First Alert NVR1640 User Manual

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USER MANUAL

Network Video Recorder NVR1640

INTRODUCTION

THANK YOU

Welcome

Thank you for choosing First Alert for your security needs!

For more than half a century, First Alert has made the home-safety and security products that make your job easier. Our products are built to the highest standard which has earned us a leadership role in the home-safety and security product categories. We are committed to serving our customers, from the professionals who install our products, to the families and businesses who count on them. First Alert has been helping families and businesses stay safe for over 50 years. By having a First Alert Security System, you’re taking the ﬁrst step in protecting your home or business from damage or theft. We’re watching, even when you’re not.

This manual is written for the Network Video Recorder. It was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.ﬁrstalert.com or www.brkelectronics.com to check for the latest manuals (English and Spanish), ﬁrmware updates, downloads, other security camera products and announcements. Please visit www.ﬁrstalert.com for software downloads and manual updates.

© 2015 BRK Brands, Inc. All rights reserved. Distributed by BRK Brands, Inc., Aurora, Illinois 60504. BRK Brands, Inc. is a subsidiary of Jarden Corporation (NYSE: JAH). First Alert® and SmartBridge™ are registered trademarks of the First Alert Trust. Due to continuing product development, the product inside the packaging may look slightly different than the one on the package. To obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, Monday through Friday, 7:30 a.m. - 5 p.m., Central Standard Time. Made in China

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INTRODUCTION

KEY PRODUCT FEATURES

Main Description

Sixteen channel digital video recorder with Internet remote surveillance, motion detection, PTZ and alarm control suitable for applications such as high-end residential - new or remodel, light commercial, small business/retail, small warehouse or small grocery.

Product Features

• Auto IP connection capability

• Record, playback, mobile phone live view, backup, control, & remote access

• Supports up to 4TB SATA hard drive and can support up to 4 HDD’s depending on model

• Supports smart phone live view

• High Deﬁnition 720P/1080P Viewing Modes

• Advanced motion detection activated recording

• 24/7 Scheduled Recording

• Network monitoring through internet access

• Supports USB or external DVD backup

• Hi-speed backup/upgrade/record via USB2.0

• PTZ camera control

• HDMI Video Out

• e-Sata Interface

• 16 Channel POe

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PRODUCT OVERVIEW

PACKAGE CONTENTS

What,s in the Box*

NVR Device

You will Neeed...

• Monitor or Television with HDMI or VGA inputs

• VGA cable (If not using included HDMI cable)

Installation

Software & Manual

USB Mouse

IR Bullet Camera

Ethernet Cable

360° Camera

IR Remote Control

Power Cord for NVR

Brackets

Screws &

Mounting Parts

HDMI Cable

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Quick Start Guide

SATA Cable

PRODUCT OVERVIEW

CAMERA AND POWER CONNECTIONS

Ring

Use First Alert Cameras Only

PTZ & Alarm Connections

(Cameras not included)

Slot for exposed cable installation

Installing Cameras

Installing Cable-Safe Mounting Bracket

Decide if the camera is to be wall or ceiling mounted and if cable will be fed through mounting surface hidden directly behind the bracket or fed through the side of the bracket so cable is exposed. Mark area where you will drill your hole. The Cable-Safe Mounting Bracket has three Adjusting Points. 1) Rotates Bracket 360° relative to mounting surface, 2) Adjusts bracket hinge 180° and 3) Rotates camera body 360° to level image.

Step 1: Select the position for the camera and drill your hole for the cable. Feed cable through mounting surface. Mount bracket to surface. Step 2: Aim camera at target and using Adjusting Points 1 and 2 in tandem position camera. Tighten Ring and Thumb Screw. Step 3: Rotate camera body using Adjusting Point 3 to the proper view angle making sure the Camera Shield is always on top and parallel to the ground so the image is level in the Live View Screen. See “Camera Orientation” Info box. Tighten screw. Step 4: Attach proper length of Ethernet cable and run from camera to NVR location. Step 5: Check camera orientation via the Live View screen. Adjust as required.

Connecting Devices

Follow this diagram to make device connections. Note, some devices are not included with this kit. See “What’s in the Box” for included devices.

Tablet & Smartphone App

RCA Audio In from Audio

Cameras or Powered

Microphone

(Not included)

Additional Cameras

can be Connected

VGA Cable

USB Mouse

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RCA Audio Out to

Powered Speakers

(Not included)

HDMI Cable

Use First Alert Power Supply

Only

Ethernet to

Internet

INTRODUCTION

TABLE OF CONTENTS

Section DeScription page #

Product Overview Package Contents 4 Camera and Power Connections 5 Safety Caution Statements 8

Safety Caution Statements 9 Front Panel 10 Rear Panel 11 Remote Control 13 USB Mouse 14 Virtual Keypad 15 Initial Setup Startup and Shutdown 16 Setup Wizard 17 Adding and Connecting Cameras 20 Live View Live View Introduction 21 Operations 22 PTZ Controls Conﬁguring PTZ Settings 25 Setting PTZ Presets, Patrols, and Controls 25 Recording and Capture Settings Conﬁguring Parameters 31 Conﬁguring Recording/Capture Schedule 32 Conﬁguring Motion Detection Recording and Capture 33 Manual Recording and Continuous Capture Conﬁguring Holiday Recording and Capture 35 Conﬁguring Redundant Recording and Capture 36 Conﬁguring HDD Group for Recording Capture File Protection Playback Playing Back Record Files 40 Auxiliary Functions of Playback 45 Picture Playback 46 Backup Backing Up Record Files 47 Backing Up Pictures 53 Managing Backup Devices 53 Hot Spare Device Backup 55 Alarm Settings Setting Motion Detection Alarm 57 Setting Sensor Alarms 58 Detecting Video Loss Alarm 59 Detecting Video Tampering Alarm 59 Handling Exceptions Alarm 60 Setting Alarm Response Actions 60

37 38

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INTRODUCTION

TABLE OF CONTENTS

Section DeScription page #

Network Setting Conﬁguring General Settings 63

Conﬁguring Advanced Settings 63 Checking Network Trafﬁc 69 Conﬁguring Network Detection 69 HDD Management Initializing HDDs 71 Managing a Network HDD 72 Managing eSATA 73 Managing HDD Group 73 Conﬁguring Quota Mode 75 Conﬁguring Disk Clone 76 Checking HDD Status 77 HDD Detection 77 Conﬁguring HDD Error Alarms 78 Camera Settings Conﬁguring OSD Settings 79 Conﬁguring Privacy Mask 79 Conﬁguring Video Parameters 80 Management and Maintenance Viewing Device Information 81 Viewing Camera Information 81 Viewing Record Information 81 Viewing Alarm Information 82 Viewing Network Information 82 Viewing HDD Information 83 Search Log Files 83 Export Log Files 84 Export/Import IP Camera Information 85 Export/Import Conﬁguration Files 86 Upgrading by Local Backup Device 86 Upgrading by FTP 87 Restore Default Settings 87 Additional Information RS-232 Serial Port Conﬁguration 88 General Settings 88 DST Settings 89 Smartbridge Function - P2P 83 More Settings 91 User Account Management 92 Deleting and Editing Users 94 Mobile App Accessing Your Device From the App 95 Appendix Hard Drive 96 Speciﬁcations 97 FAQ’s 98 Troubleshooting 99 Warranty 100

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SAFETY

CAUTION STATEMENTS

Safety Precautions

• Do not drop, puncture, or disassemble the cameras or NVR.

• Do not tug on the power adapter. Use the plug to remove it from the wall.

• Do not expose the cameras or NVR to high temperatures.

• For your own safety, avoid using the NVR when there is a storm or lightning in your area.

• Use the cameras and NVR with care. Avoid pressing hard on the cameras or NVR body.

• Do not use power cable if it is damaged or crushed.

Safety Precautions

Instructions for Use

• Always purchase the correct size and grade of battery most suitable for the intended use.

• Replace all batteries of a set at the same time.

• Clean the battery contacts and also those of the device prior to battery installation.

• Ensure the batteries are installed correctly with regard to polarity (+ and -).

• Remove batteries from equipment that is not to be used for an extended period of time.

• Remove used batteries promptly.

FCC Compliance

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that of the receiver.

• Consult the dealer or an experienced radio or TV technician for help.

Notice: Only peripherals complying with FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and TV reception. Changes or modications to the product, not expressly approved by First Alert / BRK Brands, Inc., could void the user’s authority to operate the equipment.

Important: The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device. The phone number listed below is for FCC related questions only and not intended for questions regarding the connection or operation for this device.

FCC Declaration of Conformity for devices with the FCC logo. Responsible Party: First Alert / BRK Brands, Inc., 3901 Liberty Street Rd., Aurora, IL. 60504-8122 Telephone: (630) 851 - 7330. Product / Model: NVR1640. We, First Alert / BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Certiﬁcation (if applicable)

This device contains a radio transmitter. Accordingly, it has been certied as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with an FCC ID.

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SAFETY

CAUTION STATEMENTS

Fire and Electric Shock Hazard Statement

CAUTION

RISK OF ELECTRIC SHOCK

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK. UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM THE NVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE NVR OR ITS COMPONENETS AS WELL AS INJURY OR DEATH

Caution!

When working with electrostatic sensitive devices such as hard disk or NVR unit, make sure you use a static-free workstation. Any electrostatic energy coming in contact with the hard disk or NVR can damage it permanently.

The lightning ash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated “dangerous voltage” within the product’s enclosure that may be of sufcient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS NVR UNIT TO RAIN OR MOISTURE

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE

WIDE SLOT AND FULLY INSERT

Disposal

These symbols indicate that it is prohibited to dispose of these batteries in the household waste. Take spent batteries that can no longer be charged to the designated collection points in your community.

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PRODUCT OVERVIEW

Front Panel

item Function DeScription

Power Displays green when power is on Ready Displays green when device is functioning properly Status Displays green when the IR remote control is enabled

Status Indicators

Alarm Displays red when an alarm occurs HDD Flashes red when HDD is reading/writing Tx/Rx Flashes green when network connection is functioning properly

Direction

Menu mode Navigate between different ﬁelds and items and select setting parameters Playback mode Control playing speed with up and down buttons

Image Setting interface Adjust level bar of the image parameters with up and down buttons Live View mode Switch channels

Control Buttons

Enter

Menu mode Conﬁrm selection or select checkbox ﬁelds and ON/OFF switch Playback mode Play or pause video Single-Frame Play mode Play video by a single frame Auto-Sequence View

mode

Displays red when the function on the composite keys (SHIFT) are used No display when neither the IR remote control is enabled or composite keys used

24 3

Forward or rewind recording by 30 seconds with left and right buttons

Pause or resume auto sequence

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item Function DeScription

Shift Switch between letters, numbers, and functions of the following composite keys

Composite Keys

PRODUCT OVERVIEW

Enter the number 1 or access the main menu

Enter the number 2 or the letters A, B, or C Use F1 in a list ﬁeld to select all items PTZ Control mode - zoom out

Enter the number 3 or the letters D, E, or F Use F2 to change tab pages PTZ Control mode - zoom in

Enter the number 4 or the letters G, H, or I Use ESC to exit and return to previous screen

Enter the number 5 or the letters J, K, or L Use EDIT to delete characters before the cursor, to check checkboxes, and to select ON/OFF Playback mode - start/stop record clipping

Enter the number 6 or the letters M, N, or O Use PLAY for direct access to Playback interface

Jog Shuttle Control

USB Interfaces Plug in additional USB devices such as USB mouse or USB hard disk drive (HDD)

Enter the number 7 or the letters P, Q, R, or S Use REC to open the Manual Record interface

Enter the number 8 or the letters T, U, or V Access the PTZ Control interface

Enter the number 9 or the letters W, X, Y, or Z Multi-channel display in Live View

Enter the number 0 Shift input methods in the editing text ﬁeld (upper and lowercase, alphanumeric, or symbols input) Press twice to switch main and auxiliary output

Cycle through channels in Live View Jump 30 seconds forward/back in Playback mode Move up or down in active selection in a menu Control PTZ camera movement in PTZ Control mode

Power On/Off Power on or off

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PRODUCT OVERVIEW

Rear Panel

47 5 12109

eSATA

POE

RS-232

VIDEO

OUT

VGA

AUDIO

LINE

HDMI

RS-485 KB

T+T-R+R-

ALARM IN ALARM OUT

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

D+D-

LAN

1 G 2 G 3 G 4 G

1 32 8 11 1315 6 14

item Function DeScription

1 Video Out For connecting to a BNC monitor for video output

CVBS Audio Out For connecting to a BNC monitor for audio output (synchronized with CVBS video output)

