(For you to record).
It is important to keep this manual in a safe place.
Date of Purchase: ________________________________
Purchaser: ______________________________________
Dealer/Retailer: __________________________________
Branch/Location: __________________________
Country: __________________________________
Model Number: __________________________________
Serial Number: __________________________________
N.B. To find information on model numbers and
serial numbers, look on the back of the
machine in the top right hand corner.
Page 3
INTELLIGENCE WORKING FOR YOU1
INTELLIGENCE
WORKING FOR YOU
Over 65 years of laundry experience has led to the
development of the world’s most advanced wash
systems, The Smart Drive.
Unlike conventional machines, Smart Drive
autowashers use intelligence to adapt the wash action
and water levels to save on water and electricity use;
making it kinder on your wallet and the environment.
• Intelligent Electronics: A powerful microprocessor
controls every aspect of the Smart Drive, allowing it
to continually monitor and respond to each wash.
It contains over 10,000 lines of instructions in its
brain’ - the result of many years of testing and
’
fine-tuning, to give you the best possible
performance.
• Direct Drive Motor: Our revolutionary direct drive
motor is capable of infinite wash actions,
continuously adjusting its speed to the movement
of your clothes, removing dirt while caring for the
fabric, delivering the ultimate wash.
• Reliability: The Smart Drive has no mechanical
brake, pulleys or gears, which means fewer moving
parts and greater reliability.
• Energy Conservation: The unique wash action
means a typical load uses only the same amount of
electricity as a 100-watt light bulb left on for an
hour.
• Saves Time: With a top spin speed of 1000rpm,
Smart Drive reduces clothes drying time by up to
30%. The EXCELLENCE model has a time saver
option available which enables you to wash lightly
soiled items in half an hour or less.
Page 4
CONTENTS
200
1. GETTING STARTED
• Before you do your first wash3
• Model Variations4
• Using Your Smart Drive5
2. LIDLOCK7
3. WASH CYCLES AND OPTIONS
• The Wash Cycle and Options8
• Selecting the Wash Options
and advancing the cycle9
• Water Levels10
• Spin Hold11
• Time Saver11
• Delay Start11
• Soak12
• Nappy Sanitisers/Bleach12
• Water Saver12
• Washing Bulky Items13
• Washing Woollens13
• Favourite Cycle14
• Customising the Wash Cycle15
4. CHANGING PRE-SET OPTIONS
• Option Adjustment Mode16
• Wash Temperatures18
• Rinse Options18
• Controlled Cold19
• End of Cycle Beeps19
• Water Saver 19
• Auto Water Fill Level19
• Out of Balance Recovery
Routine20
5. BEFORE YOU WASH
• Sorting21
• Loading21
• Detergent22
• Fabric Softener23
• Scrud23
6. MACHINE INFORMATION
• Specifications20
• Caring for Your Smart Drive24
• Products That Might
Damage Your Smart Drive25
• Smart Drive Sounds and Beeps 25
• Automatic Lint System25
7. PROBLEM SOLVING
• Saving Water26
• Wash Problems28
• Operating Problems29
• If Your Smart Drive Beeps
for Help30
• Before you call for Service
or Assistance32
• Manufacturers Warranty33
8. INSTALLING YOUR SMART DRIVE
• Unpacking1A
• Drain Hose1A
• Inlet Hoses2A
• Levelling2A
• Installation Environment3A
Please Note: All diagrams feature
the EXCELLENCE button shape
unless otherwise stated. The use of
the button is the same for all Smart
Drive models.
Page 5
BEFORE YOU DO
YOUR FIRST WASH
Thank you for buying a Fisher & Paykel Smart Drive
washing machine. We are very proud of this washer
and trust it will serve you well for many years.
You owe it to yourself and your Smart Drive to have it
installed correctly by an authorised service agent.
Before you start, it is a good idea to go through
the following checklist:
1. Has the basepacker been removed?
2. Is the hot hose connected to the hot valve marked
‘H’? Is the cold hose connected to the cold valve
marked ‘C’?
3. Is the drain hose threaded through the ‘U bend‘
(with no more than 20mm extended) and on to
your standpipe?
4. Are the rubber inserts secured into the feet on the
base of your machine? and is the machine levelled?
Refer to Installation Instructions, Section 8.
If you have bought a PRIDE model it is a good idea
to check the warm fill temperature. (Refer to page
18).
Page 6
MODEL VARIATIONS
4
Wash CyclesWash Options
Wash CyclesWash Options
Page 7
USING YOUR SMART DRIVE 5
POWER AND WATER
LOADING
DETERGENT
1.Turn on the power and water supplies.
2.• Remove fabric softener dispenser.
• Place the load evenly around the
agitator. (Refer to Sorting and Loading
pages 21).
3.• Use the mark on the agitator, nearest
to the top of the clothes, as a guide to
the correct amount of detergent to
use.
• Pour the detergent down the centre of
the agitator stem. Replace the fabric
softener dispenser (this stops small
articles falling down the centre of the
agitator). (Refer to Detergent page 22).
FABRIC SOFTENER
4.• If you wish to use fabric softener, place
it in the dispenser on the top of the
agitator.
• Fabric softener must not be used if
you have selected the Water Saver
option.
(Refer to Fabric Softener page 23).
Page 8
USING YOUR SMART DRIVE
6
7
POWER BUTTON
SELECT WASH CYCLE
WASH OPTIONS
5.Press POWER to turn the machine on.
6.For Models
Select the cycle you want by pressing the Cycle
Button located below the Regular option.
Scroll through the cycles until the one you
want is lit.
For Models
Press the desired wash cycle button.
7.Select the WASH TEMPERATURE and other
wash options. (Refer to pages 9-11).
START
8.Press START/PAUSE to start the machine.
To stop your Smart Drive during the cycle
- Press START/PAUSE
- If it is during spray rinse or spin there is a
slight delay while the bowl is coasted to a
stop and the lid is unlocked.
Page 9
LIDLOCK77
LIDLOCK
If the lid is left open,
the machine will be
unable to lock and the
cycle will be halted.
The machine will play a
tune and the lidlock
light will flash until the
lid is closed and
START/PAUSE is pressed.
Your Smart Drive has a lidlock, which locks when your
machine is spinning. This ensures the lid cannot be
opened during hazardous parts of the cycle, providing
added safety for you and your family.
