FLIR DNR100 SERIES Instruction Manual
Instruction Manual
DNR100 SERIES
Instruction Manual
DNR100 SERIES
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Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
DNR100 Series
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flirsecurity.com/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RICKOF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ..... ......... ......... ......... ......... ......... ......... ......... ......1
1.1 General Precautions ....... .................. .................. .................. ....... 1
1.2 Installation..... ......... ......... ......... ......... ......... ......... ......... ......... ....1
1.3 Service .. ................ .. ................ .. ................ .. ....... .................. ....3
1.4 Use.... .................. .................. .................. ....... .................. ....... 3
2 DNR100 Series Features.......... .................. ......... ......... ......... ......... ....... 4
3 DNR100 Series Getting Started ....... .................. .................. .................. 5
4 DNR100 Series Basic Setup ......... ......... ......... ......... ......... ......... ......... ... 6
5 DNR100 Series Front Panel ... ......... ......... ......... ......... ......... ......... ......... .8
6 DNR100 Series Rear Panel...... ......... ......... ......... ......... ......... ......... ........9
7 Mouse Control ...... .. ................ .. ................ .. ................ .. ....... ......... .. .. 10
8 Using the System ...... ......... ......... ......... ......... ......... ......... ......... ......... 11
8.1 On-Screen Display .............. .. .................. .................. ....... ......... 11
8.2 Using the Quick Menu.. .. ....... ......... ......... ......... ......... ......... ........ 11
8.3 Adjusting Camera Image Settings.. .. ................ .. ....... .................. .. 12
8.4 Using the Navigation Bar ..... .................. .. ....... ......... ......... ......... . 14
8.5 Using the Camera Toolbar .............. .. ....... ......... ......... ......... ........ 14
8.5.1 Using Quick Playback ........ ......... ......... ......... ......... ......... 15
8.5.2 Using Digital Zoom in Live Display ....... .................. ....... ..... 15
8.5.3 Using Real-time Backup ........ ......... ....... .. ................ .. ...... 15
8.6 Using the Virtual Keyboard...... .................. .................. ................ 16
8.7 Adjusting Camera Zoom & Focus .... .................. .................. ......... 16
9 Setting The Time ................. .. ................ .. ................ .. ....... ......... .. ...... 18
10 Recording.. .. ................ .. ....... ......... .. ....... ......... ......... ......... ......... ...... 19
11 Search (Playback) ... ......... ......... ......... ......... ......... ......... ......... ......... .. 20
11.1 Playing Back Video from the Hard Drive...... ......... ....... .. ................ . 20
11.2 Playback Controls ..... ......... ......... ......... ......... ......... ......... ......... . 21
12 Backup......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ... 22
12.1 Formatting the USB Device.... ......... ......... ......... ......... ......... ........ 22
12.2 Backing up Video........ .. ................ .. ................ .. ....... ......... ........ 22
12.3 Using Video Clip Backup ... ......... ......... ......... ......... ......... ......... ... 24
12.4 Viewing Backup Files.... ......... ......... ......... ......... ......... ......... ....... 24
13 Using the Main Menu ..... ......... .................. .................. .................. ..... 28
13.1 Info ................ .. ....... ......... ......... .................. .................. ......... 29
13.1.1 HDD Info ....... ......... ......... ......... ......... ......... ......... ......... 29
13.1.2 BPS .......... .................. .................. .................. ............ 29
13.1.3 Log ... ......... ......... ......... ......... ......... ......... ......... ......... .. 29
13.1.4 Version (Updating Firmware)..... ......... ......... ......... ......... .... 30
13.1.5 Online Users ..... ......... ......... ......... ......... ......... ......... ...... 31
13.1.6 Remote Device Info .... ......... ......... .................. ................ 31
13.2 Setting........... .................. .................. .. ................ .. ....... ......... . 32
13.2.1 General.......... ......... ......... ......... ......... ......... ......... ........ 32
13.2.2 Recording. ......... ......... ......... ......... ......... ......... ......... ..... 33
13.2.3 Schedule...... ......... ......... ......... ......... ......... ......... ......... . 34
13.2.4 Configuring Pre-Recording ............. .................. ................ 34
13.2.5 Network ... ......... ......... ......... ......... ......... ......... ......... ..... 35
13.2.6 Configuring DHCP or Fixed IP Address .... ......... ......... ......... 35
13.2.7 Configuring System Ports........ .................. ....... ................ 35
13.2.8 Configuring NTP ............ .................. .................. ............ 36
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13.2.9 Configuring DDNS ....... ......... ......... ......... ......... ......... ...... 36
13.2.10 Connecting to your system ......... ......... ....... .. ................ .. .. 37
13.2.11 Configuring Email Alerts .. .................. .................. ............ 37
13.2.12 Configuring Switch Settings . ......... ......... ......... ......... ......... 39
13.2.13 Motion .... ......... ......... ......... ......... ......... ......... ....... .. ...... 39
13.2.14 Configuring Motion Detection Events...... ......... ......... ......... . 39
13.2.15 Display ....... ....... .. ................ .. ................ .. ................ .. .. 41
13.2.16 Default............... .. ....... ......... ......... ......... ......... ......... .... 42
13.3 Device Search......... ......... ......... ......... ......... ......... .................. .. 43
13.3.1 Adding Cameras from the LAN ......... ......... ......... ......... ...... 43
13.3.2 Manual Add .......... ......... ......... ......... ......... .................. .. 44
13.3.3 Editing Cameras ............. .. ....... ......... ......... .................. .. 45
13.3.4 Deleting Cameras ... ......... ......... ......... ......... ......... ......... . 45
13.4 Advanced.......... ......... ....... .. .................. .................. ................ 45
13.4.1 HDD Management ....... ......... ......... ......... ......... ......... ..... 45
13.4.2 Formatting Hard Drives.... ......... ......... ......... ......... ......... ... 46
13.4.3 Selecting Hard Drive Types ............. .. ................ .. ............. 46
13.4.4 Configuring Hard Drive Group Settings ........ ......... ......... ..... 46
13.4.5 Warning ..... ......... ......... .................. .................. ............ 47
13.4.6 Record. ......... ......... ......... ......... ......... ......... ......... ......... 48
13.4.7 Account ...... ......... ......... ......... ......... ......... ......... ......... .. 49
13.4.8 Adding Accounts ......... ....... .. ................ .. ................ .. ...... 49
13.4.9 Modifying Accounts ........ ......... ......... ......... ......... ......... ... 50
13.4.10 Deleting Accounts ......... ......... ....... .. ................ .. ............. 50
13.4.11 Adding Groups .................. ......... ......... ......... ......... ........ 51
13.4.12 Deleting Groups............. .................. .................. .. ....... ... 51
13.4.13 Modifying Groups........... .................. .................. ....... ..... 51
13.4.14 Auto Maintain ...... ......... ......... ......... ......... ......... ......... .... 52
13.4.15 Config Backup......... .. ....... ........... ....... .................. ......... 52
13.5 IPC Upgrade.... ......... ......... ......... ......... ......... ......... ......... ......... 53
13.6 Shutdown.... ......... ......... ......... ......... ......... ......... ......... ......... .... 54
14 Connecting to Your System Over the Internet on PC or Mac ..... ......... ...... 55
14.1 System Requirements............ .................. ......... ......... ......... ....... 55
14.2 Accessing your System within a Local Network (LAN)........ ......... ...... 55
14.2.1 Step 1 of 3: Connect your System to Your Router ..... ......... .... 56
14.2.2 Step 2 of 3: Obtain the System’s Local IP Address . ................ 56
14.2.3 Step 3 of 3: Connect to the System’s Local IPAddress ....... .... 56
14.3 DDNS Setup—Access your System Remotely over the
Internet...... ......... ......... ......... ......... .................. .................. ..... 58
14.3.1 Step 1 of 4: Port Forwarding .. ......... ......... ......... ......... ....... 59
14.3.2 Step 2 of 4: Create a DDNS Account . .. ....... ......... ......... ...... 59
14.3.3 Step 3 of 4: Enable DDNS on the System .......... ......... ......... 60
14.3.4 Step 4 of 4: Connect to the System’s DDNS Address ........ ..... 62
15 Using FLIR Cloud™ Client for PC or Mac .. ......... ......... ......... ......... ........ 65
15.1 Home Page ..... ......... ......... ......... ......... ......... ......... ......... ......... 65
15.2 Live View ..... ......... ......... ......... ......... ......... ......... ......... ......... ... 65
15.2.1 Live View Controls.. ......... ......... ......... ......... ......... ......... .. 66
15.2.2 Opening Live View in Multiple Monitors ..... .. ................ .. ...... 67
15.3 Controlling PTZ Cameras .... .................. .. ................ .. ....... ......... . 68
15.3.1 PTZ Presets... ......... ......... .................. ......... ......... ......... 69
15.3.2 PTZ Tours.. ......... ......... ......... ......... ......... ......... ......... .... 70
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15.3.3 PTZ Pattern ......... ......... ......... ......... ......... ......... ......... ... 71
15.3.4 PTZ Scan ....... ......... ......... ......... ......... ......... ......... ........ 72
15.3.5 PTZ Pan............. .. ....... ......... ......... ......... ......... ......... .... 72
15.4 Playback. .................. .................. ......... ......... ....... .. ................ . 72
15.5 Playback Controls ..... ......... ......... ......... ......... ......... ......... ......... . 74
15.6 Downloading Video to your Computer Hard Drive... ......... ......... ....... . 75
15.7 Alarm ........ .................. .................. .................. .................. ..... 76
15.8 Log.... ......... ......... ......... ......... ......... ......... ......... ......... ............ 77
15.9 E-map ........ .. ................ .. ................ .. ................ .. ................ .. .. 78
15.10 Devices .. ......... ......... ......... ......... ......... ......... ......... ......... ........ 80
15.11 Device Config ....... ......... ......... ......... ......... ......... ......... ......... .... 81
15.12 Alarm CFG .. .. ................ .. ................ .. ................ .. ....... ......... .... 81
15.13 Tour & Task ... ......... ......... ......... ......... ......... ......... .................. .. 84
15.14 Account ..... ......... ......... ......... ......... ......... ......... .................. ..... 85
15.14.1 Managing User Accounts............ .. ................ .. ................ . 85
15.14.2 Managing Roles...... .................. .. ................ .. ................ . 87
15.15 General ..... .................. .................. .................. .................. ..... 88
15.15.1 Basic.. ......... ......... ......... ......... ......... ......... ......... ......... . 88
15.15.2 File ..... ....... .. ................ .. ................ .. .................. ......... 88
15.15.3 Alarm Prompt .. ....... .................. .. ................ .. ................ . 89
15.15.4 Version ................. .................. .................. ....... .. ......... . 90
16 Connecting to your System Using Smartphone or Tablet Apps........ .. ...... 91
16.1 iPhone......... ......... .................. .................. .................. ............ 91
16.1.1 Prerequisites....... ......... ......... ......... ......... ....... .. ............. 91
16.1.2 Connecting to your System on iPhone.......... .................. ..... 91
16.1.3 Live View Interface ...... ......... ......... ......... ......... ......... ...... 92
16.1.4 Controlling PTZ Cameras....... ......... ......... ......... ......... ...... 93
16.1.5 Viewing Snapshots and Videos with Local Files ...... ......... ..... 94
16.1.6 Using Playback Mode on iPhone ............ .................. ......... 94
16.1.7 Enabling Push Notifications .......... ......... ......... ......... ......... 96
16.1.8 Using the Event List ............ .. ................ .. ....... ......... ........ 97
16.1.9 Using Favorites.... ......... ......... ......... ......... ......... ......... .... 98
16.1.10 Using the E-Map ......... ......... ......... ......... ......... ......... ...... 99
16.1.11 Device Manager......... ......... ......... ......... ......... .............. 101
16.2 iPad ......... ......... ......... ......... ......... ......... ......... ......... ......... .... 102
16.2.1 Prerequisites....... ......... ......... ......... ......... ....... .. ........... 102
16.2.2 Connecting to your system on an iPad ................ .............. 102
16.2.3 Live View Interface ...... ......... ......... ......... ......... ......... .... 103
16.2.4 Controlling PTZ Cameras....... ......... ......... ......... ......... .... 104
16.2.5 Using Playback Mode on iPad. ................ .. ................ .. .... 105
16.2.6 Using Local File to View Manual Recordings ............... ....... 107
16.2.7 Enabling Push Notifications .......... ......... ......... ......... ....... 108
16.2.8 Using the Event List ............ .. ................ .. ....... ......... ...... 110
16.2.9 Using Favorites.... ......... ......... ......... ......... ......... ......... .. 111
16.2.10 Using the E-Map ......... ......... ......... ......... ......... ......... .... 112
16.2.11 Using the Device Manager ................. .................. ....... ... 114
16.3 Android ... ......... ......... ......... ......... ......... ......... ......... ......... ..... 115
16.3.1 Prerequisites....... ......... ......... ......... ......... ....... .. ........... 115
16.3.2 Connecting to your System on Android ..... .. ................ .. .... 115
16.3.3 Live View Interface ...... ......... ......... ......... ......... ......... .... 116
16.3.4 Controlling PTZ Cameras....... ......... ......... ......... ......... .... 117
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16.3.5 Viewing Snapshots and Videos with Local Files ...... ......... ... 118
16.3.6 Using Playback Mode on Android ............ .. ....... ......... ...... 118
16.3.7 Enabling Push Notifications .......... ......... ......... ......... ....... 120
16.3.8 Using the Event List ............ .. ................ .. ....... ......... ...... 121
16.3.9 Using Favorites.... ......... ......... ......... ......... ......... ......... .. 121
16.3.10 Using the E-Map ......... ......... ......... ......... ......... ......... .... 123
16.3.11 Device Manager......... ......... ......... ......... ......... .............. 124
17 Remote Viewing On Internet Explorer ... .. ................ .. ....... .................. 126
17.1 Prerequisites .......... .. ....... ......... ......... ......... ......... .................. 126
17.1.1 IE Live Display Overview..... ......... ......... ......... ......... ....... 127
18 Setting up Remote Viewing... ....... .................. .. ................ .. ............... 129
18.1 What Do I Need? . ......... ......... ......... ......... ......... ......... ......... .... 129
18.2 Network Setup / Remote Access Overview ..... ......... ......... ......... ... 129
18.3 Finding your IP Address and MAC Address .................. ......... ........ 130
18.3.1 Finding Your External IP Address ......... .................. .. ........ 130
18.3.2 Enabling Port Forwarding........ ....... .................. .............. 130
19 Auto Port Forwarding Wizard ... ....... .................. .................. .............. 132
19.1 Installation..... ......... ......... ......... ......... ......... ......... ......... ......... 132
19.2 Configuration ........ ......... ......... ......... ......... ......... ......... ......... .. 134
19.2.1 Obtaining Your Router Model Number and Version ........... ... 134
19.2.2 Initial Startup: Select Language ........... .................. .. ........ 134
19.2.3 Step 1: Populate the Router Database ...... ......... ......... ...... 135
19.2.4 Step 2: Enter your Router Settings .... ......... ......... ......... .... 136
19.2.5 Step 3: Update the Router Settings .. .................. .............. 137
19.2.6 Step 4: Test your Connection . ......... ......... ......... ......... ..... 137
19.2.7 Configuring Multiple Routers.. ......... ......... ......... ......... ..... 137
20 Setting Up DDNS Service............. ......... ......... .. ....... ......... ......... ........ 139
20.1 Registering for FLIR DDNS Service ... ......... ......... ......... ......... ..... 139
20.2 How Do I Enable DDNS On My System?...... .................. ....... ....... 140
20.3 Connecting to your system using DDNS... ......... ......... ......... ......... 141
20.3.1 CMS Software or Mobile Apps ...... ......... ......... ......... ....... 141
20.3.2 Internet Explorer ...... ......... ......... ......... ......... ......... ....... 142
21 Remote Firmware Upgrade ..... ......... ......... ......... ......... ......... ......... .... 143
21.1 Installing a Firmware Upgrade Over the LAN ......... ......... ......... ...... 143
21.2 Installing a Firmware Upgrade Over the Internet............ ....... .. ........ 144
22 DNR100 Series Hard Drive Installation .. ....... .. ................ .. ................ .. 146
22.1 Installing a Hard Drive... ......... ......... ......... ......... ......... ......... ..... 146
22.2 Removing the Hard Drive........ ......... ......... ......... ......... ......... ..... 148
22.3 Formatting Hard Drives ....... .................. .. ....... ......... ......... ........ 150
23 Connecting a PTZ Camera . ......... ......... ......... ......... ....... .. ......... ....... .. 151
23.1 Controlling a PTZ Camera (Local NVR) .. ......... ......... ......... ......... . 151
23.2 Advanced PTZ Controls .............. .. ....... ......... ......... .................. 152
23.2.1 Presets ....... ......... ......... ......... ......... ....... .. ................ .. 152
23.2.2 Tours............. .. ................ .. ................ .. ................ .. .... 153
23.2.3 Pattern ......... ......... ......... ......... ......... ......... ......... ........ 154
23.2.4 Auto Scan ....... ......... ......... ......... ......... ......... ......... ..... 154
24 DNR100 Series Troubleshooting.. ......... ......... ......... ......... ......... ....... .. 156
24.1 Remote Connectivity Troubleshooting . ......... ......... ......... ......... .... 157
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25 DNR100 Series System Specifications ........ ......... ......... ......... ......... ... 158
25.1 System ......... ......... ......... ......... ......... ......... ......... ......... ......... 158
25.2 Inputs/Outputs .............. .................. .................. .................. ... 158
25.3 Display .......... .................. .................. .. ................ .. ....... ........ 158
25.4 Recording .... ......... ......... ......... ......... ......... ......... ......... ......... . 158