VGA Audio Out For connecting to a BNC monitor for audio output (synchronized with VGA video output)

3 Line In For connecting to a BNC monitor for audio output

4 RS-232 Interface For connecting RS-232 devices

5 VGA For DB9 connector for VGA output (display local video output and menu)

6 HDMI For connecting an HDMI video output cord

eSATA

Network Interface

For connecting external SATA HDD, CD/DVD-RM

One network interface provided

RS-485 termination switch

Termination Switch

Up position is not terminated Down position is terminated with 120 Ω resistance

RS-485 Interface

Controller Port

Alarm In

Alarm Out

Ground

AC 1OOV ~ 240V AC 1OOV ~ 240V power supply

Power

USB Interface

Network Interfaces with

PoE function

For connecting RS-485 devices

D+, D- pin connects to Ta, Tb pin of controller. (for cascading devices, the ﬁrst NVR’s D+, D- pin should be connected with the D+, D- pin of the next NVR)

For connecting alarm input

For connecting alarm output

Ground connection (must be connected to start NVR)

Power on or off

For connecting additional USB devices

For interfacing cameras over network and providing power over Ethernet

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PRODUCT OVERVIEW

DEV

ABC

1 2 3

4 5 6

7 8

DEF

GHI JKL MNO

PQRS TUV WXYZ

EDIT

REC PLAY

INFO

VOIP/MON

PTZ ESC

ENTER

IRIS FOCUS ZOOM

Remote Control

The remote control provided requires two (2) AAA batteries. Install batteries before operating.

item Function DeScription

1 Power Power on or off

2 DEV Enable/disable remote control

3 Alphanumeric Buttons Same as alphanumeric buttons on front panel

4 EDIT Sames as EDIT button on front panel

5 A Same as A button on front panel

6 REC Same as REC button on front panel

PLAY

INFO

VOIP/MON

Same as PLAY button on front panel

Reserved for future use

Same as MAIN/SPOT/ZOOM on front panel

Same as MENU button on front panel

Same as PREV button on front panel

1 2

Direction/Enter

PTZ

ESC

Reserved

PTZ Control

Same as direction buttons on front panel

Same as PTZ button on front panel

Same as ESC button on front panel

Reserved for future use

Troubleshooting Remote Control

Make sure batteries are properly installed and that the remote is aimed directly at the IR receiver on the front panel. If remote still does not

Same as F1 button on front panel

work properly, take the following steps:

1. Go to MENU > CONFIGURATION > GENERAL >

Adjust iris, focus, and zoom of a PTZ camera

MORE SETTINGS.

2. Check and note NVR ID# (default is 255).

Same as F2 button on front panel

3. Press DEV on remote control.

4. Enter NVR ID# from step 2.

5. Press ENTER on remote control.

6. Check status indicator on front panel (blue = remote is functioning properly).

NOTE

If status indicator does not turn blue and remote does not respond, repeat steps 1 through 6 or contact device provider.

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PRODUCT OVERVIEW

USB Mouse

A standard three-button (left/right/scroll-wheel) USB mouse can be used with this NVR. To use a USB mouse, simply plug the USB mouse into one of the USB interfaces on the front panel.

NOTE

Follow the steps below to operate the USB mouse.

The NVR will automatically detect a compatible mouse.

Left-Button:

• Click to select a menu option.

• Click to select channel and show quick set menu in Live View.

• Double-click in Live View to switch between single-screen and multi-screen.

• Click and drag in PTZ Control to pan, tilt, and zoom.

• Click and drag to select target area in Video Tampering, Privacy Mask, and Motion Detection.

• Click and drag to select target area in Digital Zoom.

• Click and drag to drag channel/time bar in Live View.

Right-Button:

• Click to show menu in Live View.

• Click to exit current menu to upper-level menu.

Scroll-Wheel:

• Scroll up in Live View to go to previous screen.

• Scroll up in any menu to go to previous item.

• Scoll down in Live View to go to next screen.

• Scroll down in menu to go to next item.

Mouse Button

Operation

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PRODUCT OVERVIEW

Virtual Keypad

To enter text or numerical data, the system uses a virtual keypad. In ﬁelds where letters or numbers can be entered, you can switche between various formats — numbers, upper case letters (ABC), and lowercase letters (abc).

Virtual Keypad 1 Virtual Keypad 2

2 3

5 8 9

item Button DeScription

1 Alphanumeric Buttons Letters and Number Keys

2 Shift / Caps Lock

3 Delete / Backspace

4 Switch to number keypad

5 Space Bar

7 Enter

Direction Controls

8 Swtich to alphabet keypad

9 Switch to symbols keypad

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INITIAL SETUP

Powering your NVR

Make sure the voltage of the extra power supply meets the NVR’s requirement and that the ground connection is working properly.

Start Up and Shut Down

Starting Up

1. Make sure the power cord is properly plugged into an electrical outlet. Using an Uninterruptible Power Supply (UPS) is highly recommended. The Power indicator LED on the front panel will display red when the device has power.

2. Press Power on the front panel. The Power indicator will display blue when the device starts.

3. After startup, the Power indicator should remain green. The following screen will appear with the status of HDD. The row of icons at the bottom of the screen shows the HDD status. “X” means the HDD is not installed or cannot be detected.

Shutting Down

There are two options for shutting down the NVR.

Standard Shutdown:

1. Menu > Shutdown

2. Shutdown

3. Yes

Front-Panel Shutdown:

1. Press and hold Power for three seconds

2. Enter administrator’s username and password in dialog box

3. Click Yes

Rebooting

1. Menu > Shutdown

2. Reboot

NOTE

The Logout button will lock the NVR.

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Setup Wizard

Quick Startup

After the initial system power up, the Setup Wizard will automatically launch. Click “Next” in the Wizard screen to work through the Setup Wizard.

To skip the Setup Wizard temporarily, check the “Start wizard when device starts” box and then click “Exit.”

INITIAL SETUP

To login to the Setup Wizard, enter the default admin password 12345. Check the New Admin Password box. Enter and conﬁrm a new password and then click Next to set the date and time.

Set the correct time zone.

Choose from the dropdown menu to set preferred date format.

Click on the calendar icon to set the current system date.

Click on the clock icon to set the current system time and then click Next to set the network parameters.

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INITIAL SETUP

Network Wizard

Check mark “Enable DHCP” and choose “Next”

HDD Management

After the network has been conﬁgured, the HDD needs to be initialized in order to activate the HD. Click Init and then Next.

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Adding an IP Camera

After initializing the HDD, IP cameras can be added through the IP Camera interface.

To ﬁnd an online IP camera, click Search. Select the IP camera and click Add.

Click Next to move to the next menu to conﬁgure the recording for the added IP camera.

INITIAL SETUP

Once an IP camera is added, conﬁgure the recording settings and click Ok to complete the Setup Wizard.

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INITIAL SETUP

Adding and Connecting Cameras

Before you start

Connect network cameras via the PoE interfaces. If there are three ﬁsheye cameras, connect them to any PoE interfaces.

Protocol over Ethernet

The Protocol Over Ethernet (PoE) interface allows electrical power and data to safely pass from Ethernet cables to connected network cameras. This NVR allows up to 16 direct network PoE camera connections. If the PoE interface is disabled, online network cameras can be connected.

To add cameras with the PoE function, enter the Camera Management interface: Menu > Camera > Camera.

NOTE

connected to the NVR, the ﬁrst ﬁsheye channel will be added automatically. The four other channels can be added manually.

1. Click the button and select the adding method in the dropdown list.

2. Change Plug-and-Play to Manual.

3. Input IP address, channel port, administrator user name and password manually.

4. Click OK to add other channels.

NOTE

conﬁgure channel port to 2.

Fisheye cameras have ﬁve channels. When

To add a second channel of the ﬁsheye camera,

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LIVE VIEW

Live View Introduction

What is Live View?

The Live View setting displays the real-time images from each camera. When powered on, the NVR automatically enters Live View mode.

Live View Icons

The Live View icons show the status of the record and alarm for each channel. The icons are located at the upper-right portion of the screen.

icon DeScription

Alarm (video loss, video tampering, motion detection, or sensor)

Record (manual record, schedule record, motion detection or alarm triggered record)

Alarm and Record

Event/Exception (motion detection, sensor alarm or exception information) — will appear at the lower-left corner of the screen

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LIVE VIEW

Operations

Operations in Live View?

Live View offers the following functions:

Function DeScription

Single Screen Displays only one screen on the monitor

Multi-Screen Simultaneously displays mutiple screens on the monitor

Use to auto switch between screens

Auto-Switch

Start Recording Continuously record (motion detection record supported)

Output Mode Set output to Standard, Bright, Gentle, or Vivid

Dwell time for each screen must be set in the Conﬁguration menu before enabling (Menu > Conﬁguration > Live View > Dwell Time)

Add IP Camera Shortcut to IP Camera Management interface

Playback Play current day’s recorded videos

Deﬁnes the main and auxiliary output interfaces

Aux/Main Output Switch

Priority Chart

HDmi Vga cVBS main output auxiliary output

1 √ √ √ HDMI VGA

2 √ x √ HDMI CVBS

3 x √ √ VGA CVBS

4 x x √ CVBS

Priority level for the main and aux output is HDMI > VGA > CVBS (if HDMI is used, VGA will be main output and if VGA is used, CVBS will be main output)

√ means interface is in use

x means interface is out of use or connection is invalid

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LIVE VIEW

Choosing Live View Functions

The Live View functions described on the previous page can be set using either the front panel, the USB mouse, or an auxiliary monitor. Only certain features are available with each type of operation. The following table describes the functions available for each.

Function Front panel operation

Press corresponding alphanumeric

Single Screen

Multi-Screen Press PREV/FOCUS button

Previous/Next Screen

Auto-Switch Press ENTER

Playback Press PLAY Click Playback Enter Playback mode

Main/Aux Output Switch

Menu Right click to enter main menu

Start Recording

button (e.g. “2” to display screen for channel 2 only)

Use right/down buttons to move to next screen and left/up buttons to move to previous screen

Press MAIN/AUX button to switch between main and auxiliary output

mouSe operation (rigHt-click menu)

Choose channel number from dropdown list

Choose screen layout from dropdown list

Click on Previous Screen or Next Screen

Click Start Auto-Switch to enable Click Stop Auto-Switch to disable

Click Aux Monitor to disable main output

Click Start Recording to start continuous or motion-detection recording of all channels

auxiliary monitor

Select camera from dropdown list and switch to full-screen display of that camera

Choose screen layout from dropdown list

Click Next Screen to switch to the next set of displays when viewing less than the maximum number of cameras in Live View

Add IP Camera Click Add IP Camera

Output Mode

Aux Monitor Click Aux Monitor

Main Monitor Enter Main operation mode

PTZ Enter PTZ Control mode

NOTE

Click Output Mode to choose Standard, Bright, Gentle, or Vivid

The dwell time of the Live View conﬁguration must be set before using the Start Auto-Switch.

The mouse will not work if in Aux monitor mode and aux monitor is not connected.

While Aux output mode is enabled in the main output monitor, the menu operation is not available.

In Live View on the main output monitor, the menu operation is not available while Aux output mode is enabled.

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LIVE VIEW

Live View Quick Setting Toolbar

Each channel offers a quick setting toolbar for single-click mouse options in the corresponding screen.

icon Function icon Function

NOTE

Instant playback only shows last ﬁve minutes of recording. No record found means no record for last ﬁve minutes. Set strategy with Live View Strategy including realtime, balanced and ﬂuency. To use Digital Zoom, left-click and drag to draw a box around the selected area to zoom. Stream Information shows real time stream information including frame rate, bitrate and resolution.

Enable / Disable manual record PTZ Control

Capture Live View Strategy

Image Settings

Close Digital Zoom

Instant Playback Stream Information

Image settings menu allows you to customize parameteres like contrast, brightness, saturation & hue.

Mute / Audio On

Adjust Live View Settings

To conﬁgure Live View settings (such as the Output interface, dwell time, mute or audio on, or screen number for each channel), Enter the Live View interface: Menu > Conﬁguration > Live View.

