Page 1
formerly
DNE14TL2
IR Dome IP Camera
Instruction Manual
English Version 1.0
www.digimerge.com
www.flir.com/security
Copyright © 2013 Digimerge Technologies Inc., a FLIR Company
Page 2
Thank you for purchasing this product. FLIR/Digimerge is committed to providing
our customers with a high quality, reliable security solution.
This manual refers to the following models:
• DNE14TL2
For more information on this product, firmware updates, and accessory products,
please visit us at:
www.digimerge.com
www.flir.com/security
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT
REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated "dangerous voltage" within the
product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE
OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
Page 3
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of
your video product, safety is a major factor in the design of every instrument. However, safety is
your responsibility too. This sheet lists important information that will help to assure your
enjoyment and proper use of the video product and accessory equipment. Please read them
carefully before operating and using your video product.
Installation
1. Read and Follow Instructions - All the safety and
operating instructions should be read before the
video product is operated. Follow all operating
instructions.
2. Retain Instructions - The safety and operating
instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the
video product and in the operating instructions.
4. Polarization - Do not defeat the
safety purpose of the polarized or
grounding-type plug.
A polarized plug has two blades
with one wider than the other.
A grounding type plug has two
blades and a third grounding prong.
The wide blade or the third prong
are provided for your safety.
If the provided plug does not fit into your outlet,
consult an electrician for replacement of the
obsolete outlet.
5. Power Sources - This video product should be
operated only from the type of power source
indicated on the marking label. If you are not sure of
the type of power supply to your location, consult
your video dealer or local power company. For video
products intended to operate from battery power, or
other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets of
extension cords as this can result in the risk of fire
or electric shock. Overloaded AC outlets, extension
cords, frayed power cords, damaged or cracked wire
insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically
examine the cord, and if its appearance indicates
damage or deteriorated insulation, have it replaced
by your service technician.
7. Power Cord Protection - Power supply cords should
be routed so that they are not likely to be walked on
or pinched by items placed upon or against them,
paying particular attention to cords at plugs,
convenience receptacles, and the point where they
exit from the video product.
8. Ventilation - Slots and openings in the case are
provided for ventilation to ensure reliable operation
of the video product and to protect it from
overheating. These openings must not be blocked or
covered. The openings should never be blocked by
placing the video equipment on a bed, sofa, rug, or
other similar surface. This video product should
never be placed near or over a radiator or heat
register. This video product should not be placed in a
built-in installation such as a bookcase or rack
unless proper ventilation is provided or the video
product manufacturer’s instructions have been
followed.
9. Attachments - Do not use attachments unless
recommended by the video product manufacturer as
they may cause a hazard.
10. Camera Extension Cables – Check the rating of
your extension cable(s) to verify compliance with
your local authority regulations prior to installation.
11. Water and Moisture - Do not use this video product
near water. For example, near a bath tub, wash
bowl, kitchen sink or laundry tub, in a wet
basement, near a swimming pool and the like.
Caution
operated equipment or accessories connected to
this unit should bear the UL listing mark of CSA
certification mark on the accessory itself and should
not be modified so as to defeat the safety features.
This will help avoid any potential hazard from
electrical shock or fire. If in doubt, contact qualified
service personnel.
12. Accessories - Do not place this
video equipment on an unstable
cart, stand, tripod, or table. The
video equipment may fall, causing
serious damage to the video
product. Use this video product
only with a cart, stand, tripod,
bracket, or table recommended by the
manufacturer or sold with the video product. Any
mounting of the product should follow the
manufacturer’s instructions and use a mounting
accessory recommended by the manufacturer.
: Maintain electrical safety. Powerline
i
Page 4
Service
13. Servicing - Do not attempt to service this video
equipment yourself as opening or removing covers
may expose you to dangerous voltage or other
hazards. Refer all servicing to qualified service
personnel.
14. Conditions Requiring Service - Unplug this video
product from the wall outlet and refer servicing to
qualified service personnel under the following
conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into
the video product.
• If the video product has been exposed to rain or
water.
• If the video product does not operate normally by
following the operating instructions. Adjust only
those controls that are covered by the operating
instructions. Improper adjustment of other controls
may result in damage and will often require
extensive work by a qualified technician to restore
the video product to its normal operation.
• If the video product has been dropped or the cabinet
has been damaged.
• When the video product exhibits a distinct change
in performance. This indicates a need for service.
Use
19. Cleaning - Unplug the video product from the wall
outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
20. Product and Cart Combination - Video and cart
combination should be moved with care. Quick
stops, excessive force, and uneven surfaces may
cause the video product and cart combination to
overturn.
21. Object and Liquid Entry - Never push objects of any
kind into this video product through openings as
they may touch dangerous voltage points or
“short-out” parts that could result in a fire or
electric shock. Never spill liquid of any kind on the
video product.
22. Lightning - For added protection for this video
product during a lightning storm, or when it is left
unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the
antenna or cable system. This will prevent damage
to the video product due to lightning and power line
surges.
15. Replacement Parts - When replacement parts are
required, have the service technician verify that the
replacements used have the same safety
characteristics as the original parts. Use of
replacements specified by the video product
manufacturer can prevent fire, electric shock or
other hazards.
16. Safety Check - Upon completion of any service or
repairs to this video product, ask the service
technician to perform safety checks recommended
by the manufacturer to determine that the video
product is in safe operating condition.
17. Wall or Ceiling Mounting - The cameras provided
should be mounted to a wall or ceiling only as
instructed in this guide, using the provided
mounting brackets.
18. Heat - The product should be situated away from
heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers) that
produce heat.
ii
Page 5
General Precautions
FCC CLASS A NOTICE
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s
instruction manual, may cause harmful interference with radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case you will be required to correct the
interference at your own expense.
www.digimerge.com
www.flir.com/security
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aer
water dampened cloth for cleaning.
3. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet
should not b
4. During lightning storms, or when the unit is not used for a long time, disconnect the power
y
suppl
e blocked.
, antenna, and cables to protect the unit from electrical surge.
osol detergents. Use a
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and
LVD. Therefore, it is designated to provide reasonable protection against interference and will not
cause interference with other appliance usage.
However, it is imperative that the user follows the guidelines in this
usage which may result in damage to the unit, electrical shock and fire hazard injury.
In order to improve the feature functions and quality of this product, the
to change without notice from time to time.
manual to avoid improper
specifications are subject
iii
Page 6
Features
• 2.1 MP HD, Sony Exmor™ 1/2.8" CMOS Progressive Scan
• 1080p picture quality at real-time (30 fps)
• Triple-streaming (H.264/MJPEG)
• Futureproof ONVIF 2.1 compliance (1.02 backwards compatible)
• Compatible with popular third party VMS software
• Milestone XProtect® GO (8 Channel) VMS included plus FLIR Syncro-V
• Power-over-Ethernet (PoE) operation, 14Watt max / 12V operation
• Backup options: MicroSD card, FTP, NAS, local
• Mobile Apps - iPhone, iPad, Android
• Supports two-way audio
• 3.3-12mm Varifocal MegaPixel lens
• 100 ft (30 m) IR Night Vision, True Day/Night (TDN)
• IP66 Weatherproof rated
• Multi-browser support: IE, Firefox, Safari, Chrome
• Secure Zoom/Focus Adjustment
• Free FLIR DDNS service
• 3-axis design
• 3 year warranty
* See www.digimerge.com for the most updated list of third party VMS compatibility
iv
Page 7
TABLE OF CONTENTS
1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Default Camera Username, Password, and Ports . . . . . . . . . . .1
1.2 Camera Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.3 ONVIF Compatibility and Included Software Overview . . . . . . . .3
1.3.1 Syncro-V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3.2 CMS-DH PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3. Camera Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4. Finding the Camera’s IP Address . . . . . . . . . . . . . . . . . . 8
4.1 Finding the Camera’s IP Address Using Syncro-V . . . . . . . . . . .8
4.2 Finding the Camera’s IP Address using UPnP in Windows® 7 .9
4.3 Finding the Camera’s IP Address using Bonjour® in Mac OS® 10
4.4 Finding the Camera IP using the BNC Test Cable . . . . . . . . . . .11
5. Configuring Remote Connection . . . . . . . . . . . . . . . . . . 12
5.1 Connecting to a DDNS address using Syncro-V . . . . . . . . . . . .16
6. Web Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
6.1 Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
6.2 Chrome, Firefox, and Safari Setup . . . . . . . . . . . . . . . . . . . . . . .18
6.3 Internet Explorer® Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
6.4 Web Interface/Live Video Overview . . . . . . . . . . . . . . . . . . . . . . .22
6.4.1 Live Video Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.4.2 Configuring Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6.5 Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
6.6 Stream Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
6.7 Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
6.7.1 Local Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.7.2 Device Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.7.3 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.7.4 Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.7.5 OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.7.6 Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.7.7 BNC Video Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.7.8 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
v
Page 8
6.8 Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.8.1 Disk Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.8.2 Motion Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
6.9 Local Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.9.1 Record Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
6.9.2 Record Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
6.10 Privacy Masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6.11 Network Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6.11.1 DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
6.12 Service Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
6.12.1 SMTP (Email Alert Setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
6.13 Privilege Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6.13.1 Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
6.13.2 User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
6.13.3 Unlocking User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
6.14 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6.14.1 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6.15 Device Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6.16 Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.17 Sensor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.17.1 Image Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
6.17.2 Shutter Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
6.17.3 Gain Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
6.17.4 Day/Night Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
6.17.5 Auto Iris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
6.17.6 Gamma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
6.17.7 AE Meter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
6.17.8 WB Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
6.17.9 WDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
6.17.10 Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
6.17.11 Noise Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
7. Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . 59
8. Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9. Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 61
10. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
vi
Page 9
1. GETTING STARTED
RJ45 Coupler
BNC Test Cable
Mounting Screw Kit:
• 4x mounting screws
• 4x drywall anchors
Zoom/Focus
Screwdriver
The system comes with the following
components:
• 1 x Camera
• 1 x Mounting Screw Kit
• 1 x Zoom/Focus Screwdriver
• 1 x RJ45 Coupler
• 1 x BNC Test Cable
• 1 x Quick Start Guide
• 1 x Software/Documentation CD
Getting Started
1.1 Default Camera Username, Password, and Ports
Username: admin
Password: admin
Ports: 80 (HTTP), 30001 (Control/Streaming), 8080 (RTMP),
IP Address: DHCP Enable
address)
NOTE: Onc
r
ecommended to configure a static IP address. This will prevent the camera
IP address changing in the event of a power failure. For details, see “6.7.1
Local Network” on page 27.
e you have completed the basic setup of the camera, it is
554 (RTS
d by Default (Router will automatically assign IP
P)
1
Page 10
Getting Started
Focus
adjustment
Zoom
adjustment
Lens
Camera base
microSD card slot
(max. 64GB supported; SanDisk™/Kingston™ brand
memory cards recommended)
Reset button
BNC analog
output
Service
compartment
Ball camera
Dome cover
1.2 Camera Overview
2
Page 11
Getting Started
1.3 ONVIF Compatibility and Included Software Overview
This camera is ONVIF v2.1 compliant. It is designed for interoperability with
popular VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For
more information on ONVIF, visit www.onvif.org
Syncro-V, and CMS-DH PRO are provided. Syncro-V and CMS-DH PRO are
client-only, meaning that each camera must be individually configured for
remote access.
NOTE: Pr
ovided software is PC compatible only; Mac OS® access to the
cameras is available via Safari® browser only.
Please see the Quick Start Guide or the documentation provided on the CD
for detailed software instructions. This manual only covers hardware
installation, network setup, and web browser configuration.
1.3.1 Syncro-V
• Syncro-V is a client-only solution that supports up to 36 IP cameras.
Syncro-V is a free software provided on the CD.
• Syncro-V supports all the features of the camera. It can access microSD/
SD card recordings and camera setup over a local network.
• Syncro-V manual is provided on the CD. For Syncro-V support, visit
www.digimerge.com
1.3.2 CMS-DH PRO
• CMS-DH PRO is a client-only solution that supports up to 16 IP cameras.
CMS-DH PRO is a free software available on www.digimerge.com
• CMS-DH PRO allows you to view IP cameras and analog cameras from
your Touch Series DVR’s side-by-side via the virtual DVR feature. You can
view up to 64 screens at a time, including up to 16 IP cameras.
• CMS-DHS PRO does not support all the features of the camera, such as
microSD/SD card recording.
• CMS-DH PRO manual and support are available from www.digimerge.com
* See www.digimerge.com for the most updated list of third party VMS compatibility
3
Page 12
Connection
RJ45 Coupler
2. CONNECTION
The camera has the following termination cables:
1. RJ45 Network Interface: Connect to a router or switch on your network
using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE
supported (class 3 PoE switch required).
NOTE: Use the included RJ
Ethernet cable.
2. Audio Input (RCA): Connect to a self-powered microphone for listen-in
audio.
3. Audio Output (RCA): Connect to
intercom/2-way audio.
4. DC12V (1A): 12V DC power input t
polarity (+/-) marked on the power connector when connecting to power.
45 coupler to connect to male end of RJ45
an amplifier or self-powered speaker for
erminal. Make sure to follow correct
• Minimum Po
4
wer Requirement: 650mA / 8W.
Page 13
3. CAMERA INSTALLATION
1
Mounting
Points
2
Camera base
Mounting
screws
3
Camera base
Ball camera
Dome camera
Make sure to follow the correct polarity if connecting
the camera to DC power. Polarity is marked on the
power connector.
1. Use the camera base to
mark and drill holes for the
mounting screws.
Camera Installation
2. Mount the camera base to
the surface using the
mounting screws (4x).
3. Feed the cables through the
camera base and then
connect the cables. Position
the dome cover over the ball
camera and screw it
clockwise half way onto the
camera base.
5
Page 14
Camera Installation
4A
Service compartment screws
BNC Test Cable
4B
4. Move the ball camera to the
desired position and adjust
the camera as needed:
• A. (Optional) To use a BNC
test cable or insert a
microSD card, open the
service compartment by
loosening the screws (2x)
using a philipshead
screwdriver.
• B. (Optional) Insert the
included BNC test cable into
the video test cable
terminals and connect to a
test monitor to check the
camera viewing angle.
6
Page 15
• C. (Optional) Insert a
Make sure to firmly close the service compartment once
finished making adjustments to ensure the weatherproof
rating.
microSD card
4C
Focus screw
4D
Zoom screw
Zoom/Focus
screwdriver
microSD card into the
camera. To enable
recording, you must format
the microSD card and
configure microSD
recording. For details, see
“6.9.1 Record Directory” on
page 37.
NOTE: The camera supports
microSD cards up to a
maximum size of 64GB.
SanDisk™ or Kingston™ brand
microSD cards are
recommended.
Camera Installation
• D. Use the included Zoom/
Focus screwdriver to adjust
the Zoom and Focus screws
as needed.
5. When finished adjus
amera, hold the ball
c
t the
camera firmly in place and
screw the dome cover the
rest of the way to secure it to
the camera base. Holding
the camera prevents it from
moving while installing the
dome cover.
7
Page 16
Finding the Camera’s IP Address
Enter Admin
Enter Admin
Click Login
Found camera
IP address
4. FINDING THE CAMERA’S IP ADDRESS
Use the steps below to find the camera’s IP address and connect to the
camera over the local area network (LAN) using Syncro-V, UPnP on
Windows® 7, or Bonjour® in Mac OS®.
4.1 Finding the Camera’s IP Address Using Syncro-V
1. Install Syncro-V from the CD or from www.digimerge.com. Double-click
the Syncro-V icon (
2. Under User Name and Pass
(admin) and password (admin). Click Login.
3. Syncro-V opens and scans the local network for connected cameras.
Detected camera IP addresses on the LAN appear in the Device List on
the left side of the screen with a
) on the Desktop. The log in screen appears.
word, enter the default Syncro-V user name
icon.
8
Page 17
Finding the Camera’s IP Address
Click Continue to login
Enter Camera User Name
(default: admin)
Enter Camera Password
(default: admin)
Click and drag the
camera to the display
grid to open it
4. Click on a camera IP address in Device List to login.
5. Under User Name, enter the user name f
Under Password, enter the password for the camera (default: admin).
Click Continue.
6. The camera appears under the camera IP address. Click and drag the
camera to the display grid to open it.
or the camera (default: admin).
NOTE: For detailed instructions on using Syncro-V, see the Syncro-V
manual on the CD.
4.2 Finding the Camera’s IP Address using UPnP in
Windows® 7
NOTE: To use this method, your router must support UPnP and the camera
and computer must be on the same network. UPnP is enabled in the camera
by default, and can be enabled/disabled using Syncro-V (check the Syncro-V
manual for details).
9
Page 18
Finding the Camera’s IP Address
Network
Double-click to open
the camera
Enter Camera User Name (default: admin)
Enter Camera Password (default: admin)
Click Login
1. Click Start>Computer>Network. The camera’s IP address appears
under Network Infrastructure.
2. Double-click the camera to open it in your default browser.
3. Under User Name and Pass
(default: admin) and Password (default: admin) and click Login.
word, enter the camera’s User Name
4.3 Finding the Camera’s IP Address using Bonjour® in
Mac OS®
NOTE: To use this method, the camera and computer must be on the same
network. Bonjour® is enabled by default, and can be enabled/disabled
using Syncro-V (check the Syncro-V manual for details).
1. Open Safari® browser and click the Bookmarks button (
).
10
Page 19
Finding the Camera’s IP Address
Bookmarks
button
Bonjour
Double-click the camera’s IP address
Enter Camera User Name (default: admin)
Enter Camera Password (default: admin)
Click Login
2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices
list.
3. Doubl
e-click the camera to open it in Safari®.
4. Under User Name and Password, enter the camera’s User Name
(default: admin) and Password (default: admin) and click Login.
4.4 Finding the Camera IP using the BNC Test Cable
When the BNC test cable is connected to the camera, the IP address is shown
on the test monitor. The camera must be connected to power to use the BNC
test cable.
a
NOTE: The def
cannot obtain an IP address from the router. Check the Ethernet/power
connections and router configuration.
ult IP address of 192.168.0.120 is shown if the camera
11
Page 20
Configuring Remote Connection
HTTP
Control
80
80
100
100
30001
30001
5. CONFIGURING REMOTE CONNECTION
Follow the steps below to configure your camera for connections over the
Internet using a web browser, Syncro-V, or other VMS software.
Step 1 of 6: Locate the camera’s local IP address:
• See “4. Finding the Camera’s IP Address” on page 8.
Step 2 of 6: Port Forward your router:
You need to enable port forwarding for the following ports on your router to
the camera
• HTTP Port (default: 80)
’s local IP address:
• Control Port (default: 30001)
NOTE: If y
access, you must change the ports for each camera. Two cameras cannot
use the same port number.
NOTE: P
your installation has special requirements.
There are two methods for port forwarding:
• You can manually port forward your router. See your router’s user manual
for details. An example of a port forwarding screen is shown below.
ou are configuring multiple IP cameras for individual remote
ort forwarding the RTSP and RTMP ports is not necessary unless
• Or, you can use the FLIR Auto Port Forwarding Wizard provided on the
CD to automatically configure the necessary ports. See the Auto Port
Forwarding manual on the CD for details.
12
Page 21
Step 3 of 6: Locate your camera’s MAC address:
http://192.168.0.120:80
IP address
Colon
HTTP port number
http://
MAC Address
Configuring Remote Connection
1. Open a web bro
bar in the following format:
2. Under User Name and Password, enter the camera’s User Name
(default: admin) and Password (default: admin) and click Login.
3. Click De
vice Info and write down the MAC Address.
wser and enter the camera’s IP address in the address
Step 4 of 6: Register for FLIR DDNS:
FLIR offers a free DDNS service for use with your IP camera. A DDNS
account al
network. The following outlines how to set up your free DDNS account.
NOTE: Y
NO
the same LAN.
lows you to set up a web site address that points back to your local
our router must support UPnP to enable DDNS.
TE: You may use the same DDNS account for multiple IP cameras on
13
Page 22
Configuring Remote Connection
Click Create Account
Enter personal information
Select model number
Enter MAC address
Choose URL
Click Create New Account
To setup your free FLIR DDNS account:
1. In your browser, go to
http://ddns.myddns-flir.com and click Create
Acc
ount.
2. Complete the Account Information fields with
our personal information.
y
3. Complete the System Information fields:
• Product License: Select your product model from the Product License
drop down menu.
• <Pr
oduct Code> - <MAC Address>: Enter the camera’s MAC address
you recorded earlier.
• URL Request: Choose a URL for your DDNS connection (i.e. your name,
your company or business name, or anything of your choice).
4. Onc
e the information has been entered, click Create New Account.
14
Page 23
Configuring Remote Connection
Domain Name:
User Name:
Password:
http://tomsmith.myddns-flir.com:80
DDNS address
Colon
HTTP port number
http://
5. Your Account information will be sent to you at the email address you
used in Step 2. Record your Account Information below.
Step 5 of 6: Enable DDNS on the camera:
1. Enter the camera’s IP address in your web browser. Log in and then click
Netw
2. Check Enable
ork Service>DDNS.
DDNS.
3. Configure the f
• Provider: Select
• Domain Name: Enter the Domain Name you received from the
confirmation email you received after you created your DDNS account
(e.g.
• User Name: Enter the User Name you received in the confirmation email.
• Password: Enter the Password you received in the confirmation email.
4. Click OK
Step 6 of 6: Connect to the camera’s DDNS address:
1. Enter the camera’s DDNS address in your web browser in the following
fo
tomsmith.myddns-flir.com
to save settings.
rmat:
ollowing:
FLIRDDNS.
).
2. Under User Name and Password, enter the camera’s User Name
(default: admin) and Password (default: admin) and click Login.
Once you have logged into your system using your DDNS address, you can
connect to the IP camera from a remote location using a web browser,
Syncro-V, or other VMS software.
15
Page 24
Configuring Remote Connection
Click Add Click Save
Enter the
camera’s
DDNS address
Control
Port
5.1 Connecting to a DDNS address using Syncro-V
NOTE: Complete all the steps above before performing the following
method.
1. Open Syncr
-V and click Device Manager>Video Device Manager.
o
2. Click Manager. The De
vice Maintenance window opens.
3. Under Device IP, enter the Domain Name from the confirmation email.
4. Under Contro
5. (Optional) Under Devic
6. Click Add t
7. Click Sav
16
For example, enter
l Port, enter the camera’s control port (default: 30001).
o add the camera to the Device List.
e to save changes. Click OK.
tomsmith.myddns-flir.com
.
e Name, enter a name for the camera.
Page 25
Configuring Remote Connection
Found camera
Click Continue
Enter Camera User Name (default: admin)
Enter Camera Password (default: admin)
Click and drag the
camera to the display
grid to open it
8. Close Device Maintenance and Device Manager, and return to the Live
Video screen. The newly added camera will appear in Device List.
NOTE: A icon is shown for all cameras outside of the LAN. This does
not affect your ability to connect to the camera remotely.
9. Click on the ca
mera in Device List to login. Enter the User Name (default:
admin) and Password (default: admin) and then click Continue.
10.Click and drag the camera to a display grid screen to open it.
NOTE: For detailed instructions on using Syncro-V, see the Syncro-V
manual on the CD.
17
Page 26
Web Configuration
http://192.168.0.120:80
Camera IP address
Colon
HTTP port number
http://
Enter Camera User Name (default: admin)
Enter Camera Password (default: admin)
Click Login
6. WEB CONFIGURATION
The camera includes a built-in web interface that can be accessed using a
web browser.
6.1 Supported Browsers
• Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash
Player)
• Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®)
6.2 Chrome, Firefox, and Safari Setup
1. Connect the camera to your local network and find the camera’s IP
address. See “4. Finding the Camera’s IP Address” on page 8.
2. Open your browser and enter the camer
in the following format:
a’s IP address in the address bar
NOTE: You can also connect to the camera using a DDNS address (DDNS
setup and port forwarding required; see “5. Configuring Remote
Connection” on page 12 for details).
3. Under User Name and Pa
(default: admin) and Password (default: admin) and click Login.
18
word, enter the camera’s User Name
ss
Page 27
Web Configuration
Click Custom level
4. The main screen for the camera web interface opens. From here you can
view and configure the camera.
NOTE: If y
ou do not see video from the c
amera, make sure your computer
has the latest version of Adobe Flash Player installed (visit http://
www.adobe.com/ to download the latest version). After installing Flash
Player, restart your browser and reconnect to the camera.
6.3 Internet Explorer® Setup
Step 1 of 2: Change Internet Explorer security settings for ActiveX®:
1. Open Internet Explorer and open the Security tab.
Internet Explorer 8: Cl
•
Security tab.
• Internet Explorer 9: Click > Internet Options and select the Security
tab.
2. Click Cus
tom Level.
ick Tools > Internet Options and select the
19
Page 28
Web Configuration
Select Enable or Prompt under
Download unsigned ActiveX controls
Click OK
http://192.168.0.120:80
IP address
Colon
HTTP port number
http://
Enter Camera User Name (default: admin)
Enter Camera Password (default: admin)
Click Login
3. Under Download unsigned ActiveX controls, click Prompt
(recommended) or Enable.
4. Click OK. Click OK again to save changes.
Step 2 of 2: Log into camera:
1. Connect the ca
address. See “4. Finding the Camera’s IP Address” on page 8.
2. Enter the camera’s IP address in the addr
NOTE: You can also connect to the camera using a DDNS address (DDNS
setup and port forwarding required; see “5. Configuring Remote
Connection” on page 12 for details).
3. Under User Name and Pass
(default: admin) and Password (default: admin) and click Login.
mera to your local network and find the camera’s IP
ess bar in the following format:
word, enter the camera’s User Name
20
Page 29
Web Configuration
Install ActiveX plug-in
Select ActiveX or Flash Player
4. If your computer has Flash Player installed, the main screen for the
camera web interface opens. From here you can view and configure the
camera.
e
NOTE: The Activ
X plug-in may provide smoother video performance than
Flash Player. To use ActiveX, click the message above the video window.
Then click inside the video area, select Install this Add-on for all users on
this computer, and follow the prompts.
NOTE: If your computer does not have Flash Player installed, you will be
prompted to select if you would like to use ActiveX or Flash Player to connect
to the camera:
• Click to play live video with ActiveX control to reduce latency
ecommended): Uses an ActiveX plug-in to connect to the camera. To
(r
install the plug-in, click on the video area, and select Install this Add-on
for all users on this computer, and follow the prompts.
• Click to download the latest version of Flash Player to play live video:
Opens a link to download Flash Player from Adobe’s website. After
completing the installation, restart your browser and reconnect to the
camera.
21
Page 30
Web Configuration
Right-click on the video area to
open the Live Video Menu
Camera
configuration
menus
Click and drag to zoom in. Right-click and
select ZoomOut to zoom out.
Double-click inside window for full-screen
TIP: Select stream2 for better performance for remote
connections. Stream2 has a lower resolution than stream1.
Select Stream
6.4 Web Interface/Live Video Overview
The Live video page appears when you log into the camera. Live video
requires an ActiveX® plug-in or Adobe Flash Player.
6.4.1 Live Video Menu
You can right-click on the live video area to bring up the Live Video Menu.
22
Page 31
Web Configuration
Click to select
camera menus
The Live Video Menu contains the following options:
ull Screen: Open the video in full screen. Press ESC to exit full screen.
• F
• Sensor Config: Configure the camera sensor settings. See “6.17 Sensor
Configuration” on page 52.
• ZoomIn: Zoom in one level.
• ZoomOut: Zoom out one level.
• Restore Panorama: Zoom out all the way.
6.4.2 Configuring Camera Settings
• Click the options on the left to configure camera settings. Setting options
are detailed in the remainder of this section.
TIP: Some sub-menus have a Reset button. This button will reset the
su
changes.
b-menu options to factory defaults. You then have to click OK to save
23
Page 32
Web Configuration
6.5 Device Info
The Device Info page shows information about your IP camera, such as the
Device Name (which appears in the Device List in Syncro-V), firmware
version, MAC address, and camera inputs and outputs. You can also
configure the Device Name for your camera.
ATTENTION: The device ID is unique. Do not change it unless your
installation has special requirements.
To configure the Device Name:
1. Cl
2. Under De
ick Device Info.
vice Name, enter the desired device name and then click Set.
24
Page 33
6.6 Stream Configuration
Web Configuration
The Stream Configuration page allows you to configure the camera’s video
streams. The camera supports three different video streams. This allows
you to have a high quality recording stream (stream1), a lower quality stream
(stream2) to preserve bandwidth for remote connections, and an MJPEG
stream for applications requiring MJPEG.
To configure video streaming settings:
1. Cl
ick Stream Configuration. Under Stream ID, select the stream you
would like to configure.
2. Configur
e the following:
• Video Encode Type: Select the Video Encoding type for the stream.
Stream1 and stream2 can be configured for H.264 High Profile, H.264
Main Profile, or H.264 Base Profile. Stream3 supports MJPEG only.
• Audio Encode Type: Select the Audio Encoding type for the stream:
G711_ALAW, G711_ULAW, or RAW_PCM.
• Resolution: Select the resolution for the stream. Stream1 and stream3
can be set to 1920x1080 or 640x360. Stream2 can only be set to 640x360.
25
Page 34
Web Configuration
• Frame Rate: Select the frame rate for the stream up to maximum of
30FPS for stream1 or stream2 or 12FPS for stream3.
NOTE: Frame rate may be automatically adjusted to account for bandwidth
limitations.
• I F
rame interval: Select the interval for I frames: 1, 2, or 3. The default
value of 2 should be used unless there are special requirements. The I
Frame interval does not apply to stream3.
• Bit Rate: For stream1 or stream2, select CBR (Constant Bit Rate) or VBR
(Variable Bit Rate). Enter the desired bit rate below in kbps. Stream3 only
supports VBR.
• Quality: Select the video quality between 1 (lowest) and 9 (highest).
TIP: A quality of 7 provides a good picture. It is not recommended to set a
high quality value with a small VBR bit rate.
3. Cl
ick OK to apply changes.
6.7 Device Configuration
Device Configuration contains the following sub-menus:
• Local Network
• Device Port
• Camera
• Date & Time
• OSD
• Microphone
• BNC Video Output
• Language
• Multicast (Not supported)
• Dome PTZ (Not supported)
26
Page 35
Web Configuration
6.7.1 Local Network
The Local Network page shows the camera’s current IP address and
network parameters if DHCP is enabled. It also allows you to set a static IP
address for the camera (see below), set the networking parameters, and to
select IPv4 or IPv6.
d by default. When DHCP is enabled, the IP address
NOTE: DHCP is enabl
e
is shown under DHCP IP. Once you have completed the basic setup of the
camera, it is recommended to configure a static IP address. This will
prevent the camera IP address changing in the event of a power failure.
To configure the camera’s networking parameters:
1. Click De
2. Under IP Prot
vice Configuration>Local Network.
ocol, select IPv4 or IPv6. If you would like to use IPv6, make
sure it is supported on your network. You may need to contact your
network administrator or ISP for details.
3. Select De
vice obtain an IP address automatically to use DHCP or Device
use the following IP address to set a static IP address for the camera. If
you are using a static IP address, configure the following:
• IP Addr
ess: Enter the IP address you would like to assign to the c
amera.
Make sure the IP address is available on your network.
• Subnet Mask: Enter the subnet mask.
• Preferred DNS Server/Alternate DNS Server: Enter desired DNS
servers.
27
Page 36
Web Configuration
4. Click OK to save changes. The camera will restart with the new IP
address.
6.7.2 Device Port
The Device Port page (Device Configuration>Device Port) allows you to
configure the camera’s port configuration. The camera has the following
ports:
• Contr
• HTTP P
ol port: The default is 30001. Enables video streaming.
ort: The default is 80. Enables web access. Please note that if the
HTTP is port is anything other than 80, you must enter http:// before the
camera’s IP address and colon (:) and the HTTP port after the IP address
when connecting using an Internet browser (e.g. if the HTTP port is 85,
enter http://192.168.x.x:85).
• RTSP Port: Default is 554. Only used for special applications requiring
RTSP streaming.
• RTMP Port: Default is 8080. Only used for special applications.
NOTE: If y
cess (without an NVR or server), you must change all the ports for each
ac
ou are configuring multiple IP cameras for individual remote
camera. Two cameras cannot use the same port number.
To change camera ports:
1. Configure the c
2. Click De
vice Configuration>Device Port.
amera ports as required and then click OK.
28
Page 37
Web Configuration
6.7.3 Camera
The Camera page (Device Configuration>Camera) allows you to configure
the Channel Name, which appears on the camera OSD and the video system
frequency.
To change the Channel Name:
• Configure the Channel Name as needed and then click the Set button
next to Channel Name.
To change the video system frequency:
• Select the desired setting under Video Sys
button next to Source Resolution.
6.7.4 Date & Time
t
em and then click the Set
The Date & Time page allows you to configure the camera’s date and time.
29
Page 38
Web Configuration
The camera is configured to use NTP by default, but you
must set the time zone and Daylight Savings Time settings
to ensure accurate time. After a power failure, the camera
is configured to connect to an NTP server and automatically
update the time when power is restored. If using another
method to set the camera clock, time must be manually
updated after a power failure.
You can set the camera’s date and time the following ways:
• Using an NTP server (recommended)
• Using your computer’s system time
• Manually
To set the camera’s date and time us
1. Click De
2. Under Time Zone, sele
vice Configuration>Date & Time.
ct your time zone.
ing an NTP server:
3. If your region observes daylight savings time, check Adjust clock for
daylight saving changes.
• Under
art and
St
End, select the start and end times for daylight savings.
4. Next to Current PC Time, click Apply.
To sync the camera’s date and time to your computer’s system time:
1. Cl
ick De
2. Un-check Enable
3. Under Time Zone, sele
vice Configuration>Date & Time.
NTP and click Apply at the bottom of the screen.
ct your time zone.
4. If your region observes daylight savings time, check Adjust clock for
daylight saving changes.
• Under
St
5. Click Appl
art and
y next to Current Computer Time. The Current Device Time
End, select the start and end times for daylight savings.
updates.
To set the camera’s date and time manually:
1. Cl
2. Under Time Zone, sele
ick De
vice Configuration>Date & Time.
30
ct your time zone.
Page 39
Web Configuration
3. Un-check Enable NTP and click Apply at the bottom of the screen.
4. If your region observes daylight savings time, check Adjust clock for
daylight saving changes.
art and
• Under
St
5. Click Set Manuall
date.
6. Cl
ick Appl
y. The camera updates to the newly entered time.
6.7.5 OSD
End, select the start and end times for daylight savings.
y, and use the on-screen calendar to set the time and
The OSD page allows you to configure the camera’s on-screen display text.
To configure the camera OSD:
1. Cl
ick De
2. Check the fo
vice Configuration>OSD.
llowing options to enable OSD text:
• Device Name: Display the Device Name.
Channel ID: Show the channel ID number.
•
• Channel Name: Show the name of the channel set in the Camera menu.
• Time: Show the date and time on the OSD. Select the desired date and
time format under Time Format.
31
Page 40
Web Configuration
Row 0
Column 0
Row #
increases
Column # increases
Device Name
Channel ID
Time
Custom
Channel Name
• Custom: Create a custom OSD message. Enter the custom OSD text under
Custom OSD.
3. Enter the desired Row and Column for enabled OSD messages. Text on
row 0 is shown at the top of the screen, and moves down as the row
number increases. Text on column 0 is shown on the left side of the
screen, and moves right as the column number increases.
4. Click OK to update the camera OSD.
6.7.6 Microphone
32
Page 41
Web Configuration
Configure microphone settings for listen-in audio. Self-powered
microphone required (not included).
To configure microphone settings:
1. Click De
2. Check Enable
vice Configuration>Microphone.
Microphone to enable listen-in audio or un-check to
disable.
3. Under Micr
ophone V
olume, select the volume for the microphone
between 1~100.
4. Cl
ick OK
to save changes.
6.7.7 BNC Video Output
Under BNC Output (Device Configuration>BNC Ouput), select On to enable
analog output or Off to disable and click OK.
6.7.8 Language
Change the language for the camera OSD display (e.g. time and date display)
and email alarms. Supported languages are English, Polish, Russian, and
Chinese.
33
Page 42
Web Configuration
To change the language for the OSD and email alarms:
1. Click De
2. Under Language, sel
vice Configuration>Language.
ect the desired language then click OK to save
changes.
6.8 Alarm Configuration
Alarm Configuration contains the following sub-menus:
• Disk Alarm
• Motion Alarm
• Alarm I/O (Not supported)
• I/O Alarm Lin
• Alarm Setting (Not supported)
6.8.1 Disk Alarm
kage (Not supported)
The Disk Alarm page allows you to configure alarms if there is an issue with
the recording disk. You can configure a Disk Full Alarm or a Disk Error
Alarm. A Disk Full Alarm triggers an alarm when the recording disk is full or
exceeds a certain percentage. A Disk Error Alarm triggers an alarm if there
is an error accessing or writing to the recording disk.
Alarms can be viewed using the Alarm Manager in Syncro-V (see the
Syncro-V manual on the CD for details).
To configure Disk Alarms:
1. Cl
ick Alarm
2. Check Disk Fu
34
Configuration>Disk Alarm.
ll Alarm to enable Disk Full Alarms.
Page 43
Web Configuration
3. Under Max Disk Space, enter the disk full percentage that will trigger an
alarm (e.g. a Disk Full Alarm will be triggered when the recording disk is
80% full).
4. Check Disk Erro
5. Click OK
.
r Alarm to enable Disk Error Alarms.
6.8.2 Motion Alarm
The Motion alarm page allows you to configure camera motion detection
alarm settings. You must enable motion detection to use local (e.g. microSD/
SD card or FTP recording) motion detection recording. For instructions on
setting up local recording, see “6.9 Local Record” on page 37. For details on
motion recording using Syncro-V, see the Syncro-V manual on CD.
To configure motion detection:
1. Click Alarm
2. Check Enable under
Configuration>Motion Alarm.
Motion Parameter.
35
Page 44
Web Configuration
3. Click Schedule to configure a motion detection schedule. The Schedule
Time Setting menu opens.
e
NOTE: If the Schedul
Time Setting menu does not open, disable any popup
blockers.
4. Configure the weekly schedule. The schedule is divided into 3 periods,
and motion detection will be enabled in all times during all 3 periods.
5. Click Motion Ar
• Select Area Motion or Ar
ea, and configure up to 8 motion detection areas:
ea Mask to configure motion detection areas.
• Area Motion allows you to select areas where motion detection is enabled.
• Area Mask enables the entire image for motion detection, and allows you
to select areas to disable motion detection.
• Right-click to delete the last created area.
ct the sensitivity for motion detection: Low,
6. Under Sensitivity, sel
e
Medium, or High.
7. Click OK to save your settings.
36
Page 45
6.9 Local Record
Local Record contains the following sub-menus:
• Record Policy
• Record Directory
6.9.1 Record Directory
Web Configuration
Record Directory allows you to configure the microSD/SD memory card,
NAS, and FTP storage locations. It also allows you format the microSD/SD
card.
IMPORTANT: You must format the microSD/SD card using the camera
before you can record to it.
To format the microSD/SD card to enable recording:
NOTE: F
1. Click Local Rec
ormatting the microSD/SD card erases all data on the card.
ord>Record Directory.
2. Make sure to disable all recording types in Record Policy before
ormatting the microSD/SD card. See “6.9.2 Record Policy” on page 42.
f
3. Under Disk Name, sele
ct SD1.
37
Page 46
Web Configuration
Select SD1
Click Modify
Click Format
Check Enable
4. Click Modify. The Record Disk Path menu opens.
5. Check Enable.
6. Under File System, select SDVideo (recommended) or Ext3.
7. Click Fo
rmat. A window will appear to show the status of the formatting.
Wait for the formatting to complete and then click OK.
NOTE: If
the Record Disk Path menu does not open or f
ormatting does not
occur, disable any popup blockers.
To configure FTP storage location:
1. Click Local Rec
ord>Record Directory.
38
Page 47
2. Under Disk Name, select ftp.
Select ftp
Click Modify
Check Enable
Configure FTP
server information
Click OK
3. Click Modify. The Record Disk Path opens.
Web Configuration
4. Check Enable.
5. Configure the f
ollowing:
• IP: Enter the FTP server address.
• Port: Enter the FTP port number.
• Accounts: Enter the FTP account user name.
• Password/Confirm Password: Enter the FTP password.
• Free Space: Enter the amount of space (in MB) you would like to make
available on the FTP server for recording.
39
Page 48
Web Configuration
Status OK
Select //
Click Modify
6. Click OK.
7. Set up recording using the Record Policy sub-menu (see “6.9.1 Rec
Directory” on page 37). To access your recordings, use Syncro-V or
manually access your FTP server.
NOTE: O
if FTP is ac
n t h e R e c o rd D i r e c t o r y p a g e , S t a t u s w i l l b e O K w h e n F T P i s s e le c t e d
cessible and all settings have been entered correctly.
To configure a NAS storage location:
1. Click Local Rec
2. Under Disk Name, sele
ord>Record Directory.
ct //.
ord
3. Click Modify. The Record Disk Path menu opens.
40
Page 49
4. Configure the following:
Web Configuration
• IP: Enter the IP address of the NAS.
• Path: Enter the NAS folder where video files will be saved. NAS folder
must be located directly under the root folder of the NAS (e.g.
/public
• Accounts: Enter the account user name for the NAS.
• Password/Confirm Password: Enter the account password for the NAS.
• File System: Enter the NAS file system (cifs or nfs).
• Use All Space: Check to enable the camera to record until the NAS is full.
Uncheck to limit the amount of space the camera can record on and enter
the amount of space (in MB) available to the camera under Free Space.
5. Cl
ick OK
.
).
41
Page 50
Web Configuration
Status OK
6. Set up recording using the Record Policy sub-menu (see “6.9.1 Record
Directory” on page 37). To access your recordings, use Syncro-V or
manually access your NAS device.
o
NOTE: On the Rec
rd Directory page, Status will be OK when NAS is
selected if NAS is accessible and all settings have been entered correctly.
6.9.2 Record Policy
42
Page 51
Web Configuration
The Record Policy menu allows you to set the microSD/SD memory card,
NAS, and FTP recording parameters. Once configured, the device can record
video directly to a microSD/SD card, NAS, and FTP.
To enable recording to microSD/NAS/FTP:
1. Cl
2. Configur
ick Local Record>Record Policy.
e recording storage locations in the Record Directory sub-menu.
See “6.9.1 Record Directory” on page 37.
NOTE: The c
amera will simultaneously record to all storage locations that
have been enabled in Record Directory.
o enable scheduled or continuous recording, check Enable under
3. T
Schedule Record. Select 7*24 H Record to record video continuously at
all times, or, select Schedule Record to create a schedule for recording.
• If you select Schedule Record, click Schedul
e and configure recording
times. The schedule is divided into 3 periods, and the camera will record
during all selected times in all 3 periods. Click OK when finished
configuring the recording schedule.
o enable Motion Alarm Recording, check Enable under Alarm Record.
4. T
Configure Pre-recording and Post-recording times. Check Motion
Alarm, Channel.
5. Under Str
eam, select the stream to use for recording. Stream1 is
recommended if you want to record high quality video, stream2 is
recommended if you want to save bandwidth or storage space.
6. Check Rec
7. Under St
ord Audio to enable audio recording.
orage Rule, select Cycle Write to enable the camera to
overwrite the oldest recorded data once the available space in the
storage location is filled. Or, select Save Days to save video for a set
43
Page 52
Web Configuration
Privacy area
number of days and enter the Number of Days desired. Note that you
must have sufficient storage space to save the number of days entered.
8. Cl
ick OK to save changes.
NOTE: T
o view video from the SD/microSD card, FTP, or NAS, use Syncro-V’s
playback features, see the Syncro-V manual on the CD for details. You can
access video saved to FTP or NAS by manually accessing your FTP server
or NAS device.
6.10 Privacy Masking
The Privacy Masking menu allows you to create up to 5 privacy areas that will
not appear in recordings. You can cover up to 8% of the total image area.
To configure privacy areas:
1. Cl
2. Check Enabl
3. Click and dr
ick Privacy Masking.
e Privacy Masking.
ag inside the video area to configure privacy areas. Privacy
areas will be shown as green rectangles. Right-click to delete the last
created area.
44
Page 53
Web Configuration
4. Click OK. An error message appears if the masks configured exceed 8%
of the total image area.
6.11 Network Service
Network Service contains the following sub-menus:
• DDNS
• PPPoE (Not supported)
6.11.1 DDNS
The DDNS sub-menu allows you to configure DDNS settings. Before
configuring DDNS settings, you must register the camera for a free FLIR
DDNS account (see “5. Configuring Remote Connection” on page 12).
To configure DDNS settings:
1. Cl
ick Netw
2. Check Enable
3. Configure the f
• Provider: Select
ork Service>DDNS.
DDNS.
ollowing:
FLIRDDNS.
• Domain Name: Enter the Domain Name you received from the
confirmation email you received after you created your DDNS account.
o
NOTE: Connect t
your camera using a web browser by entering http://,
the Domain Name, colon, and then the HTTP port. For example, if the
Domain Name is
http://tomsmith.myddns-flir.com:80
tomsmith.myddns-flir.com
.
, use the address
• User Name: Enter the User Name you received in the confirmation email.
45
Page 54
Web Configuration
• Password: Enter the Password you received in the confirmation email.
4. Click OK to save settings.
6.12 Service Center
Service Center contains the following sub-menus:
• SMTP
• Alarm Center (not supported)
6.12.1 SMTP (Email Alert Setup)
The SMTP sub-menu allows you to configure email alerts when motion
alarms occur. Email alerts will include a .jpg snapshot attachment.
Before setting up email alerts you must configure the following:
• Motion alarms must be enabled before the camera wil
See “6.8.2 Motion Alarm” on page 35.
• A static IP address must be configured for the camera and DNS servers
must be entered. See “6.7.1 Local Network” on page 27.
46
l send email alerts.
Page 55
To enable email alerts:
Web Configuration
1. Cl
2. Check Enabl
3. Configur
ick Service Center>SMTP.
e SMTP.
e the following:
• SMTP Serv
er Address: Enter the address for your SMTP server.
• SMTP Server Port: Enter your server’s SMTP port number.
• User Name: Enter the SMTP account user name.
• Password: Enter the SMTP account password.
• Sender E-mail Address: Enter the email address that will be used to send
email alerts.
• Recipient E-mail Address 1~5: Enter up to 5 email addresses that will
receive email alerts.
• Attachment Image Quality: Select the quality of the image attachments:
High, Mid, or Low.
• Transport Mode: Select the encryption type used by the server (SSL or
STARTTLS) or select No encrypted if your server does not use encryption.
4. Cl
ick OK to save your settings. Click Send testmail to send a test email
alert.
6.13 Privilege Manager
Privilege Manager allows you to configure user accounts and user groups.
Privilege Manager contains the following sub-menus:
• Group
• User
47
Page 56
Web Configuration
Enter a group
name and click OK
6.13.1 Group
The Group page (Privilege>Group) allows you to manage permissions for
user groups. Users obtain permissions from their group. The Administrators
group contains all permissions and cannot be deleted or edited.
To add a user group:
1. Click Add. The Add Gr
NOTE: If the Add Group menu does not appear, disabl
oup menu appears.
e any popup blockers.
2. Enter a name for the user group and click OK.
3. Under Group, select the new group.
4. Check the permissions y
ou would like to apply to this user group. You can
check or un-check Select All to select all or no permissions.
5. Click OK
to save your new user group.
To modify a user group:
48
Page 57
1. Under Group, select the group you would like to modify.
2. Click Modify t
o change the group name if needed, enter a new group
name and click OK.
Web Configuration
3. Change permis
sions as needed and click OK
.
To delete a user group:
1. Cl
ick Del
NOTE: If the Dele
ete. The Delete Group menu appears.
te Group menu does not appear, disable any popup
blockers.
2. Select the group you would like to delete and click Delete.
6.13.2 User
The User page (Privilege>User) allows you to manage user accounts. User
accounts receive privileges based on their group. The admin account is the
system administrator, and has full access to all functions.
49
Page 58
Web Configuration
To add a user account:
1. Click Add. The Add User windo
NOTE: If the Add User menu does not appear, disable
w appears.
any popup blockers.
2. Enter a User Name and Password for the account and repeat the
password under Confirm.
3. Under Gr
oup, sel
ect the desired user group for this account.
4. Check Multi Log
in to allow the user account to log into the IP camera
from multiple location simultaneously or un-check to limit the account to
a single location at a time.
5. Click OK
to save the new user account.
To modify a user account:
1. Sel
2. Modify the acc
ect the user account under User and click Modify.
ount details as needed and click OK.
To delete a user account:
• Under User, select the user account and click Delet
e. Click OK to confirm.
6.13.3 Unlocking User Accounts
The admin account is the only account that can unlock user accounts that
have been locked out. User accounts are locked out if the wrong password is
entered 3 or more times.
To unlock a user account:
1. Login t
50
o the camera as admin.
Page 59
2. Click Privilege Manager>User.
Select the
user
Click Unlock
3. Under User, select the locked user account.
Web Configuration
4. Click Unl
ock to unlock the account.
6.14 Protocol
Protocol contains the following sub-menus:
• Protocol
• Security (Not supported)
e
NOTE: Do not check User V
block ONVIF software from detecting the camera.
6.14.1 Protocol
rification in the Security sub-menu, as it may
The Protocol page (Protocol>Protocol) allows you to view ONVIF protocol
settings.
6.15 Device Restart
Click Device Restart. Click Restart then click OK to restart the camera.
51
Page 60
Web Configuration
Right-click in the video area
and select Sensor Config
6.16 Default Settings
Click Default Settings. Click Restore then click OK to restore the camera to
factory default settings. The camera will reboot.
6.17 Sensor Configuration
The Sensor Configuration menu is used to adjust camera image settings.
To configure camera image sett
• Log into the camera using a web browser, and from the Live Video page,
right-click on the video area and select Sensor Config.
ings using the Sensor Configuration menu:
52
Page 61
Web Configuration
• Click Save to save setting changes.
• Click Reset to revert to the last saved changes.
• Click Factory Setting to revert all camera sensor settings to factory
defaults.
• Click Cancel to exit.
TIP: Hold the mouse over the tabs to see the full name of the tab.
6.17.1 Image Adjust
Adjust the Brightness, Saturation, and Contrast settings for the image.
6.17.2 Shutter Control
Adjust the camera shutter settings.
• ShutterMode: Select AutoShutter or Fixe
dShutter.
53
Page 62
Web Configuration
• MaxShutter: Sets the upper limit of the shutter speed when AutoShutter
is selected.
• FixedShutter: Sets the shutter speed when FixedShutter is selected.
6.17.3 Gain Mode
Select gain mode and adjust gain settings.
• Gain Mode: Select Auto
Gain or FixedGain.
• MaxGain (dB): Select the maximum gain value when AutoGain is selected.
• FixedGain (dB): Select the gain value when FixedGain is selected.
6.17.4 Day/Night Mode
Configure color settings for night mode.
54
Page 63
Web Configuration
• Night Color: Select Black_White to have the camera switch to black and
white during night mode or select Multicolor to have the camera remain
in color during night mode.
6.17.5 Auto Iris
Set Auto Iris settings.
• Auto Iris: Select ON to enable or OFF to disable.
• Iris Speed: If Auto Iris is set to ON, select Auto Iris speed.
6.17.6 Gamma
Adjust Gamma.
• Gamma: Select gamma setting: Standard, Hi
gh, Middle, Low, or Dynamic.
55
Page 64
Web Configuration
6.17.7 AE Meter Mode
Set the Auto-Exposure Meter Mode from one of the following:
• Multi-Pattern: When metering light, entire image is metered
symmetrically.
• Cent
er-Weighted: When metering light, priority is given to the center of
the image.
• Vertical Center-Weighted: When metering light, priority is given to the
vertical center of the image.
• Horizontal Center-Weighted: When metering light, priority is given to the
horizontal center of the image.
6.17.8 WB Setting
Adjust White Balance.
56
Page 65
Web Configuration
• WB Mode: Select Auto for automatic white balance or Manual to manually
set the white balance.
• Manual Mode: Select a mode for the lighting conditions or select
Customized and manually adjust the RedGain and BlueGain.
6.17.9 WDR
Configure settings for Digital Wide Dynamic Range.
• Control Mode: Select
ON to enable Digital Wide Dynamic Range or OFF
to disable.
a
NOTE: Enabling Digit
l Wide Dynamic Range may cause color distortion
based on the lighting. If you notice color distortion, it is recommended to
turn Control Mode to OFF.
• Working Mode: Se
lect DLO (Digital Side Overflow) for environments with
few moving objects. Select MC (Motion Compensation) for environments
with multiple moving objects.
57
Page 66
Web Configuration
6.17.10 Mirror
Enable/disable image mirroring.
• Mirror: Select Horizont
al to mirror the image horizontally, Vertical to
mirror vertically, or Picture Flip to mirror both horizontally and vertically.
Select Close to disable image mirroring.
6.17.11 Noise Filter
Configure noise filter settings.
• Noise Filter: Select Auto for automatic noise filtering or Manual.
Max Level: Select the maximum level for automatic noise filtering.
•
• Level: Select the level for manual noise filtering.
58
Page 67
Resetting to Factory Defaults
1
Service compartment screws
2
Reset button
7. RESETTING TO FACTORY DEFAULTS
Follow the steps below to revert all settings to factory defaults. The camera
must be connected to power to perform a factory reset.
Open the service
1.
compartment by loosening
the screws (2x) with a
philipshead screwdriver.
2. Press and hold the black
eset button for 5 seconds
r
then release the button to
reset the camera to factory
defaults.
3. Close the service
compartment and firmly
tighten the screws (2x)
59
Page 68
Dimensions
8. DIMENSIONS
60
Page 69
Technical Specifications
9. TECHNICAL SPECIFICATIONS
Camera
Sensor/DSP 2.1 MP, Sony Exmor™ 1/2.8” CMOS
Scanning System Progressive Scan
Day/Night True Day/Night with ICR Filter. High Power IR LEDs.
Resolutions/Frame
Rate
Minimum Illumination Color: 0.1lux @F1.2 / 0lux IR LED on
Lens 3.3–12mm Varifocal
1920x1080 Full HD 2.1MP @ 30fps
Field of View
(Horizontal)
IR LED 15pc Super Flux LED 850nm
IR Distance 100ft (30m)
Video Output RJ45, Setup/Service BNC Video Out
Electronic Shutter Auto/User 1/5 - 1/50,000
30° ~ 79°
Video
Compression H-264 High Profile (Support Baseline Profile/MJPEG)
Bit Rate (CBR/VBR) Stream1 20Kbps - 8Mbps ; Stream2 10Kbps - 6Mbps ; Stream3 (MJPEG Fixed)
Quality Setting 1–9 (9 Highest)
Multi-Streaming User setting of Stream 1/2 at supported resoluti
Brightness/Sharpness Each Variable 0~100
Gain Control Auto (with Max Setting)/Fixed 0~100dB
Orientation Horizontal Mirror/Vertical Flip/Both
Text Overlay Time/Date/Camera/Custom OSD
Masking 3 user defined masking areas < 8% of total picture
ons, Stream3 fixed MJPEG Stream
Network
Ethernet 1 Ethernet (10/100 Base-T) RJ-45 Connector
TCP/IP IPv4/IPv6 (DHCP/Fixed)
Compliance Onvif 2.1 (1.02 backward compatible)
RTSP Video Standard RFC2326, Support QuickTime/VLC
(Enabled/Disabled)
Web Language English, Chinese, Russian, Polish
Player. User security authentication
61
Page 70
Technical Specifications
Recording
Simultaneous
Network Protocols HTTP, TCP/IP, UDP/IP, RTSP, FTP, DHCP, NTP, PPo
Local Micro SD Memory*, Remote FTP server, TCP/UDP CMS, RTSP connection
(stream 1,2 or 3)
Vide
o streaming from SDK & NVMS/NVR software or 3rd party applications.
User Ports setting for Web port, RTSP Port, and SDK Control Port and Alarm Port.
Audio
Input/Output 1 PC RCA Input/1 PC RCA Audio Output 1v Line Level
Audio Compression G711 A-Law, G711 U-Law, RAW_PCM
General
Power 12v DC 650mA / 8W
Power over Ethernet PoE Class 3, 14W max
Operating Temperature 14°F to 122°F/-10°C to 50°C
Operating Humidity 10% ~ 85% RH
Approvals CE/FCC/RoHS Compliant/IP66
Product Dimensions 4.5" x 4.0" / 120mm x 105.5mm
Product Weight 1.7lb / 0.8kg
E.
Because our products are subject to continuous improvement, FLIR/
Digimerge reserves the right to modify product design and specifications
without notice and without incurring any obligation. E&O.E.
62
Page 71
Troubleshooting
10. TROUBLESHOOTING
Can’t find the camera IP address using Syncro-V or other software:
• Make sure Ethernet and/
the camera.
• Make sure the PoE switch or DC po we r s ou rc e meets the camera’s power
requirements (class 3 PoE / 650mA / 8W / 12V). If using PoE, make sure
the PoE switch is powered on.
• Make sure the PC is on the same network as the camera. Ping the
camera’s IP address. On your PC, go to Start > Programs > Accessories
> Command Prompt. Type ping then the camera’s local IP address and
press Enter. If you get the message “Request timed out,” PC and camera
are not on the same network or camera is not connected. Camera is
connected if you receive replies.
• Connect the BNC test cable to the camera and the other end to a test
monitor. The monitor display shows the camera’s IP address. A default
IP address of 192.168.0.120 may mean that the camera cannot obtain an
IP address from the router. Check the Ethernet/power connections and
router configuration.
or DC power cables are correctly connected to
• Camera set for static IP mode using an incorrect IP address. By default,
the camera is set for DHCP mode, which means it will automatically obtain
an IP address from your router. Reset the camera to factory default
settings by opening the service compartment and pressing the reset
button for 5 seconds or more.
Can’t connect to the camera on a web browser using local IP address:
• See steps above.
• Verify the camera’s local IP address using one of the methods listed in
“4. Finding the Camera’s IP Address” on page 8.
63
Page 72
Troubleshooting
Can’t connect to camera on a web browser using a DDNS address:
• FLIR DDNS address entered incorrectly into the address bar. Make sure
to enter http://, the Domain Name you received in the confirmation email,
followed by co
tomsmith.myddns-flir.com:80
lon, and the HTTP port number of the camera (e.g.
).
http://
• DDNS account not created. Go to http://ddns.myddns-flir.com and create
a DDNS account, and then input the DDNS account information into the
camera DDNS page (Network Service>DDNS).
• DDNS information not configured on camera. See “6.11.1 DDNS” on
page 45.
• Port forwarding not set up. Make sure the HTTP port (default: 80) and
Control port (default: 30001) are forwarded on your router to the camera’s
local IP address.
• Multiple cameras using same port number to connect. Configure each
camera to use different ports and port forward the new ports (see “6.7.2
Device Port” on page 28 for details on changing camera ports).
Can’t connect to camera video on a web browser:
• If using IE, make sure to install ActiveX plug-in or Adobe Flash Player.
For more information, see “6.3 Internet Explorer® Setup” on page 19.
• If using a browser other than IE (e.g. Google Chrome, Apple Safari, Mozilla
Firefox), make sure latest version of Adobe Flash Player is installed.
Video performs poorly on browser:
• Insufficient bandwidth available for high-quality stream1. Select st
ream2
under Stream. Stream2 provides a lower-resolution to conserve
bandwidth and improve performance on low-bandwidth connections.
• If using IE, click the message above the video area to use ActiveX plug-in
instead of Flash Player. ActiveX may provide smoother video
performance.
User account is locked:
• User accounts are locked when the password has been incorrectly
entered 3 times. To unlock the account, login to the camera web interface
as admin. Click Pri
vilege Manager>User. Under User, select the locked
user account and click Unlock to unlock the account.
64
Page 73
Need Help?
Please make sure to visit our website www.digimerge.com
to receive product updates and information.
3 Easy Ways To Contact Us
Online:
Product support is available 24/7 including product
information, user manuals, quick start up guides and FAQ’s
at www.digimerge.com
By Email:
Technical support (for technical/installation issues)
tech@digimerge.com
By Phone:
North America: 1-866-816-5919
Technical support (for technical/installation issues)
Mon-Fri 8.00 am to 8.00pm EST
We welcome your feedback at
info@digimerge.com
For more information, visit
www.digimerge.com
20032013_R5
Loading...