Follow the Installation Instructions before proceeding. Set the
thermostat mode to “OFF” prior to changing settings in setup
or restoring Factory Defaults.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits
for an intentional radiator, pursuant to Part 15, subpart C of the FCC
rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference in radio communications. However, there is no
guarantee that the interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
of the receiver.
• Consult the dealer or an experienced radio or TV technician for help.
Notice: Only peripherals complying with FCC limits may be attached to
this equipment. Operation with noncompliant peripherals or peripherals
not recommended by First Alert / BRK Brands, Inc. is likely to result in
interference to radio and TV reception. Changes or modifications to the
product, not expressly approved by First Alert / BRK Brands, Inc. could
void the user’s authority to operate the equipment.
FCC - INDOOR Mobile Radio Information:
To comply with FCC RF exposure limits for general population / uncontrolled
exposure, the antenna(s) used for this transmitter must be installed to provide
a separation distance of at least 20 cm from all persons and must not be colocated or operating in conjunction with any other antenna or transmitter.
i
We, First Alert / BRK Brands, Inc. declare under our sole responsibility
that the device to which this declaration relates: Complies with Part 15 of
the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
This color touchscreen has the ability to receive updates to its firmware.
Periodically firmware updates are released by the manufacturer to
add features and/or performance enhancements. This manual was
produced reflecting the most current firmware/feature set at the time of
publication, firmware rev. 3.04. Firmware releases after rev. 3.04 may not
be adequately depicted in this manual. Please refer to the appropriate
website or contact your place of purchase to learn about changes to the
thermostat after firmware release 3.04.
ii
Glossary of Terms
Auto-Changeover: A mode in which the thermostat will turn on the
heating or cooling based on room temperature demand.
Cool Setpoint: The warmest temperature that the space should rise
to before cooling is turned on (without regard to deadband).
Deadband: The number of degrees the thermostat will wait, once a
setpoint has been reached, before energizing heating or cooling.
Differential: The forced temperature difference between the heat
setpoint and the cool setpoint.
Heat Setpoint: The coolest temperature that the space should drop
to before heating is turned on (without regard to deadband).
Icon: The word or symbol that appears on the thermostat display.
Mode: The current operating condition of the thermostat
(i.e. Off, Heat, Cool, Auto, Program On).
Non-Programmable Thermostat: A thermostat that does not have
the capability of running Time Period Programming.
Programmable Thermostat: A thermostat that has the capability of
running Time Period Programming.
Temperature Swing: Same as Deadband.
Time Period Programming: A program that allows the thermostat
to automatically adjust the heat setpoint and/or the cool setpoint
based on the time of the day. Same as Schedule.
iii
Table of Contents
GET TO KNOW YOUR THERMOSTAT
Home Screen ...............................................................................................1
Menu Screens .............................................................................................1
Connected to local
access point w/IP
address without
Skyport access
Connected to local
access point w/IP
address, but not yet
connected to Skyport
Connected to Skyport
Main Menu Screen
Menu
Back
Button
Buttons
Outdoor Temperature
(If optional accessory is used
Drop Down
Dashboard Button
Fan Button
Date & Time Home / Away
Mode Buttons
Sub Menu Screen
Sub Menu
Buttons
Indicates Options
Available
Scrolling
Buttons
1
Warmer
Button
SD Card
Slot
Cooler
Button
Menu
Button
Scrolling
Buttons
Home Button
Get To Know Your Thermostat
Roo
creen
Dropdown Dashboard
The Dropdown Dashboard displays temperature, humidity, and other
readings. It will also show the high and low readings of the day.
Drop Down
Dashboard Button
Wi-Fi
Connection
Icon
(The contents of your Dashboard may vary)
m
Temp
Outdoor Temp
Dropdown Dashboard
2
Weather
Display
Press the HOME button to
return to the Home S
Get To Know Your Thermostat
Care and Use of Your Thermostat
Pencils, pens and other sharp objects should never be used on your
thermostat; these may damage your touchscreen. Only use your
finger tip to press the touchscreen buttons.
Use a soft, damp cloth to clean the screen.
DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN
SOLVENTS. DO NOT SPRAY ANYTHING DIRECTLY ONTO THE
THERMOSTAT.
3
Quick Start - Temperature, Modes & Fan
er
Fa
Selecting Your Desired Temperature and Mode
Press
The Heat or Cool Setpoint is the
temperature the room has to
reach before heating or cooling
will turn on.
(Without regard
to deadband)
Press
HEAT will allow only heat operation.
COOL will allow only cool operation.
AUTO will allow both Heat and Cool operation.
OFF - heating and cooling systems are turned off.
AUTO-CHANGEOVER MODE - Pressing the WARMER or
COOLER buttons in Auto mode will adjust both the heat and cool setpoints
simultaneously. To adjust heat and cool setpoints individually, choose HEAT mode
to adjust the heat setpoint and COOL mode to adjust the cool setpoint, then return
to AUTO mode.
HEAT OR COOL MODE - Pressing the WARMER or COOLER buttons in Heat or
Cool mode will adjust only the heat or cool setpoints.
orto adjust temperature
Cool Setpoint
n
Heat Setpoint
orthe MODE Icon
Using the Fan Button
Press the FAN Icon
FAN ON fan runs constantly even in OFF Mode.
FAN AUTO fan only runs with a heating or cooling demand.
4
Warm
Button
Cooler
Button
Quick Start - Set Time & Date
NOTE: When the thermostat is connected to the Sk yport; the
Time & Date are automatically synchronized to the Skyport
Set Time & Date
Set Current Time
Use AM/PM - ON
Set Current Date
Daylight Savings Setup
Cloud, including automatic Daylight Savings adjustments.
Daylight Savings Time - OFF
Start Schedule
Starts On
Day
Month
Stop Schedule
Ends On
Day
Month
(2nd)
(Sun)
(March)
(1st)
(Sun)
(November)
5
Quick Start - Set Time & Date
s
Setting the Time
Press
Press
MENU
then
Set Time & Date
Set Current Time
Press
Press
Choose
For 12 hour AM/PM clock
For 24 hour clock
Press
hr +
and
hr -
BACK
when finished.
Use AM/PM - ON
Use AM/PM - OFF
BACK
when finished.
to scroll down.
NOTE: If the Skyport Wi-Fi Key is
installed on the thermostat, the
Time and Date settings will not
be accessible.
(12:00 AM)
min +
to set the current time.
min -
Pres
6
Quick Start - Set Time & Date
.
Press
Setting the Date
Set Current Date
Press
or
Press the day on the calendar
Su MoTu We ThFrSa
27 28 29 30123
45678910
1211
13
18
1920 2122 23 24
1234567
Daylight Savings Setup
Tu rn Daylight Savings
Time on or off.
Adjust when Daylight
Savings Time begins.
Adjust when Daylight
Savings Time ends.
Press
after making a change
to a selection.
Press
or the Home button
when finished.
