Firetide HotClient 2100, HotClient 2200 Hardware Installation Manual
Hardware Installation Guide
HotClient
HotClient 2100 / 2200
Customer Premises Equipment
Model 2100 Indoor CPE Model 2200 Outdoor CPE
Manual Revision 1.0 011108
The contents of this Installation Guide are subject to change without notice.
Please refer to the Firetide partners web site, partners.retide.com, for current versions.
Firetide Limited End User Product Warranty
Pursuant to all provisions described herein, Firetide hardware products and Firetide antennas are warranted
for one (1) year from the date of purchase against defects in the build materials and workmanship. Firetide
does not warrant that the Products will meet any requirements or specications of any End User Customer.
This warranty applies to the entire Firetide product, including the AC power adapter.
Pursuant to all provisions described herein, Firetide software products are warranted for ninety (90) days from
the date of purchase against defects in the build materials and workmanship. Firetide also warrants that the
Software will materially conform to the documentation supplied by Firetide with the Software. In the event
that the Software fails to materially conform to the documentation and an authorized Firetide reseller is notied in writing of such failure within the warranty period, Firetide or its reseller shall use commercially reasonable efforts to promptly correct the nonconformity. Firetide does not warrant that the use of the Software will
be uninterrupted or error free.
The above warranties are void if the alleged defect cannot be veried by Firetide or if, as determined by
Firetide, the product failure was due to tampering, abuse, misuse, accident, shipping, handling, or storage; or
if the product has been installed, used, or maintained in a manner not described in the product user manual;
or if the product has been altered in any way; or if product serialization has been altered. Any attempt to
disassemble or repair the product by anyone other than Firetide immediately voids this warranty.
This warranty applies only to the original End User purchaser of the product and may not be transferred to any
other individual or entity.
THE FOREGOING ARE THE EXCLUSIVE WARRANTIES APPLICABLE TO THE PRODUCT INCLUDING THE SOFTWARE,
AND THE EXCLUSIVE REMEDY FOR DEFECTS IN THE PRODUCT. FIRETIDE DISCLAIMS ALL OTHER WARRANTIES,
WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO TO THAT EXTENT THIS LIMITATION MAY NOT APPLY TO
YOU.
In no event will Firetide be liable for any special, incidental, consequential, punitive or indirect damages
whatsoever (including, without limitation, damages for loss of prots, business interruption, loss of information, or other pecuniary loss) arising out of the use or inability to use the product or the performance, interruption or failure of the product, irrespective of the cause of action, even if Firetide has been advised of the
possibility of such damages. Firetide’s cumulative liability for all claims arising out of or in connection with
this warranty will not exceed the amount paid by the original End User purchaser to purchase the product.
The amounts payable for the product are based in part on these limitations and these limitations shall apply
notwithstanding the failure of essential purpose of any remedy. Some jurisdictions do not allow the exclusion
or limitation of incidental or consequential damages, so to that extent the above limitations or exclusions
may not apply to you.
By using the product the original End User purchaser agrees to and is bound by these terms and conditions.
In the event that a product fails to meet this warranty and Firetide’s authorized reseller is notied in writing
of such failure within the warranty period, Firetide shall, at its own discretion, either repair the product or replace it with the same or a functionally-equivalent product free of charge. Replacement products may contain
refurbished materials in whole or in part. Firetide will honor this warranty provided the product is returned
through an authorized Firetide reseller or dealer with shipping charges prepaid, along with a proof of purchase
describing the original purchase date and product serial numbers if applicable. The authorized reseller must
acquire a Return Materials Authorization (RMA) number from Firetide prior to returning any product. Firetide
does not accept shipments of defective products without shipping charges prepaid.
Please contact your Firetide dealer for instructions on returning defective or damaged products for
repair or replacement. Do not return products to Firetide, Inc. Please keep all original packaging
materials in the event they are needed to return the product for servicing.
Copyright Notice: ©2003-2007 Firetide, Inc. All rights reserved. Trademarks: Firetide, the Firetide
logo, Instant Mesh Networks, HotPort, HotPoint, and HotClient are trademarks of Firetide, Inc. All
other trademarks are the property of their respective owners.
Firetide, Inc.
16795 Lark Avenue, Suite 200
Los Gatos, CA 95032 USA
2 CPE Hardware Guide December 2007
Chapter 1. Setting Up Your Equipment
Introduction
You connect to the HotClient via a wired Ethernet connection. You can connect a single computer
Unpacking and Setup - Indoor
Your HotClient needs power. Note that the AC adapter has interchangeable inserts to t most AC
Figure 1. Series 2100 Indoor Unit - Package Contents
The Firetide Model 2100 and 2200 HotClient Customer Premises Equipment (CPE) provide connec-
tivity to the Internet without the need for cable, DSL, or other wired connection. The HotClient
uses a radio connection to provide Ethernet-equivalent connectivity in your home or business.
or multiple devices on a LAN. You can also connect an 802.11 a/b/g/n access device, if desired.
Setup of your new Firetide HotClient is simple. The package contents are shown in Figure 1.
receptacles in the US, Europe, the UK, Australia, and elsewhere. The adapter will operate on any
voltage from 100 to 240 VAC, from 50 to 60 Hz.
Your Firetide equipment needs to connect via a standard Ethernet (RJ-45) cable to your computer
or home network. Pick a suitable location for the device, and use the supplied power supply to pro-
vide power to the unit. The Power LED should illuminate immediately. Attach the supplied antennas
to the two antenna connectors. Tighten them rmly, by hand, and point them vertically.
Figure 2. Indoor Unit Important Points
Antenna 1 ResetPowerEthernet Antenna 2
The Firetide device needs about two minutes to boot itself and then nd the wireless signal. When
it completes this process, the Status LED will turn green.
Firetide Instant Mesh Networks 3 December 2007
Setup - Outdoor
If your ISP has chosen to use an outdoor HotClient, it will have been installed by a professional
installer. The installer will have provided a hard-wired Ethernet connection into your home or place
of business.
The Firetide HotClient does require power. Power is fed to it via the Ethernet cable. Connect the
power-feed unit to AC power. The ON light should turn green. Plug the cable from the HotClient
into the port marked OUT. The CONNECT light should turn green. If the FAULT light comes on, con-
tact your ISP.
Figure 3. Power-Feed Unit Connections.
Connect the device to your PC or home network via the RJ-45 connector. A crossover cable is NOT
required. Your Internet Service Provider has pre-congured your device. Set your computer to ob-
tain an IP address automatically (DHCP) and you can connect to the Internet.
Setup is now complete.
ISP-Provided Technical Support
and Warranty Services
If you need additional technical assistance, please contact your ISP directly. Your ISP is trained
and authorized to provide technical support and warranty services for Firetide products and has
qualied technical staff available to help you congure and maintain your Firetide Internet Con-
nection.
4 CPE Hardware Guide December 2007
Loading...