Firetide HotPort 8020 User Manual

Firetide Installation Guide

HotPort 8020Mesh Node

Published Dec 2017
Revised Feb 2018

© 2017 Firetide, Inc. All rights reserved
Firetide, the Firetide logo, HotPort are all trademarks of Firetide Inc. All other trademarks are
the property of their
change without notice.

respective owners.

.

Information in this document is subject to

Fire

tide, Inc

2105 S. Bascom Avenue, Suite 220
Campbell, CA 95008
USA

.

www.firetide.com

HotPort 8020 Mesh Node Installation Guide

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Contents

1 About this document............................................................................................................................ 4

1.1 Audience

1.2 Instructions to purchaser and installer

1.3 Purpose

1.4 Conventions

1.5 Document feedback

1.6 Contacting customer support

2 HotPort 8020 mesh node ..................................................................................................................... 5

3 Installation ............................................................................................................................................ 5

Preparing what you need to install ........................................................................................................... 5

3.1 HotPort mesh node in an IP67 enclosure

3.1.1 Package contents of 8020 mesh node

The following accessories can be purchased separately from Firetide

3.2 Interface of an outdoor mesh

3.2.1 Node LEDs

3.2.2 Console Port/Reset

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3.2.3 Ethernet ports

3.2.4 Antenna Connectors

3.2.5 Pressure relief valve

3.2.6 Ground screw point

4 Test before you install ........................................................................................................................ 10

4.1 Before you install:

4.2 Tests to do

4.3 Licenses which are not included

4.4 Certification requirement

5 Doing the tests

6 Power Specifications

6.1 Power input and Power out

6.2 Operating TX Power limit of radio

7 Environmental Specifications

8 HotPort8020 mesh node installation

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8.1 Installation Steps:

8.2 Tools required

8.3 Doing the site survey

8.4 Safe installation practices

8.5 Preparing a mesh node for installation

8.6 Preparing earth ground

8.7 Installing a mesh node and antenna assembly

8.8 Attaching the mesh node to a wall

8.9 Attaching a mesh node to a vertical pole

8.10 Attaching a mesh node to a horizontal pole

8.11 Panel antenna Assembly

8.12 Mesh node installation with RF cable assembly on a vertical pole.

9 Trouble shooting ................................................................................................................................ 24

Cannot see a mesh node in Web NMS.................................................................................................... 24

After multiple reboots a mesh node is missing ........................................................................................ 24

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Performance not as expected ................................................................................................................. 24

Resetting an outdoor mesh node to factory default settings ................................................................. 25

10 Weather proof procedures ............................................................................................................ 26

10.1

Tools and materials ........................................................................................................................ 26

To make a weatherproof connection you need the following tools and materials: .............................. 26

Making weatherproof cable to node connections.................................................................................. 26

Y

ou need to make weather proof two connections:

To make a weather proof cable to node connection: ............................................................................ 26

11 Information to User, Purchaser & Installer ................................................................................... 28

11.1

Federal Communication Commission Interference Statement .................................................... 28

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HotPort 8020 Mesh Node Installation Guide

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1 About this document

This section lists the audience, purpose, summary of information, and conventions used in this document.

1.1 Audience

This documents intended for certified professionals who install Firetide wireless solutions.

1.2 Instructions to purchaser and installer

This equipment must be professionally installed. The installer is responsible for adjusting the transmit power output of the
system to assure compliance with FCC Part15 EIRP limits and human radiation safety regulations.

1.3 Purpose

This document has the information and procedures necessary to install and do basic tests with Firetide HotPort 8020 mesh
node.

1.4 Conventions

Certaininformationhasspecialmeaningforthereader.Thisinformationappearswith an icon that indicates a particular condition,
such as a warning or caution, or a label, such as “Note” or “Best Practice”.

 Electrical hazards are those environments where the danger of electrocution is probable. This image appears

before each electrical hazard statement.

 Warnings contain safety information that you must obey. If you do not obey the instruction in warning, the result

might include serious injury or death. This image appears before each warning statement.

 Cautions contain information that you should obey to avoid minor injury, inconvenience, and damage to equipment.

This image appears before each caution statement.

 Notes contain optional advice and information particular to a special case or application.
 Best practices contain specific recommendations based on industry-standard expectations.

1.5 Document feedback

If you find an error or content missing from this document, we want to hear about it. You can send you feedback about any
of our documents to [e-mail].

1.6 Contacting customer support

If you need support, depending on the problem, you might be asked for this information:

 Description of the problem
 FMA and an installed management license
 Channel and frequency plan
 Recent spectrum analysis
 Device topology in Google Earth (KMZ file)
 Network map or topology plan with device information

You must also have administrator access to the mesh to be able to receive technical support.
The next table lists the contact information for customer support.

Worldwide customer support

Americas

Days/Hours Contact

Monday to Friday 7:00 am to
5:30 pm PST (Pacific Standard
T ime)

http://www.firetide.com/support
+1 (877) FIRETIDE, extension 2
[phone], extension 2
[phone]

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License

Descriptions

Remarks

Africa
Asia

Australia
Europe

Monday to Friday
8:00 am to 5:30 pm IST (India
Standard Time)

http://www.firetide.com/support

[phone]

Fax [phone]

2 HotPort 8020 mesh node

Firetide HotPortTMmesh node has two radios which operate in 802.11a, n and ac 4x4 MIMO mode.
The default configuration is 2x2 MIMO. With Software license 4x4 MIMO can be enabled.
The following software licenses are available. **

SW-8020-2x2MIMO

SW-8020-4x4MIMO

SW-FMA-Mgmt.

SW-Mobility

802.11n/ac 2x2MIMO

802

.11n/ac

Management License

Mobility License

4x4 MIMO

Default

Add on license

Add on license

Add on license

If you plan on using DFS, it is mandatory to take training class from Firetide. On successful completion of the class Firetide
will provide login credentials for DFS configuration using Firetide Management Appliance.

**Subject to software implementation.

3 Installation

Please read before Installation

You must complete the training program and be certified by Firetide to be able to install Firetide
products.

Before you install an outdoor mesh node in a permanent location, you need to make sure you have all of the
correct components and make sure the components are operational.

Preparing what you need to install

To get what you need to set up a mesh node:

 Open the box.
 Remove the contents.
 Check the contents for damage. If a part is missing or damaged, call your Firetide reseller.
 If the contents are good and correct, keep the box for future use.

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3.1 HotPort mesh node in an IP67 enclosure

3.1.1 Package contents of 8020 mesh node

 Eight detachable 5GHz Omni- directional antennas for staging
 Pole and wall mounting kit

 Mounting screws and bolts
 Ground cable
 Cat6 Ethernet cable

The following accessories can be purchased separately from Firetide

 4x4 MIMO 18.5 dBi gain 5G panel outdoor rated antenna
 7 dBi gain 5G dipole antenna
 RF cable assembly with lightning arrester
 802.3 AT+ PoE injector

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3.2 Interface of an outdoor mesh

The following picture of 8020 mesh node shows the
node LEDs, antenna port connectors of the radio, Ethernet ports(PoE input and PSE output port),
debug console/reset and the pressure valve with weatherproof cap protection and node ground
point.

For information about cables and accessories approved for use with Firetide devices,
refer to the Accessories Guide.

 Front View

front view and the rear view

describing

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 Rear View

3.2.1 Node LEDs

 Hotport8020 mesh node has 5 LEDs as shown in the following picture.

o Power LED

 OFF: Mesh node does not receive power.
 Amber: Device is powering up
 Green: Device is powered up and ready to use

o Ethernet LEDs of LAN1 and LAN2 port

 OFF: No Ethernet link detected
 Amber: Link speed (10/100 Mbps),Blinking - Activity
 Green-Link speed (1000Mbps), Blinking- Activity

o Radio1 and Radio2 LEDs

 OFF: No Radio neighbor detected
 Green: Radio Neighbor connected, Blinking-Activity

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