25.5 Video Detection and Alarm ....... ......... ......... ......... ......... ......... ... 158
25.6 Playback and Backup ..... ......... ......... ......... ......... ......... ......... ... 158
25.7 Network............. ......... ......... ....... .. ................ .. ................ .. .... 158
25.8 Storage ....... ......... ......... ......... ......... ......... ......... ......... ......... . 159
25.9 Dimensions ......... ......... .................. .................. .................. ... 159
25.10 Power.......... ......... ......... ......... ......... ......... ......... ......... ......... . 159
26 Notices............. .................. .................. ....... .. ......... ....... .. ............... 160
26.1 FCC Class A Notice . ......... ......... ......... ......... ......... ......... ......... 160
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Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However,
safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read
them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product to
an uninterruptible power supply (UPS), which has an internal battery that will keep the
product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions - All the safety and operating instructions should be
read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating
instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type
plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
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Important Safeguards
5. Power Sources - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
location, consult your video dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets or extension cords as this can result in the
risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service
technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at plugs, convenience receptacles, and the point where they exit
from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a
surge protector. Doing so will protect the product from damage caused by power
surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will
keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reli-
able operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided and the
product manufacturer’s instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.
12. Water and Moisture - Do not use this product near water — for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool
and the like.
13. Heat - The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories - Do not place this product on an unstable cart, stand, tripod, or table.
The product may fall, causing serious damage to the product. Use this product only
with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold
with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables – Check the rating of your extension cable(s) to verify
compliance with your local authority regulations prior to installation.
16. Mounting - The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.
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Important Safeguards
17. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if
they can be installed outdoors. When installing cameras outdoors, installation in a
sheltered area is required.
1.3 Service
1. Servicing - Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
2. Conditions Requiring Service - Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into the product.
• If the product has been exposed to rain or water.
• If the product has been dropped or the cabinet has been damaged
• If the product does not operate normally by following the operating instructions. Ad-
just only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire,
electric shock, or other hazards.
4. Safety Check - Upon completion of any service or repairs to this product, ask the
service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.
1.4 Use
1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is installed on a cart, product and
cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning - For added protection of this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due
to lightning and power line surges.
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DNR100 Series Features
• Easy Connection and setup with 4 integrated Power over Ethernet (PoE) ports and au-
to-discovery of IP Cameras.
• Full HD 1080P recording provides the most detailed picture and reliable identification
with selectable area digital zoom.
• Miniature form factor NVR (10.5” x 8” x 1.8”).
• Record 4 cameras in Real-Time (30 fps per channel) at 1080p Full HD quality.
• Dual streaming (H.264) and dual core processing.
• ONVIF 2.1 conformance.
• 64 Channel CMS by FLIR included.
• Fully PC/Mac compatible.
• Mobile apps: iPhone, iPad, Android.
• Advanced mobile app features: remote playback, push notifications for motion/alarm,
E-map, manual record/snapshot to device.
• HDMI & VGA simultaneous video output.
• Free DDNS service by FLIR with secure and redundant servers.
• Supports 1x SATA HDD up to 3TB.
• 2 x USB 2.0 ports.
NOTE
Please visit www.flirsecurity.com/pro for information, firmware, and compatibility updates for mobile
viewing.
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DNR100 Series Getting Started
The system comes with the following components:
Network Video Recorder
Ethernet cable
Hard drive size, number of channels, and camera configuration may vary by model. Please
refer to your package for specific content details. Check your package to confirm that you
have received the complete system, including all components shown above.
Power adapter x 2
(1 x for PoE switch, 1 x for NVR)
Quick start guides & software
CD
Mouse
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DNR100 Series Basic Setup
1. Connect the Cameras
• Connect IP cameras to PoE (Power over Ethernet) Ports.
OR
• Connect IP cameras to the same LAN as the NVR. For details on connecting IP
cameras over the LAN, see 13.3 Device Search, page 43.
2. Connect a Monitor
• Connect an HDMI cable (not included) from the HDMI port on the rear panel to an
HDTV or HDMI monitor.
OR
• Connect a VGA cable (not included) from the VGA port to the VGA port on your
monitor.
3. Connect the Mouse
• Connect the mouse (included) to the USB mouse port on the front or rear panel.
4. Connect the Ethernet Cable
• Connect an Ethernet cable (not included) to the LAN port on the rear panel of sys-
tem; connect the other end of the Ethernet cable to an empty LAN port on your
router or switch (not included).
5. Connect the Power Adapters
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DNR100 Series Basic Setup
5.1. Connect the DC 48V power adapter to the DC 48V port on the rear panel of the
system. Connect the power cable to an outlet, power strip, or surge protector.
This power adapter is used to power the IP cameras via the integrated PoE
ports.
5.2. Connect the DC 12V power adapter to the DC 12V port on the rear panel of the
system. Connect the power cable to an outlet, power strip, or surge protector.
This power adapter is used to power the main unit.
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DNR100 Series Front Panel
1. NET: Glows when network is in normal state. Turns off for network error.
2. Power Indicator: Glows to indicate the system is on.
3. HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard
drive error.
4. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.
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DNR100 Series Rear Panel
1. DC 48V: Port for 48V DC power adapter (included) that supplies power to the cameras
connected to the integrated PoE ports.
2. DC 12V: Port for 12V DC power adapter (included) that supplies power to the NVR.
3. PoE Ports: Camera input ports for IP cameras.
4. LAN: Connect an Ethernet cable to connect the system to a router or switch (not
included).
5. HDMI: HDMI port to connect the system to a HDMI TV/monitor.
6. USB port: Connect a USB mouse or connect a USB flash drive (not included) for data
backup or firmware upgrades.
7. VGA: VGA port to connect the system to a VGA monitor.
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Mouse Control
The mouse is the primary control device for the system. To connect a USB mouse:
• Connect a USB mouse to the USB port on the front or rear panel.
1. Left-button:
• In live view, click to open the Navigation Bar. Right-click to close the navigation bar.
• In live view, while in a split-screen display mode, double-click an individual channel
to view it in full-screen. Double-click again to return to the split-screen display mode.
• While navigating menus, click to open a menu option.
2. Right-button:
• During live view, right-click anywhere on the screen to open the Quick Menu.
• Within system menus, right-click to exit menus.
3. Scroll wheel: In live view, use the scroll wheel to zoom in/out.
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Using the System
NOTE
The default system user name is admin and password is 000000.
8.1 On-Screen Display
The system shows the following for all display views:
1. Display Area:
• Double-click on a channel to view in full-screen; double-click again to return to split
screen.
• Right-click to open the Quick Menu.
• Left-click to open the Navigation Bar.
• Move the mouse to the top of a channel to view the Camera Toolbar.
• Click-and-drag cameras to rearrange the channel display. This does not affect the
channels each camera is connected or recording to.
2. Channel Name
3. Channel Status Icons:
•
: Channel is recording.
•
: Motion has been detected.
•
: Camera is locked (covert mode is activated).
8.2 Using the Quick Menu
The Quick menu gives you access to the system’s key functions. To access the Quick
Menu, right-click the screen during live view.
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Using the System
The Quick Menu has the following options:
• View: Select a camera in full-screen or select a multi-channel display.
• Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
• AutoFocus: If your camera has a mechanical focus lens, click to configure the zoom/fo-
cus levels or activate auto focus. See 8.7 Adjusting Camera Zoom & Focus, page 16.
• Color Setting: Configure color settings for IP cameras. See 8.3 Adjusting Camera Im-
age Settings, page 12.
• Search: Search/playback recorded video. See 11 Search (Playback), page 20.
• Record: Open the Record menu to select manual recording options. See 13.4.6 Re-
cord, page 48.
• Device Search: Open the Device Search menu to manage IP cameras.
• Info: Open the system information window.
• Sequence: Click to start/stop sequence mode. See 13.2.15 Display.
• Main Menu: Open the Main Menu. See .
8.3 Adjusting Camera Image Settings
Use the Color Settings menu to adjust image settings for your IP cameras.
To adjust image settings:
1. Right-click on the channel you would like to configure and select Color Setting. Enter
the system password if prompted.
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2. Configure the following settings as needed:
NOTE
The settings listed below are only shown if they are supported on the selected camera. Some camera
models do not support all settings.
• Mirror: Select On to flip the image horizontally.
• 3D Denoise: Select On to turn on the camera’s noise reduction feature. Noise re-
duction will ensure a cleaner image, especially at night, and may reduce the amount
of disk space required to store video.
• Flip: Select Flip 180° to flip the image vertically. Select No Flip for the default orien-
tation. Select Clockwise 90° to rotate the image clockwise by 90°. Select Anti-
clockwise 90° to rotate the image counter-clockwise by 90°.
• BLC Mode:
• Select On to enable back light compensation or Off to disable. Back light compensation adjusts the lighting levels in the picture so you can see objects in the
foreground if there is a strong light source in the background.
• Select WDR to enable wide dynamic range. Wide dynamic range helps balance
a large contrast between foreground and background brightness.
• Select HLC to enable high light compensation. High light compensation reduces
the brightness of strong light sources in the foreground.
• Scene Mode: The Scene Mode allows you to adjust white balance levels for the
camera. Select Auto for the camera to automatically adjust the white balance. Select Sunny or Night to use preset white balance levels. Select User Defined to
manually set blue and red levels.
• Day & Night: This setting sets the camera’s day/night mode. Select Color for the
camera to use color mode at all times. Select Auto for the camera to automatically
determine whether to use color or black and white mode. Select Day&Night for the
camera to use black and white mode at all times.
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Using the System
NOTE
It is recommended to select Auto mode, as using Color mode may impact the camera’s performance at night.
• Saturation: Adjust the vibrancy of colors in the image.
• Brightness: Adjust the image brightness.
• Contrast: Adjust the image contrast.
• Hue: Adjust the color hue of the image.
• Sharpness: Adjust the sharpness of the image.
3. Click OK to save changes.
NOTE
You must save changes to apply settings changes. It is recommended to adjust one setting at a time
so you can see the results of each change. Click Default to reset the camera to default image
settings.
8.4 Using the Navigation Bar
The Navigation Bar gives quick access to certain functions and menus.
To open the Navigation bar:
• Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options:
1. Main Menu.
2. Collapse.
3. Select display layout.
4. PTZ.
5. Search.
6. Alarm Status.
7. Network.
8. HDD Manager.
9. View System Info.
8.5 Using the Camera Toolbar
The Camera Toolbar is used to perform actions on a specific channel.
To access the Camera Toolbar:
• Move the mouse to the top of the channel display. The Camera Toolbar has the following options:
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Using the System
1. Quick Playback.
2. Digital Zoom.
3. Real-time backup.
4. Device Search.
5. Close.
8.5.1 Using Quick Playback
Quick Playback is used to playback the last 5~60 minutes of video from the selected channel. You can also access Quick Playback in split-screen mode, while still viewing live video
from the other channels.
To use Quick Playback:
1. Move your mouse to the top of the channel display and click
NOTE
By default, the NVR will begin playback from 5 minutes ago. You can increase this to up to 60 minutes
using the Realtime Play setting in Main Menu>Setting>General.
.
2. Right-click to exit Quick Playback.
8.5.2 Using Digital Zoom in Live Display
1. Move your mouse to the top of the channel display and click
zoom. The icon will change to
NOTE
You may activate digital zoom in multiple channels at the same time.
, indicating digital zoom is activated.
to activate digital
2. Click and drag inside the channel to zoom in.
• Click and drag to pan the zoom area.
• Right-click to zoom out and select a new zoom area.
• Click
to disable digital zoom. Note that the channel will remain at the same
zoom level until you right-click inside it.
8.5.3 Using Real-time Backup
Real-time backup allows you to save footage from the live display to a USB flash drive (not
included) or external hard drive (not included).
To use Real-time Backup:
1. Insert the USB flash drive or external hard drive into one of the USB ports on the
system.
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Using the System
2. Move your mouse to the top of the channel display and click to start Real-time
Backup. The icon changes to
3. Click
If the system prompts you to log in, you will need to click
logging in.
again to end Real-time Backup. The file is saved to your USB device.
NOTE
.
again to start Real-time Backup after
8.6 Using the Virtual Keyboard
The Virtual Keyboard is used to input text or numeric values in certain menus.
1. Backspace.
2. Enter capital letters.
3. Confirm entry.
8.7 Adjusting Camera Zoom & Focus
If your camera has a motorized lens, you can control the zoom/focus level or activate auto
focus from the NVR.
To adjust the camera’s zoom focus:
1. Double-click on the channel where the motorized lens camera is connected.
2. Right-click and then click AutoFocus. Log into the system using the admin account
(default user name is admin and password is 000000).
3. Adjust the zoom and focus using the following options:
• Use the sliders to adjust the Zoom WIDE or Focus NEAR settings for the camera.
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NOTE
Hover the mouse over the sliders and use the mouse wheel to adjust by 1% at a time.
• Click the AutoFocus button to automatically focus the camera at the current zoom
level.
• Click Reset to return the camera to the default zoom and focus levels.
• Click Refresh to refresh the settings shown on the NVR if someone has used the man-
ual lens controls on the camera.
4. Right-click to exit and save changes.
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Setting The Time
CAUTION
It is highly recommended to set the time on the system prior to doing any recording.
To set the date and time:
1. In the main viewing mode, right-click and click Main Menu. Log into the system using
the admin account (default user name is admin and password is 000000).
2. Click Setting>General.
3. Enter the current date (MM DD YYYY) and time (HH MM SS) under System Time.
4. Check DST to enable auto Daylight Savings Time updates.
NOTE
• You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do
not match your region.
• Under DST, click Set. Configure the Start and End times for daylight savings as needed. Click
OK to save changes.
5. (Optional) Check NTP to sync your system with an Internet time server.
NOTE
• Your system must have a constant connection to the Internet to use NTP.
• (Advanced) Under NTP, click Set to configure a custom NTP time server. Enter a custom NTP
server under Server IP and Port. Select how often the system will sync the time using Interval.
Click OK to save changes.
6. Click OK to save changes.
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Recording
By default, the system is set to immediately record at startup from connected cameras.
This is called Continuous Recording. It is highly recommended to keep Continuous Recording on at all times.
The system supports the following recording types:
• Continuous Recording: By default, all camera channels are enabled with Continuous
Recording. During Continuous Recording, the Record icon (
channel.
• Motion Recording: Cameras can be configured to record and mark events when mo-
tion is detected. When motion is detected, the Motion icon (
channel.
NOTE
You must enable motion recording in the Schedule before the system will record motion events. For
details, see 13.2.3 Schedule, page 34.
• Alarm Recording: Cameras can be configured to record when external alarm devices
are triggered.
) appears in the
) appears in the
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Search (Playback)
Search mode is used to navigate and playback recorded video files on the NVR.
11.1 Playing Back Video from the Hard Drive
1. From live view, right-click and then click Search. If needed, log in using the admin ac-
count (default user name is admin and default password is 000000).
2. Configure the following:
2.1. Use the calendar on the right to select the day to playback.
2.2. Use the drop-down menus to select the channels you would like to playback.
NOTE
Click the display options (
simultaneously.
2.3. Click inside the video bar to select the playback time. The system will begin
playing back at the selected time.
) to playback multiple channels
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