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WALL RANGEHOOD
CONTEMPORARY
HC60DCXB4, HC90DCXB4, HC90DCBB4, HC120DCXB4,
HC90DCEBB4 & HC90DCEXB4 models
USER GUIDE
NZ AU
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CONTENTS
Safety and warnings 4
Cooking considerations 6
First use 7
Wi-Fi connection 8
Light settings 9
Care and cleaning 10
Parts and accessories 12
Troubleshooting 13
Manufacturer’s Warranty 14
Customer care 16
Registration
To register your product visit our website: fisherpaykel.com/register
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SAFETY AND WARNINGS
!
WARNING!
Electric Shock Hazard
Failure to follow this advice may result in
electric shock or death.
• Always disconnect the appliance from the
mains power supply before carrying out any
maintenance or repairs. Failure to do so can result
in death, electric shock, fire or injury to persons.
• Do not immerse cord or plugs in water or
other liquid.
!
WARNING!
Weight Hazard
Failure to follow this advice may result in
personal injury.
• The appliance is heavy. Please ensure adequate
care is taken when installing the appliance to
prevent personal injury. The appliance must be
installed onto a solid wall, stud, beam or truss.
• Product weight:
HC60DCXB4 15kg
HC90DCXB4 17kg
HC90DCBB4 17kg
HC90DCEBB4 12kg
READ AND SAVE THESE INSTRUCTIONS
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HC120DCXB4 25kg
HC90DCEXB4 12kg
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SAFETY AND WARNINGS
WARNING!
When using this appliance always exercise basic safety precautions including
the following:
General
z
This product is for use with a compatible Fisher & Paykel external motor (some
models only). Failure to comply could void your warranty. Please read the entire set of
instructions before installing or using this appliance.
z
Remove all packaging, including protective wrappings, before use.
z
The room must have adequate ventilation when the rangehood is used at the same time
as appliances burning gas or other fuels.
z
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning the use of the appliance by
a person responsible for their safety.
z
Children should be supervised to ensure they do not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
z
Never leave frying food unattended since grease can overheat and catch fire. The risk of
fire is even greater in the case of used oil.
z
Do not flambé under the rangehood.
z
The rangehood may stop working during an electrostatic discharge (eg lightning).
Switch off the electricity supply to the rangehood and reconnect after one minute.
z
CAUTION: accessible parts may become hot when used with cooking appliances.
Maintenance
z
You must read the details concerning the method and frequency of cleaning.
z
Unplug or disconnect the appliance from the power supply before servicing or cleaning.
z
There is a fire risk if cleaning is not carried out in accordance with the instructions.
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Never use the rangehood without the filters in place.
z
Never use abrasive or oil based cleaners.
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COOKING CONSIDERATIONS
Induction
Induction cooktops use energy-efficient technology that only heats the contents of a
cooking pot, not the surrounding air. As a result, there is more likelihood of condensation
on rangehood filters, splashbacks and surrounding cabinetry than when you use traditional
electric or gas cooktops.
Other factors that influence condensation are room temperature, humidity, natural
ventilation of the room, size of the cookware and how the induction cooktop is being
used. For example, rapid boiling increases the likelihood of condensation. It is important to
understand that neither the rangehood nor the induction cooktop are faulty.
Reducing condensation
z
When boiling, use the rangehood on a lower speed setting and the induction cooktop on
a lower heat setting.
z
Switch the rangehood on 5 minutes before cooking and let it run for at least 5minutes
after cooking.
Gas
Rangehood surfaces may become hot if using a powerful gas cooktop or multiple gas
burners operating at the same time. This effect can be reduced by using the maximum
speed setting to enable hot air to be extracted quickly.
Optimising performance
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Turn your rangehood on for a few minutes before cooking. This will establish air currents
up through the rangehood, remove hot air from your kitchen and keep the rangehood
surface cool.
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Reduce fan speed for normal use and increase it for high heat, strong odours or fumes.
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FIRST USE
Control panel
1 2 3 4 5 6 7 8 9 !0
1 2 3 4 5 6 7 8 9 !0
Press to turn the rangehood on/off. The fan turns on at lowest
1 Power
2 Timer
3 Lights
4 Reduce fan speed Press to reduce fan speed.
5 Fan speed indicator Illuminates to indicate fan speed.
6 Increase fan speed Press to increase fan speed.
7 Boost
8 Wi-Fi Press to start Wi-Fi connection process.
9 Link mode
!0 Filter cleaning mode
speed and lights turn on to the last used level. Fan turns off
after 4 hours with no interaction.
Press to turn the timer on. The fan operates for 5 minutes at the
current speed and 2 minutes at each descending speed before
turning off.
Press to turn lights on/off or change settings. Refer to
‘Light settings’.
Press to turn the fan onto boost speed. Reverts to speed 3 after
5 minutes.
Press to start linking to a compatible cooktop, then follow
instructions on the cooktop to connect. Rangehood will turn on/
off automatically while cooking.
Illuminates to indicate filters require cleaning. Press once
to reset.
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WI-FI CONNECTION
Your appliance may be connected to your home wireless network and operated remotely
using the app.
Getting started
z
Ensure your home Wi-Fi network is turned on.
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You will be given step by step guidance on your mobile device.
z
It may take up to 10 minutes to connect your appliance.
z
For further guidance and troubleshooting, please refer to the app.
On your mobile device:
1 Download the app from www.fisherpaykel.com/connect
2 Register and create an account.
3 Add your appliance and set up the Wi-Fi connection.
Connecting to your home Wi-Fi
Press Wi-Fi button. It will start to flash.
1
Follow the instructions in the app to
complete the connection within 15 minutes.
Disconnecting from your home Wi-Fi
2
8
Press and hold Wi-Fi button for 5 seconds
until it flashes, or open the app and remove
rangehood.
Connection will time out after 15 minutes.
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LIGHT SETTINGS
Lights can be adjusted for brightness or colour temperature. They will turn off after 12 hours
with no interaction.
Adjusting brightness level
With rangehood ON, press and hold Lights
button to adjust brightness level. You can
also adjust brightness via the app.
Changing colour temperature
With rangehood OFF, press and hold Light
button until adjacent buttons flash red for
WARM or white for COLD.
Press again to switch between options.
To confirm, press and hold until flashing
stops.
You can also change colour temperature
via the app.
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CARE AND CLEANING
Disconnect the product from the power source before undertaking any cleaning. Clean your
rangehood regularly using a mild, liquid detergent and a clean soft cloth to avoid a build-up
of grease. Avoid the use of corrosive chemicals, abrasive cleaning products, hard brushes
and steel wool pads. In areas of high humidity or coastal environments, cleaning should be
carried out more frequently.
Do not operate the hood without filters in place.
Aluminium filters
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Clean the filters at least once a month. Filters may need to be cleaned more frequently
depending on the cooking methods used and frequency of use.
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Aluminium filters should be removed and cleaned with hot soapy water or in
a dishwasher.
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If washed in a dishwasher, the filter should be placed in an upright position to prevent
food from falling on them.
z
After rinsing and drying, refit the filters.
Removing the aluminium filters
Pull the catch and tilt the filter downwards
1
until vertical, then lift the filter up to
disengage it from the supports.
Replacing the aluminium filters
2
10
Hook the vertical filter onto the slots at the
rear of the cooker hood. Lift the filter up until
the clips fully engage.
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CARE AND CLEANING
Carbon filters (some models only)
Carbon filters are for use in recirculating mode. They are disposable and must be replaced
at least every three months to ensure the performance of the rangehood. In the event of a
fire, grease-laden filters could be flammable.
Removing the carbon filters
Remove the aluminium filters from
1
Replacing the carbon filters
2
the rangehood before removing the
carbon filters.
Place a new carbon filter on each side of the
motor inlet and turn until they clip into place.
Refit aluminium filters.
Replacing LED lights
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Please contact your Fisher & Paykel trained and supported service technician. Refer to
fisherpaykel.com for contact details.
External motor maintenance and cleaning (some models only)
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Before roof restoration or cleaning completely cover the outside motor system to avoid
any chemical contact.
z
Regularly clean the area surrounding the external motor to ensure it is not blocked
by debris.
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PARTS AND ACCESSORIES
ITEM REFERENCE NUMBER
LED Strip 60cm 793708
LED Strip 90cm 793709
Filter with Stainless Steel cover and anti drop hooks 793707
Carbon filter x 2 793599
Recirculation Diverter 150mm 793713
Chimney Extension 850mm 792492
Chimney extension 850mm Black Stainless Steel 793716
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TROUBLESHOOTING
If there is a problem with your rangehood, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
PROBLEM POSSIBLE CAUSE WHAT TO DO
The external motor shuts
off during use
Airflow is lower
than expected
Rangehood is loud External motor is installed in
Wi-Fi button is
flashing white
App not working to
control rangehood
The thermal protector has shut off
the motor to prevent overheating.
The ducting is blocked. Check the ducting and external vent
The external motor is blocked. Check the external motor is clear of
Incorrect ducting used. Check that the correct ducting has
Ducting route is very long. Check the ducting route is as short
wrong place.
Incorrect ducting used in
installation.
Ducting installed incorrectly. Check ducting is installed as per
Rangehood is trying to reconnect
to the Wi-Fi network.
Rangehood is still connected to
old Wi-Fi network.
You are not connected to the
internet.
Turn off the rangehood. Wait
approximately 60 minutes, then
restart it.
for kinks or blockages.
debris.
been used as per the installation
guide.
as possible.
External motor should be installed
as per the installation guide.
Check ducting is installed as per the
installation guide.
installation guide, with no loose
sections, kinks or vibrations.
Check your Wi-Fi router.
Press and hold Wi-Fi button until it
flashes red. Open SmartHQ App and
follow instructions on screen.
Check your Wi-Fi router.
Link button
flashing white
Excessive condensation
forms on the rangehood
Rangehood is trying to reconnect
to the cooktop.
Using an induction cooktop. Condensation can be minimised.
High ambient temperature,
humidity or low natural ventiliation
in the room.
Height of rangehood installation.
Check your cooktop.
Refer to ‘Cooking considerations’.
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MANUFACTURER’S WARRANTY
You automatically receive a 2-year Manufacturer’s Warranty with the purchase ofthis
product covering parts and labour for servicing within the country of purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour any
part of the product, the serial number of which appears on the product, which is found to
be defective within TWO YEARS of the date of purchase.
Note: this Manufacturer’s Warranty is an extra benefit and does not affect your legal rights.
This Manufacturer’s Warranty DOES NOT cover
A Service calls which are not related to any defect in the product. The cost of a service
call will be charged if the problem is not found to be a product fault. For example:
1 Correcting the installation of the product.
2 Instructing you how to use the product.
3 Replacing house fuses or correcting house wiring or plumbing.
4 Correcting fault(s) caused by the user.
5 Noise or vibration that is considered normal, eg drain/fan sounds, refrigeration noises
oruserwarning beeps.
6 Correcting damage caused by pests, eg rats, cockroaches, etc
7 Replacement light bulbs.
B Defects caused by factors other than:
1 Normal domestic use; or
2 Use in accordance with the product’s user guide.
C Defects to the product caused by accident, neglect, misuse or ‘act of God’.
D The cost of repairs carried out by non-trained and supported service technicians or
thecost of correcting such repairs.
E Normal recommended maintenance as set out in the product’s user guide.
F Repairs when the appliance has been dismantled, repaired or serviced by other than
aFisher&Paykel trained and supported service technician or the selling dealer.
G Pick-up and delivery.
H Transportation or travelling costs involved in the repair when the product is
installed outside the Fisher&Paykel trained and supported service technician’s
normal service area.
Nothing in this Manufacturer’s Warranty is intended to, or does, limit any rights you may
have under law to recover the costs of inspecting or returning the goods to us.
This product has been designed for use in a normal domestic (residential) environment.
This product is not designed for commercial use (whatsoever). Any commercial use by
acustomer will affect this product’s Manufacturer’s Warranty.
Service under this Manufacturer’s Warranty must be provided by a Fisher&Paykel trained
and supported service technician (refer to the ‘Customer Care’ section at the back of this
book). Suchservice shall be provided during normal business hours. ThisManufacturer’s
Warranty certificate should be shown when making any claim.
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MANUFACTURER’S WARRANTY
For Australian Customers
This Manufacturer’s Warranty is an extra benefit and does not affect your legal rights. Our
goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure andforcompensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Please keep this user guide in a safe place.
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CUSTOMER CARE
Before you call for service or assistance
Check the things you can do yourself. Refer to your user guide and check that:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
If after checking these points you still need assistance or parts, please refer to your nearest
Fisher & Paykel trained and supported service technician, Customer Care, or contact us
through our local website listed on the back cover.
In New Zealand if you need assistance*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or
if we can be of any further help, contact our Customer Care Centre.
Toll free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre can
recommend a Fisher & Paykel trained and supported service technician in your area.
In Australia if you need assistance*
Call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll free: 1300 650 590
Fax: (07) 3826 9298
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163
If you need service*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre can
recommend a Fisher & Paykel trained and supported service technician in your area.
For rest of the world*
Call the Fisher & Paykel retailer/dealer from whom you purchased the product. Theyare
trained to provide information on your appliance. If we can be of any furtherhelp, contact
use on:
Phone: +64 9 273 0660
Fax: +64 9 273 0580
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany,
Auckland 2163, New Zealand.
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CUSTOMER CARE
*If you call, write or contact our website please provide:
your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to your
request for assistance.
Product details can be found on the inside of the chassis.
The filter needs to be removed to be able to see them.
Registration
Register your product with us so we can provide you with the best service possible.
To register your product visit our website: fisherpaykel.com/register
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Tow n
Country
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FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2023. All rights reserved.
The models shown in this guide may not be available in all markets
The product specifications in this guide apply to the specific products and
models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time.
For current details about model and specification availability in your country,
please go to our website or contact your local Fisher&Paykel dealer.
and are subject to change at any time.
106061A 07.2
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