Fetch Mighty Quick Start Manual

Quick Start Guide

2

What’s inside

Step 1. Unpack the box

Important Tips

Step 2. Connect to your Broadband Modem

Step 3 . Connect to your TV Antenna

Step 4. Connect to your TV

Step 5. Power up your Fetch Mighty

Step 6. Start up your Fetch Mighty

Fetch Mobile App

Remote Control

Fetch Mighty

Troubleshooting

Specifications

4

5

6

10

11

12

13

14

15

16

18

20

3

All your entertainment
in one place

Welcome to Fetch – an exciting new television experience that brings you the best

TV, latest movies and popular applications all together in one easy place.

It’s Fetch and it’s ready when you are.

There are 6 easy steps to get you started:

1. Unpack the box

2. Connect the Fetch to your broadband modem

3. Connect the Fetch to your TV Antenna

4. Connect the Fetch to your TV

5. Power up your Fetch Mighty

6. Start up your Fetch Mighty

This guide tells you all you need to know about setting up and
turning on your Fetch Mighty. It also has important safety and
usage information.

4

Unpack the box

Before you install your Fetch Mighty, check that all the

accessories you need have been supplied using this page as a

checklist.

You may also have received:

Power Line Adapters.
You need these to get the signal from your modem to your
Fetch Mighty if your Wi-Fi connection is not great.

You will need:

1 HDMI Cable

1 Remote Control

2 Batteries

1 Fetch Mighty 1 Power Supply

1 RJ45 Ethernet Cable

5

• Activate your first box by going to www.fetchtv.com.au/activate. To activate
additional boxes go to www.fetchtv.com.au/account and add the additional
boxes to your account.

• Place the Fetch on a level surface.

• Don’t stack it on anything that vibrates or generates heat.

• Make sure there’s 5cm of space around the Fetch box for airflow.

• The remote control works up to 6m away from the Fetch box.

• Unplug the Fetch box from the power source before cleaning.

• Clean using a dry cloth only - don’t use water or chemicals.

• Don’t try to open the Fetch box - it’s dangerous and will void your warranty.

• Use only with a 100V-240V 50Hz AC power source.

• Use only the power supply provided.

• Keep liquid, children and pets away from the Fetch box at all times.

• Refer any problems with your Fetch by going to www.fetchtv.com.au/account

Important Tips

6

To connect, follow these steps:

1. Plug one end of an Ethernet cable into a free port on your
broadband modem.

2. Plug the other end into the port labelled INTERNET on the
back of your Fetch Mighty.

Connect to your
Broadband Modem

Fetch is delivered by broadband Internet, so you need to connect your

Fetch Mighty to the modem. There are various ways to do this:

Option 1 Option 2

Connect your Modem to your Fetch Mighty via Wi-Fi

Use this option if:

• Your modem is not close to your TV, and

• You have reliable Wi-Fi in the room where your TV is.

If you’re using this connection option you can go straight to Step
3 on Page 10 now. You will set your Wi-Fi up later when you get
to Step 6.

Connect your Modem to your Fetch Mighty via Ethernet cable

This is the most reliable connection option. Use this option if:

• You can run an Ethernet cable directly from your Modem to
your Fetch Mighty.

7

Some more information on Power Line Adapters

• Only use Power Line Adapter units on the same electrical
circuit. Most homes have one circuit for lighting and another
for electrical outlets, but large homes may have two circuits
for electrical outlets.

• Power Line Adapters should be plugged directly into the wall
outlet.

• Each Power Line Adapter needs at least 5cm below the
power outlet to plug in the Ethernet cable so won’t suit very
low mounted wall outlets.

• Plugging Power Line Adapters into a double adapter or a
power board isn’t recommended as these can prevent the
Power Line Adapters from connecting and working properly,
and affect the speed and quality of your Fetch service.

• If you have to use an adapter/power board, because there
is no other wall outlet available, make sure that: the double
adapter/power board does not have surge protectors or
noise filtering, and the Power Line Adapter is plugged into
the first outlet (the one nearest the cord) on the double
adapter/power board.

• In some houses, the configuration of the wiring in the
house may mean the Power Line Adapters can’t establish
a connection due to multiple circuits or 3-phase power
configurations.

1. Plug one Power Line Adapter into an electrical socket near your
broadband modem.

2. Plug one end of an Internet Ethernet cable into the port on the
Power Line Adapter unit.

3. Plug the other end into a free port on your broadband modem.

4. Plug the other Power Line Adapter into an electrical socket near
your TV and your Fetch Mighty.

5. Plug one end of an Internet Ethernet cable into the port on the
Power Line Adapter unit.

6. Plug the other end into the port labelled INTERNET on the
back of your Fetch Mighty.

Connect your Modem to your Fetch Mighty with Power Line Adapters

Use this option if:

• Your modem is not close to your TV, and

• Your Wi-Fi is not reliable in the room where your TV is.

Power Line Adapters (called PLA devices) transmit the signal from your modem to your Fetch Mighty box using
the power cables inside your walls. You can purchase them from any Fetch retailer.

Option 3

Room 1

Outside

Broadband
Connection

Fetch
Signal

Fetch
Signal

TV Aerial

AV
Cable

Normal
Broadband
Use

Broadband
Modem

Room 2

PLA Device

8

To connect, follow these steps:

1. Plug one end of an Internet Ethernet cable into a free port on your broadband modem.

2. Plug the other end into the Internet Ethernet wall socket nearest to your broadband modem.

3. Plug one end of a second Internet Ethernet cable into the port labelled INTERNET on the back of your Fetch Mighty.

4. Plug the other end into the Internet Ethernet wall socket nearest your TV and Fetch Mighty.

Connect your Modem to your Fetch Mighty using data cabling

Use this option if:

• Your modem is not close to your TV, and

• Your installation location has cabling with an Ethernet port nearby.

Option 4

9

Option 5

To connect, follow these steps:

1. Plug one end of an Internet Ethernet cable into the port on the Wireless Bridge near your broadband modem.

2. Plug the other end into a free port on your broadband modem.

3. Plug one end of an Internet Ethernet cable into the port on the Wireless Bridge located near your Fetch Mighty.

4. Plug the other end into the port labelled INTERNET on the back of your Fetch Mighty.

Connect your Modem to Fetch Mighty by Wireless Bridge

Use this option if you prefer to use a Wireless Bridge. Install the Wireless
Bridge using the instructions supplied with it. Put one device near your
broadband modem and the other near your Fetch Mighty.

Room 1Outside Room 2

Broadband
Connectio

n

Fetch Signal

Fetch
Signal

Broadband
Modem

Normal
Broadband
Use

TV Aerial

AV
Cable

Wireless

Bridge

10

Connect to your TV Antenna

You get your Free-to-Air Digital TV channels using your normal TV antenna. They

are not delivered over broadband Internet.

You’ll need your existing TV antenna cable, so unplug it from the back of your TV.

1. Plug one end of the existing antenna cable into the
antenna wall socket, or leave if already connected to
the wall.

2. Plug the other end of the antenna cable into the socket
labelled ANTENNA on the back of your Fetch Mighty.

11

Connect to your TV

The Fetch Mighty connects to your TV using HDMI (High Definition Multimedia Interface).

Only the HDMI cable is needed.

1. Plug the HDMI cable into the port
labelled HDMI on the back of the
Fetch.

2. Plug the other end into a free HDMI
port on your TV.

12

Power up

Once you’ve completed all the steps and put the batteries in your remote control

it’s time to turn everything on.

Connect your Fetch Mighty to power

Select Source / Input on TV

1. Plug the red end of the power supply unit into the
Fetch Mighty.

2. Plug the power supply unit into the wall power socket.

1. Turn on your TV.

2. On your TV remote press Source/Input or AV Select.

3. Select the HDMI port you plugged your Fetch Mighty into.

Source

TV
HDMI 1
HDMI 2
TV 1
TV 2

Turn on the Power at the wall socket. The power light on your
Fetch Mighty will light up.

Turn on your Fetch Mighty

Check the Fetch Mighty Connection

Standby light is blue when your Fetch Mighty is powered on. If
it is red, the box is in standby mode and you should press the
power button on the remote control to turn it on.

Internet light on your Fetch Mighty is blue when you have a
broadband connection. If it is red, there is no live connection.
During initial start-up it will change from red to blue.

Recording light on your Fetch Mighty will flash when you press
any button on the remote. If it doesn’t flash the box is not
responding to the remote.

13

Start up

This is the home stretch where you activate your Fetch service and get it all

happening. It will take a few minutes for your Fetch Mighty to move through

three loading screens and the screen may go black between each one. Don’t

worry, this is normal. Once finished simply follow the instructions on the

Welcome Screen.

Visit www.fetchtv.com.au to download the Fetch Mighty User Guide and get the most from your service.

Your Fetch Mighty will check your connection to the Internet and prompt you if you need to connect. If you are
already connected there is no need to set up Wi-Fi. If you are connecting using Wi-Fi:

1. Choose ‘Wi-Fi Connection’ and follow the prompts.

2. Select your home network from the list of in range networks. If needed, confirm the security settings.

3. Your Fetch Mighty will let you know once you’re connected then continue to start up.

• Use your remote to enter the Activation Code you got from www.fetchtv.com.au/activate if this is your first
box, or www.fetchtv.com.au/account if you are adding additional boxes to your account. Your code (which is
case-sensitive) will then be checked and confirmed.

• If the feature is available to you, you can choose another Name for your Fetch Mighty.

• The box will next try set up the remote to control your TV. Do this now or later at Menu > Manage > Settings >
Remote Control.

• Choose 5.1 Surround Sound for Fetch, if your sound system supports this Audio Setting.

• Next you can set up your Parental PIN. Do this now or later at Menu > Manage > Settings > User > PIN Change.
The default PIN is 0000. If you’ve already set your PIN then you’ll just need to confirm it.

• The box will then do a Channel Scan which may take up to 5 minutes. The box will check Diagnostics then show
the location of the Fetch TV Privacy Policy. Select Finish to restart and load the Fetch main menu.

Do not turn off or reboot your Fetch Mighty at any time during set up. Software updates can take up to 5 minutes.

Connect to your home Wi-Fi network

Welcome Screen

14

Fetch Mobile App

Control your Fetch Mighty with your tablet or mobile phone at home or when

you’re out and about, using the Fetch Mobile app.

Once you’ve installed the app on your phone or tablet you need to pair it with your Fetch Mighty.

For more information, go to Menu > Manage > Settings > Mobile & Tablet on your Fetch Mighty or visit
www.fetchtv.com.au and download the Fetch Mobile App User Guide.

• Set recordings from anywhere.

• Handy second remote control.

• Watch channels, movies and TV Store shows.

To start go to the App Store or Google Play and install the Fetch app on your phone or tablet.

Pair the app with your Fetch Mighty

©Disney

15

Remote Control

The remote control brings Fetch to

life every time you use it. It has all

the functions you need for quick

and easy viewing. To make your

remote control work, remove the

battery cover, insert the two batteries

supplied, and replace the cover.

You can use the Fetch remote to operate your TV
as well as your Fetch Mighty. Your Fetch Mighty will
try to set up your remote for you when you first set
up your box but if that didn’t work, you can set it
up by going to Menu > Manage > Settings > Remote
Control.

For more information go to www.fetchtv.com.au and
download the Universal Remote Instructions.

Set Up Universal Remote

Press this button to turn the function keys into
numbers. Orange numbers will appear for you to
make your selection.

Set top box power on/off

Channels Up

Channels Down

TV Guide

Search

Main Menu

Fast Forward
Pause/Play
Record

Directional Arrow keys

Enter/Select

Exit

Exit from screen

Numeric Mode

Volume Up

Volume Down

Mute

Information Bar

Rewind

Stop

Back

Takes you up a level

Opens Apps

e.g Netflix

16

Fetch Mighty

Front Panel

IR Sensor

Remote

Internet

Standby & Power

17

Back Panel

SPDIF Jack Output

(Optical)

Ethernet Cable

Connection

Power Input

HDMI Output

USB Input

Antenna Input

18

Troubleshooting

Audio Visual Settings

If your TV image appears out of proportion or stretched you may need to change the Display Resolution,
Aspect Ratio and Display Mode. Go to Main Menu > Manage > Settings > Audio & Visual.

Cabling and TV

• Make sure the power supply unit is correctly connected (Page 12), and there is power available at the wall
power point.

• Check that the AV connections are secure and, if needed, try another connection mode (Page 11).

• Make sure the TV is set to the right AV input source and mode (Page 12).

Power cycle

• If you are having issues sometimes a box restart is all that’s needed. You can restart at Menu > Manage >
Settings > Device Info > Options > Fetch Box restart.

• If your menu isn’t working try turning the power to the box off for 10 seconds before turning it back on.

If you’re having trouble getting your Fetch Mighty to work check some of the tips

below before you contact your Service Provider for help.

19

Remote Control

• Use the remote control within 6 metres maximum from the Fetch Mighty.

• If the red LED at the top of the remote control does not light up when a button is pressed,
change the batteries.

Internet connection

• Double-check that the broadband connection is active.
The LED on the your Fetch Mighty should be lit blue. If using an Ethernet connection, also check that
the indicator lights on your modem are on. If using Power Line Adapters, check the status lights on the
adapters.

• If there’s no broadband connection, check you can browse the internet on a computer or smartphone
connected to the same router as your Fetch Mighty. If not, contact your broadband provider. If you can,
power cycle your Fetch Mighty.

• If connecting through Wi-Fi and you don’t see your home network in the list of available networks, try
refreshing the list of networks or restart your modem and wait a few minutes to see if your home network
appears. Alternatively try to add your home network manually (you’ll need the network name and
password).

20

Input
Power

Antenna
Broadband
Data

Output
Digital Video + Digital Audio

Surround Audio

Connector

DC Male jack (5.5mm diameter)

RF Connector
RJ-45
2 x USB

Connector

HDMI 2.0

TOSLINK

Specification

Input 220V AC
Output 12V DC 2A
50 Ohms
Ethernet
USB 2.0, USB 3.0

Specification

HDCP 2.2 content protected

S-P/DIF

Signal

Channel Bandwidth 7 or 8 MHz
IPv4
Host

Signal

720p50, 1080i60, 1080p50,
1080p60, 4Kp60
Optical

Specifications

21

Other
Dimensions
Max Weight
Max Power Consumption
Operating Temperature Range
Storage Temperature Range
Humidity
Hard Drive Capacity
RAM
Flash
Tuners
Video Decode
Audio Decode
Surround Sound Support
Wi-Fi

260(W) x 260(L) x 60mm(H)

3.43kg (inc. packaging)
Up to 20W
+5 to +45 deg C

-20 to +70 deg C
10 to 90% NC
1TB
3GB SDRAM
4GB eMMC
4 x DVB-T
MPEG4 HD, H.264 AVC, H265 HEVC
MPEG4 AAC, MPEG 4 HE-AAC v2
Dolby Digital Surround 5.1 (AC3) and Dolby Digital Plus (Enhanced AC3)

802.11/b/g/n/ac. 2.4 GHz/5 GHz

22

Product Code M616T

This product complies with the following Standards:

Electrical Safety
RF Emissions
C-Tick Supplier Code

AS/NZS 60065.1-2008
AS/NZS CISPR 13 and 22
N25670

Fetch
[e-mail]
ABN: 36 130 669 500
www.fetchtv.com.au

Contact

Compliance

23

Fetch Mighty User Guide.
Universal Remote Instructions.
Mobile App Guide.
My Media Hub User Guides.

Like our Facebook page facebook.com.au/fetchtv to get all of our updates.

If you have an account directly with Fetch please log in to

www.fetchtv.com.au/account to access the online troubleshooting.

User Guides

Keep in touch

You can download the following User Guides from the footers at www.fetchtv.com.au

www.fetchtv.com.au

© Fetch TV Pty Limited. ABN 36 130 669 500. All rights reserved. Fetch TV Pty Limited is the owner of the
trade marks Fetch. The set top box and the Fetch service may only be used lawfully and in accordance with
relevant terms of use of which you are notified by your service provider. You must not use the electronic
program guide, or any part of it, for any purpose other than private and domestic purposes and you must
not sub-licence, sell, lease, lend, upload, download, communicate or distribute it (or any part of it) to any
person.

Version: March 2017