Fetch TV Pty Limited Quick Start Guide
Mighty Quick Start Guide
What’s inside
Step 1. Unpack the box 4
Important Tips 5
Step 2. Connect to your Broadband Modem 6
Step 3 . Connect to your TV Antenna 10
Step 4. Connect to your TV 11
Step 5. Power up your Fetch Mighty 12
Step 6. Start up your Fetch Mighty 13
Fetch Mobile App 14
Remote Control 15
Fetch Mighty 17
Troubleshooting 19
Specifications 21
2
All your entertainment in one place
Welcome to Fetch – an exciting new television experience that brings you the best TV, latest movies and popular
applications all together in one easy place.
There are 6 easy steps to get you started:
Unpack the box
1
Connect the Fetch box to your broadband modem
2
Connect the Fetch box to your TV Antenna
3
Connect the Fetch box to your TV
4
Power up your Fetch Mighty
5
Start up your Fetch Mighty
6
This guide tells you all you need to know about setting up and turning on your Fetch Mighty. It also has
important safety and usage information.
It’s Fetch and it’s ready when you are.
3
Step 1. Unpack the box
Before you install your Fetch Mighty, check that all the accessories you need have been supplied using this page
as a checklist.
What’s in the box:
4
Important Tips
• Activate your first box by going to fetch.com.au/activate. To activate additional
boxes go to fetch.com.au/account and add the additional boxes to your account.
• Place the Fetch box on a level surface.
• Don’t stack it on anything that vibrates or generates heat.
• Make sure there’s 5cm of space around the Fetch box for airflow.
• The remote control works up to 6m away from the Fetch box in Infrared mode.
The voice remote control works up to 10m away in Bluetooth mode.
• Unplug the Fetch box from the power source before cleaning.
• Clean using a dry cloth only - don’t use water or chemicals.
• Don’t try to open the Fetch box - it’s dangerous and will void your warranty.
• Use only with a 100V-240V 50Hz AC power source.
• Use only the power supply provided.
• Keep liquid, children and pets away from the Fetch box at all times.
• For any problems with your Fetch box, go to fetch.com.au/account.
5
Step 2. Connect to your Broadband
Modem
Fetch is delivered by broadband Internet, so you need to connect your Fetch Mighty to the modem.
There are various ways to do this:
Option 1 Option 2
Connect your Modem to your Fetch Mighty via Wi-Fi
Use this option if:
• Your modem is not close to your TV, and
• You have reliable Wi-Fi in the room where your TV is.
If you’re using this connection option you can go straight to Step
3 on Page 10 now. You will set your Wi-Fi up later when you get
to Step 6.
Connect your Modem to your Fetch Mighty via Ethernet cable
This is the most reliable connection option. Use this option if:
• You can run an Ethernet cable directly from your Modem to
your Fetch Mighty.
To connect, follow these steps:
Plug one end of an Ethernet cable into a free port on your
1
broadband modem.
Plug the other end into the port labelled INTERNET on the
2
back of your Fetch Mighty.
6
Option 3
Outside
Broadband
Connection
Connect your Modem to your Fetch Mighty with Power Line Adapters
Use this option if:
• Your modem is not close to your TV, and
• Your Wi-Fi is not reliable in the room where your TV is.
Power Line Adapters (called PLA devices) transmit the signal from your modem to your Fetch Mighty box using
the power cables inside your walls. You can purchase them from any Fetch retailer.
Room 1
Fetch
Signal
PLA Device
Broadband
Modem
Normal
Broadband
Use
Plug one Power Line Adapter into an electrical socket near
1
TV Aerial
Fetch
Signal
Room 2
your broadband modem.
Plug one end of an Internet Ethernet cable into the port on
2
the Power Line Adapter unit.
Plug the other end into a free port on your broadband
3
modem.
Plug the other Power Line Adapter into an electrical socket
4
near your TV and your Fetch Mighty.
Plug one end of an Internet Ethernet cable into the port on
5
the Power Line Adapter unit.
Plug the other end into the port labelled INTERNET on the
6
back of your Fetch Mighty.
AV
Cable
Some more information on Power Line Adapters
• Only use Power Line Adapter units on the same electrical
circuit. Most homes have one circuit for lighting and another
for electrical outlets, but large homes may have two circuits
for electrical outlets.
• Power Line Adapters should be plugged directly into the
wall outlet.
• Each Power Line Adapter needs at least 5cm below the
power outlet to plug in the Ethernet cable so won’t suit very
low mounted wall outlets.
• Plugging Power Line Adapters into a double adapter or a
power board isn’t recommended as these can prevent the
Power Line Adapters from connecting and working properly,
and affect the speed and quality of your Fetch service.
• If you have to use an adapter/power board, because there
is no other wall outlet available, make sure that: the double
adapter/power board does not have surge protectors or
noise filtering, and the Power Line Adapter is plugged into
the first outlet (the one nearest the cord) on the double
adapter/power board.
• In some houses, the configuration of the wiring in the
house may mean the Power Line Adapters can’t establish
a connection due to multiple circuits or 3-phase power
configurations.
7
Option 4
Connect your Modem to your Fetch Mighty using data cabling
Use this option if:
• Your modem is not close to your TV, and
• Your installation location has cabling with an Ethernet port nearby.
To connect, follow these steps:
1
Plug one end of an Internet Ethernet cable into a free port on your broadband modem.
Plug the other end into the Internet Ethernet wall socket nearest to your broadband modem.
2
Plug one end of a second Internet Ethernet cable into the port labelled INTERNET on the back of your
3
Fetch Mighty.
Plug the other end into the Internet Ethernet wall socket nearest your TV and Fetch Mighty.
4
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