BACK
BACK
6/1/2013
to set the current month and year.
17161514
31302928272625
Daylight Savings Time - OFF
Daylight Savings Time - ON
Start Schedule
Starts On
Day
Month
Stop Schedule
Ends On
Day
Month
Press
when finished
(2nd)
(Sun)
(March)
(Sun)
(November)
7
(1st)
BACK
Main Menu Buttons - Schedule
Schedule
View My Schedule
Edit My Schedule
8
Main Menu Buttons - Schedule
P
This thermostat features up to four programmable
time periods per 24 hour day: Morning, Day, Evening,
and Night. The start time for each time period is
Schedule
View My Schedule
ress a day of the week to view its settings. This may be repeated for each day.
Edit My Schedule
Press and select days to program
Select individual days
or
Select groups of days
Then press NEXT
adjustable. The stop time for each time period is
the start time for the next period.
Continued
9
Main Menu Buttons - Schedule
ings.
Save
Edit
Edit My Schedule
Press and select a Time Period (Morning, Day, Evening, or Night) to edit.
Adjust Mode, Start Time, and Heat and Cool Setpoints to desired sett
The Time Period may also be Enabled or Disabled. Un-check the Enabled
box for Time Periods you don’t want to use. Press DONE when finished.
Mode
Start Time
When you are finished editing the
four time periods press
Review your program.
Press SAVE to keep your program.
Press EDIT to make further changes.
TIP:
For a simpler schedule that only uses 2
time periods, un-check Enabled for Day
and Evening Time Periods.
Heat and Cool Setpoints
NEXT
Done
(Continued)
Next
Enable/Disable
Time Period
10
Main Menu Buttons - Smart Fan
Smart Fan
Who To Call For Service
Smart Fan - OFF
View Runtime Graphs
Smart Fan Min Runtime
Who To Call For Service
Start/Stop Times
View Runtime Graphs
Days To Run Fan
11
Main Menu Buttons - Smart Fan
et the minimum number of minutes the fan will run from the top
The fan may be programmed to
turn on automatically for a specified
Smart Fan
Press to turn fan schedule on or off
Smart Fan - OFF
Smart Fan - ON
period during the day.
Smart Fan Min Runtime
S
of each hour. Set runtime to 60 minutes to be on continuously
from Start Time to Stop time. (5 - 60 mins.)
Start/Stop Times
Set when the Smart Fan schedule will start and stop. For example,
you may not want Smart Fan to run during sleeping hours.
Days To Run Fan
Choose which days of the week Smart Fan will run.
(7:00AM - 9:00PM)
(10m)
12
Main Menu Buttons - Screensaver
Screensaver
Who To Call For Service
Screensaver - OFF
View Runtime Graphs
Screensaver Setup
Screensaver Turn On Delay
Screensaver Type
Slideshow
Digital Clock
Analog Clock
Change Image After...
Use Theme Images - OFF
Randomize Slideshow - OFF
Show Clock - OFF
Home Screen Info - OFF
View Runtime GraphsScreensaver Prev iew
13
Main Menu Buttons - Screensaver
return to the sub menu.
The Screensaver allows you
Screensaver
Screensaver - OFF
Screensaver - ON
Screensaver Setup
Screensaver Turn On Delay
How long after a button press for the
Screensaver to appear. 1, 3, 5, or 30 minutes
Screensaver Type
Slideshow, Digital Clock, Analog Clock
Change Image After...
15, 30 seconds -
Use Theme Images - OFF
Slideshow uses included Theme Images. Off or On
Randomize Slideshow - OFF
Shuffles slideshow photos in random order
Show Clock - OFF
Shows the time and date every 5 photos. Off or On
Home Screen Info - OFF
Shows the mode, setpoints, and temperature after
every 10 photos. Off or On.
Screensaver Preview
Press this button to preview your screensaver operation
before returning to the Home Screen.
After the preview, press anywhere on the screen to
to create custom slideshows.
(5m)
(Slideshow)
1, 5, or 10 minutes
14
Main Menu Buttons - Alerts
Alerts
View Current Alerts
Reset Alerts
Reset Air Filter Alert
Reset UV Lamp Alert
Reset Humidity Pad Alert
Set/Edit Reminders
Service Call Reminder - OFF
Days Until Service Call
Air Filter Reminder - OFF
Set Max Filter Runtime
Set Max Filter Days
UV Lamp Reminder - OFF
Max UV Lamp Runtime
Humidity Pad Reminder - OFF
Set Max Hum Runtime
(0 days)
(300 hrs)
(0 days)
(360 days)
(360 days)
Service Information...
15
Main Menu Buttons - Alerts
The alerts let you know when
Alerts
View Current Alerts
View and reset current
service alerts here.
Reset Alerts
Clear and reset current service alerts.
Set/Edit Reminders
Set service alert runtimes and turn reminders on or off.
Service Call Reminder - OFF
Days Until Service Call
Air Filter Reminder - OFF
Set Max Filter Runtime
Set Max Filter Days
UV Lamp Reminder - OFF
Set Max UV Lamp Runtime
Humidity Pad Reminder - OFF
Set Max Hum Runtime
Service Information...
View your service company’s contact information.
your system needs service.
Alerts will appear
on the bottom bar
of the Home Screen.
Press to view and
reset current alerts.
(0 days)
(500 hrs)
(300 days)
(300 days)
(300 days)
Dealer’s
Logo
here
16
Main Menu Buttons - Display
Display
Active Brightness
Idle Brightness
Night Dimmer
Auto Night Dimmer - OFF
Set Idle Brightness
Set Dimmer Schedule
Maintenance
Screen Cleaning
To uch Calibration
17
Main Menu Buttons - Display
The display brightness options
When Night Dimmer
may be adjusted in this menu.
Display
Active Brightness
You may select how bright the backlight is while the thermostat is active.
The display is active for 3 minutes after last touch, it then goes Idle.
Idle Brightness
You may select how bright the backlight is while the thermostat is idle.
Night Dimmer
You may dim the brightness of the screen at night.
Auto Night Dimmer - OFF
The screen can be set to dim automatically at night.
Dimming the display can prolong the life of the backlight.
Set Idle Brightness
Set the screen brightness for the Night Dimmer.
is On, the display will go idle 8 seconds after last touch.
Set Dimmer Schedule
Set the schedule for the Night Dimmer.
(80%)
(30%)
(20%)
18
Main Menu Buttons - Display
.
Maintenance
Maintenance allows you to clean and calibrate the
touch screen.
Screen Cleaning
Screen Cleaning Mode disables the touch feature
for 15 seconds so the screen may be cleaned without
altering any settings.
Use a soft cloth without solvents or abrasive cleaners
Touch Calibration
Under normal circumstances, the touchscreen should
not need to be calibrated.
Touch and hold the center of the targets as they appear on the screen
Touch Screen Calibration
Press when done.
FINISH
When calibration is complete, the thermostat will automatically
restart and return to the Home Screen.
19
Main Menu Buttons - Preferences
Preferences
User Interface Themes
Custom Wallpaper
Heat/Cool Indicator
Heat/Cool Indicator OFF
Taskbar red/white OFF
Room Temp red/blue OFF
Mode Status red/blue OFF
Sound Options
Beep - OFF
Beep Sound
20
Main Menu Buttons - Preferences
oose from.
You may set the type of back ground
that appears on the thermostat
Preferences
Home Screen.
User Interface Themes
This thermostat has several high quality background themes to ch
NOTE: At Sunset, the background will change to an evening scene and the
moon will replace the sun. At Sunrise it will return to a daytime scene.
Custom Wallpaper
You may choose your own background image by selecting a
photo that you have uploaded from an SD memory card.
(ocean)
Heat/Cool Indicator
You may choose an enhanced indicator of the current status
of the HVAC equipment.
Room Temp Red/Blue - ON/OFF
Mode Status Red/Blue - ON/OFF
Sound Options
Beep - ON
Beep - OFF
Turn the beep sound on or off.
Beep Sound
(Beep 1)
Choose from different beep sounds.
21
Main Menu Buttons - Preferences
Humidity
Humidification Settings
Humidify setpoint
Humidify with heat - OFF
Run fan w/humidity demand - OFF
Dehumidification Settings
Dehumidity setpoint
Run A/C to dehumidify - OFF
Maximum Overcool
Reheat - OFF
Dehumidify only when cooling - ON
22
(0%)
(99%)
(0°)
Main Menu Buttons - Preferences
The Humidity feature allows the thermostat to
control a humidifier or use your air conditioner
Humidity
IMPORTANT: Aux Output Usage must be set for Hum or
Dehum for these settings to take effect.
See: AUX Output Sett ings on page 39.
Humidification Settings
Humidify setpoint
Adjust Humidify setpoint. (0% - 60%)
Humidify with heat - OFF
When this step is ON, Humidify will only run with a demand for heat.
Run fan - OFF
When this step is ON, the fan will run with a call for Humidification.
Dehumidification Settings
Dehumidify setpoint
Adjust Dehumidify setpoint. (25% - 99%)
Run A/C to dehumidify - OFF
When this step is ON, the A/C system will be used for Dehumidification.
Maximum Overcool
This specifies how many degrees the A/C system will run past the cool
setpoint to satisfy a demand for Dehumidification. (0-20 degrees F)
Reheat - OFF
This turns on electric strip heat during an A/C to dehumidify demand to help
maintain desired room temperatures. (Run A/C to dehumidify must be set to ON
and the GAS ELEC Dip Switch must be set to ELEC - page 52 - to access this feature.
Dehumidify only when cooling - ON
Run dehumidification only when HVAC calls for A/C
to dehumidify the space
(0%)
(0%)
23
Main Menu Buttons - Vacation/Away
Va cation/Away
Clear Vacation Schedule
Set Vacation Schedule
Start Date
Start Time
Return Date
Return Time
Settings while away
Mode
OFF
Auto
Heat
Cool
Heat Setpoint
Cool Setpoint
24
Main Menu Buttons - Vacation/Away
Vacation or pressing the AWAY button, will use
temporary, energy saving settings without
Vacation/Away
Clear Vacation Schedule
Removes the stored vacation schedule.
Set Vacation Schedule
Set your Vacation Schedule.
changing the regular schedule. Pressing the
HOME button will return the thermostat to
normal comfort settings.
BACK
Tue Sep 07 2010
Start Date
Select the day Vacation Mode
will start.
Then press
BACK
Start Time
Select the time Vacation Mode
will start.
Then press
BACK
(9:00 AM)
Continued
25
Main Menu Buttons - Vacation/Away
(Continued)
way Mode.
Schedule
Return Date
Select the day Vacation Mode
will end.
Then press
Return Time
BACK
BACK
Tue Sep 21 2010
(3:00 PM)
Select the time Vacation Mode
will end.
Then press
BACK
Settings while away
Select the desired Mode and setpoints to be used in Vacation/A
Mode
Heat Setpoint
Cool Setpoint
(Auto)
(50˚)
(85˚)
26
Main Menu Buttons - Security
Security
Auto Screenlock
Auto Screenlock - OFF
Set Passcode
Lock After...
Allow fan/mode changes - NO
Allow setpoint changes - NO
Allow home/away changes - NO
Setpoint Limits
Setpoint Limits - OFF
Minimum Cool Setpoint
Maximum Heat Setpoint
27
Main Menu Buttons - Security
Security settings may be set to
limit or prevent changes to
Security
Auto Screenlock
Auto Screenlock - OFF
Auto Screenlock - ON
Set Passcode
Use keypad to enter and confirm passcode.
Press UNLOCK then enter passcode to access thermostat settings.
Lock After...
Set the time the screen will automatically lock after the last button press.
Allow fan/mode changes - NO
Choose to allow fan/mode changes when Auto Screenlock is on.
Allow setpoint changes - NO
Choose to allow setpoint changes when Auto Screenlock is on.
Allow home/away changes - NO
Choose to allow use of the Home and Away button when
Auto Screenlock is on.
Setpoint Limits
Limits how high or low heating and cooling may be adjusted.
your thermostat.
(code not set )
When the thermostat
is locked, the bottom
bar of the display will
show:
(5 m)
NOTE: Code must be set
before Auto Screenlock
can be turned on.
* If you forget your
passcode, enter
6736 for access.
28
Main Menu Buttons - Information
Information
My Thermostat
View Runtime Graphs
Last 7 Days - Cooling
Last 7 Days - Heating
Delete Runtime Data
Who To Call For Service
29
Main Menu Buttons - Information
This button contains valuable
service and system runtime
Information
My Thermostat
View your thermostat dip switch settings, equipment status,
runtimes, and other settings.
View Runtime Graphs
Track your system’s runtime/energy usage.
Last 7 Days - Cooling
Last 7 Days - Heating
Delete Runtime Data
Press to delete your current equipment runtime information.
Who To Call For Service
Your service company’s contact
information is displayed here.
information.
Press the information
icon to learn more
about each graph
*NOTE: The runtime
graphs are updated
at 12:00 AM each day.
Press anywhere on the screen
to return to the submenu.
Dealer’s
Logo
here
30
Main Menu Buttons - Settings
(Continued next page
Settings
Thermostat Name
Available Modes
All Modes Including Auto
Heat and Cool
Heat Only
Cool Only
SD Card
Import Settings from SD Card
Export Settings to SD Card
Heat Pump Lockout - Enabled/Disabled
HP Lockout Outdoor Temp
Aux Heat Lockout - Enabled/Disabled
Aux Heat Lockout Te mp
Dual Fuel Settings
AUX Output Settings
AUX Output Usage
AUX Output Polarity
Fan Off Delay
Sensor Settings
Control Sensor
Wired Sensor Use
Calibrate Sensors
)
Dual Fuel - On/Off
Changeover With Outdoor - On/Off
Adjust Balance Point
Thermostat Sensor Only
Wired Sensor Only
Average Wired/Thermostat
Use as Outdoor Sensor
Use as Remote Sensor
Use as Supply Sensor
Use as Return Sensor
Thermostat
Wired Sensor
Humidity
34
Main Menu Buttons - Settings
Settings
Installation Settings
Te st Outputs
Dealer Information
Dealer Name
Contact Name
Dealer Phone
Dealer Email
Dealer Website
Upgrade Firmware
Delete Custom Images
Calibrate Clock
Factory Defaults
Restart Thermostat
(Continued)
35
Main Menu Buttons - Settings
Thermostat heating and
cooling options are found
Settings
Thermostat Name
Use keypad to name
your thermostat. The
name is displayed on
the Home Screen.
(Up to 14 characters)
Name appears here
in this menu
Available Modes
Choose the desired modes the thermostat will use: Heat, Cool, Heat & Cool,
or Auto (All). For example, if you only have a heater, choose Heat, and only
Heat & Off modes will be available. This will simplify the operation for the user.
(all)
SD Card
Import and export files to and from the thermostat. See the
First Alert Assistant instructions for further details.
Import Settings from SD Card
Upload files from First Alert Assistant or
another thermostat.
Export Settings to SD Card
Export files from one thermostat and import
them into others.
General Setup
Units
Fahrenheit (F)
Celsius (C)
(F)
*NOTE: A 2GB SD card is
recommended. To import
and export files, the SD card
must contain the same
version of the firmware as
the thermostat.
36
Main Menu Buttons - Settings
General Setup
Language
English
Spanish/Español
French/Français
Smart Recovery - OFF
Smart Recovery - ON
Smart Recovery turns on the heat before the Morning
start time to bring the room temperature to the Morning
setpoint at the start of the Morning time period. Please
allow 4-8 days for Smart Recovery time to adjust. When
used with a heat pump, electric strip heat will be disabled
while Smart Recovery is active.
Simple Thermostat - OFF
Simple Thermostat - ON
(en)
(Continued)
Tu rn on Simple Thermostat for the most basic user interface.
When Simple Thermostat is on, alerts will appear in the top bar of the
main screen. Press on the top yellow alert bar to view alerts.
Top Bar
Room
Temperature
Press
to
turn
Off
Press
for
Cooling
Press
to turn
Fan
On or Auto
Press
for
Heat
Note: When using the Simple Thermostat Home Screen; the program schedule along
with the HOME and AWAY features are unavailable.
Warmer
Button
Single
Setpoint
Cooler
Button
Menu
Button
37
Main Menu Buttons - Settings
None, 1 minute, or 5 minutes.
Installation Settings
(2˚)
(1h1c)
Only available when
dip switch is set for
Heat Pump operation.
}
Heat & Cool Stages
Heat & Cool Stages
Up to 2 Stages Cooling and 4 stages Heating.
Compressor Stages
Up to 2 compressors.
Aux Heat Stages
0 to 2 stages of Aux Heating.
Timers & Deadbands
Cycles Per Hour
At 6 cycles per hour, the HVAC unit will only be allowed to
energize once every 10 minutes. The Cycles Per Hour limit
may be overridden and reset by pressing the WARMER or
COOLER buttons. (2, 3, 4, 5, 6, No Limit)
Min Heat/Cool Difference
The minimum gap between Heat and Cool setpoints. (0 - 6 deg. F)
Compressor Min OFF Time
(1h1c)
(1h1c)
(1h1c)
(6)
(5m)
38
Main Menu Buttons - Settings
Installation Settings
Timers & Deadbands
The Deadband is the number of degrees or minutes that the
thermostat waits before it initiates the stages of heating or cooling.
(Continued)
(Continued)
1st Stage Deadband Specifies the minimum temperature
difference between the room temperature and the desired
setpoint before the first stage of heating or cooling is allowed
to turn on. For example, if the heat setpoint is 68˚ and the 1st
Stage deadband is set to 2 degrees, the room temperature
will need to drop to 66 degrees before the heat turns on.
1st Stage Deadband
(1 - 6 deg. F)
2nd Stage Deadband
2nd Stage Deadband
Number of degrees past 1st stage before 2nd stage turns on. (0 - 10 deg. F)
2nd Stage Timer
Number of minutes past 1st stage before 2nd stage turns on. (0 - 60 mins.)
(The 2nd stage deadband must also be met)
2nd Stage Turnoff Point
Deadband or Setpoint.
3rd Stage Deadband
4th Stage Deadband
(2˚)
(2mins )
(Deadband )
(2˚)
The 3rd and 4th stage
deadband settings have
the same adjustable steps
as 2nd stage deadband.
39
Main Menu Buttons - Settings
,
Installation Settings
Free Cooling
Free Cooling requires additional dampers and duct work to be installed. Additionally
the thermostat is wired in a different manner for this feature to function properly.
Before enabling this feature, please make sure these steps are completed.
Free Cooling - DISABLED
(Continued)
Free Cooling - ENABLED
Turns on Free Cooling.
Usable Outdoor Temp
Free Cooling shuts off above this outdoor temperature. (40 - 80 degrees F)
Mechanical Cooling? - NO
(65˚)
Mechanical Cooling? - YES
If you don’t have a compressor, set Mechanical Cooling to “NO”, Y1 will
then be used to control the Free Cooling Damper(s) and Y2 will be disabled.
If set to “YES”, mechanical (compressor) cooling will be controlled by the
Y2 terminal. (See page 53 for wiring diagram)
Mechanical air conditioning is turned on with a 2nd stage demand for cooling
and the Free Cooling, outdoor air damper is closed.
Supply Grilles
Return Grille
AirFlow
AirFlow
Supply
Plenum
AirFlow
Return Air Grill
Barometric
Vent to Attic
Barometric
AirFlow
Damper
(To relieve building pressure)
HVAC Unit
Furnace
Coil
Outdoor Air Grille
Free Cooling
Damper
Damper1
Open
Return
Plenum
Damper2
Closed
Air
Filter
Return
Damper
Outdoor
AirGrill
AirFlow
Free Cooling
40
Main Menu Buttons - Settings
Installation Settings
Heat Pump Settings
Heat Pump Lockout - DISABLED
Heat Pump Lockout - ENABLED
Turns on Heat Pump Lock out.
HP Lockout Outdoor Temp
Heat Pump will not run below this temp. (20 - 75 deg. F)
Aux Heat Lockout - DISABLED
Aux Heat Lockout - ENABLED
Turns on Aux Heat Lockout.
Aux Heat Lockout Temp
Aux Heat will not run above this temp. (20 - 75 deg. F) GAS/EL or HP dip
switch must be set for HP and GAS or ELEC dip switch must be set for ELEC.
Dual Fuel Settings
This feature is for heat pump applications only.
This will only appear if the GAS/EL or HP dip switch is set for HP
and the GAS or ELEC dip switch is set for Gas.
When Dual Fuel is ON, an outdoor temperature or, if Change With Outdoor is
set to OFF a demand for third stage heat will be used to stop running the heat
pump and switch to a fossil fuel source of heat. NOTE: Once the change to
fossil fuel is made, the heat demand must finish with fossil fuel. Additional heat
demands within 10 minutes will also use fossil fuel, regardless of outdoor
temperature or stage demand.
(Continued)
(65˚)
(65˚)
(Only available
when dip switch
is set for Heat
Pump operation.)
• Dual Fuel - ON/OFF
•
Changeover With Outdoor - ON/OFF
ON: Uses an outdoor sensor for ch angeover.
OFF: Uses a third stage heat demand for ch angeover.
•
Adjust Balance Point
Choose the temperature for changeover to fossil fuel. (5 - 60 deg. F)
41
Main Menu Buttons - Settings
Installation Settings
AUX Output Settings
Allows the W3/AUX output to be used for Heating,
Humidification, or Dehumidification.
AUX output usage
(Continued)
(W3)
IMPORTANT: Aux Output Usage must be set
for Hum or Dehum before any settings will take
effect in the Humidity Main Menu.
AUX output polarity
The AUX Output polarity may be set for Normally Open or
Normally Closed to accommodate different types of humidification
and dehumidification equipment.
(NO)
42
Main Menu Buttons - Settings
Installation Settings
Fan Off Delay
Runs the fan for a short time after Cooling or electric strip heat
turns off to increase system efficiency. (0 - 120 Secs.)
(Continued)
(0s)
Sensor Settings
Control Sensor
When a remote sensor is connected to the thermostat, the user
may choose which sensor source is used to measure room temperature.
Thermostat sensor only
•
Remote Sensor only
•
Average remote/thermostat
•
Wired Sensor Use
The wired sensor may be used as follows:
Outdoor sensor
•
Remote Sensor
•
Supply Sensor
•
Return Sensor
•
Calibrate Sensors
The thermostat and wired sensor may be calibrated -7 to +7 degrees F.
The integral humidity sensor may be calibrated -20% to +20% RH
(thermostat )
(remote)
(0˚)
Test Outputs
The installer or service
technician can use this
feature to test the
functions without any
time delays of the
thermostat.
With a 1st stage cooling call, Y1 and G are active
43
Main Menu Buttons - Settings
Dealer Information
A Dealer may enter their company contact information for the customer to use
when they need service. This will appear when the “Who To Call For Service”
button is pressed in the Information Menu.
Use the keyboard to enter your information.
Dealer Name
•
• Contact Name
• Dealer Phone
Dealer Email
•
Dealer We bsite
•
Upgrade Firmware
Press to upgrade the thermostat firmware. The SD Card must be in the
thermostat SD Card reader and contain the valid firmware. If an error
message appears, confirm with ColorTouch Assistant that firmware is up
to date or simply try reinserting the SD card.
If you are connected to Skyport Wi-Fi and you receive an Alert that new firmware
is available, simply press the Upgrade Firmware button to upgrade wirelessly.
Note: Occasionally an update that requires a large amount of data is not possible
to do wirelessly. In this case an update using an SD card will be required.
Delete Custom Images
Press to delete the custom photos you uploaded to the thermostat.
Calibrate Clock
If needed, the clock may be calibrated up to -10 to +10 minutes per month.
Factory Defaults
Press to reset the thermostat back to the factory settings.
Restart Thermostat
If needed, press here to restart the thermostat.
Dealer’s
Logo
(0 mins)
here
44
Main Menu Buttons - Wi-Fi
Wi-Fi
Wi-Fi Status
Wi-Fi Setup
Choose Network
Password Entry
Local API - OFF
Enabling the local API allows 3rd party software to interface
with your thermostat, such as a home automation system.
Wi-Fi Status
It is here that you will find
helpful information
regarding the connectivity
status of your thermostat,
including the thermostat’s ID.
Wi-Fi Setup
Choose your network from the list
and enter the network password.
If your network does not appear
in the list, hit the refresh button.
Network Name 1
Network Name 2
Network Name 3
Network Name 4
BACK
45
Main Menu Buttons - Skyport
Skyport
Skyport Services - ON
Weather Updates - ON
Skyport Account
Skyport Account
Enable the thermostat to connect to the
Skyport Cloud for remote monitoring
and control features. Upon pressing
Skyport Account, the thermostat will
search for available local networks with
which to connect. After indentifying
local access points, you will be promted
to choose a network, enter a password
and other network options.
46
Main Menu Buttons - Emergency Heat
The Emergency Heat function
is only available if your thermostat
Emergency Heat
To initiate the Emergency Heat feature, Press the Emergency Heat button.
During Emergency Heat operation the thermostat will turn on the fan and
auxiliary stages of heat when there is a demand for heat. The 1st stage of
heating and all stages of cooling will be unavailable. To exit Emergency
Heat, press the Emergency Heat button.
is set to control a Heat Pump.
47
The Onelink Assistant
t
Onelink Assistant may be downloaded at no charge at:
www.firstalertthermostats.com
Every time the user runs the Onelink Assistant software, it automatically
connects to First Alert thermostat website in the background and updates the
software and firmware (the operating system for First Alert) at no cost.
The Onelink Assistant allows you to use your computer to:
• Upload photos for background
and slideshow images
• Configure installation settings
• Program a time period schedule
• Upload dealer and service contac
information and company logo
• Update thermostat firmware
48
Uploading Photos and Settings to your thermostat
The Onelink Assistant
When you are finished adding and editing photos and settings,
click on Save to SD. When prompted, remove the SD card
from the SD card reader on your computer.
Save to SD
*NOTE: A 2GB SD card
is recommended.
At the thermostat:
Insert the SD card into the SD Card Slot.
MENU
Press
Next, press
then
Settings
SD Card
Slot
Press
SD Card
Then press
Import Settings from SD Card
Select the items to import into your thermostat then press
Your thermostat will automatically save your new photos and settings.
NEXT
49
Installation Instructions
Remove and Replace the old thermostat
To install the thermostat properly, please follow these step by step
instructions. If you are unsure about any of these steps, call a qualified
technician for assistance.
• Assemble tools: Flat blade screwdriver, wire cutters and wire
strippers.
• Make sure your Heater/Air Conditioner is working properly
before beginning installation of the thermostat.
• Carefully unpack the thermostat. Save the screws, any brackets,
and instructions.
• Turn off the power to the Heating/Air Conditioning system at
the main fuse panel. Most residential systems have a separate
breaker for disconnecting power to the furnace.
• Remove the cover of the old thermostat. If it does not come off
easily, check for screws.
• Loosen the screws holding the thermostat base or subbase to
the wall and lift away.
• Disconnect the wires from the old thermostat. Tape the ends of
the wires as you disconnect them, and mark them with the letter
of the terminal for easy reconnection to the new thermostat.
• Keep the old thermostat for reference purposes, until your new
thermostat is functioning properly.
50
Installation Instructions
Wire Connections
If the terminal designations on your old thermostat do not match those
on the new thermostat, refer to the chart below or the wiring
diagrams that follow.
Wire from the Install on the
old thermostat Function new thermostat
terminal marked connector marked
G or F Fan G
Y1, Y or C Cooling Y1
W1, W or H Heating W1/0/B
Rh, R, M, Vr, A Power R
C Common C
O/B Rev. Valve W1/O/B*
W2 2nd Stage Heat W2
Y2 2nd Stage Cooling Y2
W3 3rd Stage Heat W3
OUT - Outdoor Sensor SENSOR
OUT + Outdoor Sensor SENSOR
* O/B is used if your system is a Heat Pump.
51
Installation Instructions
Before you go any further, determine
what your existing wiring and equipment
situation is.
A. If you have a Heating only system without Air Conditioning, the First
Aler t model sTHERM-50 0 will re quire 3 wires: R (24Vac) , C (24Vac )
and W (H eat). Mos t systems that only have Hea ting us e very simple
thermostats that require 2 wires: the R (24Vac ) and W ( Heat). The
THERM -500 thermostat re quire s 3 wires to supply power to the
thermostat. In this case an Add-a-W ire ac cessory will not work and it
will be necessar y to ins tall another wire for the C (24Vac) connection.
B. If you have a single stage fossil fuel heater with air c ondi tioning, the
First Aler t model THERM-5 00 will require 5 wires for indep endent fan
control. They are R (24Vac), C (24Vac), W (H eat), Y (Cooling ), and G
(Fan ). You may connec t only 4 wires, a s instructed in the “Making 4
Wires Work When 5 Wire s Are Required” sec tion on p age 50 .
If there are only 4 wires present that ar e connecte d to the existin g
thermostat, there are at least 3 options available to connect the First
Alert THERM-500:
1. Us e the 4 wires as instru cted in the“Making 4 Wires Work
When 5 Wires Are Required” section on page 50, and note that
the fan w ill only opera te with a Heating or Cooling demand.
2. Pull new thermostat wire from the HVAC equipment to the
thermostat so tha t there are at least 5 wires available.
3. Pur chas e and ins tall an Add-A-Wire accessory.
C. If you have a multi-stage HVAC sys tem compri sed of a fossil fuel
heater with air conditioning, the First Aler t model THERM-5 00 will
require the 5 wires mentione d above ( R, C, W, Y, G) plus an additional
wire for each additional stage of Heating or Cooling. You may reduce
the 5 wire requirement to 4 if you give up independent fan control
following the instruction in the “Making 4 Wires Work When 5 Wires
Are Required” section on page 50, or use the optional Add-A-W ire
ac ce ss or y.
52
Installation Instructions
D. If you have a heat pum p with out aux heat, the First Alert model
THERM -500 will require 5 wires: R (24Vac), C (24Vac), W1/ O/ B
(Reversing Value) , Y (1st Stage Compr essor), and G (Fan).
If you are short 1 wire, there are at least 3 options available to connect
the First Alert mo del TH ERM- 500:
1. Us e the available w ires as instructed in the“Making 4 Wires
Work When 5 Wire s Are Re quired” sec tion on p age 50 and note
that the fan will only operate with a He ating or Cooling demand.
2. Pull new thermostat wire from the HVAC equipment to the
thermostat so tha t there are at least 5 wires available.
3. Pur chas e and ins tall an Add-A-Wire accessory.
E. If you have a heat pump with aux heat, the Fir st Alert model
THERM -500 will require 6 wires: R (24Vac), C (24Vac), W1/ O/ B
(Reversing Value) , Y (1
(Fan ).
If you are short 1 wire, there are at least 3 options available to connect
the First Alert mo del TH ERM- 500:
1. Us e the available w ires as instructed in the“Making 5 Wires
Work When 6 Wire s Are Re quired” sec tion on p age 51 and note
that the fan will only operate with a He ating or Cooling demand.
2. Pull new thermostat wire from the HVAC equipment to the
thermostat so tha t there are at least 6 wires available.
3. Pur chas e and ins tall an Add-A-Wire accessory.
st
Stage Compr essor), W2 (Aux Heat), and G
53
Installation Instructions
Making 4 Wires Work When 5 Wires Are Required
If you have System B from page 48 and you would like to install the Fir st
Aler t model THERM-5 00 using only 4 wires, follow the dire ctions below.
You will need a screwdriver along with a 3" long piece of thermostat wire
to use as a jumper :
1. Make sure the power is of f.
2. L abel and disconne ct wires at the thermost at. Please note the color
and corresp onding wire de signator with each color. For example: The R wire is red and the W wire is white and so on. You will need
this inf ormation handy for the next step at the HVAC equipment.
3. At the HVAC equipment end of the thermostat wires (usually at the
furna ce) , locate the terminals that the wire s are at tached to.
4. Remove the “G wire” from the terminal marked G.
5. Place the “G wire” on terminal C.
6. Place one end of the 3" long jumpe r on terminal G.
7. Place the other end of the 3 " long jumper on terminal Y. Please note
that there will be more than 1 wire on terminal Y.
8. W hen connec ting the wires to the Fir st Alert thermostat, note that
the wire that was previously conne cted to the G ter minal of the old
thermostat will now be required to be connected to the C terminal
on the Fir st Alert thermo stat. All other wires will be connec ted such
that the conne ctions on each end of the indivi dual w ires match
terminal designations. For example : Conne ct the yellow wire on the
thermostat end to the Y terminal on the thermostat. The yellow wire
will be connected to the Y terminal on the HVAC equipment end also.
54
Installation Instructions
Making 5 Wires Work When 6 Wires Are Required
If you have System C or E from page s 48-49 or any system that requires 6
wires, and you would like to install the First Alert model T HERM -50 0 using
only 5 wires, follow the direc tions below. You will need a s crewdriver
along with a 3" long pie ce of thermostat w ire to us e as a jump er:
1. Make sure the power is of f.
2. L abel and disconne ct wires at the thermost at. Please note the color
and corresp onding wire de signator with each color. For example: The R wire is red and the W wire is white and so on. You will need
this inf ormation handy for the next step at the HVAC equipment.
3. At the HVAC equipment end of the thermostat wires (usually at the
furna ce) , locate the terminals that the wire s are at tached to.
4. Remove the “G wire” from the terminal marked G.
5. Place the “G wire” on terminal C.
6. Place one end of the 3" long jumpe r on terminal G.
7. Place the other end of the 3 " long jumper on terminal Y. Please note
that there will be more than 1 wire on terminal Y.
8. W hen connec ting the wires to the Fir st Alert thermostat, note that
the wire that was previously conne cted to the G ter minal of the old
thermostat will now be required to be connected to the C terminal
on the Fir st Alert thermo stat. All other wires will be connec ted such
that the conne ctions on each end of the indivi dual w ires match
terminal designations. For example : Conne ct the yellow wire on the
thermostat end to the Y terminal on the thermostat. The yellow wire
will be connected to the Y terminal on the HVAC equipment end also.
55
Installation Instructions
The THERM-500 Backplate
W2
W3
W1/O/BY2Y1
SENSOR
NOTE:
The backplate does not fully
cover a full size vertical junction
box. The ACC-WPLWH
OneLink Wallplate or a
single-gang, horizontally
mounted junction box would
be needed for that type of
installation
To remove the thermostat backplate:
Using the Finger Pull Areas, pull the
front housing away from the backplate.
Look for these tabs to locate
the pull areas
W3 3rd stage heat circuit
W2 2nd stage heat circuit
W1/O/B 1st stage heat circuit
Y2 2nd stage compressor relay
Y1 1st stage compressor relay
G fan relay
R 24 VAC return
C 24 VAC common
SENSOR remote/outdoor/supply/return sensor connections
IMPORTANT: This thermostat requires both R (24 VAC Return) and
Backplate
Pull out with thumbs in these areas
Front Housing
C (24 VAC Common) be connected to the backplate terminals.
56
GAS/EL
GAS ELEC GAS ELEC
Installation Instructions
Explanation of Thermostat Dip Switches
Dip switches are located on the back of the thermostat
GAS/EL
O
ON
GAS
HPHPGAS/EL
OR
ON
123
OOBB
ON
1 2 3
OR
OR
ON
1 23
HP
B
123
ELEC
This dip switch configures the thermostat to control a
conventional gas/electric system or a heat pump. If your
system is anything other than a heat pump, leave this
ON
ON
ON
switch set for GAS/EL.*
*For some commercial heat pumps, this switch may need
123
to be set for GAS/EL. Consult the commercial heat pump
literature.
When the GAS/EL or HP dip switch is configured for HP,
this dip switch (O or B) must be set to control the
appropriate reversing valve. If O is chosen, the W1/O/B
terminal will energize in cooling. If B is chosen, the
1 2 3
W1/O/B terminal will energize in heating.
1. When GAS/EL or HP is set for GAS/EL:
This switch (GAS or ELEC) controls how the thermostat
will control the Fan (G) terminal in heating mode. When
GAS is chosen, the thermostat will not energize the
Fan (G) terminal in heating. When ELEC is chosen the
thermostat will energize the fan in heating.
1 23
2. When GAS/EL or HP is set for HP:
This switch (GAS or ELEC) defines the Aux Heat type.
When GAS is chosen, the auxiliary heat will not be
allowed to run during heat pump operation. When
using a Dual Fuel system, set this switch for GAS.
When ELEC is chosen, up to two stages of auxiliary
strip heat will be allowed to run.
SENSOR
57
Installation Instructions
Sample Wiring Diagrams
with Dip Switch Positions
Conventional Heating and Cooling Systems
2 Wire, Heat Only
Residential & Commercial 1 Stage Heating
with no Fan.
The thermostat will not work with
2 wires. Either pull new wire or
purchase a model TSTATGAC-2W
two-wire kit
GAS/ELHP
4 Wire, Cool Only
R
C
Y1
G
GAS/ELHP
5 Wire, 1 Stage Cooling, 1 Stage Heat
R
C
W1/O/B
Y1
G
GAS/EL
ON
O
GAS
Residential & Commercial 1 Stage Cooling.
O
GAS
Residential & Commercial 1 Stage Cooling,
with 1 stage Electric Heat.
O
GAS
B
123
ELEC
24VAC Power
24VAC Common
1st Stage Cool
Fan
ON
B
123
ELEC
24VAC Power
24VAC Common
1st Stage Heat
1st Stage Cool
Fan
HP
ON
ON
B
123
123
ELEC
3 Wire, Heat Only
Residential & Commercial 1 Stage Heating
with no Fan.
R
C
W1/O/B
GAS/ELHP
GAS
5 Wire, 1 Stage Cooling, 1 Stage Heat
Residential & Commercial 1 Stage Cooling,
with 1 stage Gas Heat.
R
C
W1/O/B
Y1
G
GAS/ELHP
GAS
8 Wire, 2 Stage Cooling, 3 Stage Heat
Residential & Commercial 2 Stage Cooling,
with 3 stage Gas Heat.
R
C
W1/O/B
W2
W3/AUX
Y1
Y2
G
GAS/ELHP
GAS
24VAC Power
24VAC Common
1st Stage Heat
ON
O
24VAC Power
24VAC Common
1st Stage Heat
1st Stage Cool
Fan
ON
O
24VAC Power
24VAC Common
1st Stage Heat
2nd Stage Heat
3rd Stage Heat
1st Stage Cool
2nd Stage Cool
Fan
ON
O
123
123
123
B
ELEC
B
ELEC
B
ELEC
58
Installation Instructions
Sample Wiring Diagrams
Heat Pump Systems
5 Wire, 1 Stage Cooling, 1 Stage Heat
Residential & Commercial Heat Pump with
‘O’ Reversing Va lve
R 24VAC Power
C 24VAC Common
W1/O/B Reversing Valve
Y1 1st Stage Compressor
(Cool or Heat)
G Fan
GAS/EL
O
GAS
7 Wire, 2 Stage Cooling, 3 Stage Heat
Residential & Commercial Heat Pump with
‘O’ Reversing Va lve.
R 24VAC Power
C 24VAC Common
W1/O/B Reversing Valve
W2 3rd Stage Heat
Y1 1st Stage Compressor
(Cool or Heat)
Y2 2nd Stage Compressor
(Cool or Heat)
G Fan
GAS/EL
O
GAS
(Number of Compressor Stages set to 2)
HP
ON
B
123
ELEC
HP
ON
B
123
ELEC
with Dip Switch Positions
6 Wire, 1 Stage Cooling, 2 Stage Heat
Residential & Commercial Heat Pump with
‘O’ Reversing Valve
R 24VAC Power
C 24VAC Common
W1/O/B Reversing Valve
Y1 1st Stage Compressor
(Cool or Heat)
W2 Aux Heat
G Fan
GAS/EL
O
GAS
8 Wire, 2 Stage Cooling, 4 Stage Heat
Residential & Commercial Heat Pump with
‘O’ Reversing Va lve.
R 24VAC Power
C 24VAC Common
W1/O/B Reversing Valve
W2 3rd Stage Heat
W3 4th Stage Heat
Y1 1st Stage Compressor
(Cool or Heat)
Y2 2nd Stage Compressor
(Cool or Heat)
G Fan
GAS/EL
O
GAS
(Number of Compressor Stages set to 2)
HP
ON
B
123
ELEC
HP
ON
B
123
ELEC
59
Installation Instructions
Outdoor Sensor
.
Sample Wiring Diagrams
with Dip Switch Positions
Heat Pump Systems with Dual Fuel
7 Wire, 2 Stage Cooling, 3 Stage Heat
Residential & Commercial Heat Pump with
‘O’ Reversing Va lve and Fo ssil Fuel furnace.
R 24VAC Power
C 24VAC Common
W1/O/B Reversing Valve
W2 3rd Stage Heat
(connected to furnace)
Y1 1st Stage Compressor
(Cool or Heat)
Y2 2nd Stage Compressor
(Cool or Heat)
G Fan
Free Cooling
Free Cooling
Damper
10K Thermistor
ACC-TSEN
Free Cooling utilizes the Y1 terminal for the operation of 1st stage cooling.
If mechanical (compressor) cooling is also present, the mechanical cooling is
connected to the Y2 terminal in this instance.
Free Cooling may be used with a Gas/Electric or Heat Pump system.
Temperature Sensor: ACC-TSEN Temperature Sensor 10K ohm sensor
at 77F/25C. Negative Temperature Coefficient.
GAS/ELHP
Number of Compressor Stages
set to 2
(see Compressor Stages, pg. 33)
Dual Fuel set to On
(see Dual Fuel Settings, pg. 36)
GAS
ON
O
123
B
ELEC
Use 18-22 gauge thermostat wire
Y1Y2W1/O/B
W2
W3
SENSOR
CRG
60
Troubleshooting
• SYMPTOM: The thermostat touchscreen buttons are not responsive.
CAUSE: The touchscreen is out of calibration.
REMEDY: Remove the thermostat from the backplate. Push the
thermostat back onto the backplate, while keeping your finger pressed
firmly against the center of the touchscreen, until the Calibration screen
appears. Re-calibrate the Touchscreen. See Touch Calibration section of
full user’s manual (page 19).
• SYMPTOM: The display is blank.
CAUSE: Lack of proper power.
REMEDY: Make sure the power is on to the HVAC and that you have
24vac between R & C.
• SYMPTOM: The air conditioning does not attempt to turn on.
CAUSE: The cooling setpoint is set too high.
REMEDY: Lower the cooling setpoint or lower the cooling set-point
limit. See Setpoint Limits (page 28).
• SYMPTOM: The heating does not attempt to turn on.
CAUSE: The heating setpoint is set too low.
REMEDY: Raise the heating setpoint or raise the heating set-point limit.
See Setpoint Limits (page 28).
• SYMPTOM: When controlling a residential heat pump, and asking for
cooling, the heat comes on.
CAUSE: The thermostat reversing valve dip switch is set for “B”.
REMEDY: Set the reversing valve jumper for “ O ”.
• SYMPTOM: When calling for cooling, both the heat and cool come on.
CAUSE: The thermostat equipment dip switch is configured for “HP”
and the HVAC unit is a Gas/Electric.
REMEDY: Set the equipment dip switch for “Gas”.
• SYMPTOM: Air handler control board fuse blows when thermostat
is attached to backplate with power on, but does not blow until the
thermostat is placed onto the backplate.
CAUSE: The Outdoor sensor and/or sensor wiring is shorted.
REMEDY: Check/replace Outdoor sensor and/or sensor wiring.
61
Index
A
Accessories, 45, 46
Active Brightness, 18
Alerts, 15
BRK Brands, Inc., (“BRK”) the maker of Onelink™ and First Alert™ brand products warrants that for a period of
one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and
workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found
to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured
product or component. If the product is no longer available, replacement may be made with a similar product
of equal or greater value. This is your exclusive warranty. This warranty is valid for the original retail purchaser
only from the date of initial retail purchase and is not transferable. In order to obtain warranty service, you must
keep the original sales receipt and proof of purchase in the form of the UPC code from the package. BRK dealers,
service centers, or retail stores selling BRK products do not have the right to alter, modify or any way change
the terms and conditions of this warranty.
WARRANTY EXCLUSION
Parts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries) This warranty does
not apply to bulbs, LEDs, and batteries supplied with or forming part of the product. This warranty is invalidated
if non- BRK accessories are or have been used in or in connection with the product or in any modification or
repair is made to the product. This warranty does not apply to defects or damages arising by use of the product
in other than normal (including normal atmospheric, moisture and humidity) conditions or by installation or use
of the product other than in strict accordance with the instructions contained in the product owner’s manual.
This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product,
(ii) misuse, abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits
or transients, (iv) usage not in accordance with product installation, (v) use of replacement parts not supplied
by BRK, (vi) improper product maintenance, or (vii) accident, fire, flood or other Acts of God. This warranty does
not cover the performance or functionality of any computer software included in the package with the product.
BRK makes no warranty that the software provided with the product will function without interruption or
otherwise be free of anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or
replacement of any product or software installed on your computer. BRK reserves the right to make changes in
design or to make additions to or improvements in its products without incurring any obligations to modify any
product which has already been manufactured. BRK will make every effort to provide updates and fixes to its
software via its website. This warranty does not cover any alteration or damage to any other software that may
be or may become resident on the users system as a result of installing the software provided. This warranty
is in lieu of other warranties, expressed or implied, and BRK neither assumes nor authorizes any person to
assume for it any other obligation or liability in connection with the sale or service of the product. In no event
shall BRK be liable for any special or consequential damages arising from the use of the product or arising
from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty
due to any cause beyond its control. BRK does not make any claims or warranties of any kind whatsoever
regarding the product’s potential, ability, or effectiveness to prevent, minimize, or in any way affect personal
or property damage or injury. BRK is not responsible for any personal damage, loss, or theft related to the
product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements,
whether written or verbal, by salespeople, retailers, dealers, or distributors to the contrary are not authorized
by BRK, and do not affect this provision of this warranty. BRK’s responsibility under this, or any other warranty,
implied or expressed, is limited to repair, replacement or refund, as set forth above. These remedies are the
sole and exclusive remedies for any breach of warranty. BRK is not responsible for direct, special, incidental, or
consequential damages resulting from any breach of warranty or under any other legal theory including but not
limited to, loss profits, downtime, goodwill, damage to or replacement of equipment and property and any costs
of recovering, reprogramming or reproducing any program or data stored in or used with a system containing
the product accompanying software. BRK does not warrant the software will operate with any other software
except that which is indicated. BRK cannot be responsible for characteristics of their party hardware or software
which may effect the operation of the software included. Except to the extent prohibited by applicable law, any
implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of
the above Warranty Period. Some states, provinces, or jurisdictions do not allow the exclusion or limitation
of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above
limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights that vary from state to state, or province to province, or jurisdiction to jurisdiction.
OBTAINING SERVICE
If service is required, do not return the product to your place of purchase. In order to obtain warranty service,
contact the Consumer Affairs Division at 1-800-323-9005, 7:30 a.m. – 5:00 a.m. Central Standard Time, Monday
through Friday. To assist us in serving you, please have the model number and date of purchase available
when calling. After contacting the Consumer Affair s Division and it is determined that the product should be
returned for Warranty Service, please mail the product to: BRK Brands, Inc., 3901 Liberty Street Road, Aurora,
IL 60504-8122.