Setting Function

Video Output Interface

Designates output settings for HDMI, VGA, Main CVBS, and Spot Output

Live View Mode Designates the Display Mode to be used for Live View

Dwell Time

Enable Audio Output Enables / Disables audio output for selected video output

Volume

Event Output Designates the output to show event video

Full Screen Monitoring Dwell Time

1. Select a View Mode in including 1/4/6/8/16/25/32/36- window division modes.

2. Select small window and double click on channel number.

3. Click Apply.

Time (in seconds) to delay between switching channels when enabling auto-switch in Live View

Adjust volume of Live View, Playback, and two-way audio for selected output interface

Time (in seconds) to show alarm event screen

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NOTE

to the desired window on the live view interface to set camera order.

You can also click and drag the camera

PTZ Controls

Channel-Zero Encoding

In order to decrease bandwidth without affecting the image quality, channel-zero encoding is supported to get a remote view of many channels in real time from web browser of CMS software. Enter Live View Settings interface: Menu > Conﬁguration > Live View> Channel-Zero Encoding.

1. Enable Channel-Zero Encoding.

2. Conﬁgure Frame Rate, Max. Bitrate Mode, and Max. Bitrate.

After you set the Channel-Zero encoding, you can get a view in the remote client or web brower of 16 channels in one screen.

User Logout

After logging out, the monitor turns to live view mode. After logging out of the system, menu operation on screen is invalid. It is required to input a username and password.

1. Enter Shutdown Menu: Menu > Shutdown.

2. Click Logout.

Conﬁguring PTZ Settings

Before you start

Make sure the PTZ and NVR are properly connected through the RS-485 interface.

PTZ is an acronym for pan, tilt, zoom. PTZ cameras that allow the camera to pan left and right, tilt up and down, and zoom in and out. To set the parameters of a PTZ camera, enter the PTZ Settings interface: Menu > Camera > PTZ.

1. Choose camera from Camera dropdown list.

2. Enter parameters (should match PTZ camera parameters).

3. Click Apply.

Setting PTZ Presets, Patrols, and Controls

Customizing Presets

Set a preset location for a PTZ camera to point to when an event takes place: Menu > Camera > PTZ > More Settings.

1. Use directional button to wheel camera to desired location.

2. Click Save Preset.

3. Choose present number.

4. Repeat to save more presets. If number of presets is more than 17, click [...] and choose available numbers.

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PTZ Controls

Calling Presets in PTZ Setting Interface

Enable a position for a PTZ camera to point to when an event takes place: Menu > Camera > PTZ > More Settings.

1. Check Call Preset.

2. Choose preset number.

Calling Presets in Live View Mode

1. Click PTZ button.

2. Choose camera from list.

3. Double-click Preset from list.

Page 26

Customizing Patrols

Patrols allow a PTZ camera to move to different points for set durations before moving to the next point. Key points correspond to presets: Menu > Camera > PTZ > More Settings.

1. Select patrol number from dropdown.

PTZ Controls

2. Click

3. Conﬁgure key point parameters. The Key Point No. determines order.

4. Click OK.

to add key point.

Choose corresponding preset number.

Choose time duration to stay at key point.

Choose speed at which PTZ camera will move to next key point.

Delete key point

To reorder key points, select a key point and use the arrows

Page 27

PTZ Controls

Calling Patrols in PTZ Setting Interface

Start moving PTZ camera according to pre-deﬁned patrol path in the PTZ setting interface: Menu > Camera > PTZ > More Settings.

1. Select patrol number and click to call the patrol.

2. Click to stop it.

Calling Patrols in Live View Mode

Start moving PTZ camera according to pre-deﬁned patrol path in Live View mode by clicking the PTZ button in the PTZ Setting interface or by pressing the PTZ icon

1. Choose Patrol on control bar.

2. Double click patrol or select the patrol and click

on the front panel.

to call it.

Page 28

PTZ Controls

Customizing Patterns

Set patterns by recording the movement of the PTZ camera and call the pattern to make the PTZ camera movement according to the predeﬁned path: Menu > Camera > PTZ > More Settings.

1. Choose pattern number.

2. Click and use mouse to drag image or click directional buttons. The movement of the PTZ camera is recorded as the pattern.

3. Click to save.

Calling Patterns in PTZ Setting Interface

Move PTZ camera according to predeﬁned patterns in PTZ setting interface: Menu > Camera > PTZ > More Settings.

1. Choose pattern number.

2. Click

3. Click

. The PTZ moves according to the pattern.

to stop it.

Page 29

PTZ Controls

Calling Patterns in Live View Mode

Move PTZ camera according to predeﬁned patterns in Live View mode by clicking the PTZ button on the screen or pressing the PTZ button on the front panel.

1. Choose pattern number.

2. Double click pattern or select pattern and click

to call it.

PTZ Control Panel

Option 1: In PTZ settings interface, click PTZ button in lower right corner.

Option 2: In Live View mode, press PTZ Control button on front panel or remote control, or choose

Click conﬁguration button on control panel.

NOTE

when mouse is connected. If no mouse is connected,

indicating that camera is in PTZ control mode.

In PTZ control mode, the PTZ panel will be displayed

icon appears in lower left corner of window,

PTZ icon.

icon DeScription icon DeScription

Direction and auto-cycle Zoom + / Focus + / Iris +

Speed of PTZ movement Zoom - / Focus - / Iris -

3D-Zoom Light On / Off

Previous item Wiper On / Off

Next item Image centralization

Patrol Menu

Pattern Start pattern / patrol

Preset Minimize window

Stop patrol or pattern movement Exit

Page 30

RECORDING AND CAPTURE SETTINGS

Conﬁguring Parameters

Check the storage mode of the HDD: Menu > HDD > General.

1. Click Advanced

2. If HDD mode is Quota: Set maximum record capacity and maximum picture capacity. If HDD mode is Group: Set the HDD group.

Conﬁgure parameters to deﬁne image quality including transmission stream type and resolution. Enter the Record Settings interface to set recording parameters: Menu > Record > Parameters > Record.

1. Conﬁgure parameters according to table below.

2. Click Apply.

Setting Function

Pre-Record Time set to record before a scheduled event

Post-Record Time set to record after a scheduled time or event

Expired Time

The longest time for a record ﬁle to be kept in the HDD before deleting. “0” will keep a ﬁle from being deleted.

Redundant Record / Capture Enable to save record and captured picture in redundant HDD

Before you start

Make sure the HDD has already been installed and initialized.

NOTE

conﬁgured in HDD settings prior to use.

NOTE

are read-only.

Redundant HDD must be

Main stream parameters

Record Audio Enable / Disable audio recording

Video Stream

To set sub-stream parameters, enter sub-stream tab page.

To set parameters for capture, click Capture.

Choose between main stream or sub-stream (Sub-stream allows longer record time with the same storage space)

Page 31

1. Use the dropdown lists to set each parameter.

2. Click Apply.

1. Use the dropdown lists to set each parameter.

2. Click Apply.

NOTE

actions. You can conﬁgure all the parameters on this menu on your demand.

The interval is the time period between two capturing

RECORDING AND CAPTURE SETTINGS

Conﬁguring Recording/Capture Schedule

Record schedules are used to set times for cameras to automatically start or stop. The following steps can also be taken to set a schedule for automatic capture by entering the Capture tab in the Schedule interface: Menu > Record/Capture > Schedule > Record/Capture Schedule.

1. Choose the camera to schedule.

2. Check Enable Schedule.

3. Click Edit or choose a color icon under the Edit button and draw the schedule line on the panel.

1. Select the day of the week to schedule

2. Check All Day item to schedule an all-day recording. Click on the the times for the recording.

3. For a non-All Day schedule, leave All Day unchecked and set the Start / End time (up to eight recording periods can be schedule for each day and times cannot overlap).

4. Select the record type from the dropdown list.

NOTE

M & A (Motion and alarm) and VCA (Video Content Analysis) triggered recording and capture, conﬁgure motion detection settings, alarm input settings or VCA settings. The VCA settings are only available to the smart IP cameras.

5. Click Copy to copy settings to another day of the week.

6. Click OK to save setting and return to upper level menu.

7. Click Apply in Record Schedule interface.

To enable Motion, Alarm, M | A (motion or alarm),

clock to set the accurate Start / End

Page 32

RECORDING AND CAPTURE SETTINGS

Drawing a Schedule

1. Click on the color to determine the schedule type as continuous or an event.

Normal recording

Recording triggered by motion Recording triggered by alarm Recording triggered by either motion or alarm Recording triggered by both motion and alarm Recording triggered by VCA

Delete set schedule

2. Click Apply. (To apply to other channels, click Copy and select channels).

Conﬁguring Motion Detection Recording and Capture

The motion detection setting can automatically trigger recording, full screen monitoring, audio warning, notiﬁcation to surveillance center, and more when enabled. To enable: Menu > Camera > Motion.

1. Choose the camera.

2. Check Enable Motion Detection.

3. Drag and draw a box on area for motion detection using left mouse button or choose “Full Screen” to enable motion detection for the entire viewing area. Click Clear to remove a motion detection area.

4. Click Settings for the Channel Information pop up.

5. Select the channels which you want the motion detection event to trigger recording.

6. Click Apply

7. Click OK to return to the previous menu and exit the motion detection menu.

Page 33

RECORDING AND CAPTURE SETTINGS

Conﬁguring Motion Detection Recording and Capture

Enter the Alarm Setting interface: Menu > Conﬁguration > Alarm and click Alarm Input.

1. Select Alarm Input No and conﬁgure parameters.

2. Choose N.O (Normally Open) or N.C (Normally Closed).

3. Check Enable.

4. Click Settings.

5. Choose the alarm triggered recording channel.

6. Click Apply to save the settings.

7. Click OK to return to upper level menu.

NOTE

clicking Copy and selecting the alarm input numbers.

Alarm Inputs can be copied by

Page 34

RECORDING AND CAPTURE SETTINGS

Manual Recording and Continuous Capture

Enter the Manual Settings interface: Menu > Manual or press the REC/SHOT button on the front panel.

1. Click Record.

2. Click status button to change to .

3. Click to enable manual recording. Click to disable manual recording.

NOTE

To set continuous capture, click Continuous Capture.

Green icon means the channel is conﬁgured to the record schedule. Reboot will activate all changes.

1. Click Continuous Capture.

NOTE

Green icon means the channel is conﬁgured to the capture schedule. Reboot will activate all changes.

Conﬁguring Holiday Recording and Capture

To conﬁgure recording and capture settings for holidays, enter the Record Setting interface: Menu > Record > Holiday. Click on the holiday and then press the button.

2. Click status button to change

3. Click to enable continuous capture. Click to disable continuous capture.

to .

1. Check Enable Holiday.

2. Select Mode from dropdown list.

3. Set Start Date and End Date.

4. Click Apply.

5. Click OK.

Page 35

RECORDING AND CAPTURE SETTINGS

Conﬁguring Redundant Recording and Capture

Before you start

Storage mode in HDD Advanced Settings must be set to Group before the HDD Property can be set to Redundant.

Redundant recording and capture enhances data safety and reliability. To conﬁgure, enter the HDD Information interface: Menu > HDD. Select the HDD and click .

1. Set HDD Property to Redundancy.

2. Click Apply.

3. Click OK.

NOTE

settings to Group before you set the HDD property to Redundant. There should be at least another HDD which is in Read/Write status.

Enter the Record Setting interface: Menu > Record > Parameters.

You must set the Storage mode in the HDD advanced

1. Select Record.

2. Select Camera to conﬁgure from dropdown list.

3. Check Redundant Record/Capture.

4. Click OK.

Page 36

RECORDING AND CAPTURE SETTINGS

Conﬁguring HDD Group for Recording and Capture

Record ﬁles and captured pictures can be saved to certain HDD groups. To conﬁgure HDD groups, enter the HDD Setting interface: Menu > HDD.

1. Click Advanced.

2. Set Mode to Group, click Apply and select Yes to Reboot.

3. Select General.

4. Click to enter Editing interface.

5. Conﬁgure HDD group:

- Choose a group number.

- Click Apply.

- Click Yes in pop-up window.

- Click OK.

6. Choose destination channels to save record ﬁles in HDD group:

- Select Advanced.

- Choose Group Number in dropdown list.

- Check appropriate channels.

- Click Apply.

NOTE

conﬁgure Recording and Capture settings.

After conﬁguring HDD groups, you can

Page 37

RECORDING AND CAPTURE SETTINGS

File Protection

Record ﬁles can be protected from deletion by locking record ﬁles or setting the HDD Property to Read-Only.

Locking Recording Files in Playback

Enter the Playback interface: Menu > Playback.

1. Check the channel and double-click to set calendar date.

2. During playback, click the button to lock current recording ﬁle.

NOTE

lock all recorded ﬁles related to playback channels.

In multi-channel playback mode, click the button to

3. Click the

4. Click the Locked File tab.

5. Click to lock ﬁle and to unlock ﬁle.

button to open File Management interface.

Page 38

RECORDING AND CAPTURE SETTINGS

Locking Recording Files in Export

Enter the Export Setting interface: Menu > Export.

1. Select channels to review.

2. Conﬁgure Record Type, File Type, Start Time and End Time.

3. Click Search to view results.

4. Select ﬁles to protect.

5. Click to unlock ﬁle and to lock and protect ﬁle.

Setting HDD Property to Read-Only

Enter the HDD Setting interface: Menu > HDD.

NOTE

ﬁle, this message will appear:

1. Click to edit the preferred HDD.

NOTE

HDD to Group.

2. Set HDD Property to Read-only.

3. Click OK.

NOTE

to R/W.

When unlocking a previously locked

To edit HDD property, set the storage mode of the

Files can only be saved when HDD Property is set

Page 39

NOTE

Read-only.

NVR cannot record ﬁles with HDD if it is set to

PLAYBACK

Playing Back Record Files

Instant Playback by Channel

In Live View mode, choose a channel to view by clicking the button on the quick setting toolbar.

NOTE

recorded on the selected channel during the previous ﬁve minutes.

Playback by Channel

Enter the Playback interface: Menu > Playback (on mouse) or by pressing PLAY on front panel.

Instant playback will only play ﬁles

Use bottom toolbar to control playing progress. Use the mouse to click any point of the progress bar to locate special frames, and drag the cursor to show thumbnails of the current time.

Indicates the start / end time of the record.

Represents normal recording

Represents event recording

Button operation Button operation Button operation

Audio On / Mute Digital Zoom Previous Day

Adjust Volume

Pause / Reverse Play / Single-Frame Reverse Play

Next Day

Start / Stop Clipping Stop

Capture

File Lock 30s Forward Video Type Bar

Add Default Tag 30s Reverse Playback Type / Picture

Add Customized Tag Slow Down Full Screen

File Management Speed Up Exit

Pause / Play / Single-Frame Play Progress Bar

Scaling Up / Down Timeline

Page 40

PLAYBACK

Playback by Time

To play recorded ﬁles from a speciﬁed time duration, enter the Playback interface: Menu > Playback. Choose the desired channel and click the calendar. See table on page 34 for details on Playback Controls.

NOTE

recorded ﬁles.

NOTE

contain recorded ﬁles.

Dates highlighted as contain

Dates displayed as do not

Playback by Event Search

To play recorded ﬁles on one or more channels by a restricting event type, enter the Playback interface: Menu > Playback. Choose the Event on the left.

1. Select the Event from dropdown list (Alarm Input, Motion or VCA).

2. Edit the Start Time and End Time.

3. Click Search.

4. Play back the preferred ﬁle by clicking the

button.

Return to previous screen

Page 41

PLAYBACK

Playback by Tag

Video tags allow records to be tagged with labels in order to appear in future searches. Before tags can be searched, they must be added. To add a tag, enter the Playback interface: Menu > Playback and ﬁnd the record to tag.

Click to add default tag.

Click to add customized tag and imput tag name.

NOTE

single video ﬁle.

See table on page 34 for more details on Playback Controls.

Maximum 64 tags can be added to a

To manage tags through the File Management interface:

1. Click to enter the File Management interface.

2. Click the Tag tab.

3. Check, edit and delete tags.

Page 42

To search available tags, access the Playback interface: Menu > Playback.

1. Select the Tag from dropdown list in Playback interface.

2. Choose the channels and edit Start Time and End Time.

3. Click Search.

NOTE

search the tag on your demand.

Enter keyword in the textbox to

PLAYBACK

Smart Playback

Smart Playback allows the system to analyze video containing motion or VCA information, mark it green, and play it back at normal speed while video without motion plays at 16 times faster. This makes it easy to work through uneventful data. To use, enter the Playback interface: Menu > Playback.

1. Select Smart from the dropdown list.

2. Select the camera and select date in calendar.

3. Click the

Represents normal recording

button to play.

4. Click to play back the ﬁle.

5. Click Back to return to search interface.

See table on page 34 for more details on Playback Controls.

Represents event recording

Represents smart search result

Enters the search area editting interface.

See table on page 34 for more details on Playback Controls.

Page 43

PLAYBACK

Playback by System Logs

To play record ﬁles associated with system logs, enter the Log Information interface: Menu > Maintenance > Log Information. Click the Log Search tab.

1. Set search time and type.

2. Click Search.

3. Choose a log with record ﬁle and click to enter the Playback interface. See table on page 34 for more details on Playback Controls.

NOTE

the message box “No Result Found” will pop up.

If there is no record ﬁle at the time point of the log,

External File Playback

To play record ﬁles from external devices, enter the Playback interface: Menu > Playback.

1. Select External File in dropdown list.

2. Select ﬁle and click

3. Adjust playback speed by clicking and .

NOTE

Click to refresh the ﬁle list.

to play back the ﬁle.

Page 44

Auxiliary Functions of Playback

Frame-by-Frame Playback

Enter the Playback interface: Menu > Playback.

uSing mouSe uSing Front panel

PLAYBACK

In record ﬁle, click until speed adjusts to single-frame and one click on the playback screen represents the playback of one frame.

To reverse playback, click to single-frame and one click on the playback screen represents the reverse playback of one frame.

until speed adjusts

Rotate and hold outer ring on Jog Shuttle counter clockwise or click single-frame.

One click on , one click on the Playback screen or Enter button represents reverse playback of one frame.

Digital Zoom

Enter the Digital Zoom interface by clicking on the playback control bar. Use the mouse to draw a red rectangle to enlarge the image inside the rectangle up to 16 times its size. Right-click to exit.

to adjust speed to

Reverse Playback of Multi-Channel

To play multi-channel record ﬁles in reverse, enter the Playback interface: Menu > Playback. Select channel(s) and date on the calendar. Click

NOTE

the process bar. The upper indicates the record ﬁles of the selected channel. The lower indicates the record ﬁles of all the selected channels.

The record ﬁles will be marked by two lines on

to play ﬁle in reverse.

Page 45

PLAYBACK

Picture Playback

To play captured pictures that are stored in the HDD, enter the Playback interface: Menu > Playback. Select the picture in the dropdown list. Select channels and edit start/end times. Click Search. Choose a picture you want to view and click

. You can click Back to return to search interface.

Button operation

Play in Reverse

Play

Previous Picture

Next Picture

Page 46

Backing Up Record Files

Quick Export

To quickly export record ﬁles to a backup device, enter the Video Export interface: Menu > Export > Normal.

1. Choose the channel to back up.

2. Click Quick Export.

3. Click Export to begin exporting.

BACKUP

NOTE

speciﬁed channel exceed one day, the following message will appear: “Max 24 hours are allowed for quick export.”

If duration of record ﬁles on a

4. To check backup result, choose the ﬁle in the

Export interface and click

NOTE

ﬁles are exported.

Stay in Exporting interface until all

NOTE

automatically during record ﬁle export.

The Player player.exe will be exported

Page 47

BACKUP

Normal Video Search Backup

Backup Using USB Flash Drive and USB HDD-

enter the Export interface: Menu > Export > Normal.

1. Set search condition and click Search.

2. Select the ﬁles to back up. Click record ﬁle if you want to check it.

NOTE

displayed in the lower-left corner.

The size of the currently selected ﬁles is

to play the

3. Click Export All to export all recording ﬁles, or click Export to enter the Export interface.

NOTE

or check compatibility. You can also reformat USB ﬂash drives or USB HDDs via the device.

NOTE

If USB not recognized, click Refresh, reconnect device,

Stay in interface until “Export ﬁnished” message appears.

4. To check backup result, choose the ﬁle in the Export interface and click .

NOTE

automatically during record ﬁle export.

The Player player.exe will be exported

Page 48

Backup Using USB Writer and SATA Writerenter the Export interface: Menu > Export > Normal.

1. Set search condition and click Search.

BACKUP

2. Select the ﬁles to back up. Click record ﬁle if you want to check it.

NOTE

displayed in the lower-left corner.

The size of the currently selected ﬁles is

to play the

3. Click Export.

NOTE

reconnect device, or check compatibility.

If USB writer or SATA is not recognized, click Refresh,

NOTE

Stay in interface until “Export ﬁnished” message appears.

4. To check backup result, choose the ﬁle in the Export interface and click

NOTE

automatically during record ﬁle export.

The Player player.exe will be exported

Page 49

BACKUP

Backup Using eSATA HDDsEnter Menu > Record > Advanced.

1. Choose eSATA and set usage at Export.

2. Click Yes to reboot system.

NOTE

Capture and Export. Changes in usage will take effect after rebooting.

3. Enter Export interface: Menu > Export > Normal.

The usages of eSATA HDD contain Record/

4. Set search condition and click Search.

5. Select ﬁles to back up. Click want to check it.

NOTE

displayed in the lower-left corner.

6. Click Export All to export all recording ﬁles, or click Export to enter the Export interface.

NOTE

If the inserted eSATA HDD is not recognized, click Refresh, reconnect device, or check compatibility. You can also reformat SATA HDD via the device.

NOTE

The size of the currently selected ﬁles is

Format the eSATA ﬁrst when using it for the ﬁrst time.

Stay in interface until “Export ﬁnished” message appears.

to play the record ﬁle if you

7. To check backup result, choose the ﬁle in the Export interface and click

NOTE

automatically during record ﬁle export.

The Player player.exe will be exported

Page 50

Backup by Event Search

To back up event-related ﬁles, enter the Export interface: Menu > Export > Event.

1. Select Alarm Input from Event Type dropdown list.

2. Select Alarm Input No. and time.

3. Click Search.

NOTE

VCA; we take export by alarm input as an example.

Event types contain Alarm Input, Motion and

BACKUP

4. Select record ﬁles to export and click Quick Export.

5. Click Details to view more information.

6. Click Export All to export all recording ﬁles, or click Export to enter the Export interface.

NOTE

device, or check compatibility. You can also reformat USB ﬂash drives or USB HDDs via the device.

NOTE

7. Check backup result.

NOTE

automatically during record ﬁle export.

If USB not recognized, click Refresh, reconnect

Stay in interface until “Export ﬁnished” message appears.

The Player player.exe will be exported

Page 51

BACKUP

Backup Video Clips

Enter the Playback interface: Menu > Playback.

1. During playback, use and buttons in playback toolbar to start and stop clipping.

2. Click the button to enter the File Management interface.

3. Click the Video Clips tab to check and export ﬁles.

NOTE

4. Check ﬁles and click Export to start backup or click Export All to export all recording ﬁles.

NOTE

reconnect device, or check compatibility. You can also format the USB ﬂash drive or USB HDDs via the device.

A maximum of 30 clips can be selected per channel.

If USB device is not recognized, click Refresh,

NOTE

7. Check backup result.

NOTE

during record ﬁle export.

Stay in interface until “Export ﬁnished” message appears.

The Player player.exe will be exported automatically

Page 52

Backing Up Pictures

Backup Using Captured Pictures in PlaybackEnter the Playback interface: Menu > Playback.

BACKUP

1. During playback, click the picture.

2. Click the button to enter the File Management interface.

3. Click the Playback Capture tab to check and export pictures.

Backup All Types of Captured PicturesEnter the Export interface: Menu > Export > Picture.

1. Select the channel, image type, Start Time and End Time.

2. Click Search.

3. Select pictures to back up.

button to capture

4. Click Export All to export all recording ﬁles, or click Export to enter the Export interface.

5. Check backup result.

Managing Backup Devices

Management of USB Flash Drives, USB HDDs, and eSATA HDDs - Enter the Search

Result interface: Menu > Export > Normal.

1. Set search condition and click Search.

NOTE

2. Click Export All to export all recording ﬁles, or click Export to enter the Export interface.

NOTE

3. Select pictures to back up.

4. Click Export or Export All

At least one channel should be selected.

At least one ﬁle should be selected.

NOTE

Stay in interface until “Export ﬁnished” message appears.

Page 53

BACKUP

To manage backup device:

1. Click New Folder if needed.

2. Select a record ﬁle or folder in backup device and click

3. Click Format to format backup device.

reconnect device, or check compatibility.

Management of USB Writers and DVD-R/WEnter the Search Result interface: Menu > Export > Normal.

button to delete or button to play.

NOTE

If USB not recognized, click Refresh,

1. Set search condition and click Search.

NOTE

3. Select ﬁles to back up.

4. Click Export All to export all recording ﬁles, or click Export to enter the Export interface.

NOTE

Click Erase if ﬁles from a rewritable CD/DVD need to be erased.

At least one channel should be selected.

At least one ﬁle should be selected.

NOTE

time of operation.

NOTE

Refresh, reconnect device, or check compatibility.

Rewritable CD/DVD must be inserted at

If USB Writer is not recognized, click

Page 54

Hot Spare Device Backup

Set a hot spare

device

Add a hot spare

device on normal

device

Add the normal

device on the hot

spare device

Start Finish

Before you start

At least two devices must be online. A bidirectional connection is required to be built between the hot spare device and each working device.

Setting Hot Spare Device

Enter the Hot Spare Settings interface: Menu > Conﬁguration > Hot Spare.

1. Set the Work Mode as Hot Spare.

BACKUP

2. Click Apply.

3. Click Yes to reboot device.

NOTE

when the device works in hot spare mode. It’s highly recommended to restore the defaults of the device after switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards.

The camera connection will be disabled

Setting Working Device

Enter the Hot Spare Settings interface: Menu > Conﬁguration > Hot Spare.

1. Set the Work Mode as Normal (default).

2. Check Enable.

3. Enter IP address and admin password of hot spare device.

4. Click Apply.

Page 55

BACKUP

Managing Hot Spare System

Enter the Hot Spare Settings interface: Menu > Conﬁguration > Hot Spare.

1. Check the box to select the working device from the device list.

2. Click Add.

NOTE

devices.

View the working status on the Working Status list. When working properly, “No Record” displays.

A hot spare device can connect up to 32 working

When ofﬂine, the hot spare device will record the video of the IP Camera connected to the working device for backup. The status of the hot spare device will display as “Backing Up.”

NOTE

working device at a time.

When working device comes online, the lost ﬁles will be restored by the record synchronization function, and the working status of the hot spare device will display as “Synchronizing.”

NOTE

working device at a time.

The record backing up can be functioned for 1

Record synchronization can be enabled for one

Page 56

ALARM SETTINGS

Setting Motion Detection Alarm

Enter the Motion Detection interface of Camera Management Management and choose a camera you want to set up motion detection: Menu > Camera > Motion.

1. Check Enable Motion Detection and draw the detection area with the mouse.

2. Drag the Sensitivity bar to set sensitivity level.

4. Click the Trigger Channel tab.

5. Select one or more channels to start record/capture or to monitor in full-screen when motion alarm is triggered.

6. Click Apply.

3. Click the

To set arming schedule of a channel:

button to set alarm response options.

To set alarm response actions of a motion alarm, click Handling.

NOTE

Settings can be copied to other channels by clicking Copy.

NOTE

1. Select Arming Schedule.

2. Choose one day of the week and time periods (up to eight per day — time periods cannot overlap).

3. Click Apply.

Page 57

ALARM SETTINGS

Setting Sensor Alarms

Enter Alarm Settings of System Conﬁguration interface: Menu > Conﬁguration > Alarm > Alarm Input.

Check Enable and click Settings.

1. Select Trigger Channel and select channels to start record/capture or to monitor in full-screen when an external alarm is input.

2. Click Apply and then select Arming Schedule.

3. Choose day of the week and up to eight time periods.

4. Click Apply.

To set PTZ linkage of the alarm input, click on PTZ Linking. Complete the settings and click OK.

NOTE

supports PTZ linkage. One alarm input can trigger presets, patrol or pattern of more than one channel. But presets, patrols and patterns are exclusive.

Check whether the PTZ or speed dome

NOTE

The Linkage Action tab can be used to set up alarm response actions of the alarm input.

Settings can be copied to other days by clicking Copy.

NOTE

on the Alarm Input Setup interface.

Settings can be copied by clicking the Copy button

Page 58

Detecting Video Loss Alarm

Enter the Video Loss interface of Camera Management: Menu > Camera > Video Loss and select the channel to detect.

ALARM SETTINGS

1. Check Enable Video Loss Alarm and click set up handling of video loss.

2. Select Arming Schedule.

3. Choose a day of the week and up to eight time periods (time periods cannot overlap).

4. Click Apply.

5. Select Linkage Action to set up alarm response action of video loss. Click OK.

Detecting Video Tampering Alarm

Video tampering triggers an alarm when a lens is covered. To conﬁgure a video tampering alarm, enter the Video Tampering interface of Camera Management: Menu > Camera > Video Tampering and select the channel to detect.

1. Check Enable Video Tampering and drag sensitivity bar to adjust the sensitivity.

2. With the mouse, draw the area you want to detect video tampering.

3. Click to set up handling of video tampering.

4. Select Arming Schedule tab.

5. Choose one day of week up to eight time periods (time periods cannot overlap).

6. Click Apply.

7. Select Linkage Action to set up alarm response actions of video tampering. Click OK.

Page 59

ALARM SETTINGS

Handling Exceptions Alarm

To handle various exception alarms, enter the Exception interface: Menu > Conﬁguration > Exceptions.

exception DeScription

HDD Full The HDD is full

HDD Error A writing error occured or the HDD is not formatted

Network Disconnected Disconnected network cable

IP Conﬂicted Duplicated IP address

Illegal Login Incorrect user ID or password

Record/Capture Exception No space for saving recorded ﬁles or captured images

Hot Spare Exception Disconnected from working network device

Setting Alarm Response Actions

Event Hint Display - Alarm response actions will activate when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email.

To conﬁgure, enter the Exception interface: Menu > Conﬁguration > Exceptions.

1. Check Enable Event Hint and click

2. Set event type to be displayed on image.

3. Click OK.

NOTE

a hint will be displayed on the lower-left corner of live view. Click the icon to check the detials.

When an event or exception happens,

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ALARM SETTINGS

Full Screen Monitoring - When an alarm is triggered, the local monitor (VGA, HDMI or BNC monitor) will display, in full screen, the video image from the alarming channel conﬁgured for full screen monitoring.

If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). A different dwell time can be set by going to Menu> Conﬁguration> Live View> Full Screen Monitoring Dwell Time.

Auto-switch will terminate once the alarm stops and the Live View interface will appear.

NOTE

full screen in “Trigger Channel” settings.

Trigger Alarm Output - To conﬁgure, enter the Alarm Output interface: Menu > Conﬁguration > Alarm > Alarm Output.

You must select the channel you want to make

Audible Warning - Trigger an audible beep when an alarm is detected.

Notify Surveillance Center - Send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.

NOTE

automatically at detection mode when the remote alarm host is conﬁgured.

Email Linkage - Send an email with alarm information to a user or users when an alarm is detected.

The alarm signal will be transmitted

1. Select an alarm output and set alarm name and dwell time.

NOTE

dropdown list of Dwell Time, you can only clear it by going to Menu > Manual > Alarm.

2. Click Schedule to set up arming schedule of alarm output. Choose one day of week up to eight time periods (time periods cannot overlap).

3. Click OK

NOTE

to other Channels by clicking Copy.

If “Manually Clear” is selected in the

Settings can be copied to other days and

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ALARM SETTINGS

Setting Alarm Response Actions

To manually trigger or clear an alarm output, enter the Alarm interface: Menu > Manual > Alarm.

Click Trigger/Clear if you want to trigger or clear an alarm output.

Click Trigger All if you want to trigger all alarm outputs.

Click Clear All if you want to clear all alarm outputs.

Conﬁguring General Settings

Enter the Network Settings interface: Menu > Conﬁguration > Network > General. Set the appropriate parameters and click Apply.

NOTE

before you operate NVR over network.

NOTE

to automatically obtain an IP address and other network settings from that server.

Network settings must be properly conﬁgured

If the DHCP server is available, click the checkbox

Conﬁguring Advanced Settings

Conﬁguring PPPoE Setting

To conﬁgure the Point-to-Point Protocol over Ethernet (PPPoE) setting, enter the Network Settings interface: Menu > Conﬁguration > Network > PPPoE.

1. Check Enable PPPO.

2. Enter user name and password and click Apply.

NOTE

3. Reboot system to enable changes.

The User ID and password should be assigned by your ISP.

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DDnS type inStructionS

IPServer Enter Server Address for IPServer.

NETWORK SETTING

Conﬁguring DDNS

To conﬁgure the Dynamic DNS (DDNS), enter the Network Settings interface: Menu > Conﬁguration > Network > DDNS.

NOTE

conﬁguring the system to use DDNS.

1. Check Enable DDNS.

2. Select the DDNS Type (options include IPServer, DynDNS, PeanutHull, NO-IP, and SimpleDDNS). Follow the instructions in the table below.

3. Click Apply.

Prior registration with your ISP is required before

DynDNS

PeanutHull Enter User Name and Password opteained from PeanutHull website.

NO-IP

HiDDNS

Enter Server Address. Enter domain obtained from DynDNS website in NVR Domain Name ﬁeld. Enter User Name and Password registered in the DynDNS website.

Enter Server Address for NO-IP. Enter domain obtained from NO-IP website in NVR Domain Name ﬁeld. Enter User Name and Password registered in the NO-IP website.

Server Address of SimpleDDNS server appears by default: www.simpleddns.com. Enter Device Domain Name. You can enter domain name directly on NVR to create a new one.

Conﬁguring NTP Server

A Network Time Protocol (NTP) can be conﬁgured to ensure the accuracy of system date and time. To conﬁgure, enter the Network Settings interface: Menu > Conﬁguration > Network > NTP.

1. Check Enable NTP.

2. Set the Time Interval, NTP Server, and NTP Port.

3. Click Apply.

IP address of NTP server

Time interval between the two synchronizing actions with NTP server (can be set from 1 to 10080 minutes - default is 60 minutes).

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NETWORK SETTING

Conﬁguring SNMP

Before you start

Download the SNMP software and manage to receive device information via SNMP port before conﬁguring the SNMP. By setting the Trap Address, the NVR is allowed to send the alarm even and exception message to the surveillance center.

Access the SNMP to get device status and parameterrelated information by entering the Network Settings interface: Menu > Conﬁguration > Network > SNMP.

1. Check Enable SNMP.

2. Conﬁgure Trap Address and Trap Port.

3. Click Apply.

Conﬁguring Remote Alarm Host

Conﬁguring the Remote Alarm Host allows the NVR to send the alarm event or exception message to the host whenever an alarm is triggered. The Network Video Surveillance software must be installed.

To conﬁgure, enter the Network Settings interface: Menu > Conﬁguration > Network > More Settings.

1, Enter Alarm Host IP and Alarm Host Port.

2. Click Apply.

Conﬁguring Multicast

Conﬁgure the Multicast to realize Live View for more than 128 connections through the network. To conﬁgure, enter the Network Settings interface: Menu > Conﬁguration > Network > More Settings.

1. Set Multicast IP (address can span the Class-D IP range of 224.0.0.0 to 239.255.255.255 — a range of 239.252.0.0. to

239.255.255.255 is recommended).

2. Click Apply.

Alarm Host IP refers to the IP address of the remote PC on which the Network Video Surveillance Software is installed.

Alarm Host Port must be the same as the alarm monitoring port conﬁgured in the software.

When adding a device Network Video Surveillance Software, the multicast address must be the same as the NVR’s multicast IP.

NOTE

network switch to which the NVR is connected.

The multicast function should be supported by the

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Conﬁguring RTSP

The Real Time Streaming Protocol (RTSP) controls streaming media servers. To conﬁgure, enter the Network Settings interface: Menu > Conﬁguration > Network > More Settings.

1. Enter the RTSP port in the RTSP Service Port ﬁeld (the default RTSP port is 554).

2. Click Apply.

Conﬁguring Server and HTTP Ports

To conﬁgure, enter the Network Settings interface: Menu > Conﬁguration > Network > More Settings.

1. Enter new Server Port (the default is 8000).

2. Enter HTTP Port (the default is 80).

3. Click Apply.

Conﬁguring and HTTPS Port

HTTPS provides protection against attacks. The HTTPS Port must be conﬁgured through the web browser.

NETWORK SETTING

NOTE

and it is used for remote client software access. The HTTP port is used for remote web browser access.

The Server Port should be set to a range of 2000- 65535

To create the self-signed certiﬁcate:

1. Click Create.

2. Complete the ﬁelds.

3. Click OK.

To conﬁgure:

1. Open browser and input IP address of device.

2. Input user name and password.

3. Click Login.

4. Enter HTTPS Settings interface: Conﬁguration > Remote Conﬁguration > Network Settings > HTTPS.

5. Create a self-signed certiﬁcate or authorizated certiﬁcate.

To create the authorized certiﬁcate:

1. Click Create.

2. Download the certiﬁcate request.

3. Submit to the trusted certiﬁcate authority for a signature.

4. Import certiﬁcate to the device after recieving the signed valid certiﬁcate.

5. Enable the HTTPS function.

6. Click Save.

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NETWORK SETTING

Conﬁguring Email

Before you conﬁgure email settings

The NVR must be connected to a local area network (LAN) that maintains an SMTP mail server. It must also be connected to either an intranet or the Internet — depending on the location of the email accounts to which the emails will be sent.

Email notiﬁcations can be sent to all designated users when an alarm event is detected, when a motion event is detected, or when the administrator password is changed. To conﬁgure emails, enter the Network Settings interface: Menu > Conﬁguration > Network.

1. Set the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway, and the Preferred DNS server.

2. Click Apply.

3. Click on Email.

4. Conﬁgure the settings according to the diagram/list below.

5. Click Apply.

Enable Server Authentication: Optional.

User name: user account of sender’s Email for SMTP server authentiﬁcation.

Password: password of sender’s Email for SMTP server authentiﬁcation.

SMTP Server IP address or host name

SMTP Port No: The default TCP/IP port used is 25.

Enable SSL: Optional.

Sender: Name of sender.

6. Clicking Test will display one of the following messages.

Sender’s Address: Email address of sender.

Receiver: Name of user to be notiﬁed.

Receiver’s Address: Email addres of notiﬁed user. Up to 3 can be conﬁgured.

Enable Attached Pictures: Enabling allows alarm images to be attached to emails.

Interval: Time (in seconds) between two actions of sending attached pictures.

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Conﬁguring NAT

Before you start

To utilize Universal Plug and Play (UPnP™) on the NVR, the UPnP™ function must ﬁrst be enabled on the router connected to the NVR. When the network working mode of device is set as multi-address, the Default Route of the device should be in the same network segment as that of the LAN IP address of the router.

Universal Plug and Play (UPnP™) allows the NVR to seamlessly discover the presence of other devices on the network and establish functional network services for data sharing, communications, and more. Use the UPnP™ function to enable the fast connection of the device to the WAN via a router without port mapping.

To conﬁgure, access the Network Settings interface: Menu > Conﬁguration > Network.

1. Select NAT tab.

NETWORK SETTING

2. Check Enable UPnP.

3. Select Mapping Type.

NOTE

Mapping Type dropdown list and click Apply. If Auto is selected, the Port Mapping items are read-only, and the external ports will be set by the router automatically.

NOTE

Mapping Type dropdown list. Click the button to activate the External Port Settings dialog box. Conﬁgure the port settings. If Manual is selected, you can edit the external port on your demand.

4. Click Apply.

5. Click Refresh to get the latest status of the port mapping.

For Auto Mapping, simply choose Auto in the

For Manual mapping, choose Manual in the

Before you start

Make sure the router supports the conﬁguration of internal port and external port in the interface of Forwarding.

NOTE

or between 1024 and 65535 while the other port numbers should be between 1 and 65535. The value for each must be different.

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The RTSP Port number should be 554

NETWORK SETTING

If router does not support the UPnPTM function, follow these steps:

Enter the Network Settings interface: Menu > Conﬁguration > Network.

1. Select NAT tab

2. Leave Enable UPnP box uncheked.

3. Click the settings dialog box.

4. Conﬁgure as mentioned on the previous page.

5. Click OK and then Apply.

6. Enter virtual server setting page of router and populate Internal Source IP.

button to activate the External Port

Conﬁguring High-Speed Download

The High-Speed Download function widens the outgoing bandwith of the NVR. This helps to speed up the download of record ﬁles through the web browse or CMS software.

NOTE

this function after completing remote downloading.

To conﬁgure, enter the Network Settings interface: Menu > Conﬁguration > Network > More Settings.

1. Check box and click OK.

2. Then click Apply.

This function affects local menu operation. Disable

NOTE

including server port, http port, RTSP port and https port. The above virtual server setting is for reference only, it may be different due to different router manufacturers.

Each item should correspond with the device port,

Virtual Host Settings

NOTE

the web browser.

Enter the Advanced settings interface: Conﬁguration > Remote Conﬁguration > Network Settings > Advanced.

1. Check Enable Virtual Host.

2. Click Save.

3. Enter IP Camera Management interface: Conﬁguration > Remote Conﬁguration > Camera Management > IP Camera.

This function can only be conﬁgured through

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Telnet Settings

The Telnet function provides easy access to the NVR. Enter the Advanced settings interface: Conﬁguration > Remote Conﬁguration > Network Settings > Advanced.

1. Check Enable Telnet.

2. Click Save.

3. Open the Command Prompt window on the PC, and input “telnet

IP Address”

to connect with the NVR.

NETWORK SETTING

For example, if the IP address of the NVR is 192.0.0.64, you can input “telnet 192.0.0.64” and then press Enter to connect.

Checking Network Trafﬁc

To check network trafﬁc and real-time information of the NVR, access the Network Trafﬁce interface: Menu > Maintenance > Net Detect.

NOTE

Trafﬁc data is refreshed every one second.

Conﬁguring Network Detection

Testing Network Delay and Packet Loss

Enter the Network Trafﬁc interface: Menu > Maintenance > Net Detect > Network Detection.

1. Enter Destination Address. .

2. Click Test.

NOTE

Clicking Test will display one of the following messages.

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NETWORK SETTING

Exporting Network Packet

To export the captured network data packet to a USB-ﬂash disk, SATA/eSATA, DVD-R/W and other local devices, enter the Network Trafﬁc interface: Menu > Maintenance > Net Detect > Network Detection.

1. Select backup device from Device Name dropdown list

NOTE

not displayed. When it fails to detect the backup device, pleace check whether it is compatible with the NVR. You can format the backup device if the format is incorrect.

3. Click Export.

4. After export is complete, click OK.

NOTE

Click Refresh if connected local backup device is

Up to 1M data can be exported each time.

Checking Network Statistics

To obtain real-time information on the NVR, enter the Network Detection interface: Menu > Maintenance > Net Detect > Network Stat.

Checking Network Status

To check network status and quick set the network parameteres, enter the Network Detection page: Menu > Maintenance > Net Detect > Network Detection

1. Click Status.

NOTE

If the network is normal the following message will appear:

NOTE

Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle.

Check the bandwidth of IP

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NOTE

status.

Click Refresh to get the newest

Initializing HDDs

If a hard disk drive (HDD) has not been initialized, the following message will appear when the NVR starts.

Click Yes to immediately initialize.

The HDD can also be initialized through the HDD Information interface: Menu > HDD > General.

1. Select the HDD.

2. Click Init.

HDD MANAGEMENT

Once initialized, this menu will appear with the status Normal.

Before you continue

All data on an HDD will be deleted once it has been initialized.

3. Click OK.

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HDD MANAGEMENT

Managing a Network HDD

To use an allocated NAS or disk of IP SAN as the network HDD of the NVR.

Enter the HDD Information interface: Menu > HDD > General.

1. Click Add to enter the Add NetHDD interface.

2. Add the allocated NetHDD.

3. Choose NAS or IP SAN as the type.

• Add IP SAN:

1. Enter the NetHDD IP address in the text ﬁeld.

2. Click Search to ﬁnd available IP SAN disks.

3. Select from the list.

4. Click OK to add the selected IP SAN disk.

NOTE

After having successfully added the NAS or IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list.

Up to 1 IP SAN disk can be added.

4. Conﬁgure the NAS or IP SAN settings.

• Add NAS disk: a. Enter the NetHDD IP address in the text ﬁeld. b. Click Search to ﬁnd available NAS disks. c. Select from the list or manually enter the directory in the NetHDD Directory ﬁeld. d. Click OK to add the conﬁgured NAS disk.

NOTE

Up to 8 NAS disks can be added.

NOTE

please select it and click the Init button for initialization.

If the added NetHDD is unitialized,

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HDD MANAGEMENT

Managing eSATA

When there is an external eSATA device connected to NVR, you can conﬁgure eSATA for the use of Record/Capture or Export, and you can manage the eSATA in the NVR. Enter the Advanced Record Settings interface: Menu > Record > Advanced.

1. Select the eSATA type to Export or Record/Capture from the dropdown list of eSATA. Export: use the eSATA for backup. Record/Capture: use the eSATA for record/capture.

2. When the eSATA type is selected to Record/Capture, enter the HDD Information interface: Menu > HDD > General

3. Edit the property of the selected eSATA, or initialize it is required.

NOTE

eSATA when it is used for Record/Capture.

Two storage modes can be conﬁgured for the

Managing HDD Group

Setting HDD Groups

Multiples HDDs can be managed in groups. To record video from speciﬁed channels onto a particular HDD group,

Enter the Storage Mode interface: Menu > HDD > Advanced > Storage Mode.

1. Set the Mode to Group.

2. Click the Apply button and the Attention box to the left will pop up.

3. Click Yes to reboot the device to activate the changes.

4. After reboot of device, enter the HDD information interface. Menu > HDD > General.

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HDD MANAGEMENT

5. Select HDD from the list and click icon to enter the Local HDD settings interface.

6. Select the Group number for the current HDD.

NOTE

7. Click OK to conﬁrm the settings.

The default group No. for each HDD is 1.

8. Click Yes to ﬁnish the settings.

Setting HDD Property

Before you start

Set storage mode to Group before setting the HDD property.

Enter the HDD Information interface: Menu > HDD > General.

1. Select HDD from the list and click the Local HDD Settings interface.

2. Set the HDD property to either R/W, Read-Only, or Redundancy. 3. Click Apply and then the OK button.

icon to enter the

3. Click Apply and then the OK button.

4. In the HDD Information menu, the HDD property will be displayed in the list.

NOTE

overwritten when the HDD becomes full in overwrite recording mode.

NOTE

the redundancy HDD and the read/write HDD simultaneously to ensure high security and reliability of video data.

NOTE

when the HDD is set to Redundancy and one is set to R/W.

Read-only to prevent recorded ﬁles from being

Redundancy allows video to be recorded both onto

At least two hard disks must be installed on the NVR

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Conﬁguring Quota Mode

To conﬁgure each camera with allocated quota for the storage of recorded ﬁles and captured pictures.

Enter the Storage Mode interface: Menu > HDD > Advanced.

1. Set Mode to Quota.

NOTE

2. After the reboot, return to this screen and select a camera.

3. Enter the storage capacity.

Reboot the NVR to enable changes.

HDD MANAGEMENT

NOTE

needed by clicking Copy. Select the camera to apply the settings to and click OK.

NOTE

Camera to select all cameras.

4. In the next screen, click Apply.

NOTE

cameras will use the total capacity of HDD f or record and picture capture.

Settings can be copied to other cameras if

You can also click the checkbox of IP

A quota setting of “0” means that all

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HDD MANAGEMENT

Conﬁguring Disk Clone

Before you start

An eSATA disk should be connected to the NVR before starting.

If the S.M.A.R.T detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD to an inserted eSATA disk manually.

An eSATA disk should be connected to the device.

1. Enter the HDD Advanced Setting interface: Menu > HDD > Advanced.

2. Click the Disk Clone tab.

3. Make sure usage of the eSATA disk is set to Export. If it is not, click Set, choose Export and click OK.

NOTE

match the clone source disk.

4. Check the box of the HDD to be cloned in the Clone Source list.

5. Click the Clone button and a message box pops up.

6. Click Yes.

NOTE

click “OK.”

Capacity of the destination disk should

If it is not, click “Set”, choose “Export” and

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Checking HDD Status

To check the status on the installed HDDs, enter the HDD Information interface: Menu > HDD > General.

NOTE

the HDD is working normally. Uninitialized or Abnormal means the HDD needs to be initialized or possibly replaced.

1. Enter the System Information Interface: Menu > Maintenance > System Info.

2. Click the HDD tab to view the status of each HDD displayed on the list.

Normal or Sleeping status means

HDD MANAGEMENT

HDD Detection

NOTE

is failed, you can check the checkbox of the Continue to use the disk when evaluation is failed item.

If you want to use the HDD even when the S.M.A.R.T checking

To detect the HDD with the S.M.A.R.T. (SelfMonitoring, Analysis and Reporting Technology), enter the S.M.A.R.T. Settings interface: Menu > Maintenance > HDD Detect.

Select the HDD to view its S.M.A.R.T. information. The related information of the S.M.A.R.T. is shown on the interface.

Choose self-test types as Short Test, Expanded Test, or the Conveyance Test. Click Star” to start the S.M.A.R.T. self-evaluation.

To detect the HDD with the Bad Sector Detection:

1. Select the Bad Sector Detection tab.

2. Select the HDD number.

3. Choose All Detection or Key Area Detection as the Detection type.

4. Click Detect.

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HDD MANAGEMENT

Conﬁguring HDD Error Alarms

When HDD status is Uninitialized or Abnormal, conﬁgure the HDD through the Exception interface: Menu > Conﬁguration > Exceptions.

1. Choose HDD Error as the Exception Type and then check the box for the desired alarm type.

NOTE

is selected, the Alarm Output can also be detected.

2. Click Apply.

When the Trigger Alarm Output

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CAMERA SETTINGS

Conﬁguring OSD Settings

Enter the OSD Conﬁguration interface: Menu > Camera > OSD. Make appropriate changes and click Apply.

1. Select camera to conﬁgure.

2. Edit camera name.

3. Check boxes to conﬁgure display name, date, and week.

4. Select date and time formats and display mode.

NOTE

window to adjust OSD position.

Click and drag mouse on preview

Conﬁguring Privacy Mask

To prevent certain surveillance areas from being viewed by the Operator or recorded, conﬁgure a four-sided privacy mask. Enter the Privacy Mask Settings interface: Menu > Camera > Privacy Mask. Make appropriate changes and click Apply.

1. Select camera to set mask.

2. Check box to enable mask.

3. Select camera to set mask.

NOTE

set. Size can be adjusted. Each zone will be marked with a different color frame.

NOTE

zone on window.

Up to four privacy mask zones can be

Left-click and hold mouse to drag and draw mask

NOTE

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Clear zones individually or all at one time.

CAMERA SETTINGS

Conﬁguring Video Parameters

Enter the Image Settings interface: Menu > Camera > Image. Make appropriate changes and click Apply. Select camera to conﬁgure.

NOTE

Use the arrows to change each parameter value.

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MANAGEMENT AND MAINTENANCE

Viewing Device Information

Enter the System Information interface: Menu > Maintenance > System Info > Device Info.

Viewing Camera Information

Enter the System Information interface: Menu > Maintenance > System Info > Camera.

Viewing Record Information

Enter the System Information interface: Menu > Maintenance > System Info > Record.

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MANAGEMENT AND MAINTENANCE

Viewing Alarm Information

Enter the System Information interface: Menu > Maintenance > System Info > Alarm.

Viewing Network Information

Enter the System Information interface: Menu > Maintenance > System Info > Network.

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MANAGEMENT AND MAINTENANCE

Viewing HDD Information

Enter the System Information interface: Menu > Maintenance > System Info > HDD.

Search Log Files

Operation, alarm, exception, and NVR information stored in log ﬁles can be viewed or exported at any time. Enter the Log Search interface: Menu > Maintenance > Log Information > Log Search.

1. Set conditions for log search.

2. Click Search.

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MANAGEMENT AND MAINTENANCE

3. Click the

4. Click the

NOTE

2,000 at a time).

button to view the log details.

button to view a log’s related video ﬁles.

All logs meeting set conditions will display (up to

Export Log Files

To export log ﬁles, enter the Log Information interface: Menu > Maintenance > Log Information > Log Export. Select the backup device and click Export.

NOTE

Exports are named by time.

1. Create a new folder in backup device.

2. Formate backup device before log export.

Connecting Backup Device NVR

Make sure the backup device is connected to the NVR before attempting a log export.

NOTE

before operating log export.

NOTE

are named by exporting time.

Please connect the backup device to NVR

The log ﬁles exported to the backup device

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MANAGEMENT AND MAINTENANCE

To export all log ﬁles, enter the Log Information interface: Menu > Maintenance > Log Information > Log Export. Check the HDD checkbox and click Export.

Export/Import IP Camera Information

To export IP camera information to an Excel ﬁle or local device for backup, enter the Camera Management interface: Menu > Camera > IP Camera Import/Export and click Export.

To import a ﬁle, select the ﬁle from the backup device and click Import.

NOTE

NVR must be rebooted after an import.

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MANAGEMENT AND MAINTENANCE

Export/Import Conﬁguration Files

To export conﬁguration ﬁles to a device for backup, enter the Import/Export Conﬁguration File interface: Menu > Maintenance > Import/Export > and click Export.

To import a ﬁle, select the ﬁle from the backup device and click Import.

NOTE

reboot automatically after import completes.

NVR must be rebooted after an import and will

Upgrading by Local Backup Device

Enter the Upgrade interface: Menu > Maintenance > Upgrade > Local Upgrade. Select the update ﬁle and click Upgrade.

NOTE

NVR must be rebooted after upgrade to activate new ﬁrmware.

Before you start

Connect NVR to local backup device where ﬁrmware ﬁle is located.

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MANAGEMENT AND MAINTENANCE

Upgrading by FTP

Enter the Upgrade interface: Menu > Maintenance > Upgrade > FTP. Enter the FTP Server Address and click Upgrade.

NOTE

NVR must be rebooted after upgrade to activate new ﬁrmware.

Restore Default Settings

Before you start

Conﬁgure PC and NVR to same Local Area Network before starting. Run the third-party software on the PC and copy ﬁrmware into the root directory of FTP.

Enter the Default interface: Menu > Maintenance > Default. Click OK.

NOTE

excluding the network parameters: IP address, subnet mask, gateway, MTU, NIC working mode, default route, and server port.

All NVR parameters will revert to the default settings

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ADDITIONAL INFORMATION

RS-232 Serial Port Conﬁguration

Enter the RS-232 Settings interface to use the RS-232 port for connecting a PC to the NVR or to connect a serial device to the NVR: Menu > Conﬁguration > RS-232. Conﬁgure settings and then click Apply.

General Settings

Conﬁguration

BNC output standard, VGA output resolution, and mouse pointer speed can all be conﬁgured through the General Settings interface: Menu > Conﬁguration > General > General. Conﬁgure settings and click Apply.

Setting Function

Language The default languate is English

CVBS Output Standard Set CVBS output standard to NTSC or PAL, which must be the same with video input standard

VGA Resolution VGA output resolution must be the same with monitor screen resolution

HDMI Resolution HDMI output resolution must be the same with monitor screen resolution

Time Zone / Date Format Set time zone and date format

System Time / Date Set system time and date

Mouse Pointer Speed Set speed of mouse pointer; 4 levels are conﬁgurable

Enable Wizard Enable / Disable Wizard when device starts up

Enable Password Enable / Disable use of login password

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ADDITIONAL INFORMATION

DST Settings

Enter the General Settings interface: Menu > Conﬁguration > General > DST Settings.

NOTE

checkbox, and then choose the date of the DST period.

The NVR must be connected to the Internet to enable the P2P feature. The P2P feature can be enabled through the DDNS interface: Conﬁguration > Network > DDNS.

You can check the checkbox before the Auto DST Adjustment Item, or you can manually check the Enable DST

Smartbridge Function

1. Check the box to enable.

2. Deﬁne a six-letter, all-uppercase custom veriﬁcation code.

3. Click on Device Management to install and open a PC.

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ADDITIONAL INFORMATION

1. Click Add New Device Type.

2. Select Device on Cloud and click Register.

3. Complete ﬁelds and click Register.

NOTE

needed to register.

Clicking the Get Email Code will trigger an email with the code

Page 90

ADDITIONAL INFORMATION

4. Click Login and enter the information from the previous step.

5. Enter Serial No. and Veriﬁcation Code.

Find this in Conﬁguration > System Info > Device Info > Serial No. Choose just the middle part of the number beginning from “4”.

This is the six-letter, all-uppercase custom veriﬁcation code previously created.

More Settings

To conﬁgure more settings, access the General Settings interface: Menu > Conﬁguration > General > More Settings. Once conﬁgured, click Apply.

Setting Function

Device Name Edit the name of NVR

Device No. Edit serial number of NVR. The Device No. can be set in the range of 1-255. (Default is 255)

CVBS Output Brightness Adjust the video output brightness

Auto Logout Set timeout for menu inactivity.

Enable HDMI/VGA

Simultaneous Output

Menu Output Mode Choose the menu display on different video output: Auto, HDMI, VGA, and Main CVBS.

By default the video outputs from HDMI and VGA can be operated separately. Set the simultaneous output by checking the option.

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ADDITIONAL INFORMATION

User Account Management

The Administrator is the default account for the NVR with a username of “admin” and a password of “12345”. Administrator permissions allow the ability to add and delete users and to conﬁgure user parameters.

Adding a User

Access the User Management interface: Menu > Conﬁguration > User and then click Add.

Enter the new user’s information, click Apply and then click OK.

Level options include Guest or Operator.

• By default, Operator can use two-way audio in remote conﬁguration and has all operating permission in camera conﬁguration.

• By default, Guest only has permission for local/remote playback in camera conﬁguration.

The MAC address of the remote PC that logs into the NVR. If conﬁgured and enabled, it only allows the remote user with this MAC address to access the NVR.

Click OK to save the settings.

The new user will appear in this screen. Click the button to enter permission settings.

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ADDITIONAL INFORMATION

Set each conﬁguration for the user and then click OK.

Local Conﬁguration

• Local Log Search to search and view logs and system information

• Local Parameters Settings to conﬁgure parameters, restore factory defaults, and import/export conﬁguration ﬁles (*only Admin can restore factory defaults)

• Local Camera Management to add, delete, and edit IP cameras

• Local Advanced Operation to initialize HDD and set HDD properties, upgrade system ﬁrmware, and clear I/O alarm output

• Local Shutdown/Reboot to shutdown or reboot NVR

Remote Conﬁguration

• Remote Log Search to remotely view logs on NVR

• Remote Parameter Settings to remotely conﬁgure parameters, restore factory defaults, and import/export conﬁguration ﬁles (*only Admin can restore factory defaults)

• Remote Camera Management to remotely add, delete, and edit IP cameras

• Remote Serial Port Control to conﬁgure RS-232 and RS-485 port settings

• Remote Video Output Control to send remote button control signal

• Two-Way Audio to realize two-way radio between remote client and NVR

• Remote Alarm Control to remotely arm and control alarm output

• Remote Advanced Operation to remotely initialize HDD and set HDD properties, upgrade system ﬁrmware, and clear I/O alarm output

• Remote Shutdown/Reboot to remotely shutdown or reboot NVR

Camera Conﬁguration

• Remote Live View to remotely view live video of selected camera(s)

• Local Manual Operation to locally start or stop manual recording, picture capture, and alarm output of selected camera(s)

• Remote Manual Operation to remotely start or stop manual recording, picture capture, and alarm output of selected camera(s)

• Local Playback to locally play recorded ﬁles of selected camera(s)

• Remote Playback to remotely play recorded ﬁles of selected camera(s)

• Local PTZ Control to locally control PTZ movement of selected camera(s)

• Remote PTZ Control to remotely control PTZ movement of selected camera(s)

• Local Video Export to locally export recorded ﬁles of selected camera(s)

NOTE

Only the admin user account has the permission of restoring factory default parameters.

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ADDITIONAL INFORMATION

Deleting a User

Access the User Management interface: Menu > Conﬁguration > User.

1. Select the user

2. Click the

button to delete.

Editing a User

Access the User Management interface: Menu > Conﬁguration > User.

1. Select the user

2. Click the

3. Make necessary edits and click OK.

button to edit.

NOTE

The admin user can also be edited.

Screen for editing Operator and Guest. Screen for editing Admin.

NOTE

You can edit the user information, including user name, password, permission level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the correct old password, and the new one in the text ﬁeld of Password and Conﬁrm.

Operator and Guest:

NOTE

You are only allowed to edit password and MAC address. Check the checkbox of Change Password if you want to change the password, and input the correct old password, and the new one in the text ﬁeld of Password and Conﬁrm.

Page 94

Admin:

SmartBridge High Deﬁnition Mobile App

First Alert offers both a Smartphone as well as Tablet optimized app for mobile access to your live video stream!

This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.ﬁrstalert.com to check for the latest manuals (English and Spanish), ﬁrmware updates, downloads, other security camera products and announcements.

ACCESSING YOUR DEVICE FROM THE APP

MOBILE APP

To control your NVR system from a tablet or smartphone, download the Smartbridge HD App and follow the steps below.

1. From the main dropdown menu Cloud Account. Click Add Device. Enter 9 digit Device Code from NVR. If you do not have a Cloud Account, register for one using a valid e-mail address. A four-digit code will be e-mailed to you within minutes which you will need to reference to complete registration.

NOTE

To obtain your Device Code, access your NVR system directly using the mouse provided with the NVR. Right click, select Menu and enter login info. Click Maintenance. Find the 9-digit code within the Serial No. ﬁeld highlighted above and write it below for future reference:

2. Click back into Devices, and click on the Icon in the list. Hit Live View.

, click the Cloud and log into your

3. Simple DDNS (on remote network). Click Devices. Click the simpleddns. Enter your NVR login information.

icon. In the Register Mode ﬁeld, select

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APPENDIX

HARD DRIVE

Hard Drive Removal and Installation

HDD Installation

To replace the hard drive in the NVR:

1. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK. UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM THE NVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE NVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH

2. Remove screws securing the cover of the NVR and remove cover.

3. Disconnect the hard drive power and data cables.

4. Remove old hard drive and replace with the new one.

5. Re-install the screws securing the hard drive to the bottom of the NVR.

6. Re-connect the hard drive power and data cables.

7. Replace the cover and screws. NOTE: Format hard drive per instructions in HDD MANAGEMENT section.

Caution!

When working with electrostatic sensitive devices such as hard disk or NVR unit, make sure you use a static-free

workstation. Any electrostatic energy coming in contact with the hard disk or NVR can damage it permanently.

Hard Drive Format

NOTE: A new hard drive must be formatted after installation. Format per instructions in the HDD MANAGEMENT section of this manual.

CAUTION!

RISK OF ELECTRIC SHOCK

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.

UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM

THE NVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN

RESULT IN DAMAGE TO THE NVR OR ITS COMPONENTS AS

WELL AS INJURY OR DEATH.

Hard Drive Remove/Install Screws from Below

Hard Drive - Connected to Circuit Board

Page 96

APPENDIX

SPECIFICATIONS

Technical Speciﬁcations

-000 (NVR16XX-360H) DS-7716NI-SP

Video/Audio input

IP video input 16-ch

Two-way audio input 1-ch, BNC (2.0 Vp-p, 1kΩ)

Incoming bandwidth 80Mbps

Video/Audio output

Recording resolution 5MP / 3MP / 1080P / UXGA / 720P / VGA / 4CIF / DCIF / 2CIF / CIF / QCIF

CVBS output 1-ch, BNC (1.0 Vp-p, 75 Ω) Resolution: 704 × 576 (PAL); 704 × 480 (NTSC)

HDMI output

VGA output

Audio output 2-ch, BNC (Linear, 600Ω)

Playback resolution 5MP / 3MP / 1080P / UXGA / 720P / VGA / 4CIF / DCIF / 2CIF / CIF / QCIF

Synchronous playback 16-ch

Hard disk

SATA 4 SATA interfaces for 2 HDDs + 1 DVD-R/W (default), or 4HDDs

eSATA 1 eSATA interface

Capacity Up to 4TB capacity for each HDD

External Interface

Network interface

Serial interface

USB interface 3 × USB 2.0

Alarm in 16

Alarm out 4

General

Power supply 100 ~ 240VAC, 6.3A, 50 ~ 60Hz

2-ch audio input, impedance 600Ω, RCA: 1920 × 1080P /60Hz, 1920 × 1080P / 50Hz, 1600 × 1200 /60Hz, 1280 × 1024 /60Hz, 1280 × 720 /60Hz, 1024 × 768 /60Hz

1-ch, resolution: 1920 × 1080P /60Hz, 1600 × 1200 /60Hz, 1280 × 1024 /60Hz, 1280 × 720 /60Hz, 1024× 768 /60Hz

1 RJ-45 10 / 100 / 1000 Mbps self-adaptive Ethernet interface 16 independent 100 Mbps PoE network interfaces

1 RS-232 interface (for parameters conﬁguration, maintenance, transparent channel); 1 RS-485 interface (reserved);1 RS-485 keyboard interface (for special keyboard control)

Consumption ≤ 40 W

PoE 12VDC @ 1A X 16

Working temperature -10 oC ~ +55 oC

Working humidity 10% ~ 90%

Chassis 19-inch rack-mounted 1.5U chassis

Dimensions (W × D ×H) 445mm × 390mm × 70mm

Weight ≤ 8 Kg (17.64 lb) (without hard disk or DVD-R/W)

Revision Numbers

Firmware Version V3.1.1, Build 141203

Encoding Version V1.0, Build 140508

Page 97

APPENDIX

FAQ’s

FAQ,s

If your problem is not listed below, please call our toll-free number for more support. Tech Services: 800-323-9005.

Question: Why does NVR not work after starting? Why did the NVR stop working? Answer:

• Check that the power adapter is plugged into the NVR properly

• Check the power source and all power cord connections are properly connected

• Make sure the power on-off switch on the back of the NVR unit is on

Question: Why does the NVR reboot automatically? Or stop for several minutes after starting? Answer:

• Check the supply voltage to be sure it is stable

• Bad track on hard drive or the hard drive is bad

• Instability of the front-end video signal

• High temperature, too much dust, bad

NVR operating environment

Question: Why is there no video output on single, multi or all channels? Answer:

• Check if the camera adaptor is properly connected

• Check the cable for connecting video input/ output in the back panel of NVR

• Insert the video source directly into the display device and check if they are causing the problem.

• Check the brightness of the picture and bring it back to its original default setting

• No video input signal or too weak

Question: What is the meaning of? Answer:

Question: Why does NVR have problems with real-time images, such as bad image color or serious brightness distortion? Answer:

• If PAL and NTSC are not correctly selected, the images will be in black and white and possibly a rolling screen.

• NVR is not compatible with monitor

• Adjust the NVR color settings

Question: Why is there no audio sound when monitoring? Answer:

• Check sound box or speaker functions. Also check possible short circuit.

• Audio source may be connected to the video channel. You can click to full-screen to check.

• The hardware of NVR is defective

• Cameras are not audio capable

• Speakers need to have an ampliﬁer

• Channel being monitored is not connected to an audio camera

• Volume regulate is turned down

Question: Why is there no audio when playing back? Answer:

• Check to see that the audio settings for the channels are correct.

• Audio is off in record menu

Question: Why is my system time not correct? Answer:

• Wrong setting or user did not click OK to conﬁrm

Question: Why doesn’t motion detection work? Answer:

• The setting of motion detection area is not correct

• Sensitivity is too low

Start / Stop Recording

Instant Playback

Audio On

Capture

PTZ Control

Digital Zoom

Image Settings

Live View Strategy

Information

Question: Why do I have no disc or disc mount error? Answer:

• The data being downloaded exceeds the capacity of backup device

• The backup device is incompatible

• The backup device is damaged

Question: Why doesn’t the Remote Control work? Answer:

• The remote control is too far from the NVR

• Remote control batteries are dead or low

• Remote control is damaged, check by using the control on the NVR

Question: Why can’t I log in over the Internet? Answer:

• Check the network to see if it is connected. Check if LINK or 100M LED is displayed normally on the panel; use ping xxx.xxx.xxx.xxx (NVR IP) to check if the Internet is linked properly.

• Make sure you are running Windows 7, Vista or XP operating system and Internet Explorer 6.0 - 8.0

• Refer to the network setup section in the manual.

Page 98

TROUBLESHOOTING

Troubleshooting

Error Possible Cause Solutions

• Conﬁrm that all cables are connected correctly

Cable from power adapter is loose or is unplugged

• Conﬁrm that the power adapter is securely connected to the back of the unit

APPENDIX

System is not receiving power or is not powering up

Remote control not detected by the system

Hard drive is not detected by the system

Mouse not detected by system

There is no picture on selected channels/camera picture is not being displayed

• Conﬁrm that the system is powered on (LED indicators on the front should be ON)

• If the unit is connected through a power bar or surge protector,

Cables are connected, but system is not receiving sufﬁcient power

Battery in the remote control is drained or is missing • Install two fresh AAA alkaline batteries in the remote control

Hard drive cables are loose or not properly connected

Mouse cable is not connected or is not ﬁrmly connected to the system

System needs to be reset

Camera cables are loose or have become disconnected

Audio cables are loose or have been disconnected • Check the AUDIO connections to the NVR

try bypassing the bar and connecting the power directly to the wall outlet

• Conﬁrm that there is power at the outlet

• Connect the power cable to another outlet

• Test the outlet with another plugged device

• Remove the housing and check that hard drive cables are ﬁrmly connected

• Open the housing and install a 3.5 SATA hard drive

• Firmly connect the mouse cable to the USB Mouse port (not the USB Data port) on the front panel.

• Power off the system (Turn power switch off position on back of unit). Firmly connect a USB mouse to the USB Mouse port on the front panel of the system. Power on the system (Turn power switch to on position on back of unit).

• Check the camera video cable and connections

• Disconnect and reconnect the cable at the system and at the camera

• Try moving the camera to another channel or use another cable

The image on the NVR appears but does not have sound

The system beeps at startup The beep at startup is normal

Audio channels are disabled insert check the system settings

Volume on external speakers (not included) is low or off

Cameras are not audio capable or a powered microphone is not attached

• Check the Conﬁgurations: System Setup>Channel>Audio

• Increase volume on external speakers (not included)

• Add audio capable cameras or a powered microphone (not included with this kit)

Page 99

APPENDIX

WARRANTY

Warranty

PRODUCT LIMITED WARRANTY

BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable. In order to obtain warranty service, you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package. BRK dealers, service centers, or retail stores selling BRK products do not have the right to alter, modify or any way change the terms and conditions of this warranty.

WARRANTY EXCLUSIONS

Parts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries) This warranty does not apply to bulbs, LEDs, and batteries supplied with or forming part of the product. This warranty is invalidated if non- BRK accessories are or have been used in or in connection with the product or in any modiﬁcation or repair is made to the product. This warranty does not apply to defects or damages arising by use of the product in other than normal (including normal atmospheric, moisture and humidity) conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner’s manual. This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product, (ii) misuse, abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits or transients, (iv) usage not in accordance with product installation, (v) use of replacement parts not supplied by BRK, (vi) improper product maintenance, or (vii) accident, ﬁre, ﬂood or other Acts of God. This warranty does not cover the performance or functionality of any computer software included in the package with the product. BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or replacement of any product or software installed on your computer. BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any obligations to modify any product which has already been manufactured. BRK will make every effort to provide updates and ﬁxes to its software via its website. This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided. This warranty is in lieu of other warranties, expressed or implied, and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product. In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty due to any cause beyond its control. BRK does not make any claims or warranties of any kind whatsoever regarding the product’s potential, ability, or effectiveness to prevent, minimize, or in any way affect personal or property damage or injury. BRK is not responsible for any personal damage, loss, or theft related to the product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople, retailers, dealers, or distributors to the contrary are not authorized by BRK, and do not affect this provision of this warranty. BRK’s responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. BRK is not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to, loss proﬁts, downtime, goodwill, damage to or replacement of equipment and property and any costs of recovering, reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software. BRK does not warrant the software will operate with any other software except that which is indicated. BRK cannot be responsible for characteristics of their party hardware or software which may effect the operation of the software included. Except to the extent prohibited by applicable law, any implied warranty of merchantability or ﬁtness for a particular purpose is limited in duration to the duration of the above Warranty Period. Some states, provinces, or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you speciﬁc legal rights, and you may also have other rights that vary from state to state, or province to province, or jurisdiction to jurisdiction.

OBTAINING SERVICE

If service is required, do not return the product to your place of purchase. In order to obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, 7:30 a.m. – 5:00 a.m. Central Standard Time, Monday through Friday. To assist us in serving you, please have the model number and date of purchase available when calling. After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service, please mail the product to: BRK Brands, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122.

Page 100

First Alert NVR1640 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual