Fisher & paykel GW711, GW611, GW511, MW511, MWC11 User Manual

&

autowasher

use & care

PRODUCT
INFORMATION

(For you to record).
It is important to keep this manual in a safe place.

Date of Purchase: ________________________________
Purchaser: ______________________________________
Dealer/Retailer: __________________________________

Branch/Location: __________________________

Country: __________________________________
Model Number: __________________________________
Serial Number: __________________________________

N.B. To find information on model numbers and

serial numbers, look on the back of the
machine in the top right hand corner.

INTELLIGENCE WORKING FOR YOU 1

INTELLIGENCE

WORKING FOR YOU

Over 65 years of laundry experience has led to the
development of the world’s most advanced wash
systems, The Smart Drive.

Unlike conventional machines, Smart Drive
autowashers use intelligence to adapt the wash action
and water levels to save on water and electricity use;
making it kinder on your wallet and the environment.

• Intelligent Electronics: A powerful microprocessor
controls every aspect of the Smart Drive, allowing it
to continually monitor and respond to each wash.
It contains over 10,000 lines of instructions in its

brain’ - the result of many years of testing and

’
fine-tuning, to give you the best possible
performance.

• Direct Drive Motor: Our revolutionary direct drive
motor is capable of infinite wash actions,
continuously adjusting its speed to the movement
of your clothes, removing dirt while caring for the
fabric, delivering the ultimate wash.

• Reliability: The Smart Drive has no mechanical
brake, pulleys or gears, which means fewer moving
parts and greater reliability.

• Energy Conservation: The unique wash action
means a typical load uses only the same amount of
electricity as a 100-watt light bulb left on for an
hour.

• Saves Time: With a top spin speed of 1000rpm,
Smart Drive reduces clothes drying time by up to
30%. The EXCELLENCE model has a time saver
option available which enables you to wash lightly
soiled items in half an hour or less.

CONTENTS

2 00

1. GETTING STARTED

• Before you do your first wash 3

• Model Variations 4

• Using Your Smart Drive 5

2. LIDLOCK 7

3. WASH CYCLES AND OPTIONS

• The Wash Cycle and Options 8

• Selecting the Wash Options
and advancing the cycle 9

• Water Levels 10

• Spin Hold 11

• Time Saver 11

• Delay Start 11

• Soak 12

• Nappy Sanitisers/Bleach 12

• Water Saver 12

• Washing Bulky Items 13

• Washing Woollens 13

• Favourite Cycle 14

• Customising the Wash Cycle 15

4. CHANGING PRE-SET OPTIONS

• Option Adjustment Mode 16

• Wash Temperatures 18

• Rinse Options 18

• Controlled Cold 19

• End of Cycle Beeps 19

• Water Saver 19

• Auto Water Fill Level 19

• Out of Balance Recovery
Routine 20

5. BEFORE YOU WASH

• Sorting 21

• Loading 21

• Detergent 22

• Fabric Softener 23

• Scrud 23

6. MACHINE INFORMATION

• Specifications 20

• Caring for Your Smart Drive 24

• Products That Might
Damage Your Smart Drive 25

• Smart Drive Sounds and Beeps 25

• Automatic Lint System 25

7. PROBLEM SOLVING

• Saving Water 26

• Wash Problems 28

• Operating Problems 29

• If Your Smart Drive Beeps
for Help 30

• Before you call for Service
or Assistance 32

• Manufacturers Warranty 33

8. INSTALLING YOUR SMART DRIVE

• Unpacking 1A

• Drain Hose 1A

• Inlet Hoses 2A

• Levelling 2A

• Installation Environment 3A

Please Note: All diagrams feature
the EXCELLENCE button shape
unless otherwise stated. The use of
the button is the same for all Smart
Drive models.

BEFORE YOU DO
YOUR FIRST WASH

Thank you for buying a Fisher & Paykel Smart Drive
washing machine. We are very proud of this washer
and trust it will serve you well for many years.

You owe it to yourself and your Smart Drive to have it
installed correctly by an authorised service agent.

Before you start, it is a good idea to go through
the following checklist:

1. Has the basepacker been removed?

2. Is the hot hose connected to the hot valve marked
‘H’? Is the cold hose connected to the cold valve
marked ‘C’?

3. Is the drain hose threaded through the ‘U bend‘
(with no more than 20mm extended) and on to
your standpipe?

4. Are the rubber inserts secured into the feet on the
base of your machine? and is the machine levelled?

Refer to Installation Instructions, Section 8.
If you have bought a PRIDE model it is a good idea

to check the warm fill temperature. (Refer to page

18).

MODEL VARIATIONS

4

Wash Cycles Wash Options

Wash Cycles Wash Options

USING YOUR SMART DRIVE 5

POWER AND WATER

LOADING

DETERGENT

1. Turn on the power and water supplies.

2. • Remove fabric softener dispenser.

• Place the load evenly around the
agitator. (Refer to Sorting and Loading
pages 21).

3. • Use the mark on the agitator, nearest
to the top of the clothes, as a guide to
the correct amount of detergent to
use.

• Pour the detergent down the centre of
the agitator stem. Replace the fabric
softener dispenser (this stops small
articles falling down the centre of the
agitator). (Refer to Detergent page 22).

FABRIC SOFTENER

4. • If you wish to use fabric softener, place
it in the dispenser on the top of the
agitator.

• Fabric softener must not be used if

you have selected the Water Saver
option.

(Refer to Fabric Softener page 23).

USING YOUR SMART DRIVE

6

7

POWER BUTTON

SELECT WASH CYCLE

WASH OPTIONS

5. Press POWER to turn the machine on.

6. For Models
Select the cycle you want by pressing the Cycle

Button located below the Regular option.
Scroll through the cycles until the one you
want is lit.

For Models
Press the desired wash cycle button.

7. Select the WASH TEMPERATURE and other
wash options. (Refer to pages 9-11).

START

8. Press START/PAUSE to start the machine.

To stop your Smart Drive during the cycle

- Press START/PAUSE

- If it is during spray rinse or spin there is a

slight delay while the bowl is coasted to a
stop and the lid is unlocked.

LIDLOCK 77

LIDLOCK

If the lid is left open,

the machine will be
unable to lock and the
cycle will be halted.
The machine will play a
tune and the lidlock
light will flash until the
lid is closed and
START/PAUSE is pressed.

Your Smart Drive has a lidlock, which locks when your
machine is spinning. This ensures the lid cannot be
opened during hazardous parts of the cycle, providing
added safety for you and your family.

The lidlock light (above the START/PAUSE button)
comes on when the lid is locked to tell you when you
cannot open the lid. In short it means you can open
the lid while your Smart Drive is filling, agitating, and
draining, but not while it is spinning.

• When the Lidlock light is on, the lid is locked.

• When the Lidlock light is off, the lid is not locked
and the lid can be opened.

• If the Lidlock light is flashing the Lidlock is in
process of locking or unlocking, (i.e. while the
machine coasts down or START/PAUSE has been
pressed). During this stage the lid still cannot be
lifted.

The lidlock remains unlocked for the majority of the
cycle allowing you to add clothes, dissolve detergent
or to add fabric softener (if you do not want to use
the Automatic Fabric Softener Dispenser).

DO NOT put anything
down the slot in the top
deck of your machine.

DO NOT try to disable
the lidlock.

The chart below shows the stages when the lid is
locked.

Fill Unlocked
Agitate Unlocked
Spray Rinse Locked
Deep Rinse Unlocked
Spin Locked

Keep children away from the machine, especially
when you are using hot water, as the lid can be
opened during fill and agitate.

THE WASH CYCLES & OPTIONS

8

DEFAULT SETTINGS

REGULAR HEAVY DELICATE PERMANENT WOOL

DUTY PRESS
Wash Time 12 min 15 min 6 min 9 min 6 min
Wash Action Regular Heavy Duty Delicate Regular Delicate
Wash Temp Warm-cold Warm Warm-cold Warm-cold Warm-cold

Rinse Spray rinse Spray rinse 2 cold 2 cold Spray rinse

+ cold + cold deep deep + warm-cold

deep rinse deep rinse rinses rinses deep rinse
Spin Speed Fast Fast Slow Slow Medium
Spin Time 6 min 6 min 4 min 2 min 6 min
Cycle Times*

700 Series
600 Series
500 Series

Time Saver*
700 Series
600 Series
500 Series

*Approximate times (minutes) for a high water level load on EXCELLENCE models.

Cycle times are dependent on your household water pressure.

Warm on PRIDE models.

45
42
41

32
29
27

48
45
44

34
31
29

42
37
35

32
28
25

43
38
36

33
29
26

37
35
33

27
25
23

MODEL VARIATIONS

EXCELLENCE models - Fully featured, with all 5 wash cycles and a favourite cycle.
PRIDE models - Regular , Heavy Duty, Delicate and Wool cycles.

• Regular cycle (with the Water Saver option if available)
has been designed for normally soiled, everyday
washing eg sheets, towels, T-shirts.

• Heavy Duty cycle is for heavily soiled durable garments
eg overalls, jeans, tea towels.

• Delicate cycle uses a slow, gentle agitation designed to
care for your most delicate garments eg lingerie, blouses.

• Permanent Press cycle is for garments that crease easily
eg business shirts.

• Wool cycle is for machine washable woollens.

SELECTING THE WASH OPTIONS & ADVANCING THE CYCLE

9

TO SELECT THE WASH
OPTIONS

­models only

THE WASH PROGRESS
LIGHTS

1. Select the wash cycle, temperature, water level and
spin speed (Refer to Page 6).

2. Press the OPTIONS button if you want to choose
Timer Saver, Soak or Water Saver.

3. Press START/PAUSE (See page 11 and 12).

The Wash Progress lights show all the tasks your Smart
Drive will do during the wash cycle. As each task is
completed a light goes out, so you can tell at a glance
how far the cycle has to go.

TO ADVANCE THE
WASH CYCLE

CLOTHES CARE
SAFEGUARDS

1 Press POWER.

2. Press the button with the ‘two arrows’ repeatedly
to advance the cycle, to the desired position.

3. Press START/PAUSE.

Note: Each wash progress light equals 3 minutes
of agitation.

To avoid accidentally damaging your clothes there are
a few options that your Smart Drive will not accept.
For example, you cannot select a hot wash on
Delicate, Permanent Press or Wool cycles.

WATER LEVELS

10

MANUAL WATER LEVEL
SELECTION

High
Med/high
Medium
Med/low
Low

Actual level of water

AUTO WATER LEVEL

-

models only

The agitator has 5 levels marked on its stem that can
be used to help you select the correct water level.
Select the correct water level by using the mark
nearest to the top of the load.

• The levels marked on the agitator do not

correspond exactly to the level of the water.
They indicate the level of dry clothes suitable
for the water level.

• Your Smart Drive may occasionally add water
during agitation. This is to maintain the water level
due to the release of air trapped in the garments.

• The medium/high and medium/low settings are

available on the EXCELLENCE models only.

• Out of balance loads, tangling or splash-over can
be caused by selecting a water level that is too high.

Your Smart Drive can automatically select the
appropriate water level for the load.

1. Place your clothes in the machine.

2. Select the wash cycle (Select AUTO if not
automatically selected).

3. Press START/PAUSE.
During fill the machine will pause occasionally to
sense the water level. The machine will check if the
water level is correct by using a series of 2 different
agitate strokes. A slow stroke to sense the load and
an agitate stroke to mix the load. (This may take
over a minute.) If it detects that the water level is not
high enough, it will fill with more water and
check the level.

Note: If you feel the Auto
Water Level does not fill
to the correct level, you
can adjust the level the
machine selects.

(Refer to Option
Adjustment instructions
pages 19 and 22).

• When washing an unusual load, eg large bulky

garments or pillows, we recommend you
manually select the water level and select the
Delicate cycle.

• Manually select the water level if there is already
water in the bowl.