The lidlock light (above the START/PAUSE button)
comes on when the lid is locked to tell you when you
cannot open the lid. In short it means you can open
the lid while your Smart Drive is filling, agitating, and
draining, but not while it is spinning.
• When the Lidlock light is on, the lid is locked.
• When the Lidlock light is off, the lid is not locked
and the lid can be opened.
• If the Lidlock light is flashing the Lidlock is in
process of locking or unlocking, (i.e. while the
machine coasts down or START/PAUSE has been
pressed). During this stage the lid still cannot be
lifted.
The lidlock remains unlocked for the majority of the
cycle allowing you to add clothes, dissolve detergent
or to add fabric softener (if you do not want to use
the Automatic Fabric Softener Dispenser).
DO NOT put anything
down the slot in the top
deck of your machine.
DO NOT try to disable
the lidlock.
The chart below shows the stages when the lid is
locked.
FillUnlocked
AgitateUnlocked
Spray RinseLocked
Deep RinseUnlocked
SpinLocked
Keep children away from the machine, especially
when you are using hot water, as the lid can be
opened during fill and agitate.
deep rinsedeep rinserinsesrinsesdeep rinse
Spin SpeedFast Fast SlowSlow Medium
Spin Time6 min6 min4 min2 min6 min
Cycle Times*
700 Series
600 Series
500 Series
Time Saver*
700 Series
600 Series
500 Series
*Approximate times (minutes) for a high water level load on EXCELLENCE models.
Cycle times are dependent on your household water pressure.
Warm on PRIDE models.
45
42
41
32
29
27
48
45
44
34
31
29
42
37
35
32
28
25
43
38
36
33
29
26
37
35
33
27
25
23
MODEL VARIATIONS
EXCELLENCE models - Fully featured, with all 5 wash cycles and a favourite cycle.
PRIDE models - Regular , Heavy Duty, Delicate and Wool cycles.
• Regular cycle (with the Water Saver option if available)
has been designed for normally soiled, everyday
washing eg sheets, towels, T-shirts.
• Heavy Duty cycle is for heavily soiled durable garments
eg overalls, jeans, tea towels.
• Delicate cycle uses a slow, gentle agitation designed to
care for your most delicate garments eg lingerie, blouses.
• Permanent Press cycle is for garments that crease easily
eg business shirts.
• Wool cycle is for machine washable woollens.
Page 11
SELECTING THE WASH OPTIONS & ADVANCING THE CYCLE
9
TO SELECT THE WASH
OPTIONS
models only
THE WASH PROGRESS
LIGHTS
1. Select the wash cycle, temperature, water level and
spin speed (Refer to Page 6).
2. Press the OPTIONS button if you want to choose
Timer Saver, Soak or Water Saver.
3. Press START/PAUSE (See page 11 and 12).
The Wash Progress lights show all the tasks your Smart
Drive will do during the wash cycle. As each task is
completed a light goes out, so you can tell at a glance
how far the cycle has to go.
TO ADVANCE THE
WASH CYCLE
CLOTHES CARE
SAFEGUARDS
1 Press POWER.
2. Press the button with the ‘two arrows’ repeatedly
to advance the cycle, to the desired position.
3. Press START/PAUSE.
Note: Each wash progress light equals 3 minutes
of agitation.
To avoid accidentally damaging your clothes there are
a few options that your Smart Drive will not accept.
For example, you cannot select a hot wash on
Delicate, Permanent Press or Wool cycles.
Page 12
WATER LEVELS
10
MANUAL WATER LEVEL
SELECTION
High
Med/high
Medium
Med/low
Low
Actual level of water
AUTO WATER LEVEL
-
models only
The agitator has 5 levels marked on its stem that can
be used to help you select the correct water level.
Select the correct water level by using the mark
nearest to the top of the load.
• The levels marked on the agitator do not
correspond exactly to the level of the water.
They indicate the level of dry clothes suitable
for the water level.
• Your Smart Drive may occasionally add water
during agitation. This is to maintain the water level
due to the release of air trapped in the garments.
• The medium/high and medium/low settings are
available on the EXCELLENCE models only.
• Out of balance loads, tangling or splash-over can
be caused by selecting a water level that is too high.
Your Smart Drive can automatically select the
appropriate water level for the load.
1. Place your clothes in the machine.
2. Select the wash cycle (Select AUTO if not
automatically selected).
3. Press START/PAUSE.
During fill the machine will pause occasionally to
sense the water level. The machine will check if the
water level is correct by using a series of 2 different
agitate strokes. A slow stroke to sense the load and
an agitate stroke to mix the load. (This may take
over a minute.) If it detects that the water level is not
high enough, it will fill with more water and
check the level.
Note: If you feel the Auto
Water Level does not fill
to the correct level, you
can adjust the level the
machine selects.
(Refer to Option
Adjustment instructions
pages 19 and 22).
• When washing an unusual load, eg large bulky
garments or pillows, we recommend you
manually select the water level and select the
Delicate cycle.
• Manually select the water level if there is already
water in the bowl.
Page 13
WASH OPTIONS11
SPIN HOLD
TIME SAVER
-
models only
Use the Spin Hold option to:
• Remove drip dry garments from a mixed load
before the wash goes into spin.
• Minimise the clothes creasing when they are left to
sit in the bottom of the bowl at the end of the
cycle.
When you have selected Spin Hold, your Smart Drive
will pause at the end of rinse, beep and the spin light
will flash to tell you that it is waiting for another
instruction.
Press START/PAUSE to begin the spin.
Time Saver allows you to shorten the wash cycle for
lightly soiled clothes. Selecting this option means that
the wash and spin times are reduced.
Time Saver can be turned on or off at any time during
the cycle.
DELAY START
-
models only
Delay Start will delay the start of the wash cycle
for 1, 3 or 9 hours.
Press DELAY START once for a delay of 1 hour. Press
again for 3 hours, a third time for 9 hours (and again
to return to normal).
• Once you press Delay Start your Smart Drive will
begin the delay period, you do not have to press
START/PAUSE.
• Be careful if using Delay Start for non-colourfast
clothes as dyes may run if the clothes are damp.
• Your Smart Drive will not beep at the end of the
cycle if Delay Start is selected.
Page 14
WASH OPTIONS
12
SOAK
-
models only
NAPPY SANITISERS/
BLEACH
WATER SAVER
-
models only
Use the Soak option to soak clothes at the end of the
wash phase or when you wish to re-use the wash
water.
