1. From Live View tap

2. In Portrait Mode: Ta

then .

p +, select the start time and end time for your search, and select the

camera you would like to playback.

OR In Landscape Mode: Select th

camera you would like to playback.

3. Use the playback controls.

e start time and end time for your search, and select the

NOTE: Playback controls are only shown in portrait mode.

Page 93

Mobile Connectivity

Push notification

NOTE: Appearance of notifications may differ

depending on the model of your device

Select the NVR you would like to configure

Enabling Push Notifications

NOTE: Your cameras must have motion detection activated to receive push notifications. For details on enabling motion detection, see “Motion” on page 28.

To enable Push Notifications:

1. From live view, tap

then .

2. Tap Alarm Push.

3. Select the NVR you would like to configure.

Page 94

Mobile Connectivity

Check each channel you would like to receive push no tifications from

Tap on an event to view live video from the camera

4. Tap MotionDetect then check each channel you would like to receive push notifications from.

5. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: Y

menu, from live view, tap

ou can see a list of notifications through the Ev

then .

Device Manager

Device Manager allows you to manage your NVR’s.

ent List menu. To show the Event List

To access Device Manager:

1. From live view, tap

then .

2. Tap Device Manager.

delete an NVR:

1. Tap the NVR to select it.

Page 95

2. Tap . Tap OK to confirm.

Tap to delete

To modify an NVR:

1. Tap an NVR to select.

2. Tap the NVR again to open the edit screen.

3. Update the connection details as needed and then ta

Mobile Connectivity

p Save.

Page 96

Appendix A: System Specifications

APPENDIX A: SYSTEM SPECIFICATIONS

System

Main Processor Dual-core embedded processor Operating System Embedded LINUX Pentaplex Operation Simultaneous View, Record, Playback, Backup, and Remote Monitoring

Inputs/Outputs

IP Camera Input 4 channel / 8 channel Power over Ethernet

(PoE) Audio 1 channel input (RCA), 1 channel output (RCA) PTZ RS-485, supports Pelco-D and Pelco-P USB 3 ports Alarm Input 3 Channel Relay Out 3 Channel

4 integrated PoE ports

Display

Interface 1 HDMI, 1 VGA Resolution 1920×1080, 1280×1024, 1280×720, 1024×768 Display Split 1/4, 1/4/8 OSD Camera Title, Time, Camera Lock, Motion Detection, Recording Status

Recording

Compression H.264 Resolution 1080P (1920×1080) / 720P (1280×720) Record Rate 240fps@720P, 120fps@1080P Bit Rate 32Mbps Record Mode High Quality Stream/Sub-Stream Recording: Manual, Schedule, Motion Detection,

Alarm

Record Interval 1~120 min (default: 60 min), Pre-record: 1~30 sec, Post-record: 10~300 sec

Page 97

Appendix A: System Specifications

Video Detection and Alarm

Trigger Events Recording, PTZ, Tour, Alarm, Video Push, Email, FTP, Buzzer & Screen tips Video Detection Motion Detection

Playback and Backup

Sync Playback 1/4, 1/4/9 Playback Function 4 Channel / 8 Channel Backup Mode USB Device / Network Configuration Backup To USB Device

Network

Ethernet RJ-45 port (10M/100M/1000M) Network Function HTTP, TCP/IP, IPv4/IPv6, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, IP Filter,

PPPOE, DDNS, FTP, Alarm Server, IP Search

Max. User Access 20 simultaneous users Smart Phone iPhone, iPad, Android IP Cameras Supported FLIR, Digimerge, Panasonic, Sony, Dynacolor, Samsung, AXIS, Arecont

Storage

SATA Ports 2 internal SATA ports (2HDD) + external eSATA (4HDD) Maximum Storage

Capacity

6TB (2 x 3TB) internal + 12TB (4 x 3TB) external using eSATA

Dimensions

Weight 2.3kg / 5.1lbs Package Dimensions 100mm x 220mm x 146mm / 3.9" x 8.7" x 5.7" (W x H x D)

Power

Power Supply 1x 12V DC 5A (for NVR); 1x 48V DC 1A (for PoE)

As our products are subject to continuous improvement, Digimerge Technologies Inc., a FLIR company, and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE

Page 98

Appendix B: Setting up Remote Viewing

ROUTER

(Not Included)

INTERNET

(Not Included)

NVR*

APPENDIX B: SETTING UP REMOTE VIEWING

Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions.

What Do I Need?

• NVR System.

• A PC with the installed CMS software.

NOTE: F

• A router (not provided with the system) and High Speed Cable (for remote viewing outside your network).

or Mac users, please visit ww

w.digimerge.com for instructions.

or DSL Internet Connectivity

Network Setup / Remote Access Overview

To setup remote viewing:

1. With the system powered off, connect the system to the router using an Ethernet cable.

2. Power the system on.

3. Press the Enter butt

4. Enable Port Forwarding on your router for the Client (default: 3500 (default: 80). To set up port forwarding, use the included software (see “Appendix C: Auto Port Forwarding Wizard” on page 91) or refer to your router manufacturer’s instructions.

5. Setup an account at http://ddns.myd DDNS Service” on page 98.

on on the remote control to find your system's IP address.

0) and HTTP Ports

Auto Port Forwarding Wizard

dns-flir.com. For details, see “Appendix D: Setting Up

Page 99

Appendix B: Setting up Remote Viewing

IP address

MAC address

Client Port HTTP Port

How Do I Find My IP and MAC addresses?

The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location.

To find your IP and MAC address:

• Press Enter on the r

• Left-click to open the Navigation Bar. Login if prompted. Click to open the System Info

screen.

emote control.

Finding Your External IP Address

If you wish to find your external IP address, you can use a third-party website such as 

http://whatismyip.org

Your external IP address can also be found within your router settings. Refer to your router’s user guide for

further details.

How Do I Enable Port Forwarding?

You need to enable port forwarding on your router to allow for external communications with your system for the following ports:

• 80 (HT

• 35000 (Client Port)

Computers, NVRs, and other devices inside your network can other within the internal network. Computers and systems outside your network cannot directly communicate with these devices. When a system on the internal network needs to send or receive information from a system outside the network (i.e. from the Internet), the information is sent to the router.

TP Port)

only communicate directly with each

Page 100

Appendix B: Setting up Remote Viewing

Internal IP

192.168.0.2

NVR

Internal IP

192.168.0.3

Router

Internal IP

192.168.0.1

Router

External IP

216.13.154.34

Internal NetworkInternet

NETWORK EXAMPLE

When a computer on the Internet needs to send data to your internal network, it sends this data to the external IP address of the Router. The Router then needs to decide where this data is to be sent to. This is where setting up Port Forwarding becomes important.

Port Forwarding tells the router which device on the inte

rnal network to send the data to. When you set up port forwarding on your Router, it takes the data from the external IP address:port number and sends that data to an internal IP address:port number (i.e. Router External IP

216.13.154.34 to NVR Internal IP 192.168.0.3:80).

Please see resources available at http://www

.digimerge.com/ for more assistance with port

forwarding.

FLIR DNR200V Series Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual