Shortcuts24
Check battery level24
Set up device lock25
Adjust always-on display25
2
Turn off the screen27
Care for Sense27
Apps and Clock Faces28
Change the clock face28
Open apps29
Organize apps29
Download additional apps29
Remove apps29
Update apps30
Adjust app settings and permissions30
Voice Assistant31
Set up Amazon Alexa Built-in31
Set up Google Assistant31
Interact with your voice assistant32
Check Alexa alarms, reminders, and timers33
Lifestyle34
Starbucks34
Agenda34
Weather34
Check the weather35
Add or remove a city35
Find Phone35
Notifications from your phone37
Set up notifications37
See incoming notifications37
Manage notifications38
Turn off notifications38
Answer or reject phone calls39
Take on-wrist phone calls40
Respond to messages (Android phones)41
Timekeeping42
Use the Alarms app42
3
Dismiss or snooze an alarm42
Use the Timer app43
Activity and Wellness44
See your stats44
Track a daily activity goal45
Choose a goal45
Track your hourly activity45
Track your sleep46
Set a sleep goal46
Learn about your sleep habits46
Track your skin temperature changes47
Manage stress49
Use the EDA Scan app50
Practice guided breathing50
Check your stress management score51
Advanced health metrics52
Exercise and Heart Health53
Track your exercise automatically53
Track and analyze exercise with the Exercise app54
Track an exercise54
Customize your exercise settings55
Check your workout summary56
Check your heart rate56
Custom heart-rate zones58
Earn Active Zone Minutes58
Receive heart-rate notifications58
View your cardio fitness score59
Work out with Fitbit Coach60
Share your activity60
Music61
Connect Bluetooth headphones or speakers61
Control music with Sense61
Choose the music source62
4
Control music62
Control music with the Spotify - Connect &Control app62
Listen to music with the Pandora app (United States only)63
Listen to music with the Deezer app63
Heart-rate signal missing69
GPS signal missing69
Can't connect to Wi-Fi70
Other issues71
General Info and Specifications72
Sensors andComponents72
Materials72
Wireless technology73
Haptic feedback73
Battery73
Memory73
Display73
Band size73
Environmental conditions74
Learn more74
Return policy and warranty74
5
Regulatory and Safety Notices75
USA:Federal Communications Commission(FCC) statement75
Canada:Industry Canada (IC)statement76
European Union (EU)77
IP Rating78
Argentina79
Australia and New Zealand79
Belarus79
China80
Customs Union81
Indonesia81
Israel81
Japan82
Kingdom of Saudi Arabia82
Mexico82
Moldova83
Oman83
Philippines83
Serbia83
Singapore83
South Korea84
Taiwan85
United Arab Emirates88
Safety Statement88
6
Get started
Fitbit Sense is the advanced smartwatch that helps you tune in to your body with
tools for heart health, stress management, skin temperature trends, and more.
Take a moment to review our complete safety information at fitbit.com/safety.
Sense is not intended to provide medical or scientific data.
What's in the box
Your Sense box includes:
Watch with small band
(color and material varies)
The detachable bands on Sense come in a variety of colors and materials, sold
separately.
Charging cableAdditional large band
7
Charge your watch
A fully-charged Sense has a battery life of 6+ days. Battery life and charge cycles
vary with use and other factors; actual results will vary.
To charge Sense:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Hold the other end of the charging cable near the port on the back of the
watch until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your watch.
Charge Sense for 12 minutes for 24 hours of battery life. While the watch charges,
tap the screen twice or press the button to turn the screen on. The battery level
appears for several seconds, then disappears so you can use your watch while it
charges. Charging fully takes about 1-2 hours.
8
Set up Sense
Set up Sense with the Fitbit app for iPhones and iPads or Android phones. The
Fitbit app is compatible with most popular phones and tablets. See
fitbit.com/devices to check if your phone or tablet is compatible.
To get started:
1. Download the Fitbit app:
l Apple App Store for iPhones and iPads
l Google Play Store for Android phones
2. Install the app, and open it.
l If you already have a Fitbit account, log in to your account > tap the
Today tab> your profile picture > Set Up a Device.
l If you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Sense to your
account.
When you're done with setup, read through the guide to learn more about your
new watch and then explore the Fitbit app.
For more information, see help.fitbit.com.
Connect to Wi-Fi
During setup, you're prompted to connect Sense to your Wi-Fi network. Sense uses
Wi-Fi to more quickly transfer music from Pandora or Deezer, download apps from
9
the Fitbit App Gallery, and for faster, more reliable OS updates.
Sense can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi
networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi
networks that require more than a password to connect—for example, logins,
subscriptions, or profiles. If you see fields for a username or domain when
connecting to the Wi-Fi network on a computer, the network isn't supported.
For best results, connect Sense to your home Wi-Fi network. Make sure you know
the network password before connecting.
For more information, see help.fitbit.com.
See your data in the Fitbit app
Open the Fitbit app on your phone or tablet to view your activity and sleep data,
log food and water, participate in challenges, and more.
10
Unlock Fitbit Premium
Fitbit Premium is your personalized resource in the Fitbit app that helps you stay
active, sleep well, and manage stress. A Premium subscription includes programs
tailored to your health and fitness goals, personalized insights, hundreds of
workouts from fitness brands, guided meditations, and more. New Premium
customers can redeem a free trial.
Sense comes with a 6-month free trial of Fitbit Premium for eligible customers in
certain countries.
For more information, see help.fitbit.com.
Premium health and wellness reminders
Set up Premium health and wellness reminders in the Fitbit app, and receive
reminders on your watch that encourage you to form and maintain healthy
behaviors. For more information, see help.fitbit.com.
11
Wear Sense
WearSense around your wrist. If you need to attach a different size band, or if you
purchased another band, see the instructions in "Change the band" on page15.
Placement for all-day wear vs. exercise
When you're not exercising, wear Sense a finger's width above your wrist bone.
In general, it's always important to give your wrist a break on a regular basis by
removing your watch for around an hour after extended wear. We recommend
removing your watch while you shower. Although you can shower while wearing
your watch, not doing so reduces the potential for exposure to soaps, shampoos,
and conditioners, which can cause long-term damage to your watch and may cause
skin irritation.
For optimized heart-rate tracking while exercising:
l During workouts, try moving the band higher on your wrist to get a better fit.
If you experience any discomfort, loosen the band, and if it persists give your
wrist a break by taking it off.
12
l Wear your watch on top of your wrist, and make sure the back of the device is
in contact with your skin.
Fasten the band
1. Place Sense around your wrist.
2. Slide the bottom band through the first loop in the top band.
13
3. Tighten the band until it fits comfortably, and press the peg through one of
the holes in the band.
4. Slide the loose end of the band through the second loop until it lies flat on
your wrist. Make sure the band isn’t too tight. Wear the band loosely enough
that it can move back and forth on your wrist.
Handedness
For greater accuracy, you must specify whether you wear Sense on your dominant
or non-dominant hand. Your dominant hand is the one you use for writing and
eating. To start, the Wrist setting is set to non-dominant. If you wear Sense on your
dominant hand, change the Wrist setting in the Fitbit app:
From the Today tabin the Fitbit app, tap your profile picture >Sense tile
>Wrist >Dominant.
14
Wear and care tips
l Clean your band and wrist regularly with a soap-free cleanser.
l If your watch gets wet, remove and dry it completely after your activity.
l Take your watch off from time to time.
l If you notice skin irritation, remove your watch and contact customer support.
For more information, see fitbit.com/productcare.
Change the band
Sense comes with a small band attached and an additional large, bottom band in
the box. Boththe top and bottom bands can be swapped with accessory bands,
sold separately on fitbit.com. For band measurements, see "Band size" on page73.
Fitbit Versa 3 bands are compatible with Sense.
Remove a band
1. Turn over Sense and find the band latches.
2. To release the latch, slide the flat button toward the band.
15
3. Gently pull the band away from the watch to release it.
4. Repeat on the other side.
Attach a band
To attach a band, press it into the end of the watch until you hear a click and it
snaps into place. The band with the loops and peg attaches to the top of the watch.
16
Basics
Learn how to manage settings, set a personal PIN code, navigate the screen, and
care for your watch.
Navigate Sense
Sense has a colorAMOLEDtouchscreen display and 1 button.
Navigate Sense by tapping the screen, swiping side to side and up and down, or
pressing the button. To preserve battery, the watch’s screen turns off when not in
use, unless you turn on the always-on display setting. For more information, see
"Adjust always-on display" on page25.
Basic navigation
The home screen is the clock.
l Swipe down to see notifications.
l Swipe up to see widgets, such as your daily stats, the weather, and shortcuts
to start the Relax app and EDAScan app.
l Swipe left to see the apps on your watch.
l Swipe right to open quick settings or return to the previous screen in an app.
l Press the button to return to the clock face.
17
Button shortcuts
Use the button to quickly access Fitbit Pay, voice assistant, quick settings, or your
favorite apps.
Press and hold the button
Hold the button for 2 seconds to activate a feature of your choice. The first time you
use the button shortcut, select which feature it activates. To change which feature
activates when you hold the button, open the Settings appon your watch and
tap Shortcuts. Tap Press &hold, and select the app you want.
18
Double-press the button
Double-press the button to open shortcuts to 4 apps or features. To start, the 4
shortcuts are music controls, quick settings, your voice assistant, and Fitbit
Pay. To change these shortcuts, open the Settings appon your watch and
tap Shortcuts. Under Double Press, tap the shortcut you want to change.
Quick settings
Swipe right from the clock face on your watch to access quick settings.
19
Do Not Disturb
When the do not disturb setting is on:
l Notifications, goal celebrations, and reminders
are muted.
The do not disturb icon illuminatesin quick
l
settings.
You can't turn on do not disturb and sleep mode at the
same time.
Sleep Mode
When the sleep mode setting is on:
l Notifications, goal celebrations, and reminders
are muted.
l The screen's brightness is set to dim.
l The Always-On Display clock face is turned off.
l The screen stays dark when you turn your wrist.
The sleep mode icon illuminatesin quick
l
settings.
Sleep mode turns off automatically when you set a
sleep schedule. To set a schedule:
Open the Settings appand tap Quiet modes.
1.
2. Under Sleep mode, tap Schedule mode >Offhours.
3. Tap the start or stop time to adjust when the
mode turns on and off. Swipe up or down to
change the time, and tap the time to select it.
Sleep mode automatically turns off at the time
you schedule, even if you manually turned it on.
Screen Wake
You can't turn on do not disturb and sleep mode at the
same time.
When you set screen wake to automatic, the
screen turns on each time you turn your wrist.
20
Brightness
Whenyou set screen wake to manual, press the button
or tap the screen to turn on the display.
Adjust the screen brightness.
Always-On Display
Music Volume
Turn always-on display on or off. For more information,
see "Adjust always-on display" on page25.
Adjust the volume of music playing through
headphones or speakers paired to your watch. For
more information, see "Connect Bluetooth headphones
or speakers" on page61.
Widgets
Add widgets to your watch to see your daily stats, log your water intake or weight,
check the weather forecast, and start a session in the Relax app or EDAScan app,
and more. To see your widgets, swipe up from the clock face.
To add a new widget:
21
1. From the clock face, swipe up to the bottom of the widgets,and tap Manage.
Under More Widgets, tap theicon next to the widget you want to add.
2.
3. Swipe up to the bottom of the page,and tap Done.
To turn off a widget:
1. From the clock face, swipe up to the bottom of the widgets,and tap Manage.
2. Tap the >icon next to the widget you want to adjust.
Tap the switch iconnext to Show Widget to turn it off.
3.
4. Swipe up to the bottom of the page,and tap Done.
To adjust the information you see on a widget:
1. From the clock face, swipe up to the bottom of the widgets,and tap Manage.
2. Tap the >icon next to the widget you want to adjust.
3. Adjust any settings you want to change.
4. Swipe up to the bottom of the page,and tap Done.
To change the order of widgets:
1. From the clock face, swipe up to the bottom of the widgets,and tapManage.
2. Press and hold the widget you want to move, and drag it up or down in the
list of widgets. When it's in the correct new location, lift your finger.
3. Swipe up to the bottom of the page,and tapDone.
Adjust settings
Manage basic settings in the Settings app:
22
Display
BrightnessChange the screen's brightness.
Screen
wake
Screen
timeout
Always-on
display
Change whether the screen turns on when you turn your wrist.
Adjust the amount of time before the screen turns off or switches to
the always-on display clock face.
Turn always-on display on or off, and change the type of clock face
shown.
Vibration &audio
VibrationAdjust your watch's vibration strength.
MicrophoneChoose whether your watch can access the microphone.
BluetoothManage connected Bluetooth devices.
Goal reminders
Active Zone Minutes
goal
Turn Active Zone Minutes weekly goal notifications on or
off.
Quiet modes
Focus
mode
Do not
disturb
Sleep mode Adjust sleep mode settings, including setting a schedule for the
Alexa
notifications
Turn off notifications while using the Exercise app.
Turn off all notifications.
mode to automatically turn on and off.
Turn Amazon Alexa notifications off.
23
Shortcuts
Press
&hold
Double
Press
Choose the app or feature you want to open when you press and hold
the button.
Choose 4 apps or features to appear as shortcuts when you doublepress the button.
Tap a setting to adjust it.Swipe up to see the full list of settings.
Check battery level
From the clock face, swipe right. The battery level icon is at the top of the screen.
Wi-Fi won't work on Sense when the battery is 25% or less, and you'll be unable to
update your device.
If your watch's battery is low (fewer than 24 hours remaining), a red battery
indicatorappears on the clock face. If your watch's battery is critically low (fewer
than 4 hours remaining), the battery indicator flashes. When the battery is low:
l The screen brightness is set to dim
l The vibration strength is set to light
l If you’re tracking an exercise with GPS, GPS tracking turns off
l Always-on display is turned off
l You can't use the voice assistant feature
l You can't use quick replies
24
l You can't use music controls
l You won't receive notifications from your phone
Charge Sense to use or adjust these features.
Set up device lock
To help keep your watch secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PINcode to unlock your watch. If you set
up Fitbit Pay to make contactless payments from your watch, device lock is turned
on automatically and you're required to set a code. If you don't use Fitbit Pay,
device lock is optional.
Turn on device lock or reset your PINcode in the Fitbit app:
From the Today tabin the Fitbit app, tap your profile picture >Sense tile
>Device Lock.
For more information, see help.fitbit.com.
Adjust always-on display
Turn on always-on display to show the time on your watch, even when you're not
interacting with the screen.Many clock faces and certain apps have an always-on
display mode.
25
To turn always-on display on or off, swipe right from the clock face to open quick
settings. Tap the always-on display icon.
Note that turning on this feature impacts your watch's battery life. When always-on
display is turned on, Sense requires more frequent charging.
Clock faces without an always-on display mode use a default always-on display
clock face. Choose between an analog or digital clock face. Open the Settings app
>Display. In the Always-on display section, tap Analog or Digital.
Always-ondisplay automatically turns off when your watch's battery is critically
low.
For more information, see help.fitbit.com.
26
Turn off the screen
To turn off your watch's screen when not in use, briefly cover the watch face with
your opposite hand, press the button, or turn your wrist away from your body.
Note that if you turn on the always-on display setting, the screen won't turn off.
Care for Sense
It's important to clean and dry Sense regularly. For more information, see
fitbit.com/productcare.
27
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