Fitbit Zip User Manual
Product Manual
Table of Contents
Getting Started ......................................................................................... 1!
What’s included ........................................................................................................................ 1!
Before you begin .................................................................................................................... 2!
Setting up Fitbit Zip on a Computer ..................................................... 3 !
Mac & PC requirements ........................................................................................................ 3!
Installing Fitbit Connect on a computer ........................................................................ 3!
Installing Fitbit Connect on your Mac ......................................................................... 3!
Installing Fitbit Connect on your PC ........................................................................... 3!
Pairing to a computer ........................................................................................................... 3!
Wireless sync to a computer .............................................................................................. 4!
Setting up Fitbit Zip on a Mobile Device ............................................. 6!
Mobile device requirements ............................................................................................... 6!
Pairing to an iOS device ....................................................................................................... 6!
Syncing to an iOS device ..................................................................................................... 7!
All-Day Sync ......................................................................................................................... 7!
Force sync ............................................................................................................................. 7!
Pairing to an Android device ............................................................................................. 7!
Syncing to an Android device ........................................................................................... 8!
Force sync ............................................................................................................................. 8!
Background sync ................................................................................................................ 8!
Using Fitbit Zip ...................................................................................... 10!
What Fitbit Zip tracks .......................................................................................................... 10!
Wearing your Zip ................................................................................................................... 10!
Using your Zip in wet conditions ................................................................................. 10!
Battery life ................................................................................................................................ 10!
Memory ....................................................................................................................................... 11!
General Zip Information ......................................................................... 12!
Environmental conditions ............................................................................................... 12!
Size and weight .................................................................................................................. 12!
Your Fitbit.com Dashboard ................................................................... 13!
Browser requirements ......................................................................................................... 13!
Using your dashboard .......................................................................................................... 13!
Understanding the dashboard ...................................................................................... 13!
Logging food and activities ........................................................................................... 13!
Device info preview .......................................................................................................... 14!
Managing your Zip from fitbit.com ............................................................................. 14!
Updating Fitbit Zip ................................................................................. 15!
Updating Zip on a computer ............................................................................................. 15!
Updating Zip on an iOS device ........................................................................................ 15!
Updating Zip on an Android device ............................................................................... 15!
Help ........................................................................................................... 17!
Return Policy and Warranty ................................................................. 18!
Regulatory and Safety Notices ............................................................ 19!
USA: Federal Communications Commission (FCC) Statement ........................... 19!
Canada: Industry Canada (IC) Statement .................................................................... 19!
EU (European Union) .......................................................................................................... 20!
Other ......................................................................................................................................... 20!
Safety Statement ................................................................................................................... 21!
Important Safety Instructions ........................................................................................... 21!
Battery Precautions ............................................................................................................. 22!
Disposal and Recycling Information .............................................................................. 22!
1
Getting Started
What’s included
Your Fitbit Zip Wireless Activity Tracker includes:
1. Fitbit Zip Wireless Activity Tracker
2. Clip
3. Battery Door Tool
4. Wireless Sync Dongle
5. 3V coin battery, CR2025
1. 2.
3.
4. 5.
2
Before you begin
1. Remove your Zip from its packaging and then use the battery door tool to
unlock the battery door. Insert the tool into the slot on the back of the unit,
and turn the door counterclockwise to remove it.
2. Once the door has been removed, insert the provided battery into the back of
the unit, with the “+” sign facing up. The battery will rest in the center of the
compartment.
3. Once the battery is in place, align the arrow on the battery door with the
‘unlock’ icon on your Zip to put the battery door in place. Use the battery door
tool to ‘lock’ the battery door by turning it clockwise until the arrow on the
door lines up with the ‘lock’ icon.
4. Once the display comes on, you will be ready to proceed with setup. The
device version of your Zip will appear on the display, followed by a series of
smiley faces, which are used to represent your activity level. The display will
remain on for 30 minutes after inserting the battery.
5. Take the wireless sync dongle from the box and plug it into a USB port on
your computer.
6. You are now ready to install Fitbit Connect.
3
Setting up Fitbit Zip on a Computer
Mac & PC requirements
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Installing Fitbit Connect on a computer
The free Fitbit Connect software allows your Zip to sync stored data to your
Fitbit.com dashboard.
Installing Fitbit Connect on your Mac
1. Go to the download page at http://www.fitbit.com/start/zip.
2. Verify that Mac is highlighted and click the Download button.
3. Go to your downloads folder and double-click the .dmg file.
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect”
using the Spotlight search feature.
4. Double-click the Fitbit Connect installation package.
5. Follow the on-screen instructions to complete setup.
Installing Fitbit Connect on your PC
1. Go to the download page at http://www.fitbit.com/start/zip.
2. Verify that PC is highlighted and click the Download button.
3. Go to your downloads folder and double-click the Fitbit Connect .exe file.
4. Choose your language and follow the on-screen instructions.
Pairing to a computer
Once Fitbit Connect is installed on your computer, you can begin the process to pair
your Zip to Fitbit.com.
4
1. Mac: On the Menu Bar click the Fitbit Connect icon and choose Open Main
Menu.
PC: In the Windows System Tray, right-click the Fitbit Connect icon and
choose Open Main Menu.
2. From the main menu, select Set Up a New Fitbit Device.
3. Account Setup:
a. Select New to Fitbit if you don’t already have a Fitbit.com account.
b. Select Existing User to log into your existing Fitbit.com account.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose Don’t Replace to continue
setup using a different email address.
If you’d like to use your Zip with your existing account, choose
Replace Tracker, remove your other tracker, and replace it with
your Zip.
4. Enter or confirm your personal details and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. You can adjust your privacy settings on the Fitbit
website to control what information is shared with others.
5. Choose Zip as the device you’re setting up.
6. Plug the wireless sync dongle into an available USB port and click Next.
7. Fitbit Connect will now search for your Zip. Once your Zip has been
discovered, you will be prompted to enter the 4 digit pairing number
displayed on your Zip's screen. The pairing number will display with the radio
icon and begin with a 0. It may take up to 30 seconds for this number to
appear.
If the number does not display, click I don’t see a number. You will then be
prompted to:
• Make sure the battery is inserted and your Zip screen is on.
• Move any nearby trackers away from the wireless sync dongle.
• Make sure that your Zip is removed from the clip case.
NOTE: If you experience trouble setting up your Zip, you can get support at
http://help.fitbit.com.
8. After you enter the number displayed, your Zip will be linked (paired) to your
Fitbit account.
9. Once your Zip has been linked with your Fitbit.com account you will see an
“All Set” screen, which will allow you to click through to Fitbit.com where you
can access all of the information synced from your Zip to your account.
Wireless sync to a computer
Fitbit Connect must be installed and your wireless sync dongle plugged into your
computer for your tracker to sync to Fitbit.com.
Syncing occurs every 15 minutes when your Zip has new data and is within 20 feet of
a plugged-in wireless sync dongle.
5
You can force sync your Zip by clicking on the Fitbit Connect icon, which is located
by the time and date on your computer. Select Sync Now to start the force sync.
NOTE: If you experience any trouble syncing your tracker with your computer, you
can visit http://help.fitbit.com for help.
6
Setting up Fitbit Zip on a Mobile Device
Mobile device requirements
The Fitbit Zip is capable of setting up and syncing with mobile devices that support
Bluetooth 4.0 technology.
To see if your mobile device is compatible with your Zip, visit
http://www.fitbit.com/devices.
NOTE: If your device is not compatible to sync via Bluetooth, you can still use the
Fitbit app to view your data and track your progress.
Before you set up your Zip on a mobile device, you’ll need to:
• Download and install the Fitbit app from the App Store (iOS) or Google Play
Store (Android).
• If you already have the Fitbit app installed, make sure you have the latest
version.
• Enable Bluetooth on your mobile device.
Pairing to an iOS device
Your Zip must be paired directly through the Fitbit app, and not through your iOS
device’s Bluetooth preferences.
1. Open the Fitbit app.
2. Create an account:
a. Select Join Fitbit if you don’t already have a Fitbit.com account.
Note: Click Log In if you’re an existing Fitbit app user. Only one Fitbit
tracker can be paired to an account.
If you’re replacing an existing tracker, tap Account > Set Up a New
Fitbit Device.
b. Tap Zip and then Set up your Zip.
c. On the next few screens, enter your personal details. This information
personalizes your Fitbit experience and improves the accuracy of your
calorie burn and distance data. You can adjust your privacy settings on
the Fitbit website to control what information is shared with others.
d. Enter your name and the email address and password you want to use
for your Fitbit account.
3. Be sure that the battery has been inserted in your Zip. Make sure that your Zip
is awake by giving it a tap. Move your tracker close to your mobile device, and
then tap Start to begin searching for your Zip.
4. Once the Fitbit app shows the message “We found a Zip!” you can tap Next to
continue.
5. Your Zip will show four numbers beginning with a zero. Enter them when
prompted and tap Next.
6. Tap Next to complete setup. You can now use the Fitbit app to start tracking
your progress with Zip.
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