When you select Soak your Smart Drive will soak for a
period of 2 hours before completing rinse and spin.
During soak your Smart Drive will agitate for a few
seconds every minute.
Nappy sanitisers and bleach are very corrosive to
metal surfaces. DO NOT use your Smart Drive to
soak items in bleach or sanitiser, or tip the
contents of the nappy bucket into your machine.
Rinse and wring items out thoroughly before placing
them in your machine.
Use the Water Saver option when you want to
minimise the amount of water used during a Regular
or Heavy Duty wash cycle.
When you have selected Water Saver, your Smart Drive
will alter the rinse phase to give a shower rinse. A
shower rinse alternately showers the clothes with
water and spins them to remove the sudsy water.
• The Water Saver option is not designed to be used with fabric softener. The shower rinse does
not use a deep rinse so it cannot dispense fabric
softener correctly.
• There are some wash loads that may not suit being
washed using the Water Saver option. For
instance loads that have a lot of sand or sawdust
etc in them, or garments where the colour still
runs from them.
Note: Water Saver is only available on the Regular
and Heavy Duty cycles. If you try to select Water
Saver on the Wool, Delicate or Permanent Press cycle
your Smart Drive will skip over the option.
Water Saver will take slightly longer than a normal
spray and deep rinse.
Page 15
WASH OPTIONS13
WASHING BULKY ITEMS
Bulky items should sit
below the medium
high water level mark.
WASHING WOOLLENS
Forcing large items into the machine may result in
them being damaged during washing. Make sure there
is enough room in the machine for items to move
when being washed.
Some items float up during the wash, (eg duvets/doonas
and pillows). If they sit too high they may touch
stationary parts of the machine during agitate or spin.
To minimize the chance of this happening, bulky
items should be pushed down below the water
level after fill and pushed to sit below the medium
high water level mark on the agitator before
spinning. Select a slow spin.
To prevent an out of balance load or splashover we
recommend washing these items on the Delicate
cycle. If you wish to re-spin the load at a faster speed
make sure the load is sitting below the medium-high
mark before spinning.
The Wool Cycle has been approved by the
New Zealand Wool Board and the Australian Wool
Corporation for Woolmark products carrying a
MACHINE WASHABLE care claim. The fibres of these
woollens have been treated to prevent felting when
they are machine washed. Most handknitted garments
are not made of machine washable wool and we
recommend that you wash them by hand.
• Check the care label.
• Use a wool detergent.
• Use the Wool cycle.
• Hand washed woollens may be spun in your
Smart Drive.
• To dry woollens lie them flat on a towel and pat
into shape. Dry out of direct sunlight.
• Some wool underlays and sheepskin products
can be washed in a washing machine but may
produce excessive amounts of lint that may
cause pump blockages.
Page 16
FAVOURITE CYCLE
14
FAVOURITE CYCLE
-
models only
TO SET YOUR
FAVOURITE CYCLE
Our Favourite cycle lets you design the wash cycle.
It can be any wash cycle with any of its wash options
and it can start from any point in the cycle. For
instance, it may be a cycle to wash your gym gear or it
may be a rinse and spin to finish washing the nappies.
1. Press POWER.
2. Press the FAVOURITE cycle button.
Hold down for 2 seconds.
3. You will hear 2 quick beeps and the Favourite light
will flash.
4. Select your favourite cycle, (eg Regular, Delicate).
5. Select the wash options, (eg cold wash, soak).
Use ADVANCE if you want part of a cycle, (eg to
rinse nappies).
6. Press FAVOURITE again to store your favourite cycle.
To change your favourite cycle simply repeat these
steps.
Note: Your Smart Drive will remember your favourite
cycle even when it is turned off at the wall. It is not
possible to program a delayed start into the Favourite
cycle.
TO USE FAVOURITE
CYCLE
1. Press POWER.
2. Press FAVOURITE.
(Your favourite cycle and wash options will be
automatically selected).
3. Press START/PAUSE.
Page 17
CUSTOMISING THE WASH CYCLES15
TO CUSTOMISE A CYCLE
-
models only
You can program your Smart Drive to remember the
wash options you prefer for each wash cycle.
For instance, you may want to set the Regular cycle to
a cold wash or set Heavy Duty to include a soak.
1. Press POWER.
2. Press the wash cycle button.
Hold down for 2 seconds.
You will hear 2 quick beeps and the wash cycle
light will flash.
3. Select your wash options, (eg cold wash, soak).
4. Press the wash cycle again to store your
customised cycle.
To change your customised wash cycle simply repeat
these steps.
When you are customising a wash cycle you can
shorten or lengthen the agitation time.
• To shorten the agitation time, press ‘ADVANCE’ to
reduce the number of wash progress lights.
• To increase the agitation time keep pressing
‘ADVANCE’ until all the wash progress lights are on
(See page 9).
Note: Unlike the Favourite cycle you cannot customise
a wash cycle to start at the rinse or spin stage.
On Heavy Duty and Wool you can only decrease the
wash time.
Page 18
CHANGING PRE-SET OPTIONS
16
OPTION ADJUSTMENT
MODE
TO ENTER OPTION
ADJUSTMENT MODE
After using your Smart Drive you may want to fine
tune some of the options to suit your wash needs.
There are a number of preset options, which can be
altered.
In the EXCELLENCE Model the following pre-set
options can be changed:
• the wash temperatures.
• the rinse option on Heavy Duty, Regular and
Wool cycles.
• the cold wash to Controlled Cold.
• the number of beeps at the end of the cycle.
• the amount of water used in the Water Saver
option.
• the fill level selected by Auto Water Level.
• the Out of Balance recovery routine.
In the PRIDE Model the following pre-set options can
be changed:
• the warm wash temperature.
• the rinse option on Heavy Duty, Regular and
Wool cycles.
• the Out of Balance recovery routine.
1. Turn machine on at the wall but do not press
POWER.
Press START/PAUSE and hold down, then press
POWER.
You will hear two quick beeps and the machine
will show an unusual pattern of lights.
In this mode the lights are used to indicate the
different options available.
The diagram on page 20 shows how the lights
relate to the options you can change.
Pages 18-20 explain the different options in more
detail.
2. Use the buttons on the panel to make your
changes to the pre-set options.
3. Press POWER to return to normal mode.
4. Your Smart Drive will automatically remember your
changes.
Page 19
CHANGING PRE-SET OPTIONS17
Temperature Setting Adjustment
ColderHotter
Autowater Level
Less Water
More Water
Automatic
Out of
Balance
Recovery
Beeps
Temp
Setting
Water
Saver
Rinse
Volume
Rinses
15 Beeps
5 Beeps
None
Hot
Warm
Cold
More
Standard
Less
2 Deep
1 Deep
Spray & Deep
Water
Saver
Rinse
Volume
Rinses
More
Standard
Less
2 Deep
1 Deep
Spray & Deep
1. Press START/PAUSE and hold down. Press POWER.
2. The diagram below shows how the lights relate to the options you can change. It
also shows what lights will be on when you first enter the Option Adjustment Mode.
Use this diagram to help you adjust the options on the model.
Use this diagram to help you adjust the options on the model.
Temperature Setting Adjustment
ColderHotter
Automatic
Out of
Balance
Recovery
Temp
Setting
3. Use the buttons on the panel to change the pre-set options.
2 Deep
1 Deep
Spray & Deep
Rinses
Page 20
CHANGING PRE-SET OPTIONS
Temperature Setting Adjustment
ColderHotter
182
21
WASH TEMPERATURES
Note: If you have a PRIDE
model and still can’t get
the temperature you
require, advance the
progress light (while in
the options adjustment
mode) across to spin and
manually adjust the flow
of the taps.
On the PRIDE models the warm temperature can be
adjusted if you think it is too hot or too cold.
(Note: On these models the hot temperature will be
the same as the hot water supply temperature).
On the EXCELLENCE models all wash temperatures can
be individually adjusted.
1. Select the WASH TEMPERATURE you want to adjust.
2. The wash progress lights show the temperature
adjustment possible for that temperature.
• Pressing the ADVANCE will cause the wash
progress light that is on to change.
• Advancing the Wash Progress light will increase
the wash temperature. If you keep pressing the
ADVANCE, the light will scroll back to the
coldest setting available for that wash
temperature.
RINSE OPTIONS
RINSE OPTIONS
MED spin Deep Deep
light on rinserinse
SLOW spinShortDeep
light onspin rinse
HOLDSpray Deep
light onrinserinse
On the Heavy Duty, Regular and Wool cycles you can
change the pre-set rinse option.
The pre-set rinse option on these cycles is a spray rinse
followed by a deep rinse. The spray rinse may be
replaced with a short spin or a deep rinse.
If you have a problem with impurities in your water
supply you may get a better wash if you change the
rinse option to 2 deep rinses. If you want to conserve
water change the rinse option to 1 deep rinse.
Page 21
22
Cold OnlyControlled Cold
CHANGING PRE-SET OPTIONS19
CONTROLLED COLD
-
models only
Note: If you always use
cold or controlled cold
water, we recommend
that a warm or hot wash
be used regularly,
eg. every 5th wash should
be at least a warm one.
END OF CYCLE BEEPS
-
models only
If your cold water temperature is very low you will not
get a very effective wash. The controlled cold option
solves this problem by adding a small amount of hot
water to raise the temperature of the wash. We have
called this ‘Controlled Cold’.
1. Select COLD wash temperature.
2. The Wash Progress lights show the temperature
adjustment possible.
• When the first progress light is on, the
machine will fill with cold water only.
• Press ADVANCE to select the second light and
your Smart Drive will control the temperature
to approximately 20˚C. Each following light
equals approximately a 1˚C temperature rise.
The beeps signalling the end of the cycle can be
increased or decreased. Press the options button up
to increase beeps or down for no beeps.
WATER SAVER
-
You can increase or decrease the volume of water added
during the rinse on the Water Saver option.
models only
AUTO WATER
FILL LEVEL
-
models only
Light on
FAVOURITE
PERM. PRESS
WOOL
DELICATE
HEAVY DUTY
Option
less water
factory setting
more water +
more water ++
more water +++
If you are not satisfied with the level that your
Smart Drive fills to on Auto Water Level, you can
increase or decrease the fill level that Auto will select.
Note: If you feel there is not enough water for the
load, we recommend you check by pausing the
machine and pushing the clothes down to see how
much spare water is at the bottom of the bowl.
Clothes often float and your Smart Drive can sense the
water under the clothes.
Page 22
CHANGING PRE-SET OPTIONS
20
23
OUT-OF-BALANCE
RECOVERY ROUTINE
REGULAR
light on
= automatic
recovery
REGULAR
light off
=machine
stops
MACHINE INFORMATION
SPECIFICATIONS
When your Smart Drive is spinning it can sense if the
wash load is out-of-balance and will stop and re-try
spinning up to 3 times. If it still senses an unbalanced
load there are two options the machine can take.
•AUTOMATIC RECOVERY OPTION
Your Smart Drive will try to automatically correct
the out-of-balance load. It will fill with water and
agitate to redistribute the load before trying to
spin up again.
•MACHINE STOPS OPTION
Your Smart Drive will stop, give a short burst of
beeps every 5 seconds, and the RINSE or SPIN
light will flash. You must redistribute the load
more evenly yourself. (Use this option if you wish
to conserve water).
• Inlet Water PressureMax. 1MPa (150 psi) Min. 20kPa (3 psi)
• Standpipe Height850-1200mm
Note: Exact height of your Smart Drive is dependent on how far the feet are inserted
onto the base of the machine.
*Height is measured to the highest point on the console.
Page 23
BEFORE YOU WASH2123
SORTING
Machine
Washable
Warm
40 C max
Warm
Rinse Well
Normal Spin
Do not bleach
Do not tumble
dry
Dry in shade
Warm iron
Dry Cleanable
Examples of Different Care
Label Symbols.
LOADING
To get the best wash results it pays to sort your
clothes before washing.
• CARE LABELS
The care label will tell you about the fabric of the
garment and how it should be washed.
• SOIL
Sort clothes according to the type and amount of
soil. Some soils suit warmer washes eg oily soils,
while others are best washed in cold water eg
mud, blood.
• COLOUR
Sort white fabrics from coloured fabrics.
• LINT
Wash lint givers and lint collectors separately.
Where possible, turn lint collectors inside out.
• CHECK POCKETS. Loose items can damage
both your Smart Drive and your clothes.
• CLOSE ZIPPERS, HOOKS AND EYES. This is to
make sure that these items do not snag on other
clothes.
• MEND ANY TORN GARMENTS OR LOOSE
BUTTONS. Tears or holes may become larger
during washing. Remove any loose bra wires as
they can damage your washing machine and/or
dryer.
• PRETREAT ANY STAINS.
• MAKE SURE THE WATER LEVEL SUITS THE LOAD
SIZE.
• Select the correct water level by using the
mark on the agitator nearest to the top of the
load.
• Ensure that the load does not extend above
the fabric softener dispenser as splashing may
occur.
• FOR A BALANCED LOAD
• Place unfolded clothes firmly and evenly
around the agitator.
• Do not wrap large items, such as sheets,
around the agitator.
• A mixture of small and large items will wash
the best.
Page 24
DETERGENT
22
PERSIL/OMO CONCENTRATE
Model
water level
high
med high
medium
med low
low
5.5kg
1 rounded
1 scant
3
⁄ 4
1
⁄ 2
1
⁄ 3
6.5kg
Number of scoops
1 1⁄ 3
1 heaped
1 scant
2
⁄ 3
1
⁄ 3
PERSIL/OMO STANDARD POWDER
Model
water level
high
med high
medium
med low
low
5.5kg
3
⁄ 4 cup
2
⁄ 3 cup
1
⁄ 2 cup
1
⁄ 3 cup
1
⁄ 4 cup
6.5kg
Based on a metric cup
1 cup
3
⁄ 4 cup
2
⁄ 3 cup
1
⁄ 2 cup
1
⁄ 3 cup
PERSIL/OMO LIQUID
Model
water level
high
med high
medium
med low
low
5.5kg
1 cap
1 cap
3
⁄ 4 cap
1
⁄ 2 cap
1
⁄ 3 cap
6.5kg
Number of caps
1 1⁄ 4 cap
1 cap
3
⁄ 4 cap
1
⁄ 2 cap
1
⁄ 3 cap
7.5kg
1 1⁄ 2
1 1⁄ 3
1
3
⁄ 4
1
⁄ 2
7.5kg
1 cup
1 cup
3
⁄ 4 cup
1
⁄ 2 cup
1
⁄ 3 cup
7.5kg
1 1⁄ 2 cap
1 1⁄ 4 cap
1 cap
3
⁄ 4 cap
1
⁄ 2 cap
CHOOSING THE RIGHT
DETERGENT
We recommend using domestic
detergents, [powder, liquid or
tablets].
Soap flakes or granulated soap
powders should not be used in your
Smart Drive eg Lux Soap Flakes.
When washing woollens remember
to use a detergent recommended by
the New Zealand Wool Board or
Australian Wool Corporation.
HOW MUCH DETERGENT?
Use the instructions on the back of
the detergent packet as a guide to
the correct amount of detergent to
use. The correct amount of detergent
will vary depending on the amount
of soil in your clothes and the size of
your load. Jeans and work clothes
may need more detergent, while
towels usually need less. The larger
your machine the more detergent,
you may have to add.
ADDING THE DETERGENT
Tablets: Place the
required number of
tablets down the centre
of the agitator.
(DO NOT use the bag
provided with the tablet
products).
For the low water level
loads (i.e. washing 2 or
3 garments) do not
place tablets down the
agitator. Instead place
directly into the
machine before adding
your clothes.
Liquid or Powdered Detergents:
1. Remove fabric softener dispenser.
2. Pour liquid or powdered detergent down
the centre of the agitator.
• Some detergents MUST be fully dissolved
before adding to your machine to get the
best wash results. Check the instructions
on the detergent packet.
• Pre-dissolving the detergent when washing
in cold water can improve its
performance.
3. Replace fabric softener dispenser. (This
prevents small articles falling down the
centre of the agitator).
Page 25
FABRIC SOFTENER23
HOW THE FABRIC
SOFTENER IS DISPENSED
HOW MUCH FABRIC
SOFTENER?
CLEANING THE
DISPENSER
TO REMOVE CUP
Push cup
through
dispenser
with thumb.
The fabric softener goes into the dispenser on the top of
the agitator. During the rinse the machine spins to
release the fabric softener, delivering it down the agitator
stem as the machine fills for the final deep rinse.
Note: The Water Saver option is not designed to be used
with fabric softener. Water Saver does not use a deep
rinse so it cannot dispense fabric softener correctly.
The ring on the dispenser cup is a guide for the
amount of fabric softener to add for a full load.
Smaller loads require less fabric softener.
When using fabric softener, rinse your dispenser at the
end of each wash.
1. Separate the cup from the dispenser body by
pushing downward on the base of the cup.
2. Rinse both parts of the dispenser using warm
soapy water.
SCRUD
Scrud is the name given to the waxy build-up that can
occur within any washer when the fabric softener
comes into contact with detergent. This build-up is
not brought about by a fault in the machine. If scrud is
allowed to build-up in the machine it can result in
stains on your clothes or an unpleasant smell in your
washer.
If you wish to use fabric softener we recommend:
• Using fabric softener sparingly.
• When filling the dispenser, do not splash or overfill.
• Clean dispenser as soon as the cycle has finished.
• Clean your machine regularly (refer page 24).
• Cold water washing increases the chance of this
build-up occurring. We recommend a warm or hot
wash at regular intervals eg approx. every 5th wash.
•Fabric softener of a thinner consistency is less likely
to leave residue on the dispenser and contribute to
a build-up.
Page 26
MACHINE INFORMATION
24
WHEN YOU HAVE
FINISHED
COLD WATER
WASHING
CLEANING YOUR
SMART DRIVE
• Turn off the taps to prevent the chance of flooding
should a hose burst.
• Turn off the power at the wall.
If you always use cold water, we recommend that a
warm or hot wash be used at regular intervals, eg
every 5th wash should be at least a warm one.
• Clean with a soft damp cloth and wipe dry. Do not
use scouring cleaners as they can damage the
paint, plastic and panel surfaces.
• Clean the fabric softener dispenser after each cycle
using warm soapy water.
• You can remove the lid for cleaning. Open the lid
fully, hold one side with one hand and gently tap
the other side with an upward motion.
To replace the lid, hold the lid vertically and align
both hinges before pushing down firmly.
• To remove the agitator for cleaning, unscrew the
nut down the centre of the agitator by turning
anti-clockwise.
The agitator must be fully pushed on to the
shaft when refitting. Tighten the nut firmly by
hand. Ensure the agitator is not loose.
CLEANING THE INSIDE
OF YOUR SMART DRIVE
If you use fabric softener or do regular cold water
washing, it is important that you occasionally clean the
inside of your machine.
• Fill your machine with hot water. Add about two
cups of a powdered detergent that contains phosphate.
•Let it agitate for 10-15 minutes.
• Stop the machine, open the lid, and leave it to
soak overnight.
• After soaking, drain the machine and run the
machine through a regular cycle.
We do not recommend that you wash clothes during
this procedure.
Page 27
MACHINE INFORMATION25
PRODUCTS THAT
MIGHT DAMAGE YOUR
SMART DRIVE
SMART DRIVE SOUNDS
AND BEEPS
• Concentrated bleaches, nappy sanitisers and
hydrocarbon solvents (eg petrol and paint
thinners) can cause damage to the paintwork and
components of your autowasher. (Be careful when
washing garments stained with solvents as they are
flammable. DO NOT put them in your dryer).
• Do not use pre-treatment sprays or liquids on or
near your autowasher as they can damage your
machine’s control panel.
• Use of dyes in your autowasher may cause staining
of the plastic components. The dye will not
damage the machine but we suggest you
thoroughly clean your autowasher afterwards. We
do not recommend the use of dye strippers in your
autowasher.
Your Smart Drive will make sounds that you will not
have heard from other autowashers.
• During drain you will hear the pump in your
machine turn off and on quickly about every 10
seconds. This is part of your Smart Drive’s
automatic lint removal system.
• While draining your machine may give several low
thuds. Your machine is checking that the water has
drained before spinning.
• Your Smart Drive will beep at the end of the cycle
and if you have used Spin Hold or Soak.
• If your machine is beeping continuously or giving a
musical series of beeps refer to page 30.
AUTOMATIC LINT
SYSTEM
Your Smart Drive has a self cleaning lint system. It
automatically separates the lint from the wash water,
trapping the lint between the inner and outer bowls
and flushes it out at the end of the wash.
Page 28
SAVING WATER
26
• Full loads are more efficient than part loads.
• Use the Water Saver option. (Refer to page 12).
• Adjust the rinse option on Regular, Heavy Duty
and Wool cycles to one deep rinse.
(Refer to page 21).
• Adjust Auto Water Level to fill with less water.
(Refer to page 22).
RECYCLING THE WASH
WATER
-
models only
RECYCLING THE WATER
FROM DEEP RINSE
Your Smart Drive also offers several ways of reusing
the wash and rinse water.
1. Select SOAK on the first wash cycle.
2. Remove the clothes at the end of the wash phase
and add the second load to the wash water.
3. Select the wash cycle for the second load.
You may need to add extra detergent.
4. Remove the second load at the end of the cycle.
5. Replace the first load, select rinse and complete
the cycle.
1. Select SPIN HOLD on the first wash cycle.
(You cannot use the Water Saver option when
recycling the water from deep rinse).
2. Remove the clothes at the end of the rinse and
add the second load to the rinse water.
3. Select the wash cycle for the second load.
4. Remove the second load at the end of the cycle.
5. Replace the first load and spin dry.
WATER CONSUMPTION - LITRES PER CYCLE
ModelLitres perWater SaverSpray & 1 Deep2 Deep
Fill(ExcellenceDeep RinseRinseRinses
Models)
GW71190 l150 l175 l165 l215 l
GW61175 l130 l150 l140 l190 l
GW51165 l110 l130 l120 l160 l
MW51165 l-130 l120 l160 l
MWC11
(Please note these are approximate figures for High water levels.)
Page 29
SAVING WATER27
MANUAL SUDS SAVE
WITH SYPHON BACK
NOTE: You will only be
able to syphon back into
the machine until the
water level is equal to that
in the tub.
If you have a large tub near your washing machine
and a separate drain outlet you can set up another
method of reusing the water.
(The tub should hold a minimum of 100 litres or have
an overflow).
1. Select SOAK on the first wash cycle.
2. At the end of the wash phase place the drain hose
in the tub.
3. Cancel SOAK (press ADVANCE button). The suds
water will be pumped into the tub. Do not leave
your machine until pump out is completed.
4. Once your tub is filled return the drain hose to
the drain. This must be done before the
machine starts spinning.
5. Allow the machine to complete the rest of the
cycle. Remove the first wash load and place the
second load in the machine.
6. To syphon back the suds place the end of the drain
hose in the tub, ensure that the end is near the
bottom of the tub.
7. Advance to SPIN and allow the machine to pump
for a few seconds to clear air from the drain hose,
then press POWER to turn the machine off.
8. The suds water will syphon back into the machine. It
will take several minutes to syphon back the water.
9. RETURN HOSE TO DRAIN.
10.Select second wash cycle.
The above method can also be used to recycle the
water from a deep rinse. Select SPIN HOLD in place of
SOAK.
Note: For any of the above methods, manually select
the water level for the second wash load. Auto Water
Level may fill to a level too high for the clothes load if
there is already water in the wash bowl.
Page 30
WASH PROBLEMS
28
PROBLEMSPOSSIBLE CAUSES and SOLUTIONS
Creasing• Overloading the washer or dryer.
• Choose a Permanent Press or Delicate cycle as these cycles have
been designed to minimise creasing.
• Try selecting a slower spin speed.
• Do not leave wet clothes to sit in the washer or laundry basket.
Poor Soil• Warm wash water is too cold (Pride model only). Refer to changing
RemovalPre-set options page 18.
• Not enough detergent for load size or amount of soil.
• White clothes are better washed separately. Separate light and heavily
soiled items, as clothes can pick up soil from dirty wash water.
• Cold water wash is too cold.
(Refer Controlled Cold page 19, Excellence models only)
• Select the wash temperature according to soil type. For example, blood
and mud are better washed in cold water, while oily soils wash better in
warmer water.
• Overloading the washer.
• Loads made up of articles of varying sizes will wash better (eg full loads
of sheets may not wash as well).
• Hard water requires more detergent than soft water.
• Not enough detergent to hold the lint in suspension.
• Overdrying in a dryer can cause a build-up of static electricity in
synthetic fabrics and cause them to attract lint.
.
Residue• Overloading the washer.
Detergent• Try using less detergent.
• Some detergents need to be pre-dissolved, check the detergent instructions.
• Cold ambient temperatures and cold washes or short agitation times
may not let the detergent dissolve properly. Try pre-dissolving the
detergent.
Black or • A buildup caused by the interaction of fabric softener and detergent can
Grey Marks flake off and mark clothes. (Refer to Scrud page 23).
on Clothes• Insufficient detergent, for the amount of soil on the clothes, can result in
grey marks on clothes. (Refer to Detergent page 22).
Dye Transfer
Tangling• Washing with too much water (ie underloading) can cause the clothes
• Wash and dry non-colourfast clothes separately.
• Non colourfast clothes left sitting in a washer or laundry basket can transfer
dye to other clothes.
to tangle around one another.
• Do not load the washer by wrapping clothes around the agitator.
Page 31
OPERATING PROBLEMS29
SYMPTOMS POSSIBLE SOLUTIONS
Pressing POWER does not 1. Is the power switched on at the wall?
turn the machine on.2. Switch the power off at the wall and wait 60 seconds
before turning the power on again.
3. Could your household power supply be at fault?
Try plugging in another electrical appliance.
Pressing START/PAUSE 1. Are both hot and cold taps turned on?
does not start the fill. 2. Are the inlet hose filters blocked?
3. Is Delay Start on?
Filling continuously.1. Check that the machine is not syphoning (refer to page
1A in the installation instructions).
Not spinning properly.1. Is the load out of balance? (refer pages 10, 13 & 20).
2. Check the machine is level and does not rock (refer
page 2A).
3. It may have suds build-up (refer to rinse light or spin
light flashing, page 30).
Spin speed sounds slower1. The clothes are unevenly distributed in the bowl, your
than it should.Smart Drive has compensated by lowering the spin speed.
Machine is continually 1. Check the machine is level and does not rock (refer to
going out of balance.page 2A).
2. Too much water for load (refer to page 10).
Too much or too little water1. It still may be in the Auto fill mode water (refer to page
when filling on Auto 10).
water level.2. Some loads do not suit Auto Water Level eg pillows,
bedding, large bulky garments. Manually select the
water level.
3. Auto fill needs adjusting (refer to pages 16,17 & 19).
Noises.1. Banging - load is out of balance (refer pages 10, 13 &
20).
2. Other noises - refer page 25.
Small puddle of water1. The water level is too high for the amount of
coming from under the clothes. This has caused excessive splashing. Use a
machine.lower water level. (Refer to page 10).
2. Large bulky, garments (eg pillows, duvets) can cause
splashing. (Wash on Delicate cycle) (refer to page
13).
IF THE PROBLEM PERSISTS CONTACT YOUR FISHER & PAYKEL DEALER OR
AUTHORISED SERVICE CENTRE.
Page 32
IF YOUR SMART DRIVE BEEPS FOR HELP
30
Your Smart Drive is capable of diagnosing its own troubles. If your Smart Drive gives a
musical series of beeps every 5 seconds it is telling you that it has a problem which YOU
can solve using the checklist below.
* The beeps are the same sound your autowasher makes when you turn it on at the wall.
MUSICAL SERIES OF BEEPS*
EVERY 5 SECONDS AND... POSSIBLE SOLUTIONS
HOT water temperature 1. Hot water supply is not hot enough to
light is flashing.maintain the wash temperature you have
selected. Select a lower wash temperature.
2. Inlet hose screens may be blocked.
3. There may be a kink in the hose (Refer to
page 2A).
4. Hot tap has not been turned off.
5. Inlet hoses connected to the wrong taps.
COLD water temperature1. Cold tap has not been turned on.
light is flashing.2. Inlet hose screens may be blocked.
3. There may be a kink in the hose. (Refer to
page 2A).
4. Inlet hoses connected to the wrong taps.
5. Cold water temperature exceeds recommended
limits. (See Installation Instructions page 3A).
6. The flow rate of the supply water is too slow.
HOT and COLD water 1. The taps have not been turned on.
temperature lights are flashing.2. Inlet hose screens may be blocked.
3. The hoses may be kinked. (Refer to page 3A).
4. The drain hose is too low or the drain hose is
pushed into the standpipe too far and the
water is siphoning out of the machine. (See
Installations Instructions page 1A).
5. The flow rate of the supply water is too slow.
HIGH water level light is1. The machine is overloaded and can not agitate.
flashing.Ensure the machine is stationary. Remove
items until the remaining ones can move freely.
2. Select a higher water level.
The first RINSE light or SPIN light1. The machine has a suds build-up. (Too much
is flashing.detergent may have been used for the amount
of soil in the load.) Wait for suds to dissolve
(about 20min). Rinse clothes using a deep
rinse.
Page 33
IF YOUR SMART DRIVES BEEPS FOR HELP31
LIDLOCK light is flashing.1.Make sure the lid is closed.
2.Press START/PAUSE (refer to page 7).
3.If the symptom persists call your Fisher &
Paykel Dealer or Authorised Service Centre.
First RINSE or SPIN light is1.Wash load is out of balance. Ensure the
flashing as well as the machine is stationary. Manually
Spin Speed light.redistribute the load. Check the machine is
level (refer to page 2A).
SINGLE BEEP EVERY SECOND AND..POSSIBLE SOLUTIONS
Some lights are on but the pattern 1. Turn your machine off at the wall,
of lights is unfamiliar.2.Wait for 60 seconds and turn it back on.
3.Check the machine is level (Refer to Page 1A).
4.Remove load and retry.
5.Put through a Deep Rinse and Spin.
6.If the fault re-occurs repeat Step 1.
If the machine still will not work call your
Fisher & Paykel Dealer or Authorised Service
Agent to arrange service.
Page 34
BEFORE YOU CALL FOR SERVICE OR ASSISTANCE…
32
Check the things you can do yourself. Refer to your Use & Care book and check:
•your appliance is correctly installed
•you are familiar with its normal operation
•you have read the problem solving page at the back of the book
If after checking these points you still need assistance please refer to the following.
In New Zealand If you need assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance,
or if we can be of any further help, please contact our
Customer Care Centre,
Toll Free - 0800 FP CARE or 0800 37 2273
Email: customer.care@fp.co.nz Fax: (09) 273 0656
Postal address: P.O.Box 58550, Greenmount, Auckland.
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel AUTHORISED SERVICE
CENTRES whose fully trained technicians can carry out any service necessary on your
appliance. Your dealer or our Customer Care Centre can recommend an AUTHORISED
SERVICE CENTRE in your area.
In Australia If you need assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care
Consultants.
Toll Free - 1300 650 590 Email: customer.care@fp.com.au
Fax: (07) 3826 9298. Postal address: PO Box 798 Cleveland, QLD 4163.
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel
AUTHORISED SERVICE OPERATORS whose fully trained technicians can carry out any ser vice
necessary on your appliance. Our Customer Care Centre can recommend one in your area.
*If you call or write, please provide: name, address, model number, serial number, date
of purchase and a description of the problem. This information is needed in order to
better respond to your request for assistance. (To find this information, look on the
rear of the machine).
Page 35
MANUFACTURERS WARRANTY33
FISHER & PAYKEL UNDERTAKES TO.
Repair or, at its option, replace without cost to the owner either for material or labour any
part of the Product, the serial number of which appears below, which is found to be
defective within TWO YEARS of the date of purchase.
THIS WARRANTY DOES NOT COVER
A. Service calls which are not related to any defect in the Product. The cost of a service
call will be charged if the problem is not found to be a Product fault.
For Example:
1. Correcting the installation, eg removal of transit packer, levelling the machine,
adjustment of the drain to correct syphoning, noises, crossed, kinked or leaking
inlet hose connections, turning on water or power supplies.
2. Noise or vibration that is considered normal, eg spin sounds, user warning beeps.
3. Water on the floor due to incorrect loading or excessive suds.
4. Provide instruction on use of the product or change the set-up of the product,
eg set up Controlled Cold, instruction on correct use of detergents and fabric
softeners.
5. Blocked pumps, removal of foreign objects/substances from the machine,
including the pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud
etc.
6. Replace fuses in or correct house wiring or correct house plumbing, eg unblock
drains.
7. Correct corrosion or discolouration due to chemical attack.
8. Correct damage caused by pests, eg rats, cockroaches etc.
B. Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s Use & Care Book.
C. Defects to the Product caused by accident, neglect, misuse or ‘Act of God’.
D. Correction of unauthorised repairs.
E. Normal recommended maintenance as set out in the Product’s Use & Care Book.
SERVICE UNDER THIS WARRANTY MUST BE PROVIDED BY FISHER & PAYKEL.
SUCH SERVICE SHALL BE PROVIDED DURING NORMAL BUSINESS HOURS.
THIS WARRANTY CERTIFICATE SHOULD BE SHOWN WHEN MAKING ANY CLAIM.
NOTE: This warranty is an extra benefit and does not affect your legal rights.
Fisher & Paykel Appliances LTD
This warranty applies only to product purchased in New Zealand and Australia.
Page 36
2A
INSTALLATION
INLET HOSES
TAP END
MACHINE END
LEVELLING
ADJUSTABLE FEET
RUBBER INSERT
1. Connect the straight ends of the white inlet hoses
to the taps. There are washers fitted in both ends.
2. Connect the elbow ends of the white inlet hoses to
the machine inlet valves. Inlet valves are marked
on the back of the machine
H=Hot C=Cold.
Cold supply only:
If you only have a cold water supply, an inlet valve cap
(blanking cap) MUST be connected to the hot inlet
valve. The cap prevents water leaking out of the hot
valve. The cap is available from your Fisher & Paykel
Dealer or Authorised Service Centre, Part No. 388491.
This appliance incorporates backflow protection
complying with AS3500.1. No further backflow
protection is required for connection to the water supply.
It is IMPORTANT to level the machine to ensure even
spin performance.
1. Separate the 4 rubber foot inserts from the moulding
and fit into the feet on the base of the machine.
2. Move the machine to its final position. (We
suggest a minimum clearance of 20mm each side).
3. Adjust the feet so the machine is level and cannot
rock.
To check if your machine is level:
Look down on the wash bowl and make sure it sits
slightly forward of centre (see diagram).
CORRECT
INCORRECT
To check levelling look
down on the wash bowl
Close the lid. Visually check that the lid fits evenly on
both sides.
If it does not look like the diagram in the middle,
adjust one of the front feet slightly until it matches.
The diagram on the left and right are not correct.
4. Turn on the water and check all hose connections
for leaks. Make sure there are no kinks in the hoses.
5. Uncoil power cord and plug into wall socket.
Page 37
INSTALLATION ENVIRONMENT3A
WATER SUPPLY
HOT ‘N’ SAFE VALVES
AVAILABLE ARE:
RMC TVA 50HF
RMC TVA 75HFS
Adjustable between
35ºC - 55ºC
RMC TVA 50HP
For instantaneous
gas hot water supply
DRAINING
AUTOWASHER SAFETY
• For best operating conditions your hot water should
be approximately 65ºC. Your cold water should not
exceed 35ºC or your hot water exceed 75ºC.
Temperatures above these may cause the machine
to fault or cause damage to the machine.
• If you have an uncontrolled water heating source
(eg a wet back or solar heating system) you should
fit a Safe Valve. This will ensure the hot water
temperature remains within safe limits.
• Inlet water pressure:
Max.1MPa (150 psi) Min. 20kPa (3psi)
• Minimum height of taps to clear the top of the
machine is 1150mm.
• Regularly check that your standpipe or tub is free
from lint or other obstructions, which may affect
how your machine works or may cause flooding.
• In multi-storey apartments or any upper floor, the
machine should be installed on a drained floor.
• Draining must comply with local by-laws.
• This autowasher is not intended for use by young
children or infirm persons without supervision.
• Your Smart Drive can now be opened while it is
filling and agitating, supervise young children to
ensure they do not play with it.
• Caution: If you are using an extension cord or a
portable electrical outlet device (eg multi-socket
outlet box), ensure that it is positioned so that it
does not come into contact with water or moisture.
ACCESSORIES AND SPARE PARTS
Available from your Fisher & Paykel Dealer or Authorised Service Centre.
Inlet Valve CapPart No. 388491
Hose Inlet Long (2m)Part No. 422680
Hose Inlet Large BorePart No. 426123
Drain Hose ExtensionPart No. 425627p
Power CordIf the Power Cord of your autowasher is damaged it
must be replaced by a Fisher & Paykel Authorised
Service Centre, as it is not a standard power cord.
Page 38
WHEN YOU BUY A
NEW FISHER & PAYKEL PRODUCT
you automatically receive a
24 month warranty covering parts and labour
within Australia and New Zealand.
Your Fisher & Paykel retailer is able to provide
information on your appliance. If we can be of any
further help, please contact us.