FLIR DNE14TL2 Instruction Manual

formerly

DNE14TL2

IR Dome IP Camera

Instruction Manual

English Version 1.0

www.digimerge.com www.flir.com/security

Thank you for purchasing this product. FLIR/Digimerge is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

• DNE14TL2

For more information on this product, firmware updates, and accessory products, please visit us at:

www.digimerge.com

www.flir.com/security

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.

Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.

2. Retain Instructions - The safety and operating instructions should be retained for future reference.

3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other.

A grounding type plug has two blades and a third grounding prong.

The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

7. Power Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.

8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer’s instructions have been followed.

9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.

10. Camera Extension Cables – Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.

11. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

Caution

operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

12. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.

: Maintain electrical safety. Powerline

Service

13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled or objects have fallen into

the video product.

• If the video product has been exposed to rain or

water.

• If the video product does not operate normally by

following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.

• If the video product has been dropped or the cabinet

has been damaged.

• When the video product exhibits a distinct change

in performance. This indicates a need for service.

Use

19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and cart combination to overturn.

21. Object and Liquid Entry - Never push objects of any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.

22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.

15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.

16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.

17. Wall or Ceiling Mounting - The cameras provided should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.

18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

General Precautions

FCC CLASS A NOTICE

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

www.digimerge.com

www.flir.com/security

1. All warnings and instructions in this manual should be followed.

2. Remove the plug from the outlet before cleaning. Do not use liquid aer water dampened cloth for cleaning.

3. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not b

4. During lightning storms, or when the unit is not used for a long time, disconnect the power

suppl

e blocked.

, antenna, and cables to protect the unit from electrical surge.

osol detergents. Use a

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product, the to change without notice from time to time.

manual to avoid improper

specifications are subject

iii

Features

• 2.1 MP HD, Sony Exmor™ 1/2.8" CMOS Progressive Scan

• 1080p picture quality at real-time (30 fps)

• Triple-streaming (H.264/MJPEG)

• Futureproof ONVIF 2.1 compliance (1.02 backwards compatible)

• Compatible with popular third party VMS software

• Milestone XProtect® GO (8 Channel) VMS included plus FLIR Syncro-V

• Power-over-Ethernet (PoE) operation, 14Watt max / 12V operation

• Backup options: MicroSD card, FTP, NAS, local

• Mobile Apps - iPhone, iPad, Android

• Supports two-way audio

• 3.3-12mm Varifocal MegaPixel lens

• 100 ft (30 m) IR Night Vision, True Day/Night (TDN)

• IP66 Weatherproof rated

• Multi-browser support: IE, Firefox, Safari, Chrome

• Secure Zoom/Focus Adjustment

• Free FLIR DDNS service

• 3-axis design

• 3 year warranty

* See www.digimerge.com for the most updated list of third party VMS compatibility

TABLE OF CONTENTS

1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 Default Camera Username, Password, and Ports . . . . . . . . . . .1

1.2 Camera Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

1.3 ONVIF Compatibility and Included Software Overview . . . . . . . .3

1.3.1 Syncro-V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.3.2 CMS-DH PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3. Camera Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

4. Finding the Camera’s IP Address . . . . . . . . . . . . . . . . . . 8

4.1 Finding the Camera’s IP Address Using Syncro-V . . . . . . . . . . .8

4.2 Finding the Camera’s IP Address using UPnP in Windows® 7 .9

4.3 Finding the Camera’s IP Address using Bonjour® in Mac OS® 10

4.4 Finding the Camera IP using the BNC Test Cable . . . . . . . . . . .11

5. Configuring Remote Connection . . . . . . . . . . . . . . . . . . 12

5.1 Connecting to a DDNS address using Syncro-V . . . . . . . . . . . .16

6. Web Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

6.1 Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

6.2 Chrome, Firefox, and Safari Setup . . . . . . . . . . . . . . . . . . . . . . .18

6.3 Internet Explorer® Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

6.4 Web Interface/Live Video Overview . . . . . . . . . . . . . . . . . . . . . . .22

6.4.1 Live Video Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

6.4.2 Configuring Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

6.5 Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

6.6 Stream Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

6.7 Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

6.7.1 Local Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

6.7.2 Device Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6.7.3 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.7.4 Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.7.5 OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6.7.6 Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6.7.7 BNC Video Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6.7.8 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6.8 Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6.8.1 Disk Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6.8.2 Motion Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

6.9 Local Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

6.9.1 Record Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

6.9.2 Record Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

6.10 Privacy Masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

6.11 Network Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

6.11.1 DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

6.12 Service Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

6.12.1 SMTP (Email Alert Setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

6.13 Privilege Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

6.13.1 Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

6.13.2 User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

6.13.3 Unlocking User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

6.14 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

6.14.1 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

6.15 Device Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

6.16 Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

6.17 Sensor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

6.17.1 Image Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

6.17.2 Shutter Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

6.17.3 Gain Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

6.17.4 Day/Night Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

6.17.5 Auto Iris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

6.17.6 Gamma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

6.17.7 AE Meter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

6.17.8 WB Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

6.17.9 WDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

6.17.10 Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

6.17.11 Noise Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

7. Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . 59

8. Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

9. Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 61

10. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

1. GETTING STARTED

RJ45 Coupler

BNC Test Cable

Mounting Screw Kit:

• 4x mounting screws

• 4x drywall anchors

Zoom/Focus Screwdriver

The system comes with the following components:

• 1 x Camera

• 1 x Mounting Screw Kit

• 1 x Zoom/Focus Screwdriver

• 1 x RJ45 Coupler

• 1 x BNC Test Cable

• 1 x Quick Start Guide

• 1 x Software/Documentation CD

Getting Started

1.1 Default Camera Username, Password, and Ports

Username: admin

Password: admin

Ports: 80 (HTTP), 30001 (Control/Streaming), 8080 (RTMP),

IP Address: DHCP Enable address)

NOTE: Onc r

ecommended to configure a static IP address. This will prevent the camera IP address changing in the event of a power failure. For details, see “6.7.1 Local Network” on page 27.

e you have completed the basic setup of the camera, it is

554 (RTS

d by Default (Router will automatically assign IP

Getting Started

Focus adjustment

Zoom adjustment

Lens

Camera base

microSD card slot (max. 64GB supported; SanDisk™/Kingston™ brand memory cards recommended)

Reset button

BNC analog output

Service compartment

Ball camera

Dome cover

1.2 Camera Overview

Getting Started

1.3 ONVIF Compatibility and Included Software Overview

This camera is ONVIF v2.1 compliant. It is designed for interoperability with popular VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For more information on ONVIF, visit www.onvif.org

Syncro-V, and CMS-DH PRO are provided. Syncro-V and CMS-DH PRO are client-only, meaning that each camera must be individually configured for remote access.

NOTE: Pr

ovided software is PC compatible only; Mac OS® access to the

cameras is available via Safari® browser only.

Please see the Quick Start Guide or the documentation provided on the CD for detailed software instructions. This manual only covers hardware installation, network setup, and web browser configuration.

1.3.1 Syncro-V

• Syncro-V is a client-only solution that supports up to 36 IP cameras. Syncro-V is a free software provided on the CD.

• Syncro-V supports all the features of the camera. It can access microSD/ SD card recordings and camera setup over a local network.

• Syncro-V manual is provided on the CD. For Syncro-V support, visit

www.digimerge.com

1.3.2 CMS-DH PRO

• CMS-DH PRO is a client-only solution that supports up to 16 IP cameras. CMS-DH PRO is a free software available on www.digimerge.com

• CMS-DH PRO allows you to view IP cameras and analog cameras from your Touch Series DVR’s side-by-side via the virtual DVR feature. You can view up to 64 screens at a time, including up to 16 IP cameras.

• CMS-DHS PRO does not support all the features of the camera, such as microSD/SD card recording.

• CMS-DH PRO manual and support are available from www.digimerge.com

* See www.digimerge.com for the most updated list of third party VMS compatibility

Connection

RJ45 Coupler

2. CONNECTION

The camera has the following termination cables:

1. RJ45 Network Interface: Connect to a router or switch on your network using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class 3 PoE switch required).

NOTE: Use the included RJ Ethernet cable.

2. Audio Input (RCA): Connect to a self-powered microphone for listen-in audio.

3. Audio Output (RCA): Connect to intercom/2-way audio.

4. DC12V (1A): 12V DC power input t polarity (+/-) marked on the power connector when connecting to power.

45 coupler to connect to male end of RJ45

an amplifier or self-powered speaker for

erminal. Make sure to follow correct

• Minimum Po

wer Requirement: 650mA / 8W.

3. CAMERA INSTALLATION

Mounting Points

Camera base

Mounting screws

Camera base

Ball camera

Dome camera

Make sure to follow the correct polarity if connecting the camera to DC power. Polarity is marked on the power connector.

1. Use the camera base to mark and drill holes for the mounting screws.

Camera Installation

2. Mount the camera base to the surface using the mounting screws (4x).

3. Feed the cables through the camera base and then connect the cables. Position the dome cover over the ball camera and screw it clockwise half way onto the camera base.

Camera Installation

Service compartment screws

BNC Test Cable

4. Move the ball camera to the

desired position and adjust the camera as needed:

• A. (Optional) To use a BNC test cable or insert a microSD card, open the service compartment by loosening the screws (2x) using a philipshead screwdriver.

• B. (Optional) Insert the included BNC test cable into the video test cable terminals and connect to a test monitor to check the camera viewing angle.

• C. (Optional) Insert a

Make sure to firmly close the service compartment once finished making adjustments to ensure the weatherproof rating.

microSD card

Focus screw

Zoom screw

Zoom/Focus screwdriver

microSD card into the camera. To enable recording, you must format the microSD card and configure microSD recording. For details, see “6.9.1 Record Directory” on page 37.

NOTE: The camera supports microSD cards up to a maximum size of 64GB. SanDisk™ or Kingston™ brand microSD cards are recommended.

Camera Installation

• D. Use the included Zoom/ Focus screwdriver to adjust the Zoom and Focus screws as needed.

5. When finished adjus amera, hold the ball

t the

camera firmly in place and screw the dome cover the rest of the way to secure it to the camera base. Holding the camera prevents it from moving while installing the dome cover.

Finding the Camera’s IP Address

Enter Admin Enter Admin

Click Login

Found camera IP address

4. FINDING THE CAMERA’S IP ADDRESS

Use the steps below to find the camera’s IP address and connect to the camera over the local area network (LAN) using Syncro-V, UPnP on Windows® 7, or Bonjour® in Mac OS®.

4.1 Finding the Camera’s IP Address Using Syncro-V

1. Install Syncro-V from the CD or from www.digimerge.com. Double-click

the Syncro-V icon (

2. Under User Name and Pass

(admin) and password (admin). Click Login.

3. Syncro-V opens and scans the local network for connected cameras.

Detected camera IP addresses on the LAN appear in the Device List on the left side of the screen with a

) on the Desktop. The log in screen appears.

word, enter the default Syncro-V user name

icon.

Finding the Camera’s IP Address

Click Continue to login

Enter Camera User Name (default: admin)

Enter Camera Password (default: admin)

Click and drag the camera to the display grid to open it

4. Click on a camera IP address in Device List to login.

5. Under User Name, enter the user name f

Under Password, enter the password for the camera (default: admin). Click Continue.

6. The camera appears under the camera IP address. Click and drag the

camera to the display grid to open it.

or the camera (default: admin).

NOTE: For detailed instructions on using Syncro-V, see the Syncro-V manual on the CD.

4.2 Finding the Camera’s IP Address using UPnP in

Windows® 7

NOTE: To use this method, your router must support UPnP and the camera

and computer must be on the same network. UPnP is enabled in the camera by default, and can be enabled/disabled using Syncro-V (check the Syncro-V manual for details).

Finding the Camera’s IP Address

Network

Double-click to open the camera

Enter Camera User Name (default: admin) Enter Camera Password (default: admin)

Click Login

1. Click Start>Computer>Network. The camera’s IP address appears

under Network Infrastructure.

2. Double-click the camera to open it in your default browser.

3. Under User Name and Pass

(default: admin) and Password (default: admin) and click Login.

word, enter the camera’s User Name

4.3 Finding the Camera’s IP Address using Bonjour® in

Mac OS®

NOTE: To use this method, the camera and computer must be on the same

network. Bonjour® is enabled by default, and can be enabled/disabled using Syncro-V (check the Syncro-V manual for details).

1. Open Safari® browser and click the Bookmarks button (

Finding the Camera’s IP Address

Bookmarks button

Bonjour

Double-click the camera’s IP address

Enter Camera User Name (default: admin) Enter Camera Password (default: admin)

Click Login

2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices

list.

3. Doubl

e-click the camera to open it in Safari®.

4. Under User Name and Password, enter the camera’s User Name

(default: admin) and Password (default: admin) and click Login.

4.4 Finding the Camera IP using the BNC Test Cable

When the BNC test cable is connected to the camera, the IP address is shown on the test monitor. The camera must be connected to power to use the BNC test cable.

NOTE: The def cannot obtain an IP address from the router. Check the Ethernet/power connections and router configuration.

ult IP address of 192.168.0.120 is shown if the camera

Configuring Remote Connection

HTTP

Control

100

30001

5. CONFIGURING REMOTE CONNECTION

Follow the steps below to configure your camera for connections over the Internet using a web browser, Syncro-V, or other VMS software.

Step 1 of 6: Locate the camera’s local IP address:

• See “4. Finding the Camera’s IP Address” on page 8.

Step 2 of 6: Port Forward your router:

You need to enable port forwarding for the following ports on your router to the camera

• HTTP Port (default: 80)

’s local IP address:

• Control Port (default: 30001)

NOTE: If y access, you must change the ports for each camera. Two cameras cannot use the same port number.

NOTE: P your installation has special requirements.

There are two methods for port forwarding:

• You can manually port forward your router. See your router’s user manual for details. An example of a port forwarding screen is shown below.

ou are configuring multiple IP cameras for individual remote

ort forwarding the RTSP and RTMP ports is not necessary unless

• Or, you can use the FLIR Auto Port Forwarding Wizard provided on the CD to automatically configure the necessary ports. See the Auto Port Forwarding manual on the CD for details.

Step 3 of 6: Locate your camera’s MAC address:

http://192.168.0.120:80

IP address

Colon

HTTP port number

http://

MAC Address

Configuring Remote Connection

1. Open a web bro bar in the following format:

2. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.

3. Click De

vice Info and write down the MAC Address.

wser and enter the camera’s IP address in the address

Step 4 of 6: Register for FLIR DDNS:

FLIR offers a free DDNS service for use with your IP camera. A DDNS account al network. The following outlines how to set up your free DDNS account.

NOTE: Y

the same LAN.

lows you to set up a web site address that points back to your local

our router must support UPnP to enable DDNS.

TE: You may use the same DDNS account for multiple IP cameras on

Configuring Remote Connection

Click Create Account

Enter personal information

Select model number

Enter MAC address

Choose URL

Click Create New Account

To setup your free FLIR DDNS account:

1. In your browser, go to 

http://ddns.myddns-flir.com and click Create

Acc

ount.

2. Complete the Account Information fields with

our personal information.

3. Complete the System Information fields:

• Product License: Select your product model from the Product License drop down menu.

• <Pr

oduct Code> - <MAC Address>: Enter the camera’s MAC address

you recorded earlier.

• URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).

4. Onc

e the information has been entered, click Create New Account.

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FLIR DNE14TL2 Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual