Congratulations on your ownership of a
You've made a wise decision in choosing it, for it represents the latest in security protection
technology today.
This system offers you three forms of protection: burglary, fire and emergency. Your system
consists of at least one keypad which provides control of system operation, and includes
various sensors which provide perimeter and interior burglary protection, plus smoke or
combustion detectors designed to provide early warning in case of fire.
The system uses microcomputer technology to monitor all protection zones and system status
and provides appropriate information for display on the keypad(s) used with the system, and
initiates appropriate alarms. Your system may also have been programmed to automatically
transmit alarm or status messages over the phone lines to a central alarm monitoring station.
Simply stated, a partitioned system is a single physical alarm system that provides two
independent areas of protection intended for use by separate users. For the most part, you
need not know about other users and their structure in the system. However, when the system
is set up for 2-partition operation, you may see display messages from time to time which
indicate that the system is in use by another user; this is normal. A partitioned system may
First Alert
Professional Partitioned Security System.
also have a "common zone" area, which is an area shared by users of both partitions.
Refer to the COMMON ZONE OPERATION section for details on using this feature.
Your system's sensing devices have been assigned to various "zones." For example, the
sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices
on windows in the master bedroom to zone 02, and so on. These numbers will appear on the
display, along with a description for that zone (on Alpha display keypads only, if programmed)
when an alarm or trouble condition occurs.
– 4 –
SYSTEM OVERVIEW
Burglary Protection
Security Codes
Fire ProtectionThe fire protection portion of your security system (if used) is always active and will sound an
Your system provides four modes of burglary protection: STAY, AWAY, INSTANT and
MAXIMUM, and allows you to BYPASS selected zones while leaving the rest of the system
armed. You must turn on or "arm" the burglary protection portion of your system before it will
sense burglary alarms. The system also provides a CHIME mode, for alerting users to the
opening of protected doors and windows while the system is disarmed. Refer to the other
sections of this manual for procedures for using these features.
The following table lists the four different arming modes and the results of each.
At the time of installation, you were assigned a personal four-digit security code, known only to
you. You must enter the security code when arming and disarming the system, and when
performing other system functions. As an additional safety feature, other users who do not have
a need to know your code can be assigned different security codes. Refer to the SECURITY
CODES section for procedures on adding security codes to the system.
alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important
information concerning fire protection, smoke detectors and planning emergency exit routes
from the premises.
Features For Each Arming Mode
– 5 –
SYSTEM OVERVIEW
AlarmsWhen an alarm occurs, both the keypad and external sounders sound, and the keypad displays
the zone(s) causing the alarm. If your system is connected to a central monitoring station, an
alarm message is also sent. To stop the alarm sounding, simply disarm the system.
Memory of AlarmWhen an alarm condition occurs, the keypad displays the number(s) of the zone(s) that caused
the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains displayed until it is
cleared by disarming the system (see DISARMING THE SYSTEM section).
Phone Access &
Voice Response
Capability
Paging FeatureIf the paging feature has been programmed for your system, your pager will respond to
Your system may include a voice module that will permit you to access the system via a Touchtone phone, either on-premises or by call-in when away. The phone access feature will enable
you to do the following:
• Receive synthesized voice messages over the telephone regarding the status of the security
system.
• Arm and disarm the system and perform most function commands via the telephone, with
voice confirmation provided after each command entry.
Complete information regarding the use of this feature is provided in a separate manual entitled
PHONE ACCESS USER'S GUIDE, which accompanies the voice module.
certain conditions as they occur in your system, and display code numbers indicating the
type of condition that has occurred.
For detailed information, refer to
PAGING FEATURE
– 6 –
section later in this manual.
ENTRY/EXIT DELAYS
General Information
Exit Delay Restart
Active:
Your system has preset time delays, known as exit delay and entry delay. Whenever you arm
your system, exit delay gives you time to leave through the designated exit door without setting
off an alarm. Exit delay begins immediately after entering any arming command, and applies to
all modes of arming protection. Slow “beeps” will sound throughout the exit delay period, if
programmed.
Restarting Exit Delay While Armed: Your system may have been programmed to allow you
to restart the exit delay after the system has been armed in STAY mode. This is useful if you
wish to open the entry/exit door to let someone in after arming the system and avoids having to
disarm the system and then re-arm it again. If programmed, you can restart the exit delay by
pressing the [✱] key. Ask your installer if this feature is active for your system.
Entry Delays give you time to disarm the system when you re-enter through the designated
entrance door. But you must disarm the system before the entry delay period ends, or an alarm
will occur. The keypad beeps during the entry delay period, reminding you to disarm the
system. There are two entry delays (if programmed). The first is for your primary entrance and
the second may be used for a secondary entrance, where a longer delay is required to walk to
the keypad to disarm the system.
You can also arm the system with no entry delay at all by using either INSTANT or MAXIMUM
arming modes. These modes provide greater security while on the premises or while away for
extended periods of time.
See your installer for your delay times.
Partition 1Exit Delay: secondsEntry Delay 1: seconds
To minimize false alarms
sent to the alarm
monitoring company,
your system may have
been programmed for this
feature. Ask your installer
if "Exit Alarm" is active for
your system.
Exit Alarm Active
Ask your
installer if a common
zone was assigned.
Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is
faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and
starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm
sound stops and the message "CANCEL ALARM" or "CA" is displayed on the keypad, along
with a zone number indicating the faulted zone. No message is sent to the alarm monitoring
company. To clear the exit alarm condition, the open zone must be made intact; to clear the
display, enter your code plus OFF.
If you do not disarm the system before the entry delay ends, and an entry/exit door or interior
zone is still open, the alarm sound continues and an "exit alarm" message is sent to the alarm
monitoring company. The message ""EXIT ALARM" or "EA" is displayed on the keypad, along
with a zone number indicating the faulted zone. To stop the alarm, the system must be
disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes
after the end of the exit delay.
COMMON ZONE OPERATION
Your system may have been set up to use a common zone, which is an area shared by users of
both partitions, such as a foyer or lobby. If so, please note the following:
• The common zone will sound and report alarms only when both partitions are armed. If only
one partition is armed, the system ignores faults on the common zone.
• Either partition may arm its system if the common zone is faulted, but once armed, the other
partition will not be able to arm unless the common zone is first bypassed or the fault is
corrected.
• If either partition is armed and the other is in chime mode, the common zone will not chime.
The common zone will chime if both partitions are disarmed and either is in chime mode.
• Faults on the common zone are displayed on keypads in both partitions.
• Either partition can clear and restore the common zone after an alarm.
– 8 –
ABOUT THE KEYPADS
General
2-Line Alpha Keypad
1-Line Alpha Keypad
Fixed-Word Keypad
Your keypads allow you to control all system functions. The keypads feature a telephone
style (digital) keypad and a Liquid Crystal Display (LCD) which shows the nature and location
of all occurrences.
The keypads also feature a built-in sounder which will sound during alarms and troubles. The
keypads also "beep" during certain system functions, such as during entry/exit delay times, in
CHIME mode, and when depressing any of the keys (to acknowledge the key press).
There are two basic types of keypads – a Fixed-Word keypad and an Alpha key-pad (both
described below). Fixed-Word and Alpha keypads are functionally the same, even though
they have different types of displays.
2-line Alpha keypads feature a 2-line, 32-character alphanumeric LCD which can display
system messages in friendly English. These keypads can also be programmed with custom
zone descriptors. The screen displays depicted throughout this manual are examples of
displays that would typically appear on a 2-line Alpha keypad.
1-line Alpha keypads feature a 16-character alphanumeric LCD which can display system
messages in friendly English. Messages are the same as those for 2-line Alpha keypads, but
are displayed one line at a time. To view the second line of the message, simply press the
# key. To return to the first line, press the # again, or wait 3 seconds.
After pressing the # key, wait at least 3 seconds before entering a command.
Fixed-Word keypads are functionally identical to Alpha keypads, but the LCD display uses
pre-designated words to identify the nature and location of occurrences.
Fixed-Word keypads are available with two styles of displays, “A” or “B” (see page 11),
AWAYAll burglary zones, interior & perimeter, are armed.
STAYPerimeter burglary zones, such as windows and doors
are armed.
INSTANTPerimeter burglary zones armed and entry
delay is turned off.
BYPASSOne or more burglary protection zones have
been bypassed.
ALARM
CHECK
STYLE A KEYPAD DISPLAY
FIRE
AWAY
STAY
INSTANT
BYPASS
NOT READY Appears when burglary portion of the system is not
ready for arming (due to one or more open protection
zones).
READYThe burglary portion of the system is ready
to be armed.
NO AC Appears when AC power has been cut off.
ALARM
FIRE
STYLE B KEYPAD DISPLAY
AWAY
BYPASS
STAY
CHECK INSTANT
System is operating on backup battery power.
ACAppears when AC power is present.
CHIMEAppears when the CHIME feature is ON.
BATLow battery condition in a wireless sensor (if zone number displayed) or low system battery (if no
zone number displayed).
ALARM Appears when an intrusion has been detected and the system is armed (also appears during a
fire alarm or audible emergency alarm). Accompanied by the protection zone in alarm.
CHECKAppears when a malfunction is discovered in the system at any time or if an open is detected in
a FIRE zone at any time or a fault in a DAY/NIGHT burglary zone during a disarmed period.
Accompanied by a display of zone number in trouble.
FIRE Appears when a fire alarm is present. Accompanied by a display of the zone in alarm.
NO AC
CHIME
BAT
NOT READY
NOT READY
CHIME BAT
NO AC
– 11 –
FUNCTIONS OF THE KEYPAD
SEE TYPICAL ALPHA KEYPAD ON NEXT PAGE
1. DISPLAY WINDOW. Alpha Keypad: A 2-line, 32-character
Liquid Crystal Display (LCD). Displays protection zone
identification, system status, and messages.
Fixed-Word Keypad: Displays protection zone ID and system
status messages using pre-designated words.
2. OFF KEY: Disarms burglary portion of the sys tem, silences
alarms and audible trouble indicators, and clears visual
display after problem's correction.
3. AWAY KEY: Arms the entire burglary system, perimeter and
interior.
4. STAY KEY: Arms perimeter portion of burglary system only.
Interior protection is not armed, which allows movement within
premises without causing alarm.
5. MAXIMUM KEY: Arms in manner similar to AWAY mode, but
without the entry delay feature, thus providing maximum
protection. An alarm will occur immediately upon opening any
protection point, including the main door.
6. TEST KEY: Tests the system and alarm sounder if disarmed.
Refer to
7. BYPASS KEY: Removes individual protection zones from
being monitored by the system.
8. INSTANT KEY: Arms in manner similar to STAY mode, but
without the entry delay feature.
door will cause an instant alarm.
9. CODE KEY: Used to assign additional user codes for other
users of the system.
TESTING THE SYSTEM
section for test procedures.
Entering via the entry/exit
10. CHIME KEY: Turns CHIME mode on and off. When on, the
opening of windows or doors while the system is disarmed will
sound 3 beeps at the keypad(s).
✱
11.
12.
13. KEYS 0–9: Used to enter your security code(s). See Note on
14. READY INDICATOR: (GREEN) Lit when the system is ready
15. ARMED INDICATOR: (RED) Lit when the system has been
16. INTERNAL SOUNDER: The built-in keypad sounder mimics
17. EMERGENCY (PANIC) KEYS:
READY KEY: Displays all open protection zones.
# KEY: "Quick Arm" key permits ARMING of the system
without the use of a security code (if so programmed).
next page.
to be armed (no faults present). While the system is disarmed,
this indicator will go on and off as protection zones are closed
and opened.
armed (STAY, AWAY, INSTANT or MAXIMUM).
the alarm sounder during alarms, and will also "beep" during
certain system functions (see
VISUAL NOTIFICATION
Individual keys A, B, and C (key D not used).
On some keypads, these keys are not present and certain key
pairs may be available for emergency functions.
For further information, refer to the
).
SUMMARY OF AUDIBLE/
PANIC KEYS
section.
– 12 –
FUNCTIONS OF THE KEYPAD
IMPORTANT!:
When entering codes and commands,
sequential key depressions must be made
within 2 seconds of one another. If 2
seconds elapses without a key depression,
the entry is aborted and must be repeated
from its beginning.
1
•••• DISARMED ****
READY TO ARM
15
14
2
5
16
SHOWN WITH
FLIP-DOWN
KEY COVER
REMOVED
ARMED
READY
First Alert
8
A
C
OFFAWAY
1
MAXIMUM
4
INSTANT
7
READY
*
Professional
B
D
STAY
2
3
TEST
BYPASS
6
5
CODE
CHIME
8
9
0#
1311
TYPICAL ALPHA KEYPAD
Fixed-Word Keypads are functionally similar,
except for screen displays (see page 10).
17
3
4
6
7
10
9
12
– 13 –
CHECKING FOR OPEN ZONES
Using the ✱
READY Key
Before arming your system, all protected doors, windows and other protection zones must be
closed or bypassed (see BYPASSING section). Otherwise the keypad will display a "Not
Ready " message. Using the READY key will display all zones that are faulted, making it easier
for you to secure any open zones.
To show faulted zones:
DIS ARMED - PRESS
✱
Note: Keypads light a green READY indicator when system
T O SH OW F AUL TSis ready. If not lit, the system is not ready to be armed.
READYPRESS THE READY KEY
1.✱Do not enter the security code, but simply press the READY
key.
2.
FAULT 05 F RONT
UPST AIRS BEDROOM
3.
DISARME D
***
READY TO ARM
***
SECURE FAULTED ZONES
Typical fault display shows open zones. Secure or bypass
the zones displayed before arming the system.
SYSTEM CAN BE ARMED
The "Ready" message will be displayed when all protection
zones have been either closed or bypassed.
You may now arm the system as usual.
– 14 –
ARMING PERIMETER ONLY
(With Entry Delay ON)
Using the 3
STAY key
Use this key when you are staying home, but might expect someone to use the entrance door
later.
When armed in STAY mode, the system will sound an alarm if a protected door or window is
opened, but you may otherwise move freely throughout the premises. Late arrivals can enter
through the entrance door without causing an alarm, but they must disarm the system within the
entry delay period or an alarm will occur.
Close all protected perimeter windows and doors before arming (see CHECKING FOR
OPEN ZONES section). The green READY indicator on the keypad should be lit if the system
is ready to be armed.
STAY
1. + 3ENTER SECURITY CODE THEN PRESS STAY
(Security Code)
2.
ARMED
NOTE:If you wish to open the entry/exit door to let someone in after arming STAY, you can
S TAY
***
re-start the
then let that person in. This will avoid having to disarm the system and then re-arm it
again.
***
exit
delay at any time (if programmed) – simply press the [✱] key, and
Example: 7 2 9 6 then press the STAY key.
LISTEN FOR 3 BEEPS
The keypad will beep three times and will display the armed
STAY message. The red ARMED indicator also lights.
– 15 –
ARMING PERIMETER ONLY
(With Entry Delay OFF)
Using the
7 INSTANT Key
Use this key when you are staying home and do not expect anyone to use the entrance door.
When armed in INSTANT mode, the system will sound an alarm if a protected door or window
is opened, but you may otherwise move freely throughout the premises. The alarm will also
sound immediately if anyone opens the entrance door.
Close all protected perimeter windows and doors before arming (see CHECKING FOR
OPEN ZONES section). The green READY indicator on the keypad should be lit if the system
is ready to be armed.
INSTANT
1. + 7ENTER SECURITY CODE THEN PRESS INSTANT
(Security Code)
2.
ARMED * INST ANT
NOTE:If you wish to open the entry/exit door to let someone in after arming STAY, you can
re-start the
then let that person in. This will avoid having to disarm the system and then re-arm it
again.
*
exit
delay at any time (if programmed) – simply press the [✱] key, and
Example: 7 2 9 6 then press the INSTANT key.
LISTEN FOR 3 BEEPS
The keypad will beep three times and will display the armed
INSTANT message. The red ARMED indicator also lights.
– 